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1. ert e eed e ee ern 11 13 0 Warranty PoliCy anai 12 SSW 321 D ISSUE 4 01 IMPORTANT INFORMATION FOR CUSTOMER Please fill in before you continue The following information is necessary when calling CEECO for assistance MODEL NUMBER SSW 321 D SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you please have this information available when calling for technical support CEECO Communication Equipment amp Engineering Company 519 S W Park Street Okeechobee FL 34972 863 357 0798 Voice 863 357 0006 Fax SSW 321 D ISSUE 4 01 1 0 INTRODUCTION The practices in this manual provide installation and maintenance information for CEECO Telephone Model SSW 321 D which is a mini Stainless Steel Wall Telephone equipped with the ATD11 automatic dialing board The information in this manual is subject to change without notification For information not included in this manual please call or write CEECO Customer Service 519 S W Park Street Okeechobee FL 34972 863 357 0798 PHONE 863 357 0006 FAX 2 0 GENERAL DESCRIPTION The CEECO Model SSW 321 D Mini Wall telephone is designed for special applications where a telephone must be both sturdy and attractive It is equipped with an ATD 11 automatic tone dialer that will dial a single number of up to eleven 11 digits The auto dialing feature is activated by hookswitch closure when the handset
2. for wet locations C Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface D Usecaution when installing or modifying telephone lines SSW 321 D ISSUE 4 01 7 0 TESTING 7 1 7 2 7 3 7 4 7 5 Program the phone according to section 3 0 Lift the handset Phone waits one and one half to four seconds depending on the position of J2 Section 3 5 The programmed number is automatically dialed The transmitter is muted while the phone is dialing Incoming calls are not recommended but if a call is placed in to the phone and the handset is lifted there is a one and one half to four second delay depending on the position of J2 Section 3 5 the programmed number is dialed and then a normal phone conversation can take place SSW 321 D ISSUE 4 01 8 0 TROUBLESHOOTING GUIDE Always visually check the phone for loose or shorted wires damaged terminals or damaged parts PROBLEM NO DIAL TONE POSSIBLE CAUSE LINE CORD CONNECTOR RJ11C CONNECTOR NETWORK HANDSET ATD 11A BOARD PROBLEM DIAL TONE IS DISTORTED POSSIBLE CAUSE NETWORK HANDSET PROBLEM TRANSMITTER DOES NOT TURN ON POSSIBLE CAUSE HANDSET NETWORK PROBLEM PHONE DOESN T DIAL PROGRAMMED NUMBER POSSIBLE CAUSE ATD 11A BOARD PROGRAMMING SWITCH MATRIX SET WRONG JUMPER IN WRONG POSITION PROBLEM RINGER DOES NOT OPERATE POSSIBLE CAUSE RINGER NETWORK SSW 32
3. is lifted The SSW 321 D is not designed for incoming calls but may still receive them If a call is placed to the phone the automatic dialer will still dial its number when the receiver is lifted off hook 3 0 RECOMMENDED TOOLS AND TEST EQUIPMENT Volt Ohm Meter 1 4 Nut Driver Flat Blade Screw Driver Security Tool CEECO Part Number 301 037 SSW 321 D ISSUE 4 01 4 0 PROGRAMMING NOTE 4 1 4 2 4 3 4 4 4 5 It is recommended that you ground yourself to prevent ESD damage to the PCB s If the number to be programmed is a 1 call position the J1 green mini jumper on the 1 position which will cause the digit 1 to be dialed in front of the other digits If the number to be programmed is a local call position the J1 green mini jumper on the P position which is also the farthest right position If you have difficulty locating the J1 green mini jumper it is the first jumper position you will see just below the right hand corner of the A K main matrix board which contains ten green mini jumpers If a 3 digit area code is to be dialed position the J3 green mini jumper on the 11 position If the number being dialed is within the same area code position the J3 green mini jumper on the 8 position The J3 green mini jumper is located just below the J1 jumper It is the second green mini jumper you will see below the right hand corner of the A K main matrix board Set each of the 10 green mini jumpers o
4. 1 D ISSUE 4 01 9 0 SPECIFICATIONS INPUT POWER LOOP CURRENT IMPEDANCE HEARING AID COMPATIBLE ENVIRONMENTAL ENCLOSURE MOUNTING WEIGHT FCC REGISTRATION UL LISTED NO RINGER EQUIVALENCY TYPE JACK Line Powered 23mA min to 80mA max 600 ohms Meets EIA standards Temp 30 C 22 F to 60 C 140 F Humidity 0 90 non condensating Brushed 16 ga Stainless Steel Vertical surface mount 7 lb BW 88T7 13717 TE T 60F5 0 4A RJ11C SSW 321 D ISSUE 4 01 10 0 PARTS LIST QUANTITY ACCESSORIES 1 OPTIONS PART NUMBER DESCRIPTION ATD 11 301 106 32 1 401 009 301 009 301 528 301 592 321 015 321 016 301 052 301 018 301 054 301 037 301 106 18 1 301 106 12 1 301 106 XX IVC Automatic Tone Dialer 32 ACH Handset w steel Lanyard and Swivel Ringer Network Mechanical Hookswitch or Magnetic Hookswitch Stainless Steel Backplate 1 4 20 x 3 4 Security Screw Grommet Modular Cord Modular Jack Security Tool 18 armored cord handset with lanyard and swivel 12 armored cord handset with lanyard and swivel Other Length Handsets XX denotes cord length Volume Control Push Button and background noise reduction SSW 321 D ISSUE 4 01 11 0 10 11 1 11 2 11 3 FCC NOTICE FCC REGISTRATION AND REPAIR INFORMATION Your new telephone has been registered with the Federal Communication Commission FCC in acco
5. CEECO Repair Department 519 S W Park Street Okeechobee FL 34972 863 357 0798 12 3 NON WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts The customer must pay the shipping costs both directions 12 4 RETURN FOR CREDIT Material may be returned for credit only with prior approval Material authorized for return is subject to a 2096 restocking charge based on the manufacturer s list price Return Material Authorization must be requested within 30 days after original shipment Items returned for credit must be returned in their original shipping container 11 SSW 321 D ISSUE 4 01 13 0 Warranty Policy 13 1 13 2 12 GENERAL CEECO guarantees its products to be free from defects in material and workmanship for a period of 365 days from the date of original purchase CEECO s obligation under this warranty is limited to repair or replacement of any part found to be defective by CEECO UNDER NO CIRCUMSTANCES shall CEECO be liable for loss damage cost of repair or consequential damages of any kind which have been caused by neglect abuse or improper operation of equipment CEECO will repair or replace any unit during this period if found to be defective for reasons other than abuse and improper use or improper installation It is the buyer s responsibility to return the defective unit to the factory CEECO will then repair or replace any defective parts and return them to the b
6. OPIED ATD e P CB TO ANYONE IN ANY MANNER WHATSOEVER OF USED FOR ANY PURPOSE DIER THAN THE SPEDFIC PURPOSE FOR Writ IT 15 PRD WDED TD YOU WiHOLT THE PRIOR AUTOMATIC TONE DIALER WATTEN PEPKISSION OF CEECO 5 0 OPERATION Lift the handset Automatic dialer will call the number programmed Normal phone operation follows SSW 321 D ISSUE 4 01 6 0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS 6 1 Using a 301 037 security tool sold separately loosen and remove the security screw 6 2 The security tool is for a standard 5 32 button head screw generally used on the framework of the phone booths 6 3 Separate the cover assembly from the backplate assembly 6 4 The backplate assembly may be installed on any standard backboard 6 5 Run the inside station wire through the backplate assembly and terminate on to the RJ11C terminal block on the backplate 6 6 The use of a gas tube station protector is recommended The station ground should not exceed 50 ohms 6 7 Plug the modular line cord from the cover assembly into the RJ11C terminal block 6 8 Dress the line cable away from the security screw and install the cover assembly by inserting the tabs into the slots on top of the backplate 6 9 Secure the cover assembly by tightening the security screw WARNING A Never install telephone wiring during a lightning storm B Never install telephone jacks in wet locations unless the jack is specifically designed
7. SSW 321 D ISSUE 4 01 Service Manual For SSW 321 D IP Voice over Internet Protocol ACH Handset cord length Inches M Magnetic Hookswitch CCH Coiled cord length __ Feet 5 10 or 15 BK Braille Keypad PBVC Pushbutton volume control on Handset IVC Internal Volume Control amp C Background noise reduction on Background Noise Reduction Handset ACH Handset Color BR Braille emergency Plate Red Yellow or White Communication Equipment amp Engineering Company 519 S W Park Street Okeechobee FL 33313 Phone 863 357 0798 Fax 863 357 0006 Email info ceeco net Web www ceeco net SSW 321 D ISSUE 4 01 Table of Contents Important Customer Information esent 1 1 0 Introduction A DS tentent Susu tnnt Ranai 2 2 0 General Description I I a a 2 3 0 Recommended Tools amp Test Equipment 2 4 0 Programming htc unku qA 3 4 6 Programming Diagram I uu u 4 5 0 Operation siege 4 6 0 Installation Notes amp Assembly Instructions s 5 JEUDI S 6 8 0 Troubleshooting Guide eerte u 7 9 0 Sp cifications usen dete ie te ette thee ua este q waw 8 10 04 Liste 9 dO PCC NOVICE 10 12 0 Repairand Ret rn
8. e product CEECO is proud to manufacture our telephones in the USA Contact Us 519 S W Park Street Okeechobee FL 33313 Phone 863 357 0798 Fax 863 357 0006 Email info ceeco net Web www ceeco net IaIAWsI pid 519 S W Park Street R Okeechobee FL 33313
9. n the A K main matrix board to correspond to the 10 digits of the number to be dialed The last 3 digits will be ignored if the J3 jumper is on 8 Be sure each green mini jumper is properly positioned to make good contact and dial the intended number Temporarily remove the J2 jumper As accurately as possible measure the time delay between the moment the handset is lifted and the moment the phone receives dial tone Try it several times If this time is consistently 1 second or less position the J2 jumper on the 1 position to set the delay before dialing to 1 1 2 to 2 seconds Otherwise position the J2 jumper on the 3 position to set the delay before dialing to 3 to 4 seconds The J2 mini jumper is the lone green mini jumper located farthest from the right hand corner of the A K main matrix board SSW 321 D ISSUE 4 01 4 6 PROGRAMMING DIAGRAM JUMPER SET TO 17 FOR 1 CALLS SET TO B FOR LOCAL CALLS J3 JUMPER SET TO B FOR LOCAL CALLS SET TO 11 FOR CALLS MATRIX BOARD REQUIRING AREA CODE FOR SETTING AUTO DIAL NUMBER 1633 JUMPER SET FOR 1sec OR Ssec DELAY ILLUSTRATION DEPICTS SETTINGS WHICH WILL AUTO DIAL THE LOCAL NUMBER 587 5430 WITH A NORMAL 1 SEC DIAL TONE DELAY NOTE UNUSED JUMPERS MUST BE REMOVED FROM BOARD RETAIN THEM FOR FUTURE USE CONFIDENTIAL THIS DRAWING AND ALL INFORMATION CONTAINED THEREIN IS COM DENTAL AND IS THE EXCLUSIVE PROPERTY oF eco LAUD May NOT BE C
10. rdance with Part 68 The FCC requires that you be advised of certain requirements involving the use of this telephone CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK The FCC requires that you connect this telephone to the Nationwide Telephone Network through a registered jack provided by the telephone company in your area This jack is a modular outlet which you can order from your local telephone company NOTIFICATION TO THE TELEPHONE COMPANY Before connecting this telephone the FCC requires that you notify your local telephone company business office The number is in the front of your phone book Tell them The line to which you will connect the telephone your phone number and the telephone s FCC registration number and ringer equivalence number These numbers are listed in section 9 0 The FCC further requires that you notify your local telephone company when permanently disconnecting this telephone SSW 321 D ISSUE 4 01 12 0 REPAIR AND RETURN INFORMATION 12 4 WARRANTY REPAIR Any device returned requiring warranty service repair or credit must be accompanied with a Return Material Authorization RMA Form It must include RMA Number return shipping instructions original purchase order number serial number and special marking instructions A tag with the trouble observed must be attached to the defective unit This information must be inside the shipping container 12 2 DIRECT ALL INQUIRES TO
11. uyer free of charge PRINTED CIRCUIT BOARDS Printed circuit boards should not be repaired in the field If a unit is found to be faulty replace it with another unit and return the faulty unit to CEECO for repair Modifications by anyone other than CEECO will void the warranty SSW 321 D ISSUE 4 01 NOTES 13 SSW 321 D ISSUE 4 01 Who we are CEECO has been engaged in the telecommunications industry for over 80 years As a premier designer and manufacturer of both standard and custom telephone solutions CEECO is dedicated to meeting customer s needs Whether the application is Emergency Security Weatherproof Courtesy or Public Telephones CEECO remains committed to delivering high quality and proven technology to this broad range of applications In order to provide effective solutions CEECO stands strong in its ability to understand the unique requirements of its customers and the markets they serve This understanding has allowed CEECO to develop a family of products that offers off the shelf solutions customized options OEM designs to meet unique customer or application requirements In addition to telephone solutions CEECO manufactures and provides telephone equipment such as telephone kits hook switches dials printed circuit boards and keypads Whatever the application may require CEECO is prepared to offer affordable solutions that are Built to Last with customer support that lasts the life of th
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