Service Manual
Contents
1. Figure 2 Batteries pn Unlocked Locked i Bi i fir sir a TI Da Child Lock Tab Child Lock NOTE When the BAT symbol is present on the remote control it is recommended to replace the batteries promptly to maintain full functionality of the remote fireplace The remote control has a battery backup time of only several hours Ng Battery must be recycled or disposed of properly Check with your Local Authority or Retailer for recycling advice in your area Initializing Reprogramming the Remote Control 1 Plug cord into 120 Volt wall outlet 2 Ensure the On Off Switch located in the switch box on the fireplace in the upper right hand corner is in the ON position Figure 1A 3 Set the 3 Position Manual Control Figure 1B to the Remote position left position 4 Press and hold the Initialization Button on the unit Figure 1C 5 While holding the Initialization Button press the Flame Heat On Off button on the remote control Release the Initialization Button on the unit Press the Flame Heat On Off button Flame Heat function on Frequency Interference If the fireplace does not respond properly to the remote control the remote operating frequency may have to be reset The remote control can send another frequency code to the remote control receiver to eliminate interference to turn the Simultaneously press the Temperature Down bu2. jaj Th z NO ki 2500400200 m6 i B 3000300200 2500400100 pi 2500150200 aata XC Control Receiver 3000240400 2 4GH2 paa 3000880100 LOGSET AND LED HARNESS Flicker Log Set Motor a THERMAL CUTOUT F e En ELEMENT 1 MOTOR WINDING RECIEVER PCB FLAME STEPPER MOTOR UPPER LIGHT HARNESS LOWER LIGHT HARNESS LOWER LIGHT HARNESS Partially Reflective Glass Replacement 4a WARNING If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin 4a WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons Tools Required Phillips head Screwdriver 1 Slide fireplace out from mantel 2 Remove front glass assembly glass lifts off 4 CAUTION Even though the glass is safety glass it may break if bumped struck of dropped Care must be taken
3. 6 Flip the Baffle and Switch Mount Bracket over and rest it across the front half of the fireplace 7 Locate the On Off Switch mounted on the underside of the Baffle panel on the right side Figure 9 and disconnect the two 2 wiring clips noting their original locations 8 Depress the two 2 retainer clips on the sides of the switch and push the switch out of the bracket 9 Properly orient the new switch and the wiring clips as before 10 Reassemble in the reverse order as above Remote Switchboard Replacement 4a WARNING If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin 4a WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons Tools Required Phillips head Screwdriver 1 Remove the firebox from the mantel 2 Remove front glass assembly glass lifts off 4 CAUTION Even though the glass is safety glass it may break if bumped struck of dropped Care must be taken when handling the glass 3 Remove the 10 screws that fasten the top cover to the rest of the firebox There are two 2 screws on each side along the top edge four 4 screws on the back along the top edge and two 2 screws on the top of the fireplace see Figure 8 4 Flip the top panel over and rest it on the top of the fireplace across the rear half of the unit 4 CAU
4. 30 Urethane Log Set DFG3033 Media Tray Flicker Motor Heater Assembly with cutout On Off Switch Power Cord Upper Light Harness Lower Light Harness outer pair Lower Light Socket center Partially Reflective Glass Front Glass with trim 39O DND ON RA ON 0 0439070100RP 0440410100RP 3000240200KIT 2000330200RP 2800070200RP 4100040300RP 2500400500RP 2500400300RP 2500150300RP 5900910100RP 1015270159RP 11 12 13 14 15 16 rur nu DCF44GS Front Glass with trim 6905870200RP Remote Control 433MHz Silver Dimplex Logo 3000300100RP 2 4GHz Red Dimplex Logo 3001070100RP Remote Control Receiver 433MHz Silver 24421211 3000300200RP 2 4GHz Red 4422411211 3000880100RP Remote Switchboard 3000300300RP Flicker Rod aaa aaa aaa eee 5901250100RP Wire Harness Receiver to Logset 2500380200RP Glass Rock Media 1 1400070100RP Wiring Diagram 2800070700 84141036CF Power GOE 4100040200 T A LIVE m On Off Switch 6 10 JP16 NEUTRAL 84141030FF ig pin Molex PIN 4 JP12 E PG Er spad rea PIN 4 Heater e CJE Assembly 200330200 Remote ontrol Receiver 433MHz
5. Timer The Sleep Timer automatically shuts off the fireplace after a preset time from 30 minutes to 8 hours Press the F button to turn the fireplace on To set the sleep timer press the N button Set the timer from 30 minutes through 8 hours The fireplace will automatically turn off when the sleep timer reaches zero 0 minutes The Sleep Timer can be cancelled at any time by pressing the M button repeatedly until the sleep timer displays nothing 4a WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire electric shock or damage to persons F Flame amp Heat On Off Button Press the F button to turn the Flame Heat function on When B is higher then A the heat will come on To turn the heat off lower the B so that it s setting is lower then the A The default temperature setting is 72 F 22 C NOTE When using the remote control the heater runs on a thermostat Press the H or G buttons to adjust the set temperature Once the desired set temperature is reached the heater will turn off The heater will cycle on and off to maintain the desired set temperature Disable Heat If desired depending on the season the heater on the unit can be disabled The unit will operate in the same fashion with remainder of the controls To Disable Press M and H at the same time The temperature setting on the remote will no longer be visible NOTE The heat will not work in manual c
6. taken when handling the glass 3 Lay the unit on its back 4 Remove the 10 screws that fasten the bottom cover to the rest of the firebox There are two 2 screws on each side four 4 screws on the bottom along the front edge and two 2 screws on the back of the fireplace The bottom panel is now free to be removed 5 Locate and remove the three 3 light bulbs out of the light sockets and place them in a safe location 6 Cut the tie wraps that are holding the protective covering on the wires that run along the back of the fire box 7 Remove the retaining ring from the light sockets that are being removed and replace sockets with new sockets 8 With the wire cutters cut the connecting wire on the original wire sockets in the right hand corner near where the power cord is located Strip 1 2 off of the end of the wire ends that run to the top of the firebox 9 Connect the stripped wires with the wires from the 12 new light sockets using an appropriate wire connector customer supplied 10 Wrap all of the wires together with the protective covering and secure with tie wraps 20 Reassemble firebox in reverse order as above and replace in mantel Troubleshooting Guide PROBLEM Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring Improper circuit current rating Unit turns on or off by itself Remote Control has a similar frequency to other remotes in the area Radio fre
7. G Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons Tools Required Phillips head Screwdriver 1 Remove the firebox from the mantel 2 Remove front glass assembly glass lifts off 4 CAUTION Even though the glass is safety glass it may break if bumped struck of dropped Care must be taken when handling the glass 3 Remove the 10 screws that fasten the top cover to the rest of the firebox There are two 2 screws on each side along the top edge four 4 screws on the back along the top edge and two 2 screws on the top of the fireplace see Figure 8 4 Flip the top panel over and rest it on the top of the fireplace across the rear half of the unit 4 CAUTION Use caution when flipping top panel over as there are components attached to the top panel which are wired to the internal cavity of the fireplace 5 Referring to Figure 8 remove the three 3 Philips screws on each side of the fireplace to release the Baffle Figure 9 Underside of Baffle and Switch Mount Bracket On Off Switch Retainer Clips one per side Figure 10 Underside of Baffle and Switch Mount Bracket Remote Switchboard Et Mounting Studs one per side and Switch Mount Bracket six 6 screws in total
8. TION Use caution when flipping top panel over as there are components attached to the top panel which are wired to the internal cavity of the fireplace 5 Referring to Figure 8 remove the three 3 Philips screws on each side of the fireplace to release the Baffle and Switch Mount Bracket six 6 screws in total 6 Flip the Baffle and Switch Mount Bracket over and rest it across the front half of the fireplace 7 Locate the Remote Switchboard mounted on the underside of the Baffle panel on the right side Figure 10 and disconnect the white wire harness that leads to the remote control receiver 8 The Remote Switchboard is fastened to the underside of the Baffle and Switch Mount Bracket by two 4 mounting studs one on each side Figure 10 Squeeze both mounting stud s clasp to release and remove the Switchboard 9 Properly orient the new Remote Switchboard snap onto the mounting studs and reconnect the wire harness as before 10 Reassemble in the reverse order as above Flicker Motor Flicker Rod Replacement 4a WARNING If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin 4a WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons Tools Required Phillips head Screwdriver 1 Slide fireplace out from mantel 2 Remove front glass assembly
9. X Dimplex Better solutions through innovation Service Manual 33 Wide Screen Fireplace with Full Feature Remote Control NI Model Number XA DF3033ST DCF44GS DFG3033 UL Part Number 6905060159 to 0359 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage REV Poo 11806 22 00 Dimplex North America Limited 1367 Industrial Road e Cambridge ON Canada N1R 7G8 1 888 346 7539 e www dimplex com In keeping with our policy of continuous product development we reserve the right to make changes without notice 2011 Dimplex North America Limited 7400210000R03 Table of Contents PAA 3 Maintenance seese G 20nd gon 9d Hegde Bg NANA NAG PA Aa kA AAKALA ee 26 FA 4 Exploded Farts WAGON AA AA PAA AAP 6 Replacement Pane lish a aa aaa kaha KAKA 360 434 44 PLA PANER a LAGA Sede RATE DAA Wa 6 ning Dagang mak ween sea E E boa ae BARA W LA se AA AA NA AA a ila 7 Partially Reflective Glass Replacement 2 22 AA AG 8 On Off Switch Replacement lt ssecedncasevdartevetssdteieieded seve 30630 68 ERE RADAR AWA 8 Remote Switchboard Replacement n n 0c000 bee ese AA KAG ee abe kaa dae m ee KAG WAWA WE 9 Flicker Motor Flicker Rod Replacement 2 3 2 45 020500400 b0e4 404005 ees bode
10. d 18 Replace Flicker Rod 19 Reassemble firebox in reverse order as above and replace in mantel Remote Control Replacement Remote Control require no replacement procedure however a re initialization procedure may need to be followed Refer to Page 3 for the Remote Control Initialization procedure 4a WARNING If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin amp WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons Tools Required Phillips head Screwdriver 1 Remove the firebox from the mantel 2 Remove front glass assembly glass lifts off 4 CAUTION Even though the glass is safety glass it may break if bumped struck of dropped Care must be taken when handling the glass 3 Remove the 10 Philips screws that fasten the top cover to the rest of the firebox There are two 2 screws on each side along the top edge four 4 screws on the back along the top edge and two 2 screws on the top of the fireplace see Figure 8 4 Flip the top panel over and rest it on the top of the fireplace 4 CAUTION Use caution when flipping top panel over as there are components attached to the top panel which are wired to the internal cavity of the fireplace 5 Locate the Remote Control Receiver on the right side of the upturned top panel Fi
11. e ee aeE ESD ER 9 Remote Control Replacement 0 0 ccc cee eee eee eee aaa iii 10 Heater Assembly Replacement 0000025 e ee eee eee eee eee eee eee eee 11 Power Cord Replacenens 2cexuauy atures us MB eee ee Gwe OE ae GN ERE EEE eee ee 11 Lower Light Replacement 5 2 lt ecegSed3e242ce0n840aeuetedete seeded MAAGA GAMING E 12 Troubleshooting Guide a aaa pesados cee eos BAD es eee Eada G R OR ZOO ZZ WU SZARA 13 Always use a qualified technician or service agency to repair this fireplace NOTE Procedures and techniques that are considered important enough to emphasize 4 CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment 4 WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Operation Electric Fireplace Manual Control The manual controls for the fireplace are located in the upper right hand corner Figure 1 Figure 1 C B A f Ji 1 A On Off Switch Supplies power to the 3 Position Switch B 3 Position Switch Remote left position The unit is operated with the remote control Flame center position The flame effect is turned on Flame 8 Heat right position The flame effect and heater are turned on simultaneously When the manual control is in the Flame 6 Heat position the heater d
12. embly and panel in one hand remove the five 5 heater mounting screws noting the center screw is of a larger diameter Figure 14 Separate the Heater Assembly from the top panel Properly orient the new Heater Assembly and re connect all of the wiring connections use Figure 13 as reference 10 Reassemble in the reverse order as above Power Cord Replacement 4a WARNING If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin 44 WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons Tools Required Phillips head Screwdriver 1 Remove the firebox from the mantel 2 Tum unit so that the right rear corner of the fireplace is most accessible Remove the two 2 Philips screws that fasten the Power Cord Access Panel to the rest of the firebox Figure 15 Pull the access panel away from the firebox and pull Figure 15 Screws 2 F Figure 16 Wire connectors 2 Power Cord Access Panel Wire clamp 11 enough slack of power cord from within the firebox to work with Use caution as the power cord is connected to internal components Figure 16 5 Using pliers squeeze the sides of the plastic wire clamp on the inside of the Access Panel and push it through the panel 6 Release clamp from power cord 7 Unscrew
13. five 5 in total close to the Flicker Motor end with wire cutters 10 Remove the rubber bushing from the motor shaft by applying needle nose pliers to the motor shaft and twist the rubber bushing off of the motor shaft 11 Remove the motor by unscrewing the two 2 Philips screws that attach the motor to the mounting bracket Figure 11 12 Discard old Flicker Motor 13 Pick up new Flicker Motor and cut wire leads to 3 1 2 inch long with wire cutters Using one of the supplied wire connectors from the Replacement Part Kit place one 1 yellow wire from the new Flicker Motor and the yellow wire cut in step 9 into each terminal 14 Secure the wire connector by crimping the 3M symbol with pliers Pull on end of wires to ensure a strong connection 15 Repeat the process for the four 4 remaining wires ENSURE THAT ALL WIRES ARE PAIRED BY COLOUR IN EACH CONNECTOR 16 Properly orient and secure the replacement Flicker Motor to the bracket with screws removed in step 9 17 Replace rubber bushing on motor shaft Figure 12 Blue wire to Heater Assembly Mounting Antenna Studs 7 Wire Orange wire to On Off Switch IIi o I I cr B fa Eg e C1 T White wire o 5 to lower o 4 section White ribbon cable to Remot Switchboar
14. glass lifts off 4 CAUTION Even though the glass is safety glass it may break if bumped struck of dropped Care must be taken when handling the glass 3 Pull the front edge of the plastic Ember Bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the Partially Reflective Glass IMPORTANT Only handle the Log Set by the Ember Bed NOTE Log Set fits tightly into firebox some force may be necessary to remove 4 Set Log Set in front of fireplace 5 Disconnect the Log Set LED wire harness from unit NOTE When removing the Flicker Rod damage may occur if bent excessively If the Flicker Rod is damaged replace to insure proper operation 6 Gently pull the Flicker Rod to the right as far as possible into the rubber bushing on the Flicker Motor shaft Figure 11 Exploded view to show detail Flicker Motor Shaft and Rubber Bushing Screws to remove 2 Flicker Rod Flicker Motor Figure 11 NOTE When removing the Flicker Rod damage may occur if bent excessively If the Flicker Rod is damaged replace to insure proper operation 7 Cautiously bend the Flicker Rod enough so that the remaining end of the Flicker Rod clears the plastic bushing on the left Figure 11 8 Remove Flicker Rod replace and reassemble if Flicker Motor does not need to be changed at this point 9 Before removing the Flicker Motor cut the Flicker Motor wires
15. gure 12 6 Remove the one 1 blue one 1 orange one 1 white wire leads and three 3 cable connectors from the Remote Control Receiver as shown in Figure 15 noting their original locations NOTE On older receivers there is a Antenna Wire which is permanently attached to the fixed daughter card of the Remote Control Receiver Figure 12 Do not attempt Figure 13 Black wire from top terminal to Remote Control Receiver Blue wire from top terminal of element to right terminal of motor Motor Element Orange wire from bottom terminal of right side element to left terminal of motor Blue wire from Remote Control Receiver to bottom terminal of element 10 to remove On newer receivers the antenna is built into the board 7 The Remote Control Receiver is fastened to the underside of the top panel by seven 7 Mounting Studs one 1 in each corner and three 3 down off center as shown in Figure 12 Either squeeze each mounting stud s clasp to release or use side cutters to cut and remove each of the Mounting Studs on the board NOTE If mounting studs are cut replacement mounting studs will need to be inserted through the top panel Replacement Mounting Studs are supplied 8 Clear both ends of each cut Mounting Stud from the control board and the top panel 9 Properly orient the new Remote Control Receiver and re connect all of the wiring connections refer to notes taken in ste
16. ialize Remote Control Replace Remote Control or Remote Control Receiver where necessary Initialize Remote Control Receiver and Remote Control Replace Flicker Motor Check wiring connections Replace light bulbs Check wiring connections Replace Lower Light Harness Replace light bulbs Replace Flicker Motor Check log set for proper fit PROBLEM Heater is not turning off Manually Heater is not turning on Manually Heater is turning off after a couple of minutes of operation Heater emits an odor Heater fan turns on but heater lacks heat Heating element is glowing red Excessive noise with the heater on heater off Improper operation Defective Remote Switchboard Defective Remote Control Receiver Improper operation Heater has been disabled Loose wiring Defective Heater Assembly Defective Remote Control Receiver Build up of dirt dust in the Heater Assem bly Defective Heater Assembly Normal Operation Defective Heater Assembly Improper operation Loose wiring Defective Heater Assembly Normal Operation Defective heater assembly Dirty Heater Assembly Defective Heater Assembly Grinding or excessive noise with the Flicker rod hitting or rubbing against inter nal components Defective Flicker Motor 14 SOLUTION Refer to Operation Section Replace Remote Switchboard Replace Remote Control Receiver Initialize Remote Control and Remote Control Receiver Refer to Operation Sec
17. ndelier or candelabra bulbs with an E 12 small socket base 15 Watt rating Do not exceed 15 Watts per bulb To access the upper light bulb area 1 Remove front glass assembly 2 Upper bulbs are located in the upper left and upper right corners of fireplace Figure 8 3 Remove the upper light cover for each bulb two 2 Philips screws each Unscrew bulbs counter clockwise Insert new bulbs Re install upper light bracket Replace glass assembly Glass Cleaning The glass is cleaned in the factory during the assembly operation During shipment installation handling etc the glass may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the glass can be cleaned with a damp cloth To prevent scratching do not use abrasive cleaners or spray liquids on the glass surface OM No NOO R Figure 5 Exploded view to show detail Light Filter Flicker Motor f _ Bracket Shaft and rubber 7 bushing LSS Flicker A Motor 4 R US Screws to gt y remove 7 2 per side Bulbs 3 Flicker Rod Figure 6 Log Back Ember Bed Ledge U Rear Tab Front Side Section Edge Fireplace Surface Cleaning Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace Do not use abrasive cleaners Exploded Parts Diagram fi Replacement Parts List 1
18. oes not run on the remote operated thermostat NOTE When the 3 position switch is in the Flame or Flame 6 Heat positions the fireplace unit will not operate with the remote control C Initialization Button Used to synchronize the remote control with the fireplace Resetting the Temperature Cutoff Switch Should the heater overheat an automatic switch will turn the heater off and it will not come back on without being reset The temperature cutoff switch can be reset by unplugging the unit waiting five 5 minutes and plugging the unit back in A CAUTION If you need to continuously reset the heater unplug the unit and call Dimplex North America Limited at 1 888 346 7539 for technical support Please have your model and serial number ready when calling Remote Control The remote control has a range of approximately 50 feet 15 25 m it does not have to be pointed at the fireplace and can pass through most obstacles including walls It is supplied with 243 independent frequencies to prevent interference with other units Battery Installation 1 Depress tab on the battery cover on the back of the remote control and remove battery cover Figure 2 2 Install two 2 AAA batteries into the remote control included 3 Ensure child lock is in the unlocked position Figure 2 4 Replace the battery cover
19. ontrols either To Enable Press and K at the same time The temperature setting will now be visible again Child Lock Figure 2 1 Depress tab on the battery cover on the back of the remote control and remove the battery cover Figure 2 2 Move Child Lock tab to the right to lock the remote control 3 Move Child Lock tab back to the left to unlock the remote control 4 Replace the battery cover NOTE To temporarily unlock the remote control press in order G then H then I When the remote control s backlight is illuminated the Child Lock is bypassed When the backlight is off the Child Lock is re activated Maintenance Light Bulb Replacement Allow at least five 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log ember bed exterior disappears There are three 3 bulbs under the log set which generate the flames and embers and two 2 bulbs above the log that illuminate the log exterior Lower Light Bulb Requirements Quantity of three 3 clear chandelier or candelabra bulbs with an E 12 small socket base 60 Watt rating Example GE 60BC or Philips 60 CTC Do not exceed 60 Watts per bulb Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life Group replacement will reduce the n
20. p 6 and Figure 12 10 Reassemble in the reverse order as above Heater Assembly Replacement WARNING If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin 4a WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons Tools Required Phillips head Screwdriver 1 Remove the firebox from the mantel 2 Remove front glass assembly glass lifts off 4 CAUTION Even though the glass is safety glass it may break if bumped struck of dropped Care must be taken when handling the glass 3 Remove the 10 screws that fasten the top cover to the rest of the firebox There are two 2 screws on each side along the top edge four 4 screws on the back along the top edge and two 2 screws on the top of the fireplace see Figure 8 Flip the top panel over and rest it on the top of the fireplace 4 CAUTION Use caution when flipping top panel over as there are components attached to the top panel which are wired to the internal cavity of the fireplace 4 5 Locate the Heater Assembly in the center of the upturned top panel Figure 13 6 Disconnect all six 6 wire connections on the Heater Assembly noting all of their original positions 7 Turn the top panel over and while supporting the Heater Figure 14 OO OO Screws to remove 5 Ass
21. quency disturbance from outside sources Defective Remote Control Receiver Lights dim in room while the unitis Unit is drawing close to circuit current on rating Power Cord gets warm Normal Operation Defective Power Cord Appearance Fireplace does not turn on Manually Fireplace does not turn on using the Remote Control Remote Control not working Flame not bright or flame not visible Light leaking around the log set 13 Improper operation No incoming power from the electrical wall socket not coming on when buttons are pressed SOLUTION Trace wiring in unit Additional appliances may exceed the current rating of the circuit breaker or fuse Plug unit into another outlet or install unit on a dedicated 15 amp circuit Change the frequency of the Remote Control See Operation Section Change the frequency of the Remote Control See Operation Section Replace Remote Control Receiver Initialize Remote Control and Receiver Move the unit to another outlet or install unit on a dedicated 15 amp circuit The power cord may get slightly warm to the touch when the heater is on Replace Power Cord if cord gets hot to the touch Refer to Operation Section Check fuse breaker panel Replace On Off Switch Replace Remote Switchboard Refer to Operation Section Disable Child lock see operation section Initialize the Remote Control Check wiring connections Install new battery into the Remote Control Init
22. the two 2 wire connectors as shown in Figure 16 The power cord is now able to be fed through the access panel and set aside 8 Feed replacement power cord through opening in the access panel and secure with clamp 9 The wide blade of the power plug is designed to be live and is connected to the cord side with ridges in the rubber of the cord Use one of the wire connectors from step 8 to connect this side of the Power Cord with the white live line from the firebox 10 The other side of the Power Cord will have stamped writing in the rubber sheath Use the second wire connector from step 8 to connect this side of the Power Cord with the black neutral line from the firebox 11 Place cord slack back into the firebox chassis and reattach the Power Cord Access Panel with the two 2 Philips screws removed in step 3 12 Replace firebox back into mantel and plug in Lower Light Replacement 4a WARNING If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin 4a WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons Tools Required Phillips head Screwdriver Wire Cutters 1 Remove the firebox from the mantel 2 Remove front glass assembly glass lifts off CAUTION Even though the glass is safety glass it may break if bumped struck of dropped Care must be
23. tion Refer to Operation Section for instructions to enable heater Trace wiring in unit Replace Heater Assembly Replace Remote Control Receiver Initialize Remote Control and Remote Control Receiver Ensure that exterior intake louvers and firebox cavity are free of dirt dust Replace Heater Assembly Normal operation is when the heater emits an odor for a brief period after the heater is initially turned on The heater is burning off any dust accumulated during manufacturing or operation Replace Heater Assembly Refer to Operation Section Trace wiring in unit Replace Heater Assembly Small glowing sections of the element are considered normal If larger glowing sections are causing the heater to trip the thermal cutout unplug unit discontinue use and replace heater assembly Ensure that exterior intake louvers and firebox cavity are free of dirt dust Replace Heater Assembly Ensure rod is straight and mounted properly in the bracket spinning freely away from other components Replace if necessary Replace Flicker Motor
24. tton and the Flame Speed Down button on the remote control Figure 3 2 COD will appear in place of the sleep timer digits Q Release the Temperature Down button and the Flame Speed Down button Press the Initialization Button on the unit Figure 1C Press the Flame Heat On Off Button button on the remote Your remote will now have a different frequency communicating with the fireplace Figure 3 Remote Control Functions Room Temperature LO Set Temperature BET Dimmer ka s Flame Speed Control pA f Sleep Timer BEE Flame amp Heat On Off R e Temperature Down RR e pO Temperature Up Dimmer Down Dimmer Up Flame Speed Down Flame Speed Up Sleep Timer Down Sleep Timer Up d O Z ErAcCU LTaNmMIOD gt Remote Control Functions All letter references are to Figure 3 B Set Temperature Press F button to turn fireplace on Press H to raise thermostat Press G to lower thermostat Press both H and G to change F to C C Dimmer Press the F button to turn the Flame Heat on Repeatedly press the J or I button to decrease or increase the brightness of the upper lights D Flame Speed 2 Press the F button to turn the Flame Heat on Press the L button to increase the speed of the flame Press the K to decrease the speed of the flame E Sleep
25. umber of times you need to open the unit to replace light bulbs Care must be taken when removing the log set as the log set contains LED s and wires To access the lower light bulb area 1 Remove front glass assembly 2 Pull the front edge of the plastic ember bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the Partially Reflective Glass Figure 10 IMPORTANT Only handle the log set by the ember bed NOTE Log set fits tightly into firebox some force may be necessary to remove 3 Set log set in front of fireplace 4 Disconnect the log set LED wire harness from unit Figure 4 Upper Bulbs Mig yee Media Tray or Log Set depending on mode Front Glass 1 LED Wire Harness 5 Gently pull the flicker rod to the right as far as possible into the rubber bushing on the flicker motor shaft Figure 9 Unscrew bulbs counter clockwise Insert new bulbs Reconnect the log set LED wire harness Install the log set by placing the front bottom edge of the ember bed in the track behind the front panel Once in place push down on the back edge of the ember bed until the rear tab snaps into place under the Partially Reflective Glass Figure 10 NOTE Ensure the log set is installed tightly under the back ledge to prevent light leakage 10 Replace glass assembly Upper Light Bulb Requirements Quantity of two 2 clear cha
26. when handling the glass 3 Pull the front edge of the plastic Ember Bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the Partially Reflective Glass IMPORTANT Only handle the Log Set by the Ember Bed NOTE Log Set fits tightly into firebox some force may be necessary to remove 4 Set Log Set in front of fireplace 5 Disconnect the Log Set LED wire harness from unit 6 Loosen but do not remove the two 2 Philips screws that clamp the Partially Reflective Glass in place and swivel down so that the clamp clears the edge of the Partially Reflective Glass Figure 7 7 Push the Partially Reflective Glass out from behind to clear the frame and remove 8 Insert replacement Partially Reflective Glass top end first and lay the bottom end gently in the bottom track of the frame 9 Swivel the clamps back into place Tighten clamps and reassemble fireplace in reverse order as described above On Off Switch Replacement 4a WARNING If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin Figure 7 Partially Reflective N SAM Glass m Clamp 2 Rp Figure 8 Top Cover Nj Baffle and Switch Mount Bracket O Screws To Remove for Top Cover Screws to Remove for Baffle 3 per side 4a WARNIN
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