July 2010 - Sirona Support
Contents
1. HELIODENT Vario adjustment options for the scissors arm serial number gt 10 000 We have received isolated reports that the scissors arm has drifted away from the set position In such cases it is necessary to readjust the arm The relevant steps are described in chapter 4 5 Maintenance of support arm tube unit of the Service Manual 5892885 The latest version of this manual is available for downloading from the Sirona Dealer Area A 07 2010 Page 3 July 2010 GALILEOS update 1 7 2 We are pleased to announce further improvements to our GALILEOS system which we will make available to customers with effect from 21 June 2010 The update 1 7 2 includes the following modifications 1 Compatibility with Windows 7 as from Windows 7 Professional 32 bit and 64 bit Image quality enhanced data homogeneity Image quality improved clarity at the volume margins Image quality streamlined DICOM export for third party software New languages CN and TW for GALAXIS and GALILEOS Implant GALILEOS Implant database updated CAMLOG data Automatic indication of the dose area product on the GALILEOS Set ota ee Please note In the summer of 2010 we will introduce a special holder which will streamline the handling of Nobel radiographic guides including calibration Available separately the holder is also suitable for acquiring images of other radiographic guides and small objects such as tooth and bone mod2. customer requires either a full version or an upgrade An update always presupposes that SIDEXIS XG has already been installed on the computer s concerned A 07 2010 Page 5 July 2010 CAD CAM SYSTEMS Barcode reader supersedes laser sensor As from July 2010 the built in laser sensor of the MC XL milling unit will be superseded by a pen type barcode reader used for identifying zirconium oxide and aluminium oxide blocks The pen is connected to the RS232 port of the MC XL Before the milling process is initiated the user simply passes the pen across the barcode printed on the blocks A Barcode reader for the MC XL An installation kit is available for the CEREC MC XL Designation REF EUR excl VAT Pr Gr Reader pen installation kit for MC XL 63 12 297 390 00 16 The price of an inLab MC XL breaks down as follows Designation REF EUR excl VAT Pr Gr inLab MC XL without scanner without 61 50 846 reader pen 31 000 00 16 Scan installation kit MC XL 61 50 499 1 990 00 16 Reader pen installation kit for MC XL 63 12 297 390 00 16 At least one of the two installation kits must be ordered together with an MC XL milling unit It is also possible to order both kits at the same time A 07 2010 Page 6 July 2010 The overall price for the same range of functions remains unchanged EUR 32 990 00 If the user dispenses with the additional function of the laser sensor an
3. longer necessitates such softguards These are not missing parts that constitute grounds for customer complaints and or have to be ordered subsequently inLab AK converted to USB technology As from the beginning of July all AK x softguard plugs will be converted to USB technology In other words a parallel printer port is no longer required for the AK 50 AK 100 AK 200 AK 500 AK 1000 and AK 2000 The REF numbers and prices remain unchanged So far the inLab 3D AK Unlimited softguards have been available in various language packages with various REF numbers These packages have now been standardized under a single new REF number valid for all languages This package comprises the softguard plug including the inLab 3D software it does not include accessories such as scanning holders and scanning wax A 07 2010 Page 7 July 2010 Designation REF EUR excl VAT Pr Gr inLab 3D AK Unlimited USB 63 11754 _ 17 990 00 16 inLab 3D Unlimited German 6151455 no longer available 16 inLab 3D Unlimited English 6151463 no longer available 16 inLab 3D Unlimited French 6151471 no longer available 16 inLab 3D Unlimited Spanish 6151489 no longer available 16 inLab 3D Unlimited Italian 6151497 no longer available 16 Acoustic warning during battery operation The CEREC AC units are now equipped with a new driver for the battery power supply An acoustic warning signal now sounds wh
4. C Connect adapter plate 62 99 411 39 90 29 The adapter plates are sold in packs of six This means that up to three models can be processed simultaneously in the articulator Market launch of CEREC Connect in the UK Netherlands Switzerland and Austria Since June 2010 the CEREC Connect service has been available in the UK Netherlands Switzerland and Austria The following CEREC Connect domains are now online www cerec connect co uk www cerec connect ch www cerec connect at After they have registered CEREC AC users and dental laboratories in these markets will be in a position to swap data Dentists and laboratories in the Netherlands have the choice of registering in English www cerec connect co uk or German www cerec connect de Laboratories also have the option of ordering SLA models from Sirona These models will be delivered within 3 4 working days Some new features have been integrated into the CEREC Connect portal For example dentists can track the status of the digital impressions which have been transmitted to the dental laboratory A 07 2010 Page 9 July 2010 Fndanoraltiotea a tea Ae N Restoration Data Q Desired Lab O dditional Notes O Order History To review your orders click on the View Link Yesterday 30 06 2010 MC Dentallabor 00014885 30 06 2010 Zahntechnik 26 0 0014876 30 06 2010 Zahntechnik 26 0 0014856 30 06 2010 Zahntechnik 27 00014855 Last We
5. Dental Information Sirona Dental Systems FabrikstraBe 31 D 64625 Bensheim July 2010 The topics in this issue TREATMENT CENTRES O C8 new configuration sheet IMAGING SYSTEMS O O O HELIODENT Vario adjustment options for the scissors arm serial number gt 10 000 GALILEOS update 1 7 2 SIDEXIS XG 2 5 2 update for Windows 7 CAD CAM SYSTEMS Or OF On nOr O TOs OnO Barcode reader supersedes laser sensor OPEN 3D Systems CEREC 3D softguard to be discontinued inLab AK converted to USB technology Acoustic warning during battery operation Calibration is not necessary CEREC Connect articulator adapter plate Market launch of CEREC Connect in the UK Netherlands Switzerland and Austria Correction to the June 2010 issue of Dental Information Page Page Page Page Page Page Page Page Page Page Page Page Page WO CO WON NNO Ul Ke TREATMENT CENTRES C8 new configuration sheet With immediate effect a new C8 configuration sheet can be downloaded from the Sirona Dealer Area As is the case with the TENEO configuration sheet this two page document lists all the relevant equipment options and prices thus allowing you to configure a C8 treatment centre without the need for a PC The configuration sheet is available in English French and Spanish via the Dealer Area Downloads gt Price list 2010 gt Configuration sheet A 07 2010 Page 2 July 2010 IMAGING SYSTEMS
6. d chooses only the barcode reader pen the list price is reduced by EUR 1 600 00 to EUR 31 390 00 OPEN 3D Systems With immediate effect a new interface option is available to CEREC and inLab users The OPEN 3D Systems softguard facilitates the export of restoration data and model data This data can then be imported into a 3D Systems output device as a basis for fabricating the required component As a result inLab users are in a position on the one hand to fabricate polymer models in house on the other hand they can also print framework restorations in resin materials and then create the final product in an alloy of their own choice using conventional casting methods The system requirements for imports are as follows a 3D Systems machine either InVision DP oder ProJet DP client software version 2 00 928 or higher machine control software 2 00 917 or higher The system requirements for exports are as follows installation of the inLab 3D or CEREC 3D software version 3 65 or higher At the same time the OPEN 3D Systems softguard must be attached to a free USB port Designation REF EUR excl VAT Pr Gr OPEN 3D Systems softguard 63 07 875 4 990 00 16 Available in selected countries only CEREC 3D softguard to be discontinued As from the beginning of July 2010 a CEREC 3D softguard will no longer be included with new CEREC MC XL and CEREC 3 milling machines The software installed in these units no
7. ek 29 06 2010 Zahntechnik 26 0 0014783 29 06 2010 Zahntechnik 26 0 0014782 Last Month 17 06 2010 Zahntechnik 17 0 0014007 Se pone f gt ORDER HISTORY SETUP Sort All received orders v Crown 09 07 2010 F 2 Crown 09 07 2010 y gt Inlay Onlay 09 07 2010 r Inlay Onlay 09 07 2010 7 Crown 30 06 2010 A Crown 30 06 2010 7 Crown 25 06 2010 r prec Lab Tooth Order number Order Restoration Return Date Date Patient name number CEREC Connect number Type model o p p P p To view the orders the user simply has to press the Order list link at the top right Via the magnifying glass he can then view the details of each order If a model has been ordered the corresponding number is shown in the Model order number column Corrections to the June 2010 issue of Dental Information TiBase Compatible with Designation REF Implant system Size Block BC 3 4 63 08 048 Biomet 3i Certain 3 4mm___ inCoris ZI meso S Designation REF EUR excl VAT Pr Gr Graphics card L_ 1GB replacement 63 06935 349 00 57 With reference to the new CEREC inLab materials only the VITA RealLife blocks can be repositioned and rotated in the milling preview in order to monitor the dentine enamel layering The Ivoclar TelioCAD blocks are monochromatic Hence the Position and Rotate tools are not available in the millin
8. els Documentation for the new version The release notes including a detailed list of the modifications are contained in the update description 61 88 382 When updating from version 1 7 to version 1 7 2 it is not necessary to perform a calibration The instructions for updating from a 1 6 system are contained in document 61 92 061 This document also includes brief instructions for updating from version 1 7 to version KAZ Availability of the new version 1 The new software version will be installed in all GALILEOS units delivered after 21 June 2010 2 Customers who already use version 1 7 e g service contract customers can obtain the update in the following ways a A ZIP file containing all the necessary software components can be downloaded from www sirona com Dealer Area b At the end of July software packages will be published on the XGNetDeploy server SIDEXIS XG installations which are connected to the Internet will receive the new version automatically 3 Customers who use the older software versions 1 6 or lower can order the current version under REF No 62 56 882 GALAXIS update package list price EUR 2 950 00 A 07 2010 Page 4 July 2010 SIDEXIS XG 2 5 2 update for Windows 7 We are pleased to announce the release of the new SIDEXIS XG version 2 5 2 as from 21 June 2010 Various detailed improvements have been made The software runs under the following editions of Windows 7 E Windows 7 Profes
9. en the CEREC AC is operated in the battery mode This prevents the CEREC AC from being used inadvertently while disconnected from the mains power supply e g after being transferred to a different treatment room It is not permissible to acquire intraoral camera images while the CEREC AC is operating in the battery mode In addition PCs have often been replaced unnecessarily due to Start up problems caused by unintended automatic shutdowns at the end of the battery life Calibration is not necessary We would like to remind you that calibration does NOT have to be performed when the new software V3 80 is installed The calibration data of the acquisition units scanners and milling units remains valid A 07 2010 Page 8 July 2010 CEREC Connect articulator adapter plate An articulator adapter plate is now available for CEREC Connect models This facilitates the simple integration of CEREC Connect SLA models into a standard articulator The adapter features a split cast design which facilitates the easy removal of the models from the plaster base for example for the application of a veneer facing or for dispatch to the dentist The adapter plate slides into the model base plate With the aid of the support pins included with the adapter plate the terminal occlusion of the upper and lower jaws can be determined prior to the insertion of the model into the articulator eee Designation REF EUR excl VAT Pr Gr CERE
10. g preview A 07 2010 Page 10 July 2010 Sirona customer services Sirona online service The Dealer Area and the Online Shop can be accessed via the Sirona website http partner sirona com EN DEALER AREA 4 ONLINE ORDERS DOWNLOADS PRODUCT INFO SERVICE MEDIA ARCHIVE CONTACT F 4 Order on the Internet ONLINE SHOP CUSTOMER SERVICE CENTER Here you enter in Hew Online shop rapid entry function Product services Phone 49 6251 716 1616 Online Shop From now on ordering from Sirona s online shop is easier Using the new Fax 49 6251 16 1818 spare parts rapid entry function with a few mouse clicks you can import your entire email product service sirona de Order of spare parts and repair order directly from Excel or the clipboard exchange parts Quick delivery Order services Phone 49 6251 16 1616 Fax 49 6251 16 Search via exploded view You will recognize the new function from this symbol gt Sirona Online Shop 1717 Product orders j i i i 1727 Spare parts Order of products additional Should you have queries concerning the new rapid entry function please A p E send us an e mail at onlineshop sirona com email order service sirona de order of spare parts This provides a convenient way to order products determine the status of your orders obtain detailed technical information and research parts material numbers and prices Online Shop Hotline for queries relating t
11. o the Online Shop Tel 49 0 62 51 16 16 21 German 16 31 English 16 41 French 16 51 Italian 16 61 Spanish Alternatively you can send an e mail to onlineshop sirona com Sirona Customer Service Centre For information beyond the scope of our online service you are welcome to contact our Customer Service Centre Telephone 49 0 62 51 16 16 16 Product service E mail product service sirona de Fax 49 0 62 51 16 18 18 Technical support Order service E mail order service sirona de Fax 49 0 6251 16 17 17 Product orders correspondence Fax 49 0 6251 16 17 27 Spare parts Retumed goods service E mail return service sirona com Fax 49 0 6251 16 17 37 Returned goods A 07 2010 Page 11 July 2010
12. sional 32 bit E Windows 7 Ultimate 32 bit E Windows 7 Ultimate 64 bit The update includes the following modifications E New SMPTE test image on CD E The live video overlay from the intraoral camera can now be viewed in the full screen mode E 3D compression is deactivated by default This increases performance Import of the dose readings from OP XG as from ORTHOPHOS software version 2 41 E Log file also for SLIDA The updated version will be installed as standard in all products equipped with SIDEXIS XG Customers who already operate version 2 5 can obtain the new version via XGNetDeploy or via www sidexis com SIDEXIS XG V2 5 2 facilitates the operation of GALILEOS and ORTHOPHOS XG under Windows 7 The XIOS and XIOS S sensors have yet to be adapted to Windows 7 This task is scheduled for completion on 1 September 2010 The following products are not supported by SIDEXIS XG 2 5 2 under 64 bit operating systems XIO intraoral ISA plug in card XOP ORTHOPHOS ISA plug in card 102 USB USB module for SIDEXIS intraoral sensors V1 2 und V2 0 All customers who already operate SIDEXIS XG V2 5 or 2 5 1 are entitled to update to version 2 5 2 free of charge Customers who have SIDEXIS XG V 2 0 or newer can order SIDEXIS XG V2 5 2 as an update REF 62 29 202 EUR 790 00 Customers who have SIDEXIS XG 1 6 or older can order SIDEXIS XG V2 5 2 as an upgrade REF 62 20 755 EUR 990 00 For first time installation on new computers the
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