TS240 User Manual
Contents
1. j TAL 1 7 4 m Ps L AU B p A P ug HN pum y A d i g D j x ff g ZL BLA B PT NE y IN E y Wu B l E y y Y N a A 4 a E Rr ux E A TellerScan TS240 User Manual December 2013 Rev 122013 TD DIGITAL TellerScan TS240 User Manual Rev 122013 Ab t th TellerScan E 2L 4 mrieeMuezeli aeala s i he E T m 4 TellerScan TS240 System ReEqQuireMent ccccccccccsecccseececeeceeeeceseeceseeeeeseeeeseeeesseeeeseueesseeeseeeessneesseeesaaees 4 TellerScan TS240 Included Equipment cccsssccesseccenseeceeeeceneescnseeceneeeenseeeessesensesoeseesonsesoeneesenseseeneesoaees 5 Exma View te Tellerob 3n P5240 opi nssetvm lou EHI PONE Rt M E edP MU CBE 6 Rear View of the TellerScan TS240 cccccccccccccseccceeeeeceeceseeeeeseeeesseeeesesesseeeeseueessaeeeseeeeseeessaeeessaeessaeeesaaees 6 Teller5can T9240 Initial SC WO atc science see ecirette oc wt ects e oes areneen see secesaiicacsnvieien Qux 6 ceesaneeteadevesweereneeeeceees 7 Now USEF NOU CO een eee een eee nee ene eee ee ee ee 7 Cable Connections and Scanner Placement ccccceeccceececeeeeeceeceeseeeeceecesseeeeseeeesseeeeseeeessaeessaeeeseeeessaeeesaes 7 Installing the 1 Line Printer Ink Cartridge csscccesseeseseeceneeeesseeceneesenseseeseeceasesoaseeenseeeonsssoneesensesoneesooas 8 Installing the 1 Line Printer Ink Cartridge continued ccceec2. 7 50 19 05 cm Width 5 10 12 95 cm Length 11 10 28 19 cm Weight 5 20 Ibs 2 40 kg Paper Size Document Height 2 12 4 25 54 108 mm Image Capture Height Up to 4 17 106 mm Document Length 3 19 8 98 81 228 mm Document Weight 16 28 Ib bond 60 105 gsm Document Thickness 0 0032 0 0058 0 081 0 147 mm Document Capacity Entry Pocket Check Feeder Up to 100 items Exit Pocket Up to 100 items Optional Printer Programmable single line or four line inkjet printer with user replaceable cartridge Optional Franker User replaceable red ink stamp In Line MICR Recognition Magnetic Ink Character Recognition for E13B North America and CMC7 Europe Optical Character Recognition to enhance MICR Read further enhanced using DCC s Best Read API function Transport Speed 19 69 inches per second 50 cm 28 54 inches per second 72 5 cm 150 dpm Throughput TS240 50 50 documents per minute TS240 75 75 documents per minute TS240 100 100 documents per minute TS240 150 150 documents per minute Standard Interface Standard USB 2 0 Scan Modes Batch Capture Mode and Single Item Hand Drop Mode Scanning Method Concurrent Two Sided Duplex 2 Scan Modules Scan Module Contact Image Sensor CIS Resolution 300 dpi 850 Pixel Linear Array Light Source Tri Color LEDs Optional Front Ultraviolet Camera Image Resolution Optical 300
3. Fax 847 441 5507 Visit us at www digitalcheck com Y Purchase Consumables Manufacturing Facility Digital Check Corp 10231 A Trademark Street Rancho Cucamonga CA 91730 Phone 909 945 5106 Fax 909 948 3788 Y Additional Product Information Y Technical Support and More TellerScan is a trademark of Digital Check Corp All other trademarks are the property of their respective owners Page 26
4. User Manual k Rev 122013 LED Status Indicator LED Status Indicator Off or No LED The USB cable is not connected and or no power to the scanner Off LED USB and or Power Cables are not connected Red LED Scanner USB and Power Supply cables are properly connected This is the default state when an application is not controlling the scanner or has not yet acquired the scanner Note Both ends of the USB cable must be plugged in for the LED light to turn Red If the LED does not turn Red check and reseat the end of the USB cable going into the PC and into the scanner and that the PC is turned on Then check that the Power Supply cables are connected properly and the source is live Red LED USB and Power Cables are connected Page 14 TD DIGITAL TellerScan TS240 User Manual k Rev 122013 LED Status Indicator continued Green LED The scanning application has successfully acquired the scanner and it is ready to be used Green LED Scanner is ready to use Additional LED Information After the TellerScan TS240 is synchronized with the application the LED is used to detect the presence of documents in the entry pocket and will turn Orange when a document has been loaded Once the scan cycle has started the items in the Entry Tray should feed into the path one at a time When the last has been scanned the scanning process will stop and the items should be stacked
5. forward until they stop or are pulled into the scanner Page 16 TD DIGITAL TellerScan TS240 User Manual x Rev 122013 Accessing the TellerScan TS240 Accessing the Internal Document Path The TellerScan TS240 has two covers the Center cover and Outer cover These can be removed separately or together by lifting pulling up on the covers Remove the Scanner Center and Outer Covers Covers Accessing the Cameras Note Older models might have a white nylon thumbscrew in place of the latch shown below Step 1 With the Center and Outer covers removed locate the blue Camera Door Latch and the tab part of the latch to unlock the camera door assembly A 7 M SM S Camera Pinch the Camera Section Door tab on the Latch Latch to open Page 17 gt DIGITAL TellerScan TS240 User Manual CHI Rev 122013 Accessing the Cameras continued Step 2 Carefully swing open the camera door once it is unlocked Note Look for the white strip behind the glass which is the camera Be careful not to scratch the glass when cleaning or accessing the camera for any reason Camera Glass Unlocked Opened Camera Door Camera Door Closing the Camera Door Note Verify that the Camera Door is locked or closed all of the way after opening or if experiencing document jams in this section of the scanner Step 1 Close the Camera Door by swinging it back into its original po
6. Camera Door Locate covers Locate and remove the White Nylon the Franker Roller Mounting Post Thumbscrew Hold the Franker Roller with the tab facing out and lined up with the Metal Spring Snap the Franker Roller onto the Mounting Post snap onto post Step 3 Rotate the Franker Roller until it touches Step 4 Close the Camera Door and screw the the Metal Spring as shown White Nylon Thumbscrew back in place Replace the Center and Outer scanner covers Page 12 TD DIGITAL TellerScan TS240 User Manual Rev 122013 Testing the Scanner Installing the Optional USB Driver PLEASE NOTE Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software Digital Check does not provide scanning software Please contact your bank or other solution provider for further assistance with installing the driver or getting the scanning software set up or installed Digital Check provides only an optional driver installation utility and a separate demonstration program Step 1 Download or Run the TellerScan USB Driver installation file from www digitalcheck com Step 2 If the scanner is currently connected to the PC disconnect the USB cable from the PC Turn the power off on any locally attached USB devices such as printers scanners or multifunction devices This will help eliminate any possible conflicts between the various USB devices co
7. Press the Blue Push Push to Open to Open tab Latch Opened tab Step 4 Carefully insert the cartridge into the platform from the top with the contacts facing down Make sure that the cartridge is fully seated by pressing on the top of the cartridge Step 5 Close and secure the top latch Press down on the Push to Close section of the latch Replace the Center Cover by setting it back on the unit vertically Insert Cartridge Upright and Push down on Push to with print contacts installed the section marked Close section facing down Push to Close Note If the scanner has to be transported by common carrier from one place to another or will experience extended periods of inactivity it is advisable to remove the ink cartridge from the scanner and seal it in an airtight bag If the cartridge has not been used for an extended period of time it might be necessary to clean the inkjet nozzles by gently blotting them with a towel dampened with water or using Digital Checks Inkjet Cleaning Swabs PN 180032 available at www digitalcheck com Page 11 TD DIGITAL TellerScan TS240 User Manual N Rev 122013 Installing the Franker Roller Note This step only applies to TellerScan TS240s that have the optional franker configuration Follow these instructions when installing the franker roller for the first time or when replacing an empty franking roller Step 1 Remove the Center and Outer scanner Step 2 Swing out the outer
8. c pop up the scanning application has to be active and fully connected with the scanner Step 1 Press and hold the Shift key Step 2 Power cycle the scanner using the Reset Button or disconnecting and then reconnecting the Power Supply cable Step 3 Release the Shift key Y The scanner diagnostics pop up should now be showing on the PC Page 23 TD DIGITAL TellerScan TS240 User Manual Rev 122013 TellerScan TS240 Frequently Asked Questions Is Using a Check Jogger Recommended Yes to provide consistent alignment of documents increase productivity and to reduce operator fatigue Digital Check recommends using our MJ1000 Check Jogger PN 130600 available at www digitalcheck com What is the Typical Cleaning Interval The recommended cleaning interval for the T9240 is approximately every 8 000 10 000 scans Use a combination of the Digital Check Cleaning Swabs and Cleaning Cards to clean the drive rollers See the Cleaning the TS240 Drive Rollers section for additional information What is the LED Status Light Sequence The proper LED sequence is for the LED to turn Red when the Power Supply and USB cables are connected to the scanner and to an outlet and the PC This is followed by the LED turning Green once the application or scanning software is running and detects the scanner If the LED does not turn Red check the USB and Power Supply cable connection and the power sour
9. cally scans the front and or back side of checks and reads the MICR Magnetic Ink Character Recognition code line The images and data are then transmitted through a USB Universal Serial Bus interface to the PC The TS240 has an auto feeder that handles up to 100 items and a 100 item exit pocket The TS240 is rated at up to 100 documents per minute DPM scanning speed Speeds will vary based on the length of the document applications used the PC processing speeds and specific scanner model The TS240 does not have an On Off Switch but will become fully activated when the USB cable is connected to a powered on PC The TS240 is automatically powered off when the PC powers down as it senses the loss of power to the USB port Radio Frequency Interference The TS240 could generate or use radiate radio frequency energy If the unit is not installed and used properly that is in strict accordance with the instructions in this manual it could cause harmful interference to radio communications It has been tested and found to comply with the limits for Class B digital devices pursuant to oubpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against harmful interference when operated in a commercial environment Operation of this equipment in a residential area is not likely to cause interference due to its Class B rating TellerScan TS240 System Requirements 2 4 GHz Dual Core Processor or faster 1 6 GHz Pent
10. canner Discard the cleaning card s after use Page 20 TD DIGITAL TellerScan TS240 User Manual k Rev 122013 Cleaning the TS240 Drive Rollers Using a Cleaning Swab Note Use the cleaning swabs for a more thorough cleaning of the scanner rollers This can be done every few cleaning cycles Use the Digital Check scanner cleaning swabs PN IS0030 and the cleaning cards PN IS0028 available at www digitalcheck com for regular cleaning maintenance Note Use a scanning application or Digital Check s ScanLite2 utility to start the scanner motors so that the rollers are turning during the cleaning process Step 1 Use a cleaning swab on the 2 Entry Drive rollers the 4 Main Drive rollers and on the White Plastic Guide rollers See the Accessing the TellerScan TS240 section for additional information on how to open up and access the scanner Discard the cleaning swab s after use Use a cleaning swab on the Entry Drive Rollers 2 Entry Use a cleaning Drive Rollers swab on the Main Drive Rollers Drive Rollers DI GUTAL c TES C Fr ECAN 24O Use a cleaning White swab on the White Guide Roller Guide Rollers Page 21 TD DIGITAL TellerScan TS240 User Manual Rev 122013 placing the SADR Discrimination Roller Note The SADR Discrimination roller is user replaceable Typically only needed for scanners that have been in service for longer periods of
11. cceececseeeeceeceeseeeeceeeeseueeeseueessaeeeseeeesaeessaeeesaaees 9 Installing the 4 Line Printer Ink Cartridge sccssseccsssecessecesseecnseecenseeonseecenseooasseonsseoeasesonsssoeaseneaseess 10 Installing the Ink Cartridge continued TE 11 Installing the Frankel Roller ec GS G nSn nSnSnSnSnSSLn0Snn n n n n0 nG X 12 Tesung th eh MO ea ee atc a seb eai idee ate oe Pere wt eee cots ease aiaa aE 13 Ilstallind tie Oplonal USB DIVI esas ott maia idiota EREDO AAEE eeN EAEE EREE EAER 13 Jairo ler g E e aE EATE EEE ET 13 LED Seat IS eei fee 14 CED Sra GIG ONO MT TO TOO TT 14 LED Stat s Indicator COMMMUCO PETRI 15 Loading Items Into the Scanner ssciiaicis siesacievennsacensiscntnviesisanensnieetuvasesaseusscetutneussseusstuecetesuserwestivecedeswtanveccavatnsiecs 16 Accessing the Tellerscan T9240 uo ecco eectcawessaccneereeenrdersvcnsesneecascuestrane ds usecuseusoueeeusinesaeeuesseindeniesteinescnescaveetan 17 Accessing the Internal Document Path ccccccceccceeeseeeceeeceeeceeeseeecaeesaeeseeeseeceeesaesseeseeseeeseeeseeeseeesaeees 17 ACCES noil 0 see ae ene eee ee ee eee eee eee 17 Accessing the Cameras CONTINUC cccccccceecccceeeeceeceeeeeeeseeeesseeeeseeeesseeeeseueessaeeeseueessaeeeseueessgeesseeeeseneeeas 18 Closing the Camera DOOM sapaska UU 18 Tel
12. ce What About Avoiding MICR Read Head Interference Keep the TS240 Power Supply and others small desk fans pneumatic tubes at the teller window or similar devices at least 6 12 inches away from the scanner to keep them from interfering with the magnetic read head How Long Does the Ink Cartridge Last Once opened the practical life of the ink cartridge is six to twelve months depending on usage and environment However the rated character yield on the inkjet cartridge is between 5 7 million characters Do not shake or drop to cartridge which can cause the printing to fail Digital Check recommends keeping a spare cartridge on hand in case the current cartridge cannot be used What is the Entry Tray Capacity The entry tray can accept up to 100 standard checks in good condition at a time What is the Exit Pocket s Capacity Up to 100 standard checks in good condition at a time can be stacked in either of the exit pockets How Many Checks Per Minute Should My TS240 Scan The TS240 has a rated throughput speed of up to 50 75 100 or 150 documents per minute DPM depending on the specific model TS240 50 TS240 75 TS240 100 TS240 150 Actual throughput will vary depending on the PC configuration physical size of the items scanned simple or complex endorsement and the speed of the application Page 24 p DIGITAL e TellerScan TS240 User Manual Rev 122013 TellerScan TS240 Specifications Unit Size Height
13. e inkjet nozzles by gently blotting them with a towel dampened with water or using Digital Checks Inkjet Cleaning Swabs PN 180032 available at www digitalcheck com Page 9 Rev 122013 TD DIGITAL TellerScan TS240 User Manual ram Installing the 4 Line Printer Ink Cartridge Follow these instructions when installing the ink cartridge for the first time or when replacing an empty cartridge Note The following steps must be followed when installing a new cartridge replacing a cartridge or prior to troubleshooting any application related inkjet errors Cartridge must be at room temperature 65 80 degrees before being installed Insert the 4 line print cartridge Wait 10 seconds the cartridge will perform a self check during this period The scanner is now ready to be used 1 2 3 4 Step 1 Lift up on the Center Cover to remove it and provide access to the Ink Cartridge Platform Remove Center Inkjet Center Cover Cover Platform Step 2 Open the ink cartridge pouch and remove the protective tape covering the ink nozzles Be careful not to touch the ink nozzle with your fingers or allow it to come in contact with anything else Remove Tape Seal Page 10 gt DIGITAL TellerScan TS240 User Manual Z CHECK Rev 122013 Installing the Ink Cartridge continued Step 3 Press on the Push to Open blue tab on the side of the inkjet platform to open the latch
14. in the Exit Tray A flashing Red LED indicates an error Select an eject option within the application if available or look for a document in the path If there is a stopped or jammed item in the path remove it from the scanner See the Accessing the TellerScan TS240 section for additional information on how to open up and access the scanner If the LED is still showing a Red color after clearing a document jam press and hold the Reset button for 1 2 seconds to restart the scanner Page 15 TD DIGITAL TellerScan TS240 User Manual x Rev 122013 Loading Items into the Scanner The TS240 s automatic feeder can handle up to 100 items at a time Please follow the steps below to ensure proper feeding Step 1 Slide out the Exit Tray to expand the length of the tray to accommodate larger or business size checks Remove all rubber bands staples paper clips etc Straighten any bent corners or excessively wrinkled documents Step 2 Align jog the items to prepare them for scanning Exit Tray Align leading Properly and bottom Aligned edges of items Step 3 The leading and bottom edges of items should be aligned Place the item s by sliding them into the Entry Tray with the front of the item facing out and away from the scanner Slide the items Properly into the entry Inserted tray until the LED turns Orange Step 4 Aligned items must be inserted flat into the Entry Tray and slid
15. ium IV class processor or faster 2 GB RAM or more 1 GB RAM 10 GB free disk space 1 5 GB free disk space Windows or 8 64 bit Windows XP Windows Vista Windows 7 or 8 USB 2 0 port USB 2 0 port DCC API 11 02 for Energy Star models SEIS veo ONEWE DCC API 10 05 for standard models Page 4 TD DIGITAL TellerScan TS240 User Manual h Rev 122013 TellerScan TS240 Included Equipment The TellerScan TS240 includes the following equipment in the box Y TellerScan TS240 check scanner v 100v 240v 50 60hz voltage sensing external power supply and cord Y USB 2 0 cable Y Ink cartridge MS0083 1 line printer or M80095 4 line printer depending on model Note Ink cartridges are included only with Inkjet models Y Franker stamp Note Ink cartridges are included only with Franker models Page 5 DIGI TALT TellerScan TS240 User Manual Rev 122013 TellerScan TS240 Features External View of the TellerScan TS240 Exit Tray LED Status Entry Input Light Tray Rear View of the TellerScan TS240 USB Port COMPRE Connection Page 6 TD DIGITAL TellerScan TS240 User Manual Rev 122013 TellerScan TS240 Initial Setup New User Notice PLEASE NOTE Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software Digital Check does not provide scanning software Please contact your bank or other soluti
16. lerScan TS240 Routine Maintenance s sansnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn bue sau nnmnnn ax cuius 19 TellerScan TS240 Maintenance Overview ccccccccceececseeeeceeeeeseeeeseecesseeeeseeeesseeeeseeeessaeeeseeeesseeeseeeessneeeas 19 Inspect the TS240 Document Track ccccccccsseecececeeeccececeuceceeecececeuecsueecsueessueesueeceueesseessusesseesseeesaeensess 19 Cleaning ie To ATOCIA 19 Cleaning the TS240 Drive Rollers Using a Cleaning Card ccccccccecccssccceseeceeeeeeceeeeeeseeeceeseseeeeseeeseeeenseesaes 20 Cleaning the TS240 Drive Rollers Using a Cleaning Swab esses 21 Replacing the SADR Discrimination Roller e eeeeiee iere eire er ee ense enne nennen nnn nena nnn nnn nana 22 TD DIGITALS TellerScan TS240 User Manual Rev 122013 TellerScan TS240 Troubleshooting 11 lee e eese ieeerieeenliee nennen nnn nnn h hanh nane n nana anam a annuas 23 Document Feeding PEODIGITiIS auro imn trant rra tai ee Ip t Eas ero nO peint kho Eton eade uk ai 6 pen tinae aps 23 cearna S rU ene eee eee nen m 23 IT UNS OVI RE 23 MOR EO ee ee eee ee LM PM MI MEI M MU EMI ee eee ee ee ee eee 23 i regter MBIrzieiqo iedussdboe 23 TellerScan TS240 Frequently Asked Questions cccccceeseeeeeeseeeeeneeeeeeseeseeaseesoaseesoaseesoeases
17. nnected to the PC during the driver installation Step 3 If downloaded saved to a local drive double click on the TellerScanDriver exe file to start the installation sequence Follow the on screen steps to complete the installation Step 4 With the USB and Power Supply cables connected to the PC the status LED on the scanner should now be active Y Windows should now detect a new hardware device Y The scanner is ready to be used with a scanning application or a Digital Check demo program Installing ScanLite2 The Digital Check demo program ScanLite2 is a basic utility that allows you to scan and view images and test the various scanner functions ScanLite2 is also useful for cleaning the scanner See the Cleaning the TS240 Drive Rollers section for additional information Step 1 Download or Run the ScanLite2 installation file from www digitalcheck com Step 2 If downloaded saved to a local drive double click on the ScanLite2 exe file to start the installation sequence Follow the on screen steps to complete the installation Step 3 ScanLite2 will launch automatically after installation or it can be started from a shortcut that is placed on the Desktop during the installation process Note ScanLite2 does not save any image or MICR data to the PC Once the scanned item disappears from the screen or the utility is shutdown the data is removed cleared Page 13 TD DIGITAL TellerScan TS240
18. on provider for further assistance with installing the driver or getting the scanning software set up or installed Digital Check provides only an optional driver installation utility and a separate demonstration program See the Installing the Optional USB Driver section or the Installing Scanlite2 section for additional information Cable Connections and Scanner Placement Note Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software Y Place the unit on a flat surface near the PC and away from direct light sources such as spot lights or desk lamps Place the scanner in a position that is at least 6 inches away from any power supply other electronic devices pneumatic tubes at the teller window etc Y Connect the Power Cord for the external Power Supply to the Power Supply and then plug the connector into the rear Power Connection port Y Connect the USB cable by plugging it into the rear USB port Page 7 TD DIGITAL TellerScan TS240 User Manual Rev 122013 Installing the 1 Line Printer Ink Cartridge Note This step only applies to TellerScan TS240s that have the optional inkjet configuration Follow these instructions when installing the ink cartridge for the first time or when replacing an empty cartridge Inkjet platform style might vary based on production The cartridges are installed the
19. ry and exit pockets starting from the center of the path by the ink cartridge platform Cleaning the TS240 Camera To clean the cameras use a Digital Check cleaning swab or a clean cloth to wipe the camera glass Be careful not to scratch the glass when cleaning or accessing the camera for any reason See the Accessing the Cameras section for additional information on opening the assembly prior to cleaning Camera Glass Carefully wipe the Camera Glass Page 19 TD DIGITAL TellerScan TS240 User Manual os Rev 122013 Cleaning the TS240 Drive Rollers Using a Cleaning Card Use the Digital Check scanner cleaning swabs PN IS0030 and the cleaning cards PN 180028 available at www digitalcheck com for regular cleaning maintenance Note Use a scanning application or Digital Check s ScanLite2 utility to start the scanner motors so that the rollers are turning during the cleaning process Step 1 Insert the cleaning card into the scanner Hold onto the card in order to scrub the 2 Entry Drive rollers Keep holding onto the card so that it does not feed into the scanner 2 Entry Drive Rollers Use a cleaning Hold onto the card card on the Entry and move it back Drive Rollers and forth Step 2 Feed the cleaning card through the scanner another 6 8 times Allow the card to scan all of the way through flipping the card between cycles top to bottom or to a clean side after each pass though the s
20. same way for all TS240 1 line platform styles Step 1 Lift up on the Center Cover to remove it and provide access to the Ink Cartridge Platform Remove Center Inkjet Center Cover Cover Platform Step 2 Open the ink cartridge pouch and remove the protective tape covering the ink nozzles Be careful not to touch the ink nozzle with your fingers or allow it to come in contact with anything else FERME ettet ttm Remove Tape Seal Page 8 TD DIGITAL TellerScan TS240 User Manual k Rev 122013 Installing the 1 Line Printer Ink Cartridge continued Step 3 Insert the nozzle end of the cartridge into the platform while keeping the end of the cartridge tilted slightly upward Push down on the rear of the cartridge until it clicks twice and snaps into position Insert the Nozzle end Push down on Correctly Ink Cartridge slight angle the cartridge Inserted at a slight angle to fully seat Step 4 Verify that the cartridge is properly installed The cartridge should appear tilted at a slight angle when fully seated Replace the Center Cover by setting it back on the unit vertically Note If the scanner has to be transported by common carrier from one place to another or will experience extended periods of inactivity it is advisable to remove the ink cartridge from the scanner and seal it in an airtight bag If the cartridge has not been used for an extended period of time it might be necessary to clean th
21. sition Step 2 Lock the Camera Door by pinching the lower part of the camera assembly together Press on the area of the door that has the blue dot The Camera Door will click into place and should not move or feel loose Pinch the blue dot Closed section on the Camera Door Camera Door Page 18 TD DIGITAL TellerScan TS240 User Manual N Rev 122013 TellerScan TS240 Routine Maintenance TellerScan TS240 Maintenance Overview Over time ink dirt and dust particles will collect on the scanner rollers and in the document track Therefore it is necessary to clean these areas to ensure reliable performance Perform a periodic inspection of the document track and use a Digital Check cleaning card to clean the scanner rollers Using a can of compressed air will help keep the document track clean Inspect the quality of the captured images on a regular basis If the image quality drops off clean the camera glass by following the procedure below Inspect the TS240 Document Track In addition to routine drive roller cleaning a periodic inspection of the entire document track area is also recommended The use of a flashlight will enhance the visual inspection in the camera section and throughout the document track Remove any staples paperclips debris etc that might have accumulated during use Have a can of compressed air available to blow out the document track on a regular basis Blow the dust toward the ent
22. soaseesennneeses 24 Is Using a Check Jogger Recommended scccccseccceececseeeeceucecseeeeceucesaueeeseueessaeeeseuseseueesseeeessusesseeesees 24 What is the Typical Cleaning Interval esses nennen nennen nnn nnn nnn nnne nnns 24 What is the LED Status Light SEQUENCE cc ccc cceccceececeeeeeeeeceeeeseeeceueeseueesueeseueesaeeseueeseeeeseeeseeenseesaneenaees 24 What About Avoiding MICR Read Head Interference cccccccseccceececeeeeeeeeseeeeseeeseeeseeeesueeseueesseesaneenaees 24 How Long Does ihe Ink Cartridge asl iios ori senetaussecedesnssushcossccndsancauebsussare STARR RERL sare deasGeusbsesssraeassous 24 What is the Entry Tray Capacity scene eei trentaine tra tor ntt tota tdt ttd oa tina dato n m hub iato tp an etes eaaet 24 Whatis we Exit IP OCKGUS Capacily iuseiuepumeEutadEE um EUNDI MEDI MUCRONEM uM MMEDN 24 How Many Checks Per Minute Should My TS240 Scan sssssssssssssssesseeee nennen nnne nnn nnns 24 TellerScan TS240 Specifications 11 lese eee eire eieeellieenliee nennen nna nnn nnns a aua nana nans nana nna 25 Digital Check Contact Information 11 lese Lees e eese ieeenlieenu seen n nnnm n nnus nnmnnn nennen nnmnnn nana 26 Page 3 TD DIGITAL TellerScan TS240 User Manual Rev 122013 About the TellerScan TS240 The TellerScan TS240 is an easy to use high volume check scanner that automati
23. test See the service manual or contact Technical Support for additional information Clearing Jams If a jam occurs the paper path must be cleared To do this try to advance the jammed document by pressing the Eject button on the scanner If the document does not exit the track grab the document with both hands and carefully wiggle the document back and forth while lifting up See the Accessing the TellerScan TS240 section for additional information on how to open up and access the scanner Image Quality If you notice either streaking or fading on the images the camera glass might require cleaning See the Cleaning the T5240 Cameras section for additional information MICR Errors Confirm that the document has known working MICR ink toner If MICR errors are still occurring verify that the T9240 power supply or another device s power supply is at least 6 or more inches away from the scanner Next inspect the MICR assembly for debris particularly metal objects If no debris is found inspect the assembly itself for damage or incorrect position or wiring Drive up teller pneumatic tubes and static build up can also cause MICR errors verify that the scanner is at least 6 inches away from these types of devices as well Using the Diagnostic Pop Up The Diagnostics will show a variety of PC and scanner information This information can be copied and pasted into an email to send to support Note o enable the diagnosti
24. time or higher volume remote deposit or teller windows PN 151161 01 available at www digitalcheck com SADR Roller Part Number 151161 01 Step 1 Remove the Center and Outer scanner covers to provide access to the SADR Discrimination roller see the Accessing the TellerScan TS240 section for additional information on how to open up and access the scanner Step 2 Lift or pull up on the SADR Discrimination roller to remove There are no tools required for removal Pull up on the SADR Roller Discriminator to remove replace Roller Step 3 Replace the worn SADR Discrimination roller with a new roller The roller has a D shape to it and will fit on the metal shaft in only one direction Orient the roller to the correct position and push down on the roller until it comes to a stop Page 22 TD DIGITAL TellerScan TS240 User Manual Rev 122013 TellerScan TS240 Troubleshooting Document Feeding Problems The TS240 features an auto feeder and will not require any user adjustments If you notice feeding problems check the documents for bent or folded edges debris in the scanner document track and that all items have been properly jogged aligned and inserted correctly If feeding problems are still experienced try cleaning the drive rollers See the Cleaning the S240 Drive Rollers section for additional information It might also be necessary to replace the discriminator feed roller and re
25. x 300 dpi 8 bit grayscale 300 x 300 dpi 24 bit color Image Resolution by Software Scaling 240 x 240 Scan at 300 dpi and scaling down to 240 200 x 200 Scan at 300 dpi and scaling down to 200 120 x 120 Scan at 300 dpi and scaling down to 120 100 x 100 Scan at 300 dpi and scaling down to 100 Supported Compression JPEG 24 bit color 8 bit grayscale BMP 24 bit color 4 or 8 bit grayscale TIFF Group 4 B W DCC API Requirements DCC API 11 02 or newer for Energy Star models DCC API 10 05 or newer for standard models Supported Operating Systems Windows XP Windows Vista 32 64 bit Windows 7 32 64 bit Windows 89 32 64 bit Mac OS X 10 6 or newer Ubuntu 7 05 or newer Red Hat AS OpenSuse Electrical Power consumption 45 Watts Input Voltage 100 to 240 VAC 50 60 Hz Separate Standard Power Supply Auto sensing for voltage Product Warranty 1 year or 4 million item scans Mean Time To Repair MTTR 15 minutes Environmental Operating Temperature 60 90 F 15 32 C Operating Humidity 35 8596 non condensing Certifications Safety UL cUL CE FCC Class A EMC IEC CE Efficiency CEC V 115V Power Supply RoHS Compliant Page 25 TD DIGITAL TellerScan TS240 User Manual os Rev 122013 Digital Check Contact Information Digital Check Corp Corporate Headquarters Digital Check Corp 630 Dundee Road Suite 210 Northbrook IL 60062 Phone 847 446 2286
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