P510S Service Guide 1
Contents
1. Step 6 Replace the new Tray exit and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 49 Maintenance Parts Replacement Procedures Parts Name TPH linkage Part No 47 D0928 001 Tools Phillips screwdriver 2 Flat blade screwdriver small Pliers Procedure 17 Maintenance part TPH linkage eer T y Step 1 Remove DOOR_RIGHT_ASRT CASET_RIGHT_A5RT CASE LEFT ASRT CASE BACK ASRT CASE TOP ASRT MAIN BD and RIBBON REVERSE MOTOR FRAME according to Step 2 Remove 6 screws that hold k frame main top and chassis and remove E ring that hold shaft T PH linkage of both sides then take frame main top Right side CONFIDENTIAL 50 Step 3 Release the spring slide the shaft to the right side pull out to up then take out the linkage Slide the shaft to the 1 71 right pull out to up Step 4 Replace the new TPH linkage and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 51 Maintenance Parts Replacement Procedures Parts Name TPH 300DPI 5 GLAZE 70UM TPH ASSY Part 37 P3U60 T11 Tools Phillips screwdriver 2 Procedure No 18 Maintenance part TPH 300DPI 5 GLAZE 70UM TPH ASSY y 1 2 y en Jj 1 T Step 1 Remove CASE_BACK_A5RT according to Procedure 1 Step 2 Unplug 3 conn2. 39 MTR STEP 7 5 60HM CAM PLTN 200MM RED amp STEP 7 5 4OHM CAM PINCH 90MM Pinch amp Platem motor sickens ties sie o ence Neto At tabe LE Rode specu Cus balai 40 STEP 7 5 60HM HBN T 350MM Ribbon take motor frame aa 41 STEP 1 8 2 4V 2 5A CAPSTON 250MM Capstan 42 STEP 3 75 8 5OHM PAPER EXIT 240MM BL Cutter door motor sss 43 OOTP iic 44 EL UTERIS accessed ttv tent 44 a O I E 46 Hos d AA SN na ad NE A 47 uot mE 49 TPE B00DPIAS GLAZE AS SY 51 CARS PAIN TROLL EU c T E 55 HOLLER PLATEN NEW Faten Oler iu deus S ER 57 HOLLER ING PINCH TOUCT 59 ek ah aca lat LAN Benang Ak 61 lcs Ite 63 WIRE DOOR SNR 310MM Cover open 9 63 WIRE PAPER BOX 5 390MM BLUE Paper Box Sensor sse eee 64 WIRE PAPER TYPE 590MM Paper type Sensor white 66 WIRE PAPER OUT 680MM Paper out Sensor red
3. N N N TPH amp LINKAGE PLATEN CAPSTAN B PINCH ROLLER ROLLER ROLLER LINK LOCK CONFIDENTIAL Cam Motion Load Q1 cam platen position v Platen roller is still in released position P2 cam pinch position v Pinch roller now is attached with the capstan roller v is moved to active position but TPH is not touching the platen roller v Link lock is activated so the Paper Box cannot be taken away 2 eS RR TE TE TE TE TETE TETE TE TETE ee EJ Tr ag aan AR REI AAA S T PLATEN PINCH ROLLER ROLLER S LINK LOCK ROLLER CONFIDENTIAL Cam Motion Print Q2 cam platen postion v PLATEN rotates and cause LEVER PLATEN rotates v Platen roller is now contacting with TPH P2 cam pinch postion v Pinch roller is still attached with the capstan roller v Link lock is still activated so the Paper Box cannot be taken away v TPH is still in active position and TPH is touching the platen roller is 7 amp LINKAGE 20 CONFIDENTIAL Cam Motion Cutting Q3 cam platen postion v CAM rotates and caused LEVER PLATEN rotates v Platen roller is released again v SEPARATION PAPER CUT shifts P2 cam pinch postion v Pinch roller is still attached with the capstan roller v Link lock is still activated so the Paper Box cannot be taken away v T
4. CONFIDENTIAL 37 Step 4 Remove 4 screws that hold LCD panel frame cover and then take off the LCD Step 5 Replace the new LCD_BD and assemble it in the reverse order of the disassembly procedure Inspection Verify that the connectors properly connected Perform the test print and verify that all the operations are normal CONFIDENTIAL 38 Maintenance Parts Replacement Procedures Parts Name BUTTON BD 45 D09RU 021 Tools Phillips screwdriver 2 Procedure No 8 Maintenance part BUTTON_BD Step 1 Remove DOOR RIGHT ASRT CASET RIGHT A5RT CASE LEFT A5RT and CASE TOP according to Procedure No 1 and 2 Step 2 Remove 4 screws that hold the BUTTON BD from CASE TOP ASRT w Step 4 Replace the new and assemble it in reverse order of the disassembly procedure CONFIDENTIAL 39 Motors Maintenance Parts Replacement Procedures Parts Name STEP 7 5 6OHM RBN S 160MM ROHS Part 17 MKD09 BN1 Ribbon reverse motor frame Tools Phillips screwdriver 2 Procedure No 9 Maintenance part STEP 7 5 60HM 5 160MM ROHS Ribbon reverse motor Lit gt d Step 1 Remove DOOR RIGHT AB5BRT CASET RIGHT 5 CASE LEFT ABRT CASE BACK and CASE TOP according to Procedure No 1 and 2 Step 2 Remove 4 screws that hold the ribbon reverse motor frame the
5. RIBBON REVERSE MOTOR FRAME and TPH Linkage CAPSTAN ROLLER 5 according to Procedure No 1 2 3 9 14 16 17and 19 Step 2 Remove 1 E ring and bearing from left side of the peeler bar slide the peeler bar to the right and pull it out Step 3 Remove 2 screws that hold p frame holder led and pull it out to the front CONFIDENTIAL 60 4 Remove 2 clamps from both sides of the pinch roller slide the roller to the right and then pull it out to the front Remove the oil retaining bearing together Step 5 Replace the new pinch roller and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 61 Maintenance Parts Replacement Procedures Parts Name Tray feed 48 D0910 001 Tools Phillips screwdriver 2 Procedure No 22 Maintenance part tray feed Step 1 Remove DOOR RIGHT ABRT CASET RIGHT_A5RT CASE LEFT A5RT CASET FRONT A5RT CASE BACK 5 CASE TOP ABRT MAIN BD ROLLER_ EXIT PINCH CUTTER 5 TRAY EXIT ASSY RIBBON REVERSE MOTOR FRAME TPH CAPSTAN ROLLER A5 ROLLER PLATEN NEW 5 PINCH 5 according to Procedure 1 2 3 9 14 16 17 19 20 and 21 Step 2 Remove 4 screws that hold the tray feed Through these 2 holes to remove 2 screws CONFIDENTIAL Remove 2 screws where bottom of printer 62 CONFIDENTIAL 63 Sensors Maintenance Parts Replacement Pro
6. 1 67 WIRE LE FEED SNR 490MM LE Sensor e Ino Uri 66 WIRE JAM SNR 340MM WIRE JAM LED 290MM Jam 9 69 WIRE 5 LEFT 120MM WIRE SNH RIGHT 160MM WIRE LED LEFT 350MM WIRE RBN LED RIGHT 470MM Ribbon 70 WIRE CAM PINCH 180MM C m Sensors 72 WIRE SMART CAIP 240MM IG CID diu En RUE aban ee UO UR NEU 73 CHAPTERS ADJUSTMENT 74 CHAPTER 6 GEAR HIST Ann AAA 78 CHAPTER ERROR MESSAGE 5 80 CHAPTER 8 CONTACT INFORMATION 85 CONFIDENTIAL 4 Chapter 1 Introduction This document contains operation theory and parts replacement procedures that are intended to ease the task of transportation usage maintenance and parts replacement The 5105 is a new generation printer that is designed for fast and massive printing solution As compare to other series HiTi Research amp Development Team has reduced many adjustment and alignment of mechanism and hardware of this printer to reduce the time and effort in servicing Resolution Max Prints Size Printing Speed 6x4 Printing Speed 5x7 Printing Speed 6x8 6x9
7. Capacity Printing Category Display Media Wireless Support Driver Dimension amp Weight Print Kit a F 2 Me 1j CF Slot Multi Memory Card Slot USB Host Computer Interface LED Indicator Universal Power Supply Memory Power Consumption Idling 20W or less CONFIDENTIAL 5 Chapter 2 Specifications Description 300 x 300 6x9 borderless Less than 13 sec From Y Layer to Paper exit Less than 20 sec From Y Layer to Paper exit Less than 23 sec From Y Layer to Paper exit 6x4 330 images 5 7 190 images 6x8 6x9 150 images 6x4 5x7 6x8 6x9 6x9 2UP 3 6 inch TFT LCD Tilt able Number of Dots 320 x 240 Color Numbers 8 bit RGB CF amp Micro Drive SD SDHC MMC MS MS Pro USB Pen Drive Blue tooth amp Wi Fi P510Si only Windows 2000 XP 32 64 bit Vista 32 64 bit Mac OS X 10 2 10 5 392 298 245 300 consumables excluded 6x4 660 images 1 330 Prints Per Roll 2 Rolls In a Carton 2 Paper Size 152mm x 102mm 5x7 380 images CTN 1 190 Prints Per Roll 2 Rolls In a Carton 2 Paper Size 127mm x 178mm 6x9 300 images CTN 1 150 Prints Per Roll 2 Rolls In a Carton 2 Paper Size 6x8 152mm x 203mm 3 Paper Size 6x9 152mm x 229mm X1 For Compact Flash amp Micro Drive X1 For SD SDHC MMC MS MS Pro X1 USB 2 0HS X3 100 240v 50 60Hz 32MByte Operating 400W or less 2 1 Documentation amp Configuration User Manual Warranty Sh
8. printer and detect ribbon size type Error Message Red LED blinking times Cover Open 1 gt Ribbon LED Sensor The 510 Ribbon LED Sensor are different from other series it s now an infaraed sensor that only detects the black bars between each colors Please also refer to assembly and disassembly for more details of how to replace them There are totally 4 sets of items including 2 LED and 2 sensors of left and right side Error Message Sensor Type Function Activity Time Red LED blinking times WIRE RBN_LED_LEFT Ribbon Out i When ribbon can t be taken to 3 WIRE LED RIGHT eee as correct position it will show OR A7OMM 7 ial Bar error Print Fail WIRE RBN_SNR_RIGHT Individually 160MM Y M C O WIRE RBN LED LEFT 350MM WIRE RBN SNR LEFT 120MM WIRE RBN LED RIGHT 470 WIRE RBN SNR RIGHT 160MM B B B B CONFIDENTIAL 14 Penetration Type Sensor Cam Sensor Type Reflective Type Sensor Penetration Type Sensor Jam type sensor Penetration Type Sensor Ribbon type sensor LED and Sensor CONFIDENTIAL 15 The Motors Motor Type Function MTR STEP 7 5 60HM PLTN 200MM RED Control the position of Cam Platen STEP 7 5 4OHM CAM PINCH 90MM Control the position of Cam Pinch STEP 1 8 2 4 2 5A CAPSTON 250MM paper forward and backward STEP 7 5 6OH
9. Netherlands Europe Esp 206 5633 AC Eindhoven The Netherlands TEL 31 40 256 5166 FAX 31 40 290 3176 India 401 402 4 Floor Siddharth Building 96 Nehru Place New Delhi 110019 TEL 91 11 4180 8191 FAX 91 11 4180 8193 UAE Middle East and Africa Emaar Business Park Bldg 2 Office 4 261750 Dubai U A E TEL 971 4 3674547 FAX 971 4 3674221 Mexico South America Agustin Gonzalez de Cossio No 1 202 Col Del Valle C P 03100 Mexico D F Mexico TEL 52 55 50253671
10. 65 D0913 001 GEAR_CAM LINK DOOR 2 60 P1001 001 FELT TQL G2 GEAR DRIVER TQL 65 D0911 001 PULLEY CAPSTAN COMPOUND 65 D0915 001 DOOR CUT 65 D0904 001 GEAR DRIVE IDLE 73 81201 306 a 65 00921 001 GEAR_LINKER 73 81241 204 E RING D2X5X0 4T MACH PAN W6 65 D0909 001 GEAR TQL TAKE C 74 13H53 6P0 FLAT SPRING WASHER M3 Se B13 56 P0829 G01 GEAR ROLLER EXIT B14 W15 D0907 001 EAR SWING A5 1 MEC W6 c 00103 21 IDLE_GEAR2_FEEDR W11 W17 OLLER W18 B20 56 P0829 G01 GEAR ROLLER EXIT GEAR TQL DRIVE T W21 65 D0902 001 CONFIDENTIAL 79 4 i 6 1 me dpa Li us Part Number Gear Name No Part Number Gear Nam 65 D0917 001 46 D0905 001 65 D0917 001 65 D0920 001 65 D0916 001 65 D0920 001 65 D0919 001 56 D0103 G21 IDLE GEAR2 FEEDROL GEAR TQL DRIVE ROLLER EXIT W27 LER TQL ROLLER EXIT OTL VS6 200B B28 56 P0829 G01 GEAR ROLLER EXIT GEAR TQL DRIVE ROLLER EXIT 56 D0921 001 CLAW SPOOL SUPPLY GE TQL DRIVER NEW _ 1 TQL_ORING_SUPPLY PULLEY ROLLER EXIT MXL 65 C0104 011 W2 GEAR IDLE ROLLER EXIT PULLEY ROLLER EXIT MXL PULLEY CAPSTAN MXL 46 D0902 001 Chapter 7 Error Message R 5 blinking times Cover Open 1 time Ribbon 2 times Missing Ribbon Out 3 times Paper Out 4 times Paper Jam 5 times Paper 6 times Mismatch Cam Platen 7 times Error
11. ALTERA This chip controls the TPH interface gt Capstan motor cutter door motor and I O USB2 0 This is the USB 2 0 IC chip VR This is the various resistors for ribbon sensors but now HiTi provides a software to adjust the ribbon sensing values so its not necessary to adjust this VR every time IC 7171 This chip is used to convert the CCIR601 656 digital interface signals to NTSC PAL video signals Power board POWER BD is an AC to DC power convert device It generates 400W max 30V DC source to drive the printer There is also no hardware adjustment required for the 5105 power board the printout density can be adjusted through special software device Please refer to Chapter 5 of this service guide adjustment instruction 172222 i 7 ii Wh HET AR Ma a r CONFIDENTIAL 9 TPH Board is extended circuit board from main board that converts the 27 10 to the thermal print head Card Board is like card reader that connects to the main board it supports Compact Flash Card including CF 1 CF type Micro Drive Multi Media Card Secure Digital Card and Memory Stick Card LCD Board controls the 3 6 inch TFT LCD panel The TFT LCD panel is to display images and messages for user operations Button Board As to its name this board controls the buttons that are below the LCD panel In most cases the problem of button insensit
12. CASET RIGHT remove 6 screws that hold the CASE TOP on the top side CONFIDENTIAL 30 Step 3 Remove the 2 cables that connect the CASE_TOP_A5RT and MAIN Step 4 Replace the new CASE and assemble it in the reverse order of the disassembly procedure Note While installing the cables during Step 3 make sure that it s properly inserted into the connector Inspection Verify that the connectors properly connected Perform the test print and verify that all the operations are normal CONFIDENTIAL 31 Circuit Boards Maintenance Parts Replacement Procedures Parts Name MAIN BD Part No 45 D09R1 041 Tools Phillips screwdriver 2 Procedure No 3 Maintenance part MAIN zm Tli i Viren ima 11 ex E E T IE s CS ai dre ad edes q ie E h i be a5 p it Gm Aa Step 1 Remove DOOR RIGHT ASRT CASET RIGHT A5RT CASE LEFT and CASE TOP according to Procedure No 1 and 2 Step 2 Remove all connectors of MAIN BD and remove 5 screws that hold the PCB and then take of the PCB p i i E 8 Step 3 Replace the new MAIN BD and assemble it in the reverse order of the disassembly procedure Note During installation in Step 2 confirm that the PCB is securely in
13. CONFIDENTIAL 55 Maintenance Parts Replacement Procedures Parts Name CAPSTAN ROLLER A5 Part No 53 D0911 001 Tools Phillips screwdriver 2 Flat blade screwdriver small Procedure No 19 Maint part CAPSTAN ROLLER A5 nti EY 4 Step 1 Remove DOOR_RIGHT_A5RT CASET_ RIGHT A5RT and CASE LEFT according to Procedure No 1 Step 2 Remove E ring that hold CAPSTAN ROLLER 5 and take out ring gasket belt gear and bearing Remove E ring that hold capstan roller Step 3 KEUNE 4 screws that hold LINK_PRESS_BELT and the belt will be release L 5 _ M o CONFIDENTIAL 56 that hold gear_capstan i Step 4 Remove 1 screw pE f 5 y EN D P E Vs NE A 4 H 3 p nd ii i 3 1 E 4 i Iri x ES p y 4 Note Please be noticed ring gasket and spring position Step 5 Slide the CAPSTAN ROLLER A65 to the right side pull out the roller Step 6 Replace the new CAPSTAN ROLLER and assemble it in the reverse order of the disassembly procedure Note MM ik TO etka 54 7 The bearing are different CONFIDENTIAL 57 Maintenance Parts Replacement Procedures Parts Name ROLLER PLATEN NEW A5 Platen rolle
14. Cam Pinch Error 8 times Code 22 Code 25 Code 26 Code 27 CONFIDENTIAL Possible Cause The printer cover is not closed properly 2 Connection of the Cover Sensor is not good 3 The Cover Sensor is damaged The ribbon cartridge is not inserted properly 2 The ribbon cartridge is damaged 3 Connection of the IC Chip Sensor is not good 4 The IC Chip Sensor is damaged 1 There is no more ribbon frames inside the ribbon cartridge 2 Connection of the Ribbon LED amp Sensor left amp right is not good 3 The Ribbon LED left amp right is damged 4 The Ribbon Sensor left amp right is damaged 1 Paper has run out 2 The Paper roll is not properly installed 3 Connection of the Paper Out Sensor is not good 4 The Paper Out Sensor is damaged USB disconnected between PC and printer There is paper jammed inside printer when power on Jam sensor can t detected paper after LE sensor detected during paper loading It might be these 2 sensors NG Eject sensor can t detected paper when printing finished It might be eject sensor NG When paper needs to rewind back during printing but it can t Eject sensor dectected paper when power on Paper stuck nearby Jam sensor dectected paper when power on Paper stuck nearby Code 21 Code 23 Code 24 LE sensor dectected paper when power on Paper stuck nearby 1 Ribbon melt 2 Paper jam near the exit 3 Capstan roller wo
15. and when the edge of paper passes sensor in paper rewind printer will slow down the rolling speed When print fails paper jammed in printer it will show error When printed finish sensor will detect paper length which needed and cutting paper 11 Red LED blinking times Paper Out 4 Paper Mismatch 6 Paper Out 4 Paper Out 4 Paper Jam 5 Paper Jam 5 12 CONFIDENTIAL WIRE PINCH WIRE 180MM T 7 5 gt O Omnem CONFIDENTIAL 13 gt Cam Sensors function Error Message Red Sensor Type Function Activity Time LED blinking times WIRE Cam sensor 2 pcs If sensors detects wrong Cam Platen Error 7 CAM PINCH indicates the position positions in necessary OR 180MM of platen roller and conditions Cam Pinch Error 8 pinch roller There are three positions P1 initial position P2 load position and P3 print position Cover and Chip Sensors function These two sensors are visible without disassembling the machine Please refer to assembly and disassembly for more details of how to replace them Sensor Type Function Activity Time WIRE Detect front When front cover opens printer DOOR SNR cover 15 well will stop all actions and show 310MM positioned or not error Detect ribbon Sensor will detect if the area code Ribbon Missing SMART_CHIP type and sheet match or not between ribbon and 2
16. based software which gives users who don t need color adjustment an easy and fast way to print passport ID photos Users can create ID formats and then print the photo at same time eFrame Converter is a dedicated utility tool for users to convert TIFF file to designated eFrame formats Users design the eFrame with Alpha channel in PhotoShop and then use eFrame Converter to convert the TIFF file into specific template P510S P510Si can read Note this is not a printing software but a template converter EventDesiree Deluxe Designed for event business users to print a large quantity of photos with or without template in a limited amount of time The software permits users to assign a specific folder and P510S P510Si will automatically print out photos saved to this folder CONFIDENTIAL 7 Chapter 3 Operation Theory Hardware Circuit Boards Definition There are six different types of circuit boards in P510S and each of them has different functions as the following Card Board LCD Board Notes All boards are connected to the main board so most cases during problem checking we advise to start with the individual boards before checking the main board Main board adopts 30V from power board to control the motor driver ICs that drives the motors and the mechanisms The main board also converts input from 30V to 5V and 3 3V by voltage regulators of ASIC to Memory Video IC and the
17. 0x00030000 Please follow the instructions on printer LCD monitor before continuing the print job Paper Jam 0x0003000F Printer has no response Paper out or feeding error Please pull out the paper box and insert again after papers refill or sorting Paper roll mismatch Please put in the correct paper roll before continue Ribbon type mismatch ere Please put in the correct ribbon cassette before continue printing 0 00007540 Printer 15 at Standalone Mode Please exit Standalone Mode before continue printing Service Code for Service Centers Error Codes Problem Check Item LCD No Wrong Signal LCD screen not showing properly LCD panel and LCD BD Button Insensitive Panel button faulty Replace the Button BD Button No Response Panel button faulty Replace the Button BD LCD Defect Dot LCD problem Change the LCD Button Noise Panel plastic button misaligned Replace plastic buttons Unsupported Ribbon Change to correct ribbon Ribbon Read Write Error Wrong ribbon placed Replace IC chip sensor Ribbon Error Paper Box Missing Box not inserted properly or box sensor faulty ee Image Device Error Card BD faulty Replace Card BD Printing Fail Ribbon detection failure during printing Check Main BD Noise Beauly Printer Off Line Data Format Error Driver not set properly USB connector faulty 41 0 Command Sequence Error No Power Power BD faulure Replace Power BD
18. 1 Tool Aibbon Clean TPH Check Print Chart Calibrate Before change TPH ohm 14 31v s Voltage ee i Fine Adjust TPH Voltage Print Chart change TPH CONFIDENTIAL 77 4 Push Print Chart button and take P4 to compare to P2 Ol H Tools 7 0 Device HiTi P1108 1 11 6 K CN Reset Printer Status Ready inte USB Too 1 Tool 2 Ribbon Clean TPH Check Print Chart 3018 ohm 14 31v Bees conan Voltage Calibrate Fine Adjust TPH Voltage Print Chart After change TPH 5 If P4 color is too dark choose 1 If P4 color is too light choose Color density should be in P1 P2 and P3 color density range Keep doing 1 or 1 if color density is not in the range of P1 P2 and 13 H Toole 3 7 0 Device HiTi OLILEKCN Reset Printer Status Aeady ool Ribbon Clean TPH Check Print Chart Before change TPH Calibrate TPH Voltage Print Chart After change TPH 1 color darker number is increasing 1 color lighter number 15 decreasing CONFIDENTIAL 78 Chapter 6 Gear List Ress j T IMS 1 Vn 7 X s b F D i D 4 an Vii i i SS N J A Part Number Gear Name 56 P1002 002 BARRICADE G2 Part Number Gear Name 2 56 P1005 G02 GEAR RBN G2
19. 2 Step 3 Replace the new cam sensors and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 73 Maintenance Parts Replacement Procedures Parts Name WIRE SMART_CHIP 240MM IC chip sensor Part 40 00906 01 Tools Screwdriver small Procedure No 31 Maintenance part WIRE SMART_CHIP 240MM IC chip sensor Step 1 Remove CASE LEFT A5RT Ribbon reverse motor frame Cam Pinch amp Cam Platen motor frame according to Procedure No 1 10 Step 2 Remove 2 screws that hold IC chip sensor and remove wire and take it off Step 3 Replace the new IC chip sensor and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 74 Chapter 5 Adjustment Please make sure you got the latest version of this special HTools from HiTi service Team service2 hi ti com H Tools 3 7 0 Any adjustment that needs disassembly of appearance cover the door sensor 1s required to be enabled pressed in in order to have the printer is ready mode ADF Test Check the paper feeding function Please make sure the paper roll amp cassette is properly installed 3 3 0 Device P5105 0 94 0 0 status SE AY Info USB Tool 1 Tool 2 Ribbon Clean TPH ADF Test Error Renew History 1 f Press this single test button to start the paper feeding function CONFIDEN
20. 240MM BL Cutter Door Motor 1 te Re ie i ee E nd m 1 1 B is T ps EE Capstan Motor is the most powerful motor in this printer it controls the capstan roller through a belt and set of gears that controls the movement of the paper roll during printing process CAPSTON 250MM Capstan Motor CONFIDENTIAL 17 Printer Operation Chart FW Initialization This sensor is the key part of enabling most of the Door Sensor activated 22 functions of this printer WIRE DOOR_SNR 310MM p A m MM 21 4 All sensors reset Cam movement starts Initial Position Paper starts to feed in and Linkage moves toward the sensor to detect the ribbon Print Position Paper roll will wind back to the cassette and cam will rotate back to initial position e Under batch printing the paper will not be winded back to the paper cassette it will keep going the Load amp Print process till the job ends Complete CONFIDENTIAL 18 Mechanism amp Movements Cam Motion Initial Q1 cam platen postion v Platen roller is in released position P1 cam pinch postion v Pinch roller is released from the capstan roller V Link lock is released v Linkage is widely opened N
21. 5 56 D0963 001 25 ER CONFIDENTIAL 26 Step 1 Open the DOOR_RIGHT_A5RT remove 5 screws that hold the CASE_RIGHT_A5RT on the right side Step 2 Turn the printer around to the bottom you ll see that there are total 13 screws shown as below picture Remove 2 screws of right and then can take off the right cover CASE RIGHT Remove 6 screws both front back sides and then take out front cover CASE FRONT and CASE BACK Remove 5 screws of left that hold CASE LEFT CONFIDENTIAL 21 Step 3 Move back to the right side slide the DOOR_RIGHT_A5RT to front side then take off DOOR HIGHT Step 4 Now turn the printer to left side remove 3 screws that hold CASE LEFT then take off CASE LEFT ABRT CONFIDENTIAL 28 Step 5 Remove 2 connectors that connect with power core and POWER BD remove 1 screw that ground and then take off CASE_LEFT_ASRIT 4 UD A LE 1 Total 5 pieces of appearance cover of this printer as shown below CONFIDENTIAL 29 Maintenance Parts Replacement Procedures Parts CASE TOP ABRT No 56 D0908 001 Tools Phillips screwdriver 2 Procedure No 2 Maintenance part CASE ASRT Step 1 Remove DOOR RIGHT A5RT CASET RIGHT CASE LEFT according to Procedure No 1 Step 2 After take off CASE LEFT
22. CONFIDENTIAL Service Guide CONFIDENTIAL 2 Revision History Date Revision Description Remark 2008 8 8 1 0 First Edition 2009 04 22 1 01 Add Paper jam error code P74 2010 06 11 1 1 1 Updates Error Message 2 TPH Voltage adjustment 3 Fine tune Chapter 4 Disassembly and Assembly CONFIDENTIAL 3 Outlines CHAPTER J INTRODUC TION a 4 CHAPTER 2 SPECIFICATIONS 5 CHAPTER 3 OPERATION THEORY DINER 7 CHAPTER 4 DISASSEMBLY 8 ASSEMBLY 23 TE a a 23 4 2 ROPE uctor eaten 25 4 3 PARTS REPLACEMENT PROCEDURE AAA anaes 25 MAIN COVER REMOVAEFHOCOCEDURE uterino SS DS at evans 25 29 uie 31 MAIN 31 22 EVE ee ee eee 33 Vee GB escena MEL CI LI 34 DD B CM 36 38 MOTOR M 39 STEP 7 5 60HM HBN S 160MM ROHS Ribbon reverse motor frame
23. HT 470MM Ribbon 40 D0912 R01 amp LED Sensor 40 D0913 R01 Tools Phillips screwdriver 2 Procedure No 29 Maintenance part WIRE SNR LEFT 120MM WIRE RBN SNR RIGHT 160MM WIRE RBN LED LEFT 350MM WIRE LED RIGHT 470MM Ribbon LED Sensor gt Step 1 Remove DOOR_RIGHT_A5RT CASET_ RIGHT_A5RT CASE LEFT A5RT CASE BACK _A5RT CASE TOP 5 ROLLER EXIT PINCH CUTTER A5 TRAY EXIT ASSY RIBBON REVERSE MOTOR FRAME TPH Linkage and CAPSTAN ROLLER 5 according to Procedure No 1 2 3 9 14 16 17 and 19 Step 2 Remove the HOLDER_SENSOR_RBN_LEFT according to pinch roller replacement procedure Procedure No 21 setp 1 2 and 3 Step 3 Remove 2 screws from both sides of TPH linkage that hold ribbon LED and take it off CONFIDENTIAL 71 Step 4 Replace the new ribbon LED sensor and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 42 Maintenance Parts Replacement Procedures Parts Name WIRE CAM_PINCH 180MM Cam sensors Part 40 00916 01 Tools Screwdriver small Procedure No 30 Maintenance part WIRE CAM_PINCH 180MM Cam sensors 2 gt Step 1 Remove CASE LEFT and Cam Pinch 8 Cam Platen motor frame according to Procedure No 1 and 10 d 4 gt a V ani e Step el 2 Screws that hold cam sensors and take it off
24. I Os Notes There is no hardware adjustment required for the 510S main board the ribbon sensors can be adjusted through special software device nir F m CONFIDENTIAL 8 ASIC also known as central processor On this system two ASIC units are applied to increase the printing speed one is to control motors sensors LEDs and TPH heating energy another one controls the card USB including the wireless device connections and video display image enhancement below has more detail about these two ASIC 1 OEE ASIC DSP During standalone operation this ASIC proceed the images from the card board action includes rotate color adjustment resizing and all modification in the edit function Possible cause of image process failure due to this ASIC 1 1 SDRAM for DSP This 32MB SDRAM is to be used as the data buffer storage The image file print data video frame are temporarily stored here during operation 1 2 NOR Flash for DSP This 1MB flash memory stores the MCU code the DSP code the logo the OSD On Screen Display map and etc OEE ASIC Print Engine We call this the print engine because it s in charge of the motor and USB connection 2 1 SDRAM for Print Engine This 32MB SDRAM is to be used as storing data buffer The image file print data video frame are temporarily stored during operation 2 2 NOR Flash for Print Engine This 1MB flash memory stores the MCU code FPGA
25. INCH CUTTER 5 TRAY EXIT ASSY RIBBON REVERSE MOTOR FRAME TPH Linkage CAPSTAN ROLLER 5 ROLLER PLATEN NEW 5 PINCH 5 and Tray feed according to Procedure No 1 2 3 9 14 16 17 19 20 21and 22 Step 2 Remove 4 screws that hold tray feed and separate them Step 4 Replace the new LE Sensor and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 69 Maintenance Parts Replacement Procedures Parts Name WIRE JAM SNR 340MM WIRE JAM LED 290MM 40 D0914 R01 amp Jam Sensor 40 D0915 R01 Tools Phillips screwdriver 2 Screwdriver small Procedure No 28 Maintenance part WIRE JAM_SNR 340MM WIRE JAM_LED_ 290MM Jam Sensor Step 1 Remove DOOR_RIGHT_A5RT CASET_ RIGHT_A5RT CASE LEFT A5RT CASE BACK A5RT CASE TOP AB5RT MAIN BD ROLLER EXIT PINCH CUTTER AP Tray exit RIBBON REVERSE MOTOR FRAME TPH Linkage according to Procedure No 1 2 3 9 14 16 and 17 Step 2 Remove 4 screws from both sides of tray exit that hold jam sensor and take it off Step 3 Replace the new Jam Sensor and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 70 Maintenance Parts Replacement Procedures Parts Name WIRE RBN SNR LEFT 120MM WIRE 40 D0907 R01 8 RBN SNR RIGHT 160MM WIRE RBN LED LEFT 40 D0908 R01 amp 350MM WIRE RBN LED RIG
26. INCH CUTTER A5 and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 46 Maintenance Parts Replacement Procedures Parts 48 00917 001 Tools Phillips screwdriver 2 Procedure No Maintenance part CUTTER_C104KZ Step 1 Remove DOOR_RIGHT_A5RT CASET_RIGHT_A5SRT CASE LEFT ASRT CASE TOP ROLLER EXIT PINCH CUTTER 5 according to Step 2 Remove 2 screws that hold Cutter and then take off the cutter R Remove 1 screw from each side CONFIDENTIAL 47 Maintenance Parts Replacement Procedures Parts Name Tray exit Part No 48 D0911 001 Tools Phillips screwdriver 2 Procedure No 16 Maintenance part Tray exit Step 1 Remove DOOR_RIGHT_A5RT CASET_RIGHT_A5RT CASE LEFT A5RT CASE BACK A5RT CASE _TOP_A5RT MAIN_ BD and ROLLER EXIT PINCH CUTTER 5 according to Procedure No 1 2 3 and 14 Step 2 Remove 2 screws both sides that hold tray exit CONFIDENTIAL 48 Step 3 Remove 1 connector as below Step 4 Pull up the tray exit from cam_shaft eset reer ik EU ali Car soar Pesci 1 i L ad E v i a p T ar n i Step 5 Uplift the TPH linka e and then pull out the tray exit E La E 1 ir
27. M RBN S 160MM ROHS Control the ribbon supply side MTR STEP 7 5 60HM RBN 350MM Control the ribbon take side CUTTER C104KZ Module Set Control the cutter moving STEP 3 75 8 50HM PAPER EXIT 240MM BL Control the cutter door motions Cam Platen Motor controls a set of cam gear that moves the platen roller toward the TPH thermal print head to start the dye diffusion thermal transfer process Cam Pinch Motor controls a set of cam gear which moves the pinch roller toward the capstan roller in order to produce enough attrition to move the paper to the printing position Ribbon Take Motor as to its name it winds the ribbon to the printing color Ribbon Reverse Motor provides the power of the reverse TQL that rewinds the ribbon backward Cutter Motor connects to a belt that pulls the cutter knife during separation of printout from the paper roll MTR STEP 7 5 4OHM CAM PINCH_ 90MM Cam Pinch Motor Module Set MTR of Al EN MTR STEP 7 5 60H 9 I STEP 7 5 60H S 160 lt M CAM Vern 200MM RED Ribbon Reverse ope Platen Motor Supply 6 qu mue A Motor STEP 7 5 60HM R BN T 350MM Ribbon Take Motor CONFIDENTIAL 16 Cutter Door Motor controls the door that separates paper roll and it s left over scrap into the paper cassette MTR STEP 3 75 8 50HM PAPER EXIT
28. PH is still in active position but TPH is not touching the platen roller LEVER PLATEN ES I 0 LINK SEPARATION PAPER CUT zl CONFIDENTIAL 22 Paper Path amp Cutting As shown below is the how the paper moves during printing process After the paper is being pulled out of roll and passed on to Pinch and Capstan Roller these two rollers will grab the paper to the next printing stage 13 Pinch Roller 14 Capstan Roller 11 TPH 12 Platen Roller 10 Paper Movement 19 Cutter VV VVVVV 21 Printout CONFIDENTIAL 23 Chapter 4 Disassembly 8 Assembly Safety Instructions VVVWV Head these instructions carefully Save these instructions for future reference Follow all warnings and instructions marked on the printer Before disassembly it should be off the switch and removed the plug of power cord Do not place the printer on an unstable cart stand or table The printer may get damaged by a fall Openings in the chassis and the bottom are provided for ventilation purposes and to ensure reliable operation of the printer by protecting it form overheating these openings must not be blocked or covered Placing the printer on a bed sofa rug or other similar not firm surfaces may block the openings The printer should never be placed near or over a radiator or heat register proper ventilation and cooling must be provided at all times The printer should only be operated with t
29. Printer Cannot Get Ready Red LED Fast Blinking FW Losing Cover Open Replace Main BD Cover Sensor faulty or cover itself not closing Check the sensor and the oroperl Skew Pinch Roller faulty Replace pinch roller Pixel Registration Uniformity TPH Pixel Fail Density Wrinkle Printout Contamination Scratch Horizontal Band Vertical Band Debris dot Debris trail Chart Abnormal NTF No Trouble Found Artificial Case Ribbon Jam Alien Object Inside Others CONFIDENTIAL 83 Replace these rollers Reinstall or replace the TPH Capstan or pinch roller problem TPH misaligned TPH NG Replace the TPH Use the Htools to adjust the Color not correct TPH VR Dust contamination or other sources Clean the printer Mechanism contamination or other misaligned Clean or align the evice causing the scratch on printout mechanism proper Check the below Jitter reference chart to find out which roller causes it Clean the still mechanisms of printer Change the Main BD Clean the printer thorough a 97 4 4 Clean the printer Contamination inside the printer mechanism mer ASIC faulty Change the Main BD TBD BD Depend on the situation it Any sort of cases done artificially by any means should be charged as actual cost Ribbon jammed on the capstan roller or other the Htools to roll out mechanisms the jammed ribbon otuffs that should not be inside the printer and Clean
30. Replace the new POWER and assemble it in reverse order the disassembly procedure Note During installation in Step 2 its very important to make sure that the PCB is securely inserted into the connectors Inspection Verify that the connectors properly connected Perform the test print and verify that all the operations are normal Maintenance Parts Replacement Procedures CONFIDENTIAL 34 Parts Name TPH_BD 45 D09R6 031 Tools Phillips screwdriver 2 Procedure No 6 Maintenance part TPH_BD Step 1 Remove CASE BACK ASRT according to Procedure 1 Step 2 Remove 4 screws that hold the PCB unplug all connectors and then take off the PCB CONFIDENTIAL 35 Step 3 Replace the new and assemble in the reverse order of the disassembly procedure Note During installation in Step 2 confirm that the PCB is securely inserted into the connectors Inspection Verify that the connectors are properly connected Perform the test print and verify that all the operations are normal CONFIDENTIAL 36 Maintenance Parts Replacement Procedures Parts Name LCD BD Part 45 DO9HB 031c Tools Screwdriver small Procedure No 7 Step 1 Remove DOOR RIGHT ASRT CASET RIGHT A5RT CASE LEFT A5RT and CASE TOP according to Procedure No 1 and 2 Step 2 Remove 2 screws that hold the LCD panel frame from CASE
31. TIAL 75 TPH Calibration Printout density adjustment Symptom Explanation Low Density Lower VR Value 1 Before replacing TPH please print 3 reference charts first P1 P2 OHT 3 7 0 Device Hii P1108 Reset Printer Status Ready Info USB 1 Tool 2 Ribbon Clean Print Chart Calibrate Before change TPH 3018 chm 14 91 Voltage TPH Fine Adjust TPH Voltage Print Laan i After change Apply 0 CONFIDENTIAL 2 According to new TPH 2 choose the close TPH land Voltage 3084 ohm 3090 ohm 15 08 3099 ohm 15 10 3105 ohm 15 12 3111 ohm 15 13 3120 ohm 15 16 3126 ohm 15 17 3135 ohm 15 19 3141 ohm 15 21 3150 ohm 15 23v O HIooh 3720 3156 ohm 15 24 3165 ohm 15 26 2313171 ohm 15 28 3180 ohm 15 30 3186 ohm 15 32 1195 ohm 15 34v 3201 ohm 15 35 3210 ohm 15 37 216 ohm 15 39 3725 ohm 15 41v 3231 ohm 15 42 v Print Chart a ae Betore change dian TPH Device status Fteady USB Reset Printer Into dan TPH Check Calibrate TPH Voltage Fine Adjust TPH Voltage Print Chart After change Apply o 27 TPH 3 Push Calibrate TPH Voltage Button Ol ATools 3 7 0 Device HiTi P1108 1 1 B K CN status Ready Info USB Tool
32. aper TBD 1 Take out jammed paper TBD 1 Change Capstan roller or Jam sensor 2 Change Cover A5 or Peeler Press ASRT 3 Change capstan motor 1 Cover A5 Peeler Press 5 2 Change Capstan roller or Jam sensor 3 Change capstan motor 1 Check the paper and ribbon were for the same size or not 1 Check connection of the Cam Platen Sensor 2 Change Cam Platen Sensor 3 Change Cam Platen Motor 4 Change Printer Main Board Check connection of the Cam Pinch Sensor 2 Change Cam Pinch Sensor 3 Change Cam Pinch Motor Nvram Error 9 times Ribbon Chip 10 times Error ADC Error FWCheckSum 13 times Error Cutter Error 15 times 12 times Error Code Error Code 0 0000001 0 0000002 0x0000274D 0x00000080 0 11000002 0 11000008 0x000100FE 0x000301FE 0x00030001 0x00030101 0x00030201 0x00030301 0x00030302 0x00030402 0x00030501 0 00030601 0 00030701 0 00030502 0 00030602 0 00030702 0 00030802 0 00031201 0 00050001 0 00050101 0 00080004 0 00080103 CONFIDENTIAL 81 4 Change Printer Main Board Main BD internal error Change Printer Main BD 1 Ribbon Chip faulty 2 Ribbon cartridge is damaged 3 the Chip Sensor is damaged 1 Use an eraser to clean the ribbon chip 2 Change the Chip Sensor 1 Check connection of the TPH Wire and Flat Cable between the TPH Board and Printer Main BD TPH heating problem 2 Change F
33. cedures Parts WIRE DOOR SNR 310MM Cover open Sensor 40 00909 01 Tools Screwdriver small Procedure No Maintenance part WIRE DOOR_SNR 310MM Cover open Sensor Step 1 Remove DOOR RIGHT AS5RT CASET RIGHT ABRT CASE LEFT ABRT CASET FRONT A5RT CASE BACK CASE TOP 5 BD and ROLLER EXIT PINCH CUTTER 5 and Tray exit according to Procedure No 1 2 3 14 and 16 Step 2 Remove 2 screws that hold cover open sensor and then take it off Step 3 Replace the new cover open sensor and assemble it in the reverse order of the disassembly procedure Inspection Verify that the connectors properly connected Perform the test print and verify that all the operations are normal CONFIDENTIAL 64 Maintenance Parts Replacement Procedures Parts WIRE PAPER BOX SNR 390MM BLUE Paper Box Part 40 D0903 R01 Sensor Tools Phillips screwdriver 2 Screwdriver Small 24 Maintenance part WIRE PAPER_BOX_SNR 390MM BLUE Paper Box Sensor EJ paa LL IS Step 1 Remove DOOR RIGHT AS5RT CASET RIGHT AS5RT CASE LEFT and POWER according to Procedure No 1 and 5 Ste 2 Remove 4 screws that hold POWER BD bedframe CONFIDENTIAL 65 Step 3 Release spring and then take off POWER BD bedframe Step 4 Remove screws that hold paper box sensor and then take it off Step 5 Replace the
34. ectors and remove 4 screws that hold FAN ASSY L i T y mI D Hi M P a 4 LR Inm a ii 1 1 TI H i E TIN ice 1 pe ha 4 gt rut a 1 i CONFIDENTIAL 52 Step 3 Remove 2 screws that hold SUB ASM TPH and then take off SUB ASM TPH ASRT Step 5 Replace the new TPH ASSY and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 53 Easy Way Step 1 Remove DOOR_RIGHT_A5RT CASET_RIGHT_A5RT CASE_LEFT_A5RT CASE BACK according to Procedure No 1 Step 2 Remove 2 screws that hold KR_Holder_RBN and take off KR Holder RBN t HH LLL ee CONFIDENTIAL 54 Step 4 Remove 2 screws that hold SUB ASM TPH and then take off SUB ASM TPH ASRT Y lated Dr E 18 T ET Step 5 Remove 3 screws that hold TPH ASSY and then take off TPH ASSY Step 5 Replace the new TPH ASSY and assemble it in the reverse order of the disassembly procedure Note During installation in Step 3 confirm that the TPH ASSY is securely inserted into the connectors Inspection Verify that the connectors are properly connected Perform the test print and verify that all the operations are normal
35. eet P5109 x 1 USB Cable x 1 Power Cord x 1 opacer x 2 Master CD x 1 Driver e User Manual ID Creator Flange x 2 2 Colors Green amp Orange Paper Tube x 1 For Cleaning Paper 6 2 2 Environment amp Reliability Specification Item Operation Temperature 5 C to 40 C Relative Humidity 20 to 80 RH Storage Temperature Relative Humidity testing Transportation packing edges 6 surfaces testing QHz to 100Hz A 10m s2 No quality degradation Me Refer to those in incurred by Reliability Jam Rate 1 1000 mechanical problem only 6x4 1844 x 1224 7 5 2128 x 1544 Exact image size for actual Image Size Resolution Pixel 6x8 2434 x 1844 print 6x9 2 40 x 1844 2 3 PC Compatibility Compatible with both Windows amp Mac Users 1 Windows Vista Capable both 32 8 64 bit OS 2 Windows XP M Capable both 32 amp 64 bit OS Windows 20001 Capable 4 Macintosh OS X M 10 2 10 5 Note v10 2 Jaguar v10 3 Panther v10 4 Tiger v10 5 Leopard 2 4 Software provided ID Creator opecially designed for passport ID photo business users You can design various custom ID formats in a few simple steps then load them to the printer for further use This software specially designed for 5105 allowing users to make custom ID formats and print directly with the printer stand alone mode Note this is not a printing software but a ID creating one IDQuickDesiree PC
36. he type of power indicated on the marking label If you are not sure of the type of power available in your area consult your dealer or local power company If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating 4 1 Tools Required Nam Model Phillips Screwdriver 2 2 Screwdriver small 1 Flat blade screwdriver small 2 9x 100 1 Spring hook 1 1 Pliers 1 4 2 Prohibition The cutter and thermal print head are prohibited to disassemble it requires special aligning equipments that 15 only available the manufacturer s factory Any improper artificial alignment would affect its performance and will be judged as Out Of Warranty Pay for repair Do not turn loose or remove the screws shown below 1 Thermal Print Head CONFIDENTIAL 24 2 Cutter E m aq ur y m NE CONFIDENTIAL 4 3 Parts Replacement Procedure Maintenance Parts Replacement Procedures Parts Name MAIN COVER REMOVAL PROCEDURE Part No Tools Phillips screwdriver 2 Procedure No 2 CASET RIGHT A5RT 2 56 D0965 014 CASE LEFT 3 56 D0907 011 4 CASET 4 56 D0964 001 5 CASE BACK
37. hillips screwdriver 2 Procedure No 13 3 75 8 240MM BL Cutter door motor Step 1 Remove DOOR_RIGHT_A5RT CASET RIGHT A5RT CASE LEFT A5RT and CASE according to Procedure 1 and 2 Step 2 Remove 2 SCrews that hold the cutter door motor and then take off cutter door motor Step 3 Replace the new cutter door motor and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 44 Other parts Maintenance Parts Replacement Procedures Parts ROLLER EXIT CUTTER A5 Part No 59 00909 001 Tools Phillips screwdriver 2 Screwdriver small spring hook Procedure No 14 Maintenance part ROLLER EXIT PINCH CUTTER A5 P 2 Step 1 Remove DOOR HIGHT ASRT CASET RIGHT A5RT CASE and CASE TOP according to Procedure No 1 and 2 Step 2 Remove 2 screws that hold TOL ROLLER EXIT take off it and remove one E ring release spring of both sides EE n T ME CONFIDENTIAL Step 3 pull out the shaft_cutter to the right side and take off ROLLER EXIT PINCH CUTTER 5 Pull out the shaft to the right side F mur Note 45 Be careful not to drop spring between the gap when replacing the parts and the spring is different between left and right side Step 4 Replace the new ROLLER EXIT P
38. ive can be solved by check this circuit board CONFIDENTIAL 10 LED amp Sensors LED Status LED blue light up shows power on and ready Card reading LED green light up shows insert cards blinking shows card reading Error LED red blinking shows error message Please refer to Chapter 7 for Error Messages gt Status LED T I Card reading Error LED LED gt Paper Sensors function WIRE LE_EXIT_SN R 270MM WIRE PAPER_OUT 680MM PAPER_BOX_SNR 390MM BLUE 2 AN l PAPER TYPE WIRE LE FEED SNR 490MM SOM PAPER_BOX_SNR 390MM BLUE WIRE PAPER_TYPE 590MM WIRE PAPER_OUT 680MM WIRE LE_FEED_SNR 490MM WIRE JAM_SNR 340MM WIRE LE_EXIT_SNR 270 CONFIDENTIAL Function Detect paper box is well locked or not Detect different paper types 6 5 Detect paper position and running out or not Detect the existence of paper and detect paper rolling back position Detect the existence of paper and detect position where start to print Detect paper size which would be cut Activity Time When front cover closed sensor will detect if paper box exist or not After paper box sensor activated paper type sensor will detect paper type After paper box sensor activated paper out sensor will detect if paper appear or show error When load paper detect paper exist
39. lat Cable 3 Change the TPH Wire 4 Change the TPH Board 5 Change the TPH ASSY Firmware problem Rewrite firmware TBD TBD 1 Clean wastepaper Cutter Stuck or faulty 2 Change the Cutter Sensor 3 Change the Cutter ASSY Needs Htools software to see Code 21 30 Description Printer has no response Printer has no response Connection refused Printer 15 off line Data format error This print job will be cancelled System resource 1s insufficient to print this page Please reboot your system Paper roll mismatch Command sequence error SRAM error Cutter error ADC error R W error Check sum error SDRAM DSP code check sum error Cam Platen error Cam pinch error Firmware write error Nvram CRC error Check sum error SRAM Check sum error FLASH Check sum error wrong firmware Nand flash error Cover open Ribbon cassette door open Please close the door before continue Cover open Ribbon cassette door open Please close the door before continue Ribbon missing Please put in the ribbon before continue Out of ribbon CONFIDENTIAL 62 Please reload new ribbon cartridge Out of ribbon Please reload new ribbon cartridge Printing fails Please reload new ribbon cartridge Ribbon error ie Please reload a new ribbon cartridge 0 00080007 Ribbon is just inserted 0 000804 Ribbon IC R W error 0x000806FE Unsupported ribbon 0x000808FE Unknown ribbon Paper Jam
40. n release the wire saddle that hold the motor cables and then take off the motor frame wi Wire saddle that holds cables Step 3 Replace the new ribbon reverse motor frame and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 40 Maintenance Parts Replacement Procedures Parts MTRSTEP 7 5 6 PLTN 200MM RED Part 17 09 1 amp amp MTR STEP 7 5 4OHM PINCH 90MM 17 MHDO9 BM1 Cam Pinch amp Cam Platen motor frame Tools Phillips screwdriver 2 Procedure No 10 Maintenance part MTR STEP 7 5 6OHM_CAM PLTN 200MM RED amp Cam Pinch amp Cam Platen motor frame P EE t Se p AE 1 I I Li 1 4 LII HJ TTE F EI ERI feo oe E en 1 7 i PA EE ud am m Lr gis o a z AE a E EIE 3 4 um x j a Gi uh z wil j T v ID Cn is E erm D r FE Step 1 Remove CASE LEFT according to Procedure No 1 Step 2 Remove 4 screws that hold the cam pinch amp cam platen motor frame then release the wire saddle that hold the motor cables and then take off motor frame i T Wire saddle that hold cables Step 3 Replace the new cam pinch amp cam platen motor frame and as
41. new paper box sensor and assemble it in the reverse order of the disassembly procedure Inspection Verify that the connectors properly connected Perform the test print and verify that all the operations are normal CONFIDENTIAL Maintenance Parts Replacement Procedures Parts Name WIRE PAPER TYPE 590MM Paper type Sensor Part 40 D0911 R01 white connector Tools Phillips screwdriver 2 Screwdriver small 25 white connector Step 1 Remove 3 screws that hold paper type sensor frame 8 E Step 3 Replace the new paper type sensor and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 67 Maintenance Parts Replacement Procedures Parts WIRE PAPER OUT 680MM Paper out Sensor No 40 00910 01 connector Tools Phillips screwdriver 2 Screwdriver small 26 red connector Step 1 Remove screws that hold paper out sensor frame sar fa E Lr Step 3 Replace the new paper out sensor and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 68 Maintenance Parts Replacement Procedures Parts Name WIRE LE FEED SNR 490MM LE Sensor Part 40 D0902 R01 Tools Phillips screwdriver 22 Screwdriver small Procedure No 27 Step 1 Remove DOOR ABRT CASET RIGHT_A5RT CASE LEFT A5RT CASE BACK A5RT CASE TOP A5RT MAIN ROLLER EXIT P
42. r 59 D0906 001 Tools Flat blade screwdriver small Procedure No 20 Maintenance part ROLLER PLATEN NEW A5 Platen roller KE Step 1 Remove DOOR_RIGHT_A5RT CASET_RIGHT_A5RT CASE LEFT A5RT CASE BACK _A5RT CASE 5 ROLLER EXIT PINCH CUTTER 5 TRAY EXIT ASSY RIBBON REVERSE MOTOR FRAME and TPH Linkage according to Procedure No 1 2 3 9 14 16 and 17 Step 2 Remove 2 E rings from both sides of the platen roller and remove oil retaining bearing CONFIDENTIAL 58 Step 3 Remove 2 clamps from both sides of the platen roller slide the roller to the right and then pull it out to the front Remove the oil retaining bearing together The oi retaining bearing is used to install the platen roller Note Please noticed the related postion between the bearing washer and oilretaining bearing Step 4 Replace the new platen roller and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 59 Maintenance Parts Replacement Procedures Parts Name ROLLER_PINCH_AS Pinch roller Part No 59 D0905 001 Tools Phillips screwdriver 2 Flat blade screwdriver small Procedure No 21 Maintenance part ROLLER PINCH 5 Pinch roller Step 1 Remove DOOR RIGHT ABRT CASET RIGHT_A5RT CASE LEFT ABRT CASE BACK A5RT CASE TOP 5 ROLLER EXIT PINCH CUTTER A5 TRAY EXIT ASSY
43. rks abnormally 4 Ribbon cannot be rolled smoothly and correctly 1 Paper jam near the TPH 2 Capstan roller works abnormally 3 Ribbon cannot be rolled smoothly and correctly Code 28 Code 29 Code 30 Paper type does not match the ribbon Position of the Cam Platen has been misaligned or other hardware mechanism error Position of the Cam Pinch has been misaligned or other hardware mechanism error 80 Solution 1 Open and close the cover again 2 Check connection of the Cover Sensor 3 Change the Cover Sensor 1 Insert the ribbon cartridge again 2 Try with another ribbon set 3 Check connection of the IC Chip Sensor 4 Change the IC Chip Sensor 1 Confirm the ribbon is finished Change the ribbon cartridge 2 Check connection of Ribbon LED and Sensor left amp right 3 Change the Ribbon LED left amp right 4 Change the Ribbon Sensor left amp right 5 Change the Cover_TPH 6 Change the Peeler_Press 1 Put a new set of paper roll 2 Install the paper roll again 3 Check connection of the Paper Out Sensor 4 Change the Paper Out Sensor Change another USB port or use 2 0 USB Hub to connecting This error happens except 26 27 28 error happened TBD 1 Take out jammed paper 2 Replace these 2 sensors 1 Take out jammed paper 2 Replace Eject sensor 1 Take out jammed paper 2 Replace LE Jam Eject sensors 1 Take out jammed paper TBD 1 Take out jammed p
44. semble it in the reverse order of the disassembly procedure CONFIDENTIAL 4 Maintenance Parts Replacement Procedures Parts Name STEP 7 5 6 350MM Ribbon Part No 17 MBDOO9 BN1 take motor frame Tools Phillips screwdriver 2 Procedure No 11 Maintenance part STEP 7 5 6OHM T 350MM Ribbon take motor frame Step 1 Remove CASE LEFT according to Procedure No 1 Step 2 Remove 3 screws that hold the ribbon take motor frame and then take off motor frame fea ya 4 c X T Tte i h 1 em a Step 3 Replace the new ribbon take motor frame and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 42 Maintenance Parts Replacement Procedures Parts Name STEP 1 8 2 4V 2 5A CAPSTON 250MM 17 MADO9 BT1 Capstan Motor Tools Phillips screwdriver 2 12 Maintenance STEP 1 8 2 4 2 5A CAPSTON 250MM Capstan Motor Step 1 Remove CASE LEFT and CASE BACK according to Procedure No 1 Step 2 Remove 4 screws that hold the capstan motor and then take off capstan motor Step 3 Replace the new capstan motor and assemble it in the reverse order of the disassembly procedure CONFIDENTIAL 43 Maintenance Parts Replacement Procedures Parts Name MTR STEP 3 75 8 PAPER EXIT 240MM Part No 17 MJD09 BN1 Cutter door motor Tools P
45. serted into the connectors Inspection Verify that the connectors are properly connected Perform the test print and verify that all the operations are normal CONFIDENTIAL 32 Maintenance Parts Replacement Procedures Parts Name CARD BD Part No 45 D09R3 031 Tools Phillips screwdriver 2 Procedure No 4 Maintenance part CARD BD Step 1 Remove DOOR RIGHT ASRT CASET RIGHT ABRT CASE LEFT A5RT and CASE TOP according to Procedure No 1 and 2 Step 2 Remove 1 connector that connect with MAIN BD and remove 3 screws that hold the Boe and take off the PCB Step 3 Replace the new CARD_BD and assemble in the reverse order of the disassembly procedure Note During installation in Step 2 confirm that the PCB is securely inserted into the connectors Inspection Verify that the connectors are properly connected Perform the test print and verify that all the operations are normal CONFIDENTIAL 33 Maintenance Parts Replacement Procedures Parts Name POWER BD Part No 44 D09R2 002 Tools Phillips screwdriver 2 Procedure No 5 Maintenance 228 114444 Step 1 Remove CASE LEFT according to Procedure 1 Step 2 Remove 4 screws that hold the PCB unplug 2 connectors and then take off the PCB 4 em erem p e 3 ES my i a k ait DA FE E Pa 1 Step 3
46. the Any other errors that are not mentioned here in Send the details to his chart service2 hi ti com Roller or motor faulty Something stuck on the mechanism causing it scrape to the printout Contamination inside the printer mechanism Jitter Interval between bandings lines For problems such as below 2 pictures please refer to the reference chart to check which roller is causing it Gray chart image are recommended to check the banding problem Reference Chart Pitch Diameter Pulley Driver Motor Pulley Capstan Compound pulley Pulley Capstan Compound gear Idle wheel Capstan roller Pinch Roller Platen Roller L Gear Driver Idle L Gear Driver L Gear Swing A5 1 Gear TQL Driver C L Gear Holler Feed Holder Tube Paper CONFIDENTIAL 8 43 38 33 38 33 9 63 38 33 37 56 55 79 05 47 91 63 04 90 78 45 39 204 24 Jitter Pitch mm CONFIDENTIAL 65 Chapter 8 Contact Information Website www hi ti com Email service2 hi ti com Taiwan Asia Headquarters HiTi Digital Inc 9F No 225 Sec Rd Xindian Dist New Taipei City 231 Taiwan R O C TEL 886 2 2912 6268 FAX 886 2 2912 6117 886 2 2912 6118 Branch Office Locations China 18 QunXing Road One Suzhou Industrial Park 215006 China PRC TEL 86 512 67601688 FAX 86 512 67601186 United States North America 285 S Dupont Ave Suite 104 Ontario CA 91761 TEL 909 974 0099 FAX 909 974 0011
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