here - HealthStream
Contents
1. Table of Contents a HeartCode ACLS Part E 9 Disclaimer Skills Test Ventilation Skills Test CPR t Although the voice assisted manikin reviews CPR skills the AHA requires an ACLS instructor for anyone in need of an instructor check off for HeartCode ACLS Part 2 Skills HeartCode ACLS 28 Administrator User Guide February 2009 Using the HeartCode HLC Organization 4 FAQ If you are only using the Cognitive portion of HeartCode ACLS HeartCode ACLS Part 2 Skills must still be assigned in order to keep a record of the HeartCode ACLS Part 2 course on the student s HLC transcript If HealthStream is processing cards for your facility successful completion of both HeartCode ACLS Parts and 2 must be recorded in the HLC This process is automated assisted manikin when completing Part 2 Skill son the voice However if you are performing skills checks with an instructor student Part 2 completions must be recorded by validating the students in the HeartCode HLC Organization as instructed below A FAQ Students will enter his her code from their Part Completion Certificate into the Part 2 Skills course select instructor Welcome to the Heartcode ACLS Skills Test Instructions If you are going to take the skills test online and have a manikin connected to this computer select Manikin below If you are going to take the skills test offline with an instructor select Instructor below Tf you wou2. a Skills Check Included in the options for Skills Check is the capability to use the existing HeartCode System with a system manikin for the skills check involving ventilations and compressions See next page As stated in the AHA Training Memo January 9 2007 Skills Testing for HeartCode ACLS 2006 version e Correct bag mask ventilation for minute e CPR rescuer test AED testing is not required A current Healthcare Provider card is not an alternative to taking the CPR skills test Megacode Test A Training Center may provide an instructor conducted Megacode Skills Test if the competence of the student is uncertain or if such testing is required for purposes of internal documentation or applicable regulations This assessment is to be conducted according to Lesson 15 of the ACLS Provider Course using the specified tools and check sheets This test must be conducted by an AHA ACLS Instructor In this situation the test can be administered with one student or ina team setting as described in Lesson I5 January 2007 How long after completion of the computer portion do I have to complete my Skills Check Students have 60 days from the day they complete Part One to complete their skills check What languages are available English HeartCode ACLS A4 Administrator User Guide February 2009 What is the pricing for a system that includes a manikin for Skills Checks Purchase a minimum of 50 licenses and you receive a m
3. current Guidelines Upon AHA approval a new version of the course will be released with current Guidelines In general this process should take less time to transition than other methods of delivery HeartCode ACLS 45 Administrator User Guide February 2009 New course versions will not affect content or textbooks in completed courses on the students HLC transcript Where do the cards come from Laerdal is National AHA Training Center Student HeartCode completions are recorded in HealthStream HLC and reported to Laerdal for processing Why do the cards have different addresses Laerdal processes cards from two NTC locations Cards may arrive with New York or Texas addresses Where should I direct questions on AHA cards for HeartCode ACLS and BLS course completions For card issuing services and inquires customers should contact Brenda Brigham at ahacards laerdal com or 877 523 7325 ext 2273 CARD Who should I contact for missing and lost replacement cards For card issuing services and inquires customers should contact Brenda Brigham at ahacards laerdal com or 877 523 7325 ext 2273 CARD What if we misplace cards or a student loses a card There will be a 25 00 replacement fee for misplaced cards that are not related to a shipping issue This covers the cost of the card plus shipping Is there a charge for the card processing service If you have elected to have Laerdal process cards the cost is included in t
4. ee F H a E fet pinia Baki Se TERRAE MURRI AFi Cosmas HeartCode ACLS 31 Administrator User Guide February 2009 7 Ifthe code is not valid the instructor will see the screen below that specifies the error BLS ACLS Student Skills Validate Code Enter code below to vadame The student shoud have recetved an mauctor code on the fst page of the Stubs course HeartCode ACLS 32 Administrator User Guide February 2009 e FAQ Card Processing Customers may choose to have AHA cards processed through HealthStream for students that complete HeartCode courses at their facility Card processing is automated when completing Part 2 Skills with a voice assisted manikin If an instructor performs the Part 2 Skills Check the student s completion will first need to be recorded through the HeartCode HLC Organization See Using the HertCode HLC Organization Student completions are automatically reported to the Laerdal National AHA Training Center twice per week The cards will arrive within a two week time period depending on the student s date of completion of the HeartCode courses All students may not receive their cards within the same batch shipment however course completion certificates and HealthStream reports serve as valid proof of completion until cards arrive Course completion certificates are not a substitute for an AHA card If cards do not arrive within 2 weeks please contact Brenda Brigham at ahacards laerda
5. objectives and al availabe CE credi prior to beginning the leaming activites below For Ce Credit Information serol doran Leaming Activity Additional Information Status y t Last Accessed Mp Heartiode ACLS Part 1 Th Progress BPS 2008 10 37 AM Continuing Education Credit Information The et b ga shows the CE credit for which you quality based upon your professional kaise informabon in the system If thane 6 another credit lated on the Course Ovendew screen for whech you qualfy update your professional kense information by clicking the Maintain Disciplines and Licenses ink below if avaiable or by contacting your adminstrator Certificate of Completion ey Certificate hanian DSciCdne and Lorre Indcenmaticen efresh Credis Reports To view student completions by instructor Administrators can run the HeartCode ACLS BLS report within your own facility s Report section 2 To view student completion status run either the Course Completion report or the Assignment Completion report These reports will provide you with the name and number of students who will receive ACLS certification cards 3 To view course evaluation contents run an Evaluation report by course HeartCode ACLS 20 Administrator User Guide February 2009 Student Tutorials ral FAQ The pre course self assessment consists of 60 preparatory questions covering three major areas of ACLS After completion he she will receive a detailed debriefi
6. of the manikin have adequate power and are securely in place e You may also unplug cable next to these buttons count to 10 re insert cable then repeat amp 2 General el FAQ There is no low battery indicator on the manikin For manikin assistance please contact HealthStream Customer Service at 800 521 0524 or customer service HealthStream com When emailing please be specific and provide details to have you message routed appropriately Please include student log in information HeartCode ACLS 40 Administrator User Guide February 2009 FAQ More HeartCode ACLS FAQ s FAQ s are located throughout this guide Please go to the Table of Contents and find the section that most closely relates to your question If it is not found there then return to this portion of the guide If your question is still unanswered please contact customer service for assistance Who do I contact for questions or issues To best serve you HealthStream Customer Service should always be your primary contact for all concerns Your account representative implementations specialist and trainer play a specialized role for new customers However to continue to provide all of our customers with quality service they are unable to be resources for ongoing support All questions should be directed to customer service where it will be documented receive a case number for tracking your issue through to completion and to be routed appr
7. of the HeartCode HLC Organization is to validate skills completions An instructor does not have to be a HealthStream Administrator to validate student skill checks Please refer to the section entitled Skills Check using AHA instructors for details If you are planning to assess ACLS skills using manikins see details in the section entitled Skills Check Using Manikins HeartCode ACLS 7 Administrator User Guide February 2009 System Requirements HeartCode ACLS Part 2 requires the download and installation of manikin skills software on each computer that will be used to connect to a manikin Ensure that your computer meets the following technical system requirements e OS Windows 2000 SP4 Windows XP SP2 Windows Vista e Internet Explorer 6 0 or later e CPU Pentium 4 or equivalent e RAM 512 MB 768 MB recommended e HD 300 MB free for caching e Adobe Macromedia Flash player 9 0 or later e 6 bit display adapter e Serial port or use the USB to serial port connector that is provided e USB port e Audio capability speakers or headphones e Mouse or compatible pointing device e Monitor capable of displaying a resolution of 1024x768 or higher rail FAQ These requirements must be met on All computers that will be used to access Part and Part 2 of the course throughout your facility The software download is only required for Part 2 l FAQ It is recommended to provide these system requirements to st
8. will serve as a resource to help you implement and support these courses at your facility To get started please refer to the table of contents to J Set Up AHA Instructors J Check System Requirements J Install Manikin Skills Software J Connect your Voice Assisted Manikins VAM J Log into HealthStream J Assign Courses J Perform Part 2 Skills Checks J Utilize the HeartCode HLC Organization J Test your HeartCode Set Up J Register for HeartCode Administrator Certification If applicable For further details regarding course navigation and functions please refer to the HeartCode ACLS Student User Guide A FAQ Frequently Asked Questions can be found throughout this guide To locate them please go to the Table of Contents and refer to the section that most closely relates to your question If your question is still unanswered refer to the More FAQ s section of this guide If your question remains unanswered please contact customer service for assistance HeartCode ACLS 3 Administrator User Guide February 2009 SAMPLE TIMELINE Day I 31 2 Customer views training calendar in HealthStream Knowledge Center and places request through Sales Representative or Customer Service 4 Customer Reviews Admin Guide informs IT of System Requirements Schedules appointment with IT for 2 weeks out 10 business days if using manikins for set up with HSTM 7 Customer registers for training books travel and oth
9. Enter an assignment description if desired The assignment description will appear on the Assigned Courses report Click Select Courses The Browse for a Course screen appears Perform a course search Search by title keyword alphabetically or by category A list of all courses matching your search criteria appears Check the checkbox to the left of the desired course name or use the Check All Current Search Results button to select all courses To add more courses continue to search for courses by keyword or browsing alphabetically or by category even if the courses are found on separate pages There is no need to click Select and repeat the Select Courses search process Click Select to return to the group assignment editor The selected course names appear in the courses box Un check the checkbox to the left of the course name to remove a course that was previously selected if desired Once you have selected courses you can click Select Courses to search and select additional courses for use in the assignment Change the Effective Date if desired The effective date is the date from which the system begins looking for completions of the assigned courses The effective date defaults to today s date but can be back dated to accept prior course completions to satisfy the assignment HeartCode ACLS 13 Administrator User Guide February 2009 14 Change the Start Date if desired The start date is the date on which assigned
10. User Guide for cee ADMIN February 2009 ES Heaithstream HealthStream Inc 209 lOth Avenue South Suite 450 Nashville TN 37203 www healthstream com TABLE OF CONTENTS ADMINISTRATOR OVERVIEW INSTRUCTIONS TIME LINE FOR HEARTCODE IMPLEMENTATION OUTSIDE LEARNING EVENTS HEALTHSTREAM KNOWLEDGE CENTER amp TRAINING CALENDAR AHA INSTRUCTOR SET UP SYSTEM REQUIREMENTS SOFTWARE INSTALLATION UNINSTALLING PREVIOUS HEARTCODE ACLS SOFTWARE LOGGING INTO HEALTHSTREAM CREATING ASSIGNMENTS ADDING A RECURRING INDIVIDUAL ASSIGNMENT ADDING A RECURRING GROUP ASSIGNMENT HOW TO TEST HEARTCODE ACLS WITHOUT USING A LICENSE DEBRIEFING TOOL AND REPORTS STUDENT TUTORIALS FINDING PART COMPLETION CODES REPORTING A PROBLEM WITH THE COURSE PART 2 SKILLS CHECKS SKILLS CHECK USING AN AHA INSTRUCTOR SWITCHING BETWEEN MANIKIN AND INSTRUCTOR SKILLS CHECK USING THE HEARTCODE HLC ORGANIZATION CARD PROCESSING CONNECTING YOUR VOICE ASSISTED MANIKIN VAM MANIKIN WARRANTY MANIKIN PARTS AND PRICING HELPFUL HINTS FOR IMPLEMENTATION OF MANIKIN SKILLS CHECK BASIC MANIKIN TIPS MORE FAQ s HeartCode ACLS 2 Administrator User Guide February 2009 O OO ON ODO UT HR W BOW YS YO w G eS NS HW NM VN LHS a _ oS amp N omnNnN DY KE WOwMOUWoNHNNHN OOW N Administrator Overview Instructions Welcome to HeartCode the American Heart Association s AHA comprehensive self directed e learning program for ACLS This guide
11. anikin at no additional cost Is HeartCode ACLS Mac compatible No the program must be accessed on a Windows computer Why can t I download or print the AHA textbook Due to copyright issues the AHA textbook is only available to view while in the course My initial screen in HeartCode shows no video it is just empty boxes To fix this go to www macromedia com and install the current version of Adobe Flash What is HeartCode ACLS Part Lower Bandwidth Version Assign HeartCode ACLS Part Lower Bandwidth Version for slower connection speeds or if patient scenarios have difficulty loading on your computer This course is recommended if students will be accessing the course on computers outside of your facility Where are the textbooks located and can the student still access them after completion of the course The textbooks are located throughout the Part Cognitive portion of the course After completing the course on HealthStream students may log back into the course from their HLC transcript until their next renewal Does the course change with the AHA Guidelines are updated New versions of HeartCode will continue to be released as the updates are made to AHA Guidelines The AHA typically provides a time frame and instructions for transitioning to the new protocol HealthStream and Laerdal will immediately begin to make the appropriate content and programming updates while providing you with the changes to the
12. artCode ACLS Administrator User Guide February 2009 Outside Learning Events According to AHA s policy HeartCode courses cannot be associated with an Outside Learning Event In addition to non compliance with AHA policy the learning event association would result in a HeartCode license being consumed and billed to you incorrectly If you need to associate a similar course completion with a learning event please create a separate BLS or ACLS course that is distinct from the HeartCode courses HeartCode ACLS 5 Administrator User Guide February 2009 HealthStream Knowledge Center The HealthStream Knowledge Center will be another resource tool for you There you will find current user guides software and other HeartCode related topics A FAQ HealthStream will notify users when new software is available The HealthStream Knowledge Center will always maintain the current versions of HeartCode software for your convenience To access the HealthStream Knowledge Center begin by logging into the HealthStream eca t tream Login User ID Password 2 Click on the red icon located on the top right side of the page HealthStream Knowledge Center click here 3 Click the grey HeartCode BLS ACLS icon on the lower left i AS F i aly i i d nit j ii iP U el FAQ You may view upcoming HeartCode Administrator Certification dates on the calendar located inside the HealthStream Knowledge Cente
13. assed by all students Do I still need to do a live Mega Code No but a TC may provide an instructor conducted Megacode Skills Test if the competence of the student is uncertain or if such testing is required for purposes of documentation or applicable regulations This option applies to students completing HeartCode ACLS using either method Will the HeartCode programs put AHA course instructors out of business These programs were made available to help alleviate some of the biggest challenges facing institutions in providing AHA courses to all of the appropriate staff Often there are not enough instructors available to teach the number of courses required or often students find it difficult to attend the traditional classroom based courses and are then out of compliance with their recertification Institutions may elect to still hold initial certification courses and allow for a small instructor to student ratio to allow for more hands on teaching time Once HeartCode is implemented within an institution instructors often find they have time to pursue other educational activities they were unable to do in the past i e conduct mock codes on a regular basis on all units provide additional support to employees who have expressed specific education needs and provide more one on one student remediation HeartCode ACLS A Administrator User Guide February 2009 How long does it take to complete the HeartCode ACLS Course As a self direct
14. ation Pennor cs Services My Profile BLS ACLS Skills Validate BLS ACLS Student Skill Check HeartCode ACLS 30 Administrator User Guide February 2009 4 Enter the code that the student provided and click on the Validate button Peorie Courses cation Pavorts Toots Serves My Prof BLS ACLS Student Skils Validate Code Enter cod below fo vabdate oe fo J L LC The student shoud have received an instructor code on the fret nage of the SE course 5 A confirmation screen will appear If the information presented is correct the instructor will click on the Confirm button ifealthStream wia Lh Haaa ee ee pte ha h H a T I eo Piste mip Ceci Obes BLSVACLS Student Skills Baa CEET U C cot Confirmation _ Code Sit pom 12505 Mader Aare Kuka Crip Course Newer Meatcods EL TENG Ae Cod eT ce Dae instructor lec Ei eram Doph i MAD egies a Aisy Enaj Emai b frobig Bair 5h Ma D PARA pii h o ee ja aia 6 Ifthe code is valid the instructor will see the screen below and the student will receive a score for completing the HeartCode ACLS Part 2 Skills which will appear on the student s transcript idealthstreami J ieia Gh Hihira Pb er pa ha ee ET se T foe eee oo Ut Mag Dc eb BLSIACLS Student Skills Code Confirmation Creda Si BA 17345 Arade Hame Rimga CPrig Core Agee hastic de ILS Skills Assesment OQprelin Os A T ce Ce AA inetnuct ole HS etter ee i H
15. by the system based upon the recurrence interval and recurrence option based on original due date or previous completion date 18 Click Save HeartCode ACLS 14 Administrator User Guide February 2009 Adding a Recurring Group Assignment Group assignments allow delivery of one or more assigned courses to groups of students within the HLC To add a group assignment Click Add a Group Assignment from the Education tab The Add a Group Assignment screen appears 2 Enter the group assignment Name 3 Enter an assignment Description if desired The assignment description will appear on the Assigned Courses report 4 Check the Hide the Assignment from Search Results checkbox if you wish to hide this assignment from routine search returns which displays visible assignments by default TIP Assignments can be made visible or hidden at any time You may wish to hide assignments that are no longer active as a way of removing them from routine group assignment search The default group assignment search selection is visible however hidden assignments can also be searched and assignments can be changed from visible to hidden at any time Click Select Courses The Browse for a Course screen appears 6 Perform a course search Search by title keyword alphabetically or by category A list of all courses matching your search criteria appears 7 Check the checkbox to the left of the desired course name or use the Check All Cu
16. courses will appear on the students My Courses screen The start date defaults to tomorrow s date but can be changed to today s date or a date in the future It cannot be set to a date in the past 15 Add an End Date if desired Once an assignment end date arrives the assigned courses cannot be completed to satisfy the assignment and student is marked as delinquent on assignment related reports Courses that have not been started will be removed from the My Courses screen In progress courses will be moved to the Elective and Enrolled Courses area where they can be completed as an elective or the student can un enroll 16 Select an Assignment Type Recurring e Select a recurrence interval by entering a numeric value and selecting the desired interval from the drop down menu e g Recurs every 2 years e lf Recurring Assignment based on Original Due Date is selected you may add an optional Grace Period in days if desired e The Recurrence Date defaults to 180 days but can be changed if desired The recurrence date is the date on which the next assignment instance will appear on the student s My Courses screen 17 Select the assignment Due Date The due date can be either a fixed calendar date or can be set to a date relative to the assigned student s hire re hire or review date NOTE The Due Date selected for a recurring assignment is the due date for the first assignment instance only Subsequent due dates will be determined
17. eartCode ACLS Skills from the list of programs Click on the Remove option follow prompts to uninstall HeartCode ACLS 10 Administrator User Guide February 2009 Logging into HealthStream HealthStream is a highly secure website You must have a User ID and password to access the system There are two ways to access HealthStream e Open Internet Explorer and type the web address also ca URL provided by your administrator for example www healthstream com hlic Facility Name e You may have a HealthStream icon on your PC desktop or your institution s intranet If so double click on HealthStream icon The Login screen appears 2 Enter your User ID 3 Enter your Password Passwords are case sensitive NOTE If you have forgotten your password enter your User ID and click Password Reminder if available 4 Click the Login button MOTE To log out click the LOG OUT button on the right hand side of the menu bar when YOU WISH to exit the system Log Out leon If you do not exit the system will automatically log you out after 20 minutes by default The HeartCode ACLS 11 Administrator User Guide February 2009 Creating Assignments In this section you will learn how to create HeartCode ACLS assignments 2 3 4 5 FAQ After logging into the HealthStream Learning Center HLC go to the Education Tab Select Add Individual or Add Group Assignment Click Select Courses Search for HeartCode ACLS As
18. eartCode ACLS2 HeartCode ACLS3 HeartCode ACLS4 HeartCode ACLS5 HeartCode ACLS6 HeartCode ACLS7 HeartCode ACLS8 HeartCode ACLS9 HeartCode ACLSI0 FAQ 5 Courses may be located on EITHER on the My Courses page or My Transcript e Click course title to open course e Go to table of contents at the top left corner of the screen and expand by clicking the e Click on links to begin test OR e Click Skip this page in the lower left corner to proceed through each screen al FAQ At the end of each test click the X in the dialog box stating No would like more practice Students will receive the same detailed debriefing and score report as if it were a real test HeartCode ACLS 19 Administrator User Guide February 2009 Debriefing Tool As an administrator you may review an individual student s progress in the course by using the Debriefing Tool From the student s profile go to assignment click to view their ACLS courses by clicking on the Debriefing link Course Details HeartCode ACLS Part 2 Skills FRB course overview lt p Ext Course a You have successfully completed this course You can view your certificate below under the CE Credit Information section as well as from the My Transcript tab To retum to your list of assigned and enrolled courses dick the My Courses tab Course Learning Activities You are enroted in this course Chok the Course Overview ink above to review the course description learning
19. ed self paced learning program the amount of time it will take to complete the course will vary with each person depending on individual experience and preparation Is this just for renewal or can it be used as an initial ACLS course as well The course is approved for both renewal and initial ACLS Courses While the program was developed with the experienced provider in mind individuals can decide the learning methods that are best for them The AHA recognizes the value of a new or inexperienced ACLS provider participation in a traditional classroom based course which provides instructor feedback and group interaction Is there a student tutorial Yes The program has several introductory sections for the student to review before beginning various sections of the program There is a team dynamics introduction two Part course introductions a debriefings tutorial and Part 2 Skills introduction Each tutorial is approximately 2 3 minutes long Is there a student instruction guide Yes there is a HeartCode ACLS Student Guide that instructs the student on how to navigate the online course Who do I contact where do I go for a Skills Check You may go to an AHA ACLS Training Center or to a HeartCode ACLS system that has a HeartCode ACLS manikin attached This integrated manikin allows the student to take the skill testing portion on a computer HeartCode ACLS 43 Administrator User Guide February 2009 What do I need to do for
20. er accommodations to attend HeartCode Administrator Certification 16 Manikin Set Up w HSTM if applicable 21 Customer attends HeartCode Administrator Certification 25 Customer creates assignments and sets up skills check station s 30 Customer Launches HeartCode 3 Customer contacts HSTM customer service for on going HeartCode support Trainer sends sign up 4 links and roll out posters HeartCode Order Form Completed Include AHA Instructors manikins and AHA card info Complete TRF and direct customers to HealthStream Knowledge Center to view HeartCode Training Calendar 3 5 Manikin s and Skills Posters are ordered and intro email with user guides sent to customer from Sales Admin 14 Cognitive Only Customers Turn on Parts 1 amp 2 reports set up instructors and card processing Send confirmation w training reminder and Demo Site 14 Manikins Skills Posters and Cables arrive from Laerdal May be in separate packages I5 Cognitive w Manikin Customers Turn on Parts 1 amp 2 reports set up instructors and card processing Schedule a time for manikin set up and include IT if necessary l6 Assist customer w Manikin software download send Demo Site to test w customer and confirmation email with training reminder Actual timeline may vary per customer KEY Customer HealthStream Sales Department HeartCode Trainer HealthStream Implementations Department He
21. er of the victim s chest place the heel of the other hand on top of the first hand and push straight down on the breastbone e f receiving the message Use your full body weight and the student is pressing harder and harder check to see of the student is properly positioned with their arms straight and their shoulders directly over their hands for leverage when pushing on the manikin s chest e lf you are receiving disproportionate error messages with multiple students between ventilations and compressions ventilations are good but compressions are poor try changing the batteries e On the Infant manikin fingers should be directly in the center of the chest just below the nipple line e lf there is no resistance on the infant chest the spring may need to be replaced Additional springs have been provided in the manikin case Please look for a small plastic sack which fits easily in the palm of your hand Ventilations When performing ventilations some students may receive the message A little less air e First decrease the amount of air released into the manikin e If this continues try giving smooth ventilations concentrating on the forcefulness of air initially entering the manikin e When giving A little more air give more air but still be cognizant of the initial force of air entering the manikin e The airway of the manikins are small you may need to flex the manikin head adequately to ensure delivery of the amount o
22. f air e Check for proper the chest rise e f using bym ambu bag check that the device provides a good seal Old or worn devices can affect the quality of the ventilations You may try performing mouth to mouth with a barrier device on the manikin If positive feedback is achieved replace the bym ambu bag being used as it may not be providing a proper seal on the manikin See replacement manikin parts for trainer preferred ventilation devices HeartCode ACLS 39 Administrator User Guide February 2009 Ventilations Continued e Remove manikin chest skin ensure that lungs are secure and deflated e If you are receiving disproportionate error messages with multiple students between ventilations and compressions ventilations are poor but compressions are poor try changing the batteries e If you find you are receiving disproportionate error messages with ventilations but compressions are satisfactory try replacing manikin lungs Additional lungs Airways have been provided in the manikin case Manikin is not Found e Check that all cables are securely connected to both the manikin and the computer e Check that the manikin is in the on position a green indicator light will confirm this The on off switch is located on the right side of the manikin s chest e Make sure Log light is off do not press if it is not lit If lit press On Off button to resume e Verify that the batteries 8 D batteries located in the abdomen
23. he price of HeartCode licenses for ACLS and BLS Do I have to provide completion data or rosters for students to receive their cards No HealthStream provides Laerdal with student completion data from the HLC twice a week for card processing Rosters are not necessary with the advanced reporting capabilities of HealthStream How long will it take to issue a card Under normal conditions once the record is received by the Laerdal NTC the turnaround time is two weeks HeartCode ACLS 46 Administrator User Guide February 2009 How will the cards be shipped All cards are shipped 2 day air via Fed Ex to the facility that purchased the license used to complete the course Cards must be signed for upon receipt therefore you will be required to provide a street address for delivery Post office boxes are not acceptable Should overnight shipping be required additional charges will apply Must an instructor s name be supplied when students are completing both cognitive and skills portions of HeartCode on the computer Cards cannot be printed with Laerdal HeartCode or HeartCode as the instructor name The facility s program administrator name must be used on all cards where an instructor s name is not given The name will be followed with Admin in this situation When you sign your HeartCode agreement you are asked to provide contact name and address for card processing and mailing for each of your facilitie
24. ing is not required Continued on next page Training Memo Skills Testing for HeartCode ACLS 2006 version Continued Course completion Requirements continued A current Healthcare Provider card is not an alternative to taking the CPR skills test Megacode Test A TC may provide an instructor conducted Megacode Skills Test if the competence of the student is uncertain or if such testing is required for purposes of documentation or applicable regulations This option applies to students completing HeartCode ACLS using either method This assessment is to be conducted according to Lesson 15 of the ACLS Provider Course using the specified tools and check sheets This test must be conducted by an AHA ACLS Instructor In this situation the test can be administered with one student or in a team setting as described in Lesson I5 January 2007 HeartCode ACLS 26 Administrator User Guide February 2009 HeartCode ACLS BLS Skills Testing Checklists Date of Test 1 Rescuer Bag Mask Ventilation Skills Test Skill om EJ Places mask in proper position on the victim s face Squeezes the bag to give breaths 1 second each while watching for chest rise Gives one breath every 5 6 seconds for 1 minute STOP THE TEST Test Summary PASS Steps all checked done correctly NA Needs remediation indicate PASS or NR 1R CPR Bag Mask Ventilation Instructor s signature affirms that skills tests were done according to AHA guideli
25. ized Dealer Your warranty By this imited warranty Loerdal Medical worromts to the purchaser the product te be free from defects in materials and workmanship for a period of one 1 year from the date its original purchase or a time period otherwise noted in the product Directions for Use if during this designated one 1 year period of waranty the product proves defective due to improper materiak or workmanship Loerdal Medical Authorized Service Centers or Authorized Dealers will without charge for labor or ports repair or ot Loerdal Medical discretion replace the Product or its defective parts upon the terms and conditions set out below Loerdal Medical reserves the right fat its sole discretion to replace spare ports of defective products or to replace low cost products with either mew or refurbished shae parts or products Conditions 4 This warranty covers none of the folowing a Penodi manienance ond repair or I The warranty will be granted only when the refocement of parts due to normal original invoice or sales receipt indicating the date of purchase product type and dealer s b Any adopteton or changes to upgrade name is presented together with the defective product Laerdal Medical reserves the night to refuse free of charge warranty service if the above documentation information cannot be presented or if the information contained in iti incomplete or Bepgible pa The warranty wall not reimburse nor cover the da
26. l com or 877 523 7325 ext 2273 CARD Cards will be mailed to the designated card contact for your facility and one administrator s name can be selected to appear on the cards In some cases this individual may not be an instructor and the word ADMIN will be printed on the card following the individual s name Due to the dynamic reporting capabilities of HealthStream in addition to the uniquely generated codes per student completions in both parts of the course rosters are not necessary HeartCode ACLS 33 Administrator User Guide February 2009 Connecting Your Voice Assisted Manikin VAM Your HeartCode adult manikin package includes 4 extra manikin faces 3 extra airways carry case jacket kneel pad 50 manikin wipes serial cable serial to USB adapter and Directions for Use DFU manual Pal Your manikins cables and adapters may arrive separately Once you receive all packages you will be ready to begin setting up your manikin skills station Identify the computer s that will be used for the HeartCode ACLS skills test course 2 Many new computers do not come with a serial port to connect the HeartCode adult manikin that is part of the Resusci Anne Learning System Therefore your manikin package includes a USB to serial adapter If your computer does have a serial port use of this adapter may not be necessary eal FAQ The USB to serial adapter cables requires the installation of drivers The driver installa
27. ld like to exit without making a decision at this time select the Exit Course button in the top navigation bar If you are not sure which option to select contact your Heartcode ACLS administrator for additional instruction a Manikin Instructor There is no charge for selecting instructor and receiving instructor code HeartCode ACLS 29 Administrator User Guide February 2009 Charges are applied when using the voice assisted manikin upon completion Therefore if a student begins with the manikin and switches to instructor no charges are accrued for the Part 2 Skills course A charge still applies for Part Cognitive and card processing if applicable After selecting Instructor the student will then be given a code see below that must be presented to the AHA instructor The AHA instructor will then test the student s skills according to AHA guidelines HeartCode ACLS mc Association p Learn and Live Write down the Instructor Code below and take it to your Instructor You will then be assessed on the skills portion of the test After you pass the Skills test your instructor will mark you passed in the system and give you your card OTHX 1138 54371 Exit Once the student passes the skills test the AHA instructor will Log into the HeartCode Organization at www healthstream com hlc heartcode 2 Go to the Education tab 3 Click on Validate BLS ACLS Student Skills Check People Courses Educ
28. m This testing information replaces that released in the ECC Training Memo dated February 16 2004 General Information HeartCode ACLS is a self directed learning program using microsimulation technology This program is delivered through the HeartCode ACLS Anywhere product which can be used on most computers it is not Macintosh compatible It is also available through the HeartCode ACLS Self Directed Learning System Course completion consists of two parts the computer based cognitive portion and the skills testing portion which can be completed either with an Validating Certificates Training Center Coordinators and ACLS Instructors can verify the validity of a HeartCode ACLS Anywhere certificate presented to them The certificate from the 2006 version of HeartCode ACLS will have an anatomical heart watermark as the background Instructions on how to verify the validity of a HeartCode ACLS 25 Administrator User Guide February 2009 certificate are posted on the AHA Instructor Network accessible to all registered instructors Course Completion Requirements Successful completion of all core cases 2 Achievement of 84 or greater on the written test 3 Successful completion of the required CPR skills test administered by an AHA ACLS Instructor or by computerized manikin The BLS Skills Testing Checklist to be used in measuring the skills is attached e Correct bag mask ventilation for minute e CPR l rescuer test AED test
29. mage resulting from adantations or adjustments whach may be made to the product without the prior written consent of Laerdal Medical in order to conform to the national or local technical or safety standards in force in any country other than the ones for which the product was onginally desgreri and manufactured Lad The warranty wil not apply if the type or serial number on the product has been aered deleted removed or made illegible FAQ the product from its normal purpose as desonbed in the Direction for Lise without the prior written consent of Laerdal Medical Co anstat costs home service tronsport cost ond ol nks of tompo relating dredy or indirectly to the wonondy of the product flses normal wear ond tear staining discoloration or other cosmetic mrepuloity whic does not impede or degrade Product performance fa fiure io use the product for its intended use or in cocordance wrth Loerdal Medcal s instructions on he proper use ond maintenance and b instalation of use of fhe product in a manner inconsistent wih ie technica or safety sondari in fore in the country where i i used ond For manikin issues please contact HealthStream Customer Service at 800 521 0574 If a manikin requires repair HealthStream Customer Service will work with you to have the manikin returned to Laerdal After one year if your manikin requires repair HealthStream will work with you to have it returned to Laerdal fo
30. mplete a ventilation assessment and 5 full rounds of CPR beginning with compressions Please refer to the student guide for more details rl FAQ An instructor does not have to be present for HeartCode ACLS Part 2 Skills Checks HeartCode ACLS 23 Administrator User Guide February 2009 3b If the student will be completing skills with an AHA instructor please refer to the Skills Check using an AHA Instructor section of this guide Although the voice assisted manikin reviews CPR skills the AHA requires an ACLS instructor for anyone in need of an instructor check off for HeartCode ACLS Part 2 Skills HeartCode ACLS 24 Administrator User Guide February 2009 Skills Check using an AHA Instructor When performing instructor led check offs in conjunction with HeartCode ACLS Part I The American Heart Association has stated their requirements in the following training memo NOTE There may be breaks in the text as this is taken directly from the memorandum re American Heart Associatione Training Memo Skills Testing for HeartCode Learn and Live ACLS 2006 version National Center 7272 Greenville Avenue Dallas Texas 75231 4596 Tel 888 CPR LINE americanheart org ecc TO American Heart Association Training Centers and Instructors DATE January 9 2007 Purpose To provide updated direction for skills testing of students taking an ACLS Course via the HeartCode ACLS Anywhere and HeartCode ACLS manikin syste
31. nally if you have any technical difficulties with the course submit a complaint immediately after the scenario to have it reviewed by technical support Students will receive a timely response usually within 2 business days HeartCode ACLS 22 Administrator User Guide February 2009 Part 2 Skills Checks When a student selects the HeartCode ACLS Part 2 Skills course he she will be asked to enter their 8 character code from their Certificate of Completion from Part Instructions Entar the E character code tom your Certnicate of Completion for the cognitres portion of Hestteodeacls Pan 1 and click submi Cenificale Code Eubmd 2 He She will then be asked to indicate whether the skills check will be completed by a manikin or an instructor instructions lf you are going to take the skills test online ang hawe a manikin connected to this computer select Manikin below If you are going to take the skills test offline with an instructor select Instructor below Ifyou would like to exit without making a decision at this time select Exit If you are not sure which option to select contact yo administrator for additional instruction Heartcode ACLS Manikin lnstructor Exit 3a If the student will be performing skills with the voice assisted manikin VAM the course will begin with a video introduction video approximately 2 minutes and the computer will instruct them Students will need to co
32. nes Instructor s Signature Print Instructor s Name Date HeartCode ACLS 27 Administrator User Guide February 2009 American Heart Association Learn and Live Adult Child 1 Rescuer CPR Skills Test Skill if done correctly Tn e A a Opens airway using head tih chin litt a Checks breathing Minimum 5 seconds maximum 70 seconds Checks carotid pulse Minimum 5 seconds manmum 10 seconds ee 7 ie ti Delivers first cycle of compressions at correct rate Acceptable lt 23 seconds for 30 campressions lt lt Delivers second cycle of compressions at comect hand Accaptabi mld compressions KIC The neat stap E done only wih a manikin with a feedback device such as a clicker or ight if no feedback manikm STOP THE TEST Delivers third cycle of compressions of adequate depth with full chest recoil Acceptable 23 compressions PASS NR D 2007 American Hear Association Jade Switching Between Manikin and Instructor Skills Check 4 FAQ If a student has attempted the manikin skills check and needs to change to an instructor led skills check or vice versa the student will return to the Enter Code section of the courses Table of Contents The student will be asked again how the skills check will be completed Refer to Part 2 Skills Checks for detailed instructions For additional information on navigating through Part 2 Skills please refer to the student guide
33. ng on their performance This self assessment is optional but you may make it mandatory for your facility FAQ Many student questions are addressed in the HeartCode tutorials Please encourage students to watch them prior to beginning any patient scenarios They are approximately 2 3 minutes each The first of two student tutorials in HeartCode ACLS Part entitled Introduction Stepl introduces the students to the basic functions of course Introduction Step 2 exposes the student to the more complex course functions and navigation These are optional but informative 4 FAQ The first time a student completes a patient scenario they are taken through a tutorial on the scenario debriefings A FAQ The introduction in HeartCode ACLS Part 2 Skills is not optional HeartCode ACLS 21 Administrator User Guide February 2009 e FAQ Finding Part Completion Codes If a student does not have his her code from Part l return to the students HLC transcript click on the Part course then click the link View Certificate at the bottom of the screen The completion code is printed on the certificate iar Fm joi uj AY lipii Laa ha tly fiir icine Ya oF Liat Aner E Lonlinuiey deln Lael lamak i rit I ii Yager i EE a i J eee el Cg ce FAQ Reporting a Problem with the Course After each patient scenario students have the option to complain if they disagree with the results of the case Additio
34. o be expected Remember the manikin is coaching him her to perfection although not grading him her to it A fraction of movement can make all the difference A FAQ If you experience a student with exceptional difficulty have them step away rest and come back Do not continue until fatigue has stepped in FAQ Compressions When performing compressions and you receive feedback from the manikin such as Don t compress quite so deep Compress a little deeper Compress a little more often etc are cue s to e Make small changes not drastic ones Our natural tendency is to go to these extremes Try making small adjustments until positive feedback is received e Once positive feedback is achieved try to continue in the same rhythm until the assessment has been completed FAQ Sometimes when nearing the 60 compressions mark after a series of positive feedback messages students may begin to be coached by the manikin again We do not always realize that we may have made these slight adjustments HeartCode ACLS 38 Administrator User Guide February 2009 Compressions Continued Release pressure between compressions is one of the more challenging messages students encounter Have students ensure that they allow the chest to fully recoil or re expand completely between compressions e Correct hand finger placement is imperative On the adult manikin check for the placement of the heel of the palm directly on the cent
35. opriately to a HeartCode Specialist if necessary For your convenience you may call 800 521 0574 or email customer service healthstream com Please be as detailed as possible in your emails as if you were speaking to a live person Does this take the place of a traditional ACLS course HeartCode ACLS is the official American Heart Association Self Directed Learning Program The HeartCode ACLS program consists of two parts e The first part is the cognitive component that allows users to work through the ACLS training curriculum at their own pace This part also includes the microsimulation scenario based testing e The second part is a skills verification process which can be completed on the system manikin or by an AHA ACLS instructor through an AHA ACLS Training Center Does AHA approve this course Yes HeartCode ACLS is owned and approved by the American Heart Association HeartCode ACLS Al Administrator User Guide February 2009 What is the process for taking HeartCode ACLS Complete the HeartCode ACLS cognitive courseware review and testing 2 Complete the Skills Check 3 Receive an AHA ACLS Provider Card Are there continuing education credits available Yes up to 2 continuing education credits are available depending on discipline Please refer to the mandatory Overview section of the course for details How are Megacodes addressed in the course The last two patient scenarios are Megacodes and must be p
36. progress courses will be moved to the Elective and Enrolled Courses area where they can be completed as an elective or the student can un enroll 25 Select an Assignment Type Recurring 26 Select a recurrence interval by entering a numeric value and selecting the desired interval from the drop down menu eg Recurs every 2 years 27 If Recurring Assignment based on Original Due Date is selected you may add an optional Grace Period in days if desired 28 The Recurrence Date defaults to 80 days but can be changed if desired The recurrence date is the date on which the next assignment instance will appear on the students My Courses screen HeartCode ACLS 16 Administrator User Guide February 2009 29 Select the assignment Due Date The due date can be either a fixed calendar date or can be set to a date relative to each assigned student s hire re hire or review date 30 Click Save HeartCode ACLS 17 Administrator User Guide February 2009 How to Test HeartCode ACLS without Using a License A practice site has been set up for HeartCode Customers which will allow you to test the Part Cognitive course and practice Part 2 Skills with a voice assisted manikin This is not a real site for students to access No permanent record will be kept This is for temporary testing or play purposes only You do not need to complete Part Cognitive in order to obtain access to Part 2 Skills as does a real student These course
37. r To register please contact your account representative or customer service 800 521 0574 for registration information HeartCode ACLS 6 Administrator User Guide February 2009 AHA Instructor Set Up Before you begin please ensure that you have provided your HealthStream Representative or Implementations Specialist with the following information on your ACLS instructors to be set up in the HeartCode HLC Organization Review the HeartCode HLC Organization section of this guide FAQ At least one instructor should be set up for your facility whether you are planning to assess ACLS skills using an instructor OR if you will be using the voice assisted manikin e AHA instructor s name e AHA instructor s e mail address e AHA instructor s User ID e AHA instructor s password that will match HLC if possible e AHA training center address e AHA training center phone number e Type of Instructor BLS ACLS I e Although the voice assisted manikin reviews CPR skills the AHA requires an ACLS instructor for anyone in need of an instructor check off for HeartCode ACLS Part 2 Skills A FAQ After your initial set up please contact customer service at 800 521 0574 or customer service healthstream com to have additional instructors added to the HeartCode HLC Organization F FAQ The AHA instructor will be given a User ID and password to input completions at www healthstream com hlc heartcode The only function
38. r a diagnostic You will receive a quote for the cost for repair prior to fixing the issue HeartCode ACLS 35 Administrator User Guide February 2009 HeartCode Resusci Anne Manikin Parts Pricing To place an order Go to www Laerdal com 2 Go to Shopping Cart at top right hand corner of page 3 Type in Part and select desired amount 4 Check out as directed Qty Item Part Price Adult 4 BVM 845041 14 00 Serial Cable 315951 61 00 24 Case Adult Airways 152250 111 00 e NOTE Airways and lungs are the same part Other Manikin face Shields 15120103 65 00 e 6 Rolls of 36 e NOTE Manikin face shields are designed for training use and are often less expensive than similar human barrier devices Manikin Wipes 152400 10 00 e 50 pk Manikin Wipes 152401 179 00 e 1200 pk dj FAQ For manufacturer recommendations on manikin maintenance when to replace parts and other items not included on this list please refer to the Directions for Use manual included with your manikin purchase HeartCode ACLS 36 Administrator User Guide February 2009 Helpful Hints for Implementation of the Manikin Skills Check Setting Expectations e tis important to set expectations for the HeartCode ACLS Skills Check portion of this course This will most likely prove to be a more challenging experience than the student has encountered previously in the traditional classroom based training e The HeartCode ACLS Skills Check wa
39. red 18 Once you have selected student groups you can click Search Student Groups to search and select additional student groups for use in the assignment 19 Click Add New Student Group if a new student group is required The Add a Student Group screen appears 20 Create the new student group see Adding a Profile Student Group or Adding an Individual Student Group in the HLC online Help 2 Click Save and Return after creating the new student group to return to the group assignment editor The new student group appears in the student group box 22 Change the Effective Date if desired The effective date is the date from which the system begins looking for completions of the assigned courses The effective date defaults to today s date but can be back dated to accept prior course completions to satisfy the assignment 23 Change the Start Date if desired The start date is the date on which assigned courses will appear on the students My Courses screen The start date defaults to tomorrow s date but can be changed to today s date or a date in the future The start date can be set in the past as long as it is set to on or after the effective date 24 Add an End Date if desired Once an assignment end date arrives the assigned courses cannot be completed to satisfy the assignment and student is marked as Delinquent on assignment related reports Courses that have not been started will be removed from the My Courses screen In
40. rrent Search Results button to select all courses 8 To add more courses continue to search for courses by keyword or browsing alphabetically or by category even if the courses are found on separate pages There is no need to click Select and repeat the Select Courses search process 9 Click Select to return to the group assignment editor The selected course names appear in the courses box 10 Un check the checkbox to the left of the course name to remove a course that was previously selected if desired Once you have selected courses you can click Select Courses to search and select additional courses for use in the assignment I2 Click Search Student Groups to select student groups to receive the assignment The Search Student Groups screen appears 3 Perform a Student Group Search to use an existing student group with this assignment A listing of student groups matching your search criteria appears 14 Check the checkbox to the left of the desired student group name s HeartCode ACLS 15 Administrator User Guide February 2009 I5 To add more student groups continue to search for student groups by keyword or browsing even if the student groups are found on separate pages 16 Click Select to return to the group assignment editor The selected student groups appear in the student group box 7 Un check the checkbox to the left of the student group name to remove a group that was previously selected if desi
41. s Is the Laerdal National Training Center in alignment with the AHA Yes we work closely with the AHA to ensure that we stay in alignment with its processes both with regard to Laerdal HeartCode customers and those HeartCode customers who access the program through HealthStream HeartCode ACLS AT Administrator User Guide February 2009
42. s are intended to be accessible at all times Courses may be located either on the My Courses page or as they get completed the I time on My Transcript either way the courses will show full course content and testing For each course you wish to view detailed instructions are located in the Administrator Guides and Student Guides If accessing Part Cognitive only skip to step 3 2 If accessing Part 2 Skills and you have not already downloaded manikin skills software go to the Software Installation section of this guide then proceed to step 4 3 Go to the Practice site link Cut and paste this link into your web address bar https www healthstream com HLC Login Login aspx organizationID f0ddc82d 605 7 db ae 1 2 000423af2 193 e You may save this site to your favorites 4 Sign on as one of the HeartCode practice students as given in the examples below On the site only one user may be logged in as a single student at a time therefore ten 10 demo students have been created for ACLS Z FAQ If you log in as a student and receive an error please try one of the other student s User IDs and Passwords as shown below HeartCode ACLS 18 Administrator User Guide February 2009 ACLS Log In s are case sensitive There is no space between ACLS and the number EXAMPLE User ID HeartCode ACLSI Password HeartCode ACLS Other available sign ons remember User ID and Password are the same HeartCode ACLS H
43. s designed to objectively evaluate a student s performance in CPR skills The student must pass each skill section of the skills check Timeframe for Completion Students must complete the Part 2 skills check within 60 days of completing the cognitive portion If not they will be required to re take the cognitive portion You may adjust this to suite your facility needs however it cannot exceed the 60 days guideline set by the American Heart Association Preparing the Manikin Skills Check Station Environment e f using more than one manikin skills check computer workstation in a single room place the stations far enough apart so that sound feedback from one does not interfere with the other e Headphones are optional e Ensure that the speaker volume is loud enough to hear clearly at each station e Conduct CPR skills with the manikin either on the floor or at the correct height in a bed stretcher you may need to provide a step stool for correct body positioning e Ensure that the room temperature is cool and or have a fan available as the CPR skills do require vigorous physical activity HeartCode ACLS 37 Administrator User Guide February 2009 Basic Manikin Tips from your trainer Slight variations in these instructions may occur between the adult and infant manikins cw Set the expectation The manikins are challenging Students may find CPR skills more difficult to complete than on previous manikins This is t
44. sign either HeartCode ACLS Part or HeartCode ACLS Part Lower Bandwidth Version and the skills check entitled HeartCode ACLS Part 2 Skills To avoid having to set up a new assignment every two years you can create a bi annual recurring assignment See adding recurring individual assignments and adding recurring group assignments for more details You may assign HeartCode ACLS Part Lower Bandwidth Version for slower connection speeds or if patient scenarios have difficulty loading on your computer This course is recommended if students will be accessing the course on computers outside of your facility HeartCode ACLS 12 Administrator User Guide February 2009 Adding a Recurring Individual Assignment Individual assignments allow delivery of one or more assigned courses to a specific student within the HLC To add an individual assignment l 10 l p lt 12 13 Click Add an Individual Assignment from the Education tab The Select Student screen appears Or click Manage Students from the People tab The Manage Students appears NOTE KWequired feias are noted Ww 1th an asterisk Perform a student search to view the selected Student General Information screen Click Assignments from the left hand navigation tree The View Student Assignments screen appears Click Add Individual Assignment in the upper right hand corner The Add a Student Assignment screen appears Enter the assignment name
45. tion CD is located in between the plastic and cardboard packaging el FAQ We recommend you follow the manufacturer s DFU user manual located inside the manikin case when connecting your voice assisted manikins and when using the USB to serial adapter cable to your computer Please refer to the cable connection diagram below for additional information Cable Connection Diagrams Alternative A J H computer con not accept Y seral FAN connector use a USita Serial Adapter i j Aa te Plug conmacnar i d inte the side of Standard A j adult manikin Plug the 9 PIN Serial Cennecioar inte the back of the computer F PIM Serial Cable iinsert Aj B a Z 5 E a Alternative A 1 If Serial Part if unavailable ET tee insert A Computer HeartCode ACLS 34 Administrator User Guide February 2009 Manikin Warranty Your HeartCode manikin is covered by a one year limited warranty Full Warranty information is located in the Directions for Use manual included with your manikin ENGLISH Dear Customer We thank you for having bought this Laerdal Medica product and hope you wil be happy with it In the event that your Loerdal Medical product needs warranty service please contact Laerdal Menical or the Authorized Dealer from whom it wos purchased In order to avoid any unnecessary inconvenience on your part we suggest reading the Directions for Use carefully before contacting Loerda l Medical or our Author
46. udents if they will be accessing the courses outside of your facility fail FAQ HeartCode ACLS is not compatible with Macintosh MAC HeartCode ACLS g Administrator User Guide February 2009 Software Installation rail FAQ HealthStream will always notify users when new software is available The HealthStream Knowledge Center will always maintain the current versions of HeartCode software for your convenience Go to the following website to download HeartCode ACLS Skills software htto www healthstream com content laerdal installers HeartcodeACLS Skills zi 2 Choose Save and save the file to your desktop or other specified location 3 Double Click on the file called HeartCode ACLS Skills zip 2 HeartcodeACLS_Skills zip Af 131 645 KB 4 Extract the files to desktop or other specified location G skills_acls_image_rci 5 Double click on folder to show files within Double Click on setup exe Select Run You will not be able to launch the course by clicking on this icon A FAQ To test the manikin skills software go to How to test HeartCode ACLS with out using a License section of this guide and launch the course entitled HeartCode ACLS Part 2 Skills HeartCode ACLS 9 Administrator User Guide February 2009 Uninstalling Previous HeartCode ACLS Software To uninstall vie oe ae Go to Start Menu Select Settings Select Control Panel Select Add or Remove Programs Select H
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