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AMS Sensit 3 Service Manual

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3. to save and return to the CHANGE display Press HP to return to the CHANGE display without saving NEXT Press to return to the CHANGE display EXIT Returns to the ValueVend menu 6 8 TRAY SETUP Test Motors Enter the selection number to be tested or press to see the following options for testing multiple motors 1 JOG ALL All motor positions in the vendor will be tested Each motor will be turned only a very small amount so that products loaded in the vendor will not be dispensed The display will show the number of the motor being jogged or it will show a message that a motor is missing 2 JOG TRAY All motor positions on the selected tray will be tested The display will show the number of the motor being jogged or it will show a message that a motor is missing 3 CHECK JAMMED The control will attempt to run each motor that has caused a 6 3 jammed motor error The status of the motor will be displayed afterward Link Motors The user can link selections to ensure even vending of dated products or other space to sales functions Linked selections are vended sequentially for better product rotation Up to 40 groups can have motors linked together regardless of location or tray The linked selection with the lowest number is the master selection All other linked selections are vended using the selection number and price of the master selection Entering the selection number of a
4. Note When not in Service Mode and with door open press to move out of position switched motors to Home position Home Sensor 2 or Home Sensor 3 only 12 2
5. The dash number is dropped for Food Bottle and Milk vendors and is replaced with VCB or VCP Serial Numbering System Refer to Figure 1 1 1 0902 0275 AAA Built Year Month Sequence On all AMS serial numbers the first digit identifies where a merchandiser was manufactured Those merchandisers built in the U S start with the number 1 Those merchandisers built in Mexico start with the number 2 The next two digits identify the year of manufacture These numbers are 09 for 2009 and so forth The next two digits identify the month The first month of the year is 01 and the last month is 12 The last four digits identify the number assigned to each merchandiser during assembly Numbering starts with 0000 and continues through 9999 whereupon these four digits start over An example of the numbering system in use is as follows 1 0902 1156 This merchandiser was manufactured at the Kearneysville W V plant in 2009 in February and was the 1156 merchandiser manufactured 1 2 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 1 4 GENERAL SPECIFICATIONS Operating Environment AMS vendors are designed for indoor use only Indoor temperatures must be between 35 F 1 C and 110 F 43 C Maximum temperature for vendors with perishable food is 100F 38C The vendor should not be located in an area where it may be subjected to direct sunlight a water jet or rain Cabinet Physical Dimensions Model 35 Ref
6. Place a fan on the floor in front of the vendor to direct room temperature air into the back of the cabinet Do not use any tools or electrical appliances to chip at heat up or otherwise speed up the defrosting action around the coil Do not puncture the coil Check to see if the base under the evaporator drain pan is the non freezing type which has two large rectangular vent holes formed in its longest side If the base is made without these large holes contact AMS to arrange for a Non Freezing Evaporator Drain Pan Kit Refer to Kit Drawing 21351 Look for the source of excess moisture Look for broken or leaking product Dispose of it and clean up the liquid Inspect the vend hopper and clean it of liquids and broken containers 10 Check to make sure the vend hopper door doesn t hang open 11 Check that the gasket of the chiller housing is securely contacting the cabinet and is sealing it on all sides 12 Check to ensure the sealing putty is firmly in place around the two openings on the rear right hand edge of the chiller housing Use more putty if it is missing or is not enough 13 Check the door gasket around the cabinet opening It should be intact 14 Check to see if the door closes squarely on all four sides and the lock draws the door firmly against the gasket 15 After the evaporator coil has been defrosted clean up any water inside the cabinet 16 Close the door 17 Plug in the vendor and all
7. After testing remount the temperature sensor on the two spring clips and carefully re wrap the sensor wire in the two bracket slots ensuring the wire is not caught or pulled and is not pinched when the door is closed 7 Close vendor door The vendor will return to normal operation including a cool down time if needed 8 10 SENSIT 3 UTILITY A basic software Utility is available for Sensit3 control boards Currently it allows an operator to save load vendor configurations and upgrade firmware Please contact your distributor or AMS for more information 8 11 REPLACING THE POWER CORD and GFCI TEST TOOLS REQUIRED Use this procedure to replace a power cord that is cut split open or is otherwise damaged or is a hazard A 74 nut driver gloves and protective eyewear are required Refer to Figure 8 4 REMOVAL 1 Move the vendor away from the wall and unplug the power cord from the wall outlet 2 Remove and save the 6 screws attaching the cover Save the cover 3 Unplug the power cord from the vendor as the protective cover is removed 4 Operate the small lever on the wire tie to open the wire tie loop and free the power cord 5 Remove and dispose of the damaged power cord 8 4 AMS SENSIT 3 GLASS FRONT VENDOR INSTALLATION 1 Plug the new power cord into the vendors IEC receptacle but do not plug the power cord into a power outlet at this time Place the cover over the IEC receptacle with the open
8. Part No 20675 Kit Ventilator 110V 35 Part No 20676 Kit Ventilator 110V 39 The ventilator kit provides outside air circulation through the vendor Part No 22141 Kit Chiller Ya hp 120V 39 NAMA Cabinet Ver 04 Sensit Il AMS WV Part No 22143 Kit Chiller Ya hp 240V 39 NAMA Cabinet Ver 04 Sensit Il AMS WV Part No 21709 Kit Chiller Ya hp 120V 35 NAMA Cabinet Sensit Il AMS WV Part No 21710 Kit Chiller Ya hp 240V 35 NAMA Cabinet Sensit Il AMS WV Part No 21711 Kit Chiller Ya hp 240V 397 NAMA Cabinet Sensit Il AMS WV Part No 21712 Kit Chiller Ya hp 120V 397 NAMA Cabinet Sensit Il AMS WV Part No 21713 Kit Chiller Ya hp 120V 35 NAMA Cabinet Sensit Il INTAMS MEX Part No 21714 Kit Chiller Ya hp 120V 39 NAMA Cabinet Sensit Il INTAMS MEX The chiller kit is a refrigeration unit that can be used to convert an ambient vendor into a chilled vendor 11 1 Part No 20664 Kit Banking Spacer Part No 21166 Kit False Leg The false leg is to be installed on all machines having 2 or more bottle trays to prevent machine tipping during loading Failure to install the false leg could result in serious injury Part No 20665 Kit Window Dual Pane Glass 35 Part No 20427 Kit Window Dual Pane Glass 39 The dual pane glass window is insulated and features a thicker pane on the exterior side P N 20
9. and washers are replaced exactly as they were Note that the vendor may appear to work normally without the ground wires but there will be a potential shock hazard from ungrounded components 1 Always test the outlet for proper grounding before plugging in the vendor 2 Always reconnect ground wires after Servicing 3 Test the ground fault circuit interrupter GFCI periodically to insure proper operation See section 8 11 Fan Contact Some vendors are equipped with electric fans which can start automatically These fans are guarded to prevent accidental contact However removal of guards or other components can leave fan blades exposed and create a physical hazard 1 Always disconnect power to the vendor before servicing 2 Always wear hand and eye protection when servicing the vendor 3 Always keep hands hair loose clothing and tools away from fan blades 4 Never insert hands or tools into concealed areas 5 Always replace protective covers after service Helix Motion and Jamming Energized vend motors can turn a helix with considerable torque creating a possible entrapment hazard Also turning helices may eject tools or other objects left on trays A helix that is jammed or caught can store energy as it binds which can cause it to twist or spring outward suddenly even if power is disconnected Use gloves and caution when freeing a jammed helix 1 Always disconnect power to the vendor or control board
10. completely around the lines and tube used to find quick remedies for electrical and with duct putty mechanical failures in the vendor 7 6 MACHINE TROUBLE SHOOTING CHART IF A REPLACEMENT PART IS NECESSARY PLEASE CONTACT YOUR DISTRIBUTOR No power from power cord Check power cord outlet or supply 3 0 amp fuse is blown Replace 3 0 amp fuse Fuse harness is not connected to the back of the fuse holder Connect fuse holder harness No power at the control board no beeping sound during power up or Short or cut in the power harness Check continuity through the power when the service mode button is between the transformer and control harness If there is no continuity replace pushed board the power harness Insure primary side of transformer is Transformer does not have power at receiving power If there is not at least the 24 VAC secondary side 29 VAC on secondary side replace transformer Selection not configured in the motor Reconfigure the motors Check for matrix motor coupling Vendor displays Please Make Another Motor jammed Clear jammed motor and clear error Selection code Clear fault in sensor boards or harness Vend not sensed by sensor possible control board error Options set for Free Vend Scroll to Free Vend and change to N Changer unplugged Plug in charger e Defective changer or other MDB device Replace changer Credit amount exceeds the highest er ee price Prices may be set at 0
11. door Product that falls while the door is open will still pass through the beam 2 Shining a light at a sensor will not allow vandals to receive free product Any tampering which changes the precise amount of light normally received will be treated as a successful vend resulting in the vandal losing his money 3 Disabling or blocking the sensor will not allow vandals to receive free product The Sensit 3 system can over ride blocked or malfunctioning sensors and still vend 1 1 4 Opening the door of a cold vendor will cause some condensation to form inside The Sensit 3 system will not allow vending until this fogging clears normally within a few minutes of closing the door 1 2 HEALTH AND SAFETY H amp S Specifications AMS vendors intended for vending perishable products VISI DINER BOTTLE and FOOD COMBO and MILK meet the National Automatic Merchandising Association NAMA requirements for refrigerated food vending machines As of this writing the NAMA specifications for perishable food product vendors require that the temperature in the vendor must cool to 41 F within30 minutes of closing the door or a HS2 error will be generated and the vendor will not allow sales of protected items Note that Delayed Sales has no effect on this 30 minute cool down period This is to allow a recovery period following loading however all products should be chilled prior to loading After the 30 minute cool down requirement has been
12. the clear protective tube Slowly remove defective bulb by sliding it out of the tube 9 10 11 L0118E Dispose of bulb properly Slowly insert new bulb into clear protective tube turning the bulb so the pins are centered in the opening in the black end cap Install the second black end cap centering the opening over the pins Install the bulb by inserting bulb pins at both ends at the same time through slots in bulb sockets then turn bulb one quarter turn If applicable reinstall the lamp cover Plug in the vendor to test the lamp Close the vendor door Replacing Optional LED Lamps 1 2 9 Open the door Turn off the power to the control board by using the power switch Locate the LED harness and remove it from the MDB harness Remove the screws holding the large and small P clips and remove the LED lamps Install the replacement LED lamps using the small and large P clips and the screws Connect the LED harness to the MDB harness Turn on the power to the control board With the LED lamps operating turn the LED lamps to direct the light into the vendor Close the vendor door 8 8 DEFROSTING THE EVAPORATOR COIL Excess moisture accumulating inside the cabinet may freeze in the evaporator coil As the coil becomes blocked all useful chilled air is also blocked Unplug the vendor Open the door If the vendor has entered an H amp S vending hold the food products should be disposed of
13. 00 P l Changer unplugged Plug in changer Defective changer Replace changer Vendor will pay out coins TE 7 4 AMS SENSIT 3 GLASS FRONT VENDOR L0118E Change feature is enabled Disable change feature Highest price is greater than bill Non configured selection has a price Set and save all prices including greater than bill value selection columns not in use Harness off at the J 1 J 5 and or J 6 connector on the control board Motor jammed Sensors blocked Tray selection continues to turn after Mond Or Orr y motors will not stop at Home See page 6 3 amp 6 4 a successful vend position Adjust switch for positive contact with door Close door tightly Replace defective door switch Replace defective door switch harness Bottom Air Vent Screen Blocked aan dianas nom One Check for air leaks Check for a failed evaporator fan motor If it has failed replace the evaporator fan motor Check evaporator fan switch harness connection Defective temperature sensor Replace evaporator switch Tray selections do not make a Connect harness to the control board complete cycle connector Check harnesses Door switch is not working Health and Safety shut down Evaporator frozen Adjust switch for positive contact with door Close door tightly Door switch is not working Check door switch harness connection Replace defective door switch Replace defective door switch Refri
14. 7 j 31 OL eee H vd 0 e I j el EN j e aM VUES s 2 LY 4 37 I l T vS 3TIIH E t diio id A LIH a _ 3LIH 071 _ 3LIH l am j L CT HOLI em l d l L HL 1071 E 7 Sv y l l i i 3LIH 3 3 301 311 2 m L eee a 7 0 7 2 l Lv 4H M C IVNOLL ues aliH allH 2 avah 1 ess n 3TUHO 3dA YON 7 ASADO E SES E EGS L j ee ee ee 9 2 BA101 BA102 BA103 CA101 CA102 CA103 CA201 CA202 CA203 CA204 CA301 CA302 CA303 CA304 CA305 CA306 CA307 CA308 CA401 CA402 CA403 CA404 CA601 CA602 CA701 CA702 CA703 CA704 CA801 CA1001 CA1002 CB101 CB102 CB103 DA101 DA102 DA103 10 1 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 10 0 SUPPORTED DEX FIELDS NOTE Certain fields may not be reported if the value is zero Bill Validator Serial Number Bill Validator Model Number Bill Validator Software Revision Coin mechanism serial number Coin mechanism model number Coin mechanism software revision Value of cash sales since initialization Number of cash vends since initialization Value of cash sales since last reset Number of cash vends since last reset Value of cash in since last reset Value of cash to the cash box since last reset Value of cash to tubes since last reset Value of bills in since last reset Val
15. MODE e Press or to scroll through the functions e Return to vend mode by closing the door or pressing the mode switch ERROR CODES NEXT ERROR 2 DETAILS 1 SUBLVL ERRORS 0 CLEAR ERROR ACCOUNTING DATA HIST VENDS HIST CASH RESET VENDS RESET CASH HIST SELECTIONS CLEAR VALUES SERIAL NUMBER RESET CARD CASHBOX COINS O CO E ES FILL DISPENSE SELECT TUBE 1 6 OR INSERT COINS DELAYED SALES START DELAY CANCEL DELAY SET DELAY CLEAR ALL EDIT SEL NS MI e NS TEMPERATURE 1 CURRENT TEMP SETPOINT START LOG VIEW LOG NAMA HEALTH TEST EDIT SELECTIONS Mark exempt selections to alert driver QUI PU s PRICE SETTINGS 1 SET PRICES 2 VALUEVEND TRAY SETUP TEST MOTORS LINK MOTORS MOTOR TYPE DELAYED STOP LETTER NUMBER CONFIGURE COUPLE MOTORS ou QT MDB SETTINGS FORCE VEND NO CHEAT CHANGE BILL HOLD LOST CREDIT MULTI VEND LEVEL2 COIN MECH INSTANT REVAL HIDE CARD VALUE CARD REFUND SOAS BONS OPTIONS MESSAGE PRIZE LANGUAGE PPRODUCT SENSOR SPEECH SE SALES BLOCKING 1 4 SET PERIODS CLOCK SETTINGS 1 TIME AND DATE 2 DAYLIGHT SAVINGS 3 DISPLAY CLOCK 4 12 24 FORMAT FREE VEND 1 VIEW EDIT AUXILIARY OUTPUT 1 VIEW EDIT DATA LOGS 1 TEMPERATURE 2 POWER 3 DOOR SWITCH ENERGYSENSIT 1 ON OFF 2 CLEAR HISTORY 3 SET TEMP CHANGE 4 SETPATTERN TIME 5 SETHIST FACTOR 6 SET DELAY TIME 7 LIGHTING 8 BRIGHTNESS LED
16. Motors Motor Type Delayed Stop Letter Number Configure Couple Motors MDB MULTI DROP BUS Settings Force Vend No Cheat Change Bill Hold Lost Credit Multi Vend Lev2 Coin Mech Instant Revaluation Hide Card Value Card Refund OPTIONS Message Prize Language Primary Secondary Create Custom Product Sensor Speech SALES BLOCKING 1 4 Set Period All Selections CLOCK SETTINGS FREE VEND AUXILIARY OUTPUT DATA LOGS ENERGYSENSIT Enable Clear History Set Temp Chg Set Patt Time Set Hist Fact Set Del Lighting Brightness TROUBLESHOOTING OUT OF SERVICE ERRORS HEALTH AND SAFETY ERRORS MACHINE ERROR CODES CAUSES AND SOLUTIONS Viewing Top Level Error Codes Viewing Sub Level Error Codes Error Code Causes and Solutions CLEARING JAMMED MOTOR WATER FORMATION IN THE CABINET MACHINE TROUBLESHOOTING CHART MAINTENANCE UPGRADING THE FIRMWARE 6 8 000000000 WO O O O OO O D 7 1 7 4 8 1 8 1 1 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 8 2 CLEANING THE REFRIGERATION UNIT 8 1 8 3 CLEANING THE BOTTOM SCREEN 8 2 Cleaning Fixed Bottom Screen 8 2 Cleaning Removable Bottom Screen 8 2 8 4 CLEANING THE VENDOR EXTERIOR 8 2 8 5 CLEANING THE VENDOR INTERIOR 8 3 TABLE OF FIGURES 8 6 LUBRICATION WITH LITHIUM GREASE 8 3 NUMBER NAME PAGE Figure 1 1 Vendor Serial Plate 1 2 o EEN a Figure 1 2 35 Cabinet Dimensions 1 4 Fluorescent bulbs 8 3 Led lamps 8 3 Figure 1 3 39 Cabin
17. Physical Dimensions Model 35 SII Motors Cabinet Weight Model 35 Helices Unit Capacity Model 35 Dividers Physical Dimensions Model 35 Cabinet Weight Model 39 Unit Capacity Model 39 Candy Pusher Bar 3 8 ELECTRICAL PANEL X GU PT DX E GE Xo l CO CO CO N N Y Y Y C2 Co Power Requirements Power Switch Refrigerant Specifications Fuse Holder Coin Mechanisms and Bill Validators Transformers RF Filter 1 5 MERCHANDISER CONFIGURATIONS 1 6 Relay Patent Disclosure 1 6 Ballast Power Distribution Harness 2 SAFETY 2 1 Ground Attachments 2 1 COMMITMENT TO SAFETY 2 1 3 9 POWER VENTILATION OPTIONAL 2 2 SAFETY PRECAUTIONS 2 1 3 10 1 5 HELIX TRAY OPTIONAL High Voltage Contact 2 1 Grounding 2 1 4 VENDOR PREPARATION AND Fan Contact 2 1 INSTALLATION Helix Motion and Jamming 2 2 Refrigerant Release 2 2 4 1 CONFIRMING POWER AT OUTLET Vendor Tipping 2 2 Checking the Outlet US amp Canada Other Improper Conditions 2 2 Checking the Outlet Outside US amp Canada Ground Fault Circuit Interrupter 2 2 Electrical Requirements for CE Compliance Requerimiento de Servicio El ctrico 2 3 TEST STANDARDS 2 2 Para Certificaci n CE ANSI UL 541 2 2 Les Utilites Electriques Necessaire ANSI UL 751 2 2 Pour Conformement Aux Regles CE Additional Standards 2 2 4 2 VENDOR PREPARATION 3 VENDOR SYSTEMS AND COMPONENTS 3 1 Inspection Mounting and Connecting Bill 3 1 SENSIT 3 SYSTEM OPERATION 3 1 Validators and Card Read
18. The bottle tipper bar is typically used with carbonated beverage bottles The bottles stand upright The tipper bar restrains the top of the bottle so that it falls bottom first rather than tumbling off the tray 1 To remove bow the bar until one end can be pulled free from the support bracket Take care not to lose the plastic bushings in the supports 2 To reinstall reverse the removal procedure 5 12 AVOIDING PRODUCT HANG UPS Avoid large products such as chips from hanging up between the tray and the glass by loading them left corner first into the helix The bottom left corner of the bag should be in front of the helix to let the helix push the bottom out first Refer to Figure 5 2 An incorrect loading may cause the bag to fall top first which could lead to a hang up Loading left corner first prevents the product from falling top first Incorrect Correct Figure 5 2 Large Bag Vending 5 13 TALL PRODUCT VENDING Place tall narrow products in a column with a candy pusher bar Typically these are installed in columns 8 and 9 on the candy trays Rotate the bar upward or downward to the desired position It should hold the product upright but not pinch or bind the product 5 14 CANDY PUSHER BAR INSTALLATION The candy pusher bar is an adjustable bar that mounts to any tray divider to keep tall candies from falling sideways Refer to Figure 5 3 Four pusher bars are provided with the standard glass front ve
19. and take credit whether a drop is detected or not Auto Sensor Recovery is an improvement to the AMS Sensit system that allows certain vends even when the sensor system is blocked or malfunctioning If Motor Type is set to Home Sensor 3 or Home Sensor 3 and the sensor system is inoperable the control will automatically switch to Home Only 3 and unavailable Delayed Stop The user can program a delayed stop of up to one second to allow a motor to continue running after the product has been dispensed Note this feature will only work with the 1 Sensit motor setting 1 ENTER SELECTION Enter the number of the selection to be delayed enter 9 to edit then enter the time in tenths of a second The decimal point is placed automatically Example Entering 8 will program a delay of 0 8 seconds The user can save the programmed delay to the selection the entire tray or all selections in the 6 4 AMS SENSIT 3 GLASS FRONT VENDOR L0118E vendor Linked selections will use the delay programmed for the master selection Letter Number Allows use of either keyboard format The control board software default is for NUMERIC using the 12 key keypad Note that if the control board is changed this setting may need to be set to Number This setting should be changed to Letter if the vendor is equipped with 20 pushbutton keypads with alphabetic characters Depending on the setting the top tray is designated 1 or A
20. bill only system BILL PLUS CASHLESS APPLICATION NOTES Prices will be restricted to the scaling factor of the cashless device which is usually the smallest coin unit Revaluation occurs in the same way it does with a coin mech except in cases where the payment medium is at or near its maximum balance With a coin mech the VMC will allow credit to exceed the maximum balance as long as any excess can be paid back in coins Without a coin mech the VMC rejects any bills that would exceed the maximum balance in a card first revaluation or rejects the payment medium entirely in a cash first revaluation Hide Card Value Use this feature to display or not display the value on the card When enabled this will prevent the credit amount from being displayed during a card swipe This can avoid confusion for the customer when the maximum priced value is displayed before making a selection for a lesser cost product Press 8 to change the YES to a NO and again to change it back Press to save any change and exit this feature Card Refund should be enabled only for certain card readers that have difficulty processing refunds Any credit displayed after a failed vend will be held for 15 minutes Additional credit may be added to this un refundable credit for other purchases Press 9 to change the YES to a NO and again to change it back Press to save any change and exit this feature 6 6 AMS SENSIT 3 GLASS FRONT VENDOR L0118
21. groups are available For example in one group soup and crackers are offered individually at full price but if one is purchased along with the other the total price is reduced In addition a Global feature allows all selections if priced the same to get the second selection at a reduced price The vending machine operator should advertise the special combinations and prices 6 2 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 1 RESPOND TIME is used to set the number of seconds 20 to 99 the customer has to make the second selection before any remaining credit is returned Set the time to at least 30 if dual languages are scrolled in the display 1 Press to increase the seconds 2 Press to decrease the seconds Press to save the new setting and return to the ValueVend menu 2 CHANGE is used to select the group to change Group 1 through Group 10 or global Pressing the button once each time will step the display to the next group Only one group at a time can be set 0 CLEAR Clears all of the settings in the current group Use this key before changing ValueVend settings Using CLEAR will not change the selection price as set using SET PRICES 1 EDIT Enter the first selection enter the second selection then enter the discounted price for this grouping The discount will appear to the customer as a discount on the second selection Selections can be any combination of tray and column Press
22. on location and come back the next day to load it Do not load warm bottle milk and food products into vendor All bottle milk and food products must be pre chilled 1 Plugin the vendor Check that the lights inside the door come on the chiller may or may not be running in its cycle at this time 3 Enter the service mode and check that all settings are correct 4 Check error codes for problems 5 Load product after the vendor has cooled Load one tray at a time from the bottom up 6 Ensure vendor is operating properly If the Health and Safety option is being used check vendor after 30 minutes from closing of the door to ensure NAMA requirements are being met 4 6 AMS SENSIT 3 GLASS FRONT VENDOR 5 0 TRAY ADJUSTMENT AND CONFIGURATION The trays in AMS Sensit 3 vendors are highly configurable Practically any combination of wide and narrow columns can be set up on a tray Before changing the configuration of your trays make sure to order the parts you will need such as new helices dividers or additional motors 5 1 SNACK CANDY AND FOOD TRAY Removal 1 To remove the tray start with the tray pushed to its rearmost position Lift the back of the tray up and pull the tray forward about ten inches Reposition your hands to grasp the tray at its sides and slide the tray out If the tray is spaced close to the tray above it may be helpful to raise the front of the tray as you pull it free When removing a tra
23. set the refrigeration temperature and review the cooling performance of the vendor 1 CURRENT TEMP Displays the actual temperature in the cabinet 2 SETPOINT The user can adjust the refrigeration setpoint in 1 F increments This is the temperature at which the refrigeration system will turn on The refrigeration unit will turn off when the actual temperature is 4 F below the setpoint If the vendor has Health and Safety software and is vending perishable food the temperature must be set to 41 F or below A set point of 40 F is recommended 3 START LOG Begin recording the cabinet temperature every minute for the first 30 minutes of cooling after the door is closed 4 VIEW LOG View the temperatures recorded in the above cooling log The reading number temperature date and time are displayed Press 1 or 2 to scroll up or down through the readings This log will not display until 30 minutes after the log is started TIP To view a temperature history of the previous 2 days use DATA LOGS Refer to Section 6 15 5 NAMA HEALTH TEST Move temperature sensor bulb to the outside of machine and close the door After 15 minutes the vendor will lock out protected selections to prevent vending potentially hazardous product 6 EDIT SELECTION The user can choose to disable some or all selections from Health amp Safety restrictions CAUTION f any selections are exempted it is the operator s responsibility to mar
24. the week and selections 6 12 CLOCK SETTINGS 1 TIME AND DATE Enter the current time and date This information will be used for data logs and error records 2 DAYLIGHT SAVINGS The factory default is Y and the time is automatically adjusted for Daylight Savings Time to the US scheme Other locations available are Europe Australia and Mexico Selecting N will disable this feature completely 3 DISPLAY CLOCK The factory default is Y The current time will appear on the display beneath the scrolling message when the vendor is not in use 4 12 24 FORMAT The user can choose to display the time in 12 hour or 24 hour military format The factory default is 12 hour format 6 13 FREE VEND The factory default is N for no The vendor can be quickly set to vend all products for free Prices are ignored while FREE VEND is enabled The original prices will be restored when FREE VEND is turned off Note that Free Vend will not time out on its own 1 VIEW EDIT The current setting is displayed and the user can change the setting A warning will be briefly displayed if FREE VEND is turned on 6 14 AUXILIARY OUTPUT The auxiliary output is a 5VDC signal lasting 100 milliseconds following a successful vend This signal can be used to trigger user supplied external devices As of this writing AMS does not supply such accessory devices and cannot offer technical assistance for such devices This feature is pro
25. 5 6921 or e mail info amsvendors com 2 2 SAFETY PRECAUTIONS Below are listed safety precautions and safe practices to follow to avoid injury from selected hazards This list cannot possibly cover all hazards therefore please remember to THINK SAFETY FIRST High Voltage Contact Each vendor is designed to operate on a specific voltage either single phase 115VAC 60Hz or 220 240VAC 50 60Hz depending on the country The voltage is specified on the serial plate Refer to Section 1 3 Model Identification High voltage areas include the electrical panel the refrigeration unit and fans and the fluorescent lamp It is important to 2 1 understand that contact with the high voltage wiring can result in injury or death 1 Always test the outlet for proper voltage polarity and grounding before plugging in the vendor 2 Always disconnect power to the vendor before servicing Allow only fully trained service technicians to service the vendor if service must be performed with the power on 3 Always keep electrical connections dry Do not place the vendor in or near standing water 4 Never use a worn or damaged power cord Grounding Some electrical components have a green or green yellow ground wire attached to a grounding point in the vendor If it becomes necessary to remove a ground wire during service note how the wire is attached including the locations of any washers After servicing make sure that the wires
26. 786 Harness Chip Programming Use with the speech hardware and software program P N 3701 S3 Utility Programming software Use with 20786 harness P N 23569 Assembly LED Lights Single Snack Description of parts needed for installing single LED light in a 39 snack vendor P N 23570 Assembly LED Lights Dual Snack Description of parts needed for installing dual LED lights in a 35 or 39 snack vendor P N 23571 Assembly LED Lights 39 Dual Low Temp Description of parts needed for installing dual LED lights in a 39 low temp vendor P N 23572 Assembly LED Lights 35 Dual Low Temp Description of parts needed for installing dual LED lights in a 35 low temp vendor P N 23581 Assembly LED Light 35 Single Snack Description of parts needed for installing a single LED light in a 35 snack vendor P N 23582 Assembly LED Light 39 Single Low Temp Description of parts needed for installing a single LED light in a 39 low temp vendor P N 23583 Assembly LED Light 35 Single Low Temp Description of parts needed for installing a single LED light in a 35 low temp vendor P N 23630 Assembly LED Lights Dual VRM Description of parts needed for installing dual LED lights in a VRM P N 23670 Assembly 20 LED and Retainer FFV Description of parts needed for installing a 20 LED light and retainer in an FFV P N 23671 Assembly 34 LED and Retainer FFV Description of parts needed for installing a 34 LED light and retaine
27. Canada 4 36 kWhr day Refrigerant Specifications Snack 1 4 HP R 134a 7 2 oz 20 kg Visi Combo and Visi Diner Milk 24 kg 1 2 HP R 134a 10 oz Coin Mechanisms and Bill Validators AMS vendors will support all Multi Drop Bus MDB coin mechanisms bill validators and card readers Where applicable it will also support the Executive Mechanism Coin Changer 1217 1833181 7300 185421 DEPENDING ON ADJUSTMENT BF LEVELING LEG LEFT SIDE RIGHT SIDE 4 75 12065 24 19 614 35 3367 85517 18 31 L480 76J 431 122 173 27 75 704 85 16 19 411 23 35 76 908 33 35 76 908 33 095 24161 31 86 809 14 0 95 24 16 617 056 72 700 177 81 DEPENDING ON ADJUSTMENT OF LEVELING LEG 25 91 638 06 33 94 861 95 X HA Deed 35 CABINET DIMENSIONS 1 4 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 7217 1833 121 7300 1854 2 DEPENDING UN ADJUSTMENT OF LEVELING LEG LEFT SIDE RIGHT SIDE ei 8u 4 81 12217 29 50 749 30 18 91 480 261 3900 990 60 16 19 411 03 27 23 170485 35 76 908 33 0 95 24 16 3710 942 29 0 95 24 16 2391 658 06 3394 861 95 35 76 908 331 617 156 721 700 177 8 DEPENDING ON ADJUSTMENT OF LEVELING LEG 120 00 aiii N ie 39 CABINET DIMENSINS 1 5 Merchandiser Configurations DODDDODO pacaddi 7 cw7 7 c
28. E 6 10 OPTIONS Message The user can customize the scrolling message that is displayed when the vendor is idle Write out the desired message first The message to be displayed on the scrolling display can be up to 50 characters including letters numbers punctuation and spaces New messages erase old ones Select the message option and the controller will prompt the user to press 1 to change the message or press to exit To enter a message the user should rapidly tap a particular key to cycle through a list of characters for that key Stop at the desired character When the keypad is left idle the last displayed character is moved over to the end of the message Continue to select the next character The key definitions are similar to those of cell phones KEY 0 space O KEY 5 JKL5 KEY 1 amp lt gt 1 KEY 6 MNOG KEY 2 ABC2 KEY 7 PQRS7 KEY 3 DEF3 KEY 8 TUV8 KEY 4 GHI4 KEY 9 WXYZ9 Pressing the key will back space through the message Pressing the key will save the message Prize The factory default is 0 for none The user can set the vendor to give away a free product after a predetermined number of successful vends Enter the number of vends between free vends up to 9999 Setting the number to 0 will disable the prize option Language Primary The user is presented with a menu of available languages The user may choose the primary language for the display of all me
29. L0118 Rev E Where Innovation Is Nothing New AUTOMATED MERCHANDISING SYSTEMS INC SENSIT 3 OPERATION AND SERVICE MANUAL AUTOMATED MERCHANDISING SYSTEMS INC 255 WEST BURR BLVD KEARNEYSVILLE WV 25430 304 725 6921 Fax 304 725 6983 www amsvendors com info amsvendors com Glass Front Vendor Models 35 amp 39 Snack VCB Visi Combo VCF Visi Diner amp Milk INTERNATIONAL A M S S DE RL DE CV KM 9 CARR AL CASTILLO NO 8200 MPIO DE EL SALTO JAL MEXICO 45680 5233 36 88 07 17 Fax 5233 3 6 88 13 14 www amsint com mx servicio amsint com mx 1 AMS SENSIT 3 GLASS FRONT VENDOR L0118E TABLE OF CONTENTS Para Title Page Mode Switch DEX Jack TABLE OF CONTENTS ii 3 3 VEND SENSORS TABLE OF FIGURES iv Primary Sensor Secondary Sensor PUBLICATION NOTICE Iv 3 4 DOOR 1 INTRODUCTION 1 1 Validator Debit Card Reader Locations Changer Location 1 1 SENSIT 3 SYSTEM 1 1 Coin Box Guaranteed Delivery 1 1 Door Switch Instant Refund 1 1 Display Automatic Helix Motion 1 1 Keypad Additional Benefits 1 1 Coin Return Button Lighting Options 1 2 HEALTH AND SAFETY 1 1 H amp S Specifications 1 1 3 5 OPTIONAL REFRIDGEERATION H amp S Software 1 1 CHILLER SYSTEM H amp S Protection 1 1 Temperature Control Refrigeration Controls 1 3 MODEL IDENTIFICATION 1 2 Model Number Breakdown 1 2 3 6 TRAY RAILS Serial No and Date Code Breakdown 1 2 3 7 TRAYS 1 4 GENERAL SPECIFICATIONS Vend Motors Operating Environment S3 Motors
30. NG MOTOR TYPES If S3 motors are used the switch function is ignored and homing coupling are not available Extra means that if a drop is not detected by the home position the motor will move 2 additional increments to try to vend the product These are settings for use only with vendors equipped with Sensit I with Homing HomeSensor will make one full turn and stop at home position If a drop was detected credit will be accepted If no drop detected Please Make Another Selection will scroll allowing the customer to try that or another selection or press coin return allow a vend Simply put the sensors will be ignored the helix will make a full turn and the credit value will be deducted Once the error is cleared the vendor will return to its original sensor setting Note that this will only work with the 23007 and 23007 01 motors and during this temporary mode selecting an item HomeSensor is similar to HomeSensor except with the older style motor will read selection that if no drop is detected the motor will make 2 short jogs in an effort to dislodge the product If the motor stops off the home position the next vend will begin the process again stop at home if a drop is detected deduct credit If not try up to two jogs This is similar to the original Sensit sequence and is the factory default setting for all vendors Home Only disregards the Sensit system and will make one complete turn
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32. abinet and the time and date of the recording The log holds 10 recordings with number 1 being the most recent 6 16 EnergySENSIT The EnergySensit feature is a way of reducing energy consumption When enabled EnergySensit predicts periods of inactivity and allows the internal temperature of the vendor to rise slightly taking advantage of these inactive times Essentially by looking at past activity the vendor learns when to expect vends and when not to and alters the internal temperature and hence energy consumption accordingly Less energy is used as the internal temperature is allowed to increase Because of this increase in temperature it s not recommended for use on temperature critical products Note that the EnergySensit temperature change feature cannot be enabled while the Health amp Safety function is enabled ENABLE The factory default is N for no When set to Y EnergySensit is enabled NOTE If the Health and Safety feature is ON the display will show ENERGYSENSIT OFF immediately after displaying HEALTH AND SAFETY ON To use EnergySensit the Health and Safety feature must be off CLEAR HISTORY EnergySENSIT keeps a history of activity The entire contents of the history can be deleted and a new record will start at that time SET TEMP CHG The factory default is 10 F TEMP CHG temperature change allows the user to set the temperature change as an increase from the original temperature se
33. ad selection button X X STUCK NONE has been depressed more than 2 minutes The door was open too long warm product was loaded the door was not closed completely power was out or the refrigeration system needs service cleaning Check clean screens Check DATA LOGS in service mode for more information The door was not closed properly If proper operation is not restored by closing the door replace the door switch Check for when pressing key Clear any obstructions or dirt from around the selection buttons and make sure they can move freely If proper operation is not restored replace the keypad Remove any products or other objects in of the delivery bin Check sensor harness PROD SENSOR NONE The product sensor is blocked the bottom or in sensor openings in ends or disconnected connections SENSIT BLOCKED NONE The vend sensor is blocked or Remove any obstructions from the path of lens is fogged the sensor SENSIT The vend sensor is l DISCONNECTED NONE Check all sensor harness connections Check for correct motor type Check for HOME ERROR NONE Motor switch problem proper connections Check for correct motor set up See section 6 8 MOTOR JAMMED Displays Excessive current draw Caution See section 7 4 below selection CLEAN SCREEN 7 4 CLEARING JAMMED MOTOR If one or more motors and helices become jammed the motor s will be displayed as a sublevel error under Motor Jammed Energized vend motors can tu
34. and downward with numbers 2 8 or letters B H Configure Motors Configure Motors moves each switched motor to the home position moving the motor only if it is not at home in addition to detecting connected motors This selection MUST BE RUN after changes in the arrangement or number of motors have been made The vendor will not vend from a given helix when the motor is missing jammed or has home switch problems This requires that Configure Motors must be run after adding motors or otherwise changing the motor configuration The configuration of connected motors is stored in memory If a configured motor is later found to be missing during a vend an error message will be generated in service mode to alert the service person that the motor is disconnected In non switched Sensit II firmware the control allowed new motors to be auto configured Coupled Motors With Sensit 3 configurations to vend extra wide product can be made by using the coupled motors feature Refer to Section 1 5 The coupled motor feature works by coupling together a set of two motors One motor turns counter clockwise and the other motor must turn clockwise Both motors turn for the same length of time Trays may have multiple coupled motors From the Tray Setup menu press 7 then enter the first selection to couple for example 24 Press 9 to edit then enter the column number of the second column to couple For this example press 7
35. andy Pusher Bar The candy pusher bar keeps items pushed to one side of the column This is typically used with tall product The candy pusher bar is removed by pulling the bar free from the plastic clips To reinstall it is easiest to squeeze the bar into the clip using pliers Refer to Section 5 14 3 8 ELECTRICAL PANEL The electrical panel is located in the recess formed by the right rail mount on the right side of the cabinet behind an access panel Power Switch The power switch is located on the side of the right rail mount near the fuse The power switch is used to disconnect 24VAC power to the control board The power should be shut off when MDB devices are being connected or disconnected when the board is being serviced or before any wiring harness is connected to or disconnected from the control board or sensors Fuse Holder The fuse holder is located on the side of the right rail mount near the refrigeration unit power outlet It contains a 3 amp fast blow fuse to protect the 24 VAC power supply to the control board A spare fuse is stored in the cover The fuse holder is opened by pressing in and down on the indicated side of the cover and pulling out Transformer The transformer reduces the input voltage to 24 volts AC for the control board An optional 2na transformer supplies power to the window heater RFI Filter The filter removes electrical noise from the power supplied to the 24VAC transformer to preve
36. based system should not notice any changes except under unusual conditions This section will explain those changes and unusual conditions To simplify the discussion the term healthy will be used to describe a peripheral coin mech bill validator or a cashless device which is present which is communicating normally to the VMC and which has no fatal out of service conditions MDB OUT OF SERVICE Previously the VMC would go out of service if what it determined a critical peripheral became unhealthy In a coin based system the coin mech was the critical peripheral In a cashless only system the card reader was the critical peripheral Bill only applications were not supported so an unhealthy validator was never sufficient to take the machine out of service In this firmware the machine will only go out of service if at first at least one peripheral becomes healthy then all peripherals become unhealthy REMAINING IN SERVICE W O COIN MECH If a bill validator is present and the coin mech becomes unhealthy the VMC will now continue running with the validator and cashless if present Over the past several years the criteria for an unhealthy finding have become more stringent as various reported error conditions such as coin jams were removed from out of service consideration Right now in practical terms the coin mech either has to burn out completely or become disconnected to be considered unhealthy by the VMC s
37. before servicing the vend motors 2 Always check for proper fit when loading products in helices to avoid jamming 3 Always restrain the helix before freeing a jammed or caught helix 4 Always wear hand and eye protection when servicing the vendor 5 Always keep hands hair loose clothing and tools away from moving parts Refrigerant Release The refrigeration system is pressurized and sealed at the factory Puncturing or cutting any component in the system will cause refrigerant gas and liquid to be propelled out of the system creating an immediate physical hazard Use caution to avoid accidentally opening the refrigerant system It should also be noted that releasing refrigerant to the atmosphere is a federal crime and is punishable by law Any service work requiring the system to be opened must be performed by a licensed technician using certified recovery equipment Unauthorized service to the sealed refrigerant system will void the warranty 1 Never puncture or cut any component in the refrigeration system 2 Always use licensed service technicians to service the refrigeration system 3 Always wear hand and eye protection when servicing the vendor Vendor Tipping The weight of an empty vendor is over 550 pounds and can be more than 700 pounds A falling vendor can cause serious injury or death Caution should always be taken to avoid dropping or tipping a vendor 1 Never rock or tip the vendor It must be ke
38. control will allow the customer to be short changed up to 1 00 Change Bill The factory default is N for no If set to Y the customer can insert a bill and receive a full refund in coins by pressing the coin return button Note that using CHANGE BILL will override force vend Hold Lost Credit The factory default is Y for yes If set to Y any remaining credit after a vend that can t be returned to the customer will be maintained on the display for 15 minutes The customer can add to this credit to purchase additional items Multi Vend The factory default is N for no If set to Y the vendor will hold the change following a vend The customer can make additional purchases with the remaining credit The customer may push the coin return button at any time to refund this credit Lev2 Coin Mech The factory default is N for no If set to Y the vendor will treat the coin mechanism as a level 2 device Vendor must be powered down before change will take effect AMS recommends that this option remain as N for no Instant Revaluation Adds value to card immediately when cash is inserted BILL AND CASH LESS APPLICATIONS Sensit 3 software allows running the vendor with no coin mech The changes to allow bill only and bill and cashless applications affect fundamental MDB behavior of the VMC It was decided to make these changes without introducing new layers of option settings The typical customer using a coin
39. criteria A healthy coin mech going unhealthy should be a rather rare occurrence To help notify patrons and service personnel that the coin mech has become unhealthy the EXACT CHANGE message will be activated This should discourage patrons from inserting paper money unless the prices happen to be in paper money increments Also patrons trying to feed coins into the mech will notice immediately that the coins disappear in the case of a serious coin jam or fall through KEY FOR ESCROW RETURN In bill only applications there is no classic coin return button to request return of the last inserted bill As a result when the coin mech is considered unhealthy the key will be treated as equivalent to a coin mech escrow return BILL ONLY APPLICATION NOTES In a bill only system prices must be restricted to the scaling factor of the bill validator Usually this scaling factor will start from the smallest paper currency unit instead of the smallest coin unit This will limit setting selection prices that would require change making Due to the absence of a coin mech the normal No Cheat logic is disabled regardless of the VMC option setting The VMC s fairness is limited to not taking in more money than the maximum price in the machine As mentioned earlier the key is equivalent to escrow return possibly allowing the patron to retrieve the last inserted bill The EXACT CHANGE message should never occur in a pure
40. ction with third party devices can also be made here 3 3 VEND SENSOR Primary Sensor The primary sensor is located on the left of the hopper when viewing the back of the door The sensor inside a protective housing sends light to and receives light from the secondary sensor both sensors operate the same way in this regard It contains circuitry to send a signal to the control board When a product drops through the beam it causes a change which is interpreted by the control as a successful vend The primary sensor board also contains circuitry to connect to the secondary sensor and to connect the temperature sensor to the control board When servicing the primary board be mindful of the emitters and detectors These can be damaged by rough handling Secondary Sensor The secondary sensor inside a protective housing is located on the right side of the hopper when viewing the back of the door The sensor also sends light to and receives light from the primary sensor When servicing the secondary board be mindful of the emitters and detectors which can be damaged by rough handling 3 4 DOOR Validator amp Debit Card Reader Locations There are two locations that will accept bill validators and or debit card readers The lower position meets the guidelines of the Americans with Disabilities Act ADA for access by handicapped persons Refer to Section 4 2 Changer Location Three screws are installed in the door below th
41. dors can be configured for Health amp Safety protection by selection All vendors shipped from the factory with FOOD firmware installed will be configured fir Health amp Safety protection of all selections If any selections are exempted it is the operator s responsibility to mark those unprotected selections with the included yellow labels or other means and to instruct route persons on loading restrictions FAILURE TO DO SO COULD RESULT IN AN UNACCEPTABLE HEALTH RISK TO THE CUSTOMER 1 3 MODEL IDENTIFICATION When requesting service replacement parts or technical assistance please copy the information found on the vendor Serial Plate Refer to Figure 1 1 It is attached inside the door near the upper right corner of the window and is visible from the outside The information contained on this plate is necessary to determine what parts kits or maintenance should be applied to your specific model AUTOMATED MERCHANDESING SYSTEMS INC KEARNEYSVILLE WV 25430 MODEL NUMBER AMS XX XXX SERIAL NUMBER XX FOR INDOOR USE ONLY LISTED Figure 1 1 Typical Serial Plate Model Number Breakdown Refer to Figure 1 1 AMS 39 640 Manufacturer Cabinet Trays Selections Width Model Number Breakdown Example AMS39 640 means it is an Automated Merchandising Systems snack vendor 39 wide with six 6 trays and forty 40 selections for different products
42. e coin chute These screws mate to the keyhole slots on the back of the changer Refer to Section 4 2 Coin Box The coin box is located below the changer behind a separate door and is used to hold overflow coins when the changer is full It is removed by tilting slightly and lifting out Door Switch The door switch is mounted on the back of the vendor door The control uses the door switch to turn off the refrigeration unit when the door is open and to switch from service mode to vend mode when the door is closed Display The display is located on the front of the door It serves as the interface for using and programming the machine In service mode it displays the active function and parameter values In vend mode it can display the selection entered the price of a selected item and the credit accumulated When the machine is idle it can display the time and a customizable scrolling message When the asterisk key is pressed the display other machine details One of the highlighted characters listed below will be shown in the lower right corner of the display Chiller off due to open door V Chiller off due to low voltage D Chiller off due to defrost timer P Chiller off due to pressure timer H Optional internal heater energized 9e Chiller can run subject to temperature set point and EnergySENSIT The number displayed before the sign indicates the 9o of time the compressor has been running i
43. e time the door is open the LED lamps will change to 7096 regardless of any settings to reduce glare for the operator If the EnergySensit lighting feature is turned on and the software determines the lights should turn off the LED lamps will automatically dim to 10 minimum setting If the keypad is used or credit activity is detected the lights will brighten to the default setting for three minutes Brightness does not affect the vendor 2 line display 6 10 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 7 0 TROUBLESHOOTING 7 1 OUT OF SERVICE MESSAGE Certain critical errors will disable the vendor When this happens an OUT OF SERVICE message will be displayed If the error is related to the Health and Safety function of a perishable food vendor the OUT OF SERVICE message will be followed by an error code beginning with HS Refer to the section on Health and Safety errors below Please note that if a Health and Safety error occurs any food which may have spoiled should be discarded To get the vendor back in service press the mode switch on the control board Any errors will be displayed immediately Refer to the list of error codes and explanations below Correct the cause of the error first then press 0 to clear the error code Certain errors will have more detail available press 1 to see more detailed sublevel error codes or 2 for date time of last occurance 7 2 HEALTH AND SAFETY ERRORS NAMA specifica
44. e tray configuration it will be necessary to reconfigure the motor matrix Refer to Section 4 2 5 5 CHANGING DIVIDERS 1 To remove push rearward on the divider as far as it will go then lift it up and out of the tray 2 Reverse the removal procedure to reinstall 5 6 CHANGING HELICES Each helix is snapped into an adapter which snaps into the vend motor To remove a helix from the motor and while wearing gloves grasp the helix about one turn away from the motor and pull straight out sharply Do not 5 2 AMS SENSIT 3 GLASS FRONT VENDOR L0118E remove the helix adapter if the helix is going to be reinstalled To install a helix insert the end of the adapter into the motor and push the helix back towards the motor until the adapter snaps into place 5 7 HELIX ADAPTER 1 To remove twist the adapter to free the mounting leg from the locking tab 2 Reverse the removal procedure to reinstall 5 8 HELIX EJECTOR The ejector s function is to cause the product to fall sooner and therefore stop the helix sooner This will help retain the next product in the helix coil especially if they are difficult products 1 The helix ejector is pulled off and pressed on the helix by hand 2 The ejector is typically positioned half a coil and often much less from the end of the helix 3 The fin shaped portion is angled towards the front of the tray The best position and angle for the ejector is determined by
45. e vendor is to be stored without power for several days or longer use the following instructions These instructions are similar to those used to store any refrigerator 1 Unplug the vendor from the power outlet 2 Remove any products from the vendor 3 Clean the inside of the vendor using the general directions given in Section 8 5 4 Leave the vendor door open for a day to allow the interior to thoroughly dry 5 Close the vendor door and lock it to protect the interior 6 Rollup the power cord and place it in the hopper If the vendor is being moved follow the handling and setup procedures given in Section 4 8 6 L0118E AMS SENSIT 3 GLASS FRONT VENDOR 9 0 WIRING DIAGRAM JHVOS
46. ections to block as desired Any combination of tray and column may be blocked for example trays 3 4 and 5 and selections 61 62 and 66 3 In this Selection Entry display enter the number of the first selection For example choose 25 4 The display will show 25 and if it is blocked or exempt 5 Press the number 9 on the keypad anytime to switch 25 from being blocked to being exempt or back again 6 Press on the keypad to exit without saving and return to the previous display 7 Press on the keypad to show the next display for selection 25 8 Press again to save selection 25 as blocked or exempt as was displayed 9 Press 1 to save ALL of 2 tray as blocked or exempt 10 Press 2 to save ALL selections in the vendor as blocked or exempt 11 Press to exit and return to the previous display After a short time without any keystrokes the control will save entries as is and return to the Selection Entry display 12 After saving these selections will be blocked as set for time period 1 13 Return to 1 4 SET PERIODS and chose time period 2 Follow the same steps as given above for time period 1 The time of day the days of the week and the selections can be different from time period 1 All four time periods may be different from others 14 The settings in sales blocking may be changed at any time by selecting the time period and changing the time of day day of
47. efficient vendors Note that Lighting may be used regardless of the status of the other EnergySensit features or of Health and Safety The factory default is N for No Press the 7 key to change between No and Yes Lighting uses the historical activity data to turn the vendor lights off and on for the optional fluorescent lamps or to 10 brightness for the optional LED lamps If the lights are off or dimmed and the keypad is used or credit activity is detected the lights will come on for three minutes If the lights are off and the door is opened the lights will come on and remain on until the door is closed When the door is closed the lights will turn off Lighting does not affect the vendor 2 line display Note To add this feature to a standard vendor an additional relay and wire harness are required Please call the factory Service Department for more information BRIGHTNESS The optional fluorescent lamp is not dimmable It is either on or off To use the LED dimming feature the vendor must be equipped with S3 control board have a 20158L or later MDB harness and have single or dual LED lamps installed In Service Mode scroll to EnergySensit then select option 8 for Brightness Use the keypad 1 and 2 buttons to change the default brightness as shown on the display Press the key to save the new default setting The default will operate when the vendor door is closed The factory default is 100 During th
48. er push rearward then lift Reverse the procedure to reinstall 3 It may be necessary to remove a motor and helix in order to install some dividers Pull forward on the helix to remove it from the motor Press down and rearward on the top motor tab to remove the motor from the tray 4 Reposition the motors to the center of each vend column using the upper mounting position for the large helix and the lower position for the small helix It may be easiest to disconnect the motors from the harness first 5 The harness has 10 sets of motor connections The first set of connections at the end of the harness farthest away from the connector is position O followed by 1 2 3 and so on The last set nearest to the wire connector is position 8 35 cabinets or 10 39 cabinets Starting at the left side of the tray attach the harness connectors to the motors in order For double columns use the even numbered connection and disregard the odd numbered connection Example If the first column on the left is double width disregard position 1 and attach the connectors for position 0 Each set of connectors has a wide and a narrow connector corresponding to a wide and a narrow tab on the back of the motor 6 Place the correct label in front of each column according to the motor connections used 7 Reconnect the harness routing it over the rail and through the back of the column 8 Reinstall the tray 9 After changing th
49. er corrected or not If the error message has been cleared but the cause has not been corrected the message can be re displayed by briefly turning off the power Use the keypad buttons to perform the following NEXT ERROR to view the next top level error code in memory 2 DETAILS displays the time and date of last error occurance 1 SUBLVL ERRORS to display any sublevel error codes including MDB devices 0 CLEAR ERROR to erase the error code from memory first correct the error Viewing Sub Level Error Codes To view the sub level error codes press the 1 key while the top level error code is being displayed Refer to 7 3 3 Correct the condition which caused the error first then clear the error code by pressing 0 Once all errors are cleared ACCT DATA will be displayed 7 3 ERROR CODES CAUSES AND SOLUTIONS ERROR CODES CAUSES AND SOLUTIONS TOP LEVEL SUB LEVEL ERROR CODE CODE CAUSES SOLUTIONS The power was disconnected the door was not closed completely or the refrigeration OUT OF SERVICE NONE The internal temperature rose system needs service cleaning HS1 above 41 F for 15 minutes Check clean screens Check operation of door switch Check DATA LOGS in service mode for more information The internal temperature did OUT OF SERVICE NONE not cool to 41 F within 30 HS2 l minutes after closing the door OUT OF SERVICE NONE The door switch was open HS3 more than 30 minutes Keyp
50. er to Figure 1 2 33 3 4 W x 72 H x 36 D 89 cm x 183 cm x 91 cm Cabinet Weight Model 35 Snack Approx 567 Ibs 257 kg w chiller 674 Ibs 306 kg VCB Visi Combo Approx 640 Ibs 291 kg VCF Visi Diner and Milk Approx 686 Ibs 312 kg Unit Capacity Model 35 Refer to Section 1 4 Capacity depends on configuration 120 units min 1152 units max Cabinet Physical Dimensions Model 39 Refer to Figure 1 3 39 W x 72 H x 36 99 cm x 183 cm x 91 cm Cabinet Weights Model 39 Snack Approx 644 Ibs 292 kg w chiller 726 lbs 329 kg VCB Visi Combo Approx 692 Ibs 314 kg VCF Visi Diner and Milk Approx 738 Ibs 335 kg Unit Capacity Model 39 Refer to Section 1 4 Capacity depends on configuration 150 units min 1440 units max Models 35 and 39 Power Requirements United States Canada and Mexico 120 VAC 60 Hz International 230 VAC 50 60 Hz Basic Unit 3 amps 120 VAC 1 6 amps 230 VAC Refrigerated Snack 7 amps 120 VAC 3 7 amps 230 VAC Visi Combo 10 8 amps 0120 VAC 5 6 amps 0230 VAC Visi Diner and Milk 10 8 amps 0120 VAC 5 6 amps 0230 VAC 1 3 Daily energy consumption varies considerably due to temperature humidity usage load schedule etc Based on our testing done to ANSI ASHRAE Standard test conditions 75 F 45 rH the following values are presented for comparison only Low Temp vendor 10 48 kWhr day Energy efficient Low Temp available in California amp
51. ers Mounting and Connecting Coin Mechanism 3 2 CONTROL BOARD 3 1 Configuring Motors Program Chip 3 1 Test Loading and Configuration 111 3 2 3 4 4 2 4 2 4 2 4 3 4 3 5 1 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 5 13 5 14 5 15 6 1 6 2 6 3 6 4 6 5 6 6 6 7 6 8 Installing Price Labels Setting Prices Scrolling Prices ON SITE INSTALLATION Remove Shipping Boards Placing the Vendor in Location Leveling the Vendor False Leg Installation Initial Power Up and Cool down TRAY ADJUSTMENT AND CONFIGURATION SNACK CANDY AND FOOD TRAY Removal Installation BOTTLE TRAY Removal Installation TRAY VERTICAL POSITIONS Removal Installation TRAY COLUMN POSITIONS CHANGING DIVIDERS CHANGING HELIXES HELIX ADAPTER HELIX EJECTOR HELIX ALIGNMENT DEVICE MOTOR POSITIONS HOME BOTTLE TRIPPER BAR AVOIDING PRODUCT HANG UPS TALL PRODUCT VENDING CANDY PUSHER BAR INSTALLATION OPTIONAL 1 5 HELIX TRAY General Information Tray Adjustment and Loading SERVICE PROGRAMMING SERVICE MODE ERROR CODES ACCOUNTING DATA FILL DISPENSE DELAYED SALES TEMPERATURE PRICE SETTINGS Set Prices ValueVend TRAY SETUP Test Motors 4 3 4 3 4 3 4 4 4 4 4 4 4 4 4 5 5 2 5 2 5 3 5 3 5 3 5 3 5 3 5 3 5 4 5 4 5 4 5 4 5 4 6 9 6 10 6 11 6 12 6 13 6 14 6 15 6 16 7 1 7 2 7 3 7 4 7 5 7 6 8 1 Link
52. et Dimensions 1 5 Figure 1 4 Example Configuration 1 6 8 8 DEFROSTING THE EVAPORATOR COIL 8 3 Figure 3 1 Control Board Components 3 1 8 9 TESTING THE TEMPERATURE SYSTEM Figure 4 1 Tip Over Warning Td H amp S 8 4 Figure 4 2 False Leg Rails 4 5 Ban BENED I Bui Figure 5 1 Bottle Tray Rails 5 1 l Figure 5 2 Large Bag Vending 5 3 8 11 REPLACING THE POWER CORD amp GFCI TEST 8 4 Figure 5 3 Pusher Bar Vending 5 4 Figure 5 4 Optional 1 5 Helix Tray 5 4 oe AAA TRENE NEOR 99 Figure 8 1 Loading Control Software 8 1 9 WIRING DIAGRAM 9 1 Figure 8 2 Refrigeration Unit Housing 8 1 Figure 8 3 Temperature Sensor 8 4 10 SUPPORTED DEX FIELDS 10 1 Figure 8 4 Replacing Power Cord and Protective 8 5 11 OPTIONAL EQUIPMENT 11 1 0 Figure 9 1 Wiring Diagram Sheets 1 2 9 1 12 WARRANTY 12 1 PUBLICATION NOTICE L0118 Revision E ECN 2370 It is our intent to assist our customers with up to date documentation however this manual may not contain all updates and is subject to revision without notice Please contact our Service Department with your requests or comments 111 1 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 1 0 INTRODUCTION Congratulations on the purchase of your new AMS Sensit 3 vendor All Sensit 3 models including Snack Visi Combo Bottle and Food Combo Visi Diner and Milk are versatile high capacity vending machines AMS machines are designed tested and built to provide years of reliable low maintenance service in an indoor environ
53. ged into the null modem adapter The 74 jack from the utility cable is then plugged into the DEX plug on the control board other DEX functions cannot be used while the DoubleTalk LT is plugged in A dedicated cable could also be constructed 6 11 SALES BLOCKING Four separate time periods in each day of the week can be set during which selections can be blocked prevented from vending All or any combination of selections in the vendor can be blocked from vending or are exempt from blocking free to vend SET PERIODS 1 4 1 Enter the number 1 4 of the time period to set up For example choose 1 2 Enter the time when sales blocking period 1 is to start then press SAVE as indicated 3 Select a m or p m for starting 4 Enter the time when sales blocking period 1 is to end then press SAVE as indicated 5 Select a m or p m for ending NOTE A time period can be started for example at 9 00 p m and may be set to end at 6 00 a m which would be the following day 6 Starting with Sunday press 1 blocking will be ON or OFF Select 2 to continue with the next day of the week 7 NOTE Sales blocking as set in the vendor may be turned ON or OFF by turning one or more days of the week ON or OFF ALL SELECTIONS 1 To block all selections in the vendor in time period 1 select YES for ALL SELECTIONS 2 To choose different selections to block in time period 1 select NO Choose the combination of sel
54. geration unit not running aness Temperature setting in the control board is set too high p 9 Remgera tone ay names Connect refrigeration relay harness disconnected I Check for low voltage and high Inoperative Relay voltage Defective refrigeration relay Replace relay Allow 3 minutes for system pressure to equalize then try again Over pressure timer 7 5 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 8 0 MAINTENANCE 8 1 UPGRADING FIRMWARE Occasionally it may be necessary to take advantage of new software features The software can be upgraded by using a micro SD card available at most electronics retailers 8 1 MICRO SD CHIP N tn Jw y A N e CHIP SOCKET f 3 Figure 8 1 Loading Control Software Locate the socket for the micro SD program card Refer to Figure 8 1 Load the program chip into the socket it will only fit one way Push in until it latches in place Press the yellow Mode button Three software options will be shown on the display Press 3 then the key to scroll through the options When the desired software is shown on the display press the key The selected software will be loaded and verified this will take about 30 seconds After the software has been loaded the vendor will re boot and display will show the software number version and name Remove the chip by pushing it into the socket a s
55. ghtly and slide it towards you 4 A vacuum attachment with a brush or a bristle brush may be used to remove dirt and lint from screen CAUTION Condenser fins are sharp 5 Remove dust from the condenser fins and coils Do not damage the fins or coils 6 Do not use water or other liquid chemicals or solvents 7 Reinstall the clean and dry removable screen by sliding it back into the holder 8 Close door on chiller housing and turn the two tabs to hold door closed 9 Clean the floor under the vendor with the brush removing any obstructions such as cardboard and wrappers 10 Close the vendor door 8 4 CLEANING THE VENDOR EXTERIOR Clean the vendor exterior as necessary using mild household cleaners and water Dampen a cloth or sponge with the cleaning solution and gently wipe clean the exterior 1 Donot use chemicals or solvents These can damage paint plastic trim and decals 2 Do not use abrasive cleaners 3 Do not use a water jet 4 Do not let water or cleaning solutions contact electrical or electronic components 5 Clean the glass front inside and out with a good window cleaner 8 2 AMS SENSIT 3 GLASS FRONT VENDOR 8 5 CLEANING THE VENDOR INTERIOR Clean the interior using mild household cleaners and water Dampen a cloth or sponge with the cleaning solution and gently wipe the interior surfaces clean Some vendors use a door liner made from ABS plastic This liner will crack if chemica
56. hin the cabinet A temperature sensor located near the evaporator measures the temperature of air entering the evaporator When this temperature is above the temperature setpoint the compressor and condenser fan are turned on When the temperature falls to 4 F below the temperature setting the compressor and condenser fan are turned off Refer to Section 6 6 Refrigeration Controls 1 The refrigeration system is operated through the control board A temperature sensor in the cabinet relays the current temperature to the control 2 Ifthe temperature is above the setting that has been programmed in by the user the control sends a 24VDC signal to the refrigeration relay The energized relay closes to complete the high voltage circuit 3 2 AMS SENSIT 3 GLASS FRONT VENDOR L0118E that powers the compressor and the condenser fan 3 Ifthe compressor should overheat a thermal overload removes power to the compressor until it has cooled 4 To protect against evaporator freeze up after one hour of continuous running the compressor will be shut off for 7 5 minutes to allow for defrosting 5 When the temperature in the cabinet reaches 4 F cooler than the temperature setting the control de energizes the relay breaking the circuit powering the compressor 6 The control will also shut off the compressor if the door is opened This is to prevent the fan from drawing in outside air which may freeze up 7 After the compress
57. how the value of the coin and the total number of coins in that tube Note that coins can also be added through the back of the changer However the control will not be have an accurate count of the coins in the tube unless the tube is filled completely When the high level sensor in the tube detects coins the control will set the correct coin count for that tube 6 5 DELAYED SALES The user can delay sales of specified selections to give the product time to settle or cool The delay must be manually started each time sales are to be delayed Delayed sales do not add to or subtract from the time limits imposed by the Health and Safety rules Refer to Section 1 2 To automatically prevent sales during specific days and times use SALES BLOCKING Refer to Section 6 11 1 START DELAY Begins the sales delay timer Before starting the timer choose menu item 5 EDIT SEL NS to specify which selections will be delayed Customers will not be able to purchase those selections until the delay period ends 2 CANCEL DELAY Stops the delay timer and allows vending of all selections 3 SET DELAY Adjust the time of the delay timer in 15 minute increments 4 CLEAR ALL Clears all selections that were chosen to be delayed 5 EDIT SEL NS View and change the delay status of all selections The user can choose to apply the delay to a single selection a tray or all selections in the vendor 6 6 TEMPERATURE The user can
58. icio de 120V REQUERIMIENTO DE SERVICIO ELECTRICO PARA CERTIFICACION CE ESTE EQUIPO SE PUEDE UTILIZAR SOLAMENTE EN ESTABLECIMIENTOS QUE CONTENGAN UNA CAPACIDAD DE CORRIENTE DE SERVICIO DE POR LO MENOS 100A POR FASE Y SUMINISTRADOS POR UNA RED DE DISTRIBUCION QUE CONTENGA UN VOLTAJE NOMINAL DE 400 230V EL USUARIO DEBERA CONSULTAR CON UNA AUTORIDAD DE SUMINISTRO SI ES NECESARIO PARA VERIFICAR QUE LA CAPACIDAD DE CORRIENTE DE SERVICIO EN EL PUNTO DE INTERFASE ES SUFICIENTE PARA ESTE EQUIPO Les Utilites Electriques Necessaire Pour Conformement Aux Regles CE Le suivant condition applique seulement mod le en utilisant Y HP compresseur et montrer le CE sur l en s rie plaque Si cette condition s applique votre vendeur vous verrez un decal de m me exprim sur le dos du vendeur pr s du cordon d alimentation Cette condition ne s applique pas au service de 120V d utilisation de vendeur LES UTILITES ELECTRIQUES NECESSAIRE POUR CONFORMEMENT AUX REGLES CE CET EQUIPEMENT NE DOIT UTILISER QUE SUR LES LIEUX AVEC UNE CAPACITE DU COURANT AU MOINS 100A LA PHASE FOURNIE A UN RESEAU DE DISTRIBUTION AVEC UN VOLTAGE NOMINAL DE 400 230V LA PERSONNE QUI SE DETERMINER PENDANT UNE CONSULTATION AVEC L ADMINISTRATION DU SECTEUR S IL FAUT QUE LA CAPACITE DE COURANT AU POINT D INTERFACE EST ASSEZ POUR CET EQUIPEMENT 4 2 VENDOR PREPARATION Inspection Inspect the vendor carefully for shipping damage prior to signing the carr
59. ier s delivery receipt Check for dents on the top or sides of the vendor bent legs broken glass or other damage on the exterior of the machine Check the interior for components that may have been knocked loose or other damage Mounting and Connecting Bill Validators and Card Readers The AMS vendor will support any NAMA approved Multi Drop Bus MDB bill validator or card reader Please read the device manufacturer s literature before proceeding 1 Always disconnect power to the control board before servicing 2 Onthe inside of the main door locate and open the access doors on the left side Locate the white plastic coin chute which leads from the coin slot on the front of the door Above the coin chute are 2 metal plates each fastened to a set of 4 threaded mounting studs which correspond to the mounting holes in the bill validator Either set of mounting studs may be used for a bill validator or card reader The lower mounting position is ADA approved for consumers with disabilities 3 Remove the four nuts that retain the steel cover panel Remove the steel cover panel then press out the plastic cover panel in the escutcheon 4 Refer to the manufacturers literature for instructions on accessing the mounting holes in your device Place the mounting holes over the threaded studs and reinstall the nuts Some devices may require spacers which are available from AMS Part Number 20258 5 Connect the wiring harness
60. ition of the helix will automatically be set to the correct position when a product is vended Refer to 6 7 3 Motor Type to change motor action 8 If desired the end position can be set manually by pulling the helix out of the motor rotating it and reinserting it in the motor 9 Test vend the product and add a helix ejector if necessary The helix ejector is a plastic device installed on the front end of 4 3 the helix to kick out the product Refer to Section 5 8 Helix Ejector Installing Price Labels After determining the product placement install the price labels The labels are shipped in the envelope with this manual 1 Insert the bottom edge of the label in the lower groove of the extrusion on the front of the tray 2 Carefully press in on the label until it bows enough to snap into the top groove of the extrusion Setting Prices After product placement and installation of the price labels set the prices into the vendor Refer to Section 6 7 Price Settings 1 Toenter the service mode press the mode switch on the control board Refer to Figure 3 1 or the decal inside the access door for the location of the mode switch 2 Using the or keys scroll through the menu to PRICE SETTINGS 3 Press 1 4 Enter the selection for which you want to set the price example 12 5 Press 9 to edit or change the price 6 Enter the price and press to save this price then do one of the three
61. k those unprotected selections with the included yellow labels or other means and to instruct route persons on loading restrictions FAILURE TO DO SO COULD RESULT IN AN UNACCEPTABLE HEALTH RISK TO THE CUSTOMER Note that all vendors shipped from the factory with FOOD firmware installed will be con figured for Health amp Safety protection of all selections 6 7 PRICE SETTINGS Before setting prices install a changer so that the control will recognize the proper scaling factor for your currency SET PRICES Enter the tray then the column for the first selection to be priced The current price for the selection will be displayed Press 9 to edit then enter the new price making sure to enter all digits after the decimal point The decimal is placed automatically based on the scaling factor from the changer Example For a price of 1 50 enter 1 5 0 The user can choose to apply the new price to that selection all selections on the tray 1 or all selections in the vendor 2 It is usually faster to set all selections to the most common price in the vendor 2 then change individual trays or items that have a different price VALUEVEND ValueVend starts with the prices that were set using SET PRICES Using ValueVend two selections are grouped together and offered at a reduced price This is possible with any possible pair of selections in the vendor including pairing a selection with itself Up to 10 such
62. k of the vendor for air circulation 3 Make sure the vendor does not block walkways or exits 4 Do not place the vendor in a location where it can be struck by vehicles 5 Leave atleast 18 inches between a wall and the hinge side of the vendor to prevent the door hitting the wall when opened or use a protective wall bumper The door must open wide enough to allow the trays to be pulled out 6 The vendor is designed to meet ADA guidelines for persons in wheelchairs using a parallel approach side of wheelchair adjacent to front of vendor Make sure there is adequate room to maneuver a wheelchair into this position in front of the vendor Leveling the Vendor For safe operation the vendor must be level 1 On the bottom of the vendor are four 4 threaded leveling legs located at the corners of the cabinet and a fifth support screw under the door Before beginning be sure that all five leveling legs are screwed in completely 2 With the door closed and locked check the four main legs and adjust any leg that is not contacting the floor Make sure the support screw under the door is all the way up and is not contacting the floor at this time 3 Place a level on top of the cabinet and check for horizontal from side to side 4 Adjust the leveling legs on the low side one turn at a time until the cabinet is level 5 Repeat the last two steps to level the vendor front to back 6 After the vendor is level adjust the suppo
63. l solvents or harsh detergents are used 1 Unplug the vendor from the power socket 2 Open the vendor door 3 Do not use chemicals or solvents These can damage paint extruded plastic parts and other plastic parts Do not use abrasive cleaners Do not use a water jet Do not let water or cleaning solutions contact electrical or electronic components 7 Allow to air dry or place a window fan on the floor in front of the open interior 8 When dry plug in the vendor DES 8 6 LUBRICATION WITH LITHIUM GREASE Once a year the bottle tray rail ball bearings and door moving parts should be lubricated with grease a Pull out the tray The tray rail is constructed of telescoping channel sections Apply a very light coating of white lithium grease on the outside of the first two sections along the top and bottom edges b Apply grease on the inside of the last two sections along the top and bottom c Apply grease or similar lubricant to the door lock bolt threads and the door hinges as necessary d Wipe off excess grease No other lubrication is required 8 7 LAMP REPLACEMENT Replacing Optional Fluorescent Bulbs 1 2 3 8 3 Unplug the vendor from the wall Open the door If applicable remove the lamp cover from over the defective bulb Turn bulb one quarter turn and at both ends at the same time slide out through the slots in bulb sockets Remove one of the two black end caps from
64. llow mode button on the control board Refer to Figure 3 1 If there are no errors ACCOUNTING DATA is displayed Press or to scroll through the errors and functions Return to vend mode by closing the door pressing the mode switch or allowing the 2 minute time out to occur For convenience there is an instruction card inside the cabinet and the back cover of this manual that presents the basic information in this section in a flow chart format 6 2 ERROR CODES Any errors that have been recorded will be displayed when the mode switch is pressed Section 7 3 provides descriptions of errors and tips for troubleshooting them ALWAYS CORRECT THE ERROR BEFORE CLEARING THE MESSAGE 1 NEXT ERROR View the next top level error code 2 1 SUBLVL ERRORS Displays any sublevel error codes 3 2 DETAILS Displays date and time of the ast sublevel error 4 0 CLEAR ERROR Erases the error code from memory 6 3 ACCOUNTING DATA Limited sales information can be displayed directly on the vendor display More detailed sales information is contained in the DEX data This data can be collected with any DEX data collection system 1 HIST VENDS Displays number of vends since initialization of the control board 2 HIST CASH Displays the total sales since initialization of the control board 3 RESET VENDS Displays the number of vends since the last reset 4 RESET CASH Displays the total sales since the las
65. lue credited to cashless device since last reset Value of cashless discounts since last reset Number of cashless discounts since last reset Value of cashless discounts since initialization Number of cashless discounts since initialization Value of cashless overpay since last reset Value of cashless overpay since initialization Transmission Control 757 Number of Included Sets 1 Number of reads with reset since initialization Date of the current read out Time of current read out This terminal interrogator identification Date of the last read out Time of the last read out Last terminal interrogator identification Date of first DEX configuration Time of first DEX configuration Installation terminal interrogator identification during first DEX configuration Number of power outages since last reset Number of power outages since initialization Record Integrity Check least significant byte first Machine serial number Machine Asset Number System Date yymmdd System Time hhmm System Daylight Savings Mode OFF NA EU AUS Machine serial number Machine model number ID103 ID106 ID107 ID108 ID401 ID402 ID403 ID501 ID502 ID504 PA101 PA102 PA103 PA201 PA202 PA203 PA204 PA205 PA206 PA207 PA208 PA401 PC101 PC102 PC103 TA201 TA202 TA203 TA204 Machine Software Revision Machine Asset Number VIDTS stage 5 VIDTS revision 0 Decimal point position Numeric Cu
66. mall amount It will unlatch and slide out when pressure is released Check options and set prices as needed Note that prices and settings but not DEX data are saved and restored during this process 10 Store the micro SD card in a safe place The small program that starts the sequence of loading the program into RAM is known as a boot loader This can be upgraded in the same manner as firmware but prices will NOT be saved 8 2 CLEANING THE REFRIGERATION UNIT AMS recommends cleaning the inside of the refrigeration unit at least twice a year under normal conditions more often in dusty environments See next page for cleaning vendors with removable bottom screen s 2 A A eia ae lon d T D Pa al EM ll a i A 1 E N JU E m a 1 1 f 1 1 1 1 i I cet 1 i A j QU s s 8 j us i I un FE j ane E i a E a Oe SS ft 1 E d ae ud 1 aoe E ti 4 j qe mE n fe fi E ra E a A en a d geom a a d Figure 8 2 Refrigeration Unit Housing CAUTION Always wear eye protection and gloves when cleaning vendor Condenser fins are sharp 1 Unplug the vendor 2 Remove the temperature sensor from refrigeration unit housing 3 Remove the refrigeration unit h
67. me position If one motor runs slightly faster the slower will correct itself Depending on motor configuration the motors may jog twice to try to dislodge hanging product Note When not in Service Mode and with door open press to reset switched motors to Home position Not available for non switched motors Refer to Section 6 8 Motors already at home will not move SII Vend Motors A Sensit Il vend motor has a plastic case which is all ivory in color A dual helix motor allows two helices one for CW and another for CCW rotation to be installed The dual helix housing only allows helices to be adjacent to each other These motors have been discontinued and are replaced with S3 vend motors See section 6 8 when changing motor types Helices There are four sizes of helices available approximately1 75 2 5 8 3 and 4 in diameter There are several pitches available in each size and is determined by counting the number of product openings in the helix Refer to Sections 5 6 through 5 10 Dividers The dividers separate product columns on the tray On snack trays 2 horizontal slots in the divider allow for the installation of a candy pusher To remove the divider push rearward and lift To install insert the rear tab in the desired slot push rearward and then down Make sure the locking tabs on the bottom have engaged their respective slots and pull forward Bottle tray dividers are held in place with screws C
68. ment A fully insulated cabinet DEX data capability and flexible product configuration are just some of the many features built into every AMS merchandiser 1 1 SENSIT 3 SYSTEM Your vendor is equipped with the Sensit 3 control system The Sensit 3 system is a patented vend sensing system that detects when products fall into the delivery bin Basically a plane of infra red light is created across the top of the delivery bin and the Sensit 3 system can detect when the light has been blocked by a falling product Using this technology the vendor knows when your customer gets the product The Sensit 3 system has several important benefits Guaranteed Delivery If during the vend the product hangs up or an opening was missed in loading the helix can rotate several additional partial revolutions to attempt to deliver the product No more hitting or shaking the vendor to get products that did not fall Instant Refund If the customer does not receive a product he can receive a full refund by pressing the coin return or he can select another product No more refund requests Adjustable Helix Motion With the Sensit 3 system the helix can stop as soon as the product falls or when the helix returns to the home position See section 6 8 for more information Additional Benefits 1 Opening the delivery bin door will not affect the Sensit 3 system The sensors are located above the delivery bin and will not be blocked by the bin
69. met if the temperature in the vendor exceeds 41 F for more than 15 minutes a HS1 error will be generated and the vendor will not allow sales of protected items Selections that are exempt from Health amp Safety protection will still be available See section 6 6 H amp S Software To meet these requirements all AMS refrigerated food vendors have control software with a built in Health amp Safety H amp S function The H amp S function is activated automatically in food vendors when the temperature is set to 41 F or below Unless otherwise specified by regulatory agencies AMS recommends setting the temperature to 40 F when vending perishable food products See section 8 9 to test H amp S Protection In the event the temperature exceeds the NAMA specifications following the recovery period or during normal operation an error will be generated and the vendor will not allow sales This protects the consumer from purchasing spoiled food H amp S error codes are detailed in Section 7 3 Mixing Potentially Hazardous Food From the NAMA Construction Standard 00 1B In single compartment machines vending both potentially hazardous and non potentially hazardous food areas not provided with an automatic shutoff control shall be clearly marked with labels lights or other means that will alert the route person not to stock potentially hazardous food in those areas Starting with firmware revision 0 94 all Sensit 3 Food ven
70. n the previous 4 hours This is a moving average and changes throughout the day If there are multiple reasons for a chiller to not be running the display will show the foremost reason listed i e door open takes precedence over low voltage Keypad The keypad is located below the display on the front of the door A vending selection is made by keying in the number combination that corresponds to the location of an item in the machine The keypad is also used to enter data in operation and servicing of the vendor Coin Return Button The coin return button is located next to the coin slot Pressing the coin return button will release bent or irregular coins that are not accepted by the changer If the machine fails to vend a selection that has been made pressing the coin return will return the full credit If the Force Vend option is disabled it can also return the full credit before a selection is made If the Bill Changer option is enabled the coin return will return change for bills inserted in the bill validator Lighting Options Several lighting options depending on the model and size of the vendor are available All options are intended to illuminate the products displayed on the trays Options include single fluorescent lamps and single or dual LED lamps with adjustable brightness control 3 5 OPTIONAL REFRIGERATION CHILLER SYSTEM Temperature Control The evaporator fan runs continuously to circulate air wit
71. nc is committed to designing and producing a safe product As with all electrical or mechanical pieces of equipment some potential hazards exist It is the intent of Automated Merchandising Systems through this manual and service technician training to alert individuals who will be servicing our equipment to these potential hazards and to provide basic safety guidelines To reduce the risk of serious injury or death please read and follow all warnings in this manual It is important that we point out that these warnings are not comprehensive Automated Merchandising Systems can not possibly anticipate all of the ways that service may be conducted nor all of the possible safety hazards that may result from service Therefore at all times we urge you to beware of hazards such as electrical shock mechanical entrapment and tipping a vendor during movement Automated Merchandising Systems strongly recommends a commitment to safety on the part of all servicing personnel or organizations Only personnel properly trained in vendor servicing should attempt any service to the internal components of the vendor Automated Merchandising Systems has no control over the vendor once it leaves our factory Maintaining the vendor in a safe condition is the sole responsibility of the owner If you have questions concerning safety or service or would like more information please contact the Automated Merchandising Systems Service Department at 304 72
72. nce last reset Number of all discounted paid vends since initialization Value of all free vends since initialization Number of all free vends since initialization Value of all free vends since last reset Number of all free vends since last reset Receiving devices should not be designed to expect any particular transmission order If firmware or BOOT is upgraded installation numbers are reset to zero Certain fields are omitted if all element values are zero 10 2 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 11 0 OPTIONAL EQUIPMENT Part No 20449 Kit Candy Pusher The candy pusher is an adjustable bar that mounts to any tray divider to keep tall candies from falling sideways Four of these are provided with the standard glass front vendor Part No 20450 Kit Helix Splitter The helix splitter is a plastic divider that can be inserted into a small helix to divide each coil into two product openings thereby doubling product capacity The helix splitter works best with narrow products such as Life Savers Part No 20535 Kit Cup Rail Small Helix Part No 20536 Kit Cup Rail 4 Helix Part No 20723 Kit Cup Rail 3 Helix The cup rail is a flat plastic bar that can be placed inside the helix to provide a flat surface for rigid flat bottomed packages that otherwise do not stay upright when placed in a helix Examples would be drink boxes small bottles or individual serving cups of soup pudding etc
73. ndor 1 Snap the pusher bar into the retainer 2 Rotate the pusher bar to accommodate the product TRAY DIVIDER RETAINER Ss Figure 5 3 Pusher Bar Installation 5 15 OPTIONAL 1 5 HELIX TRAY ADJUSTMENT AND LOADING General Information Some vendors are equipped with an optional 1 5 Helix Tray designed to vend small candy gum and mint packs The 1 5 Helix Tray can also be ordered separately for new installations Refer to Section 11 for installation kits Tray Adjustment and Loading As delivered from the factory there are two wide columns for products such as mints and two narrow columns for products such as gum However the tray may be reconfigured to fit the product being vended by adjusting the position of the column dividers Refer to Figure 5 4 The dividers being adjustable change the column width Adjust the divider position by removing the screw at the rear of the divider Pull on the divider towards the front of the tray to loosen it Reposition the divider by inserting the mounting tabs into the appropriate slots Push the divider down and to the rear to tighten it into place Reinstall the screw at the rear of the divider Test the column for proper vending Mounting Screws N 1 9 t Dividers Figure 5 4 1 5 HELIX TRAY 5 4 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 6 0 SERVICE PROGRAMMING 6 1 SERVICE MODE Access the service mode by pressing the ye
74. nes ANSI UL 541 and the Standard for Refrigeration Equipment CAN CSA C22 2 No 120 Standard for Safety for Vending Machines ANSI UL 751 and the Standard for Vending Machines Consumer and Commercial Products CAN CSA C22 2 No 128 Additional Standards Certain models comply with the following European Union European Economic Area CE European Conformity 2007 Appliance Efficiency Regulations CEC 400 2007 016 REV1 Natural Resources Canada NRCan Energy Efficiency Regulations OEE Americans with Disabilities Act See Section 4 3 2 2 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 3 0 VENDOR SYSTEMS AND COMPONENTS 3 1 SENSIT 3 OPERATION 1 The Sensit 3 system is comprised of the primary sensor the secondary sensor and the control logic The primary and secondary sensors are attached to opposite ends of the hopper and infrared light is passed between them 2 When a selection is made the vend motor will begin to run After several seconds if no product falls in the hopper or motor returns to home position the motor will be stopped the credit will be maintained and the customer will be directed to PLEASE MAKE ANOTHER SELECTION 3 When the controller measures a variation in the light intensity during the vend cycle it recognizes that a product has fallen through the light into the hopper The controller stops the vend motor or returns to home position and removes the credit 4 When the vendor is ser
75. nstall the rail in the new position locate the rear T slots that will be used 2 Then push the two tabs at the back of the rail into the appropriate slots 3 Engage the hooked tabs at the front of the rail into the appropriate rectangular holes and pull down Make sure the rail is level Align the round hole in the rail with the hole in the column and replace the screw 6 Use these same steps for the other side 7 Reinstall the tray making sure the harness is routed over the top of the rail and all slack is draped to the outside of the rail ae 5 4 TRAY COLUMN POSITIONS Bottle tray column dividers are fastened in place and cannot be adjusted The tray columns used for snacks candy and food can be configured by the user for up to 10 columns wide for 39 cabinets or up to 8 columns wide for 35 cabinets for these trays Typically the vend columns are set to single 2 66 or double 5 32 width to be used with the standard small or large helices respectively Single and double width columns can be configured in any arrangement on the tray by following the procedure below Plan your tray arrangement before beginning to determine which extra parts may be required Contact your distributor to order the necessary parts 1 Disconnect the harness and remove the tray Place the tray on a flat stable work surface 2 Reposition remove or add tray dividers in the desired locations To remove the divid
76. nt interference with operation of the control board and software Relay AMS relays use a 24 VDC signal from the control board to close the relay and supply power to the refrigeration unit or other accessories Ballast The ballast provides the necessary power to the optional fluorescent lamp in the door Power Distribution Harness The power distribution harness splits the incoming power into individual leads for the high voltage components Ground Attachment The vendor electrical ground is made through the use of grounding studs or screws at the lower back wall of the right rail mount Earth ground and individual ground wires from the high voltage components are attached here and should always be replaced after service or repair 3 9 POWERED VENTILATION SYSTEM OPTIONAL On vendors equipped with a powered ventilation system a continuously running fan circulates air through the vendor and exhausts through the back of the cabinet 3 10 1 5 HELIX TRAY OPTIONAL The 1 5 Helix Tray is mounted below the bottom snack tray To load the tray with small products such as gum and mints grasp the tray and pull forward to unsnap the catches After loading push the tray to the rear until the catches snap in place The motors in the 1 5 Helix Tray operate in the same way as snack or bottle tray motors Refer to Section 5 15 3 4 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 4 0 VENDOR PREPARATION AND INSTALLATION Setting up a
77. ny linked selection will default to the master selection number and the control will vend the next linked selection in the sequence If motors are linked but not present or jammed the next available motor will run From Tray Setup select 2 Link Motors Enter Selection then select from the following 9 EDIT Use 1 amp 2 to select desired link roup saves this selection to this link group 0 CLEAR This will unlink the current selection The price will revert to its original value All other linked selections in that group will remain unchanged NEXT Press to increment by one selection Any selection number may be entered directly for faster access EXIT Returns to the Tray Setup menu Repeat for each linked selection Motor Type Motor Type allows the user to change the motor stop and credit deduction behavior See the table below for more details on the various settings available under this function Enter tray enter tray number to change motor type Press 1 to change motor type Press to save and exit Press 2 to save entire vendor to this motor type All motors on a tray must be of the same design SII or S3 but different motor types per tray can be used in the same vendor You must press 6 configure after making any changes to motor type or quantity of vend motors MOTOR TYPES ITEM DISPLAYED OPTION MOTOR STOP CREDIT DEDUCTION DEDUCTION HOME SENSOR 3 SII WITH HOMI
78. or from the control board 6 Adjust the white plastic coin chute as required to align the chute with the changer 7 Reconnect power to the control board Configuring Motors The vend motors MUST BE CONFIGURED after any changes in the arrangement type or number of motors have been made 1 Press the service mode switch on the control board Refer to Figure 3 1 2 Using the or the key scroll through the menu to TRAY SETUP 3 Press 6 to configure the motors Each switched motor is moved to the home position moving the motor only if it is not at home in addition to detecting connected motors If the number of motors displayed does not match the number of motors in the vendor press 1 2 to jog all the motors in the vendor 4 Watch the display for missing motors that should be connected The vendor will not vend from a given helix when the motor is 4 2 AMS SENSIT 3 GLASS FRONT VENDOR L0118E missing jammed or has home switch problems 5 After the motors have been configured check to make sure all the helices are in the home position If the end of a helix is not at its lowest position in the column pull it out of the motor turn it until it is and reinsert the helix into the motor Note When not in Service Mode and with door open press to reset switched motors to Home position Not applicable to motors set to Sensit Refer to Section 6 8 Motors already at home will not move Test Produc
79. or has shut down the control will wait until the compressor has been shut down 3 minutes and if applicable the door has been closed 10 seconds before restarting the compressor The delay allows pressure in the system to equalize 3 6 TRAY RAILS The rails are located inside the cabinet and are used to support the trays The rails are adjustable up and down in 1 increments Refer to Section 5 3 3 7 TRAYS Refer to section 5 and 11 for optional tray accessories Vend Motors Two types of motors may be used with this vendor The configuration of the machine will be different if all of one or another is used or if there is a mix S3 software can be used to best advantage if all motors are designed for homing but must be similar within the same tray The vend motors are snapped into mounting holes on the back of each tray The motor is driven by 24 VDC through a harness from the control board Refer to Section 4 2 and Section 5 10 S3 Vend Motors The S3 vend motors have a plastic case of which the rear half is blue S3 coupled motors can replace dual helix motors Where a dual helix motor is used replace it with a 23007 motor having a blue and ivory case for CCW rotation and a 23007 01 motor having a blue and gray case for CW rotation and reinstall the helices Use Tray Setup in Service Mode to couple the motors in each column together causing them to turn at the same rate 3 3 Coupled motors will always stop at the ho
80. ousing Refer to Figure 8 2 CAUTION Condenser fins are sharp 4 Remove dust from the condenser fins and coils with a vacuum or stiff brush 5 Remove dust from the inside of the rear screen 6 Remove dust from the outside of the bottom screen 7 Replace the housing When reinstalling the refrigeration unit housing it is important to seal the housing completely to prevent air leaks Outside air leaking into the cabinet can cause condensation to form which can lead to water overflowing the drain pan or ice build up on the evaporator Follow the procedure below to ensure proper sealing a Locate the notches on the back right corner of the housing Refer to Figure 8 2 b Remove any duct putty from the notches Do not discard the putty It will be reinstalled in a later step c Set the housing in place making sure the drain line and power cord pass through the lower notch The insulated copper tubing should pass through the upper notch d Push the housing tightly against the back of the cabinet and visually check that the foam gasket is making contact on all sides e Continue to push on the housing while reinstalling the screws through the mounting tabs Be careful do not overtighten the screws f Remove the screen from the outside back of the cabinet g Press the duct putty into the notches Make sure to seal completely around the drain line power cord and insulated copper tubing h Reinstall the sc
81. ow vendor to cool down before loading perishable products 8 9 TESTING THE TEMPERATURE SYSTEM Health and Safety 1 Enter the service mode Refer to Section 6 0 2 Press or until the Temperature section appears then press 2 to view the current set point The temperature will be displayed in both Fahrenheit and Celsius The setpoint of the vendor must be 41 F or lower for the H amp S option to be enabled 3 Press 5 to initiate the NAMA H amp S 15 minute Automatic Shutoff Controls test At this point the sensor can either be temporarily disconnected causing the controller to assume a temperature of 125 F 49C or relocated outside the cabinet Relocating the sensor outside will allow the sensor to be tested as well 4 The sensor is mounted to its bracket using two spring clamps Refer to Figure 8 3 To remove it first unwrap the sensor wire from the two slots in the bracket and then slide the sensor out of the two spring clamps 5 Relocate the sensor outside the vendor and allow to warm up above 41 Carefully close the door The temperature may be monitored by pressing the button The sensor bulb has a 20 25 second response delay to minimize hysteresis error before the correct temperature is displayed 15 minutes after the door is closed the display should read OUT OF SERVICE HS1 The vendor will not vend protected products until the door is opened and the error is cleared Refer to Section 6 2 6
82. pt horizontal for safe operation 2 Never place the vendor in an inclined position such as on a ramp or with all the legs not on the same horizontal surface 3 Never place the vendor in a moving environment such as on a ship without properly securing it in place 4 Never place the vendor in a location where it may be struck by a vehicle 5 Never transport an unsecured vendor or a vendor still containing product 6 Never attempt to lift or move the vendor by hand Always use equipment with the proper load rating Note that the Specification weight listed is empty weight Other Improper Conditions Hazardous conditions can be created by improper use or service of the vendor WARNING Do not use electrical appliances inside the vendor unless recommended by AMS 1 Always reinstall any parts removed during service to their original locations 2 Never make unauthorized modifications to any part of the vendor 3 Always replace components that are worn broken or otherwise unfit for use 4 Never use unauthorized parts or use parts for anything other than their intended application Ground Fault Circuit Interrupter This merchandiser is equipped with a Ground Fault Circuit Interrupter GFCI in compliance with UL 943 as required by ANSI UL 751 and 541 2 3 TEST STANDARDS AMS vending machines bearing the ETL mark have been tested and comply with one of the following standards Standard for Refrigerated Vending Machi
83. r in an FFV Part No 24056 Kit 39 High capacity Heavy product tray Based on a reinforced snack tray allows vending 10 columns of cans Part No 24057 Kit 39 High capacity Heavy product tray with scrolling prices Based on a reinforced snack tray allows vending 10 columns of cans Part No 24046 Kit Mini Dispenser Replaces a snack selection with 1 5 helix and spacer Part No 24012 x Kit Scrolling price conversion Convert any tray to new scrolling prices Specify tray type when calling the factory Part No 22986 Kit EnergySENSIT Lighting Installation All parts needed to add this feature to vendors not configured for HE from the factory AMS SENSIT 3 GLASS FRONT VENDOR L0118E 12 0 LIMITED WARRANTY Automated Merchandising Systems Inc AMS warrants this equipment to the Original Purchaser only for a period of one 1 year from the date of shipment to be free under normal use and service from defects in material or workmanship and for three 3 years on the refrigeration unit electronic control board and the two sensor boards The refrigeration unit consists of the compressor fan motors relay and the sealed components of the system Light bulbs glass and painted surfaces are not covered by this warranty Should any part prove defective within the warranty period AMS will repair or replace at its option the defective component AMS will provide normal ground shipment for parts replaced unde
84. r warranty This warranty does not cover the labor or other costs associated with removal and reinstallation of a defective component All defective components at the option of AMS are to be returned properly packaged freight prepaid to AMS or to the authorized dealer or distributor from whom the equipment was purchased for verification of the defect Prior to returning any parts for replacement the customer is to contact the AMS Service Department at 304 725 6921 for return authorization AMS reserves the right to refuse any collect shipment This warranty applies only if the equipment has been serviced and maintained in strict accordance with the instructions presented in this service manual and no unauthorized repair alteration or disassembly has been done Any defects caused by improper power source abuse of the product accident alteration vandalism improper service techniques or damage incurred during return shipment due to improper packaging will not be covered by this warranty Likewise any equipment that has had the serial number removed defaced or otherwise altered will not be covered by this warranty AMS reserves the right to make changes or improvements in its products without notice and without obligation and without being required to make corresponding changes or improvements in equipment already manufactured or sold 12 1 SERVICE MODE e Open door and press the yellow switch on the control board to enter SERVICE
85. reen 8 Reinstall the temperature sensor 9 Plug in the vendor 8 3 CLEANING THE BOTTOM SCREEN Obstructions and lint blocking the air flow up into the chiller condenser can damage the chiller Clean monthly to allow air to flow through the chiller condenser A Clean Screen reminder has been added to help keep the chiller working at maximum efficiency Approximately every 280 hours of chiller operation a beep display reminder will occur when the vendor door is opened This represents approximately 1 month of use in an average indoor placement Clear the reminder by entering Service Mode Clean the rear screen as needed by using the instructions given in Section 8 2 Cleaning the Refrigeration Unit Cleaning Fixed Bottom Screen 1 Open the door to the vendor to stop the chiller 2 Avacuum attachment with a brush is preferred however a bristle brush may also be used 3 Do not use water or other liquid chemicals or solvents 4 From the underside of the vendor gently sweep lint away from the screen with the brush Do not push the lint into the screen 5 Clean the floor under the vendor with the brush removing any obstructions such as cardboard and wrappers 6 Close the vendor door Cleaning Removable Bottom Screen 1 Open the door to the vendor 2 Turn the two tabs on the chiller housing and swing the chiller cover door all the way up 3 With a finger in the removable screen handle lift it up sli
86. rn a helix with considerable torque creating a possible entrapment hazard Disconnect power to the vendor or control board before freeing a jammed helix or motor Always restrain or block the helix before freeing a jammed or caught product Reminder generated by Not an error but an aid for the service NONE l control board person See section 8 3 CAUTION Use caution when freeing jammed product Refer to 2 2 4 Clear any jammed products from the indicated vend columns To reset the error first enter service mode then select Tray Setup Refer to Section 6 8 Press 1 then then 3 The control will attempt to run the jammed motors If the motor had been taken out of the motor matrix it will be re established in the matrix 7 2 7 5 WATER FORMATION IN THE CABINET 2 Make sure the door is properly tightened Water formation in the cabinet indicates an so that it makes contact with the gasket air leak which allows moist air to continually enter the on all sides cabinet and condense on the evaporator 3 Make sure there are no foreign objects interfering with the vend door and the 1 Make sure the refrigeration unit cover vend door closes properly gasket is sealing properly all the way around In particular check the openings where the refrigeration lines and drain tube pass through the cover 7 6 MACHINE TROUBLE SHOOTING CHART These openings should be sealed The following troubleshooting chart may be
87. rrency Code 1504217 Alphabetic Currency Code System Date yymmdd System Time hhmm System Daylight Savings Mode OFF NA MEX EU AUS Product number set to the selection number e g 12 Product price Product Identification Customer Facing product name Number of products vended since initialization Value of paid products since initialization Number of products vended since last reset Value of paid product sales since last reset Number of discounted paid vends since initialization Value of discounts given since initialization Number of discounted paid vends since last reset Value of discounts given since last reset Number of free vends since initialization Product number one based index Product price Product Identification Value of vend token sales since initialization Number of vend token vends since initialization Value of vend token sales since last reset Number of vend token vends since last reset SE01 SE02 VA101 VA102 VA103 VA104 VA105 VA106 VA107 VA108 VA301 VA302 VA303 VA304 Number of Included Sets Transaction Set Control Number 0001 Value of all paid sales since initialization Number of all paid vends since initialization Value of all paid sales since last reset Number of all paid sales since last reset Value of all discounts since initialization Number of all discounted paid vends since initialization Value of all discounts si
88. rt screw under the door until it contacts the floor False Leg Installation WARNING The False Leg helps to prevent the machine from tipping forward when the vendor door is open and one or more bottle trays are extended Failure to install the false leg on vendors with bottle trays may result in serious injury Refer to Figure 4 2 fa WARNING PRECAUCI N DO NOT EXTEND MORE THAN ONE TRAY AT A TIME TO PREVENT TIPPING NO SACAR M S DE UNA CHAROLA A LA VEZ PARA PREVENIR UNA CAIDA REV D Figure 4 1 Tip Over Warning CAUTION Wear gloves edges may be sharp Always wear eye protection when servicing vendor TOOLS REQUIRED 1 4 Nut driver or socket wrench 1 Align the holes in the top of the false leg with the 1 8 holes on the left side of the bottom of the door Refer to Figure 4 3 The closed end of the false leg should be facing forward 2 Install screws through the holes and tighten until snug Do not over tighten 4 4 4 5 AMS SENSIT 3 GLASS FRONT VENDOR L0118E Figure 4 2 False Leg Installation Initial Power Up and Cool down When placing a refrigerated machine on a new location it is important to allow the machine to cool to the operating temperature prior to placing products in the machine All food products are to be pre packaged Depending upon the machine s initial temperature and ambient conditions it will take about 2 to 4 hours to accomplish this Normal practice is to place a machine
89. s With Sensit 3 extra wide product can be vended by coupling two motors 1 Form a column between dividers wide enough for the product When viewed from the front of the tray install a clockwise CW motor and helix on the right side of the column and a counter clockwise CCW motor and helix on the left side of the column Note that all normal or standard motors and helices turn CCW to vend product The motors can be any distance apart The helices must be of the same pitch 2 Using the configuration menu couple the two motors together See Section 6 8 3 Install the product into the two helices Change the selection and price on the tray When this product is selected the two helices will turn at the same rate to vend the product The bottom tray shown in the above example contains four columns with small diameter coupled helices The pitch is 7 for all columns so the configuration on this tray can hold 7 x 4 28 products Again the 39 vendor is wider and its tray can hold 5 coupled sets Patent Disclosure This vendor and or certain of its components are covered by one or more of the following U S and International patents U S 6 041 962 6 145 699 6 202 888 6 384 402 6 520 373 6 708 079 6 794 634 7 191 915 7 246 719 7 343 220 B2 7 446 302 Canada 2 329 314 Mexico 230 714 1 6 AMS SENSIT 3 GLASS FRONT VENDOR L0118E 2 0 SAFETY 2 1 COMMITMENT TO SAFETY Automated Merchandising Systems I
90. side to the left as shown The cover will help prevent the power cord from being removed CORD EXITINC LEFT EXPLODED VIEW Figure 8 4 Power Cord and Protective Cover 10 8 5 Align the holes in the cover with the holes on the back of the machine Reinstall 6 screws through the holes in the cover Do not over tighten the screws Loop the cord under the cover and back to the left Install the wire tie around the fold and tighten it Install the wire tie and attached power cord by inserting the locking tab into the hole in the cover Plug the power cord into the power outlet The power should come on in the vendor If the power is on in the vendor test the GFCI as follows press the TEST pushbutton on the GFCI for 1 second to trip the GFCI and shut it off The vendor power should turn off Then press the RESET pushbutton for 1 second to return the GFCI to normal operation The vendor should turn on If the power is not on in the vendor check the GFCI as follows press the TEST pushbutton on the GFCI for 1 second to trip the GFCI and shut it off Then press the RESET pushbutton for 1 second to return the GFCI to normal operation The vendor should turn on If there is no power check the power outlet at the wall If there is power at the outlet check for power at the plug end of the power cord If everything is operational return the vendor to its position next to the wall L0118E 8 12 STORING THE VENDOR If th
91. ssages Note that Service Mode messages are available in Primary language only Secondary If desired the user can select a secondary language for the display of all messages Messages will be displayed first in the primary language then in the secondary language Product Sensor If set to Y the vendor will use the product sensor optional to determine if there is product in the delivery bin The control board will not allow vending until any product in the delivery bin is removed A REMOVE PRODUCT message will be displayed 6 7 This feature is used primarily when vending glass bottles and products that can be damaged by other falling products Speech A speech synthesizer option is available for use with RC Systems Inc DoubleTalk LT speech synthesizer It operates only while the vendor is in service mode The speech synthesizer vocalizes keystrokes and what is shown on the display The Options menu selection 5 enters the synthesizer on off menu Press 5 to toggle on off Press to exit to the Options Menu When turned on the synthesizer is inactive until the vendor is placed into service mode The synthesizer must be plugged into the DEX plug on the control board A utility cable AMS P N 20786 Harness Chip Programming may be used but it must be plugged into a male to male gender adapter Radio Shack 26 231B followed by a null modem adapter Radio Shack 26 264 The serial cable from the DoubleTalk LT is plug
92. t Loading Before putting the vendor on location it is a good idea to determine the placement of products on the trays Place at least one product in each helix to check for fit 1 Remove the cardboard spacers and ties securing the trays 2 Make use of Section 5 3 for tray vertical adjustments and Section 5 4 for tray column configuration when configuring your vendor to suit your product 3 Make sure the product can slide in and out of the helix easily If the product is too snug it may cause the helix to jam during vending Place it in a helix with a larger opening 4 Likewise if the product is too loose in the helix it may not vend properly Use a helix with the smallest opening that will allow the product to slide in and out freely Refer to Sections 1 4 and 5 5 through 5 9 5 Place tall narrow products in a column with a candy pusher bar which is an adjustable bar used to push the product to one side of the column Typically these are installed in columns 9 and 0 on the candy trays 6 Make sure there is adequate clearance between the tops of the packages and the trays above when sliding the trays in and out and when the product is being vended 7 This is also a good time to set the end position of the helix to make sure the first product is held securely in the helix To do this vend a product from each column The control stops the helix the instant the sensor detects a product falling in the hopper The end pos
93. t point Refer to Section 6 6 During predicted periods of inactivity the vendor will maintain a temperature equal to the temperature set point plus the temperature change value This value can be set from 1 F to 30 F For example 45 chiller set point 10 EnergySENSIT change 55 vendor temperature 6 9 PATT TIME The factory default is 7 days PATT TIME pattern time is a repeating cycle or time period that the surrounding environment experiences Although it can be set from 1 to 10 days 7 days represents the typical cycle of most environments in the US and many other countries In a swing shift type environment where employees work 4 days and then have 4 days off set the PATT TIME to 8 HIST FACT The factory default is 3 The HIST FACT historical factor is used to determine how much past data to use for predicting future periods of inactivity If set to 3 it will use data from three pattern times If set to 4 it will use data from 4 pattern times and so on It can be set from 3 to 15 The higher the number the less likely that someone will purchase a warmer than ideal product but the energy savings won t be as great DEL TIME The factory default is 3 hours DEL TIME delay time is the time it takes the vendible products to warm or cool by the TEMP CHG amount Typically a machine full of beverages will require a greater delay time than one full of snacks LIGHTING This is an optional feature in energy
94. t reset 5 HIST SELECTIONS Displays sequential number of paid vends for each individual selection since initialization of the control board Depending on the configuration up to 80 selections may be audited 6 1 Enter a selection by entering its characters The display will show the total paid count for the selection for 2 seconds At this time another selection may be entered All selections can be accessed this way Press to exit to the Accounting Menu 6 CLEAR VALUES Clears RESET VENDS RESET CASH RESET CARD and CASHBOX COINS 7 SERIAL NUMBER Allows programming of the serial number that will appear in field ID101 in the DEX data The user may also choose to have this programmed serial number used in place of the changer serial number in field CA101 8 RESET CARD Displays the total cashless sales since the last reset 9 CASHBOX COINS Displays number and value of coins in coinbox since last reset 6 4 FILL DISPENSE The FILL DISPENSE function allows the user to add coins to the changer or dispense coins from the changer 1 SELECT TUBE 1 6 To dispense coins press 1 through 6 for a 6 tube changer to dispense from tubes 1 6 Tubes are numbered starting with the lowest denomination Each key press displays the value of the coin being dispensed and the total number of coins remaining in that tube 2 OR INSERT COINS To fill the changer simply drop coins in the coin slot The display will s
95. test vending products 5 9 HELIX ALIGNMENT DEVICE The helix alignment device is installed under the bottom left side of the large helices to help keep them centered in their columns 1 To remove grasp the front of the helix alignment device with pliers and pull or pry upward Take care not to lose the plastic mounting clips 2 Reinstall by pressing the plastic mounting clips back into the mounting holes Note that the mounting flange goes toward the helix 5 10 MOTOR POSITIONS HOME Motor position can be changed sideways for different width columns and there are two mounting positions on the snack tray The lower and upper positions are used for the small and large helices respectively 1 Remove the helix Remove the harness terminals one small and one large 2 Press down and rearward on the top mounting tab then pull the lower mounting legs out of the mounting slots 3 Reverse the removal procedure to reinstall 5 3 4 After all motor changes have been made use the Tray Setup option in Service Mode to configure the motors 5 The vendor will not vend from a given helix when the motor is missing jammed or has home switch problems 6 After a motor has been configured check to make sure all the helices are in the home position If the end of a helix is not at its lowest position in the column pull it out of the motor turn it until it is and reinsert the helix into its motor 5 11 BOTTLE TIPPER BAR
96. the U S and Canada Consult a qualified electrician to check the outlet for proper polarity voltage and grounding Check the serial plate on the side of the door to confirm the vendor is rated for the outlet voltage Electrical Service Requirement for CE Compliance The following requirement applies only to models using 72 HP compressors and displaying the CE mark on the serial plate If this requirement applies to your vendor you will find a similarly worded decal on the back of the vendor near the power cord This requirement does not apply to any vendor using 120V service 4 1 ELECTRICAL SERVICE REQUIREMENT FOR CE COMPLIANCE THIS EQUIPMENT IS INTENDED FOR USE ONLY IN PREMISES HAVING A SERVICE CURRENT CAPACITY OF AT LEAST 100A PER PHASE SUPPLIED FROM A DISTRIBUTION NETWORK HAVING A NOMINAL VOLTAGE OF 400 230V THE USER SHOULD DETERMINE IN CONSULTATION WITH THE SUPPLY AUTHORITY IF NECESSARY THAT THE SERVICE CURRENT CAPACITY AT THE INTERFACE POINT IS SUFFICIENT FOR THIS EQUIPMENT Requerimiento de Servicio El ctrico para Certificaci n CE El siguiente requerimiento se aplica solamente a los modelo utilicen compresores de Y HP y que muestren la marca CE en la placa de serie Si este requerimiento se aplica a su dispensadora ver una calcoman a con una terminolog a parecida en la parte posterior de la dispensadora cerca del cord n de corriente Este requerimiento no se aplica a dispensadoras que utilizan un serv
97. the ball carriers out to the ends of the slide rails Refer to Figure 5 1 and hold in position Align the rails on the sides of the tray with the extended slide rails and insert Continue to hold the ball carriers and slide rails in place until the rails on the tray are firmly engaged in the ball carriers Push the tray in completely to lock the rails together Carefully extend the tray to check for proper installation Support the tray to prevent falling if the rails are not properly engaged Visually inspect the rails and gently pull the front of the tray side to side to make sure the rails will not disengage Route the tray harness over the rail in the cabinet and into the right column Connect the tray harness to the appropriate receptacle Inner Rail Attached to tray Tray not shown for clarity Figure 5 1 Bottle Tray Rails Ball Carrier 5 3 TRAY VERTICAL POSITIONS The trays can be adjusted to different vertical positions in 1 inch increments To reposition a tray use the following steps Removal 1 Remove the tray for access to the support rails Note that bottle trays have a screw in each rail holder 2 Remove the screw located at the front of each rail 3 The front of the rail can now be lifted upward and disengaged from the vertical column 4 Pull forward to disengage the rail from the slots at the back of the cabinet Use these same steps for the other side Installation 1 Torei
98. things listed below a To save the selection at this price press again b Press 1 to save all the tray selections at this price C Press 2 to save all the vendor selections at this price 7 The prices as set will be maintained by the vendor even if there is a power failure or if the machine is unplugged however prices will need to be reset if the program chip is changed or if the configuration of motors or trays is changed 8 Using the or keys scroll through the menu or exit the service mode by pressing the mode switch or closing the vendor door Scrolling Prices If the Scrolling Prices option is present prices are changed by simply rolling the price tape up or down A pencil eraser may help To repair or re configure the tray the covers simply snap on and off 4 3 ON SITE INSTALLATION Remove the Shipping Boards 1 Split the shipping boards by inserting a crowbar or wedge into the slots at either end 2 If necessary lift the vendor to remove the broken boards using properly rated equipment Do not tilt the vendor Do not attempt to lift the vendor with a 2 wheel hand truck Placing the Vendor in Location 1 Place the vendor within 5 feet of the designated power outlet The power outlet should be accessible when the vendor is in position and the ventilation opening in the back of the vendor must be clear of obstructions 2 Forrefrigerated models allow at least 4 inches between the wall and the bac
99. tions for perishable food vendors require that the temperature in the vendor must cool to 41 F within 30 minutes of closing the door note that Delayed Sales has no effect on this 30 minute cool down period This is to allow a recovery period following loading however all products should be chilled prior to loading After this requirement has been met the temperature in the vendor must never get above 41 F for more than 15 minutes For vendors having this software the H amp S function is activated automatically when the temperature is set to 41 F or below Unless otherwise specified by regulatory agencies AMS recommends setting the temperature to 40 F when vending perishable food products In the event the internal temperature exceeds the NAMA specifications following the recovery period or during normal operation an error will be generated and the vendor will not allow further sales This protects the consumer from purchasing spoiled food H amp S error codes are detailed in Section 7 3 The H amp S function can be tested by manually warming the temperature sensor to simulate the failure conditions Refer to Section 8 9 7 3 MACHINE ERROR CODES CAUSES AND SOLUTIONS Viewing Top Level Error Codes To view top level error codes enter the service mode by pressing the mode switch located at the lower right corner of the control board ACCT 7 1 DATA will be displayed if there are no errors or an error has been cleared wheth
100. to couple selections 24 and 27 The second column could also be 5 or 6 for this set In this example the display will read COUPLE 24 27 Press the to save these selections and move to the next selection Note that a coupled motor set will vend using the lowest numbered column selected In the example given above use 24 to select a product A column selection of 25 will display the message PLEASE MAKE ANOTHER SELECTION 6 5 If the button is pressed the display will move to the next selection Entering the desired number will also take you to another selection Press 0 to clear coupled motor sets from the control board The display will read XX COUPLE OFF To return to Tray Setup press the key at any time The tray numbers on the front of the tray should be changed to suit The Coupled Motor feature will not work with Sensit Il motors 6 9 MDB MULTI DROP BUS Settings The user can select the following settings Force Vend The factory default is N for no If set to Y the customer is forced to make a selection before the control will allow a refund If the selected product cannot be dispensed a full refund can be returned to the customer Note that using 6 8 1 3 CHANGE BILL will override force vend No Cheat The factory default is Y for yes If set to Y the control will not allow a vend to occur unless correct change can be returned to the customer If disabled the
101. to the MDB harness from the control board If two devices are installed connect the second device to the validator 6 Ifa coin mechanism has been previously installed disconnect it from the control board MDB harness and connect it to the validator or second device if installed 7 Reconnect power to the control board Mounting and Connecting Coin Mechanism Changer The AMS vendor will support any NAMA approved Multi Drop Bus MDB Coin Mechanism On some export models the Mars type Executive Mechanism is supported Please read the coin mechanism manufacturer s literature before proceeding 1 Always disconnect power to the control board before servicing 2 On the inside of the main door locate and open the access doors on the left side Locate the white plastic coin chute which leads from the coin slot on the front of the door Below the coin chute are 3 screws which correspond to slots on the back of the changer Do not adjust these screws 3 Install the changer by placing the large round opening at the bottom of each slot over a screw head Be careful to hold the wiring harnesses in this area out of the way Once each of the round openings are over the screw heads the changer is lowered to engage the narrow portion of the slot with the shank of each screw 4 Tighten the mounting screws reference manufacturer s literature 5 Connect the wiring harness to the bill validator if applicable or to the MDB connect
102. ue of cash in since initialization Value of cash to the cash box since initialization Value of cash to the tubes since initialization Value of bills in since initialization Value of cash dispensed since last reset Value of cash manually dispensed since last reset Value of cash dispensed since initialization Value of cash manually dispensed since initialization Number of DEX reads performed since initialization Number of door openings since initialization Value of cash discounts since last reset Value of cash discounts since initialization Number of cash discounts since last reset Number of cash discounts since initialization Value of cash overpay since last reset Value of cash filled since last reset Value of cash filled since initialization Control board serial number Control board model number Control board software revision Cashless 1 Serial Number Cashless 1 Model Number Cashless 1 Software Revision DA201 DA202 DA203 DA204 DA401 DA402 DA501 DA502 DA503 DA504 DA901 DA902 DXEO1 DXE02 EA301 EA302 EA303 EA304 EA305 EA306 EA307 EA401 EA402 EA403 EA701 EA702 G8501 IC101 IC106 IC501 IC502 IC504 ID101 ID102 Value of cashless sales since initialization Number of cashless vends since initialization Value of cashless sales since last reset Number of cashless vends since last reset Value credited to cashless device since initialization Va
103. vendor has been divided into three stages Step 4 1 confirms power and site suitability Step 4 2 includes preparations accomplished in the shop Step 4 3 is accomplished on site where the vendor is to be located 4 1 CONFIRMING POWER AT OUTLET Checking the Outlet U S and Canada AMS recommends using a dedicated outlet which can supply 15 to 20 amps per vendor Using a volt meter set to AC VOLTS check the voltage between the positive smaller lug entry and the ground lug entry or center screw on two lug outlets The reading should be between 110 volts and 130 volts Next check the voltage between the negative larger lug entry and the ground The reading should be 0 volts If your results vary contact a qualified electrician to correct the outlet wiring before plugging in the vendor Abnormal voltage reversed polarity or improper grounding may cause the vendor to malfunction or create hazardous conditions in the vendor resulting in possible injury damage to the vendor or fire The power cord is shipped in the hopper on the inside of the door The cord is supplied with a standard NEMA 3 wire plug If there are no 3 wire outlets available for powering the vendor a grounding adapter may be used to convert a 2 wire outlet to accept the 3 wire plug The adapter must have a ground tab or wire which must be fastened to the center screw of the outlet NEVER USE AN EXTENSION CORD WITH THE VENDOR Checking the Outlet Outside
104. viced with the door open the protective lens on the sensors can become fogged up particularly in hot or humid locations In these cases the vendor will display SENSIT BLOCKED UNABLE TO VEND until the fogging has cleared usually within a minute after closing the door 3 2 CONTROL BOARD The control board controls and monitors the vendor DEX and MDB systems The control board is located in the upper left hand corner of the open vendor door behind an access door Upgrading Software The software can be upgraded by using a micro SD card The card and card readers are available at Office supply chains or on the internet Minimum capacity of 512Mb is adequate See Section 8 1 Mode Switch Pressing the mode button Refer to Figure 3 1 allows the user to get in to the controller s service mode to change settings access vend data and check error codes for troubleshooting Data is displayed on the front display panel and entered at the front selection panel Pressing the switch again closing the door or waiting approximately 3 minutes will automatically switch the computer back to vend mode 3 CONTROL BOARD MICRO SD CHIP lt N LT CHIP SOCKET IKE Ni DEX JACK SSIS SERVICE MODE 0 PUSHBUTTON Figure 3 1 Control Board Components DEX Jack The DEX jack Refer to Figure 3 1 is provided for use with external features such as Speech Refer to Section 6 10 Data colle
105. vided only as a convenience to those users of advanced technical skill who wish to connect such a device to their AMS vendor and have sufficient electronic expertise to do so 1 VIEW EDIT The current setting is displayed and the user can change the setting Enabling the auxiliary output will not harm the vendor or affect the performance of the vendor in any way 6 15 DATA LOGS The user can review recorded data on vendor temperature power outages and door openings This data is sometimes helpful in diagnosing problems with the vendor These logs are cleared whenever the software is changed and once the maximum number of entries is reached the oldest entry will drop from the list 1 TEMPERATURE The temperature log contains temperature measurements taken at half hour intervals over the previous two days The display shows the recording number the recorded temperature and the time and date of the recording The log holds 96 measurements with number 1 being the most recent 2 POWER The power log records power failure information The display shows whether power went ON or OFF the temperature in the cabinet and the time 6 8 AMS SENSIT 3 GLASS FRONT VENDOR L0118E and date of the recording The log holds 10 recordings with number 1 being the most recent 3 DOOR SWITCH The door switch log records door openings and closings The display shows whether the door was OPENED or CLOSED the temperature in the c
106. w 7 cw7 The above drawing shows a typical configuration used in an AMS 35 model vendor The top tray in the above example contains four columns formed by the placement of dividers with motors and large diameter helices in place Note that as the 39 vendor is wider its tray can hold 5 large diameter helices The pitch of the helices the number of slots for loading product is given by the number The size of the square indicates the size of the helix small or large All of the top tray helices shown above are of large diameter and are of 10 12 and 15 pitch The configuration on this tray can hold 10 12 15 15 52 products All trays can be configured in this or another configuration depending on the products being vended Products which fit in the 10 pitch helix may be too large to fit in the 15 pitch helix The product must be freely pushed out of the column by the helix to fall into the hopper The fourth tray down as shown in the above example contains eight columns with small diameter helices The pitch is 18 for all columns so the configuration on this tray can hold 18 x 8 144 products Note that as the 39 vendor is wider its tray can hold 10 small diameter helices A working configuration is one column with a given helix or two columns coupled to vend a given product A record of working product configurations as shown in the example diagram will greatly speed up new set ups and duplicate vendor
107. y it is not necessary to disconnect the tray harness The harness is long enough that it will allow a removed tray to be placed on the floor without having to be disconnected Installation 1 To install the tray place the tray on top of the rails and slide the tray all the way to the rear It will automatically drop into position Make sure the harness slack is draped over the outside of the rail 5 2 BOTTLE TRAY Removal 5 I 1 Disconnect the harness inside the right column in the cabinet The connections are labeled corresponding to the number of the tray 1 7 Push the connector out through the hole in the back of the column Pull the tray out until it stops Carefully pull the harness up on top of the tray Locate the slide rail release levers on both sides of the tray There should be an arrow indicating which way to push to release the levers Note that the lever direction on the right side is opposite the direction on the left side Push the release levers in the directions indicated and simultaneously pull on the tray Be sure to push the extended slide rails back into the cabinet before closing the door Otherwise the slides will be damaged Installation CAUTION L0118E An incorrectly installed tray can disengage from the rails and fall when extended It is recommended that installation be performed by two people Fully extend the slide rails in the cabinet and hold in position Move

AMS Sensit 3 Service Manual

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