HP LaserJet 5P / 5MP Printer (C3150A / C3155A)
Contents
1. ERROR TRAY 1 TRAY 2 DATA READY These lights indicate the current status of the printer by displaying an amber or a green hue and flashing individually or sequentially as a group cascading The status light above the IR port indicates the current status of the IR port by displaying a green hue This status light comes on only when the IR port is being used the Status Panel lights operate the same for the IR port as they do for any other port on the printer ERROR amber Indicates an error condition such as a paper jam missing toner cartridge or the printer s top cover is open 11 HP LaserJet 5P Printer Service Supplement New Product Features TRAY 1 amber Tray 1 the MP tray is empty Add paper to Tray 1 When the Tray 1 light is flashing the printer is waiting for paper to be manually fed into Tray 1 Once you have inserted the paper you must press the GO button to feed the paper TRAY 2 amber Tray 2 the Paper Cassette is empty Add paper to Tray 2 DATA green When the Data light is on the printer is printing When the Ready light and the Data light are both on the printer still has unprinted data in its memory Either press GO to print the remaining data or press RESET to clear the data from the printer s memory READY green The printer is in Ready Mode when the Ready light is on If the light is flashing the printer is currently receiving data or in the process of printing IR Port Sta2. Service Supplement HP LaserJet 5P 5 Printer C3150A C3155A Copyright Hewlett Packard Company 1995 All Rights Reserved Repro duction adaptation or translation without prior written permission is pro hibited except as allowed under the copyright laws Publication number C3150 90002 First edition May 1995 Printed in USA Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this mate rial including but not limited to the implied warranties or merchant ability and fitness for a particular purpose Hewlett Packard shall not be liable for errors con tained herein or for inciden tal or consequential damaged in connection with the furnishing per formance or use of this ma terial WARNING Electrical Shock Hazard To avoid electrical shock use only supplied power cords and connect only to properly grounded 3 hole wall outlets Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 Conventions This manual uses the following conventions Color is used to emphasize items which are important to the material under discussion The names of major printer parts and assemblies are Capitalized Bold is used for emphasis particularly in situations where italic type would be confusing Italic type is used to indicate related documents or emphasis COMPUTER type
3. 100 120V new exchange RG5 1798 000CN C3150 69001 DC Controller PCA 220 240V RG5 1809 000CN 23150 69002 RB1 5987 000CN 79 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Figure 34 Tray 2 Assembly 80 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 17 Tray 2 Assembly 75 4000 000 1 Complete Tray 2 Assembly 1 Plate Side RB1 3426 000CN RB1 6378 000CN 1 RB1 3338 000CN 1 Plate End 81 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Figure 35 Tray 1 Assembly HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 18 Tray 1 Assembly RG5 1695 000CN 1 Complete Tray 1 Pickup Ass RG5 1804 000CN 1 1 Sensor Gable RG5 1694 000CN 1 Paper guide Plate Ass RS5 2415 000CN Roller Tray 1 Pickup 8 WGE5210 000CN 1 jPhotsensoPS5 83 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Figure 36 HP LaserJet 5P Fusing Assembly 84 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 19 Fusing Assembly PART NO DESCRIPTION Complete Fuser Assy 100 120V new exchange RG5 1700 000CN C3150 69003 Complete Fuser Assy 220 240V new exchange Flag Exit Sensor Fuser Delivery Assembl RG5 1701 000CN C3150 69004 RB1 5918 000CN RB1 3097 000CN RG5 0681 000CN Screw W Star M3X8 Gear 24T Fuser Film Assemb
4. 61 x 62 x SIMM Parity and Memory Errors Description and 61 1 SIMM Slot One 1 Power cycle the printer Parity Error 2 Reseat the SIMM 3 Replace the SIMM 62 1 SIMM Slot One Memory Problem 61 2 SIMM Slot Two Parity Error 62 2 SIMM Slot Two Memory Problem 61 3 SIMM Slot Three Parity Error 62 3 SIMM Slot Three Memory Problem 62 HP LaserJet 5P Printer Service Supplement Troubleshooting Table 9 62 63 64 Internal Memory Error LED Display ERROR CODE Description and Recommendation 62 0 Internal Memory 1 Power cycle the printer Problem 2 Replace the Formatter PCA 63 Internal RAM Memory Test Failed 64 Scan Buffer Error 63 HP LaserJet 5P Printer Service Supplement Troubleshooting Table 10 Video DMA Timeout Error LED Display ERROR CODE Description and Recommendation 64 ERROR 1 Power cycle the printer Video DMA Timeout 2 Replace the Formatter PCA Table 11 Dynamic RAM Controller Error LED Display ERROR CODE Description and Recommendation 65 ERROR 1 Power cycle the printer 2 Replace the Formatter PCA Dynamic RAM Controller i 64 HP LaserJet 5P Printer Service Supplement Troubleshooting Infrared Port Not Responding The connection cannot be estab lished or the transmission seems to be taking longer than usual The printer prints only part of a page
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6. Diagrams Ordering Consumables Consumables and accessories such as those listed on page 8 5 and in Table 4 1 Chapter 4 may be ordered direct from Hewlett Packard The phone numbers are U S 1 800 538 8787 Canada 1 800 387 3154 Toronto 416 671 8383 United Kingdom 0734 441212 Germany 0130 3322 Contact your local HP Parts Coordinator for other local phone numbers Note Parts that have no reference designator or part number are not field replaceable parts and cannot be ordered through SMO 69 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Figure 29 HP LaserJet 5P Covers and Doors 70 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 12 Covers and Doors Cer 1 Cover Main 1 6 RB1 5936 000cN_ 1 Guide Lock Button RB1 5939 000CN Arm Tray 1 Sensor 1 C3150 00004 1 63155 00001 Nameplate HP LaserJet 5MP 1 Stopper Hinge Left Bushing Nameplate HP LaserJet 5P 71 HP LaserJet 5P Printer Service Supplement Parts and Diagrams See Figure 33 Figure 30 HP LaserJet 5P Internal Components 1 72 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 13 Internal Components 1 s em 4 RG5169 000CN Pick Up Assy 6 03150 00005 1 jFomaterShed C3152 69001 1 PostScript SIMM exch 03151 67901 Formatter PCA new 3151 69
7. Port Not Responding table later in this section 15 HP LaserJet 5P Printer Service Supplement New Product Features Paper Movement Overview The paper feed system picks print media automatically from the paper cassette or accepts it from the manual feed slot and delivers it to the image formation system at precisely the right time The system then feeds the media to the fusing station and delivers the finished product to the output position either the face down output tray on top of the printer or through the face up delivery slot at the rear of the printer The output path is user selectable by opening the rear output tray Figure 6 shows the possible paper paths and locations of the various solenoids photosensors and rollers 16 HP LaserJet 5P Printer Service Supplement New Product Features DC Controller PCA DELIVERY PAPER SENSOR signal POSNS WINDING PAPER SENSOR signal POSNS Tray 2 Solenoid MAIN MOTOR DRIVE signal Tray 1 Solenoid T Pickup D Roller Face Down Output Rollers 2 x e g E D 2 i a E E o p lt 5 Photosensitive Fusing unit Roller Small Media Pickup Rollers D Roller assette Feed Paper Path Paper Cassette Figure 6 HP LaserJet 5P Printer Paper Path PS1 Input Paper Sensor Input Paper Sensor PS1 Positions PS2 Tray 2 Paper Out Sensor A Manual Feed Sense Position PS3 Exit Paper Sensor B Regi
8. for infrared 19 RESET button 10 32 56 resetting your printer 11 resolution 3 resource Saving 27 modes 27 resuming printing 10 S self test 30 33 self test explained 35 pages 10 33 serial number 4 5 service mode 30 35 settings returning to defaults 11 SIMM error 14 58 62 removal 39 SMO 68 software 19 shipped with printer 9 18 space requirements 6 specifications acoustic 7 dimensions 6 7 electrical 7 environmental 7 IrDA 18 spoolers 26 status panel 3 4 10 GO button 10 11 lights 11 RESET button 10 supplementary documents 8 9 Support Materials Organization SMO 68 switchboxes 26 switching I O 26 temporary fonts macros 11 test pages 10 32 33 test tool 66 86 infrared 23 toner ordering 86 tools required 38 top cover removal andreplacement 41 tray empty 13 14 tray 1 assembly 82 removal and replacement 44 light 12 tray 2 empty indicator 12 assembly 80 light 12 troubleshooting 55 67 infrared 22 troubleshooting IR port 22 turning on your printer 4 typefaces see fonts 3 W wireless printing See see infrared wiring diagram 67 HP C3150A Printer Service Manual Reader s Comment Sheet Please give us your comments concerning this manual Your constructive criticism will help us create better manuals in the future Be as specific as possible giving section and page reference where appropriate Comments on the writing graphics binding size and printing method are helpful in making ou
9. indicates text as seen on a computer monitor Note Notes contain important information set off from the text CAUTION Caution messages alert you to the possibility of damage to equipment or loss of data WARNING Warning messages alert you to the possibility of personal injury Contents Overview Product Information DD Ce E 9e i iei s Key Printer Locations Model and Serial Numbers Product Specifications Documentation and Software Documentation Software New Product Features e rep ie er ie jet w 08 Oel te 16 The HP LaserJet 5P 5MP Status Panel The GO and RESET Buttons The Status Lights Common LED patterns Paper Movement Overview ll Infrared Communication To Print Using the Infrared Port Troubleshooting IR Printing Problems Interface Connections The Parallel Printer Interfaces Resource Saving T O Buffering Service Mode Defaults Test Pages and Resets Printing a Self Test Page Life Expectancy of Consumables Removal and Replacement Overview Required Tools Removing the Power Door R
10. or document Make sure the device you are using is IrDA compliant look for an IrDA symbol on the device or refer to the manual for the device for IrDA specifications Make sure that the operating system on your computer includes an IR driver and your application uses a HP LaserJet 5P 5MP compatible printer driver Make sure you have positioned the device within the range of operation and that no objects such as a finger paper books or bright light are interfering with the connection Also make sure the two IR ports are clean free from dirt and grease Bright light of any kind sunlight incandescent light fluorescent light or light from an infrared remote control such as those used for TVs and VCRs shining directly into one of the IR ports may cause interference Position the device closer to the IR port on the printer The connection has been broken during transmission If you move the portable device during transmission the connection can be broken IrDA compliant devices are designed to recover from temporary connection interruptions Re establish the connection depending on the device you are using you can have anywhere from 3 to 40 seconds to re establish the connection 65 HP LaserJet 5P Printer Service Supplement Troubleshooting The print job has been properly If the connection is broken before the entire sent to the printer but the printer print job has been transmitted to the printer will
11. s IR port is functioning normally On HP LaserJet printers a self test page will be initiated by the test If the TEST LED goes out and the PASS LED fails to light the printer s IR port is not functioning correctly check the operator s instructions included with the IR test tool To test the host computer 1 Place the test tool on a table in front of the PC s IR port 2 Press the Computer Test button The test tool will sequence the LEDs If the PASS LED light the test was successful indicating that communication with the printer s IR port is functioning normally If the TEST LED goes out and the PASS LED fails to light the host s IR port is not functioning correctly 24 HP LaserJet 5P Printer Service Supplement New Product Features Interface Connections Your HP LaserJet 5P or 5MP printer supports the following interfaces see Figure 11 Two IEEE 1284 compliant parallel ports at the back of the printer one large B type and one small C type One LocalTalk port at the back of the printer One IrDA compliant infrared port at the front of the printer D 1284 agi hop V e je Figure 11 HP LaserJet 5P 5MP Printer Interface Connections 1 LocalTalk cable and connectors 2 EEE 1204 parallel cable and large B type printer connector 3 IEEE 1284 parallel cable and small C type printer connector The cable will be st
12. this command with PJL ENTER LANGUAGE which sets the printer language to PCL or PostScript 31 HP LaserJet 5P Printer Service Supplement Service Mode PJL Defaults Test Pages and Resets Test pages resets and NVRAM initialization can all be performed by using the GO and RESET buttons on the HP LaserJet 5P SMP printer status panel Table 2 shows how to perform these tests and diagnostic functions Table 2 Button Functions FUNCTION ACTION RESULT Self Test Press GO and RESET buttons Prints a Self Test page simultaneously Continuous Hold GO button more than 20 Prints continuous self test Self Test seconds after powering on pages Press the button to stop printer printing Reset all 1 0 Press RESET button Clears all data from memory including unprinted data downloaded fonts and macros Waiting for paper or Allows the printer to recover and continuable error Press the GO continue printing the job button Press the GO button Print remaining data in printer memory Cold Reset Hold RESET button ess than 20 Clears all data from memory seconds after turning power on including unprinted data downloaded fonts and macros Resets printer to factory default settings NVRAM Hold RESET button more than Clears all l O and print Initialization 20 seconds after turning power configuration information from on NVRAM Service Error Press GO and RESET buttons See Troubleshooting to Codes to dis
13. various Service Mode configuration tasks Note Text is CASE sensitive in PJL enter exactly as shown The Ec symbol stands for the ASCII escape character ESC or 027 When the PJL code is entered print the data file or use the DOS COPY command to copy it to the printer Detailed explanations of PJL commands and their functions can be found in the Printer Job Language Technical Reference Manual HP part number 5961 0704 30 HP LaserJet 5P Printer Service Supplement Service Mode PJL Defaults Common PJL Commands Ec96 12345XQPJL Start PJL job PJL SET SERVICEMODE HPBOISEID Enter Service Mode PJL SET PAGES 0 PJL SET CRPAPER LETTER PJL SET SKIPDEMO FALSE PJL SET DIAGNOSTICS OFF PJL SET SERVICEMODE EXIT PJL DEFAULT PAPER LETTER PJL RESET E 6 12345X Ez Other PUL Command examples PJL INITIALIZE PuJL SET ECONOMODE ON PJL SET PAGEPROTECT LEGAL PJL SET MANUALFEED ON PJL SET LANG FRENCH GERMAN Set page count xxxxx Sets cold reset page size Letter A4 Skips demo PCL type page true false Sets diagnostics OFF ON for ISV use Exits Service Mode Selects user paper size default Performs PuL reset Exits PUL mode Prints Self Test page Resets the printer Sets user environment to factory defaults Sets Economode Sets the memory size for page protection to LEGAL paper size Sets manual feed mode Sets the default display language Do not confuse
14. 001 Formatter PCA exch 9 osm 2 1 13 RB1 5998 000CN Plate Grounding Right 73 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Figure 31 HP LaserJet 5P Internal Components 2 74 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 14 Internal Components 2 se vesonrron 2 1 Gear t7T Gemi7T i 6 RG517060000N 1 Transfer Guide Assembly 7 8 ras 0674 000cn 1 _ TransferMount Assy Let 9 RG amp 0690200N 1 Switch Plunger Assembly 1 75 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Figure 32 HP LaserJet 5P Internal Components 3 76 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 15 Internal Components 3 wr av Laser Scanner Assembly new 63150 69005 Laser Scanner Assembly exch 3 Plunger Lock Door 6 RB1 6002 000cN 1 Plate Cartridge Grounding 8 RB1 6001 000cN 1 Arm input Paper Sensor 9 RBL2987020CN 1 HVT Foot Chassis 14 RBI 6008000CN 6 Damper Rubber 77 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Figure 33 DC Controller Assembly 78 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 16 DC Controller Assembly PART NO RG5 1719 000CN DESCRIPTION RH2 5259 000CN RG5 1712 000CN RG5 1808 000CN DC Controller PCA
15. 5 Error ZZ Number fc Om 0 Figure 27 Secondary Light Patterns 59 HP LaserJet 5P Printer Service Supplement Troubleshooting Fatal Service Errors The following tables show fatal service errors which are not continuable no further operation of the printer will occur until corrective action is taken Table 5 Fuser Malfunction LED Display ERROR CODE Description and Recommendation i 1 Remove power to the printer for 10 minutes 50 Fuser Malfunction If this doesn t clear the error 2 Perform the Fuser Checks shown in Table C 6 3 Check the Fuses FU101 and FU201 on the DC Controller PCA Replace if faulty 3 Replace the DC Controller PCA Table 6 Fuser Checks SUSPECTED CAUSE 1 Connector Contact Ensure that J103 and J204 connectors on the Fusing Assembly are seated securely into the DC Controller PCA connectors see Figure 6 29 in the Combined Service Manual for locations Reseat the Fusing Assembly 2 Thermistor wire open Remove the Fuser and measure the resistance between connectors J204 1 and J204 2 see Figure 6 29 in the Combined Service Manual for location Resistance should read approximately 440 Ohms at 20 Deg C room temperature If the thermistor wire is open replace the Fusing Assembly 3 Thermal Fuse Measure the continuity between connectors J103 1 and J103 2 on the Fuser see Figure 6 29 the Combined Service Manual for location It should be approximately 30 5 O
16. 600 dpi plus Resolution Enhancement Technology REt Printer Languages HP LaserJet 5P Enhanced PCL 5 HP LaserJet 5MP PostScript Level 2 Enhanced PCL 5 Monthly Usage pages Up to 12 000 Memory 2MByte on board standard memory Tray 1 Capacity Internal Typefaces 45 PCL HP LaserJet 5P LaserJet 5MP 45 PCL 35 PS Standard Interfaces 2 Parallel B connector C connector 1 LocalTalk 1SIR es Status Panel 2 Buttons 5 LEDs Min Paper Size 3x5 inch using flat paper path 76 x 127mm SIMM includes 1 MByte additional memory HP LaserJet 5P Printer Service Supplement Product Information Key Printer Locations and Parts Figure 1 Front View 1 Status Panel 5 Infrared Port and Status Light 2 Top Output Tray 6 Removable Side Panel 3 Tray 1 MultiPurpose Tray 7 Interface Cable Door 4 Tray 2 250 sheet Paper Cassette Figure 2 Rear View 1 Top Cover Release Button 3 Serial Number Label 2 Rear Output Tray 4 Power Cable Door 5 On Off Button HP LaserJet 5P Printer Service Supplement Product Information Model and Serial Numbers The model number and serial numbers are listed on identification labels located on the rear of the printer The model number is alphanumeric such as C3150A for the HP LaserJet 5P printer and C3155A for the HP LaserJet SMP printer The serial number contains information about the Country of Origin the Revision Level the Production Code and production number of the p
17. Errors Error 53 is indicated by a combination of the Error LED and either Tray LED on and steady More detail about the error is found by pressing the GO and RESET buttons simultaneously which causes a secondary sequence of light patterns These secondary patterns form a binary representation of the exact hardware type device and error number in the form 53 XY ZZ as shown in Table 4 Table 4 Memory Error Codes desig Y Hardware Device ZZ Error Number ype 0 On board RAM ROM 1 SIMM slot 1 1 Unrecognized memo 2 SIMM slot 2 3 Unsupported memory size 3 SIMM slot 3 4 Invalid SIMM speed 05 SIMM reporting information incorrectl E 6 SIMM address conflict T SIMM address conflict Figure 27 explains how to read the light sequences The initial sequence Part 1 shows that ERROR 53 can be indicated by two different light sequences depending on the X value ROM x 0 or in RAM x 1 Pressing GO and RESET together produces a secondary light pattern which reveals the Y and ZZ values which complete the error code Part II The binary Y value is read from the top two LEDS the binary Z value is read from the lower three LEDS Part II of Figure 27 shows the binary values of the different light combinations 58 HP LaserJet 5P Printer Service Supplement Troubleshooting 9 m On Error 53 0 Error 53 1 ROM Error RAM Error oO Y 9 Position Bo 0 SIMM
18. Figure 7 The LAP and LMP layers can reside in either firmware software or a combination of both There are different LAP and LMP protocols for primary and secondary devices The HP LaserJet 5P printer has the complete secondary protocol and any host trying to communicate via the infrared IR port must have the complete primary protocol installed The primary protocol software is the responsibility of the host supplier It is not provided by Hewlett Packard Company with the printer IrDA communications can be obtained either via an internal IR port or an external IR accessory Several manufacturers offer complete accessory upgrades for both host and peripheral devices 18 HP LaserJet 5P Printer Service Supplement New Product Features primary device eae secondary Application ASCII Data device i ASCII to GD Raster Data ASCII Standard Windows PIFDVR LJ Printer Driver SW Data Butter IR Redirector Unpacks Data IRLMP Software IR Driver Packetizes IRLAP Data SW or FW Checks Packets C TM Protocol i rotocol Serializer Deserializer IR Physic al IR Chip IR Chip Data Packets amp Queries Transmitter Responses Receiver k Transmitter Figure 7 IR Data Flow System Requirements Hardware Both the primary and secondary devices must be equipped with an IrDA compliant IR component Older non IrDA compliant devices may not be compatible
19. NT 1 THERMO PROTECT AA Main Wiring Diagram 12345 95 10sueg E ino 1edeg 23 45 Tray 1 Inter connect PCA 1 jquiessy Aes YALNIYd JO OL Figure 28 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Parts and Diagrams The figures in this section illustrate the major subassemblies in the printer and their component parts A table material list follows each exploded assembly diagram Each table lists the reference designator item number for each part the associated part number for the item the quantity and a description of the part While looking for a part number pay careful attention to the voltage listed in the description column to ensure that the part number selected is for the correct model of printer Ordering Parts All standard part numbers listed are stocked and may be ordered from HP s Parts Direct Ordering or Parts Center Europe PCE Hewlett Packard Co Support Materials Organization 8050 Foothills Blvd Roseville CA 95678 Parts Direct Ordering 1 800 227 8164 U S Only Hewlett Packard Co Parts Center Europe Wolf Hirth Strasse 33 D 7030 Boeblingen Germany 49 7031 14 2253 Contact your local HP Parts Coordinator for other local phone numbers 68 HP LaserJet 5P Printer Service Supplement Parts and
20. Removing Tray 1 2 Unplug the two cables Callout 2 in Figure 19 by grasping the cables where they attach to the plug and pulling straight back 3 Route the cables through the right side of the printer chassis and bring them to the front 4 Remove the 5 screws callout 1 in Figure 19 from the front of the pickup assembly Two screws are adjacent in the lower left corner 44 HP LaserJet 5P Printer Service Supplement Removal and Replacement Figure 19 Tray 1 Pickup Assembly Locations 5 Press the two release tabs on either side of the pickup assembly callout 3 in Figure 19 and pull the assembly away from the printer The left side release tab is partially hidden from view Pressing in on both sides will release the tabs 6 Pull the pickup assembly straight out from the back of the printer 7 To remove the roller from the pickup assembly grasp the tabs on the right end of the roller and slide it to the right shown in Figure 20 45 HP LaserJet 5P Printer Service Supplement Removal and Replacement Figure 20 Replacing the Pickup Roller Replacement Note 46 When replacing the pickup assembly roller hold the shaft from the left side so that the pickup roller shaft and gears will remain in place HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the Formatter Board and Shield 1 Remove any installed SIMMs Note There are two TORX screws holding the I O connec
21. ablished the status light comes on If the connection is broken or when the print job is complete the status light goes off 1 Make sure the printer is in Ready Mode the Ready light is on 2 Align your laptop computer or other portable equipment that is equipped with an IrDA compliant IR port within 3 feet 20 HP LaserJet 5P Printer Service Supplement New Product Features 1 m of the IR port on the printer and at an angle of 15 degrees to ensure printing Figure 9 3 Send the print job The status light above the IR port turns on printing a complex document or using a software print spooler on your PC may delay the time it takes for the IR status light to turn on If the status light does not turn on realign the port on your portable equipment with the port on the printer resend the print job and stay within the range of operation during printing 4 If you have to move the device for example to add paper make sure you stay within the range of operation to maintain the connection If the connection is interrupted before your print job is complete the IR port status light will turn off You have from 3 to 40 seconds depending on the host implementation to correct the interruption and continue the job In this case the IR port status light turns back on 5 The connection can be permanently broken interrupted for more than 3 to 40 seconds if the sending IR port is moved out of the range of operation or if
22. amped as IEEE 1284 compatible 4 Host PC connector A type in the future C type connectors may also be available on host PCs Caution Make sure that all power and interface cables on your printer and host computer are properly grounded and in compliance with local electrical codes 25 HP LaserJet 5P Printer Service Supplement New Product Features The Parallel Printer Interfaces These interfaces are compliant with IEEE 1284 specifications for Compatibility Mode and Nibble Mode or HP Bi tronics To use advanced interface functions such as bi directional communication the parallel port on your host PC must also be IEEE 1284 Nibble Mode compatible The small connector offers IEEE 1284 II level 2 electrical interfacing i e support for cables up to 10 meter length The large B connector supports standard cable lengths up to 3 meters The parallel interfaces can operate at speeds of up to 2 MBytes per second Use a high quality shielded IEEE 1284 compliant parallel interface cable to insure best performance and support of advanced interface functions such as bi directional communication Compliant cables are marked with IEEE 1284 on the cable Applications such as the Remote Control Panel Status Monitor or the Status Window use the printer s parallel interface to send status information back to the computer bi directional communication This requires a direct connection from the comp
23. an be changed via software but can only be accessed when the printer has the PostScript language installed and a minimum memory configuration of 7 MB Resource Saving can be set via software for one of three modes AUTO default ON and OFF Auto configuration sets the Resource Saving for PCL and Postscript to a minimum value 400 KBytes for each personality Setting Resource Saving to ON allows the user to determine how much printer memory will be used for Resource Saving for the PCL personality and the Postscript personality The memory can be allocated in 100 KBytes increments For example if the user sets the Resource Saving memory size to 200 KBytes a total of 400 KBytes of memory will be assigned to Resource Saving 200 KBytes of memory will be used for Postscript Resource Saving and 200 KBytes of memory will be used for PCL Resource Saving Turning Resource Saving OFF disables the Resource Saving function and no memory is allocated to Resource Saving 27 HP LaserJet 5P Printer Service Supplement New Product Features Buffering TO buffering allows the user to allocate printer memory to hold the job while it prints freeing up the host system sooner like a print spooler The standard printer has approximately 10 KBytes of memory allocated to I O buffering and an additional 100 KBytes of memory is assigned to I O buffering for each MBytes of memory added to the printer If the printer has a minimum of 6 MBytes of memory i
24. anything passes between the two ports to block the transmission such as a hand or piece of paper or even direct sunlight In this case the job needs to be reprinted x 3 feet Figure 9 IRDA Port ranges 21 HP LaserJet 5P Printer Service Supplement New Product Features If you still have problems printing make sure you are using an IrDA compliant device and proper software and have selected the proper port for printing See Infrared Port Not Responding on page 65 Note The IrDA standard for infrared communications represents an emerging technology Older non IrDA compliant portable devices may not be compatible with your HP LaserJet 5P SMP printer If you continue to have problems printing using the IR port contact the manufacturer or dealer where you purchased your portable device to verify compatibility with the IrDA standard and follow the troubleshooting procedure immediately following Troubleshooting IR Printing Problems IR printing problems may be caused by any of the several system components or by lack of proper configuration The following checklist will help determine the source of the problem 6 22 Verify the user is operating the printer and PC as described in the User s Manual less than one meter between devices and not more than 15 degrees from direct center Verify the host PC or laptop and the printer are IrDA compliant and have the necessary hardware components for IR communic
25. aserJet 5P Self Test Page 34 HP LaserJet 5P Printer Service Supplement Service Mode PJL Defaults Key to Figure 12 Self Test Page Explanation Printer Options Lists printer options you can adjust using your printer software see Appendix F Software Procedures Test Pages Shows test pages you can print from your printer 3 PCL Memory Information Shows the total amount of installed memory Also indicates the amount of available memory for PCL applications 4 LocalTalk Name Node ID Network Number If your printer is connected to a LocalTalk network shows the network name node ID for your printer and the network number Formatter Number Shows serial number of internal electronics board RAM size Shows total installed printer memory Page Count Shows number of pages the printer has printed Firmware Datecode Eight digit date YYYYMMDD of formatter firmware REt block appears here The REt block illustrates current resolution enhancement see Fine Tuning Print Quality in Chapter 2 Printing 1 0 Buffering and Resource Saving Information about the current configuration appears here If the printer does not have enough memory installed to enable 1 0 Buffering or Resource Saving the amount of additional memory needed appears here Print Pattern Illustrates print density and quality Installed Personalities Shows which printer languages personalities are installed ik Resolution Enhanc
26. ation Verify the IR software has been loaded on the primary device This is system software and should be available from the PC manufacturer Verify the host PC or laptop is properly configured Check the port assignment the IRQ level and the base address value Check both the DOS AUTOEXEC BAT and CONFIG SYS files and the Windows system configuration HP LaserJet 5P Printer Service Supplement New Product Features If all these elements are properly installed and configured use the IR test tool to test the IrDA protocol transmission and device operation This tool for troubleshooting IR communication problems shown in Figure 10 has been developed by Genoa Technology Inc in cooperation with Hewlett Packard The part number is 5062 4661 and can be ordered through HP Parts Direct Ordering The IR test tool can be used with any IrDA compliant primary or secondary device regardless of manufacturer IR Diodes Test Connect Pass Peripheral Computer Test Test Test Modes PCL Printer PostScript Printer Energy Detect Test Frame 2 Figure 10 Infrared Test Tool To test the peripheral device 1 Put the HP LaserJet 5P in Ready Mode 2 Press the Peripheral Test button on the test tool The LEDs on the test tool will sequence 23 HP LaserJet 5P Printer Service Supplement New Product Features If the PASS LED lights the test was successful indicating that communication with the printer
27. cintosh reference manual available 8 9 macros temporary 11 main wiring diagram 67 media path 16 17 memory 3 and I O buffering 28 and resource saving 27 clearing with RESET 11 error 58 62 ordering 86 SIMM removal 39 model number 5 monthly usage 3 N network connecting to 26 networks 26 NVRAM 32 ordering books 8 9 consumables 69 LocalTalk 86 parts 68 Postscript 86 pages self test 10 33 panel See status panel paper jams 11 movement overview theory 16 path 16 17 size 3 specifications 8 9 trays 3 4 86 paper out flag 43 parallel cable 26 parallel interface 3 parallel ports 25 parts ordering 68 86 Parts Center Europe PCE 68 parts and diagrams 68 85 parts location 4 17 PCE 68 PCL self test page 33 phone numbers DMO 69 ordering consumables 69 PCE 68 SMO 68 PJL commands 30 35 port infrared 19 ports 25 PostScript SIMM removal 39 power door removal and replacement 39 power switch 4 print speed 3 print spoolers 26 printer diagram 4 lights 11 parts diagram 4 serialnumber 5 printer configuration 30 printer languages 3 printer settings returning to defaults 11 protocol infrared 18 R ready light 12 reference guides 8 9 regulatory information 5 removal and replacement 37 DC Controller 51 formatter 47 fusing assembly 50 I O cover 39 left side cover 40 power door 39 tools 38 top cover 41 Tray 1 assembly 44 removing fonts macros 11 required tools 38 requirements
28. covers and doors 70 DC controller 78 fusing assembly 84 internal components 72 74 76 printer parts 4 tray l assembly 82 tray 2assembly 80 wiring 67 DMO 69 documentation 8 9 drivers 9 E Economode 3 erasing memory with RESET 11 error clearing with RESET 11 continuable 56 data 14 fatal 15 60 hardware related 11 infrared 65 IR port 15 light patterns 56 memory 58 recoverable 14 secondary 56 service 60 SIMM 14 58 error light 11 14 fax accessory 86 features 10 29 product information 3 flashing lights 11 fonts 3 temporary removing with RESET 11 formatter removal and replacement 47 fusing assembly 84 removal and replacement 50 G GO button 10 32 56 grounding 25 I T O buffering 28 I O cover removal and replacement 39 T O switching 26 IEEE 1284 B Type C Type 25 26 cables compliant 26 parallel ports 25 26 specifications 26 infrared communication 18 interface 3 operation 21 port 4 10 printing 20 software 18 status light 4 10 12 15 20 test tool 22 23 66 86 troubleshooting 22 65 66 using to print 20 interface cables 25 26 interfaces 25 T O switching 26 internal components 72 74 76 IrDA print using 20 J JetDirect 86 L LED patterns 58 LED patterns 56 LED patterns 13 LEDs status 11 left side cover removal and replacement 40 light patterns 13 56 58 lights on status panel described 11 lights status 11 LocalTalk interface 3 LocalTalk port 25 M Ma
29. ement When resolution is set to 600 dpi the Resolution Enhancement technology 35 HP LaserJet 5P Printer Service Supplement Life Expectancy of Consumables Life Expectancy of Consumables Always inspect the components listed in the following table for wear when servicing the printer Replace these components as needed based on printer failures or wear not strictly on usage Table 3 Life Expectancy of Consumables QTY EST LIFE DESCRIPTION PART NO pages Toner Cartridge C3903A 4000 When print becomes faint shake cartridge to distribute remaining toner 2 Tray 1 Pickup Roller RG5 2205 000CN 100 000 Replace roller and separation pad together Tray 2 Pickup Roller RB1 6332 000CN 100 000 Look for glazing and cracks Separation Pad RF5 0343 000CN 100 000 Look for glazing and grooves Replace together with Pickup Roller Transfer Charging Roller RF5 1287 000CN 100 000 May affect print quality and or paper jams Fuser Assembly RG5 1700 000CN May affect print quality 115 V 50 60 Hz and or paper jams Look for marks on rollers Fuser Assembly RG5 1701 000CN 220 V 50 Hz UT li idi NEN The estimated Toner Cartridge life is based on A4 or letter size prints with an average of 5 toner coverage and with the density setting at 3 36 HP LaserJet 5P Printer Service Supplement Removal and Replacement Removal and Replacement Overview The removal and replacement procedures for many HP LaserJe
30. emoving the I O Cover Removing the Left Side Cover Removing the Top Cover Removing the Tray 1 Pickup Assembly Removing the Formatter Board and Shield Removing the Fusing Assembly Removing the DC Controller Assemblies Troubleshooting JJTIT Continuable Data Error Light Patterns Error 53 Memory SIMM Errors Fatal Service Errors Infrared Port Not Responding Using the Infrared Test Tool Parts and Diagrams Ordering Parts Ordering Consumables eoe o9 o9 om oc n 9 c 5 Accessories Index HP LaserJet 5P Printer Service Supplement HP LaserJet 5P Printer Service Supplement Overview Overview The HP LaserJet 5P and 5 printers HP Product Numbers C3150A and C3155A have many service and repair processes in common with their predecessors the HP LaserJet 4L 4ML and 4P 4MP printers These processes are documented in the Combined Service Manual for the HP LaserJet 4L 4ML C2003A C2015A HP LaserJet 4P 4MP C2005A C2040A The purpose of this appendix is to provide supplemental service information that is unique to the HP LaserJet 5P and 5MP printers HP LaserJet 5P Printer Service Supplement Product Information Product Information Printer Features Text amp Graphics Resolution
31. ent New Product Features Tray 2 the Paper Cassette is empty Add paper to the tray A data error has occurred Press the GO button to continue printing some data may be lost For more information see Data Error Light Patterns later in this appendix A SIMM error has occurred Make sure your SIMM is installed correctly Replace the SIMM that caused the error Or press the GO button on the printer to continue without configuring the SIMM that caused the error If the SIMM has more than one bank of memory the good banks will be automatically configured A recoverable error has occurred such as a paper jam the top cover is open or the toner cartridge is missing 14 HP LaserJet 5P Printer Service Supplement New Product Features A fatal error has occurred Turn the printer off and then back on If the same light pattern reappears turn the printer off again and leave it off for about 10 minutes then turn it back on If the same light pattern reappears refer to the discussion of Fatal Errors in Troubleshooting When the IR port status light is on a connection has been established If you are printing to the IR port and the status light does not come on make sure the printer is in Ready Mode and that the IR port you are printing from is within range of operation and is IrDA compliant If you continue to have trouble printing refer to the Infrared
32. er Service Supplement Service Mode PJL Defaults 1 Internal PAPER LETTER PONT MUMDER 0 JAM RECOVER OFF ORIENTATION Portrait PITCH 10 00 ADOBE MBT AUTO FORM 60 LINES SYM SET ROMAN 8 MANUAL FERD OFF RET MEDIUM ECONOMODE OFF RESOLUTION PERSONALTY TIMEOUT 600 M TRAY FIRST AUTO AUTO CONT OFF 15 TEST PAGES SELF TEST CONT SELF TEST 2 PCL LIST PCL DEMO PAGE PS CONFIG PAGR PS TYPEFACE LIST PS DEMO PAGE PCL Memory Information peg LocalTalk Name HP LaserJet SP LocalTalk Node ID 254 Tpatalie Personalities PCL 94101117 POSTSCRIPT 19410 ioh may be regletered in gartain Jartedictions lasse Ora abcdefghijklunopqrstuvwxyz 1 3 Q e Wace O 4 0123456789 lt u gt 0ABCDEFGHTJKLMNOPORSTUVWIYI N abedefghijklmaopqustuvexyz RI 46 Qv 36 4 0123456789 ce 9ABCDEFGHIJKLMNOPQRSTUVWXYZ N abcdefghijklmnopqestuvwexys 1 4 0122456789 0123456783 lt a gt 7 ABCDRFGHIIRLUNOPORSTOVWXY V abcdefghijklmnopqretuvexyz 1 See 4 01234567 89 lt a gt 28ABCDEPOUI O 84 gt 0123456789 lt w gt ABCDEFGHIJKLMNOPORSTUVWXYZ _ abcdefghi 3k1unopqrstuvwxyz BI 8 amp o O 0123456789 em 0123456783 a TBABCDBPGEIJKLMNOPORSTUVWKYZ M _ abcdefghi jklmnoparstuvwxyz 21 4
33. et 5P SMP printer has two key differences from the 4L 4ML printer Different error light patterns 5 LEDs instead of 4 Infrared port troubleshooting This section provides a list and explanation of the error LED patterns and instructions on troubleshooting the infrared port 55 HP LaserJet 5P Printer Service Supplement Troubleshooting Continuable Data Error Light Patterns Possible data error light patterns are listed in the first column of the following table If the Error and Data lights on the Status Panel are lit simultaneously press the GO and RESET buttons on the printer to display a secondary light pattern This secondary light pattern or data error light pattern will more precisely describe the problem Where more than one data error light pattern is possible corresponding computer messages are listed in the second column Data Error Computer Description Recommended Light Pattern Message Action 20 MEM Too much data or data Turn AMO E ON 100 complex orto can be set OVERFLOW within the Remote Control Panel 2 Add optional memory 3 Reduce the complexity of the print job Press GO toresume printing 21 PRINT OVERRUN 22 IO ERROR The computer and printer Reseat the cable and are not communicating make sure you are using because of improper a high quality cable signal protocols Indicates a loose cable connection or a bad or poor quality cable 56 HP LaserJet 5P Pr
34. ge LaserJet 5P and HP LaserJet 5MP During standby 5W instant power During standby 5W instant power save save During power save mode 5 W During power save mode 5 W Minimum recommended circuit 1 8 Amps capacity Environmental Specifications Operating Printing Storage Standby Temperature 59 to 89 F 15 to 32 5 C 4 to 104 F 20 to 40 C printer and toner cartridge Relative humidity 10 to 80 10 to 90 Acoustic Emissions Per ISO 9296 BEEN iae e 5208 Loam 46dB A Lwaa 6 0 bels A Loam 22dB A Lom lt 22dB A Lwad lt 3 6 bels A In this mode the printer is essentially quiet HP LaserJet 5P Printer Service Supplement Documentation and Software Documentation and Software Documentation You can order the documents listed below There is a charge for some documents Table 1 Related Documentation The PCL PJL Technical Reference Package contains the following 5961 0601 documents PCL5 Printer Language Technical Reference Manual Explains the PCL 5 printer language for experienced users and programmers Printer Job Language Technical Reference Manual Explains HP s Printer Job Language PJL for experienced users and programmers PCL PJL Technical Quick Reference Guide PCL Comparison Guide Describes the different implementation of commands and extensions across the printer family supporting PJL and PCL 5 HP LaserJet 5P 5MP Pri
35. has been designed to be controlled mainly by software However some simple functions are also available from the status panel You also receive status information about the operation of the IrDA compatible infrared IR port from the status light just above the port for more information see To Print Using the Infrared Port later in this appendix Figure 5 Status Panel Buttons and Lights 1 RESET button 2 ERROR status light 3 TRAY 1 status light 4 TRAY 2 status light DATA status light READY status light GO button IR port status light geo oxcn The Status Panel consists of two buttons you use to complete certain tasks and five status lights that indicate the status of the printer see Figure 5 The GO and RESET Buttons The printer has two buttons GO and RESET 10 HP LaserJet 5P Printer Service Supplement New Product Features Pressing the GO button Tells the printer to resume printing Prints a demo page The printer must be in Ready Mode the green Ready light on steady Prints a self test page when pressed simultaneously with the RESET button The printer must be in Ready Mode the green Ready light on steady Pressing the RESET button Clears incomplete print jobs from the printers memory Clears errors Removes all temporary fonts and macros Returns all printer settings to the default values that you selected The Status Lights There are five Status Panel lights on the printer
36. he four screws 2 self tapping screws two machine screws with washers directly below the fuser assembly Grasp the fuser by the green plastic handle and pull out from the printer Figure 24 Removing the fuser cover 50 HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the DC Controller Assemblies The DC Controller Assembly is located on the bottom of the printer The PCA is protected by a metal shield assembly and is mounted to a plastic base The Formatter PCA and Fusing Assemblies are connected directly into the DC Controller and must be removed prior to removal of the DC Controller Assembly Caution Failure to remove these components before removing the DC Controller will result in printer damage 1 Remove the printer covers page 39 Formatter PCA and Shield page 48 and Fusing Assemblies page 50 2 On the right side remove the machine screw and washer Figure 25 holding the grounding spring in place Callout 1 in Figure 25 3 Disconnect the two cables to the tray assembly callout 2 in Figure 25 51 HP LaserJet 5P Printer Service Supplement Removal and Replacement Figure 25 Grounding Spring screw location 52 On the left side remove the 2 screws that attach the grounding strap to the Gear Train Assembly see callout 1 in Figure 6 36 of the Combined Service Manual Turn the assembly upside down before proceeding with further steps Remove
37. hms for 100 120 VAC or 127 5 Ohms for 220 245 VAC If the thermal fuse is open replace the Fusing Assembly 60 HP LaserJet 5P Printer Service Supplement Troubleshooting Table 7 57 58 Main Motor Failure LED Display ERROR CODE Description and Recommendation 57 58 Main Motor Failure The DC Controller has reported a general motor failure The Main Motor is controlled by the DC Controller PCA and seated into connector J601 Power cycle the printer If this doesn t Clear the message 1 Does the main motor rotate on power up If no a Reseat the Main Motor into the DC Controller connector b Inspect the Gear Train for debris that would block the free operation of the gears c The toner cartridge may not be rotating Referto Drum Rotation Functional Check in the Combined Service Manual d Main Motor faulty Power up the printer and observe if stacker rollers rotate If not replace the Main Motor e Replace the DC Controller PCA Ifthe main motor does rotate 2 Does the fan turn during printing If no a Power cycle the printer b Check the fan to determine if it is blocked from operation c Reseat the fan connector on the Laser Scanner Assembly d Replace the Fan e Replace the Laser Scanner Assembly f Replace the DC Controller g Replace the connector between the scanner and DC Controller 61 HP LaserJet 5P Printer Service Supplement Troubleshooting Table 8
38. inter Service Supplement Troubleshooting Data Error Computer Light Pattern Message 40 ERROR 41 ERROR 51 52 ERROR Description Indicates an abnormal connection break occurred while transferring data from the computer A temporary error occurred while printing This error most commonly occurs when the printer picks two sheets of paper at once The page containing the error is reprinted automatically first two light sequences first and second light sequence The printer detected a temporary error condition Recommended Action Press GO on the printer to clear the error message Remove the page from the output tray and press GO on the printer Turn the printer off then on If the problem persists replace the laser scanner assembly 55 ERROR 68 SERVICE or 68 READY SERVICE third light sequence The printer detected a temporary error condition The printer s nonvolatile memory NVRAM is full Turn the printer off then back on If problem persists replace the DC Controller If the problem still continues replace the formatter PCA Press GO the printer to clear the error message If problem persists 1 Perform NVRAM Reset to clear NVRAM hold down the RESET button for more than 20 seconds during power on 2 Replace the formatter PCA 57 HP LaserJet 5P Printer Service Supplement Troubleshooting Error 53 Memory SIMM
39. ly 100 120v Fuser Film Assembly 220 240V Roller Fuser Deliver Tab Fuser Release RG5 1703 000CN NM 1 NM m 9 85 HP LaserJet 5P Printer Service Supplement Accessories Accessories Listed below are the accessories and supplies including supplemental documentation you can order for your HP LaserJet 5 or 5MP printer Part Number Description or Use Toner Cartridge C3903A Replacement toner cartridge Memory upgrades 1 MByte C3130A Adds up to 48 MBytes of memory to the HP LaserJet 5P 2 MByte C3131A printer for a total of 50 MBytes Adds up to 32 MBytes of 4 MByte C3132A memory to the HP LaserJet 5MP printer for a total of 35 8 MByte C3133A MBytes 16 MByte C3146A Adobe s PostScript Level 2 C3152A Adds PostScript Level 2 language and 1 MByte of memory SIMM for the HP LaserJet to the HP LaserJet 5P printer includes software for 5P Macintosh Windows 3 1 and 3 11 and HP LaserJet 5 Macintosh Notes factory installed in the 5MP printer IEEE 1284 Parallel Cable 2 Meter A to B C2950A IEEE 1284 compliant cables where 3 Meter to B C2951A A host computer connector A type 3 Meter A to C C2946A B large printer connector B type 10 Meter A to C C2947A C small printer connector C type LocalTalk Network cable 92215N Connect to a LocalTalk Network for Macintosh Serial printer cable for 92215S Directly connect to a Macintosh computer Macintosh HP JetDirec
40. not print printing has not yet started the printer may not print any of the job If the Data light is on press the RESET button to clear the printer s memory Then position the device within the range of operation and print the job again The IR status light turns off during The connection may have been broken If the transmission Data light is on press the RESET button to clear the printer s memory Then position the device within the range of operation and print the job again Using the Infrared Test Tool A special infrared troubleshooting test tool manufactured by Genoa Technology Inc in cooperation with Hewlett Packard is available through HP Direct Ordering part number 5062 4461 Refer to the discussion beginning on page 22 for more information 66 67 290 Ajddng p 1 0 A ddng 1 JeMOd OV vSd 1058 5 zozr Jedeg z isnipy FORMATTER PCA HP LaserJet 5P Printer Service Supplement Troubleshooting Aunt A ddng d LO HA 154 40sueg PE 2 1 indui LLEI gt e a o lt c gt e 3 FUSER HEATING ELEME
41. nstalled the I O buffer size can also be adjusted via software Three settings exist for the I O buffer AUTO default ON and OFF AUTO sets the printer s I O buffer to a minimum value that is determined by the total amount of memory that is resident in the printer Setting I O buffering to ON allows the user to set the I O buffer size Setting the I O buffering to OFF disables I O buffering Note When you change the I O buffer setting all downloaded resources are deleted 28 HP LaserJet 5P Printer Service Supplement New Product Features THIS PAGE INTENTIONALLY LEFT BLANK 29 HP LaserJet 5P Printer Service Supplement Service Mode PJL Defaults Service Mode PJL Defaults The Service Mode should be used only by authorized service personnel While in Service Mode you can Print a Service Mode Self Test Verify and set the Page Count the page count also is displayed on the standard self test Set the Cold Reset Default This sets the factory default paper size to either Letter or A4 Set the Demo Page True False Used to remove the Demo Page option from the self test menu Set the Diagnostic Functions ON or OFF for software developers use only Since the HP LaserJet 5P 5MP printer does not have a front control panel Service Mode and many configuration tasks are accessible only through software PJL commands The following example shows how to use PJL commands to enter Service Mode and perform
42. nter User s Manual 3150 90901 HP LaserJet 5 Macintosh Notes included with HPLaserJet 63155 90901 5MP Printer and optional Adobe PostScript Level 2 SIMM HP LaserJet Printer Family Paper Specification Guide 5002 1801 This item must be ordered through HP Parts Direct Ordering 800 227 8164 Outside the U S see the ordering information in Parts and Diagrams later in this chapter HP LaserJet 5P Printer Service Supplement Documentation and Software Software The following software driver diskettes are shipped with the C3150A HP LaserJet 5P printer The HP LaserJet 5P DOS Utilities and DOS Printer Drivers diskette The DOS utilities include a Status Monitor and Remote Control Panel The DOS printer drivers include WordPerfect versions 5 1 5 1 and 6 0 and Lotus 1 2 3 versions 2 3 2 4 3 1 and 3 4 The HP LaserJet Printing System for Microsoft Windows 3 1 and 3 11 contains the PCL drivers and the HP FontSmart utility for font management The following software driver diskettes are shipped with the C3155A HP LaserJet 5MP printer The HP LaserJet 5MP Printer Software for Macintosh Supports System 6 07 to 7 5 The PostScript Printer Software for Windows 3 1 and 3 11 includes the PostScript drivers and the HP FontSmart utility for font management HP LaserJet 5P Printer Service Supplement New Product Features New Product Features The HP LaserJet 5P 5MP Status Panel This HP LaserJet printer
43. play additional code determine the problem and solution 32 HP LaserJet 5P Printer Service Supplement Service Mode PJL Defaults Printing a Self Test Page You can print a self test page to get information about your printer s current settings options and print quality You can use this page to troubleshoot print quality problems and to view current print density and Resolution Enhancement settings so you can adjust them You can also print the demo or demonstration page to quickly check that the printer is operational To print a self test page Simultaneously press the GO and RESET buttons on the printer s Status Panel while the printer is in Ready Mode Or using the HP LaserJet PCL Windows Printer Driver under Device Option select the Configure Printer button and choose PCL Self Test Page Or using the Remote Control Panel in DOS under Options select Print Test Page and choose PCL Self Test Page Figure 12 shows a sample self test page Numbers in the sample self test page match numbers in the Key to Figure 12 which follows the illustration The appearance of the self test page varies depending on the options currently installed in your printer Note The factory default for the self test page is English A PJL command is required to change the self test language to appear in a language other than English Refer to the discussion of PJL commands on page 31 33 HP LaserJet 5P Print
44. r manuals more useful and friendly I you would like a reply be sure to include your name and address with your response Thank you for your feedback 1995 HEWLETT PACKARD 5010 6305
45. rinter The rear labels also contain power rating and regulatory information as shown in Figure 3 ses L10433E POWER RATING BOISE PRIER DMISON 311 CHNDEN RUD 220 240V BOISE IDAHO 83714 USA C Sou MANUFACTURED m March 1995 WMM mmm Lo Essen L10433A POWER RATING HEWLETE PACKARD ISE PRINTER DIVISION INDEN BLVD is Germ RM Gi Pa onde 100 120V 50 60Hz 2 5A 127V w DAHO 8S4 USA A d 60Hz 2 5A companba MANUFACTURED Slectromagn tiques CEM ve TE QR Nom March 1995 NuMBER C3150A Made in U S A from foreign and domestic components FCC ID SERIAL NUMBER XXXXXXXXXXX Figure 3 Sample Model and Serial Number Labels HP LaserJet 5P Printer Service Supplement Product Specifications Product Specifications Dimensions With 415 79 in 401 mm Depth 17 38 in Height 7 92in 204 Weight 5 Ab 7 kg Mill eee Pa 6 5 inches 420 mime i 39 5 inches 1000 mm Figure 4 Location Space Requirements HP LaserJet 5P Printer Service Supplement Product Specifications Electrical Specifications Power Requirements 100 120V 10 50 60Hz 2Hz 220 240V 10 50 Hz 2Hz 127 Volts NOM Power Consumption typical for HP During printing 165 W average During printing 165 W avera
46. rmatter shield 38 HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the Power Door The Power Door is located on the right rear of the printer 1 Ensure the power to the printer is turned OFF 2 Grasp the power door by the finger slot directly above the power cord and swing the rear of the door out and forward The door easily tilts and lifts out 3 Unplug the power cord from the printer power socket Removing the I O Cover The I O Cover is located to the left rear of the printer 1 Locate the two release tabs shown in Figure 13 Press the tabs in and swing the rear of the door out and forward The door easily lifts away from the printer 4a 00 TT i Figure 13 Cover Release Tabs 39 HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the Left Side Cover 1 Disconnect all I O cables 2 Press the Top Cover Release button on the right side of the printer and open the top cover 3 Press the removable side panel release latch shown in Figure 14 4 Slide the cover forward and pull straight away from the side of the printer Figure14 Side Cover Release Latch 40 HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the Top Cover 1 Remove the toner cartridge and paper cassette if they have not already been removed 2 Remove the 4 self tapping printer cover screws Figure 15 Fig
47. stration Sense Position PS4 Winding Paper Sensor Sense Position PS5 Tray 1 Paper Out Sensor SL1 Tray 2 Solenoid SL2 Tray 1 Solenoid 17 HP LaserJet 5P Printer Service Supplement New Product Features Infrared Communication The HP LaserJet 5P and 5MP printers are equipped with an Infrared Datalink Association IrDA compliant port The IrDA specification allows wireless transmission of print data between a wide variety of hosts primary and peripheral secondary devices A primary device such as a PC or laptop computer is capable of reading and writing data to another primary device or writing to a secondary device such as a printer Secondary devices are read only they cannot initiate its own communication and can only respond to a host command when properly addressed The IrDA protocol uses a transceiver chip in both devices to send and receive data packets The packets are checked for validity and a response is sent by the secondary device indicating whether the packets were complete or in error The IrDA protocol is contained in three layers The physical electronics are the hardware elements in each device for sending and receiving the data The Link Access Protocol LAP layer controls the physical layer packetizes unpacketizes data and sets transmission rates The Link Management Protocol LMP layer routes data to and from the host operating system DOS Windows The data flow is shown in
48. t 5P printer Field Replaceable Units FRUs are identical to the HP LaserJet 4L and 4P printers This section describes only those differences unique to the HP LaserJet 5P for removing Power Door Cover Left Side Cover Top Cover Tray 1 Pickup Assembly Formatter Board Assembly Fuser Assembly DC Controller Assembly WARNING CAUTION Unplug the power cord from the power outlet before attempting to service the printer If this warning is not followed severe injury may result Never operate or service the printer with the protective cover removed from the Laser Scanner Assembly The reflected beam although invisible can damage your eyes The printer contains parts that are electrostatic discharge ESD sensitive Always service printers at an ESD protected workstation To install a self tapping screw first turn it counter clockwise to align it with the existing thread pattern then carefully turn clockwise to tighten Do not over tighten If a self tapping screw hole becomes stripped repair of the screw hole or replacement of the affected assembly is required 37 HP LaserJet 5P Printer Service Supplement Removal and Replacement Note Always remove the toner cartridge and the paper cassette from the printer before removing or replacing printer parts Required Tools Refer to page 6 3 of the Combined Service Manual A TORX T 10 head screwdriver is needed to remove the fo
49. t EX print Ethernet 1 parallel ports servers external TokenRing 1 parallel ports Ethernet 3 parallel ports TokenRing 3 parallel ports HP Printer Pal external C2971A Printer fax accessory Allows faxes to be printed by the printer faxes can also be sent electronically from the PC Availability outside the US may vary Extra Paper Cassette Tray R75 4000 000CN Universal tray 2 IrDA Test Tool 5062 4661 Infrared communications test tool manufactured by Genoa Technologies Inc This item must be ordered through HP Parts Direct Ordering 800 227 8164 Outside the U S see Parts and Diagrams earlier in this appendix 86 Index 20 MEM OVERFLOW 56 21 PRINT OVERRUN 56 2210 ERROR 56 40 ERROR 57 41 ERROR 57 50 FUSER ERROR 60 51 ERROR 57 52 ERROR 57 55 ERROR 57 57 58 MOTOR ERROR 61 61 x SIMM ERROR 62 62 MEMORY ERROR 63 62 x SIMM ERROR 62 63 MEMORY ERROR 63 64 ERROR 64 64 SCANNER ERROR 63 65 ERROR 64 68 SERVICE ERROR 57 A accessories 86 automatic I O switching 26 B bi directional communication 26 books available 8 9 buttons GO 10 power 4 RESET 10 status panel 10 cables IEEE 1284 compliant 26 clearing memory with RESET 10 cold reset 30 connections network 26 consumables life 36 ordering 69 D data light 12 DC controller 78 interconnect 49 removal and replacement 51 default settings returning to 11 demo page 10 30 33 diagnostic 30 diagrams
50. the 5 self tapping screws and the 1 machine screw with star washer from the bottom of the DC Controller Assembly See callouts 2 and 3 in Figure 6 36 in the Combined Service Manual Lift the DC Controller Assembly away from the printer frame HP LaserJet 5P Printer Service Supplement Removal and Replacement Note The PS1 Input Sensor Arm may come loose and fall out when you remove the DC Controller Assembly See Figure 6 51 in the Combined Service Manual for re installation 7 Remove the metal backing plate from the DC Controller Assembly see pages 6 43 and 6 44 in the Combined Service Manual for this procedure 8 Disconnect Tray 1 Interconnect PCA callout 2 in Figure 26 and cable 302 callout 1 in Figure 26 from the DC Controller PCA Caution Note Remove the Tray 1 Interconnect PCA carefully it can easily be broken when separating it from the black plastic cover The Tray 1 Interconnect PCA and cable must also be retained when replacing the DC Controller Board The part number for the DC Controller Board does not include a replacement PCA and cable This cable can be directly pulled from the connector no releases are necessary 53 HP LaserJet 5P Printer Service Supplement Removal and Replacement Figure 26 Tray 1 Interconnect PCA and Cable 302 54 HP LaserJet 5P Printer Service Supplement Troubleshooting Troubleshooting The troubleshooting process for the HP LaserJ
51. tor in position Callout 1 in Figure 21 These are the only two TORX screws in the HP LaserJet 5P printer Note also the location of the test print button hole Callout 2 on the side of the formatter board cover Figure 21 TORX Screw Locations 47 HP LaserJet 5P Printer Service Supplement Removal and Replacement Figure 22 Removing the formatter screws 2 3 48 Remove the 7 screws shown in Figure 22 Pull the formatter board straight from the side of the chassis There will be a slight resistance from the DC Controller interconnect Pull the DC controller interconnect out Figure 23 To separate the formatter PCA from its shield remove the two screws refer to callout 1 in Figure 21 HP LaserJet 5P Printer Service Supplement Removal and Replacement Figure 23 Removing the DC Controller Interconnect Note RETAIN THE DC CONTROLLER INTERCONNECT when replacing the DC Controller Board The replacement board part number does not include this interconnect 49 HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the Fusing Assembly 1 2 Remove the top cover assemblies Locate the black plastic fuser cover at the back of the printer Press the release tab callout 1 in Figure 24 Slide the cover all the way to the right Pull the left end of the strip toward you at a 45 angle Slide the cover to the left and out of the printer Remove t
52. tus Light green If this light is on it indicates that an infrared IR connection has been established Common LED patterns The chart following shows the light patterns for normal HP LaserJet 5P 5MP printer states 12 HP LaserJet 5P Printer Service Supplement New Product Features The printer is in Ready Mode and is ready to print Press the GO button to print a demo page Press the GO and RESET buttons to print a self test page The printer has received data If the Ready light is flashing the printer is processing the data wait for the next page to be printed If the Data light and the Ready light are both on for an extended period of time the Ready light does not begin to flash press the GO button to print the next page A document or page may take a long time to print if for example the document or page contains complex text or graphics The printer is warming up or resetting after you have pressed the RESET button The lights on the Status Panel cascade each light turns on and off sequentially until the printer is ready to print Tray 1 the MP Tray is empty Add paper to the tray If the Tray 1 light is flashing the printer is waiting for paper to be manually fed into Tray 1 Once you have inserted the paper you must press the GO button to feed the paper E 8 13 HP LaserJet 5P Printer Service Supplem
53. ure 15 Removing the Top Cover Screws 3 Grasp the lower left front corner of the top cover and lift it forward and up 4 Grasp the lower portion of the right front cover and pull forward and up 5 At the rear of the printer lower the face up output tray 41 HP LaserJet 5P Printer Service Supplement Removal and Replacement 6 Lift the rear of the printer slightly Grasp the lower right back corner With your thumbs flex the plastic toward you up and out Figure 16 shows this process for the rear right corner Repeat the process for the left rear corner Note Note the position of the tabs and the catches carefully This step may require considerable twisting and flexing of the plastic in order to free the release tabs Figure 16 Releasing the Back Corner of the Top Cover 7 Lift the printer cover straight up 42 HP LaserJet 5P Printer Service Supplement Removal and Replacement Replacement When reseating the top cover onto the printer frame ensure the black paper out flag in front Note of Tray 1 is seated in the groove of the Tray 1 lift plate If not in the groove it can easily break when the cover is forced into place Refer to Figure 17 Figure 17 Flag 43 HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the Tray 1 Pickup Assembly 1 Remove Tray 1 by opening the tray at a 45 angle and pulling up on the tray Figure 18 Figure 18
54. uter to the printer via a local parallel port for example LPT1 LPT2 These applications may not work through a network or a switching device Connecting to Networks and Switchboxes Most devices connected between the printer and the host computer prevent the printer from sending data back to the computer Therefore the Remote Control Panel Status Monitor and Status Window may not work with networks most hardware print spoolers some software print spoolers and some switchboxes Newer sharing devices are available that fully support status feedback Check with your supplier on support for bi directional communication Automatic I O Switching The printer automatically switches between all interfaces parallel infrared and LocalTalk when multiple users share the printer 26 HP LaserJet 5P Printer Service Supplement New Product Features Resource Saving Resource Saving gives the printer the ability to save certain entities such as permanent soft fonts macros symbol sets and user defined graphics patterns when the printer changes personalities resolutions or page protect modes For example if a user switches the printer from PCL mode to PostScript mode all PCL soft fonts and macros are lost With resource saving the HP LaserJet SP SMP printer can retain these in memory When the user switches back to PCL from PostScript all of the PCL entities would still be resident in the HP LaserJet 5P 5MP printer Resource Saving c
55. with the HP LaserJet 5P MP printers Software The primary device must be loaded during boot up with software provided by the manufacturer for infrared operation The primary device must be properly configured with an infrared COM port IRQ level and base address value The infrared port must be installed and selected in the Printers section of the Windows Control Panel 19 HP LaserJet 5P Printer Service Supplement New Product Features To Print Using the Infrared Port The infrared IR port on your HP LaserJet 5P or SMP printer is located on the lower front left corner of the printer Figure 8 This port is compliant with the specifications determined by the Infrared Data Association IrDA Just above the port is a status light that indicates when the port is activated To use the IR port you need to use a portable device that also includes an IrDA compliant IR port and be within the range of operation see Figure 9 Figure 8 IrDA Port Location The IR port is compatible with a wide variety of IrDA compliant portable devices however the method for printing will vary depending on the type of device and the operating system in use Refer to the instruction manual for your portable equipment for specific instructions on printing from that device The IR port works by receiving data similarly to a serial port however without a cable and operates at speeds of up to 115 k bits per second When the IR connection is est
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