EnGenius SN-920 User Guide - Network Telephone Systems
Contents
1. 59 Dial Prefix emnnenenennnnnnnnnenenonennnnnnenenenennnennenener 60 FCC ID NI3 SN 920U CANADA 36161032069A Product Specifications mmm 61 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions Safety Instruction 62 66 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired Regulatory Information 67 68 operation Privacy of communications may not be ensured when using this phone CAUTION e When selecting a location for the base unit it is better to locate the base unit as high as possible to avoid obstructions that might interfere with the radio transmission and getting a clear signal In any case the base unit must be located 8 inches 20cm from any person to be in compliance of FCC safety regulations amp Person with pacemaker Should always keep the handset more than 8 inches 20 cm from their pacemaker when the handset is on and should not carry the handset in a breast pocket If you have any reason to suspect that interference is taking place turn off your handset immediately e For hands free operation of the handset the device has been tested for RF exposure compliance with the EnGenius brand belt clip and leather pouch Other belt clips hols2. Select ADD again using the LEFT SOFT FUNCTION key The following screen will then appear 1 Enter a new phone number N by pressing the corresponding keypad number key once Note The following characters require a special key combination Space press the key two times HH Dash press the key three times HHH Press the LEFT SOFT FUNCTION key to SAVE the phone number OR To correct an incorrect entry press the RIGHT SOFT FUNCTION key to select the DELETE option DELETE will delete one number at a time from right to left A prompt will appear to enter a name that goes with the phone number The name field can be left blank by selecting SAVE with the LEFT SOFT FUNCTION key afra Name Change Case I SAVE DELETE NOTE The directory will store a name and a phone number or just a phone number but not a name by itself 4 To enter the letters of a name press the corresponding keypad number one or more times depending on the order to the characters on the key See Table 2 for a listing of available characters that can be used in the name field For example press 2 once for the letter A twice for the letter B etc NOTE In the name editing mode as indicated on the LCD prompt all letters will automatically be entered in the upper case Since this is the default setting using the key will then allow you to enter lower case letters
3. 26 Muting Call 53342480 eain 27 Call Waiting 28 Transferring a Calls 28 31 Disconnecting Calls 7 31 Advanced Operations 2 Way Radio Handset to Handset mmmmmnmmmnnnnnnnnnnner 32 Base to Handset 7777777777777777777777777777777 33 Handset to Base mmm oor nnn 34 Base Unit Options Ring Volume gt sssmmnnnnnnnmnnnersnnmnmnnnnnnnnbnnenmmmnn 35 Voice Volume nnnmmmmmmmmmmmmmnnmmmmmnnnnnneneensenen 35 Main Menu Function Chart lt lt nnmmnnnnmmmmmmm een 36 Handset Base Registration Registering a Handset 77777777 37 39 De registering Handset 39 Registering additional Base Units 40 41 Handset Menu Options Key Guard ed 42 Directory annsatte 42 50 Gali r ID aaa aa a 50 53 Sounds Ring Volume gt gt gt gt gt mmmnnnnnmmmmnnnnnmmmmnnnnnmn 53 54 Ring Types rs ee Key Volume i Key Tone 44555554 55554545 aeS Settings Area Code Tone Pulse Backlight Custom Name esses serreeanctssescceeenetescocceec ceases 57 Call Manager 58 59 SN 920 ULTRA Contrast
4. Base Unit Features 1 Antenna Swivel base for ease of positioning Note Reverse thread antenna adapter to remove turn clockwise 2 Speaker 3 Volume 4 Page Intercom 5 Microphone 6 Audio in Jack 3 5 mm 7 Power LED LED indicates base unit has AC power 8 In Use LED LED indicates a phone call base handset intercom call or handset registration is in progress 9 Intercom LED LED indicates when base is in intercom mode 10 Line Out 11 Line In 12 AC Adapter Port Additional Base Unit Features Supports up to 9 handsets per base unit One handset can be registered to 4 base units Assigns handset security code during registration Adjustable four level ringer and voice volume control 9 Charging Cradle Diagram 5 AC Adapter 2 Spare Battery Compartment 1 Handset Charger Cradle 3 Handset Charging Indicator 4 Spare Battery Charging Indicator Charging Cradle Features 1 Handset Charging Cradle Holds handset Charges handset battery pack each time handset is placed in cradle 80 minute rapid charge 2 Spare Battery Compartment Spare battery recharged when placed in this slot 80 minute rapid charge 3 Handset Charging Indicator LED is not lit Slot is empty or proper connection is not made LED is blinking red Battery is charging LED is green Battery is fully charged 4 Spare Battery Charging Indicator LED is not lit Slot is empty or proper con
5. 2 Earpiece 7 Volume key 14 Right Soft Key 13 Left Soft Key 16 End ON OFF 6 TalkF lash 5 Keypad 9 Dialing keys 8 4 way Intercom 3 Microphone 12 Headset Adapter Port mee Handset Features 1 Antenna 2 Earpiece 3 Microphone Functions as mouthpiece 4 Liquid Crystal Display LCD The display has Light Emitting Diode LED for backlighting The first line of the LCD consists of eight icons The next two lines consist of user programmable alphanumeric Characters The last line displays the soft key functions Receive Signal Strength Indicator RSSI The number of barsis 4 ge 777777 7 proportional to the signal strength of the RF signal received Call in progress ON OFF Hook v TT LA i I l i CER EDLE AN PRE ee I Intercom Mode Active a A eT 1 Handset ID Caller ID L g 000 ETT i 7 Volume key Unread messages Closed Envelope Read messages Open Envelope No information or no Caller ID Service Located on side of handset up down buttons control volume 8 2 WAYANTERCOM No Envelope is Displayed Used to place an intercom call to another handset or base 9 Dialing Keypad Two digit Number Display hmm m gg Used for dialing phone numbers and entering alphanumeric 1 Tracks Caller ID log and Phone i information into Phone Directory 1 Directory record location I I I 10 Ringer not
6. gt 2 lt S c gt a eln 2 gt o z o 2 EF 2 vis k n o E E E o x w e n 3 ols N o o E z 3 ow lt 6 v 6 w os o o EE fa L 3 oS Et ac Note The manufacturer reserves the right to change designs and specifications without notice Important Safety Instructions BEFORE USING YOUR TELEPHONE EQUIPMENT BASIC SAFETY INSTRUCTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE ELECTRIC SHOCK AND INJURY TO PERSONS AND DAMAGE TO PROPERTY Cordless Safety Tips Your cordless phone gives you the freedom and flexibility to stay in touch while you move around However the safe and responsible use of the phone depends entirely on you Avoid accidents by not reaching for the phone or talking on the phone if that distracts you from working safely Your life and the lives of others are at stake 1 When using your cordless phone ensure your safety and the safety of others Always watch where you are walking and standing Don t let a phone call distract you from working safely 2 In an Emergency If an emergency occurs dial 000 Remember if you are in an area where your phone is searching or scanning for a signal or there is no signal it is highly probable that a call to 000 will not go through Locate the nearest landline phone and call for help Cordless 000 calls may not automatically provide emergency personnel with your name phone number or location Tell the dispatc
7. a particular line intercom the base for the line first press END then dial Manual Dial Pre Dial Tone ENTERING A NUMBER BEFORE CONNECTING TO DIAL TONE Selecting a phone number before connecting to dial tone offers the advantage of reaching the correct party with the first phone call lf a pause is required PABX ext use to insert a pause One of the following three methods may be used From the IDLE mode enter the number 7 you wish to call The number you input will appear on the handset screen as typed For example the number 555 1221 would appear as 61 61 o N N f r Ifan incorrect number has been entered select the CLEAR option by pressing the RIGHT SOFT FUNCTION key to clear the entire number then re enter the number you wish The DELETE option is selected by Beane En pressing the LEFT SOFT FUNCTION T a 4 i key DELETE will delete one digit ed de to at a time from right to left similar pease NG o a backspace key Ler PT When the correct number is displayed TO He ou ie i Dialing i on the screen press TALK to complete 15551221 he call f i ks See es See se 3 e You will hear a dial tone and see the FA IS bl EN ollowing three screens as the number is 1 00 00 08 1 dialed 1 Volume 5 i I LHOLD ___MUTE Manual Dial Post Dial Tone ENTERING A NUMBER AFTER CONNECTING TO DIAL TONE While the handset is in the IDLE
8. high and off Pressing the VOLUME key will move the volume to the next Level LOW gt NOTE the ringer volume level selected MEDIUM gt HIGH gt OFF LOW A ringing volume tone will sound briefly to indicate Voice Volume 1 While the base is INTERCOM mode the VOLUME key will control t he voice volume 2 The 3 levels of voice volume are low medium and high Each time the the next return to LOW gt VOLUME key is pressed the volume will be adjusted to evel until the maximum level is reached and then it will low again EDIUM gt HIGH gt LOW Main Menu Function Chart MAIN MENU rad D gL i of x g os Wl gun 7 o 2053 g rat wL won o O Oo c ul A o x im sd S as bp N aa Zz Lu oO Yn O 7 v 2 a E ANM a e vv c gt gt 586568 oa a eee ec E D x kok OK OK 2 5 v G v 2 E PAY 3 v 2 S3EZA S v ge 5 S E TO a oO o Kok OR w ra ZE c 5 20 uz z E Fr O z 2848 2 3 O auo gt Q El Or xx D ANM is u fo w F r 2 x EE x ooo oe 3 I p v o 5o ox E 2 3 8 5 g ol ve wea v DA S 23 gt Beet ko 2 om 8 E x g lt x YES NO Adjust Rec Param DIR CI
9. hold 3 You can terminate either call by pressing END during the call Transferring a Call Calls can be transferred between registered handsets while a phone call is in progress 1 During an active call a transfer can be initiated by pressing the 2 WAY key on the originating handset 2 The originating handset LCD will show a prompt for the target handset ID number The call transfer can be cancelled at any point by pressing END 3 Enter the ID number of the target handset The call will be transferred to the target handset The target handset will ring with a distinctive ring signaling an incoming call NOTE Distinctive rings patterns 1 long ring Transferred call 2 short rings Incoming telephone call 3 short rings Intercom 2 Way radio call The target handset LCD will show the following readout NOTE If the target handset does not respond within 20 seconds the call is transferred back to the originating handset f an invalid handset ID number has been entered an error message will be displayed Repeat steps 1 3 1 00 00 00 i i Enter 1 1 Extension 1 5 fe fe 3 5 da QO D On Base 1 FAMA b i 1 00 00 15 Invalid i Retry 2 WAY I kje er er ee SENE NOTE A handset ID number is invalid if The number is 00 The target handset is not registered with the base unit The number is the same a
10. mode you can press TALK to make a call There are three ways to make a ca Mode When dial tone is heard and the handset is waiting for a phone number to be entered the following screen will appear Enter the desired phone number from the numbered key pad The screen will show the following display After a number is dialed this screen will be displayed Redial While in the TALK mode press the LEFT SOFT FUNCTION key to select the REDIAL option The following screen will be displayed The last number dialed will be re dialed Note a pause maybe required Directory Dial To call a number stored in the Phone l in the TALK SEGS Piper 1 FA We vig 1 I 1 VOLUME 51 FR pra 40 00 00 00 VOLUME 5 j I gt a Fy FA fed r DIALING i 1 5552222 i if From IDLE mode press the RIGHT SOFT FUNCTION key to select the MENU option While in the Main Menu select the directory scolling option by pressing the 2 key Information stored in location 01 will be displayed first Use the Up or Down arrows to scroll through the directory to locate the number of your choice Press TALK to dial the phone number displayed When the handset has dialed the selected phone number the screen will display on how to use the phone directory feature five seconds or until a key is pressed Memory Dial a FG HET Smith 5551212 ADD OPTIO
11. shown Emits several sounds to indicate various events or alarms Single Beep Successful operation Line or Base Indicator roar Double Beep Failed operation or invalid key Also indicates Indicates the base that is active power on off Example h 1 Periodic Short Single Beep every two seconds Low battery warning Periodic Long Series of Beeps repeat every 30 seconds Indicates a call on hold Continuous Beep 2 seconds Indicates out of range while in talk mode Battery Strength Number of bars is proportional to the amount of battery time remaining 11 Battery Pack Slot on back of handset not shown 12 Headset Adapter Port on bottom of handset 13 Left Soft Key 5 Keypad 19 button face keypad 14 Right Soft Key Backlight option can be set to OFF ON or 8 seconds time out 15 Scrolling Keys 6 Talk Flash 16 END Answer incoming phone or two way On Off for power and to end hang up a call radio intercom call Place an outgoing phone call 17 Status LED This button also acts as the flash Blinking Stand by button for functions like call waiting Solid On a call or the first 8 seconds after power on and toggling between calls Additional Handset Features Call Waiting with Caller ID requires Call Waiting and Caller ID services from local phone service provider Call Manager option User programmable option for handset to allow all calls or only transferred and inter
12. the handset is registered to FA JA 6 018 ncoming Call i On Base 1 1 SILENT Handset LCD shows LE een Receiving an incoming call i F without Caller ID service i I i Handset is off the cradle No caller ID service Receiving an incoming call with Caller ID service Caller ID service but the ID has Ea PETER En been blocked by the caller Jose Private SILENT i eg eres a Caller ID service but not supported Fa ia x by the originating party i Unknown Name 1 Unknown SILENT i Caller ID service but only the Fa mA number has been transmitted i Private Name i 1 555 1212 i SILENT Caller ID service all information has been transmitted var ol Qi p N N Handset in Charging Cradle Pick up handset from charging cradle to answer the call Handset not in Charging Cradle Press TALK 2 WAY or any dialing key to accept the incoming call NOTE The first handset to answer a call will connect to the base unit and will operate in TALK mode Other registered handsets will be locked out of the call However they will still be able to participate in handset to handset calls or receive the call if transferred SILENT feature While an incoming telephone call is ringing the handset the SILENT soft button feature can be selected to silence the ring without answering or hanging up on the caller The call will remain on
13. A oN EnGenius SN 920 ULTRA EnGenius Customer Service USA 888 735 7888 Canada 888 397 2788 T gt Cc un er ep op Literature order number 1 20 0002 04 Table of Hyper linked Contents Congratulations 1 Handset Diagram a aaa 3 ET res srsse t s ncnnsnstcsedctonseconensnetintctinnteronennncastsiinascnomennesea ni 4 8 9 Charging Cradle Diagram ennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnmnnnnnnen 10 Features mmmnnnnnnnnnnnennnnnnnnnnnnnmeennnmmnnnnnnnnnnnnnnnnee 11 Getting Started Base Unit Set up 12 13 Charging Cradle Set up 13 15 Basic Operations ME 16 19 Making Calls Manual Dial Pre dial tone 20 Manual Dial Post dial tone 21 Redial Directory Dial Memory Dial 27 22 222 22 Answering Calls Handset in Charging Cradle 25 Handset not in Charging Cradle 25 Silent Feature 25 Voice Volume 25 Call On Hold
14. D 8 seconds Tone 1 16 Calls from Pulse On Base 1 4 Handset Base Registration Main Menu Options When the handset is in the IDLE mode or when a call is on hold the Main Menu can be accessed by pressing the RIGHT SOFT FUNCTION key aika Once in the main menu a list of i s l I available options will be displayed i UKEN GUARD i two menu options at a time as shown _ZDIRECTORY 7 a 1 Use the SD or AD scrolling keys r e to view all of the menu options 5 SETTINGS 6 REGISTER 2 At any time while in the Main Menu an option can be selected by using the corresponding number from the keypad Registration Your handset s if purchased as a system is pre registered at the actory and does not need to be re registered to the base unit purchased with the handset Additional handset displaying OO as heir handset ID must be registered to the base unit Charge the handset battery fully before registering Each base can have 9 handsets primarily registered to it and each handset can be registered to 4 base units Valid handset ID numbers will be 11 19 21 29 31 39 and 41 49 with the first digit indicating the base ID number and the second digit indicating the handset number The handset ID number does not change after primary registration for handsets that are registered to a secondary base unit Handset Registration 1 Plug in the base unit to AC power and place a fully charged battery
15. N NOTE See Directory View Mode for additional instructions If the handset is unable to link to the base unit it will return to IDLE mode The handset will display No Connection for Directory you can access the Phone Directory log by entering the menu or you can simply press the Up or Down Scrolling Arrows to access the Phone Inthe TALK mode the following i screen will be displayed I VOLUME 5 1 To select MEMORY DIAL press the RIGHT SOFT FUNCTION key 2 22 The following screen will appear Enter the 2 digit Phone Directory index code e g 1 Ol for the stored phone number The phone number stored in the location will be dialed NOTE Telephone numbers stored in the Phone Directory have been indexed with a number from 01 to 30 To access the correct index number or location follow these steps For example if the location is 3 press O then 3 If the index number is 12 press 1 then 2 Answering Calls All handsets that have been registered for use with the base unit and are in the IDLE mode will ring when an incoming call is received The handset can be set to either ring or vibrate with an incoming call NOTE Under SETTINGS the user has the option of receiving incoming intercom transferred calls from 1 to 4 5 base units This option is accessed via the Call Manager function under SETTING Depending upon number of y base units
16. NCTION Fe key to select YES as shown onthe lt LCD screen 5 Once the new information is entered 3 Deleting the records will bring up Gre press the LEFT SOFT FUNCTION the following prompt at which time a M Berg key to save the new entry a new record can be added to the Empty 1 L directory refer to steps under ADD 6 If the name is unchanged press the fm gt BO ae 7 LEFT SOFT FUNCTION key to re save and exit to the DIRECTORY 4 Selecting NO will return the handset JANE DOE Fe to the DIRECTORY VIEW mode LSAVE gt DELETE View Option This option allow a record to be viewed in the phone directory Caller ID To use this option you must first subscribe to the Caller ID service offered by your local telephone company Caller ID information will then appear on the LCD and also be stored automatically in the handset for later retrieval 49 50 Press MENU 3 to access Caller ID screen 1 From the IDLE mode press the RIGHT SOFT FUNCTION key to select MENU 2 To access the Caller ID information stored in the handset press the 3 key from the keypad to select Caller ID Main Menu 1 KEY GUARD 2 DIRECTORY 3 CALLER ID 4 SOUNDS 5 SETTINGS 6 REGISTER NOTE After entering the Caller menu the LCD screen will show the number of New calls and Old calls Since the last time the Caller ID was checked 3 Press the CG key to view t
17. RA Industrial Cordless Phone System offers private 2 way radio calls from handset to handset even when handsets are beyond the range of the base unit 2 way or intercom calls can be placed from or to base units and handsets Intercom calls can be established between a handset and an available and registered base unit or second handset Handset to Handset 2 way Radio communication can be achieved anywhere providing the two communicating handsets are within range of each other 1 To initiate a handset to handset call T aa o Bice E press the 2 WAY key and enter the extension ID number desired I 1 i Enter 1 I The extension number or handset ID number is the 2 digit number located to the right of the icon The LCD will then display this screen ee Fadia 1 Paging i I extension 11 i Vs i Once the voice link is successfully FONDE 118 established the handsets LCD will PiE h pe display Volume 5 1 MUTE 2 The 2 WAY call can be terminated by either handset at any time pressing END Paging from Base to Handset 1 Pressing the base unit PAGE or INTERCOM key will page all registered handsets The first handset to answer the page will 257 4 4 4 2 establish a voice link with the base 2 The INTERCOM LED will flash until a handset responds The light will stay lit until the link is terminated 3 The base unit will page for 15 s
18. This function will stay locked in the lower case mode until the key is pressed again or the name edit mode is terminated NOTE Each time you enter a character the cursor automatically advances to the next character field as long as you press a different keypad key to enter each character However if you need to press a keypad key two or more times to enter consecutive characters you need to first press the AD key to advance the cursor to the next character field Selecting DELETE with the RIGHT SOFT BUTTON or pressing the CD key will backspace the cursor to the previous field The CAD will advance the cursor 5 When the name is entered correctly press the LEFT SOFT FUNCTION key to select SAVE The new entry will be displayed on the screen and the DIRECTORY VIEW mode will automatically be activated Table 2 A oO lt Characters 0Q amp 1 ABCG2 DEFS GH14 JKL5 MNONG6 PORS7 TUV8 WXYZ9 0 JO IO 100 N O JO JA Ww N Je TOGGLES CASE SPACE xx PAUSE NOTE Unique character Key 2 C Key 6 N Example In the DIRECTORY EDIT mode to enter the name Jane Doe use the following key sequence 5 J 2 a 66 n 33 e space 3 D 666 0 33 e OPTION Choosing OPTION while in the DIRECTORY EDIT mode allows a directory record to be edited deleted or a number to be viewed Press RIGHT SOFT FUNCTION key to sele
19. all on hold while answering another call with the Call Waiting feature Pressing the TALK key again will return you hone service REGISTRATION MODE Do not register your handset if it has been registered at the factory If when you first turn on the phone 00 is displayed near the top center of the LCD to the right of the i icon the handset has not been registered at the factory Specific instructions on how to register the handset are covered in detail under Handset Base Regis Advanced Operations section If the handset is not registered with the base unit any attempt to make an outgoing call or intercom call to another handset will fail The LCD will read CRADLE MODE Placing the handset into the charger cradle activates the handset CRADLE mode While in the CRADLE mode the battery charging unit recharges the handset battery pack An incoming or intercom call while in the CRADLE mode will generate this screen Removing the handset from the cradle during an incoming call automatically answers the call and places the handset in TALK Mode Placing the handset in the cradle or pressing END will end a call ration in the aia Station not registered 1 Incoming Call i I On Base 1 1 SILENT i Making Calls You can enter a phone number before or after connecting to dial tone An available line is automatically located by the handset but to select
20. com calls Touch any key to answer call Call transfer to another handset within the system Unique system assigned Security ID 1 of 65 000 Phone Directory up to 30 phone numbers 20 digits and names 14 characters 30 number memory speed dial for Phone Directory Last number redial Caller ID requires Caller ID service from phone service provider Caller ID log stores up to 30 calls of caller information including caller s name number date and time Intercom communications with base unit Handset to handset communication independent of the base Digital full duplex two way radio Three level ringer volume adjustment low high amp vibrate Four ring types Six level voice volume control adjustment Ring or vibration alert option Tone pulse dial option Low battery alarm and display Change battery while call on hold Keypad illumination Three level key tone volume control low high amp off Four different key tone sound selections Auto power management Hold Mute Flash Base Unit Diagram 10 Line Out 11 Line In 12 AC adaptor 6 Audio in Jack 1 Antenna 2 Speaker EnGenius i 5 3 EEE 020009 900020 0009800080000 020282020 00000 7 Power LED oe Oe o rowe 8 In use LED mast mrs VOLUME 9 Intercom LED PAGE INTERCOM 3 Volume inst befrier 4 Page Intercom 5 Microphone
21. ct OPTION The following screen will be displayed Edit Option 1 Edit 1 Options 4 1 1 2 Clear Entry 3 3 View Number This option allows a phone record to be changed 1 Select the 1 key from the keypad The following screen will be displayed 2 Use the RIGHT SOFT FUNCTION key to delete the phone number or simply type the new number over the old entry 3 If a name is a part of the record you will receive the following prompt 48 J E Stee ra I 1 5551212 1 I 1 1 LSAVE L DELETE 1 atea mS JANE DOE Change Case I SAVE DELETE 1 1 1 I 1 1 1 1 4 The cursor will appear under the first Clear Entry Option letter of the name Type new information over the existing name This option allows a record to be completely removed from the or press the RIGHT SOFT Phone Directory FUNCTION key to select DELETE 1 While in the Options Menu press the TA n re FLG D 2 key to select clear entry 1 i i Options EE ETE 1 1 Edit i I 2 Clear Entry NOTE Selecting DELETE will move the cursor to the far right edge of the LCD screen Pressing the RIGHT SOFT 2 At this point the record previously m 3 accessed while in the DIRECTORY FUNCTION key repeatedly will move the cursor right to left 1 VIEW mode can be deleted by i i 1 across the LCD screen deleting each letter above cursor Hadde ped pressing the LEFT SOFT FU
22. dous condition Instruction labels are located in the handset and charging unit battery compartment Always follow basic safety precautions when using and disposing of batteries Do not dispose of the batteries in a fire the cells may explode Do not expose batteries to water Check with local codes for special disposal instructions Periodically clean the charge contacts on both the charger and handset DO NOT mix old and new batteries in this product Position positive battery contact to match diagram in cordless handset Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual Exercise care in handling batteries in order not to short the batteries with conducting materials such as rings bracelets and keys The batteries or conducting material may overheat and cause burns or fire Do not open or mutilate the batteries Released electrolyte is corrosive and may cause damage to the eyes or skin the electrolyte may be toxic if swallowed During charging batteries heat up This is normal and is not dangerous Do not use non EnGenius charging devices This could damage the batteries SAVE THESE SAFETY INSTRUCTIONS egulatory Information La This telephone system complies with Part 68 of the FCC rules On the bottom of the base station is a label that contains among other information the FCC Regist
23. dsets to the base unit Follow steps 3 through 6 of Handset Registration section Handset Menu Options Key Guard Press MENU 1 to set KEY GUARD 1 To access the KEY GUARD option from the IDLE mode press the RIGHT SOFT FUNCTION key to select the MENU option 2 While in the MAIN MENU press the te FS 1 1 key to select KEY GUARD PASEA mi Main Menu 9 I I KEYGUARD 1 2 DIRECTORY 3 CALLER ID 4 SOUNDS 5 SETTINGS 6 REGISTER 3 Selecting the KEY GUARD option ie FY Aa LOCKS the keypad from use The PE GE screen will display the following ee 1 i Unlock 4 To unlock the keypad press the Er FY aA oh LEFT SOFT FUNCTION key The l a 5 El E ress Oo screen will display the following confirm i 1 UNLOCK i 5 Press the 1 key to confirm unlocking the keypad Directory This feature allows you to store up to 30 frequently used telephone numbers up to 20 digits each and names up to 14 characters each in a directory that resides in the handset memory Entries in the Phone Directory may be viewed or edited at any time The Phone Directory may be viewed by pressing the GI or arrow keys from the idle mode DIRECTORY VIEW MODE Press MENU 2 to access Directory screen 1 To view the Directory from the IDLE mode press the RIGHT SOFT FUNCTION key to select the MENU option 2 While in the Main Menu press apia non
24. econds then terminate the page if no handset responds 4 Before a handset answers the page can be cancelled from the base by pressing PAGE again However once a handset answers only the answering handset can end the intercom call NOTE A page to a handset cannot be initiated from the base while an incoming call is ringing into the system The IN USE LED flashes to indicate an incoming call is in progress Paging from Handset to Base For a handset to intercom a base unit follow the steps below 1 On the handset press 2 WAY will be a O followed by the base unit numberof1 2 30r4 Jullien ee eee ees 2 At the extension prompt input the 2 A ve Ep digit number for the base unit which I Enter i I Extension 1 1 1 L 1 3 The handset LCD will show a paging FR es ep prompt i Paging extension 01 1 1 I 4 The base will ring once then automatically connect the intercom call from a handset Answer Incoming Calls with a Handset to Base Intercom Call in progress There are three options for the handset 1 Press TALK to switch to the incoming call 2 Press END to terminate the intercom call and allow the incoming call to ring on all handsets 3 Do nothing and ignore the incoming phone call Base Unit Options Ring Volume 1 When the base unit is not in use TALK or INTERCOM mode the VOLUME key will control the ring volume 2 There are 4 ring volume levels low medium
25. egistration or deregistration i727 3227 TT si 7 aig Base failed to respond to handset Steps must be repeated to retry procedure See ee te A AA Base has already registered VA saa ra k I maximum number of handsets 9 1 it can support A handset must i Table full i 1 1 1 L I be deregistered before a new one can be added to the system Handset registered to a base with same ID 9 Press END to return to the handset main menu display Reg OK NewID known as the primary base unit a FG 7 ID Conflict Base X NOTE 1 Upon successful registration your handset will NOTE 2 Your handset will automatically exit the REGISTRATION mode after 30 seconds NOTE 3 You can register your handset to a maximum of 4 base units The handset ID number in the middle of the top line of the handset display will not change after registering the first base unit SECURITY FUNCTION A third option is available for deregistering all the handsets at once and generating a new base ID code system registration reset This option can be selected by pressing MENU 6 3 then enter a new base number 1 4 Both the handset and base must be in the registration mode All handsets registered to this base unit will no longer have access to this base without being re registered to this base again De Registering a Handset from all Base Units 1 Press the RIGHT SOFT FUNCTION key
26. es into SLEEPADLE mode to save battery power The handset can be turned off completely by holding down the END key for 3 seconds or other custom greeting the handset s ID MENU MODE Pressing the RIGHT SOFT FUNCTION key activates MENU mode The screen will look like this in MENU Mode EnGenius i SN 920 REDIAL MENU NOTE The idle screen display custom name can be edited in the menu mode with the handset owner s name The 2 digit number near the top center of the LCD shows Main Menu 9 1 KEY GUARD 2 DIRECTORY 3 CALLER ID 4 SOUNDS 5 SETTINGS 6 REGISTER In MENU mode the handset settings and information contained in memory can be changed For example the Caller ID log and Phone Directory If the handset remains inactive in MENU mode for 30 seconds no keys are pressed or no incoming calls it will exit MENU mode and return to IDLE mode ENU NOTE The functions available through the M selection are covered in greater detail under Handset Menu Options EE DE TALK MODE When the handset is in IDLE mode pressing the TALK key or answering an incoming or intercom call will activate TALK Mode The screen will look like this in TALK Mode to the original call Call Waiting requires telep provider subscription NOTE In the TALK mode the TALK key functions as a FLASH key Pressing the TALK key will temporarily place the c
27. fore cleaning Do not use liquid cleaners or aerosol cleaners Use damp cloth for cleaning 4 Do not use the telephone near water for example near a bathtub washbowl kitchen sink laundry tub wet basement or swimming pool 5 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots or openings in the product s housing back side and bottom are provided for ventilation These openings must not be blocked or covered Placing the product on a bed carpeting or other similar surface may block these opening and should be avoided This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Never push objects of any kind into this product through housing slots as they may touch dangerous voltage points or short out parts that could result in the risk of fire electric shock orinjury Never spill liquid of any kind on this product 10 To reduce the risk of electric shock or burns do not disassemble this product Take thi
28. gas leak while in the vicinity of the leak The antenna on the desk station does not retract To prevent injury do not place the telephone where persons can step trip or fall on the telephone Do not place metal objects on the antenna Do not install the base station or cordless handset charger near microwave ovens radio equipment or non cable connected televisions These appliances may cause electrical interference to the base station or cordless handset The base station must be placed on a hard flat surface and connected to both a phone wall jack and an AC power outlet Do not stick foreign objects into any of the holes on the base station or cordless handset You could harm the speakers earpieces microphones or yourself Battery Safety Precautions To reduce the risk of fire injury or electric shock or property damage and to properly dispose of batteries please read and understand the following instructions BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY DO NOT DISPOSE BATTERY IN MUNICIPAL WASTE Only use EnGenius approved Nickel Metal Hydride NiMH rechargeable batteries in the cordless handset and battery charger DO NOT use other rechargeable batteries or non rechargeable batteries or mixed types of batteries The batteries could short circuit and the battery shell may be damaged causing a hazar
29. he most recent call or the CA key to view the oldest call information NOTE Caller ID information is stored in a table with the newestentry on the top of the table Using the GI to view the Caller ID log ensures starting at the top of the table 4 The Caller ID log will store up to three information fields Callerphone number if transmitted Callername if transmitted Date and time stamp 5 The first Caller ID screen will Im ann ace FAGEN E i 1 New call i i 5 Old calls nd Name i Hime es Delete display the first two informational fields 6 Date and time information can be viewed by pressing the LEFT SOFTFUNCTION key I I I 7145551212 1 09 02 11 12 I NOTE Upon viewing the Caller ID log in ormation the number to the right of the Caller ID envelope indicates the Caller ID log location number newer have smaller log numbers 7 The displayed information may be deleted with the RIGHT SOFT FUNCTION key The display will show 8 Press the LEFT SOFT FUNCTION key to confirm the deletion or press the RIGHT SOFT FUNCTION key to cancel the command messages NOTE Once the caller ID capacity 30 records has been reached the oldest record is removed from the table 9 While in the CALLER ID VIEW mode the displayed number can be dialed by pressing TALK 10 Press END to return to the Main Menu Caller ID wi
30. her Your name and phone number including area code The nature of the emergency Whether police fire or medical assistance is needed The exact location of the emergency including cross streets mileposts or landmarks 3 Power Outage In the event of a power outage your cordless telephone will not allow you to make an outgoing call or take an incoming call The cordless base station requires electricity for operation You should have a telephone which does not require electricity available for use during power outages or alternatively having proper backup power for the base station 4 Notice to Hearing Aid Wearers This phone system is compatible with inductively coupled hearing aids 5 Notice to Cardiac Pacemaker Wearers Preliminary studies done by FDA and others have shown that although interference to the implanted cardiac pacemaker may occur when operating very closely wireless telephones do not seem to pose a significant problem for pacemaker wearers However until more is known FDA suggests that people with pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker Product Safety Tips 1 Read and understand all instructions 2 Follow all warnings and instructions including those marked on the product 3 Unplug this product from the wall telephone jack and power outlet be
31. i oe cM the 2 key to select DIRECTORY Main Menu 6 I 1 KEYGUARD 1 I 3 Information in the Phone Directory is 2 DIRECTORY stored vertically as shown in Table 1 3 CALLER ID below The up and down arrow keys 4 SOUNDS are used to move through the directory 5 SETTINGS records 6 REGISTER Table 1 Index Code Information 01 Name 1 Telephone 1 02 Name 2 Telephone 2 y 30 Name 30 Telephone 30 ote Press the RIGHT SOFT BUTTON and enter the Index Code to dial the phone directory number DIRECTORY EDIT MODE While in the DIRECTORY VIEW mode the LCD will display the following screen To enter the DIRECTORY EDIT mode either ADD or OPTION must be selected ADD Press the LEFT SOFT FUNCTION key to select ADD This choice will allow an entry to be added to the Phone Directory If the directory is full the following be displayed on the LCD wi To return to the DIRECTORY VIEW mode press the LEFT SOFT FUNCTION key If there are available spaces the first empty space will be accessed automatically and the following screen will appear If information is to be stored in a specific location use the OO CAD scrolling keys to find the correct location for the new information The location number will appear as a 2 digit number to the left of the battery icon 44 Jane Doe 1 5551212 i ADD OPTION 1 Number 1 i LSAVE ___ _ DELETE
32. lale olo 22 Sn ole N D l E o ole e 9 lS Palma aola up EG r Z 3 Ble TS ele elo SEa o x 2 Ir Z lt 0 2 gt 0 t IE Valo 2 v gt g e ae T t Reg 2 u u 2 ESj a FH d O wh am Q 3 a a la oola og Po s 2 i Ean a Q Eja sja g m o E E ala olv oS lu m lololol alx x u 2 Siu T x OZ s JO XX x S olala ml oa a mie sj 2 Ss lt lt 0o lt ol202 o ml a No gt m aldala Flulan v ESF ZL ODO NS A als Alo m a c 8 k a o v a pak a5 un un hy x on u E 2 2 uOe vo lo S JG a 9g fart A o g E ols e s 9 m tan Do laje o o 7 S N ri ER o a zl o o Sg A n a Ral N o T m gt os E o ES Oo wn o 3 gg o a ay aa o R alt a ri x 2 lt sjelo yla e lt Oo S u x o E o 2 ola S 2z e a 3 2 fo Dalin N o 3 SISE alal fla sele a e 33 9 o AI EE 2 2 a elal Sa W 2 x 2 ola ol n a 2lglga T a oX aj o sioj 2 Oo olni m 3 5 gt gt lt y0 lt DONNI o M aja a gt m oa aa Eea via F gt uo ou onrln un gt o gt 5 ow oj w o x un g gt s gt tjo o k c ol of 9 Sle ei ol 010 4 7 El Elole v lt of c gt z e SS 01 2 E o g G zi 5 o 3 o S 3 w 2o e o AEE 6 o w 5 9a ol 2 51312 2 wl n 5 e a V 0 0 230 lt og e a e 3 2 s s Alolo 29 0 o 2lge E Slul z gt Bl clels af o 2 2 9 0 o o v 3 v o lee o 2 o o a o o v el v gt n lOo djaj L 3 I
33. led from the ra fics change the setting i Caller ID containing the selected area code i Setting Menu f the phone will not include the area code ae 2 2 Press the LEFT SOFT FUNCTION when the number is dialed WA key to save the new dial mode or BE ER press END to return to the Settings 5 Custom name Menu without saving 6 Call Manager 7 Contrast 8 Dial Prefix Backlight 1 When this option is selected the en T ji local area code is displayed A Eca i S Press MENU 5 3 to access Backlight screen as shown ae ERAN aA The length of time the backlight stays lit when the handset is in K a i use may be set with three options 8 sec Off and On The field for the area code has a maximum of three numbers 1 The OD AD scrolling keys may be used to choose one of the three 2 The area code can be edited by typing options the new numbers over the current digits The CD key can be used to delete 2 Press the LEFT SOFT FUNCTION UA Ta the number above the cursor and the key to save the new backlight setting fe fi a BD Key can be used to move to the or press END to return to the Be i desired number Settings Menu without saving SAVE 3 Press the LEFT SOFT FUNCTION key to save the new area code setting or press END to return to the Settings Menu without saving the number NOTE It is recommended that the backlight be kept at the factory setting of 8 seconds Leaving the backlight on will deplete the battery life
34. ll return the handset to the Settings Menu Directory Option Call Manager a ire EnGenius x Change Case SAVE Delete a ire EnGenius 1 SN 920 NOTE This procedure is similar to the phone directory name edit mode see Table 2 Available Characters under Press MENU 5 6 to access Call Manager screen This option allows the handset to be set to receive all incoming transferred and 2 Way radio calls OR just transferred and 2 Way radio calls The option is selectable by base 1 to 4 1 Once in the Settings Menu press the 6 key from the keypad to select the Call Manager option The screen will display Receive Calls 1 from base 1 j 9 2 The GI CD scrolling keys may be used to select a base unit number from 1 to 4 Pressing the RIGHT SOFT FUNCTION key moves the gt from YES to NO and back to YES in the selection process Pressing the LEFT SOFT FUNCTION key will save the setting 3 Repeat the process until all base units from which calls are to be accepted have been selected for the handset Contrast Press MENU 5 7 to access Contrast screen This option adjusts the contrast for the handset s LCD screen I im gue While in the Settings Menu select B Rie the 7 key from the keypad The i Contrast 12 I Adjust f f LCD will display the current contrast f setting Use the O ZF scrolling keys to change the con
35. more quickly eb bs DO Reset Press MENU 5 4 to access Reset menu Choosing this option allows the handset parameters dial mode backlight ring and key tone settings and ringWoice volume to be reset to the factory settings Also this option will delete all the Phone Directory entries and all the Caller ID entries 1 The Reset parameters option LCD will show 2 The Reset DIR option LCD will show 3 The CID option LCD will show 4 In all cases press the LEFT SOFT FUNCTION key to select YES and the RIGHT SOFT FUNCTION key to select NO 5 Choosing YES NO or the END key will return the handset to the Settings Menu Custom Name Delete all DIR entries Delete all CID entries Press MENU 5 5 to access Custom name screen This option allows either a name or a greeting to be selected that will be displayed on the LCD in IDLE mode or when the handset is turned on m Accessing this option displays the current name setting 2 The custom name can then be edited by using the numbered keys on the keypad to overwrite the existing characters 3 In this option the second and third lines of the LCD can be used The CD amp keys can be used to move the cursor from one line to the other and from one side of the line to the other 4 Use LEFT SOFT FUNCTION key to save the new custom name or the RIGHT SOFT FUNCTION key to delete the name END wi
36. nection is not made LED is blinking red Battery is charging LED is green Battery is fully charged 5 AC Adapter Port Additional Charging Cradle Features Handset and a spare battery pack can be charged at the same time Fully discharged battery packs can be charged in approximately 80 minutes A trickle charge feature will maintain charge on a nearly fully charged battery It is impossible to overcharge the batteries using this charger Fully charge battery packs before first use GETTING STARTED Base Unit Setup There are three possible base unit setups Base unit alone Base unit plus telephone answering device Base unit plus standard telephone Basic Instructions T Plug the two pronged 9V DC Plug telephone line cord into Plug the telephone line cord into A standard telephone or answering KF The Music Message On Hold feature can Plug the small end of the 9V DC power adapter into the DC IN port on the back of the base unit power adapter into a standard 240 V AC electrical outlet the next receptacle on the back marked LINE the telephone wall outlet machine can be plugged into the adjacent receptacle on the back of the base unit marked TEL be achieved by plugging either end of the audio cable available separately into the audio in port on the back of the base unit For best performance computers faxes teleph
37. one answering machines televisions stereos and other cordless devices should be at least 1 metre approximately 3 feet from the base unit NOTE Follow instructions that came with the answering device or telephone if different from those described here NOTE It takes about 80 minutes to fully charge a battery in either the front handset slot or the rear spare battery slot Charging Cradle Setup Battery Light Indicators The location for the handset charging cradle requires a standard 240V AC electrical wall outlet LED is not lit Slot is empty or proper connection is not made LED is blinking red Battery charging 1 Plug the small end of the 12V LED is green Battery is fully charged DC adapter into the receptacle on the back of the charger unit Installing New Battery 2 The two pronged 12V DC adapter 1 To remove the handset battery is then plugged into the wall outlet Turn the handset face down and locate the battery pack release Charging a Battery on the bottom of the handset Push the release towards the The battery charger can charge the handset and top of the phone and lift up a spare battery pack at the same time i The charging unit has spare battery charging slot 2 To install battery pack behind the handset charging slot Carefully slide the top battery pack tabs into battery pack 1 To charge the handset simply place the area of handset aligning the handset with batter
38. ork until the problem has been corrected or until you are sure that the equipment is not malfunctioning This telephone system may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Privacy of communications may not be ensured when using this phone 6 This telephone system equipment has been tested and found to comply with the limits for Class B digital device pursuant to Part 15 of the FCC Rules and RS210 of the DOC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Some cordless and wireless telephones operate at frequencies that may cause interference to nearby TV s VCR s radio computers or other electronic devices To minimize or prevent such interference the telephone system should not be placed or operated near these devices If interference is experienced moving the base station or handset farther away from them will often reduce or eliminate the interference However there is no guarantee that interference will not occur in a particular installation If this telephone system does cause harmful interference to other electronic devices which can be determined by turning the system off and on the user is encouraged to try to correct the interference by one or more of the following measures Increase the separation between the handset and or base and the device that experiences inte
39. pack into the new handset 2 Verify base unit s power light is on and turn on the handset power by pressing and holding the END key for 2 seconds Each base can have 9 handsets primarily registered to it and each handset can be registered to 4 base units Valid handset ID numbers will be 11 19 21 29 31 39 and 41 49 with the first digit indicating the base ID number and the second digit indicating the handset number The handset ID number does not change after primary registration for handsets that are registered to a secondary base unit 3 Place base unit into REGISTRATION mode by pressing and holding the VOLUME and PAGE buttons at the same time until you hear a single beep about 3 seconds The red In Use light will come on Handset registration must be performed within 30 seconds after entering the registration mode 4 Pressing the RIGHT SOFT key on the handset selects the MENU function 5 Press the number 6 key on the handset keypad this will place the handset into the registration menu 6 Press the number 1 key on the handset keypad this completes the handset registration 7 Repeat steps 3 through 6 for each handset you want to register to that base 8 The result of the registration or deregistration procedure is displayed on the LCD for 5 seconds There are 4 possible results Registration is successful ss 7 Te 1 1 Fy Bare gi 1 Reg OK i 1 NewID X i i me Le Net ol I Failed r
40. pressing the CD or AD scrolling keys and pressing the LEFT SOFT BUTTON to save Key Volume Press MENU 4 3 to access Key Volume menu The key volume is the loudness of the sound of the keys when pressed Choices are HIGH LOW and OFF Key Tone Press MENU 4 4 to access Key Tone menu The key tones are the type of sound that the keys produce when pressed Choices are Tone 1 Tone 2 Tone 3 and Tone 4 Settings Setting Handset Preferences This menu option can be used to set local area code dial mode and the backlight Selecting reset within this option allows you to reset these preferences plus all sound settings back to the factory settings Custom Name is the name that appears on the LCD in the IDLE mode From the IDLE mode press the a SA Tone Pulse Mode RIGHT SOFT FUNCTION key I I 1 i 1 1 Main Menu j 6 i to enter the Main Menu Press 1 KEY GUARD Press MENU 5 2 to access Tone Pulse screen the 5 key from the keypad to Bamba 2 i The handset may be set to either tone or pulse mode select SETTINGS SONER 4 SOUNDS 1 After selecting this option the LCD adle i 5 SETTINGS will show the current setting as BS ies El 6 REGISTER DialModeh 1 Area Code shown peo 1 Tone i SAVE odd Press MENU 5 1 to access Area code screen By setting the local area code when a rn Use the CD D scrolling keys to telephone number is auto dia
41. ration Number Ringer Equivalence Number REN and the Universal Service Order Code USOC which is RJ 11C Your telephone company may ask you for this information The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the REN s of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area 3 If your telephone equipment causes harm to the telephone network the telephone company may ask you to disconnect the system from the line until the problem has been corrected or they may discontinue your service temporarily If possible they will notify you in advance But if advance notice isn t practical you should be notified as soon as possible You will be informed of your right to file a complaint with FCC or DOC 4 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your telephone system If they do and if possible you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephone system disconnect it from the netw
42. rference Connect the base station into a power outlet on a circuit different from that to which the other device is connected or connect the base station to another telephone outlet Consult the dealer or an experienced electronic technician for help
43. s product to qualified service personnel when service or repair work is required Opening or removing covers may expose you to dangerous voltages electrical current or other risks Incorrect reassembling of the product can cause electric shock when the product is subsequently used 11 Warning Changes or modifications to this product not expressly approved by EnGenius could void the warranty and the FCC authorization to operate the equipment 12 Unplug the base station from the wall outlet and refer h h servicing to qualified service personnel under the following conditions If liquid had been spilled into the product When the power supply cord or plug is damaged or frayed l If the product has been exposed to rain or water 13 14 15 16 17 18 19 20 If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by qualified service personnel to restore the product to normal operations If the product has been dropped or housing has been damaged If the product exhibits a distinct change in performance Avoid using telephone during an electrical storm There may be a risk of electrical shock from lightning Do not use the telephone to report a
44. s the originating handset kl Transferring Calls Using the Hold Option If you wish to announce the call that you are about to transfer follow the steps below 1 During an active call place the call on hold by pressing the LEFT SOFT FUNCTION key The LCD will then display the following screen 2 Press the 2 WAY key The originating handset LCD will show a prompt for the target handset ID number The handset to handset call can be cancelled at this point by pressing END 3 Enter the ID number of the target handset The target handset will ring and the screen will light up signaling an incoming call The target handset LCD will show the following readout Upon answering the originating and target handset users can talk 4 Pressing th RIGHT SOFT FUNCTION key on the handset will select the XFER function initiating transferring the call to target handset 5 Pressing END will terminate a handset to handset call the originating handset will then display Disconnecting Calls From the TALK mode you can end a call by pressing END or by placing the handset in the cradle The handset will return to the IDLE mode The LCD will show the following Base on Hold 1 UNHOLD MENU EnGenius SN 920 f REDIAL MENU ADVANCED OPERATIONS Digital 2 Way Radio Mode Handset to Handset Calls The EnGenius SN 920 ULT
45. ssing the LEFT SOFT FUNCTION key Another registered handset can pick up the call on hold by pressing 2 WAY and the base ID ie 01 then choosing the UNHOLD option or has timed out about 4 minutes Muting a Call A call must be in the TALK mode to select the MUTE function 1 Use the RIGHT SOFT FUNCTION key to select MUTE The display will then show 2 To remove MUTE press the LEFT SOFT FUNCTION key again NOTE The base unit will maintain the communications link with the incoming call as long as it is on hold No other outgoing call or page from the base can be completed until the call on hold is ended by the handset iie AGA n FA fed 08 1 00 00 00 VOLUME 51 1 HOLD MUTE NOTE When MUTE is activated ON the handset user cannot be heard by the caller but the user can still hear the caller The MUTE feature is automatically turned off when the call is ended Call Waiting Receiving a Second Call If you have Call Waiting service through your telephone company and you wish to take a second incoming call you will use the FLASH feature 1 In the TALK mode the TALK key operates as a FLASH function allowing you to place the first call on hold and answer the second call Unlike when using the HOLD feature the LCD will not change to reflect that the first call is temporarily on hold 2 Pressing TALK again will return you to the original call placing the second call on
46. t 2 Verify base unit s power light is on and turn on the handset power by pressing and holding the END key for 2 seconds 3 Place base unit into REGISTRATION mode by pressing and holding the VOLUME and PAGE buttons at the same time until you hear a single beep about 3 seconds The red In Use light will come on Handset registration must be preformed within 30 seconds after entering the registration Mode 4 Pressing the RIGHT SOFT BUTTON on the handset selects the MENU function 5 Press the number 6 buttonon 11777 372277 7 a die 1 the handset keypad this will 8 tee A 1 Reg Menu i place the handset into the 1 Register i 1 1 L I registration menu 2 Deregister 3 Reset Base 6 Press the number 3 button on 4 Reset Hand the handset keypad n i 7 The handset Display will now 308 request that you Enter base ID i Enter bas i 1 4 ID 1 4 I 8 Enter a number 1 2 3 or 4 from the keypad Choose a base ID number different from base ID number you are already using 9 Repeat steps 1 through 8 for each new base you want to register NOTE Upon successfully changing the base ID number the display will say Base ID Dereg All This means that you have successfully created a new identification number for that base unit All handsets previously registered to that base unit if any were de registered You may now begin registering han
47. ters or similar accessories that have not been tested may not comply with RF exposure requirements and should not be used Congratulations You have purchased an exceptional business communications tool from the leading Industrial Cordless Phone System manufacturer The EnGenius SN 920 ULTRA Industrial Cordless Phone System is the second generation of the Longest Range Cordless Phone and 2 Way Radio system EnGenius systems are ideal for the Small Office Home Office SOHO user The expandable design allows the system to grow with your business With sophisticated digital signal processing and six times the power of typical cordless phones the EnGenius system provides cordless phone and two way communications in a wide variety of business settings from multi level office buildings construction sites warehouses farms business complexes and other demanding business environments The EnGenius system is capable of supporting up to 4 lines 1 line per base unit and 36 handsets The EnGenius system is able to provide you increased mobility within your business environment Another unique feature of the EnGenius system is the ability to use the handsets as digital full duplex two way radios The digital two way radio mode allows members of the work group to be in contact with their co workers while leaving phone lines available for incoming or outgoing calls Users can designate their handsets to receive all incoming calls or receive onl
48. th Call Waiting Option To make use of this option you must subscribe to both Call Waiting and Caller ID service with your local telephone company When on a call you will be alerted to an incoming call with a short beep The phone number and name of the incoming caller will be displayed simultaneously You can place the first call on hold and answer the second call by pressing TALK Pressing TALK again will switch back to the first call Sound Ring Volume Press MENU 4 1 to access Ring Volume menu it 1 From the IDLE mode press the i RIGHT SOFT FUNCTION key to Main Menu f L 1 i 1 KEY GUARD enter the Main Menu 2 DIRECTORY 3 CALLER ID 4 SOUNDS 5 SETTINGS 6 REGISTER 2 Select the SOUNDS option by lt 00 SSE SSS SSS pressing the 4 key from the i i keypad Sounds Menu l 1 1 Ring Volume i 2 Ring Type i 3 Key Volume 4 Key Volume Tone 3 Select RING VOLUME by pressing IG 4 Once in this option the current ring PS ATT ae 3 bee EN volume level will be displayed on the i second line of the LCD i a i LSE 5 Ring levels are HIGH LOW and VIBRATE Use the GID scrolling keys to select ring level Press the LEFT SOFT FUNCTION key to SAVE setting 6 Selecting END returns handset to the Sounds Menu Ring Type Press MENU 4 2 to access Ring Type menu One of four distinctive ring tones may be selected for the handset by
49. the handset until answered by another handset or the caller hangs up The call can be answered while in the silent mode by pressing the TALK button Caller ID service must be ordered from your local phone company for these screen displays to function Services may vary in your area Voice Volume Adjusting the volume on the handset can be done only during a call or when in the TALK Mode When in the TALK Mode the volume control button on the left side of the handset can be used to adjust the volume to 6 different levels Volume level 3 is set as default The top button increases volume and the lower button decreases volume The screen during volume adjustment displays the following Placing a Call On Hold 1 When a call is in progress it can be put on hold by pressing the LEFT SOFT FUNCTION key which selects the HOLD option The display will then show 2 To bring the call back on line press the LEFT SOFT FUNCTION key again The display will return to this screen i dalte KER S ma FA FRE biS I i 1 VOLUME 51 REDIAL MEMORY i gt FA fS 00 00 00 55 VOLUME 5 HOLD MUTE Base 1 on Hold UNHOLD MENU I I 00 00 00 i I 1 The handset will double beep three times every 30 seconds when a call is on hold as a reminder that you Picking up a Call on Hold The handset that placed the call on hold can simply take the call off hold by pre
50. the manufacturer s instructions CAUTION Do not open the plastic battery pack encasing BASIC OPERATIONS Operation Modes Both the base unit and handset have levels of operation at which time only certain procedures or functions can be performed These levels or modes of operation will be referred to throughout this manual and vary from base unit to handset Base Operation Modes The base unit operates in three different modes IDLE TALK and REGISTRATION IDLE MODE this is the default mode The intercom and volume keys are active in IDLE mode The POWER LED is red TALK MODE the base operates in this mode during an incoming or outgoing intercom call and an incoming or outgoing phone call Volume key is active in TALK mode POWER IN USE and INTERCOM during an intercom call LEDs are red REGISTRATION MODE the base enters this mode by simultaneously holding down the intercom and volume keys for three seconds There are no active base unit keys once this mode has been entered The IN USE and POWER LEDs are illuminated The IN USE LED will come on and stay active for approximately 30 seconds and then turn off Handset Operation Modes The handset operates in one of five different modes IDLE MENU TALK REGISTRATION and CRADLE IDLE MODE This is the default operating mode The LCD will show the following screen and icon placement in the DLE mode If there is no on going activity the handset automatically go
51. to select MENU 2 Press the 6 key to select the REGISTER option 3 Press the 4 key to select RESET HAND The LCD will display the following screen TO ant a a 1 amp tre 1 i Dereg from 1 1 all bases i LYS 2 NO 1 4 Press the LEFT SOFT FUNCTION key for YES 5 Deregistration is successful Per Ta ie ER 1 Dereg from i all bases i i al Dec GI ar LU I The handset has now been de registered from all base units The handset ID number will be reset to 00 as seen in the middle of the top LCD line De Registering a Handset from a Single Base Unit 1 Press and hold the VOLUME and PAGE buttons on the base the handset is to be de registered from until there is a beep 2 Press the RIGHT SOFT FUNCTION key to select MENU 3 Press the 6 key to select the register option 4 Press the 2 key to select DEREGISTER The LCD will read Dereg from base X when de registration is complete Register a Second Third or Fourth Base Unit NOTE A handset can be registered to a maximum of 4 base units All base units that come from the factory are registered as base unit O1 NOTE If there is more than one base unit and a handset is to be registered to more than one base unit the base unit s identification number must be changed from factory default number of 1 to either 2 3 or 4 1 Plug in the new base unit to AC power and place a fully charged battery pack into the handse
52. trast setting from 1 to 16 1 is the lightest setting and 16 is darkest The LEFT SOFT FUNCTION key will save the new setting Press END to return the handset to the Settings Menu Pressing END again returns the handset to the Main Menu Dial Prefix Press Menu 5 8 to access the Dial Prefix screen Allows you to enter up to an eight digit dialing prefix i e 1010555 for long distance service Use the UPDOWN scrolling keys to toggle between the Yes or No Dial Prefix default selection Press the RIGHT SOFT FUNCTION key to select Edit then enter the Dial Prefix number via the keypad Press the LEFT SOFT FUNCTION key to select Save If you have elected to use a Dial Prefix enter a phone number prior establishing dial tone then press the TALK Key The screen will ask you Use Prefix select Yes by pressing the LEFT SOFT FUNCTION key or select No by pressing the RIGHT SOFT FUNCTION key Product Specifications Oo m lt 8 SE ah Res 3 QU y oa Xxly Eg gt al n lgo o 0 SS s po v ri x ale w lt a N x Ss c a ol a aja lt a lt lt lt lt lt lt a a lt D Aolo n 00204222 227272 Z zZ z Zz 2z z S mM Olt ri 2 a un E g g 3 a lt 23 o Ae Alu m A a wla gt og un Slo atm ns v C x lt o os v o ow gt 2 Blo v 2 A xp Elo a st samga E 5 v s 2 g 26 EN Elo Og el a t
53. y intercom 2 way and transferred calls with the Call Manager feature Additionally an incoming call can be answered placed on hold or transferred to the appropriate person from any handset The many EnGenius system features include long range 2 way radio and cordless phone operation system expandability military level digital security music or message on hold capability 80 minute battery recharge and the new 4 line LCD display with Caller ID Call Waiting readout capability have given birth to a new product category in the cordless phone industry known as Industrial Cordless Phone Systems The convenience mobility and flexibility of this unique telecommunications system cannot be overlooked for the Small Office Home environment Intellectual Property Rights Notice EnGenius SN 920 ULTRA User s Manual Copyright 2000 EnGenius Technologies All rights reserved No part of this User s Manual may be reproduced stored in a retrievable system or transmitted in any form or by any means electronic or mechanical including photocopying recording or otherwise without permission of EnGenius Technologies EnGenius is a trademark used herein under exclusive license and Industrial Cordless is a trademark of EnGenius Technologies All rights to patents including patents pending EnGenius products are the exclusive properties of EnGenius Technologies 2 Handset Diagram j 17 Status LED 1 Antenna
54. y pack attached into metal contacts of handset the charging slot with the handset facing and battery pack Press down the front of the charger If the handset is on the bottom end of the battery properly in the cradle the cradle s pack The battery pack should PHONE indicator light will be illuminated click into a secured position on the handset 2 To simultaneously charge a spare battery insert the spare battery pack with pack contacts facing down and towards the rear into the rear charging slot 13 14 Low Battery Indicator Charge the batteries when one of the following happens Phone beeps twice every two seconds Battery icon is empty Phone does not respond when a key is pressed LCD and backlighting become dim Battery Replacement Your EnGenius phone system uses rechargeable Nickel Metal Hydride Ni MH battery packs Each battery provides up to three hours of talk time based on range terrain and environmental conditions or up to 40 hours of standby time These high performance battery packs have an average life span of about 300 charges a charge is defined as going from empty to fully charged Additional or replacement new SN 920 ULTRA battery packs are available as part number SN 920 ULTRA BA CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to
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