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Port Operation

1. 45 Setting the OSD Hotkey combination 45 Setting the Port Operating System 46 Restore the Default Values 46 Hotkey Summary Table 47 Chapter 5 Logging In Overview miaa a iy Ae en ee ee ee ee Le 49 Laptop USB Console Login 50 Browser Login sanem aci es entente Gant a nb eden ta ie 51 vii KH1508ai KH1516ai User Manual Windows Client AP Login 52 The Windows Client AP Connection Screen 53 Connecting Windows Client AP 54 Java Client AP Login 55 The Java Client AP Connection Screen 56 Connecting Java Client AP 57 Chapter 6 The User Interface OVEVIe Wicca es nd Se dhe ped eros a a Et 59 The Web Browser Main Page 59 Page Components 60 The TabiB inscrita e at ic SR amp 61 Laptop USB Console Main Page 62 The AP GUI Main Page 63 The Gontrol Panel nei errereen ir a id 64 WinClient Control Panel 64 WinClient Control Panel Functions 66 WACK OS ARR E
2. 7 ae He y ER OEE il KA7170 KA7570 KA7970 a KA9170 KA9570 AER EB A gt O eee KA9140 16 Chapter 2 Hardware Setup KVM Adapter Cable Installation Diagrams cont a gt CY MERN CE e e a KA7166 a P Z TEESE aa a Z PEN D Vi ss D KA7169 a E ET 1 A 1 Lil 200 E KH1508ai KH1516ai User Manual Daisy Chaining To control even more computers up to 15 additional KVM switches can be daisy chained from the original KH1508Ai or KH1516A1 As many as 256 computers can be controlled from a single console in a complete installation Note Please se
3. 3 Advanced Security 4 Virtual Remote Desktop 4 Requirements 1222 baume den AA 5 Generali aac toned rare Sai whee boned eee de da 5 Console ane Re a ie Ph ee Se ee De eas 5 COMPUTES iin mecano ra ee Ee Lens here 5 KVM Adapter Cables 6 Operating Systems 6 Components ii A E 7 ETONE A EN AR TE RR ed a Aa tee ee 7 Rear VIEW la ad a a dia cd 9 Chapter 2 Hardware Setup OVVIE Wi a A the iA Bd Lee ae 11 Before You Begin 11 Stacking and Rack Mounting 12 Stacking ssc ie ee ane Hea ee Died 12 Rack Mounting 43458 ges haw lee ee ete dl 13 Single Station Installation 14 Single Stage Installation Diagram 15 KVM Adapter Cable Installation Diagrams 16 KVM Adapter Cable Installation Diagrams cont 17 Daisy Chaining s 3 40deend bodied pid rebelles gear 18 Daisy Chain Installation Diagram 19 vi KH1508ai KH1516ai User Manual Chapter 3 Basic Operation Port Selection zac ket E une ns 21 Manual Bea andere A AA PL ek a ee ec gi 21 OSD GUD ia ir a Pe eee ee a pee pe eee ee 21 Keyboard Hotkeys 21 Hot Pluggingiss 4 n
4. IPv6 Settings IP Address IPv6 is the new 128 bit format for specifying IP addresses The KVM Over the NETTM switch can either have its IPv6 address assigned dynamically DHCP or it can be given a fixed IP address For dynamic IP address assignment select the Obtain IP address automatically radio button This is the default setting To specify a fixed IP address select the Set IP address manually radio button and fill in the fields with values appropriate for your network DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server address manually select the Set DNS server address manually radio button and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network Note Specifying the Alternate DNS Server address is optional 116 Chapter 9 Device Management ANMS The ANMS Advanced Network Management Settings page is used to set up login authentication and authorization management from external sources It is organized as described below Event Destination Event Destination lAuthentication Event Destination Enable Log Server MAC Address Service Port Log Server When Enable Log Server is checked important transactions that occur on the KH1508Ai KH1516Ai such as logins and internal status messages are kep
5. 181 QOVEIVIEW a des tar nt al lal ota mites 181 Installing the Certificate 182 Certificate Trusted 183 Self Signed Private Certificates 184 Examples but ra Dae ee ey al tante 184 Importing the Files 184 Connection Tables 185 KAMSOBAT oct rd Medd ath ad tel Maal a sate fe 185 KH ASTGAL ELLE ee A ange Goeth paca te ee Ps 185 Supported Devices 186 OSD Factory Default Settings 186 Administrator Login Failure 187 Limited Warranty 822 188 xi KH1508ai KH1516ai User Manual About This Manual This User Manual is provided to help you get the most from your KH1508Ai KHI516Ai system An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the KH1508ai KH1516Ai system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation The necessary steps from a basic single stage hookup to a complete 16 switch daisy chained operation are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operati
6. 140 Backup Restore 141 Backup 2 88 ieee cei peed te AR Oo 141 System Operation 142 Clear Port Names 142 Reset to Default 142 KH1508ai KH1516ai User Manual System Reset 2 0s4 Mad purs nt mais de hr een 142 Chapter 12 Download OVCIVIEW i ei een armee dead eee ee ee ee eur 143 Chapter 13 Port Operation OVENVIEW EL Lente n e bats Da as 145 Connecting toa Port 146 The Port toolbar meiga ria whe AS 147 The Toolbar Icons 148 Toolbar Hotkey Port Switching 149 Recalling the Port Access Page 151 GUI Hotkey Summary Table 151 Panel Array Mode 152 Panel Array Toolbar 153 Multiuser Operation 154 Chapter 14 The Log Server Installation coo iia ec Se ee ed niv 155 Starting Up are a ora eis Ge ae ee er Meas 156 The Menu Bar to 24 cee re rene ees Tee Ee Pan heat Bad eae 157 Configure iii ae eer ee Pe 157 EVents ie deee Gla tee ee pe rata i eee dk ne ata 158 OPTIONS tect a ees ed ee Re he ee i we 160 Heladio ce ne a tint le dee ante re are eed 160 The Log Server Main
7. 66 Chapter 6 The User Interface Click to toggle Automatic or Manual mouse sync When the selection is Automatic a green appears on the icon When the selection is Manual a red X appears on the icon See Mouse DynaSync Mode page 86 for a complete explanation of this feature Click to display a dropdown list of User macros in order to access and run macros more conveniently than using the Macros dialog box see the Macros icon in the table above and the Macros section on page 68 Click to bring up the Control Panel Configuration dialog box See Control Panel Configuration page 88 for details on configuring the Control Panel Click to exit the viewer Exiting from a Browser Viewer session brings you back to the web browser Main Page Exiting from a WinClient AP session brings you back to the login dialog box see page 52 Exiting from a Java Client AP session brings you back to the login dialog box see page 55 These icons show the Num Lock Caps Lock and Scroll Lock status of the remote computer When the lock state is On the LED is bright green and the lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note These icons and your local keyboard icons are in sync Clicking an icon causes the corresponding LED on your keyboard to change accordingly Likewise pressing a Lock key o
8. Note The above image shows the complete Control Panel The icons that appear can be user selected See Control Panel Configuration page 88 for details By default the upper text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar however the information in the upper text row changes to describe the icon s function In addition if a message from another user is entered in the message board and you have not opened the message board in your session the message will appear in the upper row The lower row shows the IP address of the device you are accessing at the left of the row 64 Chapter 6 The User Interface Right clicking in the text row area brings up a menu style version of the toolbar In addition it allows you to select options for the Screen Mode Zoom Mouse Pointer type and Mouse Sync Mode These functions are discussed in the sections that follow Eg Macro Prides Settings Video AutoSync Gl Screen Mode 8 Snapshot E Message Board AQctri alt Del Set To Grayscale Q Zoom 5 On screen Keyboard Tz Mouse Pointer S Mouse Sync Mode Macro List E Customize Control Panel Exit To move the Control Panel to a different location on the screen place the mouse pointer over the text row area then click and drag 65 KH1508ai KH1516ai User Manual WinClient Control Panel Functions The Control Panel functions a
9. Single Station Installation In a single stage installation there are no additional KVM switches daisy chained down from the KH1508Ai KH1516A1 To set up a single stage installation refer to the installation diagrams starting on page 15 The numbers in the diagrams correspond with the numbers of the instruction steps below 1 Ground the KH1508A1 KH1516Ai by connecting one end of a grounding wire to the grounding terminal and the other end of the wire to a suitable grounded object Note Do not omit this step Proper grounding helps to prevent damage to the unit from surges or static electricity Plug the the console keyboard monitor and mouse into the unit s console ports Ports are color coded and marked with icons for easy identification Note You can use any combination of keyboard and mouse connections If you are using a laptop USB console to control the KH1508ai KHI516Ai locally use the laptop USB cable included in the package to connect the laptop to the KH1508Ai KH1516A1 s Laptop port located on the unit s front panel Use Cat 5e 6 cable to connect any available KVM port to a KVM adapter cable that is appropriate for the computer you are installing see KVM Adapter Cables page 6 for details Note To support a resolution of 1280x1024 75Hz the recommended maximum distance between the unit and the KVM adapter cable is 50 meters to support a resolution of 1600x1200060Hz the
10. Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 170 Appendix Troubleshooting Administration Problem Resolution After upgrading firmware the KH1508ai KH1516Ai still appears to be using the old firmware version Your Internet browser is displaying cached web pages not new ones Clear your browser cache delete all temporary Internet files and cookies close the Internet browser and then open a new instance of the browser The default network setting for the KH1508ai KH1516ai is DHCP but the network uses fixed IP addresses and doesn t have a DHCP server Use the local console OSD s F4 function to give the KH1508ai KH1516Ai a fixed IP address See page 33 for details General Operation Problem Resolution Erratic Operation Press and hold the Reset Switch see page 8 for longer than three seconds Mouse and or keyboar
11. 81 KH1508ai KH1516ai User Manual a Zoom The Zoom icon controls the zoom factor for the remote view window Settings are as follows Setting Description 100 Sizes and displays the remote view window at 100 75 Sizes and displays the remote view window at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and the 100 setting is that when the remote view window is resized its contents don t resize they remain at the size they were To see any objects that are outside of the viewing area move the mouse to the window edge to have the screen scroll 82 Chapter 6 The User Interface The On Screen Keyboard The KVM Over the NETTM switch supports an on screen keyboard available in multiple languages with all the standard keys for each supported language Click this icon to pop up the on screen keyboard On screen Keyboard 1 x Ctri Esc Tan HE pe One of the major advantages of the on screen keyboard is that if the keyboard languages of the remote and local systems aren t the same you don t have to change the configuration settings for either system Just bring up the on screen keyboard select the language used by the server you are accessing and use the on screen keyboard to communicate with it Not
12. Click to switch to the next station on the installation without having to recall the Port Access page Click to skip to the first accessible port on the entire installation without having to recall the Port Access page 2 Z 4 D Click to skip to the first accessible port previous to the current one without having to recall the Port Access page Click to begin Auto Scan Mode The KH1508ai KH1516ai automatically switches among the ports that were selected for Auto Scanning This allows you to monitor their activity without having to switch among them manually Click to skip from the current port to the next accessible one without having to recall the Port Access page Y Y 0 Click to skip from the current port to the last accessible port on the entire installation without having to recall the Port Access page Click to recall the Port Access page Click to invoke Panel Array Mode see Panel Array Mode page 152 Click to close the toolbar xoz Click to logout and exit the application 148 Chapter 13 Port Operation Toolbar Hotkey Port Switching When the toolbar displays you can use hotkeys to provide KVM focus to a port directly from the keyboard The KH1508Ai KH1516A1 provides the following hotkey features Going directly to a port by keying in its port number and clicking Enter Auto Scanning Skip Mode Switching The hotkeys are A and P for Auto
13. 1 1 8 65 72 2 9 16 73 80 3 17 24 81 88 4 25 32 89 96 5 33 40 97 104 6 41 48 105 112 7 49 56 113 120 8 57 64 121 128 KH1516Ai No Computers Computers 1 1 16 129 144 2 17 32 145 160 3 33 48 161 176 4 49 64 177 192 5 65 80 193 208 6 81 96 209 224 7 97 112 225 240 8 113 128 241 256 185 KH1508ai KH1516ai User Manual Supported Devices The following table represents a list of supported devices that can be used on a KH15084i KH1516A1 installation Type Daisy Chain Switches KH1508A KH1516A ACS1208A ACS1216A CS1708A CS1716A PON PNO108 Central Control CC2000 Note To connect the KH1508Ai KH1516Ai to a Power Over the NET unit first use Cat 5e cable to connect the KH1508Ai KH1516Ai s PON port to an SNO142 adapter then connect the adapter to the PON In port on the Power Over the NET unit OSD Factory Default Settings The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Port Number Name Port ID Display Duration 5 Seconds Scan Skip Mode All Scan Duration 10 Seconds Screen Blanker 0 Minutes disabled Beeper On Accessible Ports F Full For all Users on all Ports 186 Appendix Administrator Login Failure If you are unable to perform an Administrator login because the Use
14. Field Description Permissions Note For ordinary users in addition to enabling Device Management Port Configuration and Maintenance permissions the user must also be given those rights for each device and port that he will be allowed to manage See Device Assignment page 108 for details Enabling Device Management allows a user to configure and control the settings for overall KH1508ai KH1516ai operations see Device Management page 111 Enabling User Management allows a user to create modify and delete user and group accounts Enabling System Log allows a user to access the system log see Log page 133 Enabling Maintenance allows a user to perform all the Maintenance operations available under the Maintenance tab see Maintenance page 135 Enabling Power Management allows a user to download the PON AP to link to a Power Over the Net login screen see the ATEN website for more information about the PN series of Power Distribution Units Enabling Windows Client allows a user to download the Windows Client AP software and access the KH1508ai KH1516Ai with it in addition to or instead of the browser access method Enabling Java Client allows a user to download the Java Client AP software and access the KH1508ai KH1516Ai with it in addition to or instead of the browser access method When your selections have been made click Save When the Operation Succeeded me
15. OSD Functions OSD functions are used to configure and control the OSD For example you can rapidly switch to any port scan selected ports only limit the list you wish to view designate a port as a Quick View Port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either click a function key field at the top of the Main Screen or press a function key on the keyboard 2 In the submenus that appear make your choice either by double clicking it or moving the highlight bar to it and then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO Accessing the GOTO function allows you to switch directly to a port either by keying in the port s name or its port ID To use the Name method key in 1 key in the port s name and then press Enter To use the Port ID method key in 2 key in the port ID and then press Enter Note You can key in a partial name or port ID The screen will show all the computers that the user has View rights to that match the name or port ID pattern regardless of the current List settings see F2 LIST page 29 for details To return to the OSD Main Menu without making a choice press Esc 28 Chapter 4 OSD Operation F2 LIST Many of the switch s OSD functions only operate on the computers currently selected for listing on the Main Screen Accessing this function lets you broaden or narrow the scope o
16. the Port will not show GA No Access yo on the User s list on the Main Screen 5 When you have finished making your choices click Save 6 In the confirmation popup that appears click OK Note In any of the columns you can use Shift Click or Ctrl Click to select a group of ports to configure Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison 109 KH1508ai KH1516ai User Manual This Page Intentionally Left Blank 110 Chapter 9 Device Management KVM Devices Device Information The Device Management page opens with the top level KH1508Ai KH1516Ai selected in the Sidebar and the Device Configuration item selected on the menu bar Browser GUI AUTUSEN AP GUI S AUTUSCN poor Network ANS Security Port Configurenen Oateltime Quck View RSHA G Drogues 107 Device Name best1231 MAC Address 00 10 7468 01 01 erre e veroon CRE PVs Address 172 17 17 34 PVG Address e00 210 74ffife68 101 Dever Settrg Local phase Language ng 045 A Monta Default Settng beeper Son om Force al to grayscale on Son Adapter D cite D Qu view Power On Quick View Pomer On 111 KH1508ai KH1516ai User Manual General The General section of the Device Management page displays the name of the selected device its firmware version and information about its network configuration
17. Hotkey Pushbutton Connectors Console Keyboard 1 x 6 pin Mini DIN Female Purple Port 1 x USB Type A Female White Video 1 x HDB 15 Female Blue Mouse 1 x 6 pin Mini DIN Female Green 1 x USB Type A Female White KVM Port 8 x RJ 45 Female 16 x RJ 45 Female Daisy Chain Ports 1 x DB 25 Male Black Power 1 x 3 prong AC socket LAN 1 x RJ 45 Female F W Upgrade 1 x RJ 11 Female Black PON 1 x RJ 45 Female Laptop Console 1 x USB Mini Type B Female Black Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker Port Selection 8 x Pushbutton 16 x Pushbutton LEDs On Line 8 Green 16 Green Selected 8 Orange 16 Orange Power 1 Blue Station ID 1 x 2 digit 7 segment Orange Link 1 Orange 10 100Mbps 1 Orange Green Emulation Keyboard Mouse PS 2 USB Video Local 1600 x 1200 60Hz 40m 1280 x 1024 75Hz 50m with KA7xxx Adapter Cable Remote 1600 x 1200 60Hz Scan Interval 1 255 secs I P Rating 100 240V AC 50 60Hz 1A Power Consumption 120V 12 5W 230V 12 7W 179 KH1508ai KH1516ai User Manual Function KH1508ai KH1516ai Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties Weight 2 76 kg 2 83 kg Dimensions L x W x H 43 72 x 15 58 x 4 40 cm 19 1U 180 Appendix Trusted Certificates Overview When you try to log in to the device from your bro
18. New Macro text with a name of your choice for the macro 70 Chapter 6 The User Interface 3 Click Record The dialog box disappears and a small panel appears at the top left of the screen 4 Press the keys for the macro To pause macro recording click Pause To resume click Pause again Clicking Show brings up a dialog box that lists each keystroke that you make together with the amount of time each one takes A xX Hotkeys User Macros System Macros key Timelnterval Press FS 11609 Release F5 110 Press F8 7140 Release F8 110 PEE Delete Cancel Import Export Search Macro By Name C By Key Search Exit Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note 1 Case is not considered typing A or a has the same effect 2 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 3 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded 71 KH1508ai KH1516aAi User Manual 5 If you haven t brought up the Show dialog click Done when you have finished recording your macro You return to the
19. OSD Operation Setting Function SCAN SKIP Selects which computers will be accessed under Skip mode see F5 MODE SKP page 35 and Auto Scan mode see F7 SCAN page 37 Choices are ALL All the ports which have been set Accessible QUICK VIEW Only those ports which have been set Accessible and have been selected as Quick View Ports see SET QUICK VIEW PORTS page 32 POWERED ON Only those ports which have been set Accessible and are Powered On QUICK VIEW POWERED ON Only those ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL SCREEN If there is no input from the console for the amount of time set with this BLANKER function the screen is blanked Key in a value from 1 30 minutes then press Enter A setting of O disables this function The default is Off HOTKEY Enables Disables the Hotkey function see OSD Operation COMMAND page 25 in case a conflict with programs running on the computers MODE occurs The default is On HOTKEY This setting selects the Hotkey invocation keys see Invoking Hotkey Mode page 39 Choices are NUM LOCK or CTRL F12 The default is NUM LOCK OSD Sets the language that the OSD displays in Choices are English LANGUAGE German Japanese Simplified Chinese and Traditional Chinese The default is English SET Sets the keyboard language mapping of the console keyboard T
20. RESTORE DEFAULT VALUES This function is used to undo all changes and return the setup to the original factory default settings see OSD Factory Default Settings page 186 except for the Names settings that were assigned to the ports which are saved CLEAR THE NAME LIST This function clears the port name list 33 KH1508ai KH1516ai User Manual Setting Function RESET If you change the position of one of the stations in the daisy chain the STATION IDS OSD settings will no longer correspond to the new situation This function directs the OSD to rescan the station positions of the entire installation and updates the OSD so that the OSD station information corresponds to the new physical layout Note Only the station numbers get updated Except for the port names all administrator settings such as Set Accessible Ports Set Quick View Ports etc for all of the computers affected by the change have to be manually redone SET Specifies the operating platform of the computer attached to each port OPERATING You must configure each port on the installation For each port press SYSTEM the Spacebar to cycle through the choices PC Mac or Sun Repeat until all the ports have been set then press Esc The default is PC Note If you are installing a Sun or Mac computer it may not boot when you run it for the first time unless you first set the correct operating system for the port it is c
21. To bring up the toolbar tap the GUI Hotkey Scroll Lock or Ctrl twice The toolbar appears at the upper left corner of the screen a Y ll SD A TA E X 9 01 01 Depending on the settings that were selected for ID Display see page 97 the Port Number and or the Port Name display at the right of the toolbar The meanings of the toolbar icons are given in a table on page 148 When the toolbar displays mouse input is confined to the toolbar area and keyboard input has no effect on the server connected to the port To carry out operations on the server close the toolbar by clicking its X icon To return to the Port Access Connections page either click the appropriate icon see The Toolbar Icons page 148 or tap the GUI hotkey again Note 1 You can adjust the toolbar transparency see Video Settings page 77 2 The toolbar functions and icons are also incorporated in the Control Panel If you choose to enable them in the Control Panel see Control Panel Configuration page 88 you can disable the Toolbar see User Preferences page 97 for details To recall the Port Access Connections page when there is no Toolbar simply tap the GUI hotkey twice 147 KH1508ai KH1516ai User Manual The Toolbar Icons The meanings of the toolbar icons are explained in the table below Icon Purpose Click to switch to the previous station on the installation without having the recall the Port Access page
22. 171 General operation 171 Java Client 172 Log Server 173 Login Failure 187 Panel Array Mode 173 Sun Systems 174 Windows Client 172 Trusted Certificates 181 U Upgrade firmware 135 User Interface 59 Tab bar 61 Web Browser Main Page 59 User interface Page components 60 User Management 103 User Notice iv Users Adding 104 Deleting 107 Managing 104 Modifying 106 V Video Settings 77 W Web Browser Main Page 59 Windows Client Auto Scanning 149 Message Board 80 Troubleshooting 172 Windows Client AP Connecting 54 Connection Screen 53 Logging in 52 192
23. A a a A 22 Hot Plugging Stations 22 Hot Plugging KVM Ports 22 Hot Plugging Console Ports 22 The Adapter ID Function 23 Powering Off and Restarting 24 Port ID Numbering 24 Chapter 4 OSD Operation OSD OVeWieW 2 ares a nr pes Pa ne ek nr 25 OSD Navigation 27 OSD Main Screen Headings 27 OSD Functions cect ee andre Montana ui 28 Fit GOTO is deen ee elute whey Parmi ated eh cit ds 28 F2 LIST she a thas ode euro beh Rie Mn Pepa ee 29 E3 SEM A ee recess trict hens ee E eee MU noue San 30 Fa ADM eis es ann ea Pe eRe aay Rte 33 FONG a e eee a eae ste bebe a ner de cu 35 O ET eee 36 ELE SCAN EEE aa NA aR E aah ah ee 37 ESQUI sect dre eM thes ee ates eee eres gee a a a o 38 Hotkey Port Control 38 Invoking Hotkey Mode 39 Selecting the Active Port 40 Auto Scan Mode Switching 41 Skip Mode Switching 43 Computer Keyboard Mouse Reset 44 Setting the Hotkey Beeper ON OFF 44 Setting the Hotkey key combination
24. Access page do one of the following Tap the GUI Hotkey once From the toolbar click the icon that recalls the Port Access page see The Toolbar Icons page 148 The toolbar closes and the Port Access Page appears GUI Hotkey Summary Table The following table presents a summary of the GUI Hotkey actions after you have accessed a port See User Preferences page 97 to set the GUI Hotkey To Do This Open the Toolbar Click the GUI Hotkey twice Open the Port The Toolbar is open Click the GUI Hotkey once Access Page The Toolbar is not open Click the GUI Hotkey three times 151 KH1508ai KH1516ai User Manual Panel Array Mode Clicking the toolbar s Panel icon invokes Panel Array Mode Under this mode the screen divides into a grid of panels BB tava Chent 1 1 104 IHM 5 X ae 1 T de J at at B MN nn MM rs st Each panel represents one of the switch s ports beginning with Port 1 at the upper left and going from left to right top to bottom The number of panels in the array can be selected by clicking the Show More Ports and Show Fewer Ports symbols on the panel array toolbar see the following page for an explanation of the panel array toolbar Only ports that are accessible to the user are displayed For ports that are not accessible the panel is blank Ifthe server connected to a port
25. Configure menu contains three items Add Edit and Delete They are used to add new units to the List edit the information for units already on the list or delete units from the list To add a unit to the list click Add To edit or delete a listed unit first select the target in the List window then open this menu and click Edit or Delete When you choose Add or Edit a dialog box similar to the one below appears x Address RIC Port soot Description Server Description Limit 1100 Days 157 KH1508ai KH1516Ai User Manual A description of the fields is given in the table below Field Explanation Address This can either be the IP address of the computer the Log Server is running on or its DNS name Port The port number that was assigned to the Log Server under Device Management see Log Server page 117 Description This field is provided so that you can put in a descriptive reference for the unit to help identity it Limit This specifies the number of days that an event should be kept in the Log Server s database Events that exceed the amount of time specified here can be removed with the Maintenance function see Maintenance page 159 Fill in or modify the fields then click OK to finish Events The Events Menu has two items Search and Maintenance Search Search allows you to search for events containing specific words or strings When you access th
26. Device Management The Device Management page is used to A configure and control the overall operation of the KH1508ai KH1516Ai This page is available to the Administrator as well as users who have been given Device Management permission The tab doesn t appear for other and users Log The Log page displays the contents of the log file The Log page i is discussed on page 133 Maintenance The Maintenance page is used to install new firmware backup and restore configuration and account information ping fe network devices and restore default values The Maintenance page is discussed on page 135 This page is available to the Administrator and Users with Maintenance permission The icon doesn t display on the page of ordinary users Download Users can click this icon to download AP versions of the Windows Client the Java Client and the Log Server This page is available to all users The programs that can be downloaded depend on the user s permissions There are two small icons at the extreme right of the page Their functions are described in the table below Icon Function Click this icon to brings up a panel with information about the KVM Over the NET switch firmware version f Click this icon to log out and end your KVM Over the NET switch p session KH1508ai KH1516Ai User Manual Laptop USB Console Main Page After connecting a laptop to the KH1508Ai K
27. Intentionally Left Blank xiv Chapter 1 Introduction Overview The KH1508Ai KH1516Ai KVM Over the NET switches are control units that allow access to multiple computers from a single KVM keyboard monitor and mouse console A single KH1508Ai KH1516Ai can control up to 8 16 computers As many as 15 additional KVM switches can be daisy chained from the original unit so that up to 256 computers can all be controlled from the original KVM console Note See Supported Devices page 186 for a list of KVM switches that can be installed on a KH1508Ai KH1516Ai daisy chain Since the KH1508Ai KH1516Ai uses TCP IP for its communications protocol it can be accessed from any computer on the Net whether that computer is located down the hall down the street or half way around the world RR Over the NET In addition to TCP IP connectivity the KH1508Ai KH1516A1 provides local ports for a locally attached USB or PS 2 console and a Laptop console allowing access and control from the data center as well as over the Net The switches utilize a single shared bus implementation although they support local and remote login at the same time they do not support independent operation If a local user logs in while a remote user has already opened a session the local user sees the same screen that the remote user is working on KH1508ai KH1516ai User Manual For l
28. Note The AP GUI version presents the same information as the Browser version Scroll through the list to see the additional entries Device Setting The lower panel presents information concerning the device s settings as described below Use Occupy Timeout Mode to set a time threshold for users on ports whose Operation Mode has been set to Occupy See Port Configuration page 129 If there is no activity from the user occupying the port for the amount of time set here the user is timed out and keyboard and mouse control on the port is released after which the first user to send keyboard or mouse input will occupy the port However the user originally connected to the port will still see the port s video output The default is 3 minutes Use Local Keyboard Language to select the language for the local keyboard from the drop down menu The default is English US Preferred Resolution allows you to set a resolution that the switch sends to the KVM adapter cables The adapter cables provide the connected computer s video card information about the monitor connected to the switch This affects the video quality of the console monitor Monitor Default Setting Sends the EDID information provided by the display connected to the console port to the KVM adapter cable Alternative Resolution Sends an alternative resolution EDID information to the KVM adapter cables Select a resolution that best suits the video displa
29. Scan Mode because when you Resume scanning you start from where you left off If on the other hand you were to exit and then restart Auto Scan Mode the scanning would start over from the very first server on the installation To Resume Auto Scanning after a pause press any key except Esc or the Spacebar Scanning continues from where it left off Exiting Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you to switch ports in order to monitor the servers manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval The Skip Mode hotkeys are the four Arrow keys Their operation is explained in the table below Arrow Action Skips from the current port to the first accessible port previous to it gt Skips from the current port to the first accessible port that comes after it T Skips from the current port to the first accessible port on the installation y Skips from the current port to the last accessible port on the installation 150 Chapter 13 Port Operation Recalling the Port Access Page To dismiss the toolbar and bring back the Port
30. Scanning and the Arrow Keys for Skip Mode Note 1 In order for hotkey operations to take place the toolbar must be visible see The Port Toolbar page 147 2 To use the keys designated as hotkeys i e A P etc for normal non hotkey purposes you must first close the toolbar 3 For issues affecting multiple user operation in Auto Scan Mode see Multiuser Operation page 154 Auto Scanning The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals so that the user can monitor their activity automatically Setting the Scan Interval The amount of time Auto Scan dwells on each port is set with the Scan Duration setting see Scan Duration page 98 Invoking Auto Scan To start Auto Scanning with the toolbar showing tap the A key The Auto Scan function cycles through the ports in order starting from the first port on the installation An s appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan Mode 149 KH1508ai KH1516ai User Manual Pausing Auto Scan While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular server by pressing P During the time that Auto Scanning is paused the S in front of the Port ID blinks On and Off Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto
31. To fields for IPv4 filtering 2 It doesn t have a checkbox to specify a single IP address To filter a single IPv4 address key the same address in both the From and To fields 4 After filling in the address click OK 5 Repeat these steps for any additional IP addresses you want to filter 125 KH1508ai KH1516ai User Manual To add a MAC filter do the following 1 Click Add A script prompt dialog box 2 Specify the MAC address in the dialog box then click OK 3 Repeat these steps for any additional MAC addresses you want to filter IP Filter MAC Filter Conflict If there is a conflict between an IP filter and a MAC filter in other words if a computer s address is allowed by one filter but blocked by the other then the blocking filter takes precedence the computer s access is blocked Modifying Filters To modify a filter select 1t in the IP Filter or MAC Filter list boxes and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and replace it with the new one s Deleting Filters To delete a filter select it in the IP Filter or MAC Filter list box and click Delete 126 Chapter 9 Device Management Encryption Encryption Keyboard Mouse pes O 30 s aes Circe C Random Video C oes 3DES AES RC4 Random These flexible encryption alternati
32. We strongly recommend that you exit all Windows programs before running this program 4 Click Next Then follow the on screen instructions to complete the installation and have the Log Server program icon placed on your desktop 155 KH1508ai KH1516aAi User Manual Starting Up To start the Log Server either double click the program icon or key in the full path to the program on the command line The first time you run it a screen similar to the one below appears b ik ARES Configure Cuente Optens Mao Recording Adder Pon Cornecten Dan Decon Note 1 The MAC address of the Log Server computer must be specified in theANMS settings see Log Server page 117 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 173 if the program doesn t start The screen is divided into three components A Menu Bar at the top A panel that will contain a list of KH1508Ai KH1516Ai in the middle see The Log Server Main Screen page 161 A panel that will contain an Events List at the bottom Each of the components is explained in the sections that follow 156 Chapter 14 The Log Server The Menu Bar The Menu bar consists of four items Configure Events Options Help These are discussed in the sections that follow Note If the Menu Bar appears to be disabled click in the List window to enable it Configure The
33. With this function you must log in all over again to regain access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the login dialog box You must input your username and password before you can continue see page 25 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a Null Port message displays on the screen The OSD hotkey will bring up the OSD Main Screen Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard The KH1508Ai KH1516A1 provides the following Hotkey port control features Selecting the Active Port Auto Scan Mode Switching Skip Mode Switching Computer Keyboard Mouse Reset The following settings can also be controlled in Hotkey mode Setting the Beeper Setting the Quick Hotkey Setting the OSD Hotkey Setting the Port Operating System Restoring the OSD Default Values 38 Chapter 4 OSD Operation Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey mode To invoke Hotkey mode you may use two possible keystroke sequences shown below Only one of the two key sequences below can be operational see Setting the Hotkey key combination on page 45 Number Lock and Minus Keys 1
34. ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunicat
35. and Service port in the appropriate fields You can use the IPv4 address the IPV6 address or the domain name in the CC Server IP field 121 KH1508ai KH1516ai User Manual Security The Security page is divided into six main panels as described in the sections that follow Login Failures For increased security the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully Login Failures Login Fail Policy v Disable User Account IP Address Locked Allowed 5 Timeout 3 min To set the Login Failures policy check the Enable checkbox the default is for Login Failures to be enabled The meanings of the entries are explained in the table below Entry Explanation Disable User Account If this is enabled after the allowed number of failures have been exceeded the user attempting to log in is automatically locked out No logins from the username and password that have failed will be accepted The default is enabled IP Address Locked If this is enabled after the allowed number of failures have been exceeded the computer attempting to log in from that IP is automatically locked out No logins from that computer will be accepted The default is enabled Note If the IP is changed the computer will no longer be locked out Allowed Sets the number of consecutive failed login attempts that are permitted from
36. are newer than the one on the mainboard you will probably want to perform the upgrade In the Name column of the Main Panel check the port whose device you want to upgrade Here you can select whether to upgrade the firmware for just the mainboard top checkbox just the KVM adapter cables bottom checkbox or both Click Upgrade to start the upgrade procedure When the procedure completes the new adapter firmware version is displayed KVM Adapter Cable Firmware Upgrade To perform this upgrade do the following 2 Download the latest mainboard firmware package to your computer Log in to the KH15084i KH1516A1 and click the Maintenance tab and select the Adapter Firmware menu item Click Browse navigate to the directory that the new mainboard firmware package file is in and select the file Note The mainboard firmware package contain software for device mainboards as well as KVM adapter cables The Adapter Firmware menu will now display a list of the KVM adapter cable firmware versions that are stored in the chosen file Compare the adapter firmware version stored in the main firmware with the version listed in the Current F W Version column of the Main Panel If the version stored in the new firmware package are newer than the one on the adapter you will probably want to perform the adapter upgrade In the Name column of the Main Panel check the port whose device you want t
37. can be restored without specifying a password 2 If you do set a password make a note of it since you will need it to be able to restore the file 2 Click Backup 3 When the browser asks what you want to do with the file select Save to disk then save it in a convenient location 141 KH1508ai KH1516ai User Manual System Operation The System Operation page lets you restore certain configuration changes that were made to the KH1508Ai KH1516A1 back to their original factory default values Device Firmware Adapter Firmware Backup Restore System Operation System Operation Clear Port Names Reset to Default System Reset The functions performed on this page are as follows Clear Port Names Clicking this button removes names that have been assigned to the ports Reset to Default Clicking this button undoes all Customization page changes that have been made to the KH1508A1 KH1516A1 except for the Port Names as well as the Network Transfer Rate on the Network page and returns the parameters to the original factory default settings System Reset Clicking this button makes the KH1508A1 KH1516Ai reset itself and implement all the new settings when you log out Following the reset wait approximately 30 to 60 seconds before logging back in Note Even though the changed IP settings are ignored they still remain in the network settings fields Which means that the ne
38. check the firmware version to be sure it is the new one Note To recover from a failed upgrade situation see Device IP Card Firmware page 140 136 Chapter 11 Maintenance Mainboard and KVM Adapter Cable Firmware Upgrade The Adapter Firmware page is used to upgrade the firmware of the mainboard and KVM adapter cables Device Firmware Adapter Firmware Backup Restore System Operation Firmware File Filename Browse Name Adapter Type Current F W ver Upgrade F W ver Status D KHISIGAI KHISIGA 100 gy 01 08 KA7920 1 0 093 Mainboard Firmware Upgrade To perform this upgrade do the following 1 Download the latest mainboard firmware package to your computer 2 Log in to the KH1508Ai KH1516Ai and click the Maintenance tab and select the Adapter Firmware menu item 3 Click Browse navigate to the directory that the new mainboard firmware package file is in and select the file Note The mainboard firmware package contain software for device mainboards as well as KVM adapter cables 4 The Adapter Firmware menu will now display a list of the mainboard firmware versions that are stored in the chosen file 137 KH1508ai KH1516ai User Manual Compare the mainboard firmware version stored in the firmware package with the version listed in the Current F W Version column of the Main Panel If the version stored in the new firmware package
39. entered all on one line i e do not press Enter until all the parameters have been keyed in 2 If there are spaces in the input surround the entry in quotes e g ATEN International To avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C yourcountry ST yourstateorprovince L yourlocationor city O yourorganiztion O0U yourorganizationalunit CN yourcommonname emailAddress name yourcompany com openssl reg new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C CA ST BC L Richmond O ATEN International OU ATEN CN ATEN emailAddress eservice aten com tw Importing the Files After the openssl exe program completes two files CA key the private key and CA cer the self signed SSL certificate are created in the directory that you ran the program from These are the files that you upload in the Private Certificate panel of the Security page see page 128 184 Appendix Connection Tables The following table indicates the relationship between the number of KH1508ai KH1516A1 units and the number of computers that they control KH1508ai No Computers Computers
40. from the browser page see Chapter 12 Download To connect to the KH1508Ai KHI516Ai go to the location on your hard disk that you downloaded the Java AP Client program to and double click its icon JavaClient jar If this is the first time that you are running the utility a dialog box appears requesting that you input your serial number Serial Number Serial Number Cancel The serial number can be found on a sticker on the inside cover of the User Manual Key in the serial number 5 characters per box then click OK to bring up the Windows Client Connection screen shown below Note 1 Letters in the serial number must be entered in upper case 2 This dialog box only appears the first time you run the program In the future you go directly to the Java Client Connection screen To connect to the KH1508Ai KH1516Ai click the JavaClient jar program icon on your desktop to bring up the Windows Client Connection screen E gt avacient ls Server List Name IP Status KH1516Ai 10 0 1 196 Available Server IP v Port 9000 55 KH1508ai KH1516ai User Manual The Java Client AP Connection Screen A description of the Connection Screen is given in the following table Item Description Server List Each time the JavaClient jar file is run it searches the User s local LAN segment for KH1508ai KH1516Ai and lists whichever ones i
41. ports in Auto Scan Mode see Auto Scanning page 149 Key in a value from 1 255 seconds The default is 5 seconds a setting of O disables the Scan function Screen Blanker If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes A setting of 0 disables this function The default is 0 disabled Note Although this function can be set from either the local console or a remote login it only affects the local console monitor Logout Timeout If there is no user input for the amount of time set with this function the user is automatically logged out A login is necessary before the KH1508ai KH1516Ai can be accessed again Viewer You can choose which viewer is used when accessing a server Auto Detect will select the appropriate viewer based on the web browser used WinClient for Windows Internet Explorer Java Client for other web browsers ex Firefox Java Client will open the Java based viewer regardless of the web browser being used Welcome Message You can choose to hide or show the welcome message displayed in the submenu bar The default is disabled Save Click Save to save any changes made to the User Preferences settings This item is only available with the Browser version 98 Chapter 7 Port Access Sessions The Session page lets the administrator and users with User
42. recommended maximum distance is 40 meters Connect the KVM adapter cable to the computer Plug the connectors on the KVM adapter cable into the appropriate ports of the computer you are installing See KVM Adapter Cable Installation Diagrams page 16 for connection examples Plug the LAN or WAN cable into the KH1508Ai KH1516A1 s LAN port Plug the female end of the power cord into the KH1508Ai KH1516A1 s power socket plug the male end into an AC power source After the KH1508A1 KH1516A1 is cabled up you can turn on the power After it is powered up you can turn on the servers Chapter 2 Hardware Setup Single Stage Installation Diagram O 6 F N a O gt O O e COCO Lorp i i wE ooooooo o a m Oo0ooooonDoe 15 KH1508ai KH1516ai User Manual KVM Adapter Cable Installation Diagrams il eRe var se tt l aj aT EE a i D CHE fe e He KA7120 KA7520 a KA7920 KA9120 KA9520 de ry vas ss 1
43. synchronize immediately click Adjust Time Now 131 KH1508ai KH1516ai User Manual Set Quick View Ports The Quick View tab in the Device Management page lets the administrator select which ports to include as quick view ports To select deselect a port as a quick view port check the Enable Quick View box for that port When a port has been selected as quick view an icon appears next to the port number in the Sidebar and in the port list on the main screen When a port is deselected the icon disappears Click Save at the bottom of the page to save your selections 132 Chapter 10 Log Overview The KH1508Ai KH1516Ai logs all the events that take place on it To view the contents of the log click the Log tab The device s Log Information page similar to the one below appears Browser GUI ALTUSEN 7 7 7 AP GUI TETAS Winkie Dosa em ome On O qu View Pome On 133 KH1508ai KH1516ai User Manual Log Information The Log page displays events that take place on the KH1508Ai KH1516Ai and provides a breakdown of the time the user and a description of each one You can change the sort order of the display by clicking on the column headings The log file tracks a maximum of 512 events When the limit is reached the oldest events get discarded as new events come in 134 Chapter 11 Maintenance Overview The Maint
44. the LED display may not be accurate To be sure click on the LED icons to set them In Control Panel Configuration the BMP Snapshot format has been replaced by PNG 90 Chapter 7 Port Access Overview When you log in to the switch the Port Access page comes up with the KHI1508Ai KH1516A1 s KVM Connections page displayed Browser GUI Arsen 5 AP GUI RLLALALE TETE TT eat r 333333 fiiiii EE af seseg tigis O Que ve O Por On P3 O pa View Power n 91 KH1508ai KH1516ai User Manual The Connections page is organized into several main areas All the devices and ports that a user is permitted to access are listed in the Sidebar at the left of the page After selecting a device or port in the Sidebar clicking entries on the menu bar Browser GUI or tab bar AP GUD opens information and configuration pages related to the item selected in the Sidebar 92 Chapter 7 Port Access The Sidebar All KVM switches are listed in a tree structure in the Sidebar at the left of the screen T SM KHisi6ai Wy 01 40 8 0 02 03 04 o5 W 05 R 107 W 08 KA7520 09 10 Mus Wy 12 13 14 as 16 KH1516A 01 C Wy 03 M 04 lel The Sidebar Tree Structure Users are only allowed to see the devices and ports that they have access p
45. the events that resulted from the previous search Search excluding last results This is a secondary search performed on all the events in the database for the selected unit excluding the events that resulted from the previous search Server List KH1508ai KH1516Ai units are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no units are selected the search is performed on all of them Priority Sets the level for how detailed the search results display should be Leastis the most general Mostis the most specific Least results appear in black Less results appear in blue Most results appear in red Start Date Select the date that you want the search to start from The format follows the YYYY MM DD convention as follows 2009 11 04 Start Time Select the time that you want the search to start from The format follows the HH MM SS convention End Date Select the date that you want the search to end at End Time Select the time that you want the search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard is supported E g h ds would match hands and hoods Results Lists the events that contained matches for the search Search Click this button to start the search Print Click this button to print the search results Export Click
46. ATEN Cat 5 High Density KVM Over the NETTM KH1508Ai KH1516Ai User Manual LT TEL NATA www aten com KH1508ai KH1516ai User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be requir
47. Alt by the following steps 1 Enter the Hotkey mode with the Num Lock or Ctrl F12 combination 2 Press T After you press T the command line displays HOTKEY HAS BEEN CHANGED for one second then the message disappears and you automatically exit Hotkey mode 45 KH1508ai KH1516ai User Manual Setting the Port Operating System A port s operating system configuration can be matched to that of the computer attached to the port by performing the following steps 1 Enter the Hotkey mode with the Num Lock or Ctrl F12 combination 2 Press a Function key where Function refers to one of the function keys in the following table Key Description F1 Sets the Port OS to Windows F2 Sets the Port OS to Mac F3 Sets the Port OS to Sun After pressing a function key you automatically exit Hotkey mode Restore the Default Values This administrator only Hotkey restores the KH1508Ai KH1516A1 default values see RESTORE DEFAULT VALUES on page 33 by performing the following steps 1 Enter the Hotkey mode with the Num Lock or Ctrl F12 combination 2 Press R 3 Press Enter After you press Enter the command line displays RESET TO DEFAULT SETTING for three seconds then the message disappears and you automatically exit Hotkey mode 46 Chapter 4 OSD Operation Hotkey Summary Table Num Lock A Enter Inv
48. Console Login la E Username administrator Password 0 3 Atthe login screen key in your valid Username and Password then click Login Once you have logged in successfully the Remote View button becomes active A Laptop USB Console Login la E Username Password 4 Click Remote View to bring up the Laptop USB Console Main Page The Laptop USB Console Main Page is similar to the Web Browser WinClient and Java Client Main Pages For a description see page 62 50 Chapter 5 Logging In Browser Login The KH1508aA1 KH1516A1 can be accessed via an Internet browser running on any platform To access the switch do the following 1 Open the browser and specify the IP address of the switch you want to access in the browser s location bar Note 1 For security purposes a login string may have been set by the administrator see page 123 for details If so you must include a forward slash and the login string along with the IP address when you log in For example 192 168 0 100 kh1516ai 2 If you don t know the IP address and login string ask your Administrator The KH1508Ai KH1516Ai s default IP address is 192 168 0 60 2 When a Security Alert dialog box appears accept the certificate it can be trusted See Trusted Certificates page 181 for details If a second certificate appears accept it as well Once you accept the certificate s the login page appear
49. E NS ae ne ta nb ech a aS 68 Video Settings 2c ue lue ren a a ne 77 The Message Board 80 LM NA a inl yo si ea den A 82 The On Screen Keyboard 83 Mouse Pointer Type 85 Mouse DynaSync Mode 86 Control Panel Configuration 88 The Java Control Panel 90 Chapter 7 Port Access OVEFVIEW EE LR tral Attic r BE Gun Nan es EE 91 Browser GUI 91 AP GUI ies vce RER RS ee na i al Baar a ol eed ore 91 The Sidebar tarse ta a nn fay EOS te Bee e bt ith or erat de 93 The Sidebar Tree Structure 93 View Filter gs er dont rene ere We a ae A Sa eae 94 Connections sertie le is Soden casein 95 Device Level sis satin ia at a Tan 95 Port Li V l cic actos atomes sans a it anne 96 User Preferences muii hante uote 97 SESSIONS cut a pc lets recicla eden rai e 99 Access Rights gt si eta eae deed 100 Browser GUI Interface 100 AP GUI Int rface iii eek ad tn tee a te es 101 Saving Changes RA yids mi ar kre Rate ede 101 viii KH1508ai KH1516ai User Manual Chapter 8 User Management OVE VIEW eine antenne nan ee Ai ia 103 BroWSer QUI ii A er Be Panne dal 103 AP GUL vai a a Br ee es Ee M ru 103 Us Sie A GR end eme ease
50. For Mac OS versions 10 4 11 and higher there is a second DynaSync setting to choose from If the default Mouse DynaSync result is not satisfactory try the Mac 2 setting To select Mac 2 right click in the text area of the Control Panel and select Mouse Sync Mode Automatic for Mac 2 Macro Video Settings Video Auto Sync El Screen Mode gt re Snapshot i Message Board GA CHI Alt Del Set To Grayscale Zoom gt a On screen Keyboard 3 Mouse Pointer gt Automate 3b Speake A xk Manual 3 Macro List Automatic For MAC 2 Gj Customize Control Panel A Redhat AS3 0 Exit Linux doesn t support DynaSync Mode but there is a setting on the Mouse Sync Mode menu for Redhat AS3 0 systems If you are using a USB Adapter Cable see the Note on the previous page with an AS3 0 system and the default mouse synchronization is not satisfactory you can try the Redhat AS3 0 setting In either case you must perform the manual mouse synchronization procedures described in the next section Manual Mouse Synchronization If the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 77 2 Perform an Auto Sync with the Video Adjustment function see Video Settings page 77 for details 3 Invoke the Adjust Mouse function with t
51. H1516A1 s Laptop port logging in and opening the AP the Laptop USB Console main page appears 2 2 ALTUSEN Connections User Preferences Sesuons Access Rights Port Number Port Name Device Name sara Operation CLA E 33333323 13133353 Quick View Power On E nooo Quick View Power On The look of the Laptop USB Console main page is the same as the AP GUI See The AP GUI Main Page page 63 for further details and reference the AP GUI sections throughout the rest of the manual regarding operations 62 Chapter 6 The User Interface The AP GUI Main Page With WinClient AP and Java Client AP access once users log in see Logging In page 49 the GUI Main Page comes up 172 17 17 31 WinClient 7 a Ftp KV Bene by ATEN beh KHIS16Ai Connections User Preferences Sessions Access Rights 2 01 01 Lg 01 02 Port Number Port Name Device Name Status Operation Lg 01 05 01 01 KH1516Ai Online Connect Le he 01 02 KHIS164i Offline Connect 01 06 01 03 KHIS16ai Offline Connect a 01 04 KHIS16Ai Offline Connect 01 07 wh 01 08 01 05 KH1516Ai Offline Connect ba 01 09 01 06 KH1516Ai Offline Connect ia a 01 07 KHISI6AI Offline Connect 01 08 KHIS16Ai Offline Connect Lg 01 12 ve 01 09 KH15164i Offline Connect Lg 01 13 Gh 01 14 01 10 KH1516Ai Offline Connect ba 01 15 01 11 KHIS16ai Offline Connect gh 01 16KA7170 01 12 KHIS16Ai Onli
52. Hold down the Num Lock key 2 Press and release the Minus key 3 Release the Num Lock key Num Lock Control and F12 Keys 1 Hold down the ctr1 key 2 Press and release the F12 key 3 Release the Ctr1 key Ctrl F12 Hotkey Mode Environment When Hotkey mode is active A command line appears on the monitor screen The command line prompt is the word Hotkey in white text on a blue background and displays the subsequent Hotkey information that you key in Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes described in the sections that follow can be input Exiting Hotkey Mode Pressing Esc exits Hotkey mode 1 Make sure that the Hotkey Command Mode function is enabled and that you key in the appropriate Hotkey See page 31 for details 39 KH1508ai KH1516ai User Manual Selecting the Active Port Each computer port is assigned a port ID see Port ID Numbering page 24 You can directly access any computer with a Hotkey combination that specifies the port ID that the computer is connected to The steps are 1 Enter the Hotkey mode with the Num Lock or Ctrl F12 combination 2 Key in the port ID The port ID numbers display on the command line as you key them in If you make a mistake use Backspace to erase it 3 Press Enter After you press Enter the KVM focus switches to the designated computer and you
53. Hotkey Import Export Search Macro By Name C By Key PO Search FREER ELE You can change the default choice by clicking on the current choice NoWait in the screenshot above and selecting the alternate choice Note 1 Information about the Search function is given on page 74 2 User Macros are stored on the Local Client computer of each user Therefore there is no limitation on the of number of macros the size of the macro names or makeup of the hotkey combinations that invoke them 73 KH1508ai KH1516Ai User Manual E Search Search at the bottom of the dialog box lets you filter the list of macros that appear in the large upper panel for you to play or edit Click a radio button to choose whether you want to search by name or by key key in a string for the search then click Search All instances that match your search string appear in the upper panel System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a macro that sends the Winkey L combination which would cause the remote server s log in page to come up the next time the device was accessed To create the macro do the following 1 Select System Macros then click Add C Hotkeys User Macros Search By Name By Key te 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the m
54. Macros dialog box with your macro key presses displayed in the Macro column CC x Hotkeys User Macros System Macros 6 If you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar to the one for Show You can change the content of your keystrokes change their order etc 7 Repeat the procedure for any other macros you wish to create 72 Chapter 6 The User Interface After creating your macros you can run them in any of three ways 1 By using the hotkey if one was assigned 2 By opening the Macro List on the Control Panel and clicking the one you want see page 67 3 By opening this Macros dialog box and A clicking Play rer pl Play Without Wait Record Play With Time Control If you run the macro from this dialog box you have the option of specifying how the macro runs If you choose Play Without Wait the macro runs the keypresses one after another with no time delay between them If you choose Play With Time Control the macro waits for the amount of time between key presses that you took when you created it Click on the arrow next to Play to make your choice If you click Play without opening the list the macro runs with the default choice NoWait or TimeCtrl which is shown in the Playback column CCE x Hotkeys User Macros System Macros x L CtriL ShIFER Alt Record Pp amp Delete Edit Set
55. Management permissions see at a glance which users are currently logged into the KH1508aAi KH1516Ai and provides information about each of their sessions CO II IEC OS Ge cr administrator 10 0 13 226 10 01 16 Brovser Admin Note 1 The Session page isn t available for ordinary users 2 Users with User Management permissions can only see the sessions of ordinary users 3 The sort order of the information displayed can be changed by clicking the column headings The meanings of the headings at the top of the page are fairly straightforward The P heading refers to the IP address that the user has logged in from the Login Time and Client tell you when and how the user logged in and the Category heading lists the type of user who has logged in Admin Administrator Normal user User This page also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session at the bottom of the main panel 99 KH1508ai KH1516aAi User Manual Access Rights Administrators use the Access Rights page to set user access and configuration rights for ports Note The Access page only appears for those users with User Management permissions It isn t available for other users Browser GUI Interface If a port is chosen in the Sidebar the Main panel looks similar to the one shown below O ee ee E Lg 01 02 administrator jonaschen 11111111 The mai
56. Manual Select the KH1508Ai KH1516Ai in the Device List Note 1 If the list is empty or your device doesn t appear click Enumerate to refresh the Device List 2 If there is more than one device in the list use the MAC address to pick the one you want The KVM Over the NET switch s MAC address is located on its bottom panel Select either Obtain an IP address automatically DHCP or Specify an IP address If you chose the latter fill the IP Address Subnet Mask and Gateway fields with the information appropriate to your network Click Set IP After the IP address shows up in the Device List click Exit See ZP Installer page 114 for more information Browser 1 Set your client computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 192 168 0 60 is the default address of the KH1508Ai KH1516Ai Specify the switch s default IP address 192 168 0 60 in your browser and you will be able to connect Assign a fixed IP address for the KH1508Ai KH1516A1 that is suitable for the network segment that it resides on After you log out reset your client computer s IP address to its original value 178 Appendix Specifications Function KH1508ai KH1516ai Computer Connections Direct 8 16 Max 128 via daisy chain 256 via daisy chain Port Selection OSD
57. Num Lock or Ctrl F12 combination 2 Press A Enter While you are in Auto Scan mode you can pause the scanning to keep the focus on a particular computer by pressing P When Auto Scanning is paused the Command Line displays Auto Scan Paused Continues on next page 41 KH1508ai KH1516ai User Manual Continued from previous page When you want to keep the focus on a particular computer Pausing is more convenient than exiting Auto Scan mode When you resume scanning it starts at the computer where you paused If you exited and then restarted Auto Scanning it starts at the beginning from the first computer on the installation To resume Auto Scanning press any key Scanning continues from the computer you paused at While the Auto Scan mode is operating ordinary keyboard and mouse functions are suspended only Auto Scan mode compliant keystrokes can be input You must exit Auto Scan mode to regain normal control of the console Exiting Auto Scan 1 To exit Auto Scan mode press Esc or Spacebar Auto Scanning stops when you exit Auto Scan mode 42 Chapter 4 OSD Operation Skip Mode Switching This feature allows you to switch between computers in order to monitor them manually You can focus on a particular port for as long as you like as opposed to auto scanning which automatically switches the port focus after a fixed interval Entering Skip Mode To ent
58. On 94 Chapter 7 Port Access Connections For the KH1508Ai KH1516Ai the Connections page displays port status information at the device level and port connection configuration options at the port level Device Level When a KH1508Ai KH1516Ai is selected in the Sidebar the Connections page displays a list of ports for the device that the user is authorized to access or view E ed 01 16 1 PMSSPS KH1516Ai Offline Connect 2 KH1516Ai Offline Connect 3 KH1516Ai Offline Connect 4 KH1516Ai Offline Connect 5 KH1516Ai Offline Connect 6 KH1516Ai Offline Connect 7 KH1516Ai Offline Connect 8 KA7520 KH1516Ai Online Connect 9 KH1516Ai Offline Connect 10 KH1516Ai Offline Connect 11 KH1516Ai Offline Connect 12 KH1516Ai Offline Connect 13 KH1516Ai Offline Connect 14 KH1516Ai Offline Connect 15 KH1516Ai Offline Connect 16 KH1516Ai Offline Connect The following attributes are listed for each device Port Number the port s number on the switch Port Name if a name has been assigned to a port it displays here Device Name if a name has been assigned to the switch it displays here Status the current status of the port online or offline Operation You can access any port from the main panel by clicking Connect Note The sort order of the information displayed can be changed by c
59. Port server You can use the IPv4 address the IPv6 address or the domain name in the LDAP Server field For LDAP the default port number is 389 for LDAPS the default port number is 636 Timeout Set the time in seconds that the KH1508ai KH1516ai waits for an LDAP or LDAPS server reply before it times out Admin DN Consult the LDAP LDAPS administrator to ascertain the appropriate entry for this field For example the entry might look like this ou kh1516ai dc aten dc com Admin Name Key in the LDAP administrator s username Search DN Set the distinguished name of the search base This is the domain name where the search starts for user names Admin Group Key in the Group Name for KH1508ai KH1516ai administrator users If Enable Authorization is not checked this field is used to authorize users that are logging in If a user is in this group the user receives full access rights If a user is not in this group the user only receives limited access rights Consult the LDAP LDAPS administrator to ascertain the appropriate value Continues on next page 120 Chapter 9 Device Management Continued from previous page On the LDAP LDAPS server Users can be authenticated with the following method With MS Active Directory schema CC Management Settings To allow authorization for the KH1508Ai KH1516A1 through a CC Control Center server check Enable and fill in the CC Server s IP address
60. Private Certificate section allows you to use your own private encryption key and signed certificate rather than the default ATEN certificate Private Certificate Private Key Certificate Restore Default There are two methods for establishing your private certificate generating a self signed certificate and importing a third party certificate authority CA signed certificate Generating a Self Signed Certificate If you wish to create your own self signed certificate a free utility openssl exe is available for download over the web See Self Signed Private Certificates page 184 for details about using OpenSSL to generate your own private key and SSL certificate Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL certificate After the CA sends you the certificate and private encryption key save them to a convenient location on your computer Importing the Private Certificate To import the private certificate do the following 1 Click Browse to the right of Private Key browse to where your private encryption key file is located and select it 2 Click Browse to the right of Certificate browse to where your certificate file is located and select it 3 Click Upload to complete the procedure No
61. Screen 161 OVEIVICW ic me pase nee RENE eae a A an ea nes 161 The List Panel ii eae ee Se See ae 162 The Event Paneli 5852 ce Swe re d nude seing sh pole 162 Appendix Safety Instructions 163 General rarement einen Garenne dar Mar el vce 163 Rack Mounting 2 46 ath i ea a tee 165 Consignes de s curit 166 ETIA EEE etnies drames ne tener ac einlnucabace tre 166 Montage sur b ti oia nage ea eda peed oe ds 169 Technical S pport s r as A aback cs 170 International 2 0 0 0 00 45 00 tea ee eee eee ee m 170 North America reni sirai saai eds dee eee aa ee de 170 Troubleshooting 5 28 besa bore a Ad Pa ake ee Pee E 171 Administration uo Stages Aiea pei Ae E bate a hee 171 General Operation 171 The Windows Client 172 KH1508ai KH1516ai User Manual The Java Client ocre ad e id 172 The Log SV e ai ed Aa 173 Panel Array Mode 173 SUN Systems Huici aaah tie li ant 174 Additional Mouse Synchronization Procedures 175 IP Address Determination 177 The Local Console oi a A 177 IP Install r rests ra as ten Me cales a vit ae 177 BrOWS Old ii dia o 178 Specifications e ahs Says dl A A E wg dosed a Qt 179 Trusted Certificates
62. Security Security IP Filter Enable Include Exclude MAC Filter Enable Include Exclude IP and MAC Filtering IP and MAC Filters control access to the KH1508A1 KH1516A1 based on the IP and or MAC addresses of the client computers attempting to connect maximum of 100 IP filters and 100 MAC filters are allowed If any filters have been configured they appear in the IP Filter and or MAC Filter list boxes To enable IP and or MAC filtering Click to put a check mark in the ZP Filter Enable and or MAC Filter Enable checkbox Ifthe include button is checked all the addresses within the filter range are allowed access all other addresses are denied access If the exclude button is checked all the addresses within the filter range are denied access all other addresses are allowed access 124 Chapter 9 Device Management Adding Filters To add an IP filter do the following 1 Click Add A script prompt dialog box appears 2 Specify whether you are filtering an IPv4 or IPv6 address 3 Key the address you want to filter in the From field To filter a single IP address click to put a check in the Single IP checkbox To filter a continuous range of addresses key in the end number of the range in the To field Note This description is for the AP GUI The Browser GUI differs as follows 1 It doesn t offer an IPv4 or IPv6 choice It only has From and
63. a from the administrator s computer to the KH1508ai KH1516Ai see page 34 plugs into this RJ 11 connector 7 Power LED Lights to indicate that the KH1508ai KH1516ai is powered up and ready to operate 8 Station ID LED The KH1508ai KH1516ai s Station ID is displayed here If this is a Single Station installation see page 14 or the First Station on a Daisy Chained installation see page 18 the KH1508ai KH1516Ai has a Station ID of 01 On a Daisy Chained installation the KH1508ai KH1516Ai auto senses its position and displays the Station ID that corresponas to its place in the chain see Port ID Numbering page 24 for details Chapter 1 Introduction Rear View KH1508ai 1 N o A a OE o KH1516ai 1 2 3 4 5 pa E a 3 0 O Ep COQ CCC o I KH1508ai KH1516ai User Manual No Component Description 1 Power Socket The AC power cord plugs in here 2 Power Switch This rocker switch powers the unit on and off 3 LAN Port The cable that connects the KH1508ai KH1516Ai to the Internet plugs in here The LEDs indicate data transmission speed ORANGE for 10 Mbps GREEN for 100 Mbps 4 PON Port This connector is provided for a Power over the Net PON unit to plu
64. a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures The default is 3 minutes Note If Login Failures is not enabled users can attempt to log in an unlimited number of times with no restrictions For security purposes we recommend that you enable this function and enable the lockout policies 122 Chapter 9 Device Management Login String The Login String entry field lets the super administrator specify a login string in addition to the IP address that users must add to the IP address when they access the KH1508A1 KH1516Ai with a browser For example if 92 168 0 126 were the IP address and abcdefg were the login string then the user would have to key in 192 168 0 126 abcdefg Note 1 Users must place a forward slash between the IP address and the string 2 If no login string is specified here anyone will be able to access the KH1508Ai KH1516A1 login page using the IP address alone This makes your installation less secure The following characters are allowed in the string 0 9 azA Z 10 8 _ 1 The following characters are not allowed D 19 lt 3 gt Space Compound characters etc For security purposes we recommend that you change this string occasionally 123 KH1 508ai KH1516ai User Manual
65. acro KT ij x C Hotkeys User Macros System Macros Search ByName C ByKey 74 Chapter 6 The User Interface 3 Click Record The dialog box disappears and a small panel appears at the top left of the screen Pause Done Cancel show 4 Press the keys for the macro To pause macro recording click Pause To resume click Pause again Clicking Show brings up a dialog box that lists each keystroke that you make together with the amount of time each one takes see page 75 Note 1 Case is not considered typing A or a has the same effect 5 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 2 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded 6 If you haven t brought up the Show dialog click Done when you have finished recording your macro You return to the Macros dialog box with your system macro key presses displayed in the Macro column x C Hotkeys C User Macros System Macros Search By Name By Key II Search Exit 75 KH1508ai KH1516ai User Manual 7 Tf you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar to the one for Show You
66. alled from the list box at a future time Click Reset to abandon any changes and return the gamma line to its original diagonal position Click OK to save your changes and close the dialog box Click Cancel to abandon your changes and close the dialog box Note For best results change the gamma while viewing a remote server 79 KH1508ai KH1516ai User Manual The Message Board PEL The KH1508ai KH1516Ai supports multiple user logins which may cause access conflicts To alleviate the problem a message board has been provided which allows users to communicate with each other A Message Board x e mseg E All Users administrator Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Button Action Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other Users can see the video but cannot input keyboard or mou
67. aneously pressing pushbuttons 1 and 2 for 3 seconds performs a Keyboard and Mouse Reset Simultaneously pressing pushbuttons 15 and 16 starts Auto Scan Mode 2 Port LEDs The Port LEDs are built into the Port Selection Pushbuttons The left ones are the On Line LEDs the right ones are the Selected Port LEDs An ONLINE LED lights GREEN to indicate that the computer attached to its corresponding port is up and running A flashing LED indicates that the Port is being used for cascading to another switch A SELECTED LED lights ORANGE to indicate that the computer attached to its corresponding port is the one that has the KVM focus The LED is steady under normal conditions but flashes when its port is accessed under Auto Scan Mode 3 Reset Switch Pressing this switch in performs a system reset Note The switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 4 Laptop USB This mini USB port allows a laptop to be connected for local Console Port access and control See Laptop USB Console Login page 50 for further details 5 Firmware During normal operation and while performing a firmware upgrade Upgrade this switch should be in the NORMAL position If a firmware Recovery upgrade operation does not complete successfully this switch is Switch used to perform a firmware upgrade recovery 6 Firmware The Firmware Upgrade Cable that transfers the firmware upgrade Upgrade Port dat
68. ank 102 Chapter 8 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed Browser GUI ALTUSEN agement EA CD CS C0 AP GUI TETAS Woten z ALTUSEN as CR En Users appear in the panel at the left of the page The large panel at the right provides more detailed information at a glance for each The buttons below the main panel are used to manage users as shown in the sections that follow 103 KH1508ai KH1516Ai User Manual Users The KH1508Ai KH1516Ai supports two types of user as shown in the table below User Type Role Administrator Access and manage ports and devices Manage Users and Groups Configure the overall installation Configure personal working environment User Access authorized ports and devices Manage authorized ports and devices configure personal working environment Note Users who have been given permission to do so may also manage other users Adding Users To add user and assign user permissions do the following 1 Select Users on the menu bar Browser GUI Select Users in the Sidebar AP GUI 2 To add a user click Add at the bottom of the main panel The User notebook opens with the User tab selected User Information Confirm Password Description Role Administrator Ouser Permissions Y Device Manageme
69. ant de sortir une unit du b ti Agissez avec pr caution lorsque vous appuyez sur les loquets de lib ration du rail d unit et lorsque vous faites coulisser une unit dans et hors d un b ti vous pourriez vous pincer les doigts dans les rails Une fois qu une unit a t ins r e dans le b ti tendez avec pr caution le rail dans une position de verrouillage puis faites glisser l unit dans le b ti Ne surchargez pas le circuit de l alimentation CA qui alimente le b ti La charge totale du b ti ne doit pas d passer 80 de la capacit du circuit Assurez vous que tous les quipements utilis s sur le b ti y compris les multiprises et autres connecteurs lectriques sont correctement mis la terre Assurez vous que les unit s pr sentes dans le b ti b n ficie d une circulation d air suffisante Assurez vous que la temp rature ambiante de fonctionnement de l environnement du b ti ne d passe pas la temp rature ambiante maximale sp cifi e pour l quipement par le fabricant Ne marchez sur aucun appareil lors de la maintenance d autres appareils d un b ti 169 KH1508ai KH1516ai User Manual Technical Support International For online technical support including troubleshooting documentation and software updates http eservice aten com For telephone support see Telephone Support page iv North America Email Support support aten usa com
70. automatically exit Hotkey mode Note In Hotkey mode the KVM focus will not switch to a port if an invalid switch or port number is entered The Hotkey command line will continue to display on the screen until you enter a valid switch and port number combination or exit Hotkey mode 40 Chapter 4 OSD Operation Auto Scan Mode Switching Auto Scan automatically switches among all the active computer ports that are accessible to the currently logged on user at regular intervals This allows their activity to be monitored automatically See SCAN SKIP MODE of the OSD F3 SET function page 31 Setting the Scan Interval The amount of time Auto Scan keeps the focus on each port is set with the SCAN DURATION setting of the OSD F3 SET function see page 30 You can change the scan interval before you activate Hotkey Auto Scanning by entering the following Hotkey combination 1 Enter the Hotkey mode Num Lock or Ctrl F12 combination 2 Key in A n Where A is the letter A and n is a number from 1 255 that represents the length of the focus time in seconds The letter A and the numbers display on the command line as you key them in Use Backspace to erase any wrong entry 3 Press Enter After you press Enter you exit Hotkey mode and are ready to start Auto Scanning Entering Auto Scan To enter the Auto Scanning mode key in the following Hotkey combination 1 Enter the Hotkey mode
71. bed on page 59 56 Chapter 5 Logging In Connecting Java Client AP To connect to a KVM Over the NET switch do the following 1 From the Server List box double click the device that you wish to connect to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Login The Login dialog box appears x Username Password o coma 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Remote View button becomes active Server List _ Name IP Status Deneme 10 0 1 196 Available Serveris Server ready IP 172 17 17 23 x Port 9000 _ o 5 Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 59 57 KH1508ai KH1516ai User Manual This Page Intentionally Left Blank 58 Chapter 6 The User Interface Overview Once you have successfully logged in the KH1508Ai KH1516Ai user interface Main Page appears The look of the page varies slightly depending on which method you used to log in Each of the interfaces is described in the sections that follow The Web Browser Main Page To ensure multi platform operability access to the KH1508A1 KH1516Ai can be accomplished with most standard web browsers Once users log in and are authenticated see page 49 the Web Browser Main Page comes up with th
72. ber does not affect products warranty If your product requires after sales services you may provide the MFG Number to ATEN s sales or technical support staff to identify the product and model number Keyboard Hotkeys Hotkeys allow you to conveniently provide KVM focus to a particular computer from the local console keyboard instead of having to manually select them by pressing Port Selection switches See Hotkey Port Control page 38 for details 21 KH1508ai KH1516ai User Manual Hot Plugging The KH1508A1 KH1516A1 supports hot plugging components can be removed and added back into the installation by unplugging and replugging their cables from their ports without the need to shut the unit down In order for hot plugging to work properly however the procedures described below must be followed Hot Plugging Stations You can switch station positions by simply unplugging from the old parent and plugging into a new one After you do in order for the OSD menus to correspond to the change you must reset the OSD See RESET STATION IDS page 34 for details Hot Plugging KVM Ports After switching KVM ports in order for the OSD menus to correspond to the change you must manually reconfigure the OSD information for the new Port information See F3 SET page 30 and the Port Setting selections under the F4 ADM function page 33 for details Note If the computer s Operating System doesn t suppor
73. blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 163 KH1508ai KH1516ai User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord
74. branch s sur la prise murale ne d passe pas 15 amp res Pour contribuer prot ger votre syst me contre les augmentations et diminutions soudaines et transitoires de puissance lectrique utilisez un parasurtenseur un filtre de ligne ou un syst me d alimentation sans coupure UPS Placez les c bles du syst me et les c bles d alimentation avec pr caution veillez ce que rien ne repose sur aucun des c bles Lors du branchement ou du d branchement des blocs d alimentation permettant la connexion chaud veuillez respecter les lignes directrices suivantes Installez le bloc d alimentation avant de brancher le c ble d alimentation celui ci D branchez le c ble d alimentation avant de retirer le bloc d alimentation Si le syst me pr sente plusieurs sources d alimentation d connectez le syst me de l alimentation en d branchant tous les c bles d alimentation des blocs d alimentation N ins rez jamais d objets de quelque sorte que ce soit dans ou travers les fentes du boitier Ils pourraient entrer en contact avec des points de tension dangereuse ou court circuiter des pi ces entra nant ainsi un risque d incendie ou de choc lectrique N essayez pas de r parer l unit vous m me Confiez toute op ration de r paration du personnel qualifi Si les conditions suivantes se produisent d branchez l unit de la prise murale et amenez la un technicien qualifi pour
75. can change the content of your keystrokes change their order etc 8 Repeat the procedure for any other macros you wish to create Once the system macros have been created they are available for use on a port by port basis They get selected on a port s Port Configuration Port Properties page see Port Level page 96 for details Note 1 Information about the Search function is given on page 74 2 You can choose only one system macro per port 3 Systems macros are stored on the switch therefore macro names may not exceed 64 Bytes hotkey combinations may not exceed 256 Bytes Each key usually takes 3 5 Bytes 76 Chapter 6 The User Interface Video Settings gt Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box The options in this dialog box allow you to adjust the placement and picture quality of the remote screen on your monitor zix r Screen Position RGB Red Gain E Green Gain Blue Gaine Auto Sync I Set To Grayscale Gamma Default h Advanced gt gt Network Type 100M Ethernet d Min Max Video Quality _ I Enable Refresh Refresh every 10 seconds Transparency Color depth control I Enabled es Low Detect Tolerance Low High x The meanings of the video adjustment options are given in the table below Options Usage Sc
76. cifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE KH1508ai KH1516ai User Manual Package Contents The KH1508Ai KH1516A1 package consists of 1 KH1508ai or KH1516Ai Cat 5 High Density KVM Over the NET Switch 1 Firmware Upgrade Cable 1 Laptop USB Cable 1 Power Cord 1 Mounting Kit 1 Foot Pad Set 4 pcs 1 User Instructions Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any dama
77. computers that have the Keyboard Power On function KH1508ai KH1516ai User Manual Stacking and Rack Mounting The KH1508Ai KH1516Ai can be stacked on the desktop or rack mounted at the front or rear of the rack The following sections take you through the procedures for each method Stacking The KH1508Ai KH1516Ai can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables To place the KH1508Ai KH1516Ai or to stack units if you are daisy chaining them remove the backing material from the bottom of the rubber feet that came with this package and stick them onto the switch s bottom panel at the corners as shown in the diagram below Note To ensure adequate ventilation allow at least 5 1 cm on each side and 12 7cm at the back for power cord and cable clearance Chapter 2 Hardware Setup Rack Mounting The KH1508A1 KH1516A1 can be mounted in a 19 1U racks The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack To rack mount the unit 1 Remove the screws at the front or the rear as shown in the diagram below 2 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram below 3 Slide the unit into the front or rear of the rack and secure it to the rack 13 KH1508ai KH1516ai User Manual
78. connect to end the connection Message List Located just to the right of the Server panel the Message List panel lists status messages regarding the connection to the KH1508ai KH1516Ai Switch to Remote View Once you have been authenticated see Connecting Windows Client AP page 54 for details this button becomes active Click it to switch to the GUI Main Page The GUI Main Page is described on page 59 53 KH1508ai KH1516aAi User Manual Connecting Windows Client AP To connect to a KVM Over the NET switch do the following 1 From the Server List box double click the device that you wish to connect to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Connect The Login dialog box appears Login Username administrator Password 0 Remember password 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Remote View button becomes active A KH1516Ai WinCtient la Server List Name IP Server Remote View IP Port c 2 5 Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 59 54 Chapter 5 Logging In Java Client AP Login The Java AP Client provides direct remote access to non Windows systems users although you initially download the Java AP Client program
79. d Detect Tolerance slider bars to adjust the settings to suit your conditions Video Quality Drag the slider bar to adjust the overall Video Quality The larger the value the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time Enable Refresh The KH1508ai KH1516Ai can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Select Enable Refresh and enter a number from 1 through 99 The KH1508ai KH1516Ai will redraw the screen at the interval you specify This feature is disabled by default Click to put a check mark in the box next to Enable Refresh to enable this feature Note 1 The switch starts counting the time interval when mouse movement stops 2 Enabling this feature increases the volume of video data transmitted over the network The lower the number specified the more often the video data is transmitted Setting too low a value may adversely affect overall Operating responsiveness Transparency Adjusts the transparency of the toolbar that comes up when the GUI hotkey Scroll Lock Scroll Lock for example is invoked Slide the bar until the display in the example window is to your liking Color Depth This setting determines the richness of the video display by adjusting Control the amount of color information Detect This setting also relates to video quality It
80. d not responding due to improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it back in again Sudden loss of network connection due to local reset of KH1508ai KH1516Ai Close your KH1508ai KH1516ai connection Wait approximately 30 seconds and log in again Mouse Pointer Confusion If you find the display of two mouse pointers local and remote to be confusing or annoying you can use the Toggle Mouse Display function to shrink the non functioning pointer See page 85 for details Some characters that are keyed in don t display on the remote system This is usually due to the local OS keyboard language and the remote OS keyboard language being different Make sure that the keyboard language for both systems are the same Video is a little blurred or a little overly sharp Change the Cat5e 6 cable length setting See page 34 171 KH1508ai KH1516ai User Manual The Windows Client Problem Resolution won t connect to the KH1508ai KH1516Ai DirectX 8 0 or higher must be installed on your computer Remote mouse pointer is out of sync 1 Use the AutoSync feature see Video Settings page 89 to sync the local and remote monitors 2 If that doesn t resolve the problem use the Adjust Mouse feature see Mouse Synchroniza tion page 110 to bring them back in sync 3 Ifthe two methods described above fail to r
81. described in the sections that follow 113 KH1508ai KH1516ai User Manual IP Installer The IP Installer is an external Windows based utility for assigning IP addresses to the KH1508Ai KH1516A1 Click one of the radio buttons to select Enable View Only or Disable for the IP Installer utility See ZP Installer page 177 for IP Installer details Note 1 If you select View Only you will be able to see the KH1508Ai KH1516Ai in the IP Installer s Device List but you will not be able to change the IP address 2 For security we strongly recommend that you set this to View Only or Disable after each use Service Ports As a security measure if a firewall is being used the Administrator can specify the port numbers that the firewall will allow If a port other than the default is used users must specify the port number as part of the IP address when they log in If an invalid port number or no port number is specified the KHI1508Ai KH1516Ai will not be found An explanation of the fields is given in the table below Field Explanation Program This is the port number for connecting with the WinClient ActiveX Viewer WinClient AP Java Applet Viewer Java Client AP or via Virtual Media The default is 9000 HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 Note 1 Valid entries for all of the Servic
82. dministrative tasks without the need for Java to be pre installed User can launch multiple Virtual Remote Desktops to control multiple connected servers from the same login session Full screen or sizable and scalable Virtual Remote Desktop Panel Array Mode Device ID and attributes are stored in the adapter cables allowing you to hot swap port connections without having to reconfigure attributes Local keyboard broadcast keyboard input can be duplicated on all the attached servers Advanced Security Remote authentication support RADIUS LDAP LDAPS and MS Active Directory Advanced security features include password protection and advanced encryption technologies 1024 bit RSA 56 bit DES 256 bit AES and 128 bit SSL Flexible encryption design allows users to choose any combination of 56 bit DES 168 bit 3DES 256 bit AES 128 bit RC4 or Random for independent KB Mouse video and virtual media data encryption Support for IP MAC Filter Configurable user and group permissions for server access and control Virtual Remote Desktop Video quality and video tolerance can be adjusted to optimize data transfer speed monochrome color depth setting threshold and noise settings for compression of the data bandwidth in low bandwidth situations Full screen or scalable video display Message Board for communication among remote users Mouse DynaSync automatically synchronizes the local and remote mouse mo
83. ds that the KH1508Ai KHI516Ai waits for a RADIUS server reply before it times out 4 In the Retries field set the number of allowed RADIUS retries 5 In the Shared Secret field key in the character string that you want to use for authentication between the KH1508Ai KH1516Ai and the RADIUS Server A minimum of 6 characters is required Continues on next page 118 Chapter 9 Device Management Continued from previous page 6 On the RADIUS server Users can be authenticated with any of the following methods Set the entry for the user as su xxxx Where xxxx represents the Username given to the user when the account was created on the KH1508Ai KH1516Ai Use the same Username on both the RADIUS server and the KH1508A1 KH1516A1 LDAP LDAPS Authentication and Authorization Settings LDAP AD Settings Enable LDAP LDAPS Enable Authorization Server IP Server Port Timeout seconds Admin DN Password Search DN Admin Group 119 KH1508ai KH1516ai User Manual To allow authentication and authorization for the KH1508Ai KH1516A1 via LDAP LDAPS refer to the information in the table below Item Action Enable Put a check in the Enable checkbox to allow LDAP LDAPS authentication and authorization Type Click a radio button to specify whether to use LDAP or LDAPS LDAP Server IP Fill in the IP address and port number for the LDAP or LDAPS and
84. e Port Access page displayed EI 11114 IA Note The screen depicts an Administrator s page Depending on a user s type and permissions not all of these elements appear 59 KH1508ai KH1516ai User Manual Page Components The web page screen components are described in the table below No Item Description 7 Tab Bar The tab bar contains the KH1508ai KH1516Ai main operation categories The items that appear in the tab bar are determined by the user s type and the authorization options that were selected when the user s account was created Menu Bar The menu bar contains operational sub categories that pertain to the item selected in the tab bar The items that appear in the menu bar are determined by the user s type and the authorization options that were selected when the user s account was created Sidebar The Sidebar provides a tree view listing of ports that relate to the various tab bar and menu bar selections Clicking a node in the Sidebar brings up a page with the details that are relevant to it Filter The filter section at the bottom of the Sidebar lets you expand or narrow the scope of the ports that appear in the Sidebar tree as follows All Lists all of the ports on the installation Quick View Lists only the ports that have been selected as Quick View ports Power On Lists only the ports that have their attached devices
85. e You must use your mouse to click on the keys You cannot use your actual keyboard Changing Languages To change languages do the following 1 Click the down arrow next to the currently selected language to drop down the language list On screen Keyboard 2 Select the new language from the list 83 KH1508ai KH1516aAi User Manual Expanded Keyboard To display hide the expanded keyboard keys click the arrow to the right of the language list arrow On screen Keyboard 84 Chapter 6 The User Interface Mouse Pointer Type KVM Over the NETTM switches offer a number of mouse pointer options when working in the remote display Click this icon to select from the available choices Dual 3 Crosshairs R Dot Note 1 Before accessing a port only Dual and Crosshairs are available for the Windows Viewers Once the port is accessed all four pointers are available 2 The Dot pointer is not available with the Java Applet Viewer or the Java Client AP 3 Selecting the Dot pointer has the same effect as the Toggle mouse display hotkey function see Toggle Mouse Display page 69 for details 4 The icon on the Control Panel changes to match your choice 85 KH1508ai KH1516ai User Manual J Mouse DynaSync Mode k Synchronization of the local and remote mouse pointers is accomplished either automatically or manually Automatic M
86. e Ports are from 1 65535 2 Service ports cannot have the same value You must set a different value for each one 3 If there is no firewall on an Intranet for example it doesn t matter what these numbers are set to since they have no effect 114 Chapter 9 Device Management Network Configuration IPvd Settings IP Address IPv4 is the traditional method of specifying IP addresses The KVM Over the NETTM switch can either have its IP address assigned dynamically DHCP or it can be given a fixed IP address For dynamic IP address assignment select the Obtain IP address automatically radio button This is the default setting To specify a fixed IP address select the Set IP address manually radio button and fill in the fields with values appropriate for your network Note If the switch is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see JP Address Determination page 177 for information DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server address manually select the Set DNS server address manually radio button and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network Note Specifying the Alternate DNS Server address is optional 115 KH1508ai KH1516ai User Manual
87. e acceleration to None Control Panel Mouse Mouse Properties gt Motion Buttons Pointers Motion Hardware Speed Adjust how fast your pointer moves Slow 11 foo Fast Acceleration PF Adjust how much your pointer accelerates as SE you move it faster C Low C Medium C High Snap to default QK Move pointer to the default button in dialog boxes Cancel Apply 2 Windows XP Windows Server 2003 Set the mouse speed to the middle position disable Enhance Pointer Precision Control Panel gt Printers and Other Hardware gt Mouse gt Pointer Options 175 KH1508ai KH1516Ai User Manual Mouse Properties Buttons Pointers Pointer Options Wheel Hardware Motion Enhance pointer precision Snap To a Automatically move pointer to the default button in a dialog box S Visibilty Display pointer trails Hide pointer while typing Show location of pointer when press the CTRL key 3 Windows ME Windows 95 Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Set the mouse speed to the slowest position 5 Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 176 Appendix IP Address Determination If you are an administrator logging in for the fir
88. e de source indiqu sur l tiquette Si vous n tes pas s r du type d alimentation disponible consultez votre revendeur ou le fournisseur local d lectricit Afin de ne pas endommager votre installation v rifiez que tous les p riph riques sont correctement mis la terre L unit est quip e d une fiche de terre trois fils Il s agit d une fonction de s curit Si vous ne parvenez pas ins rer la fiche dans la prise murale contactez votre lectricit afin qu il remplace cette derni re qui doit tre obsol te N essayez pas d aller l encontre de l objectif de la fiche de terre Respectez toujours les codes de c blage en vigueur dans votre r gion pays 166 Appendix L quipement doit tre install proximit de la prise murale et le dispositif de d connexion prise de courant femelle doit tre facile d acc s La prise murale doit tre install e proximit de l quipement et doit tre facile d acc s Veillez ce que rien ne repose sur le cordon d alimentation ou les c bles Acheminez le cordon d alimentation et les c bles de sorte que personne ne puisse marcher ou tr bucher dessus En cas d utilisation d une rallonge avec cette unit assurez vous que le total des amp rages de tous les produits utilis s sur cette rallonge ne d passe pas l amp rage nominal de cette derni re Assurez vous que le total des amp rages de tous les produits
89. e s curit G n ral Ce produit est destin exclusivement une utilisation l int rieur Veuillez lire la totalit de ces instructions Conservez les afin de pouvoir vous y r f rer ult rieurement Respectez l ensemble des avertissements et instructions inscrits sur appareil Ne placez jamais l unit sur une surface instable chariot pied table etc Si l unit venait tomber elle serait gravement endommag e N utilisez pas l unit proximit de l eau Ne placez pas l unit proximit de ou sur des radiateurs ou bouches de chaleur Le bo tier de l unit est dot de fentes et d ouvertures destin es assurer une ventilation ad quate Pour garantir un fonctionnement fiable et prot ger l unit contre les surchauffes ces ouvertures ne doivent jamais tre bloqu es ou couvertes L unit ne doit jamais tre plac e sur une surface molle lit canap tapis etc car ses ouvertures de ventilation se trouveraient bloqu es De m me l unit ne doit pas tre plac e dans un meuble ferm moins qu une ventilation adapt e ne soit assur e Ne renversez jamais de liquides de quelque sorte que ce soit sur l unit D branchez l unit de la prise murale avant de la nettoyer N utilisez pas de produits de nettoyage liquide ou sous forme d a rosol Utilisez un chiffon humide pour le nettoyage de l unit L appareil doit tre aliment par le typ
90. e the table Supported Devices page 186 for a list of ATEN switches that can be installed on a KH1508Ai KH1516A1 daisy chain Tables showing the relation between the number of computers and the number of KH1508Ai KH1516Ai units needed to control them are provided on page 185 To set up a daisy chained installation do the following 1 Use a daisy chain cable set to connect the Chain Out port of the parent KH1508Ai KH1516A1 unit to the Chain In port of the child unit first station out to second station in second station out to third station in etc Note 1 You cannot use the chain in port of the First Station since it is the highest level parent 2 Daisy chain cable sets require a separate purchase Contact your dealer for details 2 Cable up the computers and the switch according to the information provided under Single Station Installation page 14 3 Repeat the above for any other switches you want to add to the chain 4 Power up the installation according to the following procedure a Plug in the power cord for the first station Wait for the unit to ascertain 1ts station ID and display it on the Station ID LED The station ID for the first stage unit is 01 the ID for the second stage unit is 02 the ID for the third stage unit is 03 etc b Power on each station on the installation in turn second station then third station etc In each case wait for the station ID to be ascertained and displa
91. ed to take adequate measures KCC Statement FA AFS A F 717 472 US SA 7171 o 71113 BFS AS 425248717184 HUA EE ASA o AS SIGA 014938 7H 99 49914 ARE AS ut Suggestion Shielded twisted pair STP cables must be used with the unit to ensure compliance with FCC amp CE standards RoHS This product is RoHS compliant e KH1508ai KH1516ai User Manual SJ T 11364 2006 The following contains information that relates to China ASADA a AMER EE SRAM K ARE BL BBE O RRE SARAZM AAA T ETES JT 11363 2005 HL EHIME BERKS To O RTRAAKENRRAR BRASAS MAEDAHI HR RIRE EH SIT 11363 2006 BR BR x RTVA A ERE VARO IRMA EEE HSJIT 11363 2006 REE o RAR KH1508ai KH1516ai User Manual User Information Online Registration Be sure to register your product at our online support center International http eservice aten com Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and spe
92. ee ur ds 104 Adding Users 104 Modifying User Accounts 106 Deleting User Accounts 107 Device Assignment 108 Assigning Device Permissions From the User s Notebook 108 Chapter 9 Device Management KVM DEVICES ech deo Dor a dll doc Dan 111 Device Information 111 Network siens Rd etre ota tat Et 113 ANMS toco cis paid Bars din om bis es Siete ee 2 117 SECUTI e E e Dre bind nee oem e ai dak eth ae re 122 Port Configuration 129 Date lime dr rien re ne etre a ceca a la 130 Chapter 10 Log OVervieW Ets din ias 133 Browser QUI A a ria 133 AR GUI RER TRS ata ne tre De Se if cs 25 fais teat 133 Log Information 12000 dec anne Veet a ale entre dite Gt 134 Chapter 11 Maintenance OVENVIEW Le bith dr A Ce re A nn dan Ned ess 135 BroWser GUI tc chic ir it idad E 135 AP GUMS lt a a a cadete 135 Device IP Card Firmware Upgrade 136 Mainboard and KVM Adapter Cable Firmware Upgrade 137 Mainboard Firmware Upgrade 137 KVM Adapter Cable Firmware Upgrade 138 Firmware Upgrade Recovery 140 Device IP Card Firmware 140 Mainboard and KVM Adapter Cable Firmware
93. enance function is used to upgrade firmware backup and restore configuration and account information and restore default values Browser GUI ALTUSEN eee Ree eee AP GUI Ausen 135 KH1508ai KH1516ai User Manual Device IP Card Firmware Upgrade As new versions of the firmware become available they can be downloaded from our website Check the website regularly to find the latest information and packages To upgrade the device firmware do the following 1 Download the latest IP card firmware to your computer 2 Log in to the KH1508Ai KH1516Ai and click the Maintenance tab The Maintenance tab opens to the Firmware File page Firmware File V Check Main Firmware Version Filename Browse 3 Click Browse navigate to the directory that the new IP card firmware file is in and select the file 4 Click Upgrade Firmware to start the upgrade procedure If you enabled Check Main Firmware Version the current firmware version is compared with that of the upgrade file If the current version is equal to or higher than the upgrade version a popup message appears to inform and stops the upgrade procedure If you didn t enable Check Main Firmware Version the upgrade file is installed without checking what its version is As the upgrade proceeds progress information is shown in the Progress bar Once the upgrade completes successfully the switch resets itself 5 Log in again and
94. er After you select an item a submenu with further choices appears Double click the choice you want or move the highlight bar to it then press Enter An icon appears before the selected choice The settings are explained in the table on the next three pages Setting Function SET IP ADDRESS This function is used to select whether to assign the KH1508ai KH1516ai s IP address automatically DHCP or to give it a fixed IP address Enable DHCP to assign the IP address automatically Disable DHCP to assign a fixed IP address and specify the IP Mask and Gateway in the appropriate fields Note The default setting for DHCP is disabled EDIT PORT NAMES To identify which computer is attached to a particular port every port can be assigned a name This function allows the administrator to create modify or delete port names To assign a port name 1 Click the port you want or use the navigation keys to move the highlight bar to it then press Enter 2 Key in the new port name or modify delete the old one The maxi mum number of characters allowed for the port name is 14 Legal characters include All alpha characters A Z All numeric characters 0 9 You can enter the port names in either upper or lower case however the OSD displays the port name only in UPPERCASE 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc
95. er The port number list drops down To dismiss the list click the circle symbol o in front of the station number To move up or down through the list one line at a time click the up and down triangle symbols A V or use the up and down arrow keys If there are more list entries than there is room for on the Main Screen the screen will scroll To move up or down through the list one screen at a time click the up and down arrow symbols AN or use the Pg Up and Pg Dn keys If there are more list entries than there is room for on the Main Screen the screen will scroll To bring the KVM focus to a port double click it or move the highlight bar to it and then press Enter After executing any action you automatically go back to the menu one level above OSD Main Screen Headings Heading Explanation SN PN This column lists the port ID numbers station number port number for all the KVM ports on the installation The simplest method to access a particular computer is to click it or move the highlight bar to it and then press Enter QV If a port has been selected for Quick View scanning see SET QUICK VIEW PORTS page 32 an arrowhead displays in this column The computers that are powered on and are online have a sun symbol xt in this column NAME If a port has been given a name see EDIT PORT NAMES page 33 its name appears in this column 27 KH1508ai KH1516ai User Manual
96. er Over the Net PON programs xii KH1508ai KH1516ai User Manual Chapter 13 Port Operation provides detailed information on accessing and operating the devices connected to the KH1508Ai KH1516Ai s ports Chapter 14 The Log Server explains how to install and configure the Log Server An Appendix provides specifications and other technical information regarding the KH1508Ai KH1516Ai Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps 4 Bullet lists provide information but do not involve sequential steps gt Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com xiii KH1508ai KH1516ai User Manual This Page
97. er Skip mode key in the following Hotkey combination 1 Enter the Hotkey mode by pressing the Num Lock or Ctrl F12 combination Press one of the Arrow keys After you press one of the keyboard arrows you automatically exit Hotkey mode and enter Skip mode where you can switch ports as follows lt Skips to the first accessible port See SCAN SKIP MODE page 31 for information regarding accessible ports Skips to the next accessible port gt Skips to the last accessible port of the previous station J Skips to the first accessible port of the next station Once you are in Skip mode you can continue skipping by pressing the arrow keys You do not have to use the Num Lock combination again While Skip mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant keystrokes can be input You must exit Skip mode to regain normal control of the console Exiting Skip Mode 1 To exit Skip mode press Esc or Spacebar 43 KH1508ai KH1516ai User Manual Computer Keyboard Mouse Reset If either the keyboard or mouse stop functioning on the computer connected to the currently selected port you can perform a keyboard mouse reset on the computer by executing the following steps 1 Enter the Hotkey mode with the Num Lock or Ctrl F12 combination 2 Press F5 After you press F5 you automatically ex
98. ermission for Ports and child devices can be nested under their parent devices Click the in front of a device to expand the tree and see the ports outlets nested underneath it Click the to collapse the tree and hide the nested ports outlets A port s ID number is displayed in brackets next to its icon Switches and ports that are on line have their monitor screen icons in Green the monitor screens are Gray for devices and ports that are offline Outlets that are On have their icons in Amber the icons are Gray for outlets that are Off To access and operate a port double click its icon Port operation details are discussed in Chapter 13 Port Operation 93 KH1508ai KH1516ai User Manual View Filter At the bottom of the sidebar are the viewing filter options which allow you to control the number and type of ports that display in the Sidebar all O Quick View O Power On Quick View Power On The meanings of the choices are explained in the following table Choices Explanation ALL Lists all of the ports on the installation QUICK VIEW Lists only the ports that have been selected as Quick View Ports see SET QUICK VIEW PORTS page 32 POWER ON Lists only the ports that have attached computers Powered On QUICK VIEW Lists only the ports that have been selected as Quick View POWER ON Ports see SET QUICK VIEW PORTS page 32 and that have their attached computers Powered
99. erride Panel Array Mode however Only the user who starts Panel Array Mode can use the Skip Mode see page 150 function Only the user who starts Panel Array Mode can switch ports Other users automatically switch to the ports that the original user selects However if one of the other users does not have access rights to the port that the original user switches to that user will not be able to view the port Individual users can increase or decrease the number of panels they wish to view in Panel Array Mode however the picture quality may decrease as the number of panels increases 154 Chapter 14 The Log Server The Windows based Log Server is an administrative utility that records all the events that take place on selected KH1508Ai KH1516Ai units and writes them to a searchable database This chapter describes how to install and configure the Log Server Installation 1 Log into the KH1508Ai KH1516A1 see page 49 2 Click the Download tab and download the Log Server AP program 3 Goto the location on your hard disk that you downloaded the Log Server program to and double click its icon LogSetup exe to bring up the Windows Client Connection Screen Note If the browser cannot run the file save it to disk instead and run the file from your disk The Log Server installation screen appears Welcome to the LogServer Setup This program will install the LogServer on your computer
100. esolve the problem use the Toggle Mouse Dis play function see page 85 Part of remote window is off my monitor Use the AutoSync feature see Video Settings page 89 to synchronize the local and remote monitors My antivirus program reports that there is a trojan after access the KH1508ai KH1516ai with my browser and then open the Windows Client Viewer The Windows Client Viewer uses an ActiveX plugin windows ocx that some antivirus programs mistakenly see as a virus or trojan We have tested our firmware extensively and found no evidence of a virus or trojan You can add the plugin to your antivirus program s White List and use the Viewer safely If you are reluctant to use the Windows Client Viewer however you can simply use the Java Client Viewer instead The Java Client For connection and operation problems see the table below Problem Resolution Java Client won t connect to the KH1508ai KH1516ai puter Java JRE 6 update 3 or higher must be installed on your com 2 Make sure to include the correct name of the web page when you specify the KH1508ai KH1516ai s IP address 3 Close the Java Client reopen it and try again Pressing the Windows Menu key has no effect Java doesn t support the Windows Menu key Java Client performance deteriorates Exit the program and start again National language characters do not appear When e
101. f ports that get listed The submenu choices and their meanings are given in the table below Choice Meaning ALL Lists all of the ports on the installation QUICK VIEW Lists only the ports that have been selected as Quick View Ports see SET QUICK VIEW PORTS page 32 POWERED ON Lists only the ports that have attached computers Powered On QUICK VIEW Lists only the ports that have been selected as Quick View Ports POWERED ON see SET QUICK VIEW PORTS page 32 and that have their attached computers Powered On Move the highlight bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one 29 KH1508ai KH1516ai User Manual F3 SET Accessing this function allows the administrator and each user to set up an individual working environment A separate profile for each operator is stored by the OSD and is activated according to the username provided during login To change a setting 1 Double click it or move the highlight bar to it then press Enter 2 After you select an item a submenu with further choices appears To make a selection either double click 1t or move the highlight bar to it then press Enter An icon appears before the selected choice to indicate which one 1t is The settings are explained in the following table Setting Function OSD HOTKEY Selects which hotkey activates the OSD function Scroll Loc
102. ffline Connect 01 06 KH15164i Offline Connect 01 07 KH15164i Offline Connect 01 08 KH15164i Online Connect 01 09 KH1516Ai Offline Connect 01 10 KH1516Ai Offline Connect 01 11 KH15164i Offline Connect 01 12 KH1516Ai Offline Connect 01 13 KH15164i Offline Connect 01 14 KH15164i Offline Connect 01 15 KH1516Ai Offline Connect 01 16 KA7170 KH15164i Offline Connect Oal Quick View O Power On lt gt O Quick View Power On Note See Connections page 95 for details about the Port Access Connections page 145 KH1508ai KH1516ai User Manual Connecting to a Port All the devices ports and outlets that a user is permitted to access are listed in the Sidebar at the left of the page To connect to a port when a device is selected in the Sidebar double click its icon in the Sidebar or double click anywhere on its line entry in the main central panel or select it in the main panel and click Connect at the bottom right of the page To connect to a port when the port is selected in the Sidebar click Connect at the right of the Status panel see page 95 Once you switch to a port its screen displays on your monitor and your keyboard and mouse input affects the remote server fedora 68 totugns Fite Browser 146 Chapter 13 Port Operation The Port Toolbar The KH1508Ai KH1516Ai interface provides a toolbar to help you with port switching operations from within the captured port
103. g gent 445 1001322 diem to log 223 00 1485 09 eE wardens chert P 1010113 229 MAL 00 148503 BEL 10013 229 MAC 0016050927 UE stemong to logn uconnecied rth 10 0 13 229 O14009 06 Usar rom 00143500F BE 1001372 logged cut Jase m prise hors 0D 14 05 00 3F 0F 100 12229 aanging to bgn yx Cornacied vil 100 12229 100 14 95 00 3F 6 Jer amriha DP 10 0 13 2234 stenging to logn 3 The upper List panel lists all of the units that have been selected for the Log Server to track see Configure page 157 161 KH1508ai KH1516ai User Manual The List Panel The List panel contains six fields Field Explanation Recording Determines whether the Log Server records the ticks for this unit or not If the Recording checkbox is checked the field displays Recording and the ticks are recorded If the Recording checkbox is not checked the field displays Paused and the ticks are not recorded Note Even though a unit is not the currently selected one if its Recording checkbox is checked the Log Server will still record its ticks Address This is the IP Address or DNS name that was given to the unit when it was added to the Log Server see Configure page 157 Port This is the Access Port number assigned to the unit see Configure page 157 Connection If the Log Server is connected to the unit this field displays Connected If
104. g into A PON device allows computers attached to the KH1508ai KH1516Ai to be booted remotely over the net Contact your dealer for more details 5 Daisy Chain When Daisy Chaining Units see Daisy Chaining page 18 Port the daisy chain cable plugs in here 6 Grounding The wire used to ground the unit connects here Terminal 7 Local Console If this is a Single Station installation or if this is the First Port Section Station of a daisy chained installation the keyboard monitor and mouse that make up the Local Console plug in here 8 KVM Port The Cat 5e 6 cables that link to the KVM Adapter Cables Section which link to the computers plug in here 10 Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing the PS 2 USB and serial device interfaces as well as multiple platforms the KH1508A1 KH1516A1 s design utilizes KVM Adapter Cables CPU Modules that serve as intermediaries between the switch and the connected devices refer to the installation diagram on page 15 A separate KVM Adapter Cable is required for each computer or device connection See KVM Adapter Cables page 6 for the model numbers Before You Begin 1 Important safety information regarding the placement of this device is provided on page 163 Please review it before proceeding 2 Make sure that power to all the devices you will be connecting up have been turned off You must unplug the power cords of any
105. ge to the switch or to any other devices on the KH1508A1 KH1516Ai installation Features may have been added to the KH1508Ai KH1516Ai since this manual was published Please visit our website to download the most up to date version of the manual Copyright O 2011 2015 ATEN International Co Ltd F W Version V1 1 103 Manual Date 2015 08 24 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners KH1508ai KH1516ai User Manual Contents EMC Information 32 sc ead Lan a ee aia en ere RE ii ROHS ices by ed Ge eee en ect nt Pe es ii A O fo cand donnent rates bee ea iii User Information iv Online Registration iv Telephone Support iv User Notice 20d ace ad eed BAe aed pet apta iv Package Contents v About This Manual xii CONVENTIONS caido in ea re Whig ci ON xiii Product Information xiii Chapter 1 Introduction OVErviQW ns cio at Led pue duo be De t a a lady 1 A A ae mans eee Spe Rd ee wo E RE 3 Hardware id Cie eee See Bh ee 3 Management cc tenses hs ete She aie ela say 3 Ease to Use Interface
106. ger or shorter cable lengths You can experiment to find the setting that best suits your connection Access Mode Defines how the port is to be accessed when multiple users have logged on as follows Exclusive The first user to switch to the port has exclusive control over the port No other users can view the port The Timeout function does not apply to ports which have this setting Occupy The first user to switch to the port has control over the port However additional users may view the port s video display If the user who controls the port is inactive for longer than the time set in the Timeout box port control is transferred to the first user to move the mouse or strike the keyboard Share Users simultaneously share control over the port Input from the users is placed in a queue and executed chronologically Exit Macro The Exit Macro panel contains a drop down list box of user created System macros You can select a macro from the list that will execute when exiting the remote server See System Macros page 74 for details on creating exit macros 129 KH1508ai KH1516aAi User Manual Date Time The Date Time dialog page sets the KH1508Ai KH1516Ai time parameters Set the parameters according to the information below Time Zone Time Zone GUT 08 00 Taipei w O Daylight Savings Time To establish the time zone that the KH1508Ai KH1516Ai is located in drop down the Time Z
107. governs detecting or Tolerance ignoring pixel changes A high setting can result in a lower quality display due to less data transfer A lower setting will result in better video quality but setting the threshold too low may allow too much data to be transferred negatively impacting network performance 78 Chapter 6 The User Interface Gamma Adjustment If it is necessary to correct the gamma level for the remote video display use the Gamma function of the Video Adjustment dialog box Under Basic configuration there are ten preset and four user defined levels to choose from Drop down the list box and choose the most suitable one For greater control clicking the Advanced button brings up the following dialog box r Screen Position RGB Red Gain p RE Green Gain 1 Blue Gain yi Auto Sync I Set To Grayscale m Gamma Default b Network Type Customize Min Max Video Quality es FN Enable Refresh Refresh every 10 seconds m Transparency eran arras Low High Save As Reset r Color depth control I Enabled f Userdef 1 y Low Detect Tolerance J Low High OK Cancel Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method Saved configurations can be rec
108. he CONSOLE default is Auto If the switch does not automatically receive language KEYBOARD mapping from the keyboara it will set to English US SET LOGOUT If there is no input from the console for the amount of time set with this TIMEOUT function the operator is automatically logged out A login is necessary before the console can be used again This enables other operators to gain access to the computers when the original operator is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 180 minutes then press Enter If the number is O zero this function is disabled Default is Off ACTIVATE Choices are Y for Yes or N for No When activated the beeper BEEPER sounds whenever a port is changed when activating the Auto Scan function see F7 SCAN page 37 or an invalid entry is made on an OSD menu The default is On 31 KH1508ai KH1516ai User Manual Setting Function SET QUICK VIEW PORTS This function lets the administrator select which ports to include as Quick View ports To select deselect a port as a Quick View Port use the navigation keys to move the highlight bar to it then press the Spacebar When a port has been selected as a Quick View Port an arrowhead displays in the QV column of the LIST on the Main Screen to indicate so When a port is deselected the arrowhead disappears If one of the Quick View options is chosen f
109. he Adjust Mouse hotkeys see Adjust Mouse page 69 for details 4 Move the pointer into all 4 corners of the screen in any order 5 Drag the Control Panel to a different position on the screen 6 Set the mouse speed and acceleration for each problematic server attached to the switch See Additional Mouse Synchronization Procedures page 175 for instructions 87 KH1508ai KH1516aAi User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel as well as its graphical settings Control Panel Customize Control Panel JA Always On Top AH Macro A video Settings Video AutoSync E Screen Mode I Snapshot de Message Board AQctri alt Del Set To Grayscale Q Zoom a On screen Keyboard tS Mouse Pointer Sb Mouse Sync Mode B Macro List rv Customize Control Panel About aaa Control Panel Style Transparent Screen Options J Full Screen Mode User Info C Show User Numbers Snapshot Path Format OBMP O JPEG HE icon Keep Screen Size Browse JPEG Quality Lowest 75 Highest p v Cancel The organization of the dialog box is described in the table below Item Description Customize Control Panel Allows you to select which icons display in the Control Panel Check the ones y
110. he following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Goto OK mode and issue the following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command ffoconfig res 1024x768x60 2 Log out 3 Log in These solutions work for most common Sun VGA cards If using them fails to resolve the problem consult the Sun VGA card s manual 174 Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers try the following Note 1 These procedures are to be performed on the computers attached to the KH1508Ai KH1516A1 s ports not on the computer you are using to access the KH1508Ai KH1516Ai 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 Set the mouse speed to the middle position set the mous
111. i KH1516Ai is fast and easy plugging cables into their appropriate ports is all that is entailed Because the KH1508A1 KHI516Ai intercepts keyboard and mouse input directly there is no software to configure no need to get involved in complex installation routines no need to be concerned with incompatibility problems Access to any computer on the installation is easily accomplished either by pressing front panel port selection switches entering hotkey combinations from the keyboard or by means of a powerful menu driven OSD On Screen Display system A convenient Auto Scan function also permits automatic scanning and one by one monitoring of the activities of selected computers There is no better way to save time and money than with a KH1508Ai KHI516Ai installation By allowing a single console to manage up to 256 computers a KH1508Ai KH1516Ai installation 1 eliminates the expense of having to purchase a separate keyboard monitor and mouse for each 2 saves all the space those extra components would take up 3 saves on energy costs and 4 eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another Chapter 1 Introduction Features Hardware Dedicated USB port directly connects to a laptop for easy console operation High port density RJ 45 connectors for up to 16 ports in a 1U housing One bus for remote KVM over IP access Supports PS 2 USB Sun Legac
112. i User Manual Multiuser Operation The KH1508Ai KH1516Ai supports multiuser operation When multiple users simultaneously access the switch from client computers the rules of precedence that apply are shown in the following table Operation Rule General The switches utilize a single shared bus implementation although they support local and remote login at the same time they do not support independent operation If a local user logs in while a remote user has already opened a session the local user sees the same screen that the remote user is working on Auto Scan Mode If a user has invoked Auto Scan Mode see page 149 and then another user logs on at first the new user sees the GUI Main Page but as soon as he accesses any port he automatically enters Auto Scan Mode since he is sharing the bus with the original user Any user can halt Auto Scan Mode by recalling the GUI Main Page When this occurs Auto Scan Mode stops and all the other users on the bus are switched to the port that was being accessed when Auto Scan Mode stopped Panel Array Mode If a user has invoked Panel Array Mode see page 152 and then another user logs on the new user sees the GUI Main Page but as soon as he accesses any port he automatically enters Panel Array Mode since he is sharing the bus with the original user Panel Array Mode continues until the original user stops it Administrators can ov
113. ion network 164 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 165 KH1508ai KH1516ai User Manual Consignes d
114. is function a screen similar to the one below appears xi Search Options Server List Priority List New search 10 013 233 Search last results Search excluding last results Start date Start time End date End time Pattem 20096 fasse fau y fasse Result ever 10 0 13 233 2009 11 16 15 13 27 User administrator changes to 03 9120 CNS to 14 2009 11 17 13 49 06 User administrator from 00 19 DB EA 8C C5 10 013 178 attemping to login 2009 11 17 13 51 02 User at 00 19 DB EA 8C C5 10 0 13 178 logged out 2009 11 17 13 51 48 Sys Connected to 10 0 13 178 00 19 DB EA 8C C5 2009 11 17 13 51 49 User administrator IP 10 0 13 178 attemping to login 2009 11 17 13 51 49 Sys Access via Java client IP 10 0 13 178 2009 11 17 13 51 56 Sys Disconnected from 10 0 13 178 00 19 DB EA 8C C5 2009 11 17 13 51 56 User IP 10 0 13 178 logged out 2009 11 17 13 52 21 Sys Connected to 10 0 13 178 00 19 DB EA 8C C5 2009 11 17 13 52 22 User administrator IP 10 0 13 178 attemping to login Search Print Export Exit 158 Chapter 14 The Log Server A description of the items is given in the table below Item Description New search This is one of three radio buttons that define the scope of the search If it is selected the search is performed on all the events in the database for the selected unit Search last results This is a secondary search performed on
115. is on line its screen displays in its panel otherwise the panel is blank Mousing over a panel displays information about the port port name online status port access status and resolution You can access a server connected to a port by moving the mouse pointer over its panel and clicking You switch to the server exactly as if you had selected it from the Port Access page 152 Chapter 13 Port Operation Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array The toolbar can be dragged anywhere on the screen Mousing over an icon brings up a tooltip that provides a short description of the icon s function The icon functions are described in the table below Click and drag to move the toolbar Note This icon is only available with the Windows Clients To move the Java Client toolbars click on any empty space and drag Pause panel scanning leaving the focus on the panel that currently has it Move back four panels Move to the previous panel Move to the next panel Move ahead four panels Show More Ports Increase the number of panels in the array Show Fewer Ports Decrease the number of panels in the array Toggle 4 3 aspect ratio Exit Panel Array mode Note For issues affecting multiple user operation in Panel Array Mode see Multiuser Operation page 154 153 KH1508ai KH1516a
116. it Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port If you fail to regain keyboard mouse control on the computer after pressing F5 perform a system reset For more information see Reset Switch page 8 This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer Setting the Hotkey Beeper ON OFF The beeper see Activate Beeper page 31 can be turned on and off with Hotkeys by the following steps 1 Enter the Hotkey mode with the Num Lock or Ctrl F12 combination 2 Press B After you press B the beeper turns on or off The command line displays Beeper On or Beeper Off for one second then the message disappears and you automatically exit Hotkey mode 44 Chapter 4 OSD Operation Setting the Hotkey key combination The keys used to enter the Hotkey Mode see HOTKEY COMMAND MODE page 31 can be switched between Num Lock and Ctr1 F12 by the following steps 1 Enter the Hotkey mode with the Num Lock or Ctrl F12 combination 2 Press H After you press H the command line displays HOTKEY HAS BEEN CHANGED for one second then the message disappears and you automatically exit Hotkey mode Setting the OSD Hotkey combination The Hotkeys used to access the OSD see OSD HOTKEY page 30 can be switched between Scroll Lock Scroll Lock Ctrl Ctrl and Alt
117. ither reconfigure them or use the Backup Restore function see page 141 to restore them Since port settings are stored with the adapter if you move a server to a new port without its original adapter or if you connect a different server to the adapter you must manually reconfigure the port settings for the new server See Port Access page 91 for port configuration details 23 KH1508ai KH1516ai User Manual Powering Off and Restarting If it becomes necessary to power off the KH1508Ai KH1516Ai or if the switch loses power and needs to be restarted before starting it back up you must follow these procedures 1 Shut down all the computers that are attached to it Note You must unplug the power cords of any computers that have the Keyboard Power On function 2 Wait 10 seconds then power it back on If you have shut down more than one station power up the highest station first and work your way down to the lowest one Wait for each station to display 1ts Station ID on the front panel LED before powering on the next one 3 After the station s is are up power the computers back on Port ID Numbering Each computer on the installation is assigned a unique Port ID The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch that the computer is connected to The first segment represents the KVM Port number of the First Stage unit the second segme
118. k Scroll Lock Ctrl Ctrl or Alt Alt Since the Ctrl or Alt key combinations may conflict with programs running on the computers the default is the Scroll Lock combination PORT ID Allows you to position where the port ID appears on the monitor The DISPLAY default is the upper left corner but you can choose to have it appear POSITION anywhere on the screen Use the mouse or the arrow Keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the port ID display then click or press Enter to lock the position and return to the Set submenu Note The setting affects the currently selected port If you don t want to use the default position you must change the setting for each port individually PORT ID Determines how long a port ID displays on the monitor after a port DISPLAY change has taken place There are two choices 3 seconds and Off DURATION PORT ID Selects how the port ID is displayed the port number alone PORT DISPLAY NUMBER the port name alone PORT NAME or the port number MODE plus the port name PORT NUMBER PORT NAME The default is PORT NUMBER PORT NAME SCAN Determines how long the focus dwells on each port as it cycles DURATION through the selected ports in Auto Scan mode see F7 SCAN page 37 Key in a value from 1 255 seconds then press Enter Default is 5 seconds a setting of O disables the Scan function 30 Chapter 4
119. la faire r parer Le cordon d alimentation ou la fiche ont t endommag s ou raill s Du liquide a t renvers dans l unit 167 KH1 508ai KH1516ai User Manual L unit a t expos e la pluie ou l eau L unit est tomb e ou le bo tier a t endommag Les performances de l unit sont visiblement alt r es ce qui indique la n cessit d une r paration L unit ne fonctionne pas normalement bien que les instructions d utilisation soient respect es N utilisez que les commandes qui sont abord es dans le mode d emploi Le r glage incorrect d autres commandes peut tre l origine de dommages qui n cessiteront beaucoup de travail pour qu un technicien qualifi puisse r parer l unit Ne connectez pas le connecteur RJ 11 portant la marque Sensor Capteur un r seau de t l communication public 168 Appendix Montage sur b ti Avant de travailler sur le b ti assurez vous que les stabilisateurs sont bien fix es sur le b ti qu ils sont tendus au sol et que tout le poids du b ti repose sur le sol Installez les stabilisateurs avant et lat raux sur un m me b ti ou bien les stabilisateurs avant si plusieurs b tis sont r unis avant de travailler sur le b ti Chargez toujours le b ti de bas en haut et chargez l l ment le plus lourd en premier Assurez vous que le b ti est niveau et qu il est stable av
120. ld the adapter firmware upgrade procedure fail for one of the KVM Adapter Cables and the adapter becomes unusable the following adapter firmware upgrade recovery procedure will resolve the problem 1 Unplug the Adapter from the server it is connected to 2 Slide its Firmware Upgrade Recovery Switch located next to the Cat 5e connector to the RECOVER position 3 Plug the Adapter back into the server 4 Repeat the Adapter upgrade procedure 5 After the Adapter has been successfully upgraded unplug the Adapter from the server it is connected to slide the Firmware Upgrade Recovery Switch back to the NORMAL position and plug the Adapter back in 140 Chapter 11 Maintenance Backup Restore Selecting the Backup Restore menu item gives you the ability to back up the switch s configuration and user profile information Device Firmware Adapter Firmware Backup Restore System Operation Backup Password Restore Filename Password Oal vw Device Configuration V Network DNS Server mM ANMS User Account Backup O User Account User Define Y Network Port amp Installer y Network IP Address Y Security Y Date Time To backup the device s settings do the following 1 In the Password field key in a password for the file Note 1 Setting a password is optional If you do not set one the file
121. licking the column headings 95 KH1508ai KH1516aAi User Manual Port Level When a port is selected in the Sidebar the Connections page displays port connection configuration properties Port Configuration Port ID Port Status Adapter Type Port Name Port OS OS Language Cable Length Access Mode 01 01 Offline N A PMSSPS sun English US Short Share This page allows you to view the port s current configuration only See Port Configuration page 129 for full details about the properties and how to configure then Click the Connect button to view the port display via the KH1508Ai KHI516A1 s built in Win Viewer when using Windows Internet Explorer or Java Viewer when using other web browsers 96 Chapter 7 Port Access User Preferences The User Preferences page allows users to set up their own individual working environments The switch stores a separate configuration record for each user profile and sets up the working configuration according to the Username that was keyed into the Login dialog box Password Old Password New Password Confirm Password Save Device Setting Language English w OSD Hotkey Scroll Lock Scroll Lock y ID Display Port Number Port Name x 1D Duration 1 sec Scan Select AI w Scan Duration 5 sec Screen Blanker 0 min Logout Timeout 0 min Viewer O Auto Detect Java Client Welcome Mes
122. listed in the Sidebar at the left of the page Access permissions for those ports and the devices connected to them are assigned on a port by port basis from the User list on the Sidebar of the User Management page Assigning Device Permissions From the User s Notebook To assign a device permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the Devices tab A screen similar to the one below appears E lg 01 16 ay 01 PMSSPS bd 102 ll 103 ll 104 lg 105 aly 06 tay 07 Lg 108 ka7520 ll 109 dd 10 aly 11 wl Ww ww S W 6 Bw wie 108 Chapter 8 User Management 4 Make your permission settings for each port according to the information provided below Name Each port accessible to the user is listed under the Names column Access The Access column is where device access rights are set Click the icon in the row that corresponds to the port you want to configure to cycle through the choices The meanings of the icons are described in the table below The user can view the remote screen and can perform operations on the Full Access y remote server from his keyboard and monitor The user can only view the remote gt View Only screen and cannot perform any operations on it No access rights
123. lo Server List Name IP RH1516Ai 172 17 17 31 Server IP Message List Port 2000 52 Chapter 5 Logging In The Windows Client AP Connection Screen A description of the Connection Screen is given in the following table Item Description Server List Each time the WinClient exe file is run it searches the user s local LAN segment for KH1508ai KH1516Ai and lists whichever ones it finds in this box If you want to connect to one of these units double click it See Connecting Windows Client AP page 54 for details Note 1 The switch will not appear in the list unless its Enable Device List configuration parameter has been enabled 2 Only units whose Access Port settings for Program match the number specified for Port in the Server area of this dialog box appear in the Server List window Server This area is used when you want to connect to a KH1508ai KH1516Ai at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the Port field If you don t know the port number contact your Administrator When the IP address and Port number have been specified click Connect See Connecting Windows Client AP page 54 for details When you have finished with your session and come back to this dialog box click Dis
124. login dialog box appears that asks for a username and password You must provide a valid username and password in order to continue The first time that the OSD is accessed you must use the default username and password The default username is administrator the default password is password For security purposes we strongly recommend changing these to something unique after you log in for the first time After logging in with the default username and password the OSD Main Screen opens in Administrator mode In this mode you have administrator privileges with access to all administrator and user functions and can set up operations including password authorization for the future as you would like 25 KH1508ai KH1516ai User Manual When you invoke the OSD a screen similar to the one below appears ADMINISTRATOR SN PN QV amp NAME Note The diagram depicts the Administrator s Main Screen The User Main Screen does not show the F4 and F6 functions since these are reserved for the administrator and can t be accessed by ordinary users 26 Chapter 4 OSD Operation OSD Navigation To dismiss the menu and deactivate the OSD click the X at the upper right corner of the OSD Window or press Esc To Logout click F8 or the 71 symbol at the top of the Main Screen or press F8 The OSD uses a tree view To see the ports for a particular station click the plus sign in front of the station numb
125. lude your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence or modification of any part of the product This warranty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ALTUSEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose ALTUSEN reserves the right to revise or update its
126. n see page 31 When you are in Skip mode press To skip to the previous port in the List To skip to the next port in the List To skip to the last port of the previous station in the List ess To skip to the first port of the next station in the List Note When you skip you only skip to the previous or next available computer that is in the Scan Skip mode selection see page 31 Ifa port has been selected for Scan Skip mode when the focus switches to that port a left right triangle symbol appears before its port ID display While Skip mode is in effect the console will not function normally You must exit Skip mode in order to regain control of the console To exit Skip mode press the Spacebar or Esc 35 KH1508ai KH1516ai User Manual F6 BRC F6 is an administrator only function When this function is in effect commands sent from the console are broadcast to all available computers on the installation This function is particularly useful for operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc While BRC mode is in effect a speaker symbol appears before the port ID display of the port that currently has the console focus While BRC modeis in effect the mouse will not function normally You must exit BRC mode in order to regain control of the mouse To exit BRC mode invoke the OSD wi
127. n panel consists of two columns Name and Access Rights Name lists all the users that have been created Access Rights indicates the users who have access rights privileges A check mark y indicates that the user has permission to make changes to the switch configuration settings see Chapter 9 Device Management an X means that the user is denied permission to make configuration changes Click the icon to toggle permission between Full Access View Only and No Access 100 Chapter 7 Port Access AP GUI Interface The AP GUI Access Rights page is similar to the Browser GUI version see above except that there is no checkmark icon in the Access column Connections User Preferences Sessions Access Rights Name Access A administrator Full Access username Full Access username2 View Only usernames No Access Right username No Access Right usernames Full Access username Full Access username Full Access usernames Full Access username Full Access username10 Full Access 11111111 Full Access 22222222 Full Access 00000014 Full Access 00000015 Full Access 00000016 Full Access Click the text in the Access column to toggle permission between Full Access View Only and No Access Saving Changes Click the Save button at the lower right corner of the page to save any changes made on the Access page 101 KH1508ai KH1516ai User Manual This Page Intentionally Left Bl
128. n your keyboard causes the icon s color to change accordingly 67 KH1508ai KH1516Ai User Manual ies Macros 4 The Macros icon provides access to three functions found in the Macros dialog box Hotkeys User Macros and System Macros Each of these functions is described in the following sections Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys The Hotkey Setup utility accessed by clicking this icon lets you configure which hotkeys perform the actions The hotkeys that invoke an action are shown to the right of its name Use the checkbox to the left of an action s name to enable or disable its hotkey Exit Remote Location F2 F3 F4 Adjust Video F5 F6 F7 Toggle OSD F3 F4 F5 Toggle Mouse Display F7 F8 F9 Adjust Mouse F8 F7 F6 Video Auto Sync F6 F7 F8 Show Hide Local Cursor F4 F5 Substitute Ctrl Key Fil Pla Record Add Delete Reset Substitute Alt Key F12 Set Hotkey Import Export Ces O O O O O O O Search By Name By Key To change the hotkey for an action do the following 1 Highlight the Action then click Set Hotkey 2 Press your selected Function keys one at a time The key names appear in the Hotkeys field as you press them You can use the same function keys for more than one action as long as the key sequence is not the same To cancel setting a hotkey value click Cancel to clear an action s Ho
129. ne Connect 01 13 KH15164i Offline Connect 01 14 KH1516Ai Offline Connect 01 15 KH1516Ai offline Connect 01 16 KA7170 KHIS16Ai Offline Connect Onl O Quick view O Power On lt gt Quick View Power On The GUI Main Page is similar to that of the Web Browser The differences between them are as follows 1 The AP GUI version doesn t have a menu bar below the tab bar it has a series of tabs like a notebook instead Like the Web Browser interface however the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar 2 There is a hidden Control Panel at the upper or lower center of the screen that becomes visible when you mouse over it The default is at the upper center of the screen 63 KH1508ai KH1516ai User Manual The Control Panel WinClient Control Panel Since the WinClient Control Panel contains the most complete functionality this section describes the WinClient Control Panel Although the Java Control Panel does not enable all of the features that this one does the functions that they do share are the same and you can refer to the information described here when using it The Control Panel is hidden at the upper or lower center of the screen the default is at the lower center and becomes visible when you mouse over it The panel consists of three rows an icon row at the top and two text rows below it ED ad El gt
130. ng the KH1508A1 KH1516Ai Chapter 4 OSD Operation describes the concepts and procedures used to operate the KH1508Ai KH1516Ai via its text based on screen display OSD from a locally connected KVM console Chapter 5 Logging In describes how to log into the KH1508ai KH1516Ai via its Graphical User Interface GUI with each of the available access methods from a local Laptop console an internet browser a standalone Windows application AP program and a standalone Java application AP program Chapter 6 The User Interface describes the layout and explains the components of the KH1508Ai KH1516Ai s user interface Chapter 7 Port Access describes the Port Access page and how to use it to configure the options it provides regarding port manipulation Chapter 8 User Management shows administrators how to create modify and delete users and assign attributes to them Chapter 9 Device Management shows administrators how to configure and control overall KH1508Ai KH1516Ai operations Chapter 10 Log shows how to use the log file utility to view all the events that take place on the KH1508Ai KH1516Ai Chapter 11 Maintenance explains how to upgrade the KH1508ai KHI516A1 s firmware as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices Chapter 12 Download describes how to download standalone AP versions of the Win Client the Java Client the Log Server and Pow
131. nt Y User Management Y System Log Y Maintenance Y Power Management V Windows Client W Java Client 104 Chapter 8 User Management 3 Enter the required information in the appropriate fields A description of each of the fields is given in the table below Field Description Username Enter a username with a minimum of 6 and maximum of 16 characters Password Enter a password with a minimum of 6 and maximum of 16 characters Confirm Password To be sure there is no mistake in the password you are asked to enter it again The two entries must match Description Additional information about the user that you may wish to include Role There are two categories Administrator and User There is no limitation on the number of accounts that can be created in each category The Administrator is responsible for the overall installation configuration and maintenance user management and device and port assignments The Administrator s permissions see page 106 are automatically assigned by the system and cannot be altered The default permissions for Users include the Win Java and SSH clients but the permissions can be altered for each User by checking or unchecking any of the permissions checkboxes Note Users who have been given User Management privileges cannot access or configure Groups 105 KH1508ai KH1516ai User Manual
132. nt represents the KVM Port number of the Second Stage unit A computer attached to a First Stage unit has a one segment Port ID from 1 16 that corresponds to the KVM Port number that it is connected to A computer attached to a Second Stage unit has a two segment Port ID The second segment from 1 16 represents the KVM Port number on the Second Stage unit that the computer is connected to The first segment from 1 16 represents the KVM Port number on the First Stage unit that the Second Stage unit links back to For example a Port ID of 123 refers to a computer that is connected to KVM Port 3 of a Second Stage unit that links back to KVM Port 12 of the First Stage unit 24 Chapter 4 OSD Operation OSD Overview The On Screen Display OSD is a menu driven method to handle computer control and switching operations All procedures start from the OSD Main Screen To display the Main Screen tap the OSD hotkey twice The default hotkey is Scroll Lock You can change the hotkey to the Ctrl key or the Alt key if you like see OSD HOTKEY page 30 Note 1 If you use the Ctrl or Alt key method you must press the same Ctrl or Alt key both times 2 Once you start the OSD the keyboard lock will be controlled by the device The number lock and caps lock will always be on when the OSD is being accessed The OSD incorporates a two level administrator user password system Before the OSD Main Screen comes up a
133. ntering national language characters if your local keyboard is set to a non English national language layout you must set the remote computer s keyboard layout to English Appendix The Log Server Problem Resolution The Log Server program does not run The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database This driver is automatically installed with Windows ME 2000 and XP For Windows 98 and NT you will have to go to the Microsoft download site http www microsoft com data download htm to retrieve the driver file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Panel Array Mode Problem Resolution Low resolution video in Panel Increase the number of panels that are displayed Array Mode Some users only receive a partial The first user to invoke Panel Array Mode should image when multiple remote set it to display a minimum of four panels users are logged in concurrently 173 KH1508ai KH1516ai User Manual Sun Systems Problem Resolution Video display problems with HDB 15 interface systems e g Sun Blade 1000 servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue t
134. o upgrade Here you can select whether to upgrade the firmware for just the mainboard top checkbox just the KVM adapter cables bottom checkbox or both Click Upgrade to start the upgrade procedure When the procedure completes the new adapter firmware version is displayed 138 Chapter 11 Maintenance Note 1 The switch may work with older adapter firmware versions but for optimum compatibility we recommend upgrading your KVM adapter cable firmware to that stored in the switch s latest mainboard firmware package 2 You can perform the upgrade procedure anytime you add an KVM adapter cable to the installation to make sure it is working with the latest firmware version 3 To recover from a failed upgrade situation see Mainboard and KVM Adapter Cable Firmware page 140 139 KH1508ai KH1516ai User Manual Firmware Upgrade Recovery Device IP Card Firmware Should the switch s main firmware upgrade procedure fail and the switch becomes unusable the following firmware upgrade recovery procedure will resolve the problem 1 Power off the switch 2 Press and hold the Reset Switch in see Reset Switch page 8 3 While holding the Reset Switch in power the switch back on This causes the switch to use the original factory installed main firmware version Once the switch is operational you can try upgrading the main firmware again Mainboard and KVM Adapter Cable Firmware Shou
135. ocal access the KH1508A1 KH1516A1i supports resolutions of 1600x1200 60Hz for an extended distance of up to 40 m as well as 1280x1024075Hz for an extended distance of 50 m For remote access the switches support up to 1280x1024 075Hz The switches feature RJ 45 connectors and Cat 5e 6 cable to link to the computers Utilizing PS 2 USB and serial KVM Adapter Cables for the final linkup the KH1508Ai KH1516Ai permits any combination of PCs Macs Sun computers and serial devices to coexist on the installation Use of the adapter cables dramatically reduces cable clutter and makes reconfiguring the installation easy and convenient A custom ASIC patent pending provides an auto sensing function that recognizes the position of each station on the chain eliminating the need to manually set the position with DIP switches A seven segment front panel LED displays each Station s position for easy identification The KH1508A1 KH1516A1 has been designed to work seamlessly with the ALTUSEN CC2000 Control Center Over the NETTM for ease of access and administration It also allows the IP address configuration to be easily configured from the local console OSD Your KH1508Ai KH1516A1 investment is protected by a firmware upgrade utility You can stay current with the latest improvements in functionality by downloading firmware update files from our website and using the utility to quickly and conveniently install them Setting up the KH1508A
136. okes Auto Scan mode or When Auto Scan mode is in effect P or Ctrl F12 left click pauses auto scanning When auto scanning is paused pressing any key or another left click resumes auto scanning B Toggles the Beeper On or Off Esc or Spacebar Exits hotkey mode F1 Sets Operating System to Windows F2 Sets Operating System to Mac F3 Sets Operating System to Sun F5 Performs a keyboard mouse reset on the target computer H Toggles the Hotkey invocation keys Port ID Enter Switches access to the computer that corresponds to that Port ID R Enter Administrator only hotkey It returns the switch s settings to their default values T Toggles the OSD Hotkey between Ctrl Ctrl and Scroll Lock Scroll Lock I lt Invokes Skip Mode and skips from the i current port to the first accessible port previous to it gt Invokes Skip Mode and skips from the current port to the next accessible port N Invokes Skip Mode and skips from the current port to the last accessible port of the previous Station M Invokes Skip Mode and skips from the current port to the first accessible port of the next Station 47 KH1508ai KH1516ai User Manual This Page Intentionally Left Blank 48 Chapter 5 Logging In Overview The KH1508aA1 KH1516Ai can be accessed via its Graphical User Interface GUI locally from a Laptop application AP prog
137. one list and choose the city that most closely corresponds to where it is at If your country or region employs Daylight Saving Time Summer Time check the corresponding checkbox Date Date September lv 2010 gt September 2010 Select the month from the dropdown listbox Click lt or gt to move backward or forward by one year increments Inthe calendar click on the day To set the time use the 24 hour HH MM SS format Click Set to save your settings 130 Chapter 9 Device Management Time Time 15 04 58 Sar To manually set the time enter the values in the boxes and click Set Network Time Network Time Enable Auto Adjustment Preferred Time Server Preferred Custom Server IP Alternate Time Server Alternate Custom Server IP Adjust Time Every Hours To have the time automatically synchronized to a network time server do the following 1 Check the Enable auto adjustment checkbox 2 Drop down the time server list to select your preferred time server Check the Preferred custom server IP checkbox and key in either the IPv4 address IPv6 address or domain name of the time server of your choice 3 If you want to configure an alternate time server check the Alternate time server checkbox and repeat step 2 for the alternate time server entries 4 Key in your choice for the number of days between synchronization procedures 5 If you want to
138. onnected to SET CAT 5 Lets you specify how long the Cat 5e 6 cable between the port and the LENGTH KVM adapter cable is Press Spacebar to cycle through the cable length settings S Short for up to 25 m M Medium for between 20 and 35 m L Long for above 35 m An S M or L appears next to the port to indicate the choice SET Sets the keyboard language layout for the computers attached to each KEYBOARD port Press Spacebar to cycle through the choices The default is LANGUAGE English US FIRMWARE _ In order to upgrade the KH1508ai KH1516Ai and adapter cable UPGRADE firmware see Mainboard and KVM Adapter Cable Firmware Upgrade page 137 you must first enable Firmware Upgrade mode with this setting When you bring up this menu the current firmware version levels display Select Y to enable Firmware Upgrade mode or N to leave this menu without enabling it ADAPTER This function allows the administrator to check the firmware version of UPGRADE the KVM adapter cable When you bring up this menu the current firmware version levels display See FIRMWARE UPGRADE above also 34 Chapter 4 OSD Operation F5 SKP This function enables you to easily skip backward or forward switching the console focus from the currently active KVM Port to the previous or next available one The selection of computers to be available for Skip mode switching is made with the Scan Skip mode setting under the F3 SET functio
139. ontrol Panel Snapshot These settings let the user configure the KH1508ai KH1516a s screen capture parameters see the Snapshot description under The Control Panel page 64 Path lets you select a directory that the captured screens automatically get saved to Click Browse navigate to the directory of your choice then click OK If you don t specify a directory here the snapshot is saved to your desktop Click a radio button to choose whether you want the captured screen to be saved as a BMP or a JPEG JPG file If you choose JPEG you can select the quality of the captured file with the slider bar The higher the quality the better looking the image but the larger the file size 89 KH1508ai KH1516ai User Manual The Java Control Panel The Java Client AP Control Panel is similar to the one used by the WinClient gt ALTUSEN q tele KHISOGAI 01 0 bel gr lo lo elo lo lo wn s An Quick View Power On Quick View Power On The major differences between them are Inthe Macros dialog box Toggle Mouse Display is not available The Dot mouse pointer type is not available Inthe Message Board there is no Show Hide button to show or hide the user list This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel The Control Panel Lock LED icons are not in sync with your keyboard When you first connect
140. or the LIST view see F2 LIST page 29 only a port that has been selected here will display on the List If one of the Quick View options is chosen for Auto Scanning see SCAN SKIP MODE page 31 only a port that has been selected here will be Auto Scanned The default is for no ports to be selected PREFERRED RESOLUTION This function allows you to set a resolution that the switch sends to the KVM adapter cables The adapter cables provide the connected computer s video card information about the monitor connected to the switch This affects the video quality of the console monitor Choices are MONITOR DEFAULT SETTING Sends the EDID information provided by the display connected to the console port to the KVM adapter cables Alternative Resolution Sends an alternative resolution EDID information to the KVM adapter cables Select a resolution that best suits the video display on the monitor connected to the console port Note We strongly recommend using the Monitor Default Setting Only use an alternative resolution if the video quality on the console monitor isn t displaying properly 32 Chapter 4 OSD Operation F4 ADM F4 is an administrator only function Accessing this function allows the administrator to configure and control the overall operation of the OSD To change a setting double click it or use the up and down arrow keys to move the highlight bar to it then press Ent
141. ou want to see uncheck the ones you don t want Control Panel Enabling Transparent makes the Control Panel semi transparent Style so that you can see through it to the display underneath Enabling con causes the Control Panel to display as an icon until you mouse over it when the full panel then comes up 88 Chapter 6 The User Interface Item Description Screen Options If Full Screen Mode is enabled the remote display fills the entire screen If Full Screen Mode is not enabled the remote display appears as a window on the local desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll If Keep Screen Size is enabled the remote screen is not resized Ifthe remote resolution is smaller than that of the local monitor its display appears like a window centered on the screen Ifthe remote resolution is larger than that of the local monitor its display is centered on the screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll If Keep Screen Size is not enabled the remote screen is resized to fit the local monitor s resolution User Info If User Info is enabled the total number of users displays on the bottom row center of the C
142. ouse Synchronization DynaSync Mouse DynaSync provides automatic locked in synching of the remote and local mouse pointers eliminating the need to constantly resync the two movements Note This feature is only available for Windows and Mac systems G4 and higher whose adapter attribute OS setting is configured for Win or Mac which are connected to the switch with one of the following Adapter Cables KA7170 or KA9170 All other configurations must use manual mouse synchronization described in the next section The icon on the Control Panel indicates the synchronization mode status as follows Icon Function This icon displays in gray to indicate that Mouse DynaSync is not E available you must use manual synching procedures This is the 1 default setting for all KVM Adapters other than the KA7170 and KA9170 The green check mark on this icon indicates that Mouse DynaSync er is available and is enabled This is the default setting when Mouse DynaSync is available See the Note above The red X on this icon indicates that Mouse DynaSync is available ie but is not enabled When Mouse DynaSync is available clicking the icon toggles its status between enabled and disabled If you choose to disable Mouse DynaSync mode you must use the manual synching procedures described under Manual Mouse Synchronization page 87 86 Chapter 6 The User Interface Mac and Linux Considerations
143. ox Certificate Trusted The certificate is now trusted Security Alert xj Infomation you exchange with this site cannot be viewed or Y changed by others However there is a problem with the site s security certificate iv The security certificate is from a trusted certifying authority iv The security certificate date is valid The name on the security certificate is invalid or does not match the name of the site Do you want to proceed 10 ence When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted CT x General Detais Certification Path ej This certificate is intended for the following purpose s Ensures the identity of a remote computer Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 183 KH1508ai KH1516ai User Manual Self Signed Private Certificates If you wish to create your own self signed encryption key and certificate a free utility openssl exe is available for download over the web at www openssl org To create your private key and certificate do the following 1 2 Go to the directory where you downloaded and extracted openssl exe to Run openssl exe with the following parameters openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf Note 1 The command should be
144. powered on Quick View Power On Lists only that ports that have been selected as Quick View ports and that have their attached devices turned on Help About provides information regarding the switch s current firmware version Logout Click this button to log out of your KH1508ai KH1516Ai session Welcome Message If this function is enabled see Welcome Message page 98 a welcome message displays here Interactive Display Panel This is your main work area The screens that appear reflect your menu choices and Sidebar node selection 60 Chapter 6 The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user s type Administrator or User and the permissions assigned when the user s account was created The functions associated with each of the icons are explained in the table below Icon Function Port Access The Port Access page is used to access and control the amp devices on the KH1508ai KH1516Ai installation This page is available to all users User Management The User Management page is used to create and manage Users and Groups It can also be used to assign devices 8 to them User Management is discussed on page 103 This tab is available to the Administrator as well as users who have been given User Management permission The tab doesn t appear for other users
145. product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 188 A Access 100 Access Ports 114 Adapter cable installation 16 17 Adapter ID Function 23 Adding Users 104 Administrator Login Failure 187 ANMS 117 AP GUI 63 Authentication external 117 Auto Scanning 30 41 149 Exiting 150 Invoking 149 Invoking Auto Scan 41 Pausing 150 Pausing Auto Scan 41 Scan Interval 149 Setting the Scan Interval 41 Stopping 42 B Backup 141 Browser Login 51 C Cat5 cable length 129 CC Management 121 Certificate private 128 Components Front View 7 Rear View 9 Connecting Java Client AP 57 Windows Client AP 54 Index Connection screen Java Client AP 56 Windows Client AP 53 Control Panel 63 Java Client AP 90 WinClient 64 Corrupt Password 187 D Daisy Chaining 18 Date Time 130 Deleting user accounts 107 Device Assignment 108 Device Management ANMS 117 Date Time 130 General 112 KVM Devices 111 Network 113 Security 122 Device Permissions assigning 108 DynaSync 86 E Event Panel 162 External authentication 117 Factory Default Settings 186 Features 3 Filtering IP 124 MAC 124 Firmware upgrading 135 189 KH1508ai KH1516ai User Manual Firmware Upgrade Main firmware 136 Forgotten Pas
146. ram and remotely from an internet browser a Windows application AP program and a Java application AP program No matter which access method you choose the KH1508Ai KH1516A1 switch s authentication procedure requires you to submit a valid username and password If you supply invalid login information the authentication routine will return an Invalid Username or Password or Login Failed message If you see this type of message log in again with a correct username and password Note If the number of invalid login attempts exceeds a specified amount a timeout period is invoked You must wait until the timeout period expires before you can attempt to log in again See Login Failures page 122 for further details 49 KH1508ai KH1516Ai User Manual Laptop USB Console Login The KH1508a1 KH1516Ai can be accessed via a laptop USB console application AP program at the local site This AP is built into the KH1508A1 KH1516Ai s firmware and does not require a download To access the switch do the following 1 Use the Laptop USB Console cable included in the package to connect your laptop to the KH1508A1 KH1516Ai s mini USB port located on the unit s front panel see Single Station Installation page 14 2 The KH1508Ai KH1516Ai appears as a virtual drive in the laptop s file system Locate the Laptop AP on the virtual CD ROM and double click the ALTUSEN icon The login screen appears Laptop USB
147. re described in the table below Icon Function This is a toggle Click to make the Control Panel persistent i e it always displays on top of other screen elements Click again to have it display normally Click to bring up the Macros dialog box see page 68 for details QE Click to bring up the Video Options dialog box Right click to perform a quick Auto Sync see Video Settings page 77 for details Click to perform a video and mouse autosync operation It is the same as clicking the Auto sync button in the Video Options dialog box see Video Settings page 77 Toggles the display between Full Screen Mode and Windowed Mode Click to take a snapshot screen capture of the remote display See Snapshot page 89 for details on configuring the Snapshot parameters pb Fa IL y Click to bring up the Message Board see The Message Board page 80 Click to send a Ctrl Alt Del signal to the remote system Click to toggle the remote display between color and gray scale views Click to zoom the remote display window Note This feature is only available in windowed mode Full Screen Mode is off See Zoom page 82 for details Click to bring up the on screen keyboard see The On Screen Keyboard page 83 Click to select the mouse pointer type a lo mm B Note This icon changes depending on which mouse pointer type is selected see Mouse Pointer Type page 85
148. reen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen Note 1 If the local and remote mouse pointers are out of sync in most cases performing this function will bring them back into sync 2 This function works best with a bright screen 3 If you are not satisfied with the results use the Screen Position arrows to position the remote display manually 77 KH1508ai KH1516ai User Manual Options Usage RGB Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased If you enable Set to Grayscale the remote video display is changed to grayscale Gamma This section allows you to adjust the video display s gamma level This function is discussed in detail in the next section Gamma Adjustment Network Type Select the type of internet connection that the local client computer uses The switch will use that selection to automatically adjust the Video Quality and Detect Tolerance settings to optimize the quality of the video display Since network conditions vary if none of the pre set choices seem to work well you can select Customize and use the Video Quality an
149. rname and Password information has become corrupted or you have forgotten it for example there is a procedure you can use to clear the login information Note Performing this procedure also returns all settings to their defaults To clear the login information and return all settings to their defaults do the following 1 Power off the KH1508Ai KH1516Ai and remove its housing 2 Using a jumper cap short the jumper on the mainboard labeled J15 3 Power on the switch 4 Wait a few seconds When the front panel LEDs flash power off the switch 5 Remove the jumper cap from J15 6 Close the housing and power on the KH1508Ai KH1516Ai After powering on the unit you can use the default Username and Password see OSD Overview page 25 to log in 187 KH1508ai KH1516ai User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ALTUSEN s support department for repair or replacement of your unit ALTUSEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the product you must ship the product in its original packaging or packaging that gives an equal degree of protection Inc
150. rs Certificate 2x General Details Certification Path E This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 Issuer Statement Install Certificate ET Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options 4 When the Wizard presents a caution screen z D You are about to install a certificate from a certification authority CA daiming to represent Aten Windows cannot validate that the certificate is actually from Aten You should confirm its origin by contacting Aten The following number will assist you in this process Thumbprint sha1 F3B66988 A134DD25 1F6F09BC 895F6DCD B30FB7AF Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you dick Yes you acknowledge this risk Do you want to install this certificate 9 pa Click Yes 182 Appendix 5 Next click Finish to complete the installation then click OK to close the dialog b
151. s KH1516Ai Login Username Password Login 3 Provide your username and password set by the administrator then click Login to bring up the Web Main Page For a discussion of the Web Main Page see page 59 51 KH1508ai KH1516Ai User Manual Windows Client AP Login The Windows AP Client allows direct remote access to Windows systems users without having to go through a browser although you initially download the Windows AP Client program from the browser page see Chapter 12 Download To connect to the KH1508Ai KH1516Ai go to the location on your hard disk that you downloaded the Windows AP Client program to and double click its icon WinClient exe If this is the first time that you are running the utility a dialog box appears requesting that you input your serial number Serial Number Serial Number The serial number can be found on a sticker on the inside cover of the User Manual Key in the serial number 5 characters per box then click OK to bring up the Windows Client Connection screen shown below Note 1 Letters in the serial number must be entered in upper case 2 This dialog box only appears the first time you run the program In the future you go directly to the Windows Client Connection screen To connect to the KH1508Ai KH1516Ai click the WinClient exe program icon on your desktop to bring up the Windows Client Connection screen A KH1516Ai WinClient l
152. sage Hide Show The page settings are explained in the following table Setting Function Changing a Password In the Browser GUI to change a user s password key in the old password and new password into their input boxes key the new password into the Confirm input box then click Change Password to apply the change In the AP GUI version click Change Password key in the old password and new password into their input boxes key the new password into the Confirm input box then click Save Language Selects the language that the interface displays in OSD Hotkey Selects which Hotkey controls the OSD function Scroll Lock Scroll Lock is the default To select a different combination click the arrow at the right of the box to drop down the list of choices ID Display Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT NAME or the Port Number plus the Port Name PORT NUMBER PORT NAME The default is PORT NUMBER PORT NAME 97 KH1508ai KH1516ai User Manual Setting Function ID Duration Determines how long a Port ID displays on the monitor after a port change has taken place You can choose an amount from 1 255 seconds The default is 3 Seconds A setting of O zero means the Port ID is always on Scan Duration Determines how long the focus dwells on each port as it cycles through the selected
153. se data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KM la la lo Show Hide User List When you Hide the User List the User List panel closes The button is shadowed when the User List is open 80 Chapter 6 The User Interface Message Display Panel Messages that users post to the board as well as system messages display in this panel If you disable Chat however messages that get posted to the board won t appear Compose Panel Key in the messages that you want to post to the board in this panel Click Send or press Enter to post the message to the board User List Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user has disabled Chat its icon displays before the user s name to indicate so If a user has occupied the KVM or the KM its icon displays before the user s name to indicate so A Message Board E exe administrator The system will be going down in 5 All Users minutes administrator rif114 Essica ron jon sonia
154. ssage appears click OK Click Users in the Sidebar to return to the main screen The new user appears in the Sidebar list and in the main panel as well The Sidebar Users list can expand and collapse If the list is expanded click the minus symbol next to the Users icon to collapse it if it is collapsed there is a plus symbol next to the icon Click the plus symbol to expand it The icon for administrators has one red band The large main panel shows the user s name the description that was given when the account was created and whether the account is currently active or has been disabled Modifying User Accounts To modify a user account do the following 1 In the Sidebar User list click the user s name or 106 Chapter 8 User Management In the main panel select the user s name 2 Click Modify 3 In the User page that comes up make your changes then click Save Note The User page is discussed on page 104 the Devices page is discussed on page 108 Deleting User Accounts To delete a user account do the following 1 In the main panel select the user s name 2 Click Delete 3 Click OK To delete a group do the following 107 KH1508ai KH1516Ai User Manual Device Assignment When a user logs in to the KH1508A1 KH1516Ai the interface comes up with the Port Access page displayed All the ports that the user is permitted to access are
155. st time you need to access the KHI1508Ai KH1516A in order to give it an IP address that users can connect to There are three methods to choose from In each case your client computer must be on the same network segment as the KH1508Ai KH1516Ai After you have connected and logged in you can give the KH1508Ai KH1516Ai its fixed network address See Network page 113 The Local Console The easiest way to assign an IP address is from the local console Refer to SET IP ADDRESS page 33 for details on the procedure involved IP Installer For client computers running Windows an IP address can be assigned with the IP Installer utility The utility can be obtained from the Download area of our website Look under Driver SW and the model of your switch After downloading the utility to your client computer do the following 1 Unzip the contents of IPInstaller zip to a directory on your hard drive 2 Go to the directory that you unzipped the IPInstaller program to and run IPInstaller exe A dialog box similar to the one below appears Network Device IP Installer 5 xi Device List Ext Model Name MAC Address IP Address EE KH15162i 00 10 74 61 00 02 10 0 100 80 About T Obtain an IP address automatically DHCP m Specify an IP address Enumerate IP Address 10 0 100 80 Set IP Subnet Mask 255 255 255 0 Gateway 10 0 100 1 177 KH1 508ai KH1516ai User
156. sword 187 Front View 7 G General page 112 GUI AP 63 H Hardware Setup 11 Hot Plugging Stations 22 Hotkey 25 Selecting the Active Port 40 Summary Table 47 Hotkey Mode Exiting 39 Invoking 39 Hotkey Port Control 38 Installation Single Station 14 Invalid login 49 Invoking Hotkey Mode 39 IP Address determination 177 Filtering 124 IP Address 115 IP Installer 114 177 IPv4 Settings 115 IPv6 Settings 116 J Java Client Troubleshooting 172 Java Client AP Connecting 57 Connection Screen 56 Logging in 55 K Keyboard On Screen 83 Keyboard port operation 38 Keyboard Reset 44 KVM adapter installation 16 17 LDAP LDAPS 119 LEDs Port 8 Station ID 8 List Panel 162 Log 133 Information page 134 Log Server Configure 157 Event Panel 162 Events 158 Installation 155 List Panel 162 Main Screen 161 Menu Bar 157 Options 160 Starting Up 156 Log server 117 155 Logging in Browser 51 Java Client AP 55 Windows Client AP 52 Login Invalid login 49 Login Failures 122 Login String 123 190 Index M MAC Filtering 124 Macros Search 74 Main Firmware Upgrade 136 Managing Users 104 Message Board Windows Client 80 Mode 127 Modifying user accounts 106 Mouse DynaSync Mode 86 Synchronization 86 Mouse pointer type 85 Mouse Reset 44 N Network page 113 Network Time 131 O Online Registration iv On Screen Keyboard 83 OSD Factory Defaul
157. t KA9130 KA7130 Connect to Sun USB systems KA9170 KA7170 Connect to serial based devices KA9140 Note 1 KVM adapter cables are referred to as O Modules in some dialog boxes 2 The following cable models support the Adapter Cable ID function KA7166 KA7168 KA7169 KA7920 KA7970 KA7520 KA7570 KA7120 KA7130 KA7170 Operating Systems Supported operating systems are shown in the table below OS Version Windows NT 2000 XP 2003 Server 2008 Server Vista Linux RedHat 9 0 Fedora and higher RHEL AS 4 RHEL 5 SuSE 10 and higher OpenSUSE 10 2 SLES 10 SP1 Debian 3 1 4 0 Ubuntu 7 04 7 10 UNIX IBM AIX4 3 5L V5 2 V5 3 V6 V6 1 FreeBSD 5 5 6 1 6 2 Novell Netware 5 0 and higher Sun Solaris 8 9 10 Mac 9 0 9 1 10 1 10 2 10 3 10 4 10 5 DOS 6 2 and higher 1 Does not support USB 2 Kernels below 2 6 do not support USB 2 0 Chapter 1 Introduction Components Front View KH1508ai ooo oo o oOo oOo a a m o e KH1516ai CN a a B a o Ooo DTH OMe oo A a o N KH1508ai KH1516ai User Manual No Component Description 1 Port Selection Press a pushbutton to give the KVM focus to the computer Pushbuttons attached to its corresponding port Simult
158. t Settings 186 Functions 28 Hotkey 25 Main Screen Headings 27 Navigation 27 Overview 25 Password 25 P Panel Array Mode 152 Panel Array toolbar 153 Password 25 Port LEDs 8 Selection 21 Port Access Access 100 KVM devices 91 Sessions 99 Port Access Page Recalling 151 Port ID Numbering 24 Port Operation 145 Port Selection Sidebar 93 Port Toolbar 147 Ports connecting 146 Powering Off and Restarting 24 Private Certificate 128 Private Certificates 184 R Rack Mounting 13 RADIUS settings 118 Rear View 9 refresh screen 78 Requirements Computer 5 Console 5 General 5 KVM Adapter Cables 6 Operating Systems 6 OS Support 6 Reset Switch 8 Restore 141 RoHS ii S Safety Instructions 191 KH1508ai KH1516ai User Manual General 163 Rack Mounting 165 Scan Duration 30 screen refresh 78 Search Macros 74 Security 122 Login string 123 Selecting the Active Port 40 Self signed certificates 184 Sessions 99 Setting the Auto Scan Interval 30 41 Setting the Scan Interval 30 Sidebar ports outlets 93 Single Station Installation 14 SJ T 11364 2006 iii Skip Mode 43 150 Specifications 179 Stacking 12 Station ID LEDs 8 Supported devices 186 Synchronization mouse 86 T Tab bar 61 Technical Support 170 Telephone support iv Time 130 Toolbar Hotkey port switching 149 Icons 148 port switching 147 Troubleshooting Administration
159. t finds in this box If you want to connect to one of these units double click it See Connecting Windows Client AP page 54 for details Note 1 The switch will not appear in the list unless its Enable Device List configuration parameter has been enabled 2 Only units whose Access Port settings for Program see Service Ports page 114 match the number specified for Portin the Server area of this dialog box appear in the Server List window Server This area is used when you want to connect to a KH1508ai KH1516ai at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the Port field If you don t know the port number contact your Administrator When the IP address and Port number have been specified click Connect See Connecting Windows Client AP page 54 for details When you have finished with your session and come back to this dialog box click Disconnect to end the connection Message Panel Located just to the right of the Server panel the Message panel lists status messages regarding the connection to the KH1508ai KH1516ai Switch to Remote View Once you have been authenticated see Connecting Windows Client AP page 54 for details this button becomes active Click it to switch to the GUI Main Page The GUI Main Page is descri
160. t hot plugging this function may not work properly Hot Plugging Console Ports Keyboard monitor and mouse can all be hot plugged When hot plugging the mouse You may unplug the mouse and plug it back in again to reset the mouse for example as long as you use the same mouse Ifyou plug in a different mouse all the stations and all the computers on the installation must be shut down for 10 seconds then restarted following the Power Up Sequence described under Step 6 on page 18 Note If after hot plugging or at any other time there is no response to keyboard and or mouse input perform a Keyboard and Mouse Reset by pressing in the Reset switch see page 8 22 Chapter 3 Basic Operation The Adapter ID Function Adapter Cable information the Adapter ID port name OS keyboard language and access mode is stored on the adapter The switch s Adapter ID function takes this information and stores it along with the adapter cable s configuration information access rights etc in its database so that when you move a server together with its adapter cable from one port to another you don t have to reconfigure its settings the Adapter ID function restores them at the new location The only change is in the port number When moving the server and adapter cable to another switch however only the information that is stored on the adapter is retained For the other settings you must e
161. t in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field Specify the service port used by the computer that the Log Server runs on to listen for log details in the Port field The valid port range is 1 65535 The default port number is 9001 Note The port number must different than the one used for the Program port see Program page 114 See Chapter 14 The Log Server for details on setting up the log server The Log File is discussed on page 133 117 KH1508ai KH1516aAi User Manual Authentication and Authorization Disable Local Authentication Selecting this option disables login authentication on the KH1508A1 KHI516Ai The switch can only be accessed using LDAP LDAPS MS Active Directory RADIUS or CC Management authentication RADIUS Settings RADIUS Settings O Enable Preferred RADIUS Server Preferred a Service Port Alternate RADIUS Server IP Alternate RADIUS Service Port Timeout seconds Retries Shared Secret at least 6 characters To allow authentication and authorization for the KH1508Ai KH1516A1 through a RADIUS server do the following 1 Check Enable 2 Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers You can use the IPv4 address the IPv6 address or the domain name in the IP fields 3 In the Timeout field set the time in secon
162. te 1 Clicking Restore Default returns the device to using the default ATEN certificate 2 Both the private encryption key and the signed certificate must be imported at the same time 128 Chapter 9 Device Management Port Configuration The Port Configuration page displays status information and allows you to set the properties of a port that has been selected in the Sidebar Port Configuration Port ID Port Status Adapter Type Adapter F W Version Port Name Port OS OS Language Cable Length Access Mode Exit Macro 01 01 Offline N A N A Win El El English US Short_ e Exclusive e None v An explanation of the configuration fields is given in the table below Field Explanation Port OS Specifies the operating system that the server on the connected port is using Choices are Win Mac Sun and Other The default is Win OS Language Specifies the OS language being used by the server on the connected port Drop down the list to see the available choices The default is English US Cable Length Specifies the length of the Cat5e 6 cable that is used to connect the server to the port Choices are Short less than 10 m Medium 10 25 m and Long greater than 25 m The default is Short Note Cable length can affect video quality Generally speaking shorter cables offer better quality This setting is designed to compensate for lon
163. th the OSD Hotkey then click the F6 field or press F6 to turn BRC mode off 36 Chapter 4 OSD Operation F7 SCAN This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually The selection of computers to be included for Auto Scanning is made with the Scan Skip mode setting under the F3 SET function see page 31 The amount of time that each port displays for is set with the Scan Duration setting under the F3 SET function see page 30 As each computer is accessed an s appears in front of the port ID display to indicate that it is being accessed under Auto Scan mode While you are in Auto Scan mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse To resume scanning press any key or left click again See Auto Scan Mode Switching page 41 for details While Auto Scan mode is in effect the console will not function normally You must exit Auto Scan mode in order to regain control of the console To exit Auto Scan mode press the Spacebar or Esc 37 KH1508ai KH1516ai User Manual F8 LOUT Clicking the F8 field or pressing F8 logs you out of the OSD and blanks the console screen This is different from simply deactivating the OSD when you are at the Main Screen by pressing Esc
164. the Log Server is not connected this field displays Waiting This means that the Log Server s MAC address has not been set properly It needs to be set on the Device Management Date Time page see page 130 Days This field displays the number of days that the unit s log events are to be kept in the Log Server s database before expiration see Configure page 157 Description This field displays the descriptive information given for the unit when it was added to the Log Server see Configure page 157 The Event Panel The lower panel displays log events for the currently selected unit Note that if there are more than one units even though they aren t currently selected if their Recording checkbox is checked the Log Server records their log events and keeps them in its database 162 Appendix Safety Instructions General This product is for indoor use only Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be
165. this button to save the search results to file Exit Click this button to exit the Log Server Maintenance This function allows the administrator to perform manual maintenance of the database such as erasing specified records before their expiration time is up 159 KH1508ai KH1516Ai User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed When you click this item a dialog box similar to the one below appears Cs Interval 30 seconds Cancel Key in the number of seconds then click OK to finish Help From the Help menu click Contents to access the online Windows Help file The help file contains instructions about how to setup operation and troubleshoot the Log Server 160 Chapter 14 The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels The lower Event panel displays the tick information for the currently selected unit If there are more than one unit the selected unit is the one that is highlighted To select a unit in the list simply click on it a Configure Events Optone Melo Reccrdeg Asen Pon Connection Day Deserption Losdng item setting OHO Ducovemg DHCP Requesting j DHCP Requesting j ONS serves 1 10 01 23 H Acagi nave IP 1001254 s SLIDI 1008 150 searin
166. tkeys field click Clear 3 When you have finished keying in your sequence click Save To reset all the hotkeys to their default values click Reset 68 Chapter 6 The User Interface An explanation of the Hotkey actions is given in the table below Action Explanation Exit Remote Breaks the connection to the KH1508ai KH1516Ai and returns Location you to local client computer operation This is equivalent to clicking the Exiticon on the Control Panel The default keys are F2 F3 F4 Adjust Video Brings up the Video Settings dialog box This is equivalent to clicking the Video Settings icon on the Control Panel The default keys are F5 F6 F7 Toggle OSD Toggles the OSD Control Panel Off and On The default keys are F3 F4 F5 Toggle Mouse Display If you find the display of the two mouse pointers local and remote to be confusing or annoying you can use this function to shrink the non functioning pointer down to a barely noticeable tiny circle which can be ignored Since this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration This is equivalent to selecting the Single pointer type from the Mouse Pointericon on the Control Panel The default keys are F7 F8 F9 Note The Java Control Panel does not have this feature Adjust Mouse This synchronizes the local and remote mouse movements The default keys are F6 F7 F8 Video Au
167. tosync This combination performs an auto sync operation It is equivalent to clicking the Video Autosync icon on the Control Panel The default keys are F8 F7 F6 Show Hide Local Cursor Toggles the display of your local mouse pointer off and on This is equivalent to selecting the Null pointer type from the Mouse Pointericon on the Control Panel The default keys are F4 F5 Substitute Ctrl key If your local client computer captures Ctrl key combinations preventing them from being sent to the remote server you can implement their effects on the remote server by specifying a function key to substitute for the Ctrl key If you substitute the F11 key for example pressing F11 5 would appear to the remote server as Ctrl 5 The default key is F11 Substitute Alt key Although all other keyboard input is captured and sent to the KH1508ai KH1516ai switch Alt Tab and Ctrl Alt Del work on your local client computer In order to implement their effects on the remote server another key may be substituted for the Alt key If you substitute the F12 key for example you would use F12 Tab and Ctrl F12 Del The default key is F12 69 KH1508ai KH1516ai User Manual User Macros User Macros are created to perform specific actions on the remote server To create the macro do the following 1 Select User Macros then click Add 2 In the dialog box that comes up replace the
168. vements On screen keyboard with multilanguage support BIOS level access Chapter 1 Introduction Requirements General We recommend computers with at least a P 4 2 GHz processor with 1G of memory With their screen resolution set to 1024 x 768 Browsers must support 128 bit SSL encryption For the Log Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed Console A VGA SVGA or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation A USB or PS 2 mouse A USB or PS 2 keyboard Computers The following equipment must be installed on the computers that connect to the KHI1508Ai or KH1516A1 s KVM ports A VGA SVGA or Multisync port A Type A USB port and USB host controller for USB KVM Adapter Cable Connection see below 6 pin mini DIN keyboard and mouse ports for PS 2 KVM Adapter Cable Connection see below KH1508ai KH1516ai User Manual KVM Adapter Cables Cat 5e 6 cable is required to connect the KH1508Ai KH1516Ai to one of the KVM adapter cables The following KVM adapter cables are required for use with the KH1508Ai KHI1516Ai Function Module Connect to devices with PS 2 ports KA7920 KA7520 KA7120 KA9520 KA9120 Connect to devices with USB ports KA7166 KA7168 KA7169 KA7970 KA7570 KA7170 KA9570 KA9170 Connect to Sun Legacy systems with 13W3 por
169. ves for keyboard mouse and video let you choose any combination of DES 3DES AES RC4 or a Random cycle of any or all of them Enabling encryption affects system performance no encryption offers the best performance the greater the encryption the greater the adverse effect If you enable encryption the performance considerations are as follows RCA offers the least impact on performance DES is next then 3DES or AES The RC4 DES combination offers the least impact of any combination Working Mode Working Mode Enable ICMP Y Enable Brovser V Enable Multiuser Operation An explanation of the Working Mode items is given in the table below Item Explanation Enable ICMP If ICMP is enabled the KH1508ai KH1516ai can be pinged If it is not enabled the device cannot be pinged The default is Enabled Enable Multiuser Enabling Multiuser operation permits up to 32 users to log in at the Operation same time to share the remote bus If not enabled only one user can log in at a time The default is Enabled Enable Browser Enabling Browser means browser access is permitted If this is disabled users must access the switch with an HTTP URL 127 KH1508ai KH1516ai User Manual Private Certificate When logging in over a secure SSL connection a signed certificate is used to verify that the user is logging in to the intended site For enhanced security the
170. wser a Security Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed Security Alert xj Infomation you exchange with this site cannot be viewed or S hanged iy dhen However there is a problem with the site s security A The security certificate was issued by a company you have pren bra View the certificate to detemine whether you want to trust the certifying authority iv The security certificate date is valid A The name on the security certificate is invalid or does not match the name of the site Do you want to proceed Yes _ no vencenfcate The certificate can be trusted but the alert is triggered because the certificate s name is not found on Microsoft list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have 1t be recognized as trusted If you are working on a computer at another location accept the certificate for just this session by clicking Yes If you are working at your own computer install the certificate on your computer see below for details After the certificate is installed it will be recognized as trusted 181 KH1508ai KH1516Ai User Manual Installing the Certificate To install the certificate do the following 1 In the Security Alert dialog box click View Certificate The Certificate Information dialog box appea
171. xt time you open this page the Reset on exit checkbox will automatically be enabled and when the switch resets the new IP settings that you thought you discarded will become the ones used by the switch To avoid this problem you should go back to the network settings page and be sure that the IP settings that appear in the fields are the ones you want to use 142 Chapter 12 Download Overview Download is used to download stand alone AP versions of the Windows Client the Java Client the Log Server and the PON AP Download Click the program you want to download save it to a convenient location on your hard disk and run it from there 143 KH1508ai KH1516ai User Manual This Page Intentionally Left Blank 144 Chapter 13 Port Operation Overview After you have successfully logged in see Logging In page 49 the KHI1508Ai KH1516A1 opens to the Port Access tab s Connections page with the first KH1508Ai KH1516Ai selected in the sidebar FE 2 al 7 2 fe y ALTUSCN Device Management Log Maintenance Download Pare pl nen eee lag KHIS16Ai Connections User Preferences Sessions Access Rights 01 01 a 01 05 Port Number Port Name Device Name Status Operation 01 06 01 01 KH1516Ai offline Connect d 01 08 01 02 KH1516Ai Offline Connect gh 01 11 01 12 01 03 KH1516Ai Offline Connect Z 01 14 01 04 KH15164i Offline Connect 01 16 KA7170 01 05 KH15164i O
172. y 13W3 and serial RS 232 connectivity Local console provides PS 2 and USB keyboard and mouse support Supports multiplatform server environments Windows Mac Sun Linux and serial devices High video resolution up to 1600 x 1200 60Hz at up to 40 meters and 1280 x 1024 75Hz at up to 50 meters with the new ATEN KVM Cable Adapter KA7000 series Daisy chain up to 15 additional units control up to 128 KH1508ai or 256 KH1516Ai computers from a single console Management Up to 64 user accounts up to 32 users simultaneously share the control End session feature administrators can terminate running sessions Event logging and Windows based Log Server support Local Log Event Firmware upgradeable Adapter ID stores port information allowing administrators to relocate the servers to different ports without having to reconfigure the adapters and switch Port Share Mode allows multiple users to gain access to a server simultaneously Integration with ALTUSEN CC2000 Management software Ease to Use Interface Local Console Browser and AP GUIs offer a unified multilanguage interface to minimize user training time and increase productivity Multiplatform client support Windows Mac OS X Linux Sun KH1508ai KH1516ai User Manual Multibrowser support IE Mozilla Firefox Safari Opera Netscape Browser based Ul in pure Web technology allows administrators to perform a
173. yed before powering on the next station c After all the stations are up power on the computers Chapter 2 Hardware Setup Daisy Chain Installation Diagram ga a y amp O gt IL JE JL IL JE IE IL E EZ 0 BS y a E Os 00 bruma KH1508ai KH1516ai User Manual This Page Intentionally Left Blank 20 Chapter 3 Basic Operation Port Selection KHI1508Ai KH1516A1 installations provide three methods to obtain instant access to any computer in your installation Manual OSD and Hotkey Manual For manual port selection simply press the Port Switch that corresponds to the device you wish to access OSD GUI The KH1508Ai KH1516A1 provides menu driven interfaces to the computer switching procedure There are two systems A text based OSD when you log in from a local console and a graphical user interface GUI when you log in remotely over the internet or locally via a Laptop console Local console OSD operation is discussed in the next chapter GUI operation is discussed from Chapter 5 onwards for Internet browser Laptop and Windows and Java logins Manufacturing Number The MFG Number Manufacturing Number is an internal serial number used by ATEN s factory and technical support staff to identify products This num
174. yed on the monitor connected to the console port Turns the Beeper on or off If Force all to grayscale is enabled the remote displays of all devices connected to the KH1508Ai KH1516Ai are changed to grayscale This can speed up I O transfer in low bandwidth situations Ifthe Adapter ID function is enabled the default the switch stores adapter cable information for each of its ports so that when you move a KVM Adapter Cable from one port to another it remembers the adapter cable s port properties information at the new location 112 Chapter 9 Device Management Network The Network page is used to specify the network environment IP Installer Enabled Service Ports Program 3000 HTTP 80 HTTPS 443 Network Configuration IPv4 Configuration Obtain IP address automatically DHCP Set IP address manually Fixed IP IP Address 172 17 17 31 Subnet Mask 255 255 255 0 Default Gatevay 172 17 17 254 Obtain DNS server address automatically Set DNS server address manually Preferred DNS server 10 0 1 6 Alternate DNS server 10 0 1 7 O Disabled IPv6 Configuration Obtain IP address automatically DHCP Set IP address manually Fixed IP IP Address Prefix Length Default Gatevay Obtain DNS server address automatically Set DNS server address manually Preferred DNS server Alternate DNS server Each of the elements on this page is

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