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77 A7 62UP 00 - Support On Line

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1. SO LNO3 List of free PX s and slot s for WSP WSP C function SO LNO3 Px 03 SO LNO3 Slot 15 SO LNO3 Computed load factor for implementation 600 SO LNO3 Load factor for IOSS 00 300 SO LNO3 Load factor for IOSS 01 0 SO LNO3 Load factor for IOSS 02 400 SO LNO3 Load factor for IOSS 03 0 SO LNO3 N MD SO LNO3 SO LNO3 MANDATORY VALUE MISSING FOR KEYWORD CONFIG IN SO LNO3 MANDATORY VALUE MISSING FOR KEYWORD CONFIG OUT SO LNO3 MANDATORY VALUE MISSING FOR KEYWORD SELECT SO LNO3 MODIFY SO LNO3 CONFIG IN Config to be modified P76LSS SO LNO3 CONFIG OUT Name of the new config CONFSTK SO LNO3 Value authorized ALL SYS MSP LSS IOM PC or DRIVE SO LNO3 IOM MSP LSS only if MB2 existing SO LNO3 SELECT Part to be modified IOM SO LNO3 N MODIFY P76LSS CONFSTK SO LNO3 IOM SO LNO3 MODIFY IOM SO LNO3 Only IOMs defined by this PX list SO LNO3 will be modified SO LNO3 PX LIST PX number list decimal value 03 SO LNO3 IOM name for PX03 Slot 15 SO LNO3 9 WSP C SO LNO3 External name for TC connected to port 0 SO LNO3 10 SO LNO3 Do you confirm Y N or for exit Y SO LNO3 External SCSI linked to WSP C PX03 slot 15 port O TC10 SO LNO3 Drive model CT 3 S SO LNO3 Dual acces 0 SO LNO3 External names 1 up to 4 ext names SO LNO3 01 02 SO LNO3 Library option 0 1 SO
2. Table A 6 Log Sense Data 4 4 Byte Meaning Numbers 120 123 Write Blocks Processed The number of blocks superblocks records and tape marks but not erase gaps which were successfully sent to tape This count is updated when a tape mark is sent from the host or a superblock is closed out for write to tape This count is only updated once for all the packets in a superblock which the host writes This count with the Count of Channel Write Blocks Processed gives an approximate re blocking factor Updated by the Device Side 124 267 Times Track in Error 36 Individual Counts The number of times a track has an error during reading or writing of a block This count is updated after each successful read or write of a block from or to tape Updated by the Device Side 268 411 Times Track was Found Dead 36 Individual Counts The number of times a track could not be synched up to considered dead during the reading or writing of a record This count is updated after a successful Read or Write to or from tape Updated by the Device Side 412 555 Times Track had Run Length Corrections 36 Individual Counts The number of times a track had to be corrected with Run Length encoding information This count is updated after a successful Read or Write to or from tape Updated by the Device Side 556 699 Times Tracks had Post Compensation Circuit Corrections 36 Individual Counts The number of times a track had to be correct
3. 00 05 Endofdaadetected B 08 00 Internal LUN communication failure I5 02 Positionerror 0 0 0 0 E 43 00 Errordetected during Message phase 45 00 Selector Reselectfailure __ _ o 47 00 jSCSlbuspatyemor 48 00 _ Initiator detected error message received 49 00 invalidmessage error _ _ i O RA ESCH Invalid field in Identify message LE TERR ERE End of medium detected Byte 14 Not supported Bytes 15 16 17 Always set to zero 77 A7 62UP Rev0O Returned Data and Messages Bytel8 19 These are vendor unique fault symptom codes that help to define the fundamental cause of the CHECK CONDITION where appropriate Byte 20 This is the internal fault code from which the Sense Key and qualifiers have been derived They are detailed in Table A 5 Byte 21 Bit Meaning 7 6 5 Not used 4 CLND Set to 1 when the CTU has been cleaned Reset to 0 on receipt of the next REQUEST SENSE command 3 CLN Set to a 1 when it is time to clean the CTU Reset to 0 when a successful cleaning cycle has been performed 2 1 0 Not used 77 A7 62UP Rev0O A 27 CTS 9490 Installation and Maintenance Guide AA DSC Meanings Table A 5 Byte 20 DSC Meanings 1 4 The ID Burst could not be written to tape successfully The error is p
4. MB2 1 05 P03 TC10 PC2F A ae XS CT ET AO ET 12 o CT 13 LAST LIN Gl 3 5 Configure the Library Refer to the documentation specific to the library concerned 77 A7 62UP Rev0O 3 17 CTS 9490 Installation and Maintenance Guide 3 6 Connect and Test the ACSLS System 3 6 1 Making the ACSLS Connection In the ACSLS connection architecture e the data communication path to the LSM goes directly from the DPS 7000 Host machine to the drives e the control communication path is via the ACSLS server There are at least two physical connections both are SCSI links s DPS 7000 Host to drives e Server to Library Refer to the appropriate Installation Manual for full details of the library side of the connection process NOTE Remember to check that you have turned off the power to the host DPS 7000 system before making the SCSI connections 3 6 2 Configuring the System The subsystem must be configured and connected to the DPS 7000 host prior to this system configuration generation being performed The following steps are involved 1 Power on the system and subsystem 2 Update the CPSF 3 Perform the INIT IND RESTORE CONFIG Stop GCOS Reload System RESTORE RESTART COLD 4 Perform a MIC Remake 3 6 2 1 Power on the System and Subsystem Power on the subsystem Power on the DPS 7000 system under SPV Graphic select POWER ON 3 18 77 A7 62UP Rev0O
5. Installation 3 6 2 2 Update the CPSF Remake the CPSF file with TSH service 3 6 2 3 Perform the INIT IND RESTORE CONFIG RESTORE RESTART COLD Step 1 First Initialization gt SYC IND Step 2 GCOS options RESTORE Step 3 GCOS configuration CONFIG Job Step 4 Shutdown GCOS gt TSYS command Step 5 Reload System SYC RL command Step 6 GCOS options gt RESTORE RESTART COLD NOTE The first time you power on the system with the newly attached subsystem initialize with IND INIT and DIAGNOSTIC mode to run the TEMIOM test on the new IOM WSP Do not use the INR 3 6 2 4 Perform a MIC remake See MIC User s Guide for details 3 6 3 Performing the OLTDs The preparation and procedures for the OLTDs are given below 3 6 3 1 Host System Use the STKCONF STKCOMP tests under OLTDs OLTD 71 46 to verify that the SCSI control connections are all functioning correctly s IMPORTANT Using STKCONF or STKCOMP in write mode will erase customer data Online help is available on the system to explain the diagnostic test 77 A7 62UP Rev0O 3 19 CTS 9490 Installation and Maintenance Guide Prepare the drives Under GCOS 7 check the system can see the drives using the command DC CT LIB 36T System response takes the format CTxx HELD or CTXX STANDBY xx signifies the number of the drive If there are drives in the HELD state try to turn them to ST
6. Table 3 2 SCSI Controller Cards 15 SCSI Controller Card DPX 20 215 CORVETTE ESTRELLA INTERPHASE DE Verify that the necessary software has been provided on your UNIX server 77 A7 62UP Rev0O 3 3 CTS 9490 Installation and Maintenance Guide 3 4 3 4 1 3 4 1 1 3 4 Install System ACSLS only Verify that you have the correct number of expansion buses and WSP cards You need 1 WSP per MFB A WSP can support up to 2 CTC D001s CTS 9490s see Types of Installation below for more details Types of Installation The following installations are possible mono installation single access e mono installation dual access e dual installation coupled access Mono Installation Single Access Mono installation single access is the most simple installation A single DPS 7000 host has a single access path to a CTC D001 CTS 9490 as shown below DPS7000 SCSI CTU 9490 CTU 9490 Figure 3 1 Mono Installation Single Access 77 A7 62UP Rev0O Installation 3 4 1 2 Mono Installation Dual Access Mono installation dual access requires a single DPS 7000 host to have two alternative access paths to the same CTC D001 CTS 9490 as shown below DPS 7000 Port 1 SPARE CTU 9490 Figure 3 2 Mono Installation Dual Access NOTES 1 The cabling is different for the two WSP boards One card uses port 0 the other card uses por
7. 9490 Cartridge Subsystem Illustrated Parts Catalogue STK P N 9633 9490 Cartridge Subsystem Service Manual STK P N 9635 nem 310710401 9490 Cartridge Subsystem Installation Manual STK P N 9636 9490 Cartridge Subsystem Technical Reference Manual STK P N 9638 Vides ett ente esee aee tee ite ere ertet ed tlie eee Bede loves 310710501 9490 Cartridge Subsystem Operator s Guide STK P N 9634 77 A7 62UP Rev0O Table of Contents 1 Product Overview US Nudelen E 1 1 1 2 The UNIX Server ete ettet EES eee dela hie esate 1 1 1 3 Geleet lu UL VE 1 2 14 Connection Interface iei ett tete ene en Ut EA Fer eue sace daa ate erae 1 4 1 5 Software Architecture caduti Erreur KEE eode dette Ee deed 1 5 2 Preparing for Installation 2 4 Tools Required aie nra e re AEE reete Rr e ene eI BL t n e eoi 2 1 2 2 Unpacking and Checking eene nnne nennen nennen nnne 2 2 2 3 GABICS EE 2 2 2 4 Additional Controllers and Drivers 2 2 3 Installation BAL e 1 3 1 3 2 Install and Set up Cartridge Gubevsiem eee 3 2 K Verity UNIX Server uan EERSTEN acd aaan dade eL NV RR de end 3 3 3 4 Install System ACSLS only sse enne adai nest snnt enne 3 4 1 Types of Installation sic sachet iiie terit eene hte deer eb ree ccn 3 4 1 1 Mono Installation Single ACCESS sese eee eee eee eee 3 4 1 2 Mono Installa
8. a maximum of 24 controller transport units CTUs that the subsystem support unit SSU communicates with CDs are available in three models e M32 which contains two CTUs in a single frame e M34 which contains four CTUs in a single frame e M44 which contains four CTUs and four cartridge scratch loaders CSLs in a single frame not offered for the DPS 7000 connection The CTC D001 Cartridge Subsystem will be connected to the DPS 7000 through a SCSI 2 Interface capable of transferring data over a wide SCSI bus at 20 MB s subsystem capability It also offers an IBM Enterprise System Connection ESCON interface that will not be used in this case The subsystem support unit SSU is an independent unit that stores the maintenance functional and diagnostic microcodes on a hard disk and downloads the code to the CTU during the initial program load IPL The SSU communicates with all CTUs in the cartridge subsystem over a thin wire Ethernet local area network LAN The SSU also records performance events and diagnostic statistics and stores that information on the hard drive The CTC D001 Cartridge Subsystem can be installed in one of four configurations e Stand alone or manual mount M32 and M34 not offered for DPS 7000 connection e Stand alone with an optional CSLs M32 not offered for DPS 7000 connection e Stand alone with four CSLs M44 not offered for DPS 7000 connection e Attached to an automated
9. 2 RESUME command IOC instruction has been issued to an active LC 0 1 2 Function mask reject A function not existing in the details of the subsystem has been specified or an invalid combination of bits in DSB3 has been sent 0 1 2 Function mask violation A command requiring an operation not allowed by the function mask was issued 0 1 2 Programmed release The termination of the channel program was caused by an ABORT command or a DISCONNECT IOC instruction ASR ASR ASR n GO A 8 77 A7 62UP Rev0O Returned Data and Messages Error description Remarks yp D Zero RFU 1 ANR 0 5 Device fault A fault was detected in the device 2 ANR 0 5 Data overrun underrun occurred during data transmission 3 Zero RFU 4 ANR 0 5 Cartridge fault Non standard cartridge or loosely wound tape 5 ANR 0 5 Retry failure A second error in the retry process resulted in an unrecoverable state 6 Zero RFU pi RE 0 Y DSB2 EVEN PSBI Error description Remarks T bit Type ASR 0 6 jAccessorparametererrr Currently NA ANR Cell fault Currently NA Zero RFU 3 ASR 0 5 Buffer empty No data block remains in the CTC buffer when a READ BUFFER command is received in this case the CTC transfers one byte of non significant data Zero RFU Buffer busy No buffer segment is available because they are all allocated to other drives and contain data 7 ANR 0 5 Controller fault
10. 4 Connect the SCSI Cable s on the WSP Boards Connect the SCSI cable s on the WSP board s The results of MNCONF give the active port on each board Use this port for the connection Remember to label your cables NOTE In shared or dual access installations the two WSP cards must use different ports one card uses port 0 and the other uses port 1 3 8 77 A7 62UP Rev0O 3 4 3 Examples 3 4 3 1 Mono Installation Single Access Installation Below is a step by step example for adding a mono installation single access CTC D001 CTS 9490 subsystem to an Artemis NOTE SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO 1 SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO 77 A7 62UP Rev0O Ed Ed ES ES Ed Ed ES Ed cet ns E rest E En e LE E Estote este cde ede ce o te dee eet pct ef e lt ZAA AA Dr E Ne A A UA EA ACE EA EA EA CEA EE EE O EA EA EA SEA SEA EA EVE ZA E 2 IO CO CO CO CO O CO O O OGO O CO CO OGO CO OQ CX GOG D OU OUO OUO o oco E ECH C2 GO CO CO GA GA CO CO CO CO GA CO CO GA GA CO CO CO GA CO GA CO GA CO CO GA GA C0 CO GA GA GA WwW CO CO S FGF gt gt gt WORKING LIBRARY gt gt gt 15 38 FGF 35 00 F DFW RELEASE Pl TS 44E INSTAL DATE EJR 1 94 12 13 CONF P76LSS PREVIOUS CONFIGU PREFIX FGF VO
11. DSB10 bits 1 3 010 Event NT PSBI bit 0 5 Z1 DSB5 bit6 1 DSB 10 bits 1 3 010 Event NT PSBI bit 0 5 1 DSB5 bit6 1 DSB10 bits 1 3 010 Event NT PSBI bit 0 5 1 DSB5 bit6 1 DSB10 bits 1 3 010 Event NT PSBI bit 0 5 1 DSB5 bit6 1 DSB10 bits 1 3 010 77 A7 62UP Rev0O DSB82 85 DSB78 81 DSB86 89 DSB90 93 DSB94 101 DSB102 109 Returned Data and Messages Device Write Blocks Corrected Same as Read blocks Corrected but for write blocks Updated by the Device Side Data Transfer Errors excluding data request timeouts The number of errors detected transferring data between the controller and the host Data request timeouts are not included in this count Updated by Host Side Temporary Driver errors The number of errors which were detected by the Servo and subsequently recovered from after retry Updated by the Device Side Permanent Errors Logged The count of all permanent errors reported that were also logged in event log Note that this does not include requests for read opposite recovery which are reported as permanent but not logged Updated by the Host Side for errors generated by either the Device or the Host Side Channel Read Bytes Processed 64 bit count of the number of non compressed bytes transferred to the host from the common controller Updated by the Host Side Device Read Bytes 64 bit count of the number of bytes that were rea
12. LNO3 Do you confirm Y N or for exit Y Y N LABEL CONFSTK See the sysout report for LABEL result 3 10 77 A7 62UP Rev0O Installation 3 4 3 2 Example Mono Installation Dual Access Below is a step by step example for adding a mono installation dual access CTC D001 CTS 9490 subsystem to an Artemis NOTE What appears in bold is what you have to type in To accept the default value offered in parentheses type enter SO LNO3 S FGF SO LNO3 gt gt gt WORKING LIBRARY SYS FW SLLIB SO LNO3 gt gt gt 15 38 FGF 35 00 SO LNO3 F DFW SO LNO3 RELEASE P1 SO LNO3 TS 44E SO LNO3 INSTAL DATE 94 12 13 SO LNO3 EJR 1 SO LNO3 CONF ES1 SO LNO3 PREVIOUS CONFIGURATION NONE SO LNO3 PREFIX SYS FW SO LNO3 FGF VOL or BSR VOLUME H72A MS FSA SO LNO3 SYS_HUBVOL or BLOAD VOLUME S72A MS FSA SO LNO3 F MNCONF SO LNO3 15 39 SO LNO3 gt gt gt 15 39 CONF 542 0 SO LNO3 N LOM SO LNO3 SO LNO3 MANDATORY VALUE MISSING FOR KEYWORD CONFIG IN SO LNO3 IOM CONFIG reference config name ES1 SO LNO3 NB NCC NUMBER OF NCC TO IMPLEMENT 0 SO LNO3 NB_PSM1 NUMBER OF PSM STK CMTS to implement 0 SO LNO3 NB PSM2 NUMBER OF PSM with MSC4 to implement 0 SO LNO3 NB PNM1
13. Organization of Maintenance Teams Engineering STK Engineering SD R amp D HDSC wee Les Clayes DPS 7000 Technical Support amp FPE BIIC STK Technical Commitee Product Specialists Remote Specialists Field Engineers Figure 4 2 Organization of Maintenance Teams 77 A7 62UP Rev0O 4 5 CTS 9490 Installation and Maintenance Guide 4 6 2 Remote Specialists Remote Specialists major duties are maintaining the Remote Center equipment following the recommended procedures using developed tools on site monitoring of the library installation team for the first installation recording every site profile in the Remote Center file and keeping it up to date with associated maintenance coverage operating Preventive Maintenance RMS session and appropriate actions handling the reception of library autocalls and then performing when required additional RMS connection to the CTL or to the host in order to obtain necessary information to complete the diagnostic initializing the CSR intervention and the logistic dispatch via the local Maintenance Base performing the tests after repair escalation to the Product Specialists according to defined criteria answering questions for CSR and helping to solve problems which cannot be diagnosed remotely keeping accurate logs of calls and diagnostic actions This keeps track of all events and the associated data for the FPE and is ne
14. RC CMDSCSI ILLEGAL TAG TAG NOT EXPECTED HERE ILLEGAL TAG IN MS IN CNL ILLEGAL CCE CODE ILLEGAL CMD SCSI ASKED ILLEGAL MSG SCSI ASKED ILLEGAL SCSI REQUEST SCSI COMMAND ERROR TIMER START SUP EXPECTED TIMER DELAY SUP EXPECTED TIMERQUEUE EXPECTED Unknown device type Error message from driver or PO No longer used Internal error incorrect return code for CCE processing Internal dp supscsi function error Internal cmdscsi function error Tag message error detected Unexpected tag Tag error detected Illegal CCE from PO received Internal error unexpected SCSI command Internal error unexpected SCSI message No longer used No longer used 77 A7 62UP Rev0O 61h 62h 63h 64h 65h 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Dh 6Eh 6Fh 70h 71h 72h 73h 74h 75h 76h 77h 78h 79h 7Ah 7Bh 7Ch 7Dh 7Eh TIMERBUSY EXPECTED ILLEGAL PAGE SELECTED ERR DRIVER UNKNOWN RC GPOS UNKNOWN SENDER UNKNOWN SENDER NOT EXPECTED SRC SID UNKNOWN SRC SID NOT EXPECTED ILLEGAL DEVICE STATUS SENSE CODE UNKNOWN ILLEGAL SENSE KEY ILLEGAL ERROR CODE ILLEGAL ERROR CLASS SCSI PARAMETERS ERROR ILLEGAL PO REQUEST ILLEGAL PO REQUEST TYPE ERR STATEDEV TERMP DRIVER DELETE SERVER NO REVISION LEVEL ILLEGAL ID TAPE POSITION ILLEGAL PARTITION ID QUEUEPO OVERFLOW ILLEGAL ASC ILLEGAL ASCQ ILLEGAL SVID TIMEOUT ABORT ILLEGAL COM NB ERROR ABORT UNEXPECTED DRIVER ERR 77 A7 62UP Rev0O Returned Data and
15. VRAM data overflow VRAM script overflow Incorrect number of scheduler entries Script parity error detected by CA Data buffer parity error detected by LCA VRAM parity error detected by LCA Single ended device connected to the SCSI bus Unknown LCA interrupt Outgoing message too long Transfer configuration error Identification message error Configuration message error Current NCR IT with no command on device Loop in IT sequence The PRLOG contains an area for each logical device called History report for CT xx It contains all types of I O error NT with marginal condition ASR ANR AMR and Attention messages NOTE Certain I O errors and Attention messages from WSP C are filtered by GCOS AVAIL and PIARS and do not appear in the PRLOG A 4 77 A7 62UP Rev0O A 1 2 1 Returned PSB DSB Termination Reports PSB and DSB terminations are listed below PSBI bitO Modifier Always 1 bit 1 Status Control origin of status bit2 Channel Program Check programming error bit3 Detailed Status Pending bit4 Data Error Data and Messages bit5 Hardware Condition Hardware fault bit6 Operational Check bit 7 Device Condition PSB2 in Termination is defined as follows bit T Type bit ASR 0 1 4 CHANNEL parity error TI A parity error has been detected in data transmission on the channel interface ASR ASR detected Zero RFU zero RFU ID burst error
16. Writing of the ID mark on BOT was unsuccessful read after write error READ WRITE error An error has been detected during the read check after a write operation Path switch request The CTC requests that access to the device be made 0 4 Tape positioning error 1 LOCATE BLOCK has failed 2 An error in the block ID sequence has been 0 4 through the other CTC in dual LOS configuration because there is data in the buffer of the other CTC 77 A7 62UP Rev0O Detail in DSB3 DSB7 bits 4 and 5 A 5 CTS 9490 Installation and Maintenance Guide PSB3 is defined as follows PSB3 EVEN PSB1 Error description Remarks bit T Type bit 0 1 6 Unequal length check The length of the data field read on the media is different from the CCE count or discrepancy between specified length of control command and CCE count NOTE This bit is not set to one when a Tape Mark is encountered during a Read command Reserved The drive is seized by another path caused by explicit seize implicit seize status pending or diagnostic mode or has been unlocked from another path Off line The subsystem could not execute the channel program because the device was in the off line state or the subsystem could not complete the command because the device entered the off line state Write protect The subsystem could not execute a write operation because the cartridge or the drive was write protected either manually
17. and Status Table T tape length Normal tape long tape extra long tape Characteristic of the 1 2 tapes influencing the cartridge tape capacity T amp D Tests and Diagnostics g 4 77 A7 62UP Rev0O A ACSLS connection connection interface 1 5 test connection version 1 5 Allen keys 2 1 auto answer modem B BLOAD C cables cards interface SCSIcontroller 3 3 cartridge cleaning drive models 1 2 cleaning cartridge tape path computer laptop configuration generation configuration system 77 A7 62UP Rev0O Index connection ACSLS 3 18 host to drives interface 1 4 server to library 3 18 consumables Corvette cards 2 2 coupled access dual installation CRS Tool Kit 2 1 cutting pliers D DE cards 2 2 DFW DPX 20 maintenance tools 4 8 dual access mono installation 3 11 3 17 dual installation coupled access 3 6 E Escala maintenance tools 4 8 ESCON Estrella maintenance tools 4 8 CTS 9490 Installation and Maintenance Guide F FGF Field isi kit 2 1 FIRMGEN flat pliers 2 1 FPE G generation system configuration H HELD state 3 20 host connection to drives 3 18 system l installation coupled access dual access single access interface cards 2 2 connection intervention scenario 10M K keys Allen i 1t CSR Static Protective Field Service L laptop com
18. dropped tape tension The tension is out of specification such that motion commands from the host cannot be performed This is also referred to as tape is no longer loaded This error means the hardware failed to keep the tape properly tensioned or someone pulled the tape such that the Servo could not maintain tension OD DSC TAPE LOAD FAILURE The hardware in the CTU Servo was unable to load the tape properly The tension is out of specification such that motion commands from the host cannot be performed This error means the hardware failed to load the tape in the tape path or someone prevented the load from completing by obstructing the tape path DSC CSL TAPE LOAD FAILURE The hardware in the CTU CSL was unable to load the tape properly The tension is out of specification such that motion commands from the host cannot be performed This error means the CSL hardware failed to load the tape in the tape path or someone prevented the load from completing by holding the tape in the CSL 77 A7 62UP Rev0O A 29 CTS 9490 Installation and Maintenance Guide A 30 Table A 5 Byte 20 DSC Meanings 3 4 DSC DATA SECURITY ERASE FAILURE L This means the error was during a DATA SECURITY ERASE command DSC COMMAND REJECT am This means the command has invalid parameters or is out of context DSC BLOCK ID SEQUENCE ERROR A block was read that was out of sequence its block ID was not in sequence from the la
19. the command DC CTxx In the event of failure See the documentation of the OLTD test and the StorageTek Diagnostics Guide 3 6 3 2 ACSLS Connection The test described below verifies that ACSLS is functioning Preconditions for this test ACSLS is installed configured and running on UNIX server CLX is installed configured and running on DPS 7000 host e Drives are in STANDBY mode if not use the command RDV CTxx to release them Perform the test Under GCOS 7 as a user with appropriate privileges to perform a list volume command issue the command LSV VOLid CT LIB 36T Verify that the cartridge is mounted correctly even if it is unmounted again immediately If the cartridge is not mounted contact your ACSLS and CLX support people 77 A7 62UP Rev0O 3 21 CTS 9490 Installation and Maintenance Guide 3 22 77 A7 62UP Rev0O 4 Maintenance 4 1 Maintenance Strategy The maintenance strategy for the CTC D001 CTS 9490 subsystem can be divided into three areas as shown in Figure 4 1 PREDICTIVE PARTNER ORIENTED Non visible failure Customer visible failure Error log O perator duties Threshold reached Attempt to repair File transferred Call to Service Center PROGRAMMED Competence Center Remote analysis CSE dispached on site Figure 4 1 Maintenance Strategy An important part of the maintenance for the CTC D001 CTS 9490 subsystem is based on rem
20. unload the tape properly The tension is out of specification such that motion commands from the host cannot be performed This error means the hardware failed to unload the tape in the tape path or someone prevented the unload from completing by obstructing the tape path OSC CSL TAPE UNLOAD FAILURE 18 19 This means the hardware in the CTU CSL was unable to unload the tape properly This error means the hardware failed to unload the tape in the CSL or someone prevented the unload from completing by inserting something in the CSL 1A DSC COMPACTION ALOG NOT SUPPORTED Byte 13 of the packet header indicated a compaction algorithm that is not supported by the hardware This byte is normally ignored and is only checked by the CC when decompression fails DSC LOCATE BLOCK UNSUCCESSFUL The LOCATE operation failed This DSC is substituted for the following normally generated DSCs DSC_READ_DATA_CHECK DSC_TAPE_VOID DSC_PEOT_OR_PEOV_ENCOUNTERED DSC_MAX_BLOCK_SIZE_EXCEEDED The host tried to write a record of length greater than the maximum allowed by the ANSI standard DSC INFORMATIONAL DATA Unsolicited Informational Data The ASC should re issue the command Any DSCs that are not informational should be added above this DSC This DSC should have the lowest priority 77 A7 62UP Revoo A 31 CTS 9490 Installation and Maintenance Guide A 5 Log Sense Results Table A 6 shows the meaning of log sense dat
21. until the next REPCH is executed on the controller format and meaning in this Appendix After this event complementary logging is reset DSB34 37 Read Forward Data Checks Event NT This count indicates the number of records which had a PSBI bit 0 5 Z1 DSB5 data check while reading forward that were later bit6 1 recovered Each record can only have one data check even if recovery DSB10 bits 1 3 010 took several retries Updated by the Device Side DSB38 41 Write Forward Data Checks Event NT This count is the same as Read Forward Data Checks PSBI bit 0 5 1 DSB5 except for records which are written instead of read bit6 1 Updated by the Device Side DSB10 bits 1 3 010 DSB42 45 Read Data Checks without Hardware Indicators Event NT Count of data check errors detected by software only PSBI bit 0 5 1 DSB5 during reads This count is a subset of Read Forward and bit6 z1 Read Reverse data checks Updated by the Device Side DSB10 bits 1 3 010 DSB46 49 Write Data Checks without Hardware Indicators Event NT Count of data check errors detected by software only PSBI bit 0 5 Z1 DSB5 during writes This count is a subset of Write Forward and bit 6 1 Write Reverse data checks Updated by the Device Side DSB10 bits 1 3 010 77 A7 62UP Rev0O A 15 CTS 9490 Installation and Maintenance Guide Read Recovery Retry Count DSB50 53 Count of the number of times an attempt to read a record was retried before recovery faile
22. 15 05 16 06 17 07 34 Slot 14 06 13 07 12 08 15 05 14 06 13 07 12 08 04 16 03 17 02 18 01 19 04 PX 24 35 25 36 26 37 Slot 16 03 17 02 18 01 Load factor for IOSS 00 300 Load factor for IOSS 01 300 Load factor for IOSS 02 100 Load factor for IOSS 403 0 N N LABEL CONFSTK See the sysout report for LABEL result 77 A7 62UP Rev0O 3 13 CTS 9490 Installation and Maintenance Guide 3 4 8 3 Example Dual Installation Coupled Access 3 14 Below is a step by step example for adding a Dual Installation Coupled Access CTC D001 CTS 9490 subsystem to an Artemis You must run MNCONF on each machine Remember to call one machine installation 0 and the other installation 1 NOTE What appears in bold is what you have to type in To accept the default value offered in parentheses type enter SO LNO3 S FGF SO LNO3 gt gt gt WORKING LIBRARY SYS FW SLLIB SO LNO3 gt gt gt 15 38 FGF 35 00 SO LNO3 F DFW SO LNO3 RELEASE P1 SO LNO3 TS 44E SO LNO3 INSTAL DATE 94 12 13 SO LNO3 EJR 1 SO LNO3 CONF ESB2 SO LNO3 PREVIOUS CONFIGURATION NONE SO LNO3 PREFIX SYS FW SO LNO3 FGF VOL or BSR VOLUME H72A MS FSA S0 LNO3 SYS_HUBVOL or
23. 490 was delivered with the DPS 7000 System or not Intervention Report contained in the 90 day Installation report These reports must be completed and sent to SD R amp D HDSC DPS 7000 Technical Support for analysis and recording Two cases may occur s Installation Report with or without trouble one copy is transmitted to Quality Industrial Management and Angers factory organization ntervention Report after specialist analysis this report is systematically transmitted to Quality Industrial Management and may be sent to the concerned organization for diagnostic and or correction purposes 5 2 2 Quality Measurement Quality is measured using the following metrics results comparison with maintenance P amp L in terms of traveling intervention number MTBF MTTR replaced parts number e installation follow up through launching group Groupe de Lancement e quantity and type of calls Oscar e answering delay measure 5 2 77 A7 62UP Rev0O A Returned Data and Messages A 1 PRLOG Analysis A 1 1 Channel Exceptions At the beginning of the PRLOG there is an area called History Report for Channel Exception which is the log for channel exceptions that you can use to find out the reason for the channel exception together with complementary information on the origin of the problem At address 400h in this area there are 16 bytes with the following format LC 0 log format Bytes 400 401
24. 7 03 SP PX27 Slot 19 Rack K cab 01 MCK1 FSA K1 K2 K3 K4 MCK ACCESS 1 LCN 01 04 WSP C PX03 Slot 15 SCSI external TCO1 N LABEL CONFSTK for the second host installation 1 from ESB3 during MODIFY ESB3 CONFSTK1 SO LNO3 External SCSI linked to WSP C SO LNO3 Drive model CT 3 SO LNO3 Dual acces 1 SO LNO3 Other instal 1 SO LNO3 Instal 4 lt 0 or 1 0 SO LNO3 External names 1 up to 4 ext SO LNO3 01 02 SO LNO3 Library option 1 SO LNO3 Do you confirm Y N or for N pr CONFSTK1 Rack K cab 01 Configuration name CONFSTK1 8889 MU 2 64Mb EPU 01 IPU 00 IO MB2 02 03 00 01 PX iom 27 03 SP PX27 Slot 19 MCK1 FSA K1 K2 K3 K4 MCK ACCESS PX13 external 1 LCN 01 04 Slot 05 TCO1 128 Mb port 0 2MCK1 PC5C port 0 TCO1 PCOD See the sysout report for LABEl result PX13 slot 05 port x TCO1 names exit Y 128 Mb port 0 2MCK1 PC5C port 1 TCO1 PC2F 77 A7 62UP Rev0O Installation 3 4 3 4 Example Sysout Report for Mono Installation Dual Access LABELs and LSS connections Iom MSP slot 19 PX27 cab 401 rack ident K J21 to MSP 19 J2 MB2 0 19 2 MCK1 BL P21 G Ze MS KI MS K2 MS K3 MS K4 LABELs for other ID controllers MB2 1 15 P02 TCO1 PCOD
25. AMR or by Function mask ASR Standby The subsystem could not execute or complete the channel program because the device was in or entered the standby state 5 ASR _ 0 5 Tape time out No block was detected in reading after x meters of tape movement x End of file A tape mark was detected during a READ or SPACE command If the command was not a SPACE TO TM is subsystem specific command ASR is generated If the command was a SPACE TO TM a normal termination is generated A 6 77 A7 62UP Rev0O Returned Data and Messages PSB3 EVEN PSB1 Error description Remarks bit T Type bit 0 7 EOT BOT This indication is set whenever the tape is positioned in the EOT zone zone defined as starting at beginning of logical EOT marker and ending at physical end of tape or on the BOT marker ABN TERM is generated in the following cases Logical EOT and execution of a WRITE WRITE TM ERASE The operation is completed normally Physical EOT and execution of the same commands The operation cannot be completed Physical EOT and execution of FWD SPACE or READ command BOT and BCK SPACE command EOD and READ FWD SPACE or LOCATE command In the last three cases the operation cannot be 7 NT ASR completed normally SZ Write with command modifier bit 0 Using 36 tracks tapes Logical Physical EOT status is sent when the R W head reaches Logical Physical EOV EOV End Of Vol
26. ANCE REFERENCE 77 A7 62UP 00
27. ANDBY using the command RDV CTxx Verify that each drive is now in the STANDBY state using the command DC CTxx If this command does not release the drives check for problems with either the connection the WSP the firmware configuration or the drive itself When you have resolved the problem release each drive with the command RDV CTxx Perform the OLTDs For each drive to be tested issue the command HDV CTxx xx represents the number of the drive for example 01 Insert a cartridge tape in each drive to be tested To do this e if ACSLS is NOT running open the library and manually insert a cartridge into each drive to test Alternatively load the Diagnostic Cartridge using the library test Mount to Drive x where xis the number of the drive id to be tested e if ACSLS is running under ACSSA for each drive issue the command mount VOLid 0 0 2 x x represents the drive to test for example 0 and VOL id is the barcode of the cartridge to insert into the drive s IMPORTANT Using STKCONF or STKCOMP in write mode will erase customer data 3 20 77 A7 62UP Rev0O Installation Under GCOS 7 as the user OPERATOR run the test s for each drive using the command EJ TD VL CTxx CONF Return the drives to the host Having completed the tests release each drive to GCOS 7 using the command RDV CTxx Verify that this has worked and that each drive has returned to STANDBY mode using
28. BLOAD VOLUME S72A MS FSA SO LNO3 F MNCONF SO LNO3 15 39 SO LNO3 gt gt gt 15 39 CONF 542 0 SO LNO3 N LOM SO LNO3 SO LNO3 MANDATORY VALUE MISSING FOR KEYWORD CONFIG IN SO LNO3 IOM CONFIG reference config name ESB2 SO LNO3 NB NCC NUMBER OF NCC TO IMPLEMENT 0 SO LNO3 NB_PSM1 NUMBER OF PSM STK CMTS to implement 0 SO LNO3 NB PSM2 NUMBER OF PSM with MSC4 to implement 0 SO LNO3 NB PNM1 NUMBER OF PNM with MPC to implement 0 SO LNO3 NB MSP1 NUMBER OF PNM other to implement 0 SO LNO3 NB MSP2 NUMBER OF WSP WSP C function 0 1 SO LNO3 NB MSP3 NUMBER OF MSP MSP C function 0 SO LNO3 NB MSP2 NUMBER OF MSP WSP with one EXB10E 0 SO LNO3 NB MSP3 NUMBER OF MSP WSP with two EXB10E 0 SO LNO3 NB PRM NUMBER OF PRM and CPM to implement 0 SO LNO3 NB PRM NUMBER OF LNM to implement 0 SO LNO3 N IOM ESB2 SO LNO3 NB_MSPO 1 SO LNO3 Configuration name ESB2 IOMS to be implemented in ADD ON to your existing configuration 77 A7 62UP Rev0O SO SO SO SO SO SO SO SO SO 1 SO SO 1 SO 1 SO SO SO SO SO 1 SO GU GU GU GU SO SO SO 77 A7 62UP Revoo Installation List of free PX s and slot s for WSP WSP C function ES 03 Slot 4 25 Computed load factor for implementation 600 Load factor for IOSS 00 300 Load factor for IOSS 01 0 Load factor for IOSS 02 400
29. CTS 9460 Site Installation and Maintenance Guide Hardware Cartridge Tapes REFERENCE 77 A7 62UP 00 gg eo ce co Lu e a 2 gt O L DPS7000 XTA NOVASCALE 7000 CTS 9460 Site Installation and Maintenance Guide Hardware Cartridge Tapes November 1998 BULL CEDOC 357 AVENUE PATTON B P 20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 77 A7 62UP 00 The following copyright notice protects this book under Copyright laws which prohibit such actions as but not limited to copying distributing modifying and making derivative works Copyright Bull SAS 1998 Printed in France Suggestions and criticisms concerning the form content and presentation of this book are invited A form is provided at the end of this book for this purpose To order additional copies of this book or other Bull Technical Publications you are invited to use the Ordering Form also provided at the end of this book Trademarks and Acknowledgements We acknowledge the right of proprietors of trademarks mentioned in this book Intel and Itanium are registered trademarks of Intel Corporation Windows and Microsoft software are registered trademarks of Microsoft Corporation UNIX is a registered trademark in the United States of America and other countries licensed exclusively through the Open Group Linux is a registered trademark of Linus Torvalds The information in this document is subject to change withou
30. L or BSR VOLU RATION NONE SYS FW I SYS FW SLLIB H72A MS FSA SYS HUBVOL or BLOAD VOLUME S72A MS FSA F MNCONF 15 39 gt gt gt 15 39 CONF N IOM MANDATORY VALUE MISSING FOR K reference config name IOM CONFIG 542 0 NB_NCC 4 Z PSM1 PSM2 PNM1 SP1 MSP2 SP3 SP2 SP3 velie ipio UJ UJ UJ UJ vas wW w A UJ L LL LLL tt mui uA C Z UJ I OF OF OF OF OF OF OF OF I Lr V Ai Ai 00 A A A I I I UJ UJ UJ UJ UJ UJ UJ UD I Z UJ PRM 4 U Z LU Z UJ PRM NU LU BER OF NCC TO IMPI EMENT PSM STK C PSM with MSC4 to implement PNM with MPC to implement to implement function function PNM other WSP WSP C MSP MSP C MSP WSP wi MSP WSP wi N IOM P76LSS NB MSPO 1 Configuration name P76LSS to be implemented in ADD ON to your existing th one th two What appears in bold is what you have to type in To accept the default value offered in parentheses type enter EYWORD CONFIG IN P76LSS TS to implement EXB10 EXB10 ER OF PRM and CPM to implemen ER OF LNM to implement 0 0 0 0 0 00 1 0 0 0 0 0 configuration 3 9 CTS 9490 Installation and Maintenance Guide
31. Load factor for IOSS 03 0 N MD 2 MANDATORY VALU MANDATORY VALU MANDATORY VALU MODIFY CONFIG_IN Config to be modified ESB2 CONFIG OUT Name of the new config CONFSTK Value authorized ALL SYS MSP LSS IOM PC or DRIV IOM MSP LSS only if MB2 existing SELECT Part to be modified LOM Lr MISSING FOR KEYWORD CONFIG IN MISSING FOR KEYWORD CONFIG OUT MISSING FOR KEYWORD SELECT Lr Ea D SO SO 1 SO 1 SO SO SO SO 1 SO N MODIFY ESB2 CONFSTK IO MODIFY IOM Only IOMs defined by this PX list will be modified PX LIST PX number list decimal value 03 IOM name for PX03 Slot 15 WSP C SO 1 SO CO C0 GA GA GA CO CO CO GA GA LO GA CO GA CO CO CO GA GA GA LU CO GA CO LU GA GA GA CO CO External name for TC connected to port 0 10 Do you confirm Y N or for exit Y SO SO 1 SO SO External SCSI linked to WSP C PX03 slot 15 port x TCO1 Drive model CT 3 Dual acces 0 sl Other instal 0 1 Instal lt 0 or 1 gt 0 H External names 1 up to 4 ext names 01 02 ibrary option 1 CO CO CO CO GA CO CO CO CO Do you confirm Y N or for exit Y CTS 9490 Installation and Maintenance Guide 3 16 N pr CONFSTK Configuration name CONFSTK 8889 MU 2 64Mb EPU 01 IPU 00 IO MB2 02 03 00 01 PX iom 2
32. Messages Internal error select page mode is unexpected Unexpected driver error Unknown or unexpected GPOS return code Message from unknown sender Unexpected message from this sender Unknown source ID Unexpected source ID Unexpected status Incorrect or unknown additional sense code SCSD Undefined sense key SCSI Undefined sense code SCSI No longer used Internal error incorrect parameter in SCSI command Driver performed termp Abnormal delete server processing WSP revision is 00 00 illegal Illegal partition ID received Illegal or unknown additional sense code Illegal or unknown additional sense code qualifier Illegal server ID Timeout on abort message request Driver error incorrect command number Incorrect abort SCSI command A 3 CTS 9490 Installation and Maintenance Guide The possible Termp codes on abnormal execution detected by a driver process are 20h ERR PIOPROC 21h ERR INMESS 22h ERR VALTAG 23h QUEUE MESS FULL 24h PROC OVF 25h DRIV OVF 26h VRAM OVF 27h SCRIPT OVF 28h ERR SCHEDULE 29h ERR SCRIPTLCA 2Ah ERR DATALCA 2Bh ERR VRAMLCA 2Ch ERR DIFFSENS 2Dh ERR UNKNOWN 2Eh ERR MESSLEN 2Fh ERR CONFIG 30h ERR MESSIDENT 31h ERR MESSREF 32h UNEXPECTED ITNCR 33h ITNCR LOOP A 1 2 UO Errors Abnormal value in pioproc Unidentified message Unknown message type Message queue overflow Too many executing channel processes Driver table overflow
33. NUMBER OF PNM with MPC to implement 0 SO LNO3 NB MSP1 NUMBER OF PNM other to implement 0 SO LNO3 NB MSP2 NUMBER OF WSP WSP C function 00 2 SO LNO3 NB MSP3 NUMBER OF MSP MSP C function 0 SO LNO3 NB MSP2 NUMBER OF MSP WSP with one EXB10E 0 SO LNO3 NB MSP3 NUMBER OF MSP WSP with two EXB10E 0 SO LNO3 NB PRM NUMBER OF PRM and CPM to implement 0 SO LNO3 NB PRM NUMBER OF LNM to implement 0 SO LNO3 N IOM ES1 SO LNO3 NB_MSPO 1 SO LNO3 Configuration name ES1 IOMS to be implemented in ADD ON to your existing configuration SO LNO3 List of free PX s and slot s for WSP WSP C function SO LNO3 Px 03 13 SO LNO3 Slot 15 05 SO LNO3 Computed load factor for implementation 600 77 A7 62UP Rev0O 3 11 CTS 9490 Installation and Maintenance Guide 3 12 SO LNO3 Load factor for IOSS 400 300 SO LNO3 Load factor for IOSS 401 300 SO LNO3 Load factor for IOSS 402 100 SO LNO3 Load factor for IOSS 403 0 SO LNO3 N MD SO LNO3 SO LNO3 MANDATORY VALUE MISSING FOR KEYWORD CONFIG_IN SO LNO3 MANDATORY VALUE MISSING FOR KEYWORD CONFIG OUT SO LNO3 MANDATORY VALUE MISSING FOR KEYWORD SELECT SO LNO3 MODIFY SO LNO3 CONFIG_IN Config to be modified ES1 SO LNO3 CONFIG OUT Name of the new config CONFSTK SO LNO3 Value authorized ALL SYS MS
34. P LSS IOM PC or DRIVE SO LNO3 IOM MSP LSS only if MB2 existing SO LNO3 SELECT Part to be modified LOM SO LNO3 N MODIFY ES1 CONFSTK SO LNO3 IOM SO LNO3 MODIFY_IOM SO LNO3 Only IOMs defined by this PX list SO LNO3 will be modified SO LNO3 PX LIST PX number list decimal value 03 SO LNO3 IOM name for PX03 Slot 15 SO LNO3 WSP C SO LNO3 External name for TC connected to port x SO LNO3 01 10 SO LNO3 Do you confirm Y N or for exit Y SO LNO3 IOM name for PX13 Slot 05 SO LNO3 WSP C SO LNO3 External SCSI linked to WSP C PX03 slot 15 port x TC01 SO LNO3 Drive model CT 3 SO LNO3 Dual acces 0 SUI SO LNO3 Other instal 0 SO LNO3 2nd port TC name 10 SO LNO3 External names 1 up to 4 ext names SO LNO3 11 12 SO LNO3 Library option 0 sb SO LNO3 Do you confirm Y N or for exit Y N pr CONFSTK Configuration name CONFSTK 8889 128 Mb MU 2 64Mb EPU 01 IPU 00 IO MB2 02 03 00 01 PX iom 27 03 13 SP PX27 Slot 19 port 0 gt MCK1 Rack K cab 401 MCK1 PC5C FSA K1 K2 K3 K4 MCK ACCESS 1 LCN 01 04 WSP C PX03 Slot 15 port 0 gt TCO1 SCSI external TCO1 PCOD 77 A7 62UP Rev0O Installation WSP C PXIS Slot 05 port 1 gt TC10 SCSI external TC10 PC2F CT 3 14 12 TCO1 TC10 LCN 01 03 With library option PCFE AUSP UC 0 1 List of free PX s and slot for IOM Px 02 12 01 11 00 10 23 33 22 32 21 31 20 30 14 04
35. RER Eege daina ASC and ASCQ of Request Sense 1 2 Byte 20 DSC Meanings 1 4 Log Sense Data 1 4 77 A7 62UP Rev00 1 Product Overview 1 1 Introduction The StorageTek 9490 Cartridge Subsystem also known as TimberLine and CTC D001 is a high performance information storage and retrieval system that uses both the Enhanced Capacity cartridge tape E Cartridge also known as E Tape and standard length cartridges used in 18 track cartridge subsystem as the storage medium It is already proposed in ESCON GCOS 8 and SCSI AIX connections and will be proposed by DPS 7000 product line as new offer to be connected on existing or new libraries In this document you will find only information relative to the DPS 7000 connection 1 2 The UNIX Server For an ACSLS connection the following UNIX servers are available s DPX 20 model 155 s DPX 20 model 215 e Estrella MT 604 Estrella 340 NOTE will be replaced by new one year 2000 compliant 77 A7 62UP Rev0O 1 1 CTS 9490 Installation and Maintenance Guide 1 3 1 2 Product Technology The CTC D001 Cartridge Subsystem supports three tape recording formats e 36 track extended read and write e 18 track extended read only e 18 track standard read only All three recording formats are compatible with the ANSI and ECMA specifications A CTC D001 Cartridge Subsystem consists of 1 gt 12 cartridge drives CDs with
36. See details in A fault or a time out has been detected in some part of DSB3 the CTC 77 A7 62UP Rev0O A 9 CTS 9490 Installation and Maintenance Guide A 1 2 3 CTC D001 CTS 9490 Specific DSBs 00 Noemr 0 0 0 DSB5 bit Successful HW error retry Successful data error retry Successful device error retry 7 DSB6 bit Illegal block size Positioning command request Incompatible format 7 Invalid block ID A 10 77 A7 62UP Revoo Returned Data and Messages 0 Tape synchronousmode HIENTCONE EE DSB8 0 Block Id valid 0 for 4220 4280 6 EndofDatamark o DSB10 bit EE DSB s gt 3 format 000 controller formatter drive status 0x84 DSB gt 32 010 history counter status formater status OxA4 DSB gt 32 history counter status Controller type 0100 p 77 A7 62UP Rev0O A 11 CTS 9490 Installation and Maintenance Guide A 12 EES DSB24 31 write protect switch is set DSB3 127 If DSB10 bits 1 3 000 Controller formatter drive status If DSB10 bits 1 3 010 History counter status 77 A7 62UP Rev0O Returned Data and Messages i Controller Formatter Drive Status DSB10 bits 1 3 000 0 3 6 TET EES DSB33 bit 0 2L if SCSI sense bytes are valid DSB DSB34 59 Device SCSI sense bytes 2 N N 27 for 4220 4280 See Re
37. Verstab Bytes 402 403 RFU Byte 404 Type Byte 405 Reason Byte 406 Job Number Byte 407 Process Number Byte 408 Type Byte 409 Reason Byte 40A Job Number Byte 40B Process Number Byte 40C Type Byte 40D Reason Byte 40E Job Number Byte 40F Process Number If type equals 10 it is the auto termp 77 A7 62UP Rev0O W SP C Firmware revision level Ist aborted Channel process 2nd aborted Channel process Aborted Driver process A 1 CTS 9490 Installation and Maintenance Guide 50h Sth 52h 53h 54h 55h 56h 57h 58h 59h 5Ah 5Bh 5Ch 5Dh 5Eh 5Fh 60h A 2 The possible Termp codes on abnormal execution of a GPOS primitive are Olh RC RQTM 02h RC DELRQT 03h RC SEPM 04h RC SEPMTST 05h RC SEVM 06h RC NOTIFY 07h RC GETDATA 08h RC PUTDATA 09h RC GETCMD Ah RC ENDCB OBh RC RESORT UCh RC CRCTRL UDh RC CRSERV OEh RC TERMP OFh RC INITSEM 10h RC STARTP lih RC SETCTRL 12h RC IDS 13h RC SEPMT 14h RC DLSERV 15h RC SCTDESC 16h RC GETSCT Request timer Delete timer P operation P operation test V operation Notify attention End Create controller Create server Reset flags Start process Automatic Detailed Status P operation with timer Delete server SCT descriptors Primitive getsct The possible Termp codes on abnormal execution detected by a channel process are DEV TYPE UNKNOWN ERR MES PO DRY ERR CS TESTSEM ERR CS CCE ERR CS DP SUPSCSI ERR
38. WSP board s Total duration is about 2 5 hours NOTE The system takes the new configuration description into account after the Configuring the System phase when the physical connections are made 3 4 2 1 System Configuration Generation You generate the configuration files for the system s just once for all the drives together You use the DPS 7000 console to do this Launch FGF Search for the name of the current configuration using DEW Run MNCONF Execute IOM to get the system suggestion for the PX and slot to use The system gives you this plus the computed load factors for each subsystem Execute the new configuration description from within the current configuration using MD For this subsystem the type of IOM is WSP C refer to Examples below Remember to execute PR to print the new configuration Quit MNCONF Run FIRMGEN with the new configuration Run BLOAD with the new configuration on the system disk NOTE 77 A7 62UP Rev0O Be sure to save both the old and new configurations If the new configuration should fail the old one can be recovered 3 7 CTS 9490 Installation and Maintenance Guide 3 4 2 2 Power off the System and Subsystem Power off the subsystem Turn off the AC switch Power off the system Under SPV graphic select POWER OFF 3 4 2 3 Install the WSP Board s Install the WSP board s into the slot s defined during configuration by MNCONF 3 4 2
39. a In this table PC means Parameter Code Table A 6 Log Sense Data 1 4 Byte Meaning Numbers Read Forward Data Checks This count indicates the number of records which had a data check while reading forward and were later recovered Each record can have only one data check even if recovery took several retries Updated by the Device Side Read Reverse Data Checks This count is the same as above except that the records were recovered during Read Reverse Updated by the Device side Write Data Checks This count is the same as Read Forward Data Checks except that it applies to records which were written instead of read Updated by the Device Side Read Data Checks without Hardware Indicators Count of Data Check errors detected only by software during reads This count is a subset of Read Forward and Read Reverse data checks Updated by the Device Side Write Data Checks without Hardware indicators Count of Data Check errors detected only by software during writes This count is a subset of Write Forward and Write Reverse data checks Updated by the Device Side 24 27 Read Recovery Retry Count PC 5 Count of the number of times a read record was retried before recovery failed or succeeded This count only applies to the last block read with a data check Updated by the Device Side Write Recovery Retry Count Count of the number of blocks which had to have prefix erase gaps written before the block for the record to be success
40. ame SCSI bus E ECCST Extended Capacity Cartridge System Tape ECMA European Computer Manufacturer Association EOT End of Tape EOV End Of Volume Labels at the end of a volume indicating that the rest of the file is to be found on the following volume of the media list used for the multi volume files F Foreign Tape processor The foreign tape processor processes the file in non standard file format It interfaces at the physical block level FRU Field Replaceable Unit ICRC Improved Cartridge Recording Capability Trademark of STK IDRC compaction Improved Data Recording Capability Trademark of IBM IPL Initial Program Load IPS Inch Per Second IRT Initialization Resource Table g 2 77 A7 62UP Rev0O Glossary L Leader Block The mechanism used to load the tape through the tape path of a transport LC Logical Channel number Number identifying a path of a device when several devices are connected to a real or virtual controller LSM Library Storage Module M MARS Machine Activated Routing Switch MFB Multi Function bus Multibus 2 P PEOT Physical End Of Track R RMS Remote Maintenance System 77 A7 62UP Rev0O g 3 CTS 9490 Installation and Maintenance Guide S SCSI Small Computer System Interface Software compactio Blank characters compaction performed by the GCOS 7 Access method optional SRST System Resource
41. cartridge subsystem ACS such as StorageTek s NearLine 4410 9310 models WolfCreek 9360 model or TimberWolf 9740 model libraries M32 or M34 A view of the M34 cartridge drive is shown in Figure 1 1 77 A7 62UP Rev00 1 3 z E o gt E S 5 gt 2 gt E o e D SDE 8 3 Z az E SS DR tz e as O 6 o e Z O 52 Nn Aa O ea tin a o e E a Overhead Display attaches here NAVASA Lei e Ss DC Power Supplies Major Components of an M34 Cartridge Drive Figure 1 1 77 A7 62UP Revoo CTS 9490 Installation and Maintenance Guide 1 4 Connection Interface Connection to DPS 7000 will be done through differential SCSI 2 interface ANSI standards compliant Synchronous transfers are negotiated between the target and the initiator to obtain the optimal rate of transfer that includes fast and wide 16 bit transfers at rates of up to 20 MB s Asynchronous transfers are the physical transfer of data without a regular or predictable timing relationship following an I O request The SCSI 2 differential alternative has the following characteristics maximum cable length of 25 meters 82 feet minimum cable length of 0 3 meters 12 inches low and high noise rejection elimination of ground loops improved signal quality over the single ended alternative performs a full parity check on all bus transfer operations uses e
42. cessary for follow up 4 6 3 Product Specialists Product Specialists major duties are Bull last level support for CTC D001 CTS 9490 covering the whole library subsystem including the robot the drives and the whole subsystem architecture providing support to the Remote Specialist to fix the problems as fast as possible remotely or on site providing the Remote Specialist with enhanced tools to accelerate their analysis of the part of the subsystem in which they specialize 77 A7 62UP Rev00 Maintenance 4 6 4 Intervention Scenario Mainten Response Remote Product INCIDENT NOTIFICATION Incident report Call CORRECTIVE ACTION Remote diagnostic Repair amp Test Dispatch Inform base amp logistic FPE data Information Report OK or not E COMPLEX PROBLEM Escalation 5 Remote diagnostic or on site assistance Figure 4 3 Maintenance Intervention Scenario 77 A7 62UP Rev0O 4 7 CTS 9490 Installation and Maintenance Guide 4 7 Maintenance Tools 4 7 1 CTC D001 CTS 9490 See the StorageTek Diagnostics Guide 4 7 2 DPX 20 and Estrella Maintenance Tools The following maintenance tools are available Hardware diagnostic tools BIST Online and Offline tests System diagnostic tools debuggers load analysis and tuning utilities selective dump utilities AIX System Trace Communications diagnostic tools load analysis and tuning utilities s
43. d from the tape to the common controller This count does not include any read ahead data including super blocks Updated by the Host Side after successful read data transfer 77 A7 62UP Rev0O Event NT PSBI bit 0 5 Z1 DSB5 bit6 1 DSB 10 bits 1 3 010 Event NT PSB1 bit 0 5 1 DSB5 bit 6 1 DSB10 bits 1 3 010 Event NT PSBI bit 0 5 1 DSB5 bit6 1 DSB10 bits 1 3 010 Event NT PSBI bit 0 5 1 DSB5 bit6 1 DSB10 bits 1 3 010 Event NT PSBI bit 0 5 1 DSB5 bit6 1 DSB10 bits 1 3 010 Event NT PSBI bit 0 5 Z1 DSB5 bit6 1 DSB10 bits 1 3 010 CTS 9490 Installation and Maintenance Guide DSB110 117 Channel Write Bytes Processed Event NT 64 bit count of the number of bytes that were transferred PSBI bit 0 5 Z1 DSB5 from the host to the common controller This represents the bit 6 1 non compressed bytes This count is updated after every successful write transfer from the host DSB10 bits 1 3 010 Updated by the Host Side DSB118 125 Device Write Bytes Processed Event NT 64 bit count of the number of bytes that were written to PSBI bit 0 5 Z1 DSB5 tape from the common controller This count represents the bit 6 1 compressed bytes This count is updated after a successful write from the host to the common controller If the data DSB10 bits 1 3 010 could not be written to tape then the counts will be off by the amount of data buffered within the common co
44. d or succeeded This count only applies to the last block read with a data check Updated by the Device Side Write Recovery Retry Count DSB54 57 Count of the number of blocks which have to have prefix erase written before the block in order for the record to be successfully written to tape This count does not contain the erase gaps written Updated by the Device Side Read Transient Conditions DSB58 61 The number of times read blocks were retried but resulted in unsuccessful recovery after one retry The first recovery step usually changes no parameters in order to see if the error is transient Updated by the Device Side Write Transient Conditions DSB62 65 Same as Read transient Conditions except for Writes Updated by the Device Side Buffer Read Blocks Corrected DSB66 69 The number of read blocks in the buffer which the hardware corrected on the fly Updated by Host Side Device Read Blocks Corrected DSB70 73 The number of blocks read from the tape which the hardware corrected on the fly This includes corrections from tape and corrections from the buffer memory Updated by Host Side DSB74 77 Buffer Write Blocks Corrected Same as Read blocks Corrected but for write blocks Updated by the Device Side A 16 Event NT PSBI bit 0 5 Z1 DSB5 bit6 1 DSB 10 bits 1 3 010 Event NT PSBI bit 0 5 1 DSB5 bit6 1 DSB10 bits 1 3 010 Event NT PSBI bit 0 5 1 DSB5 bit6 1
45. echnical publication remarks form DPS7000 XTA NOVASCALE 7000 CTS 9460 Site Installation and Maintenance Guide Hardware Cartridge Tapes Reference N 77 A7 62UP 00 Date November 1998 ERRORS IN PUBLICATION SUGGESTIONS FOR IMPROVEMENT TO PUBLICATION Your comments will be promptly investigated by qualified technical personnel and action will be taken as required If you require a written reply please include your complete mailing address below NAME Date COMPANY ADDRESS Please give this technical publication remarks form to your BULL representative or mail to Bull Documentation DSP 1 Rue de Provence BP 208 38432 ECHIROLLES CEDEX FRANCE infoGfrec bull fr Technical publications ordering form To order additional publications please fill in a copy of this form and send it via mail to BULL CEDOC 357 AVENUE PATTON Phone 33 0 2 41 73 72 66 B P 20845 FAX 33 0 2 41 73 70 66 49008 ANGERS CEDEX 01 E Mail srv Duplicopy bull net FRANCE CEDOC Reference 7 t 1 The latest revision will be provided if no revision number is given NAME Date COMPANY ADDRESS PHONE FAX E MAIL For Bull Subsidiaries Identification For Bull Affiliated Customers Customer Code For Bull Internal Customers Budgetary Section For Others Please ask your Bull representative BULL CEDOC 357 AVENUE PATTON B P 20845 49008 ANGERS CEDEX 01 FR
46. ed with PCC Corrections Updated by the Device Side 700 843 Times Track was Flagged for Quality Pointer 36 Individual Counts The number of times a track was flagged as being of dubious quality Updated by the Device Side 77 A7 62UP Rev0O A 35 CTS 9490 Installation and Maintenance Guide A 6 OLTDS See also the on line integrated documentation available in the OLTD menus A 36 77 A7 62UP Rev0O Glossary 18 tracks 36 tracks A characteristic of magnetic recordings Data is recorded along the tape on 18 or 36 tracks The 36 track recording is supported by CTC D001 A ANSI American National Standard Information BIST Built In power on Self Tests BOT Beginning of Tape BSR Basic System Release GCOS 7 files containing the DPS 7000 firmware components C Cartridge Library Cartridge Storage Module equipped with a robot to perform the mount unmount operations Allows unattended cartridge operations CSR Customer Service Representative CTS Cartridge Tape Subsystem Magnetic tape subsystem using a tape enclosed in a container named cartridge There are several classes of CTS depending on the format of the cartridge the physical characteristics of the tape and the characteristics of the magnetic recording 77 A7 62UP Rev0O g 1 CTS 9490 Installation and Maintenance Guide D Daisy chain Method of connecting several peripheral units on the s
47. eee eee eee eee eee A Returned Data and Messages A1 PBREOG Analysis ani beer eei einen Ee Eege A 1 1 Channel Exvceptons ener nnne nee snnt rin nennt nns L MM ed E E E A 1 2 1 PSB DSB Termination Reports eee A 1 2 2 Detailed Status for All TCA Sub Systems A 1 2 3 CTC D001 CTS 9490 Specific De A 2 Triggering Remote Control Telecontrol sese eee eee ee A 2 1 ATCA Sub SystemMS surrisi tente edente aaaeaii A 2 2 CTC D001 CTS 9490 Timber ne A 2 2 1 Formatter Errors eene nw ME C EE A 3 Request Sense Results sse eee eee eee eee A4 DSC uae ir tacet tiet EES A Log Sense LT ite eet e a a i beapeva nes DIOMEDIS Glossary Index 77 A7 62UP Rev0O vii CTS 9490 Installation and Maintenance Guide Figures idi 1 2 3 1 3 2 3 3 4 1 4 2 4 3 viii Table of Graphics Major Components of an M34 Cartridge Drive sss sese eee eee eee eee eee Software Associated with the ACSLS Connection Architecture Mono Installation Single Access Mono Installation Dual Access Dual Installation Coupled Access Maintenance Strategy sese eee eee eee eee Organization of Maintenance Teams Maintenance Intervention Scenario Software Versions for the ACSLS Connection Architecture Logic Cables for ACSLS Architecture Cables for ACSLS Connection SCSI Controller e qe Sense Request Data Returned Request Sense EOM Positions Sense Key COdeS eenig bedeRsek seier Aere eege E
48. elective dump utilities trace facilities Remote maintenance tools through a serial modem and M A R S box connection Product administration tool SMIT System Management and Installation Tool 4 7 3 Other Tools Static protection wrist band Part referenced with spare parts list Must be used when repairing or testing the CTC D001 CTS 9490 Laptop computer You need this to install the microcode in the subsystem configure the subsystem update the Time Of Day clock of the subsystem test the subsystem display FSCs FRUs and performance statistics of the subsystem examine event and diagnostic logs of the subsystem enter the maintenance device environment to maintain the subsystem Auto answer modem Will be needed to accomplish a remote hook up through a serial CCITT cable with an RJ 45 connector for the M A R S box connection Note that CCITT modular cable assemblies are available for connecting the adapter to the M A R S box 77 A7 62UP Rev0O Maintenance 4 8 Spare Parts Strategy 4 8 1 Repair Strategy Maintenance tools will lead to the FRU ORU being replaced No single component has to be replaced on a logic or analogic FRU ORU All the repairable defective parts will be returned to the STK local or distributor 4 8 2 Spare Parts List The global spare parts strategy takes advantage of STK s existing spare parts logistics in accordance with the agreemen
49. ensedata 00 OI Filemarkdetected O 00 02 j Logicalendoftapedetected O Diagnostic failure 2 04 00 LUN not ready cause unknown 04 OI Drive Not Ready coming Ready lulilo LUN not ready manual intervention required IR SE LUN not ready no cartridge present 3 Permanent error on a write write data may be trapped in the buffer LU 0l j Permanentemoronaread 14 04 InvalidoroutofsequenceblockID _ _ 31 00 Formatcorrupted _ S O 50 00 Write appenderror o 00 Lee Dir 00 No additional sense data 00 Target failure general hardware error 00 00 00 00 ET NECS 4 00 77 A7 62UP Rev0O A 25 CTS 9490 Installation and Maintenance Guide A 26 Table A 4 4 ASC and ASCQ of Request Sense 2 2 Sense ASC ASCQ Meaning Key 2 00 00 Noadditionalsensedata o y O 20 00 Invalidoperaioncodeincommandfromhost 1 24 00 lanvad beld Tn CDR SS O 25 00 logialunitnotsupported 26 00 Invalid fieldin parameter list 3B 0E jSouceempy O 3B 0D jDes ntionful S y OE KT Error in Identify message 6 28 O00 Transition from Ready to Not Ready LT 27 00 Write operation to file protected tape MEE Write inhibited incompatible medium 8 00 00 Media voidencountered blank tape
50. fully written to tape This count does NOT contain the total erase gaps written Updated by the Device Side Read Transient Conditions The number of times read blocks were retried and resulted in successful recovery after one retry The first recovery step usually changes no parameters in order to see if the error is transient Undated by the Device Side A 32 77 A7 62UP Rev0O Returned Data and Messages Table A 6 Log Sense Data 2 4 Byte Meaning Numbers Write Transient Conditions Same as Read Transient Conditions except for writes Updated by the Device Side Buffer Read Blocks Corrected The number of read blocks in the buffer which the hardware corrected on the fly Updated by Host side Device Read Blocks Corrected The number of blocks read from tape which the hardware corrected on the fly This includes corrections from tape and corrections from the buffer memory Jpdated by the Host Side 48 51 Buffer Write Blocks Corrected PC 11 Same as Read Blocks Corrected but for write blocks Updated by the Device Side 52 55 Device Write Blocks Corrected ame as Read Blocks Corrected but for write blocks Jpdated by the Device Side Read Data Request Timeouts These bytes are always set to 0 Write Data Request Timeouts These bytes are always set to 0 64 67 Data Transfer Errors excluding data request timeouts The number of errors detected transferring data between the controller and the host Data
51. hose cases where the problem is due to operation error e initiate a remote connection for error log analysis 4 4 2 Remote Maintenance Remote maintenance allows you to run T amp Ds collect logging information collect and analyze dumps collect identification and technical status of the server components The customer must accept remote maintenance 77 A7 62UP Rev0O 4 3 CTS 9490 Installation and Maintenance Guide 4 5 Preventive Maintenance The subsystem does not require preventive maintenance beyond normal and periodic tape path cleaning either by the customer or automatically by the library itself Tape Path Cleaning This operation varies widely depending on the quality of the cartridges used and the room s environment The need for cleaning is determined when a CLEAN message appears on the overhead display or library operator panel or at periodic intervals such as e after 100 hours of operation every seven days This operation is mainly under the responsibility of the operator or of the ACSLS cleaning utility Cartridge Cleaning Before inserting a cartridge into a transporter inspection the cartridge for damage or dirt Damaged or dirty cartridges reduce the subsystem reliability To clean cartridges use a lint free cloth or cleaning fluid Bull Express references 6226 and 6220 4 4 77 A7 62UP Rev0O Maintenance 4 6 Maintenance Teams 4 6 1
52. ific installation for the DPS 7000 consists of unpacking the Cartridge Drives preparing the Cartridge Drives for attachment to the library ensuring there is enough Cooling installing the Operator Panel Cables inspecting the 9490 Cartridge Subsystem attaching the Cartridge Drive to the library preparing the Air Box installing the Air Box installing the Overhead Display if any inserting the Overhead Display Guide if necessary connecting LAN Cables setting the LAN Address installing SCSI 2 cables connecting the M A R S Box installing and configuring the remote maintenance modem connecting AC Power The duration is between 2 and 3 hours depending on the configuration ordered For further details refer to the StorageTek 9490 Cartridge Subsystem Installation Manual 3 2 77 A7 62UP Rev0O Installation Table 3 1 Cables for ACSLS Connection Connection Type Maximum Number Meet L T DPS 7000 direct SCSI 10 mor 20 m 1 per host per WSP to the CTC D001 ordered separately CTS 9490 UNIX ACSLS SCSI 20m per server Server ordered separately to the CTC D001 CTS 9490 Power 120 240 VAC 3 0m 1 per unit 20A Standard wall connector or bare wires 3 3 Verify UNIX Server For details of how to install and setup your UNIX server and the related software refer to the specific documentation for your server Verify the appropriate SCSI controller cards are provided on you server
53. ither the SCSI 3 P cable or the SCSI 2 A cable with an adapter All signals will be terminated at each end of the SCSI bus The CTC D001 Cartridge Subsystem has the option to supply terminator power 1 4 77 A7 62UP Rev0O Product Overview 1 5 Software Architecture For completeness the figure below shows the software required for the connection architecture Installation of the software is outside the scope of this manual For details refer to the appropriate installation documentation DPS 7000 Library Subsysten GCOS 7 WSP Drives DVMGT OPEN 7 CLX UNIX Server Gel SCSI r ETHERNET AIX amp c J Robot ACSLS Figure 1 2 Software Associated with the ACSLS Connection Architecture The version of ACSLS depends on the particular UNIX server Table 1 1 Software Versions for the ACSLS Connection Architecture AIX ACSLS CLX OPEN 7 77 A7 62UP Rev0O 1 5 CTS 9490 Installation and Maintenance Guide 1 6 77 A7 62UP Rev0O 2 Preparing for Installation 2 1 Tools Required This section details the physical tools you require for installation and maintenance 77 A7 62UP Rev0O Static protection wrist band This must be used when repairing or testing the CTC D001 CTS 9490 alone or in conjunction with the Static Protective Field Service Kit provided in the open me fir
54. ive Maintenance ener enne nnn nen en nennen nennen nennen nenas 4 2 4 3 Programmed Maintenance 4 2 434 U NIXSOIVOl niece tetti duiter da ai e Ee dei a aS ER aaa 4 2 4 3 2 CTC D001 CTS 9490 sssssssssssesseseeeee eene tnn entes nnns nnne nennen 4 2 4 4 Partnership Maintenance itte t c en cn Eu e E re EE Eee 4 3 44 1 Initialization ege UE 4 3 4 4 2 Remote Maintenance esee lectin edie e ken Eee eet eee 4 3 4 5 Preventive Maintenance ssesssssesseesseseeeeee enzo esn nn nennen ahay snnt nennen nnne nnn nes 4 4 4 0 Maintenance Teams rotura ERE treu Ex EE Eu ec Ee er Re ta FEVER Eu RR Eua 4 5 4 6 1 Organization of Maintenance Teams 4 5 4 6 Remote Specialists AA 4 6 4 6 3 Product Specialists sse eee eee 4 6 4 6 4 Intervention Scenario enne 4 7 4 7 Maintenance Les eset tereti eene ba cabe bata ere bara e Peu ad dee EE Ran epe Lad UT 4 8 ATA OCIOCDOO T GTS 9490 rti tdt ttti ttt ture ante astu un E nba pend 4 8 4 7 2 DPX 20 and Estrella Maintenance Tools 4 8 473 Other e 4 8 4 8 Spare Parts ee UT 4 9 48 1 Repair Strategy iei reete die ne iecore De ede dead sd EE nv dede geed 4 9 4 8 2 Spare Parts R rete Pool tt te aede Eua Duda eu rellena 4 9 4 9 Consumables 77 A7 62UP Rev00 5 Reporting 5 1 Installation and Maintenance Heportmg nnne SPA ME ASSOSSIMOM 5 2 4 Field Performance Evaluation FREI 5 2 2 Quality Measurement eee eee
55. l subsequent commands are then implemented as normal Note that all INITIATORs will be informed in turn if and when they attempt to address the LUN for which the condition was detected The CTU sets the ATTENTION status in response to a power on b BUS DEVICE RESET message c RESET on SCSI bus d unit has been detected off line at some time since last command issued which hasn t been written to tape The data can be retrieved by the RECOVER BUFFERED DATA command 77 A7 62UP Rev0O A 23 CTS 9490 Installation and Maintenance Guide Bytes 3 4 5 6 The Information Bytes are used to indicate any difference residue between the requested length bytes or blocks and the actual length in any given command The CTU supports negative residues which are represented in twos complement notation see SPACE command Byte 7 The ADDITIONAL SENSE LENGTH byte indicates the amount of additional Sense Data available This is always set to 14 Bytes 8 9 10 11 These bytes are always set to zero Bytes 12 13 The Additional Sense Code and Additional Sense Code Qualifier bytes will often contain further information related to the error or exception condition that has occurred The codes supported are shown in Table A 4 A 24 77 A7 62UP Rev0O Returned Data and Messages Table A 4 ASC and ASCQ of Request Sense 1 2 Sense ASC ASCQ Meaning Key 0 00 00 Noadditionals
56. media related unless someone is holding the tape off the tape head This error is not given if the ID Burst cannot be read NOT CAPABLE is given instead A 28 77 A7 62UP Rev0O Returned Data and Messages Table A 5 Byte 20 DSC Meanings 2 4 08 DSC_READ_OPPOSITE_RECOVERY The data cannot be read in the direction originally asked for but can be read in the opposite direction This detailed status code is sent when the time it takes to uncompress a record is longer than the time for the host to reissue the command in the other direction or in the process of uncompressing the record there is an error 09 DSC PATH EQUIPMENT CHECK The hardware in the CTU excluding Servo has reported an error or the code detects an error via CRC or LRC checks etc that is related to hardware malfunction This type of equipment check is related to the data path in the CTU DSC DRIVE EQUIPMENT CHECK The hardware in the CTU Servo has reported an error or the code detects an error sensor not working etc that is related to hardware malfunction Op DSC PERMANENT EQUIPMENT CHECK This means the hardware in the CTU has detected an error with the operation of the CTU itself A piece of hardware like an interrupt is not working and the CTU cannot continue on The error is caused by hardware malfunction or some wise guy grounding pins to see what will happen DSC TAPE LOST TENSION The hardware in the CTU Servo has
57. ntroller Updated by the Device Side DSB126 127 Zero RFU l A 18 77 A7 62UP Rev0O Returned Data and Messages A 2 Triggering Remote Control Telecontrol A 2 1 All TCA Sub Systems Level Required ASAP connector DSB3 OxBC error Lost position Change the media A 2 2 CTC D001 CTS 9490 TimberLine A 2 2 1 Formatter Errors Pee E cass ic bead Pe Level Required ASAP PSB2 bit 1 amp Formater time out If not transient DSB3 0x91 SCSI cable connector or device interface DSB10 84 amp Device Fault ROM Media defective Yes if fault persists DSB35 bit4 7 3 Medium Error after change of media HH m mete s DSB35 bitk 1 4 Hardware error of same type DSB10 84 amp Aborted command SCSI cable or DSB35 bit4 7 B amp connector DSB45 2 4700 DSB10 84 amp Tape length error Wrong cartridge No DSB45 2 3300 type DSB10 84 amp Write attempt to 18 No DSB35 bit4 7 27 track cartridge amp DSB45 2 3000 77 A7 62UP Revoo A 19 CTS 9490 Installation and Maintenance Guide A 2 2 2 Statistics Event Information Severity Probable Cause Intervention Level Required ASAP DSB10 A4 Statistics Threshold ae Media or cartridge Yes exceeded device problem Look at the statistics DSB10 A4 and Statistics Threshold eae Media or cartridge Yes DSB33 not equal to exceeded beyond device problem Run the OLTD 00 counter n 21 TWPLOG Counter threshold 25 even
58. number of bytes that were written to tape from the Common Controller This count represents the compressed bytes This count is updated after a successful write from the host to the Common Controller If the data could not be written to tape then the counts will be off by the amount of data buffered within the Common Controller Updated by the Device Side 108 111 Channel Read Blocks Processed The number of blocks records and tape marks which were successfully read by the host A record is a 3480 style record or a superblock packet Updated by the Host Side after a successful host Read data transfer 112 115 Channel Write Blocks Processed PC 23 The number of blocks records and tape marks but not erase gaps or data security erase which were successfully sent from the host to the common Controller Updated by the Host Side after a successful host write data transfer 116 119 Device Read Blocks Processed The number of blocks superblocks records and tape marks but not erase gaps which were successfully read by the host This count is updated when a record whether a 3480 record or a packet from a superblock or tape mark is successfully read by the host This count is only updated once for all the packets in a superblock which the host reads This count with the Count of Channel Read Blocks Processed gives an approximate re blocking factor Updated by the Host Side A 34 77 A7 62UP Revoo Returned Data and Messages
59. ote capabilities Remote Maintenance is done by B LI C STK It comprises running diagnostic tests remotely and monitoring actions such as dispatch of the local CSR It also assumes the use of Auto Call capability of the CTC D001 CTS 9490 Subsystem the device s place a call upon detection of a MIM Machine Initiated Maintenance event These events can be triggered either locally or remotely The calls will be routed to B LI C STK through the Remote Maintenance Links cables MARS Box modem 77 A7 62UP Rev0O 4 1 CTS 9490 Installation and Maintenance Guide 4 2 4 3 4 3 1 4 3 2 Predictive Maintenance Predictive maintenance is based on the Error Log File This error log file collects maximum information about errors retries marginal conditions etc These errors are analyzed and stored by the system itself TeleContol and TeleAlarm are also used For each product error a threshold is set and may be modified either locally or using Remote Maintenance When an errors Occurs a notification is sent and the System transfers the information according to the result of the analysis to the appropriate Competence Center The Competence Center either uses Remote Maintenance to collect more information or to start T amp Ds in order to diagnose and localize the problem remotely Programmed Maintenance In many cases as a result of the early warning given by the Error Log the Competence Center know
60. puter list spare parts 4 9 M M32 model maintenance DPX 20 tools Estrella tools partnership predictive preventive measurement quality MNCONF modem auto answer mono installation dual access single access 3 4 3 9 multimeter O OLTDs performing 77 A7 62UP Rev00 P partnership maintenance pliers cutting 2 1 flat predictive maintenance preventive maintenance product description 1 2 specialists 4 6 programmed maintenance protection wrist band Q quality measurement R remote maintenance specialists 4 6 repair strategy reporting maintenance S scenario maintenance screwdrivers 2 1 SCSI controller cards 3 3 server to library connection single access mono installation 3 9 software architecture 1 5 spare parts list strategy 77 A7 62UP Rev0O Index specialists product 4 6 remote STANDBY state HELD STANDBY 3 20 3 21 Static Protective Field Service Kit 2 1 strategy maintenance repair 4 9 spare parts 4 9 system configuration generation T tape path cleaning teams maintenance test ACSLS connection 3 18 3 21 OLTDs 3 19 TEMIOM tools maintenance required Torx driver set tracks 1 2 U UNIX server maintenance verifying CTS 9490 Installation and Maintenance Guide V version ACSLS 1 5 W wrench 7mm 2 1 wrist band 2 1 4 8 LA 77 A7 62UP Rev00 T
61. quest N 21 for 4890 sense DATA in this Appendix N 17 for 9490 DSB60 71 Last failed SCSI command Po DSB72 75 Device sense bytes 28 31 Physical block ID for 4220 4280 DSB76 89 Reserved zero LEEREN DSB90 Vendor identification STK 8216 E DSB91 Product identification 4890 9116 9490 9216 DSB DSB92 95 Product revision level as returned by device DSB96 107 Current SCSI command DSB108 77 A7 62UP Revoo A 13 CTS 9490 Installation and Maintenance Guide DSB120 GPOS return code if ENDCB primitive is unsuccessfully executed DSB121 126 Reserved zero DSB127 End command block GPOS primitive processing error A 14 77 A7 62UP Rev0O Returned Data and Messages ii History Counters DSB10 bits 1 3 010 Statistical information content of history counters DSB34 to DSB127 DSB Description Remarks related status DSB33 This byte is set to a non zero value if one or several track Event NT error counters exceed a specified value Execute the specific T amp D TWPLOG to retrieve the information stored PSBI bit 0 5 Z1 DSB5 in the SCSI WSP Controller DSB33 prevents reset of this bit 6 1 complementary logging by Read Buffered Log CCE The event will be reported without complementary logging reset once per hour until DSB10 bits 1 3 010 a specific Native Command is executed through the T amp D TWPLOG See DATA Logging or
62. re Bibliography The structure of this manual is as follows Chapter 1 Product Overview introduces the CTS 9490 cartridge subsystem and the connection architecture Chapter 2 Preparing for Installation details the tools required for installation and the connection cables and adapters required for the connection architecture Chapter 3 Installation gives step by step instructions for installing connecting and testing the CTS 9490 Chapter 4 Maintenance explains how to support the cartridge subsystem and gives details of remote maintenance capabilities Chapter 5 Reporting explains how to report on installation and maintenance tasks Appendix A Returned Data and Messages explains how to analyze the PRLOG and the results of log and request sense The following manuals discuss related subjects Bull Manuals ESTRELLA Series 200 System Installation Guide sss 66 Al I7AT ESTRELLA Series 300 System Installation Guide 66 A1 06HX MIG User E 77 A7 75UU MARS Plus General Information and Installation CSS ESS 95FW37 CTS 9490 Cartridge Subsystem Site Preparation Guide 00 AI 4IUU StorageTek Manuals 9490 Cartridge Subsystem PN Compatibility Listing STK P N 4929 9490 and SD3 Cartridge Subsystem Diagnostic Guide STK P N 9632 noH 308771801
63. request timeouts are NOT included in this count Updated by the Host side 68 71 Temporary Driver Errors The number of errors which were detected by Servo and subsequently recovered from after retry Updated by the Device Side 72 75 Permanent Errors Logged The count of all permanent errors reported that were also logged in the event log NOTE that this does not include requests for read opposite recovery which are reported as Permanent but not logged Updated by the Host Side for errors generated by either the Device or Host Side 76 83 Channel Read Bytes Processed 64 bit count of the number of non compressed bytes transferred to the host from the Common Controller Updated by the Host Side 77 A7 62UP Rev0O A 33 CTS 9490 Installation and Maintenance Guide Table A 6 Log Sense Data 3 4 Byte Meaning Numbers 84 91 Device Read Bytes 64 bit count of the number of bytes that were read from the tape to the Common Controller This count does not include any read ahead data including super blocks Updated by the Host Side after a successful read data transfer 92 99 Channel Write Bytes Processed 64 bit count of the number of bytes that were transferred from the host to the Common Controller This represents the non compressed bytes This count is updated after every successful write transfer from the host Updated by the Host Side 100 107 Channel Write Bytes Processed 64 bit count of the
64. robably media related The ID Burst includes the zeros on wrap 2 the Density ID pattern on wrap 1 and the ID Separator pattern which is immediately after the Density ID pattern DSC PEOT OR PEOV ENCOUNTERED A motion command in the forward direction encountered PEOT on an 18 track drive or PEOV on a 36 track drive Excluded from the forward motion commands is DATA SECURITY ERASE The tape has run out of room for a write or there is no more data on the tape for a read DSC WRITE DATA CHECK The error was a data check media related during a write operation The error could be on a record tape mark reversal mark or host erase gap This code is not reported for ID Burst errors DSC END DATA RECORD SEEN An end data record was read from tape This always means that the data on the logical EOT side of the mark is from a previous write pass and is therefore not guaranteed to be in sequence with the records before the end data record DSC READ DATA CHECK The record tape mark end data mark or reversal mark could not be read successfully The error is probably media related 106 DSC TAPRE LENGTH ERROR The Servo detected that the tape is too short and the Servo cannot reliably generate the positions on tape LEOV PEOT etc that the host expects it to do This error means the Servo detected that the tape radius was too short DSC TAPE VOID The tape appears to be erased or never recorded in this area The error is probably
65. s about a problem and understands its origin before the Customer sees an error or the subsystem fails When an on site intervention is necessary the Competence Center asks the Service Center to program the appropriate on site assistance UNIX Server The maintenance strategy for the CTC D001 CTS 9490 assumes the use of part of the remote maintenance tools provided with the system RSF Remote Service Facility which is used for AIX standard and unstructured text error log scanning alarm message sending and remote connecting CTC D001 CTS 9490 Procedures will be defined for handling error messages sent by the library or the drives to ensure that information is passed to an Affiliate Hardware Technical Support Remote Center or the B LI C STK The Affiliate Hardware Technical Support Remote Center must be ready to receive the calls coming from any system and depending on its analysis of the error inform B LI C STK 77 A7 62UP Rev0O Maintenance 4 4 Partnership Maintenance Customer co operation is a key factor to increase System availability 4 4 1 Initialization of Call In case of failure occurring without pre alert through TeleAlarm or TeleControl the operator must execute the appropriate T amp D and transmit results to the Service Center at call time in order to schedule the response time to the service and determine the profile of the CSR required e identify the faulty FRU ORU e diagnose t
66. s and Drivers If the installation is a new system not an upgrade the server is delivered from the factory pre fitted with the following SCSI interface cards Interphase DE cards are supplied in Estrella servers If you are installing onto existing servers check the appropriate cards are available in the machines Note that Corvette cards are supplied in the DPX 20 server Ensure you have the correct number of WSP cards for the DPS 7000 hosts to support the number of tape drives you are installing For details refer to the System Configuration in Section 3 2 2 77 A7 62UP Rev0O 3 Installation 3 1 Overview Installation of the cartridge subsystem has the following distinct stages 77 A7 62UP Rev0O Install and Set Up Cartridge Subsystem See paragraph 3 2 Verify UNIX Server See paragraph 3 3 Install System ACSLS only See paragraph 3 4 Configure the Library See paragraph 3 5 Connect and Test The ACSLS System See paragraph 3 6 3 1 CTS 9490 Installation and Maintenance Guide 3 2 Install and Set up Cartridge Subsystem Installation of the subsystem is detailed in the StorageTek 9490 Cartridge Subsystem Installation Manual The step by step check list below serves as a reminder Where appropriate step descriptions in this document include additional procedures required to prepare for connecting with an ACSLS server At CTL 9490 level before powering on The spec
67. st of Vega Auriga Systems CRS Tool Kit Torx Driver Set This is useful for maintenance purposes Laptop Computer You need this to install the microcode in the subsystem configure the subsystem update the Time Of Day clock of the subsystem test the subsystem display FSCs FRUs and performance statistics of the subsystem examine event and diagnostic logs of the subsystem enter the maintenance device environment to maintain the subsystem Auto answer modem You use this to accomplish a remote hook up through a serial CCITT cable with an RJ 45 connector for the LSM connection CCITT modular cable assemblies are available for connecting the adapter to the Machine Activated Routing Switch MARS Phillips screwdriver Torx screwdriver Screwdriver 7mm wrench Cutting pliers Flat pliers Set of Allen Keys Multimeter CTS 9490 Installation and Maintenance Guide 2 2 Unpacking and Checking For detailed instructions on unpacking the CTC D001 CTS 9490 refer to the specific product installation documentation NOTE The temperature and humidity of the data cartridges must be allowed to stabilize in the specific ambient environment for 24 hours 2 3 Cables The logic connection cables you require are shown in the following table Table 2 1 Logic Cables for ACSLS Architecture SCSI cable either 10m or 20m UNIX Server SCSI cable 20m 2 4 Additional Controller
68. st block read The user has read beyond the point were good data exists on the tape DSC ILLEGAL DATA FORMAT An illegal sequence of data records or an illegal data value has been seen The error is possibly media related an intervening record may have been dropped but the tape may have been written incorrectly DSC BACKWARD AT BOT A READ REVERSE was requested while the drive was positioned at beginning of the tape Can occur when a superblock is read that doesn t make sense or Error Recovery becomes hopelessly lost DSC CONTROL UNIT ERP FAILED DSC NOT CAPABLE The ID Burst could not be read from tape successfully The error is probably media related The ID Burst read is the Density ID pattern and the ID Separator A tape longer than the e tape maximum was detected at tape load time There is no guarantee that once written all the data on the tape may be read back on another drive There is also the possibility that all of the tape may not fit on the take up reel resulting in tape damage DSC LOAD DISPLAY CHECK A check message is already on the display and a LOAD DISPLAY was received If the LOAD DISPLAY were allowed to continue the check message would be overwritten so this is not allowed until the check message is cleared 77 A7 62UP Rev0O Returned Data and Messages Table A 5 Byte 20 DSC Meanings 4 4 DSC TAPE UNLOAD FAILURE This means the hardware in the CTU Servo was unable to
69. t 1 Refer to the System Configuration example for more details 2 Remember that the maximum SCSI length is 25 m in total between terminators Consequently in this example you are restricted to 10 m cables between the DPS 7000 and the subsystem 77 A7 62UP Rev0O 3 5 CTS 9490 Installation and Maintenance Guide 3 4 1 3 Dual Installation Coupled Access 3 6 The Dual Installation Coupled Access installation is the most complicated and involves two DPS 7000 hosts sharing access to a single CTC D001 CTS 9490 The example shown below is for the maximum drive configuration DPS7000 DPS7000 CTU 9490 CTU 9490 Figure 3 3 Dual Installation Coupled Access NOTES 1 One host machine is identified as installation 0 and the other as installation 1 The cabling for the WSP cards is different in each machine For more details see System Configuration below 2 Remember that the maximum SCSI length is 25 m in total between terminators Consequently in this example you are restricted to 10 m cables between the DPS 7000 and the subsystem 77 A7 62UP Rev0O Installation 3 4 2 Installation Process Overview All three installations involve the following steps to set up the DPS 7000 host s 1 2 3 4 System Configuration Generation under FGF MNCONF FIRMGEN BLOAD Power off both system and library subsystem Install the WSP board s Connect the SCSI cable on the
70. t between Bull and STK STK Present In those countries where STK is present STK handles spare parts this is in order to avoid cost duplication in both companies Stocking handling and repairing of spare parts are done by STK at no cost for Bull but the maintenance revenue is shared between the two companies STK Not Present In those countries where STK is not present or where STK is represented by a distributor specific agreements have been signed between Bull and or STK affiliates 4 9 Consumables The following parts will be available from BULL EXPRESS 3205 400 MO cartridge tape 550 feet 3235 500 MO cartridge tape 650 feet 3260 800 MO cartridge tape 1100 feet 6247 2 Cleaning cartridge 77 A7 62UP Revoo 4 9 CTS 9490 Installation and Maintenance Guide 4 10 77 A7 62UP Rev00 5 Reporting 5 1 Installation and Maintenance Reporting Fill in the Installation Report according to the local procedure 77 A7 62UP Rev0O 5 1 CTS 9490 Installation and Maintenance Guide 5 2 Assessment 5 2 1 Field Performance Evaluation FPE Use the Field Performance Evaluation FPE in the usual way e Specific StorageTek Cartridge Tape Systems as delivered with previous 1 2 STK libraries 90 day Installation Report This is to be completed at installation time then every 30 days whether there is a problem or not regardless of whether the CTC D001 CTS 9
71. t notice Bull will not be liable for errors contained herein or for incidental or consequential damages in connection with the use of this material Scope and Objectives Intended Readers Preface This manual is designed to assist Bull Support Engineers in installing and maintaining the CTS 9490 cartridge subsystem at customer sites This subsystem is also known as TimberLine and CTC D001 In this manual these names are used interchangeably This guide does not replace the installation and maintenance documentation supplied with the individual components of the subsystem The guide supplements the existing documentation and explains how to connect the subsystem to DPS 7000 systems via an ACSLS server The manual also gives an overview of the subsystem components and references specific product documentation where appropriate To achieve maximum benefit the procedures design requirements suggested parameters and recommendations in this manual should be observed as this will ease future maintenance successful subsystem installation also depends on how individual responsibilities are allocated and how overall planning and follow up work are performed A technical publication remarks form is provided at the end of this manual for use by the reader to notify Bull of errors in the manual or to offer suggestions for its improvement 77 A7 62UP Rev0O iii CTS 9490 Installation and Maintenance Guide Structu
72. te 2 The Filemark FM bit indicates that the LUN encountered a filemark when executing the last command This may or may not be the cause of the CHECK CONDITION status The End of Medium EOM bit indicates that tape is in one of the 3 positions shown in Table A 2 Again this bit may or may not be the cause of the error Table A 2 Request Sense EOM Positions Additional Sense Code Additional Sense Code Qualifier Beginning of medium I DEE NENNEN Early warning Lux x2 uw un End of medium PO o 0 The Illegal Length ILI bit indicates that the size of the block read from tape did not match the length specified in the CDB A 22 77 A7 62UP Rev0O Returned Data and Messages The SENSE KEY bits are as defined in Table A 3 Table A 3 Sense Key Codes Hardware Error a Parity error on SCSI bus and retry capability exhausted b RAM error detected during power on self test c Hardware error detected during LUN diagnostic checks or while performing the command 5h Illegal Request indicates an illegal parameter in the CDB e g an unsupported command or in the additional parameters supplied as data can also indicate an illegal Identify message Unit Attention This status is set to indicate that the LUN s cartridge may have been removed or exchanged or the CTU reset since the last command was given When set the current command is effectively aborted except INQUIRY and no further action taken Al
73. tion Dual Access 3 4 1 3 Dual Installation Coupled Access 3 4 2 Installation Process Overview sse 3 4 8 1 System Configuration Generation 3 4 2 2 Power off the System and Subsystem sss 3 4 2 3 Install the WSP Boardiel eene 3 4 2 4 Connect the SCSI Cable s on the WSP Board s ei Te ale 77 A7 62UP Rev00 CTS 9490 Installation and Maintenance Guide vi 3 4 8 1 Mono Installation Single ACCESS sese eee eee eee eee eee 3 4 3 2 Example Mono Installation Dual Access 3 4 8 8 Example Dual Installation Coupled Access s eesseesseee eneee 3 4 3 4 Example Sysout Report for Mono Installation Dual Access 3 5 Configure the Library sssssssessesssseseeenee entente en nennen intres enel 3 6 Connect and Test the ACSLS Svsaierm sese ee eee nens 3 6 1 Making the ACSLS Connection enne 3 6 2 Configuring the System ceecceceeeeeeeeeeeeeeeceeeeeceaeeeeaaeseeeeseeeesaeeesaeeeeneeseaees 3 6 2 1 Power on the System and Subsystem sese eee eee e 3 6 2 2 Update the CPSFE 1i ene adiret oce kae e Ebor tre In nea 3 6 2 3 Perform the INIT IND RESTORE CONFIG RESTORE RESTART GOLD eerte hot Ret Ee uite aae kn P PORE yee 3 19 3 6 2 4 Perform a MIC remake 3 6 3 Performing the OU TD 363A HOSUSYStOM 1 desde eate fade ener Hio pel deep ed ae xe EES 3 6 8 ACSLS Connection eee Maintenance 4 1 Maintenance Strategy sees sees serere eee eee eee 4 1 4 2 Predict
74. ts read for MB except PC30 for which the threshold is 50 events For counters counters gt 21 see Log Sense Results in this appendix A 20 77 A7 62UP Revoo Returned Data and Messages A 3 Request Sense Results Table A 1 shows the data returned for a sense request Table A 1 Sense Request Data Returned Bit7 Bit Bits Birt Bits Bit2 Bit Bito EByed E 2 OT ses qoos p 3 29 qp H9 75 Bye2 FM EOM m O e Semeke Information Bytes Byes 0 0 o o o o o O ES o0 o o o o o o 0 Byeio 0 0 o o o o O O Byen 0 o o o o o o 0 ERAAN EAREN E E EE M 20 9 ugs HS 1 p 5p 197 11170 B E 0 45 70 9 cp snp s 2 1 19 Byte 18 msb Fault Symptom Code Byte 19 Isb Bye20 CcCTUDetiledStatusCode Beil 0 0 o own CIN 0 j O O0 77 A7 62UP Rev0O A 21 CTS 9490 Installation and Maintenance Guide Explanation of Bytes Byte 0 The VALID bit when set indicates that bytes 3 4 5 amp 6 contain valid information see below The Error Code bits are used to indicate whether the CHECK CONDITION and Sense Data apply to the command that returned the CHECK CONDITION error code set to 70h or to a previous command such as a buffered WRITE which had already returned GOOD status deferred error error code 71h Byte 1 This byte is always set to zero By
75. ume is then the functional equivalent of EOT EOD End Of Data NORMAL TERM is generated in the following cases Logical EOT and WRITE with command modifier bit 1 FWD SPACE READ and all commands involving backward tape motion BACKSPACE REWIND UNLOAD Physical EOT and SECURITY ERASE BOT and REWIND or UNLOAD 77 A7 62UP Rev0O A 7 CTS 9490 Installation and Maintenance Guide A 1 2 2 Detailed Status for All TCA Sub Systems The detailed status is an extension of the summary status Transmission of these statuses is made e through the automatic detailed status mechanism or e in response to a Store detailed status command A maximum count of 128 bytes of detailed status may be sent by a Cartridge Tape Subsystem TCA standard bytes are described here other bytes are considered as TCA subsystem specific The standardized bytes are as follows DSBO EVEN PSB1 Error description Remarks bit T bit Type ASR 0 1 2 Illegal command This bit is set to one on the following conditions Command with illegal encoding Invalid flag field Command valid only for a controller was issued to a device Command valid only for a device was issued to a controller An illegal count has been detected by the CTC An illegal data was detected by the CTC Illegal sequence An illegal CCE sequence was detected by the CTC 0 1 2 Resume error EN 0 AS ASR ASR 1 2 0 1 2 0 1

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