Introduction to the Central Management Console
Contents
1. 2222222 222222 28 Users etree sections ois eret acon aecners aes diaeeedisoat aa sume eds dese oda enone eee 28 TRONS S epee tes aise Aeon nce cease ede cann ecar EEE baa wena eeecuse A E Geeuucan 28 Permissions 2 2 2 2 ieee cece cece cece eee cece cece cece cece eeeeeeeeeeeteeetetttttttttttttttttttteteeeeceee 29 Configuring the Central Management Console 2 22222 cece eee ee 30 Adding an Agent 2 222 2 cc cece cece eccccee cece cece eeeeceeeeeeeeeeeeeeeeeeeeees 30 Agents ese sess sk oh en ne pee en Ses tae bp D AALALA D LADDAD DADDA D easenebosseeeas 32 Ee U o eee E aa OTe gn aa ee 36 Getting Started With Backups 2 2 22 0000000000000000 0000000 0a 0o00 aoaaa a222 ronan 40 Configuring Backup Policies 2 00 ccccce cece cece eceeeeeeeeeeeeeeeeeeee 41 Naming the Backup Policy 0 2 cece cece cc cceccecccccccceccceeececececeeccececeeeees 41 Selecting Files to be Backed Up 2 2 aoaaa aa Laa Laa DLADLA aLa aa anoano aan 42 Selecting a Destination for the Backup 200 0 cece cece cece e cece ec eceeeeeeeees 47 Selecting a UNC Path as Destination for Backup 02 2220000 e cece eee eee eee 55 Determining the Settings for the Backup 20 0 cece cece ccc ccccccccccececeeeeeees 56 Setting up a Backup Schedule 2 0222 eee ccc cece cece cece aLa LaaLa nannan ann 58 NovaBACKUP Client2. Documents Description All Word Excel PowerPoint Text and PDF Documents on the C drive Type 7 Path View Delete Add Include Mask supports wildcards separate multiple file names with a comma doc docx docm dotx dot odt rtf xls xlsx xlsb xltx Exclude Mask supports wildcards separate multiple file names with a comma 43 NOVASTOR The ability to customize the custom selection includes any file masks and what folders to include or exclude Custom Selection Path ia Include Path i Exclude Path Custom Selection Path i Include Path Exclude Path Path Path The custom selections can also include Windows environment variables put in the form of lt env vari able gt such as the example below using the environment variable lt userprofile gt al Include Path Exclude Path J Path lt userprofile gt 45 The other option that is available if and only if you are creating a backup policy for a specific user is to manually select the files that are needed to be backed up This can include System State Exchange SQL or VMware plugins along with normal files Select Items To Backup Click on an item on the left to view its contents on the right Click on the checkbox next to the drive folder or file that you want to include in the
3. NovaBACKUFP installed on them The CMC is a full management console that includes everythings you would need in order to manage multiple installations of NovaBACKUP whether those install ations are on the local LAN or across the WAN Installation Notes NovaBACKUP v17 2 NovaBACKUP PC System Requirements e Pentium 4 or better e 1GBofRAM minimum e 3 GB free hard drive available space on OS drive Full installation size is approximately 300MB e Internet Explorer 8 0 or higher e TCP IP network Supported Operating Systems 32 and 64 Bit for all versions e Windows 10 e Windows 8 1 e Windows 8 e Windows 7 SP1 e Windows Vista SP2 e Windows XP SP3 NovaBACKUP Server System Requirements e Pentium 4 or better e 1GB of RAM minimum e 3 GB free hard drive available space on OS drive Full installation size is approximately 300MB e Internet Explorer 8 0 or higher e TCP IP network Supported Operating Systems 32 and 64 Bit for all versions e Windows 10 Windows 8 1 Windows 8 Windows 7 SP 1 Windows Vista SP2 Windows XP SP3 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 SP 1 Windows Server 2008 SP2 Windows Server 2003 SP2 e Windows Small Business Server 201 1 e Windows Small Business Server 2008 SP2 e Windows Small Business Server 2003 NovaBACKUP Business Essentials System Requirements e Pentium 4 or better e 1GBofRAM minimum e 3GB free hard drive available space on OS drive Full i
4. View Roles Edit Users Edit Groups Edit Agents Edit Backup Jobs View Backup Jobs Start Backup Jobs Stop Jobs 29 Configuring the Central Management Console Adding an Agent After you have entered in your license it is time to start configuring the CMC It is suggested you start by going to the Agents tab of the CMC NovaBACKUP Central Management Console Home Dashboard Agents and Groups Backup Policies Users and Roles Configuration Help About Welcome admin Change Password logout Hierarchy T Description T Connected T Last Activity Date T Last Backu T Last Backup Date xSP Username T Last Note T A B Pending Machines not assigned to groups Edit Delete ZB Test test Edit Delete a Btest2 sdsdf Edit Delete Q 7 16 2014 9 34 18 AM QO 7 15 2014 3 23 35 PM Edit Delete ac vor ciay 4 Ill F Add Group NovaBACKUP Central Management Console vi6 1 714 0 Copynght 1987 2014 NovaStor Corporation All rights reserved 30 You can add groups and subgroups by either clicking the add group or right clicking in an empty row NovaBACKUP Central Management Console Home Dashboard Agents and Groups Backup Policies Users and Roles Configuration Help About Welcome admin Change Password logout Hierarchy T Description T Connected T Last Activity Date YT Last Backu T Last Backup Date T xSP Username Last Note T d EA Pending Machines not assigned to groups
5. 2007 o Microsoft Outlook 2003 2007 2010 or 2013 installed and configured 32 bit e To restore Microsoft Exchange Server 2010 o Microsoft Outlook 2003 2007 2010 or 2013 installed and configured 32 bit e To restore Microsoft Exchange Server 2013 o Microsoft Outlook 2007 2010 or 2013 installed and configured 32 bit Supported Applications Business Essentials Microsoft SQL e Microsoft SQL 2014 e Microsoft SQL 2012 SP1 e Microsoft SQL 2008 R2 SP2 e Microsoft SQL 2008 SP3 e Microsoft SQL 2005 SP4 Microsoft Exchange e Microsoft Exchange 2013 SP1 e Microsoft Exchange 2010 SP3 e Microsoft Exchange 2007 SP3 e Microsoft Exchange 2003 SP2 Microsoft Hyper V e Microsoft Hyper V 2008 R2 e Microsoft Hyper V 2012 e Microsoft Hyper V 2012 R2 VMware with vStorage API e VMware vSphere ESXi e VMware vSphere 4 1 e VMware vSphere 5 e VMware vSphere 5 1 e VMware vSphere 5 5 Supported Backup Device and Media Local Devices e SCSI IDE Parallel ATA SATA and SAS Hard Drives e External Hard Drives USB 1 1 2 0 3 0 FireWire e Network Storage SAN or NAS Network Share with CIFS or SMB Support e Single Tape Drives e Flash Storage USB Offsite e NovaStor Service Provider e FIP FIP SFTP FTPS e Amazon 3 Disaster Recovery e Bootable CD DVD Recorder and CD DVD Media is required Or USB e Local Removable Hard Drive e NAS Devices Backing up Virtual Machines Microsoft Hyper V Backing up Micros
6. Edit Delete 5 Test test Edit Delete A amp test2 sdsdf Edit Delete y AG VDI CLAY O 7 16 2014 9 34 18 AM O 7 15 2014 3 23 35 PM Edit Delete Expand All Groups Collapse All Groups Add Group Refresh 4 Ill gt Add Group NovaBACKUP Central Management Console v16 1 714 0 Copyright 1987 2014 NovaStor Corporation All rights reserved Subgroups and agents inherit the backup policies that are defined in their parent group but there is the ability to edit the inherited backup policy 31 Agents What are referred to in the CMC as agents are really computers that have NovaBACKUPFP installed on them which are pointed to the CMC for management The general tab of the properties of an agent will give a unique identifier along with the computer name The name of the agent is con figurable The group that the agent belongs to is also configurable When a new agent connects to the CMC the agent is put into the Pending group automatically Agent Details _ ox General Backup Restore Device Logs Notes Friendly Name AG VDI CLAY Group test2 Connected Devices are read only Machine name AG VDI CLAY Unique id e3d47074 3285 4903 bbe7 e9ef88934937 IP Address OS Version Windows amp Enterprise x64 Client Type NovaStor NovaBACKUP Client Version 16 1 711 0 License Type NovaBACKUP Business Essentials License Restart Backup Service 32 The Backup
7. accepting the EULA the next screen shows what features will be installed it is recommended to keep everything with the defaults here unless there is a specific reason you need to change them Custom Setup Select the way you want features to be installed Click the icons in the tree below to change the way features will be installed ee Management Server e E Website Database E service This feature requires 1458KB on your hard drive It has 3 of 3 subfeatures selected The subfeatures require 12MB on your hard drive Location C Program Files x86 WovaStor NovaBACKUP Central Management Console 16 The following screen allows you to choose whether or not you are going to use the built in SQLite database or utilize a Microsoft SQL Server From internal testing unless you have a larger install ation of over 30 agents that you will be controlling the SQLite database works quite well te Management Server i Be SOL Database Server Provider Select the server provider on which the database will be installed SOL Server Provider SQLite C Microsoft SOL Server 7 Assuming you choose the SQLite database the next screen you will see is the screen that will ask you where you want to host the web application If you do not already have IIS installed on your machine we have found in testing that the standalone
8. backup job E Ay E cs BEX E O DA Oles E LJ E N i DB System State E _ Network E System State Network To proceed click Next 46 Modified Folder Folder Folder Folder PluginFolder Folder Selecting a Destination for the Backup After the backup selections have been made it is time to tell the backup policy where to back up the selections to a iz eo T aia ce Destination Backup Destination Backup to Media name Media namei O O To proceed click Next 47 The Backup to button will query the agent as to what is available to backup to on that specific agent cry D NECYMWar VMware IDE CDR10 Es Network Media name My Media Backup path My Media nl 48 There is always the choice to manually type in where the backups should go too below is what the destination path should look like to a hard disk optical media flash drive usb drive or really any other locally attached device that is not a tape drive Destination Backup Destination E My Media nbd Backup to Media name My Media To proceed click Next 49 Below is what the destination should look like for a tape device Destination Backup Destination Media name tapebackup To proceed click Next 50 Network devices such as a NAS device or Windows share need to
9. installation and saved in the Management Server window service con figuration file You can launch the Server Administration utility to quickly view and optionally edit the port number The Management Service uses the TCP protocol lf the web server is behind a firewall make sure its configured port is open The port number may have been specified during installation and saved in the Management Web Server windows ser vice configuration file if the standalone web server was selected The Management Service address may be incorrect The Management Service address must be configured correctly to be accessible The server address was specified during installation and saved in the Management Server windows service configuration file You can launch the Server Administration utility to quickly view and optionally edit the server address 66 How to enable logging for the Management Server win dows service Open the Management Server windows service configuration file perform the steps outlined below and then save the file This generates a fairly large amount of trace data in the Logs directory After you are done troubleshooting remember to revert your changes Enable Log Listeners Enable logging to the Application Event Log and a Flat File Change this CopyXML lt configuration gt lt loggingConfiguration gt lt categorySources gt lt add switchValue All name General gt lt categorySources gt To CopyX
10. look like the following Destination Backup Destination Network fileserver sharel backup n etwork nbd Media name network To proceed click Next 51 FTP devices will look like the below destination example Destination Backup Destination To proceed click Next _52 Lastly xSP devices will look like the following To proceed click Next 53 One of the challenges when dealing with backup policies applied to groups is that unless there is a specific naming convention that is enforced with user addable devices they might not be named the same In order to combat this issue a little the CMC is able to deal with some device variables The device variables that are currently available are the following TAPE for the first tape drive attached to the agent FTP for the first FTP device configured on the agent AMZ for the first Amazon S3 device configured on the agent and finally XSP for the first xSP device configured on the agent Below is an example of the usage of device variables New Backup Wizard oe cn es Col eee A Destination Backup Destination TAPE Backup to Media name To proceed click Next lt Previous Meat Cancel 54 Selecting a UNC Path as Destination for Backup This description and screenshot applies to NovaBACKUP 12 2 and above CMC users may also select a destination via an agent In version 12 2
11. of NovaBACKUP and above the option to use a UNC path as the destination for the backup job has been made much simpler Instead of having to either map a network drive or browse through the net work you are now able to simply paste in the UNC path to where you want the backup to go In order to do so you must be in the Advanced View and on the Backup tab After doing so choose a local device such as the local disk C drive The media name field will be populated at that point This is where you overwrite the text with your UNC path along with the name of the backup file you want to backup to The screenshot below shows an example of this process Please note If you are going to schedule a backup to a UNC path or any network location make sure to have it run as a Specific user and fill in the username and password field in the schedule when you create it NovaBACKUP Trial Version My Backup Copy Restore Logs schedule Device Status Backup Name My Backup Select Backup Source Size Type Modified File folder E w A Novauser Computer 4 ee i mE SRecyce Bin alice Documents and Settings NovaHelp Perflogs Practice Program Files Program Files x86 ProgramData Recovery SpenceWrk System Volume Information Users Media name AG TERASTATION share NateJaptop nbd For Help press Fl 55 Determining the Settings for the Backup Now that the selections and device are selected for the backup it i
12. web server works very well If you have IIS installed it is recommended that you use it otherwise you will have a conflict of open ports gil Management Server n fog Web Server Provider Select the server provider on which the web application will be installed ESS Web Server Provider Standalone Web Server Microsoft IIS 6 Manual Setup 18 After choosing where you want the web application installed to it is time to configure the web applic ation The Public Server Address dialog box shown in this screen is the IP DNS name or computer name that the NovaBACKUP agents are going to be communicating with The Port dropdown box contains the available ports that the NovaBACKUP agents can communicate to the CMC on The computer that hosts the CMC needs to have the port that you choose open on it so the NovaBACKUP agents can communicate with the CMC The agents themselves do not need to open any incoming ports but they have to be configured to use the correct port All agent com munication is initiated from the agent so no incoming communication from the CMC is initiate so there should not be much to deal with firewalls on the NovaBACKUP agents pal Management Serwer Management Server Configuration Enter the configuration settings for the Management Service Public Server Address Port 4502 ha Ca 19 At this point all the information needed to install the CMC has been gathered and the in
13. 0 CMC Installation First step is the successful installation of the CMC This is where all of the agents will check into and allow you to centrally manage your backups across multiple machines through a web browser The CMC needs to be installed onto a machine that all of the other machines on which you install agents can talk to Please check the requirements for the NovaBACKUP Central Management Console for the minimum machine requirements for installation of the software The agents themselves connect to the CMC through port 4502 by default though this is con figurable The built in web server will use port 80 allowing you to connect to the web page and man age your backups This may also be configured at the time of CMC installation The default choices for the installation of the CMC should be sufficient for most environments The SQLite database can easily handle 25 agents and if you do not already have IIS installed on the machine which the CMC will be installed the built in web server will work great For more detailed steps through the installation of the CMC please consult the CMC User Manual coming up next in this document Things to note for the installation of the CMC e Make sure the incoming and outgoing firewall default ports 80 and 4502 are correctly con figured to allow for proper communication e During the installation of the CMC you will be asked for the Public Server Address of the man agement server CMC
14. 1 805 579 6700 Fax 1 805 579 6710 NovaStor GmbH Neumann Reichardt Str 27 33 D 22041 Hamburg Germany Tel 49 40 638 09 0 Fax 49 40 638 09 29 Notice Information in this document is subject to change without notice NovaStor makes no rep resentations or warrenties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further NovaStor reserves the right to revise this publication and to make changes without obligation to notify any per son or organization of such revisions or changes Copyright Under copyright laws the contents of this document may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form in whole or in part without prior written consent of NovaStor Trademarks NovaBACKUP is a registered trademark of NovaStor Windows is a registered trademark of Microsoft Corporation Minimum System Requirements Operating Systems e Microsoft Windows XP SP3 32 or 64 bit Microsoft Windows Vista SP2 32 or 64 bit Microsoft Windows 2003 Standard Enterprise SP2 32 or 64 bit Microsoft Windows 2008 Standard Enterprise SP1 32 or 64 bit Microsoft Windows 7 32 or 64 bit Microsoft Windows Server 2008 SP2 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2012 Microsoft Windows Server 2012 R2 Connectivity to one of the following e Mic
15. 15 2014 3 12 49 PM 7 15 2014 7 15 2014 3 12 50 PM 7 15 2014 f Refresh Add Device Restart Backup Service Be 7 The log tab will always be available no matter if the agent is online or not The logs themselves that are available in this view are stored in the database The log file limit is 30 MB so in certain extreme cases a full detailed log will not be available here if you have the logging set to detailed logging You are able to either double click on the log entry or press the view button to open a log _Agent Details Se General Backup Restore Device LOGS Notes Start Date Time T End Date Time Status T 7 16 2014 10 29 00 AM Started View Delete Restore 7 15 2014 3 25 09 PM 7 15 2014 3 25 22 PM Completed View Delete Backup 7 15 2014 3 23 35 PM 7 15 2014 3 24 32 PM Completed View Delete Restart Backup Service 35 Groups When defining a group you can define the parent group and the name of the group along with a description Group Details ep oe General Backup Users Notes Parent Group x Name NovaStor Description NovaStor Computers 36 OVASTOR The Backup tab in the group properties is where you can either add an existing backup policy or cre ate a new backup policy for the group I EE Et ee ee ee ee Group Detaiis ee E General Backup Users Notes Name T Descnption T Owner T Type T 37 Ba
16. ML lt configuration gt lt loggingConfiguration gt lt categorySources gt lt add switchValue All name General gt lt listeners gt lt add name Event Log Listener gt lt add name Flat File Trace Listener gt lt listeners gt lt add gt lt categorySources gt 67 Enable WCF Verbose Activity Tracing Set the switchValue attributes to Verbose Activity Tracing Change this CopyXML lt configuration gt lt system diagnostics gt lt sources gt lt source name System ServiceModel switchValue Warning propagateActiv a lt source name System ServiceModel MessageLogging switchValue i To CopyXML g 68 OVASTOR Enable Message Logging lt configuration gt lt system diagnostics gt lt sources gt lt source name System ServiceModel switchValue Verbose ActivityTracin lt source name System ServiceModel MessageLogging switchValue als lt configuration gt lt system serviceModel gt lt diagnostics gt lt messageLogging logMessagesAtServiceLevel false logMalformedMessages Enable logMessagesAtServiceLevel logMalformedMessages and logMessagesAtTransportLevel Change this CopyXML To CopyXML lt diagnostics gt lt messageLogging logMessagesAtServiceLevel true logMalformedMessages ie lt configuration gt lt system serviceModel gt 69 How to enable logging for the Management Web Server win dows service Open t
17. NovaBACKUP Central Management Console User Manual NovaStor November 2015 2015 NovaStor all rights reserved All trademarks are the property of their respective owners Features and specifications are subject to change without notice The information provided herein is provided for informational and planning purposes only Table of Contents Table of Contents 20222 c cece eee e cece LDL DLD oaa oara 2 Introduction to the Central Management Console __ 02 2 2 2 e cece eee 3 Installation Notes NovaBACKUP v17 2 __ 2000000 cocoon ccc cece cc ccccceceeeeeees 4 Minimum System Requirements 2 00 22 2c cece cece cece ccc ccccccceeeeecececceeeeeeeceees 9 NovaBACKUP CMC Quick Start Guide ___ 2 2 2 eeee 10 Ta cele 00110 p MO 10 CMC Installation 2 2 0 0 0 000000 ccc ccc ccc ccc cece cece cece cceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 11 Connecting to the Agent a oa 2 occ cece cece ccc eccccccccceeeeeeeteeecccceceeeeeeettteseeceees 12 Installing the Software 2208 88 88 c cece cece cece cece ceeceeeeeeeeeeeeeees 13 Server Administration Utility 2 0000 00 ccc c cece cece cecceettttettttteteteees 22 Accessing the Central Management Console 00 22 cece eee e eee eee ee 23 ole e a e H La DOO 23 The Dashboard 2 2 2 2 ccc eee c aoa oaa LALALA DLADLA DLADLA DLADLA LALL La oaa 2 Getting Started with the Central Management Console
18. Save Unlock User admin Unlock Account 22 NOVASTOR Accessing the Central Management Console Logging In Logging into the CMC is as simple as opening a web browser that supports Silverlight and browsing to the IP DNS name or computer name that you configured in the installation A shortcut is installed in the Start Menu group for convenience Once the Silverlight application has loaded click on the login link in the upper right hand corner of the web application If the login link is not there this means that either the management service is not started or there is not a valid license in the CMC Login User name admin Password Forgot Password OK Cancel 23 The default login username is admin with a password of admin which you can also get if you click on the forgot password link Password Hint 24 _ WNovastor C Once logged in it is recommended you put in your license in the About section of the Central Man agement Console NovaBACKUP Central Management Console Home Dashboard Agents and Groups Backup Policies Users and Roles Configuration Help About Welcome admin Change Password logout About http ii www novasto Me JIVASLOT Name Company Name Email Address License Status Trial Trial Days Remaining 30 Activate License Bx OvVAS TO R _ NovaBACKUP Central Management Console vi6 1 714 0 Copyright 1987 2014 NovaStor Corporatio
19. Server Download Installer a In order to install this application you must first install these components Windows PowerShell 1 0 Installed Microsoft SQL Server 2008 R2 Express Edition Database and Management Server Len z T ty d wu wu fo E Windows 7 SP1 x64 Install 13 After you have all the prerequisites installed the following screen will come up Welcome to the Management Server Setup Wizard The Setup Wizard will install Management Server on your computer Click Next to continue or Cancel to exit the Setup Wizard Clicking next on this screen will present you with the End User License Agreement screen which needs to be accepted before continuing 14 x i Ar ke ae LL eect tes ers a a g ateke ay a hon ee pi L WWanacder veni Cemer Setun rr S A i oe ee ik air a a t ie ee ele aan End User License Agreement Please read the following license agreement carefully All NowaBACKUP users must agree to the following terms and conditions before using this software Please read them E carefully PERMITTED USES 1 WovaBACKUP is licensed for one machine only If you require additional copies a site license may be purchased from Novastor USES NOT PERMITTED 2 You may not transfer this software electronically or otherwise and vol mav not make any comies of this W I accept the terms in the License Agreement 15 After
20. This needs to be an address or URL where all of the agents can reach the CMC e Before connecting agents to the CMC make sure you can login to it There will be a shortcut in your Start Menu that opens a webpage with the CMC login The default login user is admin and the default password is admin 11 Connecting to the Agent Now that you have the CMC successfully installed it s time to connect an agent to it 1 The first thing you need to do is install NovaBACKUP Business Essentials agent on the machine you d like to back up For instructions on how to do this please consult the NovaBACKUP Quick Install Guide By accepting all default options during installation all necessary items will be installed Once NovaBACKUP Business Essentials is installed we need to configure the connection to the CMC e From within NovaBACKUP open the Home tab e On the left hand side click on default settings under Settings This will open a screen with a series of additional tabs Click on the Management Server tab screen shots available on our knowledge base Within this tab you will need to fill in the URL or IP address of the machine where you have installed the CMC along with the port number if you ve changed it The Default Group option on this screen will automatically place this agent into the group specified on the CMC In general you do not need to enter anything in the Default Group option at this point Once you have filled ou
21. Total Agents Online agents not seen in time period Failed backups within the last 24 hours Agents without backups in time period Total backups completed in the last 24 hours agents with failed backups in time period Total backups completed this month to date Failed backups in time period bmpleted Group Agent Start Time End Time Type Status Failed backup jobs in the past 30 days test AG VDI CLAY 7 15 2014 3 25 09 PM 7 15 2014 3 25 22 PM Restore Completed Legend test AG VDI CLAY 7 15 2014 3 23 35 PM 7 15 2014 3 24 32 PM Backup Completed LE IL NovaBACKUP Central Management Console v16 1 714 0 Copyright 19387 2014 NovaStor Corporation All rights reserved 2 Getting Started with the Central Management Console Users Administrators can manage user accounts that can log into the Central Management Console Each user must be associated with a Role that defines the permissions granted for the user and its asso ciated groups By default only one user is added to the CMC with Administrator privileges Roles A Role is a set of permissions that are granted to users which are members of that role Admin istrators can manage roles and specify specific permissions for each role These are the roles added to the CMC by default e Administrator has access to all functions and all groups e Backup Operator Can edit groups under them edit agents under them edit backup policies under them start stop backup jobs
22. ckup Backup admin Backup When changing a backup policy that has been applied to a group and the group has agents under neath it there is the possibility that edits may have been done to the group backup policy that are on certain agents That is why when you finish editing your group backup policy there is a choice to just finish and not overwrite any backup policies that are on agents that have been edited and the other option is to overwrite the changes that may have been done on the agent level 38 Schedule pe of sch One Time ait ee To proceed click Finish or select Finish and Ovenwrite lt Previous E 39 Finish Finish and Overwrite Getting Started With Backups Backup policies in the Central Management Console are where backup jobs and schedules are defined A backup job is tied to a schedule and all the settings that go along with it They can either be applied to a group or on a specific agent NovaBACKUP Central Management Console Home Dashboard Agents and Groups Backup Policies Users and Roles Configuration Help About Welcome admin Change Password logout Name T Description T Owner T Type T Backup Backup admin Backup Edit Delete Add New NovaBACKUP Central Management Console vi6 1 714 0 Copynght 1987 2014 NovaStor Corporation All rights reserved 40 Configuring Backup Policies Naming th
23. create restore jobs and view job history but can not edit roles or users These functions only are available to the groups and agents that are under the group they are assigned to they can be assigned to the root group and have these privileges for everything e Backup Support Can edit backup policies under them start stop backup jobs create restore jobs and view job history but can not edit groups agents roles or users These func tions are only available to the groups and agents that are under the group they are assigned to they can be assigned to the root group and have these privileges for everything e Backup Auditor Has no edit or create privileges but can view job history backup policies agents and groups These functions only are available to the groups and agents that are under the group they are assigned to they can be assigned to the root group and have these privileges for everything 28 Permissions Each role describes a set of permissions The following groups of permissions share a relationship eae al ee Access All Groups View Agents and Groups Edit Agents Edit Groups View Users Edit Users View Roles Edit Roles View Alerts Edit Alerts View Reports Edit Reports View Dashboard Edit Dashboard View Backup Jobs Edit Backup Jobs View Job History View Backup Logs View Settings Edit Settings Start Backup Jobs Create Restore Jobs Stop Jobs View Users View Roles Edit Users
24. cy Sync This description and screenshot applies to NovaBACKUP 12 2 and above The CMC and the NovaBACKUP client must be 12 2 or above In version 12 2 of NovaBACKUP and 12 2 of the Central Management Console CMC NovaStor has introduced a feature that allows the CMC to import and control scheduled backup jobs that were made within the client interface Once the backup job has been imported into the CMC schedule and job settings are now controlled via the CMC client changes will not reflect back to the CMC Starting from the client side the job that you want to import must be scheduled Below is a screen shot example of this NowabACKUP Device iefete Stama Scheduled Jobs Allow Scheduled Jobs to Execute Job Name Last Ruri Last Run Status Mest Run Current Status p backup SfI5 2011 6 04 29 PM Waiting For Hep press Fi 59 From the CMC UI you need to view this agent s properties and go to the Backup tab of the interface From there click the Show Client Backup Jobs button Agent ete gE General Backup Restore Device Logs Notes B Name T Description T Owner T Add New Add Existing Show Client Backup Jobs 60 You will now have the option to sync the backup policy to the CMC by clicking the Sync link General Backup Restore Device Logs Notes xsp backup Add New Add Existing Hide Client Back
25. e Backup Policy The first step to configuring a backup policy is to name the policy this is the policy name that will be seen in the backup tab in the agent level group level and the backup policy tab The Backup Name is the name that will be used in logs and for the backup media session New Backup Wizard z o E deen Name Backup Type File Level Backup Normal Backup J Image Level Backup Disaster Recovery Virtual Machine File level Single File Restorable Backup Replication Copy Clone Backup Policy Name Pd Backup Policy Description a E Backup Name To proceed click Next lt Previous 41 Selecting Files to be Backed up The next step to create a backup policy is to choose what to backup This can include a custom selec tion or manually selecting files or plug ins directly from the client New Backup Wizard es Source Global Custom Selection Delete All Music Files on the C drive All Video Files on the C drive All Bitmap Images Pictures and Photo Files on the C drive All Outlook Email Files on the C drive All files on the C drive Let me select items manually To proceed click Next 42 NOVASTOR Global Custom Selections are global across the entire CMC so if one of them is edited and another agent or group is using that custom selection in their backup policy that backup policy will use the newly edited custom selection Hame
26. he Management Web Server windows service configuration file perform the step outlined below and then save the file This generates a log txt file in C Program Files NovaSt or NovaBACKUP Central Management Console WebRoot for example After you are done troubleshooting remember to revert your changes Enable Log Listeners Enable logging to a Flat File Change this CopyXML lt configuration gt lt loggingConfiguration gt lt categorySources gt lt add name Info switchValue All1 gt lt categorySources gt To CopyXML lt configuration gt lt loggingConfiguration gt lt categorySources gt lt add name Info switchValue All gt lt listeners gt lt add name Flat File Destination gt lt listeners gt lt add gt lt categorySources gt 70 Contacting Technical Support Whether you contact us via the phone or via the Support Request Form we will promptly log your support request and quickly assign your issue to the appropriate support engineer The following sec tions detail the life cycle of a support request and explain best practices our processes and your options as the issue progresses Here are general recommendations for contacting us by phone e mail and website Our support engineers or help desk operators will ask you a number of standard questions when troubleshooting your issue Please have the below listed information before contacting NovaStor support We need thi
27. lone web server the Management Web Server windows service configuration file is used for troubleshooting For example with a default installation it is located here C Program Files NovaSt or NovaBACKUP Central Management Con sole WebRoot Web bin ManagementServer WebServer WindowsServiceHost exe config These files can be edited in a simple text editor ex notepad 65 The Management Service may not be started The Management Service must be started to be accessible Run the Services control panel and start the Management Service windows service If it fails to start see the How to enable logging for the Management Server windows service section in this topic for trouble shooting The Web Server may not be started The Web Server must be started to be accessible Depending on which web server hosts the con sole application run the Services control panel and start the appropriate windows service e If using the standalone web server start the Management Web Server windows service If it fails to start see the How to enable logging for the Wanagement Web Server windows ser vice section in this topic for trouble shooting e If using Internet Information Services IIS start the World Wide Web Publishing Service win dows service A firewall may be blocking one or more required ports If the Management Service is behind a firewall make sure its configured port is open The port num ber was specified during
28. n All rights reserved John Smith Company Name Po Email Address example example com I Evaluation I have a license key License Key 95 The password and password hint can be changed by clicking on the Change Password link in the upper right hand corner of the web application NovaBACKUP Central Management Console Home Dashboard Agents and Groups Backup Policies Users and Roles Configuration Help About Welcome admin Change Password logout Home This application is running out of browser with elevated permission A network connection is available Change Password Old Password New Password Confirm Password Password Hint RN WlNovastor NovaBACKUP Central Management Console v16 1 714 0 Copyright 1987 2014 NovaStor Corporation All rights reserved 26 The Dashboard The Dashboard gives an overview of what is and has happened along with quick access to the latest logs Notice that the log section of the dashboard allows you to change the number of items per page depending on your resolution NovaBACKUP Central Management Console Home Dashboard Agents and Groups Backup Policies Users and Roles Configuration Help About Welcome admin Change Password logout Cunment Status Backup job statuses in the past 30 days Total Agents Time period for alerts Started Completed Warning Failed Stopped
29. nstallation size is approximately 300MB e Internet Explorer 8 0 or higher e TCP IP network Supported Operating Systems 32 and 64 Bit for all versions e Windows 10 Windows 8 1 Windows 8 Windows 7 SP 1 Windows Vista SP2 Windows XP SP3 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 SP1 Windows Server 2008 SP2 Windows Server 2003 SP2 Windows Small Business Server 2011 Windows Small Business Server 2008 SP2 Windows Small Business Server 2003 NovaBACKUP Virtual Dashboard Requirements NovaBACKUP Virtual Dashboard Backing up and Restoring Virtual Machines with the ability to restore individual files and Replication have separate system requirements than other parts of the product Supported Applications Dashboard e Windows 10 e Windows 8 e Windows 8 1 e Windows 7 SP1 e Windows Server 2008 R2 e Windows Server 2012 e Windows Server 2012 R2 Supported Hypervisors Virtual Dashboard Windows Hyper V 2012 Windows Hyper V 2012 R2 VMware vSphere ESXi w vStorage API VMware vSphere 4 1 w vStorage API VMware vSphere 5 w vStorage API VMware vSphere 5 1 w vStorage API VMware vSphere 5 5 w vStorage API NovaBACKUP Single Mailbox Restore Single Mailbox Restore for NovaBACKUP is handled by the Ontrack PowerControls application Below are basic system requirements but you can find more by checking with our support website http bit ly otpcinstall e To restore Microsoft Exchange Server
30. oft Hyper V is supported only on Microsoft Server operating systems not Win dows 8 8 1 In order to back up Microsoft Hyper V virtual machines you will need to have NovaBACKUP Business Essentials installed on the Hyper V Host Operating System Backing up Virtual Machines VMware vSphere You will need NovaBACKUP installed on a machine Physical or Virtual with a supported operating system and your VMware vSphere installation requires the vStorage API The machine that NovaBACKUP is installed onto needs to have network connectivity to your VMware vSphere server NovaBACKUP may be installed on a Virtual Machine but will not be able to directly back up its own Virtual Machine Disaster Recovery backups and images do not support any Tablet based devices NovaBACKUP Central Management Console System Requirements e Pentium 4 or better 512 MB of RAM minimum 3 GB free hard drive available space on OS drive Internet Explorer 11 0 or higher TCP IP network NET 3 5 SP1 NET 4 Windows PowerShell 1 0 Supported Operating Systems e Windows Server 2008 SP2 e Windows Server 2008 R2 SP1 e Windows Server 2012 e Windows Server 2012 R2 Note All installations require an Administrator Account and cannot be installed under a Limited User Account CONTACT US NovaStore Software AG Baarerstrasse 20CH 6304 Zug Switzerland Tel 41 41 712 31 55 Fax 41 41 712 21 56 NovaStor Corporation 29209 Canwood St Agoura Hills CA 91301 USA Tel
31. rosoft SQL 2005 SP2 e Microsoft SQL 2008 e Builtin SQLite database Miscellaneous NET 3 5 SP1 NET 4 0 Internet Explorer 8 0 or higher IIS with IIS 6 compatibility or utilize the built in standalone web server Pentium 4 or better 512 MB of RAM minimum 3 GB free hard drive available space on OS drive TCP IP network Windows PowerShell 1 0 Note Windows XP 32 bit users may use Mozilla Firefox or Google Chrome as a browser as Inter net Explore 8 0 may not be compatible NovaBACKUP CMC Quick Start Guide Introduction Welcome to the NovaBACKUP CMC Quick Start Guide NovaBACKUP CMC is composed of 2 components 1 The Central Management Console CMC which can control up to 25 agents of any edition of NovaBACKUP Professional Server or Business Essentials 2 Your installations of NovaBACKUP Business Essentials which are installed on your servers to backup critical data such as SQL and Exchange databases as well as virtual envir onments This quick start guide will describe how to setup the Central Management Console CMC of NovaBACKUP NAS along with how to connect one installation of NovaBACKUP Business Essentials referred to as an agent to the CMC Subsequent installations of NovaBACKUP Business Essentials to the CMC in the exact same manner Additionally any distributed installations of NovaBACKUP Server and Professional that you administer may also be connected to the CMC in the same manner 1
32. s information to diagnose problems and quickly log your request Contact Information Name Company name Customer ID Ticket ID if you sent a prior request Telephone fax e mail or other contact details where you can be contacted if you have not provided this information earlier or you are contacting NovaStor for the first time Computing Environment Information e System specifications and operating system e Product name and version e Build number e System configuration Please describe your problem in an accurate and detailed manner so that our support Engineers can assist you in the shortest possible time 71
33. s time to determine the settings for the backup The CMC includes almost every setting that the NovaBACKUP client has and the set tings work the same as if they were set on the NovaBACKUP client Settings General Filters Encryption Anti Virus Custom Commands Run As Network Credentials Notification Write Mode Overwrite last backup Backup Mode AAi Full gt Fi Compress Backup Fj Venfy Data After Backup Fi Backup secunty and permissions ACL m Automatically eject media at the end of job Fa Enable Open File Backup Enable Drive Letter Management Fj Backup empty folders To proceed click Next 56 One thing to be particularly careful of when setting the settings is that the Run As tab determines what user the backup will be impersonated as If nothing is specified here and no one is logged in the backup will run as the local system account which may not have the correct rights to backup from or to where it is expected to Settings General Filters Encryption Anti Virus Commands work Notification C3 Logged In User ia Specific User Domain Name doman User Name u ermame Password Check Credentials To proceed click Next _57 Setting up a Backup Schedule The final step in creating a backup policy is to define the schedule All of the options that are available in the NovaBACKUP client software are available in the CMC One option that is no
34. staller is ready to start installing it EEA co ie Management Server Setup Ready to install Management Server CaS Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Back Install Cancel 20 OVASTOR Completed the Management Server Setup Wizard Click the Finish button to exit the Setup Wizard Start the Management Server Service Start the Management Web Server In order to install this application you must first install these comp ponents Management Server Download Installer Application installed successfully 1 Database and Management Server Windows 7 SP1 x64 i o e At this point the NovaBACKUP Central Management Console is now installed gt 21 Server Administration Utility The NovaBACKUP Central Management Console Server Administration utility is installed with the Management Service feature and a shortcut is created in the Start Menu group It is adesktop application so it must be run on the machine where the Management Service was installed This utility allows the server administration to perform the following tasks e Change the Management Server Host and Port as previously configured during the setup installation e Unlock a specific user account by username E Management Server Administration Eolika Management Server Host Management Server Port 4502
35. t in the NovaBACKUP software that is in the CMC is the option to schedule a random time for the backup to be scheduled at What random means in the CMC is that when the schdule is grabbed by the agent the CMC tells the agent to create a random schedule between the two times and apply that as the schedule This means that once the schedule has been created on the agent it will run at the random time that it generated when the CMC told it to schedule the backup This particular option is very nice when you have many agents that are going to be using the same backup policy but you do not want them to overload the network and all start at the same time One final thing to note about schedules is that when a schedule is sent from the CMC to the agent it is of the CMC server s time so if the CMC server s time is different such as in a different time zone than the agent makes sure to account for that when creating the schedule New Backup Wizard js oe C pee Schedule Type of schedule o pe aooo Mo schedule One Time Minute Hourly Daily Weekly Monthly First Ruin 7 16 2014 Random between 12 00 AM i and 11 59 PM i Specific 12 11 PM_ Repeat Every 1 E day s Days of the week _ Sunday v Monday Tuesday v Wednesday v Thursday Friday _ Saturday Maximum runtime 0 hours g minutes To proceed click Finish lt Previous Finish Cancel 58 NovaBACKUP Client to CMC Backup Poli
36. t this information press Ok to save these changes You can now exit NovaBACKUP Open up Windows Services Once in the Services screen in Windows find the Backup Client Agent Service This is the service that actually connect to the CMC so you can manage your agent By default this service is set to Manual go to the properties of this service and set it to Automatic and Apply Finally start the service Click START and OK You may now exit out of Windows Services Now you have the CMC installed an agent installed and the agent connected to the CMC You should now be able to login to the CMC and see the agent From within the agent you are able to create a custom backup policy which includes all of your items selected for backup with a personalized schedule Additional agents may be connected using these steps Thank you for choosing NovaBACKUP CMC by NovaStor _12 Installing the Software To start installation click or run the installer executable to begin the installer wizard the installer will let you know what things you are missing for the prerequisites to install the software The Microsoft SQL Server 2008 is unchecked because the software is shipped with a SQLite database that is able to handle many agents but the option to use the Microsoft SQL server 2008 is there if you decide to utilize it Upon running the installer the following screen comes up to ensure all prerequisite components are installed E Management
37. tab shows what backup policies are applied to the agent including all agent specific backup policies and group level backup policies Just like on the group level the ability to add new backup policies or add existing backup policies is available in this view Group level backup policies cannot be deleted but they can be edited but agent specific backup policies can be removed The ability to start a backup or stop a currently running backup is also available in this view The start or stop option is only available if the agent is online Agent Details T n E r General Backup Restore Device Logs Notes Name T Descnption T Owner T Type T Backup Backup admin Backup Add New Add Existing Hide Client Backup Jobs Restart Backup Service Cancel 33 The device tab will show all the devices that were reported to CMC the last time the agent was online Press the Refresh button while an agent is online to get the latest list of devices If an agent is configured to allow CMC to configure its devices click on the Add Device button to configure xSP or Network devices on the agent Agent Details see General Backup Restore Device Logs Notes Type 7 Total Si T Free S T File Sy T S 7 T T Last Updated T Created c system 119 66 GB 72 48 GB NTFS 7 15 2014 3 12 49 PM 7 15 2014 D NECVMWar VMware IDE CDR10 System Unknown 7 15 2014 3 12 49 PM 7 15 2014 E system 32 GB 31 89 GB NTFS 7
38. to CMC Backup Policy Sync 0000000000 0a000000000000000000000000000n 59 Restore Wizard Configuration _ 0 0 e cece cece eeceeeeeeeeeeeeeeeeees 63 Where the Restore Wizard Resides 2 0 cece ccc cc cccceceeceeecetececeectceeeeeeeeeee 63 SUIS cao ee ee ees si ei eases se cane ween Steck E aa chats bee SATSE 63 Technical Reference 2 ccc cece cece cece cece cecccceeceeeceeeeeeeeeeeeeeeeeeeeeeeees 64 Troubleshooting 0 02222 c cece cece ccc cece cece cece cece cece cece eee eeeeeeteeteeteteeeteeeteeeeees 65 The Management Service may not be started 22 2 2 e cece ceccecccccceceeees 66 The Web Server may not be started 00 2 0 n cece cece eecccceeeeeeeeeeeees 66 A firewall may be blocking one or more required ports 220 00 2 222 eee ee eeeeee eee 66 The Management Service address may be incorrect 2222 2222 2cceeeeee cece ee eeeee 66 How to enable logging for the Management Server windows Service 67 How to enable logging for the Management Web Server windows service 70 Contacting Technical Support 2 2 00 0 0 0 0 ccc cece cece cc ccccceeceeetteteeeeees 71 Introduction to the Central Management Console NovaBACKUP Central Management Console CMC is a web based management console that allows the user to create delete and run backup or restore jobs on the computers that have
39. up Jobs 61 OVASTOR After the sync is done the schedule and backup job will be deleted from the client side and a new backup policy from the CMC will be saved and sent down to the client Descnption T Owner T AG VM KPLRG 09 xso backup xsp backup admin Add New Add Existing Hide Client Backup Jobs 62 Restore Wizard Configuration Where the Restore Wizard Resides The Restore Wizard is only available at the agent level and only when the agent is online The Restore Wizard will show all available media that is able to be restored from At which point the piece of media can be drilled down through and select the files and folders that are needed to be restored Settings The settings that are available during the restore wizard are almost identical and work the same way that restore options do in NovaBACKUP 63 Technical Reference Windows environment variables can only be used to define custom selections and must be in the form of lt env variable gt An example of this would be lt userprofile gt for the Windows environment vari able of lt userprofile gt Backup destination variables can be used instead of manually selecting a particular configurable device The device variables that are currently available are the following e TAPE for the first tape drive attached to the agent e FTP for the first FTP device configured on the agent e AMZ for the first Amazon S3 device config
40. ured on the agent e XSP for the first xSP device configured on the agent CMC server service logs can be found at C Program Files NovaStor NovaBACKUP Central Management Console Service Logs CMC SQLite database can be found at C Program Files NovaStor NovaBACKUP Central Man agement Console Database Agent CMC script location is located at C ProgramData NovaStor NovaStor NovaBACKUP Profiles or C Documents and Settings All Users Application Data NovaSt or NovaStor NovaBACKUP Profiles depending on the operating system This file is the determining factor on whether or not the agent needs to download new or changed backup policies 64 Troubleshooting The Management Server windows service configuration file is used for troubleshooting For example with a default installation it is located here C Program Files NovaSt or NovaBACKUP Central Management Con sole Service ManagementServer Service WindowsServiceHost exe config When this file is modified the internal services will automatically restart and use the latest changes If the configuration file contains errors the windows service will not start If the windows service is already started it will automatically stop In both cases errors will be logged in the app_tracelog s vclog file in the Logs directory For example with a default installation it is located here C Program Files NovaStor NovaBACKUP Central Management Console Service Logs If using the standa
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