Hydra User Guide 1_5
Contents
1. Hydra Muilti Television IP Video Gateway User s Guide P N 95 810500 00 COPYRIGHT 2007 Entone Inc All rights reserved This document contains proprietary information protected by copyright No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of Entone Inc 2755 Campus Drive Suite 235 San Mateo CA 94403 U S A DISCLAIMER IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS YOU MUST HAVE PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER REMEDIES TRADEMARKS Entone and the tagline Connecting the Home are trademarks of Entone Inc All other trademarks or registered trademarks belong to their respective owners CHANGES The material in this document is for information only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Entone Inc assumes no liability resulting from the use of the information contained herein Entone Inc reserves the right to make changes in the product design without reservation and without notification to its users P N 95 810500 00 August 2007 CUSTOMER SUPPORT AND CONTACT INFORMATION For Customer Support please call 650 572 7000 Customer Contact Information Entone2. Inc 2755 Campus Drive Suite 235 San Mateo CA 94403 U S A Tel 650 572 7000 www entone com Table of Contents DECIATANION OF COMOT AA AA AS AAA AAA AAA aed benncesl 3 ERE S E alain 6 IFO CIIG ING FVAT ACE A a ENE A E E eacuncantenaen aiedtvaactantn 6 TY POGRAPEICAL CONVENTO Sisa did 6 OVERVIEW OF THIS USERS GUIDE es 6 1 1 gatet KECAULONS ii Ad 7 OP ERATION ANDARE oir 7 2 1 mdex to Pansand CONTO Sicilia aaa 8 SONTENISIN fl eae medeea a a ener Pe Eee ee 8 PRONE PAIN ELAN EA PANE ondaa 9 REMOTE GONT ROL 01 A ae ltt cleat ae Sein hd rsa a nel atlas ates 10 3 1 FAY GA a Introducir rd did datada 11 AO r a N ee ee cee ee 11 ABOUT THE HYDRA MULTI TELEVISION IP VIDEO GATEWAY Lioccconcoccccconococcccncoonccnnonnoncncccnnnncnncannnnnnnonns 12 4 1 Connecting the Primary TV od 14 CONNECTING THE PRIMARY TV USING COAXIAL CABLE ooooococcccococccconoocccnncoconcnocononononcnannnnnnconanononcnnnnss 15 CONNECTING THE PRIMARY TV USING RCA COMPOSITE OR S VIDEO ocooooccnnccnconcnncncccncnncononcccnccnnos 16 CONNECTING THE PRIMARY TV USING COMPONENT c cccccesseeceessseeeeeessseeeeeesseaeeeesssneeeeesssaeeeeesseas 18 5 1 Connecting TS NOME Rod cli 19 CONNECTING TV S IN OTHER ROOM S USING CATV CABLING SYSTEM cc sccecsesseeeesssteeeeeses 20 Se TING UP TY TOUSE CAT EE a ate tenetomeceedsex 20 6 1 Connecting to me Audio SyS lem surten aia ads 21 7 1 Connecting Hydra to the NEIWOTK socorro ridad edi AA A TRA 22
3. TV 1 Channel ID a a a Valid Channel ID Valid Channel ID Valid Channel ID Valid Channel ID Valid Channel ID Valid Channel ID Valid Channel ID Valid Channel ID Valid Channel ID To start the User Menu 36 1 Use the corresponding remote conirol of the decoder 2 Press INPUT and then MENU in sequence within 1 second m Pressing INPUT and MENU in sequence within 1 s Remote control Figure 14 1 Triggering the User Menu Copyright 2007 Entone lic All rights reserved Hydra User s Guide USER MENU TV Ensari TVR CHONAIRE TV 3 Chonnct iO M2 aavarcos senno SUBMIT Press Select and up cown to set TY 1 Channel lO Figure 14 2 Decoder 1 User Menu To set up a feature 1 Use remote control UP and DOWN arrows to select the feature you want to set The selected feature will be highlighted by a red rectangle 2 Press OK the feature will be highlighted in navy blue color TV 1Channalio CA rvecrsnnse J rv acron o E novoreed Seta 3 Y e vf 23 v SUBMIT Press Select snd updown to set TV e Chonral lO Figure 14 3 User Menu Feature in Focus 37 Copyright 2007 Entone Inc AN rights reserved USER MENU TY 1Ehannal lO TY 2 Chonnd O TY 3 Channd O novoneod Seta 23 susamit Press Sciect and up cown to set TV e Choand if Figure 14 4 User Menu Feature selected for choice selecti
4. ETHERNET port to the external ADSL modem or network access equipment In this case you cannot use the Hydra as a gateway to provide Internet access for your PC s Consult your IPTV nternet service provider on how to connect your PC s to access the Internet Network Modem Figure 7 2 Connection Using External Network Access Unit NOTE Always consult your IPTV Internet service provider for connecting the Hydra to the network Consult your IPTV Internet service provider for details of IPTV and Internet access services m The TO LINE plug is used to connect to the telephone line for caller display function 23 Copyright 2007 Entone hc AN rights reserved Chapter 8 1 Powering Up Hydra Follow these steps to power up the Hydra 1 Connect the Hydra to the network according to instructions described in the previous section 2 Plug the socket end of the AC DC adapter into the wall socket and the DC jack into the power connector on the Hydra 3 The Hydra front panel power indicator will illuminate in amber color 4 Within 60 seconds the splash screen will appear on the TV ntone the home Figure 8 1 Hydra Boot up Splash Screen 5 After Hydra is completely started the Hydra front panel Standby On indicator will illuminate in green color NOTE Boot up time may vary depending on the middleware application and the service provider environment Boot up time after first installation may tak
5. Hydra to feed a video signal to the TV using TV OUT or MATV OUT the TV must be configured to receive a signal from CATV rather than the antenna Most TVs use either a physical switch located on the rear of the TV or with on screen programming configured to use CATV Consult the TV owner s manual for instructions if required 20 Copyright 2007 Entone Mne AN rights reserved Chapter 6 6 1 Connecting to the Audio System The Hydra supports AC 3 Dolby Digital 5 1 channel To enjoy multi channel surround sound the content source must carry multi channel AC 3 signal Please refer to your service provider for availability of AC 3 9 1 programs You can enjoy multi channel surround sound such as 5 1 channel by connecting the Hydra to an amplifier compatible with Dolby Digital You can connect to your amplifier by either using the 75ohm digital audio coaxial output or the digital optical audio output 1 AV amplifier y O gt Caution Figure 6 1 Connecting Hydra to Audio System Consult your audio system user guide for connections Take necessary precautions when working with electrical equipment Disconnect the devices from wall power and be sure to use caution when moving equipment to prevent injury For details on using and setting up AC 3 with the Hydra please refer to section 13 1 AC 3 Dolby Digital 5 1 Channel WARNING When connecting via the digital coaxial or
6. e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver Connect the equipment to a different circuit from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 3 Copyright 2007 Entone lic Al rights reserved Hydra User s Guide HE Part 68 Compliance Registration This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA A label on the bottom of this equipment contains among other information the Ringer Equivalence Number REN and the product identifier For products approved after July 23 2001 the product identifier is in the format US AAAEQ T XXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 The REN is used to determine the number of devices that may be connected to a telephone line For earlier products the REN is separately shown on the label If requested this number must be provided to the telephone company Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company This equipment is designed to connect to the telephone network or premises wiring using a compati
7. is already registered to another decoder that remote registration will be removed from the original registration list m The registration list is maintained in order If the secondly registered remote control is removed from the list the third entry will move to the second and the third will be blank for a new remote control to be registered CONTROLLING YOUR TELEVISION AND OTHER A V DEVICES The Hydra remote controls can also be used to control TVs and other A V devices such as DVD players and recorders The remote controls use infrared IR light signals to control other devices that the remote is programmed to control IR signals travel only short distances 40 feet or less and cannot go through walls or other solid objects You must point the remote control directly at these devices with no objects blocking the line of sight Figure 9 6 Controlling Devices using IR Remote Control For details of how to program the Hydra remote controls and the supported devices please refer to the Hydra Quick Reference Guide Universal Remote Control User s Guide or the URC PLUS User s Guide 29 Copyright O 2007 Entone Inc All rights reserved 10 1 Troubleshooting the Hydra This section describes some of the most common problems that might be encountered when installing Hydra and the solutions to those problems Symptom Remedy Reference Remote controls do not work Remote controls cannot control the pro
8. using the Internet Protocol or over an IP connection via an ADSL2 connection to a router or switch and to the telephone system through the customer s regular telephone jack The following diagram shows Hydra in the context of a typical IPTV network Middleware Server Disk Array o z u VOD Server ti VM VM Video Encoder Primary TV TV 3 Component Coaxial S Video Composite or Coaxial eL E LF Analog Phone Line Callerio gt Phone Line CalleriD Hydra Desktop PC Telephony DSLAM Switch TV2 Figure 3 3 Hydra in the context of a typical IPTV network 13 Copyright 2007 Entone Mne AN rights reserved Chapter 4 1 Connecting the Primary TV Hydra offers several options for connecting audio and video to popular TV and audio equipment Connect Hydra to the primary TV using composite S Video or component connection You may also connect the Hydra to the primary TV using coaxial cable connection Connect the primary TV with the highest quality video output method possible going down this list of possible connections in order Component Provides the highest quality signal and is not available on all TV sets The customer must provide the cables for this type of connection as they are not included as part of the Hydra kit S Video Offers better picture quality than composite or coaxial because it uses the connector on a shielded cable to separate the different parts of a vi
9. 0 PLAY Play button for VOD 31 BLUE l 33 MUTE Turns the volume of the currently selected device off 34 Media Displays the web menu Displays available music channels 36 Help Displays the help menu 37 Phone Displays the Caller ID menu 40 Copyright 2007 Entone hc AN rights reserved 3 1 Hydra Introduction ABOUT IPTV Internet Protocol Television IPTV allows home customers to receive video programming using the Internet Protocol or over an IP connection as opposed to broadcasting cable or satellite delivery systems IPTV needs a source for the video stream an Internet connection with associated Ethernet wiring routers DSLAM middleware equipment and software a telephony switch ADSL2 modem and a set top box at the customer site as shown here Middleware Server ADSL2 Analog Phone Line CallerlD Figure 3 1 IPTV Overview 411 Copyright 2007 Entone hc All rights reserved Hydra User s Guide ABOUT THE HYDRA MULTI TELEVISION IP VIDEO GATEWAY Hydra is Entone s home IP video gateway and provides end user connectivity for video service providers The Hydra is equipped with up to 3 decoders It can support up to three concurrent programs playing on different TVs The Hydra can be connected to a nearby TV and TV s located in other room s You can tune your TV to one of the 3 decoders Each remote control is registered for one decoder Use the registered remote control to control
10. 2 5 1 downmixed to Dolby Prologic or 2 channel PCM Analog stereo Connectors Closed Captioning Connectors 41 RF Output 2 3 modulated channels each programmable ch 2 6 20 dBmV per channel type F CEA 608 ElA 708 1 x RF TV OUT type F connector for 1 modulated channel 1 x RF MATV OUT type F connector for 2 3 modulated channels 1 x RCA composite video output 1 x RCA composite audio output 1 x S Video output 1 x YpbPr Component output 1 x S PDIF digital coaxial audio RCA output 1 x S PDIF digital optical audio TOSLINK output Copyright 2007 Entone lic AN rights reserved Hydra User s Guide ee 1 x RF remote control antenna type F connector Network Interfaces S ADSL ADSL2 G dmt ITU T G 992 1 Annexes A and C G dmt bis ITU T G 992 3 ADSL2 Ethernet Ethernet 10 100Base T auto sensing Caller ID Bell 202 and ITU T V 23 FSK Demod Bellcore GR 30 CORE amp SR TSV 002476 CND CNAM VMWI CIDCW Protocols PPPoA PPPoE NA DHCP server client SNMP for alarms and configuration Physical and Mechanical 350 x 50 x 250mm 13 8 x 2 x 9 8 in WxHxD Operating voltage 100 240VAC RMS Operating current 0 6A RMS max Operating frequency Range 47 63Hz Operating temperature 10 to 35 C 50 to 95 F Weight 1 3 kg 2 86 Ib Output voltage 12V DC Security Controls Conditional access Smart card and descrambling engine supporting multiple streams Anti Taping Macrovision optional Pare
11. 3 by default are set to channel 10 12 and 23 respectively You can change the channel ID used by decoder 1 2 or 3 by using the User Menu Follow procedures in Section 14 1 Hydra User Menu to make the changes NOTE m Decoder 1 channel ID in TV OUT and MATV OUT cannot be set separately They can only be set together m he new channel ID will only take effect after rebooting the Hydra Do not set decoders to use the same channel ID m It is recommended to use channel IDs farther apart for the three decoders to minimize inter modulation interference For example do not use consecutive channel ID 10 11 and 12 for decoder 1 2 and 3 Use channel ID 10 23 and 39 instead 40 Copyright 2007 Entone hc AN rights reserved 15 1 Specifications Main Components PU Memory O Video Decoders ADSL Software Peripherals Color Resolutions Audio and Video Video Input Formats Video Output Formats Audio Input Formats Audio Output Formats O O Models 4 bit and 8 bit palletized and 16 bit and 32 bit direct ARGB and AYUV 4 and 8 bit CLUT 256 levels of Alpha blending Picture in graphics with scaling 720 x 576 352 x 480 352 x 240 30Hz 720 x 576 352 x 576 352 x 288 25Hz MPEG 1 MPEG 2 MP ML NTSC PAL or SECAM MPEG 1 Layers amp Il mono stereo joint stereo and dual channel MPEG 2 5 1 Dolby Digital 5 1 channel AC 3 6 channel PCM and S PDIF IEC 1937 IEC 958 Dolby Digital or MPEG
12. A note or a tip describes actions or conditions that can help you obtain optimum performance from IOM WARNING A caution or a warning describes conditions that can result in an error IMPORTANT An important note OVERVIEW OF THIS USER S GUIDE This User s Guide provides generic information about connecting Hydra to your audio and video equipments Some of the topics covered in this guide are m Safety and regulatory information Setup m Connecting Hydra to your audio and video equipment m Connecting Hydra to the network Powering Hydra m Using the Remote Controls Troubleshooting For a full listing of all of the topics covered in this User s Guide see the Table of Contents 6 Copyright 2007 Entone hc AN rights reserved 1 1 Safety Precautions Before installing Hydra be sure to unplug Hydra your TV and any other audio video equipment you are using This precaution will help to prevent danger of electrical shock and damage to Hydra and your equipment Be careful when moving your television to avoid accidental tipping or movements that might cause injury to you or those around you To ensure proper use of this product please read this user manual carefully and retain for future reference Should the unit require maintenance contact your service provider OPERATION AND CARE To prevent fire or shock hazard do not expose this product to rain or moisture To reduce the risk of electric shock DO NOT r
13. CONNECTING USING HYDRA INTERNAL ADSL2 ROUTER c ooocccccccccncncococcccnncoooncnnccnonncnncononononconanononcnnnoss 22 CONNECTING USING EXTERNAL NETWORK ACCESS UNIT dococccnoccccccononcconocononcnnconannconconanoncncnnnnnconcannoss 22 8 1 Fe OW GTI UD HIV ON Aaa oa 24 9 1 Remote CONTO Sussie 25 LOADING BATTERIES vous eE Ta E EEEE aaa 25 USING THE Y DAA CON TRES oe ea nc ctu ea tec cess eatecaceaeantadt Gasser deere 26 ATTACHING THE RF REMOTE CONTROL ANTENNA cccsceccesssceeeeessseeeeesssaeeeessesaeeeeeesseseeeesseeeeeess 27 REMOTE CONTROL REGISTRATION sa ai 28 CONTROLLING YOUR TELEVISION AND OTHER A V DEVICES c cooooocccconoccccnccononcnncononnconcnnnnnccnnonannccnncnnoss 29 TON TrOU ESNO IN Moi 30 A CGlOSCA Apo ai A da 33 tea Galleria aia 34 13 1 2AG 3 Dolby DigralS Thames ic 35 43 Hydra User Men lluna oral ideas 36 4 Copyright O 2007 Entone lic AN rights reserved Hydra User s Guide SETTING CHANNEL Dic a a il 40 19 11 SPecilcaldAS mientes iii leandra 41 2 Copyright 2007 Entone hc AN rights reserved Declaration of Conformity To ensure proper use of this product please read this manual carefully and retain it for future reference Should the unit require maintenance contact an authorized service location WARNING This symbol indicates the presence of uninsulated dangerous voltage within the product s enclosure that constitutes a risk of electric shock Do not open the product s case CAUTION
14. Connecting the Attenuator 49 py right 2007 Emone Ine All rights reserved Hydra User s Guide CONNECTING TV S IN OTHER ROOM S USING CATV CABLING SYSTEM Follow these steps to use the in home cabling system 1 Connect MATV OUT to the main video source of your in home cabling system using the RF cable provided 2 Connect the tuner input of the remote TV s in other rooms to an existing wall cable outlet using a RF cable Plug in the Hydra and turn on the power using your remote control Plug in the TV Tune the other TV sets to channel 10 for decoder 1 channel 12 for decoder 2 and channel 23 for decoder 3 SL NOTE In the MATV OUT the Hydra is factory set to use channel 10 for decoder 1 channel 12 for decoder 2 and channel 23 for decoder 3 TV in another room TV in another room x i 5 j Connecting TV s b i A Connecting TV s in another room s h i 4 in another room s using in home TV TEE using in home TV cabling system b uy cabling system I omcta nearby TV using one or more of the following outputs HDMI Component S Video F C Composite A V TV OUT A All AV outputs LEA Sr y connect to decoder 1 E X Factory Set Channel e Channel 10 for decoder 1 Channel 12 for decoder 2 e Channel 23 for decoder 3 J gt In home TV Cabling System Figure 5 2 Connecting TV s in other Room s SETTING UP TV TO USE CATV In order for the
15. DUE ni teit ne A S i on a ni L i Neila puis TV 2 LE LT TV 3 25 1828 2E tuned to decoder 3 tuned to decoder 2 Remote 2 b r Remote 3 registered to T e registered to decoder 2 A d decoder 3 ssa lso Remote 1 TV 1 SOO sas gt registered to tuned to lt PUREE UI 4 decoder 1 decoder 1 Network Modem Figure 9 2 Controlling Hydra using RF Remote Control 26 Copyright 2007 Entone hc AN rights reserved Hydra User s Guide ATTACHING THE RF REMOTE CONTROL ANTENNA You need to attach the RF Remote Control Antenna to the Hydra s rear panel REMOTE ANTENNA input in order to use the radio control remotes entone Mydra poss claims Mali talavision Residential Gateway Entone Technologies Lid 171 10 Krulaford Terrace Tsimenateul Rowiogn Hong Rang Serial No DE i2v 18 DC INPUT a REMOTE ANTENNA MADE IN CHINA Figure 9 3 Attaching Remote Control Antenna NOTE Be sure to set the antenna straight up so that you can use the remote control from as far away as possible Don t let the antenna touch anything ATTENTION If your remote control isn t working very well from far away you may be experiencing interference from objects near your receiver To improve your remote control s range try any or all of the following 1 Place the receiver higher than all of the other equipment in your entertainment center Provide room above the receiver so tha
16. This symbol indicates you must take care there is risk of damage to the equipment or to yourself To prevent fire or shock hazard do not expose this product to rain or moisture To reduce the risk of electric shock DO NOT remove the cover or back No user serviceable parts are inside For servicing refer to qualified personnel Declaration of Conformity United States Only This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the Federal Communication Commission FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment OFF and ON the user is encouraged to try to correct the interference by one or more of the following measures
17. ble modular jack that is Part 68 compliant An FCC compliant telephone cord and modular plug is provided with the equipment If this terminal equipment causes harm to the telephone network the telephone company may request you to disconnect the equipment until the problem is resolved The telephone company will notify you in advance if temporary discontinuance of service is required If advance notification is not practical the telephone company will notify you as soon as possible You will be advised of your right to file a complaint with the FCC if you believe such action is necessary If you experience trouble with this equipment do not try to repair the equipment yourself The equipment cannot be repaired in the field Contact your ISP for further instructions The telephone company may make changes to their facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make the modifications necessary to maintain uninterrupted service If your home has specially wired alarm equipment connected to the telephone line ensure that the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment cannot be used on public coin phone service provided by the telephone company Connection of th
18. cable consult your TV owner s manual to confirm that your TV supports the video signal output that you plan to use 2 Connect the video and audio cables to the Hydra Connect the opposite end of the video and audio cables to the matching input in the TV 4 Plug in the TV and turn on the power using the TV remote control Use the TV remote control to select the respective video input that is connected to the Hydra Consult the TV owner s manual for instructions as required 5 Plug in the Hydra and turn on the power 6 You should now see the output from the Hydra on the TV screen wo ETHERHET REMOTE Figure 4 2 Connecting Primary TV using RCA Composite Video Audio 16 Copyright 2007 Entone hc AN rights reserved Hydra User s Guide L Q REMOTE ANTEMHA Figure 4 3 Connecting Primary TV using S Video and Composite Audio NOTE All the A V outputs are always hooked to decoder 1 47 Copyright 2007 Entone Inc AN rights reserved Hydra User s Guide CONNECTING THE PRIMARY TV USING COMPONENT 1 Acquire the required cable RCA Component cables are not packaged with the Hydra Before purchasing the cable consult the TV owner s manual to confirm that the TV supports the video signal output that you plan to use Connect the 3 color component video cables Green Blue and Red and composite audio cables Red and White to the Hydra Connect the opposite end of the video and a
19. deo signal The customer must provide the S Video cable for this type of connection as it is not included as part of the Hydra kit You will also need a composite cable to carry the audio if you use this option Composite Has connectors on each end to route video and audio from one device to another There are three wires in a composite cable yellow carries video red and white carry the two channels of audio Coaxial Choose this cable if the TV supports only this type of connection or if the distance from the Hydra to the TV is too long to use S Video or composite cables Copyright 2007 Entone ic Al rights reserved Hydra User s Guide CONNECTING THE PRIMARY TV USING COAXIAL CABLE 1 Use the coaxial cable that comes packaged with Hydra to connect your TV s antenna input to the Hydra s TV OUT 2 Tune your TV to channel 10 to view the output NOTE In the TV OUT it is always hooked to decoder 1 and factory set to use channel 10 Connecting nearby z TV using Coaxial Cable ro a TV OUT connects O ge to decoder 1 y Factory setto channel 10 i ut Pee m lt Figure 4 1 Connecting Primary TV using Coaxial Cable 45 Copyright 2007 Entone hc AN rights reserved Hydra User s Guide CONNECTING THE PRIMARY TV USING RCA COMPOSITE OR S VIDEO 1 Acquire the required cable RCA cable comes packaged with the Hydra S Video cable is not packaged with the Hydra Before purchasing the
20. e longer PS III CANGAS 2007 Entone Ine All rights reserved Chapter 9 1 Remote Controls LOADING BATTERIES The remote controls come with AA size batteries which need to be installed when you first receive your system When you replace old batteries you should replace all of the batteries Use batteries of the same kind for example alkaline or carbon zinc and do not mix batteries of different kinds Alkaline batteries last longer than carbon zinc WARNING Mixing old and new batteries or different types of batteries poses a fire hazard To load batteries in the remote control Figure 9 1 Loading Batteries in the Remote Control Hydra User s Guide USING THE HYDRA CONTROLS Hydra is equipped with specially designed remote controls The remote controls use radio signals to control the Hydra operations These radio signals travel over long distances and go though walls and other solid objects You must connect the RF Remote Control Antenna to the rear panel of the Hydra The Hydra comes with three remote controls Additional remote controls can be purchased separately The remote controls must be registered to one of the three decoders before it can be used One remote control can only be registered to one decoder However you can register at most 3 remote controls to a decoder After registration you need to use the corresponding remote controls to control the decoders TV in another room TV in another room ni
21. emove the cover or back No user serviceable parts are inside For servicing refer to qualified personnel Make sure nothing is lying on any of the cables Be sure the cables are located where they will not be stepped on or tripped over Do nat spill food or liquids onto the unit Do not push any objects into the free slots Doing so will damage the unit This can cause fire or electrical shock and can short out interior components Keep the equipment away from heat sources and radiators Do not block cooling vents Do not place the equipment in a closed in wall unit When disconnecting a cable pull on its connector or on its strain relief loop Do not pull on the cable itself Some cables have a connector with locking tabs if disconnecting this type of cable press in on the locking tabs before disconnecting the cables When connecting a cable make sure both connectors are correctly oriented and aligned before connecting to avoid bending connector pins Copyright O 2007 Entone ic AN rights reserved 2 1 Index to Parts and Controls CONTENTS IN THE BOX Hydra Multi Television IP Video Gateway Hydra RF Cable with F type connectors 6 feet RJ11 Telephone Wire 15 feet RJ45 Ethernet Cable 10 feet 3 Color RCA A V Cable 6 feet Power Supply with 6 feet power cord 100 240V output 12VDC RF Universal Remote Control Battery AA size Copyright 2007 Entone lic AN rights rese
22. grammed devices Standby indicator at the front panel not lit Standby indicator on the front panel stays orange for more than 60 seconds Standby indicator turns green no picture on the primary TV 30 Check batteries are correctly loaded Section 9 Remote Check remote control is registered In case of Controls doubt register the remote control again You may be experiencing interference from objects near the remote control antenna Follow instructions in Remote Controls section Attach the RF Remote Control Antenna to reduce interference Device manufacturers may change their Hydra Quick device codes or no device code can be found Reference Guide in the Universal Remote Control User s Guide Universal Remote Try searching the device code according to Control User s Guide the procedures listed in the Universal Remote URC PLUS Users Control User s Guide Guide The power supply to the box is probably not Section 8 Powering working up the Hydra Check that the AC DC adapter is connected properly to the DC INPUT connector Check that there is power from the power source Make sure you have pressed the Standby button at the top of the box and that the Standby On light is green Check that the ADSL cable is properly Section 8 Powering connected between the ADSL connector and up the Hydra the ADSL modem The ADSL Link indicator should be orange and steady Check that the ADSL modem is properly con
23. ion was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment The Ringer Equivalence Number REN is 0 0 The Ringer Equivalence Number that is assigned to each piece of terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 0 Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local Telecommunication Company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Connection to a party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure that the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If you experience trouble with this equi
24. is equipment to party line service is subject to state tariffs Declaration of Conformity Europe Only This product is in conformity with the Council Directives e EMC Directive 89 336 EEC e Low voltage Directive 73 23 EEC Entone products are designed and tested to meet IECO00065 the standard for the Safety of Information Technology Equipment This is the international standard for these types of products to reduce the risk of product damage and of personal injury The standard protects against the following hazards e Electric shock Hazardous voltage levels Fire Overload temperature material flammability Energy Circuit with high energy or potential as burn hazards Heat Accessible part of the product at high temperatures Radiation Noise Copyright 2007 Entone Inc All rights reserved Hydra User s Guide Canada Certification Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operations and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The department does not guarantee the equipment will operate to the user s satisfaction This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification This is confirmed by the registration number The abbreviation IC before the registration number signifies that registrat
25. n IA 1 SETUP Special Key reserved for remote programming functions 2 INPUT Changes the current A V input of the selected device a e INPUT MENU triggers STB User Menu gt am ay aux ED 3 POWER Switches the power on off for the currently selected device f c gt 22 Switches STB to power on standby mode tO O SD Ergo 4 STB Puts remote control in STB mode T3 ex a Presses for more than 5s will trigger remote control registration vor LAST CH HH 2D m ao O mode 5 TV Selects to control TV 28 6 LANG i O a E 7 11 PREVIOUS NEXT Goes to previous or next movie chapter for VOD Oi O GD FORWARD 35 entone 16 _ ENTER 17 DIV Returns to live programming Figure 2 3 Remote Control Displays the promotion menu 21 AUX Selects to control AUX device NOTE Please refer to YOUN SEVICE 22 INFO Displays on screen information about the current television program operator or middleware vendor for P 23 MENU Displays the on screen menu detailed functions and usages INPUT MENU triggers STB User Menu 24 EXIT Exits the current menu item 25 CHUP DOWN Changes channel up or down 27 STOP Stop button for VOD 28 ARROW KEYS Navigates right left up down in the on screen guide y l fas Universal Remote Control ST 15 NUMBER KEYS Allows direct access to specific channels and menu items 29 OK Executes the currently selected menu option 3
26. nected to the telephone socket Check that the video output connector of the Section 4 Hydra is properly connected to the input Connecting the connector of the primary TV Primary TV TV OUT or MATV OUT coaxial connection the TV set should be set to channel 10 Composite S VIDEO or component Copyright O 2007 Entone lc All rights reserved Hydra User s Guide connection the TV set should be set to the correct input mode for the signal 31 Copyright 2007 Entone hc AN rights reserved Hydra User s Guide Picture shows on the primary TV but not any other TV No sound Multi channel sound not working Check that the RF cable is properly connected between the MATV OUT and the main video source socket Check that the TV is set to the proper channel 10 12 or 23 and in CATV mode Check that the audio cable is connected to the correct input in your device Is the volume of the device turned down to the minimum level Check with service provider that programs contain multi channel AC 3 signal Check that AC 3 is enabled in the Hydra Check your TV or A V equipment for AC 3 multi channel setup Section 5 Connecting TV s in Another Room s Section 4 5 and 7 Section 7 and 13 32 Copyright 2007 Entone hc AN rights reserved 11 1 Closed Captioning 33 The Hydra supports closed captioning To inquire about closed captioning support of TV programs
27. ntal Controls Provided through middleware partner integration F Regulatory compliance UL CE IEC65 FCC part 15 pending 42 Copyright 2007 Entone hc AN rights reserved
28. ol to decoder 2 m Press 3 to register remote control to decoder 3 Press 0 to set remote control to IR mode only The remote control will not send any RF signal After you enter a registration event the STB button backlight on the remote control and the Hydra front panel Standby On indicator will blink twice to indicate that the registration process was successful m Pressing a key other than 0 1 2 3 or if a button is not pressed within 10 seconds the STB backlight will extinguish and the remote control registration process will be terminated The STB backlight LED on the remote control handset and the front panel LED will blink twice to indicate that the registration process was successful 28 Copyright O 2007 Entone Inc All rights reserved Hydra User s Guide 4 Ifthe Hydra does not receive any remote control registration event within 30 seconds the process will be terminated Here are some principles of the remote registration method m Each decoder allows a maximum of three remote controls to be registered and a registration list is maintained If the user has registered three remote controls and tries to register another remote control the first registered remote control will be removed from the registration list This works in a first in first out fashion Each remote control can only be registered for one decoder If user tries to register a remote control which
29. on W Hydra User s Guide 3 Use remote control UP and DOWN arrows to loop through available choices 4 Press OK again when your choice is selected 5 If you have other features to set up repeat the above procedure To save your setup or exit 1 If you have made any setup and want to save the settings select SUBMIT in the User Menu You will be notified that your settings are saved The saving of your settings takes about a minute to complete USER MENU TY 1Crsnne io TV 2 Chaar rv senon aararecasattno SUBMIT Select to cuter the form Figure 14 5 User Menu SUBMIT highlighted for saving changes gt Copyright 2007 Entone lc AN rights reserved Hydra User s Guide ntone USER MENU TY 1 Channel ip Press EIT to ass ihe message box Figure 14 6 User Menu Changes successfully saved 2 Select EXIT to quit the User Menu TY Channa ip TY e Chonna TY 3 Cronnd Aavaresa setimo SUBMIT Figure 14 7 User Menu Exit User Menu NOTE m f you exit the User Menu without selecting SUBMIT your changes will be lost and will not take effect m f you do not want to save the changes simply select EXIT 39 Copyright 2007 Entone Inc AN rights reserved Hydra User s Guide SETTING CHANNEL ID In TV OUT decoder 1 by default is set to channel 10 In MATV OUT decoder 1 2 and
30. optical audio output to a TV or A V decoder that does not have Dolby Digital decoding capability be sure to set AC 3 off to avoid damage to equipment 24 Copyright O 2007 Entone ic AN rights reserved Chapter f 7 1 Connecting Hydra to the Network CONNECTING USING HYDRA INTERNAL ADSL2 ROUTER The Hydra is built with an ADSL2 module inside You can connect the Hydra directly to the telephone line to access the DSLAM network for both IPTV services and Internet access In this case connect the Hydra ADSL port to the telephone line The Hydra can act as a gateway to provide Internet access to your PC or home networked PC s You can connect the Hydra ETHERNET port to your PC or home network To The Network Jack of Your Computer Opened Network Interface Device Figure 7 1 Connection Using Hydra Internal ADSL2 Module NOTE Always consult your IPTV Internet service provider for connecting the Hydra to the network Consult your IPTV Internet service provider for details of IPTV and Internet access services m The TO LINE plug is used to connect to the telephone line for caller ID display function CONNECTING USING EXTERNAL NETWORK ACCESS UNIT 22 Copyright 2007 Entone lic Al rights reserved Hydra User s Guide Your IPTV Internet service provider may use external ADSL modem or other network access equipment to provide Internet access In this case connect the Hydra
31. or details on connecting your audio system please refer to Section 6 1 Connecting to Audio System lf your connected TV or A V equipment does not support AC 3 you can disable AC 3 Consult your IPTV service providers for instructions on disabling AC 3 You can enable or disable AC 3 for each decoder Please refer to the following table for details of audio output used when AC 3 is enabled or disabled Table 13 1 Audio Format Audio Track Digital Coaxial and RCA Audio TV OUT and Optical Audio Output Output MATV OUT AC 3 With AC 3 AC 3 Down mixed analog Down mixed Enable Track audio analog audio AC 3 Normal Audio PCM Analog audio Analog audio Enable Track Only AC 3 With Normal PCM Analog audio Analog audio Disable Audio Track AC 3 AC 3 Track Down mixed PCM Down mixed analog Down mixed Disable Only audio analog audio WARNING When connecting via the digital coaxial or optical audio output to a TV or A V decoder that does not have Dolby Digital decoding capability be sure to set AC 3 off to avoid damage to equipment 14 1 Hydra User Menu The Hydra User Menu is an on screen setup menu to set up your Hydra features You need to connect the TV properly before using the User Menu Each decoder has its own User Menu Currently the User Menu of the three decoders provides the same TV channel ID setup feature The User Menu provides the following setup features Table 14 1 User Menu Features Decodert Decoder2 Decoder3
32. please refer to your TV service provider Closed captioning on decoder 1 2 and 3 are controlled by the TVs Your TV must have the closed captioning feature in order to display captioning Refer to your TV owner s manual for details of closed captioning support and operation control of captioning Copyright 2007 Entone ic Al rights reserved 12 1 Caller ID Display The Hydra can display caller ID information of an incoming telephone call on TV In order to enjoy this service your telephone line and TV service must have caller ID already set up Check with your telephone and TV service provider on how to enable caller ID service To set up your Hydra for caller ID service 1 Connect the telephone line to the TO LINE jack on the rear panel Telephone wire comes packaged with the Hydra You may connect directly to the telephone line socket if one is available If your telephone line socket is already connected to an existing phone use a splitter 2 For details of setting up and using the caller ID service consult your TV service user guide DIGITAL Figure 12 1 Connecting Hydra for Caller ID Display 34 CANO 2007 Emone Ine AU rghis reserved 13 1 AC 3 Dolby Digital 5 1 Channel Your Hydra supports AC 3 Dolby Digital 5 1 channel To enjoy multi channel surround sound the TV program must carry multi channel AC 3 digital signal Please refer to your service provider for availability of AC 3 5 1 programs F
33. pment do not try to repair the equipment yourself The equipment cannot be repaired in the field and must be returned to the manufacturer Repairs to certified equipment should be coordinated by a representative and designated by the supplier Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate 5 Copyright 2007 Entone Inc All rights reserved Hydra User s Guide Preface Introducing Hydra Hydra is the first Set Top Box STB that supports multiple streams in the world One STB can be connected to up to three TVs at the same time With an integrated ADSL2 module no external modem is required TYPOGRAPHICAL CONVENTIONS The following typographic conventions are used in this manual to provide visual clues as to the purpose or specific features of the IOM application Bold text describes menu options and selections displayed on the screen m talics emphasize statements and points to reference documentation m Ellipses indicate truncated text for long examples depicting output that is too long to be shown in its entirety NOTE TIP
34. rved Hydra User s Guide FRONT PANEL AND REAR PANEL Figure 2 1 Hydra Front Panel 1 Standby Switch Power up or put Hydra in standby mode 2 Smart Card Slot Optional for conditional access authentication 3 Standby On Indicator Amber standby mode and starting Red in remote registration mode lf the receiver is flashing Red Green upgrading software e TAS ga 7 E AS Sn t y y MD QA C3 i Figure 2 2 Hydra Rear Panel 1 ADSL The ADSL RJ11 port is used to connect an ADSL line when the Hydra s internal ADSL router is used 2 TOLINE RJ11 plug for connecting to telephone line for caller ID display 3 ETHERNET 1 This RJ45 port can function as the primary WAN connection when the Hydra s internal ADSL router is not used 2 When the internal ADSL router is used this port provides a data connection for PC s and other in home networking equipment AUDIO S PDIF digital coaxial RCA audio output for decoder 1 9 MATV OUT RF Type F connector for decoder 1 2 and 3 factory set to channel 10 12 and 23 10 TV OUT RF Type F connector for decoder 1 factory set to channel 10 11 REMOTE ANTENNA RF Type F connector for connecting the RF remote control antenna 12 DC INPUT 12V DC power jack 9 Copyright 2007 Entone Inc All rights reserved N a a a d 8 Hydra User s Guide REMOTE CONTROL Ca CAEN CS a aa a i Part Name Descriptio
35. t the antenna can be installed straight up If this is not possible tiltthe RF Antenna at about a 30 angle 3 Place the RF antenna outside the entertainment center by using a coaxial cable to connect the antenna to the Hydra 4 Try moving the Hydra to other locations 27 Copyright O 2007 Entone Inc Al rights reserved Hydra User s Guide REMOTE CONTROL REGISTRATION For the new Hydra Remote Control that has three LED back light on Myrio TV and AUX key we have introduced a new and simpler remote control registration method via RF and thus the remote control antenna must be installed Do the followings to register a remote control 1 Press and hold the OK button on the Hydra front panel for about 5 seconds When the OK button is released the Hydra front panel Standby On indicator blinks twice alternates red and green and then Stays lit red to indicate that the Hydra is now in remote registration mode light up in red Figure 9 4 Hydra in Remote Registration Mode 2 On the remote control press and hold the STB button for approx 5 seconds The STB button backlight will illuminate Now the remote control is in registration mode DALIT POWER O a HI Press 5 z seconds STB LANG INFO MENU P F Figure 10 5 Remote Control in Remote Registration Mode 3 Select the decoder to register by m Press 1 to register remote control to decoder 1 m Press 2 to register remote contr
36. the decoder TV in another room TV in another room Pid on Pl i m a a e Pa TTT eee f ee ho i j en a i ji i tuned to E A a tuned to qo decoder 2 E decoder 3 TV 3 I i t i i DO o Popon Remote 2 ce registered to p registered to i r 7 e decoder 2 a decoder 3 y M i in home TV a b ta Cabling System x i N s i RL I r 7 A e E Remote 3 tuned to 4 a md Remote 1 E decoder 1 Fe a y y dd TP registered to 3 decoder 1 EN Figure 3 2 Hydra Connecting the Home Hydra provides several options for connecting the primary TV to the video feed Video baseband outputs include S Video component video and composite video Audio outputs include baseband stereo RCA and multi channel digital SPDIF as well as modulated RF output Hydra supports telco service signaling such as Caller ID and Call Waiting Caller ID and displays it conveniently on the television set It supports interoperability and IP networking standards and protocols Finally Hydra helps protect service operators from service theft and content piracy by providing security features such as integrated DVB DES descrambling conditional access and optionally Macrovision s anti taping support 12 Copyright 2007 Entone hc AN rights reserved Hydra User s Guide The Hydra IP Video Gateway sits in the customer s home connecting
37. udio cables to the matching input in the TV Plug in the TV and turn on the power using your TV remote control Use the TV remote control to select the respective video input that is connected to the Hydra Consult your TV owner s manual for instructions as required Plug in the Hydra and turn on the power You should now see the output from the Hydra on the TV screen COMPONENT VIDEO CABLE Mat Included FOR BEST PICTURE REMOTE ANTENNA Figure 4 4 Connecting Primary TV using Component and Composite Audio NOTE All A V outputs are always connected to decoder 1 18 Copyright 2007 Entone hc AN rights reserved 5 1 Connecting TV s In Other Rooms This section describes how to connect the Hydra to the cable ready remote TV s located in other room s away from the Hydra This installation uses your in home TV cabling system If your house does not have built in TV cabling it will be necessary to run cables from the Hydra to each remote TV Due to the difficulty of this installation you should consider having this professionally installed m If connecting to the in home cabling system to distribute the signal to TV s in other rooms in most cases you will not have to install the attenuator on the MATV OUT port for typical in home cabling systems m f connecting directly to a TV tuner port you must install the attenuator in the cable between the MA TV OUT port and the TV tuner Figure 5 1
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