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HP LaserJet P1505 Service Manual

Contents

1. sk Ee RA Ee ER AR Ee Re ee ee ee ee ee ee 76 Step 2 Is the Ready ligh On e rt EP Ee Etc te er dee 76 Step 3 Can you print a configuration page ee ee ee ee RR Re ee ee eme 76 Step 4 Is the print quality acceptable ss ee Re EE Ee ee ee ee ee ee Re AA ede ee ee ee ee ee ee 77 Step 5 Is the device communicating with the computer iii ee RR RA ee ee ee 77 Step 6 Does the printed page look like you expected ii RR RR Re Ee ee ee ee 77 Contact HP SUPPO cinia en ERA ERANT I e xad EE EE OE 77 Status ight patens ERE 78 Gleaiing aMSN E E E Ut ent 81 Typical media jam locations ie creer aas e E ER ERR Ee Ee GE 81 Removing a jammed page iii 81 Improve print quality a er nee e Ee EE ER e Rh E FTH EIE HIE RUE HUS 84 Light print or faded nee 84 Toner SP CKS T ME 84 Blie oer 84 are ASA EE 85 Gray background dee ede EE EE HO EE 85 ENWW Tonersmear RE TNT N EE NG we ER ee ee Ee GE GE Re de ee RE 85 LOOSE AR N EE OE EE EE EE 86 Vertical repetitive defects iisang mansn EA Re aia a ee ee ee de ee ee ee ee ee ee ee 86 Misformed characters ss 86 Bl AE EE RE RE EE EE 86 C r Or Wave EE RE de en GR Ee ee iS RE Ge ee RE Ee be aE ee GE dare Ee ee RE n ee ee ge 87 Wrinkles or Greases qe AE EE AR EE RE EE N 87 Toner scatter outline sise 87 M dia del ele se ie riti ie inei eae o He RR EL ennemi anna 88 Printed p
2. RC2 1377 000 RC2 1381 000 Formatter crossmember Scanner cover Internal components 1 of 3 on page 101 Internal components 3 of 3 on page 105 RC2 1400 000 Right cover HP LaserJet P1500 Series covers on page 99 RC2 1401 000 Left cover HP LaserJet P1500 Series covers on page 99 RC2 1405 000 RC2 1435 000 Dust cover Rear panel HP LaserJet P1500 Series covers on page 99 Internal components 2 of 3 on page 103 RC2 1463 000 Door hook Internal components 3 of 3 on page 105 RC2 1483 000 Transfer roller Internal components 2 of 3 on page 103 RC2 1495 000 Dust cover Internal components 1 of 3 on page 101 RC2 1503 000 PCB plate Internal components 1 of 3 on page 101 RC2 1505 000 Motor crossmember Internal components 3 of 3 on page 105 RC2 1511 000 Cable guide Internal components 1 of 3 on page 101 RC2 1513 000 Formatter crossmember Internal components 1 of 3 on page 101 RC2 1527 000 RFI plate Internal components 3 of 3 on page 105 RK2 1757 000 Flat cable Internal components 3 of 3 ENWW on page 105 Numerical parts list 109 Table 6 7 Numerical parts list continued Part number RL1 1497 000 Description Pick up roller Table and page Internal components 2 of 3 on page 103 RL1 1506 000 Front cover assembly HP LaserJet
3. 44 Remove top cover and back cover 2 of 4 is 45 Remove top cover and back cover 3 of 4 issu 46 Remove top cover and back cover 4 of 4 iii 47 Remove formatter 1 0f 2 esiosan Ge N Nege ged N 48 Remove formatter 2 08 2 EER poete EE reote pedea ur De Rey annee sauce ee Te EE RK dress 49 Remove ECU 1 Of RE cen e OE OR EE EE ERR EE EG 50 Remove ECU 2 Of IR OE RR EE NE OR OE N 51 Remove ECU 3 Of 5 EE N N den 52 Remove ECU 4 Eos OR N ER EE N EE N 53 Remove ECU 5 ARE EE EE EE EE EE NE 54 Remove fuser 1 Of 5 nidore Ero OR adl RE EE RR 55 Remove fuser PES MEE RR ER EE EO N NE 56 REMOVE fuser 3 of 8 EE ESE N ER EDE Ne ER ned D saa Maca SEE a ED ER EE Dad De ese ee dee 57 Remove fuser 4 OF 9 AR OE N EE EE t dermato 57 Figure 4 23 Figure 4 24 Figure 4 25 Figure 4 26 Figure 4 27 Figure 4 28 Figure 4 29 Figure 4 30 Figure 4 31 Figure 4 32 Figure 4 33 Figure 4 34 Figure 4 35 Figure 4 36 Figure 4 37 Figure 4 38 Figure 4 39 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 6 5 Remove fuser 5 Of iv iin a eee ui UU eU un e ui nd eee 58 Remove laser scanner 1 of 5 site dee trennt indie Fe ead eth Lade eth tna Ee Ee nd 59 Remove laser scanner 2 of 5 sise 60 Remove laser scanner 3 Of 5 ds EE eee geleitet dti Renan ra ER sates 61 Remove laser scanner 4 of 5 sise 62 Remove laser scanner 5 of 5 cete tUe ee ano ee dE Le be Ee ka eken DE ka 62
4. TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 114 Appendix A Service and support ENWW Customer self repair warranty service ENWW HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for
5. Figure 3 6 Pickup feed delivery system Pressure roller Feed roller Fixing sleeve Photosensitive drum Transfer roller YZ l e Single sheet feed tra a R Pickup Mo S I a f Multi purpose tray Separation pad 30 Chapter3 Theory of operation ENWW Image formation system Laser printing requires the interaction of several different technologies including electronics optics and electrophotographics to provide a printed page Each process functions independently and must be coordinated with the other printer processes Image formation consists of the following five processes e electrostatic latent image formation e developing e transfer e fusing e drum cleaning The five processes contain eight steps Figure 3 7 Image formation system Electrostatic latent image formation block lt Paper path 4 Rotational direction of the drum Lev eio cas uide a tetti erp Step 1 Primary charging The DC bias is applied to the primary charging roller which transfers a uniform negative potential to the photosensitive drum Figure 3 8 Primary charging Primary charging roller DC bias ENWW Image formation system 31 Step 2 Laser beam exposure The laser beam scans the photosensitive drum to neutralize negative charges on parts of the drum An electrostatic latent image is formed on the
6. Poor print quality or toner adhesion The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield with 4 to 6 moisture content Dropouts jamming or curl Excessive curl The paper has been stored incorrectly Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn the paper over The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from side to side Turn the paper over Jamming damage to device The paper has cutouts or perforations Use paper that is free of cutouts or perforations Problems with feeding The paper has ragged edges The paper varies from side to side The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot Use high quality paper that is made for laser printers Turn the paper over Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Use long grain paper Print is skewed crooked The media guides might be incorrectly adjusted Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to t
7. Figure 6 1 Assembly locations 1 of 1 ENWW 96 Chapter6 Parts and diagrams ENWW Table 6 1 Description Formatter PCB assembly Formatter PCB assembly Engine control PCB assembly Engine control PCB assembly Part number RM1 4216 000 RM1 4217 000 RM1 4627 000 RM1 4628 000 Assembly locations 97 Covers Figure 6 2 HP LaserJet P1500 Series covers ENWW 98 Chapter 6 Parts and diagrams ENWW Table 6 2 HP LaserJet P1500 Series covers Description Left cover Dust cover Right cover Front cover assembly Paper pick up tray assembly Paper delivery tray assembly Face down cover assembly Cartridge door assembly Control panel assembly Screw RS M3X8 Part number RC2 1401 000 RC2 1405 000 RC2 1400 000 RL1 1506 000 RM1 4191 000 RM1 4192 000 RM1 4193 000 RM1 4194 000 RM1 4195 000 XA9 1504 000 Covers 99 Internal assemblies Figure 6 3 Internal components 1 of 3 100 Chapter6 Parts and diagrams ENWW ENWW Table 6 3 Internal components 1 of 3 A01 A02 A03 A04 A05 A05 A06 A07 A08 A09 A10 A11 Description Fusing assembly Fusing assembly Engine control PCB assembly Engine control PCB assembly Formatter PCB assembly Formatter PCB assembly Screw D M3X6 Screw w washer M3X6 Screw w washer M3X8 Cable contact Formatter crossmember Formatter crossmember Tag cable guide Dust cover Cable guide
8. Laser scanner system e Pickup feed delivery system e mage formation system Figure 3 1 Block diagram on page 24 illustrates the relationships among the four systems Figure 3 1 Block diagram LASER SCANNER SYSTEM ENGINE CONTROL IMAGE FORMATION SYSTEM SYSTEM PICKUP AND FEED SYSTEM 24 Chapter3 Theory of operation ENWW Internal components ENWW Figure 3 2 Cross section of printer on page 25 highlights the major internal components Figure 3 2 Cross section of printer O s 00 OO 1 Fusing unit 2 Pressure roller 3 Fusing sleeve 4 Delivery roller 5 Laser scanner unit 6 Single sheet feed slot 7 Multi purpose tray 8 Photosensitive drum 9 Pickup roller 10 Separation pad 11 Feed roller 12 Transfer roller Internal components 25 Timing Sequence of operation Operation sequences are controlled by the microprocessor on the DC controller Table 3 1 Sequence of operation on page 26 describes engine operations for each period of a print operation Table 3 1 Sequence of operation Name Timing Purpose WAIT From power on until the end of the main motor initial Detects presence of a print cartridge Clears potential drive from the drum surface and cleans the transfer roller STBY standby From the end of the WAIT or LSTR period until either Prepares the printer t
9. PCB plate Cable guide Insulating sheet Part number RM1 4208 000 RM1 4209 000 RM1 4627 000 RM1 4628 000 RM1 4216 000 RM1 4217 000 XA9 1670 000 XB2 7300 605 XA9 1420 000 RU5 2953 000 RC2 1513 000 RC2 1377 000 RC2 1189 000 RC2 1495 000 RC2 1511 000 RC2 1503 000 RC2 1375 000 RC2 1376 000 Internal assemblies 101 Figure 6 4 Internal components 2 of 3 ENWW 102 Chapter6 Parts and diagrams ENWW Table 6 4 Internal components 2 of 3 A01 A02 A03 A04 A05 A06 Description Paper pick up assembly Transfer roller Separation pad assembly Base plate assembly Pick up roller Screw w washer M3X6 Screw Tap M4X10 Screw D M3X6 Compression spring Rear panel Tag cover Part number RM1 4204 000 RC2 1483 000 RM1 4207 000 RM1 4199 000 RL1 1497 000 XB2 7300 605 XB4 5401 009 XA9 1670 000 RU5 2972 000 RC2 1435 000 RC2 1205 000 Internal assemblies 103 Figure 6 5 Internal components 3 of 3 A06 A08 7 ORE 4 104 Chapter 6 Parts and diagrams ENWW ENWW Table 6 5 Internal components 3 of 3 A01 A02 A03 A04 A05 A06 A07 A08 A09 A10 A11 Description Laser scanner assembly Motor control PCB assembly Screw RS M3X6 DC24V motor Screw RS M3X10 Screw D M3X6 Shaft support Door hook RFI plate Scanner cover Motor crossmember Motor crossmember Flat cable Part number RM1 4184 000 RM1 4635 000 XB2 83
10. 009 Screw Tap M4X10 Internal components 2 of 3 on page 103 Numerical parts list 111 112 Chapter6 Parts and diagrams ENWW A Service and support ENWW 113 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P1500 Series printers One year from date of purchase HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured
11. 2 or later e Ensure that your Macintosh has the appropriate USB software from Apple Hardware troubleshooting e Check that the device is turned on e Verify that the USB cable is connected correctly e Checkthat you are using the appropriate high speed USB cable e Ensure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer e Check to see if more than two nonpowered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer NOTE The iMac keyboard is a nonpowered USB hub ENWW Common Macintosh problems 93 Network setup problem solving If the computer cannot discover the networked device perform the following steps 1 Check the cables to ensure that they are properly connected Check all of the following connections Power cables Cables between the device and the hub or switch Cables between the hub or switch and the computer Cables to and from the modem or Internet connection if applicable 2 Verify that the computer s network connections are working properly Windows only On the Windows desktop double click My Network Places or Network Neighborhood Click the Entire Network link Click the Entire Contents link Double click one of the network icons and make sure that some de
12. 88 paper feeding operations 30 paper input trays features 3 feeding problems solving 88 paper output bin features 3 part numbers covers 98 internal components 100 134 Index parts removing and replacing 36 37 phone numbers HP fraud hotline 12 support 118 pickup roller change 16 clean 19 pickup feed delivery system 24 30 ports types included 3 ports troubleshooting Macintosh 93 power high voltage PCA 27 print cartridges HP fraud hotline 12 life expectancy 11 recycling 129 replacing 11 warranty 117 print quality creases 87 curl 87 dropouts 84 EconoMode 22 gray background 85 light or faded print 84 loose toner 86 misformed characters 86 page skew 86 specifications 3 toner scatter outline 87 toner smear 85 toner specks 84 vertical lines 85 vertical repetitive defects 86 wave 87 wrinkles 87 printer cleaning 13 overview 4 software problems 91 printer information pages Configuration page 8 Demo page 8 Supplies Status page 8 printing Configuration page 8 Demo page 8 Supplies Status page 8 problem solving contacting HP support 77 demo page 76 device setup 76 device computer communication 77 print quality 77 printed page and expectations 77 Ready light 76 Q quality specifications 3 R rear output door features 3 recycling HP printing supplies returns and environmental program 130 refilled print cartridges 12 regulatory statements Canadian DOC regulations 126 declaration o
13. AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Limited warranty for print cartridges and image drums 117 HP Customer Care Online services For 24 hour access to information by using a modem or Internet connection World Wide Web Updated HP product software product and support information and printer drivers in several languages can be obtained from http www hp com support ljp1500 The site is in English Online troubleshooting tools HP Instant Support Professional Edition ISPE is a suite of Web based problem solving tools for desktop computing and printing products ISPE helps you quickly identify diagnose and resolve computing and printing problems The ISPE tools can be accessed from http instantsupport hp com Telephone support Hewlett Packard provides free telephone support during the warranty period When you call you will be connected to a responsive team that is waiting to help you For the telephone number for your country region see the flyer that came in the box with the product or visit http www hp com then click Contact HP Before calling HP have the following information ready product name and serial number date of purchase and description of the problem You can also find support on the Internet at http www hp com support ljp 1500 Click the support amp drivers block Software utilities drivers and electronic information Go to http
14. AS N DK Nee A A N AS M SY RE ERA S AN LS Replace the print cartridge and close the print cartridge door 3 ENWW 14 Chapter 2 Managing and maintenance 4 Plug the power cord into the device Clean the device paper path If you are experiencing toner specks or dots on the printouts clean the paper path This process uses a transparency to remove dust and toner from the paper path Do not use bond or rough paper AOBOGE AaBbCcC AaBbCc AaBbCc AGBDGC Ef NOTE For best results use a sheet of transparency If you do not have any transparencies you can use copier grade media 70 to 90 g m 18 to 24 Ib that has a smooth surface 1 Make sure that the device is idle and the Ready light is on 2 Load the media in the input tray 3 Print a cleaning page Access the Device Settings tab in printer Properties Ef NOTE The cleaning process takes approximately 2 minutes The cleaning page will stop periodically during the cleaning process Do not turn the device off until the cleaning process has finished You might need to repeat the cleaning process several times to thoroughly clean the device ENWW Clean the device 15 Change the pickup roller Normal use with good media causes wear The use of poor media might require more frequent replacement of the pickup roller If the device regularly mispicks no media feeds through you might need to change or
15. Remove drive belt 1 of DB ann doit eed tenda di i usd doe due tud ve e cre dor dvd v a 63 Remove drive belt 2 Of 5 o dee eden ee m eee eene ditm ea 64 Remove drive belt 3 0f 5 EE EE EE e id 65 Reriiove driveibelt A Of 5 5 eite detta d tarn eti ban 66 Remove drive belt 5 08 9 ai or ERR RR Pla tei nan is tan 67 Remove main motor 1 of 6 irit betae letali Dra Eie igne 68 Remove main motor 2 of 6 RE EER EER RERI eerie Errant 69 Remove main motor 3 Of 6 cick e de Ee de de Ee ed a de ee Se Ee de DE Pe de Re ese Re Se se OE ee 70 Remove main motor 4 of6 eed ee ee se lead Se ee ee Dn ae Ee Ee RD bes 71 Remove main motor 5 of 6 gs EE ge Se Need se Ee ee Deed Gee tee end ud Ee ie eed a e doen idea ed ee eke 72 Remove ral motor 6 of 6 Gids a en te Gages agent Gaal Saas Beets 73 Assembly locations TOf 1 2 o ne e tee eee SE ee ee e pec e ee pev ne pe e EP Ee 96 HP LaserJet P1500 Series COV6ts et niet ete ied e e ct e nt 98 Internal components 1 Of 3 aos aene edad ene eee Ie nec eee Ee Ee eet Tu und de e nene seu 100 Internal componerits 2 OF S sies e GL atit te ese EE Le uam et it ne 102 Internal cemponents 3 Of 3 iiie ie dra de detta ia tuii Ee neta dents 104 ENWW 1 Product information e Product configuration e Product features e ldentify product parts ENWW Product configuration Figure 1 1 HP LaserJet P1500 Series e First Page Out lt 6 seconds e Speed 22 A
16. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer Software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a Jun 1987 or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the p
17. a high quality cable The printer driver does not automatically set up your selected device in the Print Center or Printer Setup Utility Cause Solution The device might not be ready Make sure that the cables are connected correctly the device is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The software might not have been installed or was installed incorrectly The PostScript Printer Description PPD file is corrupt Make sure that the printer PPD is in the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lproj where lang is the two letter language code for the language that you are using If necessary reinstall the software See the Getting Started Guide Delete the PPD file from the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt is the two letter language code for the language that you are using Reinstall the software See the Getting Started Guide The device might not be ready Make sure that the cables are connected correctly the device is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a hi
18. a separate signed agreement with Hewlett Packard License Grant Hewlett Packard grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by Hewlett Packard or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software Hewlett Packard s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation
19. clean the pickup roller See Clean the pickup roller on page 19 to order a new pickup roller A CAUTION Failure to complete this procedure might damage the device 1 Open the print cartridge door and remove the old print cartridge See the recycling information inside the print cartridge box A CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 2 Find the pickup roller 16 Chapter 2 Managing and maintenance ENWW 3 Release the small white tabs on each side of the pickup roller and rotate the pickup roller toward the front ZA LSS 5 Position the new pickup roller in the slot The circular and rectangular slots on each side prevents you from installing the roller incorrectly 6 Rotate the top of the new pickup roller away from you until both sides snap into place ue o E aN ue ENWW Change the pickup roller 17 Insert the print cartridge in the device and close the print cartridge door T ENWW 18 Chapter 2 Managing and maintenance Clean the pickup roller If you want to clean the pickup roller before deciding to replace it follow these instructions 1 Unplug the power cord from the device and remove the pickup roller as described in steps 1 through 5 of Change the pickup roller on page 16 2 Dab a lint free cloth in isopropyl alcohol and scrub the roller A WARNING Alcohol i
20. drum where negative charges were neutralized Figure 3 9 Laser beam exposure Laser beam Unexposed area Exposed area Step 3 Developing The toner acquires a negative charge from the friction that occurs when the developing cylinder rotates against the developing blade When the negatively charged toner comes in contact with the drum it adheres to the electrostatic latent image because the drum surface has a higher potential The image on the drum becomes visible because of the toner The AC bias that is superimposed over the develping negative DC bias is applied to the developing cylinder Figure 3 10 Developing Blade Developing cylinder _ Unexposed area AC bias Exposed area a DC bias Exposed area Unexposed area y 32 Chapter 3 Theory of operation ENWW Step 4 Transfer The positive DC bias is applied to the transfer roller As the media passes between the transfer roller and the photosensitive drum the transfer roller applies a positive DC bias to the media The positively charged media attracts the negatively charged toner from the drum surface Figure 3 11 Transfer Photosensitive drum Step 5 Separation The elasticity of the print media causes its separation from the photosensitive drum A static charge eliminator aids separation by weakening any electrostatic adhesion Figure 3 12 Separation Photosensitive Static charge eliminator Transfer roller ENW
21. information e FCC compliance e Declaration of Conformity statements for HP LaserJet P1500 Series e Regulatory statements e Environmental product stewardship program ENWW 123 FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician amp NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable i
22. might not be correct for the type of job that you are printing Try a different graphic setting in the printer Properties Clean the device particularly the contacts between the print cartridge and the power supply Page format is different than on another HP LaserJet printer ENWW If you used an older or different HP LaserJet printer driver printer software to create the document or if the printer Properties settings in the software are different the page format might change when you try to print using your new printer driver or settings To help eliminate this problem try the following Create documents and print them using the same printer driver printer software and printer Properties settings regardless of which HP LaserJet printer you use to print them Change the resolution paper size font settings and other settings Printed page is different from what appeared on screen 89 Graphics quality The graphics settings might be unsuitable for your print job Check the graphic settings such as resolution in the printer Properties and adjust them as necessary NOTE You might lose some resolution when converting from one graphics format to another 90 Chapter5 Problem solving ENWW Printer software problems ENWW Table 5 3 Printer software problems Problem The printer icon is not visible in the Printer folder Solution Reinstall the printer software In the Windows task bar click Start cl
23. top output bin features 3 trays features 3 feeding operations 30 U USB port troubleshooting Macintosh 93 type included 3 W warranty Customer self repair 115 license 116 print cartridge 117 product 114 Web server embedded 9 Web sites customer support 118 Material Safety Data Sheet MSDS 131 wire harnesses replacing 36 Index 135 136 Index ENWW 2007 Hewlett Packard Development Company L P www hp com TULIT ILU TTT va CB412 90910
24. with Mac OS X smart ce or Rt x a Re e Ee Ge RN eR RR eg ee ee ee 92 NU urcoa MEME 97 Table 6 2 HP LaserJet P1500 Series covers is 99 Table 6 3 Internal components 1 of 3 sise 101 Table 6 4 Internal components 2 of 3 sise 103 Table 6 5 Internal components 3 Of 3 sis 105 Table 6 6 Alphabetical parts liSt i trn ter terr dere e ede neon e RE DAE Pres ee ee en gek ees ed 106 Table 6 7 Numerical parts list issus 109 Table B 1 Physical specifications sise 121 Table B 2 Electrical Specifications issues ett ei hee nk RR ous n veda nui a DES RN EAT TNNT Re TR ERE Add 121 Table B 3 Power consumption average in Watts ees ee ek Re ee ek Re ee ek Re ee ee ee Re enne 121 Table B 4 AcousticemISSIONS EE Re ent AR De De Ne RE GR AR EE ee Ee ER Ee Ee eg ee ed ee ee GE 122 Table B 5 Environmental specifications se 122 oe EEEE MR EI mt 128 ENWW vii viii ENWW List of figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 3 9 Figure 3 10 Figure 3 11 Figure 3 12 Figure 3 13 Figure 3 14 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 4 16 Figure 4 17 Figure 4 18 Figure 4 19 Figure 4 20 Figure 4 21 Figure 4 22 ENWW HP LaserJet P1500 Sere ms 2 HP LaserJet P1500 Series front view HP Lase
25. www hp com support ljp1500 The sites are in English but printer drivers can be downloaded in several languages For information over the telephone see the flyer that came in the box with the device HP direct ordering for accessories or supplies Order supplies from the following Web sites North America https www hp com post embed ordersupplies na Latin America https www hp com post embed ordersupplies la Europe and Middle East https www hp com post embed ordersupplies emea Asia Pacific countries regions https www hp com post embed ordersupplies ap Order accessories from http www hp com and click Supplies amp Accessories To order supplies or accessories over the telephone call the following numbers United States 1 800 538 8787 Canada 1 800 387 3154 To find the telephone numbers for other countries regions see the flyer that came in the box with the device HP service information For service for your HP product in other countries regions call the HP Customer Support telephone number for your country region See the flyer that came in the box with the device 118 Appendix A Service and support ENWW HP service agreements Call 1 800 HPINVENT 1 800 474 6836 U S or 1 800 268 1221 Canada Out of Warranty Service 1 800 633 3600 Extended Service Call 1 800 HPINVENT 1 800 474 6836 U S or 1 800 268 1221 Canada Or go to the HP Supportpack and Carepaq Services Web site at http www hpe
26. 00 609 RM1 4196 000 XA9 1501 000 XA9 1670 000 RC2 1236 000 RC2 1463 000 RC2 1527 000 RC2 1381 000 RC2 1505 000 RC2 1223 000 RK2 1757 000 Internal assemblies 105 Alphabetical parts list Table 6 6 Alphabetical parts list Description Base plate assembly Part number RM1 4199 000 Table and page Internal components 2 of 3 on page 103 Cable contact RU5 2953 000 Internal components 1 of 3 on page 101 Cable guide RC2 1511 000 Internal components 1 of 3 on page 101 Cable guide RC2 1375 000 Internal components 1 of 3 on page 101 Cartridge door assembly RM1 4194 000 HP LaserJet P1500 Series covers on page 99 Compression spring RU5 2972 000 Internal components 2 of 3 on page 103 Control panel assembly DC24V motor RM1 4195 000 RM1 4196 000 HP LaserJet P1500 Series covers on page 99 Internal components 3 of 3 on page 105 Door hook RC2 1463 000 Internal components 3 of 3 on page 105 Dust cover RC2 1405 000 HP LaserJet P1500 Series covers on page 99 Dust cover RC2 1495 000 Internal components 1 of 3 on page 101 Engine control PCB assembly RM1 4627 000 on page 97 Engine control PCB assembly RM1 4628 000 on page 97 Engine control PCB assembly Engine control PCB assembly RM1 4627 000 RM1 4628 000 Internal components 1 of 3 on page 101 Intern
27. 31 Step 1 Primary chiarglrg RE EE RE RE Ana Eua RR BAR AE N 31 Step 2 Laser beam exposure ee ee Re ee ee RE GR AA RA Re de ee ee ee nennen nennen nnne 32 SlEP 3 DEVEIO PING RR EE AE EE EE RE EE Ee 32 Step 4 EE EE EE ER EE OE EE NE EE trees t 33 Step 5 SeparatlOn AE OR RE OE EE AE ER 33 Itep E FUSING EE 34 Step 7 Drum cleaning EE EE Ue ER LR Manet ev a eb Rua E dE 34 4 Removal and replacement 5 Problem solving IATRO DUCTION E EUER 36 Removal and replacement strategy ee ee AR ee Re eene eene nnne 36 Electrostatic discharge 2 eerie etr EE EE N 36 aes cz eee 36 Before performing Service rueda rite Roa rb eto Baar o Rare dE A Eed oie be adeat Ge Edo EEG 37 Pre service procedUres esae te Ia I nx RES ERI ARE REEL De Gao Ge N Pe AA RAO Ge RR e dde ERN RR tenus 37 Parts removal order sisi 37 eur 38 Left COVEN AA ER EE OR EE OE 38 RIgNTCOVEr E ea 40 rende MEE 42 fe lite Ms SEE EG ER OE EO AR OE ON 42 Top cover and back cover sise 43 ae USE 48 ae N a N 50 at RE EE EE EG EE EE ER AE EO m 55 ET AE N OR ER N RE EE EE 59 Drive Belt m 63 Main MOTOR ees ee eR 68 Problem solving checklist ss 76 Step 1 Is the device set up correctly
28. 4 38 Remove main motor 5 of 6 72 Chapter 4 Removal and replacement ENWW 9 Remove the motor Figure 4 39 Remove main motor 6 of 6 NOTE When replacing the motor make sure the wires on the motor are facing up ENWW Main motor 73 74 Chapter 4 Removal and replacement ENWW 5 Problem solving e Problem solving checklist e Status light patterns e Clearing jams e Improve print quality e Media problem solving e Printed page is different from what appeared on screen e Printer software problems e Common Macintosh problems e Network setup problem solving ENWW 75 Problem solving checklist Step 1 Is the device set up correctly e Is the device plugged into a power outlet that is known to work e Is the on off button in the on position Is the print cartridge properly installed See Replace the print cartridge on page 6 e s paper properly loaded in the input tray Yes If you answered yes to the questions above go to Step 2 Is the Ready light on on page 76 No If the device will not turn on Contact HP support on page 77 Step 2 Is the Ready light on Verify that the Ready light 1 is illuminated on the control panel Yes Go to Step 3 Can you print a configuration page on page 76 No If the control panel lights do not look like the picture above see Status light patterns on page 78 If you are unable to resolve the problem Conta
29. 4 pages per minute ppm 23 Letter size ppm e Trays 10 sheet priority feed slot and a 250 sheet universal tray e Connectivity Hi Speed USB 2 0 port On board networking HP LaserJet P1500 network models only 2 Chapter 1 Product information ENWW Product features Benefit Supporting features Excellent print quality e HP print cartridges e True 600 by 600 dots per inch dpi text and graphics e Adjustable settings to optimize print quality Ease of use e The print cartridge is easy to install e Convenient access to the print cartridge and to the paper path through the cartridge door e A Adjust paper tray with one hand Flexible paper handling e Main tray for letterhead envelopes labels transparencies custom sized media postcards and heavy paper e Priority feed slot for letterhead envelopes labels transparencies custom sized media postcards and heavy paper e A 125 sheet top output bin e Print on Both Sides manually Interface connections e Hi Speed 2 0 USB port e Built in internal print server for connecting to a 10 100Base T network HP LaserJet P1500 network models only Energy savings e The device automatically conserves electricity by substantially reducing power consumption when it is not printing Economical printing e N up printing printing more than one page on a sheet and Printing on Both Sides features save paper Archive printing e When printing pag
30. 5 58 Chapter 4 Removal and replacement ENWW Laser scanner 1 Remove the side covers See Left cover on page 38 and Right cover on page 40 Remove the front cover See Front cover on page 42 Remove the control panel See Control panel on page 42 B M Remove one screw from motor shield plate callout 1 and remove the plate Figure 4 24 Remove laser scanner 1 of 5 ENWW Laser scanner 59 5 Remove three screws from the laser scanner cover plate callout 2 Figure 4 25 Remove laser scanner 2 of 5 60 Chapter 4 Removal and replacement ENWW 6 Rotate the cover plate out and remove it Figure 4 26 Remove laser scanner 3 of 5 NOTE When replacing the laser scanner cover plate be sure to feed the laser shutter lever through the cover before securing it into place ENWW Laser scanner 61 7 Unplug cable from motor callout 3 and remove four screws callout 4 Figure 4 27 Remove laser scanner 4 of 5 8 Unplug the ribbon cable from the left side of the laser scanner 9 Remove laser scanner by lifting the left side up first and sliding it out Figure 4 28 Remove laser scanner 5 of 5 7 t D 62 Chapter 4 Removal and replacement ENWW Drive Belt 1 Remove the right side cover See Right cover on page 40 2 Tip printer up on its left side Figure 4 29 Remove drive belt 1 of 5 ENWW Drive Belt 63 3 Remove four screws from the gear asse
31. Canadian DOG regulations ses EER ge ES A RE ER ge RR ged ae de ges Rae de bek Ed 126 Korean EMI statement see 126 Laser statement for Finland iii 127 Substances Table China sis 128 Environmental product stewardship program esse ee ek Re Re ee ee ee ee ee ee ee emere 129 Protecting the environment sise 129 Ozone production 5 RE RE EE RE ees 129 Power consumption sise 129 Toner consumpliORm re EE ER OE EER ER dan selle tnt eene 129 Paper Se EE E N ee EE ee ee ER EE Ee 129 vi Ede EE OO RE EN o oomen eu dues EE Ao 129 HP LaserJet print supplies su 129 Return and recycling instructions 0 ee ee ee ke ee ee ek Re ee ek Re nemen 130 United States and Puerto Rico sss 130 Multiple returns two to eight cartridges 130 Single returns iii 130 She RE EE EE N ER ED 130 Non US retums ME N 130 EER RE ER EE RR ER ts 130 Material restrictlons Ee es dt eI DR e ge ee Se AR EG Rex AR Ee IR M ed Ge ese ds 130 Disposal of waste eguipment by users in private households in the European Union 131 Material Safety Data Sheet MSDS iii 131 FOF more information AA RR EE N N 131 AA ER EE be dE PEL s 133 ENWW List of tables Table 3 1 Sequence of operation sise 26 Table 5 1 Status lightlegend ro IE VERRE A EVER SEG RA RARI e ARA de RAD daa ee 78 Table 5 2 Control panel light messages ss 78 Table 5 3 Printer software problems sise 91 Table 5 4 Problems
32. Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used Customer self repair warranty service 115 Hewlett Packard software license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have
33. E N d 10 MEETS se KERE EE ER EE OE teen ad EE 11 Supplies lite EI RM se N RA N oe oe Ge aia 11 Check and order supplies si 11 Supplies storage guidelines iis eed EE EE ede Ke eee enne eee Ee Ee dee ee Re de dee DR de ed bee ee dd 11 Replace and recycle supplies ss 11 HP policy on non HP supplies ss 12 Reset the device for non HP supplies ii se AA Re RA AE ee ee ee ee ee 12 HP anti counterfeit supplies Web site se ee ee ee ee ee ee Re RA AR ee Re Gee ee ee ee ee ee ee ee ee 12 Ede MEE OR sited daussantndesastsacacedasaaasidenisagieds red fuundeasdee badeccnite cadeeatsausvnet nedcceessnaa tae 13 Clean the printcartridge area sisi GEE GEREED Ge etd nde e andae c ada 13 Clean the device paper path si 15 Change sie oie oa RR EE EE EE N N EE OR HO N 16 Clean the pickup roller sise 19 Change the printer separation pad ss 20 Ee jre os LEE 22 3 Theory of operation ENWW lesse UCUOM mE EE N 24 intemal Components SEE EE reor e tbe Ee Hn ae EE HERR OGE KON ED Rg Ed ane E sieve inde AR TRE a Me ue RE ERROR RE 25 Hi re neta 26 Engine control System 3 cet eae e e t Ee nt e ba Uc AE E e cx nes RR o lude 27 Laser scanner SySterti N RE OE EE EN 29 iii Pickup feed delivery System ist eno eee o GE ee ee d on eb ed e EE age ER Ee ede Ee ee 30 Imag formation Syst m 4 80 ER dede otre ere de bd
34. ENWW ECU 51 7 Unplug and unthread the grounding cable from the retaining clips Figure 4 16 Remove ECU 3 of 5 amp NOTE Note the routing of the grounding cable When the ECU is replaced the grounding cable must be routed correctly 52 Chapter 4 Removal and replacement ENWW 8 Unplug two ribbon cables callout 2 four small cables callout 3 and the power connector callout 4 Figure 4 17 Remove ECU 4 of 5 ENWW ECU 53 9 Remove five screws callout 5 Figure 4 18 Remove ECU 5 of 5 10 Remove the ECU 54 Chapter 4 Removal and replacement ENWW Fuser 1 Remove the side covers See Left cover on page 38 and Right cover on page 40 Remove the front cover See Front cover on page 42 Remove the control panel See Control panel on page 42 Remove the top cover and the back cover See Top cover and back cover on page 43 or dee s N All cables to the ECU must be unplugged See steps 7 and 8 in ECU on page 50 Figure 4 19 Remove fuser 1 of 5 ENWW Fuser 55 6 Remove plastic bracket from top right edge of printer near power cable outlet Figure 4 20 Remove fuser 2 of 5 56 Chapter 4 Removal and replacement ENWW Unthread the cables from the ECU Figure 4 21 Remove fuser 3 of 5 Remove three screws callout 1 Figure 4 22 Remove fuser 4 of 5 ENWW Fuser 57 9 Lift the fuser assembly straight up and out of printer Figure 4 23 Remove fuser 5 of
35. HP LaserJet P1500 Series Service Manual Copyright information 2007 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and Services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part Number CB412 90910 Edition 1 07 2007 Safety information WARNING Potential Shock Hazard Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Read and understand all instructions in the user guide Observe all warnings and instructions marked on the product Use only a grounded electrical outlet when connecting the printer to a power source If you do not know whether the outlet is grounded check with a qualified electrician Do not touch the contacts on the end of any of the sockets on the printer Replace damaged cords immediately Unplug this product from wall outlets before cleaning Do not install or use this product near water or when you are wet Install the product securely on a stable surface Install th
36. HP supplies and provides supplies part numbers To order new supplies click Order Supplies in the upper right part of the window e Network Summary shows the information found on the Network Summary page Settings tab Use this tab to configure the device from your computer If this device is networked always consult with the device administrator before changing settings on this tab The Settings tab contains the Printing page where you can view and change the default print job settings and PCL 5e settings Networking tab Network administrators can use this tab to control network related settings for the device when it is connected to an IP based network Links Links are located in the upper right part of the Status pages You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the embedded Web server you must connect before you can visit these Web sites Connecting might require that you close the embedded Web server and reopen it e Order Supplies Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice e Product Support Connects to the product support site You can search for help regarding general topics 10 Chapter 2 Managing and maintenance ENWW Manage supplies For warranty information about these supplies see Service and support on page 113 Supplies life HP La
37. Once all three catches are released rotate the cover towards the front of the device and remove it Figure 4 5 Remove right cover 2 of 2 ENWW Covers 41 Front cover 1 Remove the side covers See Left cover on page 38 and Right cover on page 40 2 Usea small flat blade screwdriver to release the catches on the bottom of the printer callout 1 Then rotate the front cover up and out it is hinged in slots at the top Figure 4 6 Remove front cover 1 of 1 Control panel 1 Remove the side covers See Left cover on page 38 and Right cover on page 40 2 Remove the front cover See Front cover on page 42 42 Chapter 4 Removal and replacement ENWW 3 Remove one screw callout 1 Figure 4 7 Remove control panel 1 of 1 4 Remove control panel Top cover and back cover 1 Remove the side covers See Left cover on page 38 and Right cover on page 40 2 Remove the front cover See Front cover on page 42 3 Remove the control panel See Control panel on page 42 ENWW Covers 43 4 Remove one star screw callout 1 Figure 4 8 Remove top cover and back cover 1 of 4 zi s H di ENWW 44 Chapter 4 Removal and replacement 5 Separate the top cover from the back cover by pressing the notches on the top cover callout 2 inward and lifting up Figure 4 9 Remove top cover and back cover 2 of 4 6 Remove back cover ENWW Covers 45 7 Open the top cover and s
38. P1500 Series covers on page 99 RM1 4184 000 Laser scanner assembly Internal components 3 of 3 on page 105 RM1 4191 000 Paper pick up tray assembly HP LaserJet P1500 Series covers on page 99 RM1 4192 000 Paper delivery tray assembly HP LaserJet P1500 Series covers on page 99 RM1 4193 000 Face down cover assembly HP LaserJet P1500 Series covers on page 99 RM1 4194 000 Cartridge door assembly HP LaserJet P1500 Series covers on page 99 RM1 4195 000 Control panel assembly HP LaserJet P1500 Series covers on page 99 RM1 4196 000 DC24V motor Internal components 3 of 3 on page 105 RM1 4199 000 Base plate assembly Internal components 2 of 3 on page 103 RM1 4204 000 Paper pick up assembly Internal components 2 of 3 on page 103 RM1 4207 000 Separation pad assembly Internal components 2 of 3 on page 103 RM1 4208 000 Fusing assembly Internal components 1 of 3 on page 101 RM1 4209 000 Fusing assembly Internal components 1 of 3 on page 101 RM1 4216 000 Formatter PCB assembly on page 97 RM1 4216 000 Formatter PCB assembly Internal components 1 of 3 on page 101 RM1 4217 000 Formatter PCB assembly on page 97 RM1 4217 000 Formatter PCB assembly Internal components 1 of 3 on page 101 RM1 4627 000 Engine control PCB assembl
39. W Image formation system 33 Step 6 Fusing The printer uses the on demand fusing method to permanently fuse the toner image to the media using heat and pressure Figure 3 13 Fusing Fixing heater Fixing film Toner Pressure roller 7 7 Step 7 Drum cleaning The cleaning blade scrapes the residual toner off the photosensitive drum and deposits it into the waste toner case Figure 3 14 Drum cleaning Cleaning blade OOR Photosensitive Waste toner container 7 34 Chapter3 Theory of operation ENWW ENWW Removal and replacement e Introduction e Before performing service e Covers e Formatter e Fuser e Laser scanner e Drive Belt e Main motor 35 Introduction This chapter documents removal and replacement of field replaceable units FRUS only Removal and replacement strategy Replace parts in the reverse order of their removal Directions for difficult or critical replacement procedures are included A WARNING The sheet metal edges of the product can be sharp Use caution when working on the product NOTE Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to locate When replacing wire harnesses alway
40. XA9 1504 000 HP LaserJet P1500 Series covers on page 99 Screw Tap M4X10 XB4 5401 009 Internal components 2 of 3 on page 103 Screw w washer M3X6 XB2 7300 605 Internal components 1 of 3 on page 101 Screw w washer M3X6 XB2 7300 605 Internal components 2 of 3 on page 103 Screw w washer M3X8 XA9 1420 000 Internal components 1 of 3 on page 101 Separation pad assembly RM1 4207 000 Internal components 2 of 3 on page 103 Shaft support RC2 1236 000 Internal components 3 of 3 on page 105 Tag cable guide RC2 1189 000 Internal components 1 of 3 on page 101 Tag cover RC2 1205 000 Internal components 2 of 3 on page 103 Transfer roller 108 Chapter 6 Parts and diagrams RC2 1483 000 Internal components 2 of 3 on page 103 Numerical parts list Table 6 7 Numerical parts list Part number RC2 1189 000 Description Tag cable guide Table and page Internal components 1 of 3 on page 101 RC2 1205 000 Tag cover Internal components 2 of 3 on page 103 RC2 1223 000 Motor crossmember Internal components 3 of 3 on page 105 RC2 1236 000 Shaft support Internal components 3 of 3 on page 105 RC2 1375 000 Cable guide Internal components 1 of 3 on page 101 RC2 1376 000 Insulating sheet Internal components 1 of 3 on page 101
41. act HP support on page 77 Step 6 Does the printed page look like you expected Yes The problem should be resolved If it is not resolved Printed page is different from what appeared on screen on page 89 No If you are unable to resolve the problem Contact HP support on page 77 Contact HP support e Inthe United States see http www hp com support ljp1500 for the HP LaserJet P1500 Series In other locations see http www hp com ENWW Problem solving checklist 77 Status light patterns Table 5 1 Status light legend Q Symbol for light off e Symbol for light on x 7 Symbol for light blinking 7e NOTE When the device displays any status light errors check the computer for any additional error messages that may have appeared These messages may provide additional information on the status of the device Table 5 2 Control panel light messages HP LaserJet P1500 Series light status State of the device Action Initialization Startup During the Initialization and Job Cancel processes pressing buttons has no While in the Startup state the Go Ready effect and Attention lights cycle at the rate of 500 ms one after another Reconfiguration Initialization During the device start up you can request special initialization sequences that reconfigure the device The lights then cycle as in the Initialization Startup state Job Cancel After the cancellation pr
42. age is different from what appeared on screen is ee Re AR AA AA ee ee ee ee ee 89 Garbled incorrect or incomplete text ss 89 Missing graphics or text or blank pages iii ee dd ee ee AR ee AR Re emen 89 Page format is different than on another HP LaserJet printer ie ese ee ee ee se ee 89 Graphics QUAITY ERE 90 Printer software problems seen 91 Common Macintosh problems reet roast inen Fe Roe ee sae dace FERE ERE Aene d esse dee FREE e REDI dt 92 Network setup problem solving sise 94 6 Parts and diagrams Assembly locations 2 5 1 a redii b c OE Er ep EO t dee RE t d 96 Be AE RE RE EE EE E 98 Internal assemblies ses 100 Alphabetical parts lst ep 106 Numerical parts list sise 109 Appendix A Service and support Hewlett Packard limited warranty statement ss 114 Customer self repair warranty service sis 115 Hewlett Packard software license agreement sse enne nenne 116 Limited warranty for print cartridges and image drums ss em 117 HP Customer Carte ER EE Re Seg mnt Ee ER aa dites Ge Ee Ge niet 118 Appendix B Device specifications Appendix C Regulatory information ENWW deere oe AR RE AE N N N 124 Declaration of Conformity statements for HP LaserJet P1500 Series ese ee ee ee ee ee ee ee ee ee nn 125 Regulatory statements ass etienne LORS ER ni ve be dde dee DE ges Ee dete a odds 126 Laser safety statement scrissi ana RATE Oe eg ee ENE vage rame otia 126
43. al components 1 of 3 on page 101 Face down cover assembly RM1 4193 000 HP LaserJet P1500 Series covers on page 99 Flat cable RK2 1757 000 Internal components 3 of 3 on page 105 Formatter crossmember RC2 1513 000 Internal components 1 of 3 on page 101 Formatter crossmember RC2 1377 000 Internal components 1 of 3 on page 101 Formatter PCB assembly RM1 4216 000 on page 97 Formatter PCB assembly RM1 4217 000 on page 97 Formatter PCB assembly 106 Chapter 6 Parts and diagrams RM1 4216 000 Internal components 1 of 3 on page 101 Table 6 6 Alphabetical parts list continued Description Formatter PCB assembly Part number RM1 4217 000 Table and page Internal components 1 of 3 on page 101 Front cover assembly RL1 1506 000 HP LaserJet P1500 Series covers on page 99 Fusing assembly RM1 4208 000 Internal components 1 of 3 on page 101 Fusing assembly RM1 4209 000 Internal components 1 of 3 on page 101 Insulating sheet RC2 1376 000 Internal components 1 of 3 on page 101 Laser scanner assembly RM1 4184 000 Internal components 3 of 3 on page 105 Left cover RC2 1401 000 HP LaserJet P1500 Series covers on page 99 Motor control PCB assembly RM1 4635 000 Internal components 3 of 3 on page 105 Motor crossmember RC2 1505 000 Inter
44. and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement 126 Appendix C Regulatory information ENWW ENWW Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet P1000 ja P1500 sarjat laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet P1000 ja P1500 sarjat kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulu
45. bly Tray 1 pickup roller Tray 2 pickup roller Formatter Fuser Interlock assembly ECU Main motor Cartridge door Transfer roller Registration assembly ENWW Before performing service Place the product on an ESD mat If an ESD mat or an ESD protected workstation is not available discharge body static and ground the product chassis before servicing the product 37 Covers Left cover 1 Remove one screw callout 1 Figure 4 1 Remove left cover 1 of 2 38 Chapter 4 Removal and replacement ENWW Turn the device on its right side There are two catches that must be released Use a small flat blade screwdriver to release the catch on the back of the printer callout 2 and the bottom of the printer callout 3 With both catches are released rotate the cover towards the front of the device and remove it Figure 4 2 Remove left cover 2 of 2 LJ K LI X E LJ sa ENWW Covers 39 Right cover 1 Remove one screw callout 1 from back of printer Figure 4 3 Remove right cover 1 of 2 40 Chapter 4 Removal and replacement ENWW 2 Turn the device on its left side There are three catches that must be released Use a small flat blade screwdriver to release the catch on the back of the printer callout 2 and the bottom of the printer callout 3 Figure 4 4 Remove right cover 2 of 2 3 Open the top of the printer and release the catch on the inside callout 4
46. ct HP support on page 77 Step 3 Can you print a configuration page To print a configuration page do one of the following e Press the Go button when the device Ready light is on and no other jobs are printing HP LaserJet P1500 Series only Select it from the Print Information Pages drop down on the Services tab in Printer Preferences 76 Chapter5 Problem solving ENWW Yes If the configuration page printed go to Step 4 Is the print quality acceptable on page 77 No If no paper came out see Media problem solving on page 88 If you are unable to resolve the problem Contact HP support on page 77 Step 4 Is the print quality acceptable Yes If the print quality is acceptable go to Step 5 Is the device communicating with the computer on page 77 No If the print quality is poor see Improve print quality on page 84 Verify that the print settings are correct for the media you are using If you are unable to resolve the problem Contact HP support on page 77 Step 5 Is the device communicating with the computer Try printing a document from a software application Yes If the document prints go to Step 6 Does the printed page look like you expected on page 77 No If the document does not print see Printer software problems on page 91 If you are using a Macintosh computer see Common Macintosh problems on page 92 If you are unable to resolve the problem Cont
47. device might need to be cleaned to remove paper dust and other particles from the paper path Loose toner might remain in the device after a media jam This toner clears up after a few sheets print A CAUTION If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric Typical media jam locations e Print cartridge area See Removing a jammed page on page 81 e Input tray areas If the page is still sticking out of the input tray gently try to remove it from the input tray without tearing the page If you feel resistance see Removing a jammed page on page 81 e Output path If the page is sticking out of the output bin see Removing a jammed page on page 81 amp NOTE Loose toner might remain in the device after a media jam This toner clears up after a few sheets are printed Removing a jammed page A CAUTION Media jams might result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric ENWW Clearing jams 81 To clear a jam in the print cartridge area A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage they cause is not covered by the warranty 1 Open the print cartridge door and then remove the print cartridge from the device A CAUTION To prevent damage to the print cartridge
48. dia stack e The input bin might be too full e Check the media type and quality 86 Chapter5 Problem solving ENWW Curl or wave Wrinkles or creases ENWW Check the media type and quality Both high temperature and humidity cause media to curl The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray The fuser temperature might be too high In your printer driver make sure the appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media Make sure that media is loaded properly Check the media type and quality Turn over the stack of media in the tray Also try rotating the media 180 in the input tray For envelopes this can be caused by air pockets inside the envelope Remove the envelope flatten the envelope and try printing again If large amounts of toner have scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type Turn over the stack of media in the tray Use media designed for laser printers Improve print quality 87 Media problem solving The following problems with media cause print quality deviations jamming or damage to the device Problem Cause Solution
49. ding interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho 83714 USA June 14 2006 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 ENWW Declaration of Conformity statements for HP LaserJet P1500 Series 125 Regulatory statements Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings
50. dy PowerSave Off HP LaserJet P1500 380 Watts 5 Watts 5 Watts 0 8 Watt Series Values are based on preliminary data See http www hp com support ljp 1500 for current information Power reported is highest values measured for monochrome printing using all standard voltages Recovery time from Power Save to start of printing 8 seconds Maximum heat dissipation for all models in Ready Mode 62 BTU Hour N w ES 121 Table B 4 Acoustic emissions Sound Power Level for the HP LaserJet P1500 Series Declared Per ISO 9296 Printing 22 PPM Livaa 6 3 Bels A 63 dB A Ready Inaudible Sound Pressure Level SPL Bystander Position for the Declared Per ISO 9296 HP LaserJet P1500 Series Printing 22 PPM Loam 50 dB A Ready Inaudible 1 Values are based on preliminary data See http www hp com support ljp1500 for current information Configuration tested HP LaserJet P1500 Series continuous monochrome printing on A4 paper at 22 PPM Table B 5 Environmental specifications Recommended Operating Storage Temperature 17 5 C to 25 C 63 5 F to 77 10 C to 32 5 C 50 F to 90 5 0 C to 40 C 32 F to 104 F F F Relative Humidity 30 to 70 no 10 to 90 no 10 to 90 no condensation condensation condensation 1 Values are based on preliminary data See http www hp com support ljp1500 for current information 122 Appendix B Device specifications ENWW C Regulatory
51. e product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged If the product does not operate normally see the online user guide Refer all servicing questions to qualified personnel Information regarding FCC Class B Parts 15 and 68 requirements can be found in the user guide Trademark credits PostScript amp 3 is a trademark of Adobe Systems Incorporated Microsoft Windows and Windows XP amp are U S registered trademarks of Microsoft Corporation Energy Star and the Energy Star logo are U S registered marks of the United States Environmental Protection Agency ENERGY STAR Table of contents 1 Product information Product configuration EE eit e ie ia OE EE EE 2 Product f atures T N de 3 Identity product parts sn 4 2 Managing and maintenance Replace the print cartridge sereine 6 Printer Information PAGES surres iraa Sed e te Don tee eoe ee aa Doce EE pe Ee Du EE ant dansante less 8 D mo PAGS Gs sets N AA EE N EE ER EE N 8 Configuration page oi Re EEN a EE ea ED RE De Dee Ek ae eN ee ee ge Nee 8 Supplies Status page eee 8 Embedded Web server HP LaserJet P1500 network models only ee ee AR RR ee ee 9 Open the embedded Web server ss 9 Information tab ss AE RR EO EE EE 9 DOUINYS lo EE EE N E EEN 10 Networking EE E 10 Ai ER EI R
52. eparate the tabs callout 3 on the right side of the cover Figure 4 10 Remove top cover and back cover 3 of 4 46 Chapter 4 Removal and replacement ENWW 8 Rotate the top cover up and lift it off of the printer Figure 4 11 Remove top cover and back cover 4 of 4 amp NOTE There are two link arms that slide through slots in the top cover They are disengaged when the cover is removed Be sure to feed the link arms back through the slots when reinstalling the top cover ENWW Covers 47 Formatter 1 Remove the side covers See Left cover on page 38 and Right cover on page 40 Remove the front cover See Front cover on page 42 Remove the control panel See Control panel on page 42 Ro M Remove four grounded screws callout 1 and unplug one cable callout 2 Figure 4 12 Remove formatter 1 of 2 A m 48 Chapter 4 Removal and replacement ENWW 5 Remove the formatter ENWW Formatter 49 ECU 1 Remove the side covers See Left cover on page 38 and Right cover on page 40 Remove the front cover See Front cover on page 42 Remove the control panel See Control panel on page 42 Remove the formatter See Formatter on page 48 gu eoe A Remove three screws from the formatter mounting bracket callout 1 Figure 4 14 Remove ECU 1 of 5 50 Chapter 4 Removal and replacement ENWW 6 Remove the bracket Figure 4 15 Remove ECU 2 of 5 N X gt Ni
53. es that are to be stored long term this option sets the device to a mode that reduces toner smearing and dusting e Select Archive as the paper type Supplies e A Supplies Status page with print cartridge gauges that estimate remaining supply level Not available for non HP supplies e No shake cartridge design e X Authentication for original HP print cartridges e Easy ordering for replacement supplies Accessibility e Online user guide compatible with text screen readers e A All doors and covers can be opened with one hand Security e Kensington lock receptacle on back of device ENWW Product features 3 Identify product parts Figure 1 2 HP LaserJet P1500 Series front view HP LaserJet P1505n shown 1 Output bin 2 Foldable Output Tray Extension 3 Priority feed slot 4 Input tray 5 Power button 6 Cartridge door lift tab 7 Control panel Figure 1 3 HP LaserJet P1500 Series back view HP LaserJet P1505n shown 1 USB Port 2 HP internal network port HP LaserJet P1500 network models only 3 Power receptacle 4 Serial Number 4 Chapter 1 Product information ENWW 2 Managing and maintenance e Replace the print cartridge e Printer information pages e Embedded Web server HP LaserJet P1500 network models only e Manage supplies e Clean the device e Change the pickup roller e Clean the pickup roller e Change the prin
54. everal attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O Power consumption Power usage drops significantly while in Ready Sleep mode which saves natural resources and saves money without affecting the high performance of this product To determine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet Qualified products are also listed at http www hp com hpinfo globalcitizenship environment productdesign ecolabels html Toner consumption Economode uses significantly less toner which might extend the life of the print cartridge Paper use This product s manual optional automatic duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print supplies It s easy to return and recycle your empty HP LaserJet print cartridges free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather tha
55. f conformity statements 125 environmental product stewardship program 129 FCC compliance 124 Korean EMI statement 126 laser statement for Finland 127 removing a jammed page 81 removing parts 36 37 replacing parts 36 37 replacing print cartridges 11 resolution specifications 3 resolve problems replacing print cartridges 11 rollers locating 25 S screws replacing 36 ENWW sensors media detection 30 separation pad change 20 sequence of operations 26 Settings tab embedded Web server 10 skewed pages 88 software problems 91 software license agreement 116 solving blank pages 89 creases 87 curl 87 dropouts 84 feeding problems 88 garbled text 89 gray background 85 incomplete text 89 light or faded print 84 loose toner 86 Macintosh problems 92 misformed characters 86 missing graphics or text 89 page skew 86 poor graphics quality 90 printed page differs from onscreen page 89 printer software problems 91 skewed pages 88 toner scatter outline 87 toner smear 85 toner specks 84 vertical lines 85 vertical repetitive defects 86 wave 87 wrinkles 87 specifications device features 3 static precautions 36 status light patterns 78 storing print cartridges 11 supplies life expectancies 11 recycling 129 Supplies Status page 8 ENWW T telephone numbers HP fraud hotline 12 support 118 text garbled 89 missing 89 toner loose toner 86 low 84 scatter outline 87 smear 85 specks 84 tools required 36
56. gh quality cable 92 Chapter5 Problem solving ENWW Table 5 4 Problems with Mac OS X continued A print job was not sent to the device that you wanted Cause Solution The print queue might be stopped Restart the print queue Open print monitor and select Start Jobs The wrong device name or IP address is being used Another device Print a configuration page to check the device name IP address or with the same or similar name IP address or Rendezvous or Bonjour Rendezvous or Bonjour host name Verify that the name IP address host name might have received your print job or Rendezvous or Bonjour host name on the configuration page matches the device name IP address or Rendezvous or Bonjour host name in the Print Center or Printer Setup Utility You are unable to print from a third party USB card Cause Solution This error occurs when the software for USB printers is not When adding a third party USB card you might need the Apple USB installed Adapter Card Support software The most current version of this software is available from the Apple Web site When connected with a USB cable the device does not appear in the Print Center or Printer Setup Utility after the driver is selected Cause Solution This problem is caused by either a software or a hardware Software troubleshooting component e Check that your Macintosh supports USB e Verify that your Macintosh operating system is Mac OS X V10
57. he width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove some of the media from the tray The media might be wrinkled folded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package The device does not pull media from the media input tray The device might be in manual feed mode Verify that the device is not in manual feed mode and print your job again The pickup roller might be dirty or damaged Contact HP Customer Care See Contact HP support on page 77or the support flyer that came in the box The paper length adjustment control in main tray is set at a length that is greater than the media size Adjust the paper length adjustment control to the correct length 88 Chapter 5 Problem solving ENWW Printed page is different from what appeared on screen Garbled incorrect or incomplete text The wrong printer driver might have been selected when the software was installed Make sure that the correct printer driver is selected in the printer Properties If a specific file prints garbled text a problem might exist with that specific file If a specific application prints garbled text a problem might exist with that application Make sure that the appropriate printer driver is selected A problem might exist with y
58. ick Programs click HP click your printer and click Uninstall Install the printer software from the CD ROM NOTE Close any applications that are running To close an application that has an icon in the system tray right click the icon and select Close or Disable Try plugging the USB cable into a different USB port on the PC An error message was displayed during the software installation Reinstall the printer software In the Windows task bar click Start click Programs click HP click your printer and click Uninstall Install the printer software from the CD ROM NOTE Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable Check the amount of free space on the drive where you are installing the printer software If necessary free up as much space as you can and reinstall the printer software If necessary run the Disk Defragmenter and reinstall the printer software The printer is in Ready mode but nothing prints Print a Configuration page from the control panel of the printer and verify the printer functionality Verify that all of the cables are properly seated and within specifications This includes the USB network and power cables Try a new cable Printer software problems 91 Common Macintosh problems Table 5 4 Problems with Mac OS X The printer driver is not listed in the Print Center or P
59. ing control ENWW Engine control system 27 Figure 3 4 Engine control system circuit diagram Engine controller Motor E Solenoid Low voltage power supply DC controller Sensor High voltage power supply Switch Laser scanner unit 28 Chapter 3 Theory of operation ENWW Laser scanner system The laser scanner system receives video signals from the dc controller and the formatter and converts the signals into latent images on the photosensitive drum Figure 3 5 Laser scanner system Photosensitive drum BD sensor Laser unit 1 1 Four faced mirror a 3 H c tL Scanner motor unit D 75 N e 5 E Q E D Eb o O E 5 n aw 5 o uo Zo 2 g B EE Q a 2 OO ENWW Laser scanner system 29 Pickup feed delivery system The pickup feed delivery system consists of several types of feed rollers and sensors The dc controller uses two motors and two solenoids to drive the rollers Three media detection sensors detect media as it passes through the printer If media does not reach or pass each sensor within a specified time period the dc controller determines that a jam has occurred and alerts the formatter The following components are identified in Figure 3 6 Pickup feed delivery system on page 30 e MA main motor e SL1 pickup solenoid e PS701 fuser delivery sensor e PS702 media width sensor e PS751 top of page sensor
60. ing label OR 1 Use your own suitable box or request a free bulk collection box from the http www hp com recycle or 1 800 340 2445 holds up to eight HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns Shipping 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit http www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off ata U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit http www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice Non US returns Paper To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new printer supply item or visit http www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies This product is capable of using recycled papers when the paper meets the guidelines outlined i
61. mbly plate callout 1 Figure 4 30 Remove drive belt 2 of 5 64 Chapter 4 Removal and replacement ENWW 4 Carefully lift the plate off Make sure the two loose springs stay in place Figure 4 31 Remove drive belt 3 of 5 ENWW Drive Belt 65 5 Remove two largest adjacent gears Figure 4 32 Remove drive belt 4 of 5 66 Chapter 4 Removal and replacement ENWW 6 Pinch belt guide down and carefully remove drive belt ENWW Drive Belt 67 Main motor 1 Remove the side covers See Left cover on page 38 and Right cover on page 40 Remove the front cover See Front cover on page 42 Remove the laser scanner assembly See ECU on page 50 Roo M Unplug motor control cable callout 1 Figure 4 34 Remove main motor 1 of 6 68 Chapter 4 Removal and replacement ENWW 5 Pinch and remove motor control card it will hang by a soldered ribbon cable Figure 4 35 Remove main motor 2 of 6 ENWW Main motor 69 6 Unthread motor control cable from bracket Remove one screw from the plastic motor bracket callout 2 Figure 4 36 Remove main motor 3 of 6 70 Chapter 4 Removal and replacement ENWW 7 Remove the plastic motor bracket Figure 4 37 Remove main motor 4 of 6 ENWW Main motor 71 8 Uncouple the drive belt from the side of the printer Remove two screws from the motor callout 3 Hold the motor securely while removing the screws to prevent it from falling out Figure
62. minimize its exposure to direct light 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the device 82 Chapter5 Problem solving ENWW 3 Replace the print cartridge and close the print cartridge door E NOTE When you add new media remove all the media from the input tray and straighten the entire stack ENWW Clearing jams 83 Improve print quality This section provides information about identifying and correcting print defects NOTE If these steps do not correct the problem contact an HP authorized dealer or service representative Light print or faded e The print cartridge is nearing end of life Aa Cc e The media might not meet Hewlett Packard s media Aa Cc specifications for example the media is too moist or too rough Aa Cc ae e Ifthe whole page is light the print density adjustment is Aa Cc too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the printer Aa Cc Properties Toner specks e The media might not meet Hewlett Packard s media specifications for example the media is too moist or too rough e The device might need to be cleaned See Clean the device on page 13 Dropouts e Asingle sheet of media might be defective Try reprinting AA BoCc the job AO Bocc e The media moisture content is uneven or the media has AG BECC moi
63. n Pages drop down on the Services tab in Printer Preferences Configuration page The Configuration page lists current settings and properties of the device It also contains a status log report To print a configuration page do one of the following e Press the Go button when the device Ready light is on and no other jobs are printing HP LaserJet P1500 Series only e Selectit from the Print Information Pages drop down on the Services tab in Printer Preferences Supplies Status page You can print the Supplies Status page by selecting it from the Print Information Pages drop down on the Services tab in Printer Preferences The Supplies Status page provides the following information e The estimated percentage of toner remaining in the print cartridge e The number of pages and print jobs that have been processed e Ordering and recycling information 8 Chapter 2 Managing and maintenance ENWW Embedded Web server HP LaserJet P1500 network models only Use the embedded Web server EWS to view device and network status and to manage printing functions from your computer e View device status information e Determine the remaining life on all supplies and order new ones e View and change the device default configuration settings e View and change network configuration You do not need to install any software on the computer You only need to use one of these supported Web browsers e Internet Explorer 6 0 and later e Netsca
64. n a dark dry location away from heat and magnetic sources Replace and recycle supplies When installing a new HP print cartridge follow the instructions included on the print cartridge box or see the Getting Started Guide Recycling supplies e Place the used supply in the box in which the new supply arrived e Complete the enclosed return label e Send the used supply to HP for recycling ENWW Manage supplies 11 For complete information see the recycling guide included with each new HP supply item See Return and recycling instructions on page 130 for more information about HP s recycling program HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP supplies either new or remanufactured When they are not HP products HP cannot influence the product design or quality Service or repair required as a result of using a non HP supply is not covered under the device warranty Reset the device for non HP supplies When a non HP print cartridge is installed a message appears on your PC To print press OK the first time this non HP supply is installed A CAUTION Because the status gauges do not indicate when a non HP supply is low or empty the device might not stop printing device damage can occur if the device prints with an empty print cartridge HP anti counterfeit supplies Web site Visit the HP anti counterfeit supplies Web site at http www hp com go anticounterfeit if the supplies
65. n separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to http www hp com recycle ENWW Environmental product stewardship program 129 Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns two to eight cartridges 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape up to eight single boxes together using strapping or packaging tape up to 70 Ibs 3 Use a single pre paid shipp
66. n the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product does not contain a battery 130 Appendix C Regulatory information ENWW Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP Web site at www hp com go msds or www hp com hpinfo community environment productinfo safety For more information To obtain information about these environmental to
67. nal components 3 of 3 on page 105 Motor crossmember RC2 1223 000 Internal components 3 of 3 on page 105 Paper delivery tray assembly RM1 4192 000 HP LaserJet P1500 Series covers on page 99 Paper pick up assembly RM1 4204 000 Internal components 2 of 3 on page 103 Paper pick up tray assembly RM1 4191 000 HP LaserJet P1500 Series Covers on page 99 PCB plate RC2 1503 000 Internal components 1 of 3 on page 101 Pick up roller RL1 1497 000 Internal components 2 of 3 on page 103 Rear panel RC2 1435 000 Internal components 2 of 3 on page 103 RFI plate RC2 1527 000 Internal components 3 of 3 on page 105 Right cover RC2 1400 000 HP LaserJet P1500 Series covers on page 99 Scanner cover RC2 1381 000 Internal components 3 of 3 on page 105 Screw D M3X6 XA9 1670 000 Internal components 1 of 3 on page 101 Screw D M3X6 XA9 1670 000 Internal components 2 of 3 on page 103 Screw D M3X6 XA9 1670 000 Internal components 3 of 3 on page 105 Alphabetical parts list 107 Table 6 6 Alphabetical parts list continued Description Screw RS M3X10 Part number XA9 1501 000 Table and page Internal components 3 of 3 on page 105 Screw RS M3X6 XB2 8300 609 Internal components 3 of 3 on page 105 Screw RS M3X8
68. o receive print commands a print command is sent from the formatter or the power is turned off INTR initial From the time of the print command until the pickup Prepares the photosensitive drum for printing rotation solenoid is turned on PRINT From the end of the INTR period until the last page Forms the image on the photosensitive drum and completes the fusing operation transfers the toner image to the media LSTR last From the end of the PRINT period until the main Delivers the last page of a print job rotation motor stops rotating After LSTR the printer either returns to STBY or if another print command was sent from the formatter enters INTR u EE EE wl 26 Chapter3 Theory of operation ENWW Engine control system The engine control system coordinates all printer functions according to commands sent from the formatter It drives the laser scanner system the image formation system and the pickup feed delivery system The engine control system contains the following components e DC controller e Low voltage power supply e High voltage power supply e Fusing control DC controller LASER SCANNER SYSTEM Low voltage power supply DI IMAGE FORMATION SYSTEM L Formatter High voltage power supply PICKUP AND FEED SYSTEM Fix
69. ocess is complete the device returns to the Ready state 78 Chapter5 Problem solving ENWW ENWW Table 5 2 Control panel light messages continued HP LaserJet P1500 Series light status State of the device Action Blank Display Verify the formatter connection to the Engine Controller PCA is seatted and secure J531 Ready To print a Configuration page press and release the Go button The device is ready with no job activity Processing Data To cancel the current job press the Cancel button The device is processing or receiving data Manual Feed or Continuable Error To recover from the error and print the available data press the Go button This state occurs in the following circumstances If the recovery is successful the device continues to the Processing Data state e Manual feed and completes the job e General continuable error If the recovery is unsuccessful the device continues to the Continuable Error state Try removing any media from the media path and cycling the device power Attention Close the print cartridge door remove the paper jam install the cartridge or e Print cartridge door is open add paper e Paper jam e Paper out Status light patterns 79 Table 5 2 Control panel light messages continued HP LaserJet P1500 Series light status State of the device Action Fatal Error The device has encountered a non recoverable error Turn off the de
70. our software application Try printing from another software application The USB cable might be loose or defective o Disconnect the cable and reconnect it at both ends o Try printing a job that you know works o If possible attach the cable and device to another computer and try printing a job that you know works o Try using a new USB 2 0 cable that is 3 m 10 ft or less in length o Turn off the device and the computer Remove the USB cable and inspect both ends of the cable for damage Reconnect the cable making sure that the connections are tight Make sure that the device is directly connected to the computer Remove any switchboxes tape backup drives security keys or any other devices that are attached between the USB port on the computer and the device These devices can sometimes interfere with communication between the computer and the device Restart the device and the computer Missing graphics or text or blank pages Make sure that your file does not contain blank pages The sealing tape might still be in the print cartridge Remove the print cartridge and pull the tab on the end of the cartridge until the entire length of the tape is removed Reinstall the print cartridge See Replace the print cartridge on page 6 for instructions To check the device print a configuration page See Configuration page on page 8 for instructions on how to print a configuration page The graphic settings in the printer Properties
71. parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province
72. pe Navigator 7 0 and later e firefox 1 0 and later e Mozilla 1 6 and later e Opera 7 0 and later e Safari 1 2 and later e Konqueror 3 2 and later The embedded Web server works when the device is connected to a TCP IP based network The embedded Web server does not support IPX based connections or direct USB connections Ef NOTE You donot have to have Internet access to open and use the embedded Web server However if you click a link on any of the pages you must have Internet access in order to go to the site associated with the link Open the embedded Web server To open the embedded Web server type the IP address or hostname of the device in the address field of a supported Web browser To find the IP address print a Configuration page at the device by pressing the Go button when the Ready light is on and no other jobs are printing XX TIP After you open the URL bookmark it so that you can return to it quickly in the future The embedded Web server has three tabs that contain settings and information about the device the Information tab the Settings tab and the Networking tab Information tab The Information pages group consists of the following pages e Device Status displays the status of the device and HP supplies e Device Configuration shows the information found on the Configuration page ENWW Embedded Web server HP LaserJet P1500 network models only 9 e Supplies Status shows the status of
73. pics Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment ENWW Environmental product stewardship program 131 132 Appendix C Regulatory information ENWW Index B batteries included 130 bins output features 3 blank pages 89 block diagram 24 C cartridges HP fraud hotline 12 life expectancy 11 recycling 129 replacing 11 cartridges print warranty 117 change pickup roller 16 separation pad 20 clean pickup roller 19 cleaning media path 15 printer 13 clearing jams 81 Configuration page 8 consumables life expectancies 11 control panel status light patterns 78 covers part numbers 98 crooked pages 88 D dc controller 27 Demo page 8 device specifications 121 disposal end of life 130 ENWW dots per inch dpi specifications 3 dpi dots per inch specifications 3 driver Macintosh problem solving 92 E EconoMode 22 electrostatic discharge ESD 36 embedded Web server Configuration page 9 device status 9 Information tab 9 Networking tab 10 order supplies 10 product support 10 Settings tab 10 supplies status 10 using 9 end of life disposal 130 engine control system 24 27 Environmental Product Stewardship Program 129 erro
74. rJet P1505n shown iese esse ee see ee ee ee ee ee kk ke ee ee ee ee 4 HP LaserJet P1500 Series back view HP LaserJet P1505n shown ees ee ee dee ee ee ee ee ee ee ee dee 4 ele eel To r AE AE OE OR EE OR EE N EI tenes heeds 24 Cross section of printer is SERE RE SES a ee X eg ee eg ee Se ee du di 25 Engine control system issues 27 Engine control system circuit diagram iese see ee ee Re ee de ee Re enne ee ee ee ee ee ee ee ee ee ee 28 Laser scanner system iii 29 Pickup feed delivery System ini ER e Y RSS de e Yea EM ME CES 30 Image formation system sise 31 Primary CHANGING RE OE ie eb E ee Aba e eb EER antics 31 Laser beam exposure iii 32 DD GV eo MERE RE N N RE N 32 Transfer 422254 EA OE OR RE sat OE N OR ED RED 33 el EE a AR OE EE EE ON 33 BEER RR ER RE OE ER DE viele 34 Druri cleaning ee M 34 Remove left cover 1 of 2 uae eene cena ete xa Ke Ge xa ee ee GEE Ke Lea nd dada 38 Remove left cover 2 of 2 eene nennen nennen rennen nennen nnne nns 39 Remove right cover 1 Of EE EE EE ct eene eben tesi eu a EE data 40 Remove right cover 2 of 2 iii 41 Remove right cover 2 of 2 eiecit paese tasa Er ee estate etant Ee Gee aa RE va eux ABER et 41 Remove front cover 1 of 1 eeee ui esee senda estes eu Rasa dede se aaa KA sse Re ee ee Ee nnd 42 Remove control panel 1 of T icio ere eae e Re ee RE Ges REI get auc de 43 Remove top cover and back cover 1 of 4
75. rinter Setup Utility Cause Solution The software might not have been installed or was installed incorrectly Make sure that the PM and PE plug ins are in the following hard drive folder Library Printers hp laserjet lt product_name gt If necessary reinstall the software See the Getting Started Guide The device name IP address or Rendezvous or Bonjour host name does not appear in the printer list in the Print Center or Printer Setup Utility Cause Solution The device might not be ready Make sure that the cables are connected correctly the device is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The wrong connection type might be selected Make sure that USB IP Printing or Rendezvous or Bonjour is selected depending on the type of connection that exists between the device and the computer The wrong device name IP address or Rendezvous or Bonjour host name is being used Print a configuration page to check the device name IP address or Rendezvous or Bonjour host name Verify that the name IP address or Rendezvous or Bonjour host name on the configuration page matches the device name IP address or Rendezvous or Bonjour host name in the Print Center or Printer Setup Utility The interface cable might be defective or of poor quality Replace the interface cable Make sure to use
76. roduct involved 116 Appendix A Service and support ENWW Limited warranty for print cartridges and image drums ENWW This HP Print Cartridge is warranted to be free from defects in materials and workmanship This warranty does not apply to print cartridges that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY
77. rs software 91 ESD electrostatic discharge 36 European Union waste disposal 131 EWS See embedded Web server F FCC compliance 124 feeding problems solving 88 fraud hotline 12 G garbled text 89 graphics missing 89 poor quality 90 H high voltage PCA 27 HP customer care 118 HP fraud hotline 12 l image formation system block diagram 24 operations 31 improving print quality 84 information pages Configuration page 8 Demo page 8 Supplies Status page 8 Information tab embedded Web server 9 input trays features 3 interface ports types included 3 internal components 25 100 IP address 92 J jams detection operations 30 jams clearing 81 L laser scanner operations 24 29 license software 116 life expectancies supplies 11 light patterns 78 Index 133 M Macintosh driver problem solving 92 problems solving 92 USB card troubleshooting 93 maintenance replacing print cartridges 11 material restrictions 130 Material Safety Data Sheet MSDS 131 media clearing jams 81 feeding operations 30 media path cleaning 15 mercury free product 130 missing graphics 89 text 89 N Networking tab embedded Web server 10 non HP print cartridges 12 O online customer support 118 operations block diagram 24 engine control system 27 image formation system 31 laser scanner system 29 pickup feed delivery system 30 sequence of 26 output bin features 3 overview printer 4 P pages skewed
78. s flammable Keep the alcohol and cloth away from an open flame Before you close the device and plug in the power cord allow the alcohol to dry completely Using a dry lint free cloth wipe the pickup roller to remove loosened dirt aja Allow the pickup roller to dry completely before you reinstall it in the device 5 Plug the power cord into the device ENWW Clean the pickup roller 19 Change the printer separation pad Normal use with good media causes wear The use of poor media might require more frequent replacement of the separation pad If the device regularly pulls multiple sheets of media at a time you might need to change the separation pad NOTE Before you change the separation pad clean the pickup roller See Clean the pickup roller on page 19 A WARNING Before changing the printer separation pad turn the device off by unplugging the power cord and wait for the device to cool 1 Unplug the device from the wall outlet 2 Remove paper and close main input tray Set device on its front 3 At the bottom of the device unscrew the two screws holding the separation pad in place 20 Chapter 2 Managing and maintenance ENWW 5 Insert the new separation pad and screw it into place 6 Plug the device into the wall outlet and turn on the device ENWW Change the printer separation pad 21 EconoMode With EconoMode the device uses less
79. s required to comply with the Class B limits of Part 15 of FCC rules 124 Appendix C Regulatory information ENWW Declaration of Conformity statements for HP LaserJet P1500 Series Declaration of Conformity according to ISO IEC Guide 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet P1503 P1504 P1505 P1506 Series Regulatory Model BOISB 0604 00 Product Options ALL Toner Cartridge CB436A conforms to the following Product Specifications Safety IEC 60950 1 2001 EN 60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 2005 EN 55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received inclu
80. s use the provided wire loops lance points or wire harness guides Electrostatic discharge A CAUTION The product contains parts that are sensitive to electrostatic discharge ESD Always service the product at an ESD protected workstation or use an ESD mat Watch for the ESD symbol to identify the parts that are sensitive to ESD Protect these parts by using an ESD wrist strap and by placing ESD sensitive parts into protective ESD pouches a ESD Required tools The following tools are needed to service this product e 2 Phillips screwdriver with magnetic tip e Small flat blade screwdriver e Small needle nose pliers e ESD mat e Penlight A CAUTION A pozidrive screwdriver can damage the screw heads on the product Use a 2 Phillips screwdriver If you use a multispeed screwdriver use a torque limiter 36 Chapter 4 Removal and replacement ENWW Before performing service Follow the pre service procedures before you perform service Pre service procedures 1 2 3 4 Remove all media from the product Remove the print cartridge Unplug the power cord and the interface cable Parts removal order Use the following diagram to determine which parts must be removed before removing other parts Left side cover Formatter Right side cover Back cover Top cover m Control panel Laser scanner Memory tag reader assembly m Interlock assembly Fan Main drive assem
81. serJet P1500 Series Average yield for the replacement standard black print cartridge is 2000 pages in accordance with ISO IEC 19752 Actual yield depends on specific use Check and order supplies Check the supplies status from the control panel by printing a Supplies Status page from the device software Hewlett Packard recommends placing an order for a replacement print cartridge when the Low message for a print cartridge first appears For typical use the Order message indicates that approximately two weeks of life remain When using authentic HP print cartridges you can obtain the following types of supplies information e Amount of cartridge remaining e Estimated number of pages remaining e Number of pages printed e Other supplies information amp NOTE When toner supply levels are low an alert appears on the computer screen during printing If the supplies levels are low reorder supplies through the local HP dealer by telephone or online See http www hp com go ljsupplies to order online Supplies storage guidelines Follow these guidelines for storing print cartridges e Do not remove the print cartridge from its package until it is ready for use e To prevent damage do not expose the print cartridge to light for more than a few minutes e See Table B 5 Environmental specifications on page 122 for operating and storage temperature ranges e Store the supply in a horizontal position e Store the supply i
82. st spots on its surface Try printing with new media AcBbCc X muse ote eras robe lanes fia free or AO BoCc brand of media e The print cartridge might be defective 84 Chapter5 Problem solving ENWW Vertical lines Bb Bb Bb Bb Bb The photosensitive drum inside the print cartridge has probably been scratched Install a new HP print cartridge See Replace the print cartridge on page 6 Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Toner smear ENWW AaBbCc AaBb Cc AaBbCc AOBECC AaBbCc Make sure that tray 1 is in place Decrease the print density setting through the embedded Web server This decreases the amount of background shading Change the media to a lighter basis weight Check the device environment Very dry low humidity conditions can increase the amount of background shading Install a new HP print cartridge See Replace the print cartridge on page 6 If toner smears appear on the leading edge of the media the media guides might be dirty Wipe the media guides with a dry lint free cloth Check the media type and quality Try installing a new HP print cartridge See Replace the print cartridge on page 6 The fuser temperature might be too low In your printer driver make sure the appropriate media type is selected Improve print quality 85 Loose toner AOBEEC AOBDECEE AaBbCc AaBbCc AaBbCc Vertical repetiti
83. status gauges indicate that the print cartridge is not an HP print cartridge and you think that it is genuine 12 Chapter2 Managing and maintenance ENWW Clean the device Clean the outside of the device with a clean damp cloth when necessary A CAUTION Do not use ammonia based cleaners on or around the device During the printing process paper toner and dust particles can accumulate inside the device Over time this buildup can cause print quality problems such as toner specks or smearing and paper jams To correct and prevent these types of problems clean the print cartridge area and the device media path Clean the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can improve the quality of the printed sheets A WARNING Before cleaning the device turn the device off by unplugging the power cord and wait for the device to cool 1 Unplug the power cord from the device Open the print cartridge door and remove the print cartridge PES SS A CAUTION Do not touch the black sponge transfer roller inside the device Doing so can damage the device CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper ENWW Clean the device 13 With a dry lint free cloth wipe any residue from the paper path area and the print cartridge cavity 2 Ww BA o LCN KOK AA ANS VOX
84. ter separation pad e EconoMode ENWW Replace the print cartridge 1 Open the print cartridge door and remove the old print cartridge See the recycling information inside the print cartridge box To prevent damage to the print cartridge minimize its exposure to direct light by covering it with a sheet of paper 2 Remove the new print cartridge from the packaging A CAUTION To prevent damage to the print cartridge hold the print cartridge at each end 3 Pull the tab until all the tape is removed from the cartridge Put the tab in the print cartridge box to return for recycling 4 Gently rock the toner cartridge from front to back to distribute the toner evenly inside the cartridge 6 Chapter 2 Managing and maintenance ENWW 5 Insert the print cartridge in the device and close the print cartridge door A CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric Ef NOTE When toner is low faded or light areas appear on the printed page You might be able to temporarily improve print quality by redistributing the toner To redistribute the toner remove the cartridge from the device and gently rock it from front to back ENWW Replace the print cartridge 7 Printer information pages Demo page The Demo page contains examples of text and graphics To print the Demo page select it from the Print Informatio
85. tettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 785 800 nm Teho 5 mW Luokan 3B laser Regulatory statements 127 Substances Table China RE PE FE bu ons RAMSEY SE B OK TO E Table C 1 BREMER BEA MS BEKEWR RR Pb R Hg Cd FE Cr VI SRRA PBB SR PBDE HTENBISE X O X X O O IE AR o o O O o o BAA O o e o o O ERa X O O O O O We X O O o o o O Xzn ALAN AMM ARAMA MSHA Sa AS EF SJ T11363 2006 HRH e o RR IM PT APT A EX MAR mbH EASRA Em T SJT11363 2006 ITR IR Ef NOTE SIRRI RAHI EARE E BR E RIDE KA FIRE GE FA AKA GE RY 128 Appendix C Regulatory information ENWW Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with s
86. toner per page Selecting this option can extend the life of the print cartridge and reduce your cost per page However it also reduces print quality The printed image is lighter but it is adequate for printing drafts or proofs HP does not recommend the full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the print cartridge If print quality begins to degrade under these circumstances you must install a new print cartridge even if toner remains in the cartridge 1 To use EconoMode open the printer Properties or Printing Preferences in Windows 2000 and XP 2 Onthe Paper Quality tab or the Finishing tab the Paper Type Quality tab for some Mac drivers select the EconoMode check box amp NOTE Not all printer features are available in all drivers or operating systems See the printer Properties driver online Help for information about availability of features for that driver 22 Chapter 2 Managing and maintenance ENWW 3 Theory of operation e Introduction e Internal components e Timin e Engine control system e Laser scanner system e Pickup feed delivery system e Image formation system ENWW 23 Introduction This chapter presents an overview of the relationships between major components in the printer and includes a detailed discussion of the image formation system The following systems are discussed e Engine control system e
87. ve defects AaBbCf AaBbCc _ AOBDCS AaBbCc AaBbC Misformed characters AGBP ZNaBpcc ANaBpbcc ZNaBpcc AGBP AGBP Clean the inside of the device See Clean the device on page 13 Check the media type and quality Try installing a new HP print cartridge See Replace the print cartridge on page 6 In your printer driver make sure the appropriate media type is selected Plug the device directly into an AC outlet instead of into a power strip or surge protector The print cartridge might be damaged If a repetitive mark occurs at the same spot on the page install a new HP print cartridge See Replace the print cartridge on page 6 The internal parts might have toner on them If the defects occur on the back of the page the problem will probably correct itself after a few more printed pages In your printer driver make sure the appropriate media type is selected If characters are improperly formed producing hollow images the media stock might be too slick Try a different media If characters are improperly formed producing a wavy effect the device might need service Print a configuration page If the characters are improperly formed contact an HP authorized dealer or service representative See Contact HP support on page 77 Page skew e Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the me
88. vice wait 10 seconds and turn on the device Verify that all connectors to the Engine Controller PCB are securely seated Verify that the motor rotates for approximately six seconds during power up o If the motor does not rotate during power up check all motor drive PCB connections If the motor only rotates for approximately three seconds check the laser scanner unit connections o If the motor runs for 30 or more seconds during power up verify all connections in the fusing assembly circuitry are connected correctly If you cannot resolve the problem see HP Customer Care on page 118 Toner Low The Go Ready and Attention lights act independently of the Toner Low state HP LaserJet P1500 Series only Order a new print cartridge and have it ready Toner Missing The print cartridge has been removed from the device HP LaserJet P1500 Series only Reinsert the print cartridge in the device 80 Chapter5 Problem solving ENWW Clearing jams Occasionally media becomes jammed during a print job You are notified through the control panel lights The following are some of the causes of jams e The input trays are loaded incorrectly or are too full NOTE When you add new media always remove all of the media from the input tray and straighten the entire stack This helps prevent multiple feeds and reduces media jams e The media does not meet HP specifications e The
89. vices are listed 3 Verify that the network connection is active Check the network light on the network RJ 45 connector on the back of the device If one of the lights is on solid the device is connected to the network If both network lights are off check the cable connections from the device to the gateway switch or hub to ensure that the connections are secure If the connections are secure turn off the power to the device for at least 10 seconds and then turn on the power to the device 4 Print a Network Configuration page See Configuration page on page 8 On the Network Configuration page see if a non zero IP address is assigned to the device If the Network Configuration page does not have a valid non zero IP address reset the HP internal network port to the factory defaults by pressing the Go and Cancel buttons at the same time After the Attention Ready and Go lights finish cycling the device returns to a Ready state and the reset is complete Two minutes after the device reaches the Ready state print another Network Configuration page and check to see if a valid IP address is assigned to the device If the IP address is still zeros contact HP support See HP Customer Care on page 118 94 Chapter5 Problem solving ENWW ENWW Parts and diagrams e Assembly locations e Covers e Internal assemblies e X Alphabetical parts list e Numerical parts list 95 Assembly locations
90. xpress services com 10467a ENWW HP Customer Care 119 120 Appendix A Service and support ENWW B Device specifications Table B 1 Physical specifications Specification HP LaserJet P1500 Series Device weight without cartridge 5 4 kg 11 9 Ibs Device weight including cartridge 5 9 kg 13 Ibs Device height 225 mm 8 9 inches Device depth with paper tray closed 245 mm 9 6 inches Device depth with paper tray extended for letter size paper 355 mm 14 inches Device depth with paper tray extended for A4 size paper 355 mm 14 inches Device depth with paper tray full extended for legal size paper 413 mm 16 3 inches Device width 379 mm 14 9 inches Values are based on preliminary data See http www hp com support ljp 1500 for current information A WARNING Power requirements are based on the country region where the device is sold Do not ENWW convert operating voltages Doing so might damage the device and void the product warranty Table B 2 Electrical specifications Item 110 Volt models 220 Volt models Power requirements 100 127V 10 50 60 Hz 2 Hz 220 240V 10 50 60 Hz 2 Hz Rated current for the HP LaserJet P1500 4 9 amps 2 9 amps Series Values are based on preliminary data See http www hp com support ljp 1500 for current information Table B 3 Power consumption average in Watts Product model Printing Rea
91. y on page 97 RM1 4627 000 Engine control PCB assembly Internal components 1 of 3 on page 101 RM1 4628 000 Engine control PCB assembly on page 97 RM1 4628 000 Engine control PCB assembly Internal components 1 of 3 on page 101 RM1 4635 000 Motor control PCB assembly 110 Chapter6 Parts and diagrams Internal components 3 of 3 on page 105 ENWW ENWW Table 6 7 Numerical parts list continued Part number RU5 2953 000 Description Cable contact Table and page Internal components 1 of 3 on page 101 RU5 2972 000 Compression spring Internal components 2 of 3 on page 103 XA9 1420 000 Screw w washer M3X8 Internal components 1 of 3 on page 101 XA9 1501 000 Screw RS M3X10 Internal components 3 of 3 on page 105 XA9 1504 000 Screw RS M3X8 HP LaserJet P1500 Series covers on page 99 XA9 1670 000 Screw D M3X6 Internal components 1 of 3 on page 101 XA9 1670 000 Screw D M3X6 Internal components 2 of 3 on page 103 XA9 1670 000 Screw D M3X6 Internal components 3 of 3 on page 105 XB2 7300 605 Screw w washer M3X6 Internal components 1 of 3 on page 101 XB2 7300 605 Screw w washer M3X6 Internal components 2 of 3 on page 103 XB2 8300 609 Screw RS M3X6 Internal components 3 of 3 on page 105 XB4 5401

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