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1. DINSTAR DWG2000 8G User Manual v1 0 DWG2000 8G User Manual Revision Records Firmware version 9 50 41 Revised by Technical Support Department Dinstar Technologies Co Ltd DWG2000 8G User Manual Table of Contents Ne A CHU TS AAU EOIN cun 4 HN OCT CU OM ceases E eerie E TOTOE shield oa teuwardee TEE 4 12 Scena o Or AppliCallOns orde aa elle da 4 VSP roduc t Appena nO na 5 4 UAC OMS and Sar Suenan a aaa a e O EEN 6 1 41 Protocol Standard Supported reinado a 6 ADAN MUA e e aati naa 6 4 3 industrial Standards SUP PO dida cds 7 lea A General Hardware Specification addon odiosas 7 2 L quipmientlastallati n aia d 8 Zallastallaton Note e tl el 8 2 MStalla ton Pro CE CUES aaa 8 Zeid De Es US DN e a CM A REO E aN 8 2 22 AMENNA NS tala diia oia 9 22S Cable Conneccion Or EUA o 9 SNE CO bea os 10 SE Tie O Lc lt NO Oise eee des o O EENT N ANENE NE NENE EENE NANT PENE 10 2 AMES aa aE EE E OEE E O TOE E EO E 10 3 3 General Feature Codes for System cd dd 10 SAPS Lavi IPC Ome CUE aO aeii aa 11 o DHC PECON a tee opi 11 4 WEBCON PUTA ON dnd 12 ZAM EO ed ci ov any ae ee ene eer oe eae Ee een emer ae Oe Ee E ee eer eon ee eee 12 A 2 ACCESS INE SYSE TROUS Trade 12 A WW dle oO ITU de aas 13 AAS SUSU MOMO iii 13 A Als Sy Stet Mon OA dl ae R 13 44 2 Mobile VOT AION atada 14 A ee a 15 4 5 Network Conti suratim rc aan 15 A o MK Sie natal at eerie alae tee al ca uct a true watts alas 16 ALIAS 17 ey OU ed ey Cl crane
2. Dinstar Technologies Co Ltd DWG2000 8G User Manual 1 3 Product Appearance The appearance of DWG2001 shows as follow Figure 1 3 1 Front view of DWG2000 8G Indicator SIM card slot of channels Table 1 3 1 Description of Front view SIM Card Slot 8 SIM channel Red Indicate that occupancy status of channels Indicator of Channels l l o Green Indicate GSM CDMA signal strength indicator Indicate the power status of SIM cards Indicate the run status of SIM cards Figure 1 3 2 Rear view of DWG2000 4G DWG2000 8G Antennas Power switch AC power 1WAN 3LAN RUN RST PWR RUN input jack Dinstar Technologies Co Ltd Table 1 3 2 Description of Rear view DWG2000 8G User Manual Indicate the run status of module POWER Indicate the Power status of module RST Press it to reset the device to factory Antennas of CDMA GSM module 1 4 Functions and Features 1 4 1 Protocol Standard Supported Standard SIP and MGCP option protocol Simple Traversal of UDP over NATs STUN Point to point protocol over Ethernet PPPoE Hypertext Transfer Protocol HTTP Dynamic Host Configuration Protocol DHCP Domain Name System DNS ITU T G 711a Law u Law G 723 1 G729AB 1 4 2 System Function PLC Packet loss concealment VAD Voice activity detection CNG Comfort Noise Generation Local Remote SIM card work mode Adjustable gain of port DTMF adjustment Balance alarm Lock unlock SIM UIM Mobile numbe
3. F F F E C E r Dinstar Technologies Co Ltd 19 DWG2000 8G User Manual Table 4 5 4 Description of Static Route Dest IP Address Destination IP address the date packets will be sended Subnet Mask The Subnet Mask of Destination IP address The Next Hop IP address if want to arrive the Destination IP addres 4 5 7 Qos Parameter Figure 4 5 10 Qos parameter Qos Parameter DSCP code pointis used for diffserv setting It utilize the first 6 bits of IP Tos The default definition is EF 184 AF 1 AF2 2 AF SIS AF 44 BE O You can use different DSCP for voice or data according to the network provider DSCP CodelP Tos Define No Yes If you want to use Qos please select yes and click save Dinstar Technologies Co Ltd 20 DWG2000 8G User Manual 4 6 Mobile Configuration 4 6 1 Basic Configuration Figure 4 6 1 Basic Configuration Basic Configuration Dial Tone Gain Mobile Side Bs Select Band Default Gutonatie w Remote API Enable No Yes API Server Address API Server Por TT MOTE Option Reject Incoming will be disabled When yes is checked on 2 option Forward Enable Table 4 6 1 Description of Basic Configuration Dial Tone Gain It is the dial tone volume of call waiting dial tone of mobile module when call out Usually adopt the default configuration Select Band Acording to carrier s band standards Standards are as belows GSM 850 900 1800 1900 MHz CDMA
4. Table 4 7 2 Description of Tel to IP Routing Tel gt IP Routing This item uses to configure incoming call routes which can be used for recieve the calls from the GSM Index It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string It specifies the Port or Port Group which will receive the calls from PLMN Dinstar Technologies Co Ltd 27 DWG2000 8G User Manual All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Figure 4 7 3 Tel to IP routing Modify Tel IP Routing Modify Index Description defend Source Prefix fe Source Port Port Group il DestinationPrefx ey Cid Sn Ceon CO Cip oen y Cp croup Bem A SIP Server It s a default route configured in gateway It allows any number from source port 0 send call to SIP serv
5. Browse Upload NOTE 1 The upload process will last about 60s 2 The device will restart automatically after upload 3 Do not shut down when the device is uploading Select the upgrade program under correct directory services and then click upload will complete upgrade the firmware NOTE during the upgrade process please do not swtich off the power supply equipment may paralyze 4 12 2 IVR Voice Prompt Upload By default when PSTN call incoming the system will play the default IVR and also the user can load custom IVR Dinstar Technologies Co Ltd 47 DWG2000 8G User Manual Figure 4 12 2 IVR Voice Prompt Upload VR Voice Prompt Upload Send waw file from your computer to the device IVR Voice Prompt File for PSTN Incoming Calls Browse Upload Play IVR Voice Prompt from Default Custom NOTE 1 The upload process willlast about 30s 2 Once uploading successfully the next uploading operation will be only available after about 30s NOTE the customize voice files can be recorded using Windows recording programs the sound format is 8000Hz 16 bit sampling in mono with WAV format size of files can not exceed 190KB 4 12 3 Data Backup Figure 4 12 3 Data backup Data Backup Click Backup for download configuration file to your computer Click Backup for download configuration file to your computer 4 12 4 Data Restore Figure 4 12 4 Data restore Data Restore Sen
6. AN LA Por CONCA 45 Ae Miles yO TO RL 46 a A E E A A E A N EE E OE EAE EE E E E ET 47 AE Frowa e Uploaden a E 47 ANZ ZV RR VOKE Prompt LW lO ad ais 47 e Daa Ba WAND LOA e En N a 48 412 4 Data REE cecal ced ese ceo ald deeded eee alse OOE 48 AAD SYSIO Pal ammeter e de eal 48 ALZOLA PASS ls 49 AZ PACTO ES is si 49 A V2 8 RESTI ts tt 49 e o tree cae te atta the ita a de 50 O E E ati uee eauadecttkGcaateekcmeaune te mae tmeteae et tetaeareencnne beat daa toe ch eas 51 Dinstar Technologies Co Ltd DWG2000 8G User Manual 1 Equipment Introduction This chapter mainly introduces functions and structures of DWG2000 8G 1 1 Introduction DWG2000 8G is full functions VoIP gateway based on IP and GSM wireless network which provides a flexible network configuration powerful features and good voice quality It works for carrier grade enterprise SOHO residential users for cost effective solution 1 2 Scenario of Applications of Products DWG2000 8G provides access of GSM network With the development of users and telecom service mobile network and fixed network integration will be steadily increasing DWG2000 8G provides high quality VoIP service which perfectly meets the requirement This is a scenario shown as figure 1 2 1 Figure 1 2 1 Network scenario Billing amp NMS lt n g iim 952008 Z ja 7 DWG2001 A e gt e e GSMICDMA E GSMICDMA 4 gt USA Pe Enterprise Residential GY China
7. Password DNS Server Obtain DNS server address automatically Use the following DMS server addresses Primary DNS Server 211 148 1929 137 secondary ONS Server 202 96 13 4 133 MOTE It must restart the device to take effect Figure 4 5 4 WEB interface of Route mode Local Network Work Mode Route Bridge WAN Port Parameter Link Speed amp Duplex Auto Detect C Obtain IP address automatical ly Use the following IP address IP Address 172 16 30 30 Subnet Mask 255 255 0 0 Default Gateway 172 16 00 250 PPPoE Account Password LAN Port Config Link speed amp duplex Auto Detect IP address 192 168 1 1 Subnet mask 255 255 255 0 Enable NAT DNS Server Obtain DNS server address automatically f Use the following DNS server addresses Primary DNS Server 211 148 192 137 Secondary ONS Server 202 96 134 133 MOTE It must restart the device to take effect Save Dinstar Technologies Co Ltd 16 DWG2000 8G User Manual Table 4 5 1 Description of Local network Link Speed amp Duplex The 5 options are Auto Detect 10Mbps Half Duplex 10Mbps Full Duplex 100Mbps Half Duplex and 100Mbps Full Duplex Default is Auto Detect Obtain IP Address Enable the device obtain IP Address automatically or not Default 1s Automatically enabling Use the Following IP Configure the IP Address Subnet Mask and Default Gateway Address by manual Need ISP offer the account and password
8. Use this mode when have not router in the local network Obtain DNS Server When enable the WAN port option of Obtain DNS Server Address Address Automatically Automatically which will be enabled subsequently Use the Following DNS Fill in the IP address of Primary DNS Server and Secondary DNS Server Addresses Server WAN LAN Port WAN port used for connecting the external network LAN port used for connecting local network 4 5 2 MAC Clone Figure4 5 5 Configuration of Mac Address Clone MAC Clone This page provide the setting of WAN MAC Address Device MAC Address 00 1F D6 16 03 TC PE MAC Address 00 26 9E 94 54 23 Clone MAC NOTE It must restan the device to take effect This function can prevent the device against blocking by the carriers Enable this function on the router mode the device can be anti blocked when the carrier to limit the online users by scanning the MAC address Dinstar Technologies Co Ltd 17 DWG2000 8G User Manual 4 5 3 DHCP Server Under route mode DWG works as a router Config DHCP serive to enable the DHCP service funcition of DWG then DWG will works as a DHCP server Figure 4 5 6 Configuration of DHCP service DHCP Server Config DHCP Server IP Address Pool Start IP Address Pool End IP Lease Time default 72 hours Subnet Mask optional 255 255 255 0 Default Gateway optional 192 168 1 1 Primary ONS Server optional 211 148 192 137 secondary ONS Server
9. gt IP Operation Figure 4 9 4 Tel gt IP Operation Tel IP Operation Total Qentry 16entry page 10page Dinstar Technologies Co Ltd 36 DWG2000 8G User Manual Table 4 9 2 Description of Tel gt IP Operation It is an optional configuration item Operation configuration essentially involves Tel gt IP Operation allow barring some IP and IP Group send calls to certain numbers It includes forbid call call allowance auto call and password authentication It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It specifies the source IP which will send the calls to gateway e Any any IP address Source IP e IP specific an IP address om e IP Group specific an IP group All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies number analysis rule e Forbid call Operation e Allow call e Au
10. optional 202 96 134 133 MOTE The IP address in pool needs to be in the same subnet with LAN port Table 4 5 2 Description of DHCP Server IP Lease Time Sets the duration for how long the IP works with the specific IP If the duration is out of the duration the IP would be invalid The subnet mask DNS info will also be allocated to network devices automatically by gateway DHCP protocol Generally there is no need to configure those items 4 5 4 DMZ Host In some conditions certain devices in LAN network need to do two way communication with WAN network e g certain computer in LAN network need to provide multiple services to WAN network In this situation Configure this device as the DMZ host Figure 4 5 7 Configuration of DMZ Host DMZ Host Sometimes a network device in LAN needs communicate with others in WAN without any obstacle then it can be seted as a DMZ host DMZ hosts IP Address f F Enable MOTE 1 It will not take effect while internet sharing is closed 2 The IP address needs to be in the same subnet with LAN port Dinstar Technologies Co Ltd 18 DWG2000 8G User Manual 4 5 5 Forward Rules In some conditions certain devices in LAN network need to provide channel communication with WAN network e g certain computer in LAN network need to provide FTP service of channel 21 to WAN network In this situation Configuring forwarding rules to this device is necessary The difference betwee
11. RTP voice stream transmit in the IP network in general using the factory default values When there are multiple DINSTAR series voice products and the network gateway or router s NAT with loopholes user can try changing this item Enable the silence suppression almost no impact on call quality and can save about half of the bandwidth Each country has its different call progress tone required standards such as busy tone ring back tones and ring tone standards users can select the area standard from here Means the code format when Voice transfer on IP network support PCMA PCMU G 723 1 andG 729AB Note when the preferred codec switch between G 723 1 and G729AB System will automatically reset Means when call from PSTN side you can dial the function keys for check number setting IP and so on function Means when call out whether by ordinal or polling pick to Select a Channel this feature are generally used for when use the same SIP User ID to register or use as trunking mode This function will be displayed only when select Enable Auto Outgoing Routing function the User ID will be sent directly to PSTN for example the user calls 6715 the device will sent 6715 User ID to PSTN Setting is yes when through the PSTN calls to the Channel the device will with the clew tone the default is Please dial the extension User ID setting to No the device will with dial tone For Example the phone A from P
12. When such case happens please contact with mobile service provider to identify the SMSC number and then add SMSC number in SMSC configurable web interface Dinstar Technologies Co Ltd 24 DWG2000 8G User Manual 4 6 6 SMS Figure 4 6 6 SMS sending Send Message Select Port Randon Fort y Addressee 13888888888 Message Hello this is a test message NOTE Length of Message should be not more than 300 characters Configurations are as below Table 4 6 5 Description of SMS sending Select Port Users can select a defined channel or random channel to send SMS Input the recevier s mobile phone No to send SMS Mobile phone No of the receiver Content of the SMS The length is limited to 300 characters 4 6 7 USSD USSD Unstructured Supplementary Service Data is a Global System for Mobile GSM communication technology that is used to send text between a mobile phone and an application program in the network Applications may include prepaid roaming or mobile chatting USSD is similar with Short Messaging Service SMS but unlike SMS USSD transactions occur during the session only With SMS messages can be sent to a mobile phone and stored for several days if the phone is not activated or within range Figure 4 6 7 USSD Display ae Input 100 6521352 2 MOTE Ifyou do nothing within 90s connection will be disconnected Send Exit Dinstar Technologies Co Ltd 25 DWG200
13. gateway is under bridging mode user should configure network parameters of WAN port when the gateway is under the route mode user should configure LAN port 3 3 General Feature Codes for System Setting Table 3 3 1 Feature codes for system setting oa 152 a b c d Configure IP address a b c d are the four fields of IP address 153 a b c d Configure subnet mask a b c d are the four fields of the subnet mask 156 a b c d Configure the device gateway a b c d are the four fields of the device 158 Report the IP address Setting the work mode route or bridge 157 0 1s route mode 157 195 Play record Dinstar Technologies Co Ltd 10 DWG2000 8G User Manual 1954 1990 Setting Record dial 199 start record lt 20s then press end the 111 Restart device 3 4 Static IP Configuration This chapter introduces IP configuration of DWG2001 through calling IVR Assuming the IP address of a DWG2001 device is 172 16 0 100 subnet mask is 255 255 0 0 IP of gateway is 172 16 0 1 configured as follows Insert a SIM card into the DWG2001 gateway 1 The configuration mode Dial the phone number of this SIM card hear a message then enter 150 1 hang up when hear setting successful message 2 Configure IP address Dial the phone number of this SIM card hear a message enter 152 172 16 0 100 hang up when hear setting successful message 3 configure su
14. side Mobile Rx Gain Receives gain of the mobile module from PSTN side to IP side Detect Reverse This option for CMDA Reverse Polarity detection Most CDMA operators Polarity don t offer polarity reverse So VoIP to mobile DWG2000 8G will connect soon It doesn t wait mobile side answer 4 6 3 SIM UIM Card Lock Figure 4 6 3 Configuration of SIM UIM Card Lock SIM UIM Card Lock Select Port SIM Card Lock PIN Code Table 4 6 3 Description of Configuration of SIM UIM Card Lock Select the Channel No which need to be locked SIM Card Lock SIM card lock or unlock Default is No PIN Code Correct PIN code is needed to lock or unlock the SIM card Dinstar Technologies Co Ltd 23 DWG2000 8G User Manual 4 6 4 PIN Management Figure 4 6 4 PIN Management PIN Management Select Port Old PIN Code New PIN Code Confirm New PIN Code NOTE PIN code can be modify only on state that SIM card is locked Detailed description as below Table 4 6 4 Description of PIN Management PIN is the password of SIM card personal identification In the status of SIM card locked PIN can be modified to prevent SIM card from being stolen 4 6 5 SMSC Figure 4 6 5 SMSC Select Port SMSC 661 3600755500 SMS center of mobile theoretically the celluar modular will automatically detect the SMSC number This configurable option is used in a situation that the SMSC number could not detected by celluar modular
15. slot procedure shows as below O Push down the yellow button the SIM slot will popup O Inset the SIM card to the SIM slot Dinstar Technologies Co Ltd DWG2000 8G User Manual Figure 2 2 1 Installing SIM card Figure 2 1 Loosen screw of panel Figure 2 2 Remove panel of SIM slot 2 2 2 Antenna Installation Take antenna connected in antenna interface of DWG which sign of ANT on Figure 2 2 2 Antenna Installation 2 2 3 Cable Connection of Equipment DWG2001 works in Route mode Figure 2 2 3 DWG2001 connection cable IP network EN Power cable Lanswitch Dinstar Technologies Co Ltd DWG2000 8G User Manual 3 Network Configuration In this chapter we will introduce the initial configuration of DWG2001 gateway All of the network parameters of the gateway can be configured by IVR guidance 3 1 Preparation Please ensure the following stepes are done properly before IVR setting O Prepare an analog telephone or mobile phone O Make sure the gateway 1s power on Make sure the gateway is connected with the network Oo Completed the SIM installation Make sure that the current mobile network is working 3 2 Attentions In each step if user hears an IVR message of setting successful which means that user has finished this step successfully However if user hears a setting failed message please check redo theat step again DWG2001 can work in two modes route mode and bridge mode when the
16. 0 8G User Manual Table 4 6 6 Description of USSD Port Select the GSM channel to send USSD Display Display the result of sending USSD Input The area to input USSD code 4 6 8 Carrier Figure 4 6 8select Carrier Carrier Select Port Port O Select Mode Automatic Manual Carrier List This function is used to select carrier Table 4 6 6 Description of select Carrier Select Port Select GSM channel default Port 0 Select Mode There are two mode to select carrier automatic and manual If you select manual mode you can select carrier from carrier list Dinstar Technologies Co Ltd 26 DWG2000 8G User Manual 4 7 Routing Configuration 4 7 1 Routing Parameter Figure 4 7 1 Routing Parameter Routing Parameter Tel IP Parameter Route calls before manipulation Save Table 4 7 1 Description of Routing Parameter Route calls after The parameters indicate that the gateway will select Tel gt IP routes after manipulation number manipulation completed Route calls before The parameters indicate that the gateway will select Tel gt IP routes before manipulation number manipulation completed 4 7 2 Tel gt IP Routing Figure 4 7 2 Tel to IP Routing Tel gt IP Routing O O default Any any any SIP Server E 30 Tovps Port Group 31 x 00 IP 31 O 31 Carrier to B Port O 01358 133 Port Gro Total 3entry 16entrypage 1ipage NOTE 0 routing is not allowed to delete only allowed to change
17. 5 6 voice single pass double barrier or poor quality 1 Make sure the equipment is working properly with grounded power 2 Check the device network connection is in working status 3 Ask network administrators to open limitation with the equipment s network communications it is a special equipment not afraid of virus attacks 2 try to enable the equipment tunnel through the WEB for Configuration Also please NOTE open the tunnel will impact voice quality Please do not enable the tunnel as far as possible refer WEB Configuration Interface Description section 4 Make sure the LAN equipment is working user can try to restart the gateway or router to solve the problem 5 Check whether there is more than one DINSTAR series products in LAN network some gateways or routers processing network packet is vulnerable for example to multiple network devices or the same protocol network communication NAT allocated the same conversion communications Channel If there 1s such a case suggest replacing a router or specify each voice gateway with different LOCAL RTP PORT Channel refer to the base WEB Configuration interface section 6 Check the equipment network environment for the softswitch platform monitor the network condiation make sure the network is solid 6 Glossary GSM Global System for Mobile Communications CDMA Code Division Multiple Access FMC Fixed Mobile Convergence SIP Session Initiation Protocol MGCP Media Gate
18. 800 MHz Remote API Enable API is provided for third party development with DLL and IAD components The API includes SMS sending and receiving USSD sending and receiving The default is No API Server Address It is the remote IP address who uses API This is an option when selecting Yes under remote API enable API Server Port It is the remote channel No who uses API This is an option when selecting Yes under remote API enable Dinstar Technologies Co Ltd 21 DWG2000 8G User Manual 4 6 2Mobile Figure 4 6 2 Mobile Configuration Mobile Configuration Select Port Mobile Number Enable Call Duration Limitation Maximum Call Duration Free Time to Call Alarm Threshold tia SWS Mobile Mumber Receiving Alarmi Port Description for Alarm SiM Remain Time CLIR Mobile Tx Gain Mobile Rx Gain Detect Reverse Polarity Wo Yes MOTE 1 1fthe duration of a call is less than Free Time to Call it will be not included in Call Duration 2 Check the anti pole signal is only effective on the COMA Table 4 6 2 Description of Mobile Configuration Mobile Number SIM card user ID of the channel That must be configured when one access No funciton enable Enable Call This function is to limit the max call duration of channel The max call Duration duration 1s between 1 to 65535 minutes Limitation Maximum Call Defines a value by users That will limit the SIM UIM card s total call
19. 888888 to 07888888 Figure 4 8 4 Tel gt IP destination numbers manipulation add Tel IP Source Numbers Add Index Description ee Source Prefix Pd Destination Prefix PO Destination Ow ay Po IP Group SIP Server IN O Right Prefix to 4dd Suffix to Add Mumber of Digits to Leave from Right NOTE If you need route calls after manipulation setthe destination ip to any OK It indecates that calls coming from IP Group will match the prefix any and the called nubmer whom match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0 Dinstar Technologies Co Ltd 32 DWG2000 8G User Manual 4 8 3 Tel gt IP Destination Numbers Figure 4 8 5 Tel gt IP destination numbers manipulation Tel gt IP Destination Numbers Total Oentry 16entry page 110page Table 4 8 3 Description of Tel gt IP destination numbers manipulation Tel gt IP destination It is an optional configuration item and is used to add IP gt Tel number change data numbers The IP gt Tel Manipulation defined the rules of add and deletion of called numbers manipulation which are referenced by IP gt Tel routing Index It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string All the caller number must match the source prefix It specifies the source prefix allow to send
20. Duration duration After the call duration excesses this value no call will be initiative by this channel The value range is 1 65535 If user doesn t configure this value Default 1s no max call duration limits for this channel Minimum A minimum charging time in seconds is defined during which no charging is Charging Time done at carrier side If the conversation time is even shorter the total call duration will not decrease Mobile Number The mobile phone No which used to receive the alarm SMS Users can get Receiving SMS report of SIM UIM card status SIM Remain Time in DWG Alarm Alarm Threshold When the SIM remain time is or less than this value DWG will send the alarm Dinstar Technologies Co Ltd 22 DWG2000 8G User Manual via SMS SMS to remind the users of the SIM remain time Port Description It is the identification mark of SIM UIM card in the designated SMS report for Alarm The mobile phone No of the SIM UIM card is recommended to use as the port description for alarm or any other string SIM Remain Indicates the current sim remain time It can t modified Time Recovers the SIM remain time to initial value the Maximum Call Duration CLIR Caller ID display restrict This function is used to restrict the mobile phone No By adding 31 before the mobile phone ID this funciton should be supported by carrier Mobile Tx Gain Transits gain of the mobile module from IP side to PSTN
21. INAMOBILE T nll 0 0 0 Idle 1 GSM 460029947244207 Mobile Registered No Limit CHINAMOBILE Yul 0 0 0 Idle 2 GSM No SIM Card No Limit if 0 0 0 Idle 3 GSM No SIM Card No Limit if 0 0 0 Idle 4 GSM No SIM Card No Limit if 0 0 0 Idle 5 GSM No SIM Card No Limit T 0 0 0 Idle 6 GSM No SIM Card No Limit T 0 0 0 Idle 7 GSM No SIM Card No Limit T 0 0 0 Idle SIP Information Pot SIP UserID Register Status Status Port SIP UserID Register Status Status 0 1000 Unregistered onhook 1 1000 Unregistered onhook 2 1000 Unregistered onhook 3 1000 Unregistered onhook 4 1000 Unregistered onhook 5 1000 Unregistered onhook R annn linranictarard anhnanle E annn Linranictarad anhanak Go through navigation tree user can check view modify and set the device configuration on the right of configuration interface 4 4 System Information Figure 4 4 1 system information System Information MAC Address Network Mode Network DNS Server System Up Time Network Traffic Statistics Version Information Mobile Information 00 1F D6 1B 3D 02 Bridge 172 16 0 115 255 255 0 0 Static IP 172 16 1 1 00h 04m 16s Received 454102 Bytes Sent 173439 Bytes EIA AOS 9 50 34 PCB 64 4 LOGIC 0 BIOS 1 Built on Feb 18 2011 12 00 22 Remaining Call Status Duration min Carrier Signal Quality No SIM Card No Limit i SIP Information SIP User ID Register Status Status Status Unregistered onhook System information interface shows the basic inf
22. STN side call DWG2001 DWG2000 4G DWG2000 8G Channel SIM card corresponding User ID the Channel s SIP User ID is C Channel hook and then call B when Send Original Caller ID for PSTN Incoming setting Dinstar Technologies Co Ltd 42 DWG2000 8G User Manual is Yes the Caller User ID that send to B will be A when Send Original Caller ID for PSTN Incoming setting is No the caller User ID that sent to B will be C except for anonymous outgoing DWG2001 DWG2000 4G DWG2000 8G support RFC2833 and SIGNAL DTMF two ways DTMF INTERVAL range is 50 800ms DTMF VOLUME can use the default Configuration Simple Traversal of UDP over NATs NAT s UDP simple cross is a network protocol It is allowed to stay behind the NAT or multiple NAT client part to identify their clients public address found himself after Enable STUN what Type of NAT and NAT for a particular Channel is bound to a local Internet terminal Channel This information is used for two host to set up UDP communication behind the same NAT router The agreement defined by the RFC 3489 Select the name under the special needs the most common way is use the CLID Mode default User ID Allow Outgoing Calls Refer to SIP Configuration gt Is register If Is register setting is no without Registration this option need set Yes to avoid that the devices can not call out Allow Incoming Calls Refer to SIP Configuration gt Is register If Is register set
23. after manipulation setthe destination ip to any It indecates that calls coming from IP Group will match the prefix any and the called nubmer whom match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0 Dinstar Technologies Co Ltd 34 DWG2000 8G User Manual 4 9 Operation 4 9 1 IP gt Tel Operation Figure 4 9 1 IP gt Tel Operation IP Tel Operation E 29 IP 13 any any Allow Need Pa password E 30 IP 14 2877 13 58 Forbid restrict mobile O 31 IP 14 Bid OF Forbid restrict unicom Add Table 4 9 1 Description of IP gt Tel Operation It is an optional configuration item Operation configuration essentially involves IP gt Tel Operation allow barring some IP and IP Group send calls to certain numbers It includes forbid call call allowance auto call and password authentication It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It specifies the source IP which will send the calls to gateway e Any any IP address Source IP e IP specific an IP address e e IP Group specific an IP group All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destin
24. ation prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies number analysis rule e Forbid call Operation e Allow call e Auto call e Password authenticate It describes the route for the ease of identification Its value is character string Dinstar Technologies Co Ltd 35 DWG2000 8G User Manual Example Index 31 barring the certain calling number from IP 14 lt elastix gt Figure 4 9 2 IP gt Tel Operation Modify IP gt Tel Operation Modify Source IF 8 jp 14 lt elastix El IP Group 18 lt asterisk gt a Destination Prefix Forbid Call Allow Call Gance It indicates that calling party from IP 14 lt elastix gt matched prefix 2877 and also called party matched prefix 07 are not allowed call out The calls match this rule will be rejected by gateway Index 29 definite a rule for IP 17 lt FreeSentral gt that all the calls must go with valid password authentication Figure 4 9 3 IP gt Tel Operation Modify IP gt Tel Operation Modify index Source Prefix Source IP p 17 lt FreeSentral gt Y IP Group 18 lt asterisk Destination Prefix Operation Forbid Call allow Call I auto Call M Password Authentication Authentication Password Description password Cancel 4 9 2 Tel
25. bnet mask Dial the SIM card phone number enter 153 255 255 0 0 hang up when hear setting successful message 4 Configure gateway Dial the SIM card phone number enter 156 172 16 0 1 hang up when hear setting successful message 5 Please wait about ten seconds when finishing the operations restart device dial the SIM card phone number enter 158 to check the Static IP address 3 5 DHCP Configuration DHCP mode configure as follows O Insert a SIM card into a slot dial the SIM card number When hearing a hint message then enter 150 17 if hearing setting successful message which means the DHCP is confirued successfully O Restart the device wait for 30 seconds and then dial the SIM card telephone number enter 158 to query the IP address Note If reporting the IP address is 0 0 0 0 which means that the gateway could not obtain a IP address successfully Please check O Make sure the device have been connected to the network O Make sure the DHCP Server is working If there is no DHCP Server please set the IP of device to static IP Dinstar Technologies Co Ltd 11 DWG2000 8G User Manual 4 WEB configuration This charpter describes web configuration of DWG2001 4 1 Preparing WEB configuration includes the following components network configuration system information mobile configuration and system configuration 4 2 Access the System Through HTTP Enter IP address
26. call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Stripped Digits from e Left It specifies the length of the digits to be deleted from left e Stripped Digits from l o l Richt It specifies the length of the digits to be deleted from right 1g Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Number of Digits to o It specifies the number of Digits to Leave from Right Leave from Right Dinstar Technologies Co Ltd 33 DWG2000 8G User Manual Example Add an IP gt Tel Manipulation to change the called number from 2547888888 to 07888888 Figure 4 8 6 Tel gt IP destination numbers manipulation Tel IP Destination Numbers Add Index Description source Prefix Destination Prefix Po Destination IP any O IP Group SIP Server Stipped Digit rom Len 2 e o E NN Right Prefix to Add Suffix to Add Number of Digits to Leave from Right NOTE If you need route calls
27. can be selected 4 Separator Separated expressions or DTMF symbols 5 Subrange Two digits separated by hyphen which matches any digit between and including the two The subrange construct can only be used inside a range construct 1 e between and 6 Wildcard x matches any digit 0 to 9 7 Modifiers Match 0 or more times 8 Modifiers Match 1 or more times 9 Modifiers Match 0 or 1 times Example Assume we have the following digit maps 1 xxxxxxx x11 and a current dial string of 41 Given the input 1 the current dial Dinstar Technologies Co Ltd 46 DWG2000 8G User Manual string becomes 411 We have a partial match with xxxxxxx but a complete match with x11 and hence we send 411 to the Call Agent 2 2 8 xxxxxx 13xXxxxxxxxx Means that first is 2 3 4 5 6 7 or 8 followed by 6 digits or first is 13 followed by 9 digits 3 13 15 18 xxxxxxxxx Means that first is 13 15 or 18 followed by 8 digits 4 1 357 9 xx Means that first is 1 2 3 or 5 or 7 8 9 followed by 2 digits 4 12 Tools 4 12 1 Firmware Upload Equipment upgrades can through Dinstar s softswitch platform when the device disconnects with Dinstar s softswitch platform or some special circumstances The firmware is able to upload locally Figure 4 12 1 Firmware upload Firmware Upload Send Id file from your computer to the device Software
28. d data file from your computer to the device Configuration NOTES The upload process will last about 30s Send data file from your computer to the device 4 12 5 Syslog Parameter Figure 4 12 5 Syslog parameter Syslog Parameter Enable Syslog no yes Server Address Syslog Level Send CDR no yes Dinstar Technologies Co Ltd 48 DWG2000 8G User Manual Table 4 12 1 Description of Syslog Parameter Enable SysLog select yes to enable syslog client function Server Address Fill in the Syslog server IP Address here Syslog Level There are five level of syslog NONE DEBUG NOTICE WARNING ERROR we urge you to select DEBUG Send CDR If you select yes DWG will send CDR to syslog server 4 12 6 Login Password Figure 4 12 6 IVR Voice Prompt Upload Username amp Password Web Configuration Old Web Username Old Web Password New Web Username New Web Password Confirm Web Password Telnet Configuration Old Telnet Username Old Telnet Password New Telnet Username New Telnet Password Confirm Telnet Password When using web or telnet Configuration please enter default user name and password User can modify the login name and password 4 12 7 Factory Reset Figure 4 12 7 Factory Reset Restart Click this button to reset factory default settings Be careful do this operation after restore factory setting all the parameters will be changed to the factory default 4 12 8 Restart F
29. dd and deletion of called numbers manipulation which are referenced by IP gt Tel routing Index It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string Dinstar Technologies Co Ltd 31 DWG2000 8G User Manual All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Stripped Digits from E Tef It specifies the length of the digits to be deleted from left e Stripped Digits from _ l Richt It specifies the length of the digits to be deleted from right 18 Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Number of Digits to It specifies the number of Digits to Leave from Right Leave from Right Example Add an IP gt Tel Manipulation to change the called number from 2547
30. en calls with irregular noise occurring please check the power whether connect ground well Common measures are as follows Making sure that all devices powered in the buildings are in accordance with NEC National Electric Code National Electrical Regulations Article 250 of manual properly grounded Making sure that the panel of building power supply units used high quality copper wire well connect with the ground wire copper wire specifications shall comply with NEC Table 250 94 95 relevant provisions of the manual Grounding cable that buried in the building field including at least one or several 2 44m deep under the ground or buried deeply underground at least 0 76m with a wire around the building see NEC manual specifications the relevant provisions of the table 250 94 95 Setting up voltage protector between equipment and ground connected to some other computer equipments either directly or through other devices such as terminal or printer must also be plugged into the same surge protector Network interface of DWG2000 8G supports RJ45 standard with 10Mbps or 100Mbps network Wireless section inserting SIM card directly GSM channel should work properly 2 2 Installation Procedure The outlook of DWG2000 8G looks like a 1U chassis to install hardware the cable is needed After unpacking the equipment please do follow the procedure as following steps 2 2 1 Install SIM Card When installing SIM card opening blank panel of SIM
31. er with any prefix Figure 4 7 3 Tel to IP routing Modify Tel gt IP Routing Modify Index Description Source Prefix Source Destination Prefix Destination Port C Port Group p C p Group C SIP Server Dinstar Technologies Co Ltd 28 DWG2000 8G User Manual Add a GSM to VoIP route It indicates that the calls coming from Port Group 31 lt Unicom gt will match the prefix x x is a wildcard string which will match any prefix except anonymous calls Meanwhile sending the calls destination IP 13 lt eia gt if called number match with destination prefix 00 Figure 4 7 3 Tel to IP routing Modify Tel IP Routing Modify Index Description Carrier A to B Source Prefix 3 56 Source Port Port Group 0 all Destination Prefix Destination C Port 31 Uni com gt 10 other p Group 18 asterisk E SIP Server Add GSM to GSM route its mainly used for saving the cost between two carriers It indecates that calls coming from Port 0 will match the prefix 13 58 13 58 include prefix 135 and 138 caller number can t match prefix 135 and 138 will reject by gateway Meanwhile sending the calls to Port Group 31 lt Unicom gt if called number match with prefix 133 Dinstar Technologies Co Ltd 29 DWG2000 8G User Manual 4 8 Manipulaton Configuration 4 8 1 IP gt Tel Destination Numbers Figure 4 8 1 IP gt Tel destination numbers manipulation IP
32. ess success or failure DWG supports English and Chinese Users can customize other languages The default setting is in Chinese Provision configuration Provision is used to maintain the devices E g Provision can config update and remote manage the devices in bulk Primary Provision Server IP This is provided by carrier Keep the default value if carrier don t provide this value Primary Provision Server This is provided by carrier Default is 80 Port Secondary Provision Server This is provided by carrier Keep the default value if carrier don t IP provide this value Secondary Provision Server This is provided by carrier Default is 80 Port Dinstar Technologies Co Ltd 40 DWG2000 8G User Manual Provision Check Interval Default is 4 hours Enable NTP NTP enable switch Primary NTP Server IP Can keep the default Secondary Provision NTP Can keep the default Server IP Time Zone The default is GMT 8 00 the user can adjusted accordingly according to their area 4 11 2 Service Configuration Service Configuration is used for configuring voice calls and some small businesses such as Call Progress Tone codec silence suppression service the second dial and so on Figure 4 11 2 Service Configuration sevice Configur ation Local Start RTP Port Enable Slience Supperssion No Yes Call Progress Tone Preferred Coders in listed order is 2nd ard Voice Frames per T
33. gits from E Left It specifies the length of the digits to be deleted from left e Stripped Digits from E l Richt It specifies the length of the digits to be deleted from right 18 Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Dinstar Technologies Co Ltd 30 DWG2000 8G User Manual Add an IP gt Tel Manipulation to change the called number from 2547888888 to 07888888 Figure 4 8 2 IP gt Tel destination numbers manipulation modify IP gt Tel Manipulation Modify Index Description Source IP P 13 mathnew IP Group 31 allow calls gt Destination Prefix Port Group Stripped Digits fram Right Prefix to 4dd Suffix to Add NOTE Ifyou need route calls after manipulation setthe destination pon chosen arbitrarily It indecates that calls coming from IP Group will match the prefix any and the called nubmer whom match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0 4 8 2 Tel gt IP Source Numbers Figure 4 8 3 Tel gt IP destination numbers manipulation Tel IP Source Numbers Total Dentry 16entry page 1 0page Table 4 8 2 Description of Tel gt IP destination numbers manipulation Tel gt IP destination It is an optional configuration item and is used to add IP gt Tel number change data numbers The IP gt Tel Manipulation defined the rules of a
34. gt Tel Manipulation O 0 safcom IP Group 31 any 2547 Port Group 3 O 0 Total 1entry 16entm page 1 1page Table 4 8 1 Description of IP gt Tel destination numbers manipulation e It is an optional configuration item and is used to add IP gt Tel number IP gt Tel destination change data numbers The IP gt Tel Manipulation defined the rules of add and deletion of called numbers which are referenced by IP gt Tel routing It uniquely identifies a route Its value 1s assigned globally ranging ndex from 0 to 31 It describes the route for the ease of identification Its value is Description character string It specifies the source IP which will send the calls to gateway e Any any IP address Source IP l e IP specific an IP address e e IP Group specific an IP group All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous 0xxxx 1 2 9 xxxx etc e 0xxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 manipulation All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous 0xxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Stripped Di
35. igure 4 12 8 Restart Restart Click this button to restart the device When system restarts user click RESET button on the web Dinstar Technologies Co Ltd 49 DWG2000 8G User Manual 5 FAQ 5 1 Device have been connected to network physically but the network cannot be connected or network communication 1s not normal 1 Make sure the network cable is ok or not can through view the device WAN port or LAN port indicator light to determine the physical connection is working or not 2 Make sure the connected network devices router switch or hub support 10M 100M adaptive if not connect the Equipment directly to PC landing WEB and in the local connection Configuration interface Select the correct Ethernet Work Mode 3 Check the Network Configuration 1f the Configuration 1s incorrect please re Configuration If you are using DHCP mode check DHCP Server is working properly 4 Check whether there is a LAN device conflict with the exists IP ADDRESS 5 2 Equipment can not register If the Run LED does not flash mean unregistered 1 Check the network connection is working see above section whether the Configuration 1s correct 2 Check whether the LAN firewall setting 1s inappropriate such whether limit the network communication If it is there are two ways to try to resolve 3 Ask network administrators to open limitation with the equipment s network communications it is a special equipment not afraid of vir
36. n forwarding rules and DMZ host is DMZ host provides several consecutive channels and communication of all protocols while forwarding rules provides single or several channels communication based on certain protocol TCP or UDP If DMZ host and forwarding rules have conflicts will be determined by forwarding rules configurations Figure 4 5 8 Configuration of forwarding rules Forward Rule Table Server Port IP Address Protocol Enable BREE HE NOTE 1 It will not take effect while internet sharing is closed 2 The IP address needs to be in the same subnet with LAN port 3 Server Port range 0 65535 Table 4 5 3 Description of Forward rules The Service channel that should be provided to WAN network IP address IP address is the one of devices in LAN net work The service protocol TCP or UDP 4 5 6 Static Route Static route is the route rules in IP communication Generally speaking no need to config static route Configuring static route 1s necessary in such conditions when several network segaments exist in LAN network and there s certain application between these network segament Please cancel internet sharing under Network configuration first then configure the static route In commly use please don t configure static route If static rule is wrong the devices may not work Figure 4 5 9 Configuration of Static route Static Route Table Dest IP Address Subnet Mask Nexthop Enable
37. of DWG2001 in browser The default IP of LAN port is 192 168 11 1 and the GUI shows as below Figure 4 2 1 WEB log interface Connect to 172 16 30 30 ea Web Config System User name Es admin Password s Remember my password concel_ Enter username and password and then click OK in configuration interface The default username and password are admin admin It is strongly recommended change the default password to a new password for system security Dinstar Technologies Co Ltd 12 DWG2000 8G User Manual 4 3 WEB Configuration DWG2001 WEB configuration interface consists of the navigation tree and the detail configuration interfaces Figure 4 3 1 WEB introduce System Information System Information MAC Address 00 88 76 54 32 10 Network Configuration Network Mode Bridge Mobile Configuration Network 172 16 33 10 255 255 0 0 Static IP Routing Configuration DNS Server 202 96 128 68 202 96 134 133 Manipulation Configuration Operation System Up Time 03h 09m 59s Port Group Configuration Network Traffic Statistics Received 7322066 Bytes Sent 32859 Bytes IP Trunk Configuration System Configuration Version Information DWG2000 8G Rev 9 50 42 PCB 29 1 LOGIC 0 BIOS 1 Built on Sep 7 2011 10 07 09 Tools Mobile Information Remaining Call Signal Call Port Type IMSI Status Duration min Carrier Quality ASR ACD S PDD S otaty 0 GSM 460021180346188 Mobile Registered No Limit CH
38. on of mobile information Numbers of ports of GSM CDMA Indicates the current type of network Such as CDMA or GSM IMSI International Mobile Subscriber Identity it 1s the uniquely identifies of SIM card Indicates the connection status of current GSM CDMA module Remaining Limite a call duration to the SIM card when call duration is out of that duration Call Duration the call would be discontinued This option shows remaining talk time Displays the network carrier of current SIM card ignal Quality Displays the signal strength of in each channels of GSM CDMA Dinstar Technologies Co Ltd 14 DWG2000 8G User Manual 4 4 3 SIP Information Figure 4 4 4 SIP information SIP Information SIP User ID Register Status Status SIP User ID Register Status Status 1000 Unregistered onhook 1000 Unregistered onhook 1000 Unregistered onhook 1000 Unregistered onhook 1000 Unregistered onhook 1000 Unregistered onhook 1000 Unregistered onhook 1000 Unregistered onhook Displays registration status information with Softswitch platform or SIP Server Table 4 4 3 Description of SIP information Port He corresponding number of GSM channel DWG2001 has only 1 port SIP User ID SIP registration account of the Softswitch and SIP server provided SIP User ID Shows the registration status of VoIP channel including registered and unregistered 4 5 Network Configuration The navigation tree of the route mode and bridge mode as bel
39. ormation of status information and SIP information 4 4 1 System Information Dinstar Technologies Co Ltd information Mobile 13 DWG2000 8G User Manual Figure 4 4 2 system information System Information MAC Address 00 88 76 54 32 10 Network Mode Bridge Network 172 16 33 10 255 255 0 0 Static IP DNS Server 202 96 128 568 202 96 134 133 System Up Time 03h 09m 5983 Network Traffic Statistics Received 7322066 Bytes Sent 32659 Bytes Version Information DWG2000 86 Rev 9 50 42 PCB 29 1 LOGIC 0 BIOS 1 Built on Sep 7 2011 10 07 09 Table 4 4 1 Description of system information Displays DNS server IP address in the same network with the gateway shows the time period of the device running For example 1h 20m 24s 4 4 2 Mobile Information Figure 4 4 3 Mobile information Mobile Information Remaining Call Duration min Signal Call Port Type IMSI Status Carrier Quality ASR ACD S PDD S os 5415 GSM 460021180346188 Mobile Registered No Limit CHINAMOBILE uull GSM 460029947244207 Mobile Registered No Limit CHINAMOBILE ial GSM No SIM Card No Limit T 0 Idle 0 0 GSM No SIM Card No Limit 0 0 0 0 0 Idle Idle Idle Idle Idle Idle Idle GSM No SIM Card No Limit GSM No SIM Card No Limit GSM No SIM Card No Limit GSM No SIM Card No Limit NOON fF WN AO oooocoococococo oooocooc9co o Display GSM CDMA channel and network status information detailed shown as below Table 4 4 2 Descripti
40. ow Figure 4 5 2 route mode l l System Information Figure 4 5 1 bridge EE es Network Configuration Qos Parameter MAC Clone DHCP Server DMZ Host Foward Rule Static Route System Information Network Configuration Qos Parameter Mobile Configuration Mobile Configuration Routing Configuration Routing Configuration Manipulation Configuration Manipulation Configuration Operation Operation Port Group Configuration Port Group Configuration IP Trunk Configuration IP Trunk Configuration system Configuration System Configuration Tools Tools In the navigation tree of route mode will have extra items of MAC Clone DHCP Server DMZ Host forward Rule Static Route Dinstar Technologies Co Ltd 15 DWG2000 8G User Manual 4 5 1 Local Network Under the route mode WAN port connects with ADSL modem and LAN port connects with local network It will be used as a small switch when working in brigde mode In this situation user just need to configure the WAN parameter and DNS User also need configure the LAN port if working in route mode The web interface as bellows Figure 4 5 3 WEB interface of bridge mode Local Network Work Mode Route Bridge Network Configuration Link Speed amp Duplex Auto Detect Obtain IP address automatically Use the following IP address IF Address 172 16 30 30 Subnet Mask 255 255 0 0 Default Gateway 172 16 0 250 O PPPoE Account
41. r display rejection Sending receiving SMS Customize IVR Recording White and black list One number access Open API for SMS support USSD Echo Cancellation with ITU T G 168 165 standard Automatic negotiate network Hotline Dinstar Technologies Co Ltd DWG2000 8G User Manual 1 4 3 Industrial Standards Supported Stationary use environment EN 300 019 Class 3 1 Storage environment EN 300 019 Class 1 2 Transportation environment EN 300 019 Class 2 3 Acoustic noise EN 300 753 CE EMC directive 2004 108 EC EN55022 2006 A 1 2007 EN61000 3 2 2006 EN61000 3 3 1995 A1 2001 A2 2005 EN55024 1998 A1 2001 A2 2003 Certifications FCC CE 1 4 4 General Hardware Specification Power Supply AC100 240V 50 60HZ DC12V 1A Temperature 0 40 C Operation 20 80 C storage Humidity 5 90 RH Power Consumption 5W Dimensions 112 W x76 D x24 H mm Net weight 0 7kg Dinstar Technologies Co Ltd DWG2000 8G User Manual 2 Equipment Installation This chapter mainly introduces DWG2000 8G hardware installation and connection of equipment 2 1 Installation Notice DWG2000 8G uses AC power Power supply should ensure the reliability and stability otherwise it may damage the SIM card or device In addition make sure the power supply connects to ground bar well With right ground protect connection that can reduce the surge voltage caused by lightning that damage the equipment and ensure voice quality note wh
42. s ecnecss cate aeh aghast a auueess duals vuaavuees iguahaviaavuee adueahavidasags acusauasacavaassace 18 hs DMZ TA OSU isis in casts AA EE a Rca 18 ADD Or Ward RUICS sins iiai ed icra di iets iui uiaesatt 19 AE SO STAI CAR OS 19 BD 5 Og We A ANG WCE orcas ES n E E EE N PE ES E EE P EE N E E EE E ES e TE 20 AO Moble Contd Surat oiinadi a a a a a a aa 21 AOL Ba ome oy a Wea Ura a A E A 21 EE K a E etantses mt pata fetes aesagae 23 Dinstar Technologies Co Ltd DWG2000 8G User Manual 4 6 APINM map CMe nt uri ida 24 BO IOMO ac la esc tet aes a escalate a tace a es esa 24 AROS a lb ios 25 FUD D aaa st caecadatceuanesecasaasssauvcecst ceeaaetaexncuecasdeseaescecntcneaeescesaacsuassadeacs 25 POO TIET AAA 26 a ARa 27 47 ROUNO Parametros 27 Ae E Ea Vie OUI CR PEA Pu a 27 AS Manipulator Cont Curation icccsos cdiadexecscnwascicvebweaadssnwardduedenrededawersetadosseteunenadenedenandecewardcuees 30 4 8 1 P Ten Destinallon NUMBDCLS e 30 AS 2 Fela IP Source NUDE ld 31 4 6 3 Lele IP Destination IN UID CES ad dice 33 A DCT AU OM EE cep iccwianlceiceeinauie decw sp EEEE NOE EO TE E OTETO E 35 AO A Ta Ter Opera lon de eel a lian eau eae aoa 35 DZ ES Ne Vr CO AA essence easier T lan ep sae een ea aa S 36 A AO Ve Tunel ONS UA OM ideo 38 A VO D NP OT GUI rias 38 ALO ZE TOEG OU paneas aime o watts aos 39 Bh AL Sy A ten Made cetatidaathekemangane 40 A Weil Sy Ste COn 40 ATZ Service COMMMOULAUI OM asise E EE TEE A AE 41 A a iaeiesal 44
43. scription of IP Trunk Group This configuration is optional and is used to add the IP that have the same IP Trunk Group attributes to an IP group The IP group will referenced by IP gt Tel routing and number manipulation It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string It specifies the IP will add to IP group Example To add an IP group set IP 10 14 17 to IP group 18 Figure 4 10 4 IP Trunk group modify IP Group Modify Index Description IP 172 16 0 124 172 16 3 55 172 16 0 123 17216 1 123 172 16 244 136 110 164 212 105 E a F v e e Dinstar Technologies Co Ltd 39 DWG2000 8G User Manual 4 11 System Configuration 4 11 1 System Configuration Figure 4 11 1 System Configuration System Configuration Voice Prompt Language Provision Configuration Primary Provison Server IF 210 21 119 116 Primary Provison Server Port secondary Provision Server IF 218 16 122 159 secondary provision Server port Provision Check Interval NTP Configuration Enable NTP O No Yes Primary NTP Server IP 64 236 96 53 secondary NTP Server IF 18 145 0 30 Time Zone GMT 6 00 US Central Time Chicago NOTE lt must restart the device to take effect Table 4 11 1 Description of System Configuration Voice Prompt Language Configure the voice prompt of DWG e g configure voice prompt of IP addr
44. ting is no without Registration this option need set Yes to avoid that the devices can not call in Allow Anonymous l l l l The incoming anonymous calls will be rejected Outgoing Calls In General SIP phones are based on as the end if this option is set to Use as End Key No the dial up will end expires dial up time ce af Bit of between the dialing time over the time will be seem as end of dial Inter digit Timeout Dinstar Technologies Co Ltd 43 DWG2000 8G User Manual 4 11 3 SIP Configuration Figure 4 11 3 SIP Configuration SIP Configuration SIP Proxy SIP Server Address 172 16 119 119 5060 SIP Server Port default 5060 Outbound Proxy Qutbound Proxy Address Outbound Proxy Port 5060 Use Random Port No Yes Local SIP Port 5060 ls Register Register Interval range 1 3600s Keepalive Interval range 0 3600s 0 means disable Enable 100rel No Yes Refer to Use Target Contact No Yes SIP Used for Configuring VoIP channel add SIP Registry Platform and local SIP Channel and configure SIP protocol and other related information Configuration Used for configure SIP server address and Channel the address can be IP SIP Server Address also can be a domain name DNS should to be able to resolution Address the details please advisory the service provider SIP Proxy Port Port default setting is 5060 For details please consult the service provider Outbound proxy it mainly
45. to call e Password authenticate It describes the route for the ease of identification Its value is character string Dinstar Technologies Co Ltd 37 DWG2000 8G User Manual 4 10 IP Trunk Configuration 4 10 1 IP Trunk Figure 4 10 1 IP Trunk E 10 172 16 0 124 5060 other O 13 172 16 3 55 5060 ela O 14 172 16 0 123 5060 elastix E 17 172 16 1 123 5060 FreeSentral C 19 172 16 244 136 5060 ondo server O 31 110 164 212 105 5060 to vps Total Gentry 16entrpage 1Mpage Add Delete Add remote IP of softswitch SIP server which will send call traffics to gateway It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It describes the route for the ease of identification Its value is character string It is an interworking parameter between the remote Softswitch and the SIP server IP wo It specifies the IP address of the peer equipment It is an interworking parameter between the remote Softswitch and the SIP server O It specifies the SIP port number of the peer equipment Example To add a remote IP of Softswitch set index to 31 SIP port number 5060 Figure 4 10 2 IP Trunk Modify IP Modify Index IF Fort Description Dinstar Technologies Co Ltd 38 DWG2000 8G User Manual 4 10 2 IP Trunk Group Figure 4 10 3 IP Trunk Group IP Group 18 asterisk 10 14 17 E 19 all 13 19 Total entry 16entry page 1 1page Table 4 10 2 De
46. uence SIP User ID Is the account used for registration equipment port s unique identifier Authenticate ID 1s equivalent to show the name Password 1s register Password which no passward can no fill the details please contact the service provider Tx Gain Refers to the call volume that from himself during a call to the end users adjust the Tx Gain will affect the voice volume of the end user the default value is 0 Refer to the call volume from the remote end user to ourself volume adjust the gain acceptance will affect the voice volume we will heard the default value is 0 Offhook Auto Dial Hotline service when PSTN part client calls to this port will auto forward to the hotline User ID If no need this feature just left it blank Auto Dial Delay Time Offhook Auto Dial delay time the range is 0 10 seconds Dinstar Technologies Co Ltd 45 DWG2000 8G User Manual 4 11 5 Digit Map Figure 4 11 5 Digit map Digit Map Digit Map NOTE Length of Digit Map should be not more than 119 characters Digit Map Syntax 1 Supported objects Digit A digit from 0 to 9 Timer The symbol T matching a timer expiry DTMF A digit a timer or one of the symbols A B C D or 2 Range One or more DTMF symbols enclosed between square brackets and but only one can be selected 3 Range One or more expressions enclosed between round brackets and but only one
47. us attacks 2 try to enable the equipment tunnel through the WEB for Configuration Also please NOTE open the tunnel will impact voice quality Please do not enable the tunnel as far as possible reference WEB Configuration Interface Description section 4 Check whether the Local Network to the SIP PROXY platform network environment is relatively poor or not and if so please check Local Network or contact the service provider 5 if go through those steps the device still be in trouble please contact the equipment provider 5 3 When calling out the callee s phone shows wrong caller ID 1 Ask the callee checks whether the device 1s failure or device battery power is low 2 Make sure the callee has been subscribed called User ID display service 3 If only part of the caller User ID with this problem please contact the telecom carrier 5 4 when calling in the caller always hears a busy tone Make sure Enable DND Do not Disturb in system 5 5 sudden interruption during a call 1 make sure whether is human error caused the problem 2 Make sure with the account balance or lack of disruption caused the call disconnected 3 Make sure whether there is interference with the fax tone or equipment busy tone these interference may lead to calls dropped 4 Make sure whether the LAN equipment such as gateway or router fails user can try to restart the gateway or router Dinstar Technologies Co Ltd 50 DWG2000 8G User Manual
48. used in firewall NAT environment That make the Outbound Proxy signaling and media streams are able to penetrate the firewall the details Address please advisory the service provider Outbound Proxy Outbound proxy port number the details please advisory the service provider Port Use Random Set the local monitor SIP port fixed or random random is every time you Port start the device will random Select a free SIP port Monitor Default set yes if you want the device can make a call without register set Is Register No Also enable the Allow Outgoing Calls without Registration and Allow Incoming Calls without Registration function Dinstar Technologies Co Ltd 44 DWG2000 8G User Manual Used to keep communicate between equipment and the SIP server that make Keep alive the device is in the best available Registered In general using the factory Interval default values 4 11 4 Port Configuration Port Configuration 1s used to configure ports gain Off hook Auto Dial etc Figure 4 11 4 Port Configuration Port Configuration All ports register used same user ID No Yes Current Port SIP UserID 20313229 Authenticate ID 123 Authenticate Password Tx Gain Rx Gain Offhook A4uto Dial Auto Dial Delay Time Table 4 11 3Description of Port Configuration ALL ports register The default is not each SIP account if set yes all the port will use user used same user ID ID of port0 when the call ring in seq
49. way Control Protocol DTMF Dual Tone Multi Frequency USSD Unstructured Supplementary Service Data PSTN Public Switched Telephone Network STUN Simple Traversal of UDP over NAT IVR Interactive Voice Response IMSI International Mobile Subscriber Identification Number IMEI International Mobile Equipment Identity DMZ Demilitarized Zone Dinstar Technologies Co Ltd 51
50. x Notice The device will restart automatically when preferred coders is changed between G 723 1 and G 729AB Enable PSTN Incoming Configuration C No Yes Enable Auto Outgoing Routing C No Yes Auto Outgoing Routing Type Ordinal IP to PSTM One Stage Dialing Mo Yes Play Voice Prompt for PSTN Incoming Calls No Yes Send Original Caller ID for PSTN Incoming Calls wo Yes DTMF Parameter DTMF Method RFC2833 RFC2833 Payload Type 1 OTME Volume DTMF interval Enable STUN No C Yes CLID Mode Number Name Notice when select name please insure there isn t letter im it Other Configuration Enable Private Serice User ID ls Phone Number Only Accept Calls from SIP Server Allow Outgoing Calls without Registration Allow Incoming Calls without Registration Allow Anonymous Outgoing Calls Ho No Ho 2373720 3 z oOo 25559505050 8 Reject Anonymous Incoming Calls No Yes Use as End Key No Yes Interdigit Timeout 5 Dinstar Technologies Co Ltd 41 LOCAL RTP PORT Channel Enable Silence Suppression Call Progress Tone Preferred Coders Enable Incoming Configuration Enable Auto Outgoing Routing IP to PSTN One Stage Dialing Play Voice Prompt for PSTN Incoming Calls Send Original Caller ID for PSTN Incoming DWG2000 8G User Manual Table 4 11 2 Description of Service Configuration Means the initial allocation of Channel when
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