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NP Config Administrator`s Guide

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1. characteristics of this selection are specified by the value of ipRoutelnfo routing protocol If not so specified the value for this field is 0 0 MI B I I P NET TO MEDIA TABLE SCREEN The screen shown in Figure 5 42 displays the group of MIB II objects that are involved with IP address translation The address translation table maps physical addresses to IP addresses Note that the information contained here is basically the same as that in the MIB II address translation AT group with the addition of the new object ipNetToMediaType which indicates the type of mapping used The value of the variable ipNetToMediaType indicates whether an entry is a static manually entered type or was discovered by a dynamic protocol such as for example ARP Address Resolution Protocol Figure 5 42 MIB II I P Group Net To Media Table Screen copyright 2002 Mitel Networks Corporation 57 Mitel NuPoint Messenger Technical Documentation Release 7 0 MI B I1 I P ROUTE TABLE DATA Table 5 34 provides basic information describing the contents of the IP Route Table information screen shown in Figure 5 42 Note If you need to widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Table 5 34 MI B III I P Group Net To Media Data MI B I I Object Description Definition Values ipNetToMedialflndex This field contains a user assigned number that un
2. Copyright 2002 Mitel Networks Corporation 37 Mitel NuPoint Messenger Technical Documentation Release 7 0 isupSigSusp This field counts the total number of suspend SUS messages transmitted or received on a selected line When an ISDN party returns to the on hook condition only the REL message is used When a non ISDN party returns to the on hook condition SUS suspend is sent first followed by REL and RLC release complete isupSigResm This field counts the total number of reset circuit RSC messages transmitted or received on a selected line RSC allows an exchange to reset a circuit after an error isupSigCallModReq This field counts the total number of call modification request CMR messages transmitted or received on a selected line The CMR message is used in certain International Telecommunications Union ITU networks CMR is not supported by ANSI This field counts the total number of call modification reject CMRJ messages transmitted or received on a selected line Used with International Telecommunications Union ITU only CMRJ is not supported by ANSI isupSigCallModCom __ This field counts the total number of call modification complete CMC messages transmitted or received on a selected line Not supported by ANSI ITU only isupSigProgress This field counts the total number of call progress CPG PRG messages transmitted or received on a selected line A CPG message notifies a distant exchan
3. Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 icmpOutRedirects This field counts the total number of ICMP Redirect Redirected Messages messages sent When a system sends a datagram to a wrong local router the router sends an ICMP Redirect message back to the source The Redirect message contains the correct next hop data for that destination Note that routers issue redirects but hosts do not Hence the value in this field is always zero unless the node in question is a router icmpOutEchos Echo This field counts the total number of ICMP Echo Request Request Messages messages sent icmpOutEchoReps This field counts the total number of ICMP Echo Reply Echo Reply Messages messages sent Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 MIB II TCP Transmission Control Protocol Group GENERAL The two screens shown in Figure 5 45 and Figure 5 46 display the group of MIB II objects involved with the implementation and operation of TCP at a selected node The objects in the TCP group contain information about TCP operation such as transmission and retransmission data selected timeout algorithm datagram statistics and connection table data The screen shown in Figure 5 45 includes two tabs that give you access to the following two TCP information groups e TCP Information The information displayed by cl
4. a This table PEST la leat contains the local IP address for the UDP listener A this UDP local eooo a ludpLocalPort This field contains the local port number of the listener at the corresponding IP local address in the UDP table Figure 5 48 Range of acceptable values 0 through 65535 Close button Ooo on this button returns you to the MIB II group selection ee eee 5 33 MIB II SNMP Simple Network Management Protocol Group GENERAL The three screens shown in Figure 5 49 Figure 5 50 and Figure 5 51 display the group of MIB II objects involved with counting incoming and outgoing SNMP Simple Network copyright 2002 Mitel Networks Corporation 64 Mitel NuPoint Messenger Technical Documentation Release 7 0 Management Protocol traffic at a selected node These SNMP MIB II objects include a group of statistics event counters and a single configurable variable snmpEnableAuthenTraps The screen shown in Figure 5 49 includes three tabs that give you access to the following SNMP MIB II information ERRORS IN INBOUND SNMP PACKETS The information displayed by clicking the first left tab in Figure 5 49 describes types of errors related to inbound SNMP messages e SUCCESSFUL INBOUND SNMP PACKETS Click on the second middle tab see Figure 5 50 to display statistics relating to successful reception of inbound SNMP packets e OUTBOUND SNMP PACKETS Click on the third right tab see Figure 5 51 to display
5. trunk 1 card 2 module 1 trunk 2 card 2 module 1 5 trunk 1 card 1 module 2 6 trunk 2 card 1 module 2 7 trunk 1 card 2 module 2 8 trunk 2 card 2 module 2 9 trunk 1 card 1 module 3 10 trunk 2 card 1 module 3 11 trunk 1 card 2 module 3 12 trunk 2 card 2 module 3 13 trunk 1 card 1 module 4 14 trunk 2 card 1 module 4 15 trunk 1 card 2 module 4 16 trunk 2 card 2 module 4 sx1TotalESs he fields in this column report the total number of errored econds encountered by a DS1 interface during the preceding 86 400 second 24 hour interval An errored second is one uring which one or more of certain types of defects or iolations take place dsx1TotalSESs Not supported Value always 0 dsx1TotalSEFs Not supported Value always 0 sx1TotalUASs he fields in this column report the total number of unavailable Seconds encountered by a DS1 interface during the preceding 86 400 second 24 hour interval An unavailable second is one uring which the interface is not available for any reason sx1TotalCSSs he fields in this column report the total number of controlled lip seconds encountered by a DS1 interface during the preceding 86 400 second 24 hour interval A controlled slip is lan error in which payload bits are repeated or deleted A ontrolled slip second is one during which a controlled slip is etected he fields in this column report the total number of path coding iol
6. Mitel NuPoint Messenger Technical Documentation Release 7 0 At the completion of the above steps begin the network management process for a selected node Your starting point is the component interconnections displayed in the form of icons and buses on the Basic System Configuration map Figure 5 3 Operating Your NP Config System The procedure that follows gives instructions for operating your NP Config system as a tool for monitoring analyzing and troubleshooting any of the NuPoint Messenger communication servers on your network Registering NP Config Server Addresses The first step in operating NP Config is to determine which NuPoint Messenger servers that is nodes on the net you wish to monitor and then to register the names and IP addresses of these servers into the NP Config new server files Proceed as follows 1 Launch NP Config by either double clicking on the NuPoint Messenger icon of the basic HP OpenView network map or by clicking on NP Config in the HP OpenView main menu bar and then selecting NP Config from the resulting drop down menu Note that if no servers have yet been registered a blank NP Config screen appears containing only a menu bar and a tool bar at its top 2 Determine the name primary IP address and alternate IP address if used for each server whose network connections you wish to examine IMPORTANT We recommend that you use both a primary and an alternate address if the NuPoint Messenger
7. See User Datagram Protocol UDP udp 2 User Datagram Protocol The prefix udp used with a MIB II variable name indicates that this MIB item is a part of the User Datagram Protocol group of MIBs Unicast Implies the transmission of a protocol data unit PDU to a single defined destination Compare Multicast User Datagram Protocol UDP A connectionless mode transport layer protocol that can be used on IP networks Provides a simple way for an application to send individual messages to other applications Note that delivery is not necessarily guaranteed and messages may not always be delivered in the order sent The prefix udp used with a MIB II variable name indicates that this MIB item is a part of the UDP protocol group of MIBs Copyright 2002 Mitel Networks Corporation 77
8. In order to transmit such datagrams they are broken into fragments After transmission if conditions are met the fragments are reassembled in their original order FTP See File Transfer Protocol 1AM Initial Address Message An IAM is sent from a source point to a transit exchange or to a destination point whichever is first in the path to set up the trunk between them ICMP 1 See Internet Control Message Protocol ICMP 2 Internet Control Message Protocol The prefix icmp used with a MIB II variable name indicates that this MIB item is a part of the Internet Control Message Protocol group of MIBs Internet Control Message Protocol I CMP An Internet error reporting mechanism that provides feedback messages about how the Internet IP layer of TCP IP is operating IF interfaces group The prefix if used with a MIB variable name indicates that this MIB item is a part of the interface group of MIBs IP Internet protocol The prefix ip used with a MIB II variable name indicates that this MIB item is a part of the Internet protocol group of MIBs In general the IP which is designed for use in interconnected systems of packet networks provides for transmitting blocks of data called datagrams from source to destination s where source and destinations are hosts identified by fixed length addresses IP Address A 32 bit quantity that designates a point of attachment or node in an internet IRQ Inter
9. MIB II UDP User Datagram Protocol Group GENERAL The two screens shown in Figure 5 47 and Figure 5 48 display the group of MIB II objects involved with the operation of UDP at a selected node An application calls on the User Datagram Protocol when it wants to send a stand alone message to another application The screen shown in Figure 5 47 includes two tabs that give you access to the following two types of UDP information e UDP Information The information displayed by clicking the first left tab in Figure 5 47 describes the basic characteristics and operation of UDP datagrams e UDP Table Click on the second right tab to display the contents of the UDP listener table as shown in Figure 5 48 This table shows the addresses and port numbers in use by local applications that are waiting for the arrival of UDP datagrams Such applications are called listeners Figure 5 47 MIB II UDP Group Information Screen copyright 2002 Mitel Networks Corporation 63 Mitel NuPoint Messenger Technical Documentation Release 7 0 MIB Il UDP GROUP INFORMATION TABLE Table 5 39 describes the contents of the UDP group information screen shown in Figure 5 47 Table 5 39 MI B II UDP Group Basic UDP Information MIB I1 Object Description Definition Values Error po Error Datagrams Received _ _ SSS Received SO ae RCo r Datagrams This field counts the total number of received UDP Without Destination datagrams for which th
10. button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 MI B I1 IF OUTBOUND PACKETS SCREEN The screen shown in Figure 5 36 displays the group of MIB II Interface objects that are involved with monitoring outbound packets Note If you need to widen a cell to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 36 MIB II IF Group Outbound Packets MIB I1 I F OUTBOUND PACKETS DATA Table 5 28 provides basic information describing the contents of the IF Group outbound packets screen shown in Figure 5 36 Table 5 28 MI B I I F Group Outbound Packets MIB II Object Description Definition Values ifIndex This field contains a user assigned decimal number that uniquely identifies this interface lifOutOctets This field counts the total number of octets transmitted on the selected interface including framing characters ifOutUcastPkts This field counts the total number of packets including those that were discarded or otherwise not sent that higher level protocols requested be transmitted to a subnetwork unicast address ifOutNUcastPkts This field counts the total number of packets that higher level protocols requested be transmitted to a nonunicast address including those that were discarded or otherwise not sent lifOutDiscards This field counts the number of outbound packets discarded even though no errors had been detected
11. ipRouteDest This field contains the destination IP address of this route An entry with a value of 0 0 0 0 is considered a default route Multiple routes to a single destination can appear in the table if the network so defines the table access mechanism Copyright 2002 Mitel Networks Corporation 55 Mitel NuPoint Messenger Technical Documentation Release 7 0 ipRoutelflndex This field contains a number the index that uniquely identifies the local interface through which the next hop of this route should be transmitted This entry contains the primary routing metric or combination of metrics selected for this route A metric is a factor that must be taken into consideration in order to reach a destination The characteristics of this selection are specified by the value of ipRouteProto see below If this entry is not used its value is 1 This entry names an alternate IP routing metric or combination of metrics selected for this route A metric is a factor that must be taken into consideration in order to reach a destination The characteristics of this selection are specified by the value of ipRouteProto see below If this entry is not used its value is 1 This entry names an alternate IP routing metric or combination of metrics selected for this route A metric is a factor that must be taken into consideration in order to reach a destination The characteristics of this selection are specified by the
12. selected primary or redundant Q Net cards Acceptable values are Primary cards CEQOOH Redundant cards DEQOOH This field contains the hardware interrupt level at which the selected Q Net card is configured Acceptable interrupt request values are Primary cards IRQ 7 Redundant cards IRQ 5 i Close button Clicking on this button returns you to the card cage configuration display Figure 5 9 hostArcPhyNodelD Q Net Node ID hostArclOPort Q Net I O Port hostArclIRQ Q Net IRQ Voice Recognition Card If you click on the voice recognition card icon in the card cage configuration display shown in Figure 5 9 the voice recognition card information screen display appears see Figure 5 29 The voice recognition card screen provides you with information about the card s assigned index number its operational status its 1 O port address and the card s total number of ports channels A description of this information is provided in Table 5 21 Figure 5 29 Voice Recognition Card I nformation Screen VOI CE RECOGNITION CARD DATA TABLE An explanation of the contents of the Voice Recognition card information screen Figure 5 29 is given in the Voice Recognition card data table Table 5 21 Table 5 21 Voice Recognition Card Data Parameter Description Values hostLineCardType This field tells you the type of card you have selected Card Type Acceptable value 1 voicerec voice r
13. which is the second part of the three part definition module number slot number port number that uniquely identifies a selected line Acceptable values 0 through 17 This field contains the port number which is the third part of the three part definition module number slot number port number that uniquely identifies a selected line Acceptable values 0 through 59 This field reports the communication status transmitted or isupCirBlock This field counts the total number of blocking messages transmitted or received on a selected line A blocking message allows a given exchange to block a voice circuit at a more remote exchange This field counts the total number of blocking acknowledge messages transmitted or received on a selected line A blocking acknowledge message indicates transmission or receipt of a blocking message as well as the blocking of the circuit This field counts the total number of unblocking messages isupCirBlockAck isupCirUnblock isupCirUnblkAck This field counts the total number of unblocking acknowledge messages transmitted or received on a selected line An unblocking acknowledge message indicates transmission or receipt of the unblocking message and the unblocking of the circuit copyright 2002 Mitel Networks Corporation 35 Mitel NuPoint Messenger Technical Documentation Release 7 0 isupCirReset This field counts the total number of reset circuit messages transmi
14. without further user intervention and displays the requested data in the form of specific information screens on the console of the management workstation Figure 1 1 NP Config System Block Diagram NP Config Functions The NP Config client software performs the network management functions described in the following paragraphs Configuration Management The configuration management function of NP Config allows you to display on your management Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 console the configuration of any of the servers on the network Each request for a configuration display produces a map showing the latest configuration of the server being queried and permits the generation of a series of status screens displaying the values of important system parameters related to that configuration Fault Alarm Management The fault alarm management function of NP Config makes it possible for the user to monitor detect and respond to unusual conditions or alarms called traps throughout this manual generated by the server being monitored Fault alarm related event information updates the color of the card cage icon the inner rectangle in the corresponding module configuration maps That is alarm severity is indicated by the color of the card cage icon for the module being examined When more than one alarm is received the alarms are prioritized by severity t
15. 1P Group Output Datagrams Screen MI B I I I P GROUP OUTPUT DATAGRAMS Table 5 31 provides basic information describing the contents of the output datagrams information screen shown in Figure 5 39 Table 5 31 MI B I1 I P Group Output Datagrams MI B I 1 Object Description Definition Values copyright 2002 Mitel Networks Corporation 53 Mitel NuPoint Messenger Technical Documentation Release 7 0 ipOutRequests This field counts the total number of IP datagrams that Output Datagrams Requested the local IP user protocols including ICMP have For Transmission supplied to IP in response to requests for transmission Note This counter does not include any datagrams counted by the MIB II object ipForwDatagrams This field counts the number of IP datagrams for which no problems were encountered to prevent their continued processing but which were nevertheless discarded for example for lack of buffer space ipOutNoRoutes This field counts the number of IP datagrams discarded Datagrams Discarded But No because no route could be found to transmit them to Route Found their destination This counter also includes any packets counted in ipForwDatagrams that meet the no route criterion or any packets that a module cannot route because all its default gateways are down ipOutDiscards No Problem Output Datagrams But Discarded ipReasmTimeout This value is the maximum number of seconds durin
16. Figure 5 43 MIB I1I ICMP Group I CMP Msgs Received Screen MI B I1 I CMP MESSAGES RECEI VED DATA Table 5 35 provides basic information describing the contents of the ICMP Messages Received information screen shown in Figure 5 43 Table 5 35 MIB II ICMP Group Messages Received MI B I1 Object Description Definition Values icmpInMsgs This field counts the total number of incoming ICMP Total number of ICMP messages received Messages Received ICMP Messages Received With Errors copyright 2002 Mitel Networks Corporation 58 Mitel NuPoint Messenger Technical Documentation Release 7 0 icmpInErrors This field counts the total number of incoming ICMP ICMP Specific Errors messages received that have ICMP specific errors for example bad checksum wrong length wrong type and so forth icmpInDestUnreachs This field counts the total number of incoming ICMP ICMP Destination Destination Unreachable messages Unreachable icmpInTimeExcds This field counts the total number of incoming ICMP Time Time Exceeded Exceeded messages These messages are issued in response to expired Time to Live TTL hop count values and timeout on the reassembly of fragments icmpInParmProbs This field counts the total number of incoming ICMP Parameter Problems Parameter Problem messages These usually relate to roblems in optional IP header fields ICMP Messages Received This field counts the total number of incoming
17. NuPoint Messenger Technical Documentation Release 7 0 The Update Module function shown in Figure 5 6 allows you to update the data bases containing information on one or all of the NuPoint Messenger modules that make up a selected node To do this proceed as follows 1 On the Basic System Configuration map Figure 5 3 click on the Update button The Update Server Information screen Figure 5 6 now appears 2 Click on either the box marked All Modules or on any of the boxes marked 1 2 3 or 4 to update the data bases corresponding to specific modules and then click on the OK button at the bottom of the screen A progress screen labeled Update Server now appears When all updates are complete the system returns you to the Basic System Configuration map Figure 5 3 Note Depending upon system configuration factors such as for example number of modules in a node an update may take up to several minutes to complete The Update Optional Features Function The Update Optional Features function shown in Figure 5 6 allows you to update the data bases containing information on the SS7 optional feature or on the T1 E1 optional feature or both SS7 and T1 E1 To update either or both of these data bases proceed as follows 1 On the Basic System Configuration map Figure 5 3 click on the Update button The Update Server Information screen Figure 5 6 now appears 2 Click on the box marked SS7 Information or T1 E1 Information o
18. This screen describes the Voice Memo software installed in the selected server See heading NuPoint Voice Data Screen e OPTIONAL FEATURES third tab This screen contains information about optional features included as part of the selected server See heading Optional Features Information e MIB II fourth tab rightmost The group of screens called by this tab presents descriptions of the various standard MIB II management information objects relating to this server s network operation described in the document Management Information Base RFC1213 second version See heading MIB II Information System Wide I nformation Screen The System Information screen part of the system wide Information display is shown in Figure 5 30 This screen provides you with various kinds of descriptive data on your current system Note The information in the System Wide Information Screen shown in Figure 5 30 is actually part of the MIB II System group However it is included in this location rather than with the rest of the MIB II group itself as described later in this section because the data located here is necessary in order to provide an introductory description of the system Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 Figure 5 30 System Wide Information System I nfo Screen SYSTEM I NFORMATI ON SCREEN DATA An explanation of the contents of the system information d
19. Update System function shown in Figure 5 6 allows you to update specific system wide data bases Note the following SYSTEM INFORMATION If you select the System Information box the following data bases are updated The data bases controlling the system configuration information displayed on the basic system configuration map Figure 5 3 The data base controlling the system wide optional features data display Figure 5 32 Mi B I INFORMATION If you select the MIB II Information box the following data bases are updated e The data base controlling the system wide MIB II related screens Figure 5 30 and Figure 5 33 through Figure 5 51 See the discussion of MIB II later in this chapter To update any or all of these data bases proceed as follows 1 On the Basic System Configuration map Figure 5 3 click on the Update button The Update Server Information screen Figure 5 6 now appears 2 Click on the box marked System Information or MIB II Information or both boxes and then click on the OK button at the bottom of the screen A progress screen labeled Update Server now appears When all updates are complete the system returns you to the Basic System Configuration Map Figure 5 3 Note Depending upon system configuration factors such as for example number of modules in a node an update may take up to several minutes to complete The Update Module Function Copyright 2002 Mitel Networks Corporation 14 Mitel
20. VOI CE CARD I NFORMATION TABLE An explanation of the contents of the basic Line Card and Voice Card display Figure 5 11 is given in Table 5 6 Table 5 6 Line Card and Voice Card Information Parameter Description Value hostLineCardType This field tells you the type of line card you have selected Card Type Acceptable values are 1 other none of the following 2 Ic8 3 dsp8 4 dsp24 5 dsp30 This field tells you the status of the card in the selected card cage slot Acceptable values 1 empty need to update data base 2 not configured card present but not configured 3 in service hostLineCardAddress This field tells you the I O address in Hex of the selected Card Address line card Acceptable address range 0 through FFFFFFFFH hostLineCardTotalPorts This field tells you the total number of ports supported by the Total Ports selected line card Range of values 1 LC8 8 ports 2 DSP8 8 ports 3 DSP24 24 ports 4 DSP30 30 ports ss hostLineCardStatus Card Status re Close button Clicking on this button returns you to the card cage configuration display one example of which is shown in Figure 5 9 LI NE CARD CONFI GURED PORTS DISPLAY The line card data screen called by clicking on the second tab Configured Ports in Figure 5 11 is shown in Figure 5 12 Note If you need to widen a cell in order to see its complete contents cl
21. as the Model 640 The Q Net card appears as MESA Link in this display The highlighted tab identifies the module in which its card cage is located Also the numeral following the words Q Net for example Q Net 3 at the right end of the bus identifies the card cage slot in which the card is located Figure 5 28 Q Net Card Information Screen With Tabs Q Net CARD INFORMATION TABLE An explanation of the contents of the Q Net card information screens for both Figure 5 27 and Figure 5 28 is given in the Q Net card data table Table 5 20 copyright 2002 Mitel Networks Corporation 42 Mitel NuPoint Messenger Technical Documentation Release 7 0 Table 5 20 Q Net Card Data Parameter Description Values hostArcSlot This field contains the Q Net card cage slot number in any of Q Net Slot the four modules as follows 1 The primary Q Net card must be in card cage slot number 1 2 The redundant Q Net card must be in card cage slot number 2 This field contains the physical node ID for any of the four possible primary or redundant Q Net cards that you select Acceptable node ID values for these cards are Primary card module 1 1 Primary card module 2 2 Primary card module 3 3 Primary card module 4 4 Redundant card module 1 33 Redundant card module 2 34 Redundant card module 3 35 Redundant card module 4 36 This field contains the I O port addresses in Hex for the
22. have been loaded from the installation diskettes or enter the path name for the folder containing these MIBs NOTE If you do not enter a path name at installation the default path location supplied by the installation disk is C Program Files Centigram NPConfig MIBs Here is a typical list of the MIBs supplied on the installation diskettes host1 host2 host3 host4 ss7 system ti trapsmi Select a MIB from the list and click on Open This returns you to the screen labeled Load Unload MIBs SNMP After a brief delay the selected MIB appears in the scroll list labeled Loaded SNMP MIBs The presence of a MIB in this list indicates that it is now loaded in the NP Config system Also note that a MIB in the scroll list is given the suffix mib Thus for example the host1 and host2 MIBs appear in the list as host1 mib and host2 mib To install the next MIB in the screen labeled Load Unload MIBs SNMP again click on Load This returns you to the screen labeled Load Unload MIBs SNMP Load MIB From File Click on the next MIB you want to load and then click on the Open button You are again returned to the screen labeled Load Unload MIBs SNMP After a brief delay the newly selected MIB appears in the scroll list labeled Loaded SNMP MIBs Repeat these steps until all desired MIBs are loaded Then complete the process by clicking on the Close button Copyright 2002 Mitel Networks Corporation Mitel NuPoin
23. of each of the cards in the corresponding card cage an example of which is shown in Figure 5 9 Q Net bus Clicking on either of the Q Net lines calls up a screen that shows the status and characteristics of the corresponding Q Net card This screen contains four tabs The tab that is activated brought to front indicates the module in which the Q Net card is located The numeral at the right end of the bus indicates the card cage slot in which the Q Net card is located Card cage icon copyright 2002 Mitel Networks Corporation 16 Mitel NuPoint Messenger Technical Documentation Release 7 0 Clicking on this line calls up a screen that shows the status and characteristics of the Ethernet card This screen contains four tabs The tab that is activated brought to front indicates the module in which the Ethernet card is located The numeral at the right end of the bus indicates the card cage slot in which the Ethernet card is located Clicking on any of these icons designated 0 0 0 1 1 0 1 1 and so forth calls up a screen that shows the status and characteristics of the corresponding SCSI hard disk drive For an example see Figure 5 8 Also note that the interconnection between the modules and the drives displays the actual system configuration Clicking on this button is the entry point to a series of screens Ethernet bus SCSI drive s Update button start
24. of the address that is devoted to the network address and the portion that is devoted to the local address An example would be 255 255 0 0 This entry contains an integer value that corresponds to the least significant bit LSB of the IP subnet broadcast address format If the internet standard all ones LSB broadcast address format is used the value in this table entry will be 1 If the all zeros broadcast format is used the value in this table entry is 0 This integer entry contains the size of the largest IP datagram that this node can reassemble from incoming IP fragmented datagrams Value range 0 through 65535 bytes Close button ee on this button returns you to the MIB II group ipAdEntBcastAddr ipAdEntReasmMaxSize selection screen Figure 5 33 MIB I1 I P ROUTE TABLE SCREEN The screen shown in Figure 5 41 displays the group of MIB II objects that are involved with monitoring the contents of the MIB II IP route table Note If you need to widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 41 MIB II 1P Group Routing Table Screen MIB I1 I P ROUTING TABLE DATA Table 5 33 provides basic information describing the contents of the IP Routing Table information screen shown in Figure 5 41 Table 5 33 Mi B III I P Group Routing Table Data MIB II Object Description Definition Values
25. on this button returns you to the T1 E1 Group card selection screen Figure 5 13 dsx1Fdl T1 E1 Total Table Screen Clicking on the right tab of the Configuration Table screen Figure 5 16 displays configuration parameters and status values for the selected T1 E1 DS1 card as shown in Figure 5 17 This screen displays cumulative values of various T1 E1 DS1 statistics for the 24 hour period preceding the current interval Note If you need to widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 17 T1 E1 Total Table Screen T1 E1 TOTAL TABLE NFORMATION An explanation of the contents of the T1 E1 trunk interface Total Table information display Figure 5 17 is given in Table 5 11 The T1 E1 Total Table parameters report the cumulative sums of various operational statistics measured over the 24 hour periods preceding the current interval rable 5 11 __T1 E1 Trunk Card Total Table Display Parameter Description Values Column Heading Copyright 2002 Mitel Networks Corporation 30 Mitel NuPoint Messenger Technical Documentation Release 7 0 sx1Totallndex he fields in this column contain numeric values from 1 to 16 hat identify specific trunks on a T1 E1 card in each of four possible modules runk numbers and their identifications are 1 trunk 1 card 1 module 1 trunk 2 card 1 module 1
26. statistics relating to outbound SNMP packets and to the configurable variable snmpEnableAuthentTraps Figure 5 49 MIB II SNMP Group Errors In Inbound Packets MIB II SNMP INBOUND PACKET ERRORS Table 5 41 describes the contents of the SNMP Inbound Packet Errors screen shown in Figure 5 49 Table 5 41 MI B 11 SNMP Inbound Packet Errors MI B II_ Object Description Definition Values snmplnPkts This field counts the total number of incoming SNMP Total In Packets messages messages delivered to this node by the transport delivered to SNMP from layer transport layer Errors In Inbound Packets snmplnBadVersions This field counts the total number of incoming Unsupported SNMP Version messages to this node that were for an unsupported SNMP version snmplnBadCommunityNames This field counts the total number of incoming Unknown Community Name messages that use an SNMP community name unknown to this node snmpInBadCommunityUses This field counts the total number of incoming Operation Not Allowed by messages that request an operation not supported for Communit this community name snmpInASNParseErrs This field counts the total number of failures in ASN 1 ASN 1 or BER Errors Abstract Syntax Notation 1 or BER Basic Encoding Rules decoding of SNMP messages Protocol Data Unit PDU Error States This field counts the total number of incoming messages having an error status field of too big This mean
27. status display Figure 5 23 is given in Table 5 17 Copyright 2002 Mitel Networks Corporation 39 Mitel NuPoint Messenger Technical Documentation Release 7 0 rable 5 27 _SS7 MP Status Screen Dat owes 5 17 SS7 T Status Screen Data Parameter Description Values aaa a ee L field tells you the number of the card cage slot in which the E1 T1 line card for this integration resides Range of values 0 through 17 ImtpStatLink ImtpStatintg This field contains the number of signaling links configured for the selected SS7 board ImtpStatSPC ImtpStatus unavailable not configured Range of values 0 1 or 2 This field tells you the integration number to which the selected Close button isn on this button returns you to the SS7 Group ooe initial screen Figure 5 18 SS7 link is assigned Range of values 1 2 3 or 4 This field contains the SS7 source point code SPC for the selected integration The SPC identifies the sender of an SS7 message For ISUP A applications per ANSI Standard T1 113 the SPC is expressed in a three part dash delimited decimal format in the range 0 0 0 to 255 255 255 For ISUP B and ISUP applications per CCITT Q 763 and Q 767 the SPC is a decimal value in the range 0 through 16383 The contents of this field tells you the status of the selected SS7 MTP link Possible values are 1 in service out of service aligning align not ready aligned r
28. system includes more than one Ethernet card 3 From the File drop down menu on the NP Config menu bar select the option New server A screen designated New Server now appears as shown in Figure 5 1 Figure 5 1 New Server Data Entry Screen 4 On the New Server screen Figure 5 1 enter the name primary IP address and alternate IP address if used for the first server you have selected then select OK The ONC Basic System Configuration map Figure 5 3 for the server is now displayed 5 Repeat steps 3 and 4 for the remaining servers that you listed in Step 2 The servers that you wish to monitor are now connected to NP Config Their names are also displayed in the Connect to Server screen see Figure 5 2 to allow you to choose which to monitor Connecting NP Config to a Server After you have registered the names and IP addresses of your selected servers use the procedure that follows to connect NP Config to one or more of these servers 1 From the File drop down menu on the NP Config menu bar select the option Connect server A screen designated Connect to Server now appears as shown in Figure 5 2 Note that if this is the first server to be connected in this session the drop down menu server connection option is labeled as Open When any subsequent servers are to be connected Copyright 2002 Mitel Networks Corporation 11 Mitel NuPoint Messenger Technical Documentation Release 7 0 this menu option is labeled a
29. 0 The fields in this column contain values that describe the type of communication line operating on this node Possible values and their meanings are LINE TYPE LINE SPECI FICATION dsx1ESF Extended SuperFrame DS1 dsx1D4 AT amp T D4 format DS1 dsx1E1 CCITT Recommendation G 704 dsx1LineType dsx1E1 CRC CCITT Recommendation G 704 dsx1E1 MF CCITT Recommendation G 704 with TS16 multiframing MF dsx1 E1 CRC MF CCITT Recommendation G 704 with TS16 multiframing MF dsx1LineCoding The fields in this column contain values that tell you the type of zero suppression ZS used at this node Possible ZS types and their meanings are ZS TYPE EXPLANATION dsx1JBZS DT_AMI ZCS_CODE 64 jammed bit zero Suppression dsx1B8ZS DT_B8ZS_CODE 128 eight zero bit replacement code dsx1HDB3 DT_HDB3_CODE 16 dsx1ZBTSI Not supported dsx1AMI DT_AMI_CODE 32 no zero code suppression is present Not any of the above dsx1SendCode This field displays the default value dsx1SendNoCode This is the value for sending normal data No other values are supported dsx1 Circuitldentifier As an aid in troubleshooting this field displays the international identification number for the manufacturer of the selected T1 E1 card dsx1LoopbackConfig This field displays the default value dsx1NoLoop This value means that the T1 E1 card does not operate in loopback mode No other values are supported dsx1LineStat
30. 2 for information about the state of device Loperation Cyan Warning A problem condition is present but one that involves greenish no degradation of core function Check the trap blue information screen Figure 5 52 for information about the state of device operation Magenta Informational This color alerts you to check the trap information purplish red alert screen Figure 5 52 for information about the state of device operation Blue Unknown No information available on state of device status not least severe reported Check the trap information screen Figure 5 52 Green Normal No problem is present System is in full operation operation Card Cage Display Figure 5 9 displays and identifies the contents of a typical NuPoint Messenger card cage This type of display is obtained by clicking on the color coded rectangle found within each module icon shown in the basic system configuration map Figure 5 3 CPU Card Figure 5 9 Typical Card Cage Configuration Display When you click on the CPU icon in the card cage display Figure 5 9 the CPU card information display screen then appears as shown in Figure 5 10 Figure 5 10 CPU Card Information Screen copyright 2002 Mitel Networks Corporation 21 Mitel NuPoint Messenger Technical Documentation Release 7 0 CPU CARD INFORMATION TABLE Table 5 5 provides an explanation of the contents of the CPU card information screen Figure 5 10 Tab
31. 5 10 T1 E1 Card Information Configuration Table Parameter Description Values l Column Heading dsx1Linelndex The fields in this column contain numeric values from 1 to 16 that identify specific trunks on a T1 E1 card in each of four possible modules Trunk numbers and their identifications are 1 trunk 1 card 1 module 1 2 trunk 2 card 1 module 1 3 trunk 1 card 2 module 1 4 trunk 2 card 2 module 1 5 trunk 1 card 1 module 2 6 trunk 2 card 1 module 2 7 trunk 1 card 2 module 2 8 trunk 2 card 2 module 2 9 trunk 1 card 1 module 3 10 trunk 2 card 1 module 3 11 trunk 1 card 2 module 3 12 trunk 2 card 2 module 3 13 trunk 1 card 1 module 4 14 trunk 2 card 1 module 4 15 trunk 1 card 2 module 4 16 trunk 2 card 2 module 4 dsx1Iflndex The fields in this column contain values from 1 to 4 which identify the module containing the selected T1 E1 card Values and their meanings are 1 module 1 2 module 2 3 module 3 4 module 4 dsx1TimeElapsed This fields in this column the number of seconds that have elapsed since the last reboot Range of values 0 to 20 000 000 dsx1 Validintervals fs fields in this column count the number of prior 15 minute intervals during which valid data was collected After 24 hours the value remains at 96 copyright 2002 Mitel Networks Corporation 28 Mitel NuPoint Messenger Technical Documentation Release 7
32. Alert for informational message Icon color magenta purplish red Unknown No information on state of device Icon color blue Normal System is in full operation Icon color green errDetailDes Process Process Name Date Time This field tells you the date and time to hundredths of a llerrTimeStamp second when the error was recorded Description This field contains a description of the primary process or errBriefDes condition including associated hardware that may be involved with or may be a causative factor for a given trap condition Detail Info This field contains any detail or additional information not supplied in the adjacent Description column that relates to a iven trap condition The contents of this field specify the name of the NuPoint Messenger process that generates the trap message when an error is found PID Process ID The contents of this field specify the process ID for the NuPoint Messenger process that is running when a trap report is generated Module The contents of this field reports the number of the module that is 1 2 3 or 4 from which the trap error message originated File Name This field contains the QNX file name for the program that is running when a trap is generated Line This field contains the QNX program line number where the Line Number trap is reported TIP Address This field contains the IP address of the module from whi
33. BOUND PACKETS The screen shown in Figure 5 50 displays the characteristics of successful non error inbound SNMP packets Figure 5 50 MIB II SNMP Group Inbound Packets Successes MIB IIl SNMP SUCCESSFUL INBOUND PACKETS Table 5 42 describes the contents of the SNMP Inbound Packets Successes screen shown in Figure 5 50 Table 5 42 MIB I1 SNMP Successful Inbound Packets MIB I1 Object Description Definition Values snmplInPkts This field counts the total number of incoming SNMP Total In Packets messages messages delivered to this node by the transport layer delivered to SNMP from transport layer Packets Accepted Processed Successfully snmplnGetRequests This field counts the number of incoming SNMP get Get Requests request messages accepted and processed snmplinGetNexts This field counts the number of incoming SNMP get Get Next Requests next requests accepted and processed snmplinSetRequests This field counts the number of incoming SNMP set Set Requests requests accepted and processed snmpInGetResponses This field counts the number of incoming SNMP get Get Responses responses accepted and processed snmplnTraps This field counts the number of incoming traps SNMP Traps accepted and processed MIB Objects Received Altered Successfully snmplnTotalReqVars This field counts the total number of local MIB objects MIB Objects Received that have been retrieved successfully as a result of Success
34. I1 1P Group Input Datagrams Screen MI B I1 I P GROUP INPUT DATAGRAMS Table 5 30 provides basic information describing the contents of the input datagrams information screen shown in Figure 5 38 Table 5 30 MIB I1 I P Group Input Datagrams MIB I1 Object Description Definition Values ipForwarding Specifies whether this interface is forwarding or not Is entity forwarding forwarding datagrams Values are 1 forwarding Datagrams 2 non forwarding copyright 2002 Mitel Networks Corporation 52 Mitel NuPoint Messenger Technical Documentation Release 7 0 ipDefaultTTL This field contains a default hop count value to be Default TTL Time To Live inserted into the Time To Live TTL field of IP field datagram headers originating at this interface The default is used when an application does not specify a hop count value Range of allowable hop count values 0 60 decimal ipInReceives This field counts the total number of input datagrams Input Datagrams Received received from all interface layers below including those received in error This field counts the number of datagrams discarded due to errors in their IP headers including bad checksums version number mismatch format errors time to live TTL exceeded and related problems This field counts the number of input datagrams discarded due to misdelivery That is the IP address in the destination field was not valid for reception at this interfac
35. ICMP Timestamp requests received A timestamp request message and its corresponding reply message can produce a rough idea of the difference between the times at icmpInTimestamps Timestamp Request Messages two systems icmpInTimestampReps This field counts the total number of incoming ICMP Timestamp Reply Timestamp Reply messages received Messages icmp InAddrMasks This field counts the total number of incoming ICMP Address Mask Request Address Mask Requests received Using the address Messages mask request message and its corresponding address mask reply message enables systems on a LAN that have not been configured with a mask to find out what subnet mask is currently in use icmpInAddrMaskReps This field counts the total number of incoming ICMP Address Mask Reply Address Mask Reply messages received Messages icmp InSrcQuenchs This field counts the total number of incoming ICMP Source Source Quench Quench messages A source quench message is a type of Messages error message issued when a router or host reports that it is congested and requests a traffic slowdown This field counts the total number of incoming ICMP Redirect messages When a system sends a datagram to the wrong local router the router sends an ICMP Redirect message back The Redirect message contains the correct next hop for this destination A module can update its routing table based on the Redirect information icmpInEchos This field
36. II AT Group information screen shown in Figure 5 37 Table 5 29 MIB I1 AT Group MIB II Object Description Definition Values atlflndex This field contains a user assigned decimal number that uniquely identifies this interface atPhysAddress This field contains the six octet media dependent physical address hexadecimal to be translated If this address is null then this interface is not in use JatNetAddress This field contains the network address for example the IP address that is translated from each corresponding media dependent physical address received at this interface Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 MIB II IP Internet Protocol Group Selecting the IP button in the basic MIB II group information screen Figure 5 33 pulls up the initial IP Information screen shown in Figure 5 38 The five tabs in this display provide access to the group of MIB II objects that are involved with the operation of IP at a node The five tabs in Figure 5 38 give you access to the following topics that describe IP operation at a selected node e Input Datagrams leftmost tab See Figure 5 38 and Table 5 30 e Output Datagrams See Figure 5 39 and Table 5 31 e Address Table center tab See Figure 5 40 and Table 5 32 Route Table See Figure 5 41 and Table 5 33 e Net to Media Table right tab See Figure 5 42 and Table 5 34 Figure 5 38 MIB
37. Mitel NuPoint Messenger Technical Documentation Release 7 0 NP Config Administrator s Guide Optional Feature DOCUMENT HISTORY Revision Issue Date I ssued Part Number Revision A Issue 2 March 1998 2700 1382 01 Issue 1 November 1999 2700 1382 B1 Contents Copyright 2002 Mitel Networks Corporation Distributed Courtesy of sPROMEMO tiNCORPORATED http www promemoinc com Cu m CE eu P O Box 1899 Brentwood CA 94513 Main 925 513 7510 Fax 925 775 7039 Support support promemoinc com Sales sales promemoinc com General info promemoinc com Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 1 Introduction and Overview This section provides a general introduction and overview of the NP Config Windows NT network management fault detection and fault isolation application NP Config is an optional feature for NuPoint Messenger Topics covered in this chapter include e Abasic description of what NP Config is and how it operates An overview of the NP Config client server operating environment Scope of This Manual Sections 1 through 5 of this manual discuss the following e Section 1 Introduction and overview of the NP Config optional feature e Section 2 Prerequisites This section lists and briefly describes the various publications and subject areas that a user should read or understand before using or installing t
38. S7 Board Group Information Screen SS7 BOARD GROUP I NFORMATION The second right tab in the SS7 Information screen Figure 5 19 is labeled Board Group An explanation of the contents of the Board Group display Figure 5 20 is given in Table 5 14 copyright 2002 Mitel Networks Corporation 33 Mitel NuPoint Messenger Technical Documentation Release 7 0 Note This display is formatted in two rows one for each of the two trunks in an SS7 board Table 5 14 SS7 Board Group Screen Information SS7 Parameter Description Values Column Headings ss7InfoBoardNum This field contains the user assigned index number for the E1 T1 line card with which this SS7 card operates Acceptable values 1 or 2 ss7 InfoBoardIntgNum This field identifies the user assigned number of the integration in which this SS7 card is installed Acceptable values 1 2 3 or 4 ss7 InfoBoardCirCount This field tells you the number of circuits channels configured on this SS7 board l Range of values 1 through 60 ss7 InfoBoardCICBase This field tells you the circuit identification code CIC that is assigned to each trunk The CIC is a base address or starting point from which are numbered the constituent lines of a trunk Range of acceptable values For ANSI networks 0 16383 For CCITT networks 0 4095 NOTES 1 For E1 trunk interface cards the CIC values can start at 0 and must be assigned in multiples of 32 2 For T1 trunk interface card
39. ach interface See Figure 5 34 Figure 5 35 Figure 5 36 Table 5 26 Table 5 27 and Table 5 28 The MIB II AT group consists of a table that maps from physical addresses to network addresses Each row in the table contains the address of one of the physical interfaces of the system The corresponding network address is typically the IP address for the system at this interface The table is indexed by use of the MIB object atlflndex the value of which uniquely identifies each interface The AT table entries are listed in order of network address See Figure 5 37 and Table 5 29 This MIB II group contains information about the implementation and operation of IP at a node It contains basic counters expressed in number of datagrams for traffic flow into and out of the IP layer Three basic tables are included in the IP group These are the IP Address Table the Route Table listed by IP destination address and the Net to Media table showing address translation between physical addresses and IP addresses See Figure 5 38 through Figure 5 42 and Table 5 30 through Table 5 34 ICMP objects provide a means of transferring messages between routers or other modules and a module Primarily the ICMP group provides feedback about problems errors or malfunctions in the communication environment See Figure 5 43 Figure 5 44 Table 5 35 and Table 5 36 The objects in the TCP group contain information relevant to the implementation and oper
40. all to the called party have been received Agent A set of server software that generates the responses made by a specific network management protocol such as SNMP to requests for data or services that originate from a network management or client station ANM Answer Message SS7 A message sent in the backward direction indicating that the call has been answered In semi automatic operation this message is used in conjunction with charging information to Start metering the charge to the calling subscriber e Start measurement of call duration for international accounting purposes API Application Programming I nterface The function library interface that an application can call in order to perform a particular service ASN 1 Abstract Syntax Notation One The language used to define the syntax of objects in the management information base MIB It thus defines the data representation format used for exchanging at the protocol level data values and their accompanying management information AT Address Translation The prefix at used with a MIB II variable name indicates that this MIB item is a part of the address translation group of MIBs BER Basic Encoding Rules The syntax notation that formats for purposes of transfer data types defined using ASN 1 notation into serialized strings of octets Note Transfer here refers to MIB data objects in transit between server and client Blocking When a tele
41. an SS7 message For ISUP A applications per ANSI Standard T1 113 he range of acceptable values expressed in a three part dash elimited decimal format is from 0 0 0 to 255 255 255 For ISUP B and ISUP applications per CCITT Q 763 and Q 767 the range of acceptable values is decimal 0 through 16383 his is the SS7 subservice field The range of values for this ield is decimal 0 through 15 For national networks this value is 8 For international networks this value is 0 his field contains the SS7 signaling link code SLC part of the message transport part MTP management messages The range of values for this field is decimal 0 through 15 The SLC uniquely identifies the first link in the linkset that connects between the server and the switch There is a maximum of two links for an SS7 integration Close button Clicking on this button returns you to the SS7 Group Information initial screen Figure 5 18 Ss7InfolntgCount his field contains the number of T1 or E1 lines channels Number of Lines assigned to this integration Range of acceptable values 0 through 240 ss7 nfolntgSLC SLC SS7 Board Group Screen The screen called by clicking on the second tab Board Group in Figure 5 19 is shown in Figure 5 20 Note To widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 20 S
42. are 1 not assigned 2 out of service 3 in service hostLinePortTrunkType This column describes the type of trunk used for this port Trunk Type Possible values are 1 other not any of the following 2 analog E amp M 3 analog loop start 4 analog did 5 analog ground start 6 digital E amp M 7 8 9 10 digital loop start digital did digital ground start digital common channel 11 not configured Close button Clicking on this button returns you to the card cage configuration display one example of which is shown in Figure 5 9 T1 E1 DS1 Trunk Interface Card Information on T1 E1 trunk interface cards is displayed in the following form 1 A group selection screen Figure 5 13 points you to either of two possible T1 E1 information screens 2 The first screen allows selection of either basic line card information Figure 5 14 or configured ports information Figure 5 15 copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 3 The second screen allows selection of either basic trunk configuration information Figure 5 16 or per trunk cumulative statistics total information Figure 5 17 T1 E1 Card Selection Screen When you click on a T1 E1 icon in the card cage display Figure 5 9 the T1 E1 trunk interface card selection screen then appears as shown in Figure 5 13 The function of this screen which is labe
43. ata on the optional features currently installed on your system Figure 5 32 System Wide Information Optional Features OPTI ONAL FEATURES DATA An explanation of the contents of the Optional Features display Figure 5 32 is given in Table 5 24 Table 5 24 Optional Features Data Parameter Description Definition Values copyright 2002 Mitel Networks Corporation 46 Mitel NuPoint Messenger Technical Documentation Release 7 0 vmsysExtraCostFeature This field lists the currently supported optional features that Optional Feature may be present in a selected node Possible features are NP WakeUp Receptionist NuPoint Fax Call Detail Recorder NP CSO Unified TCP IP NuPoint Agent Disk Redundancy Zip drive OneTalk Power Prompts NP Config SNMP Server NP Admin Administration Server Cut Through Paging SS7 ISUP NP View SMS MWI Serial S7 TUP AMIS Analog NP Net Async ESMDI NP Forms Enhanced in Band NP Net Parallel Links NP Net TCP IP Mailbox On Demand 27 Power Prompt Close button Clicking on this button returns you to the NP Config Basic System Configuration map Figure 5 3 MIB I1 Group I nformation The MIB II group selection screen see Figure 5 33 which is displayed by clicking the MIB II tab on the System Wide Information screen Figure 5 31 allows you to gain access to the values of various data objects in the eight MIB II groups supported by NP Config These g
44. ating as part of a primary redundant pair 2 Primary Nonsystem Disk Contains only VM data A primary disk operates as part of a primary redundant pair 3 Redundant Nonsystem Disk Contains only VM data Second redundant disk operating as part of a primary redundant pair 4 Redundant System Disk Contains both VM and QNX data Second redundant disk operating as part of a primary redundant pair 5 Single System Disk Contains both VM and QNX data This is a stand alone disk 6 Single Nonsystem Disk Contains only VM data This is a stand alone disk This field tells you the current service status of the selected drive Possible values are 1 in service 2 out of service vmsysDiskServiceStatus Status lvmsysDiskVendor This field names the manufacturer of the selected disk Vendor drive vmsysDiskModel This field provides the model designation of the selected Model disk drive vmsysDiskSerialNum This field tells you the serial number of the selected disk Serial No drive vmsysDiskRevision This field tells you the manufacturer s revision number for Revision No the selected disk drive IvmsysDiskVMSyncStat This field tells you the synchronization status of a selected VM Sync disk drive in a system Acceptable values are 1 vm in sync The primary drive and its redundant pair are synchronized 2 vm out of sync The primary drive and its redundant pair are out of s
45. ation display shown in Figure 5 9 the Fax card information screen display appears see Figure 5 26 The display shown has the same format whether the Fax card has 2 4 or 8 channels The Fax card screen provides you with information about the card s type its operational status its I O port address and the card s total number of ports channels Table 5 19 provides a description of this information Figure 5 26 FAX Card Information Screen FAX CARD INFORMATION TABLE An explanation of the contents of the Fax card information screen Figure 5 26 is given in the Fax card data table Table 5 19 Table 5 19 Fax Card Data Parameter Description Values copyright 2002 Mitel Networks Corporation 41 Mitel NuPoint Messenger Technical Documentation Release 7 0 hostLineCardType Card Type This field tells you the type of fax card you have selected Acceptable values 1 fax2 two channel 2 fax4 four channel 3 fax8 eight channel This field tells you the operational status of the selected fax card Acceptable values 1 in service z not configured 3 empty IhostLineCardAddress This field tells you the I O address in Hex of the selected Card Address fax card Range of values 100H through 2A0H IhostLineCardTotalPorts This field tells you the total number of channels ports Total Ports available on the selected fax card Acceptable maximum values fax2 2 channels available fax 4 4 chan
46. ation of TCP at a node such as transmission and retransmission round trip time estimates and connection data See Figure 5 45 Figure 5 46 Table 5 37 and Table 5 38 IF Interfaces AT Address Translation IP Internet Protocol ICMP Internet Control Message Protocol TCP Transmission Control Protocol UDP User Datagram An application calls on the User Datagram Protocol when it Protocol wants to send a stand alone message to another application UDP messages are called UDP datagrams See Figure 5 47 and Table 5 39 copyright 2002 Mitel Networks Corporation 48 Mitel NuPoint Messenger Technical Documentation Release 7 0 SNMP Simple The objects in the SNMP group describe the implementation Network Management jand operation of SNMP station management and SNMP agent Protocol functions See Figure 5 49 Figure 5 50 Figure 5 51 Table 5 41 Table 5 42 and Table 5 43 Close button Clicking on this button returns you to the NP Config Basic System Configuration map Figure 5 3 MIB II The System SYS Group The information describing the MIB II System group is located earlier in this manual under the tab marked System Information which is a part of the screen labeled System Wide Information See Figure 5 30 and Table 5 22 MIB II The Interfaces IF Group Selecting the IF button in the MIB II Group Selection screen produces the IF Int
47. ations encountered by a DS1 interface during the preceding 86 400 second 24 hour interval Path coding violations can be he result of bad framing bits or the result of cyclic redundancy heck CRC codes that indicate bit errors he fields in this column report the total number of line errored econds encountered by a DS1 trunk interface during the preceding 86 400 second 24 hour interval A line errored econd is one in which one or more coding violations or one or more loss of signal defects occurred dsx1TotalBESs Not supported Value always 0 dsx1TotalDMs Not supported Value always 0 dsx1TotalLCVs Not supported Value always 0 Close button Clicking on this button returns you to the T1 E1 Group card election screen Figure 5 13 sx1TotalPCVs dsx1TotalLESs copyright 2002 Mitel Networks Corporation 31 Mitel NuPoint Messenger Technical Documentation Release 7 0 SS7 Signal Processing Card The following paragraphs describe the characteristics and parameters for an SS7 signal processing card if configured into your system SS7 Group Information Screen When you click on the SS7 icon in the card cage display Figure 5 9 the SS7 Group information display screen then appears as shown in Figure 5 18 This screen includes three buttons labeled SS7 Info ISUP and MTP Status that display information on the status and configuration of SS7 signaling in the selected modu
48. atus values for the selected T1 E1 DS1 card Note If you need to widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 16 T1 E1 Configuration Table Screen EXPLANATION OF FIGURE AND TABLE STRUCTURE Figure 5 16 and Figure 5 17 report T1 E1 data formatted in the form of tables of 16 rows each of which represents one T1 E1 trunk in a maximum configuration Model 640 four module system Since each module can support two T1 E1 cards each having two trunks per card the Model 640 can support up to 16 trunks To represent these 16 trunks the first column of each display contains the numbers 1 through 16 The first column in Figure 5 16 is named dsx1Linelndex and the first column of Figure 5 17 is named dsx1 Totallndex The remaining columns of each table display various functions or characteristics of the corresponding trunks The two tables Table 5 10 and Table 5 11 provide explanations of the various parameters shown in the two figures IMPORTANT If any T1 E1 trunk is not used not configured into the system its corresponding row does not appear in Figure 5 16 and Figure 5 17 copyright 2002 Mitel Networks Corporation 27 Mitel NuPoint Messenger Technical Documentation Release 7 0 T1 E1 CONFI GURATI ON TABLE An explanation of the contents of the T1 E1 trunk interface configuration display Figure 5 16 is given in Table 5 10 Table
49. bResets Established Resets ItepInErrs This field counts the total number of TCP segments Segment Received in received with errors for example bad TCP checksums Error tcpAttemptFails This field counts the total number of failed TCP connection Attempt Failures attempts both incoming and outgoing that have occurred l at this interface tcplnSegs This field counts the total number of TCP segments Segments Received received including those received in error tcpOutSegs This field counts the total number of TCP segments sent Segments Sent including those on current connections but excluding those containing only retransmitted octets tcpRetransSegs Segments Retransmitted This field counts the total number of retransmitted TCP segments Note that in certain cases when TCP retransmits data it may repackage a segment so that some new bytes are included along with the retransmitted bytes tcpOutRsts TCP This field counts the total number of TCP segments sent l Segments Sent out with the RST reset flag set to 1 Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 MI B I1 TCP GROUP TCP CONNECTI ON TABLE SCREEN The screen shown in Figure 5 46 displays the MIB II TCP objects that are involved with reporting network connections Figure 5 46 MIB I1I TCP Group TCP Connection Table Screen MIB I1 TCP CONNECTION TABLE DATA Table 5 38 describes the content
50. ch the Trap Code errCode indicated trap message is transmitted to the client workstation This field contains an error code that can be used by the Technical Resource Center In the event that you report a problem to your support representative you may be asked to supply this group of numbers as an aid in trouble analysis Close button Click this button to return you to the tool bar at the top of the initial NP Config window Trap Filtering In certain situations large numbers of traps of a low level of severity can appear at your copyright 2002 Mitel Networks Corporation 69 Mitel NuPoint Messenger Technical Documentation Release 7 0 workstation making it difficult to locate the more urgent traps amid the traffic To minimize this problem the HP OpenView Network Node Manager provides a way to filter out unwanted traps This process known as trap filtering allows network administrators to e Display traps of specific severity levels or a range of levels e Specify particular modules as the source s of traps to be displayed System requirements the general process of trap filtering and the procedures for configuring trap filters are all described in the documentation for the HP OpenView Network Node Manager Glossary ACM Address Complete Message SS7 An ISUP acknowledgment message returned to the signaling source to indicate that all address messages required for routing the c
51. contains the number of ports Port assigned to a selected T1 E1 card Range of acceptable values 0 through 59 this is based on two trunks per card and 30 ports per trunk max copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 hostLinePortGroup The fields in this column tell you the numbers that have been Group assigned to each line group If no number has been assigned to a line group the value not assigned is displayed in the corresponding field hostLinePortStatus Each field in this column tells you the operational status of a Status selected line port Acceptable values 1 not assigned 2 out of service 3 in service hostLinePortTrunkType The fields in this column tell you the type of trunk configured Trunk Type on a selected T1 E1 card Possible values 1 other not any of the following 2 analog E amp M analog loop start analog did analog ground start digital E amp M digital loop start digital did digital ground start 10 digital common channel 11 not configured Close button Clicking on this button returns you to the T1 E1 Group card Jselection screen Figure 5 13 3 4 5 6 7 8 9 T1 E1 Configuration Table Display Clicking on the left tab of the T1 E1 Configuration Table screen Figure 5 16 displays configuration parameters and st
52. counts the total number of incoming ICMP Echo Echo Request Messages request messages NOTE The Echo Request and Echo Reply messages form the basis of the Ping function icmpInEchoReps This field counts the total number of incoming ICMP Echo Echo Reply Messages Reply messages Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 icmpInRedirects Redirected Messages MIB I1 ICMP GROUP I CMP MESSAGES SENT SCREEN The screen shown in Figure 5 44 copyright 2002 Mitel Networks Corporation 59 Mitel NuPoint Messenger Technical Documentation Release 7 0 displays the group of MIB II ICMP objects that are used for monitoring the contents of the ICMP messages sent counters Note that the most significant of the messages sent figures from the point of view of network management are the counts of Source Quenches Time To Live expired and Destination Unreachables A large count during a given interval can indicate routing problems or message congestion at the node being examined Figure 5 44 MIB I1 I CMP Group I CMP Messages Sent Screen MIB I1 I CMP MESSAGES SENT DATA Table 5 36 provides basic information describing the contents of the ICMP Messages Sent information screen shown in Figure 5 44 Table 5 36 MI B I I CMP Messages Sent Data MI B II Object Description Definition Values icmpOutMsgs This field counts the total number of
53. creen the nature of the malfunction can be determined Overview The following paragraphs describe the client server environment within which NP Config operates and includes a functional block diagram Figure 1 1 showing a typical network management application It also includes a description of NP Config functions Client Server Model NP Config graphical interface software operates within the client server model That is NP Config operates as an installed application in an NT network management workstation allowing the user to query any of a number of remote nodes on the network to determine how the network is operating to request configuration information or to find out other kinds of management status information A block diagram of NP Config operating in a typical client server environment is given in Figure 1 1 This figure shows NP Config installed in a management workstation running Windows NT As shown in the figure the HP OpenView Network Node Manager is required in order to receive and process traps generated by any of the servers registered with NP Config The selected workstation from which operational queries are sent is known as the client or manager and the remote node being queried is known as the agent or server Because of the NP Config graphical interface the network administrator that is the client can send queries or requests to a specified host by simply clicking on the corresponding icon The host then responds
54. d in Table 5 2 Table 5 2 Basic Module I nformation Parameter Description Values copyright 2002 Mitel Networks Corporation 17 Mitel NuPoint Messenger Technical Documentation Release 7 0 hostModuleType This field identifies the type of CPU in the selected module CPU Type Possible values e 180386 e 180486 e pentium hostCpuSpeed This field tells you the clock speed in megahertz of the CPU Speed CPU in the selected module hostQNXReleaseVersion QNX Release system in the selected module Range of values 0 to 20 characters hostMachineType This field identifies the machine type platform employed in Machine Type the selected module l Range of values 0 to 20 characters hostFloppy Type This field tells you the capacity in Kbytes of the floppy drive Floppy Type used with the selected module Acceptable values are 1 floppy unknown type capacity 2 floppy 360K 3 floppy 1440K high density hostUpTime This field tells you the elapsed time measured to Up Time hundredths of a second since the selected module was l last booted hostCurrentTime This field tells you the current date and time of day Current Time Range of values 0 to 40 characters hostMemoryUsage This field tells you the amount of memory used in the Memory Usage selected module expressed as total memory size current amount of memory used and percent of total memory used Range of values 0 to 40 characters Th
55. display of information on any or all up to four of the NuPoint Messenger modules at a selected node Figure 5 7 shows a typical NuPoint Messenger module information screen e Update the data bases related to either or both of these optional features SS7 data bases Figure 5 18 T1 E1 data bases Figure 5 13 copyright 2002 Mitel Networks Corporation 13 Mitel NuPoint Messenger Technical Documentation Release 7 0 The following paragraphs provide instructions on how to use the functions shown in the Update Server data bases screen Figure 5 6 The Update All Information Function The Update All Information function shown in Figure 5 6 allows you to update all data bases used for NP Config Proceed as follows 1 On the Basic System Configuration map Figure 5 3 click on the Update button The Update Server Information screen Figure 5 6 now appears 2 Click on the box marked Update All Information and then click on the OK button at the bottom of the screen Note that when this box is selected the other boxes on the screen go gray an indication that all have been selected A progress screen labeled Update Server now appears When all updates are complete the system returns you to the Basic System Configuration map Figure 5 3 Note Depending upon system configuration factors such as for example number of modules in a node an update may take up to several minutes to complete The Update System Function The
56. e For interfaces that are not IP gateways and therefore do not forward datagrams this counter includes datagrams discarded because the destination was not a local address lipForwDatagrams This field counts the number of input datagrams not Input Datagrams That Need to Jaddressed to this interface for which forwarding is Be Forwarded attempted ipInUnknownProtos This field counts the number of locally addressed Input Datagrams Discarded _ datagrams received successfully but discarded Because of Unknown because of an unknown or unsupported protocol Protocols ipInDiscards This field counts the number of input IP datagrams for No Problem Input Datagrams_ which no problems were encountered to prevent their But Discarded continued processing but which were nevertheless discarded for example for lack of buffer space ipInDelivers This field counts the total number of input datagrams Input Datagrams Delivered to successfully delivered to IP user protocols including IP User protocols ICMP Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 ipInHdrErrors Input Datagrams Discarded Due to Header Errors ipInAddrErrors Input Datagrams Discarded Due to Address Errors MIB I1 I P OUTPUT DATAGRAMS The screen shown in Figure 5 39 displays the group of MIB II objects involved with monitoring IP output datagrams Figure 5 39 MIB I1I
57. eady processor outage ONQAAWN 2 3 4 5 6 7 Ethernet Card If you click on the Ethernet card icon in the card cage configuration display shown in Figure 5 9 or click on the line representing the Ethernet bus shown in Figure 5 3 an Ethernet information screen display appears see Figure 5 24 without tabs and Figure 5 25 with module identifying tabs Both of these screens provide you with information about the card s type its identification its I O port address and the card s interrupt request level IRQ A description of this information is provided in Table 5 18 CARD DISPLAY BY CLICKING ON ICON IN CARD CAGE Clicking on the Ethernet card icon in the card cage display produces the card display screen shown in Figure 5 24 Note that this screen does not require module identification tabs Figure 5 25 because the module must already be known to select a card cage Figure 5 24 Ethernet Card I nformation Screen No Tabs CARD DISPLAY BY CLICKING ON ETHERNET BUS IN SYSTEM CONFI GURATION MAP Figure 5 3 If you click on the Ethernet bus in the basic system configuration map Figure 5 3 copyright 2002 Mitel Networks Corporation 40 Mitel NuPoint Messenger Technical Documentation Release 7 0 the resultant Ethernet card display screen Figure 5 25 includes four identification tabs one for each of the modules in a four module system such as the Model 640 The highlighted tab identifies the module i
58. ecognition Copyright 2002 Mitel Networks Corporation 43 Mitel NuPoint Messenger Technical Documentation Release 7 0 hostLineCardStatus Card Status This field tells you the operational status of the voice recognition card Acceptable values are 1 in service 2 not configured 3 empty This field tells you the I O address in Hex of the selected voice recognition card Range of acceptable values 0210H through F210H hostLineCardTotalPorts _ This field tells you the total number of ports channels Total Ports available on the selected voice recognition card Available ports 8 Close button ee on this button returns you to the card cage ee screen Figure 5 9 hostLineCardAddress Card Address Power Card To be supplied Using the System Wide I nformation Displays At the bottom right of the screen showing the basic configuration map Figure 5 3 is a button marked System Info Clicking on this button brings up a screen labeled System Wide Information Figure 5 30 Using the four tabs at the top of this screen gives you access to four major groupings of system information each selectable by clicking on one of these tabs The four major information groups selectable by these tabs are e SYSTEM INFORMATION first tab leftmost This screen shows descriptive data about the selected server itself See heading System Information Screen e NuPoint VOICE DATA second tab
59. ed in the Choose Destination Location screen You will be prompted to insert each diskette in turn At the completion of file loading the Setup Complete screen appears You can then select the option of launching the NP Config program file or simply allowing the loading of NP Config to run to its conclusion In either case click on the Finish button to end the installation procedure At the completion of installation restart the system to be able to see the location of NP Config on the NNM menu bar Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 Loading the Enterprise MI Bs After installing NP Config in your management workstation the next step is to install the enterprise MIBs Open the HP Network Node Manager and proceed as follows 1 2 Go to the initial map labeled Root that appears when NNM boots up From the Options menu on the NNM toolbar select Load Unload MIBs SNMP A screen labeled Load Unload MIBs SNMP now appears From the Load Unload MIBs SNMP screen select Load This begins the process of locating the group of MIBs from which you can select those you want to install From the screen labeled SNMP MIB Files Not Found which now appears click on Browse A screen labeled Load Unload MIBs SNMP Load MIB From File now appears This is the screen within which you can specify the location of the MIBs to be loaded Search for the MIB files that
60. eech and telephony signaling taken from either a 24 or 30 channel MVIP bus input stream e DSP24 e DSP30 BASIC I NFORMATI ON DISPLAY When you click on any of these line card or voice card icons in the card cage display Figure 5 9 a basic descriptive information display screen for that line card then appears a typical example of which is shown in Figure 5 11 Note that this screen has two parts each selectable by a tab These tabs are labeled Card Information left tab and Configured Ports right tab Note that the right tab does not appear for voice cards The card information screen left tab has the same format for both the voice and the line cards listed above The Configured Ports display right tab appears for line cards only copyright 2002 Mitel Networks Corporation 22 Mitel NuPoint Messenger Technical Documentation Release 7 0 CONFIGURED PORTS DISPLAY When you click on the second right tab the screen presents descriptive information concerning line group operational status and trunk type for each of the line card s configured ports A typical example of a configured ports display is shown in Figure 5 12 Note Because voice cards do not have configurable ports the display shown in Figure 5 12 applies to line cards only Figure 5 11 Line Card and Voice Card Display Note If you have selected a voice processing card the above display Figure 5 11 will not include a Configured Ports tab LINE CARD AND
61. elected node copyright 2002 Mitel Networks Corporation 36 Mitel NuPoint Messenger Technical Documentation Release 7 0 Note To widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 22 SS7 1SUP Signaling Messages Group Screen SS7 I SUP SI GNALI NG MESSAGES GROUP TABLE An explanation of the fields column headings in the SS7 ISUP signaling messages group display Figure 5 22 is given in Table 5 16 Table 5 16 SS7 I SUP Signaling Messages Data SS7 I SUP Description Values Parameters Column Headings isupSigSPC This field displays the SS7 source point code SPC for the selected integration The SPC identifies the sender adjacent exchange of an SS7 message For ISUP A applications per ANSI Standard T1 113 the range of acceptable SPC values expressed in a three part decimal format delimited by dashes is from 0 0 0 to 255 255 255 For ISUP B and ISUP I applications per CCITT Q 763 and Q 767 the SPC is a single decimal value in the range 0 through 16383 This field reports the communication status transmitted or received for the various ISUP signaling messages on a selected line Acceptable values transmitted or received This field counts the total number of initial address messages IAMs transmitted or received on a selected line The IAM establishes the circuit connection a
62. en Figure 5 33 MIB I1 I P ADDRESS TABLE SCREEN The screen shown in Figure 5 40 displays the group of MIB II objects that are part of the MIB II IP address table Note If you need to widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 40 MIB II 1P Group Address Table Screen copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 MI B I I I P GROUP ADDRESS TABLE Table 5 32 provides basic information describing the contents of the IP Address Table information screen shown in Figure 5 40 The IP Address Table keeps track of the IP addresses and related parameters associated with the managed node Table 5 32 MIB I1 I P Group Address Table Data MIB I1 Object Description Definition Values ipAdEntAddr This is the 32 bit four byte dot delimited IP address for this node Range 0 0 0 0 through 255 255 255 255 ipAdEntlflndex This field contains a user assigned number that uniquely identifies this network interface ipAdEntNetMask This field contains a subnet mask for the four byte standard Class B IP address that identifies this node The structure of a subnet mask is an IP network address with all its bits set to 1 s two bytes and all the subnet local address bits set to 0 s two bytes The subnet mask thus identifies that is masks both the portion
63. ere was no corresponding Application application at the destination port This field counts the total number of received UDP datagrams that could not be delivered for any reason except the absence of a corresponding application at the destination port Such reasons might be for example a bad checksum or insufficient memory Total number of Datagrams Sent or Received L Total number of Datagrams Sent or Received udplnDatagrams This field counts the total number of UDP datagrams Total Number of delivered to UDP applications Datagrams Delivered udpOutDatagrams This field counts the total number of outbound UDP Total Number of datagrams Datagrams Sent Close button bue oo a on this button returns you to the MIB II group selection screen bue oo a 5 33 udpInErrors Other Errors MIB I1 UDP GROUP UDP LISTENERS SCREEN The screen shown in Figure 5 48 displays the IP addresses and their corresponding UDP port numbers in use by local applications that are waiting for UDP datagrams Figure 5 48 MIB II UDP Group UDP Listener Screen MIB II UDP LISTENERS TABLE Table 5 40 describes the contents of the UDP address screen shown in Figure 5 48 Note This table shows the addresses and port numbers in use by local applications that are waiting for the arrival of UDP datagrams Such applications are called listeners Table 5 40 MIB II UDP Group UDP Listeners Table MI B III Object Description Definition Values
64. erface information screen shown in Figure 5 34 The three tabs at the top of this screen give you access to the following three IF information groups e Basic IF group interface information Figure 5 34 and Table 5 26 e Inbound packets Figure 5 35 and Table 5 27 e Outbound packets Figure 5 36 and Table 5 28 Note If you need to widen a cell to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 34 MIB II IF Group Interface Information MIB I1 I F GROUP OBJ ECTS Table 5 26 provides basic information describing the contents of the IF Group Interface Information screen shown in Figure 5 34 Table 5 26 MIB II Basic F Group Objects MIB II Object Description Definition Values ifIndex This field contains a user assigned decimal number that uniquely identifies this interface lifDescr The fields in this column describe the selected interface including name of manufacturer product name and version of the hardware at this node Maximum field length 255 characters ifType The fields in this column tell you the type of selected interface and name the type of routing used Possible values 1 ethernet csmacd 2 softwareLoopback ifMtu The fields in this column contain the size in octets of the largest datagram that can be sent to a destination without requiring fragmentation The value in this field is interface dependent This field is known as a
65. es the sender of an SS7 signaling message SSF Subservice Field SS7 An SS7 message transfer field containing a network routing indicator and two spare bits SS7 Signaling System 7 Copyright 2002 Mitel Networks Corporation 75 Mitel NuPoint Messenger Technical Documentation Release 7 0 A common channel telephony signaling protocol that carries between source and destination and on a dedicated circuit or channel call control information such as call setup tear down routing and similar call related information In SS7 signaling information and voice information are carried on separate channels Subnet Mask In general a 32 bit quantity with 1s in selected network and subnetwork address bit positions and Os in selected host address bit positions A subnet mask enables a user to configure how many bits of an address apply to its subnet part and how many apply to the rest of the address T1 A type of twisted pair digital communication link with a capacity of 1 544 Mbps T1 handles 24 voice channels each digitized at 64 Kbps For the NuPoint Messenger implementation channel 24 may be allocated for SS7 signaling with the remaining 23 channels available for PCM data such as voice If T1 does not carry SS7 signaling channel 24 can be allocated to voice TCB See Transmission Control Block TCP IP See Transmission Control Protocol Internet Protocol Transmission Control Block TCB A TCP IP data structure that contains al
66. fact that NP Config is present in the selection list 6 The uninstall process now begins and is tracked by a progress indication screen From this point several status screens appear in sequence each requesting your permission to proceed In all cases indicate your agreement to continue with the process until uninstallation completes 4 Configuration In general in the process of installing NP Config in its management workstation all configuration is handled by the install program and normally no further configuration activity is required There is however one additional configuration option that is open to you This involves setting up the HP OpenView Network Node Manager NNM to allow you to launch NP Config from a map icon as described in the following paragraphs copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 Configure NNM to Launch NP Config From a Map I con Proceed as follows 1 Go to the initial map labeled Root that is displayed when NNM starts up An icon marked Internet appears in this display 2 Double click on the Internet icon A window labeled Internet appears containing an icon labeled IP with a node address beneath it 3 Double click on the IP icon This explodes the IP icon into a top level network map 4 Working with this map double click on the network icon that corresponds to your network segment 5 Continue m
67. fully incoming get requests and get next requests snmplnTotalSetVars This field counts the total number of local MIB objects MIB Objects Altered that have been updated successfully as a result of Successfully incoming set requests Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 MI B I1 SNMP GROUP SUCCESSFUL OUTBOUND PACKETS SCREEN The screen shown in Figure 5 51 displays the characteristics of outbound SNMP packets from this interface Figure 5 51 MIB II SNMP Group Outbound Packets MIB II SNMP OUTBOUND PACKETS Table 5 43 describes the contents of the SNMP Outbound Packets screen shown in Figure 5 51 Table 5 43 MIB I1 SNMP Group Outbound Packets MI B I 1 Object Description Definition Values snmpOutPkts Total Out This field counts the total number of outgoing SNMP Packets messages passed messages sent from this node to the transport layer from SNMP to transport layer Packets PDU s Generated sackets PDU s Generated Successfully 2 a eee This field counts the total number of SNMP outgoing Get Requests get request packets generated at this node snmpOutGetNexts This field counts the total number of SNMP outgoing l Get Next Requests get next packets generated at this node snmpOutSetRequests This field counts the total number of SNMP out
68. g Maximum Reassembly which received fragments are held at this interface Timeout in Seconds while awaiting reassembly ipReasmReqds This field counts the number of received IP fragments IP Fragments Received That that need to be reassembled at this node Need to Be Reassembled ipReasmOKs This field counts the number of IP datagrams that have IP Fragments Successfully been successfully reassembled at this interface Reassembled i ipReasmFails This field counts the number of reassembly failures Failures Detected by the IP detected at this interface by the IP reassembly Reassembly Algorithm algorithm Note that this value is not necessarily a count of IP fragments since some algorithms may lose track of the number of fragments by combining them as they are received ipFragOKs This field counts the number of IP datagrams that have IP Datagrams Successfully been successfully fragmented at this interface l Fragmented ipFragFails This field counts the number of discarded IP datagrams IP Datagrams Discarded that should have been fragmented at this interface but Because They Could Not Be __ could not be because for example their Don t Fragmented Fragment flag was set ipFragCreates This field counts the number of IP datagram fragments IP Datagram Fragments generated or created at this interface Generated as a Result of Fragmentation Close button Clicking on this button returns you to the MIB II group selection scre
69. ge that a specific event has occurred during a call This field counts the total number of unequipped circuit isupSigCallModRe j isupSigUneqCirld identification code USIS UCI messages transmitted or received on a selected line A UCI message notifies the exchange that originates an ISUP initial address message IAM that the corresponding ISUP circuit identification code location is not equipped to be compatible This field counts the total number of user to user information USR USU messages transmitted or received on a selected line Not supported by ANSI ITU only i isupSigSubsAdr This field counts the total number of subsequent address messages SAM transmitted or received on a selected line Not supported by ANSI ITU only isupSigFac This field counts the total number of facility request FAR messages transmitted or received on a selected line Not supported by ANSI ITU only isupSigFacAck This field counts the total number of facility accepted FAA messages transmitted or received on a selected line Not orted by ANSI ITU only isupSigFacRej This field counts the total number of facility reject FRJ messages transmitted or received on a selected line Not supported by ANSI ITU only This field counts the total number of overload OLM messages transmitted or received on a selected line Not supported by ANSI ITU only isupSigUsrToUsr isupSigOverld Copyrig
70. ght the name of the server you wish to delete then click OK The server is now removed from registration with NP Config Repeat this procedure for all servers to be deleted Figure 5 5 Delete Server Screen Using the Update Server I nformation Screen INTRODUCTION At any time during the operation of One Net Config you can update the contents of any or all of the data bases that provide information to the various status configuration and information screens used in managing any selected NuPoint Messenger server Note that any time you make changes or reconfigurations to the system it would be advisable to update the corresponding databases Updating is done by use of the Update Server Information screen shown in Figure 5 6 By using this screen you can perform four primary functions e Update a data bases on a selected server Notice however as described below that other options on the Update Server Information screen also allow you to update specific data bases or groups of data bases e Update system information only This includes the following The data base controlling the basic system configuration map Figure 5 3 The data bases controlling the system wide voice memo data screen Figure 5 31 and the system wide optional features data screen Figure 5 32 The data bases controlling the system wide MIB Il related screens Figure 5 30 and Figure 5 33 through Figure 5 51 e Update data bases related to the
71. going Set Request set request packets generated at this node snmpOutGetResponses This field counts the total number of SNMP outgoing Get Response get response packets generated at this node snmpOutTraps This field counts the total number of outgoing SNMP SNMP traps trap packets generated at this node snmpEnableAuthenTraps The value in this field tells you whether this SNMP Authentication Failure Traps agent will be allowed to generate a trap in the event of an authentication failure Note that it is possible that the generation of such traps could be unnecessary as in situations where polling is done automatically and the community name is incorrect In such cases there needs to be a way to disable authentication failure trap generation NOTE The value assigned to this variable overrides any local configuration Allowable values 1 Enabled OK to generate authentication failure traps 2 Disabled Don t generate authentication failure traps Packet PDU Error States snmpOutTooBigs This field counts the number of outgoing messages field too big sent with their error status fields set to tooBig snmpOutBadValues This field counts the number of outgoing messages bad value sent with their error status fields set to badValue snmpOutGenErrs This field counts the number of outgoing messages general error sent with their error status fields set to genErr snmpOutNoSuchNames This fie
72. he card cage for that module see Figure 5 9 The following sections describe how to obtain operational and status information on the various cards that may be present in the card cage of a selected server Cards Supported The card displays described in this section are e CPU card e Line card LC8 DSP8 e Voice processing cards DSP24 DSP30 e DS1 Trunk Interface card T1 E1 SS7 card e Ethernet card e FAX card FAX2 FAX4 FAX8 e Q Net card e Voice recognition card e Power card Clicking on the Card rectangle within a module icon for an example see Figure 5 3 causes a screen to appear that displays the module s card cage and its current configuration of cards see Figure 5 9 for a typical card cage example Clicking on any of the card symbols shown in the card cage screen causes the display of one or more corresponding information screens for that card Such a screen displays data concerning the card s current operational and configuration status Color Coding of Card Cage Icons in the System Display The color of a card cage icon denotes its trap alarm status To obtain information about the trap status of any the cards in a selected NuPoint Messenger card cage click on the rectangle marked Card1 Card2 Card3 or Card4 within the corresponding Module icon shown on the basic configuration map Figure 5 3 Note the following points e The color of the Card rectangle within a module icon tells you the trap alar
73. he current interval T1 E1 Basic Card Information Screen Clicking on the top button marked T1 E1 Info in the card selection screen Figure 5 13 brings up the Basic Line Card Information screen shown in Figure 5 14 In this example the screen is labeled Module 1 Slot 12 T1 E1 Information Figure 5 14 T1 E1 Basic Line Card Information T1 E1 BASIC LI NE CARD I NFORMATI ON TABLE An explanation of the contents of the Basic Line Card information display Figure 5 14 is given in Table 5 8 l Table 5 8 T1 E1 Basic Line Card I nformation Parameter Description Value hostLineCardType This field tells you the type of line card you have selected Card Type Acceptable values 1 ti 2 e1 Copyright 2002 Mitel Networks Corporation 25 Mitel NuPoint Messenger Technical Documentation Release 7 0 hostLineCardStatus This field tells you the status of the T1 E1 card in a selected Card Status slot Acceptable values 1 empty 2 not configured 3 in service hostLineCardAddress This field tells you the network address in Hex of a selected Card Address T1 E1 line card Acceptable address range 0 through FFFFFFFFH hostLineCardTotalPorts This field tells you the total number of ports available on a Total Ports selected T1 E1 line card Range of acceptable values E1 60 ports maximum T1 48 ports maximum Close button Clicking on this button returns you to the T1 E1 Group card selectio
74. he most severe being serviced first Thus the color corresponding to the most severe alarm is the one you will see in that module on the configuration map Performance Management In addition to reporting configuration changes and alarm events NP Config also generates numerous report screens that display the current operational statistics of any selected device on the network Using these screens the user can monitor network performance based on the most current information Screens can be updated on command by the user These report screens can be grouped into the following basic categories e System wide Information screens This includes NuPoint Voice data optional feature information and screens showing the values of various MIB II and other defined objects used throughout the system e Hard disk drive statistics screens e A basic information screen for each host One or more information screens for each card in the card cage e Information screens showing the status of the Ethernet Fax and Q Net cards 2 Prerequisites This chapter describes the subject areas manuals and specifications with which you should be familiar before using NP Config for network analysis administration and management It also includes a list of documents that can be used as reference and background sources Documents Specifications and Topics Listed below are NP Config related subject areas and documents about which network admini
75. he trap information that l originates in Module 1 Module 2 checkbox Click on this box if you want to obtain the trap information that originates in Module 2 Module 3 checkbox Click on this box if you want to obtain the trap information that originates in Module 3 Module 4 checkbox Click on this box if you want to obtain the trap information that originates in Module 4 All checkbox Click on this box if you want to obtain trap information identified by module of origin that originates from any of the modules of this node Query button Click on this box to query the system for a listing of the traps originating in the selected modules using the selection boxes Jat the top of the screen copyright 2002 Mitel Networks Corporation 68 Mitel NuPoint Messenger Technical Documentation Release 7 0 Status errSeverity This field indicates the severity of the trap appearing in the selected row of the display See Table 5 4 for a complete description of fault status and card cage icon color coding Figure 5 3 Possible entries in the trap status field and their meanings are Entry Meaning Critical System is down or unavailable Icon color red Major Partial degradation of function Icon color orange Minor Noncritical degradation of function Icon color yellow Warning Problem exists function not degraded Icon color cyan greenish blue Informational
76. his is a non protocol manual configuration 3 netmgmt Route developed by a network management protocol 4 icmp Routing obtained via ICMP Redirect The following are gateway routing protocols 5 egp Exterior Gateway Protocol 6 ggp Gateway to Gateway Protocol Protocol 13 ospf Open Shortest Path First protocol 14 bgp Border Gateway Protocol ipRouteAge This integer table entry counts the number of seconds since this route was last updated or verified ipRouteMask This entry is a subnet address mask value to be logical ANDed with the destination address before being compared to the value in the ipRouteDest field For those systems that do not support arbitrary subnet masks an agent constructs the value of the ipRouteMask object by 1 determining whether the value of its ipRouteDest field belongs to a Class A Class B or Class C network and then 2 selecting a corresponding subnet mask as follows Network Type Corresponding Subnet Mask Class A 255 0 0 0 Class B 255 255 0 0 Class C 255 255 255 0 If the value of the ipRouteDest object is 0 0 0 0 a default route then the mask value is also 0 0 0 0 ipRouteProto see above If this entry is not used its value is 1 Close button Clicking on this button returns you to the MIB II group selection ipRouteMetric5 This entry names alternate routing selected for this route The This field may refer you to other MIB variables relating to this screen Figure 5 33
77. his product e Section 3 Installing NP Config This section describes the basic steps required for installing NP Config client software in a selected Windows NT network management workstation It also provides references for instructions on installing NP Config SNMP software in NuPoint Messenger servers that function as agents on the net e Section 4 Configuration Instructions This section contains step by step instructions on how to configure installed NP Config software e Section 5 Using NP Config This section includes step by step instructions on how to operate NP Config client software and how to interpret the output received from selected NuPoint Messenger servers operating as SNMP agents NP Config Features NP Config is a client application operating in a Windows NT client server environment that in conjunction with an SNMP management application such as the Hewlett Packard OpenView Network Node Manager graphically displays the hardware configuration and operational status of network connected NuPoint Messenger servers see Figure 1 1 Because of the speed with which the operational status of any component can be displayed the task of performing network trouble analysis and fault alarm management is significantly eased NP Config can perform the following tasks e it generates an overall graphic display of interconnected icons showing the hardware configuration for any selected NuPoint Messenger system on the network This c
78. ht 2002 Mitel Networks Corporation 38 Mitel NuPoint Messenger Technical Documentation Release 7 0 isupSigInfoReq lisupSigInfo isupSigForw isupSigConChkReq This field counts the total number of information request INR messages transmitted or received on a selected line To request additional information from another exchange carried in the form of an information INF message a given exchange can send an INR message while a call is in progress This field counts the total number of information INF messages transmitted or received on a selected line After a request from an exchange a reply carried in an INF message returns additional information about a call This field counts the total number of forward transfer FOT messages transmitted or received on a selected line A FOT message is one sent in the forward direction to bring an operator into the circuit when such assistance is required This field counts the total number of continuity check request CCR messages transmitted or received on a selected line A CCR message requests that continuity check equipment be attached to the circuit that is designated in the message s ISUP circuit identification code field isupSigConti This field counts the total number of continuity COT messages transmitted or received on a selected line A COT message communicates the success or failure of a continuity test isupSigPassAl
79. ht bits of data ODBC Open Data Base Connectivity A proprietary software architecture that enables applications to access data by querying any of a variety of separate and independent database management systems PDU Protocol Data Unit A data object such as a formatted message that is exchanged as a single unit between peer processes on different computers Such formatted messages usually contain both protocol control information header and user data In other contexts a PDU can also be defined as a frame a segment or a user datagram Ping A program to test IP level connectivity from one IP address to another Q Net A local network for connecting multiple NuPoint Messenger server modules into a multi module system with a single database and centralized control QNX The Unix based operating system used by the NuPoint Messenger products Redirect Copyright 2002 Mitel Networks Corporation 74 Mitel NuPoint Messenger Technical Documentation Release 7 0 A redirect takes place when a local router informs a host that there is another router on the local network with a better route to the destination than that in the datagram REL Release Message A message sent in either direction to indicate that a circuit is being released for the reason supplied and is ready to be put into the idle state upon receipt of a release complete RLC message If the call was forwarded or is to be rerouted the corresponding indicator is ca
80. ibes how to install SNMP in a NuPoint Messenger server and includes the following procedures Loading NP Config SNMP Files Registering the management station Mapping cards to card cage slots Loading MIB files Specifications And References The following are source and reference documents that cover the application technology on which NP Config is based MIB I1 Management Information Base for Network Management of TCP IP Based Internets Network Working Group RFC 1213 1991 Definitions of Managed Objects for DS1 E1 Interface Types Network Working Group RFC 1406 1993 Sidnie Feit SVMP A Guide to Network Management McGraw Hill 1995 Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 e Douglas Comer nternetworking with TCP IP Prentice Hall 1988 e Marshall T Rose The Simple Book An Introduction to Internet Management Prentice Hall 1994 e Travis Russell Signaling System 7 SS7 McGraw Hill 1995 e User s Guide for Hewlett Packard OpenView Network Node Manager HP part number J1120 90004 3 Installing NP Config This section contains the step by step procedures for installing NP Config in the workstation you have selected to use for network management These installation procedures apply to loading software both from the diskettes and from shared files on your network Required Minimum Configurations In order to in
81. ick and drag on the vertical border in the cell s column heading Figure 5 12 Line Card Configured Ports Display copyright 2002 Mitel Networks Corporation 23 Mitel NuPoint Messenger Technical Documentation Release 7 0 Note The display shown in Figure 5 12 above applies only to line cards since voice cards do not have configurable ports LI NE CARD CONFI GURED PORTS TABLE An explanation of the contents of the Line Card Configured Ports display Figure 5 12 is given in Table 5 7 Table 5 7 Line Card Configured Ports I nformation Parameter Description hostLinePortIndex This column displays the user assigned index numbers that Index identify specific ports on this card hostLinePortModule This column contains the module number of this module In a Module single module system this index number is always 1 Range of acceptable values 1 2 3 or 4 hostLinePortSlot This column contains the backplane slot number for this card Slot Range of values 0 17 hostLinePortPort This column contains the identifying number or index Port number that system administration has assigned to this port Range of acceptable values O through 59 hostLinePortGroup This column contains the user assigned group number of the Group line group associated with this port hostLinePortStatus The values in this column describe the status of the various Status lines on this card Possible status values
82. icking the first left tab in Figure 5 45 describes the basic characteristics of sent and received TCP information e TCP Connection Table Click on the second right tab to display the MIB objects containing TCP connection table information as shown in Figure 5 46 Figure 5 45 MIB II TCP Group TCP Information Screen MIB I1 TCP BASIC INFORMATION Table 5 37 provides basic information describing the contents of the MIB II TCP basic information screen shown in Figure 5 45 Table 5 37 Mi B I I TCP Group Basic TCP Data l MIB I1 Object Description Definition Values tcpRtoAlgorithm This field tells you the type of algorithm selected for Algorithm to determine computing the retransmission timeout RTO value used timeout value when when retransmitting unacknowledged octets retransmitting Possible values are unacknowledged octets 1 other None of the following three values 2 constant Constant retransmission timeout value 3 rsre Per MIL STD 1778 Appendix B RFC 793 4 vanj Uses van Jacobson s algorithm tcpRtoMin This is the minimum time in milliseconds that the present Minimum Retransmission TCP implementation permits for the retransmission timeout Timeout milliseconds RTO period Note that the functional meaning of this value is dependent upon the retransmission timeout algorithm used See tcpRtoAlgorithm above copyright 2002 Mitel Networks Corporation 61 Mitel NuPoint Mes
83. ifically the NuPoint Messenger nodes on the network provide 1 transport layer TCP UDP and 2 application layer functions In the present case based on a network algorithm that generates a code showing which functions are provided the resultant code value of 72 appears in this field indicating that these two functions are currently available Close button Clicking on this button returns you to the NP Config Basic System Configuration map Figure 5 3 sysContact Contact sysName System Name sysLocation System Location sysServices System Services NuPoint Voice Data Screen The NuPoint Voice Data screen part of the System Wide Information display is shown in Figure 5 31 Figure 5 31 System Wide Information NuPoint Voice Data NuPoint Voice DATA TABLE Table 5 23 provides an explanation of the contents of the NuPoint Voice Data screen Figure 5 31 Table 5 23 NuPoint Voice Data copyright 2002 Mitel Networks Corporation 45 Mitel NuPoint Messenger Technical Documentation Release 7 0 _____ Parameter Descri _____Description Definition Values Definition Values ameter Lo esetiptiony Definition Values _ field contains the name assigned to the NuPoint System Name Messenger system at this node Field size 0 to 60 characters IvmsysSiteCode This field contains the site code assigned by the user that System Code uniquely identifies this N
84. ing NP Config SNMP Files optional feature Registering the management station Mapping cards to card cage slots Installation From Diskette NP Config software and the PDF version of this manual is delivered to the user on five 3 5 inch diskettes labeled NP Config 1 0 Installation involves two main steps Installing NP config software in a Windows NT network management workstation Installing the enterprise MIBs management information bases to operate with HP OpenView network management software Installing NP Config Software After booting your network management workstation proceed as follows 1 2 Insert floppy disk 1 in drive A In the desktop list of devices and folders click on the icon marked 31 2 Floppy A This allows you to install NP Config from the floppy drive A list of the files contained on Disk 1 is now displayed In the displayed file list double click on the file Setup exe This launches the Setup program Its progress is shown on the setup screen that now appears When setup is complete the following screens appear in sequence Welcome screen Software License screen Readme Information screen Choose Destination Location screen Start Copying Files screen In the sequence shown follow the directions on each of the above screens When the Start Copying Files screen appears select Next Your system now starts to copy NP Config files to the location you specifi
85. ing with Figure 5 31 that provide you with NuPoint Voice data overall system information information on installed optional features and status information on the MIB II data objects used in this system Clicking on this button causes the display of the Update Server Information screen Figure 5 6 Using the fields in this screen you can update any or all of the NP Config data bases RAP button located Clicking on this button opens the Trap Report Information on screen see Figure 5 52 Using the fields of this menu screen you can display basic event description bar information as well as other data that identifies see the origin and nature of a trap or error event Figure 5 3 Close button ali on this button disconnects the displayed server from NP Config Basic Module Information You can display a screen containing descriptive information about a selected module when you click on the Module icon see Figure 5 3 that contains the module s number that is Module 1 Module 2 Module 3 or Module 4 Figure 5 7 labeled Module 1 Info is an example of such an information screen for Module 1 Note that a subset of this module information is displayed when you click on the CPU icon in the card cage display see Figure 5 9 and Figure 5 10 Figure 5 7 Basic Module I nformation Screen BASIC MODULE INFORMATION TABLE Basic module information in this example for Module 1 is shown in Figure 5 7 and explaine
86. iquely identifies this interface ipNetToMediaPhysAddress This field contains the media dependent physical l address in hexadecimal for this interface ipNetToMediaNetAddress This table entry contains the IP network address that corresponds to the node s media dependent physical l address ipNetToMediaType This field contains the type of net to media mapping used The following four values are implemented 1 Other None of the following three values 2 Invalid This value in the table tells you that this routing type is not supported 3 Dynamic Dynamic net to media routing 4 Static Static net to media routing Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 MIB II ICMP Internet Control Message Protocol Group GENERAL The two screens shown in Figure 5 43 and Figure 5 44 display the group of MIB II objects involved with the implementation and operation of ICMP at the selected node ICMP operates with IP primarily to provide problem related feedback from agents to management systems The screen shown in Figure 5 43 includes two tabs that give you access to the following ICMP information groups ICMP Messages Received The information displayed by clicking the first left tab in Figure 5 43 describes the characteristics of received ICMP messages e ICMP Messages Sent Click on second right tab to display ICMP messages sent information as shown in Figure 5 44
87. is field tells you the disk size of the selected module s log partition expressed as total partition size current partition amount used and percent of total partition used Range of values 0 to 40 characters Close button Click this button to return to the Basic System Configuration map Figure 5 7 This field tells you the release version number of the QNX hostLogPartitionUsage Log Partition Usage Disk Drive Status And Configuration Data To obtain status and configuration information on any of the hard disk drives operating with a selected module click on that drive s icon in the Basic System Configuration map see Figure 5 3 and Table 5 1 An information screen describing the selected drive then appears as shown in Figure 5 8 Figure 5 8 Typical Hard Disk Drive I nformation Screen HARD DISK DRIVE INFORMATION The hard disk drive information in this example for the drive designated 2 1 shown in Figure 5 8 is described including the range of possible values in Table 5 3 Table 5 3 Typical Hard Disk Drive I nformation Parameter Description Value copyright 2002 Mitel Networks Corporation 18 Mitel NuPoint Messenger Technical Documentation Release 7 0 vmsysDiskType This field tells you the configuration of the hard disk drive Type you have selected Possible values are 1 Primary System Disk Contains both VM and QNX data This is a primary disk oper
88. isplay Figure 5 30 is given in Table 5 22 l Table 5 22 System I nformation Screen Data Parameter Description Definition Values sysDescr This field contains user supplied descriptive text that could System Description cover such subjects as the hardware for this node its operating system its network applications and related topics Field size 0 255 characters This field contains a proprietary management information base MIB code in the standard form of a series of dot delimited integers using the Internet Assigned Numbers Authority IANA tree subtree format that uniquely identifies a selected node sysObjectID Object ID sysUpTime This field tells you the elapsed time measured to hundredths of Up time a second since the NP Config network management software was last booted This field whose contents are supplied by the user contains the name and other identifying information of the contact person s having responsibility for this node Field size 0 255 characters This field whose contents are supplied by the user contains a unique name that identifies this system Field size 0 255 characters This field whose contents are supplied by the user contains a street city address that identifies the physical location of this system Field size 0 255 characters The contents of this field tells you the set of services based on the OSI model that the selected node provides Spec
89. its This field counts the total number of circuit group reset acknowledge messages transmitted or received on a selected line A circuit group reset acknowledge message acknowledges receipt of a circuit group reset message and indicates that the reset has been performed on the circuits identified in its range of parameters This field counts the total number of circuit group query messages transmitted or received on a selected line A circuit group query message is sent or received to or from a distant exchange to learn the blocked unblocked status of a range of voice circuits This field counts the total number of circuit query response CQR messages transmitted or received on a selected line A CQR message which is sent or received as a response to a circuit query message supplies the status of the specified voice circuits Close button Clicking on this button returns you to the SS7 Group Information initial screen Figure 5 18 isupCirGrpBlkAck isupCirGrpUnblk isupCirGrpUnblkAck isupCirGrpReset isupCirGrpResetAck isupCirQueryMsg isupCirQueryRsp SS7 ISUP Signaling Messages Group Screen The screen called by clicking on the second tab Signaling Messages Group in Figure 5 19 is shown in Figure 5 22 This screen defines the messages and message types that define signaling actions to be taken by the exchange associated with a s
90. l the information about a TCP connection or a UDP communication endpoint Transmission Control Protocol nternet Protocol TCP IP A set of protocols for layers 3 and 4 of the seven layered Open Systems Interconnection OSI model Note the following three points 1 TCP OSI layer 3 A connection oriented data transport protocol that is part of the Internet group of protocols As a connection oriented transport protocol TCP operates in three phases setting up a connection supporting reliable data transmission or retransmission between connection partners and connection release 2 IP OSI layer 4 An Internet protocol that tracks the network addresses for different nodes routes outgoing messages and recognizes incoming messages 3 The prefix tcp used with a MIB II variable name indicates that this MIB item is a part of the Transmission Control Protocol TCP group of MIBs Trap An unsolicited or proactive message sent by an SNMP agent to a management station to report a specific network alarm event or other exception condition TTL Time to Live The TTL field part of the IP datagram header contains the upper time limit after the expiration of which a datagram cannot be processed within the Internet Protocol When this time limit or its default value is exceeded the datagram is discarded UDP 1 Copyright 2002 Mitel Networks Corporation 76 Mitel NuPoint Messenger Technical Documentation Release 7 0
91. ld counts the number of outgoing messages no such name sent with their error status fields set to noSuchName Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 copyright 2002 Mitel Networks Corporation 67 Mitel NuPoint Messenger Technical Documentation Release 7 0 Traps Error Handling Error Events and Alarms Traps are proactive messages originating in a selected NuPoint Messenger server that report errors configuration changes and other events The following topics describe how you can display and interpret trap alarm information pertaining to the selected server e Trap Reports Display and interpretation e Trap Filtering Being able to select traps of a specified level of severity Trap Report Display The screen shown in Figure 5 52 presents a typical trap report display basic event description information and other data that identifies the origin and nature of a trap or error event Note If you need to widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 52 Trap Report Information Screen TRAP REPORT SCREEN DATA Table 5 44 describes the contents of the trap report information screen shown in Figure 5 52 Table 5 44 _Trap Report Information Column Heading Description Value Parameter Module 1 checkbox Click on this box if you want to obtain t
92. le See Figure 5 19 through Figure 5 23 Figure 5 18 SS7 Group Information Initial Screen SS7 GROUP I NFORMATION TABLE An explanation of the contents of the initial screen of the SS7 Group Information display Figure 5 18 is given in Table 5 12 able 5 12 SS7 Group I nformation Basic Data Parameter Description SS7 Info Clicking on this button displays basic information about the SS7 integration at this node See Figure 5 19 and Figure 5 20 and Table 5 13 and Table 5 14 ISUP information for the SS7 integration at the selected node See Figure 5 21 and Figure 5 22 and Table 5 15 and Table 5 16 MTP Status Clicking on this button displays MTP Message Transfer Part status information for the SS7 integration at the selected node See Figure 5 23 and Table 5 17 Close button Clicking on this button returns you to the Basic System Configuration screen Figure 5 3 Clicking on this button displays ISUP configuration status SS7 Group Information Screens If you click on the SS7 Info button in the SS7 Group screen Figure 5 18 the SS7 Integration Group screen Figure 5 19 then appears This screen includes two sections selectable by tabs The screen corresponding to the first left tab Integration Group is shown in Figure 5 19 The screen called by clicking on the second tab Board Group is shown in Figure 5 20 Both screens display basic operational characteristics and configurati
93. le 5 5 CPU Card I nformation l Parameter Description Values hostCpuT ype his field identifies the type of CPU in the module Possible CPU Type alues e i80386 e i80486 e pentium hostCpuSpeed his field tells you the speed in megahertz of the CPU CPU Speed hostMachineType his field identifies the special characteristics of the machine in Machine Type his module Range of values 0 to 20 characters betaine his field tells you the elapsed time measured to hundredths of Up Time la second since this module was last booted ie cee his field tells you the current date and time of day Range of Current Time alues 0 to 40 characters hostMemoryUsage his field displays the amount of memory used in this module Memory Usage he display has three parts 1 Percentage of total memory used 2 Total memory size in Kbytes 3 Actual amount of memory used in Kbytes Field size 0 to 40 characters Clicking on this button returns you to the Card Cage Configuration display one example of which is shown in Figure 5 9 T Close button Line Cards and Voice Processing Cards LINE CARDS NP Config supports the following line cards which include up to eight telephone line interfaces ports on one card e LC8 e DSP8 VOI CE PROCESSI NG CARDS NP Config supports the following signaling voice cards which perform standard voice processing functions for store and forward sp
94. led T1 E1 Group Information is to allow the selection of either of two T1 E1 information screens Figure 5 13 T1 E1 Card Selection Screen The two buttons of the card selection screen have the following functions e Clicking on the top button marked T1 E1 Info brings up the screen shown in Figure 5 14 In this example the screen is labeled Module 1 Slot 12 T1 E1 Information This screen includes two tabs CARD INFORMATION Select this tab left side to display the screen shown in Figure 5 14 Clicking on this tab displays basic information about the selected T1 E1 card CONFIGURED PORTS Select this tab right side to display the screen shown in Figure 5 15 Clicking on this tab displays statistics relating to the T1 E1 currently configured ports line groups and trunk types e Clicking on the bottom button marked T1 E1 Conf T1 E1 Total brings up the screen shown in Figure 5 16 In this example the screen is labeled Module 1 Slot 12 T1 E1 Config amp Total Information This screen includes two tabs CONFIGURATION TABLE Select this tab left side to display the screen shown in Figure 5 16 Clicking on this tab displays configuration parameters and status values for the selected T1 E1 DS1 card TOTAL TABLE Select this tab right side to display the screen shown in Figure 5 17 Clicking on this tab displays cumulative values of various T1 E1 DS1 statistics for the 24 hour period preceding t
95. m status of its corresponding module See Table 5 4 for the trap severity levels indicated by the various colors displayed Copyright 2002 Mitel Networks Corporation 20 Mitel NuPoint Messenger Technical Documentation Release 7 0 e f more than one trap is received at your management workstation NP Config compares them and the color corresponding to the highest level of severity then appears on the Card rectangle as its trap severity indication Module Color Code Meanings Table 5 4 describes the operational states indicated by the colors of the card cage rectangles shown in the Basic System Configuration map Figure 5 3 The colors of these icons indicate the severity levels of the fault alarm messages received when a server sends a trap to the client workstation For your convenience retain a copy of this table at your management workstation Table 5 4 I con Color Meanings for Fault Alarm States Icon Color Severity Description of State Level Red Critical A unit is down or unavailable Check the trap most severe information screen Figure 5 52 for information about the state of device operation Orange Major Problem resulting in serious but partial degradation of function Check the trap information screen Figure 5 52 for information about the state of device operation Yellow Minor Noncritical condition that results in minor degradation of function Check the trap information screen Figure 5 5
96. maximum transmission unit MTU Copyright 2002 Mitel Networks Corporation 49 Mitel NuPoint Messenger Technical Documentation Release 7 0 ifSpeed lifPhysAddress ifAdminStatus This field contains an estimate of the interface s current data throughput capacity in bits per second NOTE This object is not currently supported This is the media specific physical address in hex for this interface If it is not required for the system this field has a 0 value This field specifies the desired interface state that would result from a change of state command Possible values are 1 Up 2 Down 3 Testing The Testing state indicates that no operational packets can be passed Specifies the current actual interface state Possible values are 1 Up 2 Down 3 Testing The Testing state indicates that no operational packets can be passed This field measures how much time to hundredths of a second has elapsed since this interface last changed state It the local ifOperStatus ifLastChange network management subsystem reinitialized after this interface l entered its current state this value is zero Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 MI B I I F GROUP INBOUND PACKETS SCREEN The screen shown in Figure 5 35 displays the group of MIB II Interface objects that are involved with monitoring inbound packet
97. meters required for communication between a client and an agent MIBs relate to each other in a hierarchical inverted tree structure in the form of a root at the top main trunk and various branches Within this structure any MIB variable can be identified by its logical name or by a string of period delimited numbers that designate its location on the tree in descending order from the root Manager A software module in a network management system that monitors the status and configuration of all or part of a network MI B see Management I nformation Base MTP Message Transfer Part SS7 MTP routes messages between signaling points and controls the flow of data packets to their correct locations MTP level 1 level 2 and level 3 make up the first three levels of the basic SS7 OSI signaling protocol MTP level 1 the physical layer interfaces with the actual cabling of the digital signaling link MTP level 2 the link layer controls the ene to end transmission of a message across a signaling link MTP level 3 the network layer performs message routing and network management functions MTU Maximum Transmission Unit The largest amount of user data for example the largest size of an IP datagram that can be sent in a single frame on a particular medium Multicast The transmission of messages to a specific defined set or group of nodes in a network Network Management Station NMS A selected host system that runs network ma
98. n screen Figure 5 13 T1 E1 Configured Ports Information Screen Figure 5 15 shows the status and characteristics of each port line group configured for the selected E1 T1 trunk interface card This screen appears when you click on the second right hand tab of the T1 E1 information screen Figure 5 14 Note If you need to widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 15 T1 E1 Configured Ports Information Screen T1 E1 CONFI GURED PORTS TABLE An explanation of the contents of the T1 E1 Configured Ports Information Display see Figure 5 15 is given in Table 5 9 Table 5 9 T1 E1 Configured Ports Information Parameter Description Value Column Heading hostLinePortIndex The fields in this column contain the user assigned index Index numbers that identify each port on theT1 E1 trunk interface card Range of acceptable values decimal O through 511 hostLinePortModule The fields in this column contain the sequence number of the Module selected module when it is part of a multi module system For single module systems this value is always 1 Range of acceptable values 1 through 4 hostLinePortSlot Each field in this column contains the number of the physical Slot card cage slot containing a selected T1 E1 card Range of acceptable values 0 through 15 hostLinePortPort Each field in this column
99. n which its card cage is located Also the numeral following the word Ethernet for example Ethernet 3 at the right end of the bus identifies the card cage slot in which the card is located Figure 5 25 Ethernet Card Information Screen With Tabs ETHERNET CARD I NFORMATI ON TABLE An explanation of the contents of the Ethernet card screen for both Figure 5 24 and Figure 5 25 is given in the Ethernet card Information table Table 5 18 l Table 5 18 Ethernet Card Information Table Parameter Description Values hostEtherCardType This field describes the type of Ethernet card in the selected Ethernet Type slot Range of values 0 to 40 characters hostEtherPhysicallD This field contains the network address of the selected Ethernet Physical ID Ethernet card Field size 0 to 40 characters hostEtherlOPort This field contains the hex I O address of the selected Ethernet I O Port Ethernet card Range of values Type 1 Ethernet card 280H through 29FH Type 3 Ethernet card 360H through 37FH This field contains the hardware interrupt request IRQ level at which the selected Ethernet card is configured Acceptable values Type 1 Ethernet card 10 Type 3 Ethernet card 15 Close button Clicking on this button returns you to the card cage configuration display Figure 5 9 hostEtherlIRQ Ethernet IRQ FAX Card FAX2 FAX4 FAX8 If you click on the Fax card icon in the card cage configur
100. nagement protocol and network management Copyright 2002 Mitel Networks Corporation 73 Mitel NuPoint Messenger Technical Documentation Release 7 0 applications such as NP Config The network management station is the central point from which the NP Config operator checks the network for status configuration or any operational problem NMS See Network Management Station Node An addressable device such as a server on a network that is a termination or retransmission point for two or more communication links a point of connection into a network NP Config A client application operating in a client server environment that in with an SNMP management application such as HP OpenView graphically displays the hardware configuration and operational status of network connected NuPoint Messenger systems NuPoint Messenger server The combination of hardware and software used to run NuPoint Voice NP View NuPoint Fax and so forth Object A software defined entity with its own properties methods and internal workings The internal structure of an object is not known outside the object Applications that use an object need to know only its properties and methods its interface characteristics and requirements Using objects facilitates building a complex application by breaking its many facets into smaller indivisible components The structure of the application is built on or based on a hierarchy of objects Octet A group of eig
101. nd includes information required for call handling This field counts the total number of address complete isupSigMode isupSigAdrComplt messages ACMs transmitted or received on a selected line ACM is an ISUP acknowledgment message that is returned to the signaling source to indicate that all address messages required for routing the call to the called party have been received This field counts the total number of answer messages ANM transmitted or received on a selected line ANM is a message sent or received in the backward direction indicating that the called party has answered the call isupSigAnswer isupSigRel This field counts the total number of release REL messages transmitted or received on a selected line A release message is sent in either direction to indicate that the called or calling party has gone on hook and the circuit is ready to be put into the idle state on receipt of a release complete RLC message isupSigRelCmplt This field counts the total number of release complete RLC messages transmitted or received on a selected line RLC is sent in either direction to indicate receipt of a release REL message indicating that the related circuit is in the idle condition isupSigCon fear field counts the total number of connect CON messages transmitted or received on a selected line CON is defined for use in international networks but not in ANSI networks
102. nels available fax8 8 channels available Close button Clicking on this button returns you to the card cage configuration screen Figure 5 9 meee hostLineCardStatus Card Status Q Net Card If you click on the Q Net card icon in the card cage configuration display shown in Figure 5 9 or click on the line representing the Q Net bus shown in Figure 5 3 a Q Net card information screen display appears see Figure 5 27 without tabs and Figure 5 28 with four module identification tabs Both of these screens provide you with information about the card s card cage slot location its physical node ID its I O port address and the card s interrupt request level IRQ Table 5 20 provides a description of this information CARD DISPLAY BY CLICKING ON ICON IN CARD CAGE Clicking on a Q Net card icon in the card cage display produces the card display screen shown in Figure 5 27 The Q Net card appears as MESA Link in this display Note that this screen does not require module identification tabs because the module must be known to select a card cage Figure 5 27 Q Net Card Information Screen No Tabs CARD DISPLAY BY CLICKING ON Q Net BUS IN SYSTEM CONFI GURATI ON MAP Figure 5 3 If you click on the Q Net bus in the system configuration map display Figure 5 3 the resultant Q Net card information screen Figure 5 28 includes four identification tabs one for each of the modules in a four module system such
103. of the screen This screen shows the primary and alternate addresses that are assigned to that server You can repeat this procedure for all servers that have been registered with ONC Figure 5 4 Server dentification Screen Disconnecting a Server To disconnect a server from NP Config proceed as follows 1 Open the server to be disconnected so that its basic configuration map appears in the NP Config window 2 From the File drop down menu on the NP Config menu bar select the option Disconnect server This removes the server from the list of devices that NP Config will monitor Its name primary IP address and secondary IP addresses continue to be registered in NP Config Copyright 2002 Mitel Networks Corporation 12 Mitel NuPoint Messenger Technical Documentation Release 7 0 Deleting a Server Deleting a server removes its name primary address and secondary address from registration with NP Config A server that you remove can no longer be monitored by NP Config until it is once again registered Note When you delete a server you delete all data about it from the underlying data base including all trap data for that server To delete a server proceed as follows 1 From the File drop down menu on the NP Config menu bar select the option Delete server A screen designated Delete Server now appears as shown in Figure 5 5 This screen contains a list of all servers currently registered with ONC 2 Highli
104. on status of the SS7 integration at the selected server Figure 5 19 SS7 Integration Group Screen SS7 INTEGRATION TABLE DATA An explanation of the contents of the SS7 Integration Group screen Figure 5 19 is given in Table 5 13 able 5 13 SS7 I ntegration Table Data Parameter Description Values s7 InfolntgNum his field contains a user assigned identification number for the SS7 integration at this node ntegration Number copyright 2002 Mitel Networks Corporation 32 Mitel NuPoint Messenger Technical Documentation Release 7 0 7 nfolntgModule his field contains the identification number for the module in Module Number hich this SS7 integration is installed cceptable values 1 2 3 or 4 s7InfolntgIName his field contains the user assigned name for this integration Integration Name Maximum field size 0 to 255 characters Ss7InfolntgDPC his field contains the SS7 destination point code DPC for this DPC integration The DPC identifies the recipient adjacent exchange of an SS7 message For ISUP A applications per NSI Standard T1 113 the range of acceptable SPC values expressed in a three part decimal format delimited by dashes is from 0 0 0 to 255 255 255 For ISUP B and ISUP applications per CCITT Q 763 and Q 767 the DPC is a single decimal value in the range 0 hrough 16383 his field contains the SS7 source point code SPC for this integration The SPC identifies the sender of
105. onfiguration diagram Figure 1 1 displays the interconnection of host units communication lines and mass storage units Then by simply clicking on any of the icons in a display or by following a brief sequence of displays screens appear that report the operational status of these units When a trap is received from the SNMP management software about a particular host on the network the corresponding main card cage icon Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 changes to a color that indicates the type of fault Traps are event messages that the OpenView Network Node Manager issues when it detects an exception condition The NP Config color coding convention that maps colors to alarm severity is the same as that used in the Hewlett Packard OpenView SNMP Network Node Management software e t produces a graphic display showing the physical layout of the various cards in a module s card cage By clicking on each of the icons showing a card s location in the card cage information screens appear reporting card operational status and showing parameters that can be used in evaluating the nature of any malfunction The use of color coding thus functions to show problem status at the system level When a trap is received the corresponding card cage icon in the system configuration diagram changes color in accordance with the alarm severity By checking the trap information s
106. ong This field counts the total number of pass along PAM messages transmitted or received on a selected line A PAM allows a specific message to be routed to the exchange associated with the specified voice circuit connection so that this message uses the same path as that used for the call setup message This field counts the total number of circuit reservation CRM messages transmitted or received on a selected line A CRM is used when internetworking with a non SS7 network in order to allow a voice circuit to be reserved for a call isupSigCirResAck This field counts the total number of circuit reservation acknowledgment CRA messages transmitted or received on a selected line After receipt of a circuit reservation message CRM a CRA message acknowledges that a circuit has been l l reserved for a call Close button Clicking on this button returns you to the SS7 Group Information initial screen Figure 5 18 isupSigCirReserve SS7 MTP Status Screen If you click on the MTP message transfer part Status button in the SS7 Group screen Figure 5 18 the MTP Status information screen then appears as shown in Figure 5 23 This screen provides you with basic status information on MTP links call routing and other MTP communication functions A description of the parameters shown in Figure 5 23 is given in Table 5 17 Figure 5 23 SS7 MTP Status Screen SS7 MTP STATUS TABLE An explanation of the contents of the SS7 MTP
107. outgoing ICMP Total Number of ICMP messages that this interface attempted to send Messages Sent ICMP Messages Sent With Errors icmpOutErrors This field counts the total number of attempts to send ICMP ICMP Specific Errors messages that failed because of problems such as for example lack of buffer space icmpOutDestUnreachs This field counts the total number of ICMP messages sent ICMP Destination to report unreachable destinations Unreachable icmpOutTimeExcds This field counts the total number of ICMP Time Exceeded l Time Exceeded messages sent icmpOutParmProbs This field counts the total number of ICMP Parameter Parameter Problems Problem messages sent ICMP Messages Sent icmpOutTimestamps This field counts the total number of ICMP Timestamp Timestamp Request Request messages sent Messages icmpOutTimestampReps This field counts the total number of ICMP Timestamp Timestamp Reply Reply messages sent l Messages icmpOutAddrMasks This field counts the total number of ICMP Address Mask Address Mask Request Request messages sent Messages icmpOutAddrMaskReps This field counts the total number of ICMP Address Mask Address Mask Reply Reply messages sent Messages icmpOutSrcQuench This field counts the total number of ICMP Source Quench Source Quench messages sent A source quench error message is issued Messages when a router or host reports that it is congested and requests a traffic slowdown
108. oving down through network icons until you reach the NuPoint Messenger map icon from which you wish to be able to launch NP Config 6 Using the right mouse button click on this NuPoint Messenger icon A selection box now appears 7 Click on the option Symbol Properties in the selection box A screen labeled Symbol Properties now appears Select the option Execute in the box labeled Behavior In the scroll box scroll to NPConfig Launch NP Config and select it 10 Complete the configuration process by clicking on OK at the bottom of the dialog box You can now launch NP Config by double clicking on the selected NuPoint Messenger map icon 5 Using NP Config This section contains step by step instructions that guide the user in the operation and use of NP Config in conjunction with the HP OpenView Network Node Manager These procedures will guide the user in performing fault detection and fault isolation in monitoring the status of selected network components and in the retrieval and display of network performance information Introduction Starting operation of NP Config involves the following steps 1 Installing HP OpenView Network Node Manager NNM in your network management workstation Be sure to restart the system after you install HP OpenView 2 Connecting to a selected NuPoint Messenger server from which management information is desired Copyright 2002 Mitel Networks Corporation 10
109. phone call cannot be completed it is said to be blocked CIC Circuit I dentification Code SS7 Copyright 2002 Mitel Networks Corporation 70 Mitel NuPoint Messenger Technical Documentation Release 7 0 A base address or known starting point from which the individual circuits on each SS7 trunk are sequentially numbered Client server model This model defines a type of bilateral distributed network processing in which transaction responsibilities are divided into two areas that communicate with each other These areas can be designated front end client or manager and back end server or agent The client usually a desktop computing device requests data or services from a server and then performs local processing on that input The server a shared node on the network provides the information and services requested by the client Common Channel Signaling CCS A type of telephony network architecture for example SS7 that separates signaling commands from voice traffic by carrying each type of traffic on independent channels Each channel operates at its own speed Community Name SNMP In SNMP applications a password used to control access to an agent s node information Agents are configured to recognize one or more community names Connectionless A service or environment in which a datagram moves from source to destination by means of the network addresses contained in its header rather than by use of a specified
110. physical connection routing path Datagram A packet independent of other packets that in addition to user data and other descriptive fields carries information sufficient for routing from source to destination A datagram operates in a connectionless environment one in which a dedicated physical connection between source and destination is not established DPC Destination Point Code SS7 Identifies the recipient of an SS7 signaling message DS1 A digital communication standard operating at 1 544 Mbps DS1 carries 24 channels each digitized at 64 Kbps In the U S the DS1 protocol is designated T1 E1 A digital telephony protocol with a data throughput capacity of 2 048 Mbps E1 frames carry data in 32 channels out of which channel 0 is dedicated to framing and synchronization channel 16 is dedicated to signaling data and the remaining 30 channels carry PCM data such as voice ESMDI Enhanced Simplified Message Desk I nterface ESMDI is a standard call data packet format used in NuPoint Voice Centrex applications for unified integrations File Transfer Protocol FTP A communication protocol that offers various user controlled file transfer services for the group of Internet protocols Copyright 2002 Mitel Networks Corporation 71 Mitel NuPoint Messenger Technical Documentation Release 7 0 Fragment A portion of a datagram that is larger than the maximum transmission unit MTU length allowable for the media in use
111. r click on both boxes and then click on the OK button at the bottom of the screen A progress screen labeled Update Server now appears When all updates are complete the system returns you to the Basic System Configuration Map Figure 5 3 Note Depending upon system configuration factors such as for example number of modules in a node an update may take up to several minutes to complete Figure 5 6 Update Server I nformation Screen Displaying the Basic System Configuration Map To display the Basic System Configuration map screen Figure 5 3 1 After registering the server with NP Config select Connect Server from the File menu on the menu bar The Connect to Server screen Figure 5 2 now appears 2 On the Connect to Server screen select the server you wish to open and then click OK The basic system configuration map for the selected server now appears See Figure 5 3 Printing The Contents of a Screen You can print the contents of most NP Config screens shown at your management workstation Copyright 2002 Mitel Networks Corporation 15 Mitel NuPoint Messenger Technical Documentation Release 7 0 To print out a display click on the Print button at the bottom of its screen The normal setup screen for your printer then appears After telling the printer to go ahead the selected screen prints out on your assigned or default printer Using the System Configuration Map The basic system configuration screen Fig
112. roups provide information to assist in network management to report network information and to indicate operational status of nodes The eight MIB II groups are e SYS System Group e IF Interfaces Group e AT Address Translation Group e IP Internet Protocol ICMP Internet Control Message Protocol e TCP Transmission Control Protocol e UDP User Datagram Protocol SNMP Simple Network Management Protocol copyright 2002 Mitel Networks Corporation 47 Mitel NuPoint Messenger Technical Documentation Release 7 0 Figure 5 33 System Wide Info MI B III Group Selection Screen MIB I GROUPS Seven of the eight MIB II groups that NP Config uses can be selected from the MIB II Group Selection screen Figure 5 33 They are listed and described in Table 5 25 The eighth group SYS System is fully described under the heading System Wide Information Table 5 25 MI B II Group Summary Descriptions l MIB I1 Group Name Description SYS System The System group SYS contains data describing the environment that supports and identifies the selected system NOTE SYS is not selectable from the MIB II group selection screen Figure 5 33 To access SYS information see Figure 5 30 and Table 5 22 under System Wide Information The MIB II IF group contains generic information about the physical interfaces of the selected server including configuration information and statistics about the events occurring at e
113. rried in the message with the redirection or redirecting address Retransmission Timeout RTO If a TCP segment is not acknowledged ACK within the period defined by the retransmission timeout value then TCP retransmits the segment RLC Release Complete Message A message sent in either direction in response to the receipt of a release message After the RLC message is received the corresponding circuit can be released and returned to the idle state Segment 1 A TCP term for a packet made up of a header and any enclosed data 2 A portion of a network Server A node that can provide a specific set of services to other nodes on a network SLC Signaling Link Code SS7 Links that connect any two SS7 network nodes are a linkset Each link in a linkset is identified by a signaling link code which can have a value between 0 and 15 SLI P Serial Line interface Protocol A protocol used for transmission of IP datagrams across a serial line SNMP Simple Network Management Protocol An application protocol used with NP Config offering network management services to computer networks running under the Internet TCP IP protocols The prefix snmp used with a MIB II variable name indicates that this MIB item is a part of the SNMP protocol group of MIBs Source Quench A source quench takes place when a router or host reports that it is congested and requests a traffic slowdown SPC Source Point code SS7 This code identifi
114. rupt Request Hardware interrupt request level for a data bus or CPU ISDN Integrated Services Digital Network Digital standards that combine voice data and signaling Circuits are digital end to end and use out of band signaling I SUP ISDN User Part SS7 An SS7 protocol that provides the signaling functions necessary for basic and supplementary ISDN services I SUPA SS7 Copyright 2002 Mitel Networks Corporation 72 Mitel NuPoint Messenger Technical Documentation Release 7 0 A variant of ISUP that complies with ANSI standard T1 113 I SUPB SS7 A variant of ISUP that complies with CCITT SS7 recommendations Q 763 Blue Book ISUPI SS7 A variant of ISUP that complies with CCITT Q 767 White Book recommendations International Line Group NuPoint Messenger A specific number of communication that is trunk channels dedicated to a specific function Each line in a line group is identified in three parts a triplet that indicate the 1 host number 2 backplane slot number of its line card and 3 channel number 0 29 for E1 and 0 22 or 0 23 for T1 Listener UDP socket addresses that is IP addresses and UDP port numbers used by local applications that are waiting for UDP datagrams Management I nformation Base MI B A collection of network related defined information objects that can be accessed by a network management protocol such as SNMP Basically a MIB defines grouped network management para
115. s Note If you need to widen a cell to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 35 MIB II IF Group Inbound Packets MIB I1 IF INBOUND PACKETS TABLE Table 5 27 provides basic information describing the contents of the IF Group inbound packets screen shown in Figure 5 35 Table 5 27 MIB II IF Group Inbound Packets MIB I1 Object Description Definition Values ifIndex This field contains a user assigned decimal number that uniquely identifies this interface iflnOctets This field counts the total number of octets received on the interface including framing characters iflnUcastPkts This field counts the number of subnetwork unicast packets delivered to a higher layer protocol iflnNUcastPkts This field counts the number of nonunicast packets delivered to a higher layer protocol ifInDiscards This field counts the number of inbound packets that were discarded even though no error had been detected to prevent their being deliverable to a higher layer protocol for example buffer overflow Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 iflnErrors This field counts the number of inbound packets that contained errors preventing them from being delivered to a higher layer protocol ee This field counts the number of inbound ec that were en because of an unknown or ec protocol Close
116. s Connect server Figure 5 2 Connect to Server Screen 2 The Connect to Server screen Figure 5 2 lists all the servers currently registered in NP Config As shown in Figure 5 2 three servers are currently registered 3 From this list highlight the name of the server to be connected and then click on OK The basic system configuration map see Figure 5 3 and Table 5 1 showing the components of the selected server now appears 4 To connect another server from the File drop down menu on the NP Config menu bar again select the option Connect server The Connect to Server screen now appears 5 On the Connect to Server screen highlight the name of the next server you wish to connect to NP Config then click on OK 6 Repeat steps 4 through 6 for each server that you wish to connect to NP Config This completes the connection process Figure 5 3 Basic System Configuration Map Confirming a Server s Name and IP Address To find or check on the name and IP address of a given server proceed as follows 1 Locate the small rectangular server identification icon see Figure 5 3 appearing at the lower left of the window that contains the NP Config basic system configuration map for the server whose identification you wish to determine 2 Double click on the server identification icon The corresponding server identification screen appears see Figure 5 4 The assigned server name appears in the bar at the top
117. s of the MIB II TCP Connection Table screen shown in Figure 5 46 Table 5 38 MIB II TCP Group TCP Connection Data copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 l MIB I1 Object Description Definition Values tcpConnState This field tells you the state of the present TCP network connection Possible values for this field are 1 closed synSent synReceived established finWait1 finWait2 closeWait lastAck 0 closing 1 timeWait 12 deleteTCB NOTE A management station can kill a connection by selecting this value which means delete the transmission control block TCB A connection s transmission control block contains the current information about that connection tcpConnLocalAddress_ This field contains the local IP address for this TCP connection If this connection is in the listen state that is willing to accept connections with any IP interface associated with the node the value in this field is 0 0 0 0 tcpConnLocalPort This field contains the local port number for this TCP connection Range of values 0 to 65535 tcoConnRemAddress _ This field contains the remote IP address for this TCP connection tcpConnRemPort This field contains the remote port number for this TCP connection Range of values 0 to 65535 Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33
118. s that the response would not fit into the largest permissible message allowed between this agent and the manager snmpInTooBig field too big snmpInBadValues This field counts the total number of incoming SNMP bad value frames received at this node that have an error status field of badValue This means that a value in an outgoing set request had a bad data type incorrect length or inappropriate value copyright 2002 Mitel Networks Corporation 65 Mitel NuPoint Messenger Technical Documentation Release 7 0 snmp InReadOnlys read only This field counts the total number of incoming SNMP frames received at this node that have an error status field of readOnly Such errors indicate that there is a local implementation error because an inappropriate set request was sent This field counts the total number of incoming SNMP frames received at this node that have an error status field of genErr The category genErr encompasses errors not otherwise enumerated in this table This field counts the number of incoming SNMP frames having an error status field of noSuchName Thus the agent does not support the requested object Close button Click this button to return to the MIB II group selection screen Figure 5 33 snmpInGenErrs general error snmpInNoSuchNames no such name MI B I1 SNMP GROUP SUCCESSFUL I N
119. s the CIC values can start at 0 This field identifies the NuPoint Messenger module number to which this SS7 card is assigned Acceptable values 1 2 3 or 4 This field identifies the NuPoint Messenger physical card slot number to which the selected SS7 card is assigned For the NuPoint Messenger card slot structure see Figure 5 9 Acceptable values 0 through 17 This field contains the number of signaling links configured ss7 InfoBoardModule ss7 InfoBoardSlot for this SS7 board ss7InfoBoardLinkNum Acceptable values 0 1 or 2 Close button laa on this button returns you to the SS7 Group lee initial screen Figure 5 18 SS7 ISUP Screens If you click on the ISUP button in the SS7 Group screen Figure 5 18 the ISUP information screen then appears This screen includes two sections selectable by tabs The screen corresponding to the first tab Circuits Maintenance Group is shown in Figure 5 21 The screen called by clicking on the second tab Signaling Messages Group is shown in Figure 5 22 Both screens provide you with the basic ISUP operational characteristics and configuration status for the SS7 integration in the node server you selected Note To widen a cell in a display in order to see its complete contents click and drag on the vertical border in the cell s column heading Figure 5 21 SS7 I SUP Circuits Maintenance Group copyright 2002 Mitel Ne
120. senger Technical Documentation Release 7 0 tcpRtoMax This is the maximum time in milliseconds that the present Maximum Retransmission TCP implementation permits for a retransmission timeout Timeout milliseconds RTO Note that the functional meaning of this value is dependent upon the retransmission timeout algorithm used See tcpRtoAlgorithm The decimal number in this field tells you the maximum number of concurrent TCP connections that this interface can support For interfaces where the maximum number is determined dynamically this value is 1 This field counts the number of outgoing connection requests that is the number of times the client enters the synchronization sent state from this node s interface This field counts the number of incoming connection requests to this node s interface That is it counts the number of times the server enters the synchronization tcpMaxConn Total TCP Connections Supported tcpActiveOpens Active Opens tcpPassiveOpens Passive Opens received state This field counts the total number of resets that have occurred at this interface Resets are defined as direct that is abrupt transitions of established or in the process of closing connections to their closed state ItepCurrEstab This field counts the number of TCP connections for which Current Established the current state is either ESTABLISHED or CLOSE WAIT tcpEsta
121. stall and operate NP Config ONC successfully your network management station should have the minimum configuration of hardware and software as listed in the following sections Network Management Workstation Your network management workstation should have the following minimum configuration e PC with Pentium CPU or equivalent e 32MBof RAM e 50 MB of free hard disk storage available e 3 1 2 inch diskette drive e High resolution VGA monitor or equivalent e Windows NT 4 0 e Hewlett Packard OpenView Network Node Manager Version 5 01 or above e 32 bit WinSNMP software to implement client server communication e Microsoft Access DBMS and 32 bit ODBC driver The DBMS and ODBC software are included with the ONC install program NuPoint Messenger Server Each NuPoint Messenger Server on the network being managed should have the following minimum configuration e Model 640 Model 120 or Model 70 system with an Ethernet card installed e Each server must have Unified TCP IP optional feature software installed and configured NP Config SNMP software must be installed in each server The step by step procedure for installing SNMP in a NuPoint Messenger server is given in the manual WP Config SNMP Administrator s Guide This manual describes a complete SNMP installation which includes Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 the following procedures Load
122. strators installers and technicians should generally be knowledgeable before they start to install configure or use this system Where applicable related manuals specifications or references are listed Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 Telecommunication And Network Topics Basic telecommunication and network technology prerequisites applicable to NP Config include general familiarity in the following areas Hewlett Packard OpenView Network Node Manager SNMP network management fundamentals TCP IP data transmission protocol The International Standardization Organization ISO Open System Interconnect OSI multilayered model for data communication Packet switching communication fundamentals SS7 signaling fundamentals NuPoint Messenger Manuals The following documents can provide the network administrator with descriptive and background material for understanding the operation of a NuPoint Messenger server Model 70 Installation and Service Manual Model 120 Installation and Service Manual Mode 640 Installation and Service Manual Error Log Messages Manual NP Admin Mailbox Administrator s Guide Reference and Configuration Manual Vol 1 Reference Reference and Configuration Manual Vol 2 Configuration Technical Reference Manual NP Admin API Reference Manual NP Config MIB Reference Manual NP Config SNMP Administrator s Guide This manual descr
123. t Messenger Technical Documentation Release 7 0 Installation From a Network You can also install NP Config from your network The NP Config files should be part of a centrally located group of shared applications For full information on the location of these files and how to load NP Config onto your network management workstation consult your network administrator Be sure to restart the system after installation and then load the MIBs After I nstallation Following installation there is one possible configuration option This option is discussed in the next chapter Chapter 4 Configuration Removing an NP Config I nstallation If for any reason you need to remove that is uninstall a currently installed version of NP Config from your management workstation you can do so by means of the Add Remove Programs application that is part of your Windows software Proceed as follows 1 Click on the Start button at the bottom left of your screen 2 From the Settings menu options select Control Panel A screen labeled Control Panel now appears 3 On the Control Panel screen double click on the icon marked Add Remove Programs A screen labeled Add Remove Programs Properties now appears This screen has three selection tabs 4 Select the tab marked Install Uninstall and then in the selection list scroll to NP Config Select NP Config and then click on Add Remove Note that Remove is implied here by the very
124. to prevent their being transmitted for example buffer overflow a This field counts the number of outbound ie o ae a scat that because iia er ele a canes errors could not be transmitted ifOutQLen This field counts the length in packets of the output packet queue This is a media specific pointer branching to that part of the MIB applicable to the media Close button Clicking on this button returns you to the MIB II group selection screen Figure 5 33 ifSpecific NOTE This object is not currently supported MIB II AT Address Translation Group The screen shown in Figure 5 37 displays the group of MIB II objects that are involved with translation between physical address and network address Each row of the AT Address copyright 2002 Mitel Networks Corporation 51 Mitel NuPoint Messenger Technical Documentation Release 7 0 Translation display shown in Figure 5 37 shows the mapping between physical and network addresses that takes place for each server at this interface The network address is the IP address for the system The physical address depends on the nature of the subnetwork For example if the interface is to a LAN Local Area Network then the physical address is the MAC Media Access Control address for that interface Figure 5 37 MIB II AT Group Information Screen MI B I AT group data Table 5 29 provides basic information describing the contents of the MIB
125. tted or received on a selected line A reset circuit message allows an exchange to reset a circuit to a specific state isupCirGrpBlk This field counts the total number of circuit group blocking messages transmitted or received on a selected line A circuit group blocking message is issued to block selected voice circuits during maintenance This field counts the total number of circuit group blocking acknowledge messages transmitted or received on a selected line A circuit group blocking acknowledge message is issued to acknowledge receipt of a circuit group blocking message and to indicate that the circuit has been blocked This field counts the total number of circuit group unblocking messages transmitted or received on a selected line A circuit group unblocking message is sent received by maintenance personnel to from a management workstation to unblock voice circuits that were previously blocked for maintenance purposes This field counts the total number of circuit group unblocking acknowledge messages transmitted or received on a selected line A circuit group unblocking acknowledge message acknowledges receipt of a circuit group unblocking message and indicates that the circuits are unblocked This field counts the total number of circuit group reset messages transmitted or received on a selected line The circuit group reset message resets a group of circuits when an exchange no longer knows the status of the voice circu
126. tworks Corporation 34 Mitel NuPoint Messenger Technical Documentation Release 7 0 SS7 I SUP CIRCUITS MAI NTENANCE GROUP TABLE An explanation of the contents of the various components of the SS7 ISUP Circuits Maintenance Group display Figure 5 21 is given in Table 5 15 Table 5 15 SS7 I SUP Circuits Maintenance Group SS7 I SUP Description Values Parameters Column Headings ABOUT THIS TABLE 1 The first three parameters rows of this table isupCirModule isupCirSlot and isupCirPort are the components of the triplet that uniquely defines each SS7port that is line 2 The tabular screen display shown in Figure 5 21 lists ISUP maintenance parameters in order of port number The parameter values for each port in both transmit and receive mode are found in the corresponding rows of that display isupCirModule This field contains the module number which is the first part of the three part definition module number slot number port number that uniquely identifies a selected line l Acceptable values 1 2 3 or 4 isupCirSlot isupCirPort isupCirMode received of the various types of ISUP message on a selected line l Values transmitted or received transmitted or received on a selected line An unblocking message is sent received by an exchange to remove a blocking condition at a more remote exchange This field contains the card slot number within the card cage
127. uPoint Messenger system in log and report files Field size up to 10 characters The data in this field tells you the model of the selected vmsysModel System Model NuPoint Messenger server Possible values and their meanings other Other models than listed here 120 Model 120 640 Model 640 70 Model 70 This field identifies the current release of the system software running in the selected NuPoint Messenger module Field size 0 255 characters vmsysRelease Release Version vmsysRevision This field tells you the revision level of the current NuPoint Revision Version Messenger system software Field size 0 255 characters vmsysRevDate This field tells you the revision date of the current NuPoint Revision Date Messenger system software release Field size 0 31 characters vmsysQNXPartitionUsage This field tells you the following two items QNX Partition Usage 1 What percentage of the assigned QNX partition is currently in use The total size of the assigned QNX partition in Kbytes is shown in parentheses 2 The actual amount in Kbytes of this partition that QNX currently uses Close button Clicking on this button returns you to the NP Config Basic System Configuration map Figure 5 3 Optional Features I nformation The Optional Features screen part of the System Wide Information display is shown in Figure 5 32 This screen provides you with descriptive d
128. ure 5 3 displays in map form the modules that make up a specific node up to four modules per node its card cage and its configuration of peripheral devices The map also diagrams the linkages between the modules that make up the node its SCSI disk drives and the network To obtain nformation about the module s cards peripheral devices and network linkages click on their respective icons The following table Table 5 1 describes the features that are normally found on a typical basic system configuration map Figure 5 3 Table 5 1 Basic System Configuration Map Feature Description Module icon Rectangles designated Module1 Module2 Module3 and Module4 depending upon the node s configuration identify the modules in the selected node Clicking on one of these icons displays a screen that contains general information about the corresponding module An example of such an information screen is shown in Figure 5 7 Contained within each module icon is a smaller rectangular icon representing the card cage ithin each module icon is a smaller rectangular icon that represents that module s card cage These icons are labeled Card1 Card2 Card3 and Card4 depending upon the node s configuration The color of each card cage icon tells you its current operational status See Table 5 4 for an explanation of this color coding Clicking on any of these inner rectangles displays a screen showing the identification and location
129. us The value in this field identifies the line status of the interface Supported status values and their meanings are LINE STATUS MEANING VALUE dsx1NoAlarm No alarm present dsxRcvFarEndLOF Far end loss of frame LOF yellow alarm dsxXmitFarEndLOF Near end sending LOF indication dsx1RevAlS Far end sending alarm indication dsx1XmtAlS Near end sending AIS dsx1Loss OfFrame Near end loss of frame red alarm dsx1LossOfSignal Near end loss of signal copyright 2002 Mitel Networks Corporation 29 Mitel NuPoint Messenger Technical Documentation Release 7 0 This fields in this column describe the type of communications control or signaling in use at this node Possible values and their meanings are none No bits are reserved for signaling robbecBit T1 robbed bit signaling is in use messageOriented This node uses common channel signaling on the following channels For T1 channel 24 is used For E1 channel 16 is used dsx1TransmitClockSource This field describes the source of transmit clock frequency Possible values and their meanings are loopTiming The transmit clock frequency is recovered from received data localTiming The transmit clock frequency is supplied by a local source This field always displays the default value dsxFdl none This value indicates that a facility data link FDL protocol is not in operation No other values are supported Close button Clicking
130. value of ipRouteProto see below If this entry is not used its value is 1 This entry names an alternate IP routing metric or combination of metrics selected for this route A metric is a factor that must be taken into consideration in order to reach a destination The characteristics of this selection are specified by the value of ipRouteProto see below If this entry is not used its value is 1 ipRouteNextHop This entry contains the IP address of the next hop on this route ipRouteType This field reports the following four valid route status or route type settings for this interface Note that if an automatic routing protocol is used route table entries are updated dynamically However an administrator has the option of entering some permanent entries manually 1 Other Not any of the three items below 2 Invalid This route type is no longer valid It is thus logically out of the table 3 Direct Direct IP routing The destination is on a directly connected subnet 4 Indirect The destination is not on a directly connected subnet ipRouteMetric1 ipRouteMetric2 ipRouteMetric3 ipRouteMetric4 copyright 2002 Mitel Networks Corporation 56 Mitel NuPoint Messenger Technical Documentation Release 7 0 ipRouteProto This table entry names the routing mechanism used to determine this route Possible values are 1 other Not any of items 2 through 14 below 2 local T
131. ynchronization 3 not applicable This is a stand alone drive This field tells you the synchronization status of a QNX system disk drive Acceptable values are 1 QNX in sync The primary redundant QNX pair are synchronized 2 QNX out of sync The primary redundant QNX pair are out of synchronization licable This is a stand alone drive vmsysDiskCapacity This field tells you the storage capacity in megabytes of Capacity the selected disk drive vmsysDiskSpeechHour This field tells you the configured speech capacity in Speech Hours hours of the selected disk drive vmsysDiskAccounts This field counts the number of accounts stored on the Total Accounts selected disk drive copyright 2002 Mitel Networks Corporation vmsysDiskQNXSyncStat QNX Sync 19 Mitel NuPoint Messenger Technical Documentation Release 7 0 vmsysDiskRedundantID This field contains the designation in the format n m Redundant ID where nis the module number and n is the drive number of the drive that is the redundant half of a selected disk drive pair Range of values up to 10 characters Close button Clicking on this button returns you to the Basic System Configuration map Figure 5 3 Using the Card I nformation Displays Clicking on the Card rectangle located within each Module icon on the basic system configuration map see Figure 5 3 produces a screen display showing the contents of t

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