Grandstream GXP2020 Quick Start Guide
Contents
1. account audio codec firmware upgrade path and method and Factory Reset function etc Factory Functions Extra diagnostic tools reside here Reboot Makes the phone reboot itself Exit from this menu About Grandstream Networks Grandstream Networks Inc is an award winning designer and manufacturer of next generation IP voice amp video products for broadband networks Grandstream s products deliver superb sound and picture quality rich telephony features full compliance with industry standards and broad interoperability with most service providers and 3 party SIP based VoIP products Grandstream is consistently recognized in the VoIP industry for their innovation affordability and superior value in their products Grandstream Networks is a private company headquartered in Brookline MA with offices in Los Angeles Dallas and China For more information please visit www grandstream com Declaration of Conformity for GXP2020 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Innovation IP Voice amp Video Konformit tserkl rung gem dem Gesetz ber Funkanlagen und Telekommunikationsendeinrichtungen FTEG und der Richtlinie 1999 5 EG R amp TTE Declaration of Conformity in accordance with the Radio and Telecommunications Terminal Equipment Act FTEG and Directive 1999 5 EC R amp TTE Directive Hersteller Verantwortliche Person The manufacturer responsible person Man2. the essential requirements standards interface specifications used T Br a d i pe E pa pe wi Pr Br di Pa eo ors ys ne a Brookline MA USA August 20 2007 Bruce G MacAloney Vice President VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 8D8299
3. 0 Main Case One Handset One Phone Cord One Universal Power Adaptor One Ethernet Cable One High Phone Stand One Low Phone Stand Two Wall Mount Spacers So ei Se N Connect the GXP2020 Enterprise IP Phone Please use the equipment included in the packaging Using any other power source may damage the product 1 Connect the handset and main phone case with the phone cord 2 Connect the LAN port of the phone to the RJ 45 socket of a hub switch or a router LAN side of the router using the Ethernet cable 3 Connect the 5V DC output plug to the power jack on the phone plug the power adapter into an electrical outlet 4 The LCD will display provisioning or firmware upgrade information Before continuing wait for the date time display to show up 5 Using the phone embedded web server or keypad configuration menu you can further configure the phone using either a static IP or DHCP VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Innovation IP Voice amp Video Figure 1 Connectors on the bottom of the GXP2020 GXP Ext Connection PC LAN RJ45 Power Headset and 10 100Mbps ports Jack handset Jet Wall Mount GXP2020 can be wall mounted For proper wall mounting please place the two wall mount spacers into the proper holes on the bottom of the GXP 2020 as show below Figure 2 Attach the wall mount spacers to the GXP2020 To position the phone on the wall place two fixed ha
4. Innovation IP Voice amp Video ndstrean Innovative IP Voice amp Video GXP2020 Enterprise SIP Phone Quick Installation Guide Part Number 418 02005 10 Document Version Number 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Innovation IP Voice amp Video GXP2020 6 line SIP Enterprise Phone Quick Installation Guide WARNING Please DO NOT power cycle the GXP2020 when LED lights are flashing during system boot up or firmware upgrade You may corrupt firmware images and cause the unit to malfunction WARNING Use only the power adapter included in the GXP2020 package Using an alternative non qualified power adapter may possibly damage the unit Overview GXP2020 features 6 lines each with an individual SIP account and offers a large graphical LCD display four 4 XML programmable soft keys and seven 7 programmable hard keys It offers intuitive user interfaces 5 way conferencing 2 headset jacks and three 3 adjustable positioning angles The GXP2020 also offers dual 10 100Mbps auto sensing Ethernet ports with integrated PoE secure central configuration with AES Encryption superior audio quality using G 722 wide band codec and excellent manageability The GXP series is fully compatible and interoperable with most SIP end user devices IPPBX and Softswitches Equipment Packaging Unpack and check all accessories The GXP2020 phone package contains One GXP202
5. TSP for additional settings that may be necessary to configure the phone Configure the GXP2020 using the Keypad 1 Make sure the phone is idle 2 Press the OK button to enter the keypad MENU to configure the phone 3 Follow MENU options to configure the basic features of the phone for example the IP address if using a static IP For details please check GXP Series User Manual Using the Keypad 1 To enter the MENU press round MENU button 2 Navigate the menu by using the UP DOWN and LEFT RIGHT 3 Press the round MENU button to confirm a menu selection 4 To delete an entry by pressing the MUTE button 5 The phone automatically exits MENU mode with an incoming call the phone is off hook or the MENU mode if left idle for 20 seconds GXP2020 Key Pad Configuration Menu Call History Displays histories of incoming dialed and missed calls Displays the network status account statuses software version and MAC address of the phone Phone Book Displays the phonebook Instant Messages Goes to Instant Messages if the Presence is supported by the service provider or PBX Direct IP call Displays the IP call options menu VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Innovation IP Voice amp Video Preference Displays user preference sub menu such as ring tone ring volume customized XML idle screen or logo Config Display configuration sub menu such as Network SIP
6. ngers on the wall hang the back of the phone on the fixed hangers Figure 3 Location of the fixed hangers on GXP2020 Fixed hangers To use the handset pull out the tab extension downward from the handset cradle rotate the tab and plug it back into the slot with the extension up to hold the handset VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Innovation IP Voice amp Video Figure 4 Placing tab for mounting phone to wall Tab with extension Tab with extension up Handset Rest Tab Configuring the GXP2020 using a Web Browser 1 If DHCP is enabled in your network the phone s IP address will be displayed 2 Type the phone s IP address in your PC browser 3 The default administrator password is admin the default end user password is 123 To configure the phone via the web browser you will need the following information 1 IP address subnet mask and gateway IP if using static IP 2 SIP server and or Outbound Proxy FQDN or IP address 3 User subscriber information User ID Authentication ID Password provided by your VoIP service provider 4 GXP2020 supports Plug n Call if your ITSP Internet Telephony Service Provider provides this automatic provisioning service Ensure the phone has an internet connection either DHCP or static IP in your internet ready network then power up the phone 5 Please contact your I
7. ufacturer Grandstream Networks Inc Sth Floor R2 A Building South District of Hi Tech Industrial Park Shenzhen P R China P C 518057 Responsible Laboratory Bay Area Compliance Lab Corp ShenZhen Suite C 41 D Electronics Science amp Technology Building No 2070 Shennanzhong Rd ShenZhen Guandong 518031 P R China Tel 755 83296449 Fax 755 83273756 erklart dass das Produkt declares that the product Series GXP 2020 Model GXP 2020 Attestation Number RSZ07031302 1 RSZ07031302 2 Date of Issue April 4 2007 Type ggf Anlagenkonfiguration mit Angabe der Module Type if applicable configuration including the modules X Telekommunikations Tk endeinrichtung Funkanlage Telecommunications terminal equipment Radio equipment Telecommunication via Voice over IP VOIP _ ccasssscsnsssssssessssenssensesnneeenn Verwendungszweck r teklasse Intended purpose ipment class bei bestimmungsgem er Verwendung den grundlegenden Anforderungen des 3 und den brigen einschl gigen Bestimmungen des FTEG Artikel 3 der R amp TTE entspricht complies with the essential requirements of 3 and the other relevant provisions of the FTEG Article 3 of the R amp TTE Directive when used for its intended purpose Gesundheit und Sicherheit gem 3 1 1 Artikel 3 1 a Health and safety requirements pursuant to 3 1 1 Article 3 1 a angewendete harmonisierte Normen Einhaltung der grundlegenden Anforder
8. ungen auf VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 8D8299 Innovation IP Voice amp Video Harmonised standards applied andere Art und Weise hierzu verwendete Standards Spezifikationen Other means of proving conformity with the essential requirements standards specifications used Schutzanforderungen in Bezug auf die elektromagn Vertraglichkeit 3 1 2 Artikel 3 1 b Protection requirements concerning electromagnetic compatibility 3 1 2 Article 3 1 b angewendete harmonisierte Normen inhaltung der grundlegenden Harmonised standards applied Anforderungen auf andere Art und Weise hierzu verwendete EN 55022 1998 A1 2001 A2 2003 Class B tandards Spezifikationen EN 55024 1998 A1 2001 A2 2003 ther means of proving conformity with the EN 61000 3 2 2000 A2 2005 sential requirements EN 61000 3 3 1995 A1 2001 A2 2005 standards specifications used Mafnahmen zur effizienten Nutzung des Funkfrequenzspektrums Measures for the efficient use of the radio frequency spectrum Non applicable Luftschnittstelle bei 3 Funkanlagen gem 2 Artikel 3 2 Air interface of the radio systems pursuant to 3 2 Article 3 2 angewendete harmonisierte Normen Einhaltung der grundlegenden Anforderungen auf Harmonised standards applied andere Art und Weise hierzu verwendete Standards Schnittstellenbeschreibungen Non applicable her means of proving conformity with
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