- i3 International
Contents
1. Destination Folder Browse Space required 4 5MB Space available 13 906 Cancel HEYR International Inc Install Note If default drive is not available Install will be disabled Use Browse to select any available drive When the PACDM Remote software has completed installation a message will be displayed indicating a successful installation Tantel GEYR International Inc Installing the PACDM Enterprise Remote application program If remote viewing and search capabilities are required for more than one machine download and install the PACDM Enterprise Remote Please uninstall any previous versions of PACDM Regular Remote on the system Download and run the PAC DM_Remote Enterprise V3 04 exe file from the folder found in the FTP site Contact Technical Support for more information Follow the steps in the installation Wizard setup to continue with the installation Specify the desired installation folder When the PACDM Remote Regular software has completed installation a message will be displayed indicating a successful installation For security reasons users will be required to contact it DVR to obtain a CD key in order to run the PAC Data Manager Enterprise for the initial installation Microsoft software packages upgrade requirement for PACDM The Microsoft applications patches necessary noted above need to be installed to ensure that the iSServer software will work correctly wi2. Web Server Setup interface seseseeeeeeeees 31 APPENDIX lil INSTALLATION OF PACDM APPLICATION Installation of the Server Remote and PACDM Remote 33 Installing the Regular Remote PACDM application program33 Installing the PACDM Enterprise Remote application program 4 PAC Data Manager 1 0 About Point of sale ATM Automated Teller Machine and Card Access Data Manager PACDM is a search tool written to be used in conjunction with ISServer and SRX Pro Its primary purpose is to allow any peripheral device such as POS ATM and Card access to integrate with iSServer and SRX Pro The integration with a third party product will allow data received from an external system which can then be overlaid onto the video Data is collected stored and can be searched in real time PACDM tools provide users the ability to create different reports in table or graph view from the data collected in the integrated system Using PACDM also makes it possible to export data to a printable file format or to other data file formats PAC Data Manager can be accessed on a local machine or remotely via remote mode In order to run the PACDM the software must be installed on ISServer and SRX Pro Data can be managed remotely from one or more i Server and SRX Pro using the i Remote and SRX Pro software 2 0 System Requirements 2 1 Hardware prerequisites for installation The following iSDVR Series products are certifi
3. It is possible to export daily databases to some other computer or device In order to export database on the menu bar choose option Database gt Export Database The following dialog box will be displayed Figure 38 Compact Database dialog box with a database file selected To proceed click Compact While the database is being compacted Close is disabled and the dialog box will display the following Export Databases x Databases files to be exported Browse for files Destination Browse for destination Folder cancel _ Figure 41 Export Databases dialog Click Browse for files The following dialog box is displayed 21 001 100 2003 History clone mdb Fah ReportingDb mdb Fal ReportingobPana mdb My C omp uter Microsoft Access files mdb kd Mu Network E Figure 42 Open File dialog After selecting a file the following dialog box will be displayed Export Databases Figure 43 Export Databases dialog box with a selected database to export After selecting Browse for destination folder the following dialog box is displayed Browse For Folder S My Documents ASD My Computer oF My Network Places fg Recycle Bin Fase amp Internet Explorer 22 Figure 44 Browse for Folder dialog Select the folder where the database file is to be exported Export Databases x Databases files to be exported D PAC 2003 2003
4. If the refresh function has been completed the following message will be displayed PAC Data Manager x 7 i The synchronization is completed successfully If any unnecessary data is found the following message will appear PAC Data Manager x There are some old item descriptions were detected in the Reporting DB Do you want to delete them D e Synchronize with Database To synchronize the current data and refresh information on a report select on the menu bar Database gt Synchronize with Database This option can also be accessed by clicking the toolbar icon This will reload the drop down list where the user can select the criteria in the left panel of Search Criteria to ensure that all data from the database is available for search 5 0 Remote PACDM Software PAC ID server data identification is needed when connecting remotely Before conducting a search on a remote server s it is necessary to download the database from the server s to be searched E PAC DM Remote 3 04 File Edit View Favorites Tools Help Back esa Folders Q O BIS E PAC DM_Remote ENERE EF a File and Folder Tasks z Make a new Folder a Publish this Folder toa the web EJ Share this Folder After downloading these programs from the iSDVR FTP site double click PACDM_Remote Regular V3 04 exe or PACDM_Remote_Enterprise V3 04 exe Both programs must download data from the iSServer and
5. Method of Payment dail A dialog box shown in Figure 19 is then displayed prompting the l user to name the report using the text box _Virtual Keyboard Cancel Figure 24 Report Name Dialog When OK is clicked a report will be generated containing the query x results at the requested date and time Report Summary Method of Payment daily is saved After saving the report the message on the right will appear Figure 25 Confirmation about saving report If the viewed report was saved it will be listed in the Report Template list as shown in Figure 26 in the Custom Search tab tg PAC Data Manager POS g File View Customize Database Demo Setup Help oo f amp Search Interval f Today Report Template List Pod Mew Report PFF List report Transaction level List report tem level Summary report Transaction level summarized by Camera Mo Summary report tem level summarized by Camera Ma This week i Last fi fhoures From 17 Jan 2005 06 21 55 PM To fis Jan 2005 06 21 55 PM A Check on selected time trame Summary report Transaction level summarized by Method of payment Summary report tem level summarized by Method of payment Summary Method af Payment daily Detail Level Extended criteria Figure 26 New Report Template Added Delete Report Template To delete a Report Template the user needs to select Template from Report Template List a
6. tol Y3 04 0_Panasonic5500 tpl E E 3 04 0_ Pinnacle tpl fl V3 04 0_ProgressivefIBM tpl 3 04 0_Radiant Mc tpl 3 04 0 Radiant Printer tpl 5 04 0 Radiant tpl W5 04 0_ Radiant Citqo3441100 tpl W3 04 0_Radiant_M100 tpl 3 04 0 Rapidfire tol w3 04 0_RestaurantMan tpl 3 04 0 RubyVerifone tpl 3 04 0_SamSungER650 tol 5 04 0 Sharp 00 tpl 3 04 0 Sharp700 to 3 04 0 Sharp 70 tol a W 04 0 G Site Gilbarco tpl 9 04 0 Panasonic 500 tol 9 04 0 Sharp3000 tpl a Y3 04 0_Integra32 tpl Y3 04 0_Panasonic7750 tpl Y3 04 0_5toreNext tpl E Y3 04 0_KeyScan tpl Y3 04 0_PennyLane tpl Y3 04 0_5ynercom tpl My Network Places File name Files of type Template Files tpl Cancel Ze Figure 4 List of the 51 different templates Note Cancel is available for exiting the PAC System Setup window without saving any if Save has not been selected 3 2 TCP IP communication protocol If the DVR system is using the TCP IP communication protocol perform the following steps for the PAC Parser configuration Communication Typ Select TCP IP under the Communication Type drop down menu TCP IP Select the appropriate port number in the Port Number drop down menu The default port number is 5111 w Serial To use two text overlays select Support two Text overlay box per camera System setup E x Communication Type MW Enable TCP IP Example Fort Humber Advanced T Support two
7. 2006 01 21 00 PM OK Cancel Apply Figure 55 Web Server Setup interface When using PACDM 3 03 with iSServer 2 47 and 3 04 with isServer 4 01 please consider the following notes on compatibility Version of PACDM Compatibility issues ISServer 2 47 ISServer 4 01 PACDM 3 03 IBServer 4 01 PACDM 3 04 and 4 01 be checked PACDM 3 04 and 4 01 no issues observed The check box Show TCP IP text overlay on the Text overlay tab on the server must ISServer 4 01 with PACDM 3 03 no issues observed for TCP IP POS However COM port conflict message for serial POS 31 Appendix Ill Installation of PACDM application program Installing PACDM application software will allow the data received from the PAC POS ATM and Card Access system to be managed by the PACDM software Hence the PACDM application was designed in conjunction with i Server to provide search capabilities discrepancy reporting and graphical reporting PACDM_POS Server 3 04 To install Ensure that the server is not running To exit from the server use Ctrl Alt Shift F4 only if you are master user Ensure that the SPK key is inserted into the USB port located in the back or front of the DVR system Please enter the FAC ID for Remote Access with masimum 7 characters e g Serial No Choose the desired version of PACDM located on the ISDVR ftp site Download and run the exec
8. Exceptions list Add Exception Name Camera No Start Date Last Triggered Fait Delete Delete all 16 Figure 30 Exceptions dialog The first time the program is executed the grid will be empty To add new exceptions click Add The screen illustrated in Figure 33 will be shown Exception Setup x Exception Hame Interval Email Address O PACDM supporbtiisdvr cal Days Hour s Minube s Camera basinum hits fan fo Related To Description BAILEY Whole Transactic Price foo Email Setup New Recipient cave Cancel Figure 31 Add Edit exception definition The following exception parameters are available The option Description is followed by a drop down menu thereby allowing the user to select the exception item The drop down menu Related To allows the user to select Previous Item Next Item or Whole Transaction This will allow the user to indicate which item to display relative to the exception item selected For example selecting Previous Item with an Exception Item of Void will display the item previous to a void transaction when a search is conducted Maximum Hits allows the user to specify the number of exception items to display This option is also important for user notification as it defines the number of occurrences before a user is notified about an exception if defined The section Interval allows the user to define the valid search in
9. View Log Records Email Setup Intelli Guard Text Overlay Virtual Ruler Intell one VideoLogm Setup Snapshot Setup Setup For All Cameras Enable Data Collector Camera 1 Text Color es i Brightness O O O O O OO O O D O O O O D ooo Sr Intelligent Black white 0 255 Scroll Delay 10 Text Delay Time i800 Milisecond Ten iv Show on Live Mode and Search Mode Area Uncheck to Show on Search Mode Number of Characters 468 Sumber of Lines T Disable Text Overlay PACDM and PAC Parser Horizontal Start Position 16 0 Vertical Start Position Figure 53 Setup i DVR system for serial communication Setup for TCP IP Communication For TCP IP communication 1 Set the selected cameras to receive text overlay from the external PAC system Select Show on Live Mode and Search Mode and Use TCP IP System This will enable the communication using the TCP IP protocol to the i DVR software 2 Save the set up features for TCP IP or Serial communication by clicking Save Exit text overlay set up page by clicking Close For further instruction how to set up this tab please refer to the Help section on i Server Software 29 Appendix Il PACDM 4 01 Changes As of February 28 2006 PACDM 4 01 will be available to clients Providing improved stability and user friendliness PACDM 4 01 is a step forward from the earlier versions 3 03 and 3 04 released over the past few months The following chang
10. corresponding to the appropriate camera 2 Select proper text overlay area A single camera can have up to 2 boxes of text overlay 3 Select the Baud rate that the outside device will use for data transfer to the SDVR system 9600 is usually but not always correct 4 Specify the COM port number in the Port Number dropdown box This is the port to be used to communicate from the POS to our DVR pi Specify the template file used to modify the transaction data by clicking the button This is the template to be used for both text overlay and search functionality Click Save to save the configuration Open System File Look ir 6 template t My Recent Documents Deskto p S My Documents fal 3 04 0_Aloha_ Serial tpl E 5 04 0_AutoZone tpl Y3 04 0_AxiomIII tpl Y3 04 0_Axiomv tpl Y3 04 0_BreakPoint tpl 3 04 0_Bullach tpl fal V3 04 0_ CLR tpl 3 04 0 CNC tpl 3 04 0 Datasym tpl 3 04 0 Demo tpl 3 04 0_Electralogics tpl 3 04 0_GasBoy NBS tpl VS 04 0_GilbarcoPassport PoleDisplay tpl VS 04 0_GilbarcoPassport PrinterPort tpl l 3 04 0_LogivisionfFrench tpl fl 3 04 0_Logivision tpl 3 04 0 MaitreD tpl Y3 04 0_Micros3700 tpl 3 04 0_MSIC_Starti tpl W5 04 0_MSI No Start tpl 3 04 0 NCR7453 tpl 9 04 0 NCR7456 tpl 3 04 0 NCR7453 tpl 3 04 0_NCRDocumentor TCP tpl 3 04 0_ NCRScanMaster DO5 tpl W3 04 0_ NCRScanMaster tpl 3 04 0 PanasonicSO00
11. of detail such as item level transaction level or sub item level Custom reports also allow a user to see all details pertaining to a transaction in Table or Graphic view Es PAC Data Manager POS _ o x ew File wiew Customize Database Setup Window Demo Help a x a i a Quick Search Custom Search Search Results Search Interval i Today Start search FFF Mew Report F List report Transaction level List report tem level Summary report Transaction level summarized by Camera Mo Summary report tem level summarized by Camera Mo Summary report Transaction level summarized by Method of payment Summary report tem level summarized by Method of payment This week Last fi frourrs From 23 mar 2006 12 12 34 PM To 23 Mar 2006 12 12 34 PM 7 E Check on selected time trame Detail Level Transaction Extended Criteria tem Description A Transaction Mo lary gt bpo ooo Exception ra Total Jany co Method of Payment J Sub Total fany gt po o o O Camera Mo B GST Jany gt ct Store ID PST Jany booo C Summary by Terminal ID F Payment Amount fany gt D memoar Pamen z cera Change CE tem Code if tem Line Mo any gt tem Giuantity any gt fo i tem tem Price en gt Foo Figure 21 Custom Reports tab After installation the user will be able to see a list of default report templates The following
12. operation non operation or erroneous operation of these third party products The actual configuration and equipment required may vary based upon the specific POS 3 0 System Setup for Integration This function allows integration between PAC Data Manager and other peripheral devices Setup for external data POS and CA can be done on the PACDM Setup page To set up communication on the menu bar go to Setup System Setup Step 1 Automatic Login A Login dialog will appear For security purposes users have to confirm access rights to the PAC communication setup page A login is required using the correct user name and password If the user cannot recall the password open D PAC Data user pwd and delete the file 3 1 Serial communication protocol ISDVR utilizes two types of serial connection 1 Through an SIIG card with 2 4 or 8 serial inputs 2 USB to serial converter with 2 4 or 8 serial outputs Window Demo ise Setup System Setup Email Setup Figure 1 System Setup Menu x Figure 2 User login dialog User Hame User Fassword Note A working COM port is required in order for the software to use an external device Communication Type Cam Box No Baud Rate Port Number System Template File Unit ID cave Cancel Figure 3 System Setup dialog serial communication 1 Select the camera that is to be used for text overlay display by clicking the checkbox
13. text overlay per camera Text Overlay Box 04 Ej Save Cancel Figure 5 System Setup dialog TCP IP communication 3 3 Email setup Basic SMTP information must be set up before user can add delete new user In setting up the basic SMTP information the user is allowed to change this information at any time On the menu bar go to Settings gt Email Setup sane E Sa AA anne Email Setup 1 Click Change Settings ar 2 The user will be prompted to input or change the E email name email address IP address port login mail Address iupport i3dvr ca method user name and password 3 When the required information has been input IP address mail i3dvr ca Change Settings will have turned into Save Settings Click Save Settings to save all changes Port 25 The user is allowed to add new addresses to which Login Method hone emails will be sent when an exception is triggered The user first needs to add one or multiple emails User name Once this has been done the user can choose a specific address for specific exceptions Password Ea Change Settings FACOM Supportigasdyr ca Add Weer Delete Wer To add a new email address PAC Data Manager New Recipient 1 Click Add User 2 Enter the user login and email address in the pec ieM Mame appropriate fields 3 Click Save Settings to implement the changes Recipient email address EJ Save Cancel To delete an email address PAC Da
14. the voltage is low iSDVR recommends the cable should be no longer than 75 feet What type of cable should I use to integrate with the POS and i Server Answer iSDVR recommends 18 AWG cable or Cat 5 UTP have this cable and its only 3 ft long The register is 40 ft away from the DVR how do extend it Answer Splice the cable that is going to the DVR and extend it installed PACDM and I m getting an error database not recognized local mode not available what do do Answer Make sure PACDM POS Server is installed Make sure MDAC is installed I m getting text overlay but get nothing in the database Answer Make sure that the correct template is being used Otherwise the template needs to be worked on and data will need to be collected Which version of PACDM works with which version of iServer e PAC 3 01 works with i8Server Version 2 09 2 31 e PAC 3 03 works with i8Server Version 2 47 PAC 3 04 works with iSServer Version 4 01 37
15. 5 i Details 6 04 O70704 03 30 33 Pac Details 5 35 O70704 09 30 37 Search parameters Returned rows 926 Report type List Report detail level Transaction Date Time interval From O14 72004 11 58 54 AM to O14 9005 11 58 54 AM Extended criteria Figure 51 Sample Custom Transaction Report with data received from 2 remote servers Simple View Appendix Password Setup Using PACDM software requires setup in the DVR system environment This appendix describes the setup process on the i Server to use the PACDM software Setup for Text Overlay In order to change the setup for text overlay a user must be logged in with POS text overlay rights To confirm that the user has the required access rights for text overlay every login 1 Goto the Password Setup tab 2 Under the heading Setup List check Text Overlay Setup In the Enable Camera section it is also necessary to ensure the desired cameras have their check boxes selected ISD R Server Setup J l Storage Setup E Map Setup Wiew Log Records Email Setup Inteli Guard Test Overlay Virtual Ruler lntell one VideoLogit Setup Snapshot Setup Hardware Setup Motion Setup Schedule Setup Screen Divizion Communication Setup Serer Information Password Setup Audio Setup Sustem Setup Curent User ddwr Setup List Enable Camera PAC iW CAMERAOI Enable MainScreen Function IY CAMERACZ Exit iW CAMERAGS Sea
16. All C Summary by Terminal ID All T Method of Paymer Card ID All r tem Code JAN Figure 32 Selection for Exception search Search Interval ie Today This week i Last fi hourcs From 24 Mar 2006 09 58 06 AM To B heck on selected time trame 15 x la x Start search 24 Mar 2006 09 58 06 AM Trangaction Mo fany oO Total Jany o Sub Total fany Payment Amount Jany o Change fany gt bo tem Line Mo Jany bpo Z o O tem auantity Jany o tem Price fany bo o 5 PAC Data Manager POS a File View Customize Database Setup Window Demo Help 0 s Aag Quick Search Custom Search Search Results l Custom search Simple view Extended views Hew _ simple view Transaction No Total Trans Date Trans Time O case ern soma ner pe oa forests sonoma O w ores o nea ee a a E el e oe eoe iia E a a e a E S a a a E a a a ose a e iia E a a E em oee oes iia M a teins ee Details llaia4aaan FA SOAS SF Search Parameters Returned rows SOY Report type List Report detail level tem Date Time interval From 34 9 2006 00 00 00 to 3242006 23 59 59 Extended criteria Figure 33 Results of a custom report search of a defined exception 18 Edit Exception It is possible to change the parameters for an exception by selecting the row con
17. Extended criteria Figure 22 Sample Transaction Report Sample Transaction Report Summarized by Method of Payment Grid view summary To obtain this do the following 1 Select the Custom Search tab 2 Under Search Interval choose Today 3 Under Report Type select Summary By 4 For the fields under Extended Criteria in the dropdown menu Method of Payment select All 5 Click Start Search gt PAC Data Manager POS amp File view Customize Database Setup Window Demo Help al a a g Quick Search Custom Search Search Results Custom search Grid view Graph view New Report O f sum of Totals E Number of transactions CHECK DISCOVER Method of Payment Search Parameters Returned rows 5 Report type Summary by Method of Payment Report detail level Transaction DateTime interval 3232006 trom 12 00 AM to 11 59 PM Extended criteria Figure 23 Sample Transaction Report Summarized by Method of Payment Graph view 13 Click the tab Graph View to get the above result Search Parameters If the user wishes to see more detailed information regarding the results shown select from the menu bar View gt Search Parameters Save Report Template lf the user wishes to save the report results using the selected PAC Data Manager Saving search criteria x criteria select from the menu bar Please enter the new report name File gt Save Report Template Summary
18. Figure 43 Export Databases dialog box with a selected database TO OX OUT sass it cea alesse iaaea ep tes od ou ENEE 22 Figure 44 Browse for Folder Olialog ccccccsessesssssenees 23 Figure 45 Export Databases dialog box with selected database ANA Selected CESTINATION cccccccccessssssseesesseeeecesessuanaaeeesessesess 23 4 9 Synchronize database s ssseeeeeeeeeeeeeeeeeeees 23 5 0 REMOTE PACDM SOFTWARE cccccccceeeeseeeeeseseseneees 24 Figure 46 Quick Item Search tab in Remote mode 25 Figure 47 Results of a Quick Item Search on a remote server with PAN5500 as PAC ID siz ticdt et cxacetlesdod cod tetas asap ect adete 25 6 0 PAC DATA MANAGER ENTERPRISE VERSION 26 Figure 48 Serial Number dialog before entering the CD key 26 Figure 49 Serial Number dialog after entering the CD key 26 Figure 50 Sample Quick Item Search with data received from 2 remota SCIV CIS reeniri ani a o R E E E AA 27 Figure 51 Sample Custom Transaction Report with data received from 2 remote servers Simple View 000000112 27 APPENDIX I PASSWORD SETUP cccccccccceeeeeeeeeeeeeeeeneees 28 Figure 52 Setup isDVR system for text overlay setup 28 Figure 53 Setup i3DVR system for serial communication 29 APPENDIX II PACDM 4 01 CHANGEG ccccccccscseseseseseees 30 Figure 54 Web PACDM Setup interface cceeee 31 Figure 55
19. ID Card ID ee 2 e Transacter Mo 81114745 0 HAPPY WINE 4 NAINNININRIANI Figure 13 Simple View shows Items transactions with limited history information 5 File wiew Customize Database Setup Window Demo Help 5 z Hag Quick Search Custom Search search Results GUIck search result Structured views Receipt view Details Simple views Transaction details Simple view eet Transaction Mo Trans Date Trans Time DVR Date wR Time Camera Mo Store ID Termii Po Ga 81114744 0323 06 11 47 41 47 44 7968 4 tt o ejan fosesme ar esos arser ho o o ejas aeaoe hiaz esos arser o o frp o lejanas loses atari marassesa oOo do y y o o ejas osese tar losis Marasesa Mo o do i o ejams loses tar losis Marasesa oo doo i 7 PAC Data Manager POS f ja fel JE _ a x Figure 14 Details pertaining to a specific receipt on Receipt View lf the user wants to see detailed information regarding the parameters being searched such as Total number of rows related information about the current search in Table view Number of cameras Previous Current Next transaction number select from the menu bar View gt Search Parameters EW Details 81114818 HAPPY YNE EW Details 81114818 HAPPY WINE Search Parameters Returned rows 1000 Report type List Report detail level tem Date Time interval 3 23 2006 fram 12 00 AM to 17 59 Ph Extended criteria Figure 16 Search
20. Parameters in Quick Search HE Ep Reports Exporting data x Available formats Text XML Excel Word Exporting none e OF Cancel p Figure 17 Exporting data options Export Functionality To activate Export functionality on the menu bar go to File gt Export POS i GuUICk search result Figure 15 Menu View 4 00 03 25 06 4 00 03 25 06 11 46 11 48 File View Customize Database Cemo This option provides the user with the option to transfer the results of a data search or a search report in text XML Excel and Word format The ability to export to different formats exists in both Quick Search mode and Custom Report mode for all data searches including reported results Formats that may be chosen are e XML e Microsoft Word 9 0 or higher Microsoft Excel 9 0 or higher e Text The Exporting data will automatically save in drive D sub folder PAC or D PAC Users can choose different location in the hard drive and file name Interop WBIDE DLL S stdole al Pca Interop Word DLL BEGEXT OLB My Recent data msjro dll Ee E EXCEPTION Office dl E SOP Sj PAC template ia PAC_d Desktop 3 ACODE dll PAC d exe config Blank_ReportingDb PAC ID regdll S amp S clone pac_id_reg InstallState Controls al E PACDSM My Documents Controls dual PACE dbm dll parser dl E Dundas Win Chart all ProcessException ie Intero
21. Please see below o N O Oo A W WD Printer 10 12 13 14 15 16 17 18 19 20 ALOHA 21 Panasonic 7800 41 Wayne Nucleus AutoZone 22 Panasonic 5500 42 BreakPoint Software TEC Bulloch 23 Panasonic 7500 43 Retalix SurePOS 500 CNC POS 24 Panasonic 7750 44 CLR DataSym 25 PennyLane 45 HDS Electralogics 26 Radiant 46 POSitouch Gasboy NBS 27 RapidFire 47 Maitre D Gilbarco Passport Receipt 28 Restaurant Manager 48 DineAmix 29 Ruby Verifone 49 Logivision Gilbarco Passport Pole Displa pou spay 30 Sharp 700 50 Radiant Gilbarco G Site l 31 Sharp 770 51 Panasonic 930 System 3 Logivision i 32 Sharp 600 52 Micros 8700 Logivision French 9 33 Sharp UP 3000 53 Micros 9700 MICROS 3700 34 Samsung ER 650 54 Documentor MSI 35 StoreNex 55 SMS NCR 7453 7456 7458 36 SYNERCOM POS 56 Retail Expert NCRS Mast Serovar 37 TVS 1066 57 XBR NCR Documentor 38 TVS 2100 Pinnacle 39 Uniwell Progressive Software IBM 9 EELE 40 Wayne Nucleus O S 2 Panasonic 5000 What type of communications we use for text overlay Answer Serial and network TCP IP What port number are we using in TCP IP for socket connection Answer The default is 5111 however remember that i Server setup needs to enable TCP IP connection on Text Overlay and requires a reboot of the server The latest version v4 01 is no longer required because it is always on have done the setup but I don t get text overlay Why Answer Usually this situation occur
22. SRX Pro first before any comparison can be done The software can only connect to one site at a time and download daily data one at a time PACDM Remote Regular allows users to compare data from PACDM from just one location whereas the enterprise solution allows data comparison from many sites Note PACDM remote will only works if the i8Remote software is installed on the client 24 ka PAC Data Manager POS File View Customize Database Demo Setup Help 9 2 a Quick Search Custom Search Search Results Search Interval f Today tem Criteria I tem description Start search PAC mode Server mode f This week Last fi hourcs C From fis Jan 2008 11 52 50 AM To lig Jan 2005 11 52 50 AMA la heck on selected time trame Remote mode e5500 C Large Coffee tem price 5 fo Guick Search Result Figure 46 Quick Item Search tab in Remote mode When working remotely the Remote PAC IDs checklist box is enabled and shows the PAC IDs which have downloaded data available using the Remote program In regular mode it is only possible to select one PAC ID at a time ka PAC Data Manager POS File View Customize Database Demo Setup Help aly fe c Quick Search Custom Search Search Results Search Interval Today tem Criteria I tem description Start search PAC mode i Server mode This week Last fi hour
23. Shwe tits AONI EG POP EEE SAINI SUB TOTAL TAX UOTE TOTII ee t Q A ajanp CASS Gone DVR 1 V NTERNATION PACDM How to use PAC Data Manager v 3 04 POS 2006 i3DVR International Inc The contents of this user manual are protected under copyrights and computer program laws INNOVATIONS AT THE SPEED OF THOUGHT g PAC DATA MANAGER cccccccccccessesceceseseseseseseensesenensnenenanss 2 TO ABOUT cirie Nea iae EEEE 2 2 0 SYSTEM REQUIREMENTS nsssssssssnsnununnnunnnununnnnnnnnnnnnnnnnnn 2 2 1 Hardware prerequisites for installation 2 2 2 Software Installation cccccccsssssssssssseeeeeeeeseeeeeeeeeesseees 2 2 3 Support and Contact Information ccccsceeeseseeeeees 2 3 0 SYSTEM SETUP FOR INTEGRATION 000005 3 Figure 1 System Setup Menu cccccccccesncnsnsseeeseeseeseneeeenes 3 Figure 2 User login dialog ov casi cc xseeieeakantinvecnduadn Woekeseen neat 3 3 1 Serial COMMUNICATION PLOTOCO cececeeeeeeeeeeeeeeeeeeees 3 Figure 3 System Setup dialog serial communication 4 Figure 4 List of the 51 different templates ccccccssseeeeees 4 3 2 TCP IP communication protocol ccccccssseesseeeeeeseees 5 Figure 5 System Setup dialog TCP IP communication 5 3 3 EmM ll SetUp rrna aani 5 Figure 6 is an example of an email from exception report 6 4 0 PACDM USER INS
24. TRUCT ION ssssssssssnununununnnnnnnnnnnnnnnn 6 Figure 7 PAC Data ManaQe Men ccccccsssssssecessennnsssneeees 6 4 1 Quick SearCch sasssnsnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennen nnn 6 Figure 6 Search IMENA i e Aa Eia 7 4 2 Start Search Button sasnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 7 Figure 8 Results of quick items SCAICH 1sssceeceesenesenseenees 7 Figure 10 No available ata cccccccccececessessssnsensssesseesessenens 7 Figure 11 TOO Many RecordS cccccccccecececececececseseterenetens 7 4 3 Quick Item Search Result cccceeeeeeeeeeeeeeeeeeeeeeeeeees 7 Figure 12 Structured View shows transactions with details 8 Figure 13 Simple View shows Items transactions with limited history IMOVINMAUON cos serene dees ahd ernn a a a aa 8 Figure 14 Details pertaining to a specific receipt on Receipt View EE E E A EE E A A E E AE EE AATAS 9 Figure 15 Menu VIGW cccccscesseecccssneeseeseessanenuseseessanensneseees 9 Figure 16 Search Parameters in Quick Search s s 9 Figure 17 Exporting data options ccsccccssssssseeeesennnsseseeess 9 EXO FUNCUONAIY cc cotati EA acre ateaitane 9 Figure 18 Saving the data search 10 Figure 19 Format Text r DOrt cccccssssseececsscnsseescessannsensees 10 Figure 20 Format XLS repott ccccceeeeececennenaneansessssessees 11 4 4 Custom Search ssssssssnsnnnnnnnnnnnnnnnnnnnn
25. _1 142003_11_ 26 mdb Browse for files Destination DAE sported databases Browse for destination folder Cancel Export Figure 45 Export Databases dialog box with selected database and selected destination When the process is completed the following message is displayed PAC Data Manager l x G The databases were exported successfully If there is a database file with the same name in the destination folder the following message is displayed PAC Data Manager g x A 7 The File D Exported databases2003_11_15 mdb already exists Are you sure you want bo owerwrite it The user can choose to overwrite the file by selecting Yes or cancel the export of the file by selecting No 4 9 Synchronize database To refresh current values such as Item Description or Method of Payment and be able to see only those values that are currently used select Database gt Synchronize Database The following message will appear PAC Data Manager l x P This option synchronizes the reporting database with all existent daily databases and removes items that are not used any more 2 Consider the size of the daily databases this process can bake along time Please do it if it is necessary Do you want fo continue Ves Mo To continue click Yes The progress bar will show how much time is left to finish this task 23 PAC Data Manager ReportingD6 refreshing l x Checking files 1 Cancel
26. abase gt Compact Database This will result in the display of the following dialog box Compact Databases x Database file to compact Select a database to compact by pressing Browse for Fles Browse for files Close Compact Figure 36 Compact Databases dialog box 19 Click Browse for files The following dialog box will be displayed ao My Network F Microsott Access files mdb ha Figure 37 Open File dialog box After selecting a file the Compact Databases dialog box will display the following Compact Databases Figure 39 Compact Databases dialog box shown during Compact operation Once the process is finished the dialog box will change to Compact Databases Figure 40 Compact Databases dialog box after Compact operation completed Special cases If ReportingDb mdb is selected the following message is displayed 20 PAC Data Manager x You cannot compact this database if the PAC Parser is running and using it to sawe data Are you sure you want to continue If today s database is selected the following message is displayed PAC Data Manager E xX The database vou selected is today s database You cannot compact the database if the PAC Parser is running and using it to save data Are vou sure You want to continues No is selected by default If the PAC parser is not running the user can choose to compact these databases 4 8 Export Database
27. are the available Freeport templates e List Report Transaction level e List Report Item Level e Summary Report Transaction level summarized by Camera No e Summary Report Item level summarized by Camera No e Summary Report Transaction level summarized by Method of Payment e Summary Report Item level summarized by Method of Payment Default Report Templates use pre selected parameters to create an automatic report for viewing These reports can not be deleted imported or exported features such as delete import and export can be referenced in this manual 4 5 Create new Report Template At the very top of the list of templates exists an entry named New Report This feature allows users to create new report templates Otherwise use the PACDM report template To create a new template on the menu bar click File gt New Report Template Search Interval Select the time interval in which to conduct the search The choices are Today Last Number of hours Last Number of Days or a Custom Interval where the user can specify the starting day time and the ending day time See chapter Searching items by time Interval in the manual for more information Select Detail level Choose between Transaction Item and Sub Item lf Transaction is selected the report will contain transaction information such as transaction number transaction date time information about payment etc If Item is selected the report wil
28. cs From Jig Jan 2004 11 52 50 AM To fis Jan 2005 11 52 50 AM Check on selected time frame Remote mode e5500 Huck Search Result e Trans Mo tem Description A Trans Date m Trans Time Details i 326 CHICKEN 2 99 10115004 16 54 00 4 Figure 47 Results of a Quick Item Search on a remote server with PAN5500 as PAC ID For remote searching it is important to specify a PAC ID for the server to search In regular mode it is only possible to search one PACID at a time In the Custom Reports tab in addition to being able to select PAC IDs in the check list box the user can also select PAC ID as a field by which to summarize the results 6 0 PAC Data Manager Enterprise Version It is possible to search back on more than one server at the time in remote mode if using the PAC Data Manager Enterprise version When running PAC Data Manager Enterprise for the first time the following dialog is displayed Serial Number x Please ask your local dealer for the CO key IS0 7 A International Inc tel 416 267 2266 Home page www tidvr com Cd Key E Exit OF Figure 48 Serial Number dialog before entering the CD key The CD Key must be entered followed by the word PAC as shown below Serial Number l x Please ask your local dealer for the CO key DVA Intemational lnc tel 416 267 2266 Home page wiww iadt com Cd kep IF SED DCWSD 2D PAC Exit OF F
29. e first column of the results grid of a Quick Item Search or a Custom List Report Transaction ltem Description Figure 28 Detail of Results grid showing Camera icon al Play Back DVR Search is possible in both isServer and i Remote systems Customize menu This function allows users to define search parameters in Single Multi system Database Fields The default Database Field parameters are based on the specific POS machine integrated The parameters will be presented to the user divided into Numeric fields and Alphabetical fields The user can select the search parameters that will be available on the Custom Search user interface The end user can also change the Database Field names To accomplish this on the menu bar select Customize gt File Name This option can also be accessed by clicking the following toolbar icon 15 Fl Pac Data Manager Database Fields Customization You may specify the field names based on customer s preference for the default set Existing sets Tet ID Default Humeric fields Default l Ed tem Price tem Price Ei tem Quantity tem Giuantity T tem Line Mo yfyf O tem Related Into Subitem Related Info E tem Related Into Subitem Related Info T Subitem price Subitem Price E Subitem Guantity Subitem Quantity T Subitem Line Mo Subitem Line Mo r Teer edie hh rle e Teer sede hh r lam bi String fields Default n Ei tem Description tem Description T tem C
30. ed for use with PACDM software e SRX Series with 6 lanes and 120 Lite with 4 lanes e SPK key to activate PACDM software For Serial integration only Specific cables for POS ATM or Card Access COM port or SIIG card For TCP IP integration only Ethernet connection e A minimum of 20GB of free space is required on the D drive for database storage e A minimum of 512MB RAM and processor speed of Pentium 4 1 8GHz or higher Before beginning installation all hardware peripherals should be properly attached from the POS peripheral device to the isDVR system 2 2 Software Installation Requirements Windows XP or Microsoft Windows 2000 SP II The following is a list of the required software applications to be installed O Microsoft Windows patches and data base tools O Microsoft DotNetfx exe O Microsoft MDAC TYPE exe O Window Patch Window 2000 KB829558 86 ENU exe ISDVR application programs O iSServer and SRX Pro Server O Remote and SRX Pro Remote For remote viewing PACDM Regular Remote Relation based on one to one or PACDM Enterprise Remote Relation based on one to many O Microsoft Access Optional used for troubleshooting All required Microsoft patches and i DVR application software are available for download from the iSDVR FTP site Microsoft operating system and application software are not available for download All software should be downloaded directly on to the DVR system or transferred to a CD 2 3 Support a
31. efine ExCeptions scceeeeeeeeeseseceeeeesseeeeeeeeeeees 16 Figure 30 Exceptions dialog cccccccccssssssnseesessseeecesessensnaenees 17 Figure 31 Add Edit exception CePinitiOn cccccccceessseseeees 17 Searching on Exceptions Report ccccccccececececeeeeeeeeeeeeeeeeees 17 Figure 32 Selection for Exception Search 18 Figure 33 Results of a custom report search of a defined OX CODON Ti n N E E ance wl dat O a teal ates 18 EGIL EXCG DOM sccis iioa 19 Figure 34 Selected row on Exceptions definition 19 Deleting one of the Exception Definitions cceeeee 19 4 7 Database Menu sssssssnnnsnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnne 19 Figure 35 Database MENU iccccccccssssssecnsenseseseeeeesessesenanaaenees 19 Figure 36 Compact Databases dialog bOX ssessssssseeeeeennn 19 Figure 37 Open File dialog DOX wu cccccssscsssseseeeeseeseeeeseesesseaanees 20 Figure 39 Compact Databases dialog box shown during COMPACE OPCLAtiON mser nra a i 20 Figure 40 Compact Databases dialog box after Compact operation completed re 20 4 8 Export Database i scccscccscccstcececcetecsescrercccesenscescnesessesesese 21 Figure 38 Compact Database dialog box with a database file E a era ee RR re eer ee ere 21 Figure 41 Export Databases OlalOd ssssseseeeeeeeseeeeneees 21 Figure 42 Open File dialog ccccccccccsssssnssesensesseseecesesssaeaanaees 22
32. es have bee made to the software 1 Email Set Up within PACDM The user is no longer required to go to the server setup to set up email functionality This feature is now available in the drop down menu under the Email Setup within the PACDM tool This will allow multiple emails to be set up and enable the sending of red flagged item notifications 2 Card Access Demo Up Window Cenc Hel are TOE to replicate allowing PACDM 4 01 will allow a user to mimic a Card Access system With a simple click of the tool the user will be able the action of a card being swiped and delivering data such as employee number enter time and other criteria search back on the information within the Card Access database 3 Export Features The existing Export Features allow the user to take database information and store it in certain formats In PACDM 4 01 the improved features will allow the user to store the information in CD format as well 4 POS simulation Data Feeder The previous Data Feeder allowed only the same looped data to be fed into the database However this caused slow downs during a search due to repetitive data being continually fed into the system The POS simulation Data Feeder creates random non repetitive data This eliminates the slow downs previously seen during search backs of the PACDM 5 Interface improvement in Customize Reports Improvements have been made to allow the reports to be li
33. gement 4 1 Quick Search irae sear Figure 1 shows the Quick Item Search tab Today To search for a particular item by description This week a Last fi 5 fours f iP Check the Item Description box our s E From 23 Mar 2006 11 54 31 AM 2 Select Item description s in the list box te 23 war 2006 1764 1 aM To search for a particular item by price Check on selected time trame 1 Check the Item Price box 2 Select the operator equal greater than etc 3 Enter the amount in the text box 4 To search for items by time interval 5 Select a start and end time to perform a search between the two Note Date parameters can be selected from a specific hour to a specific date time range today yesterday etc Figure 8 Search Interval 4 2 Start Search Button By clicking Start Search the search will be executed using the user specified search parameters against the available data and the results returned The results will appear in a grid located under the original window illustrated below Quick Result Transaction Mo tem Description tem i Trans Date Ki Trans Time S Figure 8 Results of quick items search i Note If there is no data return for selected criteria an alert box message will be shown below PAC Data Manager X x I There is no available databases For selected period Figure 10 No available data PAC Data Manager d x 1 The search returned too man
34. igure 49 Serial Number dialog after entering the CD key If an incorrect or invalid CD key is entered the following message box is displayed x an G This is an invalid CD Key value Check the identification number From where vou purchased the software The software can only run if a valid CD key has been entered Data can be searched on multiple servers simultaneously PAC Data Manager POS Enterprise a Oj x File view Customize Database Demo Setup Help 8 x 9 fa Quick Search Custom Search Search Results tem Criteria Search Interval IV item description Today a men This week C CHICKEN Last fi hourcs ee C From fig Jan 2005 11 59 54 AM L Large Coffee To fig Jan 2005 11 59 54 AM yp Remote mode I tem price Check on selected time frame e5500 Pan 7 Hw p5500 Quick Search Result AIM Pan 750 Start search PAC mode Server mode Figure 50 Sample Quick Item Search with data received from 2 remote servers ig PAC Data Manager POS Enterprise Er 8 ea Quick Search Custom Search Search Results File View Customize Database Cemo Setup Help Search Result Custom search Simple view Extended views Hew Report simple view Taso Total Trane Date rans Time ARC e e A O f ovate fee O eons o feso f pe O E s 0 espns O feso f po a a f2 roas fiesnoo f pssoo O l as e pns feso O p e e
35. ion type contact person version of POS etc You can also email support i3dvr com Does the POS software have additional cost to enable text insertion Answer It depends on the maker of the POS hardware software Some do require fees to activate certain features and some are included in the package Cost varies between companies and dealers Why was everything working a week ago and now it s not capturing any data Answer If any updates have been done on the POS a new data capture is required to see if data format has changed The templates are sensitive on how data is formatted How to I do data capturing Answer In C i8dvr server folder there is a file named datac exe which captures data from serial ports and TCP IP Refer to the manual on how to use this program Does the POS server terminal require feedback to continue data feeding Answer Unique to certain POS s which have some sort of flow control on the data communication we need to customize PACDM to send feedback on all data sent to the DVR For example Micro9700 and RDS HDS Other POS devices need a reply from the DVR thus using I3 P75 Panasonic 7750 would help this situation Where can I get the updated new version of PACDM Answer Tech Support can provide username and password to get the software from our FTP site Please contact our technical support line 1 877 877 7241 What is the maximum length of cable can run from the POS to i Server Answer Since
36. l contain both Transaction and Item information l e all available data about an item description as well as the transactions for the item will be displayed If Sub Item is selected the report will contain Transaction Item and Sub Item information l e all information regarding sub items but also information about the item and transactions Note If no sub item information is available this option will not be available Select Report Type lf List is selected the report will provide a list of transactions items or sub items in datasheet view The report will consist of a Simple View and an Extended View lf Summary by is selected the report will be a summary of transactions items or sub items based The field by which to summarize can be selected in the Summary by drop down box The report will consist of a Grid View and a Graph View 12 Select Extended Criteria To narrow down the search and produce a more accurate report using different queries can be helpful 5 PAC Data Manager POS 5 File View Customize Database Setup Window Demo Help Yeh a g Pee Custom search Grid view Graph view New Report grid view eae Method of Paym Sum of Totals Number of transactions hb icasH gto CHECK eR ipscover arazo O O am oo vsa O O aaoo tz Returned rows 5 Report type Summary by Method of Payment Report detail level Transaction Date Time interval 3 23 2006 tram 12 00 AM to 11 59 PM
37. nd Contact Information ISDVR application programs can be found on http files 123ip com Please contact technical support for more information on locating the desired PACDM software version Microsoft patches and updates files Microsoft DotNetfx exe Microsoft MDAC TYPE exe and Windows Service Packs should be downloaded from Microsoft website For security reasons users will be required to contact the iSDVR Tech Support to obtain the required login and password Contact Information iSDVR International Inc 780 Birchmount Road Unit 16 Scarborough Ontario Canada M1K 5H4 416 261 2266 Tel 1 877 877 7241 Toll Free Tech Line 416 759 7776 Fax Email support i3dvr com Requirements to launch PACDM v Install PACDM software Vv Connect necessary cables for the peripheral device v Configure System Setup Integration v Install SPK software protection key S Correctly select the right template for the peripheral device ISDVR has no control over the type of data available from the POS interface products provided by others The isDVR components identified within this document provide means of capturing transaction data for use by the SRX family of digital video recording transmission products The PACDM components translate the data into a useable format by the iSServer and permits associating transaction data with specific cameras iSDVR assumes no responsibility for the amount and type of information available the
38. nd in the menu bar choose File gt Delete Report Template Note Users cannot delete default Templates Export Report Template Exporting Report Template will make it possible to use already defined templates on with other systems To export a template select the report to export and from the menu bar choose the following options File gt Export Report Template The exported report has an extension of paccrit This file can be copied to another machine and then imported to another PACDM 14 Import Report Template lf another system is being used and the same reports need to be viewed on the newer system import the existing templates into the new PACDM by selecting on the menu bar File gt Import Report Template 5 PAC Data Manager POS 5S File view Customize Database Demo Setup Help af New Report Template Rename Report Template Q SAVE 45 Search Results Delete Report Template Import Report Template Export Report Template Export data summarized by Camera rized by Camera Mo summarized by Method arized by Method of paym Summary Method af Payment daily Exit Figure 27 File Menu The default extension for imported report templates is paccrit Play Back DVR Search All searchable data is displayed in the table view A simple playback search is conducted by double clicking on the grid line to see the image for a specific camera or clicking the camera icon in th
39. nnnnnnnnnnnnnnn nnne 11 Figure 21 Custom Reports tab ccccsseseeececssssnsseeceesennsseeees 11 4 5 Create new Report Template cccecccceeseeeseeeeeees 12 Search Nieralla a iy 12 Select Detail GVEl niich aona a aa 12 Select Report TYDE rrr E tras cami Sistas beneteeted 12 Select Extended Criteria iisen araia 13 Figure 22 Sample Transaction R P0Oft cccccccccsssseeeseeseeeees 13 Figure 23 Sample Transaction Report Summarized by Method of Payment Graph view cccccccccecscscssesessesseseecesesssssaaaaensesseeeseess 13 Search Parameters neroian a O sear attatial 14 Save Report Template cccceceeeeececeeeeeesseseeeeeeeeeeeeeeeas 14 Figure 24 Report Name Dialog 1 ccccccccececrensstseneeseseesees 14 Figure 25 Confirmation about saving repott e sssessseeeseeeee 14 Figure 26 New Report Template Added ssssseseeeeeees 14 Delete Report Template cc cceeceeeeeeeeeeeeeeeseeeeaanneeeeeeeeeees 14 Export Report Template sacccuasecaiecdittraled banal 14 Import Report Template cc cccccceeceeeeeeeeeeeeeeeeeeeeeeeaeaaees 15 Figure 27 File Meni eirp rap ara i ETERA EET i 15 Play Back DVR Search cccccssesseeeeeeceeseseeeeeaneeseeeeseeseaseeess 15 Figure 28 Detail of Results grid showing Camera Icon 15 CUSTOM ze MENi oc oh his malt hd a a a a a a eia axe 15 Figure 29 Customize Database Fields seseececeeeee teens 16 4 6 D
40. ode tem Code T tem Related Into tem Related Into O tem Related Into tem Related Into C Subitem Description Subitem Description Card ip Card ID Check In Check ID Ei Method of Payment Method of Payment irra ee eines E Reset Save Close Figure 29 Customize Database Fields Set Id e Presents a drop down menu that allows the user to select the POS machines to be used Column Is Used e Allows the user to select the items to be presented in the Customer Report Column Fixed Database Name e This field describes database field names Column Customized Name e The user has the ability to change the name of the Database Field to make it more user friendly when building a Custom Search e The Database Field Names on the left are those selected for use by a specific POS The Customized Name on the right is the name that will appear on the main screen of the application and on the column headers of the report grids 4 6 Define Exceptions An exception is an event which occurs when certain conditions determined by the user are met Exceptions can be used to trigger an alarm which can subsequently notify a user of a Suspicious anomaly by email To define an exception Customize gt Define Exceptions This option can also be accessed by clicking on the toolbar icon Defining exceptions allows the user to search for specific items for which exceptions occurred This will display the following dialog Exceptions definition
41. p Excel BLL ReportingDb hy Computer 7 Interop JRO OLL ReportingDb Idb My Network File name Places Save as type jal files Cancel wi Figure 18 Saving the data search The following example shows reports in text format and MS Excel i Transaction details txt Notepad File Edit Format Help Figure 19 Format Text report Saving the document in one of the aforementioned formats will facilitate presentation of the data in a more readily understood report format Ea Microsoft Excel Transaction details xls 15 x H File Edit View Insert Format Tools Data Window Help Type a question for help X OSH AR GRAY SBE Sanoa A l lgo B ia tat gt Arial 8 Blzju E B e x 2 o A Al f amp Reporting Date 6 90 2004 2 57 22 PM a a SS E E E a E E E al E CSHR LOG ON Reporting Date 30 2004 2 57 22 PM al Transaction details eea a E E 11 e a a E MOSALE 17 M 4 gt Mh Sheeti gt t Draw 3 AutoShapes N a O 4 gt 2 Leg Ready Figure 20 Format XLS report A file exported as an XML file can be imported into another program that can load XML files e g Microsoft Access Note If Microsoft Office is not available options for exporting in Excel and Word will be disabled 4 4 Custom Search Custom search provides the ability to develop more detailed reports using a Report Template Report templates can be provided at different levels
42. r computer click ars ange Remove Windows Change Remove Components iia P4aCDOM POS Server Y3 04 Size 11 44MB kaai Installation of the PServer Remote and PACDM Remote Installation of PACDM software requires the installation of isRemote software on a remote desktop computer Download i Server Remote software available from the FTP site hittp files 123ip com Run the executable program by double clicking on the setup file The installation program is located in the directory i3DVR Remote Data1 A series of installation messages will appear Provide the required responses to complete the installation A completed installation will result in the message Installation is completed successfully Installing the Regular Remote PACDM application program One server can be remotely searched after installing the Regular Remote PACDM in conjunction with installation of the Remote software Viewing one server database does not require the CD Key Download and run the PAC DM_Remote Regular V3 04 exe from the FTP site Please contact Technical Support for more information Accept the agreement and proceed with the installation The program will be stored by default in the directory D RPAC It is suggested that the recommended default drive be used ji PAC DM_Remote 3 04 Regular Setup Installation Foldet p E IF THE INSTALLATION BUTTON 15 DISABLED PLEASE SELECT amp WALID oy LOCATION TO INSTALL PAC OM REMOTE a
43. rch Enable PT In cameo PTZ 1 LOGOUT Enable All Disconnect Remote Clent s Panic Button Hardware Setup Motion Setup Schedule Setup Screen Division Setup Communication Setup Server Information Add User Delete User Name adver Jw Master User Password z Confirm Password z Expiry Date Password Setup Audio Setup System Setup Storage Setup E Map Setup View Log Records Email Setup PTZ Priority Intelli Guard unin Ts 4 26 2005 Teao 2005 E Expiry Date Fron Te P M Text Overlay Setup Daily Achyve Time Fram 00 00 00 To 23 59 00 z z Cancel IY ntell Zone IY VideoLogix Atleast one Master User account must configured to set up user accounts M Snapshot Setup f Never Expires lt 1 lt 1 lt 1 lt 1 lt 1 lt 1 ea lt 1 lt 4 lt 1 4 lt 1 lt 1 lt 1 4 lt 1 4 4 ea Enable All ae SAVE CLOSE Figure 52 Setup i DVR system for text overlay setup Setup for Serial Communication For serial communication set the selected cameras to receive text overlay from the external PAC system Check Show on Live Mode and Search Mode under Text Overlay Function This will enable serial protocol communication to the isDVR system 28 iSD R Server Setup a Hardware Setup Motion Setup Schedule Setup Screen Division Communication Setup Server Information Password Setup Audio Setup System Setup Storage Setup E Map Setup
44. s in the PACDM tool Under the menu bar select Setup gt Web PACDM 1 O Input all required web server information Enter the URL http 216 254 142 66 PACDM Enter the Server IP address 216 254 142 66 Enter the Port No 5452 Enter desired User ID and Password in the appropriate fields Click Test Connection to confirm that the information entered is valid and the connection can be established Click the Local tab Enter your Public IP address This information can be retrieved by clicking What is MyIP The link will take you to the web page that has the public IP address Select the check box Automatic Update to update the database automatically when the time is set The button Register Manually is to connect user the to the web server and allows the user to specify the local server the user would like to communicate with Web PACDM Setup J x Web Server Local Services gt Web Server URL http 216 254 142 66 pacdm Database Connection Server IP Part No User ID Password 216 254 142 66 5432 i3dvrpostgres Test Connection OK Cancel Apply Figure 54 Web PACDM Setup interface x Web Server Local Services My Address Public IP 216 254 142 69 What is MylP PACID Automatic update Register manuall Schedule Export data every Start time fi hour 01 30
45. s with connection issues Check for the following is the unit physically disconnected Are the wrong ports being used Have you checked the pins on your cable Etc Answer the following questions Is my pin layout correct for this peripheral device 1 Did install the PACDM software Did select the appropriate text overlay template Did select the correct COM Port or TCP IP port Did restart my iSServer Did connect the SPK key software protection key Oe OT se Gr 8 Did enable Text Overlay on live mode and search mode under Text Overlay setup in PServer I get text overlay but don t see data in PACDM Why 35 Answer Under i8Server password setup the user might not have the PACDM privilege How do show text overlay on only part of the video Answer Under setup gt Text Overlay adjust the red box on video How long does the text overlay stay on screen Answer The staying time of the text displayed can be adjusted in setup How do setup my POS terminals to connect to your DVR Answer It is always best to have the POS technicians setup the POS as it is a liability issue if we have our technician do it but generally the information on how to setup is gathered in documents from dealers company manufacturers and from request for integration phase What is needed to get my POS integrated Answer There is a form from the PACDM department that needs to be filled out with information on communicat
46. sted in alphabetical order Buttons labeled up and down have been added to select reports for viewing Using the mouse scroll wheel is no longer the only option to see reports Quick Search Custom Search Search Results Report Template List BSE Mew Report FFF List report Transaction level List report item level Summary report Transaction level summarized by Camera Mi Ug Summary report tem level summarized by Camera Mo Summary report Transaction level summarized by Method of Down Summary report tem level summarized by Method of paymer 6 Search Functionality Improvement PACDM 4 01 Search items can now be made available in either DVR or POS time The user can select POS from the drop down menu under Search By with a specified time to search for video corresponding to POS transaction time The user can also select the DVR option with a specified time to search for text overlay video associated with the DVR time 7 Web PACDM Setup in PACDM 4 01 30 The release of Web PACDM will provide users with PACDM functionality via Internet Explorer The user will be allowed to set up the associated Web server communication After validation of the login information a Web PACDM Setup configuration interface will be displayed automatically This feature is available in version 4 01 The following summarizes the steps required to set up the associated Web server communication and other component
47. ta Manager l xj 1 Click the email address to be removed 2 Click Delete user P j Are you sure you want to delete FACDM supportiaisdyr cay 3 A confirmation message will appear to confirm the N deletion Click Yes DVR 1234567 triggers exception on camera 01 by Supporti adr ca To support isdvr ca Se eet nrs Lat e Cam O1 STAFF DISC 50 0004 1 capture isa at Friday March 24 2006 15 55 26 Cam O1l STAFF DISC 50 0004 2 capture s at Friday March 24 2006 15 55 26 CamtOl STAFF DISC 50 000 3 capture s at Friday March 24 2006 15 55 28 Cam O1 STAFF DISC 50 000 4 capture isa at Friday March 24 2006 15 55 35 Cam O1 STAFF DISC S5SO0 000 5 capture s at Friday March 24 2006 15 55 36 Figure 6 is an example of an email from exception report 4 0 PACDM User Instruction After clicking on the PAC on the i Server main screen the following screen will appear PAC Data Manager POS f 215 x a File view Customize Database Setup Window Demo Help 15 x af A a g Quick Search Custom Search Search Results tem Criteria lt lt Search Interval IV tem description Today Start search ba An This week BAILEY BOMBAY SAPPH C Last fi E ai C From 23 Mar 2006 11 54 31 Am C CORAZON ANEJ gi To 23 Mar 2006 11 54 31 AM I ttem price z foo Check on selected time frame Quick Search Result Figure 7 PAC Data Mana
48. taining the exception to be modified and clicking Edit To select a row click the furthest left cell in front of the exception to be changed The line becomes blue when the row is selected Exceptions definition xj Exceptions list Add a Exception Name Camera No Start Date Last Triggered Edit BC 1 32472008 9 33 AM Delete Delete all Figure 34 Selected row on Exceptions definition Deleting one of the Exception Definitions PAC Data Manager e Select the definition to be deleted Click Delete Daraan o deleterzclectadiran ai7 The following message to the left will appear Answer Yes to save the changes To delete all exceptions w Click Delete All 4 7 Database menu The Database menu provides the option to backup PACDM data to a remote location The basic tools provided in this menu are Compact Database Export Database Refresh Database and Synchronize Database tg PAC Data Manager POS amp File view Customize Database Cemo Setup Help Pos D ee Compact Database Export Database Quick Search Custon Refresh Database Synchronize Database Custom search Simple view Search Result Extended view Figure 35 Database menu Compact Database It certain situations such as the need to export the existing database to another device it may prove useful to compact the database prior to exporting This can be accomplished by selecting on the menu bar Dat
49. terval for the exception Camera gives the option to choose on which camera the user wants to follow the exceptions Email Setup allows the user to set up one or more emails for the server to send an email to when an exception has been triggered The user interface allows the user to add user delete user or change the previous email address components Information such as the SMTP server IP address port number and user login password refer to the figure 27A for detail description must be set up before a new user can be added or deleted Searching on Exceptions Report The user must click Synchronization to define the exception within the database Users also have to select Item and Exception to get the result A search with exception criteria must begin with the selection of the Item level for searching 17 t PAC Data Manager POS amp File view Customize Database Setup Window Demo Help af ez Quick Search ustom Search Search Results TFF Hew Report FPF List report Transaction lewwel List report tem level Summary report Transaction level summarized by Camera Mo Summary report tem level summarized by Camera Mo Summary report Transaction level summarized by Method of payment Summary report tem level summarized by Method of payment Method of Payment Daily Detail Level Transaction Sub tem Method of Payment Camera Mo store ID
50. th the PACDM application Download and run the Windows2000 KB829558 x86 ENU exe file from the Microsoft site to upgrade your version of Windows 2000 to SP3 4 Jet4 0 to SP8 or Windows XP to SP2 If required download and execute the dotnetfx exe from Microsoft Note If the NET Framework has not previously been installed on the system an error message will appear when installing the PACDM software Windows Installer Loader q x mmea This setup requires the WET Framework version 1 1 4322 Please install the WET Framework and run this setup again The WET Framework can be obtained from the web Would you like to do this now 3 If required download the MDAC_TYPE exe file and run the executable from Microsoft This file is required for iSDVR software to run properly Note If the Microsoft Data Access Component program has not previously been installed on the system an error message will appear when using the PACDM software PAC Data Manager y X The Net Data OLE DE Provideri System Data Gleb requires Microsoft Data Access Components MDAT version 2 6 or later Version 2 53 6200 0 was Found currently installed 34 Appendix IV Frequently Asked Questions Before calling our technical support line 1 877 877 7241 to troubleshoot PACDM the following steps should be considered to solve some of your technical issues Which POS is integrated Answer We are integrated with over 63 peripheral devices
51. utable file When prompted designate a folder in which to install the fi 234567 program Answer the installation messages with the appropriate response to continue with the installation The PACID is a seven character name identifier for the server This name is used to identify the server when using the remote capabilities of the PACDM software Enter a unique name for the server in the dialog box It is recommended that the serial number for the DVR be used A successful installation will result in a message indicating a successful installation ie PACDM_POS Server 3 04 Installation Complete PACDM POS Server Ya 04 has been successtully installed Click Close to exit Please use Windows Update to check for any critical updates to the WET Framework Eancel 4 Back To validate the installation go to Start Menu and click Control Panel gt Add Remove Programs lf the application was installed successfully there will be an application program entry as shown below 32 i Add or Remove Programs O x ae amp Currently installed programs Show updates Sort by Name Change or Remove Programs if Macromedia Flash Player 6 Size 1 47MB Microsoft MET Framework 1 1 Size 36 15MB di Mero OEM Size 47 23MB Odd Hew Programs ri PAC DM Remote 3 04 Regular Size 4 SOMB Used occasionally T am Last Used On 5 9 2006 Add Remove To change this program or remove it From you
52. y records Only the first 1000 will be displayed Please narrow your search and run ik again Figure 11 Too Many Records If there is too much data an alert box message will be shown as above 4 3 Quick Item Search Result Within the grid the results of the search will be returned The following options are available Camera icon By clicking the camera icon Ex the user will be able to view available video with text overlay from the transactions chosen For more information refer to chapter Play Back DVR Search in this manual Details By clicking Details the user will be provided with the detailed presentation of the current item transaction with tabs to select between the Structured View the Simple View and the Receipt View as below 5 PAC Data Manager POS Transaction details Structured view Om ao fo fe aoas J e e E e a O aoo o ode b o waew y e S S S o a KA lt lt A A A A CORAZON MALIBU MALIBU CORAZON Figure 12 Structured View shows transactions with details 25 PAC Data Manager POS Transaction details Receipt view fe Transaction Ma 81114744 ee oe 1 BOMBAY SAPPH 2 STAFF DISC 50 000 LE Method of Payment Es Sst 0 PST EW Sub Total LEW Total Payment Amount LEW Change LEW Trans Date LEH Trans Time EW DVR Date 03 23 06 EP DWR Time 11 47 44 796 LEW Camera Mo i EW Store ID EW Terminal
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