PERSONA - PDi Communication Systems
Contents
1. 1 SYSTEM LCD Size 10 4 Diagonal Type Amorphous Silicon TFT Thin Film Transistor Format 640 x 480 Pixel RGB Brightness 330 NITS Viewing Angle 55 Vertical 110 Horizontal Contrast Ratio 180 1 Surface Treatment Antiglare Hard Coating Back Lights Quantity 2 Type CCFL Color System Type NTSC 3 58 Color Depth 262 144 Speaker Quantity 1 Location Front Mounted Size 28 5 x 40 mm Impedance 8 ohms Output 1 Watt Max Distortion 10 at 0 8W Earphone Location Side Mounted Size 3 5mm Monaural Yes Stereo No Internal Speaker Disabled during Earphone Use Computer Monitor Capable No Internal DVD No Keylock None TV Disable Available Via IR Remote 2 TUNING Type North American NTSC Type M System Frequency Synthesized Input Impedance 75 ohms Channel Range VHF 2 13 UHF 14 69 CABLE 2 125 Stereo Sound No 3 POWER Multi Voltage Yes Externally Powered Yes External Power Source Required DC Voltage 18 32 Volts DC AC Voltage 18 32 Volts AC Power Consumption 15 Watts Standby Power 5 Watts Protection 7A 125V Fuse Internal Coax Powered Yes Power and RF Diplexed 4 REGULATION Safety Testing Laboratory Underwriters Laboratories Document Number PD196 068 R2 Page 7 of 24 Testing Type UL and cUL Healthcare Certified Yes UL6500 and cUL6500 Interference FCC CFR 47 Part 15 Class B DOC Class B2. Feature Power on Channel and Speaker menu 4 Replace speaker 5 Check sound If sound missing replace main chassis Document Number PD196 068 R2 Page 22 of 24 SYMPTOM PICTURE OK NO EARPHONE SOUND CHECK PON Verify earphone is fully inserted into TV s earphone jack Try a different earphone Verify TV is not muted Adjust for maximum volume Replace Earphone Jack NO COLOR RON gi Tune TV to another channel Check for color Increase color in Setup Picture menu Verify correct voltage is used to power TV Verify correct Signal type is set in Setup Channel Setup menu Replace main chassis CAN NOT TUNE A DESIRED CHANNEL Pons gi Verify channel is programmed into current tier Tune to channel with remote Tune to channel with TV keypad Verify correct Signal type is set in Setup Channel Setup menu Replace main chassis TV KEYPAD INOPERATIVE MB GOIN Verify TV is correctly powered Check TV operation with remote control Verify J11 Ribbon connector is seated If inoperative replace keypad If still inoperative replace main chassis KEY ON TV KEYPAD INOPERATIVE PO Nic Verify key is active in current TV tier and mode Press key and check for audible click If Key will not click replace Keypad If Key inoperative replace Keypad SNOWY PICTURE a o N Verify TV RF signal level is 1
3. IR Ribbon to a J11 Main PCB N IR Speaker Board Page 18 of 24 Speaker Assy J PD106 431 mang Document Number PD196 068 R2 Safety Checks Before returning the P10LCD to service the following safety checks should be performed 1 2 PARTS PLACEMENT Confirm that the screws parts and wiring which were removed to allow servicing are put back in the original positions SWIVEL RESISTANCE TEST 1 2 AC LEAKAGE CURRENT TEST Following re assembly of the P10LCD always perform an AC Leakage Current Test Use either an approved hospital leakage meter or the R C network shown SWIVEL LEAKAGE a Expose the mounting swivel Measure the DC resistance between the input coax shield and swivel as shown The resistance value should read greater than 4 Meg A lesser reading indicates a possible insulation breakdown or short between the internal metal U Bracket and chassis ground which could increase leakage currents touchable by the patient It is recommended that the reading of the swivel resistance be recorded as part of the service record Power the TV using an approved external 28 VAC power supply DO NOT USE A LINE ISOLATION TRANSFORMER DURING THIS TEST Connect one side of the R C network to a good earth ground such as a water pipe conduit etc Touch the other side of the R C network to the top of the metal swivel Measure the AC voltage drop across the R C network The measured Dit voltage m
4. by PDI must first satisfy themselves thoroughly that neither their safety nor the safe operation of the equipment will be compromised by the service method selected Product Safety Servicing Precautions 1 MODIFICATIONS Do not attempt to modify this product in any way without written authorization from PDI Unauthorized modifications will not only void the warranty but may lead to your being liable for any resulting property damage or user injury 2 POWER SOURCE Use only a power source from a CSA Certified UL Approved Class 2 Power Supply suitable for use in a Health Care Facility This TV will operate on either DC or AC voltage 3 X RAYS X Ray Radiation is not a concern since this TV does not incorporate a CRT 4 REPLACEMENT PARTS Parts critical to the safe operation of this television are marked with a on schematics or drawings Replace only with the part number specified 5 SAFETY CHECKS This hospital grade television requires special safety checks before returning to service Observe and follow the Safety Check section in this service manual Document Number PD196 068 R2 Page 2 of 24 Table of Contents Ee Ee 2 Product Safety Servicing Precautions anna aawnnGanaNNGCNAGGGKKNGG0nKKGKnaGGGaKasanannnnaan0n 2 Table of Contents iamini Ante ete ev BINILING NAA garde 3 Copyright Disclaimer and Trademarks sana sawanaawananananaaasanaanasansnasasnaaananaaanasssanaasanans 4 Regulatory tere 4 Product ldentticatlom saaan
5. 0dbmv 2dbmv Tune to another channel Verify correct Signal type is set in Setup Channel Setup menu Replace main chassis NOISY PICTURE Document Number PD196 068 R2 ab Verify TV RF signal level is 10dbmv 2dbmv Tune to another channel Turn off nearby equipment if possible and isolate noise source Move TV and cables to minimize or eliminate noise Replace main chassis Page 23 of 24 PDI Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA Internet http Awww pdiarm com email pdi pdiarm com PH 937 743 6010 FX 937 743 5664 Document Number PD196 068 R2 Page 24 of 24
6. ANA NANA ANAN ANG PANDIGMA DAANAN AA 5 Remote Control naaa GAN INDAK ANNA NA 6 General Speciation AA PR 7 Disinfecting and Cleanimg NAGKNNAANENAKAG NANG KCNAAGANNAKGCNAGKCNNNAN AnG KananNn 12 Ridden Factory Menu citi actin tii adit ened paid nadie an pide aie at 13 Picture and Power Supply Adjustments eseeeeeeeeeeeiresiresiresirssinssinssrisssrnnsrnssrnnstnssrnnsrnnsrnnsnnnt 14 Ne CEET EE 15 Mit Adjustment rana anan ite IER LA ABA ec 16 Main Circuit Board Interconnections AN ANNGCNAGGGNANGKCNNNGGNANGNGnKAKa0nAKK nn nKKaNNa 17 IR Speaker Board Interconnections ccceccceceeeeeeececeeeeeceaeeeeaeeceeeeeceaeeesaaeeeeeeesecaeeesaeeseneessaees 18 TEE e EE 19 Schematic 84 Troublesbooting cae eeeaaeeeeeeeseeeeeeeaaeedeaaeseeeescaeeesaeeseaeeseeaeess 22 Document Number PD196 068 R2 Page 3 of 24 Copyright Disclaimer and Trademarks Copyright PDI Communication Systems Inc claims proprietary right to the material disclosed in this service manual This manual is issued in confidence for servicing information only and may not be used to manufacture anything shown herein Copyright 2004 by PDI Communication Systems Inc All rights reserved Disclaimer The author and publisher have used their best efforts in preparing this manual PDI Communication Systems Inc makes no representation or warranties with respect to the accuracy or completeness of the contents of this manual and specifically disclaim any implied warranties
7. PERSONA Hospital Grade LCD Television For Serial Numbers xxxx xxxxxx A Model P10LCD Color Television Better Solutions Are Within Reach Document Number PD196 068 R2 Page 1 of 24 Voltage Range AC 18 32 Volts DC 18 32 Volts Graphical Symbols This lightning flash with arrowhead symbol within an equilateral is intended to alert the user of the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user of the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance This service manual contains various CAUTIONS and WARNINGS indicated by triangular warning symbols which should be read and understood in order to minimize the risk of personal injury to service personnel and customers The possibility exits that improper service methods may damage the equipment or result in property damage or user injury It also is important to understand that these CAUTIONS and WARNINGS are not exhaustive PDI could not possibly know evaluate and advise the service industry of all conceivable methods in which service might be done or of the possible hazardous consequences of each method Accordingly a servicer who uses a service procedure or tool which is not recommended
8. X Radiation N A Manufacturing Origin United States 5 ON SCREEN DISPLAY Menu Type Character Menu Entrance IR Remote Control Only Format 15 Rows by 30 Columns Colors 15 Foreground 7 Background Menus Picture Brightness Yes Contrast Yes Color Yes Tint Yes Channel Setup Signal Air CATV CATV IRC CATV HRC Autoprogram Free Programmable Tier Basic Programmable Tier Premium Programmable Tier Clear Service Level Free Erasable Tier Basic Erasable Tier Premium Erasable Tier Add Delete Channels Free Individual Channels Basic Individual Channels Premium Individual Channels Copy Service Levels Yes Tier to Tier Copy Features Power ON Channel amp Spkr Selectable by Tier Free Start Channel Speaker On OFF Basic Start Channel Speaker On OFF Premium Start Channel Speaker On OFF Volume Limiter Yes Caption Text Mode Enabled Disabled Language English French Spanish Service Levels Disabled Free Basic Premium Paid Yes No Self Rent Locked Unlocked Channel Number Yes Channel Labels No Sleep Timer No Sound Mute Yes V Chip Rating No 5 FEATURES Sleep Timer No On Off Timer No Auto Shut OFF Yes Disable Mode Empty Blank Tier Document Number PD196 068 R2 Page 8 of 24 Auto Degauss N A Anti Theft Alarm No Rental Yes Service L
9. bleshooting The P10LCD is manufactured with the intention for board level replacement only Component level trouble shooting is not supported A detailed schematic is not provided The only board level component available for field replacement is the earphone jack 4 D on TO 3 ny Earphone Jack PD143 172 ight 2004 PO Communicati Z002 ion Systems Inc POL 200 Sie U PD118 069 Droht 8 c ooo a ooo ooo jog ooo0o000 opooo o i ogaao rrr 5 gon aleleic D7 06 05 UPI SYMPTOM TV DEAD Verify TV is connected to a coaxial powered cable 2 Check F1 7A 125V 3 Verify J11 ribbon connector is seated 4 Verify J5 ribbon connector is seated 5 Replace main chassis BLACK PICTURE SOUND OK 1 Check for on screen menu and adjust for maximum brightness and contrast 2 Verify J5 ribbon connector is seated 3 Verify 12V peak 62 Khz switching voltage waveform is present on both terminals of C86 4 If switching voltage missing replace main chassis 5 If switching voltage present replace LCD Panel PICTURE OK NO SPEAKER 1 Verify TV is not muted Verify cable is seated into J11 on SOUND Main Chassis and into J2 of IR Board 2 Verify Earphone is not being used 3 Verify TV speaker has not been disabled for the current Tier in the
10. ed 3 5MM External Speaker No Power RF Input F Type 7 REMOTE IR Format Custom IR Range Range Limited to1 Meter Power Source AAA x2 Total Keys 29 Keys Power Yes 1 Yes 2 Yes 3 Yes 4 Yes 5 Yes 6 Yes 7 Yes 8 Yes 9 Yes 0 Yes 100 Yes Last Yes CH Up Yes CH Down Yes Vol Up Yes Vol Down Yes Setup Yes Mute Yes Feature Yes Enter Yes CC Closed Caption Yes Paid Yes Locked Yes Unlocked Yes Disabled Yes Free Yes Basic Yes Premium Yes Blank s Yes Non Functional 8 PHYSICAL Cabinet Document Number PD196 068 R2 Page 10 of 24 Size 12x3x 15 5 Wx D xH inches Finish Smooth Ventilation Bottom and Sides Only Top None LCD Screen Protector Yes Supplemental Non Scratch Weight Approx 7 Ibs Ambient Temperature Operating 15 C to 30 C Storage 20 C to 60 C Relative Humidity 5 to 80 Operational 9 SERVICE Reliability MTBF 50 000 Hours Minimum Service Information amp Parts Service Manual Yes Parts List Yes Transportation Standard Meets ISTA Test Procedure 1G Document Number PD196 068 R2 15 1 Mes 3 Disinfecting and Cleaning The P10LCD should be disinfected before performing any service The following procedure is only a recommendation Your hospital or company may have a different procedure to follow CAUTION Before using any cleaning or disinfecting agent on the P10LCD per
11. evels 3 Rental Lamps 3 Red Green Amber Patient Self Rent Yes Programmable Payment Lamp Yes Non Volatile Memory Yes Last Channel Yes Last Volume Yes Power On Channel Yes Selectable per Tier Direct Channel Entry Yes Active Tier Channels Only Channel Numbers Yes Hospital Welcome Channel Yes Selectable on per Tier Basis Comb Filter Yes Auto Channel Memory Yes Closed Captions Yes CC1 CC2 TEXT1 TEXT2 Text Mode Disable Yes Speaker Mute Yes 6 KEYPAD CONTROLS Switch Type Domed Membrane Tactile Feedback Yes Actuation Force 12 Ounces Life 1 000 000 Cycle Minimum Front Power Yes Volume Up Yes Volume Down Yes Channel Up Yes Channel Down Yes Mute Yes CC Yes Feature Yes Enter Yes 1 Yes 2 Yes 3 Yes 4 Yes 5 Yes 6 Yes 7 Yes 8 Yes 9 Yes 0 Yes Last Yes 100 Yes Cursor Up Yes Cursor Down Yes Cursor Left Yes Cursor Right Yes Rear Controls None Document Number PD196 068 R2 Page 9 of 24 Indicator Power Yes Green LED Stand By No Terminals Video Input No Audio Input No Video Input No Video Output No S Video Input No S Video Output No Earphone Yes Side Mount
12. firmware checksum values indicating which revision is currently programmed into each of the TV s two microprocessors 4 Exit the service menu by turning the TV OFF Or after 30 seconds the TV will automatically turn itself OFF Document Number PD196 068 R2 Page 13 of 24 Picture and Power Supply Adjustments Picture The LCD display does not use magnetic deflection like a CRT tube display and does not require any internal adjustments Dynamic picture adjustments to Brightness Contrast Color and Tint are available using the IR Remote Control part number PD108 412 using the Setup Picture Menu Power Supply Alignment The P10LCD television utilizes a fixed voltage switch mode power supply Internal power supply adjustment is not necessary Document Number PD196 068 R2 Page 14 of 24 Pan Adjustment Tighten or Loosen Tension Nut to Adjust PAN Friction Document Number PD196 068 R2 Page 15 of 24 Tilt Adjustment Remove Access Cover Adjust Tension Nut to Hold Tilt Position Replace Cover geoeopsngpe E Spacagees Zeogggagonn F Document Number PD196 068 R2 Page 16 of 24 Main Circuit Board Interconnections LCD Panel Coax Swivel Data Ribbon Cable Assy PD106 430 LCD Panel S Backlight Connector LCD Panel RS Keyboard Backlight Ribbon Connector Document Number PD196 068 R2 Page 17 of 24 IR Speaker Board Interconnections EMI Shield AIC Sir N
13. form a spot check by wetting a small area of the cabinet Verify the agent does not discolor or deteriorate the cabinet Disinfecting 1 The P10LCD has been designed to withstand up to a 5 chlorine based disinfectant Many alcohol and ammonia based disinfectants have also been tested with success However before using any cleaner or disinfectant spot check a small area on the cabinet 2 Apply the cleaner or disinfectant per its recommended instructions Note most disinfectants require a waiting time following application and prior to wipe down Cleaning Stubborn ink and other scratch type marks may prove difficult to remove A dilute solution of Isopropyl alcohol will generally work when all else fails However full strength Isopropyl will remove the cabinet s paint Use with caution Document Number PD196 068 R2 Page 12 of 24 Hidden Factory Menu A hidden factory service menu is available to the knowledgeable service man using the following procedure To access the menu use the PDI remote control part number PD108 412 1 With the TV turned OFF activate the hidden factory menu by pressing the following IR remote key sequence SETUP SETUP 44 0 2 TheTV will turn ON automatically The factory screen is displayed PDI Communications Systems Inc PDI P10LCD LCD Healthcare Television Main Sfw V 1 00 CKSUM 1C0D KBIR Sfw V 11 CKSUM 6895 3 The service menu consists of one read only menu screen which provides
14. lower right corner of the product label 0123 456789 A Serial Number Format Explanation a Digits 01 are year of manufacture Example year 2003 would be 03 b Digits 23 are week of manufacture Example13 would be week 13 c Digits 456789 is the TV unit serial number Example 000001 is the first unit manufactured d Letter A is single letter denoting the TV model revision level For example A would be the initial model First model revision would be B The second model revision would be C and so on Document Number PD196 068 R2 Page 5 of 24 Remote Control The P10LCD requires a remote control part number PD108 412 to program the set You will NOT find a remote control packed with the television The remote control is shipped separate from the television The remote control has a limited range to prevent dual programming of an adjacent room TV Stand within 3 feet or closer from the front of the TV to use the remote PROGRAMMING REMOTE PD108 412 FEATURE CLOSED CAPTIONS TIERS Set current service level tier directly without accessing setup Menu O O Activates On Screen Programming Menus KT Peer Eterrgt TE PAID Turns TV Rental Lamp On FEATURE LOCK Enable or disable Feature button for rental operations PO 102 412 NOTE All non labeled buttons inactive Document Number PD196 068 R2 Page 6 of 24 General Specification
15. of merchantability or fitness for any particular purpose and shall in no event be liable for any loss of profit or any other damages including but not limited to special incidental consequential or other damages The information contained herein is believed accurate but is not warranted and is subject to change without notice or obligation Trademarks All brand names and product names used in this manual are trademarks registered trademarks or trade names of their respective holders PDI and Better Solutions Are Within Reach are registered trademarks of PDI Communication Systems Inc Springboro Ohio Regulatory Information FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential or commercial installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician f
16. or help Underwriters Laboratories The model PDI P10LCD Hospital Grade LCD TV is a specialized LCD television and should be installed to National Electrical Code specifications ENG L US This device is safety tested and listed by the Underwriters Laboratories as a product suitable for use in health care facilities in both the United States LISTED and Canada Document Number PD196 068 R2 Page 4 of 24 Product Identification PRODUCT LABEL The P10LCD is easily identified using the product label located in the center of the back cabinet Mi b LI Communication a Systems Inc Hospital Grade PERSONA LCD TV LCD TV Receiver RATED 28V 60 Hz 15W C US Geo PDI Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA LISTED For additional information please refer to the user instructions THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE CONDITION THAT THIS DEVICE DOES NOT CAUSE HARMFUL INTERFERENCE ATTENTION RISK OF ELECTRIC SHOCK RISQUE DE CHOC ELECTRIETUE DO NOT OPEN NE PAS QUVRIR AFIN DE REDUIRE LES RISQUES DE CHOC ELECTIQUE NE TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PAS RETIRER LE COUVERCLE OU LE PANNEAU ARRIER REMOVE COVER OR BACK NO USER SERVICEABLE PARTS a AU THe RARE YAR QUALIFIE K WAY UOT LM AA A A D TTT MADE IN USA FABRIQUE EN USA 01 23 456789 A i SERIAL NUMBER The serial number is located at the
17. ust not exceed 0 10 volts SEH RMS 100 millivolts RMS This corresponds to 100 microamperes of AC current Any value exceeding this limit constitutes a potential shock hazard and must be correct immediately Record the reading as part of the service record Document Number PD196 068 R2 Page 19 of 24 EARPHONE JACK LEAKAGE e Now connect one side of the R C network to a good earth ground such as a water pipe conduit etc Touch the other side of the R C network to the metal ring on the earphone jack f Measure the AC voltage drop across the R C network The measured voltage must not exceed 0 10 volts RMS 100 millivolts RMS This corresponds to 100 microamperes of AC current Any value exceeding this limit constitutes a potential shock hazard and must be correct immediately g Record the reading as part of the service record 1 000 ohm lt 100 millivolt Document Number PD196 068 R2 Page 20 of 24 Exploded Assembly View Mounting Screws Not Shown for Clarity o Adj C e Socket Head Cap Screw SC Se SC ng PDISHCS 2520 150 Rear Housing PD133 587 aa Lid Seal PD133 589 Um Top Shroud PD133 588 Paba pp S Coax Cable Assy P PD106 430 gt Main Chassis Printed Circuit Board PD128 1378 ao LCD Panel PD289 101 Anti Glare Window Assy PD133 593 Speaker Assy PD106 431 N Front Housing PD134 237 Document Number PD196 068 R2 Page 21 of 24 Schematic 4 Trou
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