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Motorola SBG1000

1. I ll WIRELESS 4 10 Half Full 11 Link feel SBG1000 12 13 Front panel top section lights Key Light Flashing On 1 RX Receive Scanning for a receive downstream channel The downstream channel is connected connection 2 TX Transmit Scanning for a send upstream channel The upstream channel is connected connection 3 LNK Link Scanning for a network connection The startup process is complete and the SBG1000 is online 4 amp Transmitting or receiving data There is no solid on state ff X lt 60 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Front panel bottom section lights Key Light 5 10 11 12 13 WIRELESS Y Activity 10 100 Half Full Link 1 to 5 hy Power ft Home Print Flashing Data transfer to printer Wireless activity USB activity Ethernet activity on the port None None No flashing mode Data transfer over phone line using HPNA No flashing mode On Printer is connected Wireless feature is functioning normally There is a proper USB connection Indicates the LAN connection speed Amber for a 10Base T connection e Green for a 100Base T connection Indicates the LAN port duplex mode e Amber for half duplex e Green for full duplex There is a
2. Ethernet cable A X 410 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AE E ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB A wired Ethernet LAN with more than five computers requires one or more hubs or switches You can connect a hub or switch to any Ethernet port on the Motorola SBG1000 Wireless Cable Modem Gateway The following illustration is an example of an Ethernet LAN you can set up using the Motorola SBG1000 Wireless Cable Modem Gateway You should cable the Ethernet LAN in an appropriate manner for the site A complete discussion of Ethernet cabling is beyond the scope of this document Add additional hubs or switches for further expansion You can connect a hub or switch to any Ethernet port on the Motorola SBG1000 Wireless Cable Modem Gateway A X lt 11 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA ee Configuration Basic Gateway TCP IP Wireless Print Server USB USB Connection You can connect a single PC running Windows 98 Windows XP Windows Me or Windows 2000 to the Motorola SBG1000 Wireless Cable Modem Gateway USB port For cabling instructions see Connecting a PC to the USB Port on page 24 Sample USB connection el Sse
3. MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License 10 11 12 13 14 File Ve er e e of Action Wew Help 2a 5S e arrg GATEWAY 1 W Computer gt Disk drives Display adapters 44 DVD CD ROM drives i Floppy disk controllers 4 Floppy disk drives IDE ATAJATAPI controllers gt Keyboards je Mice and other pointing devices rd Monitors B Network adapters 58 3Com Etherlink XL 10 100 PCI For Complete PC Management NIC 3C905C Tx EE Motorola SurfBoard 5661000 USE Gateway AY Ports COM amp LPT S Processors Sound video and game controllers System devices Universal Serial Bus controllers Uninstall Although your SBG model number may be different than in the images in this guide the procedure is the same Double click Network adapters Click the Motorola SurfBoard SBG1000 USB Gateway The Uninstall icon displays on the window near the top Click the Uninstall icon Close the Device Manager and Control Panel windows Insert the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM in the CD ROM drive After a short time a window with language choices is displayed Press the Esc key on the keyboard to exit the start up screens To start Windows Explorer click Start and select Run to display the Run window ft Home m Print X Exit lt 1138 gt SBG1000 Wireless Cable Modem Gateway User Guide Overv
4. If an Insert Disk window similar to the one below is displayed Windows 98 system files are needed to complete the installation To install the files insert your Windows 98 CD ROM in the CD ROM drive and click OK Insert Disk Ea x Please insert the disk labeled Windows 98 Second Edition CD ROM and then click OF X lt 102 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q a Configuration Basic Gateway TCP IP Wireless Print Server USB After all the necessary files are loaded the following window is displayed to confirm a successful installation Add New Hardware Wizard Motorola SurfBoard SBG1000 USB Gateway Windows has finished installing the software that your new hardware device requires i Cancel 8 Click Finish The Systems Settings Change window is displayed System Settings Change Ea 2 To finish setting up your new hardware you must restart your computer Do vou want to restart your computer now 9 Click Yes to restart the computer When you finish setting up the USB driver you can continue with Configuring TCP IP on page 57 If you have difficulties setting up the USB driver perform Removing the USB Driver from Windows 98 or Windows Me on page 109 and repeat this procedure If that does not correct the problem see the Regulatory Safety Software License and Wa
5. X lt 76 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Wireless gt NETWORK page fields continued Field Transmit Power RTS Threshold Fragmentation Threshold Enable Short Preamble Description Sets the transmit power on the SBG1000 wireless access point 1 2 5 10 25 50 or 100 mW The default is 32 mW Transmit power control is an optional IEEE 802 11b feature The Request To Send Threshold sets the packet size at which the access point issues an RTS before sending the packet A low RTS can help when many clients are associated with the SBG1000 or when the clients are far apart and can detect the SBG1000 but not each other The value can be 0 to 2347 bytes The default is 2347 Sets the size at which packets are fragmented sent as several packets instead of as one packet A low Fragmentation Threshold can help when communication is poor or when there is a significant interference The default is 2346 The value can be 256 to 2346 bytes Short preamble can improve throughput when the SBG1000 access point and associated clients operate at 2 5 5 or 11 Mbps If you enable short preamble be sure all wireless clients also support short preamble Short preamble is an optional IEEE 802 11b feature that is useful if maximum throughput is important and interoperability with legacy IEEE 802 11b equipment is
6. on page 73 you must enter the same WEP key on the wireless client The SBG1000 cannot authenticate a client if e Shared key authentication is enabled on the SBG1000 but not on the client e The client WEP key does not match the SBG1000 WEP key Caution N If shared key authentication is not enabled and no WEP key is set there is no security for wireless data You must configure the same WEP key on the SBG1000 and all wireless clients After you correctly set the network name and WEP key on the client computer you should be able to use it to surf the Internet Wireless Pages in the SBG1000 Setup Program Use the Wireless pages to control and monitor the wireless interface e Wireless gt STATUS Page see page 75 e Wireless gt NETWORK Page see page 76 e Wireless gt SECURITY basic Page see page 77 e Wireless gt SECURITY advanced Page see page 78 e Wireless gt STATISTICS page see page 79 For some Settings after you edit the field and click Apply you are warned that you must Reboot for your change to take effect Rebooting takes 10 to 15 seconds After rebooting you must log in again ft X 474 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q REN Configuration Basic Gateway TCP IP Wireless Print Server USB Wireless gt STATUS Page Use this page to view the wireless interface
7. TBCP TCP TCP IP TFTP transparent bridging transport layer trunk TTL tunnel two way Also known as baud rate is a measure of the number of times per second a signal in a communications channel varies or makes a transition between states states being frequencies voltage levels or phase angles Usually measured in symbols per second sps A de facto UNIX standard for logging system events Tagged Binary Communication Protocol Transmission Control Protocol on OSI transport layer four provides reliable transport over the network for data transmitted using IP network layer three It is an end to end protocol defining rules and procedures for data exchange between hosts on top of connectionless IP TCP uses a timer to track outstanding packets checks error in incoming packets and retransmits packets if requested The Transmission Control Protocol Internet Protocol suite provides standards and rules for data communication between networks on the Internet It is the worldwide internetworking standard and the basic communications protocol of the Internet Trivial File Transfer Protocol is a very simple protocol used to transfer files A method to enable all hosts on the wired Ethernet LAN IEEE 802 11b wireless LAN HPNA LAN and USB connection to communicate as if they were all connected to the same physical network Layer of the OSI concerned with protocols for error recognition and recovery This layer also regulates
8. To mount your SBG1000 on the wall 1 Print the Wall Mounting Template on page 27 Click the Print icon or choose Print from the File menu to display the Print dialog box The following image is from Adobe Acrobat Reader running on Windows 2000 there may be slight differences in your version BE eee zixl Printer Name WPAN T SAY 461 flp01 ps Properties Status Ready Reverse pages Type HF LaserJet 5150 PS Print as image Ww Here HF LJ 8750 Fitto page Comment HP LJ 8150 Print to file Copies Humber of copies i Pages ila i to 73 pi f Selected pages graphic PostScript Options Print Method Posts cript Level 2 W Use Printer Halftone Screens W Download Asian Fonts Print Even and Odd Pages Cancel W Annotations Curent page Be sure you print the template at 100 scale Be sure Fit to page is not checked in the Print dialog box Click the OK button to print the template 2 Measure the printed template with a ruler to ensure that it is the correct size 3 Use a center punch to mark the center of the holes 4 On the wall locate the marks for the mounting holes Caution Before drilling holes check the structure for potential damage to water gas or electric lines 5 Drill the holes to a depth of at least 3 8 cm 1 inches ft X 4 23 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifi
9. nat config This page allows you to configure the Internal private Local Area Network LAN Interface for Network Address Translation NAT M Enable NAT MAC Address g 11 22 Bypass Firewall True DMZ 33 aa bb cc CURRENT NAT PASSTHROUGH Bypass Firewall MAC Address Neleta Gateway gt LAN nat config page fields Field or Button LAN Enable NAT Apply NEW NAT PASSTHROUGH MAC Address Bypass Firewall True DMZ Add CURRENT NAT PASSTHROUGH Delete Home Print Description If enabled the single HFC IP Address public IP address assigned by the cable service provider is mapped to many private IP addresses on the SBG1000 LAN Click to apply your changes You must reboot the SBG1000 NAT Passthrough is used to identify which CPEs are passthrough devices not subject to network address translation Up to 32 NAT passthrough CPEs can be entered using the CPE MAC address When configuring a CPE as a NAT passthrough device you may also identify whether the CPE should be treated as a de militarized zone DMZ host A DMZ host is a CPE device that is completely exposed to the Internet Any CPE device configured as a DMZ is open to Internet hackers and should be used with extreme caution Sets the MAC address of the passthrough client The format is 16 hexadecimal numerals Check the box to set the MAC address as a de militarized zone DMZ client A DMZ is a computer on the LAN that can be a
10. 00 08 0E D2 F4 46 IP Address 206 19 87 138 Subnet Mask 255 255 255 224 Default Gateway 206 19 57 129 Release Renew Release All Renew All More Info gt 4 Click the Renew button to obtain an IP address for the PC from the DHCP server on the SBG1000 Obtaining an IP address in Windows 2000 or Windows XP You must do the following on each Ethernet client PC running Windows 2000 or Windows XP 1 On the Windows Desktop click Start 2 Select Run The Run window is displayed 3 Type cmd and click OK to display a command prompt window 4 Type ipconfig renew and press ENTER to obtain an IP address for the PC from the DHCP server on the SBG1000 5 Type exit and press ENTER to return to Windows Obtaining an IP address on Macintosh or UNIX Systems Follow the instructions in your user manual ft X lt 23 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Connecting a PC to the USB Port You can connect a single PC running Windows 93 Windows XP Windows Me or Windows 2000 to the Motorola SBG1000 Wireless Cable Modem Gateway USB port Caution Before plugging in the USB cable be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is inserted in the PC CD ROM drive To connect aPC to the USB port 1 Connect the USB c
11. Click to apply your changes Click to add the new filter It is displayed on the FIREWALL POLICY table Applies a default policy template High Medium or Low and cancels any defined customizations Click to apply the policy template change X lt 40 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q ENE ene ne Configuration Basic Gateway TCP IP Wireless Print Server USB Firewall gt ALERT basic Page Use this page to set the alert mechanism for firewall intrusion detection events POLICY ALERT LOGS basic Mi cable Firewal Alert E mai E ateway This page allows you to select the alert mechanism to use when firewall Intrusion Detection Wireless events are detected Select the Email check box to be alerted via an SMTP email Note Email i ae alerting assumes that an SMTP server is present to receive the email and that the SMTP u Firewall 233 server does not require any authentication e g user id password OCT E admin ALERT BASIC 2 Help U Intrusion Detection W Email OESE m Apply Reboot e oaout Firewall gt ALERT basic page fields Field or Button Description Intrusion Detection Check Email to be alerted through SMTP e mail An SMTP server that does not require any authentication such as a user name or password must be present to receive the e mail Apply Click to apply y
12. Frequently Asked Questions on page 125 For more information about Motorola consumer cable products education and support visit http www motorola com broadband ft X 4123 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit ft X 1124 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Frequently Asked Questions Here are answers to questions our customers frequently ask Q A gt gt O PFD gt O gt Oo PFD gt O gt O PFD O What is high speed cable Internet access Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet It is extremely fast and does not tie up telephone lines for incoming or outgoing calls and faxes How fast is the Motorola SBG1000 Wireless Cable Modem Gateway Cable modems offer Internet access at speeds up to 100 times faster than a traditional phone modem You can experience speeds of over 1 000 Kbps Due to network condition such as traffic volume and the speed of the sites you visit actual speed may vary Many network and other factors can affect download speeds How many users can one SBG1000 support A single SBG1000 can support up to 253 users each assigned a unique IP address on a Class C network What is Network Address Transl
13. RTS Threshold ead bytes Fragmentation Threshold 2346 bytes Enable Short Preamble pave Changes Reset Wireless Defaults Wireless gt NETWORK page fields Field Enable Wireless Interface ESSID Channel Basic Rates Home Print Description Check this box to enable the wireless interface Sets a unique identifier to associate wireless clients with the SBG1000 access point This distinguishes between multiple wireless LANs in the same area All clients on wireless LAN must have the same Network Name as the access point It can be any alphanumeric case sensitive string up to 32 characters The default is Motorola We strongly recommend not using the default Sets the wireless radio channel You can change the channel if you encounter interference on the default channel The default is 1 one except in countries where the first channel permitted for IEEE 802 11b wireless operation is not one Sets the wireless data transmission rates that all wireless LAN clients must be able to receive e 1 2 Mbps The SBG1000 attempts to transmit at 2 Mbps Use this setting if the wireless LAN has only legacy IEEE 802 11b clients e 1 2 5 5 and 11 Mbps The SBG1000 attempts to transmit at 11 Mbps If there are obstacles or interference it automatically steps down to the highest rate that allows transmission Use this setting if the wireless LAN has fully compliant IEEE 802 11b clients The default is 1 2 5 5 11 Mbps
14. You can connect a printer to the Motorola SBG1000 Wireless Cable Modem Gateway back panel using a standard DB 25 connector The print server e Enables Windows UNIX Linux or Macintosh computers on the wired or wireless SBG1000 LAN to share a printer e Supports the SMB LPR AppleTalk printing protocols Printer connection For more information see Configuring the Print Server on page 81 Related Documentation The following documents also provide information you can use with the Motorola SBG1000 Wireless Cable Modem Gateway e Motorola SBG1000 Wireless Cable Modem Gateway Quick Start Guide e Motorola PCC11b Wireless Card Quick Start Guide and on line help on the PCC11b and USB11b Wireless Adapter CD ROM e Motorola USB11b Wireless Adapter Quick Start Guide and on line help on the PCC 11b and USB11b Wireless Adapter CD ROM e Motorola Diversity Antenna Installation Instructions For the most recent documentation visit the Product Documentation page on www motorola com broadband ft X 417 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit ft X 415 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License PAAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Installation To install the Motorola SBG1000 Wireless Cable Modem Gateway hardware e Determine the type of connect
15. 19 Wireless gt NETWORK Page 76 tt the Wirel LAN ciovidicesrncudexeas 24 an Wireless gt SECURITY basic Page 77 Connecting WIG FINE onen 24 Wireless gt SECURITY advanced Page 78 Wall Mounting the Wireless Gateway 25 Wireless gt STATISTICS page 79 Wall Mounting Template 27 Installing the Optional External Diversity Antenna 28 j i i x Configuring the Print Server 81 Configuring the SBG1000 Print Server 81 Configuring the SBG1000 31 Printer gt CONFIGURATION Microsoft smb Page 82 Starting the SBG1000 Setup Program 32 Printer gt CONFIGURATION Apple Page 83 ie cote tee reg 34 Printer gt CONFIGURATION Ipr Page 84 a I hina is Adding a Printer in Windows 98 or Windows Me 84 bled cei adna Adding a Printer in Windows 2000 90 Setting the Firewall Policy 05 36 SBG1000 Wireless Cable Modem Gateway User Guide Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Setting Up a USB Driver 99 Setting Up a USB Driver in Windows 98 100 Setting Up a USB Driver in Windows 2000 104 Setting Up a USB Driver in Windows Me 107 Setting Up a USB Driver in Windows XP 108
16. Connection Properties ajx General Connect using BY 3Com EtherLink 10 100 PCI For Complete PC Manageme Components checked are used by this connection E Client for Microsoft Networks JM File and Printer Sharing for Microsoft Networks My Install Uninstall Properties Description Transmission Control ProtocolInternet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected OF Cancel 18 Click Properties The Internet Protocol TCP IP Properties window is displayed Internet Protocol TCP IP Properties General You can get IP settings assigned automaticaly your network supports this capability Otherwse you need to ask pour network administrator for the appropriate IF settings 50235045505523550802258080235002020520 000002225 e BUULDSSSESLUSBSASRUSBSUSBSSBSESRSEBESERSRGEESBESESERE Subnet mast en Default gateway EEE f Obtain DNS server address automatically Use the following DNS server addresses Prefered DNS server o Alternate DNS sewer Be sure Obtain an IP address automatically is selected 19 Click Advanced to display the Advanced TCP IP Settings window ft X lt 93 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EN Configurati
17. Glossary License Q AEAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB driver Software that enables a computer to interact with a network or other device For example there are drivers for printers monitors graphics adapters modems Ethernet USB HPNA and many others DSL Digital Subscriber Line DSSS Direct Sequence Spread Spectrum is an IEEE 802 11b RF modulation protocol dynamic IP An IP address that is temporarily leased to a host by a DHCP server The opposite of static IP address address E encapsulate To include data into some other data unit to hide the format of the included data encode To alter an electronic signal so that only an authorized user can unscramble it to view the information encrypt To encode data endpoint A VPN endpoint terminates the VPN at the router so that computers on the SBG1000 LAN do not need VPN client software to tunnel through the Internet to the VPN server ESSID The Extended Service Set Identifier or network name is a unique identifier that wireless clients use to associate with an access point to distinguish between multiple wireless LANs in the same area All clients on a wireless LAN must have the same ESSID as the access point On the SBG1000 you can set the ESSID on the Wireless gt NETWORK page Ethernet The most widely used LAN type also known as IEEE 802 3 The most common Ethernet networks are 10Base T which provide transmission speeds up to 10 Mbps u
18. Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA eee OD nel Dar ne Configuration Basic Gateway TCP IP Wireless Print Server USB 5 File Edit View Favorites Tools Help Back Ei A Search gt Folders Address rn Control Panel x z 16 ETE Accessibility Add Hardware Add or Administrative Date and Time Display Folder Options g Switch bo Category view Options Remoy Tools Be BY gt See Also A ai m Fonts Game Internet Keyboard Mouse Network Phone and Windows Update Controllers Options Connections Modem 3 Help and Support aby bey sg D wy Power Options Printers and Regional and Scanners and Scheduled Sounds and Speech Faxes Language Cameras Tasks Audio Devices Taskbar and User Accounts Start Menu 6 On the System Properties window click the Hardware tab to display the Hardware page System Properties Automatic Updates Add Hardware Wizard z The Add Hardware Wizard helps you install hardware Add Hardware Wizard i Device Manager The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the properties of any device Hardware Profiles Ss Hardware profiles provide a way for you to set up and store ag different handware configurations Hardware Profiles ft X lt 117 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit
19. Mask SE Si Mac Address OO 08 06 De2 Fa4 71 DHCP Server Enabled Yes DHCP LEASE TABLE Lease Lease Create Time Expire Time 2003 01 14 2003 01 14 12 54 49 15 54 49 Hostname Method 192 168 0 2 00 C0 F0 3B 3E 9C Micron 95 Dynamic TRANSLATED ADDRESS WAM IP Address WAM Port LAN IP Address LAN Port Mapping Mode Mapping Protocol 206 19 586 131 ee ale 192 168 0 2 Beale 206 19 56 131 2220 192 168 0 2 2220 PASSTHRGUGH H ST These fields display settings that are set on the other Gateway pages For field descriptions see the following subsections that describe the fields on each tab ft wm X Home Print Exit 4146 SBG1000 Wireless Cable Modem Gateway User Guide MOTOROLA Overvi ew Installation Troubleshooting Contact FAQ Specifications Glossary License Gateway gt WAN Page Use this page to configure the external public wide area network WAN interface Reboot I ME EEE STATUS Yuan LAN FORT TRIGGERS LOG This page allows you to configure the External public Wide Area Network WON Interface a U Host Name Enable DHCP client tobtain dynamic IP address Disable DHCP client use static IP address N Static IP Address 206 19 86 131 Static IF Subnet Mask 255 255 255 224 WAN Default Gateway 206 19 86 129 DAS IP Address 1 206 19 50 10 DAS IP Address 2 206 19 56 10 DAS IP Address 3 0 0 0 0 TCP Session Wait Timeout 300 seconds UDP Session Wait Timeout 300 seconds ICMP
20. Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Optional Accessories Accessories available for the Motorola SBG1000 Wireless Cable Modem Gateway include wireless adapters and an external high gain diversity antenna While any WiFi compliant client products will work with the SBG1000 Motorola has optional accessories available for use with the SBG1000 You can use the Motorola PCC11b wireless card or the USB11b wireless adapter which comply with the IEEE 802 11b wireless standard to connect a PC to the wireless LAN USB11b Wireless Connects a desktop laptop printer or other peripheral device to the wireless LAN It has a Adapter built in antenna and a two meter six feet long cable that connects to the PC USB port Its light indicates Off Not connected to a USB port or not receiving power from the PC Yellow Not installed or initializing Green Installed and operational Flashing Green Receiving data from another wireless LAN device Flashing Yellow Transmitting data to another wireless LAN device PCC11Bb Wireless Card A credit card sized adapter that connects a laptop to the wireless LAN You can roam in or around the home or small office and remain connected It fits in a PCMCIA Type II standard slot on the laptop supporting 3 3 Volt PC card The PCC11b ha
21. NEC Section 54 Part of the Canadian Electrical Code provides guidelines for proper grounding and in particular specifies the CATV cable ground shall be connected in the grounding system of the building as close to the point of cable entry as practical When using this device basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following e Read all of the instructions listed here and or in the user manual before you operate this equipment Give particular attention to all safety precautions Retain the instructions for future reference e Comply with all warning and caution statements in the instructions Observe all warning and caution symbols that are affixed to this equipment e Comply with all instructions that accompany this equipment e Avoid using this product during an electrical storm There may be a risk of electric shock from lightning For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the cable system This will prevent damage to the product due to lightning and power surges e Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth grounded coaxial cable TV wall outlet e Always first touch the coaxial cable connector on the cable modem when disconnecting or re con
22. RF splitter and two additional coaxial cables to use both the TV and the SBG1000 A X 419 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MAEA T ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB You may need A wired Ethernet LAN with more One or more Ethernet hubs or switches than five computers An HPNA LAN An HPNA adapter and driver software for each computer connected using HPNA An IEEE 802 11b wireless LAN An IEEE 802 11b adapter and driver software for each computer having a wireless connection see Optional Accessories on page 4 If you are installing the optional Motorola External Diversity Antenna you may need a pair of needle nose pliers Coaxial cable RF splitters hubs and switches are available at consumer electronic stores Precautions Postpone SBG1000 installation until there is no risk of thunderstorm or lightning activity in the area To avoid damaging the SBG1000 with static electricity e Always first connect the coaxial cable to the grounded cable TV wall outlet e Before you connect or disconnect the USB or Ethernet cable from the SBG1000 or PC always touch the coaxial cable connector on the SBG1000 to release any static charges To avoid damaging the SBG1000 or computers with static electricity Always make the wall connection first a Rei Before
23. Reboot I ec CONFIGURATION basic Microsoft smb dpple IPF This page allows you to configure the print server for Appletalk printing APPLE NETWORK PRINTING 4ppleTalkig Zone 5 Printer Type LaserWriter Communication Protocol Standard ASCII G Binary Communication Protocol RCP s Tagged Binary Communication Protocol TRCP Printer gt CONFIGURATION Apple page fields Field AppleTalk Zone Printer Type Communication Protocol Apply tf Home Print Description Sets the AppleTalk zone having access to the print server The zone name can be up to 32 characters long The default enables all AppleTalk zones to use the printer s connected to the print server Sets the printer type The default LaserWriter is used for most AppleTalk printers If you have an Epson printer that supports AppleTalk it has a different printer type found in the Epson printer manual or web site The SBG1000 print server only responds to the Chooser if the AppleTalk zone and printer type are the same Standard if the printer uses a communication protocol that supports sending and receiving ASCII data The Standard protocol is typically supported on devices using RS 232 and centronics channels The default is ASCII Binary Communication Protocol BCP if the printer can send and receive binary data BCP is used by some devices for flow control status request abort job and end of file functions BC
24. Removing the USB Driver from Windows 98 or Windows Me SEELEN ER er eer eer ear ee 109 Removing the USB Driver from Windows 2000 112 Removing the USB Driver from Windows XP 115 Troubleshooting 0 000 121 Front Panel Lights and Error Conditions 121 Contact US 50 be ped reinen 123 Frequently Asked Questions 125 Specifications 0200 cease 127 BEINEN erstehen 127 Cable Modem 2 22 000 cece eee 128 Glossary ara nn an ann anne 129 Software License 147 ft X lt vi gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MEN Configuration Basic Gateway TCP IP Wireless Print Server USB Overview Thank you for purchasing the Motorola SBG1000 Wireless Cable Modem Gateway The SBG1000 combines a SURFboard cable modem IEEE 802 11b wireless access point router with five port 10 100Base T switch print server and an advanced firewall into one compact product It is the perfect networking solution for the home home office or small business enterprise You can create a custom network to share a single broadband connection files printers and other peripherals like scanners with or without wires The SBG1000 e Eliminates the need for five separate products enabling you to maximize the potential of your existing resources e Offers enhanced
25. SBG1000 Setup Program e Gateway gt STATUS Page see page 46 e Gateway gt WAN Page see page 47 e Gateway gt LAN nat config Page see page 49 e Gateway gt LAN dhcp server config Page see page 50 e Gateway gt LAN dhcp reservations Page see page 51 e Gateway gt PORT TRIGGERS predefined Page see page 53 e Gateway gt PORT TRIGGERS custom Page see page 55 e Gateway gt LOG Page see page 56 For some Settings after you edit the field and click Apply you are warned that you must Reboot for your change to take effect Rebooting takes 10 to 15 seconds After rebooting you must log in again ft X 445 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Gateway gt STATUS Page This page displays the gateway status information STATUS WAN LAM PORT TRIGGERS LOG mee asateywa 4 Thh This page lists the status information for several gateway configuration parameters D Wireless i Sf Firewall Printer E Admin 1 Free Inte Reboot x Los out WAM Status DNS Address 1 DNS Address 2 DNS Address 3 WON IP Address TCP Session Wait Timeout UDP Session Wait Timeout ICMP Session Wait Timeout 06 19 80 10 2065 19 56 10 0 0 0 0 206 19 56 131 300 seconds 300 seconds 300 seconds LAM Status LAN IP Address 192 169 0 1 LAN Subnet
26. SurBoard S661000 USB Gateway Warning You are about to uninstall this device from your system i Cancel 10 Click OK 11 Close the Device Manager window 12 Close the Control Panel window 13 Insert the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM in the CD ROM drive After a short time a window with language choices is displayed 14 Press the Esc key on the keyboard to exit the start up screens 15 To start Windows Explorer click Start and select Run to display the Run window ft X lt 113 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q IT Configuration Basic Gateway TCP IP Wireless Print Server USB 16 On the Run window type explorer and click OK to display Windows Explorer EJ Exploring 5bg1000 D File Edt View Go Favorites Tools Help e gt a o S 2 x Hack konsend Up Cut Copy Paste Undo Delete Properties Views Address D D ka Folders _ Acrobat40 Desktop resources a g My Computer DS_Store He 3 Floppy amp S bg 1 000 5 autorun H Winga se C Launch SR D SA netmotem Acrobatd0 NetMatcM resources 8 Printers s Control Panel i ASME Disk free space 0 bytes Sy My Computer ve Windows Explorer may appear different than in the image There are variations between Windows versions and you can configure Windows Explorer
27. Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Installing the Optional External Diversity Antenna The optional Motorola External Diversity Antenna is designed to provide an indoor operating range with WEP enabled of at least Distance 30 meters 100 feet 50 meters 165 feet 75 meters 230 feet 95 meters 300 feet Data Transfer Rate 11 Mbps 5 5 Mbps 2 Mbps 1 Mbps The maximum wireless operation distance depends on the type of materials through which the signal must pass and the location of the diversity antennas and clients stations Motorola cannot guarantee wireless operation for all supported distances in all environments To install the optional Motorola External Diversity Antenna 1 Be sure the SBG1000 is unplugged As with all electronic equipment avoid potential shock by always unplugging the power cord from the wall outlet or other power source before disconnecting it from the SBG1000 rear panel 2 Remove the antennas on the SBG1000 by unscrewing the connectors You may need a pair of needle nose pliers to loosen them Store the antennas supplied on the SBG1000 in a safe place ft Home Print X 123 SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MAA E eee Configuration Basic Gateway TCP IP Wireless Print Server USB Discon
28. Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AE E ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB IEEE 802 11b Wireless LAN Wireless communication occurs over radio waves rather than a wire Like a cordless telephone a wireless LAN uses radio signals instead of wires to exchange data A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office Mobile users can remain connected to the network even when carrying their laptop to different locations in the home or office Each computer on a wireless LAN requires an adapter described in Optional Accessories on page 4 e For wireless laptops connections use a Motorola PCC11b Wireless Card in the PCMCIA slot e For wireless desktop connections use a Motorola USB11b Wireless Adapter to connect your PC USB port Sample wireless network connections 9 E 9 PL To set up the SBG1000 on a computer wired to the SBG1000 over Ethernet or USB perform the procedures in Setting Up the Wireless LAN on page 71 To set up each wireless client station 1 Insert the PCC11b and USB11b Wireless Adapter CD ROM in the CD ROM drive on the client 2 Install the device software from the CD 3 Connect the Motorola PCC11b wireless card or USB11b wireless adapter following the instru
29. about configuration see Configuring TCP IP on page 57 Setting Up the Wireless LAN on page 71 Configuring the Print Server on page 81 or Setting Up a USB Driver on page 99 For normal operation you do not need to change most default settings The following caution statements summarize the issues you must be aware of Caution To prevent unauthorized configuration change the default password immediately when you first configure the Motorola SBG1000 Wireless Cable Modem Gateway See Changing the Default Password on page 34 Firewalls are not foolproof Choose the most secure firewall policy you can See Setting the Firewall Policy on page 36 For a wireless LAN only be sure you follow the instructions in Setting Up the Wireless LAN on page 71 ft X lt 31 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB Starting the SBG1000 Setup Program 1 2 3 4 On a computer on the LAN open a web browser In the Address or Location field type http 192 168 100 1 and press ENTER to display the Login window Motorola SBG1000 Microsoft Internet Explorer File Edit View Favorites Tools Help FT e gt Back Eomvard Stop Refesh Home Address EJ http 192 168 100 1 a fi 3 Search Favo
30. an OSI layer 2 protocol that establishes a secure tunnel across the Internet to create a virtual PPP connection between the user and the enterprise network L2F is the most established and stable layer 2 tunneling protocol Layer 2 Tunnel Protocol is a PPP extension that enables ISPs to operate VPNs L2TP merges the best features of the PPTP and L2F L2TP is the emerging IETF standard An L2TP access concentrator is a device to which the client directly connects through which PPP frames are tunneled to the LNS The LAC need only implement the media over which L2TP operates to transmit traffic to one or more LNSs The LAC may tunnel any protocol carried within PPP The LAC initiates incoming calls and receives outgoing calls A LAC is analogous to an L2F NAS A local area network provides a full time high bandwidth connection over a limited area such as a building or campus Ethernet is the most widely used LAN standard In networks layers are software protocol levels Each layer performs functions for the layers above it OSI is a reference model having seven functional layers Link Control Protocol establishes configures and tests data link connections used by PPP The time required for a signal to pass through a device It is often expressed in a quantity of symbols light emitting diode An L2TP network server is a termination point for L2TP tunnels where PPP frames are processed and passed to higher layer protocols An LNS can operate on
31. can get IP settings assigned automatically if your network supports thie capability Othenvise you need to ask your network administrator for the appropriate IP settings Use the following IF address IP address Subnet mask Default gateway f Obtain DNS server address automatically Use the following DNS server addresses Prefered DHS server Alternate DAS server 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected 13 Click OK to accept the TCP IP settings 14 Click OK to close the Local Area Connection number Properties window 15 Click OK when prompted to restart the computer and click OK again When you complete the TCP IP configuration go to Verifying the IP Address in Windows 2000 or Windows XP on page 69 ft X lt 63 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q un Configuration Basic Gateway TCP IP Wireless Print Server USB Configuring TCP IP in Windows XP 1 On the Windows desktop click Start to display the Start window A SURFboard r at a Internet se My Documents 5 Internet Explorer gt N My Recent Documents w E mail Cal Outlook Express fe My Pictures xI MSN Explorer 2 My Music Br a ve Provides options for you to customize the appearance and functionality of your D Windows Movie Mak
32. click the Motorola SBG1000 CD ROM drive D in the image above 12 Double click remove or remove exe to run the Remove utility from the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM The SURFboard Cable Modem USB Driver Removal window is displayed SURFboard Cable Modem USB Driver Removal x MA MOTOROLA Motorola Inc USB Driver Remowal Utility Cancel This utility will remove the USB driver files and registry entries that are About not removed by the Device Managers uninstall process Be sure to remove the driver using the Device Manager first Operating System it Microsoft Windows 39 Operations Remove Driver sys file s System cURFboard Remove Driver inf file s Information LSB Remove Digital Signature File Digital Catalog Cable Modern Remove Registry entries Status Press Remove Driver to start the Removal Process Need New Drivers or more Information You can check for the latest Information about your Motorola SURFooard Cable Modern here http Miwa Motorola com broadband 13 Click Remove Driver After you remove the USB driver re install it on the computer Setting Up a USB Driver in Windows 98 on page 100 Setting Up a USB Driver in Windows Me on page 107 If you continue to have problems contact your cable service provider ft X lt 111 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Trouble
33. default Open authentication setting provides no security for transmitted data You can encrypt data transmitted over the IEEE 802 11b wireless interface by configuring a WEP key on the Motorola SBG1000 Wireless Cable Modem Gateway and wireless LAN clients stations You can also define a MAC access control list to restrict wireless LAN access to specified clients based on the client MAC address If you enable closed network operation the network name ESSID is not transmitted in the IEEE 802 11b beacon frame This provides additional network protection because only IEEE 802 11b stations that are configured with your network name can associate with the SBG1000 Closed network operation is not part of the IEEE 802 11b standard For information about configuring a WEP key see Configuring Basic Wireless LAN Security on page 73 Virtual Private Networks The SBG1000 allows multiple tunnel VPN pass through operation to securely connect remote computers over the Internet through the SBG1000 The SBG1000 e Is compatible with Point to Point Tunneling Protocol PPTP and Layer 2 Tunneling Protocol L2TP e Is fully interoperable with any IPSec client or gateway and ANX certified IPSec stacks A X 416 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EN Configuration Basic Gateway TCP IP Wireless Print Server USB Print Server
34. different than in the image In Windows 98 if Autoconfiguration is displayed before the IP Address as in the following image call your service provider Adapter Address 00 80 C6 E7 59 E6 IP Autoconfiguration Address 169 254 191 251 Select the adapter name the Ethernet card or USB device Click Renew Click OK after the system displays an IP address If after performing this procedure the computer cannot access the Internet call your cable service provider for help ft X lt 68 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Verifying the IP Address in Windows 2000 or Windows XP To check the IP address 1 On the Windows Desktop click Start 2 Select Run The Run window is displayed 3 Type cmd and click OK to display a command prompt window 4 Type ipconfig and press ENTER to display the IP configuration A display similar to the following indicates a normal configuration CH WINNT System32 cmd exe Microsoft Windows 2000 Version 5 06 2195 GC Copyright 1985 2000 Microsoft Corp G gt 1ipconfig Windows 2666 IP Configuration Ethernet adapter Local Area Connection 2 Gonnection specific DHS Suffix surfhoard com IF Address gt 206 19 86 174 Subnet Mask gt 255 255 255 224 Default Gateway 266 19 86 161 Et
35. from the pop up menus to display the Control Panel window Ea Control Panel File Edit View Favorites Tools Help de back mp search Folders SK AS OS wh Ez Fr Add Removwe Add Remove Administrative ATI Date Time Display Hardware Programs Tools Multine Gaming Internet Java Plug in Keyboard Mouse ee Phone and Options Options Dial up Modem Connections 7 a fo KE amp a sE 1 Jo Power Printers QuickTime RealPlayer Regional Sounds and Options Options Cameras Tasks Multimedia Users and Passwords Folder Options Connects to other computers networks and the Internet a 3 Double click the Network and Dial up Connections icon to display the Network and Dial up Connections window ff Network and Dial up Connections File Edit View Favorites Tools Advanced Help Back Gh Search Folders EA History ma ER L the Make Mew Local Area Connection tala a tel ata es Motorola SurfBoard USB Cable Modem 564100 a ft X lt 60 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EET Sane Configuration Basic Gateway TCP IP Wireless Print Server USB 4 Click Local Area Connection number The value of number varies from system to system The Local Area Connection number Status window is displayed Local Area Connection 2 Status E ajx General Conn
36. international standards for connecting peripherals to portable computers Laptop computers typically have a PCMCIA slot that can hold one or two PC Cards to provide features such as Ethernet connectivity personal desktop assistant A protocol data unit is a message containing operational instructions used for SNMP The basic SNMP V2 PDU types are get request get next request get bulk request response set request inform request and trap Ranging that is performed on an on going basis after initial ranging has taken place Layer 1 in the OSI architecture It provides services to transmit bits or groups of bits over a transmission link between open systems It entails the electrical mechanical and handshaking procedures A process that occurs when a cable modem simultaneously transmits data and requests additional bandwidth A network utility that tests host reachability by sending a small packet to the host and waiting for a reply If you PING a computer IP address and receive a reply you know the computer is reachable over the network It also stands for Packet InterNet Groper Hewlett Packard Printer Job Language The physical media dependent sublayer of the physical layer which transmits bits or groups of bits over particular types of transmission links between open systems It entails the electrical mechanical and handshaking procedures Physical connection made from one point to another The plain old telephone
37. lists all domain name to IP address matches The CableLabs Data Over Cable Service Interface Specification defines interface standards for cable modems gateways and supporting equipment to deliver data between an HFC network and a computer systems or television sets To emphasize its use as a cable modem standard DOCSIS is now called CableLabs Certified Cable Modems Euro DOCSIS is DOCSIS adapted for use in Europe A unique name such as motorola com that maps to an IP address Domain names are typically much easier to remember than are IP addresses Method of representing an IP address or subnet mask using four decimal numbers called octets Each octet represents eight bits In a class C IP address the octets are network network network host The first three octets together represent the network address and the final octet is the host address In the SBG1000 LAN default configuration 192 168 100 represents the network address In the final octet the host address can be from 2 to 254 To copy a file from one computer to another You can use the Internet to download files from a server to a computer A DOCSIS or Euro DOCSIS cable modem or gateway downloads its configuration file from a TFTP server during start up In a cable data network the direction of data received by the computer from the Internet 41132 SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Installation Troubleshooting Contact FAQ Specifications
38. network security for wired and wireless users e Enables operators to add future value added services The features and physical appearance of your SBG1000 may differ slightly from the picture This product is subject to change Not all features described in this SBG1000 Wireless Cable Modem Gateway User Guide are available on all SBG1000 models For the most recent documentation visit the Product Documentation page on www motorola com broadband A X lt 1 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Powerful Features in a Single Unit The Motorola SBG1000 Wireless Cable Modem Gateway combines high speed Internet access networking and computer security for a home or small office local area network LAN It provides An integrated high speed SURFboard cable modem for continuous broadband access to the Internet and other online services with much faster data transfer than traditional dial up or ISDN modems A router with a five port 10 100Base T Ethernet switch supporting Half or full duplex connections Five dual purpose switch uplink ports Auto MDIX An IEEE 802 11b Wi Fi certified wireless access point to enable laptop users to remain connected while moving around the home or small office or to connect desktop computers with
39. not required The default is Disabled Wireless gt SECURITY basic Page Use this page to configure basic Wired Equivalent Privacy WEP settings me Mose 1 E Reboot I EEE 1 1 Log Gut Caution STATUS MSE SECURITY STATISTICS This page allows you to configure basic wireless security settings for Wired Equivalent Privacy WEP WEP AUTHENTICATION Authentication Open System Shared Key Encryption f Enable 64 Bit Enable 128 Bit Disable WEP keyi 0123456789 1123456789abcdef0123456789 key2 p000000000 00000000000000000000000000 keya 0000000000 Inoooo000000000000000000000 C keya 0000000000 oo000000000000000000000000 save Changes Reset Wireless Detaults The default Authentication setting of Disable WEP provides no security for transmitted data For information about using this page see Configuring Basic Wireless LAN Security on page 73 ft Home Print X 47 SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AE E ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Wireless gt SECURITY advanced Page Use this page to configure advanced wireless security settings STATUS HETWORK SECURITY p7ng ES advanced UM cable T Closed Network OE m Wireless MAC ACCESS CONTROL LIST Em Firewall Am einer 1 allow Any Station
40. of the number of erroneous bits or characters received from some fixed number of bits transmitted A numbering system that uses two digits O and 1 The number of bits digital Os and 1s transmitted per second in a communications channel It is usually measured in bits per second bps Baseline Protocol Key Management encrypts data flows between a cable modem or gateway and the CMTS The encryption occurs after the cable modem or gateway registers to ensure data privacy across the RF network bits per second An OSI layer 2 networking device that connects two LANs using similar protocols It filters frames based on the MAC address to reduce the amount of traffic A bridge can be placed between two groups of hosts that communicate a lot together but not so much with the hosts in the other group The bridge examines the destination of each packet to determine whether to transmit it to the other side See also switch High bandwidth network technology that multiplexes multiple independent carriers to carry voice video data and other interactive services over a single cable A communications medium that can transmit a relatively large amount of data in a given time period A frequently used synonym for cable TV that can describe any technology capable of delivering multiple channels and services Simultaneous transmission to multiple network devices a protocol mechanism supporting group and universal addressing See also multicast and unicas
41. or an improperly grounded or shielded home appliance such as a hair dryer Ingress is the major source of cable system noise A worldwide collection of interconnected networks using TCP IP A collection of interconnected networks allowing communication between all devices connected to any network in the collection Internet Protocol is a set of standards that enable different types of computers to communicate with one another and exchange data through the Internet IP provides the appearance of a single seamless communication system and makes the Internet a virtual network X lt 136 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB IP address IPSec IKE ISAKMP ISDN ISO ISP ITU kHz A unique 32 bit value that identifies each host on a TCP IP network TCP IP networks route messages based on the destination IP address An IP address has two parts e The network address is assigned by IANA e The SBG1000 network administrator assigns a host address to each host connected to the SBG1000 automatically using its DHCP server or as a static IP address For a Class C network the first 24 bits are the network address and the final 8 bits are the host address in dotted decimal format it appears network network network host If you en
42. pour printer documentation for a compatible printer Manufacturers Printers i HP DeskJet 55506 HP DeskJet 855Cxi HP DeskJet 870C HP DeskJet B70Cse HP DeskJet 12000 M5 HP Nesk let 12NNC PS 22 Click the manufacturer of the printer connected to the SBG1000 23 Click the printer model If your printer is not listed its driver software is not installed in Windows on the PC You need to provide the driver from a disk or download the driver from the Internet ft X 43 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q mororoLa zn a er Configuration Basic Gateway TCP IP Wireless Print Server USB 24 Click Next Add Printer Wizard 25 Click Next to accept the default printer name or Type the name and click Next 26 Click Finish to complete printer installation and print a test page A X lt 389 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB Adding a Printer in Windows 2000 1 Onthe Windows desktop click Start 2 Click Settings 3 Click Control Panel to display the Control Panel window J Control Panel Eile Edit View Favorites Tools Help Back Qsesrch 4 Folders History or
43. proper Ethernet connection to the port There is no solid on state The SBG1000 power supply is working properly X lt 7 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Rear Panel The rear panel provides cabling connectors status lights and the power receptacle Key 1 ltem wy ft Home ze HPNA 4 i LILLI Description The printer port provides a connection for one printer The Motorola SBG1000 Wireless Cable Modem Gateway includes two antennas The optional Motorola External Diversity Antenna provides higher gain to increase wireless LAN performance and coverage For information about the External Diversity Antenna see Optional Accessories on page 4 Use the HPNA ports to connect an HPNA LAN e Connect the bottom HPNA port to the telephone jack using the supplied telephone wire terminated with RJ 11 connectors e You can connect a telephone to the top HPNA port Use Ethernet ports 1 to 5 to connect an Ethernet LAN cable with RJ 45 connectors You can connect Ethernet equipped computers hubs bridges or switches Use the USB port for Connecting a PC to the USB Port see page 24 If you experience a problem you can push this recessed button to restart the SBG1000 see Troubleshooting
44. provides a graphical user interface GUI for easy configuration of necessary wireless Ethernet router DHCP and security settings For a list of important issues see Configuring the SBG1000 on page 31 ft X lt 2 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q en Configuration Basic Gateway TCP IP Wireless Print Server USB Sample LAN The sample LAN shown in the figure contains the following devices all protected by the SBG1000 firewall e A printer connected to the print server through the parallel connection e A PDA connected through the wireless IEEE 802 11b connection e One desktop Macintosh on a wireless connection e One desktop PC on a wireless connection using a Motorola USB Adapter e A laptop PC on a wireless connection connected using a Motorola PC Card e One computer connected directly to Ethernet port one e Three computers connected to Ethernet port two using a hub or switch e Two computers connected over telephone wiring through HPNA e One PC connected to the USB port Sample SBG1000 hybrid network High speed HFC a IEEE 802 11b wireless J Firewall i elal am FES um zum I rd A aeie fpa a gt USB SBG1000 E Ethernet USB to Ethernet Wireless Adapter mee Hub or switch Wireless Card ft X lt 3 gt SBG1000 Wireless Cable
45. service offered through the PSTN basic analog telephone service POTS uses the lowest 4 kHz of bandwidth on twisted pair wiring On a computer or other electronic device a port is a socket or plug used to physically connect it to the network or to other devices in TCP IP a port is a number from O to 65536 used logically by a client program to specify a server program Ports 0 to 1024 are reserved A feature that enables one port source on the SBG1000 to be copied to another port destination to be studied The destination mirrors the transmitted from or received to data on the source port to enable the person managing the network to monitor activity ft X lt 141 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AEAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB port triggering A mechanism that allows incoming communication with specified applications Primarily used for gaming applications PPP Point to Point Protocol is used to transport other protocols typically for simple links over serial lines It is most commonly used to access the Internet with a dial up modem PPTP Point to Point Tunneling Protocol encapsulates other protocols It is a new technology to create VPNs developed jointly by several vendors private IP An IP address assigned to a computer on the SBG1000 LAN by the DHCP serv
46. status STATUS NETWORK SECURITY STATISTICS This page provides information about Wireless Status me Mose 1 ae Regulatory Domain USA Foe ESSID Motorola Channel i RTS Threshold 2347 bytes Frag Threshold 2346 bytes Feb t ee MAC Address 00 08 0E D2 FB 9B 1 I WEP Enabled Disable WEP Mac Access Control Allow Any Station Access Mac Access Control List Wireless gt STATUS Page Fields Regulatory Indicates the country the SBG1000 is manufactured for The list of channels depends on the country s Domain standards for operation of IEEE 802 11b devices Depending on the domain set at the factory you may see FCC USA Europe Spain France Japan or some other country name in this field ESSID Displays the network name set on Wireless gt Network page For more information see Configuring a Network Name Unique Wireless Network Name on page 72 Channel Displays the radio channel for the access point If you encounter interference you can set a different channel on the Wireless gt NETWORK Page see page 76 RTS Threshold Displays the RTS Threshold set on the Wireless gt NETWORK Page Frag Threshold Displays the Fragmentation Threshold set on the Wireless gt NETWORK Page MAC Address Displays the SBG1000 MAC address WEP Enabled Displays the type of Wired Equivalent Privacy WEP that is enabled For more information see Configuring Basic Wireless LAN Security on page 73 MAC Access Display
47. you connect or disconnect the USB lg Ds u Fe E ps AR jee or Ethernet cables always touch the coaxial cable connector on the SBG1000 To avoid potential shock always unplug the power cord from the wall outlet or other power source before disconnecting it from the SBG1000 rear panel To prevent overheating the SBG1000 do not block the ventilation holes on the bottom of the unit Do not open the unit Refer all service to your cable service provider Wipe the unit with a clean dry cloth Never use cleaning fluid or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust ft X lt 20 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Signing Up for Service You must sign up with a cable service provider to access the Internet and other online services To activate your service call your local cable service provider You need to provide the MAC address printed on the bar code label marked HFC MAC ID on the Motorola SBG1000 Wireless Cable Modem Gateway rear panel You can record it here 00 You should ask your cable service provider the following questions e Do you have any special system requirements e When can begin to use my SBG1000 e Are there any files need to download after am co
48. you must log in again ft Home X lt 33 gt SBG1000 Wireless Cable Modem Gateway User Guide Print Exit Overview Inslalanon Contigueation ask Gate Contact pau MORE RAND Glossary License MOTOROLA RST 0 2 Changing the Default Password Caution f To prevent unauthorized configuration change the default password immediately when you first configure the Motorola SBG1000 Wireless Cable Modem Gateway To change the default password 1 On the SBG1000 Setup Program screen click Admin to display the ADMIN basic page ADMIN OS OL OK fan Ca CHANGE PASSWORD User Id This page allows basic user configuration of your admin settings Qld Password iHi New Password a Reboot zz ae Poon 411 verity Password 2 Type the old password in the Old Password field the default password is motorola this field is case sensitive 3 Type the new password in the New Password field 4 Type the new password again in the Verify Password field 5 Click Apply to apply your changes ft X lt 34 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB Getting Help To get help on any underlined item or field click the text For example if you click a field or the help button on the ADMIN basic page t
49. 00 240 VAC 50 60 Hz 0 to 40 C 30 C to 80 C 0 to 95 RH non condensing SBG1000 Wireless Cable Modem Gateway User Guide Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AEAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Glossary This glossary defines terms and lists acronyms used with the Motorola SBG1000 Wireless Cable Modem Gateway To return to your previous page click the Acrobat Go to Previous View button A access point adapter address translation ALG American Wire Gauge AWG ANSI ANX ARP ASCII asynchronous timing attenuation authentication authorization auto MDIX A device that provides wireless LAN connectivity to wireless clients stations The SBG1000 acts as a wireless access point A device or card that connects a computer printer or other peripheral device to the network or to some other device A wireless adapter connects a computer to the wireless LAN See NAT Application level gateway triggers are required by some file transfer for example FTP game and video conferencing applications to open one or more ports to enable the application to operate properly A standard system used to designate the size of electrical conductors gauge numbers are inverse to size The American National Standards Institute is a non profit independent organization supported by trade organizations indu
50. 000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Connecting the SBG1000 to the Cable System Allow 5 to 30 minutes the first time you turn on the SBG1000 to find and lock on the appropriate communications channels 1 Be sure the computer is on and the SBG1000 is unplugged 2 Connect one end of the coaxial cable to the cable outlet or splitter 3 Connect the other end of the coaxial cable to the cable connector on the SBG1000 Hand tighten the connectors to avoid damaging them 4 Ifyou are using the optional Motorola External Diversity Antenna install it now Follow the instructions in Installing the Optional External Diversity Antenna on page 28 5 Insert the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM into the CD ROM drive 6 Plug the power cord into the power connector on the SBG1000 7 Plug the power cord into the electrical outlet This turns the Motorola SBG1000 Wireless Cable Modem Gateway on You do not need to unplug it when not in use 8 Check that the lights on the Front Panel cycle through this sequence e Power icon turns on when AC power is connected to the SBG1000 and indicates that the power supply is working properly e RX receive light flashes while scanning for the receive channel and changes to solid green when the receive chann
51. 1 12 13 14 Identification Changes j k ajx You can change the name and the membership of this computer Changes may affect access to nehwork resources Computer name motorola ug2pt Full computer name motorola mugzpt Member of Domain fe Workgroup W ORKGROLUP In the Workgroup field type the Workgroup name Be sure it matches the Domain Name configured on the SBG1000 Printer gt CONFIGURATION Microsoft smb Page see page 82 Click OK On the System Properties window click OK You are prompted to reboot your computer Click Yes to reboot After the PC reboots click Start Click Settings Click Control Panel to display the Control Panel window Double click the Network and Dial up Connections icon ft Home m Print Back t A Search 4 Folders HHistory Ag i x A ay Network and Dial up Connections E j Edt Wiew Favorites Tools Advanced Help Pao a OW Make New Local Area Network and Dial Lannection up Connections Local Area Connection Type LAN Connection Status Enabled 3Com EtherLink 10 100 PCI For Complete PC Management NIC 3C905C TX 3Com EtherLink 10 100 PCI For Complete PC Management NIC fSC905C Tx i X lt 91 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP
52. 32 bit DLC x Microsoft DLC X NetBEUI ST WAN support for ATM H Have Disk Cancel 9 Click OK 10 Click TCP IP on the Network window If there is more than one TCP IP entry choose the one for the Ethernet card or USB port connected to the SBG1000 11 Click Properties The TCP IP Properties window is displayed TCP IP Properties q ajx Binding Advanced Nebos DNS Configuration Gateway WINS Configuration IP Address An IF address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and then type it in the space below Specify an IP address IY Detect connection to network media 12 Click the IP Address tab 13 Click Obtain an IP address automatically 14 Click OK to accept the TCP IP settings 15 Click OK to close the Network window 16 Click OK when prompted to restart the computer and click OK again When you complete TCP IP configuration go to Verifying the IP Address in Windows 95 Windows 98 or Windows Me on page 68 ft X 9 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EN Configuration Basic Gateway TCP IP Wireless Print Server USB Configuring TCP IP in Windows 2000 1 On the Windows Desktop click Start 2 Select Settings and then Control Panel
53. 5 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA 9 Click Properties to display the TCP IP Properties window TCP IP Properties ajx Bindings Advanced Ne Bos DNS Configuration Gateway WINS Configuration F Address An IF address can be automatically assigned to this computer IF Your network does not automatically assign IP addresses ask pour network administrator for an address and then type it in the space below Specify an IP address IY Detect connection to network media Be sure Obtain an IP address automatically is selected 10 Click the WINS Configuration tab to display TCP IP Properties xl Bindings Advanced Netpios DNS Configuration Gateway WINS Configuration IP Address Contact pour network administrator bo find out if you need to configure pour computer for WINS Disable WINS Resolution Enable WINS Resolution WINS Server Search Order a 2 2 u Scope ID Fi Remove Use DHCP for WINS Resolution 11 To Enable WINS Resolution select its radio button 12 Inthe WINS Server Search Order field type 192 168 100 1 and click Add 13 Click OK to exit the TCP IP Properties window 14 Click OK to exit the Network window 15 On the Windows desktop click Start 16 Click Settings ft X 1386 SBG1000 Wireless Cable Modem Gatew
54. 8 pin modular connector the most common connector type for 10Base T or 100Base T Ethernet networks read only memory On IP networks a device connecting at least two networks which may or may not be similar A router is typically located at a gateway between networks A router operates on OSI network layer 3 It filters packets based on the IP address examining the source and destination IP addresses to determine the best route on which to forward them A router is often included as part of a network switch A router can also be implemented as software on a computer A table listing available routes that is used by a router to determine the best route for a packet request to send To return to your previous page click the Acrobat Go to Previous View button ft Home X lt 143 m SBG1000 Wireless Cable Modem Gateway User Guide Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB S server scope service provider SID SDU SME SMTP SNMP SOHO spectrum spectrum allocation splitter stateful inspection static filter static IP address static route station subscriber subnet mask subnetwork switch Home om X Print Exit In a client server architecture a dedicated computer that supplies files or services such as file transfer remote login or printing to clie
55. Access C Allow Only Listed Stations Access ics cay ws fn ef eigen Reboot Apply 1 Listed Stations Delete ADD HEW STATION Mew Station Add Station Wireless gt Security ADVANCED page fields Field or Button Description Closed Network If you enable closed network operation only wireless clients configured with the Network Name can associate with the SBG1000 Closed network operation is a SBG1000 enhancement to IEEE 802 11b The default is Disabled MAC ACCESS The MAC access control list restricts wireless LAN access to identified 802 11b station MAC CONTROL LIST addresses Up to thirty two 802 11b station MAC addresses can be entered Be sure you enter the MAC address in the following fomat XX XX XX XX XX XX Allow Any Station Any 802 11b station can access the wireless network Access Allow Only Listed Only 802 11b stations in the MAC access control list can access the wireless network Stations Access Apply Click to apply your changes Listed Stations Displays stations that have restricted wireless access by their MAC addresses Delete Click to select a station to be removed from the control list New Station Enter the MAC address of a station that you want to add to the list of allowed stations Add Station Click to add the new station A X 475 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary Lice
56. Access Control The following network components are installed dy 3Com Fast EtherLink L 10 100Mb T Ethernet Adapter Sf Motorola Surfboard SEG1000 USB Gateway X TCPAP gt 3Com Fast EtherLink L 10 100Mb TX Ethernet A TEPIP gt Motorola SurfBoard SEG1000 USB Gateway F Add Remove Propenies Friman Network Logon Client for Microsoft Networks r Eile and Print Sharing Description Cancel Although your SBG model number may be different than in the images in this guide the procedure is the same 2 Click the Motorola SurfBoard SBG1000 USB Gateway A X lt 109 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB 3 Click Remove The Network window no longer displays Motorola SurfBoard SBG1000 USB Gateway in the list Network x Configuration Identification Access Control The following network components are installed m Client for Microsoft Networks 3Com Fast EtherLink amp L 107100Mb T Ethemet NIC 323 Dial Up Adapter f NetBEUI gt 3Com Fast EtherLink L 10 100Mb Tx Etherr B TCP IP gt 3Com Fast EtherLink L 10 100Mb Tx u F Frima Network Logan Client for Microsoft Networks File and Print Sharing Description 4 Click OK The System Settings Change wi
57. Before calling your cable service provider try pressing the reset button on the rear panel Resetting the SBG1000 may take 5 to 30 minutes Your service provider may ask for the status of the front panel lights as described in Front Panel Lights and Error Conditions Problem Green power icon light is off Cannot send or receive data Problems related to unsuccessful USB driver installation The printer icon is not displayed Possible Solutions Check that the power cord is properly plugged into the electrical outlet and the SBG1000 Check that the electrical outlet is working Press the Reset button On the top front panel note which is the first light starting from the left that is off This light indicates where the error occurred as described in the Front Panel Lights and Error Conditions table If you have cable TV check that the TV is working and the picture is clear If you cannot receive regular TV channels the data service will not function Check the coaxial cable at the SBG1000 and wall outlet Hand tighten if necessary Check the IP address Follow the steps for Setting Up a USB Driver for your system Call your cable service provider if you need an IP address Check that the Ethernet cable is properly connected to the SBG1000 and the computer Remove the USB driver Follow the appropriate procedure for your system in Setting Up a USB Driver on page 99 Check the printer cable connection and power th
58. CY TEMPLATE Applying a Policy Template will erase previously defined customizations Policy Template Apply Policy Template X lt 39 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Firewall gt POLICY advanced page fields Field NEW FILTER ENTRY Port ID Enable Allowed Protocol Port Range From To Protocol Number Allow Inbound Allow Outbound Add FIREWALL POLICY Table Enable Delete Apply Add FIREWALL POLICY TEMPLATE Apply Policy Template ft Home m Print Description Section of the advanced policy window where you can construct a custom firewall The name of the protocol being filtered Check this box to enable firewall policy filtering for the port The allowed protocols Sets the from and to port range which must contain all ports required by the protocol The protocol number associated with the IP packets to allow in the firewall policy Filters inbound data from the Internet on the specified ports Filters outbound data to the Internet on the specified ports Stateful inspection ensures appropriate responses for outbound sessions Click to add the new filter It is displayed on the FIREWALL POLICY table Lists the firewall policys Check this box to enable firewall policy filtering for the port Select the Delete box to delete the filter
59. Caution Before plugging in the USB cable be sure the Motorola SBG1000 Wireless Cable Modem Gateway AN CD ROM is inserted in the PC CD ROM drive ft X lt 12 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AE E ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB HPNA LAN To eliminate the need to install network wiring the Motorola SBG1000 Wireless Cable Modem Gateway provides a Home Phoneline Network Alliance HPNA or HomePNA connection HPNA networks use existing telephone lines to connect the computers without interfering with telephone voice service DSL ISDN modems or fax machines HPNA networks can extend up to 300 meters 1000 feet Sample HPNA network connections laal m ges He t len t Phone Existing wiring system Each computer requires an HPNA adapter to connect to the HPNA network HPNA adapters sold elsewhere are available for PCI or USB After installing the HPNA adapter you must install HPNA driver software on the computer following the instructions provided with the HPNA adapter HPNA 2 0 supports 10 Mbps data transfer similar to Ethernet 10Base T If there is more than one telephone line you must make all HPNA connections to the same line You can connect a telephone to the top HPNA port on the SBG1000 see Front Pane on page 6 A X 413 SBG1000
60. I 266 19 86 174 Subnet Mask 2 2 5 Z255 255 255 224 Default Gateway 2 2 2 266 19 86 161 2 Type exit and press ENTER to return to Windows If after performing this procedure the computer cannot access the Internet call your cable service provider for help ft X 4170 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Setting Up the Wireless LAN You can use the Motorola SBG1000 Wireless Cable Modem Gateway as an access point for an IEEE 802 11b wireless LAN without changing its default settings This section describes e Configuring a Unique Wireless Network Name see page 72 e Configuring Basic Wireless LAN Security see page 73 e Configuring Wireless Clients see page 74 e Wireless Pages in the SBG1000 Setup Program see page 74 Caution The default Wired Equivalent Privacy WEP Authentication setting Disable WEP provides no N security for wireless data After the wireless LAN is operational be sure to configure WEP as described in Configuring Basic Wireless LAN Security on page 73 ft X 471 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA aL er ra Configuration Basic Gateway TC
61. Inc Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change Motorola provides this guide without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose Motorola may make improvements or changes in the product s described in this manual at any time MOTOROLA and the Stylized M Logo are registered in the US Patent amp Trademark Office Microsoft Windows Windows Me and Windows NT are registered trademarks and Windows XP is a trademark of Microsoft Corporation Microsoft Windows screen shots are used by permission of Microsoft Corporation Macintosh and AppleTalk are registered trademarks of Apple Computer Inc Iomega is a registered trademark of Iomega Corporation Linux is a registered trademark of Linus Torvalds Acrobat Reader is a registered trademark of Adobe Systems Inc Netscape and Navigator are registered trademarks of Netscape Communications Corporation UNIX is a registered trademark of the Open Group in the United States and other countries All other product or service names are the property of their respective owners Motorola Inc 2003 A X lt iv gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact C
62. MOTOROLA intelligence everywhere SBG1000 Wireless Cable Modem Gateway User Guide a 4 Fai O Og j i j l H l E E mi ql SURFboard Cable Modem Next page B gt Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AEAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING DO NOT PLACE OBJECTS FILLED WITH LIQUIDS SUCH AS VASES ON THE UNIT CAUTION TO PREVENT ELECTRICAL SHOCK THIS EQUIPMENT REQUIRES A GROUNDING CONDUCTOR IN THE LINE CORD THE LINE CORD PROVIDED WITH THE EQUIPMENT IS ACCEPTABLE FOR USE WITH NEMA STYLE 5 15R AC RECEPTACLE SUPPLYING NOMINAL 120 VOLTS DO NOT CONNECT THE PLUG INTO AN EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS THE PLUG CAN BE FULLY INSERTED WITH NO PART OF THE BLADES EXPOSED CAUTION TO ENSURE REGULATORY AND SAFETY COMPLIANCE USE ONLY THE PROVIDED POWER AND INTERFACE CABLES CAUTION DO NOT OPEN THE UNIT DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL CAUTION CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY MOTOROLA FOR COMPLIANCE COULD VOID USER S AUTHORITY TO OPERATE THE EQUIPMENT CAUTION Exposure to Radio Frequency Radiation To comply wi
63. P IP Wireless Print Server USB Configuring a Unique Wireless Network Name All clients stations on the wireless LAN must have the same network name ESSID as the access point on the SBG1000 You must configure the same ESSID on all IEEE 802 11b LAN clients To configure the ESSID 1 Start the SBG1000 Setup Program as described in Starting the SBG1000 Setup Program on page 32 2 On the left frame click Wireless 3 Click the NETWORK tab to display STATUS HETWORK SECURITY STATISTICS Parameters nave Deen Set To Permit LECE GUZ LLO wireless NeTWOrk operation WITNOUT additional changes Oa An access point is the term used to describe the cable modem when it is providing wireless Oa local area network connectivity to wireless client devices 4 station or client device is any 802 116 conformant device operating on the wireless local area network WIRELESS Enable wireless Interface Fr ESSID Motorola Channel E l OE Basic Rates i2Mbs ADVANCED SETUP Transmit Power Je mii RTS Threshold 234 bytes Fragmentation Threshold 2346 bytes Enable Short Preamble E Save Changes Reset Wireless Defaults 4 Inthe ESSID field type a name It can be any alphanumeric case sensitive string up to 32 characters The default is Motorola Do not use the default ESSID 5 Click Save Changes to save your changes ft X lt 72 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Prin
64. P can provide a significant performance advantage over ASCII printing on serial and parallel ports Tagged Binary Communication Protocol TBCP for a printer containing a language independent feature to determine which language interprets a print job TBCP is typically supported by PJL printers To determine the protocol a printer supports see the documentation provided with the printer Click to apply your changes X 1353 SBG1000 Wireless Cable Modem Gateway User Guide Exit MOTOROLA Overview GANON e Basic Gate Contact pau T yoe License Printer gt CONFIGURATION Ipr Page Use this page to configure the print server for UNIX printing Moe more 1 al Melese iu E x Log out Printer gt CONFIGU Field Printer IP Address Queue Name Apply Adding a Printer CONFIGURATION This page allows you to configure the printer LPR PRINTER CONFIGURATION LPR Printer IF Address Queue Mame RATION Ipr page fields Description Displays the SBG1000 IP address by default 192 168 100 1 Sets the queue name typically Ipx where x is 0 1 2 Click to apply your changes in Windows 98 or Windows Me 1 On the Windows desktop click Start 2 Click Settings 3 Click Control Panel to display the Control Panel window E3 Control Panel ge Back m Control Panel Network Configures nebwork hardware and software Windows Update Technical Support C
65. Properties window be sure Internet Protocol TCP IP is checked If it is not selected check it ft X 4166 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q PARET ane ane Configuration Basic Gateway TCP IP Wireless Print Server USB 9 Select Internet Protocol TCP IP and click Properties to display the Internet Protocol TCP IP Properties window Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Othenvise You need to ask your network administrator for the appropriate IP settings Obtain DNS server address automatically Use the following DNS server addresses Sas Sa 10 Verify that the settings are correct as shown above 11 Click OK to close the TCP IP Properties window 12 Click OK to close the Local Area Connection Properties window When you complete the TCP IP configuration go to Verifying the IP Address in Windows 2000 or Windows XP on page 69 ft X lt 67 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Verifying the IP Address in Windows 95 Windows 98 or Windows Me To check the IP ad
66. Session Wait Timeout 300 seconds Gateway gt WAN page fields Field Host Name Enable DHCP Client Disable DHCP Client Static IP Address Static IP Subnet Mask WAN Default Gateway ft Home Print Description If the cable service provider requires a hostname to access to their network type the hostname they provided in this field The default is None Enabling the DHCP client causes the wireless gateway to automatically obtain the public IP address subnet mask domain name and DNS server s Most commonly the DHCP client is enabled if the cable service provider automatically assigns a public IP address from their DHCP server Enable DHCP Client is on by default If the cable service provider does not automatically assign a public IP address using DHCP they must provide a static IP address Select Disable DHCP Client When you disable the DHCP client you must type the static IP address subnet mask DNS server s and domain name if necessary in the fields provided Disable DHCP Client is off by default If Disable DHCP Client is on type the static IP address provided by the cable service provider in dotted decimal format The default is None If Disable DHCP Client is on type the subnet mask associated with the static IP address in dotted decimal format The default is None When using a statically assigned IP address from your ISP enter the default gateway the SBG should be using to communicate wit
67. The wizard found a diver for the following device USB Cable Modem Windows found a driver for this device To install the driver Windows found click Next A dnetmatem inf gt Cancel 4 Click Next If the Insert Disk window is displayed be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is in the CD ROM drive and follow steps 5 to 10 Otherwise you can skip to step 11 Insert Disk f a X Please insert the Compact Disc labeled USBCH into ok amp your CD ROM drive D and then click OK o You can also click OK if you want files to be copied Cancel from an alternate location such as a floppy disk or a network server ft a X lt 105 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB 5 On the Insert Disk window click OK The Files Needed window is displayed Files Needed i a xj amp Some files on USBCM are needed Cancel Insert USBCHM into the drive selected below and then click OF Copy files from z Browse If necessary select the CD ROM drive in the Copy files from list Click Browse Locate the NetMotCM sys file in the CD ROM root directory Double click the NetMotCM sys file The Files Needed window is displayed Aa CO N O 0 Click OK The Found New Hardware Wizard
68. Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB packet packet switched PacketCable pass through PAT PCMCIA PDA PDU periodic ranging physical layer piggybacking PING PJL PMD point to point POTS port port mirroring The unit of data that is routed between the sender and destination on the Internet or other packet switched network When data such as an e mail message or other file is sent over the Internet IP on the sender divides the data into uniquely numbered packets The packet header contains the source and destination IP addresses The individual packets may travel different routes When all packets arrive at the destination IP at that end reassembles the packets The header and the data can vary in length Packet and datagram are similar in meaning A scheme to handle transmissions on a connectionless network such as the Internet An alternative is circuit switched A CableLabs led project to define a common platform to deliver advanced real time multimedia services over two way HFC cable plant Builton DOCSIS 1 1 PacketCable networks use IP technology as the basis for a highly capable multimedia architecture A pass through client on the SBG1000 LAN obtains its public IP address from the cable service provider DHCP server Port Address Translation The Personal Computer Memory Card International Association sets
69. Wireless Print Server USB 15 Double click the Local Area Connection icon If more than one is present be sure you select the one connected to the SBG1000 The Local Area Connection Status window is displayed Local Area Connection Status General Connection Status Connected Duration 00 02 41 Speed 100 0 Mbps Activity Sent Received 4 Bytes 10816 11 201 Properties Disable 16 Click Properties The Local Area Connection Properties window is displayed Local Area Connection Properties a E x General Connect using BY 3Com EtherLink 10 100 PCI For Complete PC Manageme Components checked are used by this connection Wl Client for Microsoft Networks W JM File and Printer Sharing for Microsoft Networks Install Uninstall Properties Description Transmission Control Protocol lnternet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected OF Cancel ft X lt q 92 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EN Configuration Basic Gateway TCP IP Wireless Print Server USB 17 Click Internet Protocol TCP IP and click the Properties button The Local Area Connection Properties window is displayed Local Area
70. a to any other client without authentication Open authentication provides no security for transmitted data e Shared Key All data transmitted over the wireless LAN is encrypted The SBG1000 authenticates and transfers data to and from all clients having shared key authentication enabled and an identical WEP key For optimal security we recommend changing the WEP keys frequently The default is Open System Encryption Use a WEP key length that is compatible with your wireless client adapters Choose one of e Enable 64 Bit Use only if you have wireless clients that do not support 128 bit encryption e Enable 128 Bit The recommended setting for stronger encryption supported by the Motorola PCC11b wireless card USB11b wireless adapter and most current wireless adapters e Disable WEP Recommended during network setup only Key 1 to Key 4 Sets the active WEP key You can enter up to four 64 bit or 128 bit WEP keys containing the non case sensitive hexadecimal characters 0 to 9 and A to F Only one key can be active e For 64 bit encryption the key must be 10 characters long e For 128 bit encryption the key must be 26 characters long 4 If necessary click Reset Wireless Defaults to reset the wireless defaults 5 Click Save Changes to save your changes A X 473 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License REN Con
71. able the SBG1000 DHCP client on the WAN page the cable service provider automatically assigns the network address subnet mask domain name and DNS server to provide a continuous Internet connection The Internet Protocol Security protocols are IETF authentication and encryption standards for secure packet exchange over the Internet IPSec works at OSI layer 3 and secures everything on the network Internet Key Exchange Internet Security Association and Key Management Protocol Integrated Services Digital Network The International Organization for Standardization http www iso ch is a worldwide federation of national standards bodies from approximately 140 countries ISO is a non governmental organization established in 1947 to promote the development of standardization and related activities in the world with a view to facilitating the international exchange of goods and services and to developing cooperation in the spheres of intellectual scientific technological and economic activity Internet Service Provider International Telecommunications Union kilohertz one thousand cycles per second A X 4137 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB L2F L2TP LAC LAN layer LCP latency LED LNS loopback Layer 2 Forwarding is
72. able to the USB port on the SBG1000 2 Connect the other end to the USB port on the computer 3 Install the USB driver following the appropriate procedure for Setting Up a USB Driver on page 99 Setting Up the Wireless LAN For information about wireless LAN setup see Setting Up the Wireless LAN on page 71 Connecting the Printer Connect the printer to the Motorola SBG1000 Wireless Cable Modem Gateway printer port If a cable was supplied with the printer use that cable Consult your printer documentation to determine cabling requirements from the SBG1000 to the printer After connecting the printer power it on and follow the instructions for Configuring the Print Server on page 81 ft X lt 24 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Wall Mounting the Wireless Gateway If you mount the SBG1000 on the wall you must e Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services e Follow all local standards for installing a network interface unit network interface device NIU NID If possible mount the SBG1000 to concrete masonry a wooden stud or other very solid wall material Use anchors if necessary for example if you must mount the unit on drywall
73. ain applications typically gaming applications GAMING DMZ Enable Gaming DMZ ODM Host RESERWE NEW IP ADDRESS MAC Address i 1 Address net Name fe g 11 22 33 aa bbicc IP Address Host Name 192 168 0 Ade CURRENTLY RESERVED IP ADDRESSES MAC Address IF Address Host Name Gateway gt LAN dhcp reservations page fields Field GAMING DMZ Enable Gaming DMZ DMZ Host RESERVE NEW IP ADDRESS MAC Address IP Address Home Print Description Checking this box designates the selected host as the default Gaming DMZ host The Gaming DMZ host is a CPE with a private reserved IP address designated to be the default DMZ host Only one Gaming DMZ host can be active at any one time The CPE configured to be in the Gaming DMZ is not protected by the firewall and is open to communication from any computer on the Internet Thus carful consideration should be given before configuring your CPE to be in the DMZ This feature is useful if you are having difficulties running certain applications typecally gaming applications The benefit of using a Gaming DMZ host as opposed to a NAT Passthrough host is that a Gaming DMZ host does not require a public IP address as would be required by a NAT Passthrough host If the application requires a public IP address then the host should be configured as a NAT Passthrough You can reserve up to 32 IP addresses assigned by the SBG1000 DHCP server for specific LAN clients For exam
74. an SBG1000 can I still use my old 28 8 Kbps or 56 Kbps modem Yes you can However once you ve experienced the speed of cable Internet access you ll never again want to wait for traditional dial up services ft X 41235 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB gt O gt O O Do I need to change my Internet service provider ISP Currently most Internet service providers do not provide cable Internet access Contact your cable company for your specific information Do I need to subscribe to cable TV to get cable Internet access No but you will need to subscribe to cable Internet service Some systems require that you subscribe to basic service before you can get Internet access and or offer a discount when you use your own SBG1000 Check with your local cable company for specific information What type of technical support is available For questions about your Internet service connection or SBG1000 call your cable service provider What do I do if my SBG1000 stops working Troubleshooting on page 121 provides tips to diagnose problems and simple solutions If you continue to have problems call your cable service provider Can multiple game players on the SBG1000 LAN log onto the same game server and play simultaneously with j
75. any platform that terminates PPP The LNS handles the server side of the L2TP protocol L2TP relies only on the single media over which L2TP tunnels arrive The LNS can have a single LAN or WAN interface but can terminate calls arriving at any of the LACs full range of PPP interfaces asynchronous synchronous ISDN V 120 etc The LNS initiates outgoing calls and receives incoming calls An LNS is analogous to a home gateway in L2F technology A test that loops the transmit signal to the receive signal Usually the loopback test is initiated on a network device The test is used to verify a path or to measure the quality of a signal on that path To return to your previous page click the Acrobat Go to Previous View button ft X 41133 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB MAC address MB Mbps media MIB MHz MPDU MSDU MSO MTU multicast mW The Media Access Control address is a unique 48 bit value permanently saved in ROM at the factory to identify each Ethernet network device It is expressed as a sequence of 12 hexadecimal digits printed on the SBG1000 rear panel You need to provide the HFC MAC address to the cable service provider Also called an Ethernet address physical address hardware address or NIC address On
76. ary License Q an Configuration Basic Gateway TCP IP Wireless Print Server USB 5 Click Next The following window is displayed Add New Hardware Wizard Windows has found an updated driver for this device and also some other drivers that should work with this device Motorola Surfboard SBG1000 USB Gateway One of the other drivers TE LBL lt Back Cancel 6 Select The updated driver and click Next If the following window is not displayed verify that the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is properly inserted in the CD ROM drive If you still cannot find the correct driver file click Cancel to cancel the installation and perform the procedure for Removing the USB Driver from Windows 98 or Windows Me on page 109 Then repeat this procedure Add Hew Hardware Wizard Windows driver file search for the device Motorola Surfboard SBG1000 USB Gateway Windows is now ready to install the best driwer for this device Click Back to select a different driver or click Next to continue Location of driver peas D NETMOTCM INF i Cancel Although your SBG model number may be different than in the images in this guide the procedure is the same 7 After the window shown under step 6 is displayed click Next If a window with the message Copying Files displays and asks for the CD ROM drive type the CD ROM drive etter for example D and click OK
77. as you like S HetMatlhl sps Select an item to evn QUT remove view its description 17 Double click My Computer 18 Double click the Motorola SBG1000 CD icon D in the image 19 Double click remove or remove exe to run the Remove utility from the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM The SURFboard Cable Modem USB Driver Removal window is displayed SURF board Cable Modem USB Driver Removal MA MOTOROLA enone Diver Motorola Inc USB Driver Removal Utility This utility vill remove the USB driver files and registry entries that are About not removed by the Device Managers uninstall process Be sure to remove the driver using the Device Manager first Ensure your USB Cable Modem is disconnected Operating System it Microsoft Windows HF Operations Remove Driver sp2 file s System Completed cURFboard Remove Driver inf file s Information Completed USE Remove Digital Signature File Digital Catalog Completed d Cable Modern Remove Registry entries Completed Status The SURFboard Cable Modem USB driver has been removed Need New Onyvers or more Information You can check for the latest Information about your Motorola SURFooard Cable Modern here http Aiwa Motorola com broadband 20 Be sure the USB cable is disconnected 21 Click Remove Driver Informational messages similar to the ones shown are displayed on the SURFboard Cable Modem USB Driver Removal window After y
78. ateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB Setting Up a USB Driver The following subsections describe setting up a USB driver if you connect a PC to the USB port on the SBG1000 Perform one of the following procedures based on your Windows version Setting Up a USB Driver in Windows 98 on page 100 e Setting Up a USB Driver in Windows 2000 on page 104 e Setting Up a USB Driver in Windows Me on page 107 Setting Up a USB Driver in Windows XP on page 108 The SBG1000 USB driver does not support Macintosh or UNIX computers For those systems you can connect through Ethernet only Caution Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is inserted in the l CD ROM drive before you plug in the USB cable If you have a problem setting up the USB driver remove it by performing one of the following procedures e Removing the USB Driver from Windows 98 or Windows Me on page 109 e Removing the USB Driver from Windows 2000 on page 112 e Removing the USB Driver from Windows XP on page 115 ft X lt q 99 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Se
79. ation NAT is a technique to translate private IP addresses on your LAN to a single IP address assigned by your cable service provider that is that is visible to outside users on the Internet What is IEEE_802 11b IEEE 802 11b is the IEEE wireless network standard What type of firewall is provided on the SBG1000 The SBG1000 provides a stateful inspection firewall What wireless security measures are provided on the SBG1000 To protect data transmitted over wireless connections the SBG1000 supports WEP encryption and MAC access control lists For information see Setting Up the Wireless LAN on page 71 Why is there no Standby button As a security measure current Motorola SURFboard cable modems provide a Standby button to temporarily suspend the Internet connection Because the SBG1000 firewall provides high security levels while connected the Standby button is not required Can still watch cable TV while using my Motorola SBG1000 Wireless Cable Modem Gateway Yes your cable TV line can carry the TV signal while you send and receive information on the Internet What are CableLabs Certified DOCSIS and Euro DOCSIS CableLabs Certified DOCSIS and Euro DOCSIS are the industry standards for high speed data distribution over cable television system networks They are intended to ensure that all compliant cable modems interface with all compliant cable systems Your SBG1000 is DOCSIS or Euro DOCSIS certified If have
80. ay User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q mororoLa Printers The Add Printer wizard gives you step by step instructions for installing a printer To install a new printer double click the Add Printer icon 18 Double click the Add Printer icon to start the Add Printer Wizard T Wizard 19 Click Next Add Printer Wizard X lt 37 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EET Sane Configuration Basic Gateway TCP IP Wireless Print Server USB 20 Select Network printer by clicking its radio button and click Next Add Printer Wizard HE Type the network path or the queue name of pour printer If you don t know its name click Browse to view available network printers Network path or queue name STR Browse Do pou print from MS DOS based programs C Yes i No 21 In the Network path or queue name field type Print Server Name Queue Name and click Next It must match the Print Server Name Queue Name set on the SBG1000 Printer gt CONFIGURATION Microsoft smb Page see page 82 The default is SBG1000 P1 Add Printer Wizard a E g7 Click the manufacturer and model of your printer If your printer came with an installation disk cick Have Disk If your printer is not listed consult
81. ay WE your service provider for assistance wireless PER arre oo Printer JAN admin a 2 Hep Obtain Upstream Parameters Done in Establish IP Connectivity using DHCP Done a m Reboot Acquire Downstream Channel Done Establish Time Of Day Done nL eee BES ou Transfer Operational Parameters through TFTP Done EZ l Cable Modem Status Operational Click Cable Gateway Wireless Firewall Printer Admin Help Info Reboot To Perform Configure and monitor the cable system connection Configure and monitor the gateway preferences see Configuring the Gateway on page 45 Configure and monitor the wireless interface see Setting Up the Wireless LAN on page 71 Configure and monitor the firewall see Setting the Firewall Policy on page 36 Configure the SBG1000 print server see Configuring the Print Server on page 81 Changing the Default Password see page 34 Display information about the SBG1000 see Getting Help on page 35 Display information about the SBG1000 Setup Program Restart the SBG1000 It is the same as pressing the reset button on the Rear Panel for less than five seconds Router is a configuration option that may appear on your window but may not be supported For some settings after you edit the field and click Apply you are warned that you must Reboot for your change to take effect Rebooting takes 10 to 15 seconds After rebooting
82. bol 90 degrees out of phase with other symbols The four constellation points represented by the coordinates 0 0 0 1 1 0 1 1 represent the four possible combinations Quality of service describes the priority delay throughput and bandwidth of a connection To return to your previous page click the Acrobat Go to Previous View button ft Home om X Print Exit lt 142 gt SBG1000 Wireless Cable Modem Gateway User Guide MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB R RAS registration return RF RFC RJ 11 RJ 45 ROM router routing table RTS loss Remote Access Server How a cable modem makes itself known to the CMTS The cable modem configuration file and authorization are verified and the CoS is negotiated A measurement of the quality of the match of the device to the cable system Return loss is the ratio of the amount of power reflected by the device A return loss of 20 dB or greater is preferred Radio Frequency signals used by the CMTS transmitter and receiver to send data over HFC The carrier is modulated to encode the digital data stream for transmission across the cable network Request for Comments published on the IETF or other websites Many RFCs become international standards The most common type of connector for household or office phones An
83. cation between computers Perform one of e Configuring TCP IP in Windows 95 Windows 98 or Windows Me on page 58 e Configuring TCP IP in Windows 2000 on page 60 e Configuring TCP IP in Windows XP on page 64 e Follow the instructions in your Macintosh or UNIX user manual After configuring TCP IP perform one of the following to verify the IP address e Verifying the IP Address in Windows 95 Windows 98 or Windows Me on page 68 e Verifying the IP Address in Windows 2000 or Windows XP on page 69 e Follow the instructions in your Macintosh or UNIX user manual ft X 457 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License PAAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Configuring TCP IP in Windows 95 Windows 98 or Windows Me 1 Onthe Windows Desktop click Start 2 Select Settings and then Control Panel from the pop up menus to display the Control Panel window 3 Double click the Network icon to display the Network window Network E x Configuration The following network components are installed 3Com Fast EtherLink L 107100Mb T Ethernet Adapter Motorola SurtBoard SBG1000 USB Gateway TCP IP gt 3Com Fast EtherLink XL 10 100Mb TX Ethernet A 4 TCP IP gt Motorola SurfBoard SBG1000 USB Gateway gt Primary Network Logan windows Logo
84. cations Glossary License PAAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB 6 If necessary seat an anchor in each hole Use M5 x 38 mm 10 16 x 1 7 inch screws with a flat underside and maximum screw head diameter of 10 5 mm to mount the SBG1000 7 Using a screwdriver turn each screw until part of it protrudes from the wall as shown e There must be 4 0 mm 16 inches between the wall and the underside of the screw head e The maximum distance from the wall to the top of the screw head is 7 6 mm 3 in 7 6 mm 3 inches maximum 10 5 mm 4 inches maximum 4 0 mm 16 inches 8 Place the SBG1000 so the keyholes are above the mounting screws 9 Slide the SBG1000 down so it stops against the top of the keyhole opening ft X 126 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MAEA TERREA Configuration Basic Gateway TCP IP Wireless Print Server USB Wall Mounting Template You can print this page to use as a wall mounting template Be sure you print it at 100 scale In Acrobat Reader be sure that Fit To Page is not checked in the Print dialog box Measure the printed template with a ruler to ensure that it is the correct size 17 24 cm 6 79 in ft X lt 27 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation
85. ccessed from the public Internet Click to add the IP address to the reserved IP address table Displays the NAT passthrough list Click to delete the MAC address from the NAT passthrough list X Exit lt 49 gt SBG1000 Wireless Cable Modem Gateway User Guide Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA PAE OO Re Gateway gt LAN dhcp server config Page Experienced network administrators only can use this page to perform advanced DHCP server configuration STATUS WAN LAN FORT TRIGGERS LOG dhcp server config This page allows you to configure the SEG DHCP server parameters for your private LON Note Only experienced network users should modify these parameters LAN IP Address 192 169 0 1 LAN IP Subnet Mask SEES e Starting IF Address 192 165 0 of DHCP Users 253 DHCP Server Lease Time 3600 seconds Domain Name Time to Live 64 hops Interface Maximum Transmission Unit 1500 bytes Apply CAUTION Do not modify these settings unless you are an experienced network administrator with strong N knowledge of IP addressing subnetting and DHCP Gateway gt LAN advanced page fields Field Description LAN IP Address The SBG1000 LAN IP address in dotted decimal format The default is 192 168 0 1 LAN IP Subnet Mask The subnet mask in dotted decimal format The default is 255 255 255 0 Starting IP Address Sets the start
86. contents up through the application layer to determine more than just the source and destination A stateful inspection firewall is more advanced than a static filter firewall A type of firewall that examines the source and destination in the packet header based on administrator defined rules only An IP address that is permanently assigned to a host Normally a static IP address must be assigned manually The opposite of dynamic IP address A manually defined route IEEE 802 11b term for wireless client A home or office user who accesses television data or other services from a cable service provider A bit mask that is logically ANDed with the destination IP address of a packet to determine the network address A router routes packets using the network address A part of a network commonly abbreviated subnet When subnetting is used the host portion of the IP address is divided into a subnet and host number Hosts and routers use the subnet mask to identify the bits used for the network and subnet number On an Ethernet network a switch filters frames based on the MAC address in a manner similar to a bridge A switch is more advanced because it can connect more than two segments lt 144m SBG1000 Wireless Cable Modem Gateway User Guide MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB symbol rate SYSLOG
87. ctions supplied with the card or adapter ft X 41 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MASAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Security The Motorola SBG1000 Wireless Cable Modem Gateway provides e A firewall to protect the SBG1000 LAN from undesired attacks over the Internet e Security measures to prevent eavesdropping of wireless data Network Address Translation NAT provides some security because the IP addresses of SBG1000 LAN computers are not visible on the Internet The logical network diagram does not necessarily correspond to the network cabling A full discussion of network security is beyond the scope of this document SBG1000 security measures shown in a logical network diagram SBG1000 DMZ computer Se ea Wireless Security WEP shared key encryption nn MAC access control list Closed network Wired Ethernet and or HPNA LAN Wireless IEEE 802 11b LAN Firewall The SBG1000 firewall protects the SBG1000 LAN from undesired attacks and other intrusions from the Internet It provides an advanced integrated stateful inspection firewall supporting intrusion detection session tracking and denial of service attack prevention The firewall e Maintains state data for every TCP IP session on the OSI network and transport layers e Monitors all incoming and
88. dress 1 2 3 5 6 On the Windows Desktop click Start Select Run The Run window is displayed Type winipcfg exe and click OK The IP Configuration window is displayed The Ethernet Adpater Information field will vary depending on the system as shown in the following examples IF Configuration Mm Ea IF Configuration Mm E3 Ethernet Adapter Information Ethernet Adapter Information FFF Adapter Adapter Address Eee IF Address 00 0 0 Subnet Mask 0 0 0 0 Default Gateway Release Rene Adapter Address O0 D8 0E D2 F4 46 IP Address IE Subnet Mask 255 255 255 224 Default Gateway 206 19 57 129 Release Renew Release All Renew All More Info gt gt Release All Renew All More Info gt gt IF Configuration mM a IF Configuration Mm x FFF Adapter Ethernet Adapter Information Ethernet Adapter Information 3Com 3C90 Ethernet Adapter Adapter Address DAB IP Address 2061987145 Subnet Mask 2552552552244 Default Gateway 206 19 57 129 FFF Adapter Adapter Address 3C om 3C90x Ethernet Adapter IP Address Motorola USB Cable Moder Subnet Mask 0 0 0 0 Default Gateway Release Rene OF Release Release All Renew All More Info gt gt Release All Renew All More Info gt The values for Adapter Address IP Address Subnet Mask and Default Gateway on the PC will be
89. e Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Firewall gt LOGS Page Use this page to set which firewall events are logged mcs Mose 1 Sf wireless E Firewall gt gt gt W Printer E Admin 2 Help CE Reboot x Log out FOLIC ALERT LOGS config This page allowttewallLogs Blocking firewall events are logged Select the Session check box to log session events Select the Blocking check box to log blocking events Select the Intrusion check box to log intrusion events W Enable Session Log W Enable Blocking Log W Enable Intrusion Log Firewall gt LOGS page fields Field or Button Enable Session Log Enable Blocking Log Enable Intrusion Log Apply ft Home Print Description Check this box to log session events Check this box to log blocking events Check this box to log intrusions Click to apply your changes X 43 SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q ACETRE Configuration Basic Gateway TCP IP Wireless Print Server USB ft X 144 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA 7 COQ ODL UA Configuring the Gateway This section describes the Gateway configuration pages in the
90. e a eee eee EENE 16 Wireless Security 22 2 2 16 aD nn ager keke SE ne ake Sn aS Virtual Private Networks nananana naaa aaan 16 Pri COIS INNERER HEIEREENENFIERIEAEERENHREER 17 Configuring TCP IP 57 Related Documentation nasaan anana 1 Configuring TCP IP in Windows 95 Windows 98 or Windows Me EEE EEE 58 Installation cn 19 Configuring TCP IP in Windows 2000 60 Configuring TCP IP in Wind Peer 64 Before You Begin v2 222 0 reitet at 19 ie ee r pike p ii 20 Verifying the IP Address in Windows 95 ee 0 Diack dt ae eier Windows 98 or Windows Me 02 000 68 Signing Up for Service uu2 4024ER ee edu 21 Verifying the IP Address in Windows 2000 Ompular System REQUINOMNGMS 6424 inersneine pes K or Windows XP n aunan uaria ern 69 Connecting the SBG1000 to the Cable System 22 Cabling the Ethernet or HPNA LAN 23 Obtaining an IP address in Windows 98 Setting Up the Wireless LAN 71 Windows 98 SE or WindowsMe 23 Configuring a Unique Wireless Network Name 72 Obtaining an IP address in Windows 2000 or er LAN 73 Windows XP 0 c ccc uaaa annaa 23 SEE Obtaining an IP address on Macintosh or Configuring Wireless Clients 22222222 74 UNIX Systems csccccteradessescecdewene 23 Wireless Pages in the SBG1000 Setup Program 74 Connecting a PC to the USB Port 24 Wireless gt STATUS Pag ur isn 00400 anes
91. e megabyte equals 1 024 x 1 024 bytes 1 024 kilobytes or about 8 million bits Million bits per second megabits per second A rate of data transfer The various physical environments through which signals pass for example coaxial unshielded twisted pair UTP or fiber optic cable A management information base is a unique hierarchical structure of software objects used by the SNMP manager and agent to configure monitor or test a device Megahertz one million cycles per second A measure of radio frequency MAC protocol data unit PDU MAC service data unit Multiple Systems Operator A company that owns and operates more than one cable system Also called a group operator The Maximum Transmission Unit is the largest amount of data that can be transmitted in one discrete message on a given physical network The MTU places an upper bound on the size of a message that can be transferred by the network in a single frame Messages exceeding the MTU must be fragmented before transmission and reassembled at the destination A data transmission sent from one sender to multiple receivers See also broadcast and unicast milliwatts To return to your previous page click the Acrobat Go to Previous View button ft Home X 4139 SBG1000 Wireless Cable Modem Gateway User Guide Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wi
92. e printer and SBG1000 off and on again Verify that Enable printer is checked on the Printer CONFIGURATION gt basic page Front Panel Lights and Error Conditions Light RX receive TX transmit LNK light is not on Green power icon light is off Turns Off During Startup If Turns Off During Normal Operation If The receive channel cannot be acquired The receive channel is lost The send channel cannot be acquired The send channel is lost IP registration is unsuccessful The IP registration is lost The SBG1000 is not properly plugged into the The SBG1000 is unplugged power outlet For more information about the lights see Front Panel on page 6 ft Home Print X 411721 SBG1000 Wireless Cable Modem Gateway User Guide Exit ft X 412 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting FAQ Specifications Glossary License PAAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Contact Us In the United States and Canada if you need assistance while working with the SBG1000 and related equipment call 1 877 466 8646 for technical and warranty support Support is available 24 hours a day seven days a week For information about customer service technical support or warranty claims see the Regulatory Safety Software License and Warranty Information card provided with the SURFboard SBG1000 For answers to typical questions see
93. ection Status Connected Duration 00 04 20 Speed 750 0 Kbps Actryity Packets 0 Local Area Connection Properties General Connect using Be Motorola Surfboard SBG1000 USB Gateway Configure Components checked are used by this connection Client for Microsoft Networks A File and Printer Sharing for Microsoft Networks Internet Protocol TCERAF Install Uninstall Froperties Description Transmission Control ProtocolInternet Protocol The default Wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected 6 If Internet Protocol TCP IP is in the list of components TCP IP is installed You can skip to step 10 If Internet Protocol TCP IP is not in the list click Install The Select Network Component Type window is displayed Select Network Component Type 2 x Click the type of network component you want to install Add Cancel Protocol is a language a computer uses Computers must use the same protocol to communicate ft an X 461 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q VAE E ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB 7 Click Protocol on the Select Network Component Type window and click Add The Select Network Protocol window i
94. ed e Consult the dealer or an experienced radio TV technician for help This device must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area Do not overload outlets or extension cords as this can result in a risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulation and broken plugs are dangerous They may result in a shock or fire hazard Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords where they are attached to plugs and convenience receptacles and examine the point where they exit from the product Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord A X lt jii gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AEAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Place this equipment on a stable surface Be sure that the outside cable system is grounded so as to provide some protection against voltage surges and built up static charges Article 820 20 of the
95. el is locked e TX transmit light flashes while scanning for the send channel and changes to solid green when the send channel is locked e LNK link light flashes during SBG1000 registration and configuration and changes to solid green when the cable modem wireless gateway is registered e Globe icon flashes when the SBG1000 is transmitting or receiving data Connecting the SBG1000 to the cable system A X lt 22 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Cabling the Ethernet or HPNA LAN After connecting to the cable system you can connect your wired Ethernet and or HPNA LAN Some samples are shown in Wired Ethernet LAN on page 10 and HPNA LAN on page 13 Detailed information about network cabling is beyond the scope of this document You must install proper drivers for the Ethernet NIC or HPNA adapter Obtaining an IP address in Windows 98 Windows 98 SE or Windows Me You must do the following on each Ethernet client PC running Windows 98 Windows 98 SE or Windows Me 1 Onthe Windows Desktop click Start 2 Select Run The Run window is displayed 3 Type winipcfg exe and click OK The IP Configuration window is displayed IP Configuration Hei Ethernet Adapter Information Motorola USB Cable Modem Adapter Address
96. ense constitutes a waiver of Motorola s rights under United States copyright law This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania without reference to conflict of laws principles THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License Motorola is not responsible for any third party software provided as a bundled application or otherwise with the Software U S GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS The use duplication or disclosure by the Government is subject to restrictions as set forth in subdivision c 1 ii of The Rights in Technical Data and Computer Software clause at 52 227 7013 The contractor manufacturer is Motorola Inc Broadband Communications Sector 101 Tournament Drive Horsham PA 19044 3RD A X lt 147 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA 495002 001 1 03 MGBI
97. er b computer add or remove programs and set up network connections and user Tour Windows XP ca Files and Settings Transfer Wizard All Programs gt Boor Ol 2 Click Control Panel to display the Control Panel window The display varies depending on the Windows XP view options If the display is a Category view as shown below continue with step 3 Otherwise skip to step E Control Panel File Edit View Favorites Tools Help Q sack 7 Ei pO search jy Folders fi m Control Panel 2 P i C k a catego ry g Switch to Classic view r ke Appearance and Themes Printers and Other Hardware See Also 2 a ne 9 Windows Update a y a Help and Support i Network and Internet Connections User Accounts _ EREA Progra i Date Time Language and Regional Options Ni J Sounds Speech and Audio Devices Accessibility Options i y Performance and Maintenance ay X lt 64 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA 7 Ve OC mata a RD E Network and Internet Connections File Edit View Favorites Tools Help Back r Ba pO search Folders FRB Address aie Network and Internet Connections ha Eai See Also x Ls My Network Places Se Pick a task Remote Desktop Re Ph d Modem oti gt Set up or change your Internet connection Le Phone and M
98. er on the SBG1000 for address a specified lease time Private IP addresses are used by the SBG1000 LAN only they are invisible to devices on the Internet See also public IP address protocol A formal set of rules and conventions for exchanging data Different computer types for example PC provisioning UNIX or mainframe can communicate if they support common protocols The process of autodiscovery or manually configuring a cable modem on the CMTS PSTN The public switched telephone network is the traditional circuit switched voice oriented telephone network See also POTS public IP The IP address assigned to the SBG1000 by the cable service provider A public IP address is visible address to devices on the Internet See also private IP address Q QAM QPSK Qos Quadrature Amplitude Modulation uses amplitude and phase modulation to encode multiple bits of data in one signaling element QAM achieves faster data transfer than amplitude or phase modulation alone but the signal is more prone to errors caused by noise QAM requires a transmission circuit with a higher CNR than alternate modulation formats such as QPSK Two types of QAM are e 16 QAM encodes four bits per symbol as one of 16 possible amplitude and phase combinations e 64 QAM encodes six bits per symbol as one of 64 possible amplitude and phase combinations Quadrature Phase Shift Key QPSK modulation sends two bits of information per symbol period with one sym
99. es u x a Ea Address Control Panel fe S is Accessibility Add Remove Add Remove Administrative Date Time Options Hardware Programs T System D Lar Control Panel oos Provides system information and dy amp changes environment settings Display Folder Options Fonts Game Internet Controllers Options Windows Update Windows 2000 Support gt ne S BoB 2 y Keyboard Mouse Network and Phone and Power Options Dial up Co Moden 3 9 aw amp Printers Regional Scanners and Scheduled Sounds and Options Cameras Tasks Multimedia Users and Passwords Provides system information and changes environment settings 4 Double click the System icon to display the System Properties window 5 Click the Network Identification tab System Properties Br ajx General Network Identification Hardware User Profiles Advanced Windows uses the following information to identify your computer on the network Full computer name motorola rugept Workgroup WOREGROUP To use the Network Identification Wizard to join a domain and create a local user click Network ID To rename this computer or join a domain click Properties Froperties OF Cancel Apply A p X 90 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License 10 1
100. ession FIREWALL POLICY Reboot High Safest configuration highest security EO l C I I Log ut Medium Common configuration modest risk Low Minimum security higher risk Your own customized firewall policy Press 4pply then go to the Advanced page to complete customization Custom Mone No security highest risk Apply NOTE Firewalls are not foolproof We recommend choosing the most secure policy 4 Select one of the following Unless you have the necessary expertise and need to setup a custom firewall use High Medium or Low High Safest configuration highest security We recommend this setting Medium Common configuration modest risk Low Minimum security higher risk Custom You can create a custom firewall policy on the Firewall gt POLICY advanced Page see page 39 Do not create a custom policy unless you have the necessary expertise and the need to do so None This setting disables the firewall This is the default action You may consider using one of the SBG1000 pre defined firewall policies to enhance your network security 5 Click Apply to apply your changes ft X lt 36 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Firewall Pages in the SBG1000 Setup Program Use the following pages to configure the firewa
101. etwork connection scheme used in the traditional PSTN telephone network where each connection requires a dedicated path for its duration An alternative is packet switched An IP network containing up to 253 hosts Class C IP addresses are in the form network network network host In a client server architecture a client is a computer that requests files or services such as file transfer remote login or printing from the server On an IEEE 802 11b wireless LAN a client is any host that can communicate with the access point Also called a CPE A wireless client is also called a station A cable modem termination system is a device in the cable system headend that interfaces the HFC network to local or remote IP networks to connecting IP hosts cable modems or gateways and subscribers It manages all cable modem bandwidth It is sometimes called an edge router carrier to noise ratio A type of cable consisting of a center wire surrounded by insulation and a grounded shield of braided wire The shield minimizes electrical and radio frequency interference Coaxial cable has high bandwidth and can support transmission over long distances Class of service traffic management or scheduling functions are performed when transferring data upstream or downstream on HFC Customer premise equipment typically computers printers etc are connected to the cable modem or gateway at the subscriber location CPE can be provided by the subscr
102. figuration Basic Gateway TCP IP Wireless Print Server USB Configuring Wireless Clients For each wireless client computer station install the wireless client card or adapter such as a Motorola PCC11b wireless card or Motorola USB11b wireless adapter following the instructions supplied with the card or adapter Configure the card or adapter to obtain an IP address automatically The Motorola PCC11b wireless card and Motorola USB11b wireless adapter are supplied with a client configuration program called Wireless Client Manger which is installed in the Windows Startup group If Wireless Client Manager is running the E icon is displayed on the Windows task bar Double click the icon to launch the utility To distinguish it from other nearby IEEE 802 11b wireless LANs each wireless LAN is identified by a unique network name also known as a network identifier or ESSID When prompted for the network identifier network name or ESSID type the name set in the ESSID field on the Wireless gt NETWORK window in the SBG1000 Setup Program For more information see Configuring a Unique Wireless Network Name on page 72 After you specify the network name the wireless card or adapter automatically scans for an IEEE 802 11b access point such as the SBG1000 and the proper channel and data rate If shared key authentication is enabled and a WEP key is set on the SBG1000 as described in Configuring Basic Wireless LAN Security
103. gineers Inc http www ieee org is an organization that produces standards technical papers and symposiums for the electrical and electronic industries and is accredited by ANSI IEEE wireless network standard See Ethernet The Internet Engineering Task Force http www ietf org is an open international community of network designers operators vendors and researchers to develop and maintain Internet architecture Technical working groups issue working documents called Internet Drafts The IETF publishes review versions of the drafts called requests for comments RFCs Internet Group Membership Protocol the Internet multicasting standard IGMP establishes and maintains a database of group multicast addresses and interfaces to which a multicast router forwards multicast packets IGMP runs between multicast hosts and their immediately neighboring multicast routers A process where a router acts as an IGMP querier for multicast hosts and an IGMP host to a multicast router The total opposition to ac electron current flow within a device Impedance is typically 75 ohms for coax cable and other CATV components Noise of very short in duration typically of the order of 10 microseconds It is caused by electrical transients such as voltage spikes electric motors turning on and lightning or switching equipment that bleed over to the cable Noise typically caused by discrete frequencies picked up by the cable plant from radio broadcasts
104. h on the WAN X lt 47 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Ma ODL UA Gateway gt WAN page fields continued Field Description DNS IP Address 1 The cable service provider DNS server provides name to IP address resolution If the cable DNS IP Address 2 service provider does not automatically assign DNS addresses from their DHCP server they DNS IP Address 3 must provide at least one DNS server IP address to enter in these fields in dotted decimal format The default is None TCP Session Wait Sets the maximum time in minutes to wait before assuming a TCP session has timed out The Timeout default is 5 minutes UDP Session Wait Sets the maximum time in minutes to wait before assuming a UDP session has timed out The Timeout default is 5 minutes ICMP Session Wait Sets the maximum time in minutes to wait before assuming an ICMP session has timed out Timeout The default is 5 minutes Apply Click to apply your changes ft X 4143 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Gateway gt LAN nat config Page Use this page to configure NAT OS 17 G pepe 7 s E Wireless m Firewall meine 1 m admin feted Reboot nh TED STATUS WAH LAN FORT TRIGGERS LOG
105. he following help is displayed This page allows basic user configuration of your admin settings CHANGE PASSWORD User Id admin i E Motorola 5BG1000 Help Microsoft Internet Explorer New Password and The OMG is initially configured with a userid of Confirm New Password admin and a password of motorola This page allows you to change the password for the CMG It is strongly recommended that you change the configuration password immediately to protect the CMG from unauthorized configuration changes To change an existing password first enter the old password in the Old Password field Next enter the new password in New Password field and confirm the new password by entering it again in the Verify Password field This button also displays help for the window Enable Remote Access Enabling remote access permits you to access the CMG from the Internet You must know the userid password and public IP address assigned to the CMG to obtain access to the configuration pages from the Internet Remote access is provided using a Web browser on the remote client and connecting to the Web server on the CMG The remote access session is secured using https on port 443 You can scroll to browse the help or click another item to display help for that item ft X 4 35 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contac
106. he predefined Application Level Gateway Port Triggers triggers A Port Trigger is needed for certain applications that need one or more ports opened to operate properly The typical applications that need Port Triggers to operate properly are games video conferencing and file transfer e g FTP Note You must ensure your firewall policy allows traffic on the application control ports through the firewall for any Port Triggers you configure I I 1 Printer DirectX TCP M Directs UDP I Directx8 UDP M Directx8 TCP M lv MS zone coam TCP MS zone cam UDF Battle n eti TCP Battle n etz fUDP4 Battle n ets TER Battle n etd Yetmeeti ng 323 Met Fhon e MSN Msg AJL IM TCF UCF UCF TCF TCF W UDP TCF UCF TEE Protocol Port Range 47o2d 47624 47o2d 47624 607s 6075 607s 6075 6667 660 boo 666 6112 6112 6112 6112 4000 4000 LP es Pe 6601 6601 1563 1963 Saale 2625100 sion ae ining TCP UDP TOP UDP TEPUDP Were ots Wee ule te Wey Ue Teese TOP UDP TE RFUDE Wels dele TERU TERADI TCP UDP een Disable Disable Disable Disable Disable Disable Disable Disable Disable TEE Disable Disable Disable Apply Gateway gt PORT TRIGGERS predefined page fields Field Name Enable Protocol Port Range Session Chaining Session Interval Address Replace Multi Host Home Descripti
107. he system Hertz one cycle per second The unit to measure the frequency that an alternating electromagnetic signal cycles through its highest and lowest states Used to define the bands of the electromagnetic spectrum used in voice and data communications or to define the bandwidth of a transmission medium To return to your previous page click the Acrobat Go to Previous View 4 button ft Home om X Print Exit 41135 SBG1000 Wireless Cable Modem Gateway User Guide MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB IANA ICMP ICSA IEEE IEEE 802 11b IEEE 802 3 IETF IGMP IGMP spoofing impedance impulse noise ingress noise Internet internetwork IP ft The Internet Numbering Address Authority IANA is an organization under the Internet Architecture Board IAB of the Internet Society that oversees IP address allocation It is under a contract from the U S government Internet Control Message Protocol is a protocol used for error problem and informational messages sent between IP hosts and gateways ICMP messages are processed by the IP software and are not usually apparent to the end user The International Computer Security Association is the security industry s main source of research intelligence and product certification The Institute of Electrical and Electronics En
108. hernet adapter Local Area Connection Media State z Gable Disconnected If an Autoconfiguration IP Address is displayed as in the following window there is an incorrect connection between the PC and the SBG1000 or there are cable network problems Check the cable connections and determine if you can view cable TV channels on your television GC Copyright 1985 2000 Microsoft Corp G gt 1Ipconfig Windows 2666 IP Configuration Ethernet adapter Local Area Connection 2 Connection specific DNS Suffix Autoconfiguration IP Address 169 254 45 20 Subnet Mask 2 I 255 255 808 686 Default Gateway 2 2 2 n n After verifying the cable connections and proper cable TV operation renew the IP address ft X lt 69 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB To renew the IP address 1 Type ipconfig renew and press ENTER If a valid IP address is displayed as shown Internet access should be available 5 lAlx Microsoft Windows 2666 Version 5 89 2195 GC Copyright 1985 2000 Microsoft Corp G gt 1Ipconfig renew Windows 2666 IP Configuration Ethernet adapter Local Area Connection 2 Gonnection specific DNS Suffix surfhoard com IF Address gt gt 2 2
109. iber or the cable service provider Also called a client Undesired signal interfering with the desired signal carrier sense multiple access with collision detection To return to your previous page click the Acrobat Go to Previous View button ft X 1131 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB D datagram default route dB dBc DBm dBmV demodulation DHCP distortion diversity antennas DNS DOCSIS domain name dotted decimal format download downstream ft Home m X Print In RFC 1594 a datagram is defined as a self contained independent entity of data carrying sufficient information to be routed from the source to the destination computer without reliance on earlier exchanges between this source and destination computer and the transporting network For the most part it has been replaced by the term packet The route by which packets are forwarded when other routes in the routing table do not apply decibel Signal level expressed in dB relative to the unmodulated carrier level desired A unit of measurement referenced to one milliwatt across specified impedance OdBm 1 milliwatt across 5 ohms Signal level expressed in dB as the ratio of the signal power in a 75 ohm system to a reference powe
110. iew Installation Troubleshooting Contact FAQ Specifications Glossary License Q a Configuration Basic Gateway TCP IP Wireless Print Server USB EIER ar File Edit View Favorites Tools Help ei a Search le Folders EBk x i f a Oa Acrobat4o i resources a My Documents tal 3 My Computer rii autorun Launch A 31 Floppy 64 4 Setup Information Macromedia Projector E Se Local Disk dc P 1 KB Macromedia Inc 5661000 wo F 5B Acrobat4n nekmotem MetMot cm T Security Catalog Setup Information I resources 8 KB SKB 1 g Control Panel O Shared Documents en NetMatlm REMOVE remove E Bl SURFboard s Documents System file CI ii Motorola USB Driver Remove See 16 KB Motorola BCS E My Network Places USE Recycle Bin Windows Explorer may appear slightly different than in the image There are variations between Windows versions and you can configure Windows Explorer as you like 16 Double click My Computer 17 Double click the Motorola CD icon D in the image 18 Double click remove or remove exe to run the Remove utility from the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM The SURFboard Cable Modem USB Driver Removal window is displayed SURF board Cable Modem USB Driver Removal MA MOTOROLA Motorola Inc USB Driver Removal Utility This utility vill remove the USB driver files and registry entries that are not removed by the Device Managers uninstall proces
111. ific driver lt Back Next gt Cancel Although your SBG model number may be different than in the images in this guide the procedure is the same Be sure Search for a suitable driver for my device is selected A X lt 104m SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB 2 Click Next The following window is displayed Found New Hardware Wizard Locate Driver Files Pray ae lt a Where do you want Windows to search for driver files ba Search for driver files for the following hardware device 73 USB Cable Modem The wizard searches for suitable drivers in its driver database on your computer and in any of the following optional search locations that you specify To start the search click Nest If you are searching on a floppy disk or CD ROM drive inzert the floppy disk or CD before clicking Next Optional search locations T Floppy disk drives IY CO ROM drives Specify a location error stocoenerernenecceseeneccere Microsoft Windows Update lt Back Cancel Be sure CD ROM drives is the only box checked 3 Click Next The following window is displayed Found New Hardware Wizard Driver Files Search Results ry The wizard has finished searching for driver files for your hardware device
112. ight notices or startup message contained in the Software programs or documentation 5 Export the Software or the Product components in violation of any United States export laws The Product is not designed or intended for use in on line control of aircraft air traffic aircraft navigation or aircraft communications or in design construction operation or maintenance of any nuclear facility MOTOROLA AND ITS PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES Title to this Software including the ownership of all copyrights mask work rights patents trademarks and all other intellectual property rights subsisting in the foregoing and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its 3 party licensors Motorola retains all rights not expressly licensed under this License The Software including any images graphics photographs animation video audio music and text incorporated therein is owned by Motorola or its 3rd party licensors and is protected by United States copyright laws and international treaty provisions Except as otherwise expressly provided in this License the copying reproduction distribution or preparation of derivative works of the Software any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions Nothing in this Lic
113. information flow Electronic path over which date is transmitted The time to live is the number of routers or hops a packet can traverse before being discarded When a router processes an packet it decreases the TTL by 1 When the TTL reaches zero the packet is discarded To place packets inside other packets to send over a network The protocol of the enclosing packet is understood by each endpoint or tunnel interface where the packet enters and exits the network VPNs rely on tunneling to create a secure network Tunneling requires the following protocol types e A carrier protocol such as TCP used by the network that the data travels over e An encapsulating protocol such as IPSec L2F L2TP or PPTP that is wrapped around the original data e A passenger protocol such as IP for the original data A cable system that can transmit signals in both directions to and from the headend and the subscriber To return to your previous page click the Acrobat Go to Previous View button ft Home om X Print 4115 SBG1000 Wireless Cable Modem Gateway User Guide Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB U Z UDP unicast upstream USB UTP VLAN VoIP VPN WAN WAP WECA WEP Wi Fi Wireless Cable Modem Gateway WLAN User Datagram Protocol A point to point da
114. ing IP address assigned by the SBG1000 DHCP server to clients in dotted decimal format The default is 192 168 0 2 of DHCP Users Sets the number of clients for the SBG1000 DHCP server to assign a private IP address There are 253 possible client addresses The default is 253 DHCP Server Lease Sets the time in seconds that the SBG1000 DHCP server leases an IP address to a client The Time default is 60 seconds Domain Name Sets the domain name for the SBG1000 LAN The default is None Time To Live Sets the TTL hop limit for outbound packets The default is 64 Interface Maximum Sets the SBG1000 LAN MTU in bytes The minimum is 68 bytes The default is 1500 bytes Transmission Unit Apply Click to apply your changes You must reboot the SBG1000 ft X 500 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Gateway gt LAN dhcp reservations Page Use this page to configure DHCP reservations J Reboot E EE x Les ou f STATUS WHAM LAN PORT TRIGGERS LOG dhcp reservations EMZ stands for de militarized zone The computer configured to be in the DMZ is not protected by the firewall and is open to communication from any computer on the Internet Thus careful consideration should be given before configuring your computer to be in the OMZ This feature is useful if you are having difficulties running cert
115. interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Copyright 2003 by Motorola Inc All rights reserved No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from Motorola
116. ions you will make to the SBG1000 Ethernet HPNA wireless USB and or printer e Check that you have the proper cables adapters and adapter software to connect to your SBG1000 For Ethernet you ll need Ethernet cables and network interface cards NICs with accompanying installation software For HPNA you ll need telephone jumper cables HPNA interface cards and the installation software For wireless connections you ll need wireless adapters and the installation software for the adapters For USB you ll need a USB cable and the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM which contains the software for USB installation For the printer you ll need a printer cable Before You Begin Before you begin the installation check that you received the following items with the Motorola SBG1000 Wireless Cable Modem Gateway Item Description Power cord iL Connects the SBG1000 to the AC electrical outlet 10 100Base T Ethernet cable w USB cable ___ Connects to the USB port p P Phone wire jumper Connects to a telephone line used for the HPNA network with RJ 11 connectors Connects to the Ethernet port Dii Motorola SBG1000 Contains this User Guide and USB drivers Wireless Cable Modem Q Gateway CD ROM D You will need 75 ohm coaxial cable with F type connectors to connect the SBG1000 to the nearest cable outlet If a TV is connected to the cable outlet you may need a 5 900 MHz
117. isplays a list of all Port Triggers you have defined and their configuration parameters Select the port to have a priority status ft X 5 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA nn naan Ann Gateway gt LOG Page Use this page to view detailed information about the gateway STATUS WAN LAH FORT TRIGGERS LOG mc Gateway Pii E wireless This page displays detailed information intended for use by an authorized Motorola ml Firewall Corporation Cable Modem technician Printer i Help CAP unable to make C NAPT 2003 01 14 12 55 12 6 Notice Oxo4csis4g Mapping No WAN IP address available DHCP REBIND sent Invalid DHCP m 2003 01 14 12 55 14 4 Error Oxd400C140 Reboot option Gateway gt LOG page fields Field Time Priority Code Message ft Home Description The data and time in the format yyyy mm dd hh mm ss hours hh are 00 to 23 Indicates the importance of the message Code associated with this message Describes the event X 56 SBG1000 Wireless Cable Modem Gateway User Guide Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Configuring TCP IP You must be sure all client computers are configured for TCP IP a protocol for communi
118. lation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Ma ODL UA Gateway gt PORT TRIGGERS predefined Page When running an application on your PC that accesses the internet the application typically initiates communications with a computer on the internet With certain applications primarily gaming applications the computer on the internet also initiates communications with the application on your PC Normally NAT does not allow this incoming communication Port triggering is a mechanism that allows these incoming connections to occur The SBG1000 is preconfigured with port triggering for common applications You can also configure additional port triggers if needed To do so requires a technical understanding of how the application works To configure port triggers for an application you need to know the transport protocol TCP or UDP and the application port number which depends on the application you are using You can use the default values for the remaining parameters If an application requires port triggering only one PC attached to the SBG1000 can be using that application at any given time ft X 53 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation os Contact pau RR Glossary License of Wireless I 1 I 1 I E Firewall I I I I I T I PORT TRIGGERS predefined STATUS LOG This page allows you to enable or disable t
119. les Hardware profiles provide a way for you to set up and store different hardware configurations Hardware Profiles OF Cancel Apply A X lt 112 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB 5 On the System Properties window click the Hardware tab 6 Click the Device Manager button to display the Device Manager window a x Action View E MOTOROLA RUQZPT c Computer H E Disk drives eS Display adapters Uninstall Hii DYDICO ROM drives aS Floppy disk controllers Ee Floppy disk drives 5 IDE ATA ATAPI controllers fae Keyboards H Mice and other pointing devices ae Monitors Network adapters ben H 3Com EtherLink 10 100 PEI For Complete PC Management NIC 3C905C Tx Fl lf Ports COM amp LPT m e Sound video and game controllers E E System devices E Universal Serial Bus controllers Although your SBG model number may be different than in the images in this guide the procedure is the same 7 On the Device Manager window double click Network Adapters 8 Click the Motorola SurfBoard SBG1000 USB Gateway The Uninstall icon displays on the window near the top 9 Click the Uninstall icon The following window is displayed Confirm Device Removal a ajx Motorola
120. liant devices on a combination of e 10 100Base T Ethernet e IEEE 802 11b wireless networking e HPNA V2 0 e USB V1 1 Each computer needs appropriate network adapter hardware and driver software The clients on the Ethernet wireless HPNA or USB interfaces can share e internet access with a single cable service provider account subject to network operator terms and conditions e Files printers storage devices multi user software applications games and video conferencing Wireless and wired network connections use Windows networking to share files and peripheral devices such as printers CD ROM drives floppy disk drives and lomega Zip Drives ft X lt 9 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AE E ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Wired Ethernet LAN Each computer on the Ethernet LAN requires an Ethernet network interface card NIC and driver software installed Because the Motorola SBG1000 Wireless Cable Modem Gateway Ethernet ports support auto MDIX you can use either straight through or cross over cable to connect a hub switch or computer Use category 5 cabling for all Ethernet connections The physical wiring arrangement has no connection to the logical network allocation of IP addresses Sample SBG1000 Ethernet network connections Coaxial cable
121. ll e Firewall gt POLICY basic Page see page 38 e Firewall gt POLICY advanced Page see page 39 e Firewall gt ALERT basic Page see page 41 e Firewall gt ALERT email Page see page 42 e Firewall gt LOGS Page see page 43 For some settings after you edit the field and click Apply you are warned that you must Reboot for your change to take effect Rebooting takes 10 to 15 seconds After rebooting you must log in again ft X lt 37 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB Firewall gt POLICY basic Page Use this page to select a predefined firewall policy for all packets processed by the SBG1000 firewall as described in Setting the Firewall Policy on page 36 Advanced users only can create a custom policy on the Firewall gt POLICY advanced Page see page 39 The FIREWALL POLICY setting None disables the firewall This is the default setting You may consider using one of the SBG1000 pre defined firewall policies to enhance your network security You can click on the advanced tab to view the firewall rules that are applied for each firewall setting high medium and low The predefined policies provide outbound Internet access for computers on the SBG1000 LAN The SBG1000 firewall uses statef
122. mance similar to a dedicated link for example a leased line but at much lower cost A wide area network provides a connection over a large geographic area such as a country or the whole world The bandwidth depends on need and cost but is usually much lower than for a LAN Wireless access point or Wireless Access Protocol See also access point The Wireless Ethernet Compatibility Alliance is a trade organization that works to ensure that all wireless IEEE 802 11b Wi Fi devices computer cards laptops air routers PDAs etc can communicate with each other Wired Equivalent Privacy encryption protects the privacy of data transmitted over a wireless LAN WEP uses keys to encrypt and decrypt transmitted data The access point must authenticate a client before it can transfer data to another client WEP is part of IEEE 802 11b Wireless fidelity pronounced y phi brand name applied to products supporting IEEE 802 11b The Motorola SBG1000 Wireless Cable Modem Gateway is a single device that combines a cable modem router Ethernet switch wireless access point HPNA connection print server and DHCP server for SOHO or SME use wireless LAN world wide web An interface to the Internet that you use to navigate and hyperlink to information To return to your previous page click the Acrobat Go to Previous View button ft Home om X Print Exit lt 146 gt SBG1000 Wireless Cable Modem Gateway User Guide Overview In
123. n Eile and Print Sheng Description OF Cancel Although your SBG model number may be different than in the images in this guide the procedure is the same 4 Select the Configuration tab 5 Verify that TCP IP is installed for the adapter used to connect to the SBG1000 If TCP IP is installed skip to step 10 If TCP IP is not installed for the adapter continue with step 6 6 Select the adapter to use for the SBG1000 connection and click Add The Select Network Component Type window is displayed Select Network Component Type 2 x Click the type of network component you want to install Add YO Protocol Cancel m FS O ETViCE Protocol i a language a computer uses Computers must use the same protocol to communicate 7 Click Protocol and click the Add button A X 455 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB 8 Click Microsoft in the Manufacturers section and click TCP IP in the Network Protocol section of Select Network Protocol window Select Network Protocol x Click the Network Protocol that you want to install then click OK If you have an installation disk for this device click Have Disk Manufacturers Network Protocals a PX SP amp compatible Protocol Microsoft
124. n the packet header For example a hop count of six means the packet has traversed six routers The packet hop count increases as the time to live TTL value decreases In IP a host is any computer supporting end user applications or services with full two way network access Each host has a unique host number that combined with the network number forms its IP address Host also can mean e A computer running a web server that serves pages for one or more web sites belonging to organization s or individuals e A company that provides this service e In IBM environments a mainframe computer The Home Phoneline Networking Alliance HomePNA standard enables home network devices to interact over existing telephone wiring without disturbing normal voice service An HPNA network processes manages transports and stores data to enable telephones fax machines desktops laptops printers scanners and web cameras to connect and interoperate over home telephone wiring HPNA uses frequencies that are not used for phone modems or voice communications HPNA can work on a Digital Subscriber Line DSL Motorola is an HPNA participant Hyper Text Markup Language On a LAN a hub is a device that connects multiple hosts to the LAN A hub performs no data filtering See also bridge and router An IP hub is typically a unit on a rack or desktop On an HFC network a hub is a scaled down headend that performs some or all headend functions for part of t
125. ndow is displayed System Settings Change Ea pr e To finish setting up your new hardware you must restart your computer Do you want to restart your computer now 5 Disconnect the USB cable from the PC or SBG1000 6 Click Yes to restart the computer 7 Insert the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM in the CD ROM drive After a short time a window with language choices is displayed 8 Press the Esc key on the keyboard to exit the start up screens 9 To start Windows Explorer click Start and select Run ft X lt 110 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB File Edt View Go Favorites Tools Help 2 4 a x Hack konsend Up Cut Copy Paste Undo Delete Properties Views Acrobat40 fBSOUICes DS_Store 3 autorun Launch je nelmotor NetMotCm S HetMatlhl sps Git remove Fy My Computer Eee 3 Floppy amp Winds_se C Sbg1000 D Select an item to view its description ST MS Acrobat4 C resources 5 Printers faa Control Panel i 68MB Disk free space 0 bytes E My Computer ee Windows Explorer may appear different than in the image There are variations between Windows versions and you can configure Windows Explorer as you like 11 Double
126. necting USB or Ethernet cable from the cable modem or the user s PC e Operate this product only from the type of power source indicated on the product s marking label If you are not sure of the type of power supplied to your home consult your dealer or local power company e Upon completion of any service or repairs to this products ask the service technician to perform safety checks to determine that the product is in safe operating condition It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected This is to avoid damaging the equipment by local lightning strikes and other electrical surges Different types of cord sets may be used for connections to the main supply circuit Use only a main line cord that complies with all applicable product safety requirements of the country of use Installation of this product must be in accordance with national wiring codes Place unit to allow for easy access when disconnecting the power cord adapter of the device from the AC wall outlet Wipe the unit with a clean dry cloth Never use cleaning fluid or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust This product was qualified under test conditions that included the use of the supplied cables between system components To be in compliance with regulations the user must use these cables and install them properly Connect the unit to a gr
127. necting the antennas provided with the SBG1000 MOTOROL 3 Connect the cables from the Motorola External Diversity Antenna to the connectors on the Motorola SBG1000 Wireless Cable Modem Gateway Front Panel Hand tighten the connectors to avoid damaging them Using excessive force may damage the connectors ft X lt q 29 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MAERT EERE Configuration Basic Gateway TCP IP Wireless Print Server USB Connecting the Optional External Diversity Antenna to the SBG1000 MOTOROLA 4 Position or mount the External Diversity Antenna in a suitable location away from the computer and monitor Follow the instructions provided with the External Diversity Antenna Do not twist the antenna cables To obtain optimum results try moving the External Diversity Antennas to slightly different locations f X lt q 30 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EEE Configuration Basic Gateway TCP IP Wireless Print Server USB Configuring the SBG1000 Configuring the SBG1000 includes e Starting the SBG1000 Setup Program see page 32 e Changing the Default Password see page 34 e Getting Help see page 35 e Setting the Firewall Policy see page 36 For more information
128. nnected e Dol need a user name or password to access the Internet or use e mail Computer System Requirements You can connect Microsoft Windows Macintosh UNIX or Linux computers equipped as follows to the SBG1000 LAN e One of the following Ethernet 10Base T or 10 100Base T Ethernet adapter with proper NIC driver software installed IEEE 802 11b Any IEEE 802 11b device For information about the Motorola PCC11b Wireless Card PCMCIA type II 3 3 V slot or USB11b Wireless Adapter see Optional Accessories on page 4 HPNA HPNA phone line adapter installed with proper HPNA driver software installed e PC with Pentium class or better processor e Windows 98 Windows 98 SE Windows Me Windows 2000 Windows XP Windows NT Macintosh or Linux operating system with operating system CD ROM available e Minimum 16 MB RAM recommended e 10 MB available hard disk space You can use any web browser such as Microsoft Internet Explorer or Netscape Navigator with the Motorola SBG1000 Wireless Cable Modem Gateway You can use the USB connection with any PC running Windows 98 Windows 2000 Windows Me or Windows XP that has a USB interface The USB connection requires special USB driver software that is supplied on the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM You can upgrade the USB drivers from the Internet For information check our website http www motorola com broadband A X lt 21 gt SBG1
129. nse Q AE E Sano Configuration Basic Gateway TCP IP Wireless Print Server USB Wireless gt STATISTICS page Use this page to display wireless statistics STATUS NETWORK SECURITY Ip pe WIRELESS STATISTICS Transmitted Fragment Count CE Mean EEE Bremen Se Multicast Transmitted Fragment Mose Multicast Transmitted Fragment Failed Count Retry Count Multiple Retry Count Frame Duplicate Count Request to Send Success Count Reboot Request to Send Failure Count mh m Acknowledge Failed Count Received Fragment Count Multicast Received Fragment Count Frame Check Sequence Error Count Transmitted Frame Count 395 WEP Undecryptable Count D Refresh Wireless gt STATISTICS page fields Field or Button Description Transmitted The number of acknowledged MAC protocol data units MPDUs with an address in the Fragment Count address 1 field or an MPDU with a multicast address in the address 1 field of type data or management Multicast The number of transmitted fragments when the multicast bit is set in the destination MAC Transmitted address of a successfully transmitted MAC service data unit MSDU When operating as a Fragment Count STA in an ESS where these frames are directed to the AP this implies having received an acknowledgment to all associated MPDUs Failed Count The number of MSDUs not transmitted successfully because the number of transmit attempts exceeded the IEEE 802 11b short or long re
130. nts The set of IP addresses that a DHCP server can lease to clients A company providing cable data services to subscribers A service ID is a unique 14 bit identifier the CMTS assigns to a cable modem or gateway that identifies the traffic type it carries for example data or voice The SID provides the basis for the CMTS to allocate bandwidth to the cable modem and implement CoS service data unit small and medium enterprise Simple Mail Transfer Protocol is a standard Internet protocol for transferring e mail Simple Network Management Protocol is a standard to monitor and manage networks and network devices Data is exchanged using PDU messages small office home office A specified range of frequencies used for transmission of electromagnetic signals An allocation of portions of the available electromagnetic spectrum for specific services such as AM FM or personal communications A device that divides the signal from an input cable between two or more cables A type of firewall that tracks each connection traversing all firewall interfaces to ensure validity In addition to examining the source and destination in the packet header based on static rules a stateful inspection firewall e Examines packet headers on context established by previous packets that traversed the firewall e Monitors the connection state and saves it in a table e Closes ports until a connection to a specific port is requested e May examine the packet
131. ny data Frequency Division Multiple Access is a method to allow multiple users to share a specific radio spectrum Each active user is assigned an individual RF channel or carrier with the carrier frequency of each channel offset from its adjacent channels by an amount equal to the channel spacing which allows the required bandwidth per channel A unit of data transmitted between network nodes that contains addressing and protocol control data Some control frames contain no data Number of times an electromagnetic signal repeats an identical cycle in a unit of time usually one second measured in Hz kHz mHz or GHz File Transfer Protocol is a standard Internet protocol for exchanging files between computers FTP is commonly used to download programs and other files to a computer from web pages on Internet servers The ability to simultaneously transmit and receive data See also half duplex A device that enables communication between networks using different protocols See also router The SBG1000 enables up to 253 computers supporting IEEE 802 11b Ethernet USB or HPNA to share a single broadband Internet connection The address of the default gateway router on the internet Also known as the giaddr Gigahertz one billion cycles per second graphical user interface To return to your previous page click the Acrobat Go to Previous View 4 button ft Home om X Print Exit 1134 SBG1000 Wireless Cable M
132. odem Gateway User Guide MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB H H 323 half duplex headend header hexadecimal HFC hop host HPNA HTML hub Hz A suite of protocols created by the ITU for interactive video conferencing data sharing and audio applications such as VoIP Network where only one device at a time can transmit data See also full duplex A location that receives TV programming radio programming data and telephone calls that it modulates onto the HFC network It also sends return data and telephone transmissions Headend equipment includes transmitters preamplifiers frequency terminals demodulators modulators and other devices that amplify filter and convert incoming broadcast TV signals to wireless and cable channels The data at the beginning of a packet that identifies what is in the packet A base sixteen numbering system that uses sixteen sequential numbers 0 to 9 and the letters A to F as base units before adding a new position On computers hexadecimal is a convenient way to express binary numbers A hybrid fiber coaxial cable network uses fiber optic cable as the trunk and coaxial cable to the subscriber premises The interval between two routers on an IP network The number of hops a packet traverses toward its destination called the hop count is saved i
133. odem Options gt Create a connection to the network at your workplace Troubleshooters gt Set up or change your home or small office network Home or Small Office Networking ene or pick a Control Panel icon Network Diagnostics Internet Options s Network Connections 4 Click Network Connections to display the LAN or High speed Internet connections Skip to step 6 If a classic view similar to below is displayed E Control Panel File Edit View Favorites Tools Help ER z Ei pO search gt Folders Address 3 E 2 ODA Vg Control Panel l ES Accessibility Add Hardware Add or Administrative Date and Time Display Folder Options g Switch to Category view Options Remoy Tools ge Pe deb See Also eS i Fonts Game Internet Keyboard Mouse Network Phone and Windows Update Controllers Options Connections Modem Help and Support Bs ey s sg af D gy Power Options Printers and Regional and Scanners and Scheduled Sounds and Speech Faxes Language Cameras Tasks Audio Devices Taskbar and User Accounts Start Menu 5 Click Network Connections to display the LAN or High speed Internet connections ft m X lt q 65 amp SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MINDER Configuration Basic Gateway TCP IP Wireless Print Server USB 6 Right click on the network connection If more
134. odes packages output with the correct network address data selects routes and recognizes and forwards to the transport layer incoming messages for local host domains A network interface card converts computer data to serial data in a packet format that it sends over the LAN ANIC is installed in an expansion slot or can be built in Every Ethernet NIC has a MAC address permanently saved in its ROM On a LAN a generic term for any network device On an HFC network the interface between the fiber optic trunk and coaxial cable feeders to subscriber locations A node is typically located in the subscriber neighborhood Random spurts of electrical energy or interface May produce a salt and pepper pattern on a television picture To return to your previous page click the Acrobat Go to Previous View 4 button O ohm OSI A unit of electrical resistance The Open Systems Interconnection reference model is an illustrative model describing how data moves from an application on the source host through a network to an application on the destination host It is a conceptual framework developed by ISO that is now the primary model for intercomputer communications OSI is a model only it does not define a specific networking interface To return to your previous page click the Acrobat Go to Previous View button ft X lt 140 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation
135. ommon configuration modest risk Low Minimum security higher risk z F Your own customized firewall policy Press Apply then go to the Advanced page to complete customization Custom None No security highest risk Apply NOTE Firewalls are not foolproof We recommend choosing the most secure policy A X lt 38 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MAERTENS Configuration Basic Gateway TCP IP Wireless Print Server USB Firewall gt POLICY advanced Page Do not create a custom policy unless you have the necessary expertise and the need to do so Instead select one of the default policies as described in Setting the Firewall Policy on page 36 To create a custom firewall policy first select Custom and click Apply on the Firewall gt POLICY basic Page see page 38 Then use this page to configure a custom firewall policy POLICY advanced mca m Gateway This page allows you to construct a custom firewall policy by setting all necessary configuration parameters Ef wireless MH Firewall 323 m Printer ramin Port 1D 2 Help Enable CEC MEW FILTER ENTR Allowed Protocol Reboot Fort Range xls out Protocol Number Allow Inbound Allow Outbound O oO Telnet m 700 700 UDP TCP ICMP m 1010 1010 UDP TCP O HTTPS M 50 00 CJ FIREWALL POLI
136. on Displays the unique name for the Port Triggers This is typically the protocol name Select the Enable check box to activate the Port Triggers for the predefined application Displays the transport protocol used by the Port Trigger The transport protocol can be TCP or UDP Displays the port range From To used by the Port Trigger Displays the session chaining selection for the Port Trigger The options are Disable TCP or TCP UDP Displays the session interval set for the Port Trigger Displays the address replacement method appropriate to the Port Trigger Displays the multi host selection for the Port Trigger X Exit lt q 54 gt Print SBG1000 Wireless Cable Modem Gateway User Guide MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Gateway gt PORT TRIGGERS custom Page Use this page to create a custom Port Trigger STATUS FORT TRIGGERS custom This page allows you to configure custom Application Level Gateway and Smart Tracking Trigger parameters Up to 32 custom Port Triggers can be configured Note You must ensure your firewall policy allows traffic on the application control ports through the firewall for any Port Triggers you configure ADD NEW SPECIAL APPLICATION Name Enable Protocol Port Range Session Chaining Disable Session Interval o seconds ddress Replace Disable Multi Host PORT TRIGGERS TABLE Name Enable F
137. on Basic Gateway TCP IP Wireless Print Server USB 20 Click the WINS tab Advanced TCP IP Settings a zjx IP Settings DNS WINS Options WINS addresses in order of use i Add Edil Remove IF LMHOSTS lookup is enabled it apples to all connections for which TEPAP is enabled Enable LMHOSTS lookup port LMHOSTS Enable NetBIOS over TCPAP Disable NetBIOS over TOPAP Use NetBIOS setting from the DHCP server 21 Click Add The TCP IP WINS Server window is displayed TCP IP WINS Server me zi i WINS server 152 168 100 1l 22 Type 192 168 100 1 click Add 23 Click OK three times to close the Advanced TCP IP Settings window the Internet Protocol TCP IP Properties window and the Local Area Connection Properties window 24 Click Start ft X lt q 94 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB 25 Click Settings 26 Click Printers to display the Printers window EJ Printers Eile Edit view Favorites Tools Help 4 Back E search ZyFolders CBristory AG Ex A Er Address a Printers ao Printers Add Printer The Add Printer wizard gives you step by step instructions for installing a printer To install a new printer double click the Add Printer icon Window
138. on page 121 To reset all values to their defaults hold down the button for more than five seconds Resetting may take 5 to 30 minutes because the SBG1000 must find and lock on the appropriate communications channels The cable port provides a connection to the coaxial cable outlet The power connector provides power to the SBG1000 X lt 8 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License REIN Configuration Basic Gateway TCP IP Wireless Print Server USB Label on the Bottom of the Unit To receive data service you need to provide the MAC address marked HFC MAC ID to your cable service provider MOTOROLA QPSURFboard Model SBG1000 N COVERED UNDER ONE ORMOGRE U S PN PATENT NUMBERS 4 613 901 4 653 114 5 396 518 5 475 716 5 511 082 5 511 006 5 621 761 CUSTOMER SM ECDEFGHLKL 5 666 358 5703887 AND 5 745 622 ANG PATENTS PEN BIN G COPYRIGHT 2002 MOTOROLA ING SIN PFPPFHHY JJSSSSSCAABBCCEE Input Voltage 100 240 AGS0 ROHzI 1SA EEE Input Voltage 105 125 VAC BOHzI 1EA FC iI HAC ID ABCDEFO12345 USB CPE MAC D ABCDEFO1245 GATEWAY MGMT MAC ID ABCDEFO 12345 OTHER REGULATORY SYMBOLS CERTIFICATION MADE IN Wiring the SBG1000 LAN The Motorola SBG1000 Wireless Cable Modem Gateway enables connection of a Class C network with up to 253 client computers and other IEEE 802 11b comp
139. onfiguration Basic Gateway TCP IP Wireless Print Server USB FAQ Specifications Glossary License ft m X lt v gt Home Print Exit Contents OvervieW Te 1 Firewall Pages in the SBG1000 Setup Program 37 l Firewall gt POLICY basic Page 38 Powerful Features in a Single Unit 2 Firewall gt POLICY advanced Page 29 o Wi ohn baee e ee 2h3 40s oes EE 2 Firewall gt ALERT basic Page 41 Sampe EB NER NER 3 Firewall gt ALERT email Page 42 Optional Accessories 0 000 cee ees 4 Firewall gt LOGS Page 2 242 2 se eee 43 see 2er ee Se eee rare rd 6 Rear Panel 0 0 0 ccc ccc cece eens 8 Configuring the Gateway 45 Label on the Bottom of the Unit 9 Gateway gt STATUS Page 00000 46 Wiring the SBG1000 LAN 20 00006 9 Gateway gt WAN Page 000 eee eeee 47 Wired Ethernet LAN de cx Sens coe acs an a ao oat ne 20s ea ars 10 Gateway gt LAN nat config Page Tere Tee 49 USB CONNECCION EEE 12 Gat gt LAN dh fia P 50 RBS NEN LEEREN ER 13 ENG a nl A un IEEE 802 11b Wireless LAN 22 222220 14 Gateway gt LAN dhcp reservations Page 51 DOORS Lenin ante una 15 Gateway gt PORT TRIGGERS predefined Page 53 Firewall 4c ds dee0 444 kes S04 444A Rabe OO 15 Gateway gt PORT TRIGGERS custom Page ee 55 E ne ee ee ee ee ee
140. onfigures network hardware and software ft Home Print File Edt View Favorites Toos Help E Seach yFolders Hitoy ii GZ X wo Ede Es E T Control Panel o ew Go a 8 Mm Accessibility AddNew Add Remove Options Hardware Programs Folder Options gt 8 a Automatic Date Time Dial Up Updates Networking q amp as Internet Java Plugin Keyboard Options Passwords Power Ophons Gaming Options obec Data Taskbar and Stat Menu Sounds and System Telephory Multinedia Scheduled Tasks Scanners and Cameras X Exit lt 34 gt Display Modems Regional Settings E Users hy Computer SBG1000 Wireless Cable Modem Gateway User Guide Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MACET EER Configuration Basic Gateway TCP IP Wireless Print Server USB 4 Double click the Network icon to display the Network window 5 Click the Identification tab ORKGROUA 6 Inthe Workgroup field type the Workgroup name Be sure it matches the Domain Name configured on the SBG1000 Printer gt CONFIGURATION Microsoft smb Page see page 82 7 Click the Configuration tab to display the Configuration page 9 3Com EtherLink ML 10 100 PCI NIC 3C905 TX Dial Up Adapter Motorola SurfBoard 4200 USB Cable Modem 8 Select the TCP IP for the SBG1000 network interface as shown above X
141. ou remove the USB driver re install it following Setting Up a USB Driver in Windows 2000 on page 104 If you continue to have problems contact your cable service provider ft X lt 114 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB Removing the USB Driver from Windows XP 1 On the Windows desktop click Start to display the Start window 54 SURFboard mr Internet gt My Documents e Internet Explorer 1 Wa E mail LL My Recent Documents Cal Outlook Express I MSN Explorer _S My Pictures 129 My Music al Provides options for you to customize the appearance and functionality of your Hr Windows Movie Maker computer add or remove programs and set up network connections and user u Help and Suppa Tour Windows xP Files and Settings Transfer B23 Wizard All Programs gt 2 Click Control Panel to display the Control Panel window The display varies depending on the Windows XP view options E Control Panel File Edit View Favorites Tools Help ER 7 i pO search I Folders fi gt Vg Control Panel P i C k a catego ry g Switch to Classic view ee Appearance and Themes Printers and Other Hardware See Also x Dr 9 Windows Update a a Help and Sup
142. ounding type AC wall outlet 100 240 V AC using the standard power cord adapter as supplied with the unit Do not cover the device or block the airflow to the device with any other objects Keep the device away from excessive heat and humidity and keep the device free from vibration and dust Installation must at all times conform to local regulations ft X lt ii gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AEAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB This product is provided with a separate Regulatory Safety Software License and Warranty Information card If one is not provided with this product please ask your service provider or point of purchase representative as the case may be e THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE REGULATORY SAFETY SOFTWARE LICENSE AND WARRANTY INFORMATION CARD NOT ALL STANDARDS APPLY TO ALL MODELS e NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT EXCEPT AS STATED ON THE REGULATORY SAFETY SOFTWARE LICENSE AND WARRANTY INFORMATION CARD MOTOROLA S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful
143. our changes A X lt 41 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB Firewall gt ALERT email Page Use this page to configure the e mail alert parameters a ALERT LOGS email OEN UM Gateway This page allows you to configure the Email parameters Enter the IF address of the email Ju wireless SMTP server in the Email Server IP Address Enter the port number the SMTP email server is B mau listening on in the Email Server Port field Enter the sender s email address in the Email E Firewall ose Sender field Enter the list of recipient s email addresses in the Email Recipient List field ALERT EMAIL Email Server IP Address j10 10 10 100 Email Server Port 25 Amel NE J i iL Email Sender surfer surfboard com ECES mjesurfboard com L pa Email Recipient List Firewall gt ALERT email page fields Field or Button Description E mail Server IP Address Sets the e mail server IP address in dotted decimal format E mail Server Port Sets the e mail server port number E mail Sender Sets the sender e mail address E mail Recipient List Sets the list of e mail addresses that receive alerts from the SBG1000 firewall Apply Click to apply your changes ft X lt 42 gt SBG1000 Wireless Cable Modem Gateway User Guide Hom
144. out installing network wiring Depending on distance wireless connection speeds can match that of Ethernet at 11 Mbps An HPNA connection to connect computers to the LAN over existing telephone wiring this provides the advantage of using your existing phone lines for network wiring with up to 10 Mbps throughput A USB connection for a single PC A single broadband connection for up to 253 computers to surf the web all computers on the Ethernet wireless HPNA LAN and USB communicate as if they were connected to the same physical network A built in DHCP server to easily configure a combined wired and or wireless Class C private LAN An advanced firewall supporting stateful inspection Intrusion detection DMZ Denial of service attack prevention Network Address Translation NAT Virtual private network VPN pass through operation supporting IPSec PPTP or L2TP to securely connect remote computers over the Internet A print server to enable Windows Macintosh UNIX and Linux computers to share one or more printers Easy Setup It is much easier to configure a LAN using the Motorola SBG1000 Wireless Cable Modem Gateway than it is using typical networking equipment The Installation Assistant application on the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM enables easy connection to the cable network For basic operation most default settings require no modification The Setup Program
145. outgoing packets applies the firewall policy to each one and screens for improper packets and intrusion attempts e Provides comprehensive logging for all User authentications Rejected internal and external connection requests Session creation and termination Outside attacks intrusion detection You can configure the firewall filters to set rules for port usage and to block specific IP domains and networks For information about choosing a default firewall policy see Setting the Firewall Policy on page 36 A X 415 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q MASAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB DMZ A de militarized zone DMZ is one or more computers logically located outside the firewall between an SBG1000 LAN and the Internet A DMZ prevents direct access by outside users to private data You can use a DMZ to set up a web server without exposing confidential data on your network A DMZ is also useful for people playing games that have a problem running a computer game s protocol through a firewall DMZ provides the person playing games a way to expose a single host directly to the Internet and thus overcome any firewall issues Wireless Security To prevent unauthorized eavesdropping of data transmitted over the wireless LAN you must enable wireless security The
146. ple you can reserve an IP address for a private FTP server to ensure that it always receives the same private IP address Type the MAC address of the DHCP client for which a reserved IP address is required The format is 16 hexadecimal numerals Sets the host portion of the reserved IP address for the LAN client having the specified MAC address When the LAN client requests an IP address the SBG1000 DHCP server assigns the client this IP address X lt 51 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Gateway gt LAN dhcp reservations page fields continued Field Host Name Add CURRENTLY RESERVED IP ADDRESSES MAC Address IP Address Host Name Delete Delete ft Home m Print Description If your ISP requires a hostname to access their network enter the hostname provided to you in the Host Name field Click Add to reserve a new IP address Displays all DHCP clients that have specific IP addresses reserved for their use by MAC and IP address Displays the reserved MAC addresses Displays the reserved IP addresses Displays the host name Click this box to remove the reserved IP address for the client Click this button to remove the reserved IP addresses for clients designated by the Delete box X lt q 52 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit Overview Instal
147. port i Network and Internet Connections User Accounts RTE EATE ETETE Date Time Language and Regional a Options e Sounds Speech and Audio Devices Accessibility Options I i r Performance and Maintenance A m X lt 115 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview nal on Configuration Basic Gate Contact pau re Yr License Q MOTOROLA r kk a mei Aia Dass 3 Ifa Category view similar to the image under step 2 is displayed click Performance and Maintenance to display the Performance and Maintenance window Otherwise skip to step 5 E Performance and Maintenance File Edit View Favorites Tools Help Back Ei P Search Er Folders mE gt Address F Performance and Maintenance gt E Performance and Maintenance See Also File Types WR System Restore Pick a task Teaubleshoata S gt See basic information about your computer 3 renden gt Adjust visual effects gt Free up space on your hard disk gt Back up your data gt Rearrange items on your hard disk to make programs run faster or pick a Control Panel icon EPE Administrative Tools u Power Options i m E Scheduled Tasks ar System See information about your computer system and change settings for hardware performance and automatic updates 4 Click System to display the System Properties window Skip to step 6 f X lt 116 gt SBG1000 Wireless Cable Modem Gateway User
148. pports bi directional communication you can enable Extended Capabilities Port ECP Mode which can provide a performance benefit over a standard port Use the following pages to configure the print server for the necessary platform s Windows Printer gt CONFIGURATION Microsoft smb Page see page 82 Macintosh Printer gt CONFIGURATION Apple Page see page 83 UNIX Linux Printer gt CONFIGURATION Ipr Page see page 84 Power off the SBG1000 Connect the printer to the printer port on the SBG1000 Rear Panel as shown in Installation on page 19 Power on the printer Power on the SBG1000 If printer configuration was successful the printer icon displays on the SBG1000 front panel If the printer icon is not displayed check the printer cable connection and power the printer and the SBG1000 off and on again Verify that Enable printer is checked on the Printer CONFIGURATON gt basic page ft X lt 81 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Printer gt CONFIGURATION Microsoft smb Page Use this page to configure the print server for Microsoft printing m Gateway wireless Fa eke MSS x lisa out CONFIGURATION Micrasaft smb This page allows you to configure the print server for Microsoft p
149. r when 1 mV is across 75 ohms An operation to restore a previously modulated wave and separate the multiple signals that were combined and modulated on a subcarrier A Dynamic Host Configuration Protocol server dynamically assigns IP addresses to client hosts on an IP network DHCP eliminates the need to manually assign static IP addresses by leasing an IP address and subnet mask to each client It enables the automatic reuse of unused IP addresses The SBG1000 is simultaneously a DHCP client and a DHCP server e A DHCP server at the cable system headend assigns a public IP address to the SBG1000 and optionally to clients on the SBG1000 LAN e The SBG1000 contains a built in DHCP server that assigns private IP addresses to clients An undesired change in signal waveform within a transmission medium A nonlinear reproduction of the input waveform Two identical antennas located a small distance apart to reduce multipath distortion and improve wireless reception Properly placed diversity antennas improve SBG1000 wireless reception The Domain Name System is the Internet system for converting domain names to IP addresses A DNS server contains a table matching domain names such as Internetname com to IP addresses such as 192 169 9 1 When you access the world wide web a DNS server translates the URL displayed on the browser to the destination website IP address The DNS lookup table is a distributed Internet database no one DNS server
150. r gateway to enable Baseline Privacy Automatic medium dependent interface crossover detects and corrects cabling errors by automatically reversing the send and receive pins on any port It enables the use of straight through wiring between the SBG1000 Ethernet ports and any computer printer or hub To return to your previous page click the Acrobat Go to Previous View button ft Home m X Print lt 129 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB B bandwidth Baseline Privacy baud BCP BER binary bit rate BPKM bps bridge broadband broadcast The transmission capacity of a medium in terms of a range of frequencies Greater bandwidth indicates the ability to transmit more data over a given period of time An optional feature that encrypts data between the CMTS and the cable modem or gateway Protection of service is provided by ensuring that a cable modem or gateway uniquely identified by its MAC address can only obtain keys for services it is authorized to access The analog signaling rate For complex modulation modes the digital bit rate is encoded in multiple bits per baud for example 64 QAM encodes 6 bits per baud and 16 QAM encodes 4 bits per baud Binary Communication Protocol The bit error rate is the ratio
151. r intranet UAL lt Back Cancel 32 Inthe Type the printer name field type Print Server Name Queue Name and click Next It must match the Print Server Name Queue Name set on the SBG1000 Printer gt CONFIGURATION Microsoft smb Page see page 82 The default is SBG1000 P1 If a message such as the following displays indicating that the printer driver is not present insert the driver disk provided with your printer in the drive and click OK Connect to Printer SS x The server on which the Print Server Mull Driver printer resides does not hawe the correct printer driver installed IF you Wank to install the driver on your local computer click OK i Cancel A X lt 96 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB The following message should display Add Printer Wizard E E Completing the Add Printer Wizard You have successfully completed the Add Printer wizard You specihed the following printer settings Name Pi on 5861000 Default Yes Location Comment To close this wizard click Finish i Eancel 33 Click Finish to complete printer installation ft X lt 97 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit ft X lt 98 gt SBG1000 Wireless Cable Modem G
152. reless Print Server USB N NAS NAT NAPT NEC network network driver network layer NIC node noise network access server Network Address Translation is an Internet standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic NAT provides some security because the IP addresses of SBG1000 LAN computers are invisible on the Internet If NAT is enabled on the Gateway page there is a one to one mapping between each public IP address and client IP address Network Address Port Translation is the most common form of address translation between public and private IP addresses NAPT is a mapping of one public IP address to many private IP addresses If NAPT is enabled on the Gateway page one public IP address is mapped to an individual private IP address for up to 245 LAN clients National Electrical Code United States The regulations for construction and installation of electrical wiring and apparatus suitable for mandatory application by a wide range of state and local authorities Two or more computers connected to communicate with each other Networks have traditionally been connected using some kind of wiring Software packaged with a NIC that enables the computer to communicate with the NIC Layer 3 in the OSI architecture that provides services to establish a path between open systems The network layer knows the address of the neighboring n
153. rfaces 1 AC Power 1 F Type 5 RJ 45 2 RJ 11 1 DB 25 Dimensions 290 W x 160 D x 70 H mm Weight 0 8 lbs Unit Only X lt 127 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q PARET ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Cable Modem Downstream Modulation Maximum Data rate Frequency Bandwidth Symbol rate 64 QAM 256 QAM Operating Level Range Input impedance Frequency Range Upstream Modulation Maximum Data Rate Bandwidth Frequency Symbol rates Operating Level Range 16 QAM QPSK Output impedance General Cable Interface CPE Network Interface Data protocol Dimensions Power Input Power Environmental Operating temperature Storage temperature Operating humidity ft Home Print X 413 Exit 64 QAM or 256 QAM 38 Mbps maximum 88 MHz to 860 MHz 30 KHz minimum step size 6 MHz 5 069 Msym s maximum 5 361 Msym s maximum 15 dBmV to 15 dBmV 75 ohms nominal 88 to 860 MHz 16 QAM or QPSK variable symbol rates 10 Mbps maximum 200 kHz to 3200 kHz 5 MHz to 42 MHz edge to edge 160 320 640 1280 and 2560 ksym s 8 dBmV to 55 dBmV 8 dBmV to 58 dBmV 75 ohms nominal F Connector female 75 ohm Interface USB Ethernet 10 100Base T auto sensing TCP IP 7 2 H x 2 0 W x 7 8 L 9 Watts nominal 1
154. rinting MICROSOFT SMB NETWORK PRINTING Domain Name WORKGROUP Enable Abort Print Job W Response Time fo Print Server Name Queue Name SBG1 O00 P1 Apply Printer gt CONFIGURATION Microsoft smb page fields Field Domain Name Enable Abort Print Job Response Time Print Server Name Queue Name Apply ft Home Print Description Sets the Microsoft workgroup for the SBG1000 print server You must use this setting for the Workgroup when you add the printer connected to the SBG1000 to each client PC running Windows Check this box to abort a print job if the printer runs out of paper When this is disabled the print server waits to resume printing the job until you add paper to the printer The default is Disabled Sets the response time if you need to slow down the response to a Microsoft SMB client for a slow legacy printer The value can be from 0 no wait to 255 seconds The default is O zero Sets the print server name and queue Enter SBG1000 for the print server name Enter P1 for the queue name Click to apply your changes X lt 32 gt SBG1000 Wireless Cable Modem Gateway User Guide Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Printer gt CONFIGURATION Apple Page Use this page to configure the print server for AppleTalk printing pa CE Mose 1 seem ara pees e BER oe eee FE D Wireless E
155. rites History a I Mail Print Wireless Cable Modem Gateway SBG1000 User ID A Password N nn N SURFboard en MO TOR OLA Log In gashead Er In the User ID field type the User Name the default is admin this field is case sensitive Inthe Password field type the Password the default is motorola this field is case sensitive ft X lt 32 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB 5 Click OK to display the SBG1000 user configuration and status windows Motorola SBG1000 Microsoft Internet Explorer File Edt iew Favortes Tools Help a 2 2 4 2 2 G oe amp Back Fornard Stop Refresh Home Search Favorites History Mail Print Address j http 77 192 168 100 1 frames asp ames E a STATUS SIS AAL ADDRESSES CONFIGURATION LOGS _ 5BG1000 This page provides information about the startup process of the Cable Modem If there is a En problem with the startup the word Failed may appear in the Status column Should this gt TI a occur visit the Help area and perform the Checkup procedures listed there If the problem l continues click on the word Failed for more detailed information about the failure or call Gatew
156. rotoco z T Arolan Chaining Interval Gateway gt PORT TRIGGERS custom page fields Field Name Enable Protocol Port Range From To Session Chaining Session Interval Address Replace Multi Host Port Triggers Table Priority Port Description Enter the unique name for the Port Triggers This is typically the protocol Select the checkbox to enable the custom Port Triggers you are creating Enter the transport protocol used by the Port Triggers The transport protocol can be TCP or UDP Enter the port range used by the Port Triggers The first field is the start of the range the second field is the end of the range Enter session chaining if it is appropriate for the custom application you are configuring Certain applications may open up one or more ports in different port ranges to operate properly The selections are Disable TCP or TCP UDP Enter the session interval appropriate for the custom application you are configuring If the Port Triggers detects traffic on the port range within the session interval it is considered to be traffic related to the initial session If the Port Triggers detects traffic on the port range after the session interval expires it is considered to be a new and unique session Enter the address replacement method appropriate to the custom application you are configuring Enter multiple host support if it is appropriate for the custom application your are configuring D
157. rovider Software provided by third parties may be subject to separate end user license agreements from the manufacturers of such Software The Software is never sold Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License Motorola and its 3rd party licensors retain the ownership of the Software You may USE the Software only in connection with the operation of the Product TRANSFER the Software including all component parts and printed materials permanently to another person but only if the person agrees to accept all of the terms of this License If you transfer the Software you must at the same time transfer the Product and all copies of the Software if applicable to the same person or destroy any copies not transferred TERMINATE this License by destroying the original and all copies of the Software if applicable in whatever form You may not 1 Loan distribute rent lease give sublicense or otherwise transfer the Software in whole or in part to any other person except as permitted under the TRANSFER paragraph above 2 Copy or translate the User Guide included with the Software other than for personal use 3 Copy alter translate decompile disassemble or reverse engineer the Software including but not limited to modifying the Software to make it operate on non compatible hardware 4 Remove alter or cause not to be displayed any copyr
158. rranty Information card provided with the SBG1000 for information about obtaining warranty service ft X lt 103 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB Setting Up a USB Driver in Windows 2000 Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is inserted into the CD ROM drive before you plug in the USB cable A few seconds after you complete the USB connection the Found New Hardware window is displayed Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install a device driver for a hardware device To continue click Nest 1 Click Next The following window is displayed Found New Hardware Wizard Install Hardware Device Drivers A device driver is a software program that enables a hardware device to work with an operating system This wizard will complete the installation for this device a USE Cable Modem A device driver is a software program that makes a hardware device work Windows needs driver files for your new device To locate driver files and complete the installation click Nest What do you want the wizard to do Search for a suitable driver for my device recommended Display a list of the known drivers for this device so that can choose a spec
159. rver USB Setting Up a USB Driver in Windows 98 Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is inserted in the CD ROM drive before you plug in the USB cable This CD contains the USB drivers and must be inserted and read by the PC before you connect the SBG1000 to the PC A few seconds after you complete the USB connection the Add New Hardware Wizard window is displayed Add New Hardware Wizard 1 Click Next The following window is displayed Add Hew Hardware Wizard Be sure Search for the best driver for your device is selected X lt 100 amp SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q mororoLa Be sure CD ROM drive is the only box checked 3 Click Next The message Please wait while Windows searches for a new driver for this device is displayed If the computer successfully locates the driver you can skip to step 6 If the computer does not locate the driver the previous window is displayed again 4 Select Specify a location and type the location of the CD ROM drive ner New Hardware Wizard g o To load the driver successfully you may need to click Browse to manually select the NetMotCM sys file on the CD ROM X 4101 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Gloss
160. s Be sure to remove the driver using the Device Manager first Ensure your USB Cable Modem is disconnected Operating System it Microsoft Windows F Operations Remove Driver sp2 file s System Completed cURFboard Remove Driver inf file s Information Completed USE Remove Digital Signature File Digital Catalog Completed Cable Moder Remove Registry entries Completed Status The SURFboard Cable Modem USB driver has been removed Need New Drivers or more Information You can check for the latest Information about your Motorola SUR Fooard Cable Modern here http fiw Motorola com broadband 19 Be sure the USB cable is disconnected 20 Click Remove Driver Informational messages similar to the ones shown are displayed on the SURFboard Cable Modem USB Driver Removal window After you remove the USB driver re install it following Setting Up a USB Driver in Windows XP on page 108 If you continue to have problems contact your cable service provider A X lt 119 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit ft X lt 120 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB Troubleshooting If the solutions listed here do not solve the problem contact your cable service provider
161. s 2000 Support 1 objectis selected 27 Double click the Add Printer icon to start the Add Printer Wizard Add Printer Wizard Welcome to the Add Printer Wizard This wizard helps you install a printer or make printer connections To continue click Next X lt q 95 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AEA TERERAA Configuration Basic Gateway TCP IP Wireless Print Server USB 28 Click Next Add Printer Wizard Local or Network Printer lz the printer attached to your computer IF the printer i directly attached to your computer click Local printer If itis attached to another computer or directly to the network click Network printer Local printer FF Automatically detect and install my Plug and Play printer lt Back Cancel 29 Click the Network printer radio button to select it and click Next 30 Click Next to browse the network for the SBG1000 printer This step will fail but is necessary 31 Click Back to return to the following window Add Printer Wizard Locate Your Printer How do vou want to locate your printer IF you don t know the name of the printer you can browse for one on the network What do you want to do f Type the printer name or click Next to browse for a printer Name MSBGN o00 P4 Connect to a printer on the Internet or on you
162. s also has a built in antenna Motorola USB11b Wireless Adapter left and PCC11b Wireless Card For installation instructions see the documentation provided with each product ft X lt 4 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q AEA E EARRAS Configuration Basic Gateway TCP IP Wireless Print Server USB The Motorola External Diversity Antenna connects to the Motorola SBG1000 Wireless Cable Modem Gateway providing higher gain to increase wireless LAN performance and coverage even in obstructed locations The External Diversity Antenna specifications are Frequency 2400 to 2500 MHz Gain 5 dBi peak gain nominal Pattern Type Directional vertically polarized Connection Reverse polarity TNC male RG 142 cable For information about connecting the external antenna see Installing the Optional External Diversity Antenna on page 28 Motorola External Diversity Antenna f X lt 5 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Q ETE ERER Configuration Basic Gateway TCP IP Wireless Print Server USB Front Panel The front panel provides indicator lights The model number on your SBG may be different than in some illustrations and screen images 1 2 3 4 5 6 T 3 Activity E Gy lp
163. s displayed Select Network Protocol i x F Click the Network Protocol that you want to install then click OK If you have an installation disk for thie component click Have Disk Network Protocol AppleTalk Protocol DLC Protocol Internet Protocol TCP IP NetBEUI Protocol Network Monitor Driver AMY Link FeSP NetBIOS Compatible Transport Protocol Have Disk 8 Click Internet Protocol TCP IP 9 Click OK The Local Area Connection number Properties window is re displayed Local Area Connection 2 Properties 1 a alx General Connect using Be Motorola Surfboard SEG1000 USB Gateway Configure Components checked are used by this connection m Client for Microsoft Networks A File and Printer Sharing for Microsoft Networks Internet Protocol T CPYIP Install Uninstall Properties Description Transmission Control ProtocolInternet Protocol The default Wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected 10 Be sure the box next to Internet Protocol TCP IP is checked ft X lt 62 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License REN Configuration Basic Gateway TCP IP Wireless Print Server USB Internet Protocol TCP IP Properties General You
164. s the state of MAC access control setting It is set on the Wireless gt SECURITY advanced Control Page see page 78 e Allow Listed Only IEEE 802 11b stations in the MAC access control list can access the wireless LAN e Allow Any Station Access Any 802 11b station can access the wireless LAN MAC Access Displays the MAC addresses of wireless clients having access The list is set on the Control List Wireless gt SECURITY advanced Page ft X lt 75 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Wireless gt NETWORK Page Use this page to configure wireless LAN settings You can use the Motorola SBG1000 Wireless Cable Modem Gateway to operate an IEEE 802 11b wireless LAN without changing its default settings me 7 Mose 1 Ei Reboot IO l EEE Log Gut STATUS NETWORK SEEURITEZ PS Parameters Nave Deen Set TO Permit IEEE GUZ L10 Wireless network Operation WITHOUT additional changes An access point is the term used to describe the cable modem when it is providing wireless local area network connectivity to wireless client devices 4 station or client device is any 602 116 conformant device operating on the wireless local area network WIRELESS Enable Wireless Interface ia ESSID Motorola Channel f Basic Rates 1 2 Ms ABVAMCED SETUP Transmit Power Je mii
165. set to one and the WEP On key value mapped to the client MAC address This indicates that the frame should not have been encrypted or that frame was discarded due to the receiving client not having WEP enabled Click to collect new data X Exit lt 30 gt SBG1000 Wireless Cable Modem Gateway User Guide Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EN Configuration Basic Gateway TCP IP Wireless Print Server USB Configuring the Print Server The SBG1000 print server supports a printer connected to its printer port using Microsoft UNIX Linux or Apple printing Configuring printing consists of Configuring the SBG1000 Print Server Connecting the printer to the SBG1000 as shown in Installation on page 19 Adding a printer to each PC following one of Adding a Printer in Windows 98 or Windows Me on page 84 Adding a Printer in Windows 2000 on page 90 Configuring the SBG1000 Print Server 1 Start the SBG1000 Setup Program as described in Starting the SBG1000 Setup Program on page 32 2 On the left frame click Printer to display the Printer CONFIGURATION gt basic page O N OO CONFIGURATION mere ic Microsoft smb This page allows you to configure the print server PRINT SERWER CONFIGURATION Enable ECF Mode Enable Microsoft SMB pakuat zu Enable AppleTalk Enable LPR Optional For a printer that su
166. shooting Contact FAQ Specifications Glossary License Q AER EPERRA Configuration Basic Gateway TCP IP Wireless Print Server USB Removing the USB Driver from Windows 2000 1 Onthe Windows desktop click Start 2 Click Settings 3 Click Control Panel to display the Control Panel window C o L File Edit View Favorites Tools Help back p A Search Folders EA History Ag DE x m Address Control Panel 3 amp Accessibility Add Remove Add Remove Administrative Date Time Options Hardware Programs Tools z A amp Display Folder Options Fonts Game Internet Controllers Options ww gr 7 HI a ES a Keyboard Mouse Network and Power Options Dial up Co Modem Regional Scanners and Sounds and Options Cameras Tasks Multimedia rovides system information and changes environment settings Provides system information and changes environment settings E My Computer 4 Double click System to display the System Properties window System Properties E a 2 xI General Network Identification Hardware User Profiles Advanced Hardware Wizard Brace The Hardware wizard helps you install uninstall repair ga unplug eect and configure your hardware Device Manager The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the properties of any device Driver Signing Device Manager Hardware Profi
167. stallation Troubleshooting Contact FAQ Specifications Glossary License Q AEAT ERRERA Configuration Basic Gateway TCP IP Wireless Print Server USB Software License Motorola Inc Broadband Communications Sector Motorola 101 Tournament Drive Horsham PA 19044 IMPORTANT PLEASE READ THIS SOFTWARE LICENSE LICENSE CAREFULLY BEFORE YOU INSTALL DOWNLOAD OR USE ANY APPLICATION SOFTWARE USB DRIVER SOFTWARE FIRMWARE AND RELATED DOCUMENTATION SOFTWARE PROVIDED WITH MOTOROLA S CABLE DATA PRODUCT THE CABLE DATA PRODUCT BY USING THE CABLE DATA PRODUCT AND OR INSTALLING DOWNLOADING OR USING ANY OF THE SOFTWARE YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE UPON ACCEPTANCE THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE I DO NOT INSTALL OR USE THE SOFTWARE AND II RETURN THE CABLE DATA PRODUCT AND THE SOFTWARE COLLECTIVELY PRODUCT INCLUDING ALL COMPONENTS DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER AS THE CASE MAY BE FOR A FULL REFUND The Software includes associated media any printed materials and any on line or electronic documentation as well as any updates revisions bug fixes or drives obtained by you from Motorola or your service p
168. stry and professional societies for standards development in the United States This organization defined ASCII and represents the United States to the International Organization for Standardization Automotive Network Exchange Address Resolution Protocol broadcasts a datagram to obtain a response containing a MAC address corresponding to the host IP address When it is first connected to the network a client sends an ARP message The SBG1000 responds with a message containing its MAC address Subsequently data sent by the computer uses the SBG1000 MAC address as its destination The American Standard Code for Information Interchange refers to alphanumeric data for processing and communication compatibility among various devices normally used for asynchronous transmission The SBG1000 uses synchronous timing for upstream data transmissions The CMTS broadcasts messages that bandwidth is available The SBG1000 reserves data bytes requiring x number of mini slots The CMTS replies that it can receive data at a specified time synchronized At the specified time the SBG1000 transmits the x number of data bytes The difference between transmitted and received power resulting from loss through equipment transmission lines or other devices usually expressed in decibels A process where the CMTS verifies that access is authorized using a password trusted IP address or serial number Part of the process between a CMTS and the cable modem o
169. sually over unshielded twisted pair wire terminated with RJ 45 connectors Fast Ethernet 100Base T provides speeds up to 100 Mbps Base means baseband technology and T means twisted pair cable Each Ethernet port has a physical address called the MAC address Euro DOCSIS A tComLabs standard that is DOCSIS adapted for use in Europe event A message generated by a device to inform an operator or the network management system that something has occurred expansion slot A connection point in a computer where a circuit board can be inserted to add new capabilities To return to your previous page click the Acrobat Go to Previous View 4 button ft X 113 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB F FCS F type connector firewall flow FEC FDMA frame frequency FTP full duplex G gateway gateway IP address GHz GUI frame check sequence A type of connector used to connect coaxial cable to equipment such as the SBG1000 A security software system on the SBG1000 that enforces an access control policy between the Internet and the SBG1000 LAN A data path moving in one direction Forward error correction is a technique to correct transmission errors without requiring the transmitter to resend a
170. t To return to your previous page click the Acrobat Go to Previous View 4 button ft X 41130 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration Basic Gateway TCP IP Wireless Print Server USB C CableHome CableLabs cable modem cable modem configuration file circuit switched Class C network client CMTS CNR coaxial cable coax Cos CPE crosstalk CSMA CD A project of CableLabs and technology suppliers to develop interface specifications for extending high quality cable based services to home network devices It addresses issues such as device interoperability QoS and network management CableHome will enable cable service providers to offer more services over HFC It will improve consumer convenience by providing cable delivered services throughout the home A research consortium that defines the interface requirements for cable modems and acknowledges that tested equipment complies with DOCSIS A device installed at a subscriber location to provide data communications over an HFC network Unless otherwise specified all references to cable modem in this documentation refers to DOCSIS or Euro DOCSIS cable modems only File containing operational parameters that a cable modem or gateway downloads from the cable service provider TF TP server during registration N
171. t Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License EN Configuration Basic Gateway TCP IP Wireless Print Server USB Configuring Basic Wireless LAN Security Caution The default settings provide no security for wireless data After the wireless LAN is operational be sure to enable Shared Key Authentication and Wired Equivalent Privacy WEP encryption You must configure the same WEP key on the SBG1000 access point and all wireless clients stations To enable WEP and set the key on the SBG1000 1 On the SBG1000 Setup Program left frame click Wireless 2 Click the SECURITY tab to display the Wireless gt SECURITY basic screen STATUS HEINE SECURITY STATISTICS This page allows you to configure basic wireless security settings for Wired Equivalent Privacy WEP WEP AUTHENTICATION Authentication Open System Shared Key mes 7 Mose Encryption f Enable 64 Bit Enable 128 Bit Disable WEP keyi 0123456789 1123456789abcdef0123456789 key2 po00000000 00000000000000000000000000 keya 0000000000 Inoooo000000000000000000000 C keya 0000000000 oo000000000000000000000000 E Reboot E W Log Gut save Changes Reset Wireless Detaults 3 Set the following Authentication Sets whether shared key authentication is enabled to provide data privacy on the wireless LAN e Open System Any wireless LAN client can transmit dat
172. t FAQ Specifications Glossary License Q EN Configuration Basic Gateway TCP IP Wireless Print Server USB Setting the Firewall Policy Caution j Firewalls are not foolproof Choose the most secure firewall policy you can To enable easy network setup the default firewall policy is Low which provides minimum security To select a predefined policy for all packets processed by the firewall 1 On the SBG1000 Setup Program left panel click Firewall 2 Click POLICY 3 Click basic to display the options for firewall policy POLICY basic This page allows you to select one of the predefined firewall policies high medium low to be applied to all packets processed by the SBG firewall If you select a custom policy you E cable may modify the firewall configuration settings to suit your individual needs Setting the firewall policy to none disables the firewall and is not recommended OEN The approach taken for the predefined firewall policy settings is to provide outbound access to the Internet for the computers on your LAN The SBG firewall uses a stateful packet filtering SPF engine to allow inbound responses only when an outbound session already exists For example if you are using a web browser on one of the computers on your LAN outbound connections are permitted using the HTTP protocol on port 80 Inbound responses from the web server on the Internet are allowed because you have already established an outbound S
173. ta transmission sent from one sender to one receiver This the normal way you access websites See also broadcast and multicast In a cable data network upstream describes the direction of data sent from the subscriber computer through the cable modem to the CMTS and the Internet Universal Serial Bus is a computer interface for add on devices such as printers scanners mice modems or keyboards USB supports data transfer rates of 12 Mbps and plug and play installation You can connect up to 127 devices to a single USB port unshielded twisted pair wire A virtual local area network is group of devices on different LAN segments that are logically configured to communicate as if they are connected to the same wire Voice over Internet Protocol is a method to exchange voice fax and other information over the Internet Voice and fax have traditionally been carried over traditional telephone lines of the PSTN using a dedicated circuit for each line VoIP enables calls to travel as discrete data packets on shared lines VoIP is an important part of the convergence of computers telephones and television into a single integrated information network A virtual private network is a private network that uses virtual connections tunnels routed over a public network usually the Internet to provide a secure and fast connection usually to users working remotely at home or in small branch offices A VPN connection provides security and perfor
174. th the FCC RF exposure compliance requirements the separation distance between the antenna and any person s body including hands wrists feet and ankles must be at least 20 cm 8 inches This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connect
175. than one connection is displayed be sure to select the one for your network interface Network Connections File Edit View Favorites Tools Advanced Help Back gt wa P Search Wey Folders EBk Al LAN or High Speed Internet Network Tasks ocal Area Connection aa Create a new nabled connection 3Com EtherLink L 10 100 Fy Disable Set up a home or small office network Status a Disable this network Repair device Bridge Connections a Repair this connection mij Rename this connection Create Shortcut gt view status of this Delete connection Rename Change settings of this connection Properties Other Places g Control Panel er My Network Places My Documents 4 My Computer 7 Select Properties from the pop up menu to display the Local Area Connection Properties window i Local Area Connection Properties General Authentication Advanced Connect using BB 3Com EtherLink L 10 700 PCI For Complete PC Manage This connection uses the following items El Client for Microsoft Networks ja File and Printer Sharing for Microsoft Networks al Gos Packet Scheduler Internet Protocol T CPYIP Install Uninstall Description Transmission Control ProtocalInternet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected 8 On the Local Area Connection
176. the software automatically Recommended Install from a list or specific location Advanced Click Next to continue 1 Be sure Install the software automatically is selected 2 Click Next Windows automatically searches for the correct USB drivers and installs them If the installation is successful the following window is displayed Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for Motorola Surfboard SBG1000 USB Gateway Click Finish to close the wizard Cancel Although your SBG model number may be different than in the images in this guide the procedure is the same 3 Click Finish to complete the installation Otherwise be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is correctly inserted in the CD ROM drive When you finish setting up the USB driver you can continue with Configuring TCP IP on page 57 ft X 1108 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB Removing the USB Driver from Windows 98 or Windows Me 1 On the Windows Desktop right click one of e In Windows 98 the Network Neighborhood icon e In Windows ME the My Network Places icon The Network window is displayed Network x Configuration Identification
177. tically searches for the correct USB drivers and installs them If the installation is successful the following window is displayed Add New Hardware Wizard Motorola Surfboard SEG1000 USB Gateway Windows has finished installing the new hardware device i Eaneel Although your SBG model number may be different than in the images in this guide the procedure is the same 2 Ifthe window above is displayed click Finish Otherwise be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is correctly inserted in the CD ROM drive When you finish setting up the USB driver you can continue with Configuring TCP IP on page 57 ft a X lt 107 amp SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB Setting Up a USB Driver in Windows XP Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is inserted into the CD ROM drive before you plug in the USB cable A few seconds after you complete the USB connection the Found New Hardware Wizard window is displayed Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for USB Cable Modern If your hardware came with an installation CD lt or Floppy disk insert it now What do you want the wizard to do Install
178. try limit Retry Count The number of successfully transmitted MSDUs after one or more retransmissions Multiple Retry Count The number of successfully transmitted MSDUs after more than one retransmission Frame Duplicate The number of frames received where the Sequence Control field indicated the frame was a Count duplicate Request To Send The number of CTS messages received in response to RTS messages Success Count Request To Send The number of CTS messages not received in response to RTS messages Failure Count A X 479 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit MOTOROLA Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Wireless gt STATISTICS page fields continued Field or Button Acknowledge Failed Count Received Fragment Count Multicast Received Fragment Count Frame Check Sequence Error Count Transmitted Frame Count WEP Undecryptable Count Refresh ft Home m Print Description The number of acknowledgment messages not received when expected from a data message transmission The number of successfully received MPDUs of type Data or Management The number of MSDUs received when the multicast bit was set in the destination MAC address The number of FCS errors detected in a received MPDU The number of successfully transmitted MSDUs This number of frames received with the WEP subfield of the Frame Control field
179. ul inspection to allow inbound responses when there already is an outbound session running corresponding to the data flow For example if you use a web browser outbound HTTP connections are permitted on port 80 Inbound responses from the Internet are allowed because an outbound session is established When required the SBG1000 firewall can be configured to allow inbound packets without first establishing an outbound session POLICY basic W cable O O This page allows you to select one of the predefined firewall policies high medium low to be applied to all packets processed by the SBG firewall If you select a custom policy you E Gateway may modify the firewall configuration settings to suit your individual needs Setting the firewall policy to none disables the firewall and is not recommended The approach taken for the predefined firewall policy settings is to provide outbound access ta the Internet for the computers on your LAN The SBG firewall uses a stateful packet filtering SPF engine to allow inbound responses only when an outbound session already exists For example if you are using a web browser on one of the computers on your LAN outbound connections are permitted using the HTTP protocol on port 80 Inbound responses from the web server on the Internet are allowed because you have already established an outbound Session Reboot FIREWALL POLICY O aE Xj Log Gut High Safest configuration highest security Medium C
180. ust one public IP address It depends on the game server A X lt 126 gt SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License PAAT Sane ae Configuration Basic Gateway TCP IP Wireless Print Server USB Specifications General Wireless Standards Compliance IEEE 802 11 802 11b Direct Sequence Spread Spectrum DSSS RF Frequency Range Data Rate Modulation Number of channels Transmit Power Receive Sensitivity Router Ethernet Standards Compliance Number of Ports Number of Uplink Ports Electrical Input Voltage Range Power Consumption Print Server Environmental Operating Temperature Storage Temperature Humidity Range 2 4 to 2 4835 GHz 2 4 to 2 497 GHz for Japan Auto 11 5 5 2 and 1 Mb s Auto 11 and 5 5 Mb s CCK 2 Mb s DQPSK 1 Mb s DBPSK Europe 13 Spain 2 France 4 US 11 Japan 14 17 5 dBm EIRP 83 dBm at 11 Mbps IEEE 802 3 IEEE 802 3u 100 240 VAC 50 60 Hz 18 Watts Windows Mac Linux 0 C 40 C 150 to 10000 ft 30 C to 80 C 5 to 95 non condensing Mechanical Antenna 2 External Articulating Antennas with Unique Connectors per FCC Requirements LED Indicators Modem Modem Receive Send Online Internet Router each port 1 5 Activity 10 100 Half Full Link Access Point Wireless Other USB Power Model Number Inte
181. window is displayed Found New Hardware Wizard Completing the Found New Hardware Wizard D Motorola SurtBoard SBG1000 USB Gateway Windows has finished installing the software for this device To close this wizard click Finish 11 Click Finish to complete the installation When you finish setting up the USB driver you can continue with Configuring TCP IP on page 57 If you have any difficulties setting up the USB driver perform Removing the USB Driver from Windows 2000 on page 112 and repeat this procedure ft X lt 106 amp SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit Overview Installation Troubleshooting Contact FAQ Specifications Glossary License MOTOROLA Configuration Basic Gateway TCP IP Wireless Print Server USB Setting Up a USB Driver in Windows Me Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD ROM is inserted into the CD ROM drive before you plug in the USB cable A few seconds after you complete the USB connection the Add New Hardware Wizard window is displayed Add New Hardware Wizard Windows has found the following new hardware USB Cable Modem Windows can automatically search for and install software that supports your hardware If your hardware came with installation media insert it now and click Mert What would you like to do Specify the location of the driver Advanced Back Cancel 1 Click Next Windows automa

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