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ALCATEL ONETOUCH Elevate User Guide

1. 0 cece ccc cnn c cece cece ce eeceeeeeeeeeeceeeeeceeeeeeeeeeees 86 Send Pictures or Videos by Email 22 20000000 00 aaa 86 Send a Picture or Video by Multimedia Message 87 Send Pictures or Videos Using Bluetooth 00 02 22 e ee eee eee 87 Ge as se Str oe ig RL eee ie RANA ADS 88 AA 88 Set Camera Functions 2 2 aaa 88 SCAM Bal COGS ww 88 USEFUL APPS AND FEATURES 3d paa ngaa Ga aap Baa ts Ab GO GG ba paaa LLa oa nannaa 90 PEAVY wa AA PB PAG GA BE GN ABG aden 90 Google ARA 90 PANGGA a apan nagta Ga Ba NG nian eee bab lana LAHING nab poba AG NAN NE Aga nin an Gadon Bat 91 GOOglE 72 fo ae ee Le ee eee 91 Use Google Search ages ratoe trie davncds oduukieaueccadaveed ackunieeoctadoindGeuncdeteseleeoleu 91 Use Google Voice Search 2 2 2 2 cece cece aa 92 CUNO AA 92 Calendar eae eee nv ve en aid 92 Add an Event to the Calendar 22 0 000 000 0 ccc cece cccccccccccccccecceeceeeeeeees 93 View Calendar Events u s 93 Sync Calendars cua Maa a a a a aasa FB a IP na 94 M AS BSS cate na tan ba Ann EBM gy eal arses pc ce meat eae lee eae ence 94 Set AlarmS aoaaa naana bbs bhcesteeeecuhatenndds ieeeuiont ibadedewss oie bebeiateeeedenedd zeciees 94 YouTube AN 95 View YouTube Videos 22 0 0 a 96 Post a Video to YouTube oaaao aaao a 96 Google Play Music App 00000 aa 96 Play Music with
2. You will see the Contacts list e Youcan also access contacts directly from the Contacts shortcut or the apps list From home touch Contacts 6 or if there s no shortcut touch Apps 3 gt Contacts 2 2 Toucha contact to view its details The contact s detailed listing appears Phone App 63 3 Touch Menu gt Delete 4 Touch OK The contact is deleted IMPORT CONTACTS FROM AN SD CARD OR STORAGE Import load contacts which have been backed up on an SD card Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts See SD Card for SD card information Import Contacts from an SD Card or Storage 1 From home touch Contacts 2 You will see the Contacts list 2 Touch Menu gt Import export You will see the Import export contacts menu 3 Touch Import from SD storage or Import from storage 4 Select a destination for the imported contacts 5 Follow the onscreen instructions to complete the import The contacts are imported and stored in the selected account BACK UP CONTACTS TOAN SD CARD If you are saving contacts to an account that does not automatically back them up via the Cloud you can manually back them up for re import if needed Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts info
3. Check MAC Address From Wi Fi settings touch Menu gt Advanced e MAC Address appears below MAC Address Check IP Address From Wi Fi settings touch Menu gt Advanced e P Address appears below IP Address BLUETOOTH SET TINGS Your phone s Bluetooth capabilities let you use wireless headsets send and receive pictures and files and more For details on your phone s Bluetooth usage see Bluetooth 1 From home touch Apps ii gt Settings 2 Touch Bluetooth The Bluetooth settings open Bluetooth Settings Operations Enable Bluetooth In Bluetooth settings touch the slider Cf Or BD e When enabled confirmation appears for your phone to be discoverable by other devices Follow the onscreen instructions o Touch to enable and BB to disable e Alternatively touch Bluetooth 5 a or BD Pairing Bluetooth Devices Make sure the other devices are set to be discovered From Bluetooth settings touch the device name in Available devices and follow the onscreen instructions e Depending on the device you may be required to enter or accept a passkey e Ifthe target device does not appear touch Refresh to search again Settings 109 e This setting is available when Bluetooth is enabled Change the Name of a Paired Device From Bluetooth settings touch Settings o next to a paired device name touch Name enter a new name and touch OK e Emoji cannot be used in a device name e
4. 4 Biot a WO o NA J 0 AM 8 H 1 duty kwe USER GUIDE A downloadable printable guide to your phone s features onetouch Elevate Available applications and services are subject to change at any time TABLE OF CONTENTS INTRODUCTION 1 22 220 000 AN kka 1 About the User Guide 2 22 20 cece kaaa 1 GETSTARTED AA ee ee eee 2 Parts and Functions aaao 2a 2 SIM Card a 3 Handling a SIM Card 22 0 2 eee ccc aaa 3 SOT SIMCATFA KA 4 Remove SIM Card 22222 2a 6 BT NA waa wahai aaa wai ajua mda 8 Insert SD Card 2222220000 0 0 aaa 8 Unmount the SD Card 00 cence cece cece cece ecceecececeeeeeeeeeeeees 10 Remove SD Card u mme mmm mme ma mami mm nima ma emma 10 Erase SD Card aaa 11 AARON 12 Insert the Battery U 00 c ccc cece cece cece eee eeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 12 Remove the Battery 00002 0 ccc ec cccccn cc e eee ccc ccceeccceeeeeceeeeeeeees 13 Charge the Battery U mmama mam mm mam La nana 14 Turn Your Phone On and Off aaan eee cece cece cece cece cece eee eeeceeeeeeeeeeeeeeeeeeeeeeteteetee 16 Use the Touchscreen ccc cece ccc cece eee eee cece cece cece cece aa aooaa oann 17 Activation and Service 2 2 2 2 mama mami ma mamaa mali 22a 2o22 an 18 Complete the SetupScreens manane mm mz aa anana 19 BASIC OPERATIONS 0000 0 a 23 Basics mamaaa mamia imma 0 LALA DD LADLAD 0 L
5. Attaching Pictures or Videos In the mail composition window touch gt Attach file Locate and then touch the picture or video you want to attach Save as a Draft Send Later While composing your message touch Menu gt Save draft or press the back key di to save asa draft Delete Mail Being Composed In the mail composition window touch Menu gt Discard Note To view your draft email messages touch and then touch Drafts Note To view your sent messages touch and then touch Sent CHECK RECEIVED GMAIL MESSAGES Your phone allows you to access read and reply to all your Gmail messages Open New Gmail Messages When new Gmail arrives you will see in the status bar 1 Drag the status bar down to display the notifications window 2 Touch the new message from the notifications window The new Gmail message opens e fyouhavetwoor more new Gmail messages touching the notification opens the Gmail inbox Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox 1 From home touch Apps amp 5 Gmail M The Gmail inbox opens Messaging and Internet 76 2 Touch the message thread you want to view The message thread opens with the newest message displayed Options When Reviewing Gmail Messages Replying to Gmail Messages With the Gmail message open touch Reply a compose your reply message and touch Send gt e Toreply to all touch Options gt
6. Important If the account type you want to set up is not in the phone database you will be asked to enter more details You should get all pertinent information for the email account such as incoming and outgoing server settings before you proceed Compose and Send Email Compose and send email using any account you have set up on your phone Increase your productivity by attaching files such as pictures videos or documents to your email messages 1 From home touch Apps 44 gt Email O The email inbox opens e Ifyou want to switch to a different email account touch the account name at the top of the screen and select another account 2 From the inbox touch O to compose a new email message i nga i The email composition window opens Messaging and Internet 80 3 Enter the message recipient s subject and message 4 Touch Send gt f The email message is sent Open New Email Messages When new Gmail arrives you will see in the status bar 1 Drag the status bar down to display the notifications window 2 Touch the new message from the notifications window The new email message opens e If you have two or more new email messages touching the notification opens the email inbox Touch a message to open it Open Email Messages You can also open and read email messages directly from the email inbox Reading and replying to email on your phone is as simple as on your computer 1 Fro
7. The Compose screen opens 3 Fillin one or more recipients You can e Enter phone numbers directly in the To box As you enter information any matching phone numbers from your contacts list are displayed Touch a match to enter that number or address directly e TouchthekSticon and then select the contacts to who you want to send the message You can also select contact groups as recipients When you have selected all the message recipients touch N4 Messaging and Internet 66 4 Touch the Type message box and then start composing your message tag 4 17 AM New message Type message Ha q wert y u i o p asd fgh jki z7 xcv bnm m23 Return Note A counter appears above the Send button PP to tell you how many characters you have entered and how many characters are left Once you go over the 160 character limit a new message is created but automatically joined into one when received 5 When done touch gt to send the text message Send a Multimedia Message MMS When you need to add a little more to a text message you can send a multimedia message MMS with pictures voice recordings audio or video files contact cards vCard or appointments vCalendar ee eee 1 Fromhome touch Apps 33 gt Messaging O 2 On the Messaging screen touch The Compose screen opens 3 Fill in one or more recipients You can Messaging and Internet 67 Enter phone numbers directly in
8. 2 Touch Wi Fi The Wi Fi settings menu appears 3 Touch the name of the connected access point and then touch FORGET Wi Fi is disconnected e After disconnecting from an access point you may need to re enter the password to reconnect Connectivity 101 Wi Fi Direct Use Wi Fi Direct to connect directly to other Wi Fi Direct devices simply via Wi Fi without an access point or via the Internet 1 From home touch Apps gt Settings 2 Touch Wi Fi gt The Wi Fi settings menu appears 3 Touch the Wi Fi slider to turn Wi Fi on TE Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks 4 Touch Menu o gt Advanced gt Wi Fi Direct The Wi Fi Direct settings menu appears e Wi Fi Direct and Wi Fi are unavailable at the same time 5 Touch a device with which to connect e f connected via Wi Fi you will see a confirmation Follow the onscreen instructions 6 Accept the connection on the other device The phone is connected via Wi Fi Direct e fa connection is not accepted after a certain period the connection request is cancelled e Tostop a connection touch the connected device name touch OK to confirm disconnection BLUETOOTH Bluetooth is a short range communications technology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wirel
9. Chrome opens 2 Touchthe address bar at the top and enter search words for a Google search or a Web address URL The search results appear or a Web page opens Tip For more information from your computer visit google com intl en chrome browser mobile Messaging and Internet 82 CAMERA AND VIDEO Youcan use the camera or video camera to take and share pictures and videos Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos TAKE PICTURES AND RECORD VIDEOS The following topics teach you how to take pictures and record videos with your phone s camera Capturing Pictures Videos File Format for Pictures File format for pictures is JPEG File Format for Videos File format for videos is MPEG4 E Camera Cautions If Lens Becomes Dirty Fingerprints smudges on lens prevent capturing of clear still images videos Wipe lens with a soft cloth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods May discolor color filter and affect color of images E Mobile Light Warning Do not shine Mobile Light close to eyes Do not look directly at Mobile Light when shining Do not shine Mobile Light at other people s eyes This may affect eyesight etc Take a Picture You can take high resolution pictures using your phone s camera Note Pictures and videos are saved to your phone s memory 1 From home
10. My Everything 98 Degrees Return to playlist Previous song Play in random Repeat mode m la x Play pause Create Playlists in Google Play Music Organize music into playlists to fit every occasion 1 From home touch Apps iii gt Play Music O The Play Music app opens to the library Useful Apps and Features 97 2 Touch and select My Library category to choose Artist or Albums 3 Touch and select Playlists to create Playlists Adding Currently Playing Music to a Playlist Fromthe player view touch gt Add to playlist you can add to the existing playlist or create a new playlist The music is added to the playlist Use your phone s Notes app to save text memos lists and more 1 From home touch Apps ii gt Notes e The Notes list appears 2 Touch and enter your notes 3 Touch NA E The memo is saved Useful Apps and Features 98 CONNECTIVITY The following topics address your phone s connectivity options including USB file transfer and tethering Wi Fi Bluetooth and more TRANSFER FILES BETWEEN YOUR PHONE AND A COMPUTER You can use the supplied USB connector to connect your phone directly to your computer and transfer music pictures and other content files For example if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps just attach your phone to the computer and copy the
11. 1 From home touch Apps Ba Settings 2 Touch Apps 3 Touch items to view details Check your application settings condition and access additional options e Depending on the app and its location you may be able to force the app closed uninstall or disable the app clear cache and data and more LOCATION SETTINGS Your Location Services settings menu lets you select how your phone determines its location using the wireless networks GPS satellites both or neither Location Settings Overview Your Location settings menu allows you to configure the following options me Select a locating method High accuracy Battery saving or Device only Recent location requests Check your recent location requests Location services Check location services Enable Location Services Before using any features that require location assistance you must enable your phone s location services 1 From home touch Apps Ba Settings 2 Touch Location 3 Touch the on off switch to enable location services Settings 115 l l Your phone s location services are enabled e If you see a confirmation follow the onscreen instructions to connect Access Location Settings 1 From home touch Apps iii gt Settings 2 Touch Location 3 Configure the desired settings Your location settings are applied and saved SECURITY SETTINGS The Security settings menus let you set encryption options password visibil
12. 1 From home touch Phone Bi display the phone app 2 Touch RECENTS to display the Call logs list The call logs list appears 3 Touch an entry to display the call details 4 Touch CALL BACK to place a call The phone dials the number The call begins when the other party answers e For additional options touch the name or number 5 Toend the call touch e Thecall ends OPTIONAL SERVICES The following topics outline additional voice related services available with your phone including call services voicemail and more Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated Always use a password to protect against unauthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off Phone App 52 1 From home touch Phone Y gt gt Settings gt Call settings gt Voicemail dl D 4 57 AM Call settings Phone account settings Voicemail North American dialing Replace code as needed for B outgoing calls International dialing 011 TTY mode TTY Off Hearing aids Tum on hearing aid compatibility Noise cancellation Turn on to reduce the background nace Phone App 53 2 Touch Setup to set for voicemail d 2 4 58 AM Voicemail Service Your carrier Setup Sound Default sound Sign Vibrate C Important Voicemail Password It is stro
13. Compose and send 80 Delete account 82 Open new messages 81 Setup 79 Share pictures 86 View and reply 81 Emergency Numbers 47 Enhanced 9 1 1 E 9 1 1 48 Enter Text 27 Extended Home Screen 41 F Factory Data Reset 120 Files Transfer between phone and computer 99 Flash 3 Flick 17 Folders 45 Font Size 113 For Assistance 125 G Gallery 84 View pictures and videos 84 Get Started 2 Gmail 75 Add Account 78 Create account 32 Create and Send Message 75 Delete threads 77 Labels 77 Manage Messages 77 New messages 76 Read and reply 76 Read messages 76 Report phishing 78 Index Report spam 78 Search 77 Share pictures 86 Switch accounts 79 Google Chrome 82 Create account 32 Hangouts 91 Sign in 33 Voice search 92 Google Account 32 Google Maps 90 Google Play Find and install apps 34 Help 36 Store 34 Google Play Music 96 Create Playlists 97 Play music 97 Screen Layout 97 Google Search 91 Google Voice Typing 30 118 GPS Satellites 115 H Hangouts 91 Headset Connect 104 Headset Jack 3 Home Screen 40 Add Folders 45 Add Shortcuts 44 Add Widgets 44 Customize 43 Extended 41 Home Screen and Apps List 23 Home Screen Layout 40 Import Contacts 64 In Call Screen Layout and Operations 50 Incoming Call Answer 48 Input Settings 118 Internet 66 T32 K Keyboard Android keyboard 29 Default settings 118 Swype 28 Touchscreen 27 L Language 118 Language Settings 118 Launch Applicati
14. Switch access allows you to control your device using configurable key combinations Captions Touch to set captions settings Magnification gestures Touch to turn on off the Magnification gestures Large text Mark the checkbox to enlarge the screen text High contrast text Mark the checkbox to enable high contrast text Power button ends call Mark the checkbox to enable this function Settings 121 Touch 4 hold delay Touch to adjust the duration of long press delay This function enables your phone to differ touch and touch 8 hold which may avoid incorrect operations Access Accessibility Options 1 From home touch Apps Ba Settings 2 Touch Accessibility 3 Set available accessibility options Your accessibility settings are applied and saved PRINTING The Printing menu lets you configure Google s Cloud Print service You can connect your printer to your Google account and then add the printer on your phone in the Printing menu After that you can send documents pictures emails or Web pages from your phone to the printer wirelessly and have them printed out 1 From home touch Apps 4 gt Settings 2 Touch Printing gt Cloud Print gt Print jobs Note To use Cloud Print you need to add a Google account to your device ACTIVATE THIS DEVICE The Activate this device menu lets you activate a new phone or use additional self service options such as checking the status of an in service pho
15. surfing and talking with no interruptions Set up Auto Pay anytime by logging into My Account at virginmobileusa com and adjusting your payment settings From Your Phone From home touch Apps ii gt My Account G For Assistance 127 REGULATORY INFORMATION The following topics provide important regulatory information SPECIFIC ABSORPTION RATES SAR FOR WIRELESS PHONES The SAR value corresponds to the relative amount of RF energy absorbed into the head of a user of a wireless handset The SAR value of a phone is the result of an extensive testing measuring and calculation process It does not represent how much RF the phone emits All phone models are tested at their highest value in strict laboratory settings Butwhen in operation the SAR of a phone can be substantially less than the level reported to the FCC This is because of a variety of factors including its proximity toa base station antenna phone design and other factors What is important to remember is that each phone meets strict federal guidelines Variations in SARs do not represent a variation in safety All phones must meet the federal standard which incorporates a substantial margin of safety As stated above variations in SAR values between different model phones do not mean variations in safety SAR values at or below the federal standard of 1 6 W kg are considered safe for use by the public The highest reported SAR values of the ALCATEL ONETOUCH Elevate are
16. when you rotate the phone sideways Not all screens will adjust for landscape orientation Basic Operations 23 ct New message the Melissa qwertyu iio p asdfghjkl Note The Auto rotate check box needs to be selected for the screen orientation to automatically change From home touch Apps 32 gt Settings gt Display gt When device is rotated Tip You can also access the screen rotation setting from the notifications window Pull down the status bar and touch Auto rotate Portrait to select or deselect the option Capture Screenshots You can use your phone s power and volume keys to capture screenshots Press and hold the Power lock Key and Volume Down Key at the same time to capture a screenshot of the current screen The current screenshot will be captured and stored in the Screenshots album in the phone s Gallery From home touch Apps ii gt Gallery 9 APPLICA TIONS The following topics describe how to access the applications apps list and launch apps on your phone Launch Applications All installed apps can be accessed and launched from the apps list Basic Operations 24 1 From home touch Apps as TE ret all BN 10 10 4x 4 B 4 09 AM rs E Pr oogle aa Mar Gi Calculator Calendar Camera Chrome Bead Contacts Downloads Drive Email oem File Manager Gallery Gmail OR atan Setti Hangouts Messaging eee Notes Phone Photos Play Movies The apps lis
17. 7 Tomake changes to your attachment touch REPLACE or REMOVE to start over a 2 5 04AM ec New message Se Type message gt 8 Touch Send gt to send the MMS message Create a Slideshow In a multimedia message you can add slides each containing a picture video or audio Messaging and Internet 69 1 Inthe multimedia message you re composing touch gt Slideshow to add space for a new slide 2 Touch slide 1 or Add slide to attach slides Ni E 5 07AM Part 1 1 d gt PREVIEW ADD PICTURE REMOVE SLIDE Type message or leave blank DONE 3 To compose your slideshow touch Menu and do any of the following FA E 2 14AM Part 1 1 Preview Add picture Capture picture Audio Record audio Add video Capture video Add slide Duration 3 sec as Layout bottom Type message or leave aaa blank BOLE Messaging and Internet e Preview Touch to preview your slide e Add picture Touch to select a picture from Gallery e Capture picture Touch to capture picture e Audio Touch to select an audio and attach e Record audio Touch to record audio and attach e Add video Touch to select a video You cannot add both a picture and a video on the same slide e Capture video Touch to capture video e Add slide Touch to add a new slide e Duration 3 sec Touch to set duration for slide e Layout bottom Touch to set slide layout you ca
18. Accessory Jack 3 Accounts Add new 120 Manage 120 Settings 120 Activate This Device 122 Activation 18 Airplane Mode 26 Alarm 94 Android Keyboard 29 Answer a Call 48 Apps Find and install 34 Request refunds 35 Uninstall 36 Update 35 Apps Settings 114 Auto Rotate Screen 113 B Back Key 3 Back Up Phone 119 Basics 23 Battery Charge 14 Insert 12 Remove 13 Settings 114 Battery Use 12 Bluetooth 102 Connect 104 Pair devices 103 Receive information 105 Sendinformation 105 Settings 109 Share pictures and videos 87 Turn on or off 103 Bluetooth Information 103 Index INDEX Calculator 92 Calendar 92 Add event 93 View events 93 Call Forwarding 57 Call Logs Make call from 52 Call Settings 58 Call Waiting 56 Caller ID Blocking 55 Camera Settings 88 Take a picture 83 Viewfinder 83 Camera and Video 83 Capture Screenshots 24 Car Kit Connect 104 Charger Accessory Jack 3 Check Contact 61 Chrome 82 Clock Additional Features 95 Alarm 94 Stopwatch 95 Timer 95 World Clock 95 Conference Calling 56 Connectivity 99 Contacts 59 Add contact 59 Delete 63 Edit 63 Import 64 Make call from 52 Save a phone number 61 Contacts Screen Layout 62 Credentials 116 D Data Usage Settings 110 Date amp Time Settings 120 Default Messaging App Settings 112 131 Device Administrators 116 Disable the Screen Lock 117 Display Settings 113 Drag 17 Edit Pictures 85 Editing Text 31 Email 79 Add account 79
19. Head 0 93 W kg 19 Body worn 1 46 W kg 19 For body worn operation this device has been tested and meets the FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 1 0 cm from the user s body FCC RADIO FREQUENCY EMISSION This phone meets the FCC Radio Frequency Emission Guidelines FCC ID number 2ACCJB011 More information on the phone s SAR can be found from the following FCC website http fcc gov oet ea USING YOUR PHONE WITH A HEARING AID DEVICE A number of Virgin phones have been tested for hearing aid device compatibility When some wireless phones are used with certain hearing devices including hearing aids and cochlear implants users may detect a noise which can interfere with the effectiveness to the hearing device Regulatory Information 128 Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference noise they may generate ANSI standard C63 19 was developed to provide a standardized means of measuring both wireless phone and hearing devices to determine usability rating categories for both Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device Not all phones have been rated for compatibility with hearing devices Phones that have been rated have a label located on the box Your ALCATEL ONETOUCH E
20. Location From the Maps app touch the search bar enter the information you re looking for and then touch a result to view it View Traffic Information Aerial Photos Etc in Maps From the Maps app touch Menu and then touch Traffic Satellite Google Earth etc Check Route to Destination From the Maps app touch enter your current location and your destination touch a method of transport car public transit or on foot e Route candidates appear in a list Check Detailed Operation for Maps From the Maps app touch Menu gt Help Useful Apps and Features 90 HANGOUTS Hangouts is Google s instant messaging service Use to communicate with other Hangout users and also use video calling Log in to a Google account beforehand see Google Account Using Hangouts 1 From home touch Apps iHi gt Hangouts Q The Hangouts app will open 2 Touch Add to start anew Hangout 3 Type a name email number or circle or select a contact from the list 4 Typea message start a call to chat A chat window or a video chat window opens e Each time text is entered the corresponding friend appears e fafriendis notin a Hangout you will see a message Touch INVITE to invite them to join the Hangout Hangouts Operations a Ending a Chat In the Hangouts window flick the chat from left to right Ending a Video Chat In the video chat window touch Disabling Chat History If you don t want to keep ch
21. M5 CONTACTS tab You will see the Contacts list 2 Toucha contact to send 3 Touch Menu gt Share gt Bluetooth 4 Touch a paired device to receive the data The contact information is sent e f you see a message to confirm follow the onscreen instructions Receive Data via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth including pictures music tracks and documents such as PDFs 1 When another device attempts to send a file to your phone via Bluetooth you will see a request to accept the file 2 Touch Accept The file is sent to your phone e When your phone receives a file you will see a notification To open the file immediately drag the status bar down to display the notifications window and then touch the notification e When you open a received file what happens next depends on the file type o Media files and documents are usually opened directly in a compatible application For example if you open a music track it starts playing in the Music application Connectivity 105 o Fora vCalendar file select the calendar where you want to save the event and then touch Import The vCalendar is added to your Calendar events For more information on using the Calendar see Calendar o ForavCard contact file if there are multiple vCard files on your storage card you can choose to import one several or all of those contacts to your contacts list
22. New text or MMS message New Hangout message USB connection Update available Update downloading Update successful Keyboard active Main Status Icons Bluetooth active GPS active Your Phone Interface 42 Ty Speakerphone active o wl Network full signal Network roaming Enhanced 4G LTE data service Cee NOTIFICA TIONS WINDOW Drag the status bar down to open the notifications window From there you can check notifications download updates open messaging apps use the quick settings menu and more Open the Notifications Window Drag the status bar down Slide your finger down from the top of the screen The notifications window opens To check notifications touch an item in the list Close the Notifications Window sm Drag the notifications window up Slide your finger up from the bottom of the screen Touch Back di to close the notifications window Notifications Window Layout The notifications window gives you access both to notifications and the quick settings menu CUSTOMIZE THE HOME SCREEN Learn how to set the wallpaper and add move or remove shortcuts widgets and folders from the Home screen Your Phone Interface 43 Operations for Rearranging the Home Screen Moving Widgets and Icons From home long press an item and then drag it to the desired location Deleting Widgets and Icons From home long press an item and then drag it to Remove Change the Wall
23. Reply all Forwarding Gmail Messages With the Gmail message open touch Options a gt Forward enter a recipient and an additional message and touch Send gt MANAGE GMAIL MESSAGES Your phone give you control over how you manage your Gmail messages with labels thread management search capabilities adding multiple Google accounts and more Use Gmail Labels Gmail saves all mailin one box but you can add labels that allow you to sort your Gmail conversation threads For example when anew thread starts with a received mail the label Inbox is automatically added to the thread By then adding the label travel all threads with travel are shown in alist 1 From home touch Apps 44 5 Gmail M The inbox opens 2 Long press a conversation thread to add a checkmark to it and then touch Options gt Change labels 3 Touch a label for the thread The thread is added to the selected label Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread you can simply delete it from the inbox 1 From home touch Apps amp 5 Gmail M The inbox opens 2 Long press a conversation thread to add a checkmark to it and then touch Delete O gt OK 3 The thread is deleted Search Gmail Messages If you need to find a specific message or message thread you can search Gmail from the inbox Messaging and Internet 77 1 From home touch Apps 44 gt Gmail M The inbox op
24. The Language and input settings menu opens 3 Set options The language and input settings are applied and saved Settings 118 BACKUP amp RESET Your phone s Backup amp reset menu lets you back up your phone s data and settings to Google servers before resetting your phone to the original factory settings The Factory data reset erases all data from the phone s application storage including sm Your Google account All other email and social networking accounts a System and application data and settings Downloaded applications Backup and Reset Overview The following options are available in the Backup and reset menu Back up my data Enable backup for application data Wi Fi passwords and other settings to Google servers Backup account Select the account used to back up data Automatic restore When reinstalling an application backup settings and data will be restored Factory data reset Reset all settings and delete all data on phone a Performing a factory data reset erases all data on the phone It is recommended that you back up important data before performing a factory data reset Erased information cannot be restored Only erase data after you are sure you have saved everything you need Access Backup and Reset Options 1 From home touch Apps Ba Settings 2 Touch Backup amp reset The Backup and reset menu opens 3 Set options The backup and reset settings are applied and s
25. This setting is available when Bluetooth is enabled Cancelling Pairing From Bluetooth settings touch Settings o next to a paired device name and then touch FORGET e This setting is available when Bluetooth is enabled Enable Service from Paired Device From Bluetooth settings touch Settings ro next to a paired device name and then mark Internet access or Contact sharing Search for Other Devices From Bluetooth settings touch Menu gt Refresh e This setting is available when Bluetooth is enabled Check Files Received via Bluetooth Transfer From Bluetooth settings touch Menu gt Show received files and follow the onscreen instructions DATA USAGE SET TINGS The Data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restrict hotspot usage and more 1 From home touch Apps 44 gt Settings 2 Touch Data usage The data usage window opens Data Usage Settings Operations Cellular data In Data usage window touch the slider CB for Mobile data to enable the service e When enabled confirmation appears for your phone to be discoverable by other devices Follow the onscreen instructions e Touch a to enable and BB to disable Set Amount for Alert when Data Usage Increases From the Data usage window insert a check mark next to Set mobile data warning and then drag the horizontal warning slider up and down to set an amount e Data usage amounts are appr
26. Touch to change from numbers symbols etc j input to text input Google Voice Typing Google Voice typing uses Google voice recognition to convert speech to text Touch kA from the Search bar to display a dialog screen a Speaktheword phrase you want to search for A list of search results will display for you to select from Basic Operations 30 HE 4 17 AM New message Type message gt Return Tips for Editing Text Your phone gives you many options to make entering text easier including copying cutting and pasting text using voice to text input customizing the user dictionary using predictive text and more To edit text you have entered 1 Long press or double touch within the text you would like to edit 2 Drag the tabs to change the highlighted selection 3 The following options will appear Select all ii Cut kas Copy and Paste mi Toinsert new text 1 Touch where you want to type or long press a blank space the cursor will blink and the tabs will show Drag the tab to move the cursor 2 If you have selected any text touch the tab to show PASTE icon which allows you to paste any text you have previously copied Basic Operations 31 HE WA a Q W E R T y U o p ASDF GH JK L 4 7X CV BNM N23 GOOGLE ACCOUNT You will need a Google account to access several phone features such as Gmail Google Maps Hangouts and the Google Play applications Before
27. View Contact Information from a Message When you have received a message from someone in your stored contacts you can touch the contact s picture or icon in the conversation to open a menu of options Depending on the stored contact information you can view the contact details place a phone call or send an email message to the contact and more Text and MMS Options The messages settings menu lets you control options for your text and MMS messages including message limits size settings and notifications Messaging and Internet 73 1 2 From home touch Apps ii gt Messaging O On the Messaging screen touch Menu gt Settings You can set the following SMS Enabled Touch to set your default SMS app Storage Delete old messages Automatically delete older messages except for locked messages when the set limits are reached Text message limit Choose the maximum number of text messages to store in each conversation This does not include locked messages Multimedia message limit Choose the maximum number of MMS messages to store in each conversation This does not include locked messages Text Message SMS Settings Delivery delay Select message delivery interval Delivery reports Receive a report on the delivery status of your message Message template View or edit your message template Manage SIM messages Touch to view or manage messages on your SIM card Import export messages Import or export
28. and battery s specifications Phone Specifications tem U beserpion Maximum Output 3G 0 25 W Communication Speed CDMA 2K1X DL UL 307 2 kbps EVDO uplink 1 8Mbps downlink 3 1Mbps 4G 150M downlink 50M uplink Battery Specifications WAA WA Description Capacity 2000 mAh VIRGIN MOBILE ACCOUNT INFORMATION AND HELP Find out about managing your account online and on your phone buying additional minutes for your plan and getting help For more information about your Virgin Mobile account as well as other Virgin Mobile services visit us at virginmobileusa com For Assistance 126 Manage Your Account View information about your account You can a Check your minutes Add money Top Up a Change plans And more From Your Phone Access your account from the special My Account app From home touch Apps ii gt My Account G From Your Computer Login with your phone number and account PIN at virginmobileusa com Top Up Your Account Sign up for Auto Pay to keep your service working month after month Or you can buy Top Up cards at thousands of retailers and add money to your account from your phone or by logging in at virginmobileusa com Auto Pay Auto Pay is the easiest way to keep your service working Once you register your credit card debit card or PayPal account you can set it to automatically pay your monthly plan Then you can keep emailing IMing Tweeting with Twitter
29. create and manage events meetings and appointments Your Calendar helps organize your time and reminds you of important events Depending on your synchronization settings your phone s Calendar stays in sync with your Calendar on the Web Exchange ActiveSync calendar Google Calendar and Outlook calendar In order to sync with your Google calendar you must sign in to a Google account on your phone See Google Account Calendar Operations View Today s Calendar From the Calendar touch E8 Change Calendar View From the Calendar touch July 2015 gt Month Agenda or Year to change the current view to choose Day Week View Next Previous Day Day View From the Calendar flick the screen left or right Useful Apps and Features 92 July 2015 View Next Previous Week Week View From the Calendar touch choose Week and flick the screen left or right July 2015 7 View Next Previous Month Month View From the Calendar touch choose Month and flick the screen up or down Add an Event to the Calendar Add events to your calendar directly from the Calendar application 1 From home touch Apps ii gt Calendar 26 The Calendar app opens 2 Touch or long press an empty place and choose New event The add event window opens 3 Enter an event title start date time end date time etc and then touch DONE The event is added to your calendar Selecting a Calendar If you have more tha
30. crop 4 Touch Menu gt Crop A crop box appears on the picture 5 To adjust the crop box size long press the edge of the box When directional arrows appear drag your finger inward to or outward to resize the crop box e To move the crop box to the part of the picture that you want to crop drag the crop box to the desired size and position 6 Touch SAVE to apply the changes to the picture The cropped picture is saved in the album as a copy The original picture remains unedited SHARE PICTURES AND VIDEOS The Gallery application lets you send pictures and videos using email or multimedia messages You can share pictures on your social networks such as Facebook Flickr Picasa and Twitter and share videos on You Tube You can also send them to another phone or your computer using Bluetooth Send Pictures or Videos by Email You can send several pictures videos or both in an email or Gmail message They are added as file attachments in your email For more information about using email and Gmail see Compose and Send Email or Create and Send a Gmail Message 1 From home touch Apps Wi gt Gallery o The album list opens 2 Touch an album such as Camera The list of pictures and videos for the album opens 3 Touch the album that contains the pictures or videos you want to share 4 Long press the pictures or videos you want to share e Toselect multiple items long press an image to turn on multipl
31. customize your phone s Home screen understand the status bar and use the notifications window HOME SCREEN BASICS The Home screen is the starting point for your phone s applications functions and menus You can customize your Home screen by adding application icons shortcuts folders widgets and more Home Screen Layout Your Home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Notifications area Status bar Status area Application icons Applications Apps Primary shortcuts list key Widget Home key Back key Recent apps key Menu key tem Description O Status bar The status bar displays icons to notify you of your phone s status on the right side and notifications on the left side Your Phone Interface 40 o tem Description Notifications area The notification area of the status bar on the left displays notifications for incoming messages missed calls application updates and more Status area The status area of the status bar on the right displays phone and service status information such as signal strength battery status Wi Fi and data connectivity ringer status and time Widgets are self contained onscreen apps that reside on your phone s Home screen Application icons Application icons are shortcuts to favorite applications You can add and remove these shortcuts as you wish Primary shortcuts Primary shortcuts are appl
32. difficult Question Sound pops momentarily during a call Answer Are you changing location while calling Sound pops when signal is weak and the phone switches to a different area E Emergency Call Cautions Emergency calls are restricted in Airplane mode Call Using the Phone Dialer The most traditional way to place a call is by using the phone s dialer screen 1 From home touch Phone 9 to display the phone screen The phone app opens If necessary touch to display the dialer screen 2 Touch the number keys on the dial pad to enter the phone number e As you enter digits Smart Dial searches for contacts that match If you see the number you want to dial touch it to place the call immediately without entering the rest of the number Phone App 46 3 Touch to call the number Dave 949 351 5623 Add to Contacts 949 351 i 24 2 4 2 CE 0 The phone dials the number The call begins when the other party answers 4 Toend the call touch OO Ak Thecall ends Troubleshooting Question Call does not connect Answer 1 Was the number dialed using the area code If not try dialing using the full 10 digit number including the area code Answer 2 Are you in an area with poor wireless coverage Try calling again from another area Call Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted To call the 9 1 1 e
33. ee iiei 114 Battery Settings sa let tice nakanta hsw be Aa nla baa bayag aia aha bb 114 ADDS SENOS tana at Act Ea ra aC AGE NOOD EG ARI AAP PTET 114 LOC AIG Ss CUEING Ergo Gata banta BDO a Baa NG Ga po Ga aan aa a a 115 Security Settings ai ka badd KG asap KG a aa Hika dpa HA eba 116 Disable the Screen Lock aaa 117 Language Input Settings 118 Backup amp Reset e cece cece cece eee eeeeeeeeeeeeeeeeetteetseeeee 119 ACCOUN S ccs aun mad cleweseersaceninesebst teasseneseenaermaihsteacemdueneerebsnonis DaD aaora aonaran noaa 120 Date amp Time Settings ccc ccc cece cece cc eceeeeeeeeeeeceeeeceeeeeeeeeeeceeeeeeeees 120 Accessibility Settings 2 2 2 0 2 2 ccc ccc cece ccc cece cece cece eee eeeeeeeeeeeeecceeeeeeeeee 121 Sali AAP 122 Activate this Device mmmmmmm abg klng NANGLLA HIKA RE onar onara 122 System Updates mmmmmmm mama TABO BARAS EAABUA MARA NA AUAAALIAADE 123 PDO NONG IIIA EEE 123 CODVEOMUTIATONAM ANG Acc coe anor ABA AKABAG NAASADANLALAABEADARAS KAALALDANLATAAYLELERL RIG lain 124 FORA S ANGE WA Ant TA BUGA NENG GD na a BAG AA GEN saa BTANA ANN a 125 M OUDIESHOOUNG AA Ba ABT GAAN BADA KANG KALA Baw BANG ENS See on 125 a IA 126 Virgin Mobile Account Information and Help 2 0 2 220 2 2 cece eee eccecceccceeceeceeeee 126 Manage Your aaa AP 127 TOPUP YOUrACCOUDT AA AA WA PA AR
34. either as phone device or handset A microSD or microSDHC card is referred to as an SD card or a Memory card Introduction GET STARTED The following topics give you all the information you need to set up your phone and wireless service the firsttime PARTS AND FUNCTIONS These topics illustrate your phone s primary parts and key functions Phone Layout The following illustration outlines your phone s primary external features and buttons Ambient light and proximity sensor 3 5 mm headset jack Receiver Self camera lens Camera Volume Chen as keys Power Lock key Eaten Touchscreen Home key Back key Recent apps key Speaker Charger Accessory jack Ambient light and proximity Detects how close an object is to the surface of the screen This is typically used to detect when your face is pressed up against the screen such as during a phone call While talking on the phone the sensor detects talk activity and locks the keypad to prevent accidental key press Self camera lens Takes pictures and records videos while facing the screen and allows you to video conference Receiver Let you hear the caller and automated prompts Get Started 2 Touchscreen Displays all the information needed to operate your phone such as the call status the Contacts list and the date and time Also provides one touch access to all of your features and applications Back key Pa Let you return to the previo
35. files to the music folder File Transfer Tips fyouwant to save data to an SD card on your phone make sure the SD card is installed and active See SD Card a Avoid removing the battery or SD card while transferring data Data exchange may use the methods outlined in the following table Method Description O OoOO Media Device MTP Transfer files between your phone and PC such as pictures videos and music Camera PTP Transfer picture and video files between your phone and PC Mount SD card Transfer media files in the SD card on computer Transfer Files between the Phone and a Computer 1 Connect your phone to your computer using the supplied USB charging cable e Insert the larger end of the cable to the charger accessory jack at the bottom of the phone e Insert the USB end of the cable into an available USB port on your computer You may need to remove the USB cable from the charging head to access it 2 When appears in the notifications area drag the status bar down to display the notifications window 3 You will see either Connected as a media device MTP or Connected as a camera PTP Connectivity 99 i P The files on your phone can now be accessed via your computer e For most transfers you ll want to use Connected as a media device e Tochange the option touch it in the notifications window to open Connected as a media device and then touch the desired option 4 Onyour computer navi
36. free apps or the price tag for paid apps to begin downloading and installing the app e Ifyou selected a paid application you re redirected to the Google Wallet screen to pay for the application before it s downloaded to your phone The selected app is downloaded and installed on your phone Warning Read the notification carefully Be especially cautious with applications that have access to many functions or a significant amount of your data Once you touch OK on this screen you are responsible for the results of using this item on your phone EJ Purchasing Applications Purchase apps at your own risk Virgin Mobile is not responsible for any harm to you or third parties resulting from the use of purchased applications Request a Refund for a Paid App If you are not satisfied with an app you can ask for a refund within 15 minutes of the purchase Your credit card is not charged and the app is uninstalled from your phone If you change your mind you can install the app again but you can t request a refund a second time 1 From home touch Apps 4 gt Play Store 2 Touch Menu gt My apps 3 Touch the app to uninstall for a refund The details screen for the app opens 4 Touch Refund and then touch Yes to confirm Your app is uninstalled and the charge is cancelled Update an App Depending on your settings many apps will update automatically or you can update apps directly from the Play Store app Up
37. in to your Google account and your phone will synchronize the selected items Basic Operations 33 GOOGLE PLAY STORE Google Play is the place to go to find new Android apps books movies and music for your phone Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music When you find what you want you can easily download and install it on your phone To access the Google Play store app you must first connect to the Internet using your phone s Wi Fi or mobile data connection and sign in to your Google account See Chrome Browser and Sign In to Your Google Account for details E Installing Applications Many different kinds of applications can be installed on your phone from Google Play provided by Google Inc Virgin Mobile is not responsible in any way for user installed applications quality reliability legality fitness for a purpose credibility accuracy etc or resulting malfunctions viruses etc Important Our policies often do not apply to third party applications Third party applications may access your personal information or require us to disclose your customer information to the third party application provider To find out how a third party application will collect access use or disclose your personal information check the application provider s policies which can usually be found on their website If you aren t comf
38. messages between phone SIM card and microSD card Validity period Select your SMS validity period SMS Signature Signature Mark the check box to enable SMS signature function Edit SMS signature Touch to edit SMS signature Multimedia Message MMS Settings Auto retrieve Select this option to automatically retrieve all your multimedia messages completely When selected the multimedia message header plus the message body and attachments will automatically download to your phone If you clear this check box only the multimedia message header will be retrieved and shown in your Messaging screen Roaming auto retrieve Automatically retrieve all your messages completely when roaming This may incur significant phone charges Maximum message size Enter the maximum message size MMS Send Priority Set the message priority of text messages sent Messaging and Internet 14 Notifications sa Notifications Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives Sound Select a ringtone that is specific to new text and multimedia messages Note that the ringtone briefly plays when selected Vibrate Select this option if you want the phone to vibrate when a new text or multimedia message arrives SMSC Settings Set the SMSC number View or edit the SMSC number Auto Push Service Message Setting Enable WAP PUSH Service Mark the check box to enabl
39. of information you want to sync 1 From home touch Apps 44 gt Calendar 26 The Calendar app opens 2 Touch Menu gt Calendars to display 3 Select sync options by adding or removing check marks from the items The sync settings have been updated TIME Your phone has a time app that lets you set alarms view time in time zones around the world use a stopwatch set a timer and use your phone as a desk clock Checking the Time You can check the time on your phone The current time displays in the upper right corner of the status bar Many widgets and lock screens also display the time and provide options for how time is displayed Set Alarms Set multiple alarms using your phone s Time app 1 From home touch Apps 44 gt Time 27 The time appears 2 Touch the Alarm tab and then touch D 3 Setthe alarm options including time days repeat pattern alarm type alarm tone and volume and then touch a The alarm is set Useful Apps and Features 94 Phone at Alarm Time Atthe setting alarm time the phone sounds the alarm and or vibrates Stopping an alarm When the alarm sounds swipe IM to the right to dismiss it Additional Clock Features Your phone s time app provides additional useful features including world clock stopwatch and timer functions All features are available from the clock app display From home touch Apps amp gt Time 27 The time appears Worl
40. press a widget icon The icon will disengage and you will see thumbnails of your Home screens 4 Drag the icon to an empty location on one of the Home screens The widget is added to the Home screen Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access 1 Drag ashortcut and release it over another shortcut on the Home screen to create a folder 2 Toadd more app shortcuts to the folder drag a shortcut and drop on top of the new folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display 1 Toucha folder on the Home screen to open it and then touch the folder name or Unnamed Folder 2 Type anew name and then touch Done Your Phone Interface 45 PHONE APP The following topics outline the use of your device s phone app to place and receive calls use voicemail set up and manage contacts and more PLACE AND ANSWER CALLS The following topics describe how to directly dial calls how to answer incoming calls and how to use the in call screen options Adjust In Call Volume Adjusting Call Volume Press the Volume Keys during the call Troubleshooting Question Difficulty during call Answer 1 It may not be possible to make a call properly in a noisy location Answer 2 When calling using Speaker check the call volume Raising the call volume may make calling
41. tab ME Set up my profile Index mm D Linda to Image 0 Melissa Contact Add new tem fi escription Groups tab Show contact groups Favorites tab Show favorite contacts Contacts tab Show all contacts Contact Touch to show contact s details Phone App 62 o tem Description Touch to show thumbnail of contact entry Touch an icon to place a call send a message etc Search Search contacts Index o Browse contacts by letter Add a new contact Edit a Contact Once you ve added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From home touch Contacts 63 You will see the Contacts list e You can also access contacts directly from the Contacts shortcut or the apps list From home touch Contacts 2 or if there s no shortcut touch Apps 2 gt Contacts 2 2 Toucha contact to view its details The contact s detailed listing appears 3 Touch Edit fd 4 Touch any field you want to change or add See Add a Contact 5 Add or edit the information and then touch Bi Your changes are saved to the contact entry Note To select a type label for a phone number email address or postal address such as Mobile Home Work etc touch the type to the left of the field Delete a Contact You can delete a contact from the contacts details page 1 From home touch Phone gt CONTACTS tab
42. the To box As you enter information any matching phone numbers from your contacts list are displayed Touch a match to enter that number or address directly Touch the KS icon and then select the contacts to who you want to send the message You can also select contact groups as recipients When you have selected all the message recipients touch Ng Note You can add a subject line by touching Menu gt Add subject 4 Touch the Type message box and then start composing your message 5 Touch amp to add attachment 6 In the Attach window select from the following file attachments Pictures Attach a stored picture from Gallery Capture picture Select Camera to take a picture and attach it Videos Access the Gallery or File manager to select a video as an attachment Capture video Access the Camcorder to record a new video for attaching Audio Access a selection of audio files for attaching Record audio Enter the voice message recorder to record a voice message for attaching Slideshow Enter the Edit slide show screen touch Add slide to create a new slide and touch a currently existing slide to edit it see following picture Insert contact info Enter a contact and send the contact s detailed info Contact vCard Select a contact from your phone and then select which contact information you want to attach Calendar event Select the calendar event you want to attach Messaging and Internet 68
43. the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider e Entering a password is not required if an access point is not security protected Connectivity 100 Note The next time your phone connects to a previously accessed secured wireless network you will not be prompted to enter the password again unless you reset your phone to its factory default settings you instruct the phone to forget the network or the password changed Note Wi Fi networks are self discoverable which means no additional steps are required for your phone to connect to a Wi Fi network It may be necessary to provide a username and password for certain closed wireless networks Wi Fi Settings Use the Wi Fi settings menu to manually set your Wi Fi connection options 1 From home touch Apps 3 gt Settings 2 Touch Wi Fi The Wi Fi settings menu appears 3 Touch the Wi Fi slider to turn Wi Fi on lb Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi touch the slider again GB 4 Touch Menu gt Advanced The advanced Wi Fi settings menu appears 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved Disconnect Wi Fi You may wish to disconnect from a connected Wi Fi network without turning Wi Fi off 1 From home touch Apps 3 gt Settings
44. touch Apps 8 Camera O The camera viewfinder appears 2 Aim the camera at your subject and then long press Oj s Auto focus activates 3 Touch Oo to take the picture The shutter clicks and the picture is captured and saved to your phone or SD card Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options The following features are available from the viewfinder screen Camera and Video 83 A h Flash mode Touch to enable flash mode 5 disable flash mode or choose flash mode automatically I when capturing a picture m Switch view mode Switch between the back camera lens and the front facing camera lens for self portraits video chatting etc a HDR mode Select HDR mode for the camera ESdsettings Opens the camera settings menu and lets you change additional camera settings See Camera Settings Record Videos Use your phone s video camera to record high quality videos Note Pictures and videos are saved to your phone s memory 1 From home touch Apps ii Camera O A The camera viewfinder appears 2 Aim the camera at your subject touch a and then touch Record CO Touch J video recording begins 3 Touch Oto pause recording Touch to stop recording The camera stops recording and the video is captured and saved to your phone or SD card VIEW PICTURES AND VIDEOS USING GALLERY Using the Gallery application you can
45. you are able to access Google applications you must enter your account information These applications sync between your phone and your online Google account El Google Account Cautions Be sure not to forget your Google account ID or password Create a Google Account If you do not already have a Google account you can create one online or using your phone Note You can also create and sign into your Google Gmail account through your phone s Setup application Note Although you need a Gmail account to use certain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google Account Online 1 From a computer launch a Web browser and navigate to google com 2 Onthe main page click Sign in gt Create an account now 3 Follow the onscreen prompts to create your free account Basic Operations 32 4 Look for an email from Google in the email box you provided and respond to the email to confirm and activate your new account Create a Google Account Using Your Phone 1 From home touch Apps gt Settings 9 Accounts gt Add account Touch Google and then touch Or create a new account Enter your First name and Last name and then touch NEXT 2 3 4 5 6 Enter a desired Username and then touch NEXT Create password and confirm the password then touch NEXT Enter a phone number it helps you get back into your Google account in ca
46. you receive a phone call from a contact the Incoming call screen appears and displays the caller ID icon name and phone number of the calling party When you receive a phone call from someone who is not stored in People only the default caller ID icon and phone number appear on the Incoming call screen Note If your phone is turned off all calls automatically go to voicemail Answer or Dismiss an Incoming Call When the phone is unlocked 1 When a call arrives drag left from the center of the circle to dismiss the call drag right from the center of the circle to answer the call Phone App 48 2 Toend the call touch Mute the Ringing Sound To mute the ringer without rejecting the call you can do any of the following Phone App 49 Press the Volume Key Reject a Call and Send a Text Message When the phone is unlocked You can reject an incoming call and automatically send a text message to the caller 1 Whena call arrives drag up from the bottom of the screen The ringtone or vibration will stop and you will see a list of preset text messages t ao 4 2 12 01PM 7 amp amp oo F D 12 01 PM Incoming call incoming call 913 212 9153 913 212 9153 Kansas Kansas 2 Choose a preset message to send it to the caller The selected message will be delivered to the caller e Youcaneditthe reject messages through the Call settings menu From the phone app touch Menu gt Set
47. your hearing aid and your phone to determine probable usability a Any combined rating equal to or greater than six offers excellent use a Any combined rating equal to five is considered normal use a Any combined rating equal to four is considered usable Thus if you pair an M3 hearing aid with an M3 phone you will have a combined rating of six for excellent use This is synonymous for T ratings It is further suggested you experiment with multiple phones even those not labeled M3 T3 or M4 T4 while in the store to find the one that works best with your hearing aid device Should you experience interference or find the quality of service unsatisfactory after purchasing your phone promptly return it to the store More information about hearing aid compatibility may be found at fcc gov fda gov and accesswireless org This equipment complies with the hearing aid compatibility technical requirements of Section 20 19 of the rules HAC Ratings M4 T4 2011 Regulatory Information 129 WARNING STATEMENTS THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS 1 THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND 2 THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION The user manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party resp
48. 4 qwer i you ob o a 5 d f g h j k oOo 2 3 YA 5 6 7 8 a 0 q w e r t y u i 0 p z7 xcv bn m g a Ss d f g h j k pa Z x c Vv b n m m23 _ Return 7123 Return Note Keyboard layouts and options may change depending on where you re using them For example if you re entering text to do a Web search a search icon may be available instead of an enter key Swype The Swype keyboard lets you enter words by drawing a path from letter to letter in one continuous motion When you lift your finger after the last letter of a word a space is automatically added Assigning Swype for Text Entry Swype is typically the default entry type From home touch Apps ii gt Settings 9 gt Language amp input gt Current keyboard gt Swype Using Swype Swype lets you enter a word with one continuous motion just drag your finger over the letters in the word a Place your finger on the key with the first letter of the word and drag your finger to each subsequent letter without lifting your finger off the screen a Continue until you have finished the word Lift your finger after the last letter Basic Operations 28 f Swype cannot clearly determine your word the word choice window opens Select an alternative word from the list Pet E 99 New message Touch to enter numbers Touch to add attachment Type message Touch to enter text the Meli Touch and hold to enter multiple Ban anan aa na
49. ADDI LaLa 2222222222 23 Home Screen and Applications Apps List 23 Select Options and Navigate Screens 2 cece aooaa oaan anaana anaana 23 Recent Applications naana cece annaa a aa anaa aa aLa aLa ALLA aa anaana na nnana 23 Phone Settings Menu 2 2 2 2 eee eee cece eee cece eccececccceeeceeeeeeeees 23 Portrait and Landscape Screen Orientation 23 Capture Screenshots 2 00 00 c cece cece eceeeeeeteeteteettetteteeteeeseees 24 Applications waza nemz wanane m un za zen na na nun 24 Launch Applications a 24 Silent Mode u cece cece ccc c cence ce cecece cece eee eeeeeeeeeeceeeeeeeeeeeeteeeeeeeeeeeeeeeeeeees 25 Vibrate Mode ce 26 Airplane Mode 2 2 2 2 aaan anaana anaona annann a aana aa aD aLa DaD ALALA LLALA a aa annann naa 26 Enter Text 2 27 Touchscreen KeyboardS 2mmmemamemamemamemaz emma manemame mane 27 SWYPE aang kaa an GAGA BAS BAGA PULA BABU TULO Sh ees ted eee es espe oes Bp Haba ak ABAD BG DU 28 English US Google Keyboard 222 eee cece ccccccceccccecccccccceeeceeeeeeeeees 29 Google Voice Typing 2 cece cece cece ce ccccceeeecceceeceeeeceeeeeeeceeeceececeeeeeees 30 Tips for Editing Text 31 Google Account ccc cccccc cece ccc cccccceeceeeeeeeeccccccceeeeeeeetereccccceeeeeeeeeetteeseeees 32 Create a
50. Connectivity 106 SET TINGS Thefollowing topics provide an overview of items you can change using your phone s Settings menus BASIC SET TINGS From the Home screen touch Apps i gt Settings to access your phone s settings menu Alternatively you can drag the status bar down and touch Settings Ce The table below outlines the top level settings categories Dm NG Language amp input Set your display language and input method Backup amp reset Set your backup options and reset your phone Date amp time Set your phone s date and time Accessibility Set accessibility options such as screen magnification hearing aid compatibility etc Settings 107 WI FI SET TINGS MENU The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about Wi Fi settings see Wi Fi 1 From home touch Apps gt Settings 2 Touch Wi Fi gt The Wi Fi settings menu appears 3 Touch the Wi Fi slider to turn Wi Fi on i Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks e Todisable Wi Fi touch the slider again Bb 4 Touch a Wi Fi network enter the password and touch Connect Your phone is connected to the selected Wi Fi network 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved e The password for a household wireless LAN router is so
51. EA 127 REGULATORY INFORMATION 2a maana ta a ra ry cet an Aia aa pp mizima C5 ama anna o ee dalag ngaa pa Ka 128 Specific Absorption Rates SAR for Wireless Phones 22 22 128 FCC Radio Frequency Emission cccceccececeececcccccececcecececececcceeceeceees 128 Using Your Phone with a Hearing Aid Device 128 Warning Statements 2 22200 0000 li cece cc ccc cece cece ccc ceccccccccccccccceccecceceeceeeeeeres 130 i 8 D AA ETRE RE 131 VI INTRODUCTION The following topics describe the basics of using this guide and your new phone ABOUT THE USER GUIDE Thank you for purchasing your new ALCATEL ONETOUCH Elevate The following topics explain how best to use this guide to get the most out of your phone Accessible services may be limited by subscription contract conditions Descriptions in the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s Home screen which is displayed by touching Some operation descriptions may be simplified Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone Key labels in the user guide are simplified for description purposes and differ from your phone s display Other Notations In the user guide the phone may be referred to
52. Google Account 2 2 0 2 mami ADLAD oa miwani aa oaa nannaa 32 Sign In to Your Google Account lt 2 2 2220s0csenesdeecandetwdadesosadntuansainaadeeueeserasgauscat 33 Google ISO IIIA 34 Find and Install an App 34 Request a Refund for a Paid App 2 22 cece ccc ccccccceeeececeeeeeeeeeeceeeeeeeeees 35 Update an App AA 35 aaa AA 36 Get Help with Google Play ccc cece cece ccc aa aana LLALL aLaaa Daana anaa 36 Lock and Unlock Your Screen 2525555 c7si senate HA cerns ease Ba nanana TAGA kn aga a ayaan naaa 36 DG Ae WOU POM Soha cathe AEE tee ea eat TEE eae tte 37 Update Your Phone Software u aaa 37 VOUR PHONE INTER PAG Benes wan pnay map ht ash eee Ae a ban tac sheets tat Ries 40 Home Screen Basics 2 fe TANAN DO NT NDN ce ORO KAWA AID mme pa We dienadedes teens buck 40 Home Screen LayoUt AA 40 Extended Home Screens u mmama miwa wm mm lm lala lama 41 SAS BAI AA 41 ARA PRA 43 Customize the Home Screen 0 c nec e cece cece ccceeecceececcceceeeeeeeeees 43 Change the Wallpaper 22 2 2 2 eee cece cece cece cece eceeecececcceeeeeeeeeeees 44 Add Shortcuts to the Home Screen cece cece aa Laa aana Laana nnana de Add Widgets to the Home Screen 2 2 2 eee cece ccc ecccccccccccccccccecceceeeeeeeees de Add Folders to the Home Screen c cece cece cece cece cccccccceccccccceceeeeeeeeeees 45 BAONG E tas aggang suna ali mada aa
53. Google Play Music 2 2 22 2 aa 97 Google Play Music Screen Layout c cece cece eee c cece aa aa aaan na a 9f Create Playlists in Google Play Music 0 222 cece ccc cece ccc cc ccceceeceteeeeetees 97 Ale AA AA Aa Aa an na ae 98 CONNECTIVITY IAEA 99 Transfer Files between Your Phone and a Computer 99 AA AA APA 100 Turn Wi Fi On and Connect to a Wireless Network 22mmeee 100 RA AP PANG 101 IS CA eC PA 101 Wi Fi Direct aaan ee AA L aLa Laana 102 AA AA 102 Bluetooth NIMA AA AA 103 Enable the Bluetooth Feature 0 0 0 0 0 0 000 0 e ccc cccccccccceeeeeeees 103 Pair Bluetooth Devices AA 103 Connect to a Paired Bluetooth Device 2emmmeee 104 Send Information Using Bluetooth eee c cece eee eeeeeee 105 Receive Data via Bluetooth c cece cence eee cece eee eee eeeeeeeee 105 a afl AN EN 107 BASCO CNIS PA AN An AA DAA nakaka MUNGU UNE AANIKA 107 Wi Fi Settings Menu Aa a ahaha ga ata 0000000000000000 00 0000000000000000 0a ab BABA TAG GUNI 108 Bluetooth Settings AA oi 109 Data Usage Settings 200 aaa 110 Nee WNC Sis Taal An aa Daan naaa BNG BAG a a ka paba BANGAG NDN 111 Default Messaging App Settings mamae mamia mami em 112 Sound 8 Notification Settings 112 Display Settings AA 113 SIE ELI ee ee ee
54. Power Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen To save battery power the phone automatically turns off the screen after a certain period of time when you leave itidle You will still be able to receive messages and calls while the phone s screen is off Note For information on how to adjust the time before the screen turns off see Display Settings Turn the Screen On and Unlock It 1 Toturn the screen on press the Power Lock key The lock screen appears Basic Operations 36 2 Swipe your finger across the screen to unlock it The screen is unlocked e If you have set up a screen lock you will be prompted to draw the pattern or enter the password or PIN See Screen Lock UPDATE YOUR PHONE From time to time updates may become available for your phone You can download and apply updates through the Settings gt System updates menu KI Software Update Cautions During update The phone cannot be used until the software update is complete It may take time to update your phone s software Signal during update Update your phone where signal reception is good and do not change location during the update process Make sure the battery is adequately charged before beginning an update A weak signal or low battery during an update may cause the update to fail An update failure may disable the phone Other functions during update Other phone functions cann
55. a saa ie esc sesh i cae aed Lost es eee Wa AA SR 46 Place and Answer Calls _ 2 2 2 2 cece ccc cccceccccccceccececeececeeceeceeeeeeeeeeeeeeeeeee 46 Call Using the Phone Dialer 00 ccc 0 0 aaa 46 Answer Phone Calls _ 2 2 2 2 2 cece cece cccccccececcccccceecceeeeeeceeeecececeececteeeeteetees 48 In Call Screen Layout and Operations 20 0 0 c cece cece cece cece cececeeeeeeees 50 Place Calls from Contacts Call Logs c cece cece e cece ee aa aaan nannan 51 Place a Call from Contacts aaa 52 Call from Call LOGS aaa 52 Optional Services c cece eee e cece cece cece cece eee eceeeceeeeeeeeeeeeseteeeeeeeeeeeeees 52 Voicemail Setup aa eck cect Naka ta LANG GB LS LLALLA DLADLA DLADLA LLA anta na 52 Listen to Multiple Voicemail Messages e cece cccececcceececeeeeteeeeeeeees 54 Caller ID Blocking 2200000 0 0 0 0 aaa 59 Call VAG DO 56 Conference Calling cece aaa aaao LALALALA DLADLA LLALLA Laa aLaaa 56 Call Forwarding oaaao a aoaaa aoaaa ccceeceececeeececeeeececeeeceeeecceeceeeeeeeees of FA GINO IAE AA AG 58 ONG MAYA DS LALA TAE NARAUELSA AA AUDL LAAL ANAN PAD WA Wa A ENE EESE EEES TEENE BAHA DECA 59 Aada C OUN AGN UBU te sA ARE USE LEAD ASADO EE NETRE RS HA AAAGLMABANAGLALAN NAA KANAL nA enues 59 CCK MS AAP 61 Contacts Screen Layout cece ccc cece ce ceccccccceceeeeeteeec
56. an add email accounts directly from the email app even if you have another email account set up 1 From home touch Apps gt Email O aga The email inbox opens Messaging and Internet 19 2 Touch the Menu key gt Settings 3 TouchADD ACCOUNT on the top right corner 4 Follow the onscreen instructions to complete the account setup The email account is added and you will begin receiving email for the account Add an Email Account from the Settings Menu You can also set up email accounts from the Settings 5 Accounts menu 1 From home touch Apps 3 gt Settings gt Accounts gt Add account gt Personal POP3 2 Enter the Email address for the email account and then touch NEXT PG Touchping NEXT prompts your phone to attempt a regular email setup and test the incoming and outgoing servers e If you have custom settings you need to configure touch MANUAL SETUP and enter your settings These may include mail type username password server security type etc Enter the Password for the email account and then touch NEXT Enter the incoming server settings confirm the settings information and touch NEXT Enter the outgoing server settings confirm the settings information and touch NEXT Select your sync settings and then touch NEXT a A XO Enter an account name and a display name and touch NEXT to complete setup The email account is set up and you will begin receiving email for the account
57. and sign in to it on your phone 1 From home touch Apps 44 gt YouTube O The YouTube app launches 2 Touch Options gt gt Uploads The Open from menu appears 3 Select a video to upload e Enter a title description and tags and select a privacy setting 4 Touch upload The video is uploaded to your YouTube channel GOOGLE PLAY MUSIC APP The Google Play Music app lets you browse shop and play back songs purchased from Google Play as wellas songs you have loaded from your own music library The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download For more information about Google Play Music visit play google com about music Note For information about loading music onto your phone see Transfer Files Between Your Phone and a Computer Useful Apps and Features 96 Play Music with Google Play Music Use the Google Play Music app to listen to all your music on your phone Compatible music file formats include mp3 wma wav mod etc 1 From home touch Apps iii gt Play Music O The Play Music app opens to the library 2 Flick the screen left or right to select a library category such as Artist or Albums 3 Touch an item from the category window and then touch a song The song begins playing Google Play Music Screen Layout The following picture outlines the main features of the Play Music app player screen
58. at history in the chat window touch Menu 57 Turn history off Delete Chat History To delete all your chat history in the chat window touch Menu gt Delete gt Delete Note You can use Hangouts as your phone s default messaging app or as a standalone IM app If you set Hangouts as the default messaging app the Messages app will be disabled For more information see Default Messaging App Settings GOOGLE SEARCH Search information saved on the phone and in phone applications as well as on the Internet Use Google Search Typesearch terms in the Google Search bar to find information on your phone and around the globe Useful Apps and Features 91 3 1 From the Home screen touch the Google search bar or touch Apps 44 gt Google BI 2 Type your search keywords and touch Search el Search results appear e To search by voice touch 4 in the search bar and speak your search terms Use Google Voice Search Use your voice to search instead of typing with Google Voice Search 1 From home touch Apps Wi gt Voice Search Y The Voice Search window opens 2 Speak your search terms Search results appear CALCULATOR Your phone s convenient built in calculator lets you perform basic mathematical equations 1 From home touch Apps 8 gt Calculator Pe The calculator app launches 2 Touch onscreen keys for calculations F Calculation results appear CALENDAR Use Calendar to
59. at program with a contact on the screen Read a Text Message Doone of the following e Onthe Messaging screen touch the text message or conversation to open and read it e Ifyou have anew message notification drag the status bar down to open the notifications window Touch the new message to open and read it To return to the Messaging screen from a conversation touch JI Note To view the details of a particular message in the conversation long press the message to open the options menu and then touch gt Message detail Note If a message contains a link to a Web page touch the message and then touch the link to open it in the Web browser Note If a message contains a phone number touch the message and then touch the phone number to dial the number or add it to your contacts View a Multimedia Message MMS 1 Fromhome touch Apps iii gt Messaging a 2 On the Messaging screen touch a multimedia message or conversation to open it 3 Touch the attachment to open it e Ifthe attachment is a vCard contact it is imported to your phone s contacts list For more information see Contacts e Ifthe attachment is a vCalendar file you can choose the calendar where you want to save the event For information on using Calendar see Calendar Note If you are concerned about the size of your data downloads check the multimedia message size before you download it Reply to a Message 1 Fromhome touch Apps iii gt Me
60. atus bar down to display the notifications window and then touch Bluetooth to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Registered Bluetooth devices can be connected simply Enable the Bluetooth function on the Bluetooth devices being paired beforehand To pair Bluetooth devices Connectivity 103 1 From home touch Apps 3 gt Settings 2 Touch Bluetooth The Bluetooth settings open e Nearby devices appear in the Available devices list e f a target device is not detected touch gt Refresh to search again 3 Toucha device from the Available devices list and follow the onscreen instructions to pair with the device The Bluetooth device is paired to your phone e Methods to accept a Bluetooth connection differ depending on the devices used Forgetting from a Paired Device 1 From the Bluetooth settings menu touch Settings ro next to the paired device you wish to unpair 2 Touch FORGET Thedeviceis unpaired from your phone To make another connection with the device you will need to pair again Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset or have hands free conversations using a compatible Bluetooth headset or car
61. aved e lf you re performing a Factory Data Reset follow the prompts to confirm the data removal The phone will erase all data and reboot Settings 119 Factory Data Reset Tip Before performing a factory data reset on your phone you may want to unmount the microSD card to avoid losing any data you may have stored on it From home touch Apps iii gt Settings gt Storage gt Unmount SD card to unmount the storage card 1 From the Backup and reset menu touch Factory data reset 2 Read the factory data reset information page and touch RESET PHONE 3 Touch ERASE EVERYTHING Your phone will power down and reset itself which may take up to 10 minutes e Once the phone has reset it will run through the Hands Free Activation and update processes again When finished you will see the Welcome screen and Setup application See Complete the Setup Screens to start over ACCOUNTS The Accounts settings menu lets you add and manage all your email social networking and picture and video sharing accounts Set Up a New Account 1 From home touch Apps gt Settings 2 Touch Accounts gt Add account An Add account window appears 3 Touch an account type and then follow the onscreen instructions to add the required account information and then touch Done NG The account is added to the accounts list Manage Existing Accounts 1 From home touch Apps gt Settings 2 Touch Accounts gt lt account name
62. ccceeeeeeeetttteteeees 62 Eata COMAC AA AA NEE eee 63 fel s ows RG 6 a 2 UA ee eee eee eee 63 Import Contacts from an SD Card or Storage 64 Back Up Contacts to an SD Card sine AA At aaa KN Lapa Ka a aa aa aaan anaran parate pa nla dna 64 MESSAGING AND INTERNET ooa aaao aooaa ha taga pang Aah Ea bab Bat no pan sup anap ADL A anG Bas L aD paan ara 66 Text and Multimedia Messaging a 66 Send a Text Message ng aaa ia e naga aod pa daa aan weed Ana supa 66 Send a Multimedia Message MMS eee ec aaa 67 Save and Resume a Draft Message ccc cece cece cece cececeeeeetteteteeeeeees 11 New Messages Notification 22 222 22 71 Manage Message Conversations cece cece ccc cecccececeeetttttttttttttees 72 Text and MMS Options space vere cere hac AG DA bng naa an ANG anoa la GAL annann a annanru NG 73 liae AA AA WA AA AA A AA ANA KA Ne WA eR See aa Sin In PASADA pod 15 Create and Send a Gmail Message 2 2 ccc cece ccc eccceccccececeeeeeeeeeeeee LO Check Received Gmail Messages cece cece cece c eee eeeeeeeeeeeeeeeeeeeeeees 16 Open New Gmail Messages 2 0 wam wm mmama mean iw mie 76 Open Gmail Messages 2 2 2 2 0 mamaa mwami m ammi ma lia mm mmea 76 Manage Gmail Messages 2 2 2 2 mamae ma wami mm
63. d Clock The world clock lets you keep track of the current time in multiple cities around the globe 1 From the time app touch World Clock O 2 Selecta city 3 Repeat to add multiple cities Stopwatch The stopwatch lets you time events down to the hundredth of a second 1 From the clock app touch Stopwatch x 2 Set the time and touch to begin timing 3 Touch O to stop timing e Additional options include Lap to keep track of laps Restart to continue timing and Reset to reset the stopwatch to zero Timer The timer provides a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 Touch Timer 2 Set the time and touch to begin timing 3 Touch O to stop timing YOUTUBE View videos uploaded to YouTube and upload your own videos to your YouTube account Useful Apps and Features 95 View You Tube Videos You can use the YouTube app to view videos on YouTube even if you aren t signed in to a YouTube account 1 From home touch Apps ii YouTube O The YouTube app launches e fyou re prompted to provide confirmation to use the site follow the onscreen instructions to continue 2 Search through the YouTube channels and touch a video you want to see The video plays on your phone screen e Touch the screen to pause or resume play while watching Posta Video to YouTube You can post videos to your YouTube account from your phone Before posting you must set up a YouTube account
64. date an App Directly 1 From home touch Apps 44 gt Play Store 2 Touch Menu gt My apps 3 Touch the app you want to update and then touch Update gt Accept The app update is downloaded and installed Basic Operations 30 Set Automatic App Updates 1 From home touch Apps 4 gt Play Store 2 Touch Menu gt Settings gt Auto update apps select auto update apps conditions Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play 1 From home touch Apps 4 gt Play Store 2 Touch Menu gt My apps 3 Onthe Installed screen touch the app you want to uninstall and then touch UNINSTALL gt OK The app is uninstalled and removed from your phone Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more aboutthe app 1 From home touch Apps 4 gt Play Store 2 Touch Menu gt Help amp Feedback The Web browser will take you to the Google Play Help Web page where you will find comprehensive categorized information about Google Play LOCK AND UNLOCK YOUR SCREEN Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need tt Turn the Screen Off When Not in Use To quickly turn the screen off press the Power Lock key Pressing the
65. e receiving service message Quick Message and Reply Use dark theme Mark the check box to enable dark theme Show Quick Message Mark the check box to display the Quick Message popup for incoming SMS messages Wake and unlock Wake and unlock device on incoming message Close all Close button to close all messages Extra Settings Blocked Call List Enable this function to block incoming messages from phone numbers in the blocked call list CMAS Emergency alerts settings Touch to set which alert types to receive GMAIL Use Google s Gmail service and your Google account to send receive and manage your Gmail messages Before using Gmail you must register a Google Gmail Account on your phone See Google Account for details E Gmail Cautions Gmail is handled as email from a PC Restricting email from PCs on your phone prevents your phone from receiving Gmail Create and Send a Gmail Message Use your phone to create and send Gmail messages Messaging and Internet 75 1 From home touch Apps 44 gt Gmail M The Gmail inbox opens 2 From the inbox touch to compose a new Gmail message i agi 4 The Gmail composition window opens 3 Enter the message recipient s subject and message and then touch Send gt i The Gmail message is sent Gmail Composition Options Adding Cc Bcc In the mail composition window touch w near To bar and then add recipients
66. e select Touch all the items you wantto include Camera and Video 86 5 Touch cS gt See all and then touch Email or Gmail Follow onscreen prompts to complete and send the message Note If you selected Mail and you have multiple email accounts the default email account will be used For more information about using email and Gmail see Compose and Send Email or Create and Send a Gmail Message Send a Picture or Video by Multimedia Message Multimedia Messaging MMS lets you send pictures and videos using your phone s messaging app Although you can send several pictures or videos in a multimedia message it may be better to just send one at a time especially if the files are large in size 1 From home touch Apps iHi gt Gallery o The album list opens 2 Touch an album such as Camera The list of pictures and videos for the album opens 3 Touch the album that contains the pictures or videos you want to share 4 Long press the pictures or videos you want to share e Toselect multiple items long press an image to turn on multiple select Touch all the items you wantto include 5 Touch lt gt Messaging Follow the onscreen prompts to complete and send the message For more information about sending multimedia messages refer to Text and Multimedia Messaging Send Pictures or Videos Using Bluetooth You can select several pictures videos or both and send them to someone s phone or your computer
67. ens 2 Touch Xl 3 Enter your search text and touch Q The search results appear Touch a message or thread from the list to display it Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone s Gmail inbox 1 From home touch Apps 4 gt Gmail M The inbox opens 2 Long press a conversation thread to add a checkmark to it and then touch Options gt Report spam The selected message is reported as spam or phishing Gmail Add Another Google Gmail Account If you have multiple Gmail accounts you wish to view on your phone you can add them from the Settings gt Accounts menu 1 From home touch Apps ii gt Settings gt Accounts gt Add account Touch Google and then touch Or create a new account Enter your First name and Last name and then touch NEXT 2 3 4 Enter a desired Username and then touch NEXT 5 Create password and confirm the password then touch NEXT 6 Enter a phone number it helps you get back into your Google account in case you forget your password and touch VERIFY enter the verification code and touch NEXT If you don t want to enter a phone number touch Skip or NEXT and go to next step 7 Onthe Privacy and Terms screen touch AGREE to continue 8 You can see your Google account is ready to go touch NEXT 9 After your phone connects with the Google servers select the items you would like to sync with your phone and
68. ers inward to zoom out and outward to zoomin ACTIVATION AND SERVICE Before using your phone you must set up your service with Virgin Mobile You will need your phone s serial number MEID printed on a sticker inside the battery compartment For more information about your Virgin Mobile account see Virgin Mobile Account Information and Help Create Your Account and Pick Your Plan Set up your Virgin Mobile account 1 From your computer visit virginmobileusa com and click Activate 2 Choose an activation option and click Next Then enter your zip code and click Next 3 When prompted enter the serial number MEID printed on the sticker located on the back of your phonein the battery compartment This number can also be found on the bottom panel of the phone s package 4 Follow the remaining instructions to choose your plan and select a payment method 5 Follow the activation instructions below and you ll be able to start using your phone Get Started 18 Activate Your Phone After setting up your account on virginmobileusa com simply turn your device on Your device is designed to activate automatically If you are swapping from another Virgin Mobile device to a new one be sure to turn off the old device before swapping the serial number MEID Once the MEID swap is complete turn on the new device and the programming information will be pushed to your device automatically You can also start the activation process
69. ery with the contacts in the phone 5 Attach the battery cover e Make sure all the tabs are secure and there are no gaps around the cover Unmount the SD Card Always unmounts the SD card before removing it from your phone 1 From home touch Apps 44 gt Settings 2 Touch Storage 3 Touch Unmount SD card gt OK The menu option name changes from Unmount SD card to Mount SD card Remove SD Card Follow these instructions to remove an SD card Always power the phone off before inserting or removing an SD card 1 Remove the battery cover Get Started 10 2 Remove the battery Erase SD Card When you insert an optional SD card for the first time itis recommended that you format it on your phone 1 From home touch Apps 44 gt Settings 2 Touch Storage 3 Touch Erase SD card 4 Touch ERASE SD CARD ERASE 5 Touch EVERYTHING to confirm Alldata on the SD card is erased and the card is formatted for use on your phone Get Started 11 BATTERY USE The following topics explain how to insert and remove your phone s battery El Battery Cautions Storage Avoid storing or leaving battery with no charge remaining Saved information and settings may become lost or changed or battery may become unusable Charge once every six months before storing or leaving unused for a long period Bulges Depending on use bulges may appear near end of battery life This does not affect safety Inse
70. ess phones The Bluetooth communication range is usually approximately 30 feet Bluetooth Hints Question Why can t use Bluetooth Answer Is your phone in airplane mode Bluetooth is unavailable in airplane mode El Bluetooth Function Cautions Information may not appear correctly on connected devices depending on the transferred data Connectivity 102 Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs Bluetooth devices with hands free features etc Function Description Audio output Listen to music etc wirelessly Hands free calls Call hands free using Bluetooth capable hands free devices and headsets Data exchange Exchange data with Bluetooth devices Enable the Bluetooth Feature Use the settings menu to enable or disable your phone s Bluetooth capabilities Wireless connection to all Bluetooth functions is not guaranteed for the phone The phone may not connect properly depending on the other device sm Noise may be experienced with wireless calls and hands free calls depending on the conditions To enable Bluetooth 1 From home touch Apps ii gt Settings 2 Touch Bluetooth The Bluetooth settings open 3 Touch the slider to turn Bluetooth on a Bluetooth is enabled e Todisable Bluetooth touch the slider again BD Tip You can also turn Bluetooth on or off with the toggle menu in the notifications window Drag the st
71. gate to the detected device such as through My Computer menu and open it 5 If available select a drive Card for SD card Phone for internal storage 6 Selecta folder for example Music for songs and albums and copy files to it from your computer 7 When you are done disconnect your phone from your computer The transferred files are now saved to your phone or SD card WI FI Wi Fi provides wireless Internet access over distances of up to 300 feet To use your phone s Wi Fi you need access to a wireless access point or hotspot The availability and range of the Wi Fi signal depends on a number of factors including infrastructure and other objects through which the signal passes Turn Wi Fi On and Connect to a Wireless Network Use the Wireless amp networks setting menu to enable your phone s Wi Fi radio and connect to an available Wi Fi network 1 From home touch Apps gt Settings 2 Touch Wi Fi The Wi Fi settings menu appears 3 Touch the Wi Fi slider to turn Wi Fi on i Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi touch the slider again SD 4 TouchaWi Finetwork to connect enter the password ifit s not an open network and then touch CONNECT Your phone is connected to the Wi Fi network You will see T in the status bar e The password for a household wireless LAN router is sometimes found on a sticker on
72. gt The account settings menu appears 3 Select your account settings and then touch Done The account options are updated DATE amp TIME SETTINGS Use the Date amp Time settings menu either to automatically use the network provided date and time or manually set these values as well as select time and date format options Settings 120 Date and Time Overview The following Date and time options may be configured Automatic date 4 time Setthe date and time automatically via the connected wireless network Automatic time zone Set the time zone automatically via the connected wireless network Set date Set the date manually only available when Automatic date and time option is disabled Set the time manually only available when Automatic date and time option is disabled Select time zone Set the time zone manually only when Automatic time zone is disabled Use 24 hour format Enable or disable 24 hour format Access Date and Time Options 1 From home touch Apps Ba Settings 2 Touch Date amp time 3 Set available date and time options Your date and time settings are applied and saved ACCESSIBILITY SETTINGS The Accessibility menu lets you enable and manage accessibility related applications Accessibility Settings Overview The following Accessibility options may be configured TalkBack When Talkback is on your device provides spoken feedback to help blind and low vision users
73. ication shortcuts that appear in the same location on all of your phone s Home screens These are customizable except for the Applications Apps shortcut which remains static Applications Apps Touch to open the applications apps list The apps list key is a primary list key shortcut available from all Home screens Recent apps key o Touch to display a list of recently used applications Home key O Touch to display the main Home screen Back key kj Touch to return to the previous screen Note Your phone s Home screens cycle through so that you can keep swiping in one direction and make it back to the main Home screen The small circles above the primary shortcuts let you know your current screen position Tip Touch to return to the main Home screen from any other screen Extended Home Screens In addition to the main Home screen your phone features extended Home screens to provide more space for adding icons widgets and more Touch to display the main Home screen and then drag across the screen to move from the main screen to an extended screen STATUS BAR The status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left To view the notifications window or access the quick settings menu touch the status bar and drag it down Your Phone Interface 41 Main Notification Icons Notification Missed call New voicemail New email
74. ions While Viewing Zoom In or Out on a Picture or Video Touch the screen twice or pinch the screen to zoom in or out on a picture or video sm Viewing Videos Use the onscreen controls to play pause or stop the video playback After selecting an album from the Albums tab you can browse through the pictures and videos of that album Touch a picture or video to view it in full screen By default the pictures and videos in an album are displayed in grid view Note When viewing pictures you can long press on a picture or video to open a selection menu and choose what to do with the picture or video EDIT PICTURES Whether you re browsing picturesin filmstrip or grid view in the Gallery application you can long press ona picture to open a selection menu and choose to delete the picture rotate or crop it and more Rotate and Save a Picture 1 From home touch Apps th gt Gallery The album list opens 2 Touch an album such as Camera The list of pictures and videos for the album opens 3 Touch the picture you want to rotate 4 Touch Menu andthen select either Rotate left or Rotate right The picture is rotated and saved to the phone or SD card depending on your settings Camera and Video 85 Crop a Picture 1 From home touch Apps ii gt Gallery x The album list opens 2 Touch an album such as Camera The list of pictures and videos for the album opens 3 Touch the picture you want to
75. ished adding information touch Bi 4 5 34AM B Add new contact PHONE contact Q om 7 F Add organization PHONE 1258 MOBILET gt Add new EMAIL Email HOME ADDRESS Address HOME SPECIAL DATES The contact is added Save a Phone Number You can save a phone number to Contacts directly from the phone dial pad 1 From home touch Phone WI gt Oo 2 Enter a phone number and touch Add to contacts 3 To add the number to an existing contact touch the target contact you want to update To add a new contact touch Create new contact e Foranexisting contact touch the contact name and select a number type for the new number e Foranew contact enter the name and any additional information 4 Touch OK or BI The contact is added Check Contacts View a contact s details by displaying a contact entry Phone App 61 1 From home touch Phone gt CONTACTS tab e You will see the Contacts list e Youcan also access contacts directly from the Contacts shortcut or the apps list From home touch Contacts 2 or if there s no shortcut touch Apps 2 gt Contacts 2 2 Toucha contact to view its details The contact s detailed listing appears Contacts Screen Layout The following illustration show s your Contacts app layout and describes the various features Contacts a Search Favorites tab FAVORITES ALLCONTACTS GROUPS Groups tab ICE Emergency Contacts Contacts
76. ity administrator settings and credential storage options Security Settings Overview Many security settings are dependent on Screen lock settings SIM lock settings etc The following table outlines the settings available through the Security settings menu Screen lock Touch to set your screen lock Touch to input owner information which will display on the lock screen Smartlock aa Unknown sources Allow or deny installation of apps from sources other than the Google Play Store app Blocked call list Touch the switch on to block calls and messages from phone numbers in the blocked call list Settings 116 Access Security Settings 1 From home touch Apps ii gt Settings 2 Touch Security The Security settings menu opens 3 Set your security options gt Your security settings are applied and saved Screen Lock You can increase the security of your phone by creating a screen lock When enabled you have to draw the correct unlock pattern on the screen enter the correct PIN or enter the correct password to unlock the phone s control keys buttons and touchscreen In order from least secure to most secure the available screen lock options are None s Swipe Pattern a PIN Password Important To protect your phone and data from unauthorized access it is recommended that you use the highest security level available Password protection It is also recommended you frequently change your pass
77. kit It s the same procedure to set up stereo audio and hands free devices 1 From home touch Apps 44 gt Settings 2 Touch Bluetooth The Bluetooth settings open e Paired Bluetooth devices appear in the Paired devices list 3 Touch a device from the Paired devices list Your phone connects to the paired device The pairing and connection status is displayed below the device s name in the Bluetooth devices section When the device is connected to your phone the Bluetooth paired icon PR is displayed in the status bar Depending on the type of device you have connected you can then start using the headset or car kit to listen to music or make and receive phone calls Note Due to different specifications and features of other Bluetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices Connectivity 104 Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth enabled device such as a phone or notebook computer Types of Data You Can Send via Bluetooth You can send the following types of information depending on the device you are sending to Images and videos a Calendar events a Contacts a Audio files In the instructions below Contacts data is being used as an example Sending Contacts Data via Bluetooth 1 From home touch Phone
78. l pad screen lock etc Pulse notification light Touch the on off switch to enable or disable pulse notification light When device is locked When device is locked set to show or not show notification content App notifications Touch to see all app notifications Notification access Touch to check notification access Settings 112 Access Sound Settings 1 From home touch Apps ii gt Settings 2 Touch Sound amp notification 3 Set your sound options Your sound settings are saved and applied DISPLAY SETTINGS Adjusting your phone s display settings not only helps you see what you want it can also help increase battery life Display Settings Overview The display settings menu allows you to configure the following options Set a screen timeout duration RE baa Touch the on off to enable or disable daydream Set font size for display When device is rotated 88 Set whether to allow the screen to rotate the display with the phone orientation where applicable Blur effect View and set blur effect for items Access Display Settings Ambient display Touch on the switch to wake up screen when device picked up or notifications arrive 1 From home touch Apps ii gt Settings 2 Touch Display 3 Set your display options Your display settings are saved and applied Settings 113 STORAGE SET TINGS The Storage settings menu lets you manage internal storage on your phone and provides op
79. levate has an M4 T4 rating These ratings are not guarantees Results will vary depending on the user s hearing device and individual type and degree of hearing loss If a hearing device is particularly vulnerable to interference noise even a phone with a higher rating may still cause unacceptable noise levels in the hearing device Trying out the phone with your hearing device is the best way to evaluate it for your personal needs M Ratings Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to generate less interference to hearing devices than unrated phones M4 is the better higher of the two ratings T Ratings Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device s telecoil T Switch or Telephone Switch than unrated phones T4 is the better higher of the two ratings Note that not all hearing devices have telecoils in them Note New Technologies Including Wi Fi This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses However there may be newer wireless technologies including Wi Fi used in this phone that have not been tested for use with hearing aids Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones Ask your hearing healthcare professional for the rating of your hearing aid Add the rating of
80. llows your phone to personalize some apps First Last NEXT gt 20 e Protect your phone Touch SET SCREEN LOCK NOW to choose screen lock pattern or touch SKIP 5 SKIP ANYWAY to next screen Protect your phone Prevent others from using this phone without your permission by activating device protection features Learn more SET SCREEN LOCK NOW lt SKIP gt Device protection features will not be activated You won t be able to prevent others from using this phone if it s lost stolen or wiped DON T SKIP SKIP ANYWAY e Google services Mark the check box to improve location services or improve Android experience Get Started 21 Google services Google services These services put Google to work for you and you can turn them on or off at any time Data will be used in accordance with Google s Privacy Policy This phone may also receive and install updates from Google By continuing you agree to the Google Terms of Service and Privacy Policy Use Google s location service to help apps determine location This means sending anonymous location data to Google E la naban Fe ANO AS lt MORE w Help improve location services by letting apps and services scan for Wi Fi networks even when Wi Fi is off Help improve your Android experience by automatically sending diagnostic and usage data to Google This information won t be used to identify you and lends a hand to team
81. m home touch Apps gt Email O The email inbox opens 2 Touch the message you want to view The email message opens Tip Touch the account name at the top of the screen to switch to a different email account 3 Touch Reply a or touch Menu 3 gt Reply all to reply to the message Options When Reviewing Email Messages Mark Mail as Unread Long press a read email message and then touch Ka Deleting Email Long press the email message and then touch Delete T Replying to Email Messages With an email message open touch Reply a or touch Menu Si gt Reply all compose your reply message and touch Send gt Forwarding Email Messages With the email message open touch Menu gt Forward enter a recipient and an additional message and touch Send gt Messaging and Internet 81 Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone 1 From home touch Apps ii gt Email O The email inbox opens 2 Touch Menu gt Settings 3 Select the account s to delete and then touch Remove account 4 Touch CONTINUE to confirm The account is deleted from your phone CHROME BROWSER Your phone supports the Chrome mobile Web browser If you are signed in with a Google account the Chrome browser will import all your bookmarks and other Web preferences for use on your phone 1 From home touch Apps iii gt Chrome
82. manually From home touch Apps HE gt Settings gt Activate this device COMPLETE THE SETUP SCREENS The setup screens help you setup certain features and preferences on your phone Once your phone has been turned on you will see a Welcome message You can then complete the setup process Note You may be able to complete the setup screens before your phone has been activated on your account 1 From the Welcome screen select a language if prompted and touch to get started Welcome English United States Ro EMERGENCY CALL 2 Follow the onscreen instructions to complete each section For each topic you will have the option to skip it and continue to the next screen e Select Wi Fi If prompted follow the prompts to sign in to an available Wi Fi network For secured Wi Fi networks you will need to enter a password See Wi Fi for more details If you don t want to set Wi Fi touch SKIP gt SKIP ANYWAY to next step Get Started 19 Select WI FI Y 5 All halyan qi Secured with WPA Wifi World Secured with WPA tcl abec Secured with WPA TCL VP hha ook HA SKIP gt WARNING if you skip Wi Fi your phone will only use cellular data for initial downloads and updates To avoid possible data charges connect to Wi Fi DON T SKIP SKIP ANYWAY e Name Enter your name to personalize some apps or touch NEXT to skip to next screen Get Started Adding your name a
83. mergency number when the phone s screen is locked with a screen lock 1 From the lock screen touch Emergency call 2 Touch 91 fe ib As long as you are in an area covered by wireless service the emergency call is placed To call the 9 1 1 emergency number normally or when your account is restricted Phone App 47 1 Unlock the screen For more information see Lock and Unlock Your Screen 2 From home touch Phone gt o 3 Touch 91 1 As long as you are in an area covered by wireless service the emergency call is placed Enhanced 9 1 1 E 9 1 1 Information This phone features an embedded Global Positioning System GPS chip necessary for utilizing E 9 1 1 emergency location services where available When you place an emergency 9 1 1 call the GPS feature of your phone seeks information to calculate your approximate location Depending on several variables including availability and access to satellite signals it may take up to 30 seconds or more to determine and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Answer Phone Calls The following information lets you know how to answer incoming calls mute the ringer on incoming calls reject incoming calls and more When
84. metimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider e Entering a password is not required if an access point is not securely protected Advanced Wi Fi Settings The advanced Wi Fi settings menu lets you set up and manage wireless access points Enable Notification when Open Networks Are Available From Wi Fi settings touch Menu s5 Advanced gt Network notification e The setting is available when Wi Fi is turned on e Touch Network notification to turn the option on or off Scanning Always Available From Wi Fi settings touch Menu gt Advanced gt Scanning always available e The setting is available when Wi Fi is turned on e Touch Scanning always available to turn the option on or off Settings 108 Set Timing for Pausing a Connection From Wi Fi settings touch Menu gt Advanced gt Keep Wi Fi on during sleep mode and then select a setting Install Certificates From Wi Fi settings touch Menu gt Advanced gt Install certificates and then select a setting Wi Fi Direct From Wi Fi settings touch Menu gt Advanced gt Wi Fi Direct to select a setting WPS Push Button From Wi Fi settings touch Menu gt Advanced gt WPS Push Button to selecta setting WPS Pin Entry From Wi Fi settings touch Menus gt Advanced gt WPS Pin Entry to selecta setting
85. mmi la 222a 77 Use Gmail Labels mmmmmmmimm tnc buni oroar 2an n 77 Delete Gmail Threads mmmmmmemm mmama maimam wa mmi 77 Search Gmail Messages a 77 Report Spam or Phishing Gmail 22 mamaaa mmama mme meme 78 Add Another Google Gmail Account mme emee 78 Switching Between Gmail Accounts mmmmmemmmm mamaa mwm 79 Set Up an Email Account c cece ence cece LALALALA DaD La aoaaa 19 Add an Email Account cee eee cceccccceccececceceeecceececeeeeeeeeeeeees 19 Compose and Send Email 80 Open New Email Messages aaa 81 Open Email Messages 00 e eee e eee e cece ce eeeceeeeececeeeeeceeeeeees 81 Delete an Email Account 2 2 2 2 oaao aoaaa oaao ceec ence eecceceececeeeeeeeeeeeeeeeeeeeeeee 82 Chrome Browser Uu 82 CAMERA AND VIDEO 2 02 eee cece aa 83 Take Pictures and Record Videos L Lp LL 83 KAC CG seat NAGA An aT nA IA E e II AI AA 83 Viewfinder Screen 2 223k a KE NAGLE LAH AN sents oennomandeeeeaatensciniareerenediecaseuauiaadapeaabes 83 COR OP IEC OS drernen KANA Paka AIDAA TE BANGA Anak Anak SAAD 84 View Pictures and Videos Using Gallery 2 22 22 84 iG 1 calor AA ee 85 Share Pictures and Videos
86. n choose Text on top or Text on bottom e View the next or previous slide Touch up or down 4 When you have finished composing the multimedia message touch DONE Save and Resume a Draft Message While composing a text or multimedia message touch the Home key to automatically save your message as a draft To resume composing the message 1 Fromhome touch Apps Ba Messaging aj 2 On the Messaging screen touch the message to resume editing it 3 When you finish editing the message touch gt New Messages Notification Depending on your notification settings the phone will play a ringtone vibrate or display the message briefly in the status bar when you receive a new text or multimedia message To change the notification for new text and multimedia messages see Text and MMS Options for details A new message icon E also appears in the notifications area of the status bar to notify you of a new text or multimedia message To open the message drag the status bar down to open the notifications window Touch the new message to open and read it For information on reading and replying to messages see Manage Message Conversations Messaging and Internet 11 Manage Message Conversations Text and multimedia messages that are sent to and received from a contact or a number are grouped into conversations or message threads in the Messaging screen Text or MMS conversations let you see exchanged messages similar to a ch
87. n on airplane mode 1 Press and hold the Power Lock key to display the device options menu 2 Touch Airplane mode Your phone is now in airplane mode You will see the airplane mode icon ain the status bar To turn off airplane mode 1 Press and hold the Power Lock key to display the device options menu 2 Touch Airplane mode f Your phone s wireless connection features are now restored Basic Operations 26 ENTER TEXT You can type on your phone using one of the available touchscreen keyboards or Google voice typing Touchscreen Keyboards Your phone offers you a choice of Swype touchscreen keyboards for entering text The keyboard appears automatically onscreen when you touch a text entry field and they can be used in either portrait or landscape mode You can also use the Google Voice typing option to enter text using your voice see Google Voice Typing for details The methods available include Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters See Swype for details pa HE 4 17 AM amp New message 4 B 4 17AM English US Google Keyboard lets you use a traditional QWERTY setup to enter text Additional options expand your ability to enter text faster and more accurately See English US Google Keyboard for details Basic Operations 27 HE rE 417 AM New message i ESETI S Type message gt 1 z 3
88. n one calendar select a calendar in which to add events e Select My Calendar to create an event that will appear only on your phone e Select your Google account to create a Google Calendar event If you have several Google Calendars on the Web select one in which to add your event o You can create multiple Google Calendars only in Google Calendar on the Web After creating them in Google Calendar on the Web you ll be able to see them in the Calendar application on your phone For more information about creating and managing multiple Google Calendars visit the Google website calendar google com e f you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer you can also select these calendars e Select PC Sync to create an Outlook Calendar event to sync with your computer e Select Exchange to create an Exchange ActiveSync calendar event View Calendar Events You can display the Calendar in daily weekly monthly or agenda view To change the Calendar view touch the Year Month Week Day Agenda 1 Fromhome touch Apps ii gt Calendar 26 The Calendar app opens Useful Apps and Features 93 2 Touch a date and then touch an event The event details appear I e In event details touch to edit the event e n event details touch Delete W and follow the prompts Sync Calendars You can select which calendars you d like to sync on your phone along with what types
89. nam choices Touch to enter Google voice Touch to switch typing abc Abc ABC input mode CP Touch and hold for Swype Touch to change from numbers settings and additional input to text input information Touch to enter numbers symbols etc For more information about using Swype and its additional capabilities including using voice entry and personalizing your Swype dictionary long press A from the Swype keyboard display You can also visit swype com for more information English US Google Keyboard The English US Google Keyboard offers a traditional QWERTY keyboard setup for entering text by touching keys like on a computer along with enhancements and options that allow you to enter text faster and more accurately such as continuous key input personalized usage dictionaries and more Assigning English US Google Keyboard for Text Entry From home touch Apps HE gt Settings gt Language 8 input gt Current keyboard gt English US Google Keyboard Using English US Google Keyboard Below illustration clearly describe how to use English US Google Keyboard Basic Operations 29 rE ECEN New message Touch to enter numbers 160 Touch to add attachment Type message aan Touch to enter text 4 Touch to enter Google voice typing 1 2 3 4 5 tT 8 9 O qw e rt Y U O op asdfgh jki Touch to switch abc Abc ABC input mode Z xc v b nm G Touch to enter numbers SA R
90. nding on the type of connection your phone s battery may not charge Get Started 15 1 Insert the small end of the micro USB cord into the charger accessory jack on the right bottom of your phone 2 Insert the large end of the micro USB cord into an external USB port on your computer 3 After charging remove the micro USB cable from both the phone and the computer TURN YOUR PHONE ON AND OFF The instructions below explain how to turn your phone on and off Turn Your Phone On Press and hold the Power Lock key Your phone will power on Depending on the settings you may see the lock screen e SeeLockand Unlock Your Screen and Screen Lock for information about using the screen lock e The first time you turn on the phone you will see the setup screens See Complete the Setup Screens for details e lf your phone is not yet activated see Activation and Service for more information Turn Your Phone Off 1 Press and hold the Power Lock key to open the phone options menu 2 Touch Power off to turn the phone off Your phone will power off Your screen remains blank while your phone is off unless the battery is charging Get Started 16 USE THE TOUCHSCREEN Your phone s touchscreen lets you control actions through a variety of touch gestures Touch When you want to type using the onscreen keyboard select items onscreen such as application and settings icons or press onscreen buttons simply touch or t
91. ne Settings 122 Access Activate this Device Options From home touch Apps iii gt Settings gt Activate this Device e Reset Cellular Data Reset the cellular data programming e Check for updates Check the latest version and update e About DSS DSS Device Self Service allows you to activate your device and check your usage Note To use this feature turn on network SYSTEM UPDATES System updates allows the device to search for the latest software version and update your phone s software System Updates Overview Update PRL Update the phone s coverage area Update profile Update the phone s voice and data settings UICC unlock Set UICC unlock options System updates Check and enable software updates Access System Updates Options 1 From home touch Apps ii gt Settings 2 Touch System updates ABOUT PHONE The About Phone menu lets you access important phone information search for and apply updates and view legal and safety information About Phone Overview Check your phone s status Check the network provider and IP address Model number Check the phone s model number HW version Check the phone s hardware version Legal information Check copyright information terms of use etc Settings 123 Check the phone s software version Check the phone s processor info Access About Phone Options 1 From home touch Apps ii gt Settings 2 Touch About phone 3 Select or
92. ne To permanently block your number call Virgin Mobile Customer Service Phone App 55 Call Waiting When you re on a call Call Waiting alerts you to incoming calls by sounding two beeps Your phone s screen informs you that another call is coming in and displays the caller s phone number if itis available To respond to an incoming call while you re on a call Slide k4 to the right This puts the first caller on hold and answers the second call To switch back to the first caller Touch Swap Note For those calls where you don t want to be interrupted you can temporarily disable Call Waiting by pressing L 0 before placing your call Call Waiting is automatically reactivated once you end the call Conference Calling With conference calling also Known as 3 way calling you can talk to two people at the same time When using this feature the normal airtime rates will be charged for each of the two calls 1 Onthe Phone screen enter a number and touch or place a call from Log or Contacts 2 Once you have established the connection touch Ki and dial the second number or place the call from Logs or Contacts Fr MWA 913 212 9153 fa rye Kal lag Phone App 56 3 When you re connected to the second party touch bA Your conference call is now in session A 1223 PM In call 9132129153 6 949836946901 04 In call 9498369469 ky ka uji YA 913 212 9153 On hold 4 T
93. ngly recommended that you create a password when setting up your voicemail to protect against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen Phone App 54 1 Listen to the current voicemail message 2 Swipe your finger left or right to display the next or previous message Message 1 of 4 Message from Stripes Message from Stripes Today 2 49 PM Oday 2 49 PM You ve received an Avatar message ceived an Avatar message You ve receiv tap the Avatar to playback the e Avatar to playback the tap the Av message message a a i a lt 5 gt lt S The next or previous message will begin playing automatically You can navigate through voicemail messages as frequently as you d like You can even move to the next or previous message before you re finished listening to the current one Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call If you do not want your number displayed when you make a call follow these steps 1 From home touch Phone gt 2 Touch 6 PORS 3 Enter a phone number 4 Touch NN f Your caller information will not appear on the recipients pho
94. oend the three way call touch O Note If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off You can continue to make calls from your phone when you have activated Call Forwarding Note You are charged a higher rate for calls you have forwarded To activate Call Forwarding 1 From home touch Phone gt k 7 2 2 Touch PORS ABC 3 Enter the area code and phone number to which you want your calls forwarded 4 Touch Phone App 57 You will hear a tone to confirm the activation of Call Forwarding All calls to your wireless number will be forwarded to the designated phone number To deactivate Call Forwarding 1 From home touch Phone gt 2 Touch YA 2 0 3 Touch You will hear a tone to confirm the deactivation CALL SETTINGS Your phone s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application Call Settings Options Use the Call Settings menu to adjust the following settings Setting Description Touch to set up SIP Session Initiation Protocol such as Internet telephony for voice and video calls account Replace code as needed for outg
95. oing calls TTY Text Telephone mode can be used by people who are deaf have poor hearing or speech MEAE IP call setting Touch to input the IP prefix Speed dial settings Touch to set up speed dial Blocked Call List Add numbers to blacklist those numbers will be blocked when calling your phone Mark the check box to enable enhanced privacy mode Phone App 58 Use the Call Settings Menu 1 From home touch Phone t The phone app opens 2 Touch Menu gt Settings gt Call settings The call settings menu appears 3 Configure your options e Touch a menu item to display its options e Select your options and follow the prompts to set them i Your call settings options are set CONTACTS The Contacts application lets you store and manage contacts from a variety of sources including contacts you enter and save directly in your phone as well as contacts synchronized with your Google account your PC compatible email programs including Exchange Server and your Facebook friends E Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or not charged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Virgin Mobile is not responsible for any damages from lost or changed contacts Add a Contact You can add contacts from your ph
96. on as usual o Before turning the phone onin Safe mode itis recommended that you back up important data o By powering the phone on in Safe mode added widgets may be deleted Question Cannot use phone mail or Internet Answer 1 Check whether you are where signal is weak or out of service area Answer 2 Power the phone on again Answer 3 Is the phone in Airplane mode To check that Airplane mode is cancelled e From home touch Apps iii gt Settings gt More gt Airplane mode Answer 4 Is data communication disabled To check that data communication is enabled e From home touch Apps iii gt Settings gt Data usage gt Cellular data Question Battery level goes down quickly Answer Are you staying where signal is weak or have been out of service area for a long period Calling where signal is weak or being out of service area uses a lot of Battery For Assistance 125 Question Cannot install applications Answer Applications cannot be installed with only a little free space on the phone or SD card To check free space see Storage Settings Applications not supported by your phone cannot be installed Question Cannot unlock screen Answer Power the phone on again If you are unable to turn the phone off remove and replace the Battery and then power the phone on again Data that was being edited is erased after the phone is powered on again SPECIFICA TIONS The following tables list your phone s
97. one s Phone application Enter details such as name phone numbers email addresses mailing addresses and more 1 From home touch Phone gt CONTACTS tab ai You will see the Contacts list e You can also access contacts directly from the Contacts shortcut or the apps list From home touch Contacts 2 or if there s no shortcut touch Apps 2 gt Contacts 8 2 Touch to add a contact The Add Contact screen appears 3 Ifyou have multiple account types associated with your phone select a contact type Phone App 59 Select Google if you want to save contacts to your Google account these will be synced automatically with your Google account online Select PHONE as the sync account if you want your contacts on your phone only they will not be synced with your Google account 4 Use the keyboard to enter as much information as you want Picture Touch the picture icon to assign a picture to the contact Name PHONE EMAIL ADDRESS SPECIAL DATES GROUPS Add another field Touch ADD ANOTHER FIELD to include additional information such as IM address Notes Nickname Website etc Note To select a type label for a phone number an email address or postal address such as Mobile Home Work etc touch the type to the left of the field and select the appropriate type Note To add more phone numbers email addresses etc touch Add new on the right side of the entry field Phone App 60 5 When you have fin
98. ons 24 Location GPS satellites 115 Wireless networks 115 Location Services 115 Maps 90 Memory 114 Messaging 66 microSD Card Format 114 Mount 114 Unmount 114 MMS Options 73 Send messages 67 More Settings 111 Multimedia Messaging Share pictures and videos 87 Music Google Play Music 96 N Navigation 90 Google Maps 90 Notes 98 Notification Icons 42 Notifications 42 Notifications Window 43 O Optional Services 52 p Parts and Functions 2 Index Phone Dialer 46 Phone App 46 Phone Calls Answer 48 Emergency numbers 47 Using Call Logs 52 Using contacts 52 Using phone keypad 46 Phone Interface 40 Phone Layout illustration 2 Phone Number Save to contacts 61 Phone Settings Menu 23 Phone Status 123 Phone Update Software 37 Pictures Crop 86 Rotate 85 Share via Bluetooth 87 Share via email 86 Share via messaging 87 Take with camera 83 View 84 Pinch 18 Place and Answer Calls 46 Play Music 96 Play Store 34 Find and install apps 34 Pointer Speed 118 Portrait and Landscape Screen Orientation 23 Power Key 3 Power Off 16 Power On 16 Printing 122 R Recent Applications 23 Rotate 18 S Save a Phone Number 61 Scan Barcodes 88 Screen Lock 117 Screen Rotation 113 Screen Timeout 113 133 Sd Card Remove 10 SD card Format 114 SD Card 8 Back Up Contacts 64 Erase 11 Insert 8 Mount 114 Unmount 10 114 Search Google 91 Security Settings 116 Select Options and Navigate Screens 23 Set Camera Func
99. onsible for compliance could void the user s authority to operate the equipment Note THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE SUCH MODIFICATIONS COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connectthe equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Regulatory Information 130 3 way Calling 56 A About Phone 123 Accessibility Settings 121
100. ortable with the third party application s policies don t use the application Find and Install an App When you install apps from Google Play app and use them on your phone they may require access to your personal information such as your location contact data and more or access to certain functions or settings of your phone Download and install only apps that you trust eer gt 1 From home touch Apps gt Play Store 2 When you open the Google Play store app for the first time the Terms of Service window will appear Touch Accept to continue 3 Browse through the categories Apps Games Movies or Books find an item you re interested in and touch the name e Browse through featured apps Scroll through the list of featured apps when you open Google Play e Search for an app Touch the search bar on the Google Play Home screen enter the name or type of app you re looking for and then touch on the keyboard 4 Touch an app to read a description about the app and user reviews 5 Touch Install for free applications or the price for paid applications Note You need a Google Wallet account to purchase items on Google Play Set up a Google Wallet account if you do not have one Basic Operations 34 6 Thesubsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone If you agree to the conditions touch ACCEPT for
101. ot be used during asoftware update Update Your Phone Software You can update your phone s software using the System Updates option Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone malfunctioning damaged water seepage etc You must back up all critical information before updating your phone firmware Back Up All Data Prior to Update To back up your Gmail information 1 Fromhome touch Apps ii gt Settings gt Accounts gt Google 2 Touch account to enable the feature checkmark 3 Ifthe Auto sync option is off touch Menu and then touch Sync now to sync your Google account information To back up stored text messages Basic Operations 37 1 From home touch Apps iii gt Messaging al 2 Select the text message from the list to view the message thread 3 Long press ona portion of the text message from the string The Message options context menu appears Note You can back up stored text messages by forwarding them to your own phone number Open the messages after you have updated your firmware 4 Touch Cad 5 Enter your phone number and touch Send a To back up your Google apps 1 From home touch Apps 44 gt Play Store 2 Touch Menu gt My apps gt ALL tab 3 Scrollthrough the list of previously downloaded Google apps and choose those you wish to reinstall 4 Follow the onscreen instructions N
102. ote Your Google app purchases are reloaded remotely and can be re installed after the update is applied As an added precaution to preserve any data on your microSD card unmount it from your phone prior to starting the update process From home touch Apps jii gt Settings gt Storage gt Unmount SD card Update Your Phone s Software Once you have backed up all your data use the Update now option to update your phone s software 1 From home touch Apps iii gt Settings gt System updates 2 Touch System updates Press to check for updates Your phone automatically downloads and installs any available updates You may be required to power your phone off and back on to complete the software upgrade Alternatively you can access system updates through the notifications window 1 Locate the System Update Available icon in notifications 2 Drag the status bar down 3 Touch gt to open the System Updates screen Basic Operations 38 4 Touch Download and follow the onscreen instructions The downloading icon 3 appears within the status bar to indicate the phone is downloading the necessary files 5 Touch Restart and install to complete the process Confirm Your Current Phone Firmware 1 Fromhome touch Apps ii gt Settings gt About phone 2 Locate the Baseband version read only field Basic Operations 39 YOUR PHONE INTERFACE The following topics describe how to use and
103. ou to scan barcodes Camera and Video 88 1 From home touch Apps 2 Camera O i i The camera viewfinder appears 2 Aim the camera at your subject touch a and then touch M 3 Focus on the barcode and start scanning Camera and Video 89 USEFUL APPS AND FEATURES The following topics detail many of your phone s tools and features such as maps and navigation calendar clock social networking apps music memos and more NAVIGATION Your phone offers a number of location based navigation programs to help you figure out where you are and get you where you re going Enable Location Services on Your Phone Before using any location based services you must enable your phone s location feature For information about setting your phone s location options see Location Access Settings Google Maps Use the Google Maps app to determine your location find directions browse local businesses and attractions rate and review places and more View Maps of Specified Places Use Google Maps to locate and map a specific address or destination 1 From home touch Apps ii gt Maps Bad Google Maps opens e f prompted follow the onscreen instructions to accept terms of use 2 Enter an address city facility name etc and then touch Search Q A map of the specified location opens Google Maps Operations Viewing Current Location From the Maps app touch Obtain Useful Area Information for Current
104. ouch them with your finger Long press Toopenthe available options for an item for example a contact or link in a Web page long press the item Swipe or Slide Toswipe or slide means to quickly drag your finger vertically or horizontally across the screen Drag Todrag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position og Flick Flicking the screen is similar to swiping except that you need to swipe your finger in light quick strokes This finger gesture is always in a vertical direction such as when flicking the contacts or message list Get Started 17 Rotate For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways When entering text you can turn the phone sideways to bring up a bigger keyboard Note The Auto rotate check box needs to be selected for the screen orientation to automatically change From home touch Apps iii gt Settings gt Display gt When device is rotated Tip You can also access the screen rotation setting from the notifications window Pull down the status bar and touch Auto rotate Portrait to select or deselect the option Pinch and Spread Pinch the screen using your thumb and forefinger to zoom outor spread the screen to zoom in when viewing a picture or a Web page Move fing
105. oximate Actual amounts may differ e This setting is available when Mobile data is enabled Settings 110 Enable Restrictions on Mobile Data Usage From the Data usage window touch Set cellular data limit to enable restriction e When enabled confirmation appears for your phone to be discoverable by other devices Follow the onscreen instructions e Touch a to enable and BB to disable e With restriction turned on drag the horizontal Limit slider up or down to set the data usage limit e This setting is available when Mobile data is enabled Enable Restriction on Mobile Data in Background From the Data usage window touch Menu gt Restrict background data gt OK e This setting stops some apps and services from working unless your phone is connected to a Wi Finetwork e fa confirmation appears touch OK e This setting is available when Limit mobile data usage is on View Both Mobile Data and Wi Fi Usage From the Data usage window touch Menu gt Show Wi Fi e Touch Show Wi Fi usage to toggle on and off Touch a to enable and D to disable e When Show Wi Fi usage is enabled you will see a Wi Fi tab at the top of the Data usage window Touch to view your phone s Wi Fi data usage MORE SET TINGS The More settings menu provides access to additional wireless and network options such as default messaging app mobile networks VPN roaming and more More Settings Options Setting Description Ai
106. paper Select and assign your phone s background wallpaper 1 From home long press an empty space and then touch WALLPAPERS e You can also access the wallpaper menu through settings Touch Apps 32 gt Settings gt Display gt Wallpaper 2 Choose wallpaper from e Gallery e Live Wallpapers e Photos e Wallpapers 3 Select a wallpaper and then touch Set wallpaper The wallpaper is set Note If you select Gallery you will need to select an album and a picture Once selected use the crop tool to resize and position the image and then touch Done Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen 1 From home touch Apps 43 The Apps list opens 2 Long press an app icon The icon will disengage and you will see thumbnails of your Home screens 3 Drag the icon to an empty location on one of the Home screens The shortcut is added to the Home screen Add Widgets to the Home Screen You can add widgets to your phone s Home screen Widgets are self contained apps that display on a Home screen Unlike a shortcut the Widget works like an onscreen application There are all kinds of widgets including links to a specific contact Internet bookmarks Facebook status Your Phone Interface 44 windows Gmail and email accounts and many others 1 Long press an empty space on the Home screen The Widgets tab shows 2 Touch WIDGETS 3 Long
107. phone 5 Attach the battery cover e Make sure all the tabs are secure and there are no gaps around the cover Remove SIM Card Follow these instructions to remove a SIM card Remember to power off your phone before removing a SIM card Get Started 1 Remove the battery cover 2 Remove the battery Get Started SD CARD Your phone supports the use of an optional SD card not included to expand its storage capacity It supports cards up to 32 GB Some cards may not operate properly with your phone E SD Card Cautions Data Information stored on SD card can become lost or changed accidently or as a result of damage It is recommended that you keep a separate copy of important data Virgin Mobile is not responsible for damages from data that is lost or changed Reading Writing Data Never power off while reading or writing data Battery Level A low battery charge may prevent reading writing to SD card Handling SD card Use store SD cards away from the reach of infants Otherwise it may cause choking if swallowed Insert SD Card Follow these steps to insert an optional SD card not included Make sure to power your phone off before inserting or removing an SD card 1 Remove the battery cover Get Started 8 2 Remove the battery 3 PushSD card into the slot e Insert gently with gold IC chip facing downward Insert the battery 4 Get Started e Align the contacts of the batt
108. rmation into your phone before you can back up your contacts See SD Card for SD card information Back Up Contacts to Your SD Card 1 From home touch Contacts 2 You will see the Contacts list 2 Touch Menu gt Import export Phone App 64 You will see the Import export contacts menu 3 Touch Export to storage 4 Select the contacts you want to import and then touch vI 5 Select path as SD card touch OK to confirm 6 Touch OK again to confirm the export The contacts are exported and saved to the installed SD card Phone App 65 MESSAGING AND INTERNET With wireless service and your phone s messaging and data capabilities you have the opportunity to share information through many different channels and accounts including Gmail Google personal and corporate email text and multimedia messaging social networking accounts and Hangouts TEXT AND MULTIMEDIA MESSAGING With Text Messaging SMS you can send and receive instant text messages between your wireless phone and another messaging ready phone Multimedia messages or MMS can contain text and pictures recorded voice audio or video files picture slideshows contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging Send a Text Message Quickly compose and send text messages on your phone 1 From home touch Apps 44 gt Messaging mi 2 On the Messaging screen touch
109. rplane mode Disable all settings that emit or receive signals Phone stays powered on Default SMS app Set a default SMS MMS app Settings 111 DEFAULT MESSAGING APP SETTINGS If you have multiple messaging apps installed on your phone you can choose the app your phone uses for messaging The app you select here will be used when you choose Messages in other apps such as when sharing items like pictures or video 1 From home touch Apps iii gt Settings 2 Touch More gt Default SMS app 3 Choose a messaging app The default messaging app is set Note If you choose a default messaging app other than Messages for example Google Hangouts you will not be able to use the standard Messages app unless you restore it as the default messaging app SOUND amp NOTIFICA TION SETTINGS The Sound settings menu lets you control your phone s audio from ringtones and alerts to touch tones and notifications Sound amp Notification Settings Overview The sound settings menu allows you to configure the following options Sound amp notification ot Description Setting Sound Set volume for ringtones alarms system features etc Also vibrate for calls Touch the on off switch to enable or disable vibrate for calls Interruptions Set your phone s interruptions Phone ringtone Set a tone for incoming calls Default notification ringtone Set a tone for default phone notifications Other sounds Set a tone for dia
110. rt the Battery Follow these instructions to insert your phone s battery safely and properly 1 Remove the battery cover e Lift gently in the direction shown 2 Insert the battery Get Started 12 3 Attach the battery cover Remove the Battery Follow these instructions to remove your phone s battery Always power the phone off before removing the battery 1 Remove the battery cover e Lift gently in the direction shown Get Started 13 2 Remove the battery e Make sure all the tabs are secure and there are no gaps around the cover Charge the Battery Follow these instructions to charge your phone s battery using either the included AC adapter or via a USB connection on your computer Get Started 14 Charge Using the AC Adapter 1 Plug the USB connector into the charger accessory jack on the right bottom of your phone 2 Plug the other end of the USB cable into the AC adapter 3 Plug the AC adapter into an electrical outlet The indicator light becomes red when charging starts The light turns green when the battery is fully charged Fully charging a battery may last about 2 5 hours 4 After charging disconnect the phone from the charger e Unplug the AC adapter from the outlet and remove the micro USB cable from the phone and the AC adapter Charge Using a PC Connection Before using a PC connection to charge your phone ensure that the computer is turned on Depe
111. s working on things like battery life app performance and new Google features Learn more NEXT gt e Touch NEXT Your setup is now complete Your phone is now set up for use If you skipped any part of the setup you can access additional options through the Apps screen or through Settings Get Started 22 BASIC OPERATIONS The following topics outline basic features and operations of your phone BASICS The following topics offer an overview of your phone s basic operations Home Screen and Applications Apps List Most of your phone s operations originate from the Home screen or the apps list For information about using the Home screen see Home Screen Basics Select Options and Navigate Screens Touch icons onscreen keys and other items to open or activate the assigned function Touch Back K to return to the previous screen Recent Applications You can display a list of recently used applications using the recent apps key Touch Recent Apps ma to view a list of recently used applications Phone Settings Menu You can customize your phone s settings and options through the Settings menu From home touch Apps ii gt Settings _or Drag the status bar down and touch Settings Ce For more information see Settings Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen
112. se you forget your password and touch VERIFY enter the verification code and touch NEXT If you don t want to enter a phone number touch Skip or NEXT and go to next step 7 Onthe Privacy and Terms screen touch AGREE to continue 10 You can see your Google account is ready to go touch NEXT After your phone connects with the Google servers select the items you would like to sync with your phone and then touch NEXT Set up your payment information or touch Remind me later and then touch Next Youare signed in to your Google account and your phone will synchronize the selected items Note When setting up a new Google account either on your phone or online you will be prompted to add a secondary email address Enter a second Gmail address or any other email address from which you currently send and receive email This address is used to authenticate your account should you ever encounter problems or forget your password It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone Sign In to Your Google Account If you have a Google account but have not yet signed in with your phone follow these instructions to sign in to your Google account 1 From home touch Apps iii gt Settings gt Accounts gt Add account 2 Touch Google and then enter your Gmail address and touch NEXT 3 Enter your Gmail password and then touch NEXT Youare signed
113. ssaging O 2 On the Messaging screen touch a conversation to open it 3 Touchthe Type message box atthe bottom ofthe screen enter your reply message and then touch gt Messaging and Internet 72 Note To reply to a text message with a multimedia message open the text message touch Menu and then touch Add subject or Attach The text message is automatically converted into a multimedia message Protect Lock a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation 1 From home touch Apps ii gt Messaging a 2 On the Messaging screen touch a conversation 3 Long press the message that you want to lock 4 Touchs gt Lockon the options menu A lock icon is displayed atthe right hand side of the message Delete a Conversation 1 From home touch Apps ii gt Messaging o 2 On the Messaging screen touch the conversation that you want to delete 3 Touch Menu gt Delete thread 4 When prompted to confirm touch DELETE Any locked messages in the thread will not be deleted unless you select the Delete locked messages check box Delete a Single Message 1 While viewing a conversation long press the message that you want to delete e Ifthe message is locked long press it then touch gt Unlock on the options menu and hold the message to display the options menu again 2 Touch 5 on the options menu 3 When prompted to confirm touch OK
114. t opens 2 Touch an app icon to launch the corresponding application The application opens SILENT MODE Silent mode mutes your phone s ringtone operation sounds notifications etc to avoid disturbing others around you Note Camera shutter video start stop tones and certain other sounds may still be active during silent mode Tosetsilent mode 1 Press and hold the Power Lock key to display the device options menu 2 Touch f p Your phone is now in silent mode To restore sound settings Basic Operations 25 1 Press and hold the Power Lock key to display the device options menu 2 Touch a l l Your phone s sound settings are now restored Vibrate Mode Vibrate mode mutes your phone s ringtone operation sounds notifications etc to avoid disturbing others around you Note Camera shutter video start stop tones and certain other sounds may still be active during silent mode Toset vibrate mode 1 Press and hold the Power Lock key to display the device options menu 2 Touch Lt Your phone Is now in vibration mode To restore vibrate settings 1 Press and hold the Power Lock key to display the device options menu 2 Touch ihe PAD Your phone s vibrate settings are now restored Airplane Mode Airplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that don t require a signal or data To tur
115. then touch NEXT 10 Set up your payment information or touch Remind me later and then touch Next Messaging and Internet 78 Youare signed in to your Google account and your phone will synchronize the selected items Switching Between Gmail Accounts If you have more than one Gmail account set up you can switch between them in the Gmail app 1 From home touch Apps 4 gt Gmail M 2 Touch 3 Touch the account you want to view from the list at the top of the menu The selected account inbox is displayed EMAIL Use the Mail application to send and receive email from your webmail or other accounts using POP3 or IMAP or access your Exchange ActiveSync account for your corporate email needs Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time Before setting up an email account make sure you have the username user ID password server name etc so you can get set up successfully 1 From home touch Apps gt Email A popup window for adding an account appears if no email account has been previously set up 2 Follow the onscreen instructions to set up your email account The email account is set up and you will begin receiving email Add an Email Account You can add several types of personal email accounts such as POP3 and IMAP accounts on your phone Add an Email Account from the Email App You c
116. tings gt General settings gt Quick Responses and edit or create the reject messages In Call Screen Layout and Operations While you re on a call you will see a number of onscreen options Phone App 50 In Call Screen Layout Touch options to activate them during a call d B l3 PM 913 212 9153 Kansas uji a 4 Touch to change mode to Speaker Handset earpiece a KY Mute the microphone during an active call Touch again to unmute the microphone s ii Toggle the appearance of the onscreen keypad o Long press to initiate a conference call 3 way call a lt End the current call Warning Because of higher volume levels do not place the phone near your ear during speakerphone use Note If Mute is activated the speaker mode is deactivated PLACE CALLS FROM CONTACTS CALL LOGS Make calls quickly using Contacts and Call Logs Phone App 51 Place a Call from Contacts You can place phone calls directly from entries in your Contacts list 1 From home touch Phone 9 to display the phone app 2 Touch CONTACTS to display the Contacts list The contacts list appears 3 Toucha contact 4 Touch Call Ka next to the number you want to call The phone dials the number The call begins when the other party answers 5 Toend the call touch Thecall ends Call from Call Logs The Call logs list lets you quickly place calls to recent incoming outgoing or missed numbers
117. tions for your micro SD card Storage Settings Overview The sound settings menu allows you to configure the following options View the total space free space in your SD card This option only appears when an SD card inserted Internal storage View the total space free space in your phone memory Mount SD card If an optional SD card is installed touch to mount the card and make it available for use Erase SD card If an optional SD card is installed touch to erase all data stored on the card and prepare it for use by your phone Access Storage Settings Unmount SD card If an optional SD card is installed touch to unmount the card to allow for safe removal 1 From home touch Apps iii gt Settings 2 Touch Storage 3 Check or touch items Review your storage settings BATTERY SETTINGS Monitor your phone s battery usage through this settings menu View which functions are consuming your battery s charge and show usage percentage 1 Fromhome touch Apps Ba Settings 2 Touch Battery 3 Touch items to view details Check your battery condition and access additional options APPS SETTINGS Check installed applications and running applications Settings 114 Apps Settings Overview Items that can be checked in the Apps settings menu are the following DOWNLOADED Check downloaded apps ON SD CARD Check apps on your optional installed SD card ALL Check all apps Access Apps Settings
118. tions 88 Settings 107 Overview 107 Setup Screens 19 Share Pictures and Videos 86 Silent Mode 25 SIM Card 3 Handling 3 Insert 4 Remove 6 Slide 17 sound Settings 112 Speaker 3 Specifications 126 Spread 18 Status Bar 41 Status Icons 42 Stopwatch 95 Storage Settings 114 Swipe 17 Switch Cameras 88 Swype 28 Sync calendars 94 System Updates 123 T Take Pictures and Record Videos 83 Tap 17 Text to Speech 118 Text and Multimedia Messaging 66 Text Editing 31 Text Entry 27 Text Messaging Conversations 72 Index Draft messages 71 Notifications 71 Options 73 Send messages 66 Time 94 Timer 95 Touch 17 Touch and Hold 17 Touchscreen Keyboard 27 Turn off 36 Turnon 36 Troubleshooting 125 Turn Device Off 16 Turn Device On 16 Turn Your Phone On and Off 16 Typing 27 U Update Your Phone 37 Use the Touchscreen 17 Useful Apps and Features 90 V Vibrate Mode 26 Video Camera Record video 84 Videos Record 84 Share via Bluetooth 87 Share via messaging 87 View 84 Virgin Mobile Account Information and Help 126 Visual Voicemail Listen to multiple messages 54 Voice Search 92 Voice Typing 30 Voicemail Setup 52 Volume Key 3 Wallpaper 44 113 Wi Fi 100 Disconnect 101 Settings 101 108 134 Turn on and connect 100 Wi Fi Direct 102 Widgets 44 World Clock 95 Y YouTube 95 Post a Video 96 View Videos 96 Z Zoom 18 Index 135
119. us screen or close a dialog box options menu the Notifications panel or onscreen keyboard Home key O Returns you to the Home screen Recent apps key o Displays a list of recently used applications Power Lock key Let you turn the phone on or off or turn the screen on or off or switch your phone to silent mode vibration mode or airplane mode Speaker Let you hear the different ringtones and sounds The speaker also lets you hear the caller s voice in speakerphone mode Charger Accessory jack Allows you to connect the phone charger or the USB cable included Flash Helps illuminate subjects in low light environments when the camera is focusing and capturing a picture or video Volume keys Allows you to adjust the ringtone or media volume or adjust the voice volume during a call Lets you take pictures and videos 3 5 mm headset jack Allows you to plug in either a stereo headset or an optional headset for convenient hands free conversations CAUTION Inserting an accessory into the incorrect jack may damage the phone SIM CARD The SIM card is an IC card containing phone number and other customer information Handling a SIM Card Keep the following in mind when handling a SIM card a Customer is responsible for any damage caused by inserting SIM card in another brand IC card reader etc Virgin Mobile is not responsible in such case a Always keep the IC chip clean a Wipe clean with a dry soft cloth Avoid appl
120. using Bluetooth 1 From home touch Apps 44 gt Gallery The album list opens 2 Touch an album such as Camera The list of pictures and videos for the album opens 3 Touch the album that contains the pictures or videos you want to share 4 Long press the pictures or videos you want to share Camera and Video 87 e Toselect multiple items long press an image to turn on multiple select Touch all the items you wantto include 5 Touch S gt See all and then touch Bluetooth Follow the onscreen prompts to complete and send the files For more information see Bluetooth CAMERA SETTINGS You can adjust your camera s settings using the icons on the main camera screen and the full camera settings menu Switch Cameras Your phone lets you use different types of cameras depending on your settings and downloads 1 From home touch Apps ii Camera O The camera viewfinder appears 2 Touch oJ The window to switch cameras opens 3 Touch a camera type The camera switches type Set Camera Functions You can configure your camera s settings to fit any situation or event 1 From home touch Apps 8 gt Camera O E The camera viewfinder appears 2 Touch Settings X5 The camera settings menu opens 3 Select your desired settings The settings are applied e Settable items differ depending on the camera type in use Scan Barcodes Your Camera app allows y
121. view available options Your phone information is displayed COPYRIGHT INFORMA TION 2015 Virgin Mobile USA L P All rights reserved The Virgin Mobile name and signature and the Virgin Mobile name and logo are registered trademarks of Virgin Enterprises Ltd and used under license by Virgin Mobile Other marks are trademarks of their respective owners Settings 124 FOR ASSISTANCE Thefollowing topics address areas of support for your phone including troubleshooting specifications account information warranty information and customer service contact information TROUBLESHOOTING Check the questions and answers below for troubleshooting solutions for common phone issues Check Here First Question Phone freezes operation is unstable Answer Turn the phone on again If you are unable to turn the phone off remove and replace the Battery and then turn the phone on again Data that was being edited is erased after your phone is powered on again Question Operation is unstable after a new application was installed Answer The newly installed application may be the cause Uninstall the application in Safe mode See Uninstall an App To turn the phone on in Safe mode e Press and hold the Power Lock key gt long press Power off read the disclaimer for safe mode and then touch OK o After turning the phone on in Safe mode Safe Mode appears at lower left o After restarting in Safe mode your phone can be powered
122. view pictures and watch videos that you ve taken with your phone s camera downloaded or copied onto your storage card or phone memory You can also take alookat your pictures and your friends pictures that are on your social networks F acebook Flickr etc For pictures that are on your storage card or phone memory you can do basic editing such as rotating and cropping You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends View Pictures and Videos You can access and view all your stored pictures and videos from your phone s Gallery 1 From home touch Apps ii gt Gallery 3 The album list opens 2 Touch an album such as Camera Camera and Video 84 The list of pictures and videos for the album opens e Toselect another album touch Back di to return to the Albums tab 3 Touch an image to view the picture or video The picture opens or the video begins playing e Touch a picture or video to view it full screen e When viewing pictures and videos you can long press an image to open a selection menu and choose what to do with the picture or video Pictures and Videos Review Screen After capturing a picture or video from the camera screen touch the thumbnail image at the bottom left corner of the screen to see the item in the review screen From there you can access options such as view edit or delete the picture or video Pictures and Videos Opt
123. word to ensure the safety of your phone and personal data Access Screen Lock Settings 1 From home touch Apps gt Settings Security 2 Touch Screen Lock A The Screen lock settings menu opens Disable the Screen Lock Follow the instructions below to turn off your current screen lock 1 From home touch Apps gt Settings Security 2 Touch Screen Lock The Lock screen settings menu opens 3 Touch None Settings 117 The screen lock is disabled e If you fail to enter the correct password after five attempts you will be prompted to wait for 30 seconds before you can try again LANGUAGE 8 INPUT SETTINGS Your phone s language and input settings let you select a language for the phone s menus and keyboards select and configure keyboard settings configure speech input settings and set your phone s mouse trackpad options Language and Input Settings Overview You can set the following options in the Language and input settings menu Language and Input HI Setting Set the language for your display and menus Spell checker Touch the on off switch to enable or disable the system to show suggested words Personal dictionary Touch to open a list of the words you ve added to the dictionary Touch a word to edit or delete it Touch the add button to add a word Access Language and Input Setting Options 1 From home touch Apps ii gt Settings 2 Touch Language amp input
124. ying labels May damage SIM card a View instructions included with SIM card for handling a SIM card is the property of Virgin Mobile Get Started 3 SIM card is replaceable at cost in case of loss damage Return SIM card to Virgin Mobile when cancelling subscription Returned SIM cards are recycled for environmental purposes Note that SIM card specifications and performance may change without notice It is recommended that you keep a separate copy of information that is stored on SIM card Virgin Mobile is not responsible for damages from stored information that is lost Always follow emergency procedures to suspend service if your SIM card or phone SIM card inserted is lost or stolen For details contact Customer Service Always power off phone before inserting removing SIM card Insert SIM Card Follow these instructions to insert a SIM card Remember to power off your phone before inserting a SIM card Note Your phone s SIM card is preinstalled These instructions are for reference only 1 Remove the battery cover Get Started 2 Remove the battery 3 Push SIM card into the slot e Insert gently with gold IC chip facing downward Note Your phone only supports Micro SIM cards Do not attempt to insert other SIM card types such as mini and nano cards as they may cause damage to your phone Get Started 4 Insert the battery e Align the contacts of the battery with the contacts in the

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