Polar PDU Firmware Upgrader User`s Manual
Contents
1. SN En ERID ENGINEERING support subzeroeng com www subzeroeng com a Di POLAR POWER DISTRIBUTION UNIT Polar PDU Firmware Upgrader User s Manual Version 2 0 August 2014 While every effort has been made to ensure the accuracy of all information Subzero does not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed services and products 2015 Subzero Engineering All rights reserved Rev 2 08 14 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Table of Contents INTRODUCTION EE EE EE 1 LEGALINEORMATION es ee Ger Ge sates ese Ge oe ued ee nate Ee ee Ge l WARRAN IY eiee a EG DE DE EG EG GE GE EE ED GE l NOMENCLATURE serana a a ee Ke ee RD eg Ewe ee Ee Ee ee l SOFTWARE OVERVIEW sesse see eie e 2 APPLEIETIONNOTE S ER SG n a a ak cont 2 INSTALLATION esse e es ede oe Ge ee n Ge Ge ee EE ee eg Ge 3 RUNNING POLAR PDU FIRMWARE UPGRADER APPLICATION sesse ees 3 CONFIGURE NETWORK CONNEGCTIONS cc esse ee ese ee see ee see ee ee ee ee ee ee Re ee 4 FIRMWARE ON USB FLASHDRIVE sa se Ee be oe oe ve ed bee es ee ee ee Ee Ge 6 FIRMWARE ON TFTP F TP SERVER NS Ee se es Gee oe ee T FIRMWARE ON HTTP OR FTP SERVER esse ees sees ee see ee ee se ee ee ee ee ee ee ee ee 8 SEARCH THE NETWORK FOR PDUS si ss seksies Ee esse Sek ee ee AG ee Ee ed 1 UPGRADE A PRIMARY PD se ee ese ie Ne de ve es ke ede Me ae Ge de goe2. EE OO ODO REE CCE Polar PDU Subzero Engineering CO mE EES EI EL H ees Public Group Policy No No No No No No No No No No No No Remove If the computer runs Microsoft Windows 7 in Windows Firewall settings under Allowed programs and features select Centralized Upgrade Application and TFTP Server and designate Public networks Allow another program Okam Cancel 17 Polar PDU Firmware Upgrader Software Manual Rev 2 Windows Firewall General Exceptions Advanced Windows Firewall is blocking incoming network connections except for the programs and services selected below Adding exceptions allows some programs to work better but might increase your security risk Programs and Services Name Internet Explorer McAfee Framework Service Network Diagnostics for Windows xP PDLUL parade PDUL parade Remote Assistance O Remote Desktop rr TFTP server TODO lt File description gt O UPnP Framework Display a notification when Windows Firewall blocks a program What are the risks of allowing exceptions hd Polar PDU Subzero Engineering August 2014 If the computer runs Windows XP Pro in Windows Firewall settings under the Exceptions tab under Programs and Services select TFTP Server 18
3. e Continue this process linking the Out Port to the In Port for additional PDUs linking up to 20 PDUs e Using the setup buttons on the local display change the Role of the primary PDU from secondary the default to Primary in order to view the linked PDUs using the Serial Software All linked PDUs remain in the Secondary Role Setup Menu IPv4 Network IPv6 Network Display POU Settings Exit e To access linked PDUs using the built in web interface refer to the Polar PDU User Manual Polar PDU User Manual available for download on http www subzeroeng com PolarPDUs Downloads e For additional assistance contact Support 801 810 3500 support subzeroeng com Polar PDU Subzero Engineering 16 Polar PDU Firmware Upgrader Software Manual Rev 2 APPENDIX B WINDOWS FIREWALL SETTINGS August 2014 When firmware will be downloaded from a TFTP or HI TP FTP Server specific settings are required on the computer that runs the Polar PDU Firmware Upgrader application and possibly other network equipment to prevent Firewalls from blocking access between the software computer server and PDUs Work with your Network Administrator if access is blocked What are the risks of allowing a program to communicate Allow programs to communicate through Windows Firewall To add change or remove allowed programs and ports click Change settings ci For your security some settings are managed by your system administrat
4. wm Upgrade Polar PDU Subzero Engineering 13 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Select the Primary PDU from the list at the top of the screen to display all linked secondary PDUs in the list at the bottom of the screen Secondary PDUs Status MAC Address Name IP Address SW Version Kernel Filesys Patch HW Model Tested 00 0E D3 00 1 PDU Name 1 192 168 12 1 17 227 1 1 17 227 0 17 227 P6 1P0A1 C 4 Primary Selected Secondary Count 2 MAC Addr 00 0E D3 00 10 03 IP Addr 192 168 123 123 Name PDU Name 1 Secondaries List ID Name SW Version Kernel V FiesysV Patch Ve H Model 001063 PDU Name 1 17 227 1 17 222 0 17 222 0 17 227 1 P4 1F0C3 C2A 0017F7 PDU Name 1 17 227 1 17 222 0 17 222 0 17 227 1 P3 1A1A5 C1D Refresh Select All Clear Selections Upgrade To upgrade secondary PDU firmware click on a specific PDU in the list to select it or click the Select All button Then click the Upgrade button The firmware upgrade will take about 80 minutes The firmware upgrade will not interfere with PDU operation The secondary PDUs will be accessible for remote monitoring or control during the firmware upgrade Additionally the green LED on the PDU will flash and the home icon on the PDU s LCD screen will turn purple during the firmware upgrade process PDUs will be rebooted after the upgrades are done Not
5. is saved in the correct directory e The IP address of the TFTP server or URL of the HTTP or FTP server is correct e Firewall settings are not blocking communications between the computer or server see Appendix B for more information When found you will receive a success message Click OK Network Interface IP Address 192 168 123 1 MAC Address D4 BE D9 2A 7F CE Subnet Mask 255 255 255 0 FW Server URL ftp 192 168 123 1 563 Options C Versions Less Than Versions Not Equal Force All Versions Revisions Test Packages Kernel 22 1 File System 22 1 Patch n a Click Save to Save the Configuration Polar PDU Subzero Engineering 10 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Search the Network for PDUS On the upper right side of the main screen select Status and Version Filters then click the Search button on the upper left side of the screen Status Filter Versions Filter J Show All J Show All V Present V Failed Test V Greater Than Jl Untested V Upgraded V Equal VJ Tested V Failed Upgrade V Less Than IP Address SW Version KemelV FiesysV PatchV HW Model Upgrade Polar PDU Firmware Upgrader will search the network and return a list of all primary Polar PDUs that are attached to the same network and meet filter criteria Polar PDU Firmware Status Filter Versions Filter Show All Show All Present Failed Test Greater Than Broadcast
6. Untested Upgraded Equal Tested Failed Upgrade Less Than Status MAC Address Name IP Address SW Version KemelV Filesys Y Patch W Present 00 0E 03 00 1B 60 PDU Name 192 168 123 123 1 21 249 121 249 021249 O00 Present 00 0E 03 00 17 F Joe 192 168 123 125 1 21 249 1 21 249 021 249 000 Present 00 0E 03 00 10 63 Bob 192 168 123 126 1 21 249 1 21 249 021 249 0 0 0 Present 00 0 03 00 17 0B Linked PDU 3 192 168 123 124 1 21 249 1 21 2493 021 249 000 Present 00 0 D3 00 10 70 RI C1A 192 168 123 127 1 21 249 1 21 249 021 249 000 P4 1D045 C2 Clear List Select All Clear Selections i Upgrade Secondaries Click on a specific PDU to select the PDU for test or upgrade The Clear List button will remove all items from the search The Select All button will select all PDUs in the list for test or upgrade The Clear Selections button will unselect a PDU or group of PDUs Polar PDU Subzero Engineering 11 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Upgrade a Primary PDU Select a PDU and click the Test Connection button The Polar PDU Firmware Upgrader application will test the network connection to the PDU and report the firmware information of the PDU and how many linked secondary PDUs are attached to the PDU Scroll across to see details Status Filter Versions Filter oo WIShewal 7 Show Al Present Vv Failed Test Vv Greater Than Z Broadcast Untested V Upgraded v Equal Tested v Faile
7. ayed Polar PDU Subzero Engineering 8 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Under Options select which PDUs will be updated Network Interface IP Address 192 168 123 1 MAC Address D4 BE D9 2A 7F CE Subnet Mask 255 255 255 0 Maximum List Size 20 FW Server URL ftp 192 168 123 1 563 Versions Less Than only updates PDUs ed with firmware versions that are older than od upgrade version C Versions Not Equal Force All Versions Revisions Versions Not Equal updates PDUs with firmware versions that are different than tem 7 upgrade version File System 22 1 Pakh nis Force All Versions updates all PDUs regardless of version Select Test Package under Revisions to verify that the firmware is located on the USB TFTP or HT TP FTP location When prompted below click on the Yes button The test may take more than 30 seconds do you want to continue Polar PDU Subzero Engineering 9 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Test Package will check for the firmware file at the designated location If not found you will receive an error message x Failed to get package Check the following and then retest e Name of the firmware file is listed correctly in the Configuration menu e If using a USB Flash Drive the drive is attached directly to the computer that is running the Polar PDU Firmware Upgrader software e The firmware file
8. ction Upgrade Polar PDU Subzero Engineering 3 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Configure Network Connections Move the mouse to the upper left corner of the main screen over the icon in the blue header Click and hold the left mouse button to open the main menu Restore Status Filter Versions Filter Show All Show All ei Present Failed Test Greater Than Minimize Untested Upgraded Equal Maximize Tested Failed Upgrade Less Than Move Close IF Address SW Version Kemel Y FiesysV Patch HW Model About eConnect Firmware Upgrader Configure j Clear List Select All Clear Selections Test Connection Upgrade Secondaries Network Interface IP Address 192 168 123 1 MAC Address D4 BE D9 2A 7F CE Subnet Mask 255 255 255 0 Qe 20 Test Packages 21 215 21 215 n a Check the Network Interface information The computer may have multiple network adapters Click the Select button and select the appropriate adapter see below Polar PDU Subzero Engineering 4 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 MAC Address IP Address Adapter Description 24 77 03 95 C8 04 192 168 2 2 Intel R Centrino R Ultimate N 6300 A D4 BE D9 45 77 2F 92 168 123 Intel R 82579LM Gigabit Network Con Network Interface IP Address 192 168 123 1 MAC Address D4 BE D9 2A 7F CE Subnet Mask 255 255 255 0 Versions Less Than Versio
9. d Upgrade v Less Than Status MAC Address Name IP Address SW Version Kemel VV Filesys Patch HW Model Present 00 0E 03 00 16 60 PDU Name 192 168 123 123 1 21 249 121 243 021243 0 0 0 PE AFO amp 1 C2 Present OO 0E D3 00 17 F Joe 192 168 123 125 1 21 249 121 243 0 21 2493 0 0 0 P3 14145 C11 Present 00 0E D3 00 17 DB Linked PDU 3 192 168 123 124 121 249 1 21 2493 021249 0 0 0 Present 00 0E D3 00 10 70 R1 C1 4 192 168 123 127 1 21 249 1 21 249 021249 0 0 0 P3 14145 C11 P4 1D045 C2 1 Present O0 0E 03 00 10 63 Bob 192 168 123 126 1 21 249 1 21 2493 O21 2sdg 00 0 1 P4 AFOL3 L2 1 1 Select All Clear Selections Test Connection Upgrade Secondaries To upgrade the PDU firmware select the PDU again and click the Upgrade button The system will prompt you to confirm The system will prompt you to confirm Select Yes Are you sure you want to upgrade all the PDUs in the list Are you sure you want to upgrade the Bootloader for all the PDUs in the list es oe The firmware upgrade will take about seven minutes The firmware upgrade will not interfere with PDU operation The PDU will not be accessible for remote monitoring or control during the firmware upgrade Additionally the green LED on the PDU will flash and the home icon on the PDU s LCD screen will tum purple during the firmware upgrade process PDU will be rebooted after the u
10. e As a reminder all PDUs must have firmware version 1 22 1 or later to be upgraded using Polar PDU Firmware Upgrader software Secondary PDUs that do not have firmware version 1 22 1 may be displayed in the list but will not be Upgraded Upgrade these models manually on the PDUs using a USB drive Polar PDU Subzero Engineering 14 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 APPENDIX A CONNECTING AND LINKING PDUS Connect the primary PDU s Ethernet Port to a network switch using a Cat 5 6 4 pair network patch cable with RJ45 connectors on both ends The computer with the Polar PDU Firmware Upgrader application must be on the same network as the PDU and be able to access the PDU USB port Daisy Chain In Serial Port Daisy Chain Out Serial Port Ethernet Port Environmental port Push buttons for matching Icons in the LCD POV Total Status LED You can link daisy chain up to 20 PDUs together 1 Primary and 19 Secondary or 1 Primary 1 Alternate and 18 Secondary and access all of the PDUs from a single Ethernet network connection to the Primary PDU Polar PDU Subzero Engineering 15 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 To link PDUS e Connect a standard Cat 5 6 four pair network patch cord or network cable with RJ45 connectors from the Primary PDU s Daisy Chain Out Serial Port to the next PDU s Daisy Chain In Serial Port c C Temp Humidity
11. firmware upgrades over a LAN for a single or multiple linked Polar PDUs The Polar PDU Firmware Upgrader application is available for download on the Subzero Website Polar PDU Firmware Upgrader Software Features Scan the network and identify all networked and linked Polar PDUs Each networked Primary PDU can attach up to 19 linked Secondary PDUs Manage firmware upgrades for all networked and linked Polar PDUs Transfer and install firmware from a USB flash drive a TFTP server or an HIP FTP site server to any networked Polar PDU Automate upgrades for all linked PDUs firmware is transferred and installed over the serial connections that link PDUs saving you time when updating firmware for multiple PDUs Application Notes The Polar PDU Firmware Upgrader application is only for upgrading firmware on Subzero Polar PDUs It does not monitor configure or control PDUs All Polar PDUs that will be managed using Polar PDU Firmware Upgrader must have firmware version 1 22 1 or later PDUs with earlier versions of the firmware must be upgraded manually first The networked primary PDU must have network access to the computer running the Polar PDU Firmware Upgrader application and the network file location of the firmware This may require some changes to Firewall settings on some networks The linked secondary PDUs are upgraded over the serial connection between PDUs This process does not have to be monitored but it may take 90 minu
12. ie 12 UPGRADE A LINKED SECONDARY PDU ees ss ee ese ee ee ee ee ee ee ee Re ee ee 13 APPENDIX A CONNECTING AND LINKING PDUS ee eene ee ee Ee ee ea RR ee ea 15 APPENDIX B WINDOWS FIREWALL SETTINGS ees ee eene ee ee ske ee ee Re eke 17 Polar PDU Subzero Engineering 0 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 INTRODUCTION This document is the Users Manual for Subzero s Polar PDU Firmware Upgrader Software Polar PDU Firmware Upgrader Software User Manual 2015 Subzero Engineering All rights reserved Legal Information The information contained in this guide is subject to change without notice Subzero Engineering shall not be liable for technical or editorial errors or omissions contained herein nor is it liable for any injury loss or incidental or consequential damages resulting from the furnishing performance or use of this material and equipment Warranty Subzero Engineering guarantees manufactured products and each part or component thereof against all defects in material and or workmanship Subzero agrees to remedy any manufacturing defect either through replacement or repair at no charge provided that the defective unit is returned transportation prepaid to the Subzero factory The warranty extends for a period of one year from the date of installation or initial use provided that this period shall not exceed 18 months from the original date of shipment from the fac
13. ns Not Equal Force All Versions Polar PDU Subzero Engineering 5 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Select the upgrade method the location of the firmware file e USB e TFTP e HTTP FTP Firmware on USB Flash Drive If USB is selected firmware will transfer from a USB Flash Drive attached to the computer running the Polar PDU Firmware Upgrader software Network Interface Click on the button and note the special USB Se TR flash drive requirements the firmware needs to be MAC Address D4 BE D9 45 77 2F se eee on the flash drive s root directory and only one firmware file the latest revision should be on the root directory n N There must be 1 and only 1 cpipack bin in USB drive s root NP directory Versions Less Than Versions Not Equal Force All Versions Revisions Kernel n a File System n a Patch n a Polar PDU Subzero Engineering 6 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Firmware on TFTP FTP Server If HTTP FTP is selected software will transfer from a HTTP or FTP Server IP Address 192 168 123 1 MAC Address D4 BE D9 2A 7F CE Subnet Mask 255 255 255 0 F The Server Address is the IP address in the form of wowoowoxsox or a P host name e g 192 168 123 1 upgradetftpd Filename is the name of the firmware upgrade file on the server Versions Less Than Versions Not Equal Force All Versions Revisions Te
14. or Allowed programs and features Name O BranchCache Hosted Cache Client U O BranchCache Hosted Cache Server U O BranchCache Peer Discovery Uses W Centralized Upgrade Application O Connect to a Network Projector Core Networking O Distributed Transaction Coordinator Everest PDU Network File and Printer Sharing C HomeGroup O iSCSI Service O Key Management Service Domain Home Work Pri OOOODOOROONOOR What are the risks of allowing a program to communicate HOBO OD eb o o eo JE AROROROOO Allow programs to communicate through Windows Firewall To add change or remove allowed programs and ports click Change settings Public Group Policy No No No No No No No No No No No No m gt gt Control Panel All Control Panel Items Windows Firewall Allowed Programs X aoa Remove Search Control Panel Allow another program OK Cancel For your security some settings are managed by your system administrator Allowed programs and features Name CO Remote Service Management CO Remote Volume Management O Routing and Remote Access O Secure Socket Tunneling Protocol Skype CO SNMP Trap M TFTP server TTo Windows Collaboration Computer Na O Windows Firewall Remote Management O Windows Management Instrumentatio O Windows Media Player O Windows Media Player Network Sharin Domain Home Work Pri
15. pgrade is done Polar PDU Subzero Engineering 12 Polar PDU Firmware Upgrader Software Manual Rev 2 August 2014 The status of the PDU will change to Upgraded on the Polar PDU Firmware Upgrader main screen Polar PDU Firmwai Versions Filter Show All Greater Than Equal Less Than Status Filter Show All Present Failed Test Untested Upgraded Tested Failed Upgrade Broadcast Status Present Present Present Present Present MAC Address 00 0E D3 00 1B 60 00 0E 03 00 17 F 00 0E 03 00 10 63 00 0E 03 00 17 DB 00 0E D3 00 10 70 Name PDU Name Joe Bob Linked PDU 3 R1 C1 A IP Address 192 168 123 123 192 168 123 125 192 168 123 126 192 168 123 124 192 168 123 127 Siw Version 1 217 249 1 21 249 1 217 249 1 21 249 1 217 249 1 21 249 1 21 249 1 21 249 1 21 249 1 21 249 Kernel Filesys Y 0 217 249 0 21 249 0 21 249 0 217 249 0 21 249 P4 1D045 C2 Clear List Select All Clear Selections Secondaries Upgrade Upgrade a Linked Secondary PDU Click on the Secondaries button to view linked secondary PDUs Secondary PDUs ag IP Address 192 168 12 MAC Address 00 0E D3 00 1 Status Tested SW Version 1 17 227 1 Name PDU Name 1 Kernel Fiesys Patch 1 17 227 0 17 227 0 0 0 Primary Selected Secondary Count MAC Addr IP Addr Secondaries List ID Name SW Version Kernel V FiesysV Patch Ve H Model
16. st Packages Kernel 22 1 File System 22 1 Path n a Network Interface IP Address 192 168 123 1 MAC Address D4 BE D9 2A 7F Subnet Mask 255 255 255 0 TFTP HTTP FTP FW Server URL ftp 192 168 123 1 563 The Server URL for http is in the form of http webserver_host path to Filename The Server URL for ftp is in the form of ftp username password ftpserver_host path to Filename Polar PDU Subzero Engineering T Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 Firmware on HTTP or FTP Server If HTTP FTP is selected firmware will be transferred from a HTTP or FIP Server Network Interface Network Interface IP Address 192 168 123 1 IP Address 192 168 123 1 MAC Address D4 BE D9 2A 7F CE MAC Address D4 BE D9 2A 7F CE Subnet Mask 255 255 255 0 Subnet Mask 255 255 255 0 Maximum List Size 20 FW Server URL ftp 192 168 123 1 563 Options Options Versions Less Than Versions Less Than C Versions Not Equal C Versions Not Equal Force All Versions Force All Versions Revisions Revisions Test Packages Test Packages Kernel AA 1 File System 22 1 Patch n a Enter the address of the TFTP Server Enter the Server URL of the HTTP or FTP The TFTP Server must be accessible Server The FTP Server must be accessible to to the PDU over the network When the PDU over the network When mouse over mouse over the full file name will be the full file name will be displayed displ
17. tes or more During the upgrade linked PDUs will be accessible remotely for monitoring or control using the built in web software Polar PDU Subzero Engineering 2 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 INSTALLATION The Polar PDU Firmware Upgrader software application is available on the Subzero website and link below http www subzeroeng com PolarPDUs Downloads Select the Polar PDU Firmware Upgrader Application for download Download the Polar PDU Firmware Upgrader zip Unzip to C SUBZERO app folder Create a shortcut for Polar PDU Firmware Upgrader exe and place it on the desktop Before using the application be sure that the computer and PDU are attached to the same network and that you have downloaded the most current Polar PDU Firmware from the website and link above See Appendix A for more details Os ON a Running Polar PDU Firmware Upgrader application Double click the Polar PDU Firmware Upgrader Icon on the Desktop RolagPDU Firmware Upgrader The application will open to the main screen below Polar PDU Firmware L Status Filter Versions Filter Z Show All Z Show All 7 Present J Failed Test J Greater Than 7 Broadcast J Untested V Upgraded J Equal J Tested 4 Failed Upgrade Less Than MAC Address IP Address Sw Version Kemel VV Filesys Y Patch HW Model Clear List Select All Clear Selections est Conne
18. tory Any product that has been repaired or replaced shall be similarly warranted on its repair or replacement for the remaining product warranty period or 90 days from the date of repair or replacement whichever expires last This warranty does not extend to products that have been subjected to neglect accident or improper use nor to units that have been altered by non Subzero personnel No warranties other than those set forth in this section are given or implied with respect to the products furnished Subzero shall in no event be liable for consequential damages for loss damage or expense directly or indirectly arising from the use of the products for any inability to use materials or from any other cause Nomenclature PDU Polar Power Distribution Unit product Socket Receptacle Outlet Electrical output port Primary PDU PDUs can be linked to share one network connection When PDUs are linked together the Primary Role indicates the PDU that is attached to the monitoring computer and is the beginning of a daisy chain of up to 20 linked PDUs Secondary PDU Role assigned to a PDU that is 1 part of a PDU daisy chain a linked PDU attached to a primary PDU or 2 a stand alone operating PDU Polar PDU Subzero Engineering 1 Polar PDU Firmware Upgrader Soitware Manual Rev 2 August 2014 SOFTWARE OVERVIEW The Polar PDU Firmware Upgrader application is a Microsoft Windows based application that can be used to manage
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