HIS Submission User`s Guide-Section 3
Contents
1. 3 Select the drive on which your submission file is stored C is your computer s hard drive The folders and or file s available on the selected drive are listed in the main body of the dialog box A To select a file for submission double click on the file name or highlight the file name and then select the Open button The Choose File to Upload dialog box is closed and a File Has Been Selected dialog box Figure 3 11 is presented Figure 3 11 File Has Been Selected Dialog Box x O The file has been selected Do you want to proceed to upload ca The File Has Been Selected dialog box indicates The file has been selected Do you want to proceed to upload and includes OK and Cancel buttons B Select the OK button if you wish to proceed with the upload of the selected file The name of the selected file is populated into the File Name field on the Hospice File Submission File Upload page and the upload proceeds immediately The Hospice File Submission File Upload page displays an Upload in progress message Figure 3 12 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 13 Submission User s Guide Figure 3 12 Upload In Progress Message CMS Hospice File Submission ENTERS FOR MEDICARE amp MEDICAID SERVICES Skip Navigation Lin File Upload Submission Status Help Logout Welcome Page Upload in progress Locate the Hospice file to submit by selecting the Browse button and choosing a f2. File Name Total Record Count Completion Date Status 155 02 15 2015 12 50 39 2015 02_12_ HIS Files zip 9 10 16 2013 12 51 55 E Completed 154 02 15 2015 12 07 16 2015 02 11 HIS Files zip 9 10 16 2013 12 11 55 E Completed 153 02 15 2015 12 06 16 2015 02 07 HIS Files zip 9 10 16 2013 12 06 55 E Completed 152 02 15 2015 11 53 40 2015 02 06 HIS Files zip 9 10 16 2013 11 56 55 E Completed The List of My Submissions page lists by default the submissions successfully uploaded yesterday and today that are associated with your user ID For each submission the following information is provided in a tabular format e Submission ID the numeric identifier assigned to a submission by the Hospice Submission system e Submission Date the date and time that the National Submissions Database received your file in the Eastern time zone e Submission File Name the name of the file that you submitted e Total Record Count the number of records in the submitted file e Completion Date the date and time that the Hospice Submissions system completed validation of your file in the Eastern time zone Hospice Item Set HIS FUNCTIONALITY 3 18 Submission User s Guide 06 2014 e Status the current status of the submitted file o Waiting the submission file is waiting to be processed by the National Submissions System Completed the submission file processing is complete Processing the submission file
3. File Submission system File Upload page provides the following instructions Locate the Hospice file to submit by selecting the Browse button and choosing a file from your computer yA Select the Browse button to locate the file you wish to upload NOTE If you use the JAWS screen reader with Form Mode turned off you must press the Space bar twice in the File Name field to select the Browse button and access a Choose File dialog box Depending upon the version of Windows running on your computer a Choose File to Upload Figure 3 10 or similar dialog box is presented with which you can browse the folders and files on your computer or network Figure 3 10 Windows Choose File to Upload Dialog Box f Choose File to Upload Organize New folder Ly j j 5 El ia Local Disk C Al a 2015 02 06 HIS Fles zip Le drivers Je hemf320 T His Files CY 2015_02_06_HIS_Files zip Ji 1472218 Intel a MSOCache Li Novell Li pdfoos PerfLogs Program Files Je Program Files x86 m ProgramData File name E Select All Files from the drop down list to the right of the File name field so that you do not limit the types of files listed for you 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 12 Submission User s Guide NOTE The Hospice File Submission system only processes compressed Zipped files with a zip extension You may not upload a file with anything other than a zip extension
4. is being processed by the National Submissions System o Error a system error occurred during the processing of the file NOTE The list of submissions is presented in descending order by Submission ID You can change the sort order of the tabular list by selecting the desired column heading The List of My Submissions page includes the following fields with which you can customize the query for submission files e ToDate the inclusive end date of the query in mm dd yyyy format The default value is today s date e Prior Days the number of days prior to the To Date you wish to query The default value is 7 which includes submission records for today and yesterday one day prior to today in the query The drop down list associated with the Prior Days field includes options 0 1 2 5 10 and 30 If you wish to view submissions for dates other than today and yesterday modify the To Date and or the Prior Days values and select the Refresh button The following shortcut keys bring focus to elements of the Hospice File Submission system List of My Submissions page NOTE Shortcut keys utilizing numbers function only with the numeric keys along the top of the keyboard They do not function with the numeric keys in the 10 key pad of the keyboard Hospice ltem Set HIS FUNCTIONALITY 3 19 Submission User s Guide
5. log in with your user ID and password in order to use the Hospice File Submission system once again Each page of the Hospice File Submission system includes the following constants e The CMS logo and the title of the application Hospice File Submission span the top e A Skip Navigation Links link to the far right under the CMS logo and the application title The Skip Navigation Links link allows users utilizing assistive readers to bypass the menu bar items moving focus to the main body of the current page The keyboard shortcut to quickly bring focus to the Skip Navigation Links link is Alt n Once in focus press Enter to activate the link e The Hospice File Submission system menu bar under the Skip Navigation Links link The Hospice File Submission system menu bar provides access to the functionality of the Hospice File Submission system MENU BAR 06 2014 The Hospice File Submission system menu bar Figure 3 5 includes the following options e File Upload e Submission Status e Help e Logout e Welcome Page Hospice Item Set HIS FUNCTIONALITY 3 6 Submission User s Guide Figure 3 5 Hospice File Submission System Menu Bar File Upload Submission Status Help Logout Welcome Page The following shortcut keys bring focus to items on the Hospice File Submission system menu bar Alt O zero With focus on one of these items press the Enter key to access the associated function NOTE S
6. to ensure our Web site is accessible for people with disabilities and meets current accessibility standards including those defined by Section 508 of the U S Rehabilitation Act and the W3C s Web Content Accessibility Guidelines We are actively engaged in the ongoing process of testing our Web site for compliance with current accessibility standards We are committed to addressing issues that prevent people with disabilities from accessing our site and its content in a timely manner If you should find that you are unable to or have difficulty accessing information via our Web site please contact our help desk Hospice Item Set HIS FUNCTIONALITY 3 8 Submission User s Guide E mail helo qtso com Phone 800 339 9313 Contact Us 06 2014 The Contact Us link accesses the Hospice File Submission Contact Us page Figure 3 7 Figure 3 7 Contact Us Page Hospice File Submission Skip Navigation Links File Upload Submission Status Help Logout Welcome Page Accessibility Policy ContactUs Privacy Policy Contact Us If you should find that you are unable to or have difficulty accessing information via this Web site please contact the help desk QTSO Help Desk E Mail help gtso com Phone 877 201 4721 Fax 888 477 7871 The Hospice File Submission Contact Us page displays the following message If you should find that you are unable to or have difficulty accessing information via this Web site plea
7. 06 2014 FUNCTIONALITY INTRODUCTION a od 2 ESTABLISHING THE COMMUNICATION CONNECTION secen 2 DU EIN A sia 6 i B oa 8 beeen nee ee ee ee ee ene ern on er ee oe eee ee ee ee ee ener ere 7 SUBMISSION STATU Sick etek treet O rpa SAAE ai 7 AA a A A 7 LOCOUT sie et peaceaate pens aceasta e ti tios 11 WELCOME PAGE maraena E le adi 11 SUBMITTING IS DATA crnini aan a ina a a a aa 11 SUBMISSION SYSTEM ERRORS a ett ee eE 16 HOSPICE FILE SIZE ERROR ian a a o 16 HOSPICE FILE SUBMISSION ERROR cccceseeceeceeceeeeeseseecseuseuseuueueuueeueueeeueeeaeees 17 SUBMISSION STAT Secs re acres iia 17 Hospice Item Set HIS FUNCTIONALITY 3 1 Submission User s Guide INTRODUCTION For hospice users the basic functions of the QIES ASAP Hospice system include e Establishing the communication connection with CMSNet e Submitting electronic HIS files This section of the Hospice Submission User s Guide for the QIES ASAP system provides instructions for these functions ESTABLISHING THE COMMUNICATION CONNECTION The communications component of the QIES ASAP system supports the transter of HIS data between hospices and the National Submissions Database In order to connect to the National Submissions Database you must first ensure that you have a CMSNet user ID and that communications software is correctly installed on your PC NOTE To install software on your computer you must have Administrative Rights If you were not grante
8. Registration tool with which users register for a user account and User ID to access the Hospice submissions and CASPER Reporting systems o Hospice Submissions the login page for the Hospice system to submit HIS files with target dates of 07 01 2014 or later o CASPER Reporting the login page of the CASPER Reporting application so that you may request and view various provider reports o QIES User Maintenance Application the login page for the QIES User Maintenance Application QUMA for user self service password resetting and user account maintenance o QIES User Maintenance Application User s Guide the user s guide for the QIES User Maintenance Application The Welcome to the CMS QIES Systems for Providers page also includes drop down lists so that you may select and view the following user s guides manuals o Hospice Submission User s Guide o CASPER Reporting User s Guide for Hospice Providers 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 4 Submission User s Guide Select the Hospice Submissions link to access the QIES National System Login page for the Hospice File Submission system Figure 3 3 NOTE Persons using the JAWS screen reader must start the JAWS application prior to accessing the QIES National System Login page in order to maintain password privacy Figure 3 3 QIES National System Login Page CMS QIES National System Login Welcome to Hospice Submission Please enter your User ID and Pass
9. S Systems for Providers page Figure 3 2 above and the links found there to the CASPER Reporting system and the CASPER Reporting user s manual SUBMITTING HIS DATA 1 _ To submit HIS data access the Hospice File Submission File Upload page Figure 3 9 The Hospice File Submission File Upload page is presented by default when you successfully log into the system NOTE You must use software capable of encoding HIS records and exporting data files in accordance with CMS s standard record layout specifications for the Hospice ltem Set Figure 3 9 Hospice File Submission File Upload Page Hospice File Submission ENTERS FOR MEDICARE amp MEDICAID SERVICES Skip Navigation Links File Upload Submission Status Help Logout Welcome Page Locate the Hospice file to submit by selecting the Browse button and choosing a file from your computer File Name Browse The Hospice File Submission system File Upload page includes a File Name field and Browse and Upload buttons The following shortcut keys bring focus to elements of the Hospice File Submission system File Upload page Shortcut Keys Alt 2 File Name field Alt 3 Upload button 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 11 Submission User s Guide NOTE Shortcut keys utilizing numbers function only with the numeric keys along the top of the keyboard They do not function with the numeric keys in the 10 key pad of the keyboard The Hospice
10. d Administrative Rights to install software to your PC please contact your computer support personnel To obtain a CMSNet user ID access the CMSNet Remote Access Request Portal on the QIES Technical Support Office QTSO web site at https www gtso com cmsnet html A software installation guide for the CMSNet remote user is available on the same web page to assist you with the installation of the communications software The software installation guide includes instructions for connecting to CMSNet once the software is installed NOTE If you encounter difficulties connecting to CMSNet contact the CMS Remote User Support Help Desk at 888 238 2122 When accessing a CMS web site a U S Government Authorized Use Only pop up window Figure 3 1 is presented one or more times 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 2 Submission User s Guide 06 2014 Figure 3 1 U S Government Authorized Use Only Window c WARNING WARNING WARNING You are accessing a U S Government information system which includes 1 this computer 2 this computer network 3 all computers connected to this network and 4 all devices and storage media attached to this network or to a computer on this network This information system is provided for U S Government authorized use only Unauthorized or improper use of this system may result in disciplinary action as well as civil and criminal penalties By using this informat
11. e refer to the appropriate vendor provided manuals Hospice File Size Error The Hospice File Size Error page Figure 3 15 is presented when the size of your submission file is larger than is allowed Figure 3 15 Hospice File Size Error Page Hospice File Submission Skip Navigation Links File Upload Submission Status Help Logout Welcome Page Hospice File Size Error The specified file exceeded the file size limit of 5 MB Please reduce the file size and try to upload again 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 16 Submission User s Guide The Hospice File Size Error page displays the following message The specified file exceeded the file size limit of 5 MB Please reduce the file size and try to upload again Please recreate the compressed zipped submission file with fewer records so that the size of the submission file is less than 5 MB Hospice File Submission Error The Hospice File Submission Error page Figure 3 16 is presented when the upload fails due to an exception condition or interruption Figure 3 16 Hospice File Submission Error Page Hospice File Submission Skip Navigation Links File Upload Submission Status y Logout Welcome Page Hospice File Submission Error An error has occurred Please try again later If the problem persists contact the help desk for assistance The Hospice File Submission Error page displays the following message An error has occurred P
12. g or stored on this information system Any communication or data transiting or stored on this information system may be disclosed or used for any lawful Government purpose Click OK to continue You may select the Cancel button if you do not wish to access the CMS web site Otherwise select the OK button to proceed A CMS Web Bookmarks page is presented Select the CMS QIES Systems for Providers link A Welcome to the CMS QIES Systems for Providers page similar to Figure 3 2 is presented Hospice Item Set HIS FUNCTIONALITY 3 3 Submission User s Guide Figure 3 2 Welcome to the CMS QIES Systems for Providers Page CENTERS FOR MEDICARE amp MEDICAID SERVICES Reminder The Hospice System may be down for maintenance the third Sunday of each month If you experience any problems submitting or retrieving reports please try again on Monday Hospice User Registration Hospice Submissions Hospice Submission Users Guide Choose a Section Select CASPER Reporting Select this link to access the Final Validation and Provider reports CASPER Reporting User s Manual Choose a Section y Select QIES User Maintenance Application QIES User Maintenance Application User s Guide Hospice Forms Home Accessibility Policy Privacy Policy Help The Welcome to the CMS QIES Systems for Providers page includes links to the following features and functions o Hospice User Registration the self service Provider User
13. hortcut keys utilizing numbers function only with the numeric keys along the top of the keyboard They do not function with the numeric keys in the 10 key pad of the keyboard File Upload The File Upload item on the Hospice File Submission menu bar allows you to access the Hospice File Submission File Upload page Refer to the Submitting HIS Data section below for a description of the File Upload page functionality Submission Status 06 2014 The Submission Status ttem on the Hospice File Submission menu bar allows you to access the Hospice File Submission List of My Submissions page Refer to the Submission Status section below for a description of the List of My Submissions page functionality The Help item on the Hospice File Submission menu bar allows you to access the Hospice File Submission Help items which include the Accessibility Policy Contact Us and Privacy Policy pages The Accessibility Policy page Figure 3 6 below is presented when you select the Help item on the Hospice File Submission menu bar The following links are available on all Help pages e Accessibility Policy e Contact Us e Privacy Policy Hospice Item Set HIS FUNCTIONALITY 3 7 Submission User s Guide The following shortcut keys bring focus to the links on the Hospice File Submission Help pages Shortcut Keys Alt 7 Accessibility Policy Alt 8 Contact Us Alt 9 Privacy Policy With focus on one of these items press the E
14. ile from your computer File Name C HIS Files 2015 02_06 HIS Files zip Browse NOTE The time it takes for the Hospice File Submission system to receive the HIS data file you submitted depends upon the size of your file and concurrent system activity Until you receive confirmation that your file was successfully uploaded do not exit the Hospice File Submission system or perform any other function You risk interrupting the file upload process if you do not wait for the confirmation message When the submitted file is successfully received at the National Submissions Database an Upload Completed dialog box Figure 3 13 is presented Figure 3 13 Upload Completed Dialog Box x A The upload has been completed 6 Select the OK button to continue The Hospice File Submission File Upload page now displays a message Figure 3 14 confirming that the file you submitted was successfully received at the National Submissions Database 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 14 Submission User s Guide 06 2014 Figure 3 14 Submission Received Confirmation Message Hospice File Submission Skip Navigation Links File Upload Submission Status Help Logout Welcome Page Your submission has been received Submission ID 152 Submission Date 02 15 2015 11 53 40 File Name 2015 02 06 HIS Files zip Your submission file will be processed for errors within 24 hours The Final Validation Report which contains de
15. ion system you understand and consent to the followina You have no reasonable expectation of privacy regarding any communication or data transiting or stored on this information system At any time and for any lawful Government purpose the Government may monitor intercept and search and seize any communication or data transiting or stored on this information system Any communication or data transiting or stored on this information system may be disclosed or used for any lawful Government purpose VWARNING WARNING WARNING Click OK to continue The U S Government Authorized Use Only pop up window states You are accessing a U S Government information system which includes 1 this computer 2 this computer network 3 all computers connected to this network and 4 all devices and storage media attached to this network or to a computer on this network This information system is provided for U S Government authorized use only Unauthorized or improper use of this system may result in disciplinary action as well as civil and criminal penalties By using this information system you understand and consent to the following You have no reasonable expectation of privacy regarding any communication or data transiting or stored on this information system At any time and for any lawful Government purpose the Government may monitor intercept and search and seize any communication or data transitin
16. ission Privacy Policy page displays the following message WARNING This is a Department of Health and Human Services computer system Department of Health and Human Services computer systems are provided for the processing of Official U S Government information only All data contained on Department of Health and Human Services computer systems is owned by the Department of Health and Human Services and may for the purpose of protecting the rights and property of the Department of Health and Human Services be monitored intercepted recorded read copied or captured in any manner and disclosed in any manner by authorized personnel THERE IS NO RIGHT OF PRIVACY IN THIS SYSTEM system personnel may give to law enforcement officials any potential evidence of crime found on Department of Health and Human Services computer systems USE OF THIS SYSTEM BY ANY USER AUTHORIZED OR UNAUTHORIZED CONSTITUTES CONSENT TO THE MONITORING INTERCEPTION RECORDING READING COPYING OR CAPTURING AND DISCLOSURE 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 10 Submission User s Guide Logout The Logout item on the Hospice File Submission menu bar allows you to end your session and exit the Hospice File Submission system When you select the Logout item the QIES National System Login page Figure 3 3 above is presented Welcome Page The Welcome Page item on the Hospice File Submission menu bar allows you to access the Welcome to the CM
17. lease try again later If the problem persists contact the help desk for assistance Please attempt to upload your submission file later If the error continues to occur call the QTSO Help Desk for assistance SUBMISSION STATUS The Hospice File Submission system allows you to query and view the status of select submission files you successfully uploaded to the National Submissions Database 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 17 Submission User s Guide 06 2014 To perform the default query that returns a list of the submission files you successfully uploaded today and yesterday select the Submission Status item from the Hospice File Submission system menu bar A Search Completed dialog box Figure 3 17 is presented indicating the number of records returned by the default search criteria Figure 3 17 Search Completed Dialog Box Message from webpage i x The list of submissions has been completed There are 4 records returned from the search Select the OK button to continue The Search Completed dialog box closes leaving the List of My Submissions page Figure 3 18 in full view Figure 3 18 List of My Submissions Page Hospice File Submission Skip Navigation Links File Upload Submission Status Help Logout Welcome Page List of My Submissions Query Criteria To Date mm dd yyyy 02 15 2015 Prior Days 1 List of My Submissions Submission ID Submission Date Submission
18. lt r is provided for your convenience NOTE Please print the confirmation message or otherwise note this information so that you may identify the corresponding Final Validation Report in the CASPER Reporting application The Submission ID and the Submission Date Time are also needed if you must report a problem with the submission to the QTSO Help Desk Hospice Item Set HIS FUNCTIONALITY 3 15 Submission User s Guide 8 You may now submit another file or log out of the Hospice File Submission system After your submitted HIS data file is successfully received at the National Submissions Database the Hospice system validates the file structure and data content based upon the HIS data specifications Within 24 hours of a successful submission you may access a Final Validation Report in the CASPER Reporting application that provides a detailed account of any errors found during the validation of the records in the submitted HIS file Records in the submitted HIS data file are sorted processed and presented on the Final Validation Report in the following order e State Code e Facility ID e Target Date e Type of Record e Correction Number SUBMISSION SYSTEM ERRORS During the HIS file submission process you may encounter one of the error conditions described below lf you experience error messages or warnings from other software or hardware components used in association with the Hospice File Submission system pleas
19. nter key to access the associated function NOTE Shortcut keys utilizing numbers function only with the numeric keys along the top of the keyboard They do not function with the numeric keys in the 10 key pad of the keyboard Accessibility Policy 06 2014 The Accessibility Policy link accesses the Hospice File Submission Accessibility Policy page Figure 3 6 Figure 3 6 Accessibility Policy Page Hospice File Submission Skip Navigation Links File Upload Submission Status Help Logout Welcome Page Accessibility Policy ContactUs Privacy Policy Accessibility Policy The QIES Technical Support Office makes every effort to ensure our Web site is accessible for people with disabilities and meets current accessibility standards including those defined by Section 508 of the U S Rehabilitation Act and the W3C s Web Content Accessibility Guidelines We are actively engaged in the ongoing process of testing our Web site for compliance with current accessibility standards We are committed to addressing issues that prevent people with disabilities from accessing our site and its content in a timely manner If you should find that you are unable to or have difficulty accessing information via our Web site please contact our help desk E mail help qtso com Phone 800 339 9313 The Hospice File Submission Accessibility Policy page displays the following message The QIES Technical Support Office makes every effort
20. se contact the help desk QTSO Help Desk E Mail helo qtso com Phone 877 201 4721 Fax 888 477 7871 Hospice Item Set HIS FUNCTIONALITY 3 9 Submission User s Guide Privacy Policy The Privacy Policy link accesses the Hospice File Submission Privacy Policy page Figure 3 8 Figure 3 8 Privacy Policy Page Hospice File Submission Skip Navigation Links File Upload Submission Status Help Logout Welcome Page Accessibility Policy ContactUs Privacy Policy WARNING This is a Department of Health and Human Services computer system Department of Health and Human Services computer systems are provided for the processing of Official U S Government information only All data contained on Department of Health and Human Services computer systems is owned by the Department of Health and Human Services and may for the purpose of protecting the rights and property of the Department of Health and Human Services be monitored intercepted recorded read copied or captured in any manner and disclosed in any manner by authorized personnel THERE IS NO RIGHT OF PRIVACY IN THIS SYSTEM System personnel may give to law enforcement officials any potential evidence of crime found on Department of Health and Human Services computer systems USE OF THIS SYSTEM BY ANY USER AUTHORIZED OR UNAUTHORIZED CONSTITUTES CONSENT TO THIS MONITORING INTERCEPTION RECORDING READING COPYING OR CAPTURING AND DISCLOSURE The Hospice File Subm
21. tailed information about your submission may be accessed in the CASPER Reporting application It is recommended that you print and retain the Final Validation Reports Locate the Hospice file to submit by selecting the Browse button and choosing a file from your computer File Name Browse The submission received confirmation message provides the following information e Submission ID the numeric identifier assigned to your file by the Hospice File Submission system e Submission Date the date and time that the National Submissions Database received your file in the Eastern time zone e File Name the name of the file that you submitted The confirmation message also includes the following notation Your submission file will be processed for errors within 24 hours The Final Validation Report which contains detailed information about your submission may be accessed in the CASPER Reporting application It is recommended that you print and retain the Final Validation Reports NOTE The confirmation message only indicates successful receipt of the file at the National Submissions Database Errors that exist in the submitted file are identified only after the Hospice system subsequently validates the file Print the confirmation message for your records at this time The confirmation message is cleared once you perform another Hospice File Submission function and is not available for printing later A Print link A
22. word User ID Password Unable to login Go to the QIES User Maintenance application to reset your User ID Password The QIES National System Login page presents User ID and Password fields a Login button and an Unable to login Go to the QIES User Maintenance application to reset your User ID Password link with which you may access the QIES User Maintenance Application QUMA for password self service functions The following shortcut keys are available for you to access elements of the QIES National System Login page Type your user ID and password in the appropriate fields and select the Login button The Hospice Submission system File Upload page Figure 3 4 is presented 06 2014 Hospice Item Set HIS FUNCTIONALITY 3 5 Submission User s Guide Figure 3 4 Hospice File Submission System File Upload Page Hospice File Submission ENTERS FOR MEDICARE amp MEDICAID SERVICES Skip Navigation Links File Upload Submission Status Help Logout Welcome Page Locate the Hospice file to submit by selecting the Browse button and choosing a file from your computer File Name Browse NOTE After 12 minutes with no interaction with the server a pop up dialog box warns you that your online session will timeout in 3 minutes and asks if you would like to extend it Select the OK button to extend your session After 15 minutes of inactivity you are logged out of the Hospice File Submission system and must
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