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User`s manual - BrandsMart USA

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1. Review the caller ID log Review the caller ID log to find out who called to return the call or to copy the caller s name and number into your directory Call log empty appears if there are no records in the caller ID log 1 When a handset is in idle mode press WCID to view the caller ID log in reverse chronological order starting with the most recent call OR You can also review the caller ID log by pressing MENU SELECT then VCID or ADIR to scroll to Caller ID log Press MENU SELECT twice to select Review 2 Press WCID or ADIR to scroll through the list The handset beeps twice when you reach the beginning or end of the caller ID log 3 Press f oFF CANCEL to exit the caller ID log ea NOTES e Ifthe telephone number has more than 15 digits only the last 15 digits appear in the caller ID log e Only one handset can review the caller ID log at a time If another handset attempts to enter the caller ID log it shows Not available 43 Caller ID Caller ID operation View dialing options Although the caller ID log entries received typically have 10 digits the area code plus the 7 digit number in some areas you may need to dial only the seven digits 1 plus the seven digits or 1 plus area code plus the seven digits You can follow the steps as mentioned below to change the number of digits that you dial in the caller ID log 1 When a handset is in idle mode press WCID to view the caller ID log in reverse chrono
2. Press MENU SELECT twice The screen shows Reassign SD Press MENU SELECT The handset briefly shows Copy from DIR and then enters your directory list Press WCID or ADIR to scroll to the phone number you wish to reassign to the selected speed dial location Press MENU SELECT to save The name up to 12 characters of the desired directory entry appears in the selected speed dial location Clear a speed dial location ule 4 Q NOTE Clearing the speed dial locations does not affect the entries in Press WCID or ADIR to scroll to the desired speed dial Press MUTE DELETE The screen displays Clear SD X Follow Steps 1 3 in Reassign a speed dial number to enter the speed dial list location X represents the speed dial location number Press MENU SELECT to confirm the directory Assign your speed dial voicemail number See the Set speed dial voicemail number section on page 14 for instructions on assigning your speed dial voicemail number 39 Directory Speed dial Make a call using speed dial When in idle mode press and hold the dialing key O or 2 9 corresponding to the assigned speed dial number you wish to call OR 1 Press MENU SELECT when the handset is in idle mode 2 Press WCID or ADIR to scroll to Directory then press MENU SELECT 3 Press WCID or ADIR to scroll to Speed dial then press MENU SELECT 4 Press WcID or ADIR to scroll to the desired location 0 or 2 9 an
3. Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the telephone base or charger when not in use If the battery is depleted charge the handset for at least 30 minutes before you use it Refer to Battery charging on page 8 for details Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset You may need to purchase a new battery Please refer to Battery installation on page T The display shows No line I cannot get a dial tone First try all of the suggestions as mentioned above If the previous suggestions do not work disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone e If there is no dial tone on that other telephone either your telephone line cord may be defective Install a new telephone line cord e If changing the telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Try using a different wall jack in your home to connect your EL52103 EL52113 EL52203 EL52213 EL52253 EL52303 EL52313 EL52333 EL52353 EL52403 EL52503 telephone or contact your telephone service provider charges may apply T3
4. Appendix Troubleshooting I cannot dial out First try all the suggestions in the item The display shows No line I cannot get a dial tone Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing Check that all the telephones connected to the same telephone line are hung up Make sure to set the dial mode to the correct setting pulse dialing or tone dialing for the service in your area Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room with less background noise If other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply My cordless handset isn t performing normally Make sure the power cord is securely plugged into the telephone base Plug the power adapter into a different working electrical outlet not controlled by a wall switch Move the cordless handset closer to the telephone base You might have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handse
5. If you subscribe to a voicemail service offered by your telephone service provider you can save the voicemail number to amp 1 on each handset for easy access When you want to retrieve voicemail messages press and hold amp 1 Contact your telephone service provider for more information and assistance about your voicemail service To set your voicemail number 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Settings then press MENU SELECT 3 Press WCID or ADIR to scroll to Voicemail then press MENU SELECT 4 Use the dialing keys to enter the voicemail number up to 30 digits 5 Press MENU SELECT to save The handset shows VM saved and the stored number OR If it is your first time to set the voicemail number 1 Press and hold amp 1 in idle mode 2 Use the dialing keys to enter the voicemail number up to 30 digits 3 Press MENU SELECT to save The handset dials the saved voicemail number 14 Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates there is a new voicemail message but there is none This may occur for example when you have accessed your voicemail while away from home This feature only turns off the displayed New voicemail message and amp icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues
6. PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer retains the defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PROD
7. The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please e Remain on the line and briefly explain the reason for the call before hanging up e Perform such activities in off peak hours such as early morning or late evening 87 Appendix FCC Part 68 and ACTA Industry Canada This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five
8. This product meets the applicable Industry Canada technical specifications FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two co
9. caller can leave a voicemail message If you have voicemail provided by your telephone service provider we recommend setting your answering system to answer calls at least 2 rings earlier than your voicemail is set to answer For example if your voicemail answers after 6 rings set your answering system to answer after 4 rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow 6 seconds per ring when determining the appropriate setting Answering system Answering system overview Message capacity o SSS The answering system can record up to 99 messages depending on the length of each message The maximum recording time including message announcement and memo is 14 minutes and the recording time for individual messages can be set to 3 minutes 2 minutes or 1 minute page 55 The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them If the answering system has less than 3 minutes of recording time left Less than 3 minutes to record is announced before the message playback and Rec mem full appears on the handset screen If the memory is full the answering system announces Memory is full The number of messages and F flash alternatively in the message window and Rec mem full appears on the handset screen You must delete some messages before recording new ones Voice prompts The
10. In Canada dial 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of the washing machine or work bench Getting started Quick reference guide handset CHARGE light On when the handset is charging in the telephone base or charger ADIR VOLUME e Press to scroll up while in menus page 12 e Press to increase the listening volume pages 24 and 61 e Press to show directory entries when the handset is not in use page 34 e While entering names or numbers in the directory press to move the cursor to the right page 31 REDIAL PAUSE e Press repeatedly to review the last 10 numbers dialed page 22 e While entering numbers press and hold to insert a dialing pause pages 20 and 31 PHONE FLASH e Press to make or answer a call page 20 or 21 e During a call press to answer an incoming call when you receive a call waiting alert page 24 m1 e While reviewing a caller ID log entry press repeatedly to add or remove 1 in front of the entry before dialing or saving it to the directory page 44 Pr
11. Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Set date time and then press MENU SELECT 3 Press WcID or ADIR to select the month then press MENU SELECT or enter the 2 digit number 01 12 using the dialing keys 0 9 4 Press WCID or ADIR to select the day then press MENU SELECT or enter the 2 digit number 01 31 using the dialing keys 0 9 5 Press WCID or ADIR to select the year or enter the 2 digit number 00 99 using the dialing keys 0 9 then press MENU SELECT 6 Press WcID or ADIR to select the hour then press MENU SELECT or enter the 2 digit number 00 23 using the dialing keys 0 9 T Press WCID or ADIR to select the minute then press MENU SELECT or enter the 2 digit number 00 59 using the dialing keys 0 9 8 Press WCID or ADIR to choose AM or PM Press MENU SELECT to save ae NOTE lf the date and time is not set when the message is recorded the system announces Time and date not set before it plays the message 16 Telephone settings Handset settings Home area code If you dial 7 digits to make a local call no area code required enter your area code into the telephone as home area code When you receive a call from within your home area code the caller ID log only displays the 7 digits of the telephone number This feature makes it easy for you to make a call from the caller ID log If you dial 10 digits to make a local call
12. and the battery icon shows B place it in the telephone base or charger when not in use i NOTES If you are on a call in low battery mode you hear 4 short beeps every 50 seconds e If no battery is installed in the handset when you place it in the telephone base or charger the screen shows No battery Follow the instructions in Battery installation on page 7 to install the battery After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time see page 16 To skip setting the date and time press 6 oFF CANCEL Getting started Wall mount installation The telephone base comes ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronics retailers Professional assistance may be required to install the mounting plate Tabletop to wall mount installation To change the telephone base from tabletop installation to wall mount installation make sure you first unplug the power adapter from the electrical outlet and the telephone line cord from the telephone wall jack 1 Plug the power cord and telephone line into the telephone base If you are using a DSL filter plug the other end of the telephone line into the filter Route the telephone line c
13. available for every incoming call The callers may intentionally block their names and or telephone numbers ae NOTE You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service About home area code See Home area code on page 17 to determine if you should enter your area code Entering the area code changes how numbers are displayed in the caller ID log and how to return a call from the caller ID log see View dialing options on page 44 41 Caller ID Caller ID log How caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base Each entry may have up to 24 digits for the telephone number and 15 characters for the name Entries are stored in reverse chronological order The telephone deletes the oldest entry when the log is full to make room for new calls This information is common to all handsets so changes made to any handset are reflected in all other handsets If you answer a Call before the information appears on the screen it does not show in the caller ID log ae NOTE The caller ID information might not be available for every incoming call The callers might intentionally block their names and or telephone numbers see Reasons for missing caller ID information on page 47 Memory match If the incoming telephone number matches the las
14. dial The telephone system has nine speed dial locations 2 9 0 and a voicemail access location amp 1 where you can store the telephone numbers you wish to dial more quickly You can store up to 30 digits in each location Speed dial assignments can only be selected from the existing directory entries The voicemail access number must be manually entered Assign a speed dial number 1 Press MENU SELECT when the handset is in idle mode 2 Press WCID or ADIR to scroll to Directory then press MENU SELECT 3 Press WCID or ADIR to scroll to Speed dial then press MENU SELECT 4 Press WcID or ADIR to choose your desired speed dial location or press the dialing key 2 9 0 corresponding to the location you wish to assign then press MENU SELECT The handset briefly shows Copy from DIR and then enters the directory 5 Press WCID or ADIR to scroll to the phone number you wish to assign to the selected speed dial location 6 Press MENU SELECT to save The name up to 12 characters of the desired directory entry appears in the selected speed dial location 38 Directory Speed dial Reassign a speed dial number 1 o Press MENU SELECT when the handset is in idle mode 2 Press WCID or ADIR to scroll to Directory then press MENU SELECT 3 4 Press WcID or ADIR or the dialing key 2 9 0 corresponding to the Press WCID or ADIR to scroll to Speed dial then press MENU SELECT location you wish to reassign
15. entry to the directory without a number Unable to save displays e Ifthe telephone number has more than 15 digits only the last 15 digits appear in the caller ID log However the telephone can still save all digits up to 24 digits of that telephone number from the caller ID log in the directory e You might need to change how a caller ID number is saved in the directory if the entry does not appear in the correct format Caller ID numbers might appear with an area code that is not necessary for local calls or without a 1 that is necessary for long distance calls For details see View dialing options on page 44 46 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons Screen message Reason PRIVATE NAME The caller prefers not to show the name PRIVATE NUMBER The caller prefers not to show the telephone number PRIVATE CALLER The caller prefers not to show the name and telephone number Your telephone service provider cannot determine the caller s name UNKNOWN NUMBER Your telephone service provider cannot determine the caller s telephone number UNKNOWN CALLER Your telephone service provider cannot determine the caller s name and telephone number Calls from other countries may also generate this message 47 Answering system Answering system settings Use the answering system menu in the handset to turn the answering system on o
16. is selected the number of rings changes to 2 when there are new messages see Number of rings on page 52 e If the memory is full or the answering system is off the answering system answers after 10 rings e In some cases the answering system is affected by the ringing system used by the telephone service provider e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail see Answering system and voicemail indicators on page 56 To determine how many rings activate your voicemail contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems 80 Appendix Troubleshooting The answering system announces Time and date not set You need to reset the date and time see Set date time on page 16 The answering system does not respond to the remote commands Make sure to enter your remote access code correctly see Remote access code on page 53 Make sure you are calling from a touch tone telephone When you dial a number you should hear tones If you hear clicks the telephone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try waiting
17. messages then begins playback The message sequence is shown on the message window 3 Press m PLAY STOP to stop the playback Q NOTE If there are no messages in the answering system the system announces You have no message when you attempt to listen to messages To listen to messages at the handset 1 Press MENU SELECT when the handset is in idle mode 2 Press MENU SELECT to select Play messages 3 The system announces the number of messages then begins playback The message sequence is shown on the handset s screen i6 Hew 06 Old 4 Press f OFF canceL to stop the playback ECO i NOTE If there are no messages in the answering system the handset shows No message and announces You have no message when you attempt to listen to messages 60 Answering system Message playback Options during playback When a message is playing you can adjust the playback volume skip repeat or delete the message When messages are playing on the telephone base Press W A4 VOLUME to adjust the message playback volume 1 8 Press REPEAT to repeat the playing message Press REPEAT twice to listening to the previous message Press SKIP to skip to the next message Press X DELETE to delete the message The telephone base announces Message deleted Press gt a PLAY STOP to stop the playback When messages are playing on the handset Press ADIR VOLUME to increase or
18. page 60 e During call screening press to temporarily turn the call screening on or off page 58 0 HANDSET LOCATOR Press to page all handsets page 27 v A VOLUME e When the telephone is not in use press to adjust the telephone base ringer volume page 19 e During call screening or message playback press to adjust the listening volume pages 58 and 61 6 ANS ON OFF Press to turn the built in answering system on or off Getting started Telephone base and charger installation Install the telephone base and charger as shown below If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters The telephone base comes ready for tabletop use If you want to mount your telephone on a wall refer to Wall mount installation on pages 9 11 for details Plug one end of the telephone line cord into a telephone wall jack Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch A DSL filter not included is required if you have DSL high speed Internet service Route the cords through the slots Plug the small end of the base power adapter into the powe
19. system provides voice prompts to guide you to operate the answering system 57 Answering system Answering system overview Call screenin Call screening at the base If the answering system and call screening are on the announcement and the incoming message can be broadcast at the telephone base when a call arrives You can turn call screening on or off using the handset see Call screening on page 51 When call screening is off you can temporarily turn on the call screening by pressing gt a PLAY sToP or A VOLUME on the telephone base The call screening will automatically be off for the next incoming call If call screening is on and you want to silence the telephone base while it is recording messages press gt a PLAY STOP on the telephone base The call screening will be on for the next incoming call Call screening at the handset If the answering system is turned on when there is an incoming call and it is answered by the answering system the handset screen shows To screen call press SELECT By pressing MENU SELECT you can screen the call at the handset 58 Answering system Answering system overview Call intercept While call screening you can stop the recording and speak to the caller e If the call is screened at the base press PHONE FLASH or 4 SPEAKER on the handset to stop recording and speak to the caller e If the call is screened at the handset press PHONE FLASH on the hand
20. the date and time need to be set 1 99 and F Memory is full Messages must be deleted before new messages alternating can be recorded The answering system is being programmed by a system handset The answering system is answering a call or recording a memo or announcement The answering system is being accessed remotely The directory or caller ID log is being accessed by a system handset Telephone base ringer volume while adjusting Speaker volume level of the telephone base while adjusting 64 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch tone telephone Remotely access the answering system 1 Dial your telephone number from any touch tone telephone 2 When the answering system answers enter the 2 digit remote access code 19 by default refer to Remote access code on page 53 The answering system automatically announces the number of messages new or old if there are any 3 If there are new messages the answering system automatically begins to play all new messages only OR If there are no new messages the answering system automatically begins to play all old messages 4 You can also enter the remote commands Press to listen to all messages If there are new messages the system plays only the new messages in chronological order If there are no new messages the system plays all old messages in chronol
21. the user s manual Observe all markings on the product e Avoid using a telephone during a thunderstorm There might be a slight chance of electric shock from lightning e Do not use a telephone in the vicinity of a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc e Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly e Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abra
22. think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and
23. 4 for EL52503 Battery compartment cover 1 for EL52103 EL52113 2 for EL52203 EL52213 EL52253 3 for EL52303 EL52313 EL52333 EL52353 4 for EL52403 5 for EL52503 Power adapter for telephone base Wall mount bracket Telephone line cord User s manual EL52103 EL52113 EL52203 EL52213 EL52253 EL52303 EL52313 EL52333 EL52353 EL52403 EL52503 DECT 6 0 cordless telephone answering system with caller ID call waiting Table of contents Getting started Installation ssssscssccisscsaccarcosassancsvnsssaccsncoassssssssassanestecasastancees 1 Quick reference guide handset eseee 2 Quick reference guide telephone base 5 Telephone base and charger installation 6 Battery installation and charging T Battery installation Ba tb Qry CMA GING scscsscssssssscshescsssnepastanessectenssannssoneys Wall mount installation csecccsssssseessssssseeeseeeee 9 Tabletop to wall mount installation 9 Wall mount to tabletop installation 11 Telephone settings MORON OVERVICW secccescsssccssccnssccstcstacinacrencsssntenstesaassctenctacs 12 Handset SettingS sosssessccccsssesececensseeesecennsetecesennes Ringer volume Ringer toh esnsisnsisnsnssnussnunsminsnis LED langages 14 Set speed dial voicemail numbetv 14 Clear voicemail indication 15 KEY TOMO uniten a EEA AET 15 Set ALO TIMES sa sssctsseicossstedenusstedsaotanssav
24. BATTERY Refer to Battery charging on page 8 for details You may need to purchase a new battery Please refer to Battery installation on page 7 The charge light is off Make sure the power cord is plugged in correctly and securely Make sure the battery is installed correctly in the handset Follow the instruction in Battery installation on page 7 to install the battery Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth 75 Appendix Troubleshooting I get noise static or weak signals even when I m near the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone base and charger installation on page 6 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Do not install this telephone near a microwave oven or on the same electrical outlet Y
25. E FLASH 4 SPEAKER or INT The outside call is still on hold and both handset screens now show Intercom You can now have a private conversation between system handsets a NOTES e To cancel the intercom call and return to the external call before the intercom call is answered press e OFF CANCEL PHONE FLASH or INT on your originating handset e If the called party does not answer within 100 seconds or if the device is in use on a call or out of range the calling handset shows Unable to call on its screen and automatically returns to the outside call 3 From the intercom call you have the following options e You can let the other handset join you on the outside call in a three way conversation Press and hold INT on the originating handset e You can transfer the call Press sf OFF CANCEL or place your handset back in the telephone base or charger Your originating handset screen shows Transferred The other handset automatically connects to the outside call e You can switch between the outside call Outside call appears on the screen and the intercom call Intercom appears on the screen Press INT on the originating handset to switch e The called party can end the intercom call by OFF CANCEL or placing the other handset back in the telephone base or charger The outside call continues with the originating handset 29 Directory Directory overview Shared directory The directory is stored in the teleph
26. ES e You cannot register a handset if any other system handset is in use e You can only register one handset to the telephone base at a time 67 Appendix Deregistering handsets If you want to replace a handset or reassign the designated handset number of a registered handset you must deregister all handsets that are registered to the telephone base and then register each handset individually To make deregistration easier read all of the instructions on this page before you begin Deregister all handsets from the telephone base 1 Press and hold HANDSET LOCATOR on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash Immediately press HANDSET LOCATOR again You must press 6 HANDSET LOCATOR while the IN USE light is still flashing The IN USE light flashes for approximately five seconds The deregistration takes about 10 seconds to complete All handsets display To register HS and see manual alternately if the deregistration was successful To register the handset s to the telephone base again follow the registration instructions on the previous page Q NOTES If the deregistration fails you may need to reset the system and try again To reset unplug the power from the telephone base and plug it back in You cannot deregister the handsets if any other system handset is in use Even if the battery is depleted you can still deregist
27. HANDSET LOCATOR plug the telephone base power adapter back to the power outlet 3 After about 20 seconds when the IN USE light starts flashing release 6 HANDSET LOCATOR and then press it again within two seconds When the phone successfully enters the CEC battery charging testing mode the IN USE light turns off and all handsets display To register HS and see manual alternately When the phone fails to enter this mode repeat all the steps as mentioned above To deactivate the CEC battery charging testing mode 1 Unplug the telephone base power adapter from the power outlet then plug it back in The telephone base is powered up as normal 2 Register your handsets back to the telephone base See page 67 for handset registration instructions 89 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to our website at www telephones att com or cau 1 800 222 3111 in canada dial 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the
28. If XX new messages displays on the handset and the message window on the telephone base flashes there are new messages recorded on the built in answering system To listen to your message s press MENU SELECT twice on the handset page 60 or press gt m PLAY sTOP on the telephone base page 60 e If X and New voicemail display on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail dial an access number provided by your telephone service provider followed by a security code or PIN Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than the answering system turn off the answering system To use the answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider If you are on a call or if the answering system is busy recording a message and you receive another call the second
29. K Key tone 16 L LCD language 14 Limited warranty 90 92 Index Index M Maintenance 83 Making a call 20 Memo 63 Memory match 42 Menu 12 Message playback 60 62 Message window displays 64 Missed new calls indicator 43 Mute 24 N Number of rings 52 P Pause 20 Predialing on hook dialing 20 R Reasons for missing caller ID information 47 Recording time 55 Redial 22 23 Remote access 65 Remote access code 53 Remote commands 65 Repeat messages 61 65 Ringer tone 13 S Screen icons 69 Skip messages 61 Speakerphone switching 21 Speed dial 38 40 T Tabletop installation 11 Technical specifications 93 Temporary ringer silencing 20 Temporary tone dialing 25 Troubleshooting 73 82 V Voicemail 14 Voice prompts 57 Volume 13 19 24 W Wall mount installation 9 95 Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch tone telephone Cut along dotted line Call your telephone number then enter e atat your 2 digit remote access code preset SS to 19 Action Remote command Play all messages sssessessssoososcosereeoessesce 1 Play NEW MESSAGES cseecssecceeecseeeseseneeees 2 Delete the MESSAGE recceccseesseeeeeere 3 during message playback Delete all old messages eeeeeseeeneees 33 Fold here Repeat or GO DaCK ou seecsecssescs
30. OVerTVIeW eecseescseesssteseseeeeee 56 Answering system and voicemail HCI GAL ONS cera cess ecesaccnnesassenscttnaectenrsbasssunnnncadestennesaese 56 Using the answering system and VOICeMAil TOGETHEL nscrosesecossssereseserssesecesners 56 Message capacity 57 VOICE PRO MMPS ress scccnssensvinstnscasersnasicassinseserssenessienee 57 Call screening Call intercept Temporarily turn off the message alert Message playback Options during playback eee 61 Delete all Old messages ssssscsssssscseseoresese 62 Recording and playing MEMOS 63 Record a memo Play back memos Message window iSplayS 0 esses 64 REMOTE ACCES Saniser 65 Remotely access the answering system 65 Appendix Adding and registering handsets 2 67 Deregistering handsets ssssssssseocsssssovcossssoreessssse 68 Screen icons indicator lights and alert TONE Sanear a aaa shed 69 SChECN ICONS onsena 69 Handset indicator lights eee 69 Telephone base indicator lights Handset alert tones Telephone base alert tones Handset display screen Messages TA MEOUDIESMOOUIMNG iunanisennonnonanonnons T3 Maintenance Important safety information Safety information Precautions for users of implanted cardiac pacemakers Pacemaker patients ECO MOU Eisses tssis Especially about telephone answering SYSTEMS 1osccsnsscecasosccnntcncostsscocosesqsncceseasnssconds
31. PEAKER DELETE e During a call press to mute the microphone page 24 a e While predialing press to erase digits page 20 e While reviewing the redial list directory speed dial list or caller ID log press to delete an individual entry pages 23 36 39 and 45 3 Getting started Quick reference guide handset MAIN MENU Play messages page 60 Answering sys page 48 Directory page 30 Caller ID log page 43 Ringers page 13 Set date time page 16 Settings page 12 Web address page 27 Using menus Press MENU SELECT to enter the main menu Press WCID or ADIR to scroll through menu items Press MENU SELECT to select or modify an item Press gf OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display Getting started Quick reference guide telephone base REPEAT e Press to repeat a message page 61 e Press twice to play the previous message page 61 Message window Displays the number of messages or other answering system information S atat a X DELETE e Press to delete the message currently playing page 61 e Press twice to delete all old messages when the telephone is not in use page 62 gt lt DELETE REPEAT A J SKIP NOE Ie Press to skip a message page 61 ANS ON OFF VOLUME HANDSET LOCATOR gt a PLAY STOP ham s O s e Press to start or stop message playback IN USE
32. Q at amp t User s manual EL52103 EL52113 EL52203 EL52213 EL52253 EL523037 EL52313 EL52333 EL52353 EL52403 EL52503 DECT 6 0 cordless telephone answering system with caller ID call waiting Congratulations on purchasing your new AT amp T product Before using this AT amp T product please read Important safety information on pages 84 86 of this user s manual Please thoroughly read the user s manual for all the feature operations and troubleshooting information you need to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 This telephone meets the California Energy Commission regulations for energy consumption Your telephone is set up to comply with the energy conserving standards right out of the box No further action is necessary Model number EL52103 EL52113 one handset system EL52203 EL52213 EL52253 two handset system EL52303 EL52313 EL52333 EL52353 three handset system EL52403 four handset system EL52503 five handset system Type DECT 6 0 cordless telephone answering system with caller ID call waiting Serial number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom of the telephone base Compatible with Telephones identified with this logo have reduced noise and Hearing Aid T Coil interference when used w
33. R to scroll to Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to Answer on off then press MENU SELECT 4 Press WCID or ADIR to select between On and Off then press MENU SELECT to save the setting Using the telephone base e Press ANS ON OFF to turn the answering system on or off If the answering system is turned on it announces Calls will be answered If the answering system is turned off it announces Calls will not be answered Q NOTES e Ifthe answering system is off and there is an incoming call the system answers after 10 rings and announces to the caller Please enter your remote access code For more information about remote access see Remote access code on page 53 e You can turn the answering system on or off from either the handset or the telephone base but you can only use the handset to change the other answering system settings e You cannot turn the answering system on or off while a handset is on a call or the telephone base is playing messages 50 Answering system Answering system settings Call screening You can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded However whether the call screening is on or off the incoming messages can always be played through the handset To change the settings 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press
34. REDIAL PAUSE and then WcID or ADIR or pressing REDIAL PAUSE repeatedly to locate the desired number Press MENU SELECT to copy the number Press MENU SELECT to save the number in the display 6 Enter the name when prompted Use the dialing keys and refer to Character chart on page 32 to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key e Press O to add a space e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters 31 Directory Create directory entries Character chart Dialing Characters by number of key press 7 Press MENU SELECT to store your new directory entry The handset shows Saved and a confirmation tone sounds Q NOTE The screen shows Number repeated if the number is already in the directory You cannot save the same number more than once 32 Directory Create directory entries Add a predialed telephone number to the directory 1 Press MENU SELECT twice to move on to edit the name Press MENU SELECT to store your new directory entry While the handset is in idle mode use the dialing keys to enter the telephone number up to 30 digits e Press and hold REDIAL PAUSE to insert a 3 second dialing pause a P appears e Press MUTE DELETE to erase a digit e Press a
35. UCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 90 Appendix Limited warranty 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 5 How do you get warranty service To obtain warra
36. WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to Ans sys setup then press MENU SELECT 4 Press MENU SELECT to select Call screening 5 Press WCID or ADIR to choose On or Off 6 Press MENU SELECT to save your setting ae NOTE For more details about the features of call screening see Call screening on page 58 51 Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after 2 3 4 5 or 6 rings You can also select Toll saver which is explained below Unless you change it the answering system answers an incoming call after three rings To set the number of rings 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to Ans sys setup then press MENU SELECT 4 Press WcID or ADIR to scroll to of rings then press MENU SELECT 5 Press WCID or ADIR to scroll and choose among 2 3 4 5 6 or Toll saver e Toll saver the answering system answers a call after two rings if you have new messages and after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area 6 Press MENU SELECT to save your setting i NOTE If you subscribe to a voicemail service offered thro
37. all 4 Refer to Telephone base and charger installation on page 6 to install the telephone base 11 Telephone settings Menu overview Use the menu to change the telephone settings 1 Press MENU SELECT in idle mode when handset is not in use to enter the main menu 2 Press WCID or ADIR to scroll through menu items 3 Press MENU SELECT to select or save the indicated item OR Press OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display Press and hold oFF CANCEL to cancel an operation and return to idle mode 12 Telephone settings Handset settings Ringer volume You can set the handset ringer volume level 1 6 or turn the ringer off When the ringer is off Q and Ringer off appears on the handset screen 1 2 Press MENU SELECT to select Ringer volume Press MENU SELECT to save your preference Press MENU SELECT in idle mode to enter the main menu Press WCID or ADIR to scroll to Ringers then press MENU SELECT Press WCID or ADIR to sample each volume level i NOTES Changing the handset ringer volume does not affect the base ringer volume For more information on the base ringer volume see Telephone base ringer volume on page 19 The handset ringer volume also determines the ringer volume of intercom calls and paging tones If the handset ringer volume is off that handset ringer is silenced for all incoming calls However that hand
38. andset e For models with two to four handsets all handsets can be used at the same time on an outside call For models with five handsets you can use a maximum of four handsets If the fifth handset attempts to join the call the handset screen shows Unable to call 26 Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets To start the paging tone e Press amp HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds To stop the paging tone e Press PHONE FLASH 4 gt SPEAKER e7 OFF CANCEL or any dialing key 0 9 or on eu the handset s F baie a e Press amp HANDSET LOCATOR on the e a telephone base oh 5 m6 w7 w8 9 0 H OR even e Place the handset in the telephone base or charger a NOTES If you press MUTE DELETE on a handset the ringer of that handset is silenced but the paging tone continues on the other handsets e If a handset is accessing the answering system on a call intercom call or outside call or out of range that handset does not beep when paged e You cannot use the handset locator feature while the telephone base is playing messages or the answering system is being accessed remotely Web address You can use the web address feature to view the AT amp T website address 1 Press MENU SELECT in idle mode 2 Press WCID or ADIR to scroll to Web address then press MENU SELECT T
39. base or charger Quiet mode off The quiet mode is turned off The quiet mode is turned on The answering system has less than 3 minutes to record Recmemfull The answering system memory is full The ringer is muted temporarily during an incoming call Saved An entry has been successfully saved in the directory The handset speakerphone is in use To register HS The handset is not registered to any telephone base see manual To screen call The system is recording a message Press SELECT to screen a call press SELECT on a handset You have transferred an outside call to another cordless handset Intercom failed You try to join a call when there are already four handsets on that call You try to make a call when the handset is out of range Unableto save You cannot save a caller ID log entry to the directory without a number XX missed calls There are XX new calls in the caller ID log There are XX new messages in the answering system T2 Unable to call Appendix Troubleshooting If you have difficulty with your telephone please try the following suggestions For customer service or to purchase accessories or replacement parts visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 My telephone doesn t work at all Make sure the power cord is securely plugged in Make sure that the battery connector is securely plugged into the cordless handset
40. bstitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase 92 Appendix Technical specifications RF frequency band 1921 536MHz 1928 448MHz Operating temperature 32 F 122 F 0 C 50 C Telephone base voltage 96 130Vrms AC voltage 60Hz Handset voltage 2 4VDC 3 2VDC Charger voltage AC6V 300mA AC adapter output Operating times Talk time handset up to 7 hours Telephone base voltage DC6V 400mA DC adapter output Talk time speakerphone up to 3 5 hours Standby up to 5 days Operating time varies depending on your actual use and the age of battery DECT 6 0 digital technology Digitally Enhanced Cordless Telecommunications DECT 6 0 is a new frequency band that transmits your voice across multiple channels This technology provides superior quality of voice and sound high protection against wiretapping and better range than 2 4GHz and 5 8GHz phone systems while not interfering with wireless routers Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over a certain distance wh
41. call but the handset which initiates the intercom call does have the calling tone as normal 18 Telephone settings Telephone base ringer volume When the telephone base is not in use press v A VOLUME on the telephone base to set the ringer volume level 1 6 or turn the ringer off A sample of the ringer sounds as you adjust the volume The telephone base announces Base ringer is off when you set the volume to 0 Cu a NOTE If a handset is on an outside call the telephone base volume cannot be changed 19 Telephone operation Making answering and ending calls Making a call To make a call The screen displays the e Press PHONE FLASH or 4 SPEAKER then enter elapsed time as you the telephone number talk in hours minutes and seconds On hook dialing predialing 1 Use the dialing keys to enter the telephone number up to 30 digits e Press and hold REDIAL PAUSE to insert a 3 second dialing pause a P appears e Press MUTE DELETE or f oFF CANCEL to erase digits 2 Press j PHONE FLASH or SPEAKER to call i NOTES e Pressing spHone FLASH to access services from your telephone service provider does not affect the elapsed time e When a handset is on a call and there is another handset attempts to access the directory speed dial list or caller ID log the screen of the other handset shows Not available Temporary ringer silencing To silence the ringer temporarily on tha
42. can be used on an outside call see Join a call in progress on page 26 or a separate intercom call Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call there is an alert tone To answer the incoming outside call e Press PHONE FLASH The intercom call ends automatically To end the intercom call without answering the incoming outside call e Press amp OFF CANCEL The intercom call ends and the handsets ring for the incoming call To let the answering system answer the incoming outside call e Do nothing Continue with the intercom call If the answering system is on it answers the incoming call after the number of rings you have set 28 Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset 1 During a call press INT e If you have 2 handsets the outside call is put on hold and your originating handset screen shows Calling HS X The other handset rings and its screen shows HS X is calling e If you have more than 2 handsets your originating handset screen shows Intercom to Use the dialing key to enter a handset number The outside call is put on hold and your originating handset screen shows Calling HS X The destination handset rings and its screen shows HS X is calling 2 To answer the intercom call on the other handset press any dialing key 0 9 or PHON
43. croll to Caller ID log then press MENU SELECT 3 Press WCID or ADIR to scroll to the desired entry Press pound key to view other dialing options if necessary See View the dialing options on page 44 for more details 4 Press MENU SELECT The telephone automatically dials the displayed number 25 Telephone operation Options while on calls To access the redial list while on a call 1 Press REDIAL PAUSE The screen shows the number most recently called To view up to 10 recently called numbers press ADIR WcID or REDIAL PAUSE repeatedly to scroll to the desired number 2 Press MENU SELECT The handset dials the displayed number o NOTES While on a call you cannot edit a directory entry or redial entry or copy a caller ID entry into the directory e Ifthe directory speed dial list caller ID log or answering system is being used and you attempt to access one of them the screen shows Not available e Press oFF CANCEL to exit directory caller ID log or redial list and return to the call without dialing the displayed number Join a call in progress If a handset is already on a call and you would like to join the call Press PHONE FLASH or SPEAKER on another system handset To end the call Press OFF CANCEL or place the handset in the telephone base or charger The call does not end until all handsets hang up 9 NOTES This feature is only applicable to models with more than one h
44. ctly in the telephone see Home area code on page 17 e If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line and the telephone wall jack see Telephone base and charger installation on page 6 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters My telephone does not receive caller ID when on a call e Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider Caller ID features work only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment A X icon shows on the display and don t know why e Your telephone has voicemail indication that is separate from the built in answering system If X appears on the display then your telephone has received a signal from your telephone service provider that you have a voicemmail message waiting for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail cannot retrieve voicemail messages e Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently see Answering syst
45. d then press PHONE FLASH or 4 SPEAKER to call Check your voicemail using speed dial Press and hold the amp 1 key on your handset to dial your voicemail number 40 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if BEEP e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID or only call waiting service e You don t subscribe to caller ID or call waiting services There may be fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and el G2 Es r w4 x5 mG the caller are in areas offering caller ID services and if both eo B w9 telephone service providers use compatible equipment The e 00 ott D m m time and date are sent by the telephone service provider along with the call information The caller ID information may not be
46. do not use this home area code feature If you do you will not be able to place calls from your caller ID log because they have only 7 digits 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Settings then press MENU SELECT 3 Press WCID or ADIR to scroll to Home area code then press MENU SELECT 4 Use the dialing keys to enter your 3 digit area code Press MUTE DELETE to erase digits while editing 5 Press MENU SELECT to save the setting i NOTE If in the future your telephone service provider requires you to dial 10 digits to make a local call area code telephone number you need to delete your home area code While the home area code is displaying in Step 4 press and hold muTE DELETE The home area code is now restored to its default setting of __ _ empty Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone 1 Press MENU SELECT in the idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Settings then press MENU SELECT 3 Press WcID or ADIR to scroll to Dial mode then press MENU SELECT 4 Press WCID or ADIR to choose between Touch tone and Pulse 5 Press MENU SELECT to save the setting i NOTE If you have dial pulse rotary dialing service only refer to Temporary tone dialing on page 25 to temporarily switch from
47. e PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation might not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of su
48. e answering system is answering an incoming call or when the answering system is being accessed remotely VOLUME HANDSET LOCATOR e On when a handset is being registered e Flashes slowly when another telephone on the same line is in use or when all handsets are being deregistered e Flashes quickly when there is an incoming call Handset alert tones ishab A key is pressed short bee i Plays at the end of each message playback ii b Beginning or end of recording ong bee 9 P Plays at the end of all messages playback Error tone The command has failed 2 short beeps You have reached the beginning or end of the list You have reached the minimum or maximum listening volume The handset is out of range or there is no power at the 3 short beeps telephone base 3 short high pitched beeps Confirmation tone The telephone has completed the command successfully 4 short beeps Low battery warning Telephone base alert tones One short beep Plays at the end of each message playback Beeps every 10 seconds Message alert tone is on and there are new messages e Call screening is on and the answering system is about to One long beep record a message e Plays at the end of all messages playback Appendix Handset display screen messages Call log empty You are accessing an empty caller ID log Calling HS X For models with two or The handset is calling another handset for intercom calls more handsets onl
49. e is installed and running for your nontraditional telephone service e Make sure to plug your USB port adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e If you are using a firewall it may prevent access to your nontraditional telephone service Contact your service provider for more information I ve set my LCD language to Spanish or French and don t know how to change it back to English e Press MENU SELECT in idle mode Enter 364 using the dialing keys You hear a confirmation tone Common cure for electronic equipment If the telephone is not responding normally try resetting the telephone Do the following in the order listed 1 Disconnect the power to the telephone base Disconnect the cordless handset battery and spare battery if applicable Wait a few minutes Connect power to the telephone base oR WN Completely remove and then replace the battery Place the cordless handset into the telephone base 6 Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place 82 Appendix Maintenance Taking care of your telephone e Your cordless telephone contains sophisticated electronic parts
50. e service provider and someone calls while you are already on a call you hear a beep e Press PHONE FLASH to put your current call on hold and take the new call E e Press PHONE FLASH anytime to switch back and forth between calls Q NOTE For more information on caller ID with call waiting refer to About caller ID on page 41 24 Telephone operation Options while on calls Temporary tone dialing If you have dial pulse rotary dialing service only you can temporarily switch from pulse tone dialing to touch tone rors w8 O dialing during a call 0 eR 1 During a call press TONEX 2 Use the dialing keys to enter the desired number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dial mode after you end the call Chain dialin While on a call you can initiate a dialing sequence from numbers stored in the directory caller ID log or redial list Doing this can be useful if you need to access numbers other than telephone numbers such as account numbers or access codes To access the directory while on a call 1 Press MENU SELECT 2 Press MENU SELECT to choose Directory 3 Press WCID or ADIR to scroll or use the dialing keys 0 9 to find the desired entry see Search by name on page 35 4 Press MENU SELECT The telephone automatically dials the displayed number To access the caller ID log while on a call 1 Press MENU SELECT 2 Press WCID or ADIR to s
51. eeeseeenseens 4 STO o EE E EEEE EEE 5 Help SMU iisisesisesiisecissssisesssiciiissi 5 Skip the MESSAGC rseccseecctscctsecseesseeeoes 6 Record announcement eseeecseecseeeneees xT Turn system ON OF Off un eeeeeseecseeeseeeeeees 0 End remote access Call 8 or hang up EL52103 EL52113 EL52203 EL52213 EL52253 EL52303 EL52313 EL52333 EL52353 EL52403 EL52503 DECT 6 0 cordless telephone answering system with caller ID call waiting 2012 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China E atat www telephones att com 2012 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 4 0 AT amp T 05 14
52. em and voicemail indicators on page 56 If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail 19 Appendix Troubleshooting Incomplete messages e If a caller leaves a very long message part of it may be lost when the system disconnects the call after the maximum recording time you have set see Message alert tone on page 54 e If the caller pauses for longer than 7 seconds the answering system stops recording and disconnects the call e If the answering system s memory becomes full during a message the answering system stops recording and disconnects the call e If the caller s voice is very soft the answering system may stop recording and disconnects the call e If someone picks up the call at a telephone on the same line during a message the answering system stops recording and disconnects the call Part of the message may be lost Difficulty hearing messages e Press VW A VOLUME to adjust the speaker volume on the telephone base e Press ADIR VOLUME to increase the message playback volume on a handset The answering system does not answer after correct number of rings e Make sure the answering system is on When the answering system is on ANS ON should show on the handset and the ANS ON OFF light is lit on the telephone base see Answer on off on page 50 e If toll saver
53. er the handsets by following the steps as mentioned above After the handset is charged for at least ten minutes the screen shows To register HS and see manual alternately 68 Appendix Screen icons indicator lights and alert tones Screen icons The battery icon flashes when the battery is low and needs charging flashing The battery icon animates when the battery is charging animated display The battery icon becomes solid when the battery is fully charged ay e2 e3 The handset ri is t d off e handset ringer is turned off ae as c6 cy eS ed There are new voicemail received from o QQ eff the telephone service provider O we w R F k vast The answering system is turned on a The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base The entry you are reviewing is new in the caller ID log The message number currently playing and total number of new old messages recorded Handset indicator lights CHARGE light On when the handset is charging in the telephone base or charger Extra large display SPEAKER light On when the speakerphone is in use 69 Appendix Screen icons indicator lights and alert tones Telephone base indicator lights ANS ON OFF light atat On when the built in answering system is on IN USE light REPEAT On when the handset is in use when th
54. ess and hold to set or dial your voicemail number page 14 TONE Press to switch to tone dialing temporarily during a call if you have pulse service page 25 4 gt SPEAKER Press to turn on the handset speakerphone press again to resume normal handset use page 21 e4 pons w LD SPEAKER werf INT Getting started Quick reference guide handset vCiID VOLUME e Press to scroll down while in menus e Press to decrease the listening volume pages 24 and 61 e Press to show the caller ID log when the handset is not in use page 43 e While entering names or numbers in the directory press to move the cursor to the left page 31 MENU SELECT e Press to display the menu page 12 e Once in the menu press to select an item or save an entry or setting page 12 e7 OFF CANCEL e During a call press to hang up page 21 e While using menus press to cancel an operation back up to the previous menu or exit the menu display page 12 or press and hold to exit to idle Co mode PHONE aD AS e Press and hold while the handset is not in use to FLASH CANCEL erase the missed call indicator page 43 asc or 3 QUIET e Press and hold to set and turn on the QUIET mode or turn it off e When reviewing a caller ID log entry press repeatedly to view other dialing options INT w 0 wf Press to initiate an intercom conversation or transfer a call C D MUTE INT MUTE DELETE S
55. he screen shows the AT amp T Website address 27 Telephone operation Intercom Make and answer an intercom call Use the intercom feature for conversations between handsets This feature is only available if you have at least two system handsets 1 Press INT on your handset when not in use e If you have 2 handsets your originating handset screen shows Calling HS X The other handset rings and its screen shows HS X is calling e If you have more than 2 handsets your originating handset screen shows Intercom to Use the dialing key to select the destination handset The originating handset screen shows Calling HS X X represents the handset number The destination handset rings and its screen shows HS X is calling 2 To answer the intercom call press any dialing key 0 9 or PHONE FLASH 4 SPEAKER or INT on the other handset Both handset screens now show Intercom 3 To end an intercom call press OFF CANCEL or place the handset back in the telephone base or charger Both handset screens now show Intercom ended Q nores e Before the intercom call is answered you can cancel it by pressing e oFF CANCEL or INT on your originating handset e f the other handset is not answered within 100 seconds or if the handset is in use on a call or out of range your originating handset shows Unable to call e If you have four handsets of which two handsets are on an intercom call the other two handsets
56. hen press MENU SELECT 8 5 Press WCID or ADIR to choose On or Off 6 Press MENU SELECT to save your setting 0 NOTES The message alert tone beeps only if all the following conditions are met The answering system is on The message alert tone is on There are new messages e To temporarily turn off the message alert tone see Temporarily turn off the message alert tone on page 59 54 Answering system Answering system settings Recording time You can set the recording time allowed for incoming messages The message length is three minutes by default To change the setting 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to Ans sys setup then press MENU SELECT 4 Press WcID or ADIR to scroll to Recording time then press MENU SELECT 5 Press WCID or ADIR to scroll and choose 3 minutes 2 minutes or 1 minute 6 Press MENU SELECT to save your setting 55 Answering system Answering system overview Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages those left on its built in answering system and those left on your service provider s voicemail fees may apply Your telephone s built in answering system messages and voicemail messages are separate Each alerts you to new messages differently e
57. ice might be limiting the operating range Try moving the telephone base to another location preferably on an upper floor If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is the telephone wall jack Contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Completely remove and then replace the battery Place the cordless handset in the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your telephone line cord might be defective Try installing a new telephone line cord 78 Appendix Troubleshooting My caller ID isn t working e Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone e Your caller must be calling from an area that supports caller ID e Both your and your caller s telephone service providers must use caller ID compatible equipment e Make sure the home area code is set corre
58. ich can vary with the locations of the telephone base and handset the weather and the construction of your home or office Simulated full duplex handset speakerphone The simulated full duplex speakerphone on your handset allows both ends of a call to speak and be heard at the same time Optimal performance is subject to external factors and individual usage 93 Index Index A Alert tones 70 Alphabetical search 35 Announcement 48 Answer a call 21 Answer an incoming call during an intercom call 28 Answering mode 50 Answering system 48 66 Area code 17 41 B Base ringer volume ringer volume control 19 Base volume control 19 Battery charging 8 Battery installation 7 C Call intercept 59 Call screening 51 Call transfer intercom transfer 29 Call waiting 24 41 Caller ID 41 Caller ID log call log 41 46 Chain dialing 25 Character chart 32 Charger installation 6 Clock 16 D Date and time 16 Delete all caller ID log 45 Delete messages 62 Dial a number from caller ID log 45 Dial a speed dial number 40 Dialing options 44 Dial mode 17 Directory 30 34 Directory storage 30 DSL filter 1 E Elapsed time 20 End a call 21 F Flash 24 H Handset locator 27 Handset ringer tone selectable ringer tone 13 Handset ringer volume ringer volume control 13 Important safety information 84 86 Intercom call intercom between handsets 28
59. identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product
60. igher location The telephone will have better reception when installed in a high area If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone base and charger installation on page 6 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters TT Appendix Troubleshooting My cordless handset does not ring when receive a call Make sure that the ringer is not turned off Refer to Ringer volume on page 13 Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack Make sure the power cord is securely plugged in The cordless handset may be too far from the telephone base Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the telephone base or charger when not in use You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously Try unplugging one telephone at a time until the telephone start ringing The layout of your home or off
61. ight dialing pause a P appears Press MUTE DELETE to erase a digit Use the dialing keys 0 9 to edit the name Press O to add a space Press MUTE DELETE to erase a character Press and hold mute DELETE to erase all characters Press MENU SELECT to store your new directory entry The handset shows Saved and sounds a confirmation tone Delete a number in the redial list While reviewing a number in the redial list press MUTE DELETE to delete the displayed number from the rove w0 weft redial list e C 23 Telephone operation Options while on calls Volume control While on a call press ADIR VOLUME to increase or vciD VOLUME to decrease the listening volume R When the volume reaches the minimum or maximum B VOLUME setting you hear 2 beeps y DIR e NOTE The handset volume setting and speakerphone volume setting are independent Mute Use the mute function to turn off the microphone while on a call You can hear the caller but the caller cannot hear you To turn mute on e Press MUTE DELETE When mute is on the handset screen shows Muted until the mute function is turned off To turn mute off e Press MUTE DELETE and then resume speaking When mute is off Microphone on appears temporarily on the w e0 wH handset screen P OR SPEAK y Mute is automatically turned off when you end the call Flash call waiting If you subscribe to call waiting service provided by your telephon
62. irectory The handset shows Deleting and then Contact deleted with a confirmation tone Once deleted you cannot retrieve that entry Qe NOTE If the directory entry you deleted is also in the speed dial location the telephone will automatically clear the number stored in that speed dial location Edit a directory entry 1 While reviewing a directory entry press MENU SELECT The screen shows Edit number with the current number of the entry 2 Edit the telephone number a e Use the dialing keys to enter a number up to 30 digits Press WCID or ADIR to move the cursor to the left or right Press and hold REDIAL PAUSE to enter a 3 second dialing pause a P appears Press MUTE DELETE to erase a digit Press and hold mutE DELETE to erase all digits OR e Copy a number from the redial list by pressing REDIAL PAUsE and then VCID or ADIR or pressing REDIAL PAUSE repeatedly to locate the number Press MENU SELECT to copy the number 36 Directory Dial delete and edit a directory entry 3 Press MENU SELECT to save the number The screen shows Edit name with the current name of the entry 4 Edit the characters e Press O to add a space e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters 5 Press MENU SELECT to save The handset shows Saved then the updated entry 37 Directory Speed
63. ith most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the IROA latest energy efficiency guidelines 2012 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary SGatat Quick start guide EL52103 EL52113 EL52203 EL52213 EL52253 EL52303 Cordless handset 1 for EL52103 EL52113 2 for EL52203 EL52213 EL52253 3 for EL52303 EL52313 EL52333 EL52353 4 for EL52403 5 for EL52503 9 Battery for cordless handset 1 for EL52103 EL52113 2 for EL52203 EL52213 EL52253 3 for EL52303 EL52313 EL52333 EL52353 4 for EL52403 5 for EL52503 Telephone base eee i Charger for cordless handset with power adapter installed 1 for EL52203 EL52213 EL52253 2 for EL52303 EL52313 EL52333 EL52353 3 for EL52403
64. logical Press order starting with the most recent call 2 Before dialing or saving the telephone number in the directory press pound key repeatedly to show different dialing options for local and long distance numbers Press 1 OR Press 1 repeatedly if you need to add or remove 1 in front of the telephone number 3 When the number is in the correct format for dialing press PHONE FLASH or 4 SPEAKER to call the number To save the number to the directory see Save a caller ID log entry to the directory on page 46 i NOTE If you do not need to dial the area code for local calls make sure to program your home area code see Home area code on page 17 44 Caller ID Caller ID operation Dial a caller ID log entry 1 While reviewing the caller ID log entry press WciID or ADIR to browse through the caller ID log 2 Press PHONE FLASH or 4 SPEAKER to dial the displayed entry Delete caller ID log entries To delete a caller ID log entry 1 While reviewing the caller ID log press WcID or ADIR to browse through the caller ID log 2 Press MUTE DELETE to delete the displayed entry from the caller ID log The screen shows Deleting with a confirmation tone Once deleted you cannot retrieve that entry To delete all caller ID log entries 1 Press MENU SELECT in idle mode 2 Press WCID or ADIR to scroll to Caller ID log then press MENU SELECT 3 Press WCID or ADIR to scroll to Del all call
65. microphone to record your announcement 6 Press 5 when you finish the recording The handset plays back the recorded announcement ae NOTE lf the answering system memory is full when you press 7 in Step 4 the answering system announces Memory is full You must delete some messages before you can record a new announcement Refer to Message playback on pages 60 62 To delete your announcement 1 Press MENU SELECT in idle mode 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press MENU SELECT to select Announcement The system announces To play press 2 To record press 7 4 Press 2 to play the current announcement from the speakerphone 5 Press 3 during playback to delete your recorded announcement The system announces Announcement deleted If your announcement is deleted calls are answered with the default announcement Hello Please leave a message after the tone 49 Answering system Answering system settings Answer on off Unless you change it the answering system is on and ready to record messages If the answering system is on the ANS ON icon displays on the handset screen and the ANS ON OFF light on the telephone base is on You can turn the answering system off but if you do so the answering system does not answer calls and record incoming messages Using the handset 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADI
66. nd hold MUTE DELETE to erase all digits Refer to Step 6 in Create a new directory entry on page 31 The handset shows Saved and sounds a confirmation tone 33 Directory Review the directory Review directory entries 1 Press ADIR when in idle mode The screen shows a summary briefly then the first entry in the directory Directory empty appears if there are no directory entries 2 Press WCID or ADIR to browse through the directory Entries appear alphabetically by the first letter in the name OR 1 Press MENU SELECT when in idle mode 2 Press WCID or ADIR to scroll to Directory then press MENU SELECT 3 Press WcID or ADIR to scroll to Review then press MENU SELECT The screen shows a summary briefly then the first entry in the directory 4 Press WCID or ADIR to browse through the directory Entries appear alphabetically by the first letter in the name a NOTE lf the telephone number in the directory exceeds 15 digits a dash appears after the 14th digit and the remaining digits are displayed after two seconds beginning with a dash 34 Directory Review the directory Search by name 1 Press ADIR when the handset is in idle mode 2 When an entry appears use the dialing keys 0 9 to start a name search alphabetical search The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory that begins with that let
67. nditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B 88 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy conserving standards right out of the box These instructions are intended for California Energy Commission CEC compliance testing only When the CEC battery charging testing mode is activated all telephone functions except battery charging will be disabled To activate the CEC battery charging testing mode 1 Unplug the telephone base power adapter from the power outlet Make sure all handsets are plugged with charged batteries before proceeding 2 While you press and hold 6
68. nform the other party that the call is being recorded To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the conversation SAVE THESE INSTRUCTIONS 86 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product
69. ng system Play and delete them in the same way as incoming messages Record a memo 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to Record memo 4 Press MENU SELECT The system announces Record after the tone Press 5 when you are done 5 Speak towards the microphone on the handset after a long beep You can record a memo up to 3 minutes Memos shorter than 2 seconds are not recorded 6 Press 5 to stop recording The system announces Recorded Play back memos Memos are stored as messages See Message playback on pages 60 62 for instructions on playback and deletion 63 Answering system Message window displays The message window on the telephone base displays the total number of messages See the following table for other message window displays a There are no messages in the answering system 0 After a power failure the number in the message window flashes flashing to indicate that the date and time need to be set 1 99 Total number of messages and memos Current message number during old message playback 1 99 Total number of new messages and memos The number flashes flashing when there are new messages that have not been reviewed Current message number during new message playback After a power failure the number in the message window flashes to indicate that
70. nty service in the United States of America visit www telephones att com or cau 1 800 222 3111 in canada dial 1 866 288 4268 NOTE Before calling for service please review the user s manual A check of the PRODUCT S controls and features might save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 91 Appendix Limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include a valid proof of purchase sales receipt identifying th
71. ogical order Press to listen to new messages only fe a Press during message playback to delete the current message 330 Press to delete all old messages 4 Press 4 to repeat the playing message Press 4 twice to listen to the previous message a Press to stop playback and recording Press to listen to a list of remote commands Press during playback to skip the current message and advance to the next message Press to record a new announcement Begin speaking after the long beep Press to end remote access the call ends Press to turn the answering system on or off 65 Answering system Remote access 5 Hang up to end the call and save all messages Cut out and carry the remote access wallet card at the back of this user s manual for quick reference ea NOTES If you do not enter a valid remote access code the system answers the call automatically e Once the messages have played the telephone announces the help menu options If you do not press any key with 20 seconds the remote access call ends automatically e If the memory is full the answering system answers after 10 rings and announces Memory is full Enter the remote access code Enter your remote access code to access the messages and announcements e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code 66 Appendix Adding and registering handsets Yo
72. one base and is shared by all handsets Changes made to the directory on any one handset apply to all ae NOTE Only one handset can review the directory at one time If another handset attempts to enter the directory the screen shows Not available Directory memory capacity The directory can store up to 50 entries with a maximum of 15 alphanumeric characters including spaces for the names and 30 digits for the telephone numbers If there are already 50 entries the screen shows Directory full You cannot store a new number until you delete one If the directory is empty when you access it the screen shows Directory empty Exiting the directory Press OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display Press and hold 4f oFF CANCEL to return to idle mode 30 Directory Create directory entries Create a new directory entry 1 2 Press WCID or ADIR to scroll to Directory then press MENU SELECT 3 4 Enter the telephone number when prompted Press MENU SELECT in idle mode Press MENU SELECT to choose Add contact e Use the dialing keys to enter a number up to 30 digits Press WCID or ADIR to move the cursor to the left or right Press and hold REDIAL PAUSE to enter a 3 second dialing pause a P appears Press MUTE DELETE to erase a digit Press and hold mMuTE DELETE to erase all digits OR e Copy a number from the redial list by pressing
73. ord or DSL filter through the wall mount bracket hole 2 Position the telephone base as shown below Insert the extended tabs see illustration 2 of the wall mount bracket into the slots on the back of the telephone base marked B Push the telephone base down until it is securely in place Wall mount bracket A DSL filter not included is required if you have DSL high speed Internet service Getting started Wall mount installation 3 Plug the telephone line cord or DSL filter into the wall jack Plug the power adapter into a power outlet not controlled by a wall switch 4 Align the holes on the wall mount bracket with the standard wall plate and slide the wall mount bracket down until it locks securely Bundle the telephone line cord and power adapter cord neatly with twist ties A DSL filter not included is required if you have DSL high speed Internet service DSL filter 10 Getting started Wall mount installation Wall mount to tabletop installation To change the telephone base from wall mount installation to tabletop installation follow the steps as mentioned below 1 If the telephone line cord and power adapter cord are bundled untie them first 2 Push the telephone base up to detach it from the wall mount bracket Unplug the telephone line cord or DSL filter from the wall Unplug the power adapter from the power outlet 3 Push the wall mount bracket up to remove it from the w
74. ou may experience decreased performance while the microwave oven is operating If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from one another or use a different surge protector Relocate your telephone to a higher location The telephone will likely have better reception when installed in a high area If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply experience poor sound quality when using the speakerphone For increased sound quality while using the speakerphone place the handset on a flat surface with the dial pad facing up When using a speakerphone controlling background noise in your environment is essential While you are listening to your party press MUTE DELETE to temporarily turn your microphone off When it is your turn to speak remember to press MUTE DELETE again to turn the microphone on Excessive background noise will cause a speakerphone to fade in and out Try controlling the background noise by turning off any audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while they are speaking If background noise cannot be controlled you should terminate speake
75. placement battery model BT162342 BT262342 To order visit our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 T Getting started Battery installation and charging Battery charging Once you have installed the battery the screen indicates the battery status see the following table If necessary place the handset in the telephone base or charger to charge the battery For best performance keep the handset in the telephone base or charger when not in use The battery is fully charged after 16 hours of continuous charging See Technical specifications on page 93 for battery operating times If the screen is blank you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time The screen shows Low battery until you have charged the battery without interruption for at least 30 minutes The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action O The screen is blank or shows Battery has no or very little Charge without interruption Put in charger charge The handset cannot at least 30 minutes be used The screen shows Battery has enough charge Charge without interruption Low battery and f flashes to be used for a short time at least 30 minutes The screen shows HANDSET X Battery is charged To keep the battery charged
76. press WcID VOLUME to decrease the message playback volume Press SPEAKER to switch between speakerphone and handset Press 4 to repeat the playing message Press 4 twice to listening to the previous message Press 6 to skip to the next message Press 3 to delete the message The handset announces Message deleted Press OFF CANCEL to stop playback 61 Answering system Message playback Delete all old messages Use this feature to delete all old messages Once deleted you cannot retrieve the deleted messages New messages cannot be deleted until you have listened to them To delete all old messages on the telephone base 1 Press X DELETE on the telephone base when the answering system is not in use The system announces To delete all old messages press DELETE again 2 Press X DELETE again The system announces All old messages deleted To delete all old messages on the handset 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to Delete all old then press MENU SELECT The screen shows Delete all msg 4 Press MENU SELECT to confirm The screen shows Deleting and then No old messages with a confirmation tone 62 Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answeri
77. pulse to touch tone dialing during a call 17 Telephone settings Handset settings QUIET mode When QUIET mode is turned on the telephone silences all sounds during the set period of time 1 12 hours However the handset locator paging tone and any sound generating operations initiated by users such as making calls using the speakerphone or setting ringer volume will sound as normal After you turn on QUIET mode this feature activates immediately and the answering system turns on automatically When QUIET mode is on the answering system takes calls and records messages without broadcasting them To turn QUIET mode on 1 Press and hold QUIET in idle mode to enter the QUIET mode setting screen The screen shows Quiet __ hours 1 12 2 Use the dialing keys to enter the desired number of hours 1 12 you would like to turn on QUIET mode then press MENU SELECT Your screen briefly shows Quiet mode on To turn QUIET mode off e While QUIET mode is on press and hold QUIET The screen shows Quiet mode off briefly and then returns to idle Q NOTES e If you change the base ringer handset ringer ringer volume or key tone when QUIET mode is on the sample plays but the feature is still muted after saving the setting e After QUIET mode is turned off or the set period of time has expired all muted features will be activated again e When QUIET mode is on the handset does not ring when there is an incoming intercom
78. r jack on the bottom of the telephone base Plug the other end of the telephone line cord into the telephone line jack on the bottom of the telephone base Plug the large end of the charger s power adapter into an electrical outlet not controlled by a wall switch IMPORTANT INFORMATION Use only the power adapter s provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 in Canada dial 1 866 288 4268 Ensure the small end of the charger s power adapter is plugged into the power jack on the bottom of the charger Getting started Battery installation and charging Battery installation Install the battery as shown below 1 Plug the battery 2 Insert the supplied 3 Align the cover flat connector securely battery with the label against the battery into the socket inside THIS SIDE UP facing compartment then the handset battery up as indicated slide it upwards until compartment matching it clicks into place the color coded label 4 Charge the handset by placing it To replace the battery press face up in the telephone base or the tab and slide the battery charger The CHARGE light is on compartment cover downwards when charging Lift out the old battery and disconnect it from the handset Follow the instructions to install IMPORTANT INFORMATION and charge the new battery Use only the supplied rechargeable battery or re
79. r off or change the settings for the outgoing announcement call screening number of rings remote access code and the message alert tone Announcement The announcement is the greeting callers hear when calls are answered by the answering system The telephone has a default announcement Hello Please leave a message after the tone You can use this announcement or record your own announcement You can record an announcement up to 90 seconds The system does not record any announcement shorter than 2 seconds To play the current announcement 1 Press MENU SELECT in idle mode 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press MENU SELECT to select Announcement The system announces To play press 2 To record press 7 4 Press 2 to play the current announcement from the speakerphone e Press ADIR VOLUME to increase or press vciD VOLUME to decrease the message playback volume e Press SPEAKER to switch between speakerphone and handset 48 Answering system Answering system settings To record a new announcement 1 Press MENU SELECT in idle mode 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press MENU SELECT to select Announcement The system announces To play press 2 To record press 7 4 Press 7 The system announces Record after the tone Press 5 when you are done 5 Face the handset and speak towards the
80. recently called numbers up to 30 digits each The handset beeps twice at the beginning or end of the list 3 Press sf oFF CANCEL to exit the redial list a VOLUME v CID ae NOTE lf you access an empty redial list the handset sounds an error tone Call a number from the redial list 1 Press REDIAL PAUSE in idle mode 2 Press ADIR WCID or REDIAL PAUSE repeatedly to scroll through the 10 most recently called numbers up to 30 digits each The handset beeps twice at the beginning or end of the list 3 When the number you want to call is displayed press PHONE FLASH or 4 SPEAKER to dial OR 1 Press W PHONE FLASH or 4 SPEAKER 2 Press REDIAL PAUSE then press ADIR WCID or REDIAL PAUSE repeatedly until the number you want to call is displayed 3 Press MENU SELECT The handset dials the desired number a NOTE lf you press REDIAL PAUSE when the redial list is empty the handset sounds an error tone 22 Telephone operation Redial Copy a number from the redial list to the directory Press REDIAL PAUSE 1 2 Press WCID or ADIR to scroll to the number you want to save into the directory Press MENU SELECT twice The screen shows Enter number Press and hold REDIAL PAUSE to enter a 3 second Press and hold mutE DELETE to erase all digits Press MENU SELECT again to save the number and edit the name The screen shows Enter name Press WCID or ADIR to move the cursor to the left or r
81. recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 BATTERY for locations accepting spent Ni MH batteries 85 Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the handset is synchronized with the telephone base Especially about telephone answering systems Two way recording This unit does not sound warning beeps to i
82. rphone operation and return to normal handset mode 76 Appendix Troubleshooting hear other calls while using my telephone Disconnect the telephone base from the telephone wall jack and plug in a different telephone If you still hear other calls the problem is probably in your wiring or telephone service Call your telephone service provider charges may apply My calls cut in and out while I m using my cordless handset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Move the handset closer to the base The operating range may vary with environmental conditions and time of use There may be places within your environment that a cordless telephone will not work well If the problem only occurs in certain areas of your environment you can conclude that there is nothing wrong with the telephone Do not install this telephone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If your telephone is plugged in with a modem or surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from one another or use a different surge protector Relocate your telephone base to a h
83. s then press MENU SELECT The screen shows Delete all 4 Press MENU SELECT to delete all entries from the caller ID log The screen shows Deleting with a confirmation tone Once deleted you cannot retrieve that entry 45 Caller ID Caller ID operation Save a caller ID log entry to the directory 1 While reviewing the caller ID log press WciD or ADIR to browse through the caller ID log 2 Press MENU SELECT The screen shows Edit number 3 Use the dialing keys to modify the telephone number up to 30 digits e Press WCID or ADIR to move the cursor to the left or right e Press and hold REDIAL PAUSE to enter a 3 second dialing pause a P appears e Press MUTE DELETE to erase a digit e Press and hold mutE DELETE to erase all digits 4 Press MENU SELECT to save the number in the display The screen shows Edit name 5 Use the dialing keys and refer to Character chart on page 32 to modify the name up to 15 characters e Press O to add a space e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE to erase a character e Press and hold muteE DELETE to erase all characters 6 Press MENU SELECT to save The screen shows Saved with a confirmation tone i NOTES e The screen shows Number repeated if the number is already in the directory You cannot save the same number more than once e If the directory is full the screen shows Directory full e If you try to save a caller ID log
84. set still plays the paging tone when responding to the handset locator feature see Handset locator on page 27 While the telephone is ringing press OF OFF cANCEL or MUTE DELETE to silence the ringer temporarily on that handset only see Temporary ringer silencing on page 20 Ringer tone You can choose one of 10 ringer tones for the handset 1 2 Press MENU SELECT to save your preference Press MENU SELECT in idle mode to enter the main menu Press WCID or ADIR to scroll to Ringers then press MENU SELECT Press WCID or ADIR to scroll to Ringer tone then press MENU SELECT Press WCID or ADIR to sample each tone i NOTE f you turn off the handset ringer volume you will not hear ringer tone samples 13 Telephone settings Handset settings LCD language You can select the language used for all screen displays 1 Press MENU SELECT in the idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Settings then press MENU SELECT 3 Press MENU SELECT to select LCD language 4 Press WCID or ADIR to select English Francais or Espanol 5 Press MENU SELECT twice to save your preference i NOTE If you accidentally change the LCD language to French or Spanish you can reset it back to English without going through the French or Spanish menus Press MENU SELECT in idle mode then enter 364 using the dialing keys You hear a confirmation tone Set speed dial voicemail number
85. set to stop recording and speak to the caller You can press 4 gt SPEAKER to switch between the speakerphone and the handset Temporarily turn off the message alert tone If the message alert tone is turned on the telephone base beeps every ten seconds when there are new messages Pressing any telephone base key except 0 HANDSET LOCATOR temporarily silences the message alert tone If you press X DELETE when in idle mode to temporarily turn off the message alert tone there is a voice prompt directing you to press X DELETE again to delete all old messages The message alert tone is temporarily off Only press X DELETE a second time if you wish to erase all old messages in your answering system The message alert tone resumes when you receive another message 59 Answering system Message playback You can listen to messages at the telephone base or on a cordless handset When playback begins the total number of messages is announced Before each message you hear the day and time of the recording If the date and time are not set you hear Time and date not set before playback After the last message you hear End of messages If the recording time is less than three minutes you hear Less than three minutes to record see Message capacity on page 57 To listen to messages at the telephone base 1 Press gt PLAY stoP on the telephone base to listen to the messages 2 The system announces the number of
86. sion e If this product does not operate normally read Troubleshooting on pages 73 82 in this user s manual If you cannot solve the problem or if the product is damaged refer to Limited warranty on pages 90 92 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks e Replace batteries only as described in Battery installation and charging on pages 7 8 in your user s manual Do not burn or puncture batteries they contain caustic chemicals e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if they are plugged into a ceiling or an under the table or cabinet outlet CAUTION Use only the power adapters provided with this product To obtain a A replacement visit our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 84 Appendix Important safety information Especially about cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the handset by radio waves so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not
87. so it must be treated with care e Avoid rough treatment e Place the handset down gently e Save the original packing materials to protect your telephone if you ever need to ship it Avoid water e Your telephone can be damaged if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms e Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone has durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap e Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Pull the telephone out by the unplugged cords 83 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may A appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information e Read and understand all instructions in
88. sscsnsscpcnies 86 FCC Part 68 and ACTA cccsssssssscssssseescssssnseessessese 87 EC Pam DS ccf ssscscsssencasssdessconsssesseneusessecasenssssssencaniesentesss 88 California Energy Commission battery charging testing instructions ee 89 Limited WwairamMty siirsin 90 Technical Specifications escscsesecccsesessesesenteeeee DECT 6 0 digital technology Telephone operating range Index Getting started Installation You must install and charge See pages 7 and 8 for the battery before using the easy instructions cordless handset Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch The telephone base can be placed on a flat surface or vertically mounted on the wall page 9 10 For optimum range and better reception place the telephone base in a central and open location If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 6 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111
89. stonstoessanelonves 16 HOMO area COG surini 17 Dial MOG Eissaia AT QUIET MOJ Enigi 18 Telephone base ringer VOLUMEC eccccsseeeeeee 19 Telephone operation Making answering and ending calls 0 20 Making a Gall csssctescsisccsscsssecenassuesssssonsosecstossuacsassiets 20 Temporary ringer SILENCING 20 Answeringia Calls csssccsccnsssincciscsansseocsinessnssiercanciace 21 Handset speakerphone 0 sesccsseseccsssesesseeeeee 21 Ending a call View numbers in the redial list ee 22 Call a number from the redial list 22 Copy a number from the redial list to the directory 5 vsscisncssaveiscaserecscosscsencssacesecssacnscenssnsvs 23 Delete a number in the redial list 23 Options while on calls Volume COMTO linnana M ten taonieiatessistadasr beanies 24 Flash Gall waiting iessen 24 Temporary tone dialing 25 Chain diallNg arisini 25 JOIN a call IM PrOgrES Suini 26 Handset locator nsonssnaonnonnonaanan 27 Answer an incoming call during an intercom Calls ccvscccscciscssaccincitasssnectensieasnnncuasssnnctensies 28 Call transfer USING Intercom seseececsseeeeeeeseeees 29 Directory Directory overview Shared directory Directory memory capacity Exiting the directory on ssssssssssesssesessseeese 30 Create directory entries sesessssssecsesesoocsessosesesse 31 Create a new directory entry 31 Add a predialed telephone number
90. t and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices T4 Appendix Troubleshooting Out of range or no pwr at base appears on my cordless handset Ensure that the telephone base is powered on Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize Move the cordless handset closer to the telephone base You might have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices The batteries do not hold a charge If the cordless handset is in the telephone base or charger and the charge light does not come on refer to the item The charge light is off on this page Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the telephone base or charger when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows LOW
91. t handset only e While the telephone is ringing press 4f OFF CANCEL or MUTE DELETE To silence the ringer temporarily on the telephone base e While the telephone is ringing press W VOLUME on the telephone base This turns off the ringer without disconnecting the call The next incoming call rings normally at the preset volume ae NOTE Unless the ringer volume is turned off on that handset each handset rings when there is an incoming call 20 Telephone operation Making answering and ending calls Answering a call Press any dialing key 0 9 or or PHONE FLASH OR Press 4 SPEAKER to answer using the speakerphone Handset speakerphone During a call press 4 SPEAKER to switch between speakerphone and normal handset use Press 6 OFF CANCEL or return the handset to the telephone base or charger to hang up e NOTE After installing the battery in the handset the screen may show Low battery If you use the speakerphone at this time the battery may become depleted Follow the instructions in Battery charging on page 8 Ending a call Press f OFF CANCEL OR Put the handset in the telephone base or charger to end the call 21 Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list View numbers in the redial list 1 Press REDIAL PAUSE in idle mode 2 Press ADIR WCID or REDIAL PAUSE repeatedly to scroll through the 10 most
92. t seven digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as Chris if this is what you entered into your directory 2 NOTE The number shown by your caller ID is in the format sent by the telephone service provider The telephone service provider usually delivers 10 digit telephone numbers area code plus telephone number If the telephone number of the caller does not match a number in your directory the name appears as it is delivered by the telephone service provider For example if the telephone service provider includes the area code but the number in your directory does not the name appears as delivered by the telephone service provider 42 Caller ID Caller ID operation Missed new calls indicator When you have calls that have not been reviewed all handset screens show XX missed calls when in idle mode All entries that have not been reviewed are counted as missed new calls Each time you review a caller ID log entry marked as NEW the number of missed calls decreases by one If you do not want to review the missed new calls one by one but you still want to keep them in the caller ID log you can press and hold oFF CANCEL for 4 seconds when the handset is idle All the entries in the caller ID log will be considered old reviewed and the missed call s message goes away
93. ter Press VCID or ADIR to scroll through the entries beginning with that letter 3 To see other names that start with the letters on the same dialing key keep pressing the key until the desired letter is shown The names appear in alphabetical order For example if you have the names Jennifer Jessie Kevin and Linda in your directory e If you press 5 JKL once J and then Jennifer displays e If you press 5 JKL once J displays Press WciD Jessie displays e If you press 5 JKL twice K and then Kevin displays e If you press 5 JKL three times L and then Linda displays e If you press 5 JKL four times 5 displays e If you press 5 JKL five times J displays and then Jennifer displays again ae NOTE If you press a dialing key 0 9 and no name starts with any letter on that key the directory shows the entry that matches the next letter in the directory 35 Directory Dial delete and edit a directory entry You can dial delete or edit a displayed directory entry See Review directory entries on page 34 or Search by name on page 35 to show an entry from the directory Dial a directory number While reviewing a directory entry press PHONE FLASH or 4 SPEAKER to dial the displayed telephone number from the directory Delete a directory entry 1 While reviewing a directory entry press MUTE DELETE The screen shows Delete contact 2 Press MENU SELECT to delete the displayed entry from the d
94. to the CIS CLONY ananira cinin aA 33 Review the directory Review directory entries Search Dy NaM srescsssssssssscticsescsoasenasssasiissassdonczune Dial delete and edit a directory entry 36 Dial a directory number Delete a directory entry Edit a directory entry s SPOS dial ssascassssssssstssswsssantsaveshsasepbessscusscussacstensaseszonssausts Assign a speed dial numbet eee 38 Reassign a speed dial number Clear a speed dial location Assign your speed dial voicemail number Make a call using speed dial Check your voicemail using speed dial 40 Caller ID AD OUR caller Deran 41 Information about caller ID with call Waitin geenna i 41 About home area code cescsescsesecseeeeseeeeees 41 Caller ID log How caller ID log works MGI ORY mate hi nsieiesoisoineisii C ller ID Operatii sssisisissississississississiisies 43 Missed new calls indicator Review the caller ID log View dialing options Dial a caller ID log entry eee 45 Delete caller ID log entries eee 45 Save a caller ID log entry to the CINE CEOY snina 46 Reasons for missing caller ID information 47 Answering system Answering system settings Announcement Answer on off Call Scree nih gisis 51 N mber OF TINGS escsssssecseccesssesseccesnseeseceesnees 52 Remote access code Message alert tone Recording TIME sssini 35 Answering SYSTEM
95. to send the signal to turn on the indicators To manually turn off the new voicemail indicators 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Settings then press MENU SELECT 3 Press WCID or ADIR to scroll to Clr voicemail then press MENU SELECT The screen shows Reset VM Icon 4 Press MENU SELECT to turn the voicemail indication off ae NOTE For more information about using your voicemail service contact your telephone service provider for assistance Key tone The handset is programmed to beep with each key press You can turn the key tone off so there are no beeps when you press keys 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Settings then press MENU SELECT 3 Press WCID or ADIR to scroll to Key tone then press MENU SELECT 4 Press WcID or ADIR to select On or Off 5 Press MENU SELECT to save your preference 15 Telephone settings Handset settings Set date time The answering system announces the day of the week and time of each message received prior to playing it If you subscribe to caller ID service the day month and time are set automatically with each incoming call see About caller ID on page 41 However the year must be set so that the day of the week can be calculated from the caller ID information Follow the steps as mentioned below to set the month date year and time 1
96. ugh your telephone service provider see Answering system and voicemail indicators on page 56 52 Answering system Answering system settings Remote access code To access your answering system remotely from any touch tone telephone you need to enter a 2 digit number 00 99 Unless you change it the remote access code is 19 To change the remote access code 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to Ans sys setup then press MENU SELECT 4 Press WcID or ADIR to scroll to Remote code then press MENU SELECT 5 Press WCID or ADIR to select the remote access code or use the dialing keys to enter the correct number 00 99 6 Press MENU SELECT to save your setting i NOTE For more details about the remote access feature refer to Remote access on page 65 53 Answering system Answering system settings Message alert tone When the message alert tone is on and there is at least one new message the telephone base beeps every 10 seconds By default the message alert tone is set to OFF To change the setting 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to Ans sys setup then press MENU SELECT Torei CFF 4 Press WCID or ADIR to scroll to Msg alert tone t
97. until the announcement is over before entering the code There may be interference on the telephone line you are using Press dialing keys firmly The answering system does not record messages Make sure the answering system is on see Answer on off on page 50 Make sure the memory of the answering system is not full When the answering machine memory is full it does not record new messages until some old messages are deleted If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail see Answering system and voicemail indicators on page 56 To determine how many rings activate your voicemail contact your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems Announcement is not clear When you record your announcement make sure you speak in a normal tone of voice toward the microphone on the handset Make sure there is no background noise TV music etc while recording 81 Appendix Troubleshooting subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the softwar
98. ur telephone system can support up to five handsets The handsets provided within your product package are already registered as HANDSET 1 and so forth You can purchase additional handset AT amp T EL50003 or AT amp T EL50013 to expand your telephone system EL50003 silver is for use with EL52103 EL52203 EL52253 EL52303 EL52353 EL52403 EL52503 EL50013 champagne is for use with EL52113 EL52213 EL52313 EL52333 Additional handsets are assigned numbers in the sequential order they are registered up to HANDSET 5 Each handset must be registered to the telephone base before use Register a handset to the telephone base 1 Before you begin registration make sure the handset is out of the telephone base or charger and shows To register HS and see manual alternately 2 Put the handset you wish to register on the telephone base cradle 3 The IN USE light on the telephone base turns on After about 10 seconds the handset shows Registering The handset shows Registered and you hear a confirmation tone if the registration was successful The IN USE light turns off The handset is now registered with the telephone base For registration put the handset on the telephone base not the handset charger If the registration fails the handset displays Failed and then To register HS and see manual alternately Try the registration again by removing the handset from the telephone base and then placing it back in i NOT
99. y Directory empty There are no directory entries gt The directory is full You cannot save any new entries unless you Directory full delete some current entries Ended O You have just ended a call HS X is calling For models with two or Another handset is calling more handsets only Incoming call There is an incoming call Intercom The handset is on an intercom call Intercom ended The intercom call has just ended Intercom to For models with two or more handsets only eee An extension telephone on the same line or one of the handsets is Line in use ii us You have started the intercom process and need to enter the number of the handset you wish to call The battery needs to be charged Mute is off so the other party can hear your voice The microphone is off P P There are new voicemail messages from your telephone New voicemail i service provider The handset in the telephone base or charger does not have a No battery s battery properly installed Moline There is no telephone line connected There are no messages in the answering system Not available Someone else is already using the directory speed dial list caller ID log or answering system 71 Appendix Handset display screen messages Number repeated The telephone number you have entered is already stored in the directory mene fremna SSS z The battery is very low The handset should be placed in the Put in charger telephone

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