VIP-255 User`s manual
Contents
1. SIP PoE IP Phone VIP 255PT User s manual Version 3 0 Copyright Copyright C 2010 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracies that may be cont2. 2 Enter the hot line number and press the Save hot key to save the changes 3 When you pick up the handset or press the speaker button it will dial out the number automatically To set the Hot Line via the Web interface 1 Choose Phone gt Features 2 Input the Hotline Number then click the Confirm button to save the change Anonymous call To set the anonymous call via the IP phone interface 1 Press Menu gt Features gt Anonymous Call gt Enter to enter the configuration page Anonymous Cal 1 Line ID Line 1 lt gt Back __ Ee Save 2 By the Switch hot key you can choose the Line ID 3 Press the navigation keys to enter and choose whether to enable the anonymous call function This feature allows the subscriber to make a call with the display of their calling identification information blocked 28 4 Anonymous CalH 2 Anonymous Call Disable gt Back __ Switch Save If you want to realize this function by server please choose and enter the Call On Code and Call Off Code When you choose to enable the anonymous call function on your IP phone it will send information to the server and the server will open the anonymous call function for your IP phone automatically Anonymous Cal 3 Call On Code Press the navigation keys to enter and choose whether to enable the anonymous rejection function The feature allows the subscriber to reject all calls f
3. Configuring and monitoring your IP Phone from web browser The IP Phone integrates a web based graphical user interface that can cover most configurations and machine status monitoring Via standard web browser you can configure and check machine status from anywhere around the world Manipulation of IP Phone via web browser Log on IP Phone via web browser After TCP IP configurations on your PC you may now open your web browser and input http 192 168 0 1 to logon IP Phone web configuration page IP Phone will prompt for logon username password root null without password Connect to 192 168 0 1 The server 192 168 0 1 at PLANET WIP 255PT requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection Remember my password Figure 3 1 Login prompt page When users login the web page users can see the IP Phone system information like firmware version company etc in this main page 14 Firmware Version 5 43 8 1 Tt shows the version of Hardware Version 8 0 0 1 e Network WAN Port Type Static 1P Network big It shows the information of WAN IP Address 192 168 0 1 WAN port and LAN port Subnet Mask 255 255 255 0 MAC Address 00 15 65 14 33 89 Link Status Connected PC IP Address 0 0 0 0 Device Type Bridge DHCP Server Status PC Disabled Figure 3 2 main page Network configuration v
4. on 2 WEEE as unsorted municipal waste and have to collect such WEEE separately Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Manual for PLANET SIP POE IP Phone Model VIP 255PT Rev 3 0 2010 Jan Part No EM VIP255PTV3 0 TABLE OF CONTENTS Chapter TINTOdUCHON 2 era ae le aa o 6 VOTO Wii TES E SEES 6 Packado Contents enio nE enea k aE riedenie 7 Physical Detalla nanenane iaaea aaaea eara aaea raei 7 A E E E E a tes EES 7 Front View and Keypad TIRS Os esnin NEO 8 DG th Ot tie TI i set or er ceca IS 9 Chapter 2 Preparations amp Installation cccccccseeseeceeceeceeeeeeneeneees 11 Physical Installation ii oo debis eects 11 Administration Interface csi ii 13 Webcon guralion ACCES usein E E e S ane 13 Chapter 3 Network Service Configurations s cssesseeeeeeeeeeeees 14 Configuring and monitoring your IP Phone from web browser ecccoosssssssssseceeceee 14 Manipulation of IP Phone via web browser cccccccccceeeseseeccceeeeccaeeeeeeeceeeeeeaas 14 Network configuration via web configuration INter ace oooccccccccnnnnnnnnnnnnnnnnnnonnnnnns 15 Chapter 4 VoIP IP Phone Configurations cccccsseesesseeeeeeeeeeeees 18 Sl AAA SSB
5. 2003 EN 61000 4 2 1995 A1 1998 A2 2001 EN 61000 4 3 2006 EN 61000 4 4 2004 EN 61000 4 5 2006 EN 61000 4 6 2007 EN 61000 4 8 1993 A1 2001 EN 61000 4 11 2004 Responsible for marking this declaration if the Manufacturer C Authorized representative established within the EU Authorized representative established within the EU if applicable Company Name Planet Technology Corp Company Address 11F No 96 Min Chuan Road Hsin Tien Taipei Taiwan R O C Person responsible for making this declaration Name Surname Jonas Yang Position Title Product Manager i Taiwan 19 Mar 2010 A Place Date Legal Signature PLANET TECHNOLOGY CORPORATION e mail sales planet com tw http www planet com tw 11F No 96 Min Chuan Road Hsin Tien Taipei Taiwan R O C Tel 886 2 2219 9518 Fax 886 2 2219 9528
6. PoE injector and AC adapter to Note VIP 255PT at the same time this may make the effect of current pulse and then cause device damage Be noted to power the SIP IP phone either from 802 3af PoE or AC adapter Step 3 Adjust the stand angle Press and hold the button of right side to change the stand mount angle Figure 2 4 stand angle adjustment 12 Administration Interface The IP Phone provides GUI Web based Graphical User Interface for machine management and administration Key pad administration also available for simple configuration Web configuration access To start IP Phone web configuration you must have one of these web browsers installed on computer for management Microsoft Internet Explorer 6 0 0 or higher with Java support Default IP address of IP Phone is 192 168 0 1 You may now open your web browser and insert http 192 168 0 1 in the address bar of your web browser to logon IP Phone web configuration page IP Phone will prompt for logon username password please enter root null no password to continue machine administration In order to connect machine for administration please Note locate your PC in the same network segment 192 168 0 x of IP Phone If you re not familiar with TCP IP please refer to related chapter on user s manual CD or consult your network administrator for proper network configurations 13 Chapter 3 Network Service Configurations
7. SIP client VIP 255PT B to the number 100 VIP 255PT A Case 2 Call Forward Feature Example In the following samples we ll introduce the Call Forward Feature applications In this example there are three VIP 255PT register to IPX 300 and VIP 255PT Ahad set Call Forward function to VIP 255PT_B The detail registration settings of IPX 300 and VIP 255PT please refer to the instruction of Case 3 IPX 300 92 168 01 Line number peg Line number Line number 1001 2002 3003 VIP 255PT_A VIP 255PT_B VIP 255PT_C Figure 29 Installation example with IPX 300 Machine configuration on the VIP 255PT STEP 1 Please log in VIP 255PT Avia web browser browse to the Phone gt Features setting menu In the setting page please enable the Always Forward function and fill in the Number of VIP 255PT_B then the sample configuration screen is shown below 47 Preference Features Voice Ring Tone Forward Always Target z JO On Code Off Code A Figure 30 Web page of VIP 255PT STEP 2 After set up completed it will show the always forward icon E on the LCD screen Test the scenario VIP 255PT_C pick up the telephone and dial the number 1001 VIP 255PT_A because VIP 255PT_A had set up All Forward function to the number 2002 VIP 255PT_B so the number 2002 VIP 255PT_B will ring up then it pick up the telephone and communication with the number 3003 VIP 255PT_C 48 Appendix B
8. The method of operation guide In this section we ll introduce the features method of operation and lead you step by step to establish these features Call Transfer A Blind Transfer 1 B call to A and they are in the process of conversation 2 Acarry the transfer function out Press TRANSFER button to hold the conversation with B 3 Awill be hear the dial tone then input the number of C Follow by the Tran hot key 4 Awill be hear the ring back tone then hung up the handset 5 C will ring up 6 C picks up the handset and conversation with B B Blind Transfer 1 B call to A and they are in the process of conversation 2 Acarry the transfer function out Press TRANSFER button to hold the conversation with B 3 Awill be hear the dial tone then input the number of C Follow by the FF key C will ring up C picks up the handset and conversation with A oa A press Tran hot key and hang up then C conversate with B 3 Way Conference 1 Aand B are in the process of conversation 2 Awant to invite C to join their conversation 3 Apress CONFERENCE button to hold the conversation with B and input the number of C Follow by the key 4 C will be ring and entry into the 3 Way conference after C pick up the handset Call Waiting 1 Aand B are in the process of conversation 2 C call to A and A will hear the Be prompt sounds 3 A press Answer hot key to hold the conversatio
9. VIP 255PT A Number 100 Number 200 VIP 255PT B LAN IP Address 192 168 0 1 LAN IP Address 192 168 0 2 IPX 300 WAN IP Address 192 168 0 50 Figure 26 Installation example with IPX 300 Machine configuration on the VIP 255PT STEP 1 Log in IPX 300 and create two testing accounts password 100 123 for VIP 255PT A and 200 123 for VIP 255PT B for the voice calls STEP 2 Please log in VIP 255PT A via web browser browse to the Account setting menu and In the setting page please insert the Account Password and SIP Server information obtained from your service provider in this sample we re using PLANET IPX 300 as the IP PBX system for SIP account call authentications and then the sample configuration screen is shown below Basic gt gt Register Status Registered Account Active On Off Label Display Name Register Name User Name 100 Password coe SIP Server 210 66 155 92 Port 5060 Enable Outbound Proxy Server Disabled w Outbound Proxy Server _ i Pork5060 Figure 27 Web page of VIP 255PT 46 STEP 3 STEP 4 Repeat the same configuration steps on VIP 255PT B and check the machine registration status make sure the registrations are completed To verify the VolP communication please pick up the telephone Dial the destination number to make call between SIP clients For example VIP 255PT A with number 100 with keypad number 200 to VIP 255PT B or reversely makes calls from
10. diagnose and configure the phone remotely and thus reduce the cost of service The VIP 255PT has additional rich features including support of SMS and voice mail and etc which would increase ARPU for service providers It also features self contained service integrated intelligent phone functions and powerful voice processing The VIP 255PT can effortlessly deliver toll voice quality equivalent to the regular SIP Protocol connections by utilizing cutting edge Quality of Service echo cancellation comfort noise generation CNG and voice compensation technology Meanwhile the dual Ethernet interfaces on the IP Phone allow users to install in an existing network location without interfering with desktop PC network connections Product Features e SIP 2 0 and 802 3af PoE e Multi Language Function e SMS Short Message Service Function e GIPS voice engine embedded to generate stable and clear voice quality e Voice Codec G 711 G 729AB G 726 iLBC or G 723 1 e Supports VAD CNG AEC AGC and Volume adjustment e Large graphic LCD with blue backlight supports e Call hold call waiting call forward call transfer 3 way conference auto answer and Hotline settings e Supports Caller ID Name display and DND e Supports phone book speed dial call list dial plan volume adjustment and rings selection e Supports NAT transverse STUN mode e IP Assignment Static IP DHCP PPPoE e Supports in band DTMF and out of band RFC2833 DTMF e Support
11. is compatible with the server 2 Consult the payload value with your ISP Q5 How to change the time A5 Select the time zone on the webpage Note You can t change the time manually because that our phone will automatically get the time from the SNTP server Q6 How to answer the incoming calls during a call If a call comes in when you are in a conversation press the HOLD button to answer the incoming call Q7 How to refuse incoming calls during a call A7 You can turn off the function of call waiting and then our phone will refuse all the incoming calls when you are in a conversation Q8 How to send SMS A8 You could edit the SMS in the MENU gt Messages gt Text Messages Note Make sure that the SIP server you have registered supports SMS function 50 9 How to update the firmware 10 How to auto provision Q11 How to adjust volume 12 How to select ring 51 Appendix D VIP 255PT Specifications SIP PoE IP Phone Model VIP 255PT Hardware LAN 1 x 10 100Mbps RJ 45 port Power Over Ethernet 802 3af compliant PC 1 x 10 100Mbps RJ 45 port LCD display 132 x 64 dot matrix graphic LCD Speaker Full duplex hands free speaker phone Protocols and Standard Standard SIP 2 0 RFC3261 MD5 for SIP authentication RFC2069 RFC 2617 SIP outbound proxy SIP NAT Traversal Support STUN RFC3489 Voice codec G 711 64k bit s PCM G 723 1 6 3k 5 3k bit s G 7
12. the call history list 2 Use the navigation keys to highlight a record then press the Option hot key to pop up the frame highlight Add to Contacts option then press the OK hot key to enter the edit interface 24 Add to Contacts Name 910001 3 Press the 2aB hot key to switch the input mode 4 After the edition press the Save hot key to save the change Then you can go to Contact list to check the record 5 You can also choose to move a contact in call history list to blacklist by the same way L If the contact is moved to the blocklist then the call from Note this contact can not get through To edit a contact record in History via Phone interface 1 Press History hot key to enter the call history list 2 Choose a record press the Option hot key choose Detail option and press Ok hot key to enter Name 910001 Number 910001 Time Sat Nov 28 11 26A Back Edit Dial 3 Press Edit hot key to edit the number then press the Send hot key to call out To add delete edit the contact list via the Web interface Choose Contacts gt Local Phone Book to do the relating changes Please refer to the instruction above for the parameters detail Import Export Contact list Import Export Contact List via Web interface 1 Choose Contacts gt Local Phone Book option 25 oe Local Phone Book Remote Phone Book Phone call info Contacts Index Name Office Num Mobile Num Other Num Accou
13. 26 16k 24k 32k 40k bit s ADPCM G 729A 8k bit s CS ACELP G 729B adds VAD 8 CNG to G 729 Voice Standard Voice activity detection VAD Comfort noise generation CNG Acoustic echo canceller AEC G 165 Line echo canceller LEC Jitter Buffer Supplementary services Caller ID 3 way conference Immediate unconditional call forwarding Busy call forwarding No answer calls forwarding Call Hold Waiting Transferring Record incoming call Outgoing call Missed not accepted call history SIP v1 RFC2543 v2 RFC3261 TCP IP UDP RTP RTCP HTTP ICMP ARP RARP DNS DHCP SNTP PPPoE Network and Configuration 52 gt PLANET Networking amp Communication EC Declaration of Confommi For the following equipment Type of Product Multi Language PoE IP Phone Model Number gt VIP 255PT Produced by Manufacturer s Name Planet Technology Corp Manufacturer s Address 11F No 96 Min Chuan Road Hsin Tien Taipei Taiwan R O C is hereby confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility Directive 2004 108 EC For the evaluation regarding the Electromagnetic Compatibility 2004 108 EC the following standards are applied EN 60950 1 2006 A11 2009 EN 55022 2006 A1 2007 Class B CISPR 16 1 1 2007 CISPR 16 2 1 2005 CISPR 16 2 3 2006 EN 55024 1998 A1 2001 A2
14. G726 24 G722 G726 32 lt lt l G726 40 2 Use the navigation keys to highlight the desired one in the Enabled Disable Codecs list and press the gt gt to move to the other list 3 Click Confirm to save the change Codec Selection Can only be set via Web interface L Note Contact Managemens Edit Add Delete Contact You can store a large number of contacts in your phone s directory You can add edit delete dial or search for a contact in this directory To add a contact via Phone interface 1 Press Menu gt Directory gt Contacts gt Enter 2 Press the Add hot key to enter the add contact page enter Name Office Mobile number Account and other information of the contact from the keypad Use the 2aB hot key to switch between numeric and upper lower case alphanumeric modes 3 Press Save hot key to save the change or Cancel hot key to exit To edit delete a contact via Phone interface 1 Press Menu gt Directory gt Enter gt Contacts gt Enter 2 Use the navigation key to highlight the one you want to delete press Option Contacts Detail Delete Move to Blacklist Cancel Ok 3 Use the navigation key scroll to Delete gt press OK to pop up the following window Waring Delete Selected Cancel OK 4 Press OK hot key to confirm or Cancel to cancel the option To move a contact in History to Contacts via Phone interface 1 Press History hot key to enter
15. Logo by AUTO PROVISION Replace Rule A dial plan establishes the expected number and pattern of digits for a telephone number This includes country codes access codes area codes and all combinations of digits dialed For example if you set the Prefix as 0 and Replace as 008 Taiwan country code when you dial 05702000 out the number will be replaced by 0085702000 automatically To set a Dial Plan via the Web interface 1 Choose Phone gt Dial Plan gt Replace Rule 32 Preference Features Voice Ring Tones DialPlan Replace Rule gt gt Replace D co os om in E La hI FR YY Y A a pu a rex memes 2 Enter the desired Prefix and Replace 3 Click Add Del button to save the changes 4 You can also delete a specific one from the dial plan list L Please contact with your system administrator for the Note country area code if you want to set the Area Code Dial Now Dial now enables you to define the specific length of any number letter in advance for example xxx next time when users dial out the 123 whose length matches the Dial now rule the phone will dial out 123 immediately without pressing Send button To set a Dial Plan via the Web interface 1 Choose Phone gt Dial Plan gt Dial Now 33 Contacts Index 2 a ze i 6 i B E 9 5 10 a 2 Enter the desired x 3 Click Add button to save the changes 4 You can also delete a specific one
16. O Ni 43 MONG SCCUNGS E E A E toa eolica 43 VOI iia 43 PRIN eiii lll iii 44 Appendix A Voice COMMUNICATIONS cssssccccrssssssccccccssssssccccccssssscccssssssssccsssssssscscoes 46 Case 1 Voice communication via IP PBX IPX 300 ooccccnnnnnnooccccnnnnnnnnnnnonoconnnnnnos 46 Case 2 Call Forward Feature Example cssssssssccccssecssssesssccceseecenssessssceeseees 47 Appendix B The method of operation guide ssssssssssccccccsssssssssssscccsssseeesssssecs 49 IM PINS NC A NU O 49 A ee CO 49 CA Wat dais 49 PONO DAD AAA a O e onte arr Ren TA 49 INA ret ars Calle 49 Appendix C Frequently Asked Questions LiSt ccsssssccccssssssssssssccccessceesssssees 50 Appendix D VIP 255PT Specifications sssccccccsssssssccccssssssscccsccsssssccsssssssssscoes 52 Chapter 1 Introduction Overview Meeting the next generation Internet telephony service demands the PLANET VIP 255PT is an ideal solution for office home use as well as installation for Internet Telephony Service Provider ITSP VIP 255PT is a SIP IP phone includes 2 voice line 4 soft buttons and with 802 3af Power over Ethernet PoE LAN interface supported The built in Graphic LCD of the VIP 255PT is with blue backlight and support multi language on both LCD and webpage The VIP 255PT is the delivery platform for IP voice services that brings benefits from the VoIP technologies in your daily life The ITSP can
17. SEES ES E E SER SETS ERE S SS SESEE SEE SE RESET SES ESS TE OBES SEES 18 PRONE SAMIS a A A ia 18 DAM CUAC O 0 O A A A 18 Md DAS ad 18 A AA T bah os ee ecg SES EET ENES ET EPE TR SER EDEN ie 21 Audio SENS Sassi SEE ERE ESS ESSEN SSR SS SES SS ES SEES E 22 A A EDEN REE ESS ENE ERE 22 RES TON oen ren Cn PT eee Sree ee ree 23 Qs O Verde dtedateradeche 23 Contact VEATAGCTIOIS inci 24 Edit Add Delete Contact audi ale eos DERNE bed skaal delen 24 Import EO OLS OMA CL dietas 25 Remote phone BOOK cinisme oinn a i 26 A E E a SEE SES SE ESEEREs 27 kejas NN SOPA II NU O aetna ae stags aes SEE TREEREN TRESSERNE RES ys 27 HOV ERE radios 28 FSU DL STE BY 1000 VK Ca PAU O SEERE SEE ES REE re FE nae REE ERE REE ee ree eae 28 AMO NC CIA tao 30 PAULO AIS WOR ibas 31 MISS LEA OS A is 32 LOS CUSTOM ZA O it A A 32 Replace Rulo ro re Oo 32 A a Ty acetate POE O le ee te ae ee en eat cay 33 TA PPn douse naneamtonntanentoaeteteusceus 34 Chapter 5 Using the Advanced Phone Functions 0 00008 36 ACCOUNT SCI 36 Network SONO tii io eaea 36 PEPE SG LING montons nran a E A A 36 VEAN SG O a a a1 Maintenance TAG KG seis co cee vs cecccrurtedens Gucecsustasiesesvacecseusdedscstecteseetessesestacecseusdadscetecccseeueeses 38 AMM ALOT Md dida 38 Administrator User PASSWORD Ronander 39 RE BOG SEE ee A he tne ne ete ere Ren er Tee eee erent ee 39 REESE TOR ACI Atl 39 Farina ware pO ate areas e rodado 40 DECI 41 A O NE 42 PC AP Trace EXP
18. Switch Save 2 Use the Switch hot key to choose a preferred time format 12 hour or 24 hour 3 Press the navigation keys to choose Date Format use the Switch hot key to choose a preferred date format the IP phone can support 7 kind of date display format Time amp Date Format 2 Date Format WWW MMM DDD gt Back __ Switch Save 4 Press the Save hot key to save the changes and return to the previous screen To change the Time and Date via Web interface Choose Phone gt Preference to do the relating changes You can also change the Update Interval which specifies the time frequency that the phone refreshes the time automatically Please refer to the 19 instruction above for the parameters detail To change the Daylight Saving Time via the Phone interface 1 Press Menu gt Settings gt Basic Settings gt Time amp Date gt SNTP Settings gt Daylight Saving SNTP Setting 4 Daylight Saving Bak Switch Save 2 Press the Switch hot key to choose Off On Automatic options 3 Press the Save hot key to save the changes To change the Daylight Saving Time Settings via the Web interface 1 Choose Phone gt Preference gt Daylight Saving Time to do the relating changes Choose Enable option then you can set the Daylight Saving Time automatically Choose Automatic There is a table named as AutoDST xml has been saved in the configuration file If the table includes daylight saving time of your
19. ained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions CE mark Warning The is a class B device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Energy Saving Note of the Device This power required device does not support Stand by mode operation For energy saving please remove the DC plug or push the hardware Power Switch to OFF position to disconnect the device from the power circuit Without remove the DC plug or switch off the device the device will still consuming power from the power circuit In the view of Saving the Energy and reduce the unnecessary power consuming it is strongly suggested to switch off or remove the DC plug for the device if this device is not intended to be active WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of
20. ared on the top right corner of the idle screen If you choose Lock amp Answer it will show the icon A and on the user interface To unlock the phone via Phone interface 1 2 3 4 Press Menu hot key you are prompted for the password Enter the password then press Confirm hot key the phone is unlocked The icon will be disappearing from the idle screen If you choose Lock8 Answer you have to enter Menu gt Settings gt Advanced Settings gt Keypad Lock to disable this option To enable keypad lock via Web interface Choose Phone gt Preference gt Keyboard Lock to do the relating changes Please refer to the 21 instruction above for the parameters detail 1 The default password for unlock is null no password L Note 2 Users can make emergency calls when the phone is locked Audio Settings Volume You can adjust the volume of handset speaker Ring To adjust the ring volume when you are in idle status 1 Press Menu gt Settings gt Basic Settings gt Phone Volume 2 Scroll to Ring Volume and press Enter hot key use the MUTE MESSAGE key to adjust the volume Ring Volume ANDO Back Ok 3 Press Ok hot key to save the change and get back to the Basic Setting page To adjust the volume when you are in an active call When Handset Hands free mode is activated press up down navigation keys to a comfortable level 910001 NNA AQ HERE DO Hold Cancel The volume can onl
21. ase consult your system administrator for more information Network Setting PC Port Setting Please refer to the previous part Configuration and Registration for the basic Network LAN setting information The following table lists the instruction of the field about the Network PC Port Setting 36 E If you select the Bridge mode then the two Fast Ethernet ports will As an Bridge be transparent IP address User could configure the PC port IP address Start IP Address Indicate the range of the IP address To configure PC settings via Phone interface 1 Press Menu gt Settings gt Advanced Settings gt Network gt Enter 2 Scroll to PC Port option press Enter vV 1 Bridge 2 Router Bak Enter If you choose Bridge it will return to the previous menu 4 Ifyou choose Router you will be prompted to enter the IP Subnet Mask and DHCP Server Press Save hot key to save the changes or Back to return to the previous menu To configure PC Port settings via Web interface Choose Network gt PC Port to do the relating configuration You can consult your system administrator for more information VLAN Setting VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain regardless of their physical location The following table lists the instruction of the field about the VLAN Setting When the network capacity is insufficient QoS
22. could provide priority to users by setting the value 37 IP address User could configure the PC port IP address To configure VLAN settings via Phone interface 1 Press Menu gt Settings gt Advanced Settings 2 Enter the password required scroll to Network option press Enter hot key select VLAN option then press Enter hot key again 1 WAN Port 2 PC Port Back ESA 3 Choose WAN Port press Enter hot key AN Port Option 1 VLAN Status Back A Switch Save Set the VLAN Status and input the VID Number Priority Press Save hot key to save the settings or Back hot key to return to VLAN menu 6 Follow the same way to set the PC Port option To configure VLAN settings via Web interface Choose Network gt Advanced to do the relating configuration You can consult your system administrator for more information Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone e User Mode e Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface User Mode can not set the parameters such as Accounts Network Reset to Factory and 38 some other phone settings by the Phone interface Administrator User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface The administrator user password is used to access Web interface alo
23. d language is highlighted The language appears on the graphic display will be changed to the one you chosen Time and Date The time and date appears on the idle screen of the IP phone If the phone can not obtain a time and date from the call server please contact your system administrator if the time or date is incorrect You can set the time via the SNTP server which is used to synchronize the time To change the Time and Date via the Phone interface 18 1 Press Menu gt Settings gt Basic Settings gt Time amp Date 2 If SNTP Settings is chosen the phone will automatically get the time from the specific NTP Server Use the navigation keys to highlight the specific option and the relating changes You can set the Time Zone NTP Server1 Server2 Daylight Saving respectively SNTP Settinga 1 Time Zone 8 China Beijing Back O Switch Save 3 If Manual Setting is chosen the time can be set manually Use the navigation keys to highlight the option and enter the specific date and time Manual Setting 1 Date Y M D 2 Time H M S Back __ EV 4 Press Save hot key the time appears on the idle screen will be changed Press Back hot key to return to the previous screen To set the time format via the Phone interface 1 Press Menu gt Settings gt Basic Settings gt Time amp Date gt Time amp Date Format Time amp Date Format 1 Clock 24 Hour lt gt _ Back __
24. e will be reboot to make the settings effective Please consult your ISP personnel to obtain proper PPPoE IP address related information and input carefully Hint If Internet connection cannot be established please check the physical connection or contact the ISP service staff for support information 17 Chapter 4 VoIP IP Phone Configurations Phone Status You can view the status of your phone using the Phone interface or the Web interface This option allows you to review IP MAC Firmware version etc To check the Phone Status via Phone interface Press Menu and Enter to check the phone status 1 IP 10 1 3 148 2 MAC 00 15 65 12 03 95 3 Firmware 5 43 0 7 Back To view the Phone Status via Web interface Open the web browsers and input the IP Address http LAN IP Address enter the account and password default account is root no password choose the Status directly to check the status Language The default Phone interface language is English The Web interface language will depend on your computer OS It will automatically match the language of your computer It also supports multi languages You can change the language for the phone user interface and the web user interface separately To change the language via Phone interface 1 Press Menu gt Settings gt Basic Settings gt Language 2 Scroll through the list of available languages 3 Press the Save hot key when the desire
25. erator CNG is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation To choose the type of JITTER BUFFER adaptive or Fixed i fal 3 Press Confirm button to save the changes Cancel to cancel the changes Users can group your contacts and then set the ringing tone for each group To edit the Ring option via Web interface 1 Choose Phone gt Ring 44 Preference 10 Features Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Internal Ringer Text Internal Ringer File Confirm Network Tones 2 Internal Ringer Text To set group name For example family 3 Internal Ringer File To choose a special ring tone for the group 4 Click the Confirm button to save the changes Dial Plan 45 Appendix A Voice communications There are several ways to make calls to desired destination in IP Phone In this section we ll lead you step by step to establish your first voice communication via keypad and web browsers operations Case 1 Voice communication via IP PBX IPX 300
26. erface 1 Choose Upgrade gt Basic gt Browse select the firmware file in your local computer 40 2 Click Upgrade button to update the new firmware 3 Please do not power off during the updating To update the firmware automatically via Web interface 1 Choose Upgrade gt Advanced 2 Choose Click here to Autoprovision Now option Click autoprovision button to update the firmware immediately The parameters of the Auto provision Update Protocol The phone can be updated via TFTP FTP or HTTP Check new config nou can specific the period that your phong nac the new firmware from the server Power on Scheduling Disable and both L Note most likely lead to a flash memory error As a result the system Cannot boot up anymore The procedure Can be only conducted in Administrator Mode Decryption This IP phone can support y000000000000 cfg and mac cfg files encryption and decryption for user authentication to realize security usage If there are any encrypted y000000000000 cfg or mac cfg files on the server uses can open the webpage of your IP phone Go to Upgrade gt Advanced choose and fill in the Specified AES Key for y000000000000 cfg and Per phone AES Key for mac cfg option then click the Confirm button to decryption the files and upgrade to the new version Shown as below 41 Custom Option 128 254 EJ NOTE Custom Option Type String v ee URL Specify the DHCP Option that you want
27. from the dial plan list by clicking Del button x represents any numbers represents any letters L Note The specific phone numbers can be forbidden to be called out from your IP phone 1 Choose Phone gt Dial Plan gt Block Out Index m y 3 4 mM 5 6 Mm 8 yl 9 m 1 H 2 Enter the phone number and click Add button to save the changes or choose the specific one in 34 the list click Del button to delete the record 3 You can not dial out the number from your IP phone unless it is removed from the Forbidden List The numbers set in Emergency can not use the dial plan rule L Note 35 Chapter 5 Using the Advanced Phone Functions Account Setting Please refer to the previous part Configuration and Registration for the basic Account setting information The following table lists the instruction of the field about the advanced Account Setting Field Name Description UDP Keep alive Defines whether to active the phone UDP Keep alive mechanism Message The default is Enabled i This parameter specifies the time frequency that phone refreshes Login Expire i i i i i its registration The default interval is 3600 seconds The parameter allows you configuring the proxy to send responses back to a particular address and port The default is disabled You can only configure these settings via Web interface 1 Choose Account 2 Choose Advanced to do the relating settings Ple
28. ia web configuration interface Execute your web browser and insert the IP address default 192 168 0 1 of VIP 255PT in the address bar After logging on machine with username password default root no password browse to Network gt LAN Settings configuration menu C DHCP Static IP IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS Figure 3 3 LAN port setting page LAN Parameter Description IP address LAN IP address of IP Phone Default 192 168 0 1 15 Subnet Mask LAN mask of IP Phone Default 255 255 255 0 Default Gateway Gateway of IP Phone Default 192 168 0 254 After confirming the modification you ve done please click on the Confirm button to apply settings and the machine will be reboot to make the settings effective Connection Type Data required The ISP will assign IP Address and related information Obtain an IP Address Automatically The ISP will assign PPPoE username password for Behind xDSL Modem PPPoE Internet access PC Port Parameter Description As an Bridge As an Router IP Address subnet Mask Enable DHCP Server Enabled starting IP Address Ending IP Address Figure 3 4 PC port setting page s r If you select the Bridge mode then the two fast enternet port will be ridge transparent 16 After confirming the modification you ve done Please click on the Confirm button to apply settings and the machin
29. n with B and switch to conversation with C 4 A could press Switch gt Resume hot key to switch the talking to another side Do Not Disturb All incoming calls will be rejected 1 Press DND hot key to enable this function 2 Press DND hot key again or hang up to cancel this function Mute the Call During a call press MUTE key to mute your microphone To cancel the Mute function press the MUTE key again 49 Appendix C Frequently Asked Questions List at can not register to the server A1 1 Check the IP address If you set your LAN port in DHCP mode please make sure that your DHCP server is on 2 Check your gateway 3 Check your DNS server 4 Make sure your account information is the same as you have got from your ISP 5 Check whether the SIP server is on 6 Check the SIP register port the default value is 5060 Q2 I can t get the IP address A2 1 Make sure you have plugged the Ethernet cable into the LAN port 2 Make sure that the DHCP server is on and there are available IP addresses in the server 3 Try to set your LAN port to static IP client mode Q3 During a call can not hear any voice A3 1 Make sure Your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ISP Q4 Have DTMF problem A4 1 Check which kind of DTMF you are using and whether it
30. ng with user name the advance settings of the phone such as Network Account Reset to Factory Settings via the Phone interface The default administrator password is admin Meanwhile the user name for Web interface access is admin To change the administrator password via Phone interface 1 Press Menu gt Settings gt Advanced Settings gt Set admin password gt Enter 2 Enter the Current PWD New PWD and Confirm PWD then press the Save hot key to save the change Change Password 1 Current PWD Back abc Del Save To change the administrator password via Web interface Choose Security choose User Type enter the Current Password New Password and Confirm Password then click the Confirm button to save the changes or Cancel button to cancel the changes Reboot You should reboot the phone when you are challenged e g after applying changes to the phone configuration To reboot via Web interface 1 Choose Upgrade gt Basic 2 Choose Reboot button i You can only reboot from Web interface Please do not power Note off during reboot or it will lead to the flash memory error Reset to Factory You should reset the phone only in this case the phone configuration was changed and the phone is 39 not functioning anymore To maintain the configuration of the phone you need your system administrator or service provider s advice To reset to factory via phone interface 1 Press the Menu gt Setting
31. ngs gt Enter to enter the configuration page Auto Redial Settings 1 Auto Redial Disable 4 Back ET Save 2 By the Switch hot key you can choose whether to enable the auto redial function 3 Press the navigation keys to choose and set the redial interval It is measured by seconds Auto Redial Settings 2 Redial Interval 30 4 Press the navigation keys to choose and set the redial times Auto Redial Settings 3 Redial Times 5 Press the Save hot key to save the changes To set auto redial via the Web interface 1 Choose Phone gt Features gt Auto Redial 2 Choose Enabled or Disabled in the pull down menu then click the confirm button to save the change If you enable the auto redial function then without Note operations for 5 seconds in the auto redial interface it will turn to the idle interface automatically Auto Answer Auto answer allows an incoming call to be answered without requiring any action by the user This is a useful feature for people who have difficulty using their hands or fingers who have a visual impairment or who have a cognitive impairment You can set this function to a special account To set Auto Answer via the IP phone interface 1 Press Menu gt Settings gt Advanced Settings gt Accounts gt Line X gt Enter then use the navigation keys to choose Auto Answer option Line 1 12 Auto Answer Disabled lt gt Back Switch Save 2 Pres
32. nt 1 2 3 4 5 6 7 8 9 10 Blacklist Index Name Office Num Mobile Num Other Num Account 1 2 3 4 5 6 7 8 9 10 Page 1 Contacts BlackList Name a Please select the contacts list file Office Num Moblenum O Jerome othermum C 16 Account 2 Browse the specific contact list file in XML format and then click Import button The imported contact lists will be shown in the directory 3 You can also press the button behind the special number to dial out via web interface Click the Export button to export the contact list L Note interface Remote phone book The IP phone has directory itself but in the enterprise applications where there are a need for a common directory For the maintenance and the update of it the common directory are usually carried out on the server or IPPBX to maintain up to date public directory terminal users need to have remote directory function When the users browse the remote directory the terminal will check and download 26 the latest information released on the server in time and display on the terminal for the user To set the Remote phone book via Web interface 1 Choose Contacts gt Remote Phone Book Local Phone Book Remote Phone Book Phone call info Index Phone book url Phone book name 1 Ihttp www planet dr Planet 2 3 4 s Confirm Cancel 2 Input the Phone book URL and the phone book name then click the Confirm butt
33. on to save the change 3 After the setting press Dir hot key to check the first remote phone book you just added 1 Contacts 2 Blacklist 3 Yealink Back Search enter 4 Choose a special one and press the Enter hot key it will go to the corresponding URL address to download the contact information for you 1 This IP phone can support 5 remote phone books at most L Note 2 Every contact in the remote phone book can set several phone numbers i a SS SS aS eS a i ea ea a seen ane a en as men en isn aan nan in an nnn mm Other Settings Key as Send Ry Users can set a specific button or to active as the send button To set the send key via the IP phone interface 1 Press Menu gt Features gt Key as send gt Enter to enter the configuration page 21 Key as Send 1 Key as send Back A Ei Save 2 Press the Switch hot key to choose a button that you want to use as the send key or disable this option 3 Press the Save hot key to save the changes To set the send key via the Web interface 1 Choose Phone gt Features gt Key As Send 2 Highlight the specific one in the pull down menu then click the Confirm button to save the change Hot Line To set the hot line number via the IP phone interface 1 Press Menu gt Features gt Hot Line gt Enter to enter the configuration page Hot Line 1 Number 910001 Back 123 Del Save
34. ress this button to mute the active call Press it again to resume the conversation MUTE Turn the cursor right in the menu status Switch the default line when the phone is idle To transfer an active call incoming call answered or outgoing call TRAN accepted to another devices To switch between the usage of the handset and the speaker devices Handfree When the phone is in different mode the LCD display shows different icons Graphic Icon Description Network status icon Flash in the case of Ethernet linking failure Fail to register to the server Lt Missed calls 5 Call out 123 Input method numbers Input method letters in upper case Call held SMS a c DND Don t disturb XY In handset mode i 10 Chapter 2 Preparations amp Installation Physical Installation VIP 255PT 802 3af PoE SIP IP Phone 2 x RJ 45 1 x PoE for LAN interface Step 1 Connecting Handset Figure 2 1 handset installation Step 2 Connecting Power AC Power and Network Plug the Ethernet cable into the back of the base station Plug the other end of the Ethernet cable into your already prepared network connection Figure 2 2 LAN PC port installations 11 Power Adapter 5V DC NOTE Use only the power adapter shipped with the unit to ensure correct functionality Figure 2 3 power adapter installations Please don t connect
35. rom callers who have blocked the display of their calling identification information calling number and calling name Anonymous Cal 6 Reject On Code If you want to realize this function by server please choose and enter the Reject On Code and Reject Off Code When you choose to enable the rejection function on your IP phone it will send information to the server and the server will open the anonymous rejection function for your IP phone automatically 7 Press the Save hot key to save the changes To set anonymous call via Web interface 1 2 Choose Account gt Basic Choose Anonymous Call Anonymous Call Rejection option to do the configuration 3 Click the Confirm button to save the change 29 Basic gt gt Register Status Unknown Account Active t On O 281 281 281 281 pes 192 168 0 100 Port 5060 Enable Outbound Proxy Server Disabled Dutbound Proxy Server Port 5060 Transport lue el Backup Outbound Proxy Server Port 5060 NAT Traversal Disabled STUN Server Port 3478 Voice Mail Proxy Require Anonymous Call ot M On Code Off Code Anonymous Call Rejection lof E On Code Off Code Missed call log Enabled Auto Answer Disabled Auto Redial Auto redial is a telephone feature that redials a busy number a fixed number of times before giving up To set auto redial via the IP phone interface 1 Press Menu gt Features gt Auto Redial Setti
36. s gt Advanced Settings gt Reset to factory 2 Press the Enter hot key you are prompted to confirm the change press OK to reset to factory settings or Cancel to cancel the operation and return to previous menu 3 It will take a few minutes to reset please do not power off during resetting or it will cause flash memory error To reset to factory via Web interface 1 Choose Upgrade gt Basic 2 Click Reset button If you confirmall current setting changes including contact 5 Note last call history account settings etc will be lost you need to export the configuration first if you still want to import the old configurations after reset Or your phone must be configured anew manually unless mass provisioning is used To Export Import the old configuration file via Web interface 1 Choose Upgrade gt Advanced choose Export button to export the file to your local computer 2 Choose Upgrade gt Advanced click Browse button select the specific configuration file in your local computer choose Import button 3 It will take a few minutes to reset please do not power off during resetting or it will cause flash memory error Firmware Update The phone is delivered with pre installed firmware which allows to operate your phone flawlessly If you require updating the phone s firmware please contact your system administrator You can only update the firmware via Web interface To update the firmware manually via Web int
37. s Proxy mode and peer to peer SIP link mode e Supports standard encryption and authentication MD5 and MD5 sess e The phone can be configured via keypad web browser or remote e Firmware can be upgraded through HTTP FIP or TFTP Package Content The contents of your product should contain the following items SIP PoE IP Phone Unit Power adapter Quick Installation Guide User s manual CD Physical Details The following figure illustrates the front rear panel of IP Phone Rear View Figure 1 1 Rear Panel RJ 45 connector to maintain the existing network structure PC connected directly to the PC through straight CAT 5 cable DC SV 5V DC Power input outlet Please don t connect PoE injector and AC adapter to VIP 255PT at the same time this may make the effect of current pulse and then cause device damage Be noted to power the SIP IP phone either from 802 3af PoE or AC adapter Keypad Description LCD Display 000000000 00000000000 00000000000 200000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 000000000 Figure 1 2 Front Panel Menu and all status shall be displayed for users Power LED It will show the power status it will be on if the phone is powered off if the phone is not powered Use the navigation keys to navigate in the display menus and confirm Navigation Keys and cancel actions During a conversation p
38. s the Switch hot key to enable or disable the auto answer function The default is Disabled Press the Save hot key to save the changes To set Auto Answer via Web interface 1 Choose Account gt Basic gt Auto Answer 2 Choose Enabled or Disabled in the pull down menu then click the Confirm button to save the change 31 Missed call log Defines whether to save the missed calls to the call history record This function can only be set via the Web interface 1 Choose Account gt Basic gt Missed call log 2 Choose Enabled or Disabled in the pull down menu click confirm button to save the change Logo Customization You can upload your own logo which will be shown in the idle screen 1 Prepare the desired the logo file which is in BMP format max pixels 132 64 It can be black and white or only be monochrome with 2 gray scales at most 2 Run PictureEXDemo exe choose Add button gt choose the specific logo file gt click Convert and then close the software 3 Anew built folder named adv with a dob file will be created 4 Choose Phone gt Features gt Logo via the Web interface press Browse button and choose the dob file just created by the software 5 Press Upload button to complete the Logo Customization You will find the desired logo shown on the idle screen 1 Please contact with your system administrator or service L Note provider for the software with PictureEXDemo exe 2 You can also upload the
39. time zone it will show the Fixed Type By Date or By Week And the daylight saving time is unchangeable unless to update the AutoDST xml via auto provision Time Zone Primary NTP Server cn pool ntp org Secondary NTP Server cn pool ntp org Update Interval 1000 seconds Daylight Saving Time Fixed Type By Date By Week StartTime Month Day Hour End Time Month Day Hour Offset minutes Manual Time Time Format 12 Hour k Date Format i By default the time zone is 8 China Beijing Daylight Note Saving Time is Automatic 20 Keypad Lock You can lock the keypad of your phone when you are temporarily not using it This function helps you to protect your phone from unauthorized use You can lock the following specific keys Field tn The Menu hot key can not be used until unlocked You can not access Menu Keys the menu of the phone Kik All of the keys can not be used until unlocked You can only use the eys phone to answer the incoming calls To enable keypad lock via Phone interface 1 Press Menu gt Settings gt Advanced Settings enter the password and then press Enter hot key to enter Use the navigation keys to choose Keypad Lock option Use the Switch hot key to highlight the one you want to lock eypad Lock 1 Keypad Lock Disable gt Back __ Switch Save Press Save hot key to active the change and Back hot key to return to the previous screen The icon G will be disappe
40. to use for Account provisioning Refer to Auto Provision Manual for details Password about provisioning Common AES Key AES Key MAC Oriented AES Key It is provided by ISP PNP config Disabled v Click this button to auto E o provision immediately Check New Config Disabled vi Click this button to auto provision immediately Click this button to auto provision immediately Auto provision Export Import ConfigExport the Export Import Config Browse configuraion files to backup the settings and could import all the settings after Import Export reset Export System L Local v System Log a i TTT There are two methods to export the system log Export Local or Server PCAP Trace et Export Confirm Cancel You can ask your system administrator for the decrypt L Note password Set AES Key via phone interface 1 Go to Menu gt Settings gt Advanced Settings gt Set AES Key Set AES Key Back 2aB Del Save 2 Enter the Common AES and the MAC oriented AES 3 Press the Save hot key to save the changes System Log Export If there is any errors happened to your phone you can export the system log and send it to your system administrator for diagnosis To export the System Log Choose Upgrade gt Advanced select Export System Log choose Export button to export the file to your local computer or the assigned server 42 PCAP Trace Export The PCAP Trace used to record the date
41. transport of your IP phone If there are any errors happened in your phone you can export the PCAP trace and send to your system administrator for diagnosis To export the PCAP Trace Choose Upgrade gt Advanced select PCAP Trace option click Export button to export the file to your local computer Tone Settings You can define the frequency and time period of all the following tones e Dial e Ring Back e Busy e Congestion e Call Waiting e Dial Recall e Record e Info e Stutter e Message e Auto Answer To edit the tone filed via Web interface 1 Choose Phone gt Tones 2 Enter the frequency and time period in ms as the following format Frequency Time Period for example 400 200 3 Press Confirm button to save the changes Cancel to cancel the change Please contact your system administrator for more L Note information about the frequency and time period parameters You Can enter up to 8 groups for each tone 2 If the frequency is set as 0 it means silence Voice To edit the Voice filed via Web interface 1 Choose Phone gt Voice 43 Status Account Network Contacts Preference Features Voice Ring Tones DialPlan Echo Cancellation Echo canceller VAD CNG JITTER BUFFER Type 65 adaptive C Fixed Min Delay Max Delay Normal Delay 2 Set the following parameters shown in the table Echo canceller Defines whether to enable the echo canceller A comfort noise gen
42. y be adjusted via Phone interface L Note You can also adjust the ring tone volume by the following way When the phone is in idle status press the Volume Adjustment Bar to a comfortable level When you adjust the ring volume to 0 or press the Silence hot key when there is incoming call the icon dx will be shown on the LCD Press the Volume Adjustment Bar to adjust the volume and the icon will disappear 22 Ring Tone You can adjust the type and volume of the ring tone To adjust the Ring Style via Phone interface 1 Press Menu gt Settings gt Basic Settings gt Ring Tone gt Enter 2 Use the up down navigation keys to highlight the specific one v 1 Ring 1 wav 2 Ring 2 wav 3 Ring 3 wav Bak Save 3 Press Save hot key to save the change or Back to cancel To change the Ring Tone Type via Web interface Choose Phone gt Preference gt Ring Type highlight the specific one in the pull down menu then click the Confirm button to save the changes Codec Priority The IP phone supports the following voice Codecs PCMU PCMA G723 53 G723 63 G729 G722 G726 16 G726 24 G726 32 and G726 40 To set the priority of the support Codecs 1 Choose Account gt Codecs PLANET Networting amp Commosicates naan enone Network ae Account Account 1 v Basic gt gt Codecs gt gt Disable codecs Enable codecs 1G723_53 PCMU G723 63 PCMA G726 16 gt gt 6729
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