User Manual - Zeta Alarm Systems
Contents
1. Pe e _______ i GLT MAN 145 Issue 1 Date 12 4 2011 Page 10 On the Channel 1 Serial Settings page check that the port setting is set to RS232 9600 8 n 1 with no flow control Click OK amp Apply settings if necessary E E Lantronix Devicelnstaller 4 2 0 4 File Edit View Device Tools Help p Search Exclude AssignIP Upgrade 5 85 Lantronix Devices 1 device s I Local Area Connection 192 168 1 25 8 A XPot S 44 XPort 03 04 fimware v6 7 0 1 i SA 192 168 1 100 Cats Address EINES RBU Peetu e LANTRONIX Network Server Channel 1 Serial Tunnel Disable Serial Port Hostlist Channel 1 Port Settings z Protocol RS232 Connection Trigger 1 Firmware Version V6 7 0 1 MAC Address 00 20 4A D3 40 78 Serial Settings Flow Control None bd Email Baud Rate 9600 Data Bits 8 v Parity None v Stop Bits 1 v Trigger 2 Trigger 3 Pack Control Configurable Pins F Enable Packing Apply Settings Idle Gap Time 12 msec Apply Defaults Match 2 Byte Sequence Yes No Hex Match Bytes 0x00 Send Frame Immediate Yes No Send Trailing Bytes None One Two Flush Mode Flush Input Buffer With Active Connect Yes No With Passive Connect Yes No At Time of Disconnect Yes No Flush Output Buffer With Active Connect Yes No With Passive Connect Yes No At Time of Dis2. Ct loss gt Approximate round trip times in milli seconds Minimum Wns Maximum bns Average Bms Ci xUsers n gones gt The network link has now been established and the main monitoring software can be installed and configured Remember If you have altered the IP address or subnet mask of your PC in order to program the TCP IP interface you should set it back to the previous value l GLT MAN 145 Issue 1 Date 12 4 2011 Page 12 Configuring the Zeta Fire IP Alarm Panel software Download the Zeta Fire IP Alarm Panel software from the ZetaAlarmSystems com website and install as prompted Run the software Depending on your computer set up the firewall may show a warning For this software to work you will need to allow access It will then display the following screen E Fire Alarm Panel os amp ss File Configuration Help Fire Alarm Panel Type MAC a Alarms History Data Fire Alarm Panel Operator Comment INSERT 7 TT mo FREE ALARM Note that as this software supports several languages the language may be set to another setting The second menu last item is the language option Select the correct language from here if required From the menu select Configuration New Central The screen will ask for configuration info Note that if a customer has several panels make sure the customer name on each is identica
3. Speed 100 Mbps 10 Mbps Duplex Full Half _0K_ http 192 168 1 100 secure tx_conf htm When finished click OK then click Apply Settings to save any changes The following window is shown File Edit View Device Tools Help p Search Exclude GLAssign IP Upgrade iB Lantronix Devices 1 device s Web Configuration Telnet Configuration 3 Local Are nection 192 168 1 10 n a Loos A i RZ Address http 192 168 1 100 secure ltx_conf htm i XPort 03 04 fimware v6 7 0 1 Se 192 168 1 100 LANTRON X Firmware Version V6 7 0 1 MAC Address 00 20 4A D3 40 78 lt a Network Server Please wait while the configuration is saved Serial Tunnel The unit will reboot in order for the settings to be applied Hostlist Channel 1 Serial Settings Connection Email Trigger 1 Trigger 2 Trigger 3 Network Connectivity settings have been modified Configurable Pins Please point the browser to the new IP address with the correct HTTP Server Port oo hE Ca in order to continue using the web based configuration manager Apply Defaults http 192 168 1 100 secure If the unit s IP address has been changed you will need to repeat the instructions to return to the devices web page o ANN wo A N N oANwvoAMNM AkF _ P _ _ _y _y_y_y_oo_oyoeo oe o NoqMqNRqNqNqp n n 1089fRq2 4 1 m_ yo rz GLT MAN 145 Issue 1 Date 12 4 2011 Page 9 Ther
4. 192 168 1 100 Extended Firmware Version Online Status IP Address IP Address was Obtained Subnet Mask Gateway Number of COB partitions suppo Number of Ports TCP Keepalive Telnet Enabled Telnet Port Statically 255 255 0 0 0 0 0 0 Maximum Baud Rate Supported Firmware Upgradable Supports Configurable Pins Supports Email Triggers Supports AES Data Stream Supports 485 Supports 920K Baud Rate Supports HTTP Server Supports HTTP Setup Supports 230K Baud Rate Supports GPIO Ready GLT MAN 145 Issue 1 Date 12 4 2011 Page 7 Click on the Web Configuration tab then press the green GO arrow to display the unit s configuration web page The unit will prompt for a User Name amp password The server 192 166 1100 at null requires a username and password Warning This server ts requesting that your username and password be sent in an insecure manner basic authentication without a secure connection The default setting is blank so press OK If you decide to add a password store it carefully to allow future maintenance and access to the unit E Lantronix Devicelnstaller 4 2 0 4 olez File Edit View Device Tools Help p Search Exclude AssignIP Upgrade 5 8 Lantronix Devices 1 device s Web Configuration gf Local Area Connection 192 168 1 25 Address http 192 168 1 100 secure ltx_conf htm B A XPort is XPort 03 04 fimware v6 7 0 1 2 192 1
5. 48010 s 192 168 1 25 z 255 255 255 0 gt 192 168 1 254 Tunnel adapter isatap gltexports local Media State Media disconnected Connection specific DNS Suffix gltexports local C Users n jones gt Altering a computers TCP IP settings will depend on which version of windows is being used but it is generally found by selecting the control panel followed by network settings Finding the network adapter icon right clicking on it and selecting properties EY GLT MAN 145 Issue 1 Date 12 4 2011 Page 5 Y Local Area Connection Properties Cox Connect using Da Realtek PCle GBE Family Controller _Configue _ This connection uses the following items Client for Microsoft Networks 18 Virtual PC Network Filter Driver Z QoS Packet Scheduler UB File and Printer Sharing for Microsoft Networks 4 Intemet Protocol Version 6 TCP IPv6 4 Intemet Protocol Version 4 TCP IPv4 Link Layer Topology Discovery Mapper 1 0 Driver i Link Layer Topology Discovery Responder Allows your computer to access resources on a Microsoft network Then click on internet Protocol 4 and then click properties button eet Version 4 TCP IPv4 Properties o ie ci i iii You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use th
6. 4AD34078 Comment da INSERT m FREE ALARM After the operator has taken the relevant action Such as check with building security contact the maintenance company etc he can select the panel and click free alarm This returns the status back to normal when all events are cleared l GLT MAN 145 Issue 1 Date 12 4 2011 Page 18 The operator can insert a comment at any time recording action taken for each event They can type their name or ID code into the operator field and type a comment in the comment field then click insert Fire Alarm Panel lol amp x2 File Configuration Help Fire Alarm Panel Type MAC gt Alarms History Data Central de alarmas Zeta Alarm Systems 12 04 2011 09 38 22 nn Technical Depar Simplicity 00204AD34078 104715 09 04 2011 14 19 Device Missing Zone 01 Lp 1 Ad 003 ooo Operator F Nick Jones Comment Detector removed by EZ fire Co as part of maintenance check n INSERT 4 m gt FREE ALARM The system stores all events including operator comments in system log files These are stored ina history folder in the Program files directory To access them click File Explorer The log files are stored in the following structure Customer panel date So there is a folder for each customer name Within each folder there is a sub folder for each panel And within these folders the events are
7. 68 1 100 LANTRON IX Firmware Version V6 7 0 1 MAC Address 00 20 4A D3 40 78 at Home Network Server Serial Tunnel Configurable Pins Apply Settings Apply Defaults Device Server Configuration Manager Version 1 8 0 1 GLT MAN 145 Issue 1 Date 12 4 2011 Page 8 Click on the network menu The network settings of the TCP IP communicator can be set here For a local network set the IP address and subnet mask If the unit will communicate to a remote PC across the internet the gateway Router address and DNS server should also be added E E Lantronix Devicelnstaller 4 2 0 4 e elz File Edit View Device Tools Help p Search Exclude AssignIP Upgrade 5 4 Lantronix Devices 1 device s Device Details Web Configuration Telnet Configuration E 3 XPort iSe 192 168 1 100 LANTRON IX Firmware Version V6 7 0 1 MAC Address 00 20 4A D3 40 78 lt a Ei XPort 03 04 firmware v6 7 0 1 Network Settings Server Serial Tunnel Network Mode Wired Only IP Configuration Obtain IP address automatically Auto Configuration Methods BOOTP Enable Disable DHCP Enable Disable AutolP Enable Disable Configurable Pins Apply Settings DHCP Host Name Apply Defaults Use the following IP configuration IP Address 192 168 1 100 Subnet Mask 255 255 0 0 Default Gateway 0 0 0 0 DNS Server 0 000 Ethernet Configuration Auto Negotiate
8. TCP IP Communicator Instruction Manual GLT MAN 145 ssue Date 12 4 2011 Page 1 Contents IRLFOOUICHO Mie linate o e tr 3 Connecting the unit to a Simplicity Panel ei 4 Preparing to configure the TCP IP UNit 5 Configuring the TCP IP COMMUNICATOL ccsssccsosssscnccusveccnssscneussscseossscucuesseneuusscssouesscneussscneousressoness 7 Connecting the TCP IP Communicator to a Network ii 12 Configuring the Zeta Fire IP Alarm Panel softWare ii 13 Running the Zeta Fire IP Alarm Panel SoftWare 17 TOUDIGSNIG0 iii 20 KNOWN issues running ON Windows 7 ii 21 m GLT MAN 145 Issue 1 Date 12 4 2011 Page 2 Introduction The Zeta TCP IP remote monitoring system has been designed to allow a simplicity panel to report all system events to a remote PC This includes alarms pre alarms loop faults general faults panel access key on menu access changes to loop changes to clock etc In some instances not all of this information is desirable so the system can filter for just the important information The Zeta TCP IP remote monitoring system consists of 2 parts Firstly there is the TCP IP interface itself This is a module that connects to the serial port of a Simplicity fire alarm panel and then connects into a LAN Secondly there is a piece of software that is installed on the PC to which the TCP IP interface will forward event mes
9. connect Yes No o On the Channel 1 Connection page check that ACTIVE CONNECT is set to Autostart Enter the IP address of the receiving PC and check that the local port and remote port are correct Local port 10001 10002 10003 etc incrementing by 1 for each successiveTCP IP communicator unit connected to the system and the remote port will be 20000 Click OK amp Apply settings if any changes have been made Pr E Lantronix Devicelnstaller 4 2 0 4 File Edit View Device Tools Help p Search Exclude AssignIP Upgrade 5 a Lantronix Devices 1 device s lg Local Area Connection 192 168 1 25 XPort ii XPort 03 04 fimware v6 7 0 1 SR 192 168 1 100 Web Configuration Telnet Configuration CE LANTRONIX Network Channel 1 Serial Tunnel ee Connect Protocol Hostlist Channel 1 Protocol TCP Serial Settings i Connect Mode Email duesie Comieco gger gs Accept ee Incoming Yes gger 3 Password _ a Configurable Pins Required Yes No Apply Setings Password Apply Defaults Modem Escape Sequence _ Pass Through Firmware Version V6 7 0 1 MAC Address 00 20 4A D3 40 78 Connection Settings Active Connection Active Connect Auto Start Start Character g 0D in Hex Modem Mode None Yes No ShowIP Address After RING Yes Endpoint Configuration Local Port 10001 Remote Port 20000 1 Auto incre
10. e following IP address IP address Subnet mask Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server Validate settings upon exit SSS a GLT MAN 145 Issue 1 Date 12 4 2011 Page 6 Configuring the TCP IP Communicator Open the Lantronix Device installer utility After a few seconds the program will display a screen similar to below The left hand panel shows the IP address of the PC The right hand panel shows the TCP IP addresses of any units connected to the network Click search to refresh the list E E Lantronix Devicelnstaller 4 2 0 4 File Edit View Device Tools Help P Search Exclude Assign IP a sa SERE 1 Ga i Type Name Group IP Address Hardware Address Status da Si a ai S XPort 03 04 192 168 1 100 00 20 4A D340 78 Online Ready Click on the XPort Icon for the TCP IP unit and its configuration information will be displayed E Re Lantronix Devicelnstaller 4 2 0 4 File Edit View Device Tools Help P Search Exclude AssignIP Upgrade E EN Lantronix Devices 1 device s gfa Local Area Connection 192 168 1 25 Device Details Web Configuration Telnet Configuration SE XPort e Reload Details ig XPort 03 04 firmware v6 7 0 1 i Value Se 192 168 1 100 XPort XPort 03 04 x5 00 20 4A D3 40 78 6 7 6 7 0 1 Online
11. e should be no need to make changes on the server menu default is shown below E E Lantronix Devicelnstaller 4 2 0 4 oe S jis File Edit View Device Tools Help p Search Exclude AssignIP Upgrade 5 24 Lantronix Devices 1 device s pg EA Address http 192 168 1 100 secure ltx_conf htm 0920 95 Sie XPort 03 04 fimware v6 7 0 1 SG 192 168 1 100 LANTRON IX own SUL at Server Settings Network Serial Tunnel Server Configuration Hostlist TelnetWeb Manager Password Retype Password Advanced ARP Cache Timeout secs TCP Keepalive secs 45 Configurable Pins Apply Settings Monitor Mode Bootup Enable Disable Apply Defaults CPU Performance Mode Low Regular High HTTP Server Port 80 Config Server Port 30718 MTU Size 1400 There should be no need to make changes on the Serial Tunnel Hotlist menu default is shown below E E Lantronix Devicelnstaller 4 2 0 4 fo S ls File Edit View Device Tools Help p Search Exclude AssignIP Upgrade y Lantronix Devices 1 device s E gf Local Area Connection 192 168 1 25 XPot E i XPort 03 04 fimware v6 7 0 1 i 192 168 1 100 Firmware Version V6 7 0 1 MAC Address 00 20 4A D3 40 78 Hostlist Settings Network Server Serial Tunnel Retry Timeout 250 Channel 1 Settings Email Apply Settings Apply Defaults
12. g software for Zeta Alarm Systems Check that this program is allowed access Internet Operation Firstly check the firewall settings If these are OK then it is likely the Router is blocking the port Log on to the router and adjust the NAT settings to allow port 20000 and 10001 Consult your network administrator if you need advice on doing this m GLT MAN 145 Issue 1 Date 12 4 2011 Page 20 Known issues running on Windows 7 The Zeta Fire IP Alarm Panel software was originally designed to run on Windows XP It will run on Windows 7 but it has a few issues which are in the process of being resolved These issues are The Software always starts in Spanish Mode The Configuration is lost every time the software is restarted as the program is intended to be run continuously this should not be a big problem 3 The Heading of the list of panels is always in Spanish even when another language is selected In the list of panels all panels are shown in red rather than red for off line green for on line 5 The event logs are not accessable If any of these issues are not acceptable please ensure that you run the system on a Windows XP PC If you decide to run on windows 7 please consider signing up to the newsletter on the Zeta alarm systems website which will advise when an update is available ii GLT MAN 145 Issue 1 Date 12 4 2011 Page 21
13. l so that they can be grouped The MAC address will be printed on the network connector of each TCP IP unit Each unit will have a different number and this number should be entered into the MAC address field reo _ ___r_____________m mmm GLT MAN 145 Issue 1 Date 12 4 2011 Page 13 odi Mew Central User data Owner data Installer data Installation data Customer Zeta Alarm Systems Central Mame Technical Department Central Type ZETA ALARM SYSTEMS a Address UNIT 2 SIC SITE MORFA ROAD SWANSEA Telephone Email 01792 455175 NICK ZETAALARMSYSTEMS COM MAC Comments 00 20 TAA D3 40 78 Building open 8 45 to 17 30 Monday to Friday Password Company tests fire alarm systems False alarms from test area Zone 3 likely phone to confirm The software allows 4 sets of contact details to be logged for each panel The comments section is useful for noting site information which may be useful in the event of an alarm Fire Alarm Panel File Configuration Help Fire Alarm Panel Type MAC Alarms History Data Central de alarmas amp Zeta Alarm Systems Technical Depar Simplicity 00204AD34078 Operator Comment Add extra Simplicity panels as required T GLT MAN 145 Issue 1 Date 12 4 2011 Page 14 As the Simplicity reports various system events as well as alarms amp faults Eg key access or setting the clock the software pro
14. ment for active connect Remote Host 192 168 2 100 Common Options Telnet Com Port x Cntri Disable v Terminal Connect Response None X Use _ cm Name Hostlist Yes No LED Blink gt Disconnect Mode On Mdm_Ctrl_In _ gt Drop Yes No Check EOT Ctr D Yes No Hard Disconnect Yes No Inactivity Timeout 0 0 mins secs o ORO Sd The Email Trigger and configurable pins sections are not used on the TCP IP communicator GLT MAN 145 Issue 1 Date 12 4 2011 Page 11 Connecting the TCP IP Communicator to a network If the communicator was configured on a stand alone PC it can now be connected to the building s network At the PC that will monitor events run the lantronix software If the software sees the unit and reports it as online then the connection is working The connection can be double checked with the ping command to the units IP address EA Command Prompt Microsoft Windows Version 6 1 7681 Copyright lt c 2009 Microsoft Corporation All rights reserved CixUsers n gones gt ping 192 168 1 168 Pinging 192 168 1 106 with 32 bytes of data Reply from 1972 168 1 168 bytes 32 timetims TTL 64 Reply from 192 168 1 188 bhytes 32 time lt ims TTL 64 Reply from 192 168 1 188 bytes 32 time lt ims TTL 64 Reply from 172 168 1 100 bytes 32 time lt ims TTL 64 Ping statistics for 192 168 1 100 Packets Sent 4 Received 4 Lost
15. ow Fire Alarm Panel i File Configuration Help Fire Alarm Panel Type MAC gt Alarms History Data Central de alarmas Zeta Alarm Systems Technical Depar Simplicity 00204AD34078 F ET Operator Comment vr INSERT NT FREE ALARM The panel name turns green to show that the system is on line or red if it is off line But if only one panel is configured it will be permanently highlighted so the colour is not visible When there are no current alarms the system status indicator is a green bar to show that everything is OK oo ___________ r mmPm m _m_ _m_rP _P ___m_m_TP_mmmmm_Tm tm__YYP_T__ GLT MAN 145 Issue 1 Date 12 4 2011 Page 17 If there is an event this status indicator turns red to show that something has happened The panel or panels that have signalled an event will be listed in the window below the system status indicator bar It is displayed as Company Panel MAC address Fire Alarm Panel File Configuration Help Fire Alarm Panel Type MAC Alarms History Data Central de alarmas Zeta Alarm Systems 11 04 2011 13 06 08 A 103873 08 04 2011 18 16 Double Address ZZone 02 Lp 1 Ad 052 11 04 2011 13 05 48 103872 08 04 2011 18 15 Double Address Zone 02 Lp l Ad 052 Operator Zeta Alarm Systems Technical Department 0020
16. sages The system can essentially run in 2 ways LOCAL NETWORK REPORTING If the PC to monitor the system is on the same network as the interface the system can be configured to report to the default network IP addresses of 192 168 xx yy Setting up this type of system is very straightforward INTERNET REPORTING The software is designed for monitoring several Simplicity panels which may be spread over several sites Such a system is likely to be on several different local networks With this type of system the unit is configured to report to the external IP address of the monitoring PC and it is likely that the routers on each network will need to be configured to allow access to the required ports Consult your router manual for information on this The system uses ports 20000 and 10001 with further interfaces using ports 10002 10003 10004 etc eT GLT MAN 145 Issue 1 Date 12 4 2011 Page 3 Connecting the unit to a Simplicity Panel The Interface connects to the simplicity panel s RS 232 port using 4 cores as shown below SIMPLICITY IP COMM RX TX2 TX RX3 GND GND5 DTR4 DSR6 DSR 12V SHIELD Configuration Jumpers J10 OPEN J11 Not used J18 Not used The Interface also connects to the simplicity s Aux Power connection As this is an RS232 connection this wire should be limited to a metre or so eT GLT MAN 145 Issue 1 Date 12 4 2011 Page 4 Preparing to configure the TCP IP
17. stored for each date allowing easy access to events on a certain date SSS a GLT MAN 145 Issue 1 Date 12 4 2011 Page 19 Trouble shooting Configuration settings Recheck that the following settings have been made in the Lantronix configuration software and saved e The IP address of the Communicator e The Destination IP address of the host PC e The communication port settings 20000 and 10001 e That the serial port is set to 9600 8 n 1 no flow control e That the Active connect setting has been set to autostart Port settings The TCP IP communicator has been designed to be as straightforward as possible to configure However due to the nature of it s operation the software will usually be blocked by default by most firewalls amp routers To check if the software can communicate open a command line window amp type netstat This will bring up a list of all network connections Look for a listing that shows a connection between port 20000 on your PCs IP address and port 10001 on the IP communicators IP address ES Command Prompt Active Connections Proto Local Address Foreign Address State 127 86 86 1 2682 HI CKJONES PC 49239 ESTABLISHED 127 0 0 1 49239 HI CRJUONES PC 2082 ESTABLISHED 192 168 1 25 2H060 192 168 1 100 10001 ESTABLISHED If the connection is not established then it is likely that something is blocking the port LAN Operation Open your firewall program and look for IP Loggin
18. unit The TCP IP communicator must be configured using the LANTRONIX configuration utility Firstly download and install this utility from the zeta alarm systems website The TCP IP Communicator comes configured with a default IP Address of 192 168 1 100 In order to configure the unit it must be connected to a PC that can see this IP address IE in the same subnet The options to connect are 1 If your network uses the 192 168 1 xxx subnet then the TCP IP communicator can just be plugged into the network 2 If your network uses a different subnet then you can either a Temporarily adjust the computer s subnet to include the TCP IP communicators address EG change subnet mask from 255 255 255 0 to 255 255 0 0 b Temporarily adjust the computer s IP address to match the range of the TCP IP communicator This is probably best done on a laptop or a PC that is not usually connected to the network Then connect the PC to the TCP IP UNIT EITHER with a CROSSOVER NETWORK CABLE or via a NETWORK SWITCH To check the IP address of a PC open a DOS window and type IPCONFIG You will see something like IE Command Prompt o Microsoft Windows Version 6 1 76011 Copyright lt c gt 2009 Microsoft Corporation All rights reserved C NUsers n jones gt ipconf ig Windows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix gltexports local Link local IPv6 Address gt fe80 f054 1183 ca 1
19. vides a filter to choose which events will be reported as alarm events From the list below press gt gt to move an event to the alarm list Select all events that you want reported as alarms then press Accept t Alarms Configurator Simplicity Premier ri Loop 2 Short Side B Loop 1 Cable Break Loop 2 Cable Break Event Log Cleared Power On Startup Enter Menus Configure Loops Panel Reset Evacuate Sounders Silenced Keyswitch On Keyswitch Off Class Change Date amp Time Set fone Test Start Zone Test Finish Zone Disable Zone Enable Device Disable Device Enable Device Missing Weak Signal Double Address Multiple Address Any events not selected as alarms will still be displayed on the HISTORY tab but will not flag an alarm The system should now be connected Create an event on the simplicity panel to check that it is reported at the monitoring PC l GLT MAN 145 Issue 1 Date 12 4 2011 Page 15 The System can also be configured to send an email message Select Configuration Email and enter the details of the email account that the alarm message should be sent to ea Mail Configurator Mail Server smtp gmail com Recipients Email Address User Test E Enable Disable Cancel Pe _ mmmmmmmmm ea GLT MAN 145 Issue 1 Date 12 4 2011 Page 16 Running the Zeta Fire IP Alarm Panel Software The Quiescent state of the Zeta Fire IP Alarm Panel software is shown bel
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