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User manual - psn

1. displayed PC on which both the viewer software Network Camera View 3 and Network Camera View 4 are installed H 264 images will not be displayed In this case delete Network Camera View 3 from the PC and then install Network Camera View 4S Symptom Cause solution Reference pages The alarm occurrence Is the viewer software installed on the PC 3 indication button the AUX Confirm that the viewer software Network Camera buttons and the SD recording View 4S is installed status indicator on the Live page do not display the current status in real time Is Real time selected for Alarm status update 50 mode No image is displayed on the Press the F5 key on the keyboard of the PC or click 14 Live page the Live button Shortcut icon of the camera is Is the Windows component of UPnP added 149 not displayed on Network of Add the component to the PC in use the PC Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level button to open the Security Settings window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 Internet Explorer 10 and Internet Explorer 11 Click the OK button The warning window will be disp
2. o0 v 00 v Date time Jan v Time display format 24h v Date time display Mmm DD YYYY v format NTP NTP gt gt Time amp date Time zone GMT 09 00 Osaka Sapporo Tokyo Summer time daylight saving ties Md i 2 Start time amp date End time amp date Camera title on screen Camera title on screen 0 9 A Z Position Upper left w OSD Character size 100 v Brightness status display Upside down il Indicator Alam status update mode Polling 30s Real time Alarm status reception port 31004 1 65535 Automatic installation ey Drawing method Direct2D H 264 Decoding Options H 264 Smoother Viewer software live video display Oof nwev4Ssetup exe ON the browser J buffering H 264 Frame Skip Options When PC is Heavy Processing Load H 264 Contrast enhancement RGB 0 to 255 Hardware Monitor out Language Select the language to initially display when the camera is accessed from the following Auto English Japanese ltalian French German Spanish Chinese Russian Portuguese e Auto The language used by the browser is automatically selected If the language used by the browser is not supported by the camera English is selected e Default Auto 50 Operating Instructions 10 Configure the basic settings of the camera Basic The language displayed on the Live pa
3. User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters amp e Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters amp Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails e Available number of characters 3 128 characters e Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen Operating Instructions 15 Configuring the network settings Network SSL Select On if you want to use SSL encryption when sending E mail notifications for alarm occurrences or the Diag function When you select On the authentication method will be set to SMTP Set the user name and the password used for authentication Default Off Note e Some SMTP servers may not support SSL e SSL supports SMTP over SSL but STARTTLS is not supported e When On is selected the SMTP port number may need to be set to 465 Ask your Internet service provider for the appropriate settings Address 1 Address 4 Enter the destination E mail address Up to 4 destination E mail addresses can be registered e Alarm checkbox When the checkbox is selected the E mail notification wi
4. 12 Operating Instructions 1 Monitor images on a PC 8 mega pixel 16 9 30fps mode Cropping 16 9 30fps mode 8 mega pixel 16 9 7 oe 15fps mode 16 91 12 mega pixel 4 3 s H 264 1 H 264 1 15fps mode a chi ch2 ch4 41 2642 5 mega pixel 4 3 30fps mode SD recording status v v v v v indicator Camera title v Alarm occurrence v v v v indication button Full screen button y v v Snap shot button v v v2 v2 v Mic input button v v v Audio output button v v v v Auto mode x v x x x Preset x v v x x Control pad buttons x v v x x v Operable x Inoperable 1 Only stream 1 can be used in 8 mega pixel 16 9 30fps mode 2 Full View is displayed when Cropping 16 9 30fps mode is used Operating Instructions 13 1 Monitor images on a PC 1 3 About the Live page WV SEV781L WV SFV781L s KORUR ODO S Live Setup Compression JPEG Image Cropped Mode 2 3 4 Full View Image capture size 640x360 Zoom x2 x4 Brightness Normal Cropping mi To a Rec on SD Log sD List Play Multi screen select language pull down menu The camera s display language can be selected The default language can be set in the Language in the Basic settings page 50 Setup button Displays the setup menu The button will turn green and the setup menu will be displayed Live button Displays the Live page The but
5. Image quality Select the image quality of H 264 images from the following When Transmission priority is set to Constant bit rate or Best effort Low Motion priority Normal Fine Image quality priority e VBR 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Normal Note e When Constant bit rate Best effort or VBR is selected for Transmission priority this setting is available Refresh interval Select an interval I frame interval 0 2 5 seconds to refresh the displayed H 264 images If using under a network environment with frequent error occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 264 images from the following e Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select Unicast port1 Image and
6. 6 Display the log list The history of various logs will be displayed in list form Alarm log Logs of the alarm occurrences such as time and date of the alarm occurrences the image recording period and the alarm type will be displayed e Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page iL WV SFV781L o ood ds N Lad Live Setup Compression GEZI Image capture size 640x360 Zoom x2 Brightness fol _ om Rec on SD Log s5 ListPlay Multi screen Operating Instructions 33 6 Display the log list 2 Click the List Play button The log list will be displayed in a newly opened window log list window Time Jan 01 2015 00 00 11 Jan 01 2015 00 00 21 A Event OAll Select E Alarm log E Manual Schedule log E FTP trans error log Recording time From First recording V YYYY MM DD HH MM SS 3 To M SS E ea rci l al 4 Top Prev page Next page Last Tme amp date Duration Event J Janvo1 2015 00 00 11 00 00 10 MN sc SD memory card 3680MB 3768MB rem org IMPORTANT e Only a single user can operate the log list window Other users cannot access the log list window Time Displays the time perio
7. IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera e HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available e Default HTTP HTTPS port Designate the HTTPS port number to be used e Available port number 1 65535 Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Note e After changing the connection setting access the camera again by after waiting a while according to the changed setting http IP address of the camera or https IP address of the camera When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate page 161 When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for information on how to obtain and install these certificates e When the camera is accessed using the HTTPS protocol the refresh inter
8. The image quality is fixed and the recording capacity changes according to the Image quality setting and conditions of the subject When calculation of recording capacity is needed in advance use Advanced VBR Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client e Advanced VBR H 264 images are transmitted at the frame rate specified for Frame rate while the image quality is controlled so that the average transmission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate per client e Default Frame rate KI Note e When Frame rate or Advanced VBR is selected for Transmission priority number of users who can access the camera may be limited more may become less than 10 Frame rate Select a frame rate for H 264 images from the following The frame rate that can be selected depend on Image capture mode For information on the frame rates that can be selected refer to page 10 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note When Frame rate Advanced VBR or VBR is selected for Transmission priority this
9. Recording format logs will be filed every hour from the time when recording starts However depending on the photographic subject and the setting used logs may be filed in periods of over an hour FTP trans error log Logs will be filed every one hour e Duration Displays the period of time that the data has been recorded on the SD memory card Note e The difference between the recording end time and recording start time of the image is calculated by rounding off to the nearest tenth of a second For this reason when only 1 JPEG image is saved 00 00 00 is displayed for the duration Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm COM Alarm by command alarm Operating Instructions 35 6 Display the log list FTP Logs saved from FTP periodic image transmission errors SD memory card Available capacity and the original capacity of the SD memory card will be displayed Delete button Click this button to delete the currently displayed log list When using the SD memory card images associated with the log list will also be deleted IMPORTANT If there are too many recorded data files it may take time to delete all of them When the total size is 1 GB it may require about 1 hour Formatting the SD
10. The setup menu will be displayed Refer to page 48 for further information about this menu WV SFV781L Setup SD memory Setup menu Camera title WV SFV781L Date time Jan Y j 01 7 2015 Y 100 v00 vE 00 v Multi screen Dateftime display MmmDD YYYY v format Summer time Network daylight savi Month Day Time Schedule Start time amp date V V vi v V Maintenance Month Day Time End time amp date V V vi v re Oon Off Camera title on Camera title on scr Position Character size 100 v Oon on Upside down Indica Alarm status update mode Polling 30s Real time Alarm status reception port 31004 1 65535 Automatic installation On Qof Drawing method GDI ODirect2D H 264 Decoding Options Software H 264 Smoother live video display on the browser buffering Frame SI tions When Viewer software nwcv4Ssetup exe enhancem RGB 0 to Monitor out Operating Instructions 45 9 Display the setup menu from a PC 9 2 How to operat WV SFV781L a Cam Function JPEGIH 264 Image capture mode Setup menu Basic Multi screen Alarm Live page Initial display Initial display stream Refresh interval JPEG JPEG e the setup menu Image Position Audio 8 mega pixel 16 9 15fps mode V H 264 1 V 3840x2160 V Image capture
11. memory care 0 Super fine 1 Fine 2 3 4 64 GB 12 800 19 200 22 400 25 600 28 800 32 GB 6 400 9 600 11 200 12 800 14 400 16 GB 3 200 4 800 5 600 6 400 7 200 8 GB 1 600 2 400 2 800 3 200 3 600 4GB 800 1 200 1 400 1 600 1 800 2 GB 400 600 700 800 900 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 44 800 57 600 67 200 73 600 80 000 32 GB 22 400 28 800 33 600 36 800 40 000 16 GB 11 200 14 400 16 800 18 400 20 000 8 GB 5 600 7 200 8 400 9 200 10 000 4 GB 2 800 3 600 4 200 4 600 5 000 2 GB 1 400 1 800 2 100 2 300 2 500 Image capture size 3840x2160 Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 19 200 25 600 35 200 38 400 44 800 32 GB 9 600 12 800 17 600 19 200 22400 16 GB 4 800 6 400 8 800 9 600 11 200 8 GB 2 400 3 200 4 400 4 800 5 600 4GB 1 200 1 600 2 200 2 400 2 800 66 Operating Instructions 10 Configure the basic settings of the camera Basic Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 2 GB 600 800 1 100 1 200 1 400 Capacity of SD Image quality memory care 5 Normal 6 7 8 9 Low 64 GB 64 000 83 200 99 200 105 600 118 400 32 GB 32 000 41 600 49 600 52 800 59 200 16 GB 16 000 20 800 24 800 26 400 29 600 8 GB 8 000 10 400 1
12. JPEG 1 or JPEG 2 images Alarm input Saves images at an alarm occurrence e Manual Saves images manually Schedule Saves images in accordance with the settings for Schedule gt page 174 Available only for the H 264 1 H 264 2 H 264 3 or H 264 4 images Operating Instructions 10 Configure the basic settings of the camera Basic e Default FTP error Note e When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable e When JPEG 1 or JPEG 2 is selected for Recording format Schedule is unavailable e Ch1 to Ch4 can be selected for H 264 1 when Cropping 16 9 30fps mode is selected for Image capture mode JPEG recording Manual JPEG recording Manual File name Image saving interval This setting is only available when JPEG 1 or JPEG 2 is selected for Recording format and Manual is selected for Save trigger File name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows e File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters e Unavailable characters amp lt gt Image saving interval When Manual is se
13. JPEG 2 is selected for Recording format still image data are recorded When H 264 1 H 264 2 H 264 3 or H 264 4 is selected video data are recorded Images recorded on the SD memory card can be copied onto the PC page 65 1 Display the Live page page 7 39 oO as Law Compression GEZI Image capture size D f 640x360 Zoom x2 x Brightness Normal l Am J i Rec on SD Log s0 ListPlay Multi screen 2 Click the SD button The SD recording window will open Record on the SD memory card 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 14 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page gt page 58 4 Click the Stop button to stop saving images on the SD memory card The SD recording status indicator will turn off 5 Click the Close button to close the window Operating Instructions 27 3 Record images on the SD memory card manually Note e Image data saved on Drive B can be obtained by executing Access img on the SD memory card tab and logging in from the user authentication window page 65 The destination to save image data is a fixed directory on Drive B page 208 e When the Start button is clicked immediately after the Stop but
14. Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the port number of the router used for H 264 image transmission via the Internet by setting Unicast port MANUAL page 136 Refer to the operating instructions of the router in use e Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number e Default Unicast port AUTO Unicast port1 Image Enter the unicast port number used to transmit images from the camera When Cropping 16 9 30fps mode is selected for Image capture mode a unicast port number can be selected for each image Ch1 to Ch4 e Available port number 1024 50000 Only even numbers are available e Default H 264 1 32004 H 264 2 32014 Unicast port2 Audio Enter the unicast port number used to transmit audio from the camera When Cropping 16 9 30fps mode is selected for Image capture mode a unicast port number for audio can only be selected for Ch1 e Available port number 1024 50000 Only even numbers are available Default H 264 1 33004 H 264 2 33014 Multicast address Enter the multicast IP address Images and audio will be transmitted to
15. 12 1280x720 20 10 640x360 15 7 5 320x180 12 5 10 3 7 5 1 5 3 1 12 mega pixel 4 3 4000x3000 15 VGA 5 15fps mode 12 QVGA 3 10 1 7 5 5 3 1 5 mega pixel 4 3 30fps 2560x1920 30 1280x960 30 mode 2048x1536 20 800x600 20 1600x1200 15 VGA 15 1280x960 12 QVGA 12 800x600 10 10 7 5 7 5 5 5 3 3 1 1 4 mega pixel 16 9 2560x1440 30 1920x1080 30 30fps mode 1920x1080 20 1280x720 20 1280x720 15 640x360 15 12 320x180 12 10 10 7 5 7 5 5 5 3 3 1 1 Operating Instructions 1 Monitor images on a PC Cropping 16 9 30fps 1280x720 30 1920x1080 30 mode 640x360 20 1280x720 20 _ 15 640x360 15 12 320x180 12 10 10 7 5 7 5 5 5 3 3 1 1 Image capture mode H 264 3 H 264 4 Image capture size Frame rate Image capture size Frame rate 8 mega pixel 16 9 30fps mode 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode 5 mega pixel 4 3 30fps mode 4 mega pixel 16 9 1280x720 30 640x360 30 30fps mode 640x360 20 20 320x180 15 15 12 12 10 10 7 5 7 5 5 5 3 3 1 1 Cropping 16 9 30fps mode Image capture mode JPEG 1 JPEG 2 8 mega pixel 16 9 640x360 30fps mode 8 mega pixel 16 9 Only the image capture size selected 640x360 15fps mode for the following can be selected H 264 1 H 264 2 JPEG 2 12 mega pixel 4 3 Only the image capture size se
16. 162 Operating Instructions 15 Configuring the network settings Network 3 Click Certificate Error over the URL and click View certificates x Certificate Invalid The security certificate presented by this website has errors This problem may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage About certificate errors View certificates Operating Instructions 163 15 Configuring the network settings Network 4 Click Install Certificate 164 Certificate Px General Details Certification Path DA Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by Valid from Learn more about certificates Note e If Install Certificate is not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs gt right click Internet Explorer click Run as Administrator e When using Windows 8 or Windows 8 1 right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 15 Configuring the network settings Network Click Next displayed on Certificate Import Wizard Certificate Import Wizard xs Welcom
17. Direct2D with On selected for H 264 Smoother live video display on the browser buffering If Off is selected for H 264 Smoother live video display on the browser buffering Direct2D may not be very effective e If your computer s operating system is Windows 7 and the Aero function is disabled Direct2D may not be very effective Note e If your computer s operating system is Windows Vista Direct2D may not be able to be used and GDI will be used e If your computer s operating system is Windows 7 and the Aero function is disabled Direct2D may not be very effective e When Direct2D is selected for Drawing method video may not be displayed or the displayed image may be seen as it is partially corrupted depending on the PC in use e Refer to the Panasonic support website for information of PCs for which Direct2D is selectable Panasonic website http security panasonic com pss security support info htm Viewer software nwcv4Ssetup exe H 264 Decoding Options Select the decoding method for H 264 images on the Live page Software Decoding is performed by software e Hardware Uses the Hardware Acceleration QSV function that performs fast decoding e Default Software IMPORTANT e Hardware may not be able used depending on the computer used One of the following messages is displayed when the Confirm button is clicked The hardwar
18. IMPORTANT When using this function set the user name and the password to access the FTP server to restrict users who can log into the FTP server 5 1 Transmit an alarm image at an alarm occurrence Alarm image transmission An alarm image can be transmitted at an alarm occurrence to the FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance FTP server settings and settings relating to alarm image transmission can be configured in the FTP section of the Advanced tab of the Network page page 144 Settings can also be configured from the Alarm image FTP transmission settings of Camera action on alarm on the Alarm tab of the Alarm page page 121 Note Depending on the network traffic the number of the transmitted images may not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 145 alarm images will be retransmitted
19. OSD Default Off Camera title on screen 0 9 A Z Enter a character string to be displayed on the image e When Cropping 16 9 30fps mode is selected for Image capture mode the camera title on screen is not displayed on Ch1 to Ch4 e Available number of characters 0 20 characters e Available characters 0 9 A Z and the following marks I amp Default None blank OSD Position Select the position where the time and date and a character string to be displayed on the image of the Live page e Upper left The above information will be displayed at the upper left corner of the main area on the Live page Lower left The above information will be displayed at the lower left corner of the main area on the Live page e Upper center The character string will be displayed in the upper center part of the screen Lower center The character string will be displayed in the lower center part of the screen Upper right The above information will be displayed at the upper right corner of the main area on the Live page Lower right The above information will be displayed at the lower right corner of the main area on the Live page e Default Upper left OSD Character size Select the size of the entered character string to be displayed at the selected OSD position in the image on the Live page Large The character size will become larg
20. On NTSC or On PAL is selected the Audio output setting for Audio transmission reception cannot be used 112 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Audio encoding format Select the audio reception encoding format from G 726 G 711 and AAC LC e Default G 726 Note e G 711 is available only when Mic input is selected for Audio transmission reception e G 726 is always applied for the audio transmission encoding format Audio bit rate Select the audio bit rate used to transmit receive audio data When G 726 is selected for Audio encoding format 16kbps 32kbps When G 711 is selected for Audio encoding format cannot be selected When AAC LC is selected for Audio encoding format 64kbps 96kbps 128kbps e Default 32kbps Mic input volume Camera to PC Select a volume level on the PC to hear audio transmitted from the camera e Mic High The volume level will become high This setting will be applied when audio is input to the camera using a microphone e Mic Middle The volume level will become middle This setting will be applied when audio is input to the camera using a microphone e Mic Low The volume level will become low This setting will be applied when audio is input to the camera using a microphone Line High The volume level will become high This setting will be applied when aud
21. when there is harsh flickering e When images in the near infrared light area change from color to black amp white images may be out of focus due to the nature of optical properties In this case the focus can automatically be corrected by Operating Instructions 11 Configure the settings relating to images and audio Image Audio selecting Auto or Preset for Adjusting method the focus will not automatically be adjusted according to the illumination level change once the focus is corrected Adjusting method Select the focus adjustment method upon switching between the color mode and the black amp white mode e Auto Adjusts the focus function automatically and corrects the focus when switching between color and black amp white images e Preset Performs the preset movement to each specified focus position when switching between color and black amp white images The preset position is the focus position specified last time which was automatically memorized for each of color images and black amp white images e Fix Fixes the position after adjusting the focus either automatically or manually e Default Auto Close button Click this button to close the Zoom Focus adjustment setup menu 11 7 Configure the preset positions Preset position setup menu Click the Setup gt gt button of Preset position on the Image Position tab of the Image Audio page Page 89 It is possible
22. 2015 13 10 00 e Default Mmm DD YYYY NTP When NTP gt gt is clicked the Advanced tab of the Network page will be displayed page 147 Time zone Select a time zone corresponding to the location where the camera is in use e Default GMT 09 00 Osaka Sapporo Tokyo Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date e Out Does not apply summer time e Auto Applies summer time in accordance with the settings for Start time amp date and End time amp date month week day of the week and time Default Out Operating Instructions 51 10 Configure the basic settings of the camera Basic 52 Start time amp date End time amp date When Auto is selected for Summer time daylight saving select the time amp date for the start time and the end time month week day of the week and time Camera title on screen Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera title on screen 0 9 A Z will be displayed at the position selected for
23. 3 Green g Time range o S 4 4 Schedule mode Schedule 4 Red 5 z g Time range N pS 3 o i 4 4 o Ss 4 4 Schedule mode Schedule 5 Black g i g 5 Time range 180 Operating Instructions 17 Maintenance of the camera Maintenance 17 Maintenance of the camera Maintenance System log check firmware upgrade status check and initialization of the setup menu can be performed on this page The Maintenance page has the System log tab the Upgrade tab Status tab the Default reset tab and the Data tab 17 1 Check the system log System log Click the System log tab of the Maintenance page page 44 page 46 Up to 4 000 system logs can be saved on the SD memory card when the SD memory card is inserted after selecting Use for SD memory card on the SD memory card tab page 58 When Not use is selected for SD memory card up to 100 system logs can be saved on the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off System log Upgrade Status Default reset lt lt Previous 100 Next 100 gt gt No Time amp date Description Next 100
24. 5 Normal 6 7 8 9 Low 64 GB 198 400 275 200 320 000 358 400 403 200 32 GB 99 200 137 600 160 000 179 200 201 600 16 GB 49 600 68 800 80 000 89 600 100 800 8 GB 24 800 34 400 40 000 44 800 50 400 4 GB 12 400 17 200 20 000 22 400 25 200 2 GB 6 200 8 600 10 000 11 200 12 600 70 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 1280x960 Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 128 000 160 000 192 000 224 000 256 000 32 GB 64 000 80 000 96 000 112 000 128 000 16 GB 32 000 40 000 48 000 56 000 64 000 8 GB 16 000 20 000 24 000 28 000 32 000 4 GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Operating Instructions 71 Image capture size 1280x720 10 Configure the basic settings of the camera Basic Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 135 600 204 800 256 000 281 600 332 800 32 GB 76 800 102 400 128 000
25. 7 600 10 400 12 000 13 600 15 200 2 GB 3 800 5 200 6 000 6 800 7 600 68 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 1920x1080 Image quality Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 89 600 115 200 147 200 160 000 192 000 32 GB 44 800 57 600 73 600 80 000 96 000 16 GB 22 400 28 800 36 800 40 000 48 000 8 GB 11 200 14 400 18 400 20 000 24 000 4 GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4GB 16 800 21 600 26 000 28 000 30 000 2GB 8 400 10 800 13 000 14 000 15 000 Operating Instructions 69 10 Configure the basic settings of the camera Basic Image capture size 1600x1200 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 70 400 89 600 115 200 134 400 153 600 32 GB 35 200 44 800 57 600 67 200 76 800 16 GB 17 600 22 400 28 800 33 600 38 400 8 GB 8 800 11 200 14 400 16 800 19 200 4 GB 4 400 5 600 7 200 8 400 9 600 2 GB 2 200 2 800 3 600 4 200 4 800 Capacity of SD Image quality memory card
26. Country code State Enter the state name 128 characters Locality Enter the locality name 128 characters Organization Enter the organization name 64 characters Organizational Unit Enter the unit name of the organization 64 characters 158 Operating Instructions 15 Configuring the network settings Network Item Description Available number of characters CRT key Displays the key size and generation time amp date of the current key Note e To use the server certificate follow the requests from the CA about the information to be entered e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT The server certificate will be issued for the set of the generated CSR and CRT key If the CRT key is re generated or updated after applying to the CA the issued server certificate will be invalidated Note e This camera generates the CSR file in the PEM format 15 3 4 Installation of the server certificate IMPORTANT e Ifthe CSR file is not generated it is impossible to install the server certificate security certificate For
27. Cropping 16 9 30fps mode is selected for Image capture mode on the setup menu and the images of buttons 1 to 4 are displayed Preset When a preset position is selected from the pull down menu and the Go button is clicked the image registered for the preset position Page 103 in advance is displayed H next to the preset position number indicates the home position When Home position is selected the camera image will move to the home position image The home position of each screen has been set in Preset 1 to Preset 4 Note e This setting can only be displayed when Cropping 16 9 30fps mode is selected for Image capture mode on the setup menu and the images of buttons 1 to 4 are displayed Camera title The camera title entered for Camera title on the Basic tab will be displayed Page 50 Operating Instructions 1 Monitor images on a PC Support button When this button is clicked the support site below will be displayed in a newly opened window This website contains technical information FAQ and other information http security panasonic com pss security support 9 Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred When this button is clicked the alarm output terminal will be reset and this button will disappear gt page 29 Full screen button Images will be displayed on a full screen If the full scre
28. E mails Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent e Available port number 1 65535 e Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 POP server address When POP before SMTP is selected for Type enter the IP address or the host name of the POP server e Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTANT e When entering the host name for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 136 Authentication e Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note When you don t know the authentication method to send E mails refer to the network administrator
29. IPv 6 is not supported e Tocheck if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 183 When Enable is not displayed refer to Cannot access the camera via the Internet in the 20 Troubleshooting section gt page 197 Camera short cut Select whether or not to create the shortcut to the camera on the Network folder of the PC When creating the shortcut select On To use the Camera short cut function enable the UPnP function on the PC in advance Default Off Note e To display the shortcut to the camera on the Network folder of the PC it is necessary to add the Windows component Refer to the following to enable the UPnP function For Windows Vista Operating Instructions 149 15 Configuring the network settings Network Start gt Control Panel Network and Internet Network and Sharing Center gt expand the section of Network discovery of Sharing and Discovery select Turn on network discovery click Apply Complete For Windows 7 Start Control Panel Network and Internet gt Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete For Windows 8 1 and Windows 8 Right click Start select Control
30. It is impossible to operate the camera for about 2 minutes after rebooting the camera Note e To initialize the network settings page 136 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait for about 3 minutes after releasing the button The camera will start up and the settings including the network settings will be initialized Do not turn off the power of the unit for about 3 minutes after turning on the power e The notification function allows users to provide the notification of the error to the specified destination E mail address and a Destination of notification when an error such as no SD memory card insertion after the reboot or a locked SD memory card insertion occurs gt page 141 page 129 17 5 Settings data backing up or restoring logs Data Click the Data tab of the Maintenance page page 44 page 46 Operating Instructions 185 17 Maintenance of the camera Maintenance 186 The settings related to backing up or restoring settings data and saving logs can be configured in this section System log Default reset Backup Restore Browse Setup data ni Restore all settings Restore all settings except the network settings Scene file It will take around 2 minutes to complete restoring data Please wait and do not operate the browser during this
31. Light detection control Area No a notification Panasonic alarm protocol notification gt gt When notifying alarm area numbers by the Panasonic alarm protocol set Additional alarm data to On VMD information addition Information addition Adjust Detection area and Detection sensitivity using the slider Refer to page 125 for further information about the Detection sensitivity and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary Click the Set button after completing the settings IMPORTANT e The setting will not be applied unless the Set button is clicked To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area will turn to a dotted line When the VMD area is invalidated no alarm will occur even when a motion can be recognized in the area To delete the VMD area click the Delete button corresponding to the area to be deleted The outline of the respective VMD area will disappear Operating Instructions 13 Configure the alarm settings Alarm 6 Click the Set button The edited settings will be applied 13 6 Configuration of the settings relating to alarm notifica
32. Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm tab of the Alarm page page 119 Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab page 58 of the Basic page and the Alarm tab of the Alarm page page 121 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit an alarm image to a server can be configured in the Alarm image section on the Alarm tab of the Alarm page page 121 and the Advanced tab of the Network page page 144 Notify of alarm occurrences by E mail Alarm E mail alarm occurrence notification can be sent at an alarm occurrence to the E mail addresses registered in advance Up to 4 addresses can be registered as recipients of the alarm E mail An alarm image still picture can be sent with the alarm E mail as an attached file The settings for alarm E mail can be Operating Instructions 29 4 Action at an alarm occurrence configured in the E
33. Pre alarm Number of images to be saved Select a number of pre alarm images to be saved on the SD memory card from the following Off 1 pic 2pics 3pics 4 pics 5pics Default Off Note e When 4000x3000 or 3840x2160 is selected for the image capture size of the JPEG images to be saved 2 pics or a higher value cannot be selected Image saving interval Number of images to be saved Post alarm Image saving interval When Alarm input or Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Image saving interval Number of images to be saved Post alarm Number of images to be saved Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics H 264 recording Alarm H 264 recording Alarm Pre alarm recording duration Post alarm recording duration This setting is only available when H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recording duration Determine whether or not to perform the pre alarm recording Set the duration to save image da
34. a E E A E E E EE 133 14 1 Configure the settings relating to the user authentication User auth 133 14 2 Configure the settings relating to the host authentication Host auth 134 15 Configuring the network settings Network cccesseeseeeeeeeeeees 136 15 1 Configure the network settings Network eeececcceeseeeeeeeeeeeeeeeeeeeeeeneeeeeneeeeeeees 136 15 2 Configure advanced network settings Advanced 22 cccceceeeeseeeeeeeeeeeeeeeeeeeees 140 15 2 1 Configure the settings related to sending E mails cccececceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 141 15 2 2 Configure the settings related to FTP transmission cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 144 15 2 3 Configure the settings relating to the NTP server cececeeeeeeteeeeeeteeteeeeeeeeeeeeeeeneees 147 15 2 4 Configure the UPnP settings eieeeeeeeeeenneeiririeretrteeeeeerrrrrirtrtrtesssstrtnrrnnnnnnassasrteerennn 149 15 2 5 Configure the HTTPS settings oacsSisasevessitashctisseedescstsauescueicercouadenesiestdennddeeesscesetencdores 150 15 2 6 Configure the settings relating to DDNS cccc seeeeeeeeeeeeeneeeneeeeeeeeeeeeeeeneeeeeees 152 15 2 7 Configure the settings relating to SNMP j 2 2 cc00s ccesecsesssecceeceececceenenssnnneedeeeneeeeeees 152 15 2 8 Configure the Diffserv settings cccccccsscsecesesecseecensscnsssenenennecensececceccueneaestenn
35. a single camera 1 0 eccecseeeeeeeee cece ee eeeeeeeeeeneneeeeeeeeeeeeeeseeneeeeeeeeeenennees 7 1 2 About live image types wvincectenciacannntectanniwadedracsbeatenuaredudernuiutinisanedatusdeaindeiveiedenatenmiuanacnys 10 1 2 1 About available resolutions ccceeceece cece eeceaaeeaeeeeeeceeeeeeeeeeeeeeeeeeeaaaeaaaaaaaseseeeeeeneeeeees 10 1 2 2 About available functions 2 0 0 0 cece cece cece cece cece eee ee eae eeeeseceeeeeeeeeeeeseeeeeeaaaeaaaaaateneeeeeeneeeeees 12 1 3 About the Live page ciaticdicectiednuncenncteennaimenducncisutedintebedceniciuscndiacautuahateedtvacladustogsunstins 14 1 4 Monitor images from multiple cameras nnnssnsssssssnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nna 19 2 Monitor images on a cellular phone mobile terminal 00 20 2 1 Monitor images on a Cellular phone scccceeeeeeeseeseeeeeeneeeeeseeeeseeseseeseeeeeeeeeeeeeesseess 20 2 2 Monitor images on a mobile terminal ccccceeeeeee cece eeeeeeeeeeneeeeeeeeeeeeeeeeseeneeeeeeeeeennees 22 3 Record images on the SD memory card manually seeeeeeeees 27 4 Action at an alarm occurrence ccecceeeeeeeeeeeeeeeseeeeeeeseeeaeeeeeeeeeeeeeeees 29 4 1 PLATA A DO EEE A A E E 29 4 2 Action at an alarm occurrence cccccccceeeeeeeeeeeeeeeeeeeeeeeceeseeeseeeesnneeneeseeesenaeeneeeaaeenaeeees 29 5 Transmit images onto an FTP server cccceeeceeeeeeeeeeeeeeeeeeseeeeeeeeeeees 3
36. adjusted by synchronizing with the NTP server will be used as the standard time of the camera e Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following Auto Obtains the NTP server address from the DHCP server e Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT e When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutolP or Auto Advanced for Network Settings on the Network tab of the Network page page 136 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank IMPORTANT e When entering the host name for NTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 136 NTP port Enter a port number of the NTP server e Available port number 1 65535 e Default 123 Operating Instructions 15 Configuring the network settings Network The following port numbers are unavailable sin
37. blue sky or sun at sunset When shooting a subject whose luminance is too low e When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the red color will be thinner Click the Reset button to reset the color to the default e Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be thinner Click the Reset button to reset the color to the default e Default 128 DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance Select an effect level High or Low for the digital noise reduction e High High DNR increases afterimage e Low Low DNR reduces afterimage e Default High Chroma gain level Adjusts the chroma level color density When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the color to the default e Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be so
38. can be selected e When 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode or 5 mega pixel 4 3 30fps mode is selected for Image capture mode only H 264 1 and H 264 2 can be selected 108 Operating Instructions 11 Configure the settings relating to images and audio Image Audio When 4 mega pixel 16 9 30fps mode is selected for Image capture mode H 264 1 to H 264 4 can be selected Refer to page 110 for setting procedure of the VIQS area When Off is selected for H 264 transmission of the applicable stream the stream selection cannot be changed This function is selected when 4 mega pixel 16 9 30fps mode is selected for Image capture mode Operating Instructions 109 11 Configure the settings relating to images and audio Image Audio 11 10 Configure the VIQS area The VIQS area is specified by following the steps below 1 Drag the mouse on the screen to specify the area up to 8 areas The specified area is set to area 1 White and the outline is displayed The areas are set in the area number order from number 1 The color next to the area number show the color of the corresponding outline 1 White 2 Blue Status Delete Area Status Delete Level 5 Normal v Stream H 264 1 Variable Image Quality on Specified area VIQS allows the designated area to retain higher image uali
39. capture size VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 74 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 640x360 Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 384 000 563 200 665 600 716 800 819 200 32 GB 192 000 281 600 332 800 358 400 409 600 16 GB 96 000 140 800 166 400 179 200 204 800 8 GB 48 000 70 400 83 200 89 600 102 400 4 GB 24 000 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800
40. card In this case retry later Depending on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed User authentication User name It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to access images the SD memory card is assigned to Drive B Images are saved in different directories according to Save trigger Move to the directory corresponding to the desired images and copy them Refer to page 208 for further information about the directory structure Operating Instructions 65 10 Configure the basic settings of the camera Basic Possible number of JPEG images that can be saved on the SD memory card as indications IMPORTANT The numbers on the following table are just indications They are not actual numbers of images that can be saved on the SD memory card Numbers will differ according to photographic subject to be saved Note e All values are approximate Image capture size 4000x3000 Capacity of SD Image quality
41. gt gt When clicking Next 100 gt gt the next 100 system logs will be displayed lt lt Previous 100 When clicking lt lt Previous 100 the previous 100 system logs will be displayed No The serial number of the system log will be displayed Time amp date Time and date at the error occurrence will be displayed Note When Off is selected for Time display format on the Basic tab page 50 time amp date of logs will be displayed in 24 hour format Description The descriptions about the system log will be displayed Refer to page 193 for further information about the system logs 17 2 Upgrade the firmware Upgrade Click the Upgrade tab of the Maintenance page page 44 page 46 Operating Instructions 181 17 Maintenance of the camera Maintenance The current firmware can be checked and upgraded to the latest version on this page Contact the dealer for further information about the firmware upgrade System log Upgrade Status Default reset Model no MAC address Serial no Firmware version IP address IPv6 Linklocal Static RA DHCPv6 Viewer software installation counter Time past from the date of manufacture O Reset the settings to the default after completing the upgrade Except the network settings Execute Do not reset the settings to the default after the upgrade Resets to default HTML data after completing the upgrade Download
42. if there is an FTP transmission failure Therefore if there is continuous retransmission due to network problems or other factors periodic transmission will not be performed and images that fail to be transmitted with the FTP periodic image transmission will not be saved to an SD memory card 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designated interval or period To transmit images at a designated interval or period it is necessary to configure the settings in advance FTP server settings and settings relating to FTP periodic transmission image transmission can be configured in the FTP section of the Advanced tab of the Network page page 144 Configure the schedule settings of the FTP periodic image transmission on the Schedule page Page 174 Note Depending on the line speed or the traffic images may not be transmitted at the designated interval When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic Operating Instructions 31 5 Transmit images onto an FTP server image transmission function Therefore images may not be transmitted at the interval designated on the FTP periodic image transmission setting 5 3 Save images on the SD memory card when images fail to transmit
43. images and audio Image Audio 84 e On H 264 images and audio will be transmitted using the HTTP port Refer to page 138 for further information about the HTTP port number settings Off H 264 images and audio will be transmitted using the UDP port Default Off Note e When On is selected only Unicast port AUTO will be available for Transmission type e When Opn is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc e When On is selected only IPv4 access is available Image capture size Select the image capture size The image capture sizes that can be selected depend on Image capture mode For information on the image capture sizes that can be selected refer to page 10 e Default H 264 1 3840x2160 H 264 2 640x360 Transmission priority Select a transmission priority for H 264 images from the following Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client VBR H 264 images will be transmitted with the frame rate selected for Frame rate while maintaining the image quality level selected in Image quality H 264 images will be transmitted with the bit rate kept within the maximum bit rate that is set for Max bit rate per client
44. is selected for Super Dynamic SD e High Switches from the color mode to the black amp white mode when the ambient brightness illuminance of the camera is approx 2 Ix or less e Low Switches from the color mode to the black amp white mode when the ambient brightness illuminance of the camera is approx 1 Ix or less e Default High Dwell time Select a wait time for switching between the color mode and the black amp white mode from the following 2s 10s 30s 1min e Default 10s IR LED Light Select whether or not to use the built in IR LED light when in black and white mode and select the intensity of the IR LED light from the following e Off IR LED light does not light Auto High Auto Mid Auto Low The IR LED light lights and according to the luminance of the subject the screen will automatically become brighter High Mid and Low are indications of the IR LED light intensity e Default Auto High Note e IR LED Light can be used when On or Auto2 IR Light is selected for Day amp Night IR e Adjust the IR LED Light settings according to factors such as the setting conditions or distance from the subject Intensity control When On is selected for Intensity control the intensity is controlled so that subjects in images are not overexposed Default On Note e Intensity control is only available when On or Aut
45. number of images may not be able to be sent depending on the image capture size and image quality The following table shows the maximum number of images that can be sent for pre alarm Image quality 0 1 2 3 4 5 6 7 8 9 1280x960 5 6 I7 la l10 10 10 20 30 40 1280x720 7 8 10 l10 10 20 20 30 40 50 800x600 9 10 10 20 20 30 30 50 50 50 Image capture VGA 10 20 20 30 30 40 50 50 50 50 aies 640x360 20 30 40 50 50 50 50 50 50 50 QVGA 40 50 50 50 50 50 50 50 50 50 320x180 50 50 50 50 50 50 50 50 50 50 Post alarm Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Number of images Operating Instructions 145 15 Configuring the network settings Network Select the number of images to be transmitted from the following 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics Ypics 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 1500pics 2000pics 3000pics e Default 100pics e Recording duration Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the image capture size of images transmitted when an alarm occurs from the following JPEG 1
46. of the non specified area is reduced This makes it possible to moderate the image data size 0 Min 1 2 3 4 5 Normal 6 7 8 9 Max Default 5 Normal Stream H 264 1 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 1 images The VIQS H 264 1 images can be confirmed with the Confirm button Default Off H 264 2 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 2 images The VIQS H 264 2 images can be confirmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed with the Confirm button Default Off H 264 4 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 4 images The VIQS H 264 4 images can be confirmed with the Confirm button Default Off IMPORTANT After the VIQS setting is set to On the VIQS area may move out of alignment when the Image capture mode Upside down or Zoom setting is changed Make sure to check the VIQS setting after changing the Image capture mode setting Note When 8 mega pixel 16 9 30fps mode is selected for Image capture mode only H 264 1
47. or Off to determine whether or not to manually configure the IP address for IPv6 network IPv6 address e On Enter an IPv6 address manually e Off Manual entry of an IPv6 address will become unavailable e Default Off IP address IPv6 When On is selected for Manual manual entry of the IPv6 address is required Do not enter an address already in use Note When connecting to the manually configured IPv6 address beyond the router use an IPv6 compatible router and turn on the automatic IPv6 address assignment function In this case it is necessary to configure an IPv6 address including prefix information provided from the IPv6 compatible router Refer to the manuals provided with the router for further information Default gateway When On is selected for Manual of IPv6 network enter the default gateway of IPv6 network of the camera Default None blank DHCPv6 Select On or Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP addresses are unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refer to the network administrator about the IPv6 address of the DNS server Common 138 H
48. page it is possible to configure the settings relating to schedules as follows Alarm permission VMD permission Access permission H 264 recording Scene file e FTP periodic image transmission The Schedule page has only the Schedule tab 174 Operating Instructions 16 Configure the settings relating to the schedules Schedule Up to 5 schedules can be set Schedule Schedules Schedule mode Schedule 1 Waco Time range Schedule mode Schedule 2 Blue Time range Schedule mode Schedule 3 Green Time range Schedule mode Schedule 4 GES Time range Schedule mode Schedule 5 Black Time range N 1 Select an action to be assigned to the schedule from Schedule mode Off is selected at the default e Off No action will be taken for the respective schedule e Alarm permission Alarm input terminal alarm will be received during the period of the schedule e VMD permission The video motion detection VMD function will be active during the period of the schedule Operating Instructions 175 16 Configure the settings relating to the schedules Schedule e Access permission Users whose access level is set to 2 and 3 on the User auth tab page 133 can access the camera only in the period of schedule Recording stream The SD recording will be performed at the designated time in the schedule Only available when H 264 images are used Image adjust 1
49. position numbers 1 to 4 are deleted the default positions are set Close button Click this button to close the Preset position setup menu Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 8 Configure the settings relating to the privacy zone Privacy zone setup menu Click the Setup gt gt button of Privacy zone on the Image Position tab of the Image Audio page gt page 89 When there is a zone that you do not want to display set the zone as a privacy zone not to be displayed Up to 8 privacy zones can be set Area Tas 2 Blue 3 Green Status On Off On Off On Off On Off Area 5 Yellow 6 Light blue 7 Purple 8 Pink Status On Off On Off Delete Delete Delete Delete Area The privacy zone will be set when an area is designated by dragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note e Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine whether or not to display the privacy zone e On The privacy zone will be displayed e Off The privacy zone will not be displayed e Default Off Delete button Click the Delete button corresponding to the zone to be deleted Close button Click this button to close the Privacy zone setup menu Operating Instructions 105 11 Configure
50. process Backup Setup data Click the Execute button to backup the setup data of the camera to a PC Scene file Click the Execute button to backup the scene files of the camera to a PC Logs Click the Execute button to backup the log data of the camera to a PC IMPORTANT e When backing up settings or logs creating the backup files takes time e When the backup operation takes 10 minutes or more a communication timeout may occur In this case all of the backup data may not be obtained Therefore we recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents Click the Execute button to start restoring Do not perform operations until the restoration is complete The camera will be rebooted when the restoration is complete Make sure to set the file name of setup data files used when restoring to model name dat The model name must be written in lower case letters and WV is not needed Scene file Press the Browse button and select the scene files to restore Click the Execute button to start restoring Do not perform operations until the resto
51. processing e On Activates the darkness compensation function e Off Deactivates the darkness compensation function Default Off IMPORTANT e When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around borders between the darker parts and the brighter parts may become darker brighter than the other darker brighter parts Note e When On is selected for Wide dynamic range Adaptive black stretch is unavailable Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Wide dynamic range this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images e On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 97 for information on how to set the mask area Light control mode Select the light control mode from the following Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooti
52. range 178 Operating Instructions Thu ViFri iSat Sun 09 v OO 17 v 30 VMD permission v Mon v Tue i Wed viThu V Fri v Sat v Sun 24h 23 00 07 00 FTP periodic image transmission X Tue wed Thu Fri viSat V Sun 12 00 18 00 16 Configure the settings relating to the schedules Schedule 16 2 How to delete the set schedule Schedules Schedule 1 Wii Schedule 2 Blue Schedule 3 Green Schedule 4 GE Schedule 5 Black 1 Uncheck the check box of the set day of the week Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range Alarm permission viThu Vv Fri Sat 9 00 pa 17 ve 30 VMD permission vMon Tue Wed 00 v Thu v Fri 07 00 Wlsat Sun FTP periodic image transmission Tue Wed Thu viSat V Sun Operating Instructions 179 16 Configure the settings relating to the schedules Schedule 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Schedules Schedule mode Schedule 1 uy a Time range o i I o i 4 Schedule mode Schedule 2 Blue g Time range Schedule mode Schedule
53. selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment e Audio may temporarily be interrupted and noise may be heard when multiple users are accessing the camera concurrently It may be possible to diminish the interruption or noise by setting a longer interval for Audio output interval PC to Camera e Audio may sometimes not be heard depending on the network environment Audio output duration Configure the maximum duration for each time audio is outputted Amin 2min 3min 5min 10min 20min 30min 1h Default 5min Note e Audio output stops when the specified time has passed To turn the audio transmission function on click the Audio output button again Audio output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available e Default 34004 Note e The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 83 When Off is selected for H 264 transmission page 83 or when Unicast port AUTO or Multicast is selected for Transmission type it is not necessary to enter the transmission port number Permission level of audio trans re
54. the Temporary Internet Files and History Settings window Images are displayed blurry Is the focus adjusted correctly Check if the focus is adjusted correctly Installation Guide The image is not being refreshed Depending on the version of your browser there might be difficulties refreshing the picture etc Important Information 202 Operating Instructions 20 Troubleshooting Symptom Cause solution Reference pages Depending on the traffic of the network or the concentration of access to the camera there might be difficulties displaying the camera picture Request the camera picture using the web browser such as by pressing the F5 key etc No image is displayed or too Is the brightness setting set at an appropriate level 14 dark Click the Normal button of Brightness Images are displayed washed e Is the brightness setting set at an appropriate level 14 out Click the Normal button of Brightness Flicker appears on the e When flicker occurs frequently select Indoor 92 screen scene for Light control mode Images cannot be saved on the SD memory card Failed to write read data on the SD memory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 63 Isn t the write protect switch set
55. the CD ROM 18 5 Configure the network settings of the camera using the Panasonic IP Setting Software 190 It is possible to perform the network settings of the camera using the IP Setting Software on the provided CD ROM When using multiple cameras it is necessary to configure the network settings of each camera independently If the Panasonic IP Setting Software does not work access the Network page from the setup menu of the camera in the browser and perform settings separately gt page 136 IMPORTANT The Windows Security Alert window may be displayed when starting the IP Setting Software In this case disable User Account Control from the control panel e Panasonic IP Setting Software is inoperable in other subnets via the same router This camera cannot be displayed or set with an older version of the IP Setting Software version 2 xx Due to security enhancements in IP Setting Software Network Settings of the camera to be configured cannot be changed when around 20 minutes have passed after turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double cli
56. the SD memory card is formatted Do not turn off the power of the camera during the process of formatting After formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDXC memory card 64 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB Operating Instructions 63 10 Configure the basic settings of the camera Basic SD memory card 2 GB except miniSD card and microSD card Use an SD memory card formatted compliant with the SD memory card standard at the default SD memory card images SD memory card images Access img Access img Images on the SD memory card can be obtained Click the Execute button Refer to page 65 for information on how to access images 64 Operating Instructions 10 Configure the basic settings of the camera Basic 10 4 Access copy images saved on the SD memory card onto the PC SD memory card images Click the SD memory card tab on the Basic page page 44 page 46 The following are descriptions of how to copy images saved on the SD memory card onto the PC It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page page 136 IMPORTANT It may sometimes be impossible to operate when another user is accessing images on the SD memory
57. the camera again 150 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 161 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera access from a PC 22 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Advanced tab and access the camera again 150 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 161 A cookie error was displayed when performing user registration for Viewnetcam com Is the web browser configured to allow cookies Configure the web browser to allow cookies In Internet Explorer from Tools select Internet Options and configure the cookies setting in the Privacy tab 200 Operating Instructions 20 Troubleshooting Symptom Cause solution Reference pages User registration for the Viewnetcam com service fails Is the registered E mail address correct
58. the latest firmware from the following our website Note Internet connection required to view this page In case of using outside of Japan http security panasonic com pss security support In case of using in Japan 7 ic bi ity It will take around 6 minutes to complete the upgrade Please wait and do not operate the browser during this process Model no MAC address Serial no Firmware version IP address IPv6 Viewer software installation counter Time past from the date of manufacture Information of each item will be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT e A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware Note The latest firmware upgrade is posted on our website When using the camera in Japan http panasonic biz security support When using the camera outside of Japan http security panasonic com pss security support e To view the website it is necessary to be connected to the Internet 182 Operating Instructions 17 Maintenance of the camera Maintenance 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Default Do not reset the settings to the default after the upgrade Note Note that the se
59. the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again e When the server certificate has expired the HTTPS function will become unavailable When the camera is restarted the connection protocol will be changed to HTTP Update the server certificate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 15 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera e HTTP Only the HTTP connection is available e HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 3 Click the Set button It will become possible to access to the cameras using the HTTPS protocol page 7 page 20 page 22 Note When the connection setting is changed after waiting for a while access the camera again with either http IP address of the camera or https IP address of the camera depending on the changed setting When using the self sign
60. to the network administrator for whether or not to cooperate with the DHCP 15 2 7 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When using the SNMP function contact the network administrator Network Advanced Diffserv SNMP Community System name Location Contact 152 Operating Instructions 15 Configuring the network settings Network Community Enter the community name to be monitored Available number of characters 0 32 characters e Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function Available number of characters 0 32 characters e Default None blank Location Enter the name of the location where the camera is installed e Available number of characters 0 32 characters e Default None blank Contact Enter the E mail address or the phone number of the SNMP manager e Available number of characters 0 255 characters e Default None blank 15 2 8 Configure the Diffserv settings The settings relating to Diffserv can be configured on this page The Diffserv function can be used to set the priority of image audio data sent
61. using the FTP periodic image transmission function Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card It is possible to select a trigger to save images on the SD memory card on the SD memory card tab of the Basic page page 58 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 146 and FTP error for Save trigger of Recording stream page 59 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 145 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retransmission due to network problems or other factors periodic transmission will not be performed and images that fail to be transmitted with the FTP periodic image transmission will not be saved to an SD memory card IMPORTANT e We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may be 32 Operating Instructions 6 Display the log list
62. wheel When clicking a desired point while displaying live images at x2 or x4 in the main area the camera will move to locate the clicked point at the center of the main area Note e When the camera is operated by a user with a low access level images displayed on the screen may be changed temporarily This does not affect operation of the camera Depending on the PC in use screen tearing may occur when the shooting scene drastically changes due to the GDI restrictions of the OS A phenomenon in which portions of the screen are displayed out of alignment 3 Only operable by users whose access level is 1 Administrator Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth gt page 133 Operable by users who belong to the access level selected for Permission level of audio trans recep on the Audio tab of the Image Audio page Refer to page 112 for the permission level of audio Operating Instructions 1 Monitor images on a PC 1 4 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi screen Images from 4 cameras up to 16 cameras can be displayed simultaneously To display images on a multi screen it is necessary to register cameras in advance 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered gt page 115 IMPORTANT Note
63. when it becomes brighter e Auto2 IR Light Suitable when using near infrared light source at night Auto3 Super Chrome Compensation SCC Suitable to keep the color mode even under darker light condition The color mode will be carried on by the Super Chrome Compensation SCC function even under illumination that is lower than Auto1 Normal Default Auto2 IR Light Super Chrome Compensation SCC function This function achieves clear color images using the proprietary color compensation technology that reproduce images even under low illumination where it is usually difficult to capture objects faithfully Operating Instructions 93 11 Configure the settings relating to images and audio Image Audio Note e Since the color compensation technology is used for Auto3 Super Chrome Compensation SCC some colors may look different from the actual objects depending on the light condition such as when infrared lights are used The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction e When images are made darker by pressing the darker Brightness button on the Live page images may not automatically switch to black and white mode Level Select the threshold illuminance level brightness to switch between the color mode and the black amp white mode The descriptions about the following threshold illuminance levels are given when Off
64. will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full gt page 122 page 129 Format To format the SD memory card click the Execute button IMPORTANT Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memory card tab of the Basic page page 58 and Off for FTP periodic image transmission on the Advanced tab of the Network page page 146 Use the SD memory card after formatting it using the SD memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission function Save obtain alarm images Save obtain images saved manually Save obtain images in accordance with the schedule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card during the process of formatting All data saved on the SD memory card will be deleted when
65. x6 0 of the slider and angular field of view adjustment outline represents optical zoom and the yellow area x6 6 to x18 0 represents extra optical zoom In the extra optical zoom area the zoom ratio changes in x0 6 increments Operating Instructions 101 11 Configure the settings relating to images and audio Image Audio 102 When buttons of Manual zoom adjustment is clicked Zoom ratio designation will be disabled To enable Zoom ratio designation click the Load button or the 1 X4 button of the Manual zoom adjustment Manual zoom adjustment The zoom can be adjusted manually O Click this button to adjust the zoom ratio to the Wide side until x1 0 X Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Note e When the zoom ratio is x1 0 to x6 0 optical zoom is used When it is x6 6 to x18 0 extra optical zoom is used In the extra optical zoom area the zoom ratio changes in x0 6 increments e When operating mO XA J buttons the auto focus function is not activated Adjust the focus after adjusting the angle of view IMPORTANT e The zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 97 privacy zone page 105 VMD area page 125 VIQS area page 107 or preset position page 103 To prevent this pe
66. 0 minutes after the restart In networks that do not have a DHCP server the IP address of the camera will be configured to 192 168 0 10 when the camera is rebooted by holding the INITIAL SET button on the camera After the camera is initialized access the camera and set the IP address again When the camera is initialized all the settings of the camera previously configured on the setup menus will be initialized 190 Installation Guide Operating Instructions 197 20 Troubleshooting Symptom Cause solution Reference pages Is 554 selected for the HTTP port number For the HTTP port number select a port number other than the following port numbers used by the camera The number used by the camera 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 138 Cannot access from the web browser Is the same IP address provided to other devices Are there contradictions between the address and the network subnet to be accessed When the camera and the PC are connected in the same subnet Are the IP addresses of the camera and the PC set in a common subnet Or is Use Proxy Server for the settings of the web browser checked When accessing the camera in the same subnet it is recommended to enter the address of the camera in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different s
67. 1 5 1 Transmit an alarm image at an alarm occurrence Alarm image transmission osese naana a aa aaa a aa a a eaaa Eaa E ENE EEEN 31 5 2 Transmit images at a designated interval or period FTP periodic image transmission Sen ncescnniecantanancvienecavannsdentadedeceninedensaliadctucintnastineundeuhseaaniioieansausaaannantimeucdiennianns 31 5 3 Save images on the SD memory card when images fail to transmit using the FTP Periodic image transmission FUNCTION cece eeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeenennnnees 32 6 Display the log list sscvccssiscaces cus cave reseecetece cin ceneuiecvenereceruncecteeueneedeccetwnsonet 33 7 Playback of images on the SD memory card cceeeeeeeeeeeeeeeeeeeeees 37 7 1 Playback JPEG 1 JPEG 2 images saved to the SD memory Card 0000 37 7 2 Playback H 264 images saved to the SD memory card cee eeeeeeeeeeeeeeeenenees 40 8 About the network security ccccceeeseceeeeeeeeeeeeeeeeeeeeeeeeeeeeeseneeeeeeseneees 43 8 1 Equipped security functions iccsciscccsseiscessecstesceeseceotecearecetsecesecceecessecssnecusnscsersevsssersvevess 43 9 Display the setup Menu from a PC ccc ceeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeees 44 9 1 How to display the Setup Menu ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeaeseeeeees 44 9 2 How to operate the Setup Menu eseeesseeeseeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 4
68. 121 FTP Alarm image FTP transmission Directory name File name FTP transmission retry Transmission interval Maximum number ofimages Recording duration tfps 0 pic M os Pre alarm Transmission interval Number of images Recording duration Post alarm tfps v 100 pics v 400s Image capture size JPEG 2 640x360 FTP server address User name Password Control port FTP mode Refer to page 144 for information on configuration for these settings 13 4 3 Configure settings relating to recording to an SD memory card when an alarm occurs Click SD memory card gt gt of Camera action on alarm on the Alarm tab of the Alarm page page 121 Operating mode SD memory card Oon Off Overwrite Recording stream Recording format JPEG 2 V 640x360 Refer to page 58 for information on configuration for these settings Operating Instructions 123 13 Configure the alarm settings Alarm 13 4 4 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click Panasonic alarm protocol notification gt gt of Camera action on alarm on the Alarm tab of the Alarm page page 121 Panasonic alarm protocol notification Panasonic alarm protocol Additional alarm data Destination port Retry times Destination of notification Alarm Diag Destination server address Address 1 Notification per VM
69. 140 800 166 400 16 GB 38 400 51 200 64 000 70 400 83 200 8 GB 19 200 25 600 32 000 35 200 41 600 4 GB 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 72 Operating Instructions Image capture size 800x600 10 Configure the basic settings of the camera Basic Image quality Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 204 800 320 200 384 000 486 400 563 200 32 GB 102 400 160 000 192 000 243 200 281 600 16 GB 51 200 80 000 96 000 121 600 140 800 8 GB 25 600 40 000 48 000 60 800 70 400 4 GB 12 800 20 000 24 000 30 400 35 200 2 GB 6 400 10 000 12 000 15 200 17 600 Capacity of SD Image quality memory gard 5 Normal 6 7 8 9 Low 64 GB 640 000 768 000 844 800 921 600 960 000 32 GB 320 000 384 000 422 400 460 800 480 000 16 GB 160 000 192 000 211 200 230 400 240 000 8 GB 80 000 96 000 105 600 115 200 120 000 4GB 40 000 48 000 52 800 57 600 60 000 2 GB 20 000 24 000 26 400 28 800 30 000 Operating Instructions 73 10 Configure the basic settings of the camera Basic Image
70. 2 400 13 200 14 800 4 GB 4000 5 200 6 200 6 600 7 400 2 GB 2 000 2 600 3 100 3 300 3 700 Image capture size 2560x1920 Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 35 200 44 800 60 800 64 000 76 800 32 GB 17 600 22 400 30 400 32 000 38 400 16 GB 8 800 11 200 15 200 16 000 19 200 8 GB 4 400 5 600 7 600 8 000 9 600 4 GB 2 200 2 800 3 600 4 000 4 800 2 GB 1 100 1 400 1 800 2 000 2 400 Capacity of SD image quality memory care 5 Normal 6 7 8 9 Low 64 GB 108 800 144 000 169 600 179 200 198 400 32 GB 54 400 72 000 84 800 89 600 99 200 16 GB 27 200 36 000 42 400 44 800 49 600 8 GB 13 600 18 000 21 200 22 400 24 800 4 GB 6 800 9 000 10 600 11 200 12 400 2 GB 3 400 4 500 5 300 5 600 6 200 Operating Instructions 67 10 Configure the basic settings of the camera Basic Image capture size 2048x1536 Image quality Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 44 800 57 600 70 400 83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB 30 400 41 600 48 000 54 400 60 800 8 GB 15 200 20 800 24 000 27 200 30 400 4 GB
71. 20 13 4 Configure the settings relating to the camera action on alarm occurrence DARIN eeceeecctcc cece cacescacctecconscensweenscectssncacstsescseadSsedeaxeccssecusste sos sccussessetesc03 S r vere vossss 121 13 4 1 Configure settings relating to alarm E mail notifications eee eeeeeeeeeeee 122 13 4 2 Configure settings relating to FTP transmissions of alarm images c eccceseees 123 13 4 3 Configure settings relating to recording to an SD memory card when an alarm ol otol 0 err ere emer rete E E E err pre rer etrr yer reer creer rer 123 13 4 4 Configure settings relating to Panasonic alarm protocol notification when an alarm OGGUES aga e ieee leratt eat ee aes ues sees ate can tee eee weg et eee een ees 124 13 4 5 Configure settings relating to HTTP alarm notification when an alarm occurs 125 13 5 Configure the VMD settings VMD area cccccceteeeeeeeeeeeeeeneeeeeeeeeneeeeeeeeeeeeeeeeeeenes 125 13 5 1 Set the VMD areas VMD area ccccceceeec cece cece eeeeeeeaeeaaaeeaaeeaaeaaaeeaaeaeeseeseeeeeeeeeeees 127 13 6 Configuration of the settings relating to alarm notification Notification 129 13 6 1 Configure the settings relating to Panasonic alarm protocol cceeeeeeeeeeneeeeeees 129 13 6 2 Configure the settings relating to HTTP alarm notification 2 0 0 ceeeeeeeeeeeeeeeeeeeeeeees 131 14 Configure the settings relating to the authentication User aAa ei scans pe
72. 264 4 Image capture size buttons These buttons will be displayed only when a JPEG image is displayed The image capture size that can be selected vary depending on the Image capture mode setting on the setup menu Note e Images are displayed in the image capture size selected in JPEG 1 or JPEG 2 of JPEG on the JPEG H 264 tab t may become smaller than the actual size depending on the window size of the web browser Zoom buttons Images will be zoomed in on with the electronic zoom by the viewer software Network Camera View 4S The Zoom buttons will not be displayed when Cropping 16 9 30fps mode is selected for Image capture mode and if either one of buttons 1 to 4 is selected x1 button The letter x1 will turn green and images in the main area will be displayed at x1 X2 button The letter x2 will turn green and images in the main area will be displayed at x2 x4 button The letter x4 will turn green and images in the main area will be displayed at x4 Note e The Zoom buttons will not be displayed when Cropping 16 9 30fps mode is selected for Image capture mode and the images of buttons 1 to 4 are displayed Brightness buttons The brightness is adjustable from 0 to 255 s n darker button Images become darker U button The adjusted brightness will return to the default brightness 64 brighter button Images become brig
73. 3 All users Alarm The settings related to the directory of the PC that recorded images of when alarms occur will be downloaded to can be performed Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded are to be downloaded For example enter C alarm to designate the folder alarm under drive C e Available number of characters 3 128 characters e Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Manual Schedule The settings related to the directory name of the PC that images recorded by manual saving or schedule saving will be downloaded to can be performed Designate the destination folder in the same manner as for Alarm Note e Schedule saving is available only when H 264 1 y H 264 2 H 264 3 or H 264 4 is selected for Recording format e Ch1 to Ch4 can be selected for H 264 1 when Cropping 16 9 30fps mode is selected for Image capture mode FTP error The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed Designate the destination folder in the same manner as for Alarm 78 Operating Instructions 10 Configure the basic settings of the camera Basic IMPORTANT e When Name w o time amp date is selected for
74. 3 2 Configure the settings relating to the alarm output terminal Alarm Click the Alarm tab on the Alarm page gt page 44 page 46 The settings relating to the alarm output terminal can be configured in this section Alarm output terminal setup On Alarm output type Latch Pulse Trigger output Open Close Pulse width s 1 120s Alarm output terminal setup Alarm output trigger Select On or Off to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected e Default Off Alarm output type Select Latch or Pulse for the alarm output terminal at an alarm occurrence e Latch When an alarm is detected the alarm output terminal will be in the state selected for Trigger output until the alarm occurrence indication button is clicked e Pulse When an alarm is detected the alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state e Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm signals Normally close Close The alarm output terminal will close when outputting the alarm s
75. 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 800 Operating Instructions 79 10 Configure the basic settings of the camera Basic Image capture size QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 2 3 4 64 GB 768 000 832 000 864 000 896 000 960 000 32 GB 384 000 416 000 432 000 448 000 480 000 16 GB 192 000 208 000 216 000 224 000 240 000 8 GB 96 000 104 000 108 000 112 000 120 000 4 GB 48 000 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 42 000 76 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 320x180 Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 64 GB 921 600 1 049 600 1 126 400 1 152 000 1 228 800 32 GB 460 800 524 800 563 200 576 000 614 400 16 GB 230 400 262 400 281 600 288 000 307 200 8 GB 115 200 131 200 140 800 144 000 153 600 4 GB 57 600 6
76. 5 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 52 800 53 600 Possible duration of H 264 images that can be saved on the SD memory card as indications For possible duration of H 264 images that can be saved on the SD memory card refer to our website below http security panasonic com pss security support info html Operating Instructions 77 10 Configure the basic settings of the camera Basic 10 5 Configure the directory of the PC that images will be downloaded to Log Click the Log tab on the Basic page page 44 page 46 The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section Internet SD memory card Log Name of the destination directory Cwn S C CS lt lt S C C O OCOOC lt SY for downloaded images Name of the SOM Cnn Manual Schedule fof downloaded Seien images Name of the destination directory lt lt T ETE enor for downloaded aen images Permission level of viewing logs 1 Level 1 only 2 Level 2 or higher
77. 6 9 3 About the Setup menu Window ccccccceeeeeeeeeeeceeeeeeeeeeneeeneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesseeeeeenes 48 10 Configure the basic settings of the camera Basic cse 50 10 1 Configure the basic settings Basic cccceeeteneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeneness 50 10 2 Configure the Internet settings Internet ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneenennnnes 56 10 3 Configure the settings relating to the SD memory card SD memory card 58 10 4 Access copy images saved on the SD memory card onto the PC SD memory card IMAGES lansnsecenttcensiennninnnasnansennscnianniatensncnendsdansssnsheankinsaancarnbaKendddiakasKaennasensiensndaeeassanedneibekan 65 10 5 Configure the directory of the PC that images will be downloaded to Log 78 11 Configure the settings relating to images and audio Image PN Joannie aaa a a a Aa a Ee EAE aR 80 11 1 Configure the settings relating to the image capture mode JPEG H 264 80 11 2 Configure the settings relating to JPEG images JPEG H 264 sssssseeeeeeeeeeees 81 Operating Instructions Table of Contents 11 3 Configure the settings relating to H 264 images JPEG H 264 cccceseeeeseeeeeees 83 11 4 Configure the settings relating to the camera operations Cam Function 88 11 5 Configure the settings relating to image adjust zoom focus preset position p
78. 7 18 2 Installing Panasonic IP Setting Software cccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeneeneeees 188 18 3 installing the manuals cess tiectacanninatdalscenduadadsennensiusuiialisdsacsecbriesdiasetebondsldaussdiceedesunintinasen 189 18 4 Installing the Viewer software cccceecesssseeeeneeneeeeceeeeeesseeneeeeeeeseeeseseceeeeeeeeeesasenees 189 18 5 Configure the network settings of the camera using the Panasonic IP Setting Software sissen neeaae e a E ee aeaea a aaa EE aan E a Aaa aaa ae aiaa aeai 190 19 About the displayed system log ccceeseeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeee 193 20 Troubleshooting ssssssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennu nnen 197 21 Directory structure of drive B aassssnssssnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 208 Operating Instructions 1 Monitor images on a PC 1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC 1 1 Monitor images from a single camera 1 Start up the web browser 2 Enter the IP address designated using the Panasonic IP Setting Software in the address box of the browser e Example when entering an IPv4 address http URL registered using IPv4 address http 192 168 0 10 e Example when entering an IPv6 address http URL registered using IPv6 address http 2001 db8 10 lt Example of IPv4 access gt Welcome to Tabbed Browsing Wind
79. 8192kbps V g Image quality Setup button Displays the Setup page Live button Displays the Live page Basic button Displays the Basic page The basic settings such as time and date and camera title and the settings relating to the SD memory card can be configured on the Basic page page 50 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image Audio page page 80 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 115 48 Operating Instructions 9 Display the setup menu from a PC Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 117 User mng button Displays the User mng page The settings relating to authentications and restrictions for users and PCs accessing the camera can be configured on the User mng page page 133 Network button Displays the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Managemen
80. C using such applications as QuickTime Player or Windows Media Player However we are not liable for performance relating to these applications Operating Instructions 41 7 Playback of images on the SD memory card e Depending on the status of the SD memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 1 Windows 8 and Windows 7 only 42 Operating Instructions 8 About the network security 8 About the network security 8 1 Equipped security functions The following security functions are featured in this camera Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and or the user authentication to On gt page 133 page 134 Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning etc by changing the HTTP port number page 138 Access encryption by the HTTPS function It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function gt page 154 IMPORTANT e Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermea
81. Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate Automatically select the certificate store based on the type of certificate Place all certificates in the following store Certificate store es Trusted Root Certification Authorities Learn more about certificate stores 9 Click Finish Certificate Import Wizard Completing the Certificate Import Wizard The certificate will be imported after you dick Finish You have specified the following settings Operating Instructions 167 15 Configuring the network settings Network 10 Click Yes Security Warning x You are about to install a certificate from a certification authority CA claiming to represent 192 168 0 253 Windows cannot validate that the certificate is actually from 192 168 0 253 You should confirm its origin by contacting 192 168 0 253 The following number will assist you in this process Thumbprint shal Aikikai odin init iis hii Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you click Yes you acknowledge this risk Do you want to install this certificate When the import is successfully completed the screen The impor
82. Ch3 and H 264 1 Ch4 e When using the SD memory recording function of a Panasonic network disk recorder select JPEG 1 for Recording format of Recording stream When 8 mega pixel 16 9 30fps mode or 4 mega pixel 16 9 30fps mode is selected for Image capture mode the SD memory recording function of a Panasonic network disk recorder cannot be used e When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the settings of the following functions may be corrected When VBR or Best effort is selected for Transmission priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or Ss is selected for Refresh interval 1s is set e When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the name of the saved file will be given automatically e When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the number of users that can access the camera may be reduced Save trigger Select a trigger to save images on the SD memory card from the following e FTP error Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function Available only for the
83. Click E mail server gt gt of Camera action on alarm on the Alarm tab of the Alarm page page 121 122 Click Panasonic alarm protocol notification gt gt to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs The setup menu will be displayed in a newly opened window page 124 HTTP alarm notification Click HTTP alarm notification gt gt to display the setup menu that can configure the settings relating to transmitting HTTP alarm notifications when an alarm occurs The setup menu will be displayed in a newly opened window gt page 125 E mail notification E mail notification Alarm image attachment Image capture size SMTP server address SMTP port POP server address Type Authentication User name Password Sender s E mail address SL Destination of notification Address 1 Address 2 Address 3 Address 4 E mail subject E mail body Operating Instructions JPEG 2 640x360 5 1 65535 POP before SMTP C E On of Destination E mail address 2 D 3 g D ta l Refer to page 141 for information on configuration for these settings 13 Configure the alarm settings Alarm 13 4 2 Configure settings relating to FTP transmissions of alarm images Click FTP gt gt of Camera action on alarm on the Alarm tab of the Alarm page gt page
84. D area Alarm area No Address 2 Notification per VMD area Alarm area No 1 Address 3 Notification per VMD area Alarm area No Address 4 Notification per VMD area Alarm area No Address 5 Notification per VMD area Alarm area No Address 6 Notification per VMD area ss Alarm area No Address 7 Notification per VMD area Alarm area No Address 8 Notification per VMD area Alarm area No Refer to page 129 for information on configuration for these settings 124 Operating Instructions 13 Configure the alarm settings Alarm 13 4 5 Configure settings relating to HTTP alarm notification when an alarm occurs Click HTTP alarm notification gt gt of Camera action on alarm on the Alarm tab of the Alarm page page 121 HTTP alarm notification Alarm Address 1 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 2 User name Password Notification data icgi bin comalarm cgi CMD 01 Address 3 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 4 User name Password Notification data icgi bin comalarm cgi CMD 01 Address 5 User name Password Notification data Icgi bin comalarm cgi CMD 01 Refer to page 131 for information on configuration for these settings 13 5 Configure the VMD settings VMD area Click the VMD area tab on the Alarm
85. Default None blank Note e When Name w time amp date is selected the file name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min Smin 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h Default 1s Operating Instructions 15 Configuring the network settings Network Image capture size Select the image capture size of images to be transmitted from the following JPEG 1 JPEG 2 Default JPEG 2 FTP server address Enter the IP address or the host name of the FTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTANT e When entering the host name for FTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 136 User name Enter the user name login name to access the FTP server e Available number of characters 1 32 characters e Unavailable characters amp Password Enter the password to access the FTP server e Available number of characters 0 32 characters e Unavailable
86. Each time this button is clicked the recorded data goes back by 5 seconds and starts playing 5s forward button Each time this button is clicked the recorded data goes forward by 5 seconds and starts playing STOP button Playback will stop and the Playback window will turn to the Live page Time Time and date when each log has been recorded will be displayed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed e MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm e COM Alarm by command alarm Browse Start button The selected image will be downloaded onto the PC Before downloading images designate the destination directory in advance page 78 The message window will be displayed to ask if it is OK to start download when the Start button is clicked Click the OK button Note e When the Cancel button is clicked in the process of the download the download will be canceled In this case video data already downloaded before clicking the Cancel button will be saved on the PC e Video data are saved in the files of approx 20 MB When the file size of video data is more than 20 MB two or more files will be downloaded e Itis possible to play back video data saved on the P
87. File name of FTP periodic image transmission on the Advanced tab on the Network page FTP error log and associated images will not be saved To save them select Name w time amp date gt page 144 Note e When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing logs User level settings for viewing and operating Log on the Live page can be configured 1 Level 1 only only Level 1 users can view and operate the Log 2 Level 2 or higher only Level 1 and Level 2 users can view and operate the Log 3 All users all users can view and operate the Log However only Level 1 and Level 2 users can delete logs and only Level 1 users can view SD memory card folders Default 1 Level 1 only Operating Instructions 79 11 Configure the settings relating to images and audio Image Audio 11 Configure the settings relating to images and audio Image Audio The settings relating to JPEG and H 264 images such as the settings of image quality audio etc can be configured on this page The Image Audio page has the JPEG H 264 tab Cam Function tab Image Position tab and the Audio tab 11 1 Configure the settings relating to the image capture mode JPEG H 264 80 Click the JPEG H 264 tab on the Image Audio page page 44 page 46 JPEG H 264 Ca
88. However images with resolution 3840x2160 4000x3000 or 2560x1920 cannot be displayed 24 Operating Instructions 2 Monitor images on a cellular phone mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and ms buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu gt page 117 Note e You can change the image size displayed on the mobile terminal by accessing the following addresses Large display http IP address cam dl Medium display http IP address cam dm Operating Instructions 25 2 Monitor images on a cellular phone mobile terminal 26 Small display http IP address cam ds When the resolution is changed by the resolution control the displayed resolution changes but the image size remains the same e When the HTTP port number is changed from 80 enter http IP address colon port number cam in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number cam e When HTTPS is selected for HTTPS Connection on the Advanced tab of the Network page enter as follows httos IP address colon port number cam or https Host name registered in the DDNS server co
89. Images are set to the image settings of Scene file 1 at the designated time in the schedule When the designated time for the schedule finishes images are set to the image settings of Scene file is not applied Image adjust 2 Images are set to the image settings of Scene file 2 at the designated time in the schedule When the designated time for the schedule finishes images are set to the image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated time in the schedule Note e Select On for User auth on the User auth tab of User mng page page 133 and Off for Host auth on the Host auth page page 134 to validate Access permission e When selecting Recording stream select H 264 1 H 264 2 H 264 3 or H 264 4 for Recording format on the SD memory card tab and select Schedule for Save trigger page 58 e Ch1 to Ch4 can be selected for H 264 1 when Cropping 16 9 30fps mode is selected for Image capture mode Select days of a week by checking the respective checkboxes From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after completing the settings The result will be displayed at the bottom of the
90. JPEG 1 on the JPEG H 264 tab of the Image Audio page e JPEG 2 Records still image data JPEG 2 The data is recorded in accordance with the settings of JPEG 2 on the JPEG H 264 tab of the Image Audio page H 264 1 Records video data H 264 1 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 1 on the JPEG H 264 tab of the Image Audio page e H 264 2 Records video data H 264 2 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 2 on the JPEG H 264 tab of the Image Audio page e H 264 3 Records video data H 264 3 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 3 on the JPEG H 264 tab of the Image Audio page Operating Instructions 59 10 Configure the basic settings of the camera Basic 60 H 264 4 Records video data H 264 4 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 4 on the JPEG H 264 tab of the Image Audio page Default JPEG 2 IMPORTANT If an SD memory card with an SD Speed Class other than 10 is used 4000x3000 3840x2160 2560x1 920 2048x1536 cannot be selected for the image capture size of JPEG images When recording using H 264 set the H 264 bit rate according to the following conditions Record Off Max 6144 kbps Reco
91. JPEG 2 Live page Initial display Configure the settings relating to the initial images displayed on the Live page Initial display stream Select the image to display on the Live page from the following When 8 mega pixel 16 9 30fps mode is selected for Image capture mode H 264 1 JPEG 2 When 4 mega pixel 16 9 30fps mode is selected for Image capture mode H 264 1 H 264 2 H 264 3 H 264 4 JPEG 2 When Cropping 16 9 30fps mode is selected for Image capture mode H 264 1 Ch1 H 264 1 Ch2 H 264 1 Ch3 H 264 1 Ch4 H 264 2 JPEG 1 JPEG 2 When a setting other than the above is selected for Image capture mode H 264 1 H 264 2 JPEG 1 JPEG 2 e Default H 264 1 Refresh interval JPEG Select an interval to refresh the displayed JPEG image from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 5fps Note e When On is selected for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected e Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value e Ifimages are not delivered in the specified transmission interval you can make the images b
92. JPEG 2 Default JPEG 2 FTP periodic image transmission 146 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP server Default Off IMPORTANT e When using FTP periodic image transmission it is necessary to configure the schedule settings of FTP periodic image transmission on the Schedule tab of the Schedule page gt Page 174 Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters amp Default None blank File name Enter the file name name of the image file to be transmitted and select the naming option from the following e Name wi time amp date File name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 e Name w o time amp date File name will be the characters entered for File name only When Name w o time amp date is selected the file will be overwritten each time a file is newly transmitted Available number of characters 1 32 characters e Unavailable characters amp lt gt e
93. Logo is a trademark of SD 3C LLC All other trademarks identified herein are the property of their respective owners Abbreviations 2 The following abbreviations are used in these operating instructions Microsoft Windows 8 1 is described as Windows 8 1 Microsoft Windows 8 is described as Windows 8 Microsoft Windows 7 is described as Windows 7 Microsoft Windows Vista is described as Windows Vista Windows Internet Explorer 11 Windows Internet Explorer 10 Windows Internet Explorer 9 Windows Internet Explorer 8 and Windows Internet Explorer 7 are described as Internet Explorer SDXC SDHC SD memory card is described as SD card or SD memory card Universal Plug and Play is described as UPnP Operating Instructions Preface Viewer software It is necessary to install the viewer software Network Camera View 4S ActiveX to display images on a PC This software can be installed directly from the camera or by selecting the Install button next to Viewer Software on the menu of the CD ROM provided and then following the on screen instructions Camera License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT Please carefully read this End User License Agreement EULA before downloading this software program the Software provided by Panasonic System Networks Co Ltd a Japanese corporation Before down
94. Note e When Open is selected the black amp white output terminal will be output for about 20 seconds when the power of the unit is turned on Pulse width When Pulse is selected for Black amp white output terminal setup select a black amp white terminal duration from the following e Available range 1 120s Default 1s 13 3 Change the AUX name Alarm 120 Click the Alarm tab on the Alarm page page 44 page 46 The names of AUX Open and Close on the Live page can be changed AUX title AUX Up to 10 characters Open Up to 5 characters Close Up to 5 characters Operating Instructions 13 Configure the alarm settings Alarm AUX title AUX Up to 10 characters Enter the name for AUX on the Live page Unavailable characters amp Default AUX Open Up to 5 characters Enter the name for Open of AUX on the Live page e Unavailable characters amp e Default Open Close Up to 5 characters Enter the name for Close of AUX on the Live page e Unavailable characters amp Default Close Note e AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller 13 4 Configure the settings re
95. Panasonic Operating Instructions Network Camera Model No WV S FV78 1 L WV SPV781L WV SFV781L WV SPV781L This manual covers the models WV SFV781L and WV SPV781L Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use SDP Preface Preface About the user manuals There are 3 sets of operating instructions as follows e Operating Instructions this document Explains how to perform the settings and how to operate this camera Important Information Provides information about the cautions required for safely using and installing this camera e Installation Guide Explains how to install and connect devices The screens used in these operating instructions show the case of WV SFV781L Depending on the model used the screens shown in the explanations may differ to the actual camera screens Trademarks and registered trademarks e Microsoft Windows Windows Vista Windows Media Internet Explorer and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Microsoft product screen shot s reprinted with permission from Microsoft Corporation e iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries e Android is a trademark of Google Inc e Firefox is a registered trademark of the Mozilla Foundation e SDXC
96. Panel Network and Internet Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete 15 2 5 Configure the HTTPS settings 150 It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function Refer to page 154 for information on how to configure the HTTPS settings Network Advanced SMTP E mail DDNS SNMP Diffserv HTTPS CRT key generate Generate Self signed Certificate Information Generate Certificate Signing Request CA Certificate CA Certificate instal Information Connection HTTPS port CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display the CRT key generate dialog box Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol self signed certificate To generate the self signed certificate click the Execute button to display the Self signed Certificate Generate dialog box Self signed Certificate Information Displays the information of the self signed certificate When the Confirm button is clicked the registered information of the self signed certificate will be displayed in the Self signed Certificate Confirm dialog box When the Delete button is
97. RT key is not generated it is impossible to generate the self signed certificate 1 Click the Execute button of Self signed Certificate Generate The Self signed Certificate Generate dialog box will be displayed self signed Certificate Generate Common Name Country State Locality Organization Organizational Unit key M M 2048bit modified 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name Omission is OK 128 characters Organization Enter the organization name Omission is OK 64 characters 156 Operating Instructions 15 Configuring the network settings Network Item Description Available number of characters Organizational Enter the unit name of the organization 64 characters Unit Omission is OK CRT key Displays the key size and generation time amp date of the current key Note e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks Peat e When the camera is connected to the Internet enter the address name o
98. SD memory card SD memory card Click the SD memory card tab on the Basic page gt page 44 page 46 The settings relating to the SD memory card can be configured on this page Internet SD memory card Log Operating mode SD memory card Audio recording Remaining capacity notification Overwrite Recording stream Recording format JPEG 2 v 640x360 Save trigger FTP eror v SD memory card information Remaining capacity MB MB Remaining capacity Original capacity Format SD memory card images Access img Operating mode SD memory card Select Use or Not use to determine whether or not to use the SD memory card e Default Use Audio recording Select whether or not to save audio data when saving video data in MP4 format Off Does not save audio data to videos MP4 format e On Saves audio data AAC LC format to videos MP4 format Default Off Remaining capacity notification When the E mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 e Default 50 Note e Notification will be provided each time the remaining capacity of the SD memory card reached the values above 58 Operating Instructions 10 Configure the basic settings of the camera Basi
99. TTP port Assign the port numbers independently e Available port number 1 65535 e Default 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto e Auto Line speed will be applied automatically e 100M Full 100 Mbps full duplex e 100M Half 100 Mbps half duplex e 10M Full 10 Mbps full duplex e 10M Half 10 Mbps half duplex e Default Auto Operating Instructions 15 Configuring the network settings Network Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol It is recommended to use with the default Unlimited 1500byte When the RTP packet size is restricted in the network line in use select Limited 1280byte Refer to the network administrator for further information about the maximum packet size in the network line e Default Unlimited 1500byte HTTP max segment size MSS Select Unlimited 1460byte Limited 1280byte or Limited 1024byte to determine whether or not to restrict the maximum segment size MSS when viewing images from the camera using the HTTP protocol We recommended t
100. When an E mail with the Viewnetcam com website link is not received the registered E mail address may be incorrect Visit the Viewnetcam com website http www viewnetcam com to register the correct E mail address Cannot obtain images on the SD memory card Is Allow selected for FTP access to camera on the Network tab of Network page It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page 140 Is the entered password correct Restart the web browser and enter the password again 65 Access to the SD memory card may be failed Restart the web browser and retry to obtain images Images suddenly stopped displaying This problem may be caused by Internet Explorer automatic updating Perform the following procedure When using Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 or Internet Explorer 10 The problem may be solved by selecting the Display all websites in Compatibility View check box in Tools Compatibility View settings of Internet Explorer When using Internet Explorer 11 Enter the IP address of the camera in the Add this website box in Tools Compatibility View settings of Internet Explorer 11 and press the Add button After the setting is completed close the web browser once then start it again Clear the Delete browsing history on exit chec
101. When displaying images on a 16 screen panning tilting and zooming operations become unavailable for images from cameras with Pan Tilt Zoom functions When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable When Cropping 16 9 30fps mode is selected for Image capture mode full view is displayed When displaying images on a 4 screen panning tilting and zooming operations become available only for images from cameras with Pan Tilt Zoom functions Refer to our website http security panasonic com pss security support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http security panasonic com pss security support info html 1 Click the desired Multi screen on the Live page Images from the registered cameras will be displayed on a selected multi screen screen can be split up to 16 areas The following are instructions when disp
102. a to display images on the monitor gt page 161 e Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http security panasonic com pss security support info html Operating Instructions 115 12 Configure the multi screen settings Multi screen Note This camera is specified when selfcamera is displayed for the IP address or host name When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen e Available number of characters 0 20 characters e Unavailable characters amp e Default Note Cam 1 The model No is displayed Cam 2 16 None blank When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed Even when 16 9 is selected for the aspect ratio the multi screen is displayed in 4 3 116 Operating Instructions 13 Configure the alarm settings Alarm 13 Configure the alarm settings Alarm The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images the VMD area settings and the alarm occurrenc
103. ack may become slow e Recorded audio is not played back when Off Audio output or Interactive Half duplex is selected for Audio mode on the Audio tab of the Image Audio page e Audio is only played for users who belong to the access level selected for Permission level of audio trans recep on the Audio tab of the Image Audio page FF button Each time this button is clicked the playback speed will change When the PLAY button is clicked during fast playback playback speed will return to the normal playback speed 40 Operating Instructions 7 Playback of images on the SD memory card Note The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory card If any of the following also applies to Transmission priority or Max bit rate per client on the JPEG H 264 tab of the Image Audio page playback speed becomes constant x1 not fast playback When Frame rate or Advanced VBR is selected for Transmission priority and 14436kbps or a higher value is selected for the maximum value of Max bit rate per client When Constant bit rate is selected for Transmission priority and 16384kbps is selected for the maximum value of Max bit rate per client Recorded audio will not be played back during fast playback 5s backward button
104. age will be displayed Note Enter the desired number of image and press the Enter key on the keyboard The image of the designated number will be displayed Operating Instructions 37 7 Playback of images on the SD memory card 38 REW button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during fast reverse playback playback speed will return to the normal playback speed REV PLAY button Images will be played in reverse sequential order PLAY button When this button is clicked images will be played in sequential order FF button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during fast playback fast reverse playback playback speed will return to the normal playback speed TOP button The first image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Pla
105. anasonic Browse 4 Select which manuals to install The camera models that the manuals support are displayed in Model List The camera models that are supported by the manuals selected in are displayed here Select where to create the manuals shortcut icon when the manuals are installed Specify which folder on the PC to install the manuals to Click the Install button to start the installation OOO Z e te To uninstall the manuals delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 18 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is displayed if a PC that does not have the Viewer software installed tries to access the camera Install the software by following the instructions displayed on the window Refer to page 3 for further information Note To uninstall the Viewer software follow the steps below depending on the OS used on your PC Delete Network Camera View 4S from Control Panel Programs Uninstall a program Operating Instructions 189 18 Using
106. angular field of view and the focus of the lens using the zoom focus function JPEG H 264 Cam Function Image Position Zoom focus adjustment Zoom ratio designation Manual zoom adjustment Cw Jee Manual focus adjustment Near Reset Far Auto focus Adjusting method Zoom Focus adjustment It is possible to adjust the angular field of view using the zoom and the extra optical zoom Adjust the focus setting by moving the lens focus to the appropriate position Manual and auto adjustments are available Zoom ratio designation The zoom and focus can be adjusted at the same time Operate the slider to enlarge reduce the angular field of view adjustment outline in the image When adjusting the zoom ratio to the Tele side only the angular field of view adjustment outline is reduced and it is possible to determine the zoom ratio while checking the angular field of view after zooming is performed When adjusting the zoom ratio to the Wide side the image itself is zoomed out of or the angular field of view adjustment outline is enlarged and it is possible to determine the zoom ratio while checking the image size after zooming is performed After the angular field of view adjustment outline is adjusted zooming is performed and the auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button Note e The red area x1 0 to
107. at of the SD memory card IMPORTANT e Refresh interval of images may become slow during playback or download e When many images are saved on the SD memory card it may take time to display images on the Playback page e When 4 3 is selected for Aspect ratio images will be displayed in VGA size on the Playback page regardless of the image capture size of the images saved on the SD memory card When the aspect ratio is 16 9 images will be displayed in 640x360 on the Playback page regardless of the image capture size of the images saved on the SD memory card Therefore images may look coarse on the Playback page e When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting of FTP periodic image transmission on the Advanced tab is 1min or less e The playback refresh interval may become slower when recording data to the SD memory card 7 1 Playback JPEG 1 JPEG 2 images saved to the SD memory card REW REVPLAY PLAY FF ZD EB C p gt PREV NEXT TOP IMAGE PAUSE STOP IMAGE LAST Number of images When clicking a time and date listed on the log list window total number of images associated with the clicked time and date and the number of the currently displayed im
108. ay be invalidated when the LAN cable is disconnected before completing the upload In this case perform the settings again Operating Instructions 191 18 Using the CD ROM When using a firewall including software allow access to all UDP ports 192 Operating Instructions 19 About the displayed system log 19 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error Entered user name or password may be incorrect Check if the E mail settings are configured correctly Failed to find the POP3 server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The POP3 server may be down Ask the network administrator SMTP server error Authentication error Entered user name or password may be incorrect Check if the E mail settings are configured correctly Failed to resolve the E mail server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Failed to find the SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurr
109. ayed and network settings can be changed For further information refer to page 191 3 When the viewer software Network Camera View 4S installation screen is displayed follow the on screen instructions to install the software The viewer software Network Camera View 49S is installed from the camera e The Live page of the camera is displayed e Ifthe viewer software Network Camera View 4S cannot be installed or images are not displayed click the Install button next to Viewer Software from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Network Settings Network Settings O StaticIP Auto AutolP Port No IPv4 Address Subnet Mask Default Gateway DNS Manual Primary DNS Secondary DNS M Wait for camera restarting Note e By unchecking the Wait for camera restarting checkbox multiple cameras can be continuously configured For further information about each setting of the Network Settings page refer to page 136 IMPORTANT e t may take for around 2 minutes to complete uploading the settings to the camera after clicking the Save button The settings m
110. bit C Generating a CRT key takes about 2 minutes 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of the CRT key will be started When the generation is finished the key size and Note generation time amp date of the generated key will be displayed on Current CRT key To change or update the generated CRT key perform step 1 to 3 The CRT key self signed certificate and server certification are validated in a set together When the CRT key is changed it is necessary to re generate the self signed certificate or re apply for the server certificate When the CRT key is updated the log of the previous CRT key is saved When the History button of Current CRT key on the CRT key generate dialog box is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time amp date of the previous Operating Instructions 155 15 Configuring the network settings Network key When the Apply button is clicked on the Previous CRT key dialog box it is possible to replace the current CRT key with the previous one Previous CR 15 3 2 Generation of the self signed certificate security certificate IMPORTANT e Ifthe C
111. bpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd What s the risk When using Internet Explorer 7 or Internet Explorer 8 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate rS e cea 0 le gt x li e Search 2 ee le Be BL e E Bage Tools E Pop up blocked To see this pop up or additional options click here Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar Internet Explorer blocked a pop up from BER REL RRE AEE IP address Internet Explorer 9 Internet Explorer 10 or Internet Explorer 11 Select Options for this site gt Always allow The following message is displayed on the information bar This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd Internet Explorer 9 Internet Explor
112. c For example notification will be provided each time the remaining capacity reaches 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value Overwrite Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient e On Overwrites when the remaining capacity of the SD memory card becomes insufficient The oldest image is the first to be overwritten e Off Stops saving images on the SD memory card when the SD memory card becomes full Default Off IMPORTANT e When the setting is changed from Off to On if the remaining capacity of the SD memory card is low old images may be deleted in order to prepare to save new images e Select Not use when operating without an SD memory card Before removing the SD memory card from the camera it is necessary to select Not use first When removing SD memory cards make sure that the green indicator turns off when the SD ON OFF button is pressed and held down about 2 seconds The recorded data may become corrupted if the SD memory card is removed when the SD MOUNT indicator is lit in green e When an SD memory card is replaced after pressing and holding about 2 seconds the SD ON OFF button press less than 1 second the SD ON OFF button and confirm that the SD MOUNT indicator is lit in gree
113. ce page Viewer software nwcv4Ssetup exe H 264 Frame Skip Options When PC is Heavy Processing Load Perform settings to display camera images on the viewer software e Auto If there is a delay in displaying images from the camera the delay can be resolved by automatically skipping frames e Manual If there is a delay in displaying images from the camera frames are not skipped automatically e Default Auto Note e When Manual is selected Off 1 Frame Skip 2 Frames Skip 4 Frames Skip 6 Frames Skip or 8 Frames Skip can be selected for frame skip by right clicking on the Live page The value selected here will revert to Off when the browser is closed Viewer software nwcv4Ssetup exe H 264 Contrast enhancement RGB 0 to 255 Select On or Off to emphasize or not emphasize the H 264 image contrast of the live page Selecting On extends the RGB signals ranging from 16 to 235 to O to 255 Highly intensified parts of some subjects may be overexposed Adjust the settings according to the environment in which the camera is installed Default Off Note e This setting is only available when viewing images on the Live page using Internet Explorer Even if this setting is changed transmitted image data and data saved on the SD memory card will not be changed Monitor out Select whether or not to use the audio output terminal as an adjustment mo
114. ce they are already in use 20 21 23 25 42 53 67 68 69 80 110 161 162 443 995 10669 10670 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h 15 2 4 Configure the UPnP settings This camera support UPnP Universal Plug and Play By using the UPnP function it becomes possible to configure the following automatically Configuration of the port forwarding function of the router However a router supporting UPnP is required This configuration is useful when accessing the camera via the Internet or from a cellular phone mobile terminal Automatic refreshment of the shortcut to the camera that is created on the Network folder of the PC even when the IP address of the camera changes Network Advanced SMTP E mail FTP NTP HTTPS DDNS SNMP Diffserv UPnP Auto port forwarding oe ica ee poor set Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of the router To use the port forwarding function the router in use must support UPnP and the UPnP must be enabled Default Off Note e Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the camera is connected to the IPv4 network
115. cep Select an access level for audio transmission reception from the following 1 Level 1 only 2 Level 2 or higher 3 All users Default 3 All users Note e Refer to page 133 for further information about the access level Operating Instructions 12 Configure the multi screen settings Multi screen 12 Configure the multi screen settings Multi screen The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 44 page 46 IP address Camera title fsetfcamera wv SFV781 L Group A Group B Group C Group D Example of entry http 192 168 0 10 8080 IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 e Available number of characters 1 128 characters e Default Cam 1 selfcamera Cam 2 16 not registered IMPORTANT e When accessing the camera using the HTTPS protocol install the security certificate of the camer
116. characters amp Control port Enter a control port number to be used for the FTP server e Available port number 1 65535 e Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to connect after select Passive try to connect after selecting Active e Default Passive 15 2 3 Configure the settings relating to the NTP server The settings relating to the NTP server such as the NTP server address port number etc can be configured on this page Operating Instructions 147 15 Configuring the network settings Network 148 IMPORTANT Use an NTP server when the more accurate time amp date setting is required for the system operation Network Advanced SMTP E mail FTP NTP Time adjustment Manual Synchronization with NTP server NTP server address setting Manual NTP server address NTP port 23 1 65535 Time adjustment interval th Time adjustment Select the time adjustment method from the following Time adjusted by the selected method will be used as the standard time of the camera e Manual Time set on the Basic tab on the Basic page will be used as the standard time of the camera Synchronization with NTP server Time automatically
117. ck on the shortcut icon created after installing the software on the PC e The License Agreement will be displayed Read the Agreement and choose I accept the terms in the license agreement and click OK The IP Setting Software screen is displayed If a camera is found information about it such as the MAC address and IP address is displayed 2 Click the Access Camera button after selecting the MAC address IP address of the camera to be configured EH Panasonic IP Setting Software Camera list About this software No MAC Address IPv4 Address Port No Camera Name Model IPy4 overlap 1 192 168 0 10 80 Search Network Settings Access Camera IPv4 IPv6 P v e When using a DHCP server the IP address assigned to the camera can be displayed by clicking the Search button of the IP Setting Software e When duplicate IP addresses are used the number of the camera with the duplicate address is displayed in overlap e The displayed camera information is not automatically updated Click the Search button to update the information e Itis possible to change the Camera list display between IPv4 addresses and IPv6 addresses in accordance with the protocol in use Operating Instructions 18 Using the CD ROM e The information displayed can be sorted by clicking the title of each displayed item e When the Network Settings button is clicked the Network Settings screen is displ
118. cket filtering set for the router to forbid the access via the Internet Configure the settings of the router in use to enable the access via the Internet Refer to the manuals provided with the router for further information about the settings 149 Are you accessing the camera using the local address the IP address used in a local network When accessing the camera use the global address or the URL registered in the DDNS service and the port number of the camera as the IP address to be used in the Internet 137 138 168 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the Advanced tab on the Network page of the setup menu In addition check the Status of Viewnetcam com on the Status tab and the system log on the System log tab of the Maintenance page of the setup menu 171 183 Authentication window is displayed repeatedly Is the user name and password changed While accessing the camera when changing the user name and password of another user logging in
119. clicked the generated self signed certificate will be deleted Operating Instructions 15 Configuring the network settings Network CA Certificate Generate Certificate Signing Request When using the security certificate issued by CA Certificate Authority as the security certificate used for the HTTPS protocol the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the information of the server certificate When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box If the server certificate is not installed the content of the generated CSR file will be displayed When the Delete button is clicked the installed server certificate will be deleted
120. creen is displayed in English If you want the screen to be displayed in Japanese or Chinese select Japanese or Chinese for Language page 50 Operating Instructions 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address mobile or http Host name registered in the DDNS server mobile using a cellular phone Images from the camera will be displayed y E 5 ii PII REER 0 Resolution Beet BEA Auto Ref resh o AUX r Open Close Refresh control Press the dial key 5 or the Manual Refresh button to refresh the camera images Press the Auto Refresh button to refresh the images from the camera in 5 second intervals When the dial key 5 or the Manual Refresh button is pressed again the refresh mode of the camera will return to manual refresh IMPORTANT e Transmission will be periodically performed when Auto Refresh is selected for the camera image Confirm the contract plan of the cellular phone in use before using this function e Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the image capture size by pressing the dial key 0 e Image in the aspect ratio of 4 3 Changes the image capture size between 320x240 default and 640x480 e Image in the aspect ratio of 16 9 Changes the image capture size between 320x180 defaul
121. d of the data recorded on the SD memory card Event Select a log type to display on the log list All All logs will be displayed e Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual and Schedule logs will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed e Default All Note e When JPEG 1 or JPEG 2 is selected for Recording format the FTP trans error log will be displayed 34 Operating Instructions 6 Display the log list Recording time Configure the time period of logs displayed on the log list From Configure the starting period of logs displayed on the log list First recording Displays from the first log recorded on the SD memory card Today Displays the logs recorded today Yesterday Displays the logs recorded from yesterday to the present day Last 7 days Displays the logs recorded from 6 days ago to the present day Last 30 days Displays the logs recorded from 29 days ago to the present day Date time Displays the logs recorded from the entered date and time on Date time box e To Configure the ending period of logs displayed on the log list when First recording or Date time is selected for From Last recording Displays until the last log recorded o
122. d or not be received 13 6 2 Configure the settings relating to HTTP alarm notification HTTP alarm notification Alarm Address 1 User name Password Notification data icgi bin comalarm cgi CMD 01 Address 2 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 3 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 4 User name Password Notification data Icgi bin comalarm cgi CMD 01 Address 5 User name Password Notification data Icgi bin comalarm cgi CMD 01 HTTP alarm notification Address 1 Address 5 Enter the destination IP address or host name of the HTTP alarm notification Up to 5 destination server addresses can be registered e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default http Example of entry http IP address of the HTTP server colon port number or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Operating Instructions 131 13 Configure the alarm settings Alarm 132 Delete button When this button is clicked all configured information including the address user name password and notification data will be deleted User name Enter the user name login name to access the HTTP server e Available number of charact
123. dio page page 44 page 46 Configure the settings relating to H 264 image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 81 for the settings relating to JPEG images H 264 1 H 264 transmission on Control time period Unicast port1 Image 32004 1024 50000 Unicast port2 Audio 33004 1024 50000 Multicast address fz39 1920200 192 fz39 1920200 Multicast port 37004 1024 50000 Multicast TTL HOPLimit 1 254 H 264 1 H 264 2 H 264 transmission Select On or Off to determine whether or not to transmit H 264 images On Transmits H 264 images Off Does not transmit H 264 images e Default H 264 1 On H 264 2 On Note e When On is selected for H 264 transmission in H 264 1 or H 264 2 displaying of H 264 images or JPEG images on the Live page will become available e When On is selected for H 264 transmission in H 264 1 or H 264 2 the transmission interval of JPEG images may sometimes become longer Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the broadband router settings configured for JPEG image transmission Operating Instructions 83 11 Configure the settings relating to
124. displayed When a window is newly opened and about 3 seconds pass the currently outputted bit rate can be confirmed with the configured VIQS IMPORTANT e No setting contents are determined unless the Set button is clicked e To check the image after configuring VIQS display an H 264 image on the Live page or press the Confirm button under Stream e The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera Operating Instructions 111 11 Configure the settings relating to images and audio Image Audio 11 11 Configure the settings relating to audio Audio Click the Audio tab on the Image Audio page page 44 page 46 The settings relating to audio can be configured on this page Note e Images and audio will not be synchronized Therefore images and audio may not always match e Audio may be interrupted depending on the network environment JPEG H 264 Cam Function Image Position Audio Q E lt Audio transmission reception Audio encoding format G 726 v Audio bit rate 32kbps V Mic input volume Camera to PC Mic Middle V Mic input interval Camera to PC 40ms v Audio output volume PC to Camera Middle v Audio output interval PC to Camera 640ms Vv Audio output duration 5min Vv Audio output port PC to Camera 34004 1024 50000 Permission level of audio trans recep 1 Level 1 only 2 Level 2 or hi
125. e Access indicator ACT green This indicator will blink when accessing a network SD memory card error indicator AF indicator SD ERROR AF red Lights when an error occurred in the SD memory card This LED will blink in the process of the auto focus function and blinking will stop when the focus adjustment is complete Except when the auto focus is being used when the indicator lights it indicates that an error occurred in the SD memory card e SD MOUNT indicator SD MOUNT green Lights when data can be saved to the SD memory card It blinks or is off when data cannot be saved to the SD memory card Indicator is off Indicates Not use is selected for SD memory card or an error occurred for the SD memory card Indicator blinks Indicates the SD memory card is being recognized or is performing the necessary processing for the SD memory card to be removed Indicator lights Indicates data can be saved to the SD memory card Alarm status update mode Select an interval of the camera status notification from the following When the status of the camera changes the alarm occurrence indication button the AUX button or the SD saving status indicator will be displayed to notify of the camera status e Polling 30s Updates the status each 30 seconds and provide notification of the camera status e Real time Provide notification of the camera status when the status has changed e Default Real time Note e Depending
126. e Itis impossible to transmit receive audio using a cellular phone Depending on the cellular phone in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG gt page 81 may sometimes solve this problem e Depending on the cellular phone in use or its contract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 133 only users with the access level of 1 Administrator or 2 Camera control will be displayed 2 2 Monitor images on a mobile terminal 22 It is possible to connect to the camera using a mobile terminal via the Internet and monitor images MJPEG or JPEG from the camera on the screen of the mobile terminal It is also possible to refresh images to display the latest image The compatible mobile terminals are shown as follows As of March 2015 iPad iPhone iPod touch iOS 4 2 1 or later Android mobile terminals When an Android terminal is used an MJPEG format image is displayed by the Firefox browser but a JPEG format image is displayed by the standard browser For further information about compatible devices refer to our website http security panasonic com pss security support info html IMPORTANT When the authentication window is displayed enter the user name and password The d
127. e decode is available on your PC The Hardware Acceleration QSV function can be used on your PC However depending on your PC environment images may not be able to be outputted In this case use Software The hardware decode is not available on your PC The Hardware Acceleration QSV function cannot be used on your PC Use Software Operating Instructions 10 Configure the basic settings of the camera Basic Note When Hardware is selected for H 264 Decoding Options video may not be displayed or the displayed image may be seen as it is partially corrupted depending on the PC in use e Refer to the Panasonic support website for information of PCs for which Hardware is selectable Panasonic website http security panasonic com pss security support info htm Viewer software nwcv4Ssetup exe H 264 Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software e On Images are temporarily stored on the computer and are displayed smoother e Off Images are displayed in real time and are not stored on the computer Default On IMPORTANT e Itis impossible to display images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC e The number of the viewer software installations can be checked on the Upgrade tab of the Maintenan
128. e delivered closer to the specified time by lowering the resolution or image quality JPEG Configure the settings such as Image capture size Image quality of JPEG 1 and JPEG 2 on this section Refer to page 83 for further information about the settings relating to H 264 images Image capture size Select the image capture size to display the JPEG image The image capture sizes that can be selected depend on Image capture mode For information on the image capture sizes that can be selected refer to page 10 e Default Operating Instructions 81 11 Configure the settings relating to images and audio Image Audio JPEG 1 3840x2160 JPEG 2 640x360 Note e When 8 mega pixel 16 9 30fps mode or 4 mega pixel 16 9 30fps mode is selected for Image capture mode JPEG 1 cannot be selected Image quality Select types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default 5 Normal Note Images on the setting screen such as privacy zone and VIQS are in the JPEG 2 format The image quality on the setting screen changes in accordance with the image quality settings for JPEG 2 82 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 3 Configure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Au
129. e notification can be configured on this page The Alarm page has the Alarm tab the VMD area tab and the Notification tab 13 1 Configure the settings relating to the alarm action Alarm Click the Alarm tab on the Alarm page gt page 44 page 46 The settings relating to the alarm can be configured in this section Refer to page 121 and page 119 for further information about the settings relating to the alarm images and the alarm output terminal VMD area Notification Alarm Terminal 1 Terminal 2 Terminal 3 VMD alarm Command alarm Command alarm Originating port number Alarm deactivation time Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black amp white input Receives the black amp white switchover input When the input is set to On the black amp white mode is activated Default Off Terminal 2 Determine how to use terminal 2 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is chang
130. e router in use must support UPnP and the UPnP must be enabled Default Off Note e Due to auto port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported e Tocheck if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that Enable is displayed for Status of UPnP gt page 183 When Enable is not displayed refer to Cannot access the camera via the Internet in 20 Troubleshooting e When the UPnP Auto port forwarding setting is changed the Auto port forwarding setting under UPnP on the Advanced tab of the Network page also changes to the same setting Area Select the region where the camera is installed If the camera is used outside of Japan select Global If the camera is used in Japan select Japan Japan Global Service Select Viewnetcam com or Off to determine whether or not to use Viewnetcam com By selecting Viewnetcam com and clicking the Set button the registration window for Viewnetcam com will be displayed in a newly opened window Operating Instructions 10 Configure the basic settings of the camera Basic Follow the on screen instructio
131. e size e Middle The character size will become standard size e Small The character size will become small size e Default Middle Brightness status display Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness e Default On Upside down Select On or Off to determine whether or not to turn the image upside down Default Off Operating Instructions 10 Configure the basic settings of the camera Basic Note e If the Upside down setting is changed when the following area settings are configured the positions of areas may move out of alignment Therefore we recommend that you configure the area settings after configuring the Upside down setting Mask area page 97 Privacy zone page 105 VMD area page 125 VIQS area page 107 Preset position page 103 Indicator Determine whether or not to use the following indicators Select On to use the following indicators to check the operational status by lighting them Select Off to turn off the indicators at all times Link indicator LINK Access indicator ACT SD memory card error indicator AF indicator SD ERROR AF SD MOUNT indicator SD MOUNT Default On Note Link indicator LINK orange This indicator will light when communication with the connected device is available
132. e to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk toa certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish sequre network connections A certificate store is the system area where certificates are kept To continue dick Next Back ff Next gt Cancel Note e When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next Operating Instructions 165 15 Configuring the network settings Network 6 Select Place all certificates in the following store and click Browse Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate C Automatically select the certificate store based on the type of certificate Place all certificates in the following store Certificate store Learn more about certificate stores 7 Select Trusted Root Certificate Authorities and click OK Select the certificate store you want to use 166 Operating Instructions 15 Configuring the network settings Network 8 Click Next Certificate Import Wizard Certificate Store
133. ecified range will be downloaded Note e When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed page 65 Operating Instructions 39 7 Playback of images on the SD memory card 7 2 Playback H 264 images saved to the SD memory card IMPORTANT Depending on the network environment download of video data may fail 00 00 10 PAUSE PLAY 5s backward 5s forward J Browse TP _ D E APB e Start Jan 01 2015 00 00 11 00 00 10 Slider bar By operating the slider bar you can select where to start playing images from The slider bar can only be used before playing images or when playing is paused or stopped PAUSE button Playback will be paused when this button is clicked during playback PLAY button When this button is clicked recorded data will be played Note e If audio is recorded it can be played back but the image and audio will not be synchronized Therefore images and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced e When recorded audio is played back the refresh interval of live images and playb
134. ed SMTP E mail NTP UPnP HTTPS DDNS SNMP Diffserv FTP Alarm image FTP transmission Directory name File name FTP transmission retry Transmission interval Maximum number ofimages Recording duration Pre alarm tps 0 pic z T Transmission interval Number of images Recording duration Post alarm tips 100 pics gt 100s Image capture size JPEG 2 640x360 FTP periodic image transmission FTP periodic image transmission Directory name e File name z 9 Name w time amp date Name w o time amp date Transmission interval Image capture size JPEG 2 640x360 FTP server address User name Password Control port i 5 il FTP mode FTP Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters e Unavailable characters amp File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number 144 Operating Instructions 15 Configuring the network s
135. ed certificate 160 Operating Instructions 15 Configuring the network settings Network If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate page 161 When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for information on how to obtain and install these certificates e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted e The maximum number of concurrent access user varies depending on the maximum image size and transmission format 15 4 Access the camera using the HTTPS protocol _ Start up the web browser Enter the IP address of the camera in the address box of the browser Example of entry https 192 168 0 10 IMPORTANT e When the HTTPS port number is changed from 443 enter https IP address of the camera colon port number in the address box of the browser Example https 192 168 0 11 61443 e When the camera is in a local network configure the proxy server settin
136. ed in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the FTP server address from DNS The FTP server may be down Ask the network administrator Failed to find the FTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly Connection error File transfer error Passive mode error Log out failed Failed to change the directory User name or password isn t correct The FTP server settings may be incorrect Check if the FTP settings are configured correctly The settings relating to the indicated item may be incorrect Check if the FTP settings are configured correctly Operating Instructions 193 19 About the displayed system log Category Indication Description Internal error Undefined error An error occurred in the FTP function Check if the FTP settings are configured correctly Error indications relating to Viewnetcam com Category Indication Description Viewnetcam com server error Failed to resolve the Viewnetcam com server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network admi
137. ed to Close Open An alarm is detected when the terminal status is changed to Open Alarm output Alarm output will be carried out according to the settings for Alarm output terminal setup page 119 Operating Instructions 117 13 Configure the alarm settings Alarm e Default Off Terminal 3 Determine how to use terminal 3 e Off Not used e Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open e AUX output AUX output will be supplied The AUX buttons will be displayed on the Live page e Black amp white output Turns the output on when the image is switched to black amp white mode e Default Off IMPORTANT e In order for the EXT I O terminals to detect alarm inputs when the terminal status is changed from Open to Close On or from Close to Open Off about 100 ms or more is needed Alarm inputs received during the duration specified in Alarm deactivation time are not detected Note e AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller e Refer to the installa
138. eetenees 153 15 3 How to configure HTTPS settings siiccitccntecsisnsssneneieactseceensstncinseeetniendeossecsdneccannininccnann 154 15 3 1 Generation of the CRT key SSL encryption key cece seeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 155 15 3 2 Generation of the self signed certificate security certificate oe eeeeeeeeeeeeeeeeees 156 15 3 3 Generation of CSR Certificate Signing Request 00 0 0 ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 158 Operating Instructions 5 Table of Contents 6 15 3 4 Installation of the Server Certificate ccsseeeseeeeeeeeeeeeeseeeeceeeeeeeeeeeeceeeeeeeeeeeeeeeeeeees 159 15 3 5 Configuration of the connection protocol 2 cciccssececcescscecesesccecececsssnnneeansdencsdencannbasees 160 15 4 Access the camera using the HTTPS protocol eseeeseeeeeneeeeeeeneneeeeeeeeeeeeeeeeeeees 161 15 4 1 Install the security certificate achat cca okd aac ses cea eee ctarb noes eesti tedbevededoesteaeee 161 15 5 How to configure the settings relating to DDNS eceeeeeeeeeeeeeeeeeeeeeeeeeeeeeenneeees 168 15 5 1 Configuration of the DDNS service Example of the Viewnetcam com service 169 15 5 2 When using the Viewnetcam com service ssssssssssessssssssrririrrrrtsttessttsttrttterttrrrrena 170 15 5 3 Procedure to register information for the Viewnetcam com service sseeseesseeeeeeen 171 15 5 4 Checking the information registered for the Viewnetcam co
139. efault user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 133 Note e It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the camera page 136 Operating Instructions 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address cam or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be displayed Live images area Displays images from the camera Operation buttons area When functions are selected in the function selection area buttons to operate those functions are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area Operating Instructions 23 2 Monitor images on a cellular phone mobile terminal 2 Click the button of the function that you want to operate Resolution control AUX control Each function is explained below Resolution control Press the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image capture size selected in JPEG 1 or JPEG 2 of JPEG on the JPEG H 264 tab
140. en button is clicked once when the image displayed in the main area is smaller than the main area the image is displayed corresponding to its image capture size If the full screen button is clicked once when images are displayed corresponding to their image capture sizes images are displayed in full screen To return to the Live page when displaying an image in full screen press the Esc key The aspect ratio of displayed images will be adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note For the case of using Windows 8 Windows 7 or Windows Vista the following settings may be required Open Internet Explorer click Tools Internet Options Security gt Trusted Sites gt Sites Register the camera address on Website of the displayed trusted windows After registration close the web browser and then access the camera again e When it takes longer than the specified period to obtain the snap shot picture due to the network environment the snap shot picture may not be displayed e When Cropping 16 9 30fps mode is selected for Image capture mode full
141. eneration of the CRT key SSL encryption key page 155 Generation of the self signed certificate gt page 156 Generation of CSR Certificate Signing Request gt page 158 Installation of the server certificate gt page 159 Configuration of the connection protocol page 160 154 Operating Instructions 15 Configuring the network settings Network Note To use the server certificate you need to apply for the approval and the issue of the server certificate by CA Either the self signed certificate or the server certificate will be used If both of them are installed the server certificate take priority over the self signed certificate 15 3 1 Generation of the CRT key SSL encryption key IMPORTANT When the self signed certificate or server certificate is valid it is impossible to generate the CRT key When server certification is used the available key size varies depending on the CA Confirm the available key size in advance To generate the CRT key it may take about 1 minute when the key size is 1024 bit and about 2 minutes when the key size is 2048 bit Do not operate the web browser until the generation of the CRT key is complete While the CRT key is being generated the refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed Current CRT key CRT key modified ae Sere CRT key generate 1024
142. entries The default user name and password are as follows User name admin Password 12345 IMPORTANT Note To enhance the security change the password for the user name admin It is recommended to change this password periodically When displaying multiple H 264 images on a PC images may not be displayed depending on the performance of the PC A maximum of 14 users including users who are receiving H 264 images and users who are receiving JPEG images can concurrently access the camera Depending on the set values for Bandwidth control bit rate and Max bit rate per client the maximum number of users that can concurrently access the camera may be 14 or less users If 14 users are concurrently accessing the camera the access limit message will be displayed for users who subsequently attempt to access the camera When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When On is selected for H 264 transmission page 83 H 264 images will be displayed When Off is selected a JPEG image will be displayed It is possible to display a JPEG image even when On is selected for H 264 transmission In this case the refresh interval of JPEG images will be limited to 5 fps or 1
143. er 10 or Internet Explorer 11 Select Allow 206 Operating Instructions 20 Troubleshooting Symptom Cause solution Reference pages The following message is displayed on the information bar This site might require the following ActiveX control nwcv4Ssetup exe from Panasonic System Networks Co Ltd Click here to install Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Install ActiveX Control The Security Warning window will be displayed Click the Install button on the displayed Security Warning window The following message is displayed on the information bar This webpage wants to install the following add on nwcv4Ssetup exe from Panasonic System Networks Co Ltd Internet Explorer 9 Internet Explorer 10 or Internet Explorer 11 Select Install The Security Warning window will be displayed Click the Install button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enab
144. ers 0 63 characters e Unavailable characters amp Password Enter the password to access the HTTP server e Available number of characters 0 63 characters e Unavailable characters amp Notification data Enter the notification data to add after the destination HTTP server addresses set in Address 1 Address 5 e Available characters Alphanumeric characters Default cgi bin comalarm cgi CMD 01 Note e For Address 1 to Address 5 a total of 256 characters can be entered for the address including http and Notification data e Make sure to enter a slash as the first character for Notification data e Ifthe HTTP alarm notification fails information about the failure will be added to the system log e Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS cannot be used lt Example gt When hitp 192 168 0 100 is set for the address and cgi bin comalarm cgi CMD 071 is set for Notification data an HTTP alarm notification such as http 192 168 0 100 cgi bin comalarm cgi CMD 01 will be executed Operating Instructions 14 Configure the settings relating to the authentication User mng 14 Configure the settings relating to the authentication User mng The settings relating to authentications and restrictions for users and PCs accessing the camera with a PC or cel
145. ettings Network Available number of characters 1 32 characters Unavailable characters amp lt gt FTP transmission retry Select On or Off to determine whether or not to resend failed FTP transmissions On If transmission fails transmissions are resent until they are successfully sent Off If transmission fails the image that failed to be sent is discarded and the next image is sent Default Off Pre alarm Transmission interval Select the update interval of images before an alarm occurs from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Maximum number of images Select the number of images to be transmitted from the following Opics 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 40pics 50pics e Default 0 pics Recording duration The recording duration which changes according to the configured Transmission interval and Maximum number of images of images recorded before an alarm occurs is displayed Note e When JPEG 1 is selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 4000x3000 3840x2160 2560x1920 2048x1536 1920x1080 or 1600x1200 e When a selection with an asterisk on the right of it is selected for Maximum number of images of Pre alarm the specified
146. f characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note e Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Operating Instructions 15 Configuring the network settings Network e Default 24h 15 5 6 When using Dynamic DNS Update DHCP Network Advanced SMTP E mail FTP NTP UPnP HTTPS SNMP Diffserv DDNS Area Global Service Dynamic DNS Update DHCP Host name Host name Enter the host name to be used for the Dynamic DNS Update service e Available number of characters 3 250 characters Enter in the form of host name domain name e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank Note e Refer to the network administrator for further information about the available host names Operating Instructions 173 16 Configure the settings relating to the schedules Schedule 16 Configure the settings relating to the schedules Schedule On the Schedule
147. following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to the desired destination server address Notification per VMD area Select On or Off to determine whether or not to set Notification per VMD area 130 Operating Instructions 13 Configure the alarm settings Alarm If Notification per VMD area is turned On an alarm is notified only when Alarm area No matches Alarm area configured by VMD alarm Alarm notifications other than VMD alarm are not implemented When using Notification per VMD area select On for Status of the alarm area in VMD e Default Off Alarm area No e Available range 1 4 Default 1 IMPORTANT When entering the host name of the Destination server address the DNS settings on the Network tab of the Network page must be configured gt page 136 e Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notifications may be delaye
148. fps The refresh interval may become longer depending on a network environment PC performance photographic subject access traffic etc lt Refresh interval of JPEG images gt When On is selected for H 264 transmission Becomes as follows depending on the setting for Image capture mode 8 mega pixel 16 9 30fps mode Max 1 fps Other than 8 mega pixel 16 9 30fps mode Max 5 fps When Off is selected for H 264 transmission 8 Operating Instructions 1 Monitor images on a PC Becomes as follows depending on the setting for Image capture mode 12 mega pixel 4 3 15fps mode Max 15 fps Other than 12 mega pixel 4 3 15fps mode Max 30 fps Operating Instructions 9 1 Monitor images on a PC 1 2 About live image types The type of images displayed on the Live page can be selected using Image capture mode on the JPEG H 264 tab of the Image Audio page of the setup menu Page 80 Configure the type operation and resolution of live images on this section 1 2 1 About available resolutions The following resolutions depending on Image capture mode JPEG 2 is fixed to VGA 640 x 360 10 Image capture mode H 264 1 H 264 2 Image capture size Frame rate Image capture size Frame rate 8 mega pixel 16 9 3840x2160 30 30fps mode 20 8 mega pixel 16 9 3840x2160 15 1920x1080 30 15fps mode
149. from routers The priority set to this function must match the DSCP value configured to the router When using the Diffserv function contact the network administrator Network Advanced Diffserv Video and audio stream will be controled DSCP 0 63 Enter the order of priority for packets e Available values 0 63 e Default 0 Operating Instructions 153 15 Configuring the network settings Network 15 3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page The HTTPS settings will be configured in the following procedure Generation of the CRT key SSL encryption key When using the self signed certificate When using the server certificate i Generation of the self signed certificate Generation of CSR Certificate Signing Request Application for the approval by CA Certificate Authority Issue of the server certificate Lote See She on eee eee eee Sede eee eee cee a Installation of the server certificate Configuration of the connection protocol Access to the cameras using the HTTPS protocol HTTPS CRT key generate Generate Self signed Certificate Information Generate Certificate Signing Request CA Certificate CA Certificate install Information Connection HTTPS port 443 1 65535 G
150. fter when the cursor is moved in the direction Click the Reset button to reset the color to the default e Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default Operating Instructions 95 11 Configure the settings relating to images and audio Image Audio 96 e Default 128 Fog compensation Select On or Off to determine whether or not to activate the fog compensation function When On is selected for Wide dynamic range WDR or when On is selected for Adaptive black stretch this setting is not available The fog compensation function can make dim images that have been affected by fog or other conditions clearer using digital image processing On Activates the fog compensation function e Off Stops the fog compensation function e Default Off Level Adjust the fog compensation level The level of compensation will increase when the cursor is moved in the direction and decrease when the cursor is moved in the direction Click the Reset button to reset to the default setting Default 64 High light compensation HLC Select On or Off to determine whether or not to activate the high light compensat
151. g of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate gt page 162 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 15 4 1 Install the security certificate When the security certificate of the camera to access is not installed on the PC the security alert window will be displayed each time the camera is accessed using the HTTPS protocol To have the security alert window not displayed it is necessary to install the security certificate in the following procedure If the certificate is not installed the alert window will be displayed each time the camera is accessed Note e The security certificate is installed on the PC with the information registered for Common Name Therefore the information registered for Common Name must be same as the address or host name for the camera access If the certificate is not the same the security alert window will be displayed each time the camera is accessed Operating Instructions 161 15 Configuring the network settin
152. g the port forwarding function of the router For further information refer to the operating instructions of the router in use Enter Global IP address colon port number in the WAN Router LAN Address box of the browser Global address Private address via the Internet VVV XXX YVY ZZZ 192 168 0 254 VWV XXX YVy 2ZZ 50000 VVV XXX YVy 2ZZ 50001 Address translation using the port forwarding function Internet VVWV XXx yyy zzz 50000 gt 192 168 0 1 50000 gt WAN Cable modem XDSL modem Private address 192 168 0 1 Port number 50000 Address translation using the port forwarding function VW XXX YVy ZZzZ 50001 gt 192 168 0 2 50001 gt Private address 192 168 0 2 Port number 50001 FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera e Default Forbid 15 2 Configure advanced network settings Advanced Click the Advanced tab on the Network page page 44 page 46 The settings related to SMTP E mail FTP UPnP HTTPS DDNS SNMP Diffserv can be configured in this section You can move to the setting page of a setting item by clicking the corresponding link for that setting item 140 Operating Instructions 15 Configuring the network settings Network 15 2 1 Configure the settings related to sending E mails Netwo
153. ge can also be changed page 14 Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field e Available number of characters 0 20 characters e Unavailable characters amp e Default The model No is displayed Date time Enter the current time and date When 12h is selected for Time display format AM or PM can be selected e Available range Jan 01 2015 00 00 00 Dec 31 2035 23 59 59 IMPORTANT Use an NTP server when the more accurate time amp date setting is required for the system operation page 147 Time display format Select the time display format from 24h 12h and Off Enter the time in Date time in accordance with the format selected in this setting To hide time and date select Off e Default 24h Note e When Cropping 16 9 30fps mode is selected for Image capture mode the time is not displayed on Ch1 to Ch4 Date time display format Select a date time display format When 2015 04 01 13 10 00 is set for Date time after selecting 24h for Date time display format time amp date will be respectively displayed as follows DD MMIYYYY 01 04 2015 13 10 00 MMIDDIYYYY 04 01 2015 13 10 00 DD Mmm YYYY 01 Apr 2015 13 10 00 YYYY MMI DD 2015 04 01 13 10 00 Mmm DDIYYYY Apr 01
154. gher 3 All users Audio transmission reception Select the communication mode used for audio data transmission reception between the camera and the PC from the following e Off Does not receive transmit audio between the camera and the PC Therefore the settings and controls relating to audio will be invalidated e Mic input The PC receives audio data from the camera Audio can be heard with images on the PC Images and audio will not be synchronized e Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera e Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received e Interactive Full duplex Both reception and transmission are simultaneously available e Default Off Note e Howling may be generated depending on usage conditions If howling is generated prevent sound generated by the PC from entering the PC microphone e When Multicast is selected for Transmission type on the JPEG H 264 tab of the Image Audio page audio transmission will become unavailable while monitoring H 264 images To transmit audio from a PC to the camera click the JPEG button on the Live page e Audio recording only operate when Mic input or Interactive Full duplex is selected for Audio transmission reception e When On Switch priority
155. gs Network e When the address or host name of the camera is changed the security alert window will be displayed each time the camera is accessed even if the security certificate is installed Install the security certificate again e When the camera access is open to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed e When the security certificate is properly installed a key icon is displayed in the address box of the web browser that has accessed the camera e When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended x There is a problem with this website s security certificate We recommend that you close this webpage and do not continue to this website Click here to close this webpage More information The Live page will be displayed If an authentication window is displayed enter the user name and password Note e If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status
156. hat you use this feature with the default setting When the MSS is restricted in the network line in use select Limited 1024byte or Limited 1280byte Refer to the network administrator for further information about the MSS in the network line e Default Unlimited 1460byte Easy IP Setup accommodate period Select 20min or Unlimited to determine how long the network setting operation using the Panasonic IP Setting Software can be allowed 20min The network setting operation using the Panasonic IP Setting Software are allowed for 20 minutes since the camera starts up Unlimited The network setting operation using the Panasonic IP Setting Software are allowed without time limitation Default 20min Note e The camera information display using the Panasonic IP Setting Software is allowed without time limitation and camera images can be opened e Refer to the network administrator for the addresses of each server e The port forwarding function changes a global IP address to a private IP address and Static IP masquerade and Network Address Translation NAT have this function This function is to be set in a router Operating Instructions 139 15 Configuring the network settings Network To access the camera via the Internet by connecting the camera to a router it is necessary to assign a respective HTTP port number for each camera and address translation by usin
157. he User mng page page 44 page 46 Operating Instructions 14 Configure the settings relating to the authentication User mng The restriction settings of PCs IP address from accessing the camera can be configured on this page User auth Host auth Host auth IP address Access level 1 Administrator 2 Camera control 3 Live only Host check Host auth Select On or Off to determine whether or not to authenticate the host e Default Off Note e When Host auth is changed to On you need to register the IP address of the camera setting PC as the administrator in advance IP address Enter the IP address of the PC to be allowed to access the camera Host name cannot be entered for the IP address Note e When IP address subnet mask is entered it is possible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for the access level the PCs whose IP address is between 192 168 0 1 192 168 0 254 can access the camera with the access level 2 Camera control e When the IP address already in use is entered and the Set button is clicked the respective host information will be overwritten e Specify the IP address local address used in a local network Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 L
158. he registered camera is validated e To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later e When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service After restarting the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page e Itis possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is not displayed check that the PC is being connected to the Internet and click the Set button e If access often fails due to the change in the global address of router set a smaller value for Access interval 15 5 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 183 15 5 5 When using Dynamic DNS Update 172 Network Advanced SMTP E mail ETP NTP UPnP HTTPS SNMP Diffserv DDNS Area Global Service Dynamic DNS Update Host name Access interval Host name Enter the host name to be used for the Dynamic DNS Update service Available number o
159. her network cameras Default 192 168 0 10 Note e Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera e Default 192 168 0 1 Note e Multiple IP addresses for the default gateway are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings Default Auto Primary server address Secondary server address When Manual is selected for DNS enter the IP address of the DNS server Refer to the network administrator about the IP address of the DNS server Operating Instructions 137 15 Configuring the network settings Network IPv6 network Manual Select On
160. hter Note e Q to 255 is displayed in the screen when the brightness is adjusted These numbers will not be displayed when Cropping 16 9 30fps mode is selected for Image capture mode and the images of buttons 1 to 4 are displayed Check the brightness with the Full View button or JPEG images Cropping display Cropping setup display will not be displayed when Cropping 16 9 30fps mode is selected for Image capture mode and if either one of buttons 1 to 4 is selected Within the full angle image the white outlines display what position the image was cropped from During sequence operations the cropping positions used by the sequence function are displayed in multiple white outlines the display shown in the cropping display is not updated by changes to the position of the sequence or images Operating Instructions 15 1 Monitor images on a PC 16 AUX buttons These buttons will be displayed only when Terminal 3 of Alarm is set to AUX output on the setup menu page 117 e Open button The letters Open on the button will turn green and the status of the AUX connector will be open e Close button The letters Close on the button will turn green and the status of the AUX connector will be closed Rec on SD button This button will be displayed only when Manual is selected for Save trigger on the setup menu page 59 Click
161. ices such as network disk recorders unless otherwise stated Digest authentication is not supported As of March 2015 User name Enter a user name e Available number of characters 1 32 characters e Unavailable characters amp e Default None blank Password Retype password Enter a password Available number of characters 4 32 characters e Unavailable characters amp Default None blank Note e When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Access level Select the access level of the user from the following e 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable e 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable e Default 3 Live only User check From the pull down menu of User check the registered user can be selected and the selected user s information can be checked The registered user will be displayed with the access level Example admin 1 To delete the registered user click the Delete button after selecting the user to be deleted 14 2 Configure the settings relating to the host authentication Host auth 134 Click the Host auth tab on t
162. ignals Normally open Default Close Note e When Open is selected the alarm signal will be output for about 20 seconds when the power of the unit is turned on Pulse width When Pulse is selected for Alarm output type select an alarm output terminal duration from the following e Available range 1 120s Operating Instructions 119 13 Configure the alarm settings Alarm e Default 1s Black amp white output terminal setup Pulse width fs 1 120s Black amp white output terminal setup Black amp white output type Select Latch or Pulse for the Black amp white output terminal when switching to Black amp white output Latch When switching to black amp white output the black amp white output terminal will be in the state selected for Trigger output e Pulse When switching to Black amp white output the black amp white output terminal will be in the state set to the Trigger output setting for the period set for Pulse width e Default Latch Trigger output Select Open or Close to determine whether to open or close the black amp white output terminal when outputting the alarm signals Open The black amp white output terminal will open when switching to Black amp white output normally Close e Close The black amp white output terminal will close when switching to Black amp white output normally Open e Default Close
163. iltering has already been disabled No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC Is the cellular phone in use support the 320x240 or 640x480 resolution Or is the image data size too big to display images on the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select Internet Options from Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 When using Internet Explorer 10 or Internet Explorer 11 Click the Settings button in the Browsing history section on the General tab and then select Every time visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files tab on the Website Data Settings window When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 Click the Settings button in the Browsing history section on the General tab and then select Every time visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on
164. in field click the Set button below field The edited settings in field will not be applied unless the Set button below field is clicked In the same manner as above click the Set button below field when completing the setting items in field Note e An asterisk is suffixed to a target item name example JPEG image refresh interval when a setting value has an asterisk For the meaning of the asterisk attached to a setting value refer to the relevant explanation page Operating Instructions 47 9 Display the setup menu from a PC 9 3 About the setup menu window EEEE WV SFV781L ji sits Setup JPEG H 264 Cam Function Image Position Image capture mode 8 mega pixel 16 9 15fps mode v Setup menu Basic Live page Initial display Initial display stream H 264 1 V 3840x2160 Refresh interval JPEG 5fps v Multi screen JPEG Alarm Meee a 3640x2160 V Image quality 5 Normal Vv User mng JPEG 1 eO e Network LUEUR GE 640x360 Schedule JPEG 2 Image quality 5 Normal V Maintenance H 264 1 H 264 transmission O e s S lt lt lt Internet mode over HTTP Image capture size 3840x2160 V Transmission priority Frame rate Frame rate 15fps V Burst tolerance level Control time period lt Max bit rate per client
165. ink Access interval Global IP Address Notification Method Personal Camera URL The URL of the camera registered for Viewnetcam com Your Account Link When the displayed URL is clicked the registration window for the Viewnetcam com service will be displayed in a newly opened window Register the information in the registration window to enroll in the Viewnetcam com service Access interval Select the interval to access the Viewnetcam com service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h e Default 1h Global IP Address Notification Method Typically Global IP Address Notification Method should be set to Normal 170 Operating Instructions 15 Configuring the network settings Network If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP gt page 149 must be enabled for the camera and for the router Default Normal 15 5 3 Procedure to register information for the Viewnetcam com service 1 Network Advanced SMTP E mail FTP NTP UPnP HTTPS DDNS Area Global Service Viewnetcam com Personal Camera URL Your Account Link hitto emote Access interval Global IP Address Notification Method Select Viewnetcam com for Service and click the Set button A URL is d
166. io is input to the camera using the Line input e Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input e Line Low The volume level will become low This setting will be applied when audio is input to the camera using the Line input e Default Mic Middle Note These settings are linked with the volume settings of the Audio recording function Mic input interval Camera to PC Select an interval for audio reception from the following 20ms 40ms 80ms 160ms Default 40ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment e Mic input interval Camera to PC is unavailable when AAC LC is selected for Audio encoding format Audio output volume PC to Camera Select a volume level on the camera to hear audio transmitted from the PC High Middle Low e Default Middle Audio output interval PC to Camera Select an interval for audio transmission from the following Operating Instructions 113 11 Configure the settings relating to images and audio Image Audio 114 160ms 320ms 640ms 1280ms e Default 640ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is
167. ion function When On is selected for Wide dynamic range or On is selected for Back light compensation BLC this setting is not available When the high light compensation function is activated if there are bright lights such as those from car headlights at night blown out highlights of subjects can be limited On Activates the high light compensation function Off Deactivates the high light compensation function Default Off Level Adjust the high light compensation level The level of compensation will increase when the cursor is moved in the direction and decrease when the cursor is moved in the direction Click the Reset button to reset to the default setting e Default 16 Scene file The combination of settings used to adjust image quality can be saved as a scene file The scene file can be selected here Registered scene files can be configured in the Schedule page page 174 If the timing of when images are viewed greatly affects the area where images are viewed registering scene files to the schedule can let you match a combination of settings to different times of day in order to view images in the best conditions Scene file title The scene file name up to 10 characters displayed in Scene file can be changed Only file names displayed in 1 and 2 can be changed Unavailable characters amp Load button Loads the setting data
168. isplayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set again Register the information for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser SNMP Diffserv 3 Register the information for Viewnetcam com by following the instructions of the wizard Network Advanced SMIP E mail FTP NTP UPnP HTTPS DDNS Area Global Service Viewnetcam com Personal Camera URL Your Account Link htt o acca Access interval Global IP Address Notification Method SNMP Diffserv When the message The new camera is successfully registered to Viewnetcam com is displayed close the registration window The URL set at the time of registration can be used for camera access However this URL is unavailable when accessing the camera from the PC connected to the same network LAN Operating Instructions 171 15 Configuring the network settings Network Note e When the registration for the Viewnetcam com service is completed the URL registered for Personal Camera URL is displayed It may take up to about 30 minutes until the URL of t
169. ive only Refer to page 133 for further information about the access level e Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can be checked The registered IP address will be displayed with the access level Example 192 168 0 21 1 To delete the registered host click the Delete button after selecting the IP address to be deleted Operating Instructions 135 15 Configuring the network settings Network 15 Configuring the network settings Network The network settings can be configured on the Network page The Network page has the Network tab and the Advanced tab 15 1 Configure the network settings Network Click the Network tab on the Network page page 44 page 46 The following information is required to configure the network settings Contact the network administrator or your Internet service provider e IP address e Subnet mask e Default gateway when using the gateway server router e HTTP port e Primary DNS address Secondary DNS address when using DNS Network Advanced IPv4 network Network Settings Auto Advanced W IP address IPv4 92 1 168 i 710 Subnet mask Default gateway DNS Primary server address Secondary server address IPv6 network Manual IP address IPv6 Default gateway DHCPv6 Primary DNS server address Secondary DNS server addre
170. k box on the General tab in Tools Internet Options If this check box is not cleared the IP address information registered on the Compatibility View settings screen will also be deleted when you exit the web browser Refer to the following web page for precautions and verification information to be noted for each version of Internet Explorer http security panasonic com pss security support The Install the viewer software message is displayed on the blue screen and live images are not displayed Does the PC have the viewer software installed Install the viewer software from the provided CD ROM with administrator rights Operating Instructions 201 20 Troubleshooting Symptom Cause solution Reference pages The following message is displayed when you gain access via the web browser The viewer software is not installed Installation of the viewer software will start You have pressed the OK button to install the viewer software but a Install the viewer software message is displayed and installation does not start Is ActiveX filtering a function of Internet Explorer 9 and later versions enabled in Internet Explorer Disable ActiveX filtering before installing the viewer software on the PC How to disable Activex filtering Clear the ActiveX Filtering check box in Tools The check mark on the extreme left is not displayed if ActiveX f
171. lating to the camera action on alarm occurrence Alarm Click the Alarm tab on the Alarm page page 44 page 46 The settings related to the camera action on alarm can be configured in this section Camera action on alarm Alarm E mail notification E mail server gt gt Alarm image FTP transmission FTP gt gt Alarm image recording SD memory card SD memory card gt gt Panasonic alarm protocol Panasonic alarm protocol notification gt gt HTTP alarm notification HTTP alarm notification gt gt Alarm E mail notification Click E mail server gt gt to display the setup menu that can configure the settings relating to E mail notification when an alarm occurs The setup menu will be displayed in a newly opened window page 122 Alarm image FTP transmission Click FTP gt gt to display the setup menu that can configure the settings relating to FTP transmission when an alarm occurs The setup menu will be displayed in a newly opened window page 123 e Alarm image recording SD memory card Click SD memory card gt gt to display the setup menu that can configure the settings relating to recording images on an SD memory card when an alarm occurs The setup menu will be displayed in a newly opened window page 123 Panasonic alarm protocol Operating Instructions 121 13 Configure the alarm settings Alarm 13 4 1 Configure settings relating to alarm E mail notifications
172. layed Click the Yes button After changing the settings close the web browser and then access the camera again Images are not displayed or Delete temporary Internet files as follows not refreshed smoothly 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may z be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selected for Indicator on the Basic page 50 Select On for Indicator H 264 images are not When Network Camera View 4S is deleted from a 3 204 Operating Instructions 20 Troubleshooting Symptom Cause solution Reference pages Images are not displayed when the snap shot button is pressed No image is displayed on the Live page Depending on the status of the computer not enough memory can be obtained Close the web browser and then access the camera again If this does not solve the problem restart the PC When displaying H 264 images on two or more web browser windows images from two or more cameras are displayed in sequence on a single browser window e This may occur d
173. laying on a 4 split screen Network Came era WVSEVIBIL WV SFV781L Camera2 To show 1 camera screen click the Live button You can also click 1 below Multi screen or Back to display the camera s Live page Click the Multi screen button to display images from cameras in a multi screen of 4 to 16 screens Click a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window Operating Instructions 19 2 Monitor images on a cellular phone mobile terminal 2 Monitor images on a cellular phone mobile terminal 2 1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images JPEG only from the camera on the screen of the cellular phone IMPORTANT 20 Note When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin gt page 133 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 136 When Auto is selected for Language the s
174. le for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images do not fit in the frames When 120 DPI or higher is selected for DPI setting they may not be displayed correctly When using Windows 8 1 Right click on the desktop click Screen resolution Make text and other items larger or smaller and then move the slider of Change the size of all items to Smaller so that the screen becomes the recommended size When using Windows 8 Windows 7 Right click on the desktop click Screen resolution Make text and other items larger or smaller and then select Smaller 100 default When using Windows Vista Right click on the screen and click Personalize Adjust font size DPI and then select Default scale 96 DPI Operating Instructions 207 21 Directory structure of drive 21 Directory structure of drive B __ FTP Drive B 150101 0123 150102 ALARM LOCAL 00001000 15010112 01 File name 01 00001000 15010112 01 File name 01 00001001 15010112 02 00001001 15010112 02 PULL lt Destination where images are
175. lected VGA 15fps mode for the following can be selected H 264 1 H 264 2 JPEG 2 Operating Instructions 11 1 Monitor images on a PC 5 mega pixel 4 3 30fps Only the image capture size selected VGA mode for the following can be selected H 264 1 H 264 2 JPEG 2 4 mega pixel 16 9 640x360 30fps mode Cropping 16 9 30fps Only the image capture size selected 640x360 mode for the following can be selected H 264 2 JPEG 2 Four cropping positions can be set to be distributed in Quad stream Ch1 to Ch4 1 2 2 About available functions The following functions can be used depending on Image capture mode on the Live page 8 pe ae Cropping 16 9 30fps mode 8 mega pixel 16 9 7 oa 15fps mode 4 6 81 12 mega pixel 4 3 i H 264 1 H 264 1 15fps mode i chi ch2 ch4 44 2642 5 mega pixel 4 3 30fps mode select language v v v v v pull down menu Setup button v v v v Live button Compression buttons Image capture size v v v v v buttons when JPEG is selected Stream buttons 1 2 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 when H 264 is Full View Full View Full View selected Zoom buttons v v x x v Brightness buttons v v v v v AUX buttons v v v v v Rec on SD button v v v v v Log button v v v v v Multi screen v v v v v
176. lected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps JPEG recording Alarm JPEG recording Alarm Image saving interval Number of images Image saving interval Number of images to be saved 1 to be saved Pre alarm fps x Of le Image saving interval Number of images Image saving interval Number of images to be saved to be saved Post alarm fps v 100 pics x This setting is only available when JPEG 1 or JPEG 2 is selected for Recording format and Alarm input is selected for Save trigger File name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows e File name Entered file name Time and date year month day hour minute second Serial number e Available number of characters 1 8 characters e Unavailable characters amp lt gt Operating Instructions 61 10 Configure the basic settings of the camera Basic Image saving interval Number of images to be saved Pre alarm Image saving interval When Alarm input is selected for Save trigger select a pre alarm interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Image saving interval Number of images to be saved
177. lick the Start button of Mask area Borders will appear and the image displayed on the Image Position tab will be divided into 48 6x8 F E a ji foe lel f parera ad ad 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image Position tab will disappear Operating Instructions 99 11 Configure the settings relating to images and audio Image Audio IMPORTANT e The mask area may move out of alignment when the Image capture mode Upside down or Zoom setting is changed Make sure to check the mask area after changing the Image capture mode setting e The mask area may move out of alignment when Extra optical zoom is configured Make sure to check the mask area after configuring Extra optical zoom Note e When the Reset button is clicked masking for all the masked areas will be canceled 100 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 6 Adjust the zoom and focus Click the Setup gt gt button of Zoom Focus adjustment on the Image Position tab of the Image Audio page gt page 89 It is possible to adjust the
178. ll be performed upon an alarm occurrence Diag checkbox When the checkbox is selected the E mail notification will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired address E mail subject Enter the E mail subject e Available number of characters 0 50 characters E mail body Enter the E mail body Available number of characters 0 200 characters Note e Notification E mail will be sent with the message The capacity of the SD memory card is full when the SD memory card has become full or The SD memory card cannot be detected when mounting of the SD memory card has failed The language of E mails sent is determined by Language on the Basic tab When Japanese is selected Japanese will be used If any other language is selected English is used Operating Instructions 143 15 Configuring the network settings Network 15 2 2 Configure the settings related to FTP transmission Network Advanc
179. loading installing and using the Software on your PC you need to accept the terms and conditions of this EULA by clicking on ACCEPT button provided at the bottom of this EULA If you do not agree to the terms and conditions of this EULA you may not download install or use this software This EULA is a legal agreement between you and Panasonic System Networks I accept the terms in the license agreement Ido not accept the terms in the license agreement InstallShield IMPORTANT The default setting of Automatic installation is On Follow the instructions on page 206 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard e When the install wizard is displayed again even after completing the installation of the Activex restart the PC e The viewer software used on each PC should be licensed individually The number of installations of the viewer software from the camera can be checked on the Upgrade tab of the Maintenance page gt page 181 Refer to your dealer for the software licensing Operating Instructions 3 Table of Contents Table of Contents 4 1 Monitor images on a P ssaasssnnnusnsnnnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennu mnnn nnmnnn 7 1 1 Monitor images from
180. lon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched e Itis impossible to transmit receive audio using a mobile terminal Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 81 may sometimes solve this problem e Depending on the mobile terminal in use or its contract plan it may be impossible to access IP address is the global WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address Only when accessing the camera via the Internet Operating Instructions 3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the Live page can be recorded on the SD memory card manually This button is operable only when Manual is selected for Save trigger on the SD memory card tab on the Basic page of the setup menu page 60 It is possible to select JPEG 1 JPEG 2 H 264 1 H 264 2 H 264 3 or H 264 4 on Recording format of the setup menu page 59 When JPEG 1 or
181. lular phone mobile terminal can be configured on the User mng page The User mng page has 3 tabs the User auth tab and the Host auth tab 14 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page page 44 page 46 The settings relating to the authentication of users who can access this camera from the PC or acellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note e When user authentication has failed authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Host auth User auth Authentication Digest or Basic V User name Password Retype password Access level 1 Administrator 2 Camera control 3 Live only User check admin 1 v User auth Select On or Off to determine whether or not to authenticate the users e Default Off Authentication Set the user authentication method Digest or Basic Uses Digest or Basic authentication Digest Uses Digest authentication Basic Uses Basic authentication e Default Digest or Basic Operating Instructions 133 14 Configure the settings relating to the authentication User mng Note When the Authentication setting has been changed close the web browser and then access the camera again For other dev
182. m service 008 172 15 5 5 When using Dynamic DNS Update sicciccreticdsnnsesesrectandscinetentdecsaecednaneaeaapataeateaioneibes 172 15 5 6 When using Dynamic DNS Update DHCP 0000 eee etter eee teeeteeeeeaaaaaaaaaeeeees 173 16 Configure the settings relating to the schedules Schedule 174 16 1 How to set the schedules siciseiicscicccsscccctstecsearsavsenedsceedveceuesevevertectecerceserceterseteanetentecesteds 177 16 2 How to delete the set schedule cccccccesseeeeeeeeeeeeeeeeeeeeeseneeseeeeeeesssseceeeeeeeeeesnsenees 179 17 Maintenance of the camera Maintenance seeeeeeeeeee 181 17 1 Check the system log System log ccccccsssesssseeceeeeeeeeeeeseseeeeeeeeeeesesseeeeeeeneeeeeess 181 17 2 Upgrade the firmware Upgrade ccccccceeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneanees 181 17 3 Check the status Status ccccccceceeeeeeeeeeee rene eeeeeeeeeeeeeeeeeseeeeeeeaaeeeeseeeeeeeeeeeeeeeeees 183 17 4 Reset the settings Reboot the camera Default reset cceceeeeeeeeeeeeeeneeeeeeees 184 17 5 Settings data backing up or restoring logs Data ccccceeceeeeeeseeeeeeneeeeeeeeeeeeees 185 18 Using the CD ROM scissseisecscedsecundceutecocctoteaudeesinsanviiddaduiieuaudstunivanduveens 187 18 1 About the CD launcher excvecececececctsscscsensuverseccevevesucecectecrcstscvebestucdetessncdsvesecsssveratseetseceees 18
183. m Function Image Position Audio Image capture mode 8 mega pixel 16 9 30fps mode v Image capture mode Select an image capture mode from the following 8 mega pixel 16 9 30fps mode 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode 5 mega pixel 4 3 30fps mode 4 mega pixel 16 9 30fps mode Cropping 16 9 30fps mode e Default 8 mega pixel 16 9 15fps mode IMPORTANT e The positions of areas may move out of alignment when the Image capture mode Upside down or Zoom setting is changed when the following area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode Upside down or Zoom Mask area gt page 97 Privacy zone gt page 105 VMD area page 125 VIQS area gt page 107 Preset position gt page 103 Note e When On is selected for VIQS and the setting value for the aspect ratio is changed from 4 3 to 16 9 make sure that the VIQS setting value does not exceed the maximum designated range Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 2 Configure the settings relating to JPEG images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 44 page 46 Live page Initial display Initial display stream H 264 1 V 3840x2160 JPEG
184. mail notification section on the Alarm tab of the Alarm page page 121 and the Advanced tab of the Network page page 141 Notify of alarm occurrences to the designated addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 129 Notify of alarm occurrences to the designated HTTP server HTTP alarm notification Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance Up to 5 HTTP servers can be registered as recipients of alarm notifications The URL sent to HTTP servers with alarm notifications can be specified The settings for HTTP alarm notification can be configured on the Notification tab of the Alarm page page 131 30 Operating Instructions 5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server By configuring the following settings transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available
185. memory card can shorten the time to delete all the data e Inthe process of the deletion Alarm and Manual Schedule cannot be operated e Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list onto the PC Note The following settings may be required Open Internet Explorer click Tools Internet Options Security gt Trusted Sites gt Sites Register the camera address on Website of the displayed trusted windows After registration close the web browser and then access the camera again Up to 50 000 logs will be downloaded When more than 50 000 logs are filed the older logs will be overwritten by the newer logs Close button Click this button to close the log list window 36 Operating Instructions 7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window the Live page will turn to the Playback page When images associated with the clicked time and date are on the SD memory card the first image of them will be displayed The display format varies depending on the Recording form
186. n If the SD ON OFF button was not pressed the SD MOUNT indicator will light in green for about 5 minutes after replacing the SD memory card When an SD memory card is inserted when Use is selected data will be saved in accordance with the setting of Save trigger e After inserting the SD memory card it is necessary to select Use to use the SD memory card e When the image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when multiple users are receiving images In this case set the refresh interval longer e There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may become shorter e A lifetime of an SD memory card should be influenced by the number of the image files stored and log savings on the SD memory card Selecting H 264 1 H 264 2 H 264 3 or H 264 4 for Recording format can reduce the number of files that can be stored on the SD memory card e Ifthe data writing speed goes down after data is repeatedly written on an SD memory card we recommend replacing the SD memory card Recording stream Recording format Select the type of image data to be recorded on the SD memory card e JPEG 1 Records still image data JPEG 1 The data is recorded in accordance with the settings of
187. n displaying images using the multicast port 1 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 2 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 87 11 Configure the settings relating to images and audio Image Audio 11 4 Configure the settings relating to the camera operations Cam Function 88 Click the Cam Function tab on the Image Audio page page 44 page 46 Configure the settings relating to camera operations IMPORTANT e This function is available when Cropping 16 9 30fps mode is selected for Image capture mode JPEG H 264 Cam Function Image Position Self return time Self return When the time set for Self return time has passed after manual operations of the camera the camera will automatically be in the selected mode e Off Self return is not performed Home position When the set time has passed the camera will move to the home position automatically Ch1 to Ch4 are all moved to the home position e Preset sequence When the set time period has elapsed the camera will start the sequence display The camera automatically moves to the preset positions in sequence starting from the lowest preset position number The camera stops at the preset position for the specified length of time O
188. n of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Note e When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order to IP address 1 first to IP address 8 last Additional alarm data Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic alarm protocol by selecting On Off e Default Off Destination port Select a destination port for the Panasonic alarm protocol from the following e Available range 1 65535 Default 1818 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Retry times Select a retry time for the Panasonic alarm protocol Available range 0 30 e Default 2 Destination of notification Address 1 Address 8 Enter the destination IP address or host name of the Panasonic alarm protocol from the following Up to 8 destination server addresses can be registered e Alarm checkbox When the checkbox is checked the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the
189. n the SD memory card Date time Displays the logs recorded until the entered date and time on Date time box Search button Searches for logs according to the conditions specified in Event and Recording time The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the time or duration of the recorded data displayed under Time and Duration Top button Click this button to display the log listed at the top e Prev page button Click this button to display the previous page of the log list e Next page button Click this button to display the next page of the log list e Last button Click this button to display the log listed at the bottom Time amp date Time and date when each log has been recorded will be displayed Note e When Off is selected for Time display format the alarm occurrence times are displayed in 24 hour time format The recording timing of logs is as follows Alarm log Alarm occurrence time and date will be filed as a log Manual Schedule log Time and date when recording of images onto the SD memory card started manually or during the period of the schedule will be filed as a log When images are recorded sequentially if JPEG is selected for Recording format logs will be filed on the hour every hour 12 00 1 00 2 00 etc If H 264 is selected for
190. nce the camera has moved to the last preset position it starts from the first preset position again The sequence operates only for Ch1 Ch2 to Ch4 will return to the home position Preset sequence stops if operations are performed manually on the Ch1 screen during preset operations e Default Off Note e This function is also useful to automatically set the camera in a specific mode when the power of the camera is turned on e The self return function works even when the setup menu is displayed e Preset positions 1 2 3 and 4 are the respective home positions of Ch1 Ch2 Ch3 and Ch4 Self return time Select a waiting time amount of time until the camera starts the selected operation after the end of the manual operations from the following 10s 20s 30s 1min 2min 3min 5min 10min 20min 30min 60min Default 1min Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 5 Configure the settings relating to image adjust zoom focus preset position privacy zone and VIQS Image Position Click the Image Position tab on the Image Audio page gt page 44 page 46 When the Setup gt gt button of each setting item is clicked the detailed settings menu will be displayed in a newly opened window The detailed settings can be configured while monitoring images displayed on the Image Position tab The settings relating to image adjust zoom focus preset position pri
191. nction is available when 8 mega pixel 16 9 30fps mode 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode 5 mega pixel 4 3 30fps mode or 4 mega pixel 16 9 30fps mode is selected for Image capture mode page 80 Eie a Area icy 2 Blue Ki el 4 Red Status On Off On Off On Off Delete kelete delete _Detete_ Area 5 Yellow 6 Light blue 7 Purple 8 Pink Level 5 Normal v Stream Variable Image Quality on Specified area VIQS allows the designated area to retain higher image quality The excluded area will have a decreased image quality allowing for a lower image file size bit rate to be To check the area to where VIQS is applied push the confirm button after setting areas Area When selecting a VIQS area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection Operating Instructions 107 11 Configure the settings relating to images and audio Image Audio Status Select On or Off to determine whether or not to use the VIQS area e On The VIQS area will be set e Off Does not set the VIQS area e Default Off Delete button Deletes the VIQS area Click the button to delete the VIQS area Level Configure the difference level in the image quality between specified areas and non specified areas The greater the difference level the more the image quality
192. ng Check the status Status Click the Status tab of the Maintenance page page 44 page 46 Operating Instructions 183 17 Maintenance of the camera Maintenance The status of this camera can be checked on this page System log Upgrade Default reset Viewnetcam com Server Status Personal Camera URL UPnP Port number HTTP Status Port number HTTPS Status Router global address Self check Hardware1 Self check hardware status There are no problems if number contains all 0 s Note e The operating status of the hardware is displayed There are no problems if a number contains all 0 s Viewnetcam com e Server The URL of the Viewnetcam com service server will be displayed e Status The registration status for the Viewnetcam com will be displayed e Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP e Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed e Status The port forwarding status will be displayed e Router global address The global address of the router will be displayed Self check The self check result of the hardware will be displayed There are no problems if a number contains all 0 s Note e Refer to our website http security panasonic com pss security support info html for further information about the contents of the displayed statuse
193. ng a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use Fix shutter 1 30 Fix 3 100 Fix 3 120 Fix 2 100 Fix 2 120 Fix 1 100 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 2000 Fix 1 4000 Fix 1 10000 Fix Default Outdoor scene Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note e When a faster shutter speed is selected up to 1 10000 it is possible to capture a fast moving object with less blur e When a faster shutter speed is selected the sensitivity will become lower e When On is selected for Wide dynamic range Fix shutter is not available To configure Fix shutter set Wide dynamic range to Off AGC Select a method of gain adjustment from the following On High On Mid On Low When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level e Off Images will be captured with the fixed gain level Default On Mid Maximum shutter The maximum shutter time adjusts the storage time of the
194. nistrator Connection error No response from the Viewnetcam com server File transfer error The Viewnetcam com server may be down Ask the network administrator Internal error Undefined error An error relating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the DDNS server The DDNS server may be down Ask the network administrator Same host name has registered The same host name has already been registered in the DDNS server Check if the DDNS Update settings are configured correctly Internal error Undefined error An error occurred in the DDNS function Check if the DDNS Update settings are configured correctly 194 Operating Instructions 19 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server e The IP address of the server may be incorrect Check if the IP address of the server is configured cor
195. nitor output terminal You can also select the video format used Off On Switch priority On NTSC On PAL Default On Switch priority IMPORTANT e In order to use an adjustment monitor output terminal 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode or 5 mega pixel 4 3 30fps mode must be selected for Image capture mode Operating Instructions 55 10 Configure the basic settings of the camera Basic Note e Monitor out is intended for use when servicing the camera and cannot be used for recording or surveillance purposes e When On NTSC or On PAL is selected the NTSC PAL switch of the camera cannot be used to change the monitor output e When On Switch priority On NTSC or On PAL is selected the Audio output setting for Audio cannot be used 10 2 Configure the Internet settings Internet 56 Click the Internet tab of the Basic page page 44 page 46 The settings relating to UPnP Auto port forwarding DDNS Viewnetcam com and network settings for the Internet can be configured on this page Internet SD memory card Log Area Select the service area v DDNS a SLES TS SS SENET A setup suitable for internet environment is carried out et UPnP Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of the router To use the auto port forwarding function th
196. ns to register with Viewnetcam com Refer to page 171 or the Viewnetcam com website http www viewnetcam com for further information Default Off Note e When the DDNS setting is changed the DDNS setting on the Advanced tab of the Network page also changes to the same setting Recommended network setting for internet The recommended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values JPEG H 264 tab on the Image Audio page JPEG 1 Image capture size VGA 640x360 H 264 1 H 264 2 H 264 3 H 264 4 Internet mode over HTTP On Transmission priority Best effort H 264 1 H 264 transmission Off H 264 2 Image capture size VGA 640x360 Max bit rate per client Max 1024 kbps Min 128 kbps H 264 3 Image capture size QVGA 320x180 Max bit rate per client Max 1024 kbps Min 128 kbps H 264 4 Max bit rate per client Max 1024 kbps Min 128 kbps Network tab on the Network page Common Max RTP packet size Limited 1280byte HTTP max segment size MSS Limited 1280byte Operating Instructions 57 10 Configure the basic settings of the camera Basic 10 3 Configure the settings relating to the
197. o2 IR Light is selected for Day amp Night IR and Off is selected for Wide dynamic range e When On is selected for Intensity control and there is a bright part in an image the entire image may be made darker In this case if you select Off for Intensity control the image will become brighter White balance Select a method of white balance adjustment from the following 94 Operating Instructions 11 Configure the settings relating to images and audio Image Audio White color can be adjusted by Red gain and Blue gain e ATWA Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K e ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K e AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K e Default ATW1 Note Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting
198. on Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Failed to resolve destination addr from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Failed to resolve destination addr from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator 196 Operating Instructions 20 Troubleshooting 20 Troubleshooting Before asking for repairs check the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and
199. on the network environment notification may not be provided in real time e When multiple cameras are using the same Alarm status reception port even if Real time is selected for Alarm status update mode status notification is not provided in real time In this case change the Alarm status reception port settings Alarm status reception port When selecting Real time for Alarm status update mode designate a port number to which the status change notification is to be sent Operating Instructions 53 10 Configure the basic settings of the camera Basic 54 e Available port number 1 65535 e Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Viewer software nwcv4Ssetup exe Automatic installation Determine whether or not to install the viewer software from this camera e On Installs the viewer software from the camera automatically e Off The viewer software cannot be installed from the camera e Default On Viewer software nwcv4Ssetup exe Drawing method Select the drawing method to be used when displaying images e GDI The drawing method generally used in Windows e Direct2D Can reduce choppy drawing of images Default GDI IMPORTANT e Use Direct2D with a computer that has the latest graphic driver version installed to it e Use
200. ontrol the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification gt gt is clicked the Notification tab of the Alarm page will be displayed page 129 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk recorders Refer to the operating instructions of the connected devices for further information about the functions and settings e Default Off 13 5 1 Set the VMD areas VMD area Set the areas to activate the VMD function IMPORTANT When the settings are being configured on the setup menu sometimes the VMD function may not work correctly Operating Instructions 127 13 Configure the alarm settings Alarm 128 1 Set the video motion detection area by dragging the mouse on the screen The designated area will become the VMD area 1 White and the outline will be displayed When 2 4 VMD areas are set each area will be numbered in order The areas will be identified by the respective outline colors The Status of the outline to be set for the area will become On VMD area Notification Ty 2 Blue Status Detection area Detection sensitivity Delete
201. ows Internet Explorer fs eon x Wwe http 192 168 0 10 Q we de Ee Welcome to Tabbed Browsing a B 7 v ip Page v G Tools v lt Example of IPv6 access gt Welcome to Tabbed Browsing Windows Internet Explorer 2o lo 2 http 12001 db8 10 zm res we od Welcome to Tabbed Browsing gt gt By eS eb Page v G Tools v A IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 e When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address Note e Refer to page 161 for further information about the case in which HTTPS is selected for HTTPS Connection on the Advanced tab of the Network page page 136 Operating Instructions 7 1 Monitor images on a PC 3 Press the Enter key on the keyboard The Live page will be displayed Refer to page 14 for further information about the Live page EEVT WV SFV781L eS oo mood dl N Lad Live Setup Compression JPEG Stream Rec on SD Log s0 ListPlay Multi screen When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password
202. page page 44 page 46 The video motion detection areas can be set on this page Up to 4 areas can be set When motion is detected in the set area it will be regarded as an alarm IMPORTANT e The alarm occurrence indication button page 14 will be displayed when motion is detected by the VMD function e The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm e Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 50 e After configuring the VMD area the VMD area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the VMD area after changing the Image capture mode setting Operating Instructions 125 13 Configure the alarm settings Alarm e The motion detection function is not the dedicated function to prevent thefts fires etc We are not responsible for any accidents or damages that may occur Alarm VMD area Notification 1 While J 2 Blue 3 Green EE pe Deter tion sensitivity Delete Light detection control Area No notification Panasonic alarm protocol notification gt gt When notitying alarm area fs by the Panasonic alarm protocol set Additional alarm data to VMD information addition Information adcition A
203. page 89 90 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Any changes are updated immediately Image adjust Scene file is not applied OE T meee O On Off VY Back light compensation O BLC On Off Mask area Light control mode Level Dwell time 10s v IR LED Light Auto High v Auto High v Intensity control White balance Red gain Blue gain DNR Chroma gain level Aperture level Pedestal level Fog compensation Level High light compensation HLC Level Scene file Scene file Scene file title Operating Instructions 91 11 Configure the settings relating to images and audio Image Audio 92 Wide dynamic range Select On or Off to determine whether or not to activate the wide dynamic range function This function compensates brightness so that it produces clearer images even if objects have various illumination intensities On The wide dynamic range will work Off The wide dynamic range will not work e Default Off Note e When the wide dynamic range function is activated noise may be increased in the dark area of the object Adaptive black stretch Select On or Off to determine whether or not to activate the darkness compensation function The darkness compensation function can make darker parts of images brighter by digital image
204. r host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed e When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate is not generated Invalid Reason CA Certificate installed The self signed certificate has already been generated and the server certificate has been installed e Inthis case the server certificate is validated Common name of the self signed The self signed certificate has already been certificate generated and validated e When the Confirm button is clicked the registered information of the self signed certificate security certificate will be displayed in the Self signed Certificate Confirm dialog box Self signed Certificate Confirm Common Name Country Operating Instructions 157 15 Configuring the network settings Network e When the Delete button is clicked the genera
205. ration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lower case letters and WV is not needed Operating Instructions 18 Using the CD ROM 18 Using the CD ROM 18 1 About the CD launcher By inserting the provided CD ROM into the CD ROM drive of your PC the CD launcher is automatically started and the license agreement is displayed Read the agreement and select I accept the terms in the license agreement and then click OK The CD launcher window is displayed e Ifthe launcher window is not displayed double click the CDLauncher exe file on the CD ROM amp CD Launcher Panasonic IP Setting Software Viewer Software Please read first About this software Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 188 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 190 The manuals can be installed on the PC page 189 You can also view the manuals without installing them to the PC by clicking the Open button The Viewer software can be installed on the PC page 189 Operating Instructions 187 18 Using the CD ROM 18 2 Installing Panasonic IP Setting Software On the CD launcher window click the Install b
206. rd On Max 3072 kbps In the H 264 mode with resolution 4000x3000 or 3840x2160 the bit rate setting must be 4096 kbps or higher When setting Record On for recording use an SD memory card compatible with SD Speed Class 10 When using an SD memory card compatible with an SD Speed Class 10 and H 264 is used for recording set the H 264 bit rate according to the following conditions Record Off Max 16384 kbps Record On Max 8192 kbps For SD memory cards with an SD Speed Class 10 use a card that supports UHS I Ultra High Speed l Note e When H 264 1 is selected the settings for H 264 1 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 1 amp recording When H 264 2 is selected the settings for H 264 2 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 2 amp recording When H 264 3 is selected the settings for H 264 3 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 3 amp recording When H 264 4 is selected the settings for H 264 4 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 4 amp recording e When Cropping 16 9 30fps mode is selected for Image capture mode H 264 1 changes to H 264 1 Ch1 H 264 1 Ch2 H 264 1
207. rea When selecting a VMD area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection Status Select On or Off to determine whether or not to perform video motion detection e On Performs video motion detection e Off Does not perform video motion detection e Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider e Default 1 126 Operating Instructions 13 Configure the alarm settings Alarm Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider The settings can be configured for each area individually The larger the value is set the higher the sensitivity level becomes The current value 1 low 15 high will be displayed below the slider Default 8 Delete button Click the Delete button corresponding to the area to be deleted The outline of the selected area will be deleted Light detection control Select On or Off to determine whether or not to suspend video motion detection affected by brightness change such by a dimming level control Default Off IMPORTANT e Light detection control may not work when brightness change is too small e When On is selected for Light detection c
208. rectly The NTP server may be down Ask the network administrator Internal error Undefined error e An error occurred in the NTP function Check if the NTP settings are configured correctly Synchronizing with NTP update succeeded Time correction succeeded NTP succeeded Log indications relating to HTTPS Category Indication Description HTTPS Self signed Certificate Generated Generation of the self signed certificate is complete Self signed Certificate Deleted e Deletion of the self signed certificate is complete Certificate Signing Request e Generation of the CSR Certificate Signing Generated Request is complete CA Certificate Installed e Installation of the server certificate is complete CA Certificate Deleted e Deletion of the server certificate is complete Previous CRT key Applied e Previous CRT key is applied CRT key Generated e Generation of the CRT key is complete Log indications relating to login Category Indication Description Login User name or IP address e The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the camera will be displayed when On is selected for Host auth Operating Instructions 195 19 About the displayed system log Error indications relating to Panasonic alarm protocol notificati
209. ress is automatically registered If you are enrolled in Viewnetcam com the unique domain name example viewnetcam com will be allocated The Viewnetcam com service server automatically manages the domain name of camera and the global address of router or camera when a camera automatically notifies the service server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the camera via the Internet the DNS server identifies the registered global address of router or camera Access using the current global address The identified global address is used for accessing the router or camera to monitor images Note e Refer to the contracted provider whether the current IP address is static or not e Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information 15 5 2 When using the Viewnetcam com service Network Advanced SMITP E mail FTP NTP UPnP HTTPS SNMP Diffserv DDNS Area Global Service Viewnetcam com Personal Camera URL Your Account L
210. rform the setting for zoom function before other settings Manual focus adjustment The focus can be adjusted manually e Near button Click this button to adjust the focus to the Near side e Reset button Click this button to reset the focus to the default e Far button Click this button to adjust the focus to the Far side Auto focus The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button IMPORTANT e When a value with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s is selected for Maximum shutter page 93 if Auto focus is executed during slow shutter operations at night it may take a long time to complete Auto focus When H 264 recording and Privacy zone are set it may take longer time to finish auto focusing In the following locations or with the following subjects the focus may not be able to be automatically adjusted In this case manually adjust the focus when the subject moves a lot when there are large changes to the lighting intensity when the light level is low when the subject or location is extremely bright or reflective when viewing through windows when the dome cover is in a locations where it can easily become dirty locations where there is not much contrast such as a white wall
211. rivacy zone and VIQS Image Position ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeaeseeeeeeeeeeeeeeeeeeeeeeees 89 11 5 1 Configure the settings relating to image quality Image adjust setup menu 90 11 5 2 S t mask algas ocer eaan EEE EE E SE EE ar E iat 97 11 6 Adjust the zoom and TOGUS iexcdisistrnisccnssndnsneendunsicainivnnsienisdensnnsusaussbeuwbenenniceuadenaladaduava 101 11 7 Configure the preset positions Preset position setup Menu sssssssssssssssssssresssnnee 103 11 8 Configure the settings relating to the privacy zone Privacy zone setup aa A A A A 105 11 9 Configure the VIQS setting sxcvesidscanceisavcnvaciaetscetedudsevsudaencacneranduernavensbansanauddenusueinenniie 107 11 10 Configure the VIDS area wsectitatisnataavedaseatiieatinecscscsbssxebliendiuicedtcmeaseenudianeducsgucseucssanueetinate 110 11 11 Configure the settings relating to audio Audio ce eeeeeeeeeeeeeeeeeeeeeeeeeeenenenenenees 112 12 Configure the multi screen settings Multi screen 0108 115 13 Configure the alarm settings Alarm ccceeeeeeeeeeeeeeeeeeeeeeeeeees 117 13 1 Configure the settings relating to the alarm action Alarm eceeeeeeeeees 117 13 2 Configure the settings relating to the alarm output terminal Alarm 119 13 3 Change the AUX name Alarm 22 eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeaeneeeeseeeeeeeeeeeeees 1
212. rk Advanced SMTP E mail E mail notification 9 g Alarm image attachment Image capture size JPEG 2 640x360 SMTP server address SMTP port s 1 565535 POP server address Type Authentication User name Password il Sender s E mail address SSL S S Destination of notification Alarm Diag Destination E mail address Address 1 Address 2 Address 3 Address 4 E mail subject E mail body i E mail notification Select On or Off to determine whether or not to provide notification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the E mail to be sent when an alarm is detected Default Off Image capture size Select the image capture size of images attached to an alarm E mail from the following JPEG 1 JPEG 2 e Default JPEG 2 Operating Instructions 141 15 Configuring the network settings Network 142 SMTP server address Enter the IP address or the host name of the SMTP server used to send
213. s Operating Instructions 17 1 Monitor images on a PC 18 e The duration of continuous audio transmission can be configured in the Audio tab of the setup menu Audio transmission stops when the specified time has passed To turn the audio transmission function on click the Audio output button again e When the camera is restarted the adjusted volume level for both the audio transmission and reception will return to the level that had been set on the Audio tab on the setup menu gt page 112 e Actual volume level will change in three steps even though the volume cursor can be adjusted minutely SD recording status indicator The status of the SD recording can be checked with this indicator When the SD recording starts the SD recording status indicator will light red It will go off when the SD recording stops This indicator will be displayed when Manual or Schedule is selected for Save trigger on the setup menu page 58 Main area Images from the camera will be displayed in this area The current time and date will be displayed according to the settings configured for Time display format and Date time display format gt page 51 In addition when being adjusted the status of brightness page 52 will be displayed as well as the characters configured for Camera title on screen page 52 The number of lines for the display is 2 A zoom operation can be performed using the mouse
214. s 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps 6144kbps 8192kbps 10240kbps 12288kbps 14336kbps 16384kbps 20480kbps 24576kbps 30720kbps 40960kbps Default H 264 1 8192kbps H 264 2 1536kbps The range of bit rates that can be configured for H 264 bit rates differs depending on the Transmission priority and Image capture size When Constant bit rate Frame rate Advanced VBR or Best effort is selected for Transmission priority QVGA VGA 320x180 and 640x360 64kbps 4096kbps e 800x600 128kbps 4096kbps e 1280x960 and 1280x720 256kbps 8192kbps e 1920x1080 and 1600x1200 512kbps 14336kbps e 2048x1536 1024kbps 24576kbps 2560x1920 and 2560x1440 1536kbps 30720kbps 4000x3000 and 3840x2160 4096kbps 40960kbps When VBR is selected for Transmission priority QVGA VGA 320x180 and 640x360 64kbps 40960kbps e 800x600 128kbps 40960kbps e 1280x960 and 1280x720 256kbps 40960kbps e 1920x1080 and 1600x1200 512kbps 40960kbps e 2048x1536 1024kbps 40960kbps 2560x1920 and 2560x1440 1536kbps 40960kbps e 4000x3000 and 3840x2160 4096kbps 40960kbps Note e The bit rate may be lower than the value when any value with an asterisk on the right is selected Operating Instructions 85 11 Configure the settings relating to images and audio Image Audio
215. s relating to the Viewnetcam com service the UPnP function or the self check 17 4 Reset the settings Reboot the camera Default reset Click the Default reset tab of the Maintenance page page 44 page 46 184 Operating Instructions 17 Maintenance of the camera Maintenance The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page System log Upgrade Status Default reset Reset to the default Execute Except the network settings Load the default HTML files setup menu Reset to the default and load the default HTML fles Execute Reboot Execute Reset to the default Except the network settings Click the Execute button to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to the default and load the default HTML files Click the Execute button to reset the settings of the camera and the HTML files to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Reboot Click the Execute button to reboot the camera
216. s and domain names It is possible to configure the settings for the Viewnetcam com or Dynamic DNS Update RFC2136 compliant In most of the DNS services offered by providers global addresses are not static but dynamic Therefore access to the camera via an old global address may be invalidated after a certain period of time Either of the following services is required when accessing a camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http Avww viewnetcam com for further information about the service Static IP address service such as a service offered by a contracted provider In this service global addresses are static not changed 15 5 1 Configuration of the DDNS service Example of the Viewnetcam com service moomp DNS server Internet Provider Viewnetcam com service server Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic Operating Instructions 169 15 Configuring the network settings Network viewnetcam com and the current global add
217. selected in Scene file and changes the current image accordingly Register button The combination of settings used to adjust image quality that are currently displayed can be registered to the scene file displayed in Scene file Operating Instructions 11 Configure the settings relating to images and audio Image Audio Close button Click this button to quit the Image adjust setup menu 11 5 2 Set mask areas When Off is selected for Wide dynamic range and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Operating Instructions 97 11 Configure the settings relating to images and audio Image Audio 1 Display the Image adjust setup menu gt page 89 Any changes are updated immediately Image adjust Scene file is not applied OE UTE RAD O On Off Adaptive black stretch Back light compensation sie Mask area Light control mode AGC Maximum shutter Day amp Night IR Level Dwell time IR LED Light Intensity control White balance Red gain Blue gain DNR High OLow Chroma gain level Aperture level Pedestal level Fog compensation Level High light compensation HLC Level Scene file Scene file Scene file title 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 2 C
218. sensor The following are available for the recording duration Max 1 1000s Max 1 500s Max 1 250s Max 1 120s Max 2 120s Max 1 100s Max 2 100s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s e Default Max 1 30s IMPORTANT When a value with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s is selected for Maximum shutter the frame rate may become lower Noise or white dots blemishes may sometimes appear Note e When Max 16 30s is selected for example sensitivity will automatically be increased up to x16 When Fix shutter is selected for Light control mode this setting is unavailable e When Off is selected for AGC values with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s will become unavailable The available values change depending on the light control mode settings Day amp Night IR Select switching between the color mode and the black amp white mode from the following e Off The color mode is selected e On The black amp white mode is selected Auto1 Normal The camera automatically switches between the color mode and the black amp white mode in accordance with picture brightness luminance The black amp white mode will automatically be selected when the lighting condition becomes darker while the color mode will automatically be selected
219. setting is available Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected When VBR is selected for Transmission priority depending on the settings of Max bit rate per client and Image KI Operating Instructions 11 Configure the settings relating to images and audio Image Audio quality transmission of images may periodically be paused Check the transmission of images after changing settings Burst tolerance level Select how much the bit rate can exceed Max bit rate per client by from the following High Middle Low e Default Low Note e This setting is only available when Advanced VBR is selected for Transmission priority Control time period Select the time period that the bit rate will be controlled for from the following Images are transmitted so that the average transmission rate during the selected period becomes the bit rate selected for Max bit rate per client 1h 6h 24h 1 week Default 24h Note e This setting is only available when Advanced VBR is selected for Transmission priority Max bit rate per client Select a H 264 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbp
220. size User mng JPEG 1 Image quality 5 Normal Vv Network eec Gra 640x360 Schedule JPEG 2 Image quality 5Normal vV Maintenance H 264 transmission e S oje m fe a lt O Internet mode over HTTP Image capture size 3840x2160 V Frame rate Transmission priority Frame rate 15fps V lt lt Burst tolerance level lt Control time period Max bit rate per client 8192kbps V Image quality Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu When there are tabs at the top of the Setup page displayed in the frame on the right of the window click the desired tab to display and configure the setting items relating to the name of the tab Complete each setting item displayed in the frame on the right of the window After completing each setting item click the Set button to apply them 2 3 IMPORTANT e When there are two or more Set and Execute buttons on the page click the button respective to the edited setting item 46 Operating Instructions 9 Display the setup menu from a PC lt Example gt Internet SD memory card UPnP Auto port forwarding Area Select the service area v Service ire network setting for A setup suitable for internet enviro tis carried out When completing the setting items
221. ss Common HTTP port Line speed Max RTP packet size Unlimited 1500byte O Limited 1280byte HTTP max segment size MSS Unlimited 1460byte W Easy IP Setup accommodate period 20min Unlimited FTP access to camera 136 Operating Instructions 15 Configuring the network settings Network IPv4 network Network Settings Select the method of how to configure the IP address from the following Static The IP address is configured by entering manually on IP address IPv4 DHCP The IP address is configured using the DHCP function Auto AutolP The IP address is configured using the DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address is set to 192 168 0 10 e Default Auto Advanced Note e When Auto AutolP is selected and the IP address cannot be obtained from the DHCP server an IP address not used in the same network will be searched within 169 254 1 0 169 254 254 255 IP address IPv4 When not using the DHCP function enter the IP address of the camera Do not enter an IP address already in use for the PCs and the ot
222. sure such as access restriction using the user authentication or access encryption using the HTTPS function After the camera is accessed by the administrator make sure to close the browser for added security e Change the administrator password periodically for added security Note When user authentication authentication error has failed 8 times within 30 seconds using the same IP address PC access to the camera will be denied for a while Operating Instructions 43 9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu IMPORTANT e The setup menu is only operable by users whose access level is 1 Administrator Refer to page 133 for information on how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed r Windows Security The server 192 168 100 11 at Panasonic network device requires a username and password Gana AA User name Password gt Remember my credentials 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 44 Operating Instructions 9 Display the setup menu from a PC
223. t and 640x360 AUX control Controls the AUX terminal These buttons will be displayed only when AUX output is selected for Terminal 3 on the setup menu gt page 117 Note e Some cellular phones cannot change the image capture size even when resolution is changed by resolution control Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal e When 8 mega pixel 16 9 30fps mode or 4 mega pixel 16 9 30fps mode is selected for Image capture mode the 0 Resolution button will not be displayed Depending on the image capture size selected for JPEG 1 or JPEG 2 Resolution may not be able to be used e When the HTTP port number is changed from 80 enter http IP address colon port number mobile in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number mobile e When HTTPS is selected for HTTPS Connection on the Advanced tab of the Network page enter as follows httos IP address colon port number mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be required each time the screen is switched
224. t Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 136 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function gt page 174 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page page 181 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus Operating Instructions 49 10 Configure the basic settings of the camera Basic 10 Configure the basic settings of the camera Basic The basic settings such as camera title time and date SD memory card and the logs can be configured on the Basic page The Basic page has the Basic tab the Internet tab the SD memory card tab and the Log tab 10 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 44 page 46 The settings such as the camera title time and date etc can be configured on this page Internet SD memory card gt 5 amp lt Language Camera title WV SFV781L o lt 8 lt lt
225. t was successful will be displayed 11 Click OK Certificate Import Wizard Ex o The import was successful When the browser is restarted after the certificate is imported Certificate Error will not be displayed 15 5 How to configure the settings relating to DDNS When activating the DDNS function using the camera either of the following DDNS services is available e Viewnetcam com service Dynamic DNS Update RFC2136 compliant 168 IMPORTANT e Before using the DDNS service it is necessary to perform the port forwarding setting for the router e About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the Viewnetcam com service Operating Instructions 15 Configuring the network settings Network Note Viewnetcam com is a Dynamic DNS service designed for use with Panasonic Network Cameras Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresse
226. ta on the SD memory card Off 2s 3s 4s 5s 10s 15s 20s 25s 40s 50s 60s 90s 120s e Default Off Note The available values change depending on the H 264 bit rate selected for recording As the selected bit rate increases the available maximum value for the pre alarm duration decreases e Ch1 to Ch4 can be selected for H 264 1 when Cropping 16 9 30fps mode is selected for Image capture mode Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 62 Operating Instructions 10 Configure the basic settings of the camera Basic 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s e Default 30s The actual recording time may sometimes be longer than the duration selected for this setting SD memory card information Remaining capacity Total capacity and remaining capacity of the SD memory card will be displayed Depending on the status of the SD memory card the size indications will differ as follows Indication Description MB MB No SD memory card is inserted Failed to obtain available capacity due to error etc wee IB MB The SD memory card is unformatted or locked write protected Note When Off is selected for Overwrite and the available size of the SD memory card is O MB images will not be saved on the SD memory card When the notification function is on a notification
227. ted self signed certificate security certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the self signed certificate 15 3 3 Generation of CSR Certificate Signing Request IMPORTANT Ifthe CRT key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom level button to open the Security Settings window and check the Enable radio button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed as modified senerate Certificate 2048bit 2 Enter the information of the certificate to be generated o D a oo OK JE cancel Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name 2 characters
228. the designated IP address 86 Operating Instructions 11 Configure the settings relating to images and audio Image Audio e Available IPv4 address 224 0 0 0 239 255 255 255 e Available IPv6 address Multicast address starting with FF e Default H 264 1 239 192 0 20 H 264 2 239 192 0 21 Note e Enter a multicast IP address after checking available multicast addresses e When Cropping 16 9 30fps mode is selected for Image capture mode a multicast address can be selected for each image Ch1 to Ch4 e Default Ch1 239 192 0 20 Ch2 239 192 0 31 Ch3 239 192 0 32 Ch 4 239 192 0 33 Multicast port Enter the multicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available e Default 37004 Note e When audio is transmitted from the unit the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit Enter a value for Multicast TTL HOPLimit e Available value 1 254 e Default 16 IMPORTANT e When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator e When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated whe
229. the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certification file and click the Open button Then click the Execute button The server certification will be installed Note The host name registered in the installed server certificate will be displayed on CA Certificate Information Depending on the status of the server certificate the following are displayed Indication Description Invalid The server certification is not installed Common name of the server certificate The server certificate has already been installed and validated Expired The server certification has already expired Operating Instructions 159 15 Configuring the network settings Network e When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk ificate Confirm Last modified e When the Delete button is clicked the installed server certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the server certificate e To change or update the server certificate perform step 1 and 2 IMPORTANT e Before deleting
230. the settings relating to images and audio Image Audio IMPORTANT e After configuring the privacy zone the privacy zone may move out of alignment when the Image capture mode Upside down or Zoom setting is changed Make sure to check the privacy zone after changing the Image capture mode setting Note Before setting the privacy zone adjust the angular field of view and focus When the privacy zone is set the focus may not be adjusted automatically In such a case adjust the focus manually 106 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 9 Configure the VIQS setting Click the Setup gt gt button of VIQS on the Image Position tab of the Image Audio page page 89 VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area It is possible to enhance the image quality of the specified range within a shooting area image It is also possible to moderate the image data size by lowering the image quality of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check the image by pressing the Confirm button You can also check by displaying an H 264 image on the Live page IMPORTANT e This fu
231. this button to manually record images on the SD memory card Refer to page 27 for descriptions of how to manually record images on the SD memory card Log button When the List Play button is clicked the log list will be displayed and images saved on the SD memory card can be played Refer to page 33 for further information about the log list and for information on how to play images on the SD memory card Multi screen Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 19 Auto mode Select an operation from the pull down menu and click the Start button The selected operation will start Click the Stop button to stop the operation The selected operation will stop when the camera panning tilting is operated or when an action that is to be taken according to the settings for Self return Page 88 starts e Preset sequence Automatically moves to the preset positions Page 103 orderly start from the lowest preset position number Note e This setting can only be configured when Cropping 16 9 30fps mode is selected for Image capture mode on the setup menu and the image of button 1 is displayed Control pad buttons Left click on the control pad to adjust the horizontal vertical position of the camera panning tilting It is also possible to pan tilt the camera by dragging the mouse Note e This setting can only be displayed when
232. tion Notification Click the Notification tab on the Alarm page gt page 44 page 46 The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section 13 6 1 Configure the settings relating to Panasonic alarm protocol VMD area Notification HTTP alarm notification Panasonic alarm protocol notification Panasonic alarm protocol Additional alarm data Destination port isis 1 65535 Retry times Destination of notification Alarm Diag Destination server address Address 1 Notification per VMD area Address 2 Notification per VMD area Address 3 Notification per VMD area Address 4 Notification per VMD area Address 5 Notification per VMD area Address 6 Delete Notification per VMD area jiv Address 7 LAA Notification per VMD area Address 8 sDelete _ Notification per VMD area Alarm area No 1V Operating Instructions 129 13 Configure the alarm settings Alarm Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notificatio
233. tion guide for further information about input output rating of each terminal VMD alarm When clicking VMD gt gt the VMD area tab of the Alarm page will be displayed page 127 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras Default Off Originating port number Select a port number to be used to receive the command alarm Available range 1 65535 e Default 8181 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 554 995 10669 10670 59000 61000 Alarm deactivation time Configure the duration that detections won t be made after an alarm is detected For example by using this function you can prevent E mail from being sent too often when E mail notifications are configured to be sent to cellular phones when an alarm is detected 5s 10s 30s 1min 3min Smin 10min Default 5s Note e The duration that alarm detections are not made can be managed for each type of alarm For example during the time when detections for command alarms are not made detections for VMD alarm can be made 118 Operating Instructions 13 Configure the alarm settings Alarm 1
234. to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab will be MB RESEEERR BY Is MB MB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 63 Is any recognition error received when the Diag of E mail notification or Panasonic alarm protocol is used Format the SD memory card 63 141 129 Isn t the SD memory card out of order There are limited times to overwrite on an SD memory card When frequently overwritten it may be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide e Is the viewer software installed on the PC 3 Confirm that the viewer software Network Camera View 4S is installed Audio is not output from other e Some of the products such as a network disk 112 products such as a network disk recorder or PC software package recorder or PC software package may not support G 711 or AAC LC Set the audio encoding format of the products to G 726 32 kbps Operating Instructions 203 20 Troubleshooting
235. to be saved by the SD memory recording function of Panasonic network disk recorder I LOG lt Destination where log files are to be saved for the system administration M_ALARM 10000001 m 10000101 M_LOCAL 10000001 10000101 N_NWBKP lt Destination where video files are to be saved by the SD memory 208 Operating Instructions recording function of Panasonic network disk recorder Notes Operating Instructions 209 Notes 210 Operating Instructions Notes Operating Instructions 211 For U S and Canada Panasonic System Communications Company of North America Unit of Panasonic Corporation of North America www panasonic com business For customer support call 1 800 528 6747 Two Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries Panasonic Corporation http www panasonic com Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2015 PGQP2010XA C0415 2055
236. to register edit and delete the preset positions on this page When the position and zoom factor are adjusted the adjustment will be applied immediately to the currently displayed image on the Image Position tab IMPORTANT e This function is available when Cropping 16 9 30fps mode is selected for Image capture mode and On is selected for H 264 transmission of H 264 1 Page 88 Preset No Position No Dwell time Operating Instructions 103 11 Configure the settings relating to images and audio Image Audio Note e Preset position can be set up to a maximum of 16 positions Register the preset positions 104 1 Select a preset position number Numbers 1 to 16 can be selected The selected preset position number will be displayed in the Position No area When the selected number has already been registered the camera will move to the selected preset position Move the image position to the desired direction The setting for Dwell time can be configured for each position independently Click the Set button Preset position setting Position No lta Dwell time Select a dwell time duration the image stops for at each preset position for the preset sequence operation 5s 10s 20s 30s e Default 10s Set button Registers the preset positions Delete button Deletes the preset position specified by the position number Note e If
237. to the camera on another web browser the authentication window will be displayed each time the screen is changed or refreshed Have you changed the Authentication setting When the Authentication setting has been changed close the web browser and then access the camera again It takes time to display the screen Are you accessing the camera in the HTTPS mode In this mode the refresh interval becomes slower due to decode processing Operating Instructions 199 20 Troubleshooting Symptom Cause solution Reference pages Are you accessing another camera in the same local network via a proxy server Configure the web browser to not use the proxy server Are two or more users browsing the camera images simultaneously It may take time to display the screen or the refresh interval may become slower when two or more users browse the camera images simultaneously Cannot access the camera from a cellular phone Is the URL correct Or is mobile missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a cellular phone it is necessary to enter mobile at the end of the URL that is used for the camera access from a PC 20 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Advanced tab and access
238. ton is clicked saving of images may not start In this case click the Start button again e Ch1 to Ch4 can be selected for H 264 1 when Cropping 16 9 30fps mode is selected for Image capture mode 28 Operating Instructions 4 Action at an alarm occurrence 4 Action at an alarm occurrence The alarm action camera action at an alarm occurrence will be performed when the following alarms occur 4 1 Alarm type Terminal alarm When connecting an alarm device such as a sensor to the alarm input terminal of the camera the alarm action will be performed when the connected alarm device is activated e VMD alarm When motion is detected in the set VMD area the alarm action will be performed VMD stands for Video Motion Detection e Command alarm When a Panasonic alarm protocol is received from the connected device via a network the alarm action will be performed 4 2 Action at an alarm occurrence Display the alarm occurrence indication button on the Live page The alarm occurrence indication button will be displayed on the Live page at an alarm occurrence gt page 14 IMPORTANT e When Polling 30s is selected for Alarm status update mode page 50 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence
239. ton will turn green and the Live page will be displayed Compression buttons H 264 button The letters H 264 on the button will turn green and an H 264 image will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 H 264 3 or H 264 4 the H 264 button will be displayed gt page 83 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 gt page 83 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264 2 gt page 83 14 Operating Instructions 1 Monitor images on a PC Note e When Cropping 16 9 30fps mode is selected for Image capture mode the channel can be changed by clicking on the buttons 1 to 4 The button turns green and the Live page of the selected channel is displayed The Full View button is displayed and images can be selected 2 3 Full View e When 4 mega pixel 16 9 30fps mode is selected for image capture mode clicking buttons 1 to 4 displays the contents in accordance with the settings configured for H 264 1 to H
240. trying the solution in the table or a problem is not described below Symptom Cause solution Reference pages browser Cannot access from the web Is the LAN cable category 5 or better firmly connected to the network connector of the camera Installation Guide Is the link indicator lit When it is not lit connection to a LAN may not be established or a network may be not working correctly Check if the cables have any contact failure or if the wiring is correct or not Installation Guide Is the power of the camera on Check if the power of the camera is turned on Installation Guide Are the set IP addresses valid 136 Are you accessing the wrong IP address Check the connection as follows With the Windows command prompt gt ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP address and then access that IP address Ifthe network settings IP address subnet mask and default gateway are incorrect reboot the camera and change the network settings by using the Panasonic IP Setting Software within 2
241. ttings cannot be restored after an initialization is operated 4 Click the Execute button The confirmation window will be displayed IMPORTANT 17 3 After completing the upgrade delete temporary Internet files page 197 Upgrade the firmware using a PC in the same subnet as the unit Follow the instructions from the dealer when upgrading the firmware When upgrading the application software use the designated file extension img for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed and time amp date The viewer software used on each PC should be licensed individually Refer to your dealer for the software licensi
242. ty The excluded area will have a decreased image quality allowing for a lower image file size bit rate to be used To check the area to where VIQS is applied push the confirm button after setting areas 2 Configure the difference level in the image quality between specified areas and non specified areas The greater the difference level the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3 or H 264 4 Note e When 8 mega pixel 16 9 30fps mode is selected for Image capture mode only H 264 1 can be selected e When 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode or 5 mega pixel 4 3 30fps mode is selected for Image capture mode only H 264 1 and H 264 2 can be selected e When 4 mega pixel 16 9 30fps mode is selected for Image capture mode H 264 1 to H 264 4 can be selected 110 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 4 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted 5 Click the Confirm button The image H 264 1 H 264 2 H 264 3 or H 264 4 that the Confirm button was pressed for is
243. ubnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 170 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 161 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv4 network on the Network tab of the setup menu 136 198 Operating Instructions 20 Troubleshooting Symptom Cause solution Reference pages Is the setting of port forwarding configured for the router To enable the access to the camera via the Internet it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function Refer to the manuals provided with the router for further information Is the UPnP function of the router disabled Refer to the manuals provided with the router in use to enable the UPnP function Is pa
244. ue to the display adapter and driver combination When this has occurred first update the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7 is installed on the PC in use This setting may not be changed depending on the network environment 1 2 3 Right click on the desktop and select Screen resolution from the displayed pop up menu Click Advanced settings Select the Troubleshoot tab and then click Change settings If the User Account Control dialog box is displayed click Yes When logged in as a user other than the administrator enter the password and click Yes Enter a user name as required Move the slider for Hardware acceleration to the extreme left towards None and then click OK Operating Instructions 205 20 Troubleshooting Information Bar Depending on the OS installed on the PC the following may occur Follow the instructions below when the following has occurred By performing the following solutions other applications will not be affected When using Internet Explorer 9 Internet Explorer 10 or Internet Explorer 11 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate This we
245. utton next to IP Setting Software to display the Panasonic IP Setting Software installation window Confirm the following settings before starting the installation IP Setting Software installation Select software to install IP Setting Software Create shortcut icon M Desktop Icon C Start Menu Item Select the folder to save c Panasonic Select the Panasonic IP Setting Software to install Select where to create the Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note e To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the EasylIPConfig folder from the folder the default is C Panasonic you specified during installation 188 Operating Instructions 18 Using the CD ROM 18 3 Installing the manuals On the CD launcher window click the Install button next to Manual to display the Manual installation window Confirm the following settings before starting the installation Install manual Select manual to install Model List 5 irs es Create shortcut icon Desktop Icon Start Menu Item Select the folder to save c P
246. vacy zone and VIQS can be configured in this section JPEG H 264 Cam Function Image Position Audio BEE R A g a Image adjust Setup gt gt Zoom Focus adjustment setup gt gt Preset position Setup gt gt Privacy zone VIQS Sel Image adjust Click the Setup gt gt button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window gt page 90 Zoom Focus adjustment Click the Setup gt gt button to display the setup menu that can configure the settings relating to zoom and focus gt page 101 Preset position Click the Setup gt gt button to display the setup menu that can configure the settings relating to preset position or position adjustment of the images Page 103 Privacy zone Click the Setup gt gt button to display the setup menu that can configure the settings relating to the privacy zone The setup menu will be displayed page 105 VIQS Click the Setup gt gt button to display the setup menu that can configure the settings relating to VIQS The setup menu will be displayed page 110 Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio 11 5 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup gt gt button of Image adjust on the Image Position tab of the Image Audio page
247. val and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted Operating Instructions 151 15 Configuring the network settings Network e The maximum number of concurrent access user varies depending on the maximum image size and transmission format 15 2 6 Configure the settings relating to DDNS To access this camera via the Internet it is necessary to configure the settings for the DDNS function Refer to page 168 for information on how to configure the settings relating to DDNS Network Advanced SMTP E mail FTP NTP UPnP HTTPS SNMP Diffserv DDNS Area Select the service area Service Area Select the region where the camera is installed If the camera is used outside of Japan select Global If the camera is used in Japan select Japan Japan Global Service Select the DDNS service to determine whether or not to use DDNS e Off Does not use the DDNS function e Viewnetcam com Uses the Viewnetcam com service e Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation e Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation e Default Off Note e When using Dynamic DNS Update RFC2136 compliant refer
248. view is displayed Mic input button Turns on off the audio reception hear audio from the camera on a PC This button will be displayed only when Mic input Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu gt page 112 When this button is clicked the button will turn into the button and audio from the camera will not be heard Audio volume can be adjusted Low Middle High by moving the volume cursor BP Note e The volume cursor is not displayed when the Audio recording function is used Audio output button Turns on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu gt page 112 The button will blink during the audio transmission When this button is clicked the button will turn into the button and audio from the PC will not be heard Audio output volume can be adjusted Low Middle High by moving the volume cursor Pray Note e When a user is using the audio transmission function with Interactive Half duplex selected the receiver button and the transmission button will be inoperable for the other users When Interactive Full duplex is selected the transmission button is inoperable for other user
249. window wr Note e The schedules displayed at the bottom of the window can be identified by colors assigned to each schedule 176 Operating Instructions 16 Configure the settings relating to the schedules Schedule 16 1 How to set the schedules Schedules Schedule 1 White Schedule 2 Blue Schedule 3 Green Schedule 4 Red Schedule 5 Black Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range g Mon Tue 24h 00 00 g g 12 00 Wed s s a g Thu 00 Fri 100 g 1 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h Operating Instructions 177 16 Configure the settings relating to the schedules Schedule 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Schedules Schedule mode Schedule 1 White Time range Schedule mode Schedule 2 Blue Time range Schedule mode Schedule 3 Green Time range Schedule mode Schedule 4 Red Time range Schedule mode Schedule 5 Black Time
250. yback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame next to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be increased When the mouse button is released the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed LAST button The last image will be displayed Operating Instructions 7 Playback of images on the SD memory card Browse Start button The selected image will be downloaded onto the PC Before downloading images designate the destination directory in advance page 78 The following window will be displayed when the Start button is clicked Select the image to be downloaded and then click the OK button All Current image Download range i J Destination directory for download C nwcam All All images saved at the selected time and date will be downloaded e Current image Only the currently displayed image will be downloaded Download range Images in the sp

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