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90-009

1. e Click on Automatic Transmission Worksheet and then click on the printer icon Automatic Transmission Worksheet Dealer Informtion Dealer Number ______________ Goodwill Authorization Technician Name Order Date yyyy mm dd Telephone Et Approved by Parts Manager Yes No Vehicle Information VIN Model Year Mileage Transmission Is the vehicle drivable Yes No Repair Order Customer Information Customer Name Customer Daytime Phone Customer Complaint Problem Description Noise Vibration Problems Does the transmission have Shifting Engagement Problems Does the transmission have a shifting or engagement problem Yes No noise or vibration problem Yes No Upshift downshift problem Yes No Grinding noise Yes No Shudder or judder at shifts Yes _No Whine noise Yes __ _ No Slips in forward gears Yes No Converter lock up noise Yes No___ Slips in reverse Yes No Vibration while driving Yes No Clunk when engaging reverse Yes _ No Vibration at idle Yes No Does engine stall in D1 low gear Yes No Other noise or vibration ATF Leak Problems Comments Does the transmission have an ATF leak es No Did leak recur after cleaning Yes No Is leak at a seal Yes No Is leak at a gasket Yes
2. If this kit was not included call the Remanufactured Parts Dealer Service Group at 888 997 7278 and request one e If there is an in line ATF filter currently installed replace the ATF filter with the new filter from the kit 90 009 12 Fill the remanufactured A T with Honda ATF Z1 13 Make sure the failed A T core has all of its parts reassembled Any failed A T core that is returned disassembled is considered an unusable core Your warranty claim will be debited a 1 000 core loss charge Install the torque converter retaining strap and the hole plug on the failed A T core 14 Seal the paint strainer you used to check the ATF in a plastic bag 15 Fill out the Warranty Parts Identification Tag Reorder Number E2021 Make sure you include complete information 17 digit VIN etc This information is critical to the remanufacturing process Attach the tag to the failed A T core 16 Put the failed A T core in the same shipping container that the remanufactured A T came in If you do not return the failed A T core in this same shipping container your warranty claim will be debited 200 17 The Warranty Transmission Order form you submitted is kept on the N for 30 days Print out a copy e From the N main menu click on SERVICE e Click on Transactions e Click on Advanced Search and enter a date range Click on Filtered by Service e Scroll down to the appropriate VIN then click on it to bring up the form
3. and troubleshoot any that you find Not all DTCs make the MIL come on and electrical problems can cause the same symptoms as internal A T problems NOTE A T solenoid DTCs are electrical problems not hydraulic If you need to replace a solenoid do not order a remanufactured A T unless replacement would require A T disassembly 6 Make sure the MIL is off then test drive the vehicle to verify your customer s complaint To make sure the complaint is not a normal characteristic of the vehicle compare the vehicle to another of the same model and year if possible 90 009 7 Look for related diagnostic or repair information on the iN From the iN main menu click on SERVICE e Click on Warranty A T Order e Enter the year and model of the vehicle you are working on and then click on Search The search results will display service bulletin ServiceNews service manual and electrical troubleshooting manual information that may help you resolve the problem without replacing the A T 8 If applicable check the adjustment of the A T throttle cable and the shift cable 9 Do the road test stall speed test and oil pressure tests described in the appropriate service manual Refer to S B 97 009 Automatic Transmission Oil Pressure Testing Tools for a list of the tools 10 If you cannot fix the problem or you find the problem is inside the A T replace the A T with a remanufactured one e For warranty repairs go to IN
4. e View the form and print out a copy by clicking on the printer icon 18 Print out a copy of the Core Return Update Acknowledgement e From the iN main menu click on PARTS e Click on Returns and Surplus e Click on Warranty A T Core Return e Click on the appropriate VIN to bring up the Update Core Return Information screen Enter the A T core serial number then click on Submit to bring up the Core Return Update Acknowledgement e View the form and print out a copy by clicking on the printer icon 19 Slip the printed copy of the Warranty Automatic Transmission Order form the Core Return Update Acknowledgement and the sealed paint strainer into the core return envelope Leave the envelope in the shipping container with the failed A T core 90 009 Parts Manager 20 Ship the failed A T core according to the core return instructions that came with the remanufactured A T NOTE e If the failed A T core is not received at the specified address within 15 days of delivery of the remanufactured A T to your dealership your warranty claim will be debited a 1 000 core loss charge If you know that you cannot return the core within 15 days call the Remanufactured Parts Dealer Service Group at 888 997 7278 to ask for an extension e If you do not call for an extension and the core is received 15 to 60 days after you receive the remanufactured A T your claim will be recredited less a 250 late core charge e If
5. No Is leak at an O ring Yes No Is leak through case Yes No Leak rate Wet Drip Stream Diagnosis Is the Malfunction Indicator Light MIL ON Yes_____ No___ Does the D or D5 light flash Yes No___ Is a transmission DTC stored record freeze data Yes No If YES what is the DTC After clearing the DTC does the same DTC recur Yes____ No__ Transmission temperature when the problem occurs Cold Normal Hot __ Has the transmission had any previous repairs solenoids ECM PCM etc Yes No If Yes Describe Does the problem occur while driving parked Does the problem occur while accelerating decelerating steady throttle Does the problem occur during shifts between 15t amp 214 L and a 3d gg 4h L 4th 5h D amp R P amp R Shift lever position when problem occurs P R N D D5 D4___ D3 Bok Vehicle speed mph when the problem occurs Engine speed rpm when the problem occurs Throttle position when the problem occurs Idle 1a No Ya Full Strain the ATF through a paint strainer Is the ATF contaminated Yes No What is the ATF color Normal Dark Very dark Yes No Yes MNo Does the trailer hitch receiver inside look like the vehicle is used for towing Does the vehicle have an optional ATF cooler 2003 American Honda Motor Co Inc All Rights Reserved MDX only BJA 24893 26755 0401 2 of 6 Check the ATF level e f
6. at 888 997 7278 Freight handling will be billed along with the dealer net charge for the remanufactured A T This billing will appear on your open parts account Freight is reimbursable on the same warranty claim used for the repair Submit freight charges under the freight amount field 2005 American Honda Motor Co Inc All Rights Reserved BTB 13892 27059 0501 1 of 6 Skill Lever CUSTOMER INFORMATION The information in this bulletin is intended for use only by skilled technicians who have the proper tools equipment R and training to correctly and safely maintain your vehicle These procedures should not be attempted by do it yourselfers and you should not assume this bulletin applies to your vehicle or that your vehicle has the condition described To determine whether this information applies contact an BEFAR authorized Acura automobile dealer REQUIRED MATERIALS Disposable Paint Strainer pack of 250 P N PMICSM6 Available through the Acura Tool and Equipment Program Call 888 424 6857 or use the fax order form provided in your Acura Tool and Equipment Program Catalog Phone lines are open Monday thru Friday from 7 30 a m to 7 00 p m Central Time DIAGNOSIS Service Technician 1 Print out an Automatic Transmission Worksheet from an iN work station e From the iN main menu click on SERVICE e Click on ISIS Service Publications e Click on SEARCH BY PUBLICATION e Click on Job Aids
7. the level is OK go to step 3 e lf the level is low add Honda ATF Z1 and test drive the vehicle Ifthe A T works normally find and fix the cause of the ATF leak Ifthe A T still has a problem go to step 3 Drain the ATF through a disposable paint strainer into a clean container Look for contamination small pieces of metal or friction material in the strainer NOTE Do not throw away the used paint strainer If you order a remanufactured A T you need to send back the used strainer with the failed A T core e If you find little or no contamination in the strainer then the ATF is OK even if it smells burnt is discolored and or the magnetic drain plug has small chips flakes or metal fuzz on it Refill the A T with Honda ATF Z1 and then go to step 4 e If you find a large amount of contamination in the strainer do not replace solenoids or clear any DTCs the problem will recur Go to step 10 e If you are not sure of the contamination level in the strainer drain the ATF from a known good A T through a clean strainer and then compare the two fluids If the ATF from the failed A T is similar to the ATF from the known good A T refill both A Ts with Honda ATF Z1 and then go to step 4 If the ATF from the failed A T has a lot more contamination than the ATF from the known good A T refill the known good A T with Honda ATF Z1 and then go to step 10 90 009 4 Make sure the symptom is not a normal
8. AACURA Service Bulletin Applies To See VEHICLES AFFECTED 90 009 fo 0 January 21 2005 Automatic Transmission In Warranty Exchange Program Supersedes 90 009 dated January 27 2004 Any warranty AHFC Vehicle Service Contract VSC or Certified Used Car CUC repair of an A T with an internal failure that calls for A T disassembly requires you to install a remanufactured A T and torque converter These parts are available through the Automatic Transmission Remanufacturing ATR Program This service bulletin tells you what you need to do to replace an A T through the ATR Program This bulletin covers e Warranty Claim Information e Required Materials e Diagnosis e In Warranty Exchange e ATR Program Frequently Asked Questions VEHICLES AFFECTED This service bulletin applies to all Acura vehicles covered by the New Vehicle Limited Warranty period 4 years or 50 000 miles whichever comes first In addition American Honda has extended the WARRANTY CLAIM INFORMATION OP Description FRT 218102 Replace A T and torque See Flat Rate converter Manual 221002 Drain ATF through paint 0 3 strainer 223505 Retrieve and clear DTCs with 0 6 HDS and test drive to duplicate customer complaint NOTE Do not do this if ATF is contaminated 222133 Replace pressure control 0 3 linear solenoid valve NOTE Do not do this if ATF is contaminated 222120 Replace lock up control linear 0 3 so
9. WARRANTY EXCHANGE e For VSC and CUC repairs call 800 999 5901 e For goodwill repairs contact your dealership District Parts and Service Manager DPSM NOTE Make your diagnosis carefully If you return a core that later shows no trouble found NTF on both a dynamometer and a teardown inspection your warranty claim will be debited a 1 000 diagnostic charge Your dealership will not be credited for the returned core nor will the core be sent back it becomes the property of American Honda Service Advisor 11 Let your customer know that your service department will be installing an Acura factory remanufactured A T and torque converter 3 of 6 IN WARRANTY EXCHANGE Service Technician NOTE Ordering a remanufactured A T is done on the iN Do not call the Remanufactured Parts Dealer Service Group 1 With a completed Automatic Transmission Worksheet in hand go to an N workstation 2 From the iN main menu click on SERVICE 3 Click on Warranty A T Order 4 Select the model and year of the vehicle you are working on and then click on Search 5 Click on Warranty Automatic Transmission Order to bring up the Warranty Automatic Transmission Order form Required Warranty Automatic Transmission Order Dealer Information Dealer Number WANOO1 Goodwill VSC Authorization DPTSIName 2 Repair Order Date EE Cf Taisphone o A DCI ee Arona By Parle Mandar OVi ie Vehicl
10. characteristic of the vehicle If possible compare the vehicle to another one of the same model and year Refer to these normal A T operating characteristics to prevent needless torque converter or A T replacement Quick downshifts The grade logic system compares memorized driving conditions with current conditions and shifts the A T accordingly When going down a hill even a light touch of the brake pedal can cause the A T to downshift to the next lower gear Downshifting helps to slow the vehicle through engine braking Does not always shift through the full range of gears This can also be caused by the grade logic system keeping the A T in its optimum gear for different driving conditions Mechanical noise when selecting a forward or reverse gear It is normal to hear a slight mechanical noise when moving the shift lever from one gear to another This noise can sound abnormally loud if any of the windows are lowered and you are parked next to a wall or another vehicle Vehicle may not hold its position when stopped on an incline in gear may roll backward when the brake pedal is released This can occur on most Acura made vehicles It is a result of the measures taken to improve fuel economy Late hard shifts before the engine warms up By design the A T shifts later and a little harder when the engine is cold It returns to smoother shifting when the engine warms up 5 Even if the MIL is off check the TCM PCM for DTCs
11. e Information VIN Mode A Model Year jE Mileage E Transmission No Is the vehicle drivable C Yes No RepairOrderNo 7 VIN Barcode Customer Information Customer Name a Customer Contact No b Customer s Complaint Image Upload is this transmission order related to Service o o c Bulletin 04 021 2 Yes No Problem Description Images Uploaded 0 Shifting Engagement Problems Noise Vibration Problems Does the transmission have a shifting or Does the transmission have a noise m engagement problem Yes C No or vibration problem 7 T Ri Upshift downshift problem 7 G Yes No Grinding noise 2 G Yes No Shudder or judder at shits 2 Yes Ne Whine noise 2 Yes No Slips in forward gear 7 G Yes No Converter lock up noise G Yes No Slips in reverse gear 7 Yea No Vibration while driving 7 Yes No Clunk when engaging reverse G ves No Vibration at idle Yes No Does engine stallin D1 ow gear Yes No Other noise ATF Leak Problems Comments Does the transmission have a ATF leak C Yes C No Did leak recur after cleaning G Yos No Is leak at a seal Yes No Is leak at a gasket Yes No 1s leak at an O Ring Yes No Is leak through case Yes No Leak rate wet Drip stream Diagnosis Is the malfunction indicator light MIL on C Yes C No Does the D or D5 light flash 2 Cyes C no Is a trans
12. ervice charge of 50 NOTE Once you submit your order you can track it using the Warranty A T VIN Inquiry screen on the iN For details on how to do this go to ATR PROGRAM FREQUENTLY ASKED QUESTIONS Within 2 working days you will receive a remanufactured A T with torque converter along with core return instructions packed in a reusable shipping container Save the shipping container torque converter retaining strap hole plug and all internal packing materials You must return the failed A T core and torque converter in this shipping container Remove the failed A T e Refer to the Automatic Transmission section of the appropriate service manual e Enter keyword TRAN REM and select Transmission Removal A T from the list Failure to clean the ATF cooler hoses lines and fittings as described in S B 89 015 could cause damage to the remanufactured A T All except A Ts with ATF warmers Do the CLEANING PROCEDURE in S B 89 015 ATF Cooler Cleaner Install the remanufactured A T e Refer to the Automatic Transmission section of the appropriate service manual e Enter keyword TRAN INST and select Transmission Installation A T from the list All except A Ts with ATF warmers Install or replace the in line ATF filter e f there is no in line ATF filter currently installed install the ATF Filter Kit included with the remanufactured A T This kit includes an in line ATF filter hoses lines and washers
13. lenoid valve assembly NOTE Do not do this if ATF is contaminated 222125 Replace shift control solenoid 0 3 valve assembly NOTE Do not do this if ATF is contaminated 219580 Pressure test A T 1 0 NOTE Do not do this if ATF is contaminated warranty on A Ts and torque converters to 7 years or Failed Part Use the RM part number from 100 000 miles whichever comes first for these the repair order without the RM vehicles Example 06200 PY4 A00 1999 02 3 2TL All Defect Code 58400 2003 3 2TL except Type S Symptom Code 01201 From VIN 19UUA5 3A000001 thru Skill Level Repair Technici 19UUAS 3A019556 peeves epar recanician 2003 3 2TL Type S NOTE From VIN 19UUA5 3A000001 thru e For warranty claim debit questions on failed A T 19UUAS 3A019061 2001 02 3 2CL All 2003 3 2CL all models From VIN 19UYA42 3A000001 thru 19UYA42 3A005203 If one of these warranty extension vehicles requires replacement of the A T or the torque converter and the New Vehicle Limited Warranty has expired refer to S B 02 027 Warranty Extension 3 2TL and 3 2CL Automatic Transmission for warranty claim information cores that are disassembled or determined to be no trouble found NTF call MPI Ohio at 937 642 2737 For warranty claim debit questions on damaged or missing shipping containers incomplete or missing core return forms or late core returns call the Remanufactured Parts Dealer Service Group
14. mission DTC stored record freeze data Yes m If yes what is the OBDII DTC After clearing the DTC does the same DTC recur C Yes C No Transmission temperature when the problem occurs Cold Normal Hot Has the transmission had any previous repairs c solenoids ECM PCM etc 7 Yes No If yes repair description Does problem occur while IF Driving IT Parked Does the problem occur while TF Accel M Decel M cruise M1toz 2t03 M 3To4 M 4tos M otor F PToR cours Fp Er En Ho Mos Mos Mo 2 Gr le problem occurs MPH occur during shifts from 7 Engine RPM when the prablem occurs RPM Throttle position when the problem occurs Mae Mae 1p Strain the ATF through a paint strainer is the ATF contaminated 2 3i4 I Full C Yes No C Normal Dark C Very Dark er nsidejlook ikete eyes No ptional ATF cooler Cyes no 2000 2004 America ida Motor Co Inc All Rights Reserves 4of6 10 11 Use the completed Automatic Transmission Worksheet to help you answer the questions on the form When you complete the form click on Submit to send it Questions with an asterisk are required fields that must be answered to submit this form Make sure you include complete information 17 digit VIN etc This information is critical to the remanufacturing process If you return a failed A T core without this form properly filled out your warranty claim will be debited a s
15. r order go the Warranty A T VIN Inquiry screen on the N 1 From the iN main menu click on PARTS 2 Click on Parts Ordering 3 Click on Warranty A T VIN Inquiry 4 Enter a date in the All Orders Accepted Since box and then click on Submit The WARRANTY A T VIN INQUIRY ACKNOWLEDGEMENT screen appears listing orders by VIN ORD REF Order Reference STAT Status SHIP DATE SHIPPER and REMAN SERIAL NO You can determine the status of your order from these codes Generated by the RPO Tech Line e PEND Your order is waiting to be processed by the RPO Tech Line e HOLD Your order is waiting for additional dealer diagnosis e ERR Your order caused an error call 888 997 7278 Option 1 e DENY The RPO Tech Line denied your order call 888 997 7278 Option 2 APPR The RPO Tech Line approved your order and forwarded it to AHM Parts 6 of 6 Generated by AHM Parts Division BO TOS Your order is on backorder or is temporarily out of stock CAN BOC Your order has been cancelled contact your assigned parts center ALO BOA Your order has been allocated but not released for shipment e REL BOR Your order has been picked packed and shipped e INV Your order has been invoiced to your dealer parts account 90 009
16. ranty VSC or CUC repair use the ordering information on pages 3 and 4 For goodwill repair contact your District Parts and Service Manager DPSM For a non warranty repair order the remanufactured A T using normal parts ordering channels For details refer to the Acura Remanufacturing Parts Application and Reference Guide Reorder Number RRA10 Acura 5 of 6 Question Who do I call for questions on the ATR Program Answer For paperwork and other administrative questions call the Remanufactured Parts Dealer Service Group at 888 997 7278 For technical questions if you cannot find the answers you need in the appropriate service manual service bulletins or ServiceNews articles get a Tech Line access code and then call Tech Line at 800 228 7210 Question Do I need a Tech Line reference number to order a remanufactured A T Answer No Question What year and model A Ts can order through the ATR Program Answer Most models are available For the latest application information call the Remanufactured Parts Dealer Service Group at 888 997 7278 Question Where can I find the part numbers for replacement in line ATF filters Answer Refer to PIB BO2 0018 Replacement ATF Filters for Remanufactured A Ts on the iN Click on PARTS Parts Library and then Parts Bulletins In the Pub ID dialogue box enter B02 0018 and then click on Search Question How can I track my order once submit it Answer To track you
17. you do not call for an extension and the core is not received within 60 days you will be debited the full amount of the warranty claim ATR PROGRAM FREQUENTLY ASKED QUESTIONS Here is a list of answers to the most frequently asked questions about the ATR Program Question When do I use the ATR Program Answer If you are repairing an A T under warranty this includes goodwill VSC and CUC repair that has an internal failure requiring disassembly you must install a remanufactured A T and torque converter American Honda does not allow any disassembly of an A T under warranty Remanufactured A Ts are also available for non warranty repairs For details refer to the Acura Remanufactured Parts Application and Reference Guide Reorder Number RRA10 Acura Question How do I know if the A T has an internal failure Answer Use the troubleshooting procedures in the Automatic Transmission section of the appropriate service manual Look for contamination small pieces of metal or friction material by draining the ATF through a disposable paint strainer and into a clean container Do not throw away the used paint strainer If you order a remanufactured A T you need to seal the used strainer in a plastic bag and ship it back with the failed A T core If applicable remove the A T oil pan to inspect or replace solenoids or wiring but do not disassemble the A T further Question How do I order a remanufactured A T Answer For a war

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