Level III Service Manual
Contents
1.2.
3. COM ONE LAY
4. SCIO mora i T ARTS nS EXTERNAL CHARGER ENABLE FLOW CONTROL T as E E iria it RES EEEE IEE EEN 8853 EM es S ninm i m e mx E no Ed m m a RF a po PET NE 77 apes 2 eroe Dr ut eco mo P ue ee TA ili TETE sis us SE LLELLET arte hb DATAC 15 0
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6. BOTTOM SH 00 N i 5 lt 5 500 44200 Zy O gt e E Q O Emi 609 eco TP z 012 t112 L101 esa 8000 z jg Es 85 abe 15i sus qeu pu qv pb zum w UQ gps 5 5 qe 90101 g 2 R303 8 unt dE EA um cr E OB 5 oh 2 es esos eszo 2258 E CO SIE EI 12 Ej jenem MN i5 E onn nnn O O n W E S m mrs 3m mw pe ES 8 0104 E E E 19105 zm E j z Duo 2 csse 18350 m TN gs TEE E JE U OO i r n n 8E 15 ego n 0070 g LO im 0317 T 2 N 5 LO m l8 x E ej Led css TJO 5 H i C983 R352 952 R356 126 aE z U702 B t m 3 s s 11255 nnn UE me OD 22 EB Sb o sei 3 eol n i E m m m Is j 5 8 0939 Tb mom m es mS m m s 2 110958 qs L 2 ann 9o9 3h EA 510451 8 04
7. NEUE GSM LNA27S GSM LNA Ref s 450 469 Ref s 300 350 Ref s 100 150 oe Ref s 470 489 06 61 qus T ot NPALHUTE TX EN _275 GSM PINDIODE MIXER P eu A27 zl l 0 mes saves Lea Re m Ref 490 500 5 CENE Se 8s e 1479 L482 SHOULD BE 24 09350L SERIES 1 umma WPonea04z7 m Sis T namen lt 1 AL IS0 AMP et 1 00 0NP00535 m P ww lees i d Mm Eu 70899 wo 96 6208 0814 GSH_SEL RVCO 260 009 100 71 69648 T 1400F E pel C494 LK ds 447 p Rag 2648010 x eor ds Ref 450 500 MAN 77 b 24 09646H94 um 2 48 09527E 30 peu 24 09646M86 EM ats 9490 Day wx M275 034 OCS LNA275 2 86 DCS LNA T 08 62057482 ni a ias RIEN TNCO 250 0343 ds ex WCS Tas D LE oes dm Nai m RICO 260 E m ALL other connect ions 48 09939 45905058 1 i ere ground whe E uem Ji ium E T marne ST E icd WC SR po amp 18g0Muz m pk Hos 7 _ HI S ee 99 i
8. i s pum PES IDENTIFIER S 54 54 S Sq L 2 s lt T T T i E L amw e T de go IN I 1 p i P oo cows ad q B Roe it em our E n e a L Her m le 7 j ps Ll a ons meso z 5 mese xu VIB EN i nM ds PREP ETT PF HE D di 5 3 ml us Isis tt 4 0900 1 SNIO46I6GOH b S U BATT FOBK ENABLE Se LLL Rl ea 3 qm VA CLR MAIL DOWN M m 9 009 3 Sense d E 3 8 4 M CLR MENU lom NEEDED FOR TX nex required ep RI lt S S i vig s E RST B eph lt a i m UE on 9 ar x ed Te V3682 BOARD OVERLAY TOP SIDE
9. a4 v is 2 z lal s 5 E m di n UT n go SPee Lw aum Semme AB ode E H 7 d m i GSH_PINDLODE 3e should be na ST YT xu 7h I d r gu amp d m 21 1374 Ed FTT d E 4 mcr 17 ED LER z ph oue 5 a T oe mas E warum 5 Gst_PINDIODE var ELS T e R340 HEY PA d n T T 8 2K m i 06 6205 7496 el 9 ru 579845078 g ie 0 51 09632091 7 ENT dina 21 EXT LT A CONTROL AA S ACTUAL CORRECT PART GSN SEL a Y Le sv TEN Le REN 1a Le vrer Le vw V3682 AL SCHEMATICS
10. Check to make sure that the antenna pin is properly connected to the Logic RF assembly If OK substitute a known good antenna If the fault is still Present proceed to b b Logic RF Board Assembly Defective Replace Logic RF Assembly refer to symptom 1c Verify that the fault has been cleared and Re assemble the unit with the new PCB 3 Display is erratic or provides Partial or no display a Mating connections to from Display board faulty Remove rear housing from unit check general condition of flex connector if OK check that the Zif connector is fully pressed down and that the flex collars are flush with the plastic of the connector If not check Zif to PCB connections if faulty connector replace RF Logic PCB If Ok proceed to b b Display board is Defective Substitute the good RF Logic PCB into a known good front Hsng Flip with good Display circuit board if the fault is cleared rebuild with new Hsng Flip assy If the fault is not cleared re install into the original front Hsng Flip Assy and proceed to c Logic RF Board Assembly Defective Replace Logic RF Assembly refer to symptom 1c Verify that the fault has been cleared and Re assemble the unit with the new PCB 25 of 46 European Customer Services V 3652 i SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 4 Incoming call alert transducer Faulty alert Transducer Main Replace Lo
11. List of Abbreviations European Customer Services 32 35 V32652 SECTION 1 GENERAL of 46 European Customer Services 1 1 Introduction This manual is intended for use by technicians familiar with similar types of equipment It contains all service information required for the equipment described and is current as of the printing date The scope of this document is to provide the reader with basic information relating to the V3682 and also to provide procedures and processes for repairing the units up to and including Level 2 repair Level 1 and 2 repairs involve the following activities to be carried out Unit swap out 2 Repairing of mechanical faults 3 Basic modular troubleshooting 4 Testing and verification of unit functionality 5 Upgrading software 6 Flexing units 7 Initiate warranty claims and send faulty modules to Level 3 or 4 repair centres Computer Software Copyrights The Motorola products described in this instruction manual may include copyrighted Motorola computer programs stored in semi conductor memories or other media Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including the exclusive right to copy or reproduce in any form the copyrighted computer program Accordingly any copyrighted Motorola computer programs contained in the Motorola products described in this instruction manual may not be copi
12. Full rate traffic channel Bit Number Base Station Base Station Controller Base Transceiver Station Identity Code Base Station System BSS Application Part DTAP and BSSMAP Base Station System Control Cabinet Base Station Systems Management Application Part BSS Operation and Maintenance Application Part Base Site Controller Unit Base Transceiver Station Call Allocation Call Broadcast Channel Call Control Country Code Cellular Cassette Completion of Calls to Busy Subscribers Control Channel Common Control Channel Code Division Multiple Access Call Forwarding on mobile Subscriber busy Call Forwarding Unconditional Calling Line Identification Presentation Calling Line Identification Restriction Connection Management Connected Line identification Presentation Connected Line identification Restriction Conference Call add on European Customer Services CSPDN CUG CW DB DBS DCCH DET DFE DISC DRCU DTAP DTE DTMF DTX E Eb No EC Ec No EGSM EFR EIR EIRP EMC EMX ETSI FACCH FACCH F FACCH H FB FCCH FEC FN FR FTAM GCC GMSC GMSK GSM GSM MS GSM PLMN HANDO HDLC HLR HOLD HPLMN HPU HR HSN 36 of46 V32652 Circuit Switched Public Data Network Closed User Group Call Waiting Dummy Burst Distributed Base Station Dedicated Control Channel Detach Decision Feedback Equalizer Disconnect Data Link layer Control Channel ISDN terminology applied to mobile service
13. If Zif connector is at fault proceed to d If connection is not at fault Proceed to b b Earpiece Speaker defective Remove RF Logic PCB from housing and insert into known good housing with flip ensure good flex connection Place a call and verify improvement in earpiece audio If better reassemble the phone with the good Hsng If it was no better then re install into the original housings and proceed to c Antenna assembly is Attempt a re phasing of the unit and recheck the defective symptom If symptom is the same but unit re phases correctly check to make sure the two antenna Connector is correctly soldered to the main board and that the antenna is fitted correctly If ok substitute a known good antenna assembly If this does not cure the fault re install the original assembly then proceed to d d Logic RF Board Assembly d Replace Logic RF Assembly refer to symptom Defective 1c Verify that the fault has been cleared and Re assemble the unit with the new PCB 7 Personal telephone will not a SIM card defective Initially check that the contacts on the card are not recognize accept SIM card dirty Clean if necessary and check if fault has been eliminated If the contacts are clean insert a Known good SIM card into the portable telephone Power up the unit and confirm whether or not the card has been accepted If the fault no longer Exists the defective SIM card should be replaced If the SIM card is not
14. PCH PDN PIN PLMN POTS PSPDN PSTN PTO QOS RAB RACH RBDS RBU RCU REC REL RELP LTP REQ RFCH REN RLP ROSE RXCDR RXLEV RXQUAL SABM SACCH SAPI 38 of46 Norme European de Telecommunications Network Management Network Management Center Operations and Maintenance Off Air Call Set Up Outgoing Calls Barred Operations and Maintenance Application Part previously was OAMP Operations and Maintenance Center Operations and Maintenance Center Radio Part Operations and Maintenance Center Switch Part Open System Interconnection Packet Assembly Disassembly facility Paging Channel Public Data Networks Personal Identification Number Public Land Mobile Network Plain Old Telephone Service basic telephone services Public Switched Packet Data Network Public Switched Telephone Public Telecommunications Operator Quality of Service Random Access Burst Random Access Channel Remote BSS Diagnostic Subsystem Remote Base Station Unit PCN Radio Channel Unit Recommendation Release Regular Pulse Excitation Long Term Prediction Request Radio Frequency Channel Reduced TDMA Frame Number Radio Link Protocol Remote Operations Service Element a CCITT specification for O amp M Remote Transcoder Unit Received signal level Received signal quality Set Asynchronous Balance Model Slow Associated Control Channel Service Access Point Indicator Identifier Synchronization Burst Service Center Signaling Conn
15. eA o Ex UUU qe don 1 oe mes 8 5 2 8 940 p 3 HE m o C242 2 3 5 wu x 0321 ls DOG 8930 1 UU d h 5 F e 5 nnn occu t 4 5 e T im E 5 lt Es CY 629 0202 os gq Ex 8 ma o U801 5 UUU mo 2623 gg 1562 oon cess 2 5 IGE nmm 8 re 18 2 j B 0628 0960 N S Y23530 oon 10 U 319 C Q241 2 os 2 2 eel Ay LO UUU o_o 4700 RO m 9878 8 8 5 fi Ez e 5079 a 2 2 5622 C946 Sv629 U901 gj o c926 5 o da E 7 5 Rss p nes pm 56 lid miei a a e a e mimi z C92 E 8 8 t 5 8 BES EES ae ey 5 5 8 el l l E le IE 8 5 8 B 2 V3682 BOARD OVERLAY BOTTOM SIDE
16. s s o o 7 365 Em Voice Recognition Car Kit Part Numbers for V3682 Voice recognition Car Kit 1 SKN4937A Fuse Cabling and mount 8 2 2 SYN7066C DSP 3 SSN4020A Speaker Fe os 4 SMN4103A Mic up m m 5 SYN7695A Mounting Bracket r7 m 6 TRN5502A Bracket T 7 SKN4491A RF Cable IM E E AI 8 SKN4834A Power Cable SJN8205A Install and User manual SJN8635A Manual Insert The V3682 Voice Recognition Car kit is a professional install handsfree kit with improved full duplex performances for the StarTAC models The Kit uses the latest Digital Signal Processor DSP technology for high quality audio as well as Voice Recognition VR algorythms and includes all basic handsfree components hang up cup DSP HF box speaker directional microphone and cables Key VR Features Activation word to make and answer calls Up to 100 names and phone numbers memory Selectable language prompts up to 7 different languages Key DSP Features Superb full digital audio quality and clarity even at high driving speeds Improved full duplex audio allowing genuine two way conversation Digital noise cancellation filtering out background noise Digital echo cancellation eliminating local and network echoes Standard Features Full hands free capability for comfort and safety communication while driving
17. Autotest mode where the radio is classified at the end of the test as a Pass Fail This can be used to indicate whether or not a unit is performing to spec through the Butt Plug only 30 of46 European Customer Services E 368 HEN SECTION 7 ACCESSORIES 31 of 46 European Customer Services V3682 7 1 Introduction Although the Battery packages are completely different to those used in the other Startac ranges the accessory socket remains standard so a great deal of the Startac type accessories are still compatible Thereis no requirement for any Auxiliary battery Accessories available and compatibility matrix Accessory Blister Generic V3682 penc Cd930 130 Battery Lilon 500 BLS9050 SNN5435 Battery Lilo 1000 BLX9100 SNN5451 Battery NiMH 500 BNX9050 SNN5341 _ Battery LiPoly 800 BPS9060 TBD Std Desktop Charger CHA9150 SPN4573 Desktop Charger CHA9250 SPN4640 _ Desktop Charger CHA9350 TBD Ultra Saver CLA CLA9000 SYN4241 Headset HSK9000 SYN6962 Cradle HUC9050 SYN7698 _ Install Car Kit HFK9050 S8464A _ Pro Install Car Kit HFK9450 SYN7695 cradle Plastic Holster 9150 SYN7678 Leather Pouch CCA9050 TBD Leather Case CCA9060 TBD 32 of46 European Customer Services s
18. Direct RF connection to external antenna for better coverage Directional microphone Intelligent rapid charge Programmable safety timer Entertainment mute Programmable automatic answer Auxiliary alert Packaging Information New retail box descriptions in 9 languages Installation amp User manuals 16 languages 33 of46 European Customer Services V3682 SECTION 8 GLOSSARY OF TERMS 34 of 46 European Customer Services ee 365 8 1 List of Abbreviations Those marked are Motorola specific abbreviations A Interface A3 AS 8 A bis ACCH ACSE AGCH AMPS AOC ARFCN ARQ ASIC AUC AUT H BSC BSIC BSS BSSAP BSSC BSSMAP BSSOMAP BSU BTS CA CBCH cc cc CC CCBS CCH CCCH CDMA CFS CFU CLIP CLIR CM COLP COLR CONF 35 of46 Interface between MSC and BSS Authentication algorithm Stream cipher algorithm ciphering key generating algorithm Access Burst Interface between BSC and BTS Associated Control Channel Association Control Service Element Access Grant Channel Advance Mobile Phone System Advice of charge Absolute Radio Frequency Channel Number Automatic Request for retransmission Application Specific Integrated Circuit Authentication Center Authentication BCCH Allocation Barring of Incoming Calls barring of all Outgoing Calls Base Transceiver Station BTS Color Code Broadcast Control Channel Binary Coded Decimal BTS Control Unit
19. MSN is divided into 4 sections 4 MSN 10 Digits 3 dieits 1 digit 2 digits 4 digits Account Product Code Distribution Center Date Code Year and Units individual serial Le Startac 130 Le Easter Inch Month of Shipment number Figure 5 2 MSN label breakdown IMEI The International Mobile station Equipment Identity number is an individual number unique to the PCB and is stored within the unit s memory The following figure gives a description of the make up of this number lt IMEI 16 Digits J 6 digits 2 digits 6 digits 2 digits Type Approval code Distribution Center Individual PCB Serial Internal use spare factory code Number digits Figure 5 3 IMEI label breakdown Some other label number configurations that will be present will be XCVR NUMBER Identifies type of product i e V3682 Usually SWF number PACKAGE NUMBER Determines type of equipment mode in which it was shipped and language with which it was shipped 22 of46 European Customer Services V3682 SECTION 6 REPAIR AND TEST PROCEDURES 23 of46 European Customer Services Me 7 3652 6 1 Repair Introduction The V3682 is divided into 4 main sections when it comes to part replacability The flip which contains the display module and speaker the mechanical parts the keypad PCB and the main RF Logic PCB If the RF Logic board is required to be changed then a full service tranceiver should be
20. Sequence GSM Test Commands Test Function Name hold down for 2 seconds Enter manual test mode 01 Exit manual test mode O7x Mute RX audio path O8 Unmute RX audio path 09 Mute TX audio path 108 Unmute TX audio path 15x Generate tone 16 Mute tone generator 19 Display S W version number of Call Processor 20 Display S W version number of Modem 36 Initiate acoustic loopback 37 Stop test 38 Activate Mini SIM 39 Deactivate Mini SIM 43 Change audio path 47 Set audio volume 51 Enable sidetone 52 Disable sidetone 54 Show Service Indicator LED 0 Off 1 2 Green 3 Amber Flip must be Closed 57 Initialize non volatile memory 58 Display security code 58 Modify security code 59 Display lock code 50xxxit Modify lock code Display IMEI 980 981 DCS GSM mode 99 Display all display pixels 36XXit 15XX 0 or Omitted Full Rate 90 Vib 1 Enhanced Full rate 91 Ringer 2 Half Rate 2 of46 European Customer Services V3682 5 5 Identity and Security Each Motorola GSM Cellular Cassette will be labelled with various number configurations The following information describes what these configurations mean MSN The mechanical Serial Number MSN is an individual unit identity number and will remain with the unit throughout the life of the unit The MSN can be used to log and track a unit on Motorola s EPPRS system The
21. Signaling channel Dialed Pulse Diversity Radio Channel Unit Discontinuous Reception Direct Transfer Application Part Data Terminal Equipment Dual Tone Multi Frequency tone signaling type Discontinuous Transmission erlang Energy per Bit Noise floor Echo Canceller Ratio of energy per modulating bit to the noise spectral density Extended Group special Mobile Enhanced Full Rate Equipment Identity Register Effective Isotropic Radiated Power Electromagnetic Compatibility Electronic Mobile Exchange European Telecommunications Standards Institute Fast Associated Control channel Full rate Fast Associated Control channel Half rate fast Associated Control channel Frequency correction burst Frequency Correction Channel Forward Error Correction Frame Number Full Rate File Transfer Access Management Global Call Center Gateway Mobile Services Switching Center Gaussian Minimum Shift Keying Group Special Mobile GSM Mobile Station GSM Public Land Mobile Network Handover High Level Data Link Control Home Location Register Call Hold Supplementary Service Home PLMN Hand Portable Unit Half Rate Hopping Sequence Number European Customer Services 5 IMEI IMM IMSI IN INDY ISC ISU ISDN ISUP IWF LAC LAI LAPB LAPDm LPC LR MA MAH MAI MAIO MAP MCC 37 of 46 368 Information frames International Alphanumeric 5 Identification International Mobile Equipment Identity Immediate ass
22. Verify that the Fault has been cleared and re assembles the unit with the new PCB 9 Vibrator feature not functioning a Vibrator defective Replace vibrator If fault still present replace original vibrator motor and proceed to b b Logic RF Board Assembly Replace Logic RF Board Assembly Defective refer to symptom 1c Verify that the Fault has been cleared and re assembles the unit with the new PCB 10 Internal Charger not working a Faulty charger circuit on main Test a selection of batteries in the rear Board pocket of the desktop charger Check LED display for the charging indications If these are charging ok then the internal charger is at fault Replace Logic RF Board Assembly refer to symptom 1c Verify that the Fault has been cleared and re assembles the unit with the new PCB 11 Real Time Clock resetting when Lithium button cell in the Flip may Remove RF Logic PCB from housing standard battery is removed be depleted and insert into known good housing with flip ensure good flex connection Check RTC time does not reset If Ok rebuild with good housing If fault is still present then replace front flip Assy 12 No Weak audio when using headset a Headset not fully pushed home Fully ensure the click is felt on the jack socket b Faulty Jack Socket Defective PCB Replace Logic RF Board Assembly refer to symptom 1c Verify that the fault has been cleared and re assemble the uni
23. at fault proceed to b b Logic RF Board Assembly Replace Logic RF Board Assembly refer to Defective symptom 1 Verify that the fault has been cleared and re assemble the unit with the new PCB 8 Phone does not sense when flip is a Magnet in flip defective Replace Front flip assembly with known good one Opened or closed usually indicated refer to the DISASSEMBLY instructions in this by inability to answer incoming manual Place call to portable phone and verify calls by opening the flip or ability to answer by opening flip If faulty rebuild inability to make outgoing calls phone with new front flip Assy If fault is still present replace original flip assembly and proceed to b 26 of46 European Customer Services V3652 EB SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY b Reed Switch defective Gain access to Keypad board as described in the DISASSEMBLY instructions in this manual Unsolder the reed switch and replace with a known good one Reassemble unit Place call to portable phone and verify ability to answer by opening flip If fault still present replace original reed switch and proceed to c c Keypad board is Replace the Keypad board with a known Defective good one Place call to portable phone and verify that the fault has been eliminated If not at fault proceed to d d Logic RF Board Assembly Replace Logic RF Board Assembly Defective refer to symptom 1c
24. devices used in this equipment are vulnerable to damage from electro static charges Ensure that adequate static protection is in place when handling shipping and servicing the internal components of this equipment 4 2 Recommended Tools The following tools are recommended for use during the assembly disassembly of the V3682 e Anti static Mat Kit 0180386A82 includes Antistatic mat 66 80387A95 Ground Cord 66 80334 36 Wrist Band 42 80385A59 e Plastic Bladed Tool SLN7223A 4 3 Disassembly Procedure The following set of diagrams will demonstrate the correct sequence and action required to disassemble the V3682 The use of the exploded diagram on page 18 may be of some assistance for part recognition 4 4 Assembly Procedure Once the unit is disassembled and the repair is carried out the unit must then be reassembled this is carried out in the exact reverse order as the disassembly 13 of 46 European Customer Services 7 365 HEN 2 Remove the battery 3 Push down on Antenna from pushing from the and screw Antenna Anti bottom and lifting clockwise outwards 1 Remove Battery door by pressing up on latch and pulling door 4 Remove the LED 5 Push tool between latch housing to prize open European Customer Services 7 365 7 Carefully lift the retaining clip on the flex connector Then pull the flex from the connector Remove keypad 8 Lift PCB out of PCB fro
25. for Startac 130 and its main features include Smaller and more stylish form Single Band 1900 MHz GSM Longer Talk time Standby time Large bit mapped 96 X 54 display with 1 line of Icons and Optimax holographic display Class II Sim tool kit Internal headset Potential to support Half Rate and Enhanced Full Rate modes of transmission dependant on Network Asian SMS e Asian Phonebook e Extended GSM The units will be made of a Polycarbonate plastic with the display and speaker fitted within the flip The bottom part of the clam will contain the keypad the LOGIC RF PCB the Mic earpiece flex connection external accessory connector and volume buttons There will be two types of battery doors available each to fit the standard and long life batteries the phone accepts a 3V or 5V mini SIM card which fits into the SIM slot underneath the battery There will be no connection or fitting for an Auxiliary battery The Antenna is usually a fixed stub type antenna The Service indicator will as for other Startac products display a Green light whilst in service a Red light whilst out of service and will flash Amber when roaming Fig 2 1 Mechanical pictorial Overview Headset Jack Socket Service Indicator Mute button 6 IMEI amp MSN Label s A Contacts Connector SIM Contacts Holographic Display Batt Door Release Smart Key 3 of46 European Custo
26. ordered as there is no replacement PCB available Also a personality transfer would be necessary 6 2 Mechanical repairs Assembly replacement level troubleshooting and repair of the V3682 is limited to isolation and replacement of the main mechanical parts only See Exploded parts diagram and associated parts list NB For the immediate future the front housing and flip assemblies will be ordered as 2 separate parts but cannot be disassembled once together 6 3 Basic Modular Troubleshooting The troubleshooting information in Table 2 shows some typical malfunction symptoms and for the corresponding verification and repair procedures refer to the disassembly instructions located in the disassembly section of this manual Section 5 NOTE Defective Logic RF assemblies must be replaced with pre tested pre phased assemblies 24 of46 European Customer Services ee V3652 i Repair Chart Table 2 GSM V3682 Cellular Telephone Troubleshooting and Repair Chart Assembly Replacement Level SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY Personal telephone will not turn on or stay on a Battery pack either discharged or defective Measure battery voltage across a 50 ohm 21 Watt load If the battery voltage is 3 25 V dc recharge the battery using the appropriate battery charger If the battery will not recharge replace the battery If battery is not at fault proceed to b b Battery connectors open
27. t E F s p m m Dm fee SHOULD BE F27 1208041 SSS SSS SS SS SS SS SS SS Y S S wo la senem Y sem Ref 100 1 EE 3 a m el s 100 150 P 54 ee ver fet 573 vco 1 D im Es M N B oe _ 1 es Baro W Il Los LR SEE r 3 pgm m soi erm ens 4 U d is ren P my m iii ipse 88 ias rhe ar HS H ES le ge 55 aL gt pot lg a m E E d ER m m eue rim m PAC_275 065 00 En T gem P nts E E m r Ps gei m M 2 E v ma E um KEY pac mot th DET SW L J i in e PAC_275 _ Be E 4 te ee eee eee eee le LE G TX VCO D TX VCO 710 250 T Severe ns EN m t 093 e E E end MT Ed ri TX VCO sil url zone 0 D TK NCO ne 1 ae asl pP E s h ge
28. 2 Store Message 1 Send message 2 Store message 3 Expiry Period 4 Outgoing message type European Customer Services V3682 Select Phone line Adjust Ring volume 1 Ring only 2 Vibrate only 3 Vibrate then ring 4 No ring or vibrate Standard Tone Ring or Vibrate Set Ringer Tone Music Tone Set Ringer Tone 2 1 Adjust Contrast Lock Now Change SIM PIN mode 1 2 Off Require SIM card pin 3 Change SIM pin Code New security code 1 Extended menus 2 Show time and Date Set Time and Date Set Time format English Language Selection Automatic 1 Battery saving mode 2 0ff 1 Normal Tones 2 Single Tones 3 No Tones Select Keypad tones 1 Status review 2 Master reset 3 Master Clear Phone Status 9 of 46 European Customer Services V3682 NETWORK SELECTION Available Networks Register Now 2 Make Preferred Registration Preferences Frequency of Search Network Search 1 Automatic Search 2 Manual Search 1 Slow Search 2 Medium Search 3 Fast Search 4 Continuous Search 1 Choose From Available 2 Choose From Known 3 Add new Network Code Preferred Networks Add network to List 1 Move to New Location 2 Delete Selection 1 Show last call Show Call charges 2 Total for all calls 3 Credit remaining 1 Show last call Show call timers 2 Tota
29. 3 second until test appears on the display and the correct commands must then be followed Figure 6 1 SIM Card insertion 5 2 Live Sim Card A SIM Subscriber Identity module card will be required to access the existing local GSM DCS cellular network or remote networks when travelling If the roaming agreement has been made with the provider The SIM card contains all the data necessary to access GSM services and also e The ability to store user information such as phone numbers etc e Allinformation required by the network provider to provide use to the network 5 3 Personality Transfer 5 3 1 Introduction Personality Transfers are required when a phone is Express Exchanged or when the main board is replaced The reason for personality transfers are to reproduce the customer s original personalized details such as menu and stored memory such as phone books etc or even just to program a unit with basic user information such as language selection There are two possible methods of transferring this information from unit to unit or with a master transfer card to unit Normal Transfer is used when the customer s original unit still powers up and as discussed above the customers personalized menu selections etc are required to be transferred to the replacement unit Master Transfer is used when the faulty unit will not power up and the transfer is used to configure the replacement board to a set standard Below
30. 6 i 2 5 17 o L202 ss S Q981 EE Lomo z i9 8 zm 5e 2 un 6565 1569 2952 sr E Fl Sie 8r1 8 083 Raas 5262 C913 FL470 B IS 5 g T ua 8 Rss ee 5 NS e s 8 9865 css 3 3 2 s j 8 8 8 C928 t 8 385 8 5 2 le 6528 5 1868 Ri H 5 3 8 J650 J 1457 c x EE lt e ofc Es 478 Res PP z 8 CO 8 pe 8 17980 C986 15 90 g 6 262 5 0545 CO 8 Lit ses ees 8 oo O 2562 E SI fz 3 m Olio 8 N R988 o 22 5900 F 10202 L960 5 C264 81 5 7750 8 nnn coo I 9 0 ED mue 907 D MART DWN JE T D zm mi e 5 alg slg 5 S 8 8 5 Lj USES NOTES gt This Service Manual are Manufacturer intellectual propriety The design and the way the documents are selected placed and related in this data base are the author s intellectual propriety TURUTA
31. ection Control Part Synchronization Channel Service Control Point an intelligent network entity Stand alone Dedicated Control Channel Specification Description Language Slow Frequency Hopping Subscriber Identity Module Short Message Service Short Message Service Call Broadcast SeND Signaling Point European Customer Services SYSGEN TA TA TCAP TCH TCH F TCH FS TCH HS TCP TDMA TE TMN TMSI TN TRX TTY TS TUP VAD VLR VLSI VPLMN XC XCDR 3PTY 39 of46 Signed RESponse authentication Supplementary Service System Simulator Signaling Transfer Point SYStem GENeration Terminal Adapter Timing Advance Transaction Capabilities Application Part Traffic Channel A full rate TCH A full rate speech TCH A half rate speech TCH Transmission Control Protocol Time Division Multiple Access Terminal Equipment Telecommunications Management Network Temporary Mobile Subscriber Identity Timeslot Number Transceivers TeleTYpe refers to any terminal Time Slot Telephone Users Part Unnumbered Information frame Air Interface Voice Activity Detection Visited Location Register Very Large Scale Integration IC Visited PLMN Transcoder Transcoder Three party service European Customer Services V3682 RF SCHEMATICS
32. ed or reproduced in any manner without the express written permission of Motorola Furthermore the purchase of Motorola products shall not be deemed to grant either directly or by implication estoppel or otherwise any license under the copyrights patents or patent applications of Motorola except for the normal non exclusive royalty free license to use that arises by operation of law in the sale of a product v of46 European Customer Services mE 3682 mm 12 Motorola Service Policy for V3682 in warranty 121 Warranty Product will be sold with the standard 12 months warranty terms and conditions Accidental damage misuse and retailers extended warranties will not be supported under warranty Non warranty repairs will be available at agreed fixed repair prices Refer to the latest version of CSB 235 for details Proof of purchase will be required to validate warranty claims 1 2 2 Out of Box Failure Policy Refer to the latest version of CSB 270 for the definition of Out of Box Failures and for specific instructions 1 2 3 Product Support Customers original units will be repaired but not refurbished as standard Level I shops may replace accessories and Level I parts Level II shops may replace non soldered parts Level III shops may perform some board level repairs The U S National Service Center makes all repairs 12 44 Customer Support Consumers should call 1 800 331 6456 Motorola Warranty Authorized Service Centers sho
33. gic RF Board Assembly refer to audio distorted or volume is too RF Logic PCB defective symptom 1 Verify that the fault has been cleared low and re assemble the unit with the new PCB 5 Personal telephone transmit a Microphone connections to Gain access to the Microphone as described in the audio is weak usually indicated by The main RF Logic board are DISASSEMBLY instructions in this manual Check called parties complaining of defective connections If connector is faulty proceed to c if the difficulty in hearing voice from connector is OK proceed to b personal phone b Microphone defective Gain access to microphone Disconnect and substitute a known good Microphone Place a call and verify improvement in portable transmit signal as heard by called party If good re assemble portable with new Microphone If Microphone is not at fault re install original Microphone and proceed to c Logic RF Board Assembly Replace Logic RF Board Assembly refer to defective symptom 1 Verify that the fault has been cleared and re assemble the unit with the new PCB 6 Personal telephone receive audio a Connections to from Gain access to Logic RF board as described in the is weak and or distorted From Logic RF DISASSEMBLY instructions in this manual Check speaker Circuit board defective connection and the flexistrip from the earpiece to the Logic RF circuit board If flex is at fault then replace front flip Assy
34. he downlink frequency Rx 3 0 dc to 5 1V dc battery 4 4V dc to 6 5V dc external connector Typically 225 ma avg 1 1A peak Typically 7 5 ma DRX2 Dimensions 82mm L X 43mm W X 26mm H Size Volume 72 cc Weight 83g Temperature Range 10 to 55 Transmitter Function _ Specification RF Power Output 33 dBm 2dB GSM 30 dBm 2 dB DCS Output Impedance 50 ohms nominal Spurious Emissions 36 dBm from 0 1 to 1 Ghz 30 dBm from 1 to 4 Ghz Receiver Function _ Specification RF Level 102 dBm RX bit error rate 100 k bits 2 Channel Hop Time Time to Camp Speech Coding Function 500 microseconds Approximately 5 10 seconds Specification Speech Coding Type Bit Rate Frame Duration Block Length Classes Bit Rate with FEC Encoding 2 of46 Regular Pulse Excitation Linear Predictive Coding with Long Term Prediction RPE LPC with LTP 13 0 k bps 20 ms 260 bits Class 1 bits 182 bits Class 2 bits 78 bits 22 8 k bps European Customer Services 7 365 EE 2 2 V3682 Overview The V3682 has been marketed as the lightest and smallest dual band mobile phone in the world It is now designed with the new Whitecap Chipset to allow the unit to operate at a lower working voltage and therefore prolong battery life in both Standby and Talk time The holographic display is now fitted into the flip to allow more room on the keypad This product is a replacement
35. ignment message International Mobile Subscriber Identity Intelligent Network Iridium 9500 handset International Switching Center Iridium Subscriber Unit Integrated Services Digital Network ISDN User Part Interworking Function ciphering Key Individual subscriber authentication key Location Area Code Location Area Identification Identity Link Access Procedure balanced channel Link Access Procedure DM mobile D channel Traffic channel with capacity lower than Bm Linear Predictive Code Location Register Mobile Allocation Mobile Access Hunting Mobile Allocation Index Mobile Allocation Index Offset Mobile Application Part Mobile Country Code Malicious Call Identification Mediation Device Mobile Equipment Multi Frequency tone signaling type Maximum Likelihood Sequence Estimator Mobility Management Man Machine Interface Mobile Network Code Mobile Originated Mobile Originated Point to Point messages Memorandum of Understanding Mobile Roaming Number Mobile Station Mobile Services Switching Center Mobile Station Class Mark Mobile Station Identification Number Mobile Station international ISDN number Mobile Station Roaming Number Mobile Termination Message Transfer Part Mobile Terminated Point to Point messages North American Advance Mobile Phone System Normal Burst Network Elements European Customer Services E V32652 NET NM NHC O amp M OACSU OCB OMAP OMC OMCR OMCS OSI PAD
36. is the procedure to set up a Master Transfer Card and to carry out each method of transfer correctly 5 3 0 Normal Transfer 1 Insert transfer card into Donor Unit Turn unit on till Clone appears 2 Enter 021 to upload first block of data Please wait will be displayed 3 Remove card 19 of46 European Customer Services V32652 Insert card into replacement unit unit with new main RF Logic PCB Turn unit on wait till Clone appears Enter 03 Please wait will be displayed while data is transferred Repeat steps 1 6 but enter 0224 at step 2 to transfer data on to Clone card Repeat steps 6 but enter 0254 at step 2 to transfer data on to Clone card 5 3 3 Master SIM Card Creation 1 Insert transfer card into a unit with the desired setup Pwr on and wait till unit displays Clone 2 Enter 024 to copy unit personality onto card Please wait will be displayed 3 Master Transfer card is created 5 3 4 Master Transfer 1 Insert Master Transfer Card explained above into replacement unit Pwr on and wait till unit displays Clone 2 Enter 03 to download data into replacement unit Please wait will be displayed When Clone reappears download is completed 20 of46 European Customer Services C V3682 5 3 GSM Test Commands This is a list of Level 1 and 2 Test commands available to V3682 Table 6 1 Test commands Key
37. l for all calls 3 Reset all timers Set audible Call Timers Single Alert Timer Repetitive Timer Set in call Display 1 Show time per call 2 Show Charge per call 3 Show total Call charges 4 No in call display Call charge settings Reset Call charges On Set Total Charge Limit 2 O0ff Set Charge Type 1 Units 2 Currency 10 of 46 European Customer Services ACCESSORY SETUP NB THIS MENU IS ONLY AVAILABLE WITH EITHER HEADSET PLUGGED IN OR WHEN INSTALLED IN A CAR KIT z 1 On ER Dependant on 2 0ff type of car kit 1 On 2 0ff Automatic answer Automatic Handsfree 1 0n Safety Timer Off 1 0n Auxiliary Alert 2 0ff 11 of 46 European Customer Services 7 365 Em SECTION 4 DISASSEMBLY 5 12 of 46 European Customer Services V3682 4 1 Disassembly Introduction The V3682 has no screws to hold it together and is held together by plastic catches these are delicate and should be parted using the upmost care Also the display flex cable can be torn or broken without too much stress being applied so again caution should be taken on dissassembly or assembly Ensure that a properly grounded high impedance conductive wrist strap is used whilst performing any tasks during the disassembly and assembly of the unit Avoid stressing the plastics in any way to avoid damage to either the plastics or internal components CAUTION Many of the intergrated
38. l numbers My phone number s Fixed dialing Enter Name Number 2 Modify Name or number 3 Erase name or number Find Entry By Location Add Entry Check Capacity 1 No memory restrictions 2 To SIM card memory 3 To phone memory 4 To phone and SIM memory Enter Location 1 Add to Phone memory 2 Add to SIM card memory View fixed dial list Set 1 phone Capacity Stup 1 2 Check SIM capacity 2 0 Dialing 3 Edit Entry 4 Add Entry 5 Erase Entry 1 Phone memory 2 To SIM memory 3 To Fixed Dial list One Touch Dial Setting of46 European Customer Services C V3682 CALL RELATED FEATURES Show battery meter 1 Show ID on next call Restrict my 2 Restrict ID on next call Phone number Call Diverting Talk and Fax 1 2 Off Call waiting 1 0n 2 O0ff Call Barring Bar outgoing calls Bar Incoming Calls Change Bar password Cancel all barring Diver when unavailable T oi Divert Voice calls Divi 5 2 Divert Fax Calls 1 OF Divert Data Calls Cancel all diverting 1 2 Off If not reachable 7 of 46 European Customer Services 7 365 Call Voicemail Received messages Outgoing Messages Cell broadcast Message Settings 8 of46 Messages 1 On 2 0ff 1 Voicemail Number 2 Service Centre 1 Send Message
39. m board front housing 15 of 46 European Customer Services 7 362 4 5 Exploded Parts Diagram SWF3076DA 16 of 46 European Customer Services 4 6 Replacement Parts V3682 Xcvr Item Number SWF3076DA Spare Xcvr Number 1 SE0044AB1Z1 Rear Hsng 2 0104793Z01 Hinge Mechanism 3 5504765702 Frnt Hsng Assy 4 0104792Z01 Flip Assy 5 0185763G01 Keypad PCB 6 SYN6939A Keypad 7 3809378 02 SW Array Domes 8 14004877202 Escutcheon 5403796501 Lens 10 6185833G02 Mic grommet 11 0585699J01 Mic 6mm 12 5009135107 Light Guide 13 6185635 02 Antenna Insert 14 4385988 01 Stubby Antenna 15 0185829002 Batt Door 16 SYN 7117B 17 of46 European Customer Services 7 365 Em SECTION 5 SIM CARDS AND SECURITY 18 of 46 European Customer Services V3682 ee 5 1 Manual Test Mode The GSM Motorola V3682 is equipped with a manual test mode capability This capability allows service personnel to take control of the unit and by entering certain keypad commands make the unit performs desired functions To enter the manual test command mode a GSM DCS test sim Part No 8102430Z01 must be used The test sim is inserted into the SIM slot beneath the battery See figure 6 1 the battery should then be re inserted and the unit powered on The button should then be pressed for approximatly
40. mer Services V56052 2 3 Connector Pinout RF Ground RF In Out RF Ground Battery Feedback Manual Test Line Not connected Not Connected Audio In Audio Out On Off Battery Ground RTN CMP TRU External Analogue Ground 2 4 Talk Times Weight and Volume Matrix Volume Weight Talk Time Standby time Name cubic grams minutes hours cm TBD 53 Transceiver Only 69 72 100 130 70 125 Transceiver with 400 mAh LI Slim 69 77 130 160 95 160 Transceiver with 520 mAh LI Slim 80 92 260 330 190 320 Transceiver with 1000mAh Extended capacity battery TBD TBD TBD TBD Transceiver with 200mAh high performance battery 4 46 European Customer Services E 368 HEN SECTION 3 FEATURE LIST 5 of 46 European Customer Services V32652 3 1 List of Features Available Below are the list of Menu functions available at present all highlighted text are or menu options that may be added in future versions i e on the release of Voice Annotation Below are the list of Menu functions available at present all highlighted text are or menu options that may be added in future versions i e on the release of Voice Annotation h 6 Generation Menu Phone Setup Accessory Setup Only Available with Headset or Car Kit connected PHONE BOOK Personal Numbers Last 10 Calls 1 Last Calls made 2 Last calls received 3 Erase al
41. n situations in which the driver considers it safe to do so 1 3 3 General vii DO NOT allow children to play with any radio equipment containing a transmitter DO NOT operate this equipment near electrical blasting caps or in an explosive atmosphere Mobile Telephones are under certain conditions capable of interfering with blasting operations When you are in the vicinity of such work look out for and observe signs cautioning against mobile radio transmission If transmission is prohibited you must turn off your mobile telephone to prevent any transmission In standby mode the mobile telephone will automatically transmit to acknowledge a call if it is not turned off Refer to the appropriate section of the product user manual for additional pertinent safety information equipment should be serviced only by a Motorola qualified technician of 46 European Customer Services 368 EE SECTION 2 V3682 DESCRIPTION 1 of 46 European Customer Services V32652 2 Specifications of V3682 General Function _ Specification Frequency Range GSM PCS 1850 2 1909 8 MHz Tx 1930 2 1989 8 MHz Rx Channel Spacing 200 kHz Channels 174 GSM 374 DCS carriers with 8 channels per carrier Modulation GMSK at 0 3 Transmitter Phase Accuracy Duplex Spacing Frequency Stability Operating Voltage Transmit Current Stand by Current 5 Degrees RMS 20 Degrees peak 45 MHz GSM 95Mhz DCS 0 10 ppm of t
42. or misaligned Visually inspect the battery connectors on both the battery assembly and the portable telephone Re align and if necessary replace either the Battery or the battery connector assembly Removing the battery connector assembly has to be done with extreme care to avoid damaging the PCB If battery connectors are not at fault proceed to c Logic RF Board Assembly Defective Remove the Logic RF Assembly Substitute a known good assembly and temporarily reassemble the unit Depress the PWR button if unit turns on and stays on disconnect the dc power source and reassemble the telephone with the new Logic RF Board assembly Verify that the fault has been cleared If the fault has not been cleared then proceed to d d Keypad circuit board Failure Replace the Keypad board Temporarily connect a 3 6 V dc supply to the battery connectors Depress the PWR button if unit turns on and stays on disconnect the dc power source and reassemble the telephone with the new Keypad board If the fault is not cleared then proceed to e Display circuit failure Disassemble unit and insert Main RF Logic PCB into new front Hsng with Flip Inset Battery and depress PWR button Ensure unit stays on if OK reassemble unit in new housing assembly 2 Personal telephone exhibits poor reception and or erratic operation such as calls frequently dropping Weak and or distorted audio etc a Antenna is defective
43. poti dit V3682 Level III Service Manual Single Band 1900 MHz GSM 7 365 2 CONTENTS SECTION 1 GENERAL 1 1 1 2 1 3 Introduction Motorola service policy for V3682 in warranty General Safety Information SECTION 2 V3682 DESCRIPTION 2 1 2 2 2 3 2 4 Specifications of V3682 V3682 Overview Connector Pinout Talk time Weight and Volume Matrix SECTION 3 FEATURE LIST 3 1 32 3 3 3 4 3 5 3 6 3 7 3 8 3 9 List of Features available Menu Phone Book Call Related Features Messages Phone Set Up Network selection Call Meters Accessory set up SECTION 4 DISASSEMBLY amp PARTS 4 1 4 2 4 3 4 4 4 5 4 6 Dissasembly Introduction Recommended Tools Disassembly Procedure Assembly procedure Exploded Parts diagram Replacement parts SECTION 5 SIM CARDS AND SECURITY 5 1 5 2 5 3 5 4 5 5 Manual test mode Live Sim Card Personality Transfer GSM Test Command Identity and Security SECTION 6 REPAIR amp TEST PROCEDURES ii 6 1 6 2 6 3 6 4 of 46 Repair introduction Mechanical repairs Basic modular troubleshooting Software Upgrade European Customer Services Page Number vi vii PARUN 24 24 24 27 7 362 SECTION 7 SECTION 8 iii 6 5 6 6 6 7 6 8 7 1 8 1 of 46 Flexing Testing on HP 8922 Testing PCB only on Car Kit Set Up Testing on Go NoGo Tester ACCESSORIES Accessory Statement GLOSSARY OF TERMS
44. t with the new PCB 6 4 Software Upgrade For information on setting up and equipment required for the flashing of software contact Technical Support at 1 877 777 7520 55 6 5 Flexing For information on setting up and equipment for flexing contact should be made with the local technical support engineer 27 of 46 European Customer Services C V3682 6 6 Testing on HP8922 HP8922 GSM Test 83220E Down Converter Power Supply Signal Cable V3682 under Test Audio test cable and adapter See prototype picture Battery Emulator NB At the time of release a final version for the Audio cable was unavailable a photo and part number will be available as soon as the final release is available 28 of 46 European Customer Services 3652 EE 6 7 Testing on Car Kit Set Up SSN4020A Speaker 7h SYN7066C DSP Box SMN4103A Mic Extension Cable SKN4419A Startac handset SCN2636A Junction Box SLN6749A SKN4491A RF Cable V3682 under Test lg m m 2700 external 4 card reader SLN6749A 29 of 46 European Customer Services 3605 Em 6 8 Testing on Go NoGo tester The set up for the GO NOGO tester must be set up as per above The tester must be set up as per GSM specifications The test incorporates the basic live call during which many of the RF parameters are checked This test can be ran in
45. uld call 1 877 777 7520 55 for access to Technical Support 1 25 Replacement Parts Ordering Only shops authorized to carry out repairs will be able to purchase spare parts Orders for spare parts should be placed with the Accessories and Aftermarket Division AAD of Motorola Refer to the latest version of CSB 260 for details vi of 46 European Customer Services V32652 1 3 General Safety Information 1 3 1 Portable Operation DO NOT hold the radio so that the antenna is very close to or touching exposed parts of the body especially the face or eyes whilst transmitting The radio will perform best if it is held in the same manner as you would hold a land telephone handset with the antenna angled up and over your shoulder DO NOT operate the portable phone in an aircraft Switch off your telephone The use of a cellular telephone in an aircraft may be dangerous to the operation of the aircraft disruption of the Cellular Network may occur and is illegal Failure to observe this instruction may lead to a suspension or denial of Cellular Telephone Service to the offender or legal action or both 1 3 2 Mobile Portable Operation Telephone use in Vehicles equipment must be properly grounded according to installation instructions for safe operation Users are advised to turn off their equipment when at a refueling point Safety is every driver s responsibility Cellular telephones should only be used i
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