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1. 1067 1333 MHz SODIMM DDR3 Studio 1557 Studio 1558 Minimum memory 1 GB single channel Maximum memory 8 GB dual channel 4 GB x 2 K NOTE For instructions on upgrading the memory see the Service Manual at support dell com manuals Connectors Audio IEEE 1394a Mini Card HDMI Network adapter eSATA USB Video Specifications Communications one microphone in Modem type external V 92 56K USB connector and two optional modem stereo headphones Modem controller hardware modem speakers connectors one 4 pin mini non Modem interface USB powered connector Network adapter 10 100 1000 Ethernet LAN one Type IIIA full on system board Mini Card slot one half size Mini Card slot Wireless WLAN WiMax a b g n 19 pins and WWAN ExpressCard with Bluetooth wireless one RJ45 connector technology one seven pin four pin eSATA USB combo connector two four pin USB 2 0 compliant connectors one 15 hole connector 85 Specifications Audio Audio type Audio controller Stereo conversion Internal Interface Speaker Internal speaker amplifier Volume controls 86 IDT 92HD73C High Definition audio codec 5 1 channel High Definition audio 24 bit analog to digital and digital to analog Intel High Definition audio two 4 5 ohm speakers and one 4 ohm subwoofer 2 watt per channel into 4 5 ohm and 3 watt per channel subwoofer software program menus and media control
2. A chip on the system board might be malfunctioning or system board failure Contact Dell see Contacting Dell on page 76 USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them CAUTION Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard drive failure Contact Dell see Contacting Dell on page 76 58 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start 9 Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 53 and run the Dell Diagnostics before you contact Dell for technical assistance
3. e Save and close any open files or programs and shut down your computer through the Start menu e Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program Using Support Tools Dell Support Center The Dell Support Center helps you find the service support and system specific information you need To launch the application click the 44 icon in the taskbar The Dell Support Center home page displays your computer s model number service tag express service code and service contact information The home page also provides links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Solution Station and Online Scan with PC CheckUp About Your System System Documen
4. Eject the disc Play the previous track or chapter 33 Using Your Studio Laptop Display Features The display panel holds a camera and accompanying dual microphones Using Your Studio Laptop Left digital array microphone Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording Camera activity indicator Indicates ifthe camera is on or off 3 Camera Built in camera for video capture conferencing and chat Right digital array microphone Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide on your hard drive or at support dell com manuals 35 Using Your Studio Laptop Using the Touch Screen Optional The touch screen feature on your laptop converts your computer into an interactive display Dell Touch Zone To launch the Dell Touch Zone software click Start eo All Programs Dell Dell Touch Zone You can access the following features in the Dell Touch Zone Picture Viewer View organize and edit pictures Dell Touch Cam Capture home videos with the built in camera You can upload videos to YouTube when connected to the Internet Notes Creator Create typed or handwritten reminders Thes
5. 4 6 cell 284 9 mm 11 2 inches 9 cell Battery Weight Voltage Charge time approximate Operating time 0 24 kg 0 54 Ib 4 cell 0 34 kg 0 75 Ib 6 cell 0 50 kg 1 10 Ib 9 cell 11 1 VDC 6 9 cell 14 8 VDC 4 cell 4 hours when the computer is turned off varies depending on operating conditions and can be significantly reduced under certain power intensive conditions see the Dell Technology Guide for more information Battery Life span approximate Specifications 300 discharge charge cycles Temperature range Operating Storage Coin cell battery 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F CR 2032 89 Specifications AC Adapter Input voltage Input current Input frequency Output power Output current 65 W Output current 90 W Rated output voltage 90 100 240 VAC 1 5 A 1 6 A 1 7 A 50 60 Hz 65 W or 90 W 4 34 A maximum at 4 second pulse 3 34 A continuous 5 62 A maximum at 4 second pulse 4 62 A continuous 19 5 1 VDC AC Adapter Dimensions 65 W E Series Height Width Depth Weight with cables 16 mm 0 60 inches 15 mm 0 59 inches Auto Air Adapter 66 mm 2 6 inches 127 mm 5 0 inches 0 29 kg 0 64 Ib 0 26 kg 0 57 Ib Auto Air Adapter without AC cord and DC extension cord AC Adapter 90 W E Series Height Width Depth Weight with cables Temperature ra
6. Diagnostics 59 Dell Factory Image Restore 68 Dell Support Center 55 Dell Touch Zone 36 Diagnostic Checklist 75 discs using 40 drivers and downloads 79 DVDs playing and creating 45 95 Index E email addresses for technical support 72 F finding more information 78 flick 39 FTP login anonymous 72 G gestures touch pad 30 touch screen 37 H hardware problems diagnosing 58 Hardware Troubleshooter 58 96 help getting assistance and support 70 Internet connection 16 ISP Internet Service Provider 16 memory problems solving 52 memory support 84 network connection fixing 50 P power problems solving 51 power strips using 6 problems solving 48 products information and purchasing 73 resources finding more 78 restoring factory image 68 S setup before you begin 5 shipping products for return or repair 74 software features 44 software problems 53 Index solving problems 48 specifications 80 supported sites websites 72 support email addresses 72 System Messages 56 T touch screen 36 gestures 37 V ventilation ensuring 5 97 Index W warranty returns 74 Windows Program Compatibility Wizard 53 wired network network cable connecting 7 wireless network connection 50 98 q Y Printed in the U S A www dell com support dell com 0641RMA00
7. Utilities Disc K NOTE The Drivers and Utilities disc may not ship with your computer 1 Insert the Drivers and Utilities disc 2 Shut down and restart the computer When the DELL logo appears press F12 immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW and press lt Enter gt 61 Using Support Tools 4 Select the Boot from CD ROM option from the menu that appears and press lt Enter gt 5 Type 1 to start the CD menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 Select the test you want to run 8 If you encounter a problem during a test a message with the error code and a description of the problem will appear on the screen Write down the error code and problem description and contact Dell see Contacting Dell on page 76 K NOTE The Service Tag for your computer is displayed atthe top of each test screen The Service Tag helps you identify your computer when you contact
8. com ap Asian Pacific countries only e www dell com jp Japan only e www euro dell com Europe only www dell com la Latin American and Caribbean countries e www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com e support jp dell com Japan only support euro dell com Europe only supportapj dell com Asia Pacific only 72 Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countries only sales canadaGdell com Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Del
9. documentation If necessary uninstall and then reinstall the program K NOTE Software usually includes installation instructions in its documentation or on the CD Solving Problems If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments 53 Solving Problems To run the Program Compatibility Wizard Windows 7 1 Click Start Control Panel Programs Run programs made for previous versions of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen Windows Vista 1 Click Start Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen If you have other software problems Back up your files immediately Use a virus scanning program to check the hard drive or CDs 54
10. for your computer reinstall laptop system software find more information about the Microsoft Windows operating system and features upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 78 Finding More Information and Resources See System Recovery Media on page 67 Dell Diagnostics on page 59 My Dell Downloads on page 56 support dell com the Service Manual at support dell com manuals K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads readme files access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources S
11. on the computer and the electrical outlet e f the AC adapter is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Temporarily bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Solving Problems Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter connections If the AC adapter has a light ensure that the light on the AC adapter is on e If the problem persists contact Dell see Contacting Dell on page 76 If the power light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it back on e If the problem persists contact Dell see Contacting Dell on page 76 51 Solving Problems If the power light is blinking white The computer is in standby state or the display may not be responding e Press a key on the keyboard move the connected mouse or a finger on the touch pad or press the power button to resume normal operation e If the display is not responding press the power button until the computer turns off and then turn it back on e If the problem persists contact Dell see Contacting Dell on page 76 If you encounter interference that hinders reception on your
12. the light on the adapter is on when you turn on power Setting Up Your Studio Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Setting Up Your Studio Laptop Press the Power Button Setting Up Your Studio Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft Windows operating system To set up Microsoft Windows for the first time follow the instructions on the screen These steps are mandatory and may take some time to complete The Windows setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system K NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available at support dell com K NOTE For more information on the operating system and features see support dell com MyNewDell Setting Up Your Studio Laptop Create System Recovery Media Recommended Z NOTE It is recommended that you create a system recovery media as soon as you set up Microsoft Windows The system recovery media can be used to restore your computer to the operating state it was in when you purchased the compu
13. used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own February 2010 P N 641RM Rev A00 Contents Setting Up Your Studio Laptop 5 Multimedia Control KeyS 32 Before Setting Up Your Computer 5 Display Features 34 Connectthe AC Adapter 6 Using the Touch Screen Optional 36 Connect the Network Cable Optional 7 Using the Optical Drive 40 Press the Power Button 8 Removing and Replacing the Battery 42 Set Up Microsoft Windows 9 Software Features aa 44 Create System Recovery Media Free Fall Sensor 45 Recommended 10 Dell Dock 46 Install the SIM Card Optional 12 Dell DataSafe Online Backup 47 Enable or Disable Wireless Optional 14 Solving Problems 48 Connect to the Internet Optional 16 A sore 48 Using Your Studio Laptop 20 Beep Codes eese 49 Right Side Features 20 Network Problems 50 Left Side Features 24 Power Problems sss 51 Computer Base Features 28 Memory Problems sese 52 Touch Pad Gestures 30 Lockup
14. your computer Use the system recovery media in case of e Operating system failure that prevents the use of recovery options that are installed on your computer e Hard drive failure that prevents data from being recovered Restoring Your Operating System To restore the factory image of your computer using the system recovery media 1 Insert the system recovery disc or USB key and restart the computer 2 When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select the appropriate boot device from the list and press lt Enter gt Follow the instructions on the screen to complete the recovery process 67 Restoring Your Operating System Dell Factory Image Restore CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem K NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers K NOTE If Dell Factory Image Restore is not available on your computer use Dell DataSafe Local Backup see Dell DataSafe Local Ba
15. 9 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credit Pack the equipment to be returned in the original or equivalent packing materials K NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted K NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Before You Call K NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located atthe bottom of your computer Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Getting Help Diagnostic Checklist e Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code R
16. Blanks protect unused slots from dust and other particles Save the blank for use when no media card is installed in the slot blanks from other computers may not fit your computer 21 Using Your Studio Laptop 3 Optical drive Plays or records CDs DVDs and Blu ray Discs optional Ensure that you insert the disc with the printed side facing upwards CAUTION Do not use non standard size or shape discs including mini CDs and mini DVDs or you will damage the drive Place the disc in the center of the disc slot with the label facing upwards and gently push the disc into the slot The drive will automatically pull the disc in and begin reading its content 4 UN USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 5 CTAC adapter connector Connects to the AC adapter to power the computer and charge the battery 22 Using Your Studio Laptop 6 Battery status light Turns on steadily or blinks to indicate the battery charge status The light indicates the following states when the computer is powered by the AC adapter e Solid white The battery is charging Off The battery is fully charged the battery Off The battery is adequately charged or the computer is turned off e Solid amber The battery charge is low T 7 LO Power button and light Turns the computer on or off when pressed The light in th
17. Dell 62 9 When the tests are complete close the test screen to return to the Choose An Option window 10 To exit the Dell Diagnostics and restart the computer click Exit 11 Remove the Drivers and Utilities disc Restoring Your Operating System You can restore the operating system on your computer using any of the following options AN CAUTION Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer If possible backup your data files before using these options Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System disc to reinstall only the operating system on your computer K NOTE The Operating System disc may not ship with your computer 63 Restoring Your Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable opera
18. Drivers and Utilities disc If PSA is invoked a The PSA will start running the tests b Ifthe PSA completes successfully the following message is displayed No problems have been found with this system so far Do you want to run the remaining memory tests This will take about 30 minutes or more Do you want to continue Recommended 60 c If you are experiencing memory issues press lt y gt otherwise press lt n gt The following message is displayed Booting Dell Diagnostic Utility Partition Press any key to continue d Press any key to go to the Choose An Option window If PSA is not invoked Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window 4 Select the test you want to run 5 If a problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 76 K NOTE The Service Tag for your computer is displayed atthe top of each test screen The Service Tag helps you identify your computer when you contact Dell 6 When the tests are complete close the test screen to return to the Choose An Option window 7 To exit the Dell Diagnostics and to restart the computer click Exit Using Support Tools Starting Dell Diagnostics From the Drivers and
19. It is recommended that you print these procedures before you begin K NOTE Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities disc is optional and may not ship with your computer Ensure that the device that you want to test displays in the system setup program and is active Press lt F2 gt during POST Power On Self Test to enter the System Setup BIOS utility Using Support Tools Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 76 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt This may invoke the Pre Boot System Assessment PSA on your computer 59 Using Support Tools K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE If you see a message stating that no diagnostic utility partition has been found run the Dell Diagnostics from the
20. Pinch Allows you to zoom in or zoom out by moving two fingers apart or bringing them Allows you to increase or decrease the closer together on the touch pad magnification of the screen content The zoom feature includes To zoom in One finger zoom Allows you to zoom in or Move two fingers apart to out enlarge the view of the active window To zoom in Move a finger up in the zoom zone extreme left of the touch To zoom out pad Move two fingers close together to reduce the view of the active window To zoom out Move a finger down in the zoom zone extreme left of the touch pad Scroll Allows you to scroll through content The scroll feature includes Traditional Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger up or down in the vertical scroll zone extreme right of the touch pad to scroll up or down on the active window To scroll right and left Move a finger right or left in the horizontal scroll zone extreme bottom of the touch pad to scroll right or left on the active window Using Your Studio Laptop Circular scroll Allows you to scroll up or down and right or left To scroll up or down Move a finger in the vertical scroll zone extreme right of the touch pad in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down To scroll right or left Move a finger in the horizontal s
21. ared data Specifications Studio 1558 Intel Corei3 Intel Core i5 Intel Core i7 128 KB 32 KB for each core 1 MB up to 4 MB of shared data 81 Specifications Computer Model Video LCD interface TV support Discrete Video type Video controller Video memory 82 Studio 1555 Low Voltage Differential Signaling LVDS HDMI 1 3B integrated on system board ATI Mobility Radeon HD 4570 GDDR3 256 MB 512 MB Studio 1557 LVDS HDMI 1 3B integrated on system board ATI Mobility Radeon HD 4570 DDR3 512 MB 1 GB Studio 1558 LVDS HDMI 1 3B integrated on system board ATI Mobility Radeon HD 4570 ATI Mobility Radeon HD 5470 DDR3 512 MB 1 GB Computer Model UMA Video type Video controller Video memory Studio 1555 Studio 1557 integrated on system board Mobile Intel GMA 4500MHD up to 358 MB of shared memory Specifications Studio 1558 integrated on system board Intel GMA HD up to 1 7 GB of shared memory 83 Specifications ExpressCard ExpressCard controller Cards supported Connector size 84 Intel ICH9M Studio 1555 Mobile Intel 5 series express chipset PM55 Studio 1557 Mobile Intel 5 series express chipset HM55 Studio 1558 ExpressCard 34 34 mm 1 5 V and 3 3 V 26 pins Memory Connectors two user accessible SODIMM connectors Capacities 1 GB 2 GB and 4 GB Memory type 800 MHz SODIMM DDR2 Studio 1555
22. ay slide the SIM card into the SIM card slot 4 Replace the battery see Removing and Replacing the Battery on page 42 5 Turn on your computer To remove the SIM card press and eject the SIM card 12 Setting Up Your Studio Laptop 1 battery bay 2 SIM card slot 3 3 SIM card 13 Setting Up Your Studio Laptop Enable or Disable Wireless Optional K NOTE The wireless feature is available on your computer only if you ordered a WLAN card atthe time of purchase For more information on the cards supported by your computer see Specifications on page 80 To enable wireless 1 Ensure that your computer is turned on 2 Press the wireless key PP on the keyboard A confirmation of your selection appears on the screen Wireless enabled e Wireless disabled P To disable wireless Press the wireless key p on the keyboard again to turn off all radios K NOTE The wireless key allows you to quickly turn off wireless radios Wi Fi and Bluetooth such as when you are asked to disable all wireless radios on an airplane flight 14 Setting Up Your Studio Laptop 15 Setting Up Your Studio Laptop Connect to the Internet Setting Up a Wired Connection If you are using a dial up connection Optional connect the telephone line to the optional To connect to the Internet you need an external external USB modem and to the telephone modem or network connection and an I
23. ckup on page 65 to restore your operating system 68 You can use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore Starting Dell Factory Image Restore 1 Turn on the computer 2 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select Repair Your Computer The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator inthe User name field then click OK 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears Restoring Your Operating System K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Nex
24. computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are Power keyboard and mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet 52 Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory see the Service Manual at support dell com manuals Reseat the memory module s into the connector s see the Service Manual at support dell com manuals e f the problem persists contact Dell see Contacting Dell on page 76 If you experience other memory problems Run the Dell Diagnostics see Dell Diagnostics on page 59 e If the problem persists contact Dell see Contacting Dell on page 76 Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task If a program crashes repeatedly Check the software
25. croll zone extreme bottom of the touch pad in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left 31 Using Your Studio Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard To use the multimedia controls press the required key You can configure the multimedia control keys on the keyboard using the System Setup BIOS Utility or the Windows Mobility Center System Setup BIOS Utility To access the Function Key Behavior 1 Press lt F2 gt during POST Power On Self Test to enter the System Setup BIOS utility 2 In the Function Key Behavior select Multimedia Key First or Function Key First Multimedia Key First This is the default option Press any multimedia key to perform the associated action For function key press lt Fn gt the required function key Function Key First Press any function key to perform the associated action For multimedia key press Fn the required multimedia key K NOTE The Multimedia Key First option is active only in the operating system Windows Mobility Center 1 Press the lt gt x keys to launch the Windows Mobility Center 2 In the Function Key Row select Function Key or Multimedia Key 32 m 1 144 Using Your Studio Laptop Mute the sound II Play or pause Decrease the volume level Ph Play the next track or chapter Increase the volume level 2
26. ct incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 93 Appendix Information for NOM or Official Mexican Standard Only for Mexico The following information is provided in the device s described in this document in accordance with the requirements of the Official Mexican Standard NOM Importer Dell M xico S A de C V Paseo de la Reforma 2620 11 Col Lomas Altas 11950 M xico D F Regulatory model Electricity Output Output number Voltage Frequency consumption voltage intensity PP39L 100 240 VAC 50 60 Hz 1 5 A 1 6 A 1 7A 19 5 VDC 3 34 A 4 62 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 94 Index A AC adapter size and weight 91 airflow allowing 5 C calling Dell 75 CDs playing and creating 45 chipset 80 computer capabilities 44 computer setting up 5 Contacting Dell online 76 customer service 71 damage avoiding 5 DellConnect 71 Dell
27. e button indicates the following power states Solid white The computer is on Blinking white The computer is in standby mode Off The computer is off or in hibernate state 23 Using Your Studio Laptop Left Side Features 24 Using Your Studio Laptop Security cable slot Attaches a commercially available security cable to the computer NOTE Before you buy a security cable ensure that it fits into the security cable slot on your computer om HDMI connector Connects to a TV for both 5 1 audio and video signals NOTE When used with a monitor only the video signal is read IOI VGA connector Connects to video devices such as a monitor or a projector Network connector Connects your computer to a network or a broadband device if you are using a wired network Si USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player Ea eSATA connector Connects to eSATA compatible storage devices such as external hard disk drives or optical drives The eSATA connector also functions as a USB connector 25 Using Your Studio Laptop 7 129 IEEE 1394a connector Connects to high speed serial multimedia devices such as digital video cameras 8 Audio in Microphone connector Connects to a microphone or inputs signal for use with audio programs 9 A Audio out Headphone connectors 2 Connect to a pair of head
28. e notes will appear on the bulletin board the next time you access the Dell Touch Zone 36 Drum Zone Play a game to the music on your computer or play synthesized percussion instruments You Paint Draw paint images and edit photographs using this software Games Play select Windows games using touch Music Play music create playlists and browse through your music files by album artist or song title Internet Explorer Browse the Internet using multi touch technology Touch a link you want to follow Help Use the Help feature for more information on how to use the touch screen Touch Screen Gestures Using Your Studio Laptop K NOTE Some of these gestures may not work outside the Dell Touch Zone Zoom Allows you to increase or decrease the magnification of the screen content Pinch Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the screen To zoom in Move two fingers apart to zoom in on the active window To zoom out Move two fingers close together to zoom out on the active window Dwell Allows you to access additional information by simulating a right click Press and hold a finger on the touch screen to open context sensitive menus 37 Using Your Studio Laptop Scroll Allows you to scroll through content Pan Allows you to move the focus on the selected object when the entire
29. ee the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the bottom of your computer the Dell Support Center To launch the Dell Support Center click the icon in the task bar support dell com 79 Specifications This section provides information that you may need when setting up updating drivers for and upgrading your computer K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Computer Model Studio 1555 1557 1558 Computer Information System chipset Intel GM45 PM45 ICH9M Studio 1555 Mobile Intel 5 series express chipset PM55 Studio 1557 Mobile Intel 5 series express chipset HM55 Studio 1558 80 Computer Information Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Flash EPROM 4MB Graphics bus PCI E x16 PCI bus 32 bits Computer Model Processor Type L1 cache L2 cache L3 cache Studio 1555 Intel Core 2 Duo Intel Pentium Dual Core Intel Celeron Dual Core Intel Celeron 64 KB 32 KB for each core 3 MB or 6 MB Intel Core2 Duo 1 MB Intel Celeron Intel Pentium Dual Core and Intel Celeron Dual Core Studio 1557 Intel Core i7 128 KB 32 KB for each core 1 MB up to 8 MB of sh
30. eturn Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions 75 Getting Help See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed 76 Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com contactdell 2 Select your country or region 3 Selectthe appropriate service or support link based on your requirement 4 Choose the method of contacting Dell that is convenient for you Getting Help 77 If you need to reinstall your operating system run a diagnostic program
31. ible data loss Your hard drive returns to normal operation when the free fall state is no longer detected 45 Using Your Studio Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently used applications files and folders You can personalize the Dock by Adding or removing icons Grouping related icons into categories Changing the color and location of the Dock Changing the behavior of the icons cestuezantizee Add a Category 1 Right click the Dock click Add Category The Add Edit Category window appears 2 Enter a title for the category in the Title field 3 Select an icon for the category from the Select an image box 4 Click Save Add an Icon Drag and drop the icon to the Dock or a category 46 Remove a Category or Icon 1 Right click the category or icon on the Dock and click Delete shortcut or Delete category 2 Follow the instructions on the screen Personalize the Dock 1 Right click the Dock and click Advanced Setting 2 Choose the desired option to personalize the Dock Using Your Studio Laptop Dell DataSafe Online Backup K NOTE Dell DataSafe Online may not be available in all regions K NOTE A broadband connection is recommended for fast upload download speeds Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents li
32. ke theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups 1 Double click the Dell DataSafe Online icon on the taskbar 2 Follow the instructions that appear on the screen 47 Solving Problems This section provides troubleshooting information for your computer If you cannot solve your problem using the following guidelines see Using Support Tools on page 55 or Contacting Dell on page 76 ZN WARNING Only trained service personnel should remove the computer cover See the Service Manual at support dell com manuals for advanced service instructions 48 Touch Screen Problems Some or all multi touch features are not working Certain touch screen features may be disabled To enable the touch screen features click Start o Control Panel Hardware and Sound Pen and Touch e The multi touch feature may not be supported by the application Beep Codes Your computer might emit a series of beeps during start up if there are errors or problems This series of beeps called a beep code identifies a problem If this occurs write down the beep code and contact Dell see Contacting Dell on page 76 K NOTE To replace parts see the Service Manual at support dell com manuals Beep code One Two Three Four Five Six Seven Eight Solving Prob
33. know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 19 Using Your Studio Laptop This section provides information about the features available on your Studio 1555 1557 1558 laptop Right Side Features 20 Using Your Studio Laptop 1 ExpressCard slot Provides support for additional memory wired and wireless communications multimedia and security features The slot supports 34 mm ExpressCards NOTE The ExpressCard slot is designed only for ExpressCards It does NOT support PC cards NOTE Your computer ships with a plastic blank installed in the ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is installed in the slot blanks from other computers may not fit your computer 2 SD MMC MS Pro 8 in 1 Media Card Reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards Secure Digital SD memory card Memory Stick e Secure Digital Input Output SDIO card Memory Stick PRO Secure Digital High Capacity SDHC MultiMedia Card MMC Secure Digital High Density SDHD e xD Picture Card type M and type H NOTE Your computer ships with a plastic blank installed in the media card slot
34. l on page 76 Getting Help Product Information If you need information about additional products available from Dell or if you would like to place an order visit www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 76 73 Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows K NOTE Before you return the product to Dell make sure to back up any data on the hard drive and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as CDs and ExpressCards Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call for your region see Contacting Dell on page 76 74 Include a copy of the invoice and a letter describing the reason for the return Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 75 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 5
35. lems Possible Problem Possible system board failure BIOS ROM checksum failure No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Possible system board failure Chipset error RAM read write failure Real Time Clock failure Video card or chip failure Processor failure Display failure 49 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 14 e Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub Re establish your connection to the wireless router see Setting Up a Wireless Connection on page 17 Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router 50 Wired Connections If the wired network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged Power Problems If the power light is off The computer is either turned off or is not receiving power Press the power button The computer resumes normal operation if it is off or in hibernate mode Reseat the AC adapter into the power connector
36. m please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell see Contacting Dell on page 76 CMOS checksum error Possible system board failure or RTC battery low Replace the battery see the Service Manual at support dell com manuals or contact Dell see Contacting Dell on page 76 CPU fan failure CPU fan has failed Replace the CPU fan see the Service Manual at support dell com manuals Hard disk drive failure Possible hard drive failure during POST Contact Dell see Contacting Dell on page 76 Hard disk drive read failure Possible hard drive failure during HDD boottest Contact Dell see Contacting Dell on page 76 Using Support Tools Keyboard failure Keyboard failure or loose cable To replace the keyboard see the Service Manual at support dell com manuals No boot device available No bootable partition on hard drive the hard drive cable is loose or no bootable device exists If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct see the Dell Technology Guide available on your hard drive or at support dell com manuals 57 Using Support Tools No timer tick interrupt
37. ne near or at the computer so that the support staff can assist you with any necessary procedures K NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions K NOTE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 75 and then see the contact information for your region or go to support dell com Getting Help DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com dellconnect 71 Getting Help Online Services You can learn about Dell products and services on the following websites e www dell com e www dell
38. nges Operating Storage Physical Height 16 mm 0 6 inches 70 mm 2 8 inches Width 147 mm 5 8 inches Depth 0 34 kg 0 76 Ib Weight with 6 cell battery and optical drive 0 to 35 C 32 to 95 F 0 to 40 C 32 to 104 F Auto Air Adapter 40 to 65 C 40 to 149 F 40 to 70 C 40 to 158 F Auto Air Adapter Specifications 25 3 mm to 38 9 mm 0 10 inches to 1 23 inches 371 6 mm 14 63 inches 253 0 mm 9 96 inches configurable to less than 2 52 kg 5 54 Ib 91 Specifications Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Non Operating 1 30 GRMS 92 Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110G Non Operating 160G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne G2 or lower as defined contaminant level by ISA S71 04 1985 Appendix Macrovision Product Notice This produ
39. nternet wall connector before you set up your Service Provider ISP Internet connection If an external USB modem or WLAN adapter e If you are using a DSL or cable satellite is not a part of your original order you can modem connection contact your ISP purchase one at www dell com or cellular telephone service for setup instructions To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 18 16 Setting Up a Wireless Connection K NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need to connect to your wireless router To setup your connection to a wireless router Windows 7 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 14 Save and close any open files and exit any open programs Click Stat Control Panel 4 In the search box type network and then click Network and Sharing Center Connect to a network Follow the instructions on the screen to complete the setup Setting Up Your Studio Laptop Windows Vista 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 14 Save and close any open files and exit any open programs Click Start Connect To Follow the instructions on the screen to c
40. object is not visible Move two fingers in the desired direction to pan scroll the selected object Scroll Vertical Allows you to scroll up or down on the active window Move a finger up or down to activate vertical scrolling Scroll Horizontal Allows you to scroll left or right on the active window Move a finger to the left or right to activate horizontal scrolling Flick Allows you to flip content forward or backward based on the direction of the flick Move a finger quickly in the desired direction to flip through content in the active window like pages in a book Flick also works vertically when navigating content such as images or songs in a playlist Using Your Studio Laptop Rotate Allows you to rotate the active content on the screen Twist Allows you to rotate the active content using two fingers Keeping a finger or thumb in place move the other finger in an arced direction to the right or left You can also rotate the active content by moving both the fingers in a circular motion 39 Using Your Studio Laptop Using the Optical Drive 40 Using Your Studio Laptop 12 cm A CAUTION Do not move the computer while playing or recording a disc Ensure that you insert the disc with the printed side facing upwards Place the disc in the center of the disc slot and gently push the disc into the slot The drive will automatically pull the disc in and begin reading it
41. omplete the setup 17 Setting Up Your Studio Laptop Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the Internet Service Provider ISP might have a service outage Contact your ISP to check the service status or try connecting again later Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 18 To set up your Internet connection Windows 7 1 Save and close any open files and exit any open programs 2 Click Start 695 Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup Setting Up Your Studio Laptop Windows Vista 1 Save and close any open files and exit any open programs 2 Click Start Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not
42. ormation click Start Programs FastAccess 44 Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files and perform other related tasks Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs DVDs listen to music and radio stations Your optical drive may support multiple disc media formats including CDs DVDs and Blu ray Discs optional You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Using Your Studio Laptop Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage by detecting a free fall state caused by accidentally dropping the computer When a free fall state is detected the hard drive is placed in a safe state to protect against damage to the read write head and poss
43. phones or sends audio to a powered speaker or sound system 26 Using Your Studio Laptop 27 Using Your Studio Laptop Computer Base Features 28 Using Your Studio Laptop 1 Keyboard Backlit Keyboard optional If you have purchased the optional backlit keyboard the F6 key has the backlit keyboard icon on it The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys The multimedia control keys are also located on the keyboard These keys control CD DVD Blu ray Disc optional and media playback Backlit keyboard brightness settings Press the lt F6 gt key to toggle the three lighting states in the given order a half keyboard brightness b full keyboard brightness c no lighting For more information about the keyboard see the Dell Technology Guide 2 Touch pad buttons Provide left click and right click functions like those on a mouse 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface The touch pad supports the Scroll and Zoom features To change the touch pad settings double click the Dell Touch pad icon in the notification area of your desktop 29 Using Your Studio Laptop Touch Pad Gestures K NOTE The touch pad gestures can be enabled or disabled by double clicking the Dell Touch pad icon in the notification area of your desktop Zoom
44. s Camera Optional Pixel 2 0 megapixel Video resolution 320 x 240 1600 x 1200 640 x 480 at 30 fps Diagonal 66 viewing angle Keyboard Backlit Number of keys 86 U S and Canada 102 Europe 105 Japan 104 Brazil Layout QWERTY AZERTY Kanji Display Type Dimensions Height Width Diagonal Maximum resolution Refresh rate Operating angle 15 6 HD WLED TrueLife 15 6 HD LED backlight TrueLife 15 6 Ultrasharp FHD LED backlight TrueLife 193 5 mm 7 61 inches 344 2 mm 13 55 inches 396 2 mm 15 60 inches HD 1366 x 768 HD 1600 x 900 FHD 1920 x 1080 60 Hz 0 closed to 140 Display Viewing Angles Horizontal Vertical Pixel pitch Controls Specifications HD 40 40 HD FHD 60 60 HD 15 30 HD FHD 50 50 HD 0 252 x 0 252 mm HD 0 215 x 0 215 mm FHD 0 18 x 0 18 mm brightness can be controlled through keyboard shortcuts see the Dell Technology Guide for more information 87 Specifications Touch Pad X Y position 240 cpi resolution graphics table mode Size Width 73 09 mm 2 87 inches sensor active area Height 40 09 mm 1 57 inches rectangle 88 Battery Type Depth Height Width 4 cell smart lithium on Studio 1555 6 cell 9 cell smart lithium ion Studio 1555 1557 1558 48 3 mm 1 9 inches 4 6 9 cell 20 4 mm 0 8 inches 4 6 cell 37 8 mm 1 5 inches 9 cell 206 6 mm 8 13 inches
45. s and Software Problems 53 Contents Using Support Tools 55 Dell Support Center 55 My Dell Downloads 56 System Messages 56 Hardware Troubleshooter 58 Dell Diagnostics 59 Restoring Your Operating System 63 System Restore ee eee eee 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 70 Technical Support and Customer SOIVICB ss siii iaia 71 DellConnact icio severe ir ans 71 Online Services i 72 Automated Order Status Service 73 Product Information 73 Returning Items for Repair Under Warranty or for Credit 74 Before You Call 75 Contacting Dell 76 Finding More Information and Resources iere REY 78 Specifications 80 Appendix sisi Re RR dunes 93 Macrovision Product Notice 93 Information for NOM or Official Mexican Standard Only for Mexico 94 A re Ree RES 95 Setting Up Your Studio Laptop This section provides information about setting up your Studio 1555 1557 1558 laptop Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Re
46. s content To eject a disc from the drive gently press the eject key amp on the keyboard see Multimedia Control Keys on page 32 41 Using Your Studio Laptop Removing and Replacing the Battery 42 1 battery 2 battery bay 3 battery release latch Using Your Studio Laptop WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery 1 Shut down the computer and turn it over 2 Slide the battery release latch to the side 3 Slide the battery away from the battery bay To replace the battery Slide the battery into the battery bay until it clicks into place 43 Using Your Studio Laptop Software Features LA NOTE For more information about the features described in this section see the Dell Technology Guide on your hard drive or at support dell com manuals FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature This feature helps keep your Dell computer secure by using the unique appearance of your face to verify your identity and automatically supply login information that you would normally enter manually such as a user ID and password for a Windows account or secure web site For more inf
47. stricting airflow around your laptop may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on AN WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase or on fabric surfaces such as carpets or rugs while it is powered on Restricting the airflow can damage the computer deteriorate the computer performance or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Studio Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer K NOTE Connect the power cord to the adapter firmly and ensure that
48. studio SETUP GUIDE DGLL YOURS IS HERE studio SETUP GUIDE Model PP39L Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem Z WARNING A WARNING indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2010 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo YOURS IS HERE Solution Station and DellConnect are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the United States and or other countries Microsoft Windows Windows Vista and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark of the Blu ray Disc Association Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be
49. t The Confirm Data Deletion screen appears K NOTE If you do not want to proceed with Dell Factory Image Restore click Cancel 8 Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to restartthe computer 69 Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 48 for information and procedures that pertain to the problem your computer is experiencing 2 See the Dell Technology Guide on your hard drive or at support dell com manuals for more troubleshooting information 3 See Dell Diagnostics on page 59 for procedures on how to run Dell Diagnostics 4 Fill out the Diagnostic Checklist on page 75 5 Use Dell s extensive suite of online services available at support dell com for help with installation and troubleshooting procedures See Online Services on page 72 for a more extensive list of Dell Support online 70 6 If the preceding steps have not resolved the problem see Before You Call on page 75 K NOTE Call Dell Support from a telepho
50. tation Warranty Information System Information Upgrades amp Accessories For more information about Dell Support Center and available support tools click the Services tab at support dell com 55 Using Support Tools My Dell Downloads K NOTE My Dell Downloads may not be available in all regions Some of the software pre installed on your new computer do not include a backup CD or DVD This software is available at My Dell Downloads From this website you can download available software for reinstallation or create your own backup media To register and use My Dell Downloads 1 Go to downloadstore dell com media 2 Follow the instructions on the screen to register and download the software Reinstall or create backup media of the software for future use 56 System Messages If your computer has an issue or error it may display a System Message that will help you identify the cause and action needed to resolve the issue K NOTE If the message you received is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Dell Technology Guide available on your hard drive or at support dell com manuals or contact Dell see Contacting Dell on page 76 Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this proble
51. tem problem A CAUTION Although Dell Datasafe Local Backup is designed to preserve the data files on your computer it is recommended that you backup your data files before using the Dell DataSafe Local Backup K NOTE Dell DataSafe Local Backup may not be available in all regions K NOTE If Dell DataSafe Local Backup is not available on your computer use Dell Factory Image Restore see Dell Factory Image Restore on page 68 to restore your operating system Restoring Your Operating System You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer while preserving the data files Dell DataSafe Local Backup allows you to e Backup and restore your computer to an earlier operating state Create system recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files 1 Turn off your computer 2 Disconnect all the devices USB drive printer etc connected to the computer and remove any newly added internal hardware K NOTE Do not disconnect the AC adapter 3 Turn on your computer 65 Restoring Your Operating System 4 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down yo
52. ter while preserving data files without the need of the Operating System disc You can use the system recovery media if changes to the hardware software drivers or other system settings have left the computer in an undesirable operating state You will require the following to create the system recovery media Dell DataSafe Local Backup e USB key with a minimum capacity of 8 GB or DVD R DVD R Blu ray Disc K NOTE Dell DataSafe Local Backup does not support rewritable discs 10 Setting Up Your Studio Laptop To create a system recovery media 1 Ensure that the AC adapter is connected see Connect the AC Adapter on page 6 2 Insert the disc or USB key in the computer 3 Click Start 9 Programs Dell DataSafe Local Backup 4 Click Create Recovery Media 5 Follow the instructions on the screen K NOTE For information on using the system recovery media see System Recovery Media on page 67 11 Setting Up Your Studio Laptop Install the SIM Card Optional K NOTE Installing a SIM is not required if you are using an EVDO card to access the Internet Installing a Subscriber Identity Module SIM card on your computer allows you to connect to the Internet To access the Internet you must be within the network of your cellular service provider To install the SIM card 1 Turn off your computer 2 Remove the battery see Removing and Replacing the Battery on page 42 3 In the battery b
53. ting state Any changes that System Restore makes to your computer are completely reversible CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them Starting System Restore 1 Click Start 2 In the search box type System Restore and press lt Enter gt 64 K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore K NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start 2 In the search box type System Restore and press lt Enter gt 3 Click Undo my last restoration click Next and follow the instructions on the screen Dell DataSafe Local Backup CAUTION Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup Use Dell DataSafe Local Backup only if System Restore did not resolve your operating sys
54. ur computer and try again 5 Select Repair Your Computer 6 Select Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen K NOTE The restoration process might take an hour or more depending on the size of the data to be restored A NOTE For more information see the knowledge base article 353560 at support dell com 66 Upgrading to Dell DataSafe Local Backup Professional K NOTE Dell DataSafe Local Backup Professional may be installed on your computer if you ordered it at the time of purchase Dell DataSafe Local Backup Professional provides additional features that allow you to Backup and restore your computer based on file types Backup files to a local storage device Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional 1 Double click the Dell DataSafe Local Backup icon e on the taskbar 2 Click UPGRADE NOW 3 Follow the instructions on the screen to complete the upgrade System Recovery Media A CAUTION Although the system recovery media is designed to preserve the data files on your computer it is recommended that you backup your data files before using the system recovery media You can use the system recovery media created using Dell DataSafe Local Backup to return your hard drive to the operating state it was in when you purchased the computer while persevering the data files on
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