User Manual - CyberPower
Contents
1. Who Pays For Shipping We pay when we send items to you you pay when you send items to us What Are Some Examples Of What This Warranty Does Not Cover 1 This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records or the reinstallation of software 2 This Warranty does not cover or apply to misuse modification operation or storage outside environmental limits of the Product or the equipment connected to it nor for damage while in transit or in storage nor if there has been improper operation or maintenance or use with items not designed or intended for use with the Product such as laser printers appliances aquariums medical or life support devices etc What Other Limitations Apply 1 This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets including compliance with electrical and safety codes of the most current electrical code without the use of any adapters or other connectors 2 The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not daisy chained together in serial fashion with any extension cords another Product or device similar to the Product surge suppressor or power tap Any such2. Mode TPP lt Battery Mode CYBERPOWER GREENPOWER UPS TECHNOLOGY Advanced Energy Saving Design The GreenPower UPS has a high efficiency charger which makes it the most energy efficient UPS in its class The advanced high frequency charging system significantly improves charging efficiency and conserves energy As a result of this advanced design the GreenPower UPS uses less energy compared to competitive models The GreenPower UPS is manufactured in accordance with the Restriction on Hazardous Substances RoHS directive making it one of the most environmentally friendly UPS on the market today ENERGY SAVING TECHNOLOGY Limited Warranty and Connected Equipment Guarantee Read the following terms and conditions carefully before using the CyberPower SE450G and SX650G the Product By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and Connected Equipment Guarantee together referred to as this Warranty If you do not agree to the terms and conditions of this Warranty you should return the Product for a full refund prior to using it Who is Providing this Warranty CyberPower Systems USA Inc CyberPower provides this Limited Warranty What Does This Warranty Cover This warranty covers defects in materials and workmanship in the Product under normal use and conditions It also covers equipm
3. installation voids the Limited Warranty 3 The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license instruction manual or warnings provided with the Product and the equipment connected to it 4 The Product must have been used at all times within the limitations on the Product s VA Watt capacity 5 The sole and exclusive remedies of the Initial Customer are those provided by this Warranty What Limitations Apply if there is Connected Equipment Guarantee CEG Coverage for My Product The Product was designed to eliminate disrupting and damaging effects of momentary less than 1ms voltage spikes or impulses from lightning or other power transients If it can be shown that a voltage spike lasting longer than 1ms has occurred the occurrence will be deemed outside the rated capabilities of the Product and the Limited Warranty is void CyberPower Does Not Cover or Undertake Any Liability in Any Event for Any of the Following 1 Loss of or damage to data records or software or the restoration of data or records or the reinstallation of software 2 Damage from causes other than AC Power Line Transients spikes or surges on properly installed grounded and code compliant 120 volt power lines in the United States and Canada transients surges or spikes on standard telephone land lines PBX telephone equipment lines or Base 10T Ethernet lines when properly i
4. IMPORTANT To Turn ON OFF press amp hold the power button for 2 seconds Plug in for 8 hours to charge UPS may not turn on or provide battery power until the battery is charged DO NOT RETURN PRODUCT TO STORE If you are having problems please contact CyberPower at 1 877 297 6937 berPower Reliability Quality Value Cy SE450G SX650G User s Manual K01 0000423 00 PRODUCT REGISTRATION Thank you for purchasing a CyberPower product Please take a few minutes to register your product at www cpsww com registration Registration certifies your product s warranty confirms your ownership in the event of a product loss or theft and entitles you to free technical support Register your product now to receive the benefits of CyberPower ownership IMPORTANT SAFETY WARNINGS SAVE THESE INSTRUCTIONS This manual contains important safety instructions Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or operate your UPS CAUTION To prevent the risk of fire or electric shock install in a temperature and humidity controlled indoor area free of conductive contaminants Please see specifications for acceptable temperature and humidity range CAUTION To reduce the risk of electric shock do not remove the cover There are no user serviceable parts inside CAUTION Hazardous live parts inside can be energiz
5. ch cpsww com The battery is worn out Mechanical problem Contact CyberPower Systems at tech cpsww com The frequency is outside of the operating range of 47 63Hz Turn the UPS off Make sure the frequency range is within 47 63Hz Or you can turn the UPS on in battery mode Connect the USB cable to the UPS unit and an open USB The USB cable is not connected part on ihe buck aliha compuict PowerPanel Personal Edition is inactive all icons are gray except for SE450G The USB cable is connected to a bad USB port Check for a different USB port and plug the cable in Shutdown your computer and turn the UPS off Wait 10 seconds and turn the UPS back on This should reset the unit The unit is not providing battery power Additional troubleshooting information can be found at Support at www CPSww com DEFINITIONS FOR LED INDICATORS amp AUDIBLE ALARMS a CONDITION Power ON Wiring Fault EE Utility Failure The UPS is providing power to battery power supplied outlets from its battery Beeps twice On P every 30 seconds Rapid Beeping Utility Failure The UPS is providing battery power Rapid beeping every 1 2 second indicates the unit will run out of power shortly Overload Occurs when connected equipment exceeds the listed capacity of the UPS Turn the UPS off unplug at least one piece of Constant tone a equipment from battery outlets wait 10 seconds reset the circuit breaker and tu
6. cuit Breaker Located on the side of the UPS the circuit breaker provides overload and fault protection USB Port to PC except for SE450G The port allows connection and communication between the USB port on the computer and the UPS unit The UPS communicates its status to the PowerPanel Personal Edition software Outlets Designed for AC Adapters The UPS unit has four widely spaced outlets so AC power adapters can be plugged into the UPS without overlapping or blocking adjacent outlets TROUBLESHOOTING Problem Possible Cause sowon Full time surge protection outlets stop providing power to equipment Circuit breaker button is projecting from the side of the unit Turn the UPS off and unplug at least one piece of equipment Wait 10 seconds reset the circuit breaker by pressing the button and then turn the UPS on Battery not fully charged Recharge the battery by leaving the UPS plugged in Contact CyberPower Systems about replacement batteries at tech cpsww com Circuit breaker has been tripped due to an overload The UPS does not perform expected runtime Battery is worn out The on off switch is designed to prevent damage from rapidly turning it off and on Turn the UPS off Wait 10 seconds and then turn the UPS on The unit is not connected to an AC outlet The unit must be connected to a 110 120V 50 60Hz outlet The UPS will not turn on Contact CyberPower Systems about replacement batteries at te
7. ed by the battery even when the AC input power is disconnected CAUTION The UPS must be connected to an AC power outlet with fuse or circuit breaker protection Do not plug into an outlet that is not grounded If you need to de energize this equipment turn off and unplug the unit CAUTION To avoid electric shock turn off the unit and unplug it from the AC power source before installing a computer component CAUTION Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer Data Processing Equipment ANSI NFPA 75 CAUTION To reduce the risk of fire connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code ANSI NFPA 70 DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT CyberPower Systems does not sell products for life support or medical applications DO NOT use in any circumstance that would affect operation and safety of life support equipment any medical applications or patient care DO NOT USE WITH OR NEAR AQUARIUMS To reduce the risk of fire or electric shock do not use with or near an aquarium Condensation from the aquarium can cause the unit to short out DO NOT USE THE UPS ON ANY TRANSPORTATION To reduce the risk of fire or electric shock do not use the unit on any transportation such as airplanes or ships The effect of shock or vibration caused during transit and the damp environment can cause the unit to sh
8. ent that was connected to the Product and damaged because of the failure of the Product What is the Period of Coverage This warranty covers the Product for three years Connected equipment is covered for as long as you own the Product Who Is Covered This warranty only covers the original purchaser Coverage ends if you sell or otherwise transfer the Product How Do You Get Warranty Service 1 Before contacting CyberPower identify Your Product model number the Purchase Date and each item of Connected Equipment 2 Email us at tech cpsww com or Call us at 877 297 6937 3 If your product requires warranty service you must provide a copy of your dated purchase receipt or invoice How Do You Open A Connected Equipment Claim 1 Call us at 877 297 6937 or write to us at Cyber Power Systems USA Inc 4241 12th Ave E STE 400 Shakopee MN 55379 or send us an e mail message at claims cpsww com for instructions within 10 days of the occurrence 2 When you contact CyberPower identify the Product the Purchase Date and the item s of Connected Equipment Have information on all applicable insurance or other resources of recovery payment that are available to the Initial Customer and Request a Claim Number 3 You must provide a dated purchase receipt or other proof of the original purchase and provide a description of the damage to your connected equipment 4 Pack and ship the product to CyberPower and if requested the item s
9. he Power On indicator light will illuminate green and the unit will beep twice 6 If an overload is detected an audible alarm will sound and the unit will emit one long beep To correct this turn the UPS off and unplug at OUT least one piece of equipment from the battery power supplied outlets Make sure the circuit breaker is depressed and then turn the UPS on 7 To maintain optimal battery charge leave the UPS plugged into an AC outlet at all times 8 To store the UPS for an extended period of time cover it and store with the battery fully charged While in storage recharge the battery every three months to ensure optimal battery life 9 Ensure the wall outlet and UPS are located near the equipment being attached for proper accessibility BASIC OPERATION DESCRIPTION iD onl Battery and Surge Protected Outlets The unit has four battery powered and surge protected outlets to ensure temporary uninterrupted operation of your equipment during a power failure DO NOT plug a laser printer paper shredder copier space heater vacuum cleaner sump pump or other large electrical device into the Battery and Surge Protected Outlets The power demands of these devices will overload and possibly damage the unit Full Time Surge Protection Outlets The unit has four surge suppression outlets Power Switch To turn the UPS on press t
10. he power button for approximately 2 seconds you will hear a constant tone 1 second and release after a short beep To turn the UPS off press the power button for approximately 2 seconds you will hear a constant tone 1 second and release after two short beeps Alarm setting The audible alarm can be turned OFF or ON by quickly pressing the POWER button twice The default setting is for the Alarm On To turn the Alarm Off quickly press the power button twice You will hear two short beeps when the Alarm is turned Off To turn the Alarm back ON quickly press the power button twice You will hear a single short beep when the Alarm is turned On When the Alarm is turned Off there will be no audible notification when the UPS reaches a low battery state Power On Indicator This LED is illuminated when the utility power is normal and the UPS outlets are providing power free of surges and spikes Electrical Wiring Fault Indicator This LED indicator will illuminate to warn the user that a wiring problem exists such as bad ground missing ground or reversed wiring If this is illuminated disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet Communication Protection Ports Communication protection ports will protect any standard modem fax or telephone line RJ11 Cir
11. hen the UPS is la PLUGIN plugged into an AC outlet the battery will automatically charge whether the UPS is turned on or T turned off 2 With the UPS unit turned off and unplugged connect your computer monitor and any other peripherals requiring battery backup into the battery power supplied outlets Plug the other peripheral equipment eg printer scanner speakers etc into the full time surge protection outlets DO NOT plug a laser printer paper shredder copier space heater vacuum cleaner sump pump or other large electrical device into the Battery and Surge Protected Outlets The power demands of these devices will overload and possibly damage the unit 3 To protect a fax phone or modem line connect a telephone cable from the wall jack outlet to the IN jack of the UPS Connect a telephone cable from one of the UPS OUT jacks to the modem port on the computer The other SiH i F n UPS OUT jack can be used to protect a telephone or fax machine o 7 4 Plug the UPS into a 2 pole 3 wire grounded receptacle wall outlet Make sure the wall branch outlet is gt O protected by a fuse or circuit breaker and does not service equipment with large electrical demands e g air conditioner refrigerator copier etc The warranty prohibits the use of extension cords outlet strips J gt g and surge strips in conjunction with the UPS unit 5 Press the power switch to turn the unit on T
12. nstalled and connected This exclusion applies for example to fluctuations in data transmission or reception by CATV or RF transmission or fluctuations or by transients in such transmission 3 Damage from any circumstance described as excluded above with respect to the Product 4 Damages from fire flood wind rain rising water leakage or breakage of plumbing abuse misuse or alteration of either the product or the Connected Equipment 5 CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee CyberPower excludes any liability for direct indirect special incidental or consequential damages whether for damage to or loss of property EXCEPT FOR AND ONLY FOR the specific limited agreement of CyberPower to provide certain warranty benefits regarding Connected Equipment under this Warranty loss of profits business interruption or loss of information or data NOTE Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you 6 The Product is not for use in high risk activities or with aquariums The Product is not designed or intended for use in hazardous environments requiring fail safe performance or for use in any circumstance in which the failure of the Product could lead directly to death personal injury or severe physical or property damage or that would affect operation or safe
13. of Connected Equipment a repair cost estimate for the damage to the Connected Equipment and all claim forms that CyberPower provides to you Show the Claim Number on the shipping label or include it with the product You must prepay all shipping costs you are responsible for packaging and shipment and you must pay the cost of the repair estimate How Long Do I Have To Make A Claim All claims must be made within ten days of the occurrence What Will We Do To Correct Problems CyberPower will inspect and examine the Product If the Product is defective in material or workmanship CyberPower will repair or replace it at CyberPower s expense or if CyberPower is unable to or decides not to repair or replace the Product if defective within a reasonable time CyberPower will refund to you the full purchase price you paid for the Product purchase receipt showing price paid is required If it appears that our Product failed to protect any equipment plugged into it we will also send you forms for making your claim for the connected equipment We will repair or replace the equipment that was damaged because of the failure of our Product or pay you the fair market value NOT REPLACEMENT COST of the equipment at of the time of the damage We will use Orion Blue Book or another a third party valuation guide or eBay craigslist or other source to establish that amount Our maximum liability is limited to 75 000 for the SE450G 100 000 for the SX650G
14. ort out INSTALLING YOUR UPS SYSTEM INTRODUCTION Thank you for selecting a CyberPower Systems Uninterruptable Power Supply UPS This UPS meets the Energy Efficiency Certification of the California Energy Commission CEC CyberPower Systems is dedicated to producing energy efficient products to maximize our contribution to the environment E j Eneray UNPACKING Inspect the UPS upon receipt The box should contain the following a UPS unit b User s manual c USB device cable except for SE450G PowerPanel Personal Edition software is available on our website Please visit www cpsww com and go to the Software Section for free download HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT 1 Ensure that the equipment plugged into the UPS does not exceed the UPS unit s rated capacity If the rated capacities of the unit are exceeded an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip N There are many factors that can affect the amount of power that your electronic equipment will require For optimal system performance keep the load below 80 of the unit s rated capacity HARDWARE INSTALLATION GUIDE 1 Your new UPS may be used immediately upon receipt However after receiving a new UPS to n ensure the battery s maximum charge capacity it is recommended that you charge the battery ed 7 for at least 8 hours Your UPS is equipped with an auto charge feature W
15. rn the unit on Electrical Wiring Fault This indicates a wiring problem with the On Off AC outlet such as bad ground missing ground or reversed wiring Disconnect all electrical equipment from the outlet and have an electrician check the outlet to ensure proper wiring Utility Failure The frequency is beyond 47 63Hz The UPS will not turn on in Line Mode Constant tone When it beeps the power on LED will flash accordingly TECHNICAL SPECIFICATIONS 650VA 375W Capacity 450VA 260W Nominal Input Voltage 120Vac Input Frequency 50 60Hz 3Hz On Battery Output Voltage 120Vac 5 On Battery Output Frequency 50Hz 60Hz 1 auto sensing Max Load for UPS Outlets 4 Outlets Max Load for Full Time Surge Protection outlets 8 Outlets 450VA 260W 650VA 375W 8 Amps 12 Amps On Battery Output Wave Form Simulated Sine Wave Operating Temperature 32 F to 104 F 0 C to 40 C Operating Relative Humidity 0 to 90 non condensing 9 8 x 5 8 x 3 3 Size W x H x D 250 x 147 x 83 mm Net Weight 4 lbs 6 Ibs Typical Battery Recharge Time 8 hours typical from total discharge Typical Battery Life 3 to 6 years depending on number of discharge recharge cycles Battery Sealed Maintenance Free Lead Acid Battery Safety Approvals UL1778 UPS cUL CSA C22 2 No 107 FCC DoC Class B SYSTEM FUNCTION BLOCK DIAGRAM Input Output TOPE Charger AC DC Battery gt Inverter Normal
16. ty of any medical or life support device collectively High Risk Activities CyberPower expressly disclaims any express or implied warranty of fitness for High Risk Activities or with aquariums CyberPower does not authorize use of any Product in any High Risk Activities or with Aquariums ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE PRODUCT Where Can I Get More Information The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded CyberPower is the warrantor under this Limited Warranty For further information please feel free to contact CyberPower at CyberPower Systems USA Inc 4241 12th Ave E STE 400 Shakopee MN 55379 call us at 877 297 6937 or send us an e mail message at claims cpsww com CyberPower Systems encourages environmentally sound methods for disposal and recycling of its UPS products Please dispose and or recycle your UPS and batteries in accordance to the local regulations of your state All rights reserved Reproduction without permission is prohibited
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