PaperCut MF - Sharp OSA Embedded Manual
Contents
1. cccccccseeceececseecceeeseseecseeceececueesseeseueesaess 33 8 FAQ amp Troubleshooting DE 34 A Appendix Supported Authentication Card Readers ccccccseeceeeeeeeeeneeeeaes 35 B Appendix Screenshots of Sharp OSA versions earlier than 3 36 C Appendix Sharp External Settings for versions earlier than 3 37 Copyright 2014 PaperCut Software International Pty Ltd All Rights Reserved 2 of 38 PaperCut Sharp OSA Manual 2014 04 29 This manual covers the Sharp OSA embedded MFD setup For general PaperCut MF documentation please see the PaperCut MF manual 1 Overview This manual provides an overview of the installation configuration and operation of PaperCut s embedded software MFD Multi Function Device solutions Today s MFDs are smarter they have touch screens and offer the ability to run applications directly on the device The goal of PaperCut Software s embedded MFD solution is to leverage these smart devices and to provide walk up copier users with the same set of rich application features provided in the print control area These include e Secure access to device functions e End user authentication including integration with single sign on environments e Monitoring and control of photocopying scanning faxing and on device printing quotas charging allocation and logging e Allocation of copying scanning faxing and on device printing to accounts departments cost centers projects2. e Ability to locate shared accounts via select from list Keyword search or manual code pin entry e Release jobs from a hold release queue Secure amp Find Me Printing e Group based access control Limit access to color copying or access to the device as a whole to certain user groups Highlights of the embedded solution include 1 1 Consistency The embedded solutions are developed in house by the PaperCut Software development team This ensures that the copier interface is consistent with the workstation print interface meaning users only have to learn one system 1 2 Integration PaperCut is a single integrated solution where print internet and copier control are all managed in the one system Users have a single account and administrators have the same level of reporting and administration for all services The embedded solution interacts with the PaperCut server using a Service Oriented Architecture SOA and web services based protocols 1 3 Rate of development PaperCut is developed under a release often policy where new features are made available to users as soon as they are complete Unlike hardware based solutions new versions can be delivered to users regularly as software updates 1 4 Vendor Neutral PaperCut remains true to its vendor neutral stance All embedded solutions are equal and support all server OS s including Windows Linux and Mac Copyright 2009 2014 PaperCut Software International Pty Ltd
3. s account was deducted This can be done as follows 1 Log in to the PaperCut administration interface 2 Select the device from the Devices tab 3 Select the Job log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the details of the copy job that was just performed Charged To Fages Document Name Attribs A4 ISO_A4 Ga Printed Aprs 20113 12 19PM testusersimple testusersimple m 0 20 copying medica Color 0 Grayscale Yes refund edit 4 Click on the user s name in the user column to view the user s account details 5 Select the Job log tab to display all print copy activity for the user Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 13 of 38 PaperCut Sharp OSA Manual 2014 04 29 6 Select the Transaction History tab and verify that the cost of the photocopying was deducted from the user s account Transaction date Transacted by Amount Balance after Transaction type Comment Apr 5 2011 3 12 19 PM system 50 20 9 20 Printer Usage Apr 5 2011 3 08 05 PM admin 29 40 9 40 Manual adjustment 3 3 Scenario 2 Copying with account selection Copying can be allocated to shared accounts that represent departments projects or cost centers This is commonly used by staff in academic organizations to allocate printing to depar
4. 11 Under Address for Application UI enter http lt server ip gt 9191 device sharp_ osa ui replacing server ip with the IP address of the PaperCut server Under Address for Web Service enter http lt server ip gt 9191 device sharp_osa soap name Level1 Copier where Level1 Copier is the name of the device that will appear in PaperCut This may be replaced with a custom name such as a name based on the MFD s physical location Using the same name as the copier s print queue is recommended IMPORTANT Do not use spaces in the device name in the URL Spaces may be represented by using a plus character The timeout value should be set to 30 seconds This defines how long the copier will wait before an error is displayed if the server is down or unavailable Press Submit and then press Reboot Now The reboot process will take 30 seconds to 1 minute If you receive an error like ERROR 5000 Processing is in motion This function cannot be executed then check the display panel of the device and ensure the COPY tab is selected Other tabs may lock parts of the web admin interface Please remember to go back and continue with the Sharp Miscellaneous Settings Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 38 of 38
5. 2 Ideally PaperCut would be informed of the user selection prior to copying and be able to accept reject the job at this point Current Sharp API implementations prevent this level of pre approval The implications of this limitation are e Restricted users with credit for X pages may be able to select and complete a job of X 4 pages They will still however be charged for X 4 pages leaving a negative account balance e A user may only have credit for A pages and copies a document with X n pages The job will stop half way through at X pages An ideal solution will inform the user of insufficient credit before the job starts The PaperCut Software development team has passed some suggestions for future API design to the Sharp OSA team We hope these are implemented in future releases 6 2 Zero Stop when Scanning and Faxing Sharp devices currently do not stop scan jobs or fax jobs mid way when users run out of credit Instead users can complete the scan or fax job and possibly incur an overdraft in their accounts Users are then prevented from starting further jobs of any kind 6 3 Bypassing the System It s important that the administrators take care to prevent users from bypassing the system and directly accessing the copier Likewise it s also important that administrators know how to bypass disable the system if direct copier access is required say to change advanced system settings Administrations should take the follo
6. 3934364542443238 the ASCII code 39 is converted to 9 34 gt 4 45 gt E with the entire number resulting in 94 6EBD28 jJavascript lt path gt Advanced Define a custom conversion function in JavaScript see below It is possible to chain or pipeline converters by delimiting with a pipe For example ascii enc hex2dec will first unpack the encoded ASCII number then convert it to a decimal Tip Not sure which converter to use Often trial and error is a good approach After presenting a card the number will appear in an application logger message with conversions applied assuming the card is unknown to the system Try different converters and inspect the resulting numbers in the application log Using custom JavaScript lf the inbuilt converter functions are unable to meet the requirements it is possible to define your own function using JavaScript This is an advanced exercise and it is expected that any implementer be familiar with programming and JavaScript To implement your own converter Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 28 of 38 PaperCut Sharp OSA Manual 2014 04 29 Create a file text file install path server custom card js Define a single JavaScript function in this file called convert It should accept and return a single string Here is a trivial example function convert cardNumber return cardNumber substring 3
7. 10 toLowerCase Enter a converter in the form javascript custom card js Tip Check the file install path server log server log when testing Any scripting errors will be displayed as warning messages in the log Tip A Javascript script may also be included in the pipeline For example ascii enc hex2dec javascript custom card js Other advanced notes If both a regular expression and a converter are defined the regular expression is applied first This means a regular expression can be used to clean up the input e g remove checksum or delimiters before passing to a converter In some special situations a custom JavaScript implementation may not be enough For example there may be a requirement to use a 3rd party system to decrypt the number PaperCut includes an advanced plugin architecture that the PaperCut Software development team uses to implement these advanced converters Please contact support to discuss development options and costs 5 5 Configuration of RFIdeas pcSwipe magstripe reader For the RFldeas magstripe reader to work with the PaperCut embedded application on the Sharp LCD the card reader must be re configured using the pcSwipeConfig utility available from the RFldeas web site Use this utility to configure the reader as pictured in the screenshots below Enable fields 1 amp 2 as shown and disable all other fields Make other changes has highlighted in RED Press the Flash button to save configurat
8. Ee E PANU NC CAs eC A E E A AT 15 3 5 Scenario 4 SCANNING and faxing nennnennnennnennoennnennernnnrnnrnnrennrrsnrrnnrene 17 4 een e TL EEN 20 Ao DEVICE FUNCION EE 20 4 2 Authentication Methods nannannoennennnennnnnnennnnnnennnnnnnrnsnrnrrnrrenrrrrrrnrerenrnne 20 Ao Shared ACCOUN Se OCHO ME 21 4 4 Shared Account Advanced Options ssseseeenesenenrrenennerrrernrrrrenrrrsrrrerrene 22 4 5 Account Confirmation ccc cecccceececeeeeeceeeeeeeeeeceeeeseeeeeseeeeseaeesseeeeseeeesaeeeees 22 4 6 Customizing Text and Messages 22 5 Advanced Configuration ccccccecccceececeeeeeseeceseeeeeseeeeseeeesseeeeseeeesseeeeseeesaeeeeas 23 PaperCut Sharp OSA Manual 2014 04 29 e GORE ele 23 5 2 Additional Options for Sharp OSA versions earlier than 3 25 5 3 Customizing the Application Logo 25 5 3 1 Sharp OSA 3 Customizing the header logo and colors a nnannoannnnn 25 5 3 2 Earlier Sharp OSA versions Customizing the welcome screen logo 26 5 4 Configuring Swipe Card Readers cccccccceeccceeeeseeeseeeeeseeeeseeetseeeesaaees 26 5 5 Configuration of RFldeas pcSwipe magstripe reader 29 56 OMNE MOOG teh eessen 30 6 Known Limitations And Gecuty 31 6T ZCS OO WINS ON E 31 6 2 Zero Stop when Scanning and Fang 31 63 Bypassing the System E 31 64 SNe e E 32 6 0 MMC ACCS eeben 32 S EMI JODS EE 32 7 EST 32 7 1 Enabling On DeVvice Prmtmg 33 7 2 Tracking On DeviCe Printing
9. Ltd All Rights Reserved 11 of 38 PaperCut Sharp OSA Manual 2014 04 29 Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 12 of 38 PaperCut Sharp OSA Manual 2014 04 29 3 2 Scenario 1 Standard copying Standard copying involves monitoring charging printing to a user s personal account This is the most commonly used for student printing or basic staff monitoring Users can also be configured for unrestricted printing which is commonly used for Statf employee use NOTE If you are using the PaperCut embedded application for Sharp OSA versions earlier than 3 displays will look differently Refer to appendix 0 At the photocopier 1 Log in using username and password as testusersimple 2 At this point the copier will be enabled for usage if the release station is also enabled then select Use Copier Functions to enable the copier 3 Follow the onscreen instructions and perform some test copying i e press OK then perform a copy as normal PaperCut Account Confirmation Access approved Press OK to access the copier functions then press the LOGOUT button once finished User testusersimple Account Personal Account Balance 9 40 PaperCut MF 11 1 13618M 4 Once completed copying press the LOGOUT button on the device to return to the Login screen In the PaperCut administration interface verify that the copier activity was recorded and the user
10. Sharp Copier Copier Sharp OSA Started details Confirm that the MFD s LCD now displays the PaperCut login screen NOTE If you are using the PaperCut embedded application for Sharp OSA versions earlier than 3 displays will look differently Refer to appendix 0 PaperCut Please enter your username and password PaperCut MF 11 1 13618M 2 5 7 Additional Network Security optional The MFP communicates with the PaperCut server over the network e g to authenticate users or release print jobs To provide an additional level of security PaperCut may be configured to only allow device connections from a restricted range of network addresses This ensures that only approved devices are connected to the PaperCut server By default PaperCut will allow device connections from any network address To restrict this to a subset of IP addresses or subnets 1 Logon to the PaperCut administration web interface at http lt papercut server gt 9191 admin Go to the Options gt Advanced tab and find the Security section In the Allowed device IP addresses field enter a comma separated list of device IP addresses or subnets in the format lt ip address gt lt subnet mask gt Press the Apply button Test the devices to ensure they can continue to contact the PaperCut server Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 9 of 38 PaperCut Sharp OSA Manual 2014 04 29 2 6
11. Using Swipe Card Readers Sharp devices support the following keyboard emulating USB card readers e Elatec TWN3 prox card readers e MAGTEK Swipe Reader Model 21040110 e RFIDEAS AIR ID Enroll Proximity Reader Model RDR 7081AKU Other keyboard emulating card readers may work but should be tested prior to deployment To use a Swipe card reader for authentication 1 Connect the reader to a USB port of the device 2 Inthe PaperCut administration interface click the device entry on the Devices tab and check the Swipe Card Reader option in External Device Settings gt Authentication methods Some card readers might need additional configuration please see the Advanced Configuration section for details 2 7 Upgrading to a newer version The embedded application will be up to date when you upgrade your PaperCut installation no further action is necessary 3 Post install testing After completing installation and basic configuration it is recommended to perform some testing of the common usage scenarios This important for two reasons 1 To ensure that the embedded application is working as expected 2 To familiarize yourself with the features and functionality of PaperCut and the embedded application This section outlines four test scenarios that are applicable for most organizations Please complete all the test scenarios relevant for your site 3 1 Test Preparation To complete these tests it is recom
12. username is testusersimple SS At the photocopier 1 Log in using username and password as testusersimple 2 The list of held print jobs is displayed PaperCut Held Print Jobs Microsoft Word list doc Presentation OpenOffice org Impress Use Copier Functions Print All 3 Select the job to release by pressing on the job Details of the job will be displayed on the right side of the screen Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 16 of 38 PaperCut Sharp OSA Manual 2014 04 29 4 Confirm the release of the print job by pressing the Print button below the details PaperCut Held Print Jobs Presentation OpenOffice org Impress Use Copier Functions Print All PaperCut MF 11 1 13618M 5 The job will then print Document Microsoft Wo Printed By hendrik Time 4 20 PM Client aragorn Pages 6 Cost 0 60 6 Try cancelling a job by selecting it and then selecting the Cancel Job button 7 The job will be cancelled and will not print 3 5 Scenario 4 Scanning and faxing Sharp devices can also scan documents and send them by email If a phone line is attached they can send faxes You can enable tracking scanning and faxing Users can be prevented from scanning or faxing when they are out of credit To enable tracking of scans and faxes 1 In PaperCut select the Devices tab 2 Select the MF
13. web device sharp in PaperCut s installation directory If the subdirectory device and or the directory sharp contained therein do not exist under server custom web then create them first Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 25 of 38 PaperCut Sharp OSA Manual 2014 04 29 The header colors are defined in the Advanced Config tab in the device details screen see Config Editor The options to change are e ext device sharp_osa header color the background color type DEFAULT for the default setting of dark green e ext device sharp_osa header textcolor the text color tyoe DEFAULT for the default setting of white The colors are specified using the hexadecimal web HTML notation RRGGBB where RR is the red component GG is the green component and BB is the blue component 5 3 2 Earlier Sharp OSA versions Customizing the welcome screen logo On power on the Sharp device displays PaperCut s logo on the welcome screen This image can be replaced with another image In order to do so a GIF file named background gif has to be placed into a directory called server custom web device sharp in PaperCut s installation directory If the subdirectory device and or the directory sharp contained therein do not exist under server custom web then create them first The image has to be a black and white GIF file for
14. 2014 PaperCut Software International Pty Ltd All Rights Reserved 4 of 38 PaperCut Sharp OSA Manual 2014 04 29 2 2 Support for USB Card readers The Sharp MFP range supports common keyboard emulating USB card readers Card readers from RFldeas Elatec and Magtek are known to work Other keyboard emulating reader must be tested for compatibility Most recent Sharp MFP support USB based card readers for authentication However some of the older devices do not support USB card readers The devices below can run the PaperCut OSA application but do not support USB card readers e MX 350 series e MX M450 series e MX M550 series e MX M620 series e MX M700 series lt is recommended to check with your Sharp dealer to confirm card readers are supported on a particular model 2 3 Networking Firewall Configuration Ensure that your networking firewall configuration allows e Inbound connections from the Sharp devices to the PaperCut server on port 9191 e Outbound connections from the PaperCut server to the Sharp device on port 80 Note The Windows Firewall does not block outbound connections so no configuration is required 2 4 Determine Sharp OSA Version to Configure The PaperCut embedded application can be configured to use Sharp OSA version 3 on devices supporting OSA 3 or higher which includes but is not limited to the following devices e MX 230x 310x Wide VGA e MX 360x 410x 500x e MX C311 C381 C401 Wide V
15. All Rights Reserved 3 of 38 PaperCut Sharp OSA Manual 2014 04 29 1 5 Security A large percentage of PaperCut s user base is in Education environments where security is important All embedded solutions are developed with security in mind Where security objectives can t be satisfied any deficiencies are fully disclosed 2 Installation This section covers the installation of the PaperCut embedded application for Sharp OSA The embedded application will allow the control logging and monitoring of walk up off the glass copier usage for information tracking network printing see the PaperCut user manual 2 1 Requirements Ensure that the following points are checked off before getting started e PaperCut is installed and running on your network Please see the Introduction gt Quick Start Guide section of the PaperCut user manual for assistance e Have available the IP address of the system running PaperCut e g the print server e Ensure the Sharp MFP is supported by PaperCut that is o Has a touch screen LCD interface o Supports OSA 1 1 or higher excluding AR series however Sharp OSA 3 0 or higher is recommended Please see your hardware vendor for details e Ensure that the Sharp MFD is connected to the network e Have available the IP address of the Sharp MFD It is recommended that the MFD is configured with a static IP e NOTE Not all devices support USB based card readers See 2 2 Copyright 2009
16. D device 3 Under Device function tick Track amp control scanning and tick Track amp control faxes 4 Select the charging type advanced in both cases and set some numbers for page costs and thresholds The cost after the threshold should be lower than the standard cost as it represents a volume discount As an example the screen shot below shows that the first page of a fax is charged at 0 20 and any subsequent page at 0 10 Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 17 of 38 PaperCut Sharp OSA Manual 2014 04 29 Track amp control scanning Charging type advanced EN Page cost 0 10 Page cost after threshold 0 05 Page countthreshold 1 Track amp control faxing Charging type advanced Page cost 0 20 Page cost after threshold 0 10 Page countthreshold 1 At the photocopier 1 Log in using username and password as testusersimple 2 At this point the copier will be enabled for usage if the release station is also enabled then select Use Copier Functions to enable the copier 3 When the copier becomes enabled it will show the copy settings screen Scanning and faxing are activated by pressing the IMAGE SEND button on the panel Please refer to your copier manual on the details of scan and fax operations 5 Once completed scanning and faxing return to the copy screen by pressing the COPY button on the d
17. External Settings for versions earlier than 3 1 Please only do these steps if you are running OSA Versions older than 3 2 Log in to the copier s web interface as an administrator using a web browser e g http copier ip 3 Navigate to Application Settings gt External Applications Settings gt External Accounting Application Settings This menu item will only appear if you have Sharp OSA External Accounting installed if it does not exist contact your vendor for assistance e Application Settings t Copy Settings Network Scanner Settings Inbound Routing Settings Document Administration Function External Applications settings Standard Application Settings l g E mail Print Settings E FTF Print Settings Colour Profile Settings 4 Change the External Account Control option to Enable External Account Control Enable e Set Authentication Server Server 1 Server 1 Enable e Application Name PaperCut Up to 36 characters Address for Application Ul http 192 168 1 56 9191 device sharp_osa ui Address for Web Senice Timeout 30 seconds 1 60 5 Enable the checkbox titled Enable Authentication by External Server or Set Authentication Server Server 1 6 Enter PaperCut in the Application Name field Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 37 of 38 PaperCut Sharp OSA Manual 2014 04 29 T 10
18. GA e MX B38x B40x e MX M363 M453 M503 Wide VGA e MX 2610N MX 3110N MX 3610N e MX 41xxN series e MX 51xxN series Configuring PaperCut to use Sharp OSA 3 provides a better graphical user interface a simplified workflow and more intuitive card reader usage PaperCut makes all attempts to keep the product compatibility information in this manual current However we make no warranties express or implied with respect to manufacturer s products or the interoperation with the listed PaperCut product s We offer 40 day trial versions of PaperCut software to assist you with compatibility testing with your network setup Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 5 of 38 PaperCut Sharp OSA Manual 2014 04 29 2 5 Setup Procedure The setup procedure requires the user to enter settings in the PaperCut administration interface and also the Sharp Copier s web interface Please note that the settings will be slightly different for OSA version 3 than older OSA versions 2 5 1 PaperCut Setup 1 Log in to the PaperCut administration interface using a web browser e g http oapercut server 9191 admin 2 Navigate to Options gt Advanced and ensure the option Enable external hardware integration is enabled External Hardware Integration 3 Press Apply 2 5 2 Sharp External Settings for OSA Version 3 or higher 1 Please only do these steps if you are runnin
19. Lit You can find this setting via User Control gt neet Group Card Type Card Reader Settings This is E shown on the right O cm Pewee A Appendix Supported Authentication Card Readers Sharp devices support keyboard emulating USB card readers including but not limited to e Elatec TWN3 prox card readers e MAGTEK Swipe Reader Model 21040110 e RFIDEAS AIR ID Enroll Proximity Reader Model RDR 7081AKU Other keyboard emulating USB card readers may work but should be tested prior to deployment Supporting Card Reader authentication is as easy as 1 Connecting a supported card reader to the device via the USB port Note On some devices this is hidden under a sticker on the side panel 2 Enabling Swipe card as an Authentication method under the device s configuration in PaperCut s web interface 3 Ensure the card number as read by the reader is loaded into the Card Number field in the PaperCut database or consider using user self association Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 35 0f 38 PaperCut Sharp OSA Manual 2014 04 29 B Appendix Screenshots of Sharp OSA versions earlier than 3 Please find a sample of screenshots from the PaperCut embedded application for Sharp versions earlier than 3 here Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 36 of 38 PaperCut Sharp OSA Manual 2014 04 29 C Appendix Sharp
20. PaperCut PaperCut Sharp OSA Manual Contents T e E ee a E Za 7 3 1 1 CONSISTENCY ET ffe EN Aina aa a aa a ao ie A 3 1 2 ue Cen ME na a cas err NNN A RY 3 1 3 Rate of development 3 1 4 Vendor Neutral euch NNN aN n A NA RE 3 1 5 Security E CH WA ec A a N ER Ae A 4 2 Installation ccceccseccecsoeecerse Dn PR A Ah Seng Le ee A 4 2 1 Requirements 0c c0000e SER A eh A NEE AA 4 2 2 Support for USB Card readers AA 5 2 3 Networking Firewall Configuration ccccccccecccseeeseeeeseeeeeeeeseeeeseeecaueesseesaes 5 2 4 Determine Sharp OSA Version to Contgurge 5 2 5 Setup Proeedurey 0 Sa L A LL ee Le WW 6 2 5 1 PaperCut Seiuby oN OSD ZA RL 8 6 2 5 2 Sharp External Settings for OSA Version 3 or bugbert 6 2 5 3 Hecommended Changes w Na A A n AAA A 8 2 5 4 Recommended Service Mode Changes cccceseeeeeeeeeeeeeeseeeseeeeess 8 2 5 5 Sharp Miscellaneous Gettnges 8 2 5 6 ConfirmAnsiallation ve veu vun Dn oT eere SE Dm A Me A 9 2 5 Additional Network Security optional 9 2 6 Using Swipe Card Readers cccccccccsececceeeceeeeeseeseses EE D S 10 2 f Upgrading to a newer version 10 3 IPOSEINSTAI testing ee 10 31 WSS PICO AlAvON D 10 3 2 Scenario 1 Standard copying soennnennoennennoennornnnnnnennrrnnerenernnersnrrnnenne 13 3 38 Scenario 2 Copying with ACCOUNT selechon 14 CE
21. This is not usually what users expect To change this behavior so that the user will be logged out even if they do not perform any copying the following service mode setting should be change To make this setting ask your Sharp service technician to e Access Test Simulation 55 03 e Select soft switch 1 e Change bit 5 to 1 2 5 5 Sharp Miscellaneous Settings 1 If the administrator password has not been changed from the default of admin it is recommended to change it to prevent unauthorized modification of settings It can be changed via Security Settings gt Password Change gt Administrator Password Choose a secure password and take note of it Job Log e Security Settings Password Change Port Control Filter Setting P SSL Settings Custom Links Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 8 of 38 PaperCut Sharp OSA Manual 2014 04 29 2 2 5 6 For devices with an external keyboard please set the Keyboard priority to Soft keyboard under System Settings gt Operation Settings Switch the device off and on again after changing this setting Confirm Installation Log back in to the PaperCut administration interface and navigate to the Devices tab After the copier has rebooted a new device will appear in the table with name selected in step 8 The device will have inherited the cost settings from the Template Printer SCENE device
22. aders are configurable the number format can be changed at the hardware level via utility or configuration tools PaperCut s software level converters are there to support card readers that don t offer this level of configuration or where a global software level conversion is a better choice For example it may be quicker to do the conversion in PaperCut rather than manually reprogram 100 readers Like regex s the convertors may be defined on either a global all devices or ona per device basis Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 27 of 38 PaperCut Sharp OSA Manual 2014 04 29 To set globally e Options gt Actions gt Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update To set at the device level e Devices gt select device gt Advanced Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update Standard Converters hex2dec Convert a hexadecimal base 16 encoded card number to decimal format Hexadecimal numbers usually contain 0 9 and A F This will convert 94 6EBD28 to 2490285352 dec2hex Convert a decimal encoded card number to hexadecimal format This will convert 2490285352 to 946EBD28 ascii enc Unpack an ASCII encoded card number string E g given the number
23. al Pty Ltd All Rights Reserved 19 of 38 PaperCut Sharp OSA Manual 2014 04 29 4 Configuration After completing the Installation section and registering the device with PaperCut it will have been configured with reasonable default settings that are suitable for most environments This section covers how to change the default settings All the following settings are available via the device s Summary tab in the PaperCut administration interface 4 1 Device Function The device function setting under External Device Settings defines which functions will be available on the device and how it will be used Not all function settings are supported on all devices Device function eg copy print release etc W Track amp control copying Page cost 0 10 simple CT Track amp control scanning E Track amp control faxing Enable print release Each device function is discussed in the following table Track amp control copying The device will track walk up off the glass copying and on device printing Track amp control scanning The device will track scanning such as scan to email or scan to file Enable release station The device will act as a print release station Track amp control faxing The device will track the sending of faxes 4 2 Authentication Methods PaperCut supports a number of different ways to authenticate users who walk up to the devices to perform copying The default authenti
24. ard readers that read different numbers from an ID card Set to Y to use the secondary card number N to use the primary card number Default GLOBAL to defer to the global configuration option ext Set this to N to skip the welcome screen that shows device sharp_osa show instructions to the user and asks them to press Start The welcome device will immediately show whatever authentication options have been configured except when auto login has been configured in which case the setting will be ignored and the start screen will always show ext Set this to Y to allow restricted users to print from the copier device sharp_osa allow on This includes printing of documents retrieved from the copier device print for restricted disk drive from USB sticks inserted in the copier from the users copier s network folder and from FTP for copiers that have these features If this is not set to Y then only unrestricted users will be allowed to print from these sources ext device sharp_osa skip Set this to Y to skip the print release screen if there are no release screen when no jobs waiting This is useful for devices used mostly for copying jobs and rarely for print release Using this option on devices commonly used for print release is not recommended as users may be confused if they expect to see the print release screen but it is skipped Default N ext Set this to Y to crea
25. ase queue must be enabled 1 In PaperCut select the Printers tab 2 Select a printer that will be used for testing 3 Enable the Hold release queue option Enable hold release queue Release mode User release e Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 15 of 38 PaperCut Sharp OSA Manual 2014 04 29 4 Press OK Apply to save the changes All printing to this queue will now be held until released by a user The photocopier device must also be enabled as a Print Release Station In PaperCut select the Devices tab Select the MFD device Under Device function tick Enable print release Select the print queue that was enabled for hold release above The device will allow jobs on the selected queues to be released Se an W Enable print release Displays jobs for release from the selected queues aragom SHARP MA C311 PS a E aragom HP CM 3530 MFP a aragom kKyocera TASKalfa AM MM E aragom Lexmark C790 Seres PSs a aragom Lexmark T654 So a E wll e L 5 Press OK to save Login to a computer workstation as testusersimple 7 Print a few jobs to the print queue that was configured above The jobs will be held in the hold release queue 8 Confirmed that the jobs are held by checking that the jobs are listed in the Printers gt Jobs Pending Release page 9 Confirm that the
26. be fashioned so that the card number is returned as the first match group o Usually one regular expression will be used for all the devices managed by PaperCut this must be entered in the Config editor advanced which you will find on the Options tab under Actions The key is called ext device card no regex o The global setting however can be overridden on a per device basis The key ext device card no regex can also be found on the Advanced Config tab in the device details screen This setting will override the global setting unless the keyword GLOBAL is specified o PaperCut developers will gladly assist in producing a regular expression when supplied with a few sample outputs from your card reader Please contact PaperCut support o Ifyou would like to write your own regular expressions here are some examples Use the first 10 characters any character 10 Use the first 19 digits d 19 Extract the digits from between the two 4 23453 292929 1221 d d d co characters in Card Number Format Converters In addition to extracting parts of the card numbers using regular expressions converting numbers from one format to another is a common requirement For example a card reader may report in hexadecimal format while the number stored in the source e g Active Directory is in a decimal format PaperCut includes a number of inbuilt converters to assist here Note Many card re
27. cation method is username and password authentication The available authentication methods can be modified in the External Device Settings gt Authentication methods section Authentication methods Username and password Identity number d Require PIN Swipe card P Automaticaly login as user Authentication methods available for a device Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 20 of 38 PaperCut Sharp OSA Manual 2014 04 29 Not all authentication methods are supported on all devices A grayed out option indicates that the option is not supported on this device Each authentication method is discussed in the following table Authentication Description Method Username and The user may use their domain network username and password password to log into the device Identity number The user may log in with their identity number Identity numbers are convenient when usernames are long or cumbersome to enter For example rather than entering a username like john smith 001 it may be more convenient to enter an employee ID of 1234 See the PaperCut user manual for information about user identity numbers including importing identity numbers from an external source Identity number gt When a user logs in with their identity number they must also Require PIN provide their associated PIN This provides additional security for identity number logins Swipe card The u
28. control and layout to Sharp engineers and hopes that this will improve in future releases 6 6 Limit Jobs On pre OSA4 MFPs when PaperCut Restricted users exceed their PaperCut account balances while copying scanning or using other MFP functions their current job is stopped and put in the Limit state Limit jobs remain at the start of the MFP job queue from then on and need to be deleted from the MFP LCD before other jobs can be processed On OSA4 and later MFPs when PaperCut Restricted users exceed their PaperCut account balances while copying scanning or using other MFP functions their current job will be deleted In these cases the job will not be completed OSA4 and later MFPs can be made to create Limit jobs like pre OSA4 devices by going to the PaperCut administration interface Devices tab selecting the device then going to the Config Editor tab and setting ext device sharp_osa create limit jobs to vi 7 On Device Printing Many Sharp MFDs allow users to print from e USB sticks inserted into the MFD e The MFP s network folder also called SMB pull printing e FTP also called FTP pull printing Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 32 of 38 PaperCut Sharp OSA Manual 2014 04 29 e Jobs retrieved from the MFP s hard disk PaperCut MF version 10 5 and later supports tracking of USB print jobs FTP pull print jobs SMB pull print jobs and retrieved prin
29. devices with a black and white screen or a color GIF file for a device with a color screen Some newer devices also support animated GIF files The maximum size for the image is 640 x 190 pixels for devices with a half VGA small screen and 630 x 336 pixels for devices with a full VGA large screen 5 4 Configuring Swipe Card Readers See Appendix A for information on card reader compatibility and supported devices Swipe cards contain numbers used to identify users according to the card number configured in the User Details screen under Card Identity number Some readers report information in addition to the number encoded on the card such as checksums PaperCut can treat these cases in three ways Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 26 of 38 PaperCut Sharp OSA Manual 2014 04 29 Card Number Needs No Conversion e A typical case is the checksum being reported after the card number separated by an equals sign such as in 5235092385 8 PaperCut can handle this case by default it will extract the number before the equal sign as the card number 5235092385 Regular Expression Filters e For some cases a regular expression may be required that will filter the card number from the complete string of characters reported by the card reader Documentation on regular expressions can be found on the Internet e g at www regular expressions into o The regular expression must
30. erCut Software International Pty Ltd All Rights Reserved 34 of 38 PaperCut Sharp OSA Manual 2014 04 29 and will investigate other options If you have a few ideas please send them through When using the Config Editor not all of the expected options are visible Please make sure that you have configured the correct URLs for the Application UI and Web Service as shown in Section 2 5 Step 10 Take note of the correct URL for your specific version of OSA On some copiers when the LCD screen is in power save swiping a card does not work or asks me to associate the card with a user account Some Sharp devices have the ability to power down the LCD but not the copier When a card is swiped the first character of the card number is not received You can configure this behavior via the User Web Interface gt System Settings gt Energy Save have had a Card Reader on my copier for SHARP a while now I ve just installed PaperCut but MX 3110N Card Type Card Reader Settings it doesn t work I ve enabled the checkbox Sumiu Update for Card Authentication on the Devices tab rte Card Type Card Reader 200 gt Status Use IC Card for Authentication It s been reported that if you used a card y Address Book reader for the internal accounting capabilities ee a of the device that you will need to disable the ECH card reader functionality on the copier and eng Seen then PaperCut can use it actine Page
31. evice panel and then press the LOGOUT button to return to the Welcome screen In the PaperCut administration interface verify that the scan and fax activities were recorded and the user s account was deducted This can be done as follows 7 Log into the PaperCut administration interface 8 Select the device from the Devices tab 9 Select the Job Log tab This will list all recent activity on the copier including copying scanning and faxing The jobs just performed as the test user should be listed Verify the details of the jobs that were just performed Charged To Pages C Document Name ang Apr 5 2011 4 00 09 PM testusersimple testusersimple 2 0 15 fax Apr 5 2011 3 58 10 PM testusersimple testusersimple 3 0 40 scanning 10 Click on the user s name in the user column to view the user s account details Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 18 of 38 PaperCut Sharp OSA Manual 2014 04 29 11 Select the Job log tab to display all activity for the user 12 Select the Transaction History tab and verify that the cost of the scans and faxes was deducted from the user s account Transaction date Transacted by Amount Balance after Transaction type Comment Apr 5 2011 4 00 09 PM system 0 15 8 65 Printer Usage Apr 5 2011 3 58 10 PM system 0 40 8 80 Printer Usage Copyright 2009 2014 PaperCut Software Internation
32. g OSA Version 3 otherwise please follow the steps in appendix C 2 Log in to the copier s web interface as an administrator using a web browser e g http copier ip 3 Navigate to User Control gt Card Type Card Reader settings and ensure that User IC Card for Authentication is unchecked If your Sharp device does not have this setting then you can ignore this item SHARP User Name Administrator Logout L MX 2610N Card Type Card Reader Settings Submit U Update R Top Page Card Type Card Reader 200 gt Status Use IC Card for Authentication Address Book Back to the Top on This Page amp gt Document Operations Submit U Update R wv User Control User Lis Default Settings Organization Group List Machine Page Limit Setting gt User Count Card Area Setting ard lype Card Reader Settings Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 6 of 38 PaperCut Sharp OSA Manual 2014 04 29 4 2 Navigate to Application Settings gt External Applications Settings gt External Accounting Application Settings This menu item will only appear if you have Sharp OSA External Accounting installed if it does not exist contact your vendor for assistance e Application Settings Copy Settings b Network Scanner Settings b Inbound Routing Settings Document Administration Function External Applications Sett
33. h accounts users have access too are control via the Security tab on each account Note The search option will only appear if the account list is long Short lists of only a few accounts will not list a search option Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 21 of 38 PaperCut Sharp OSA Manual 2014 04 29 4 4 Shared Account Advanced Options The shared account advanced options at the MFD mirror the options presented in the PaperCut Advanced Account Selection client print popup The options available include e Add a comment to the copy scan fax device print jobs made during the copier session e Enable or disable invoicing of to the copy scan fax device print jobs made during the copier session 4 5 Account Confirmation When logging into the device for copying scanning etc the embedded application will display a confirmation of the selected account that usage will be charge to This will be shown even if usage is automatically charged to a personal or shared account While providing additional assurance to the user users may wish to skip this additional step for the sake of expediency Deselecting the option Show account confirmation will disable the account confirmation for all users Device Options E Show account confirmation 4 6 Customizing Text and Messages PaperCut allows some text that appears in the device to be customized The custom text might include instruction
34. harp OSA Manual 2014 04 29 8 FAQ amp Troubleshooting The External Accounting Application menu is not listed in the copier interface This may indicate that the OSA option is not enabled on the device OSA is an optional add on provided by Sharp Please contact your hardware vendor to have this option enabled What is the IP address of my PaperCut Server Use operating system command line tools such as ipconfig or ifconfig to determine this Can I use a hostname rather than an IP address in the URL s when configuring the External Account Application options Using a hostnames relies on the MFD using your DNS and ensuring that your DNS is correctly configured The quickest failsafe option is to use the server s IP If you have advanced networking skills you may wish to investigate using a hostname Why is the error Could not access accounting server Contact your administrator displayed after first configuration This can be caused by inputting an incorrect IP address incorrect DNS entry or incorrect URL during configuration Please make sure that there are also no spaces or similar characters in the URL The PaperCut start screen does not display after I reboot the device There are two common causes of this problem Networking Issues Ensure that the copier is correctly connected and is able to contact the PaperCut Server E g make sure that there is no firewall between the copier and the server Tools such a
35. ings standard Application settings E mail Print Settings FTF Print Settings Colour Profile Settings Change the External Account Control option to Enable External Account Control Enable e W Set Authentication Server Server 1 Server 1 Enable e Application Name PaperCut Up to 36 characters Address for Application UI http 192 168 1 56 9191 device sharp_osa3 ui Address for Web Service htto 192 168 1 56 9191 device sharp_osa3 soap name Levell Copier Timeout 20 seconds 1 60 6 Enable the checkbox titled Enable Authentication by External Server or Set Authentication Server Server 1 7 Enter PaperCut in the Application Name field 8 Under Address for Application UI enter http lt server ip gt 9191 device sharp osa3 ui replacing server ip with the IP address of the PaperCut server 9 Under Address for Web Service enter http lt server ip gt 9191 device sharp osa3 soap name Level1 Copier where Level1 Copier is the name of the device that will appear in PaperCut This may be replaced with a custom name such as a name based on the ME De physical location Using the same name as the copier s print queue is recommended IMPORTANT Do not use spaces in the device name in the URL Spaces may be represented by using a plus character 10 The timeout value should be set to 30 seconds This defines how long the copier will wait before an erro
36. ion to the card reader Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 29 of 38 PaperCut Sharp OSA Manual RS pcSwipeConfig Mag Stripe Reader RF Deas File Hel 2014 04 29 coll SCC dees User Field 1 F dl Enable Field 2 User Field 7 User Field amp Flex Field 9 Flex Field 10 Flex Field 11 Keystrokes 0 of 8 keystrokes used www RFlDeas com Keystrokes below precede card data Show Sentinels and Separators E Show LRC Byte in Hex F Ignore Card Data Error Track 1 Enable Track 2 Enable E Track 3 Enable Auto Enable C Auto focus Auto clear Configuration Utility RB pcSwipeConfig Mag Stripe Reader RF Deas File Help DA Cd A4 lt ENTER gt d EE E Keystrokes 1 of 8 keystrokes used Flex Field 10 Flex Field 11 EX o GE Characters 20 Fields 3 Short Field 1 Long Field 9 Format 5 bits USB 01 LUID 0 0 0000 ecoelel www RFlDeas com Keystrokes below precede card data Tracks Track i Enable Track 2 Enable E Track 3 Enable Auto Enable C Auto focus Auto clear Configuration Utility 5 6 Offline Mode Characters 0 Fields 1 Short Field 9399 Long Field O Format bits USB 01 LUID 0 0x0000 Some Sharp OSA devices support Offline Mode which enables the device to be used if the connection to the PaperCut Server
37. is down This is a Sharp feature and must be enabled by a qualified Sharp technician PaperCut s role is to give the device permission to use Offline Mode and to specify an amount of time to wait from the time the link goes down until Offline Mode is entered By default this wait time is 5 minutes and can be changed using the Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 30 of 38 PaperCut Sharp OSA Manual 2014 04 29 configuration key ext device sharp osa offline awake interval minutes A shorter time may be more convenient but would make it easier to bypass PaperCut control by removing the network cable before making copies A longer time would increase protection against this behaviour Currently PaperCut does not track print or copy jobs made whilst the device is in Offline Mode 6 Known Limitations and Security The Sharp Embedded Software environment OSA has a number of limitations that have impacted on functionality and security 6 1 Zero Stop when Copying In an ideal implementation PaperCut would be able to control exactly how many pages a user can copy and always prevent the user from overdrawing their account The OSA API offers the ability to limit page counts but has the following limitations 1 The copier does not seem to stop immediately when limits are reached There is a small delay meaning that users can overrun their account below zero by about 4 pages
38. mended to use two test users so that each can be configured differently These users are e testusersimple is used to perform basic copier monitoring and control and to perform print release tests e testuseradvanced is used to perform copier monitoring and control with the account selection enabled i e to charge copying to accounts departments cost centers etc To setup these users in PaperCut 1 Create the testusersimple and testuseradvanced users in your Active Directory or LDAP directory Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 10 of 38 PaperCut Sharp OSA Manual 2014 04 29 2 Login to the PaperCut s admin web interface 3 Go to the Options gt User Group sync page and press Sync Now 4 Once the sync is complete the users will be added to PaperCut The next step is to configure the users To configure testusersimple 1 In PaperCut select the Users tab 2 Select the testusersimple user 3 Set the user s balance to 50 00 and verify the account is set to Restricted Account Details To set the user s balance enter the Balance SE value here To adjust the amount 50 00 adjust select the adjust link Making the user Testricted means that they will not be Restricted able to print when their account has no credit Overdraft Use default overdraft 0 00 EN 4 Verify that this user is se
39. ministration interface 2 Select the device from the Devices tab 3 Select the Job log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Charged To Pages Cost Document Name Attribs status 3 A4 I50_A4 Printed Apr 8 2011 26 43PM_ testuseradvanced Science Faculty a 0 20 copying OPa T Color 0 Grayscale Yes refund edit 4 Verify the details of the job i e that the job was charged to the selected account 5 Inthe log details click on the Account name to view the user s account details 6 Selecting the Job log tab will display all print copy activity for the account and will show the test photocopying that was performed ed Printer Pages Cost Attribs ame Ad OSC Aa a Printed Science device Sharp 2 A Duplex No l aaa Faculty Copier Color 0 0 20 copying Grayscale refund edit Yes Apr 8 2011 4 26 43 PM 3 4 Scenario 3 Print release The embedded application may also be used for print release For a full description of PaperCut hold release queues and release stations please see the PaperCut manual NOTE If you are using the PaperCut embedded application for Sharp OSA versions earlier than 3 displays will look differently Refer to appendix 0 Skip this scenario if hold release queues will not be used at your site To perform print release testing a hold rele
40. osa limit reference duplex and ext device sharp_osa limit Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved Defines how long to allow a user between key presses before they are automatically logged out Default 60 This setting defines the functionality that is not available to a regular non admin user The functions disabled by default represent methods a user could use to bypass the tracking and accounting process Administrators have access to all features Default SETTINGS SYSTEM SETTINGS SETTINGS WEB SETTINGS Sharp OSA devices have the capability to queue up multiple off the glass jobs from the same user e g the user starts one copy job then queues another which will start after the first one finishes Because of the way print copy jobs are accounted for with the OSA platform this presents an opportunity to perform more copying than the user s balance would allow for Users who have a restricted balance e g a quota will be restricted from queuing multiple copy jobs Only one job can be started and it must complete before a new one is started Uses with an unrestricted account or select an unrestricted shared account are not restricted to a single job For security reasons these setting defaults to on Default Y Yes PaperCut will deny device access to restricted users who do not have enough balance to copy To determine if a user has enough balance to copy a reference co
41. py is required By default PaperCut checks if the user has enough balance to copy one single sided Letter North America or A4 worldwide page In some situations it may be desirable to change the reference copy such as when the device allows smaller page sizes like A5 23 of 38 PaperCut Sharp OSA Manual 2014 04 29 reference paper size Default for ext device sharp_osa limit reference duplex N No Default for ext device sharp_osa limit reference paper size in North America Letter Default for ext device sharp_osa limit reference paper size worldwide A4 ext device sharp_osa max When a user performs a job at a Sharp OSA device PaperCut expected job time secs will wait for the device to call back and report that the job has finished before the job is logged If the device does not call back for some reason e g due to a network failure PaperCut will fall back to a polling mode and begin to regularly query the device for the job status This setting controls the amount of time in seconds PaperCut will wait for the device to call back before switching to polling mode Default 600 See chapter 5 4 Configuring Swipe Card Readers ext device card self select whether user self association should occupy the primary association use secondary or secondary card number It overrides the global setting unless card number the keyword GLOBAL is specified This is useful when there is a mix of different non configurable c
42. r is displayed if the server is down or unavailable 11 Press Submit and then press Reboot Now The reboot process will take 30 seconds to 1 minute If you receive an error like ERROR 5000 Processing is in motion This function cannot be executed then check the display panel of the device and Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 7 of 38 PaperCut Sharp OSA Manual 2014 04 29 ensure the COPY tab is selected Other tabs may lock parts of the web admin interface 2 5 3 Recommended Changes Users would normally log out of the MFP interface by pressing the logout button If however the user was to forget and walked away from the device an inactivity timer would log the user out The default inactivity timeout is 60 seconds To improve security in line with best practice it is recommended to set this timeout to 30 seconds as follows 1 Log in to the copier s web interface as an administrator using a web browser e g http copier ip 2 Navigate to System Settings gt Operation Settings 3 Change the 60 sec Auto Clear Setting to 30 seconds 4 Press Submit to apply the changes LJ Key Touch Sound at Initial Point Auto Clear Setting Message Time Setting Display Language Setting English A 2 5 4 Recommended Service Mode Changes The Sharp MFP inactivity timeout only triggers by default if the user actually performs acopy
43. s or terminology that is more appropriate for the site An example of text that is customizable is the welcome text that displays before the user logs in to the device The text can be customized by editing the device configuration from the PaperCut administration interface For more details see the Advanced Configuration section Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 22 of 38 PaperCut Sharp OSA Manual 2014 04 29 5 Advanced Configuration 5 1 Config Editor The common configuration options for a device in PaperCut are available on the device s Summary tab and are discussed in more detail in the Configuration section This section covers the more advanced or less common configuration options which are available via the Advanced Config tab in the device details screen ext device msg welcome text The text displayed on the welcome screen the screen displayed after pressing Start from the ready screen This text can be used to provide specific information about logging in i the device Use n to create a new line Default DEFAULT uses the default application text ext device msg login text Sharp OSA 3 only ext device header color See chapter 5 3 ext device header textcolor See chapter 5 3 ext device inactivity timeout secs ext device sharp_osa acl deny access ext device sharp_osa deny multiple jobs ext device sharp_
44. s ping may help with this diagnosis Configuration Issues Re check configuration settings including the URL s enter in the Sharp MFD web interface see an error on the Sharp touch screen This may indicate a configuration issue or maybe a software bug Re check your settings and restart the MFD Via the Top Level page in the MFDs web interface If problems continue contact PaperCut Support My users have symbols in their passwords and or it s difficult to enter their usernames What options do I have The Shift or Mode button will offer addition symbols Use of this is however cumbersome You may wish to instruct your users to change their network passwords so they only contain standard characters Another option is to enable the ID Pin authentication option This may be used in addition or as a replacement to username and password authentication and can be limited to numbers only have thousands of accounts representing my clients Will the system handle this Yes We have designed the system to handle thousands of Shared Accounts Users with many accounts will also be presented with some power options to help them find accounts including keywords based search Can change the interface The OSA framework limits some design elements We have offered the following e The ability to change the welcome and copier enabled text e The ability to change the monochrome logo on the welcome screen Copyright 2009 2014 Pap
45. ser may log in by swiping a card e g magnetic strip smart card RFID See the PaperCut user manual for information about user card numbers including importing card numbers from an external source Swipe card gt Require When a user logs in by swiping a card they must also provide PIN their associated PIN This provides additional security for swipe card logins Swipe card gt Enable Users can swipe cards previously not used or registered at the self association with device with PaperCut and will be prompted for their username and existing user accounts password The swipe card can then be used at subsequent logins see chapter 5 4 for advanced configuration of this function Automatically login as Specifies that this device should always automatically log in as the user given user This option overrides all other authentication methods Description of authentication methods 4 3 Shared Account Selection Shared account selection options at the MFD mirror the options presented in the PaperCut client print popup The options available include e Select from a list of shared accounts e Search for shared accounts by keyword e Select account using PIN Code The options available to each user as well as account security access will mirror the same options available when the user prints Select from list and or Select using PIN Code are controlled at the user level via the User Details page Account security whic
46. t jobs 7 1 Enabling On Device Printing All unrestricted PaperCut users are allowed to perform on device printing Users can be given unrestricted rights by going to the PaperCut administration interface Users tab selecting the user going to the User Details tab and un checking the Restricted checkbox In addition a PaperCut Sharp device can be configured to allow all users to perform on device printing This can be done by going to the PaperCut administration interface Devices tab selecting the device then going to the Config Editor tab and setting ext device sharp_osa allow on device print for restricted users to Y However if restricted users are allowed on device printing they may overrun their account as on device printing cannot be blocked once the user is logged in As a measure of security users with zero or negative balance can be prevented from logging into the device in the first place to do so enable tracking of all of copying scanning and faxing and set a page price for each greater than zero 7 2 Tracking On Device Printing On device print jobs are tracked in the device s job log as Copy jobs They can be distinguished from regular print jobs by the comment USB Print SMB Print FTP Print or Retrieved Print On Device print jobs are charged at the same rate as Copy jobs Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 33 of 38 PaperCut S
47. t to Automatically charge to personal account in the Account selection options Account Selection Account selection can be used to allow the user to select what account is charged or even to confirm print jobs before they are sent to the printer These options require running the user client tool on workstations Print account selection 5 Press the OK button to save To configure testuseradvanced 1 In PaperCut select the Users tab 2 Select the testuseradvanced user 3 Change the Account Selection option to Standard account selection popup and enable all the account selection options Account Selection Account selection can be used to allow SE the user to select what account is show the standard account selection popup charged or even to confirm print jobs before they are sent to the printer These options require running the user This setting requires this user to run the client client tool on workstations P Print accountsele Software at all times Information to show in popup Allow user to charge to their personal account Allow user to select shared accounts from list Allow user to select shared accounts using PIN code El Allow user to perom printing as another user 4 Press OK Apply to save the changes 5 If any user settings were modified press the OK Apply button to save Copyright 2009 2014 PaperCut Software International Pty
48. te Limit jobs on the MFP when copying device sharp_osa create scanning or faxing jobs would cause a PaperCut Restricted limit jobs user s PaperCut balance to be exceeded Pre OSA4 MFPs always do this so this flag has no effect for them This flag could be used to give consistent behavior across OSA4 and pre OSA MFPs Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 24 of 38 PaperCut Sharp OSA Manual 2014 04 29 5 2 Additional Options for Sharp OSA versions earlier than 3 ext device msg copier enabled text ext device sharp_osa start with card ext device sharp_osa swipe_c ard_message ext device sharp_osa accounts initial tal ext device sharp_osa 1byte keyboard The text displayed on the copier enabled screen the screen when the device is ready for use copying This can be used to provide specific information about using the device Use n to create a new line Default DEFAULT uses the default application text Set this to Y to skip the welcome and login choice screens and start from the card swipe login screen This will only take effect if card login is enabled If auto login has been configured this setting will be ignored and the welcome screen will show When asking for a swipe card to be swiped through an attached card reader the Sharp device will display the on screen message Please swipe card and press OK This option lets
49. tments NOTE If you are using the PaperCut embedded application for Sharp OSA versions earlier than 3 displays will look differently Refer to appendix 0 Firstly some test accounts should be created 1 Log into PaperCut select the Accounts tab 2 Select the Create account action link on the left 3 Enter an account name Science Faculty d Press Apply 5 Select the Security tab and allow all users to access that account by adding the All Users group 6 Repeat the process to create another few accounts At the photocopier 1 Log in using username and password as testuseradvanced 2 The next screen will display the account selection options Select an account to allocate copying to E g Science Faculty PaperCut Select Account From Liat Search My Paraonal Account English Dapartmant Science Faculty 3 At this point the copier will be enabled for usage Follow the onscreen instructions and perform some test copying i e press OK then perform a copy as normal Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 14 of 38 PaperCut Sharp OSA Manual 2014 04 29 4 Once completed copying press the LOGOUT button on the device to return to the Welcome screen In the PaperCut administration interface verify that the copier activity was recorded and the user s account was deducted 1 Log in to the PaperCut ad
50. wing precautions Copyright 2009 2014 PaperCut Software International Pty Ltd All Rights Reserved 31 of 38 PaperCut Sharp OSA Manual 2014 04 29 e The copier s built in admin password should be changed and always kept secure e The power and network cable should be securely connected The system is designed to be robust If the power or network is pulled during a copy job the server will detect this and attempt to account for jobs when the connection is restored There may however be cases not yet encountered where this recovery may not work e g if the copier resets itself back to factory defaults To disable the system remove the login screen for administrator level access disable External Accounting Application as configured in Section 2 5 6 4 Server Restarts lf the PaperCut Application Server is restarted while a copy session is in progress details of this session may be lost Administrators should be aware of this limitation and limit server restarts during periods of high activity 6 5 Interface The development team is aware of a number of design inconsistencies in the interface e Limitation on colors and formatting e Button placement is inconsistent or non intuitive OK buttons located on top right hand corner rather than bottom right hand corner e Interface elements appear slightly off centre These limitations are within the Sharp OSA API PaperCut Software has expressed the need for improved interface
51. you specify another message up to 30 characters in length This may be necessary e g when your card reader attaches a carriage return character to the card number in which case it is not necessary for the user to press the OK button Default DEFAULT uses the default application text Set this to LIST SEARCH or CODE to make the Account Selection screen start on the From List Search or By Code tab respectively If you have many Shared Accounts then you may wish to set this to SEARCH An example of this would be legal firms who use Shared Accounts for matter codes Default LIST Set the default soft keyboard to single byte for double byte languages such as Chinese and Japanese for the following input fields username id if not masked account search account code Y enables this option N disables this option DEFAULT selects the factory default The factory default is currently to disable this feature This may change in the future based on feedback from users of double byte languages Default DEFAULT 5 3 Customizing the Application Logo 5 3 1 Sharp OSA 3 Customizing the header logo and colors The green header of each screen of the embedded application can be replaced with a custom logo and custom header colors For the logo place a PNG image named logo png not higher than 45 pixels and not wider than 200 pixels into a directory called server custom
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