Cisco Call Manager + SiSky
Contents
1. Install Skype Cables and click Next to continue x vw Start to Config SiSky WV Select Skype Trunk Number e Config Skype Trunks You can install Sisky on your system v 1 Skype Trunk No 1 Your Windows Version Windows P Service Pack 2 Build 2600 Skype Trunk No 2 Skype Trunk No 3 2 5 4 Skype Trunk No 4 3 e e Skype Trunk No 5 M Install Skype Cables w 6 Skype Trunk No 6 Install Skype Cables Finish Config Sisky lt lt Back Cancel Figure 2 16 The following window maybe will appear during the system installation Click Continue Anyway Hardware Installation The software you are installing for this hardware Yeastar Skype Cable Multiple Channels WDM has not passed Windows Logo testing to very its compatibility with Windows P Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of pour system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation Figure 2 17 Step 6 Finish Config Wizard Select the country you are living and then click Finish http www yeastar com Support yeastar com i ae P g Yeastar Cisco Call Manager Express SiSkyEE Solution v Start to Config SiSky Select Skype Trunk Num2. N A yeastar 222 N A yeastar 223 N A yeastar 224 N A yeastar 225 N A yeastar 226 N A yeastar 227 N A yeastar 228 N A yeastar 229 N A yeastar 230 Full Business PBX Solution for SMBs Software based IPPBX with Call Manager amp Skype Trunks Figure 3 4 Step 2 Admin Log In Enter the user name and password The default user name is admin and password is password Step 3 Set Dial Rule Making calls through Skype one have to conform to the Skype dialing scheme as well as calling through PSTN Maybe you had already got used to PSTN scheme and not accustomed to Skype rules Therefore Dial Rule settings will assist you to make Skype calls based on traditional PSTN calling habits Keep the dialing habit as same as PSTN For example a PSTN user in the mainland of China wants to make an international call IDDD international direct distance dialing which format is 00 country code area code telephone number make a domestic call DDD domestic distance dialing which format is O area code telephone number While the SkypeOut format no matter of http www yeastar com Support yeastar com ao P g Yeastar Cisco Call Manager Express SiSkyEE Solution domestical or international calls is OO country code area code telephone number An International call 1 A Chinese user calls to Canada in traditional PSTN format the country code Is 1 the area code is 416 phone number is 12345678 then he would dial 00 1
3. gt g Yeastar Cisco Call Manager Express SiSkyEE Solution Cisco Call Manager Express SiSky Skype Landline Gateway Solution Hes WE OCMICEION sancacceceananaanaecenaannaacecserareceneeseecereceeereeceeredeasasaaaaanccaeaaaaaaascccsaderaarz 2 1 1 Solution OvervieW s sessrerrerersrersrrerrrrerererrrrersrrrrrrererrrrrrrrrrerererrrrerererre 2 PA PIOW CI EEE EA 2 Lo ENTON NOE osoren EEEE EEEE 2 2s VSO Wi SISKY So Cl WC l idacunedducdedddudceuceeeaehanaaeeauecanenadansennsneaaeespeseesseessanndaasdeesease 4 ZA Stain SISK SOIWare anmnnnesevennnnssverr iacesnenmmnaanemmmsanenaieeenniene ewer neers 4 2 2 Configuring Skype ACCOUNTS ccce cece cece te eee e ence eeeeeeeeeeeeeeenaeeeeeteeegaeeneeeegs 8 5 COnMeceno COME WIth SIS KY 2aceccacecetcca2cciesqnasincaacaaniasacciaadianaaaneseeceseeeseqqesaessess 16 Bed COMMOUMNG SIOKY SGIVEl cccaaneccnasnunaauucearececececeeecceeceeededeccecesusecacacenacenaceeaae 16 3 1 1 Set SiSky QOUOM ScsreccnerencsorecenceanssnereressaerarerereraaerareranetecnanenreeerscnTe 16 ae CDB UIC TOR KY eaa ESEE REES 19 3 1 3 Set Skype incoming call route in SISKY sssasenererrrrerererererrrrerererrrrne 21 3 2 Set Cisco Call Manager EXpress cccccccccsseeeeeeeeeeeeseeeeeseeeesgeeeetetegguenngs 23 eo a E E E EE EEE EE E 24 Yeastar Technology Co Ltd http www yeastar com support yeastar com a P g Yeastar Cisco Call Manager Express SiSkyEE Solution 1 Intr
4. i fe E Fie Tool Help 2 olol amp Start Stop Option Manage Config No SIP Type SIP ID Status Skype ID Ready Call Caller Callee Duration Your first choice of Analog Interface Card for Asterisk The newly improved design TDM800 A is highly recommended Figure 2 10 Step 2 Launch the Config Wizard SiSky Config Wizard x Select Skype Trunk Number Config Skype Trunks Install Skype Cables Welcome to use SiSky Config Wizard Finish Config Sisky Figure 2 11 Step 3 Select Skype Trunk Number http www yeastar com Support yeastar com gt g9 Yeastar Cisco Call Manager Express SiSkyEE Solution Select the Skype Trunk Number and then click Next x Ww Start to Config SiSky Select Skype Trunk Number Config Skyoe Trunks You can install Sisky on your system Install Skype Cables Your Windows Version ew Windows XP Service Pack 2 Build 2600 Finish Config Sisky How many Skype Trunks will be installed 30 lt lt Back Cancel Figure 2 12 Step 4 Configure Skype for Each Port Enable Install Skype for this port and Skype will launch xi Ww Start to Config Sisky Select Skype Trunk Number Contig Skype for this Trunk e Config Skype Trunks ef 1 Skype Trunk No 1 2 Skype Trunk No 2 D instat Skype for this Trunk 3 Skype Trunk No 3 4 Skype Trunk No 4 5 Skype Trunk No 5 6 Skype Trunk No 6 Install Skype Cables Finish Contig Sisky Cl
5. if itis available T SIP mode Work as Asterisk JIPPBX s Extension Work as Asterisk J IPPBX s Trunk Password Password fe SIP Proxy fs s060 DTMF Mode FFC 2033 SIP Domain fs STUN Dicable SIP Account DTMF Mode RFC 2833 w Expire Time 1500 STUN Disable M Skype Profile Allow this Skype Status to be shown to everyone Use Skype Yes Skype Status No Skype ID Skype Balance Other Extension Numbera SIP Server IP Address Direct In 7m s2 166 5 246 always dial this number for incoming calls Direct Out always dial this number for outgoing calls No Transfer Busy Transfer To Any Idle Port in this Server OTo Customized Skype ID oOo OE Figure 3 6 http www yeastar com support yeastar com gt d g Yeastar Cisco Call Manager Express SiSkyEE Solution 3 2 Set Cisco Call Manager Express This section only introduces the connectivity part of Cisco Call Manager Express and SiSky If you have any other questions regarding the configuration of Cisco Call Manager Express please refer to Cisco Call Manager User Manual Connect CCME to SiSky Server Config the dial peer in CCME like below dial peer voice 30 voip translation profile outgoing SIP CALL destination pattern 3T session protocol sipv2 session target ipv4 192 168 5 246 session transport udp dtmf relay rtp nte codec g 11lulaw ip gos dscp cs5 media ip gos dscp cs4 sign
6. 416 12345678 2 A Chinese user calls to Canada in SkypeOut format the country code is 1 the area code is 416 phone number is 12345678 then he would dial 0O 1 416 12345678 In this example the PSTN and SkypeOur format for an international call is the same A Domestic Distance call 3 A Chinese user tn Paking calls to Shenzhen tn traditional PSTN format the area code is 755 phone number is 12345678 then he would dial 0 755 12345678 4 A Chinese user in Paking calls to Shenzhen in SkypeOut format the area code is 755 phone number is 7571234 then he would dial 00 86 country code 55 12345678 Therefore in order to not change the PSTN dialing format this user can take advantage of dial rule to set it as below for simple substitute 00 for 00 and substitute O for 0086 as Figure 4 5 When the number begins by 00 SiSky will identify it as international call requirement When the dialing call begins by O SiSky will identify the O as domestic call requirement and transfer it to 0086 automatically to conform SkypeOut format Why we substitute 00 for 00 Say it simply to prevent 00 matches with 0 Because both the international and domestic calls are begin by O for fear of replacing 00141612345678 with 00860141612345678 http www yeastar com Support yeastar com a P g Yeastar Cisco Call Manager Express SiSkyEE Solution m SiSky Enterprise Edition SIF to Skype Gatewa
7. aling no vad l l Note 192 168 5 246 is SiSky s IP Address http www yeastar com support yeastar com a ao P g Yeastar Cisco Call Manager Express SiSkyEE Solution 4 Sample 1 Application Demands 1 Utilizing SiSky as Skype landline for Cisco Call Manager Express 2 Make both domestic long distance and international calls at low rate 2 Application Environment 3 Test 1 Make call out via Skype If extension ipphone wants to make calls through Skype dial like this 00 country code city code telephone number or 00 country code mobile phone number If you want to dial like this O city code phone number or 0 mobile phone number please configure the Dial Rule in sisky see chapter 3 1 2 2 Receive the incoming call from Skype Skype user make call to the SiSky server s skypeid it will auto call to the extension number 7777 http www yeastar com Support yeastar com
8. ber wv Config Skype Trunks v1 Skype Trunk No 1 Thank you for use SiSky y 2 Skype Trunk No 2 Ww 3 Skype Trunk No 3 Y Bere No4 Please start SiSky after finish Ww 5 Skype Trunk No 5 w 6 Skype Trunk No 6 Ww Install Skype Cables e Finish Config SiSky Figure 2 18 Step 7 Double click the shortcut on desk to run the SiSky software SiSky Starting E 0 x Fie Tool Help w i wY w e amp Start Stop Option Manage Config No SIP Type SIPID Status Skype ID Read Call Caller Callee Duration SiSky Your first choice of Analog Interface Card for Asterisk The newly improved design TDM800 A is highly recommended BP Figure 2 19 http www yeastar com Support yeastar com ao P g9 Yeastar Cisco Call Manager Express SiSkyEE Solution Step 8 Wait for all Skype IDs to log in Another program wants to use Skype screen will come up Click on the circle next to the first option Allow this program to use Skype and click OK to save Skype Another program wants to use Skype E x Another program wants to use Skype Another program is trying to access Skype This can be a potential security risk what would you like to do B Name Skypethannel exe Publisher Yeastar Technology Co Ltd Allow this program to use Skype Allow this program to use Skype but ask again in the Future Do not allow this program to use Skype what does this mean Figure 2 20 Ste
9. g Yeastar Cisco Call Manager Express SiSkyEE Solution Ja Installing SiSky Enterprise Edition License Agreement To proceed with the installation you must accept this License Agreement Please read it carefully Entering into this Agreement SiSky EE This End User License Agreement constitutes a valid and binding agreement between Yeastar s Sisky software Software and You as a user for the use of the Software Article 1 License and Restrictions 1 1 License Subject to the terms of this Agreement Yeastar hereby grants You a4 limited personal or company non commercial non exclusive non sublicensable non assignable non free of charge license to download install and use the Yeastar Software on Your computer M I agree with the above terms and conditions Back Figure 2 2 4 A Readme info window will appear Click Next to continue Ja Installing SiSky Enterprise Edition Readme Please read the following information SiSky Enterprise Edition is 4 software that generates Max 30 ports Skype trunk for Asterisk After add Skype trunks for your Asterisk you can take full advantage of the largest free VoIP in the world to communicate and collaborate with clents and partners easily efficiently and economically SiSky is a shareware not need hardware support you can try it freely When you want to get license click menu Help gt Register Now Once installed there will be a sh
10. gateway Non destructive control of Skype voice stream to assure the excellent call quality http www yeastar com support yeastar com oa P g Yeastar Cisco Call Manager Express SiSkyEE Solution 2 installing SiSky Server 2 1 Installing SiSky Software This section shows how to install SiSky EE software on the PC Note Before installing SiSky software you should first uninstall Skype software on your computer if you already have Skype software installed Steps 1 Download software from website http www yeastar com And Double Click to Start Installation Process 2 A Welcome to the SiSky Installation screen will come up Click Next to continue See Figure 2 1 Ja Installing SiSky Enterprise Edition x Welcome to the SiSky Enterprise Edition Installation This setup program will install SiSky Enterprise Edition on your computer Click Exit if you do not want to install this application Click Next to continue the installation WARNING This program is protected by international copyright law and treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and Wil be prosecuted to the maximum extent of the law Figure 2 1 3 Read through the software License Agreement select agree with the above terms and conditions and then click Next to continue See Figure 2 2 http www yeastar com Support yeastar com ao P
11. ick Next to Save and Contig next Trunk Figure 2 13 A Skype Creat Account will appear Create a new account see Figure2 14 or Cancel it and log in by using an existing Skype account http www yeastar com Support yeastar com a ao P g9 Yeastar Cisco Call Manager Express SiSkyEE Solution Skype Create Account x E S Create a new Skype Account Full Mame Choose Skype Mame Between amp and 70 characters Password Minimum 4 characters Repeat Password Yes I have read and I accept the Skype End User License Agreement the Skype Terms of Service and the Skype Privacy Statement Fields marked with an asterisk are required Cancel Figure 2 14 Enable the Sign me in when Skype Starts and wait for Skype to log you in See RP EP AEBN IW it H Skype APA yeastar 1 tA Skype APAT ig Sa 3 Erur Skype B zbit Bares O Easit Babskyoe Figure 2 15 When SiSky get the Skype Name automatically the configuration of Port 1 is finished Click Next to configure other ports by the same way Note After these steps are complete repeat step4 to configure the remaining ports and their Skype accounts When the remaining ports are configured there will be a green tick before every port See Figure 2 16 http www yeastar com support yeastar com 1 gt _ g Yeastar Cisco Call Manager Express SiSkyEE Solution Step 5 Install Skype Cables Enable
12. iles to your computer To interrupt or pause the installation process click Cancel Directory C Program Files veastarysisky File SiSky exe F Figure 2 6 8 When the installation is complete a screen will pop up to notify you that the software is installed successfully Click Finish Ja Installing SiSky Enterprise Edition x SiSky Enterprise Edition has been successfully installed x om Click Finish to complete the installation Figure 2 7 9 The final screen reminds you to restart computer in order to complete the installation http www yeastar com Support yeastar com ao P g9 Yeastar Cisco Call Manager Express SiSkyEE Solution You would better to restart now da Installing SiSky Enterprise Edition x i o You must restart your computer to complete the installation e Restart now Figure 2 8 10 Launch SiSky to enter the next chapter 2 2 Configuring Skype Accounts Step 1 Configure SiSky through Wizard On initial use a Message screen will pop up and click Yes to launch the Wizard x You need to config SiSky First Do you want bo start Config Wizard now Figure 2 9 Or you can click the Config on SiSky to launch the Wizard If the Config button is invalid please click Stop to stop SiSky first http www yeastar com Support yeastar com p P g Yeastar Cisco Call Manager Express SiSkyEE Solution SiSky Enterprise Edition SIP Skype Gateway l
13. o take it effect TAE HH Figure 3 2 3 Audio SiSky default code is G711 If you want to use G729 or G723 please click on the box and up it to the first rank Note You need to restart SiSky software to activate the new configuration http www yeastar com support yeastar com Yeastar Cisco Call Manager Express SiSkyEE Solution SLSEy Options General Sounds Het Database Audio Codec preferences Codec Name w Tli U Law Codec w T11 A Law Codec GoM 6 10 Codec I want to use the below Codec and got its licence already G T29 Codec G T231 Codec Hote Restart SiSky to take it effect Figure 3 3 http www yeastar com Support yeastar com o P g Yeastar Cisco Call Manager Express SiSkyEE Solution 3 1 2 Set Dial Rule for SiSky Step1 Open the SiSky Administration page Click Manage button to enter into the page SiSky Enterprise Edition SIP Skype Gateway File Tool Help YY wi F Stop Option Manage SIP Type SIP ID Status Skype ID Connect Skype ID Call Caller Callee Duration N A yeastar 201 N A yeastar 202 N A yeastar 203 N A yeastar 204 N A yeastar 205 N A yeastar 206 N A yeastar 207 N A yaastar 208 N A yeastar 209 N a yeastar 210 N A yeastar 211 N a yeastar 212 N a yeastar 213 N a yeastar 214 N A yeastar 215 N A yeastar 216 N A yeastar 217 N A yeastar 218 N A yeastar 219 N A yeastar 220 N A yeastar 221
14. oduction 1 1 Solution Overview SiSky is a 100 software Skype gateway that supports maximum 30 channels on a Single computer Utilizing SiSky gateway with Cisco Call Manager businesses can substantially save on both domestic long distance and international calls Firstly install SiSky on a server and then dock the Call Manager in the IP address of SiSky server users can make the calls to any landline number PSTN amp Mobile at low SkypeOut rates on the normal desk phone without any habits changed 1 2 Flow Chart 1 3 Environment SiSky Server Requirements Intel Xeon X5410 2 Mainboard MCH Intel 5000V ECC 2G 2 SATA 80G 7200rpm Power Supply AC Input LOO 240V 50 60Hz 3 6A AC Output 600W MAX RJ45 100M Ethernet Windows XP 2003 Internet Dedicated Broadband Connection downlink gt 2Mbps uplink gt 2Mbps http www yeastar com Support yeastar com gt g Yeastar Cisco Call Manager Express SiSkyEE Solution Best Application Skype Unlimited Calls Subscriptions Management Load Balancing system will distribute the call rate equally among all trunks Correct Billing System Whether to not to answer SIP incoming calls immediately System takes with reversal signal that can charge the calling time correctly Compatibility Compatible with all soft switch platforms support with standard SIP protocol Carrier Class Stabile Performance 30 Channels in a single server is unique to SiSky Skype
15. ortcut of SiSky EE on the desktop Double click it and begins to run Figure 2 3 5 The Destination folder window will offer you the option where you would like SiSky to http www yeastar com Support yeastar com _ g Yeastar Cisco Call Manager Express SiSkyEE Solution be stored on your computer Click Next to continue Ja Installing SiSky Enterprise Edition Destination folder Select a destination folder where SiSky Enterprise Edition will be installed Setup will install files in the following folder If you Would like to install SiSky Enterprise Edition inta a different folder then click Browse and select another folder Destination folder C Program Files yeastarysisky Browse Figure 2 4 6 Enable the options by your own demands and then click Next Ja Installing SiSky Enterprise Edition Options Select your preferred option Select from the following installation options Click Next to begin the installation Click Back if you would like to change the Installation information iW Launch Sisky Enterprise Edition After Installation MW Create Desktop Shortcut Figure 2 5 7 Enter into the Installing Files system begin to configuration which will last for a http www yeastar com Support yeastar com ao P g Yeastar Cisco Call Manager Express SiSkyEE Solution while Ja Installing SiSky Enterprise Edition Installing Files Copying Sisky Enterprise Edition f
16. p 9 Check if the status of all ports and Skype are absolutely normal as Figure 2 21 If Skype is launched successfully the status of Ready will show as Yes on SiSky main interface http www yeastar com Support yeastar com Cisco Call Manager Express SiSkyEE Solution SiSky Enterprise Edition SIP Skype Gateway File Tool Help Zy Ra y E lt 7 Stop Option Manage Config SIP Type SIP ID Status Skype ID Ready Connect Skype ID Call Caller Callee Duration N A yeastar 201 YES N A yeastar 202 YES N A yeastar 203 YES N A yeastar 204 YES N A yeastar 205 YES N A yeastar 206 YES N A yeastar 207 YES N A yaastar 208 YES N A yeastar 209 YES N A yeastar 210 YES N A yeastar 211 YES N A yeastar 212 YES N A yeastar 213 YES N A yeastar 214 YES N a yeastar 215 YES N a yeastar 216 YES N A yeastar 217 YES N a yeastar 218 YES N A yeastar 219 YES N A yeastar 220 YES N A yeastar 221 YES N A yeastar 222 YES N A yeastar 223 YES N A yeastar 224 YES N A yeastar 225 YES yeastar 226 YES yeastar 227 YES yeastar 228 YES yeastar 229 YES yeastar 230 YES Full Business PBX Solution for SMBs Software based IPPBX with Call Manager amp Skype Trunks Figure 2 21 http www yeastar com support yeastar com a P g Yeastar Cisco Call Manager Express SiSkyEE Solution 3 Connecting CCME with SiSky For instance Cisco Call Manager Express server s IP address is 192 168 5 240 SiSky server s IP add
17. ress is 192 168 5 246 Take the voice code G 11 as an example 3 1 Configuring SiSky Server 3 1 1 Set SiSky Options 1 Set the Access IP Address Click Option on SiSky main menu 1 Start SiSky When I start Windows 2 Add load balancing engine Note this function will help system to equal call rate among all trunks 3 Answer SIP incoming call immediately Note If disable this function system will not sent reversal signal 4 Access IP Address Cisco Call Manager Express IP address Note Multiple IP Address separated by SiSEy Options General Sounds Het Database Audio v Start SiSky then I start Windows Delete Skype history automatically Keep SiSky call history for forever Fixed SkypeOut call when Credit less than Max Concurrent Calls Answer SIF incoming call immediately Access IP Address Note Multiple IP address separated by e g P1IP2 1P TAE Figure 3 1 2 Net 1 Enable Direct Outward Dialing One of Extension Mode P2P mode 2 Use STUN Server Enable STUN Server Note If server is under router please enable this function http www yeastar com support yeastar com 0 gt g9 Yeastar Cisco Call Manager Express SiSkyEE Solution 3 Local Port SIP port SiSEy Options General Sounds Het Database Audin C Use SIUH Server Local Fort RIF Port Begin Hote Restart SiSky t
18. y Nazthon Browser File Edit View Favorites Groups Uptions Tools Window Help Navigator O0 0 0 id d Ox o9 7 BCH Address a http r 12T 0 0 175i Sloe ern frame frame php user type Odusernameadmin SiSky Enterp SiSky Extend Your IP PBX to the Skype world ig Home gg E mall ome Admin Port Dial Rule User Show items per page Delete Dial Rule Kod Dial Rule Attendant Total 2 tems 1 pages display Current display 1 page Phonebook F Dial Wo Substitute Nickname Remark oo Utility J o Dial Rule Call Log Statistics System Password B gt e3 g oi T Ee ai a Logout Copyrighi 2007 YEASTAR TECHNOLOGY 0 3 8 GB 192 168 5 9 Off 306m 1 Figure 3 5 3 1 3 Set Skype incoming call route in SiSky E g Configuration the Portl1 incoming route Step1 Open the SiSky Administration page gt Port configuration page Step2 Choose Portl Example If have skype user make callin let it call to SIP Server s Extension number or IVR Number 7777 and the SIP Server s IP Address is 192 168 5 246 so the configuration like below Direct In 7777 192 168 5 246 extension number sip server s ip address Busy Transfer selected To Any Idle Port in this server Note other ports settings like portl http www yeastar com Support yeastar com J a P g Yeastar Cisco Call Manager Express SiSkyEE Solution Port List Port 1 Setting Trunk Error Please ensure
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