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Electra Elite 192 General Description Manual

1. 5 14 8 1 Transmission Network and Control Specifications 5 14 CA ERU dut ela 8342 Wee ERES 81 3 Gc REN m A ae Section 9 Dialing Specifications ns 5 16 Dial Puke Address santa 5 16 9 2 Dual Tone Multifrequency DTMF Address Signaling 5 16 Section 10 External Equipment Connection T 10 1 Music Sources for Music on Hold via RSU 5 17 10 2 Music Source for Station Background Music via COI 5 17 103 EMS Paging zoss sini 5 17 10 4 External Tone Ringer Night Chime Output 5 18 ii Table of Contents Electra Elite Issue 6 LEE 6 16 1 session 5 18 d t NULL esam 5 18 IN sr eee ieee eset 5 18 Section 11 Battery Backup 5 18 5 18 11 2 Memory iia ii 5 18 General Description Manual iii Issue 6 THIS PAGE INTENTIONALLY LEFT BLANK Electra Elite Table of Contents Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 Figure 1 7 Figure 1 8 Figure 1 9 Figure 1 10 Figure 1 11 Figure 1 12 Figure 1 13 Figure 1 14 Figure 1 15 Figure 1 16 Figure 1 17 Figure 5 1 List of Figures Syslem Coniguration EXA A AAA 1 6 ETU ans TT ENT 1 8 Electra Elite Multiline TETERA 1 11 Electra Professional Mu
2. Unit ee Height Width Depth MIFM U10 349 g 60 mm 240 mm 195 mm OPX 2 U10 ETU ODDS 1 95 mm PBR U10 ETU ioe 9 eu 240 mm 1 95 mm PRT 1 U10 20 ETU aa I mee Es el 1 95 mm RAK U10 Unit ou zn aah ie SLI 4 U10 ETU an 4 o 1 35 mm SLI 8 U10 ETU RA S ond 1 95 mm SLT 1 U10 ADP pond las vis E a 1 sori TLI 2 U10 ETU i m om Pe i VDD U Unit gt s i ne 278 m VDH2 8 U10 ETU E ins 1 95 mm VMS 2 4 8 U10 ETU 5 Es VRS 4 U10 t d y ko EM 1 4 WMU U Unit oui d dl cim 151 mm 180 mm WMU W Unit 522 nt T AME s Shipping weight includes the shipping carton Shipping weight includes the shipping carton and documentation 5 10 Hardware Specifications Electra Elite SECTION 6 AUDIBLE AND VISUAL INDICATIONS General Description Manual 6 1 6 2 Issue 6 Tone Patterns Table 5 7 Tone Patterns lists the frequency and the pattern for the tones Tones are used to inform Electra Elite 192 station users of system functions such as dial tone busy tone or ringback tone Multiline Terminal LED Flash Patterns The Electra Elite 192 System has 2 color LEDs Green is used primarily for I Use conditions and for outside calls Red is used primarily for Other Use conditions and internal calls Refer to Table 5 8 Multiline Terminal LED Flash Patterns Issue 6 Electra Elite Table 5 7 Tone Patterns Frequenc
3. Least Cost Routing Electra Elite Multiline Terminal Dierm Series E Multiline Terminal Headset Attendant Single Line Console Telephone Voice over Internet Protocol VoIP Trunks pier ISDN EXTender Plus Telecommuting y 22 222 ptem Cordless II Figure 1 1 System Configuration Example Introduction Electra Elite SECTION 3 SYSTEM DESCRIPTION Issue 6 The Electra Elite 192 System uses a universal port concept These ports support telephones outside lines and other circuits and devices The assignment of ports is flexible but the system configuration determines the number of ETUs that can be installed The maximum number of devices that can be supported by the system are shown in Table 1 1 Maximum Capacities for Devices Supported by the System Table 1 1 Maximum Capacities for Devices Supported by the System Basic KSU Basic KSU Devices Basic KSU One Expansion Two Expansion KSU KSUs Universal port 64 128 192 Outside lines CO PBX DID ISDN TIE T1 or 56 64 64 FT1 or VoIP Multiline Terminals including CAR key assignment ep ue TEM Attendant Consoles 4 4 4 Internal Talk Paths Multiline Terminal Non Blocking Non Blocking Non Blocking Single Line Telephones 56 118 118 General Description Manual The universal port technique provides flexibility for meeting various customer requirements by allowing a
4. Hold Recall Green Transfer Recall Green Live Monitoring Mode Green Message Waiting on Line Key Red Microphone ON Red 1 0 Red Lingkey ICM Incoming Call Rd Voice Over Broker Red Incoming Internal Call Red Es Incoming Outside Call Green Large LED Message from Attendant Green b Voice Mail Message Red m wm ee ON Red System Data Entry Red Conference in Progress Barge In Red All Conference Circuits Used Red Conf Hold Conference Call Red E ICM Call Hold E E E SPD Confirmation A Incoming Trunk Red Exclusive Hold Green L LL LLL LL I ge User Ringing Line Preference Red Voice Over with Broker s Call Green Callback Set Red Auto Repeat Set Red ON to set function Red Call FWD All Calls Set Use Hold ir DND Call FWD All Calls Set a BLF or Special Mode while pressing Feature Red DSS Key or going off line 0 0 5 1 0 1 5 2 0 sec General Description Manual 5 13 Issue 6 SECTION 7 OUTSIDE LINE TYPE
5. 5 5 Table 5 4 Cabling Reg itemermnts for Up E 5 5 Table 5 5 lx Et usui et 5 6 Table 5 6 P 5 7 Table 5 7 TOS n 5 12 Table 5 8 Terminal LED Flash manne td est 5 13 General Description Manual vii Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK Table of Contents Chapter 1 Introduction Introduction CHAPTER 1 SECTION 1 CORPORATE OVERVIEW SECTION 2 SYSTEM OVERVIEW General Description Manual Founded in 1899 NEC is the only corporation in the world to be consistently ranked among the top 10 vendors of computers communications and integrated circuits NEC America Inc a subsidiary of NEC Corporation was founded in 1963 From that single sales office in downtown Manhattan New York NEC now has multiple sales and service locations to serve all of the United States Canada and Puerto Rico with diverse portfolio of telecommunications products NEC America was the first to offer skinny wire and digital key telephone systems The Electra Elite 192 system is a complete communications system that enhances productivity and controls costs lts objectives were based on four Es Easy to Install Easy to Maintain Easy to Expand and Easy to Use all at a reasonable price The Electra Elite System like all NEC communicatio
6. The operating mode can be configured per but not per port V 4 VOICE OVER SPLIT By dialing an Access Code a station user can voice override the conversation between another station user and another party When the conversation is interrupted the other party cannot hear the Voice Over V 5 VOICE PROMPT This feature provides voice guidance for assisting station users with tones such as call waiting tone and internal dial tone A VRS 4 U10 ETU must be installed W 1 WIRELESS Using a PS II the features and benefits of the desktop telephone are provided without the inconvenience of having to stay close to the Desktop A BSU 2 U10 ETU interfaces the KSU to an antenna unit called a Zone Transceiver ZT Il These units are placed throughout the facility to manage calls through a network for wireless communication using D M PS Ils 2 42 Features Chapter 3 Equipment Equipment CHAPTER 3 SECTION 1 EQUIPMENT LIST The following table lists all equipment used with the Electra Elite System The equipment name a description of the equipment and the maximum quantities that are allowed for a Basic KSU a Basic KSU with one Expansion KSU and a Basic KSU with two Expansion KSUs are included in the table The Equipment Name is listed alphabetically by category Equipment Name Basic 1 Basic 2 Description Basic KSU Expansion Expansion KSU KSUs Key Service Units Power Supply Units and Adapter
7. 16 Conference Ports 2 ETUs 16 Conference Ports CTI VP 4 8 12 16 U10 ETU This ETU is 4 8 12 or 16 port Digital Voice Mail system with ports that can support TeLANophy inbound outbound faxing Hospitality HVM applications It can be installed in one of the interface slots This ETU shares the total number of station ports in the system 1 ETU DPH 4 U10 ETU The Doorphone interface ETU allows four DP D 1A Doorphones to be connected Two simultaneous calls are allowed and four Door Lock Release relays are provided This ETU is installed B64 U10 KSU in slots 51 58 in the 1 ETU 1 ETU 1 ETU ESI 8 U10 ETU The Electronic Station Interface ETU contains eight circuits Each circuit can support any Attendant Console Multiline Terminal or Single Line Telephone adapter This is installed in slots 51 58 in the basic B64 U10 KSU or expansion B64 U10 KSU The maximum number depends on other station cards installed This ETU shares the total number of extension ports in the system 7 ETUs 56 Extensions 15 ETUs 120 Extensions 15 ETUs 120 Extensions FMS 2 4 8 U10 ETU This is installed in one of the interface slots It has two four or eight channels of built in Voice Mail The system recognizes this as VMS 4 8 U10 ETU This ETU shares the total number of station ports in the system 1 ETU
8. P 3 POOLED LINE OUTGOING This feature allows Multiline Terminal users to seize an outside line one Pooled Line key One Pooled Line key can accommodate a Trunk Group or Route Advance Block P 4 POWER FAILURE TRANSFER Power Failure Transfer ensures that a customer has access to the Central Office network during a power outage The CO PBX tip and ring are automatically transferred to the tip and ring of a preselected Single Line Telephone The Single Line Telephone can function in the system during normal operation or be used during a power failure Each B64 U10 KSU provides three circuits for this feature When power returns any ongoing conversation is disconnected P 5 PRESET DIALING Preset Dialing enables a Multiline Terminal user to originate an outgoing call by predialing digits on the keypad After dialing the number the user can go off hook press the Speaker key or press a line key to make the call System Software S2000 or higher is required 2 32 Features Electra Elite P 10 P 11 General Description Manual Issue 6 PRIME LINE ASSIGNMENT This feature allows a station user to go off hook and originate an outside call from the trunk assigned as the Prime Line without pressing the line key This feature allows the assignment for a trunk Trunk Group or Route Advance Block PRIVACY ON ALL CALLS The system provides complete Privacy on All Calls station user cannot enter another conversation unless al
9. Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system When present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the applicable electric inspection authority or electrician Issue 6 DISPOSAL Electra Elite The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Numbers of all the devices does not exceed five This equipment has been listed by the Canadian Standards Association and found to comply with all applicable requirements of the standard for telephone equipment C 22 2 No 225 This equipment meets IC requirements CS03 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le present appareil numerique n emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de Classe A prescrites dans le reglement sur le brouillage radioelectrique edicte par Industrie C
10. 4 2 Installation Programming and Maintenance Overview Electra Elite SECTION 3 MAINTENANCE General Description Manual Issue 6 User Programmable Features Multiline Terminal users can also program the following features from their station Ringing Line Preference Feature Access and or One Touch keys e g Speed Dial or Direct Station Selection Speed Dial Multiline Terminals without programmable One Touch keys and Single Line Telephones can be used to program Station Speed Dial memories Attendant Positions can be used to program System Speed Dial memories and the System Clock Calendar Installing Interface ETUs without Disrupting Ongoing Calls Each interface and optional ETU has an ON OFF switch with an LED indication of power status An interface ETU with this switch OFF can be removed or installed with the system power on The combination of status indication and ETU replacement with power on allows the maintenance technician to replace suspect circuits without disrupting ongoing calls Up Down Load of Data Using an MIFM U10 ETU and System Program Technician End User Software Station Speed Dial data System Speed Dial data and all System Data can be transferred from to a PC The Up Down Load may be accomplished from a local or remote location Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK Installation Programming and Maintenance Overview Chapter 5 Hardware Specifications
11. RJ21X PRT 1 U10 20 ETU 04DU9 1SN N A 60 TLI 2 U10 90F RJ21X INCIDENCE OF HARM When the system is malfunctioning it may also be causing harm to the telephone network The telephone system should be disconnected until the source of the problem can be determined and until repair has been made When this is not done the telephone company may temporarily disconnect service 2 Regulatory Information Electra Elite RADIO FREQUENCY INTERFERENCE HEARING AID COMPATIBILITY DIRECT INWARD DIALING General Description Manual Issue 6 In compliance with Part 15 rules the following statement is provided IMPORTANT NOTE This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the Installation Service Manual may cause interference to radio communications This equipment has been tested and approved for compliance with the limits for a Class A computing device pursuant to subpart J of Part 15 of FCC Rules that are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this telephone system in a residential area is likely to cause interference in which case the user at his or her own expense is required to take whatever measures may be required to correct the interference The NEC Multiline Terminals and NEC Single Line Teleph
12. SYSTEM This feature allows the user to place a call into one of 10 common Call Park System locations from any station in the system This feature allows the call to be removed from the station and frees that station to answer other calls The call can be retrieved from System Call Park from any station in the system C 14 CALL PICKUP DIRECT This feature allows a station user to answer any call directed to another station This permits efficient handling of calls that are directed to unattended stations C 15 CALL PICKUP GROUP Any station user can answer a call intended for another station user either in their programmed Call Pickup Group Tenant Assignment or another Tenant Group depending on the Call Pickup Access Code used Incoming ringing outside calls to a station can be answered by any station in the same Call Pickup Group or by stations in otherTenant Groups The system can be subdivided into 48 separate Tenant Groups each with its own outside line assignments C 16 CENTRALIZED VOICE MAIL Centralized Voice Mail allows up to 17 systems that can be connected by Analog or Digital T1 Lines to share one Voice Mail VM system This feature allows VM Box access from Intercom ICM CO Automated Attendant VM message LED indication and Call Forward Off Premise to a VM port The Elite system communicates MW LED Mailbox and other information using DTMF Signaling between two Elite systems 2 14 Features Electra Elite General D
13. Equipment Electra Elite Issue 6 Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs OPX 2 U10 ETU The Off Premise Extension ETU provides for the termination and operation of a maximum of two off premise extensions Each has a built in ringer RSG Up to 1600 ohms of loop resistance including the Single Line Instrument is acceptable between the OPX ETU and the Single Line Telephone This ETU is installed in slots S1 S8 in any B64 U10 KSU This ETU shares the total number of station ports in the system 6 ETUs 12 extensions 14 ETUs 28 extensions 22 ETUs 44 extensions SLI 4 U10 ETU The Single Line Interface supports maximum of four Single Line Telephones and or analog voice mail ports This provides Ringing Signal Generator RSG and Message Waiting MW LED voltage to Single Line Telephones This is installed in slots 51 58 in B64 U10 KSU The maximum number depends on other station cards installed This ETU shares the total number of station ports in the system 6 ETUs 24 ports 14 ETUs 56 ports 22 ETUs 88 ports SLI 8 U10 ETU The Single Line Interface supports maximum of eight Single Line Telephones and or voice mail ports This ETU provides Ringing Signal Generator RSG and Message Waiting MW LED voltage to Single Line Telephones This is ins
14. Hardware Specifications SECTION 1 SYSTEM CAPACITY CHAPTER 5 The Electra Elite 192 System consists primarily of the Basic KSU and the Expansion KSUs Expansion KSUs can be stacked vertically on the Basic KSU to expand the capacity of the system A maximum of two expansion KSUs can be added to expand to 24 interface slots The same KTU is used for the basic and both expansion KSUs 1 Basic KSU 2 Basic KSU Expansion KSU 8 interface slots 16 interface slots 3 Basic KSU 2 Expansion KSUs 24 interface slots Some capacities of the Electra Elite System are listed below Hardware System Slots Basic Unit Basic Expansion Unit Basic 2 Expansion Units Number of CO PBX Lines Basic Unit Basic Expansion Unit Basic 2 Expansion Units Number of 4 Wire amp Lines Basic Unit Basic Expansion Unit Basic 2 Expansion Units General Description Manual Maximum Capacities 8 interface slots 1 application slot 16 interface slots 1 application slot 24 interface slots 1 application slot 56 64 64 14 30 32 Issue 6 Electra Elite Number of DID Lines Basic Unit 28 Basic Expansion Unit 60 Basic 2 Expansion Units 64 Multiline Terminal Equipment Basic Unit 64 Basic Expansion Unit 120 Basic 2 Expansion Units 120 Electra Professional Multiline Terminal Equipment Basic Unit 64 Basic Expansion Unit 120 Basic 2 Expansion Units 120 Single Line Telephone Equipment
15. This feature forwards calls directed to a station to another station Voice Mail system or to the Attendant Position when there is a Busy or Ring No Answer condition This allows calls to be routed to another station or to the Attendant Position CALL FORWARD CENTREX The Call Forward Split for Centrex feature allows a station to forward an incoming Centrex CO call to an outside location using the same Centrex CO line to free the line for additional use CALL FORWARD DISPLAY When a call is forwarded to a Multiline Terminal the forwarding indication with the forwarded station number is shown on the Multiline Terminal display following incoming calls are supported DIT ANA AA Transfer DID TIE and SCD System Software S2000 or higher is required 2 13 Issue 6 Electra Elite C 11 CALL FORWARD OFF PREMISE Call Forward Off Premise allows a station to forward an internal or outside call to an off premise destination using various trunk types in the Electra Elite System System Software 54000 higher permits Call Forward Off Premise on Call Arrival keys C 12 CALL FORWARD SPLIT This feature allows a station to forward internal or external calls to different locations such as Voice Mail Off Site Attendant Position or another station Split Forwarding is allowed for All Call Busy or Ring No Answer to provide more efficient call processing System Software S5000 or higher is required C 13 CALL PARK
16. is used to allow one administrator and five PCs to monitor statistics and generate reports System Software 54500 or higher is required E 6 EMERGENCY 911 CUT THROUGH When all trunks that belong to the Dial Access Code 9 are busy and a 911 call is placed an assigned trunk in the Trunk Group Route Advance Block is dropped and accessed again by the system to place the 911 call System Software S5500 or higher is required E 7 ENHANCED 911 The Electra Elite system supports the Enhanced 911 feature by defining an available loop start trunk as a CAMA or an ISDN PRI trunk When a station user dials 911 9 911 CO line key 911 the E911 trunk is selected and the Public Safety Answering Point PSAP is called PSAP is provided callback information generated from the E911 trunk The Electra Elite system administrator must maintain and update the callback telephone number database per station System Software S3000 or higher is required to support the CAMA trunk System Software S4500 or higher is required to support the ISDN PRI trunk E 8 EQUAL ACCESS ACCOMMODATION This feature permits Speed Dial memories and Code Restriction processes to be applied to CO PBX lines that provide access to a Specialized Common Carrier SCC 2 22 Features Electra Elite General Description Manual E 9 E 10 F 1 F 2 Issue 6 EXTERNAL This feature provides common audible tone signal with relay
17. 07 2 4 2 3 4 8 APA U Unit or APR U Unit 122 g 60 mm 59 mm 121 mm 460 8 oz back 13 7 18 64 010 KSU 13063 9 312 348 457 14 6 2 1 97 9 45 7 68 PRA ETU 414 50 240 195 13 2 2 1 97 9 45 7 68 BODIE ENU 374 g 50 mm 240 mm 195 mm 12 0 oz 1 89 11 47 8 46 CNC EU 340 g 48 mm 290 mm 214 mm 13 6 2 1 97 9 45 7 68 SON UIC ETU 385 g 50 mm 240 mm 195 mm 16 6 2 1 97 9 45 7 68 VARETU 471 9 50 mm 240 mm 195 mm 14 4 oz 1 97 9 45 7 68 ETU 408 g 50 mm 240 mm 195 mm General Description Manual 5 7 Issue 6 Electra Elite Shipping Unit Weight Height Width Depth 14 4 oz 1 97 9 45 7 68 SO ST 408 g 50 mm 240 mm 195 mm 17 8 oz 1 97 9 45 7 68 490 g 50 240 195 13 4 2 1 97 9 45 7 68 PEC LETU 380 g 50 mm 240 mm 195 mm 4 3 oz 2 4 2 3 4 8 OTAU Unit 122 g 60 mm 59 mm 121 mm 12 lbs 1 89 11 47 8 46 CTI VP 4 8 12 16 U10 ETU 544 Kg de rum Gi ma 9 5 oz 2 4 4 3 4 4 270 0 60 110 112 9 5 07 2 4 4 3 4 4 Uni 270 g 60 110 112 744 oz 2 75 13 5 9 75 DBM B U10 B0x 2109 9 70 mm 343 mm 248 mm 744 oz 2 75 13 5 9 75 DBM E U10 Box 2109 9
18. 8 U10 or COIB 4 U10 ETU Ground and Loop Start Trunks can be mixed in the system per trunk Ground Start Trunks are provided with line supervision to reduce call collisions GROUP LISTENING This feature allows others in the room to hear a conversation over the built in speakerphone of a Multiline Terminal The user can continue to talk on the handset or headset The electronic volume control can be used to adjust speaker volume HANDSET MUTE Handset Mute is provided to most terminals connected to the Electra Elite system While talking on the Multiline Terminal handset a station user can dial a feature code or press the MIC button to mute the transmit speech path The station user can still hear the outside or intercom voice HANDSFREE ANSWERBACK Each Multiline Terminal has a microphone for Handsfree Answerback of internal voice calls Microphone status is indicated by the MIC LED on each Multiline Terminal The MIC key or Feature Access Code mutes the microphone to ensure privacy HANDSFREE DIALING AND MONITORING This feature enables all Multiline Terminal users to dial and monitor calls without using the handset This feature frees the user to perform other tasks while waiting for a call to be answered or while on hold The electronic volume control can be used to adjust Monitor volume Issue 6 4 6 7 1 1 1 2 Electra Elite HEADSET CONNECTION BUILT IN A headset can be connected directly to an Elec
19. CO PBX call to be automatically dialed out of the system over another outside line to a programmed telephone number This is especially useful for forwarding calls to an answering service during nonbusiness hours i e nights weekends holidays BACKGROUND MUSIC OVER EXTERNAL SPEAKERS Background music over external speakers is integrated with the three zone paging system that is provided by the ECR U10 ETU The connection does not require an external relay system When a zone or all zones is connected to paging the Paging System BGM is turned off automatically Features Electra Elite General Description Manual B 3 B 4 B 6 Issue 6 BACKGROUND MUSIC MULTILINE SPEAKER Background music is provided through the station speaker when the station is idle loop start port can be used as alternate background music source when a Valcom V 99414 unit or equivalent is provided Music stops when the terminal is in use BARGE IN This feature allows selected Multiline Terminal users in the system to override another station user conversation with or without alerting that station user The alert tone is a programmable option BATTERY BACKUP SYSTEM MEMORY A battery on the CPUB U10 ETU retains System Program Memory during a power outage When fully charged the battery maintains backup power for approximately 21 days System Data Speed Dial Memories and Clock Calendar are among the functions protected by t
20. General Description Manual Issue 6 Industry Canada has established rules that permit this telephone system to be directly connected to the telephone network Prior to the connection or disconnection of this telephone system to or from the telephone network the telephone company must be provided with the following information 1 Your telephone number 2 IC registration number 140 7942 A 3 Ringer Equivalence Number REN of the equipment 2 1 The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the applicable Terminal Equipment Technical Requirements document s The Department does not guarantee that equipment operates to the user satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions give the telecommunications company cause to request the user to disconnect the equipment
21. S4500 or lower supports 10 Feature Access Keys System Software S5000 or higher supports 16 Feature Access Keys Issue 6 Electra Elite F 3 FLEXIBLE LINE ASSIGNMENT Each Multiline Terminal has complete flexibility of line key assignments to meet individual needs Functions can be programmed on Flexible Line Keys including 055 numbers and a variety of Feature Access Codes to simplify the use of these functions Outside line appearances and Secondary Incoming Extensions can also be assigned to Flexible Line Keys System Software S4500 or lower supports 10 Feature Access Keys System Software S5000 or higher supports 16 Feature Access Keys F 4 FLEXIBLE NUMBERING PLAN This plan is automatically assigned by the Resident System Program when the system power is first turned on The Station Numbering Plan may be changed using System Programming to fit the customer needs station can be assigned a 2 3 or 4 digit station number An Automated Attendant Numbering Plan is also available in the Flexible Numbering Plan F 5 FLEXIBLE RINGING ASSIGNMENT Flexible Ringing Assignments for incoming outside calls and Secondary Incoming Extension appearances be programmed to ring at specified Multiline Terminals Separate day and night ring assignments are available and Delayed Ringing is an option for Multiline Terminals F 6 FLEXIBLE TIMEOUTS This feature provides a variety of timeouts in the Resident System Program to allow the sys
22. SECTION 8 NETWORK AND CONTROL 5 14 Electra Elite The following outside line types can be used with the Electra Elite 192 2 wire Loop Start or Ground Start Trunks 2 wire 2 way DID Lines Dial Pulse or DTMF 4 wire E amp M Tie Lines Type orV Dial Pulse or DTMF ISDN BRI Trunks Digital Trunk T1 FT1 Loop Start or Ground Start Tie Line E amp M or ISDN PRI Trunks System O O O O DID O 8 1 Transmission Network and Control Specifications 8 1 1 Transmission Data Length From Multiline Terminal to ESI 8 U10 ETU 23 bits From ESI 8 U10 ETU to Multiline Terminal 23 bits Data Transmission Rates Between ESI 8 U10 ETU and Multiline Terminal 184K bps voice and signaling Scanning Time for each Multiline Terminal 32 ms Network Time Division Multiplexing allows transmission of a number of separate data voice and or video simultaneously over one communications medium The information below indicates the specifications the Electra Elite 192 System uses for switching clock data bus timeframe Switching PCM p Law TDM Clock 2 048 MHz Data 8bit Timeframe 125 us Hardware Specifications Electra Elite General Description Manual Issue 6 Control This section indicates the speed and capacities of the control 6 6 6 8 Control Stored program with distributed processing Central Processor 32 bit microproces
23. Terminals that have an LCD The language selection is made per station using System Programming Please refer to the EliteMail VMS Limited features for its multilingual capabilities This is necessary as the EliteMail controls the voice mail softkey LCD System Software S3000 or higher is required to display Japanese and Spanish M 6 MULTIPLE TRUNK GROUPS A maximum of 32 Trunk Groups may be assigned Each group can have a separate Trunk Group Access Code Assigning Trunk Groups provides access to different types of outside trunks With Tenant Service different tenants can be programmed to access only their Trunk Group M 7 MUSIC ON HOLD A locally provided music source or an internal music source can be used to supply music to parties on hold to assure them that they are still connected to the system System Software S4000 or higher is required to allow CO ports to provide multiple music sources to different COs in the system N 1 NESTING DIAL Multiline Terminal users may store up to four System or Station Speed Dial numbers in one Station Speed Dial buffer The user can press the Redial or LNR SPD key and dial a single Station Speed Dial buffer number to successively access all four buffers 2 30 Features Electra Elite General Description Manual N 2 N 4 O 3 Issue 6 NIGHT CALL PICKUP This feature functions when the system is in Night Mode and an incoming call rings in When a Night Chime is ringing a stati
24. WH TEL 48 oz 4 8 8 7 9 3 DTU 32D 2 BK TEL 1361 g 123 mm 220 mm 235 mm 14 402 4 5 6 1 8 62 PRI EE 408 g 114 153 218 15 4 07 2 25 4 25 7 5 DER RoBi net 437 g 57 mm 108 191 21 2 02 1 97 9 45 7 68 344 g 50 mm 240 mm 195 mm 49 oz 2 72 6 89 8 81 1389 g 69 175 223 14 5 07 1 97 9 45 7 68 ESI 8 U10 411 9 50 240 mm 195 2607 3 42 5 51 7 48 ETVPADHTIBIS TEE 737 g 87 mm 140 mm 190 mm 32 oz 3 98 6 89 8 81 do WEE 907 g 101mm 175 mm 223 mm 35 2 3 98 6 89 8 81 ETW 16DC 1 2 BK SW TEL 992 g 101mm 175 mm 223 mm 39 oz 3 98 8 07 8 81 TEL 1106 9 101 205 223 39 02 3 98 8 07 8 81 1106 g 101 205 223 14 6 2 1 89 11 47 8 46 414 9 48 mm 290 mm 214 6 4 165 1 89 11 47 8 46 PMS SV 2903 g 48 290 214 7 1 02 2 4 4 2 5 2 HEU UBK WE Unit 201 9 60 mm 107 mm 133 mm 32 oz 5 0 10 10 PT ECE 907 g 127 mm 254 mm 254 mm 32 oz 5 0 10 10 907 g 127 mm 254 mm 254 mm 12 1 oz 1 97 9 45 7 68 343 g 50 240 195 General Description Manual 5 9 Issue 6 Electra Elite
25. contacts for control when incoming CO PBX calls are received in Day and Night Mode The relay contact closures may also be used for external bells or chimes When an Attendant is not available a station user may respond to the external ring signal and answer incoming calls This feature provides for wide area coverage or loud ringing for noisy locations An ECR U10 ETU must be installed EXTERNAL ZONE PAGING MEET ME This feature allows for up to three zones of External Zone Paging plus All Zone External Paging The user can locate personnel quickly using external paging An external speaker can be installed in a noisy area where a telephone would not be appropriate Zone External Paging enables emergency announcements to be made to all areas quickly The Meet Me function allows the paged party to quickly respond to the paged call An ECR U10 ETU and a 1 or 2 way amplifier must be installed FACSIMILE CO BRANCH CONNECTION This feature provides for branch connection of a locally provided facsimile machine to CO PBX lines Additional CO PBX lines are not required The facsimile shares the last CO PBX line on the COI 4 U10 COID 4 U10 or COIB 4 U10 System Software S2000 or higher is required FEATURE ACCESS USER PROGRAMMABLE The User Programmable Feature Access keys and One Touch keys on the Multiline Terminals can be used for System Station Speed Dial and many system features System Software
26. end system users to remotely access trunks Pad control is provided on the TLI 2 U10 ETU by a programmable transmission pad to adjust to the line loss levels of the Tie line accessed TENANT SERVICE Tenant Service allows user to subdivide the system into a maximum of 48 Tenants that have their own outside line access System Software 54000 or higher allows directing incoming DID calls to a Tenant System Software S5000 or higher allows the number of incoming DID calls to the Tenant to be limited THREE MINUTE REMINDER This feature provides the Multiline Terminal user that originated or answered an outside call a reminder tone that is heard through the Multiline Terminal speaker every three minutes Issue 6 7 Electra Elite TONE OVERRIDE Multiline Terminal users calling busy station and receiving a call waiting tone can generate a tone override that is heard by the originator and busy station Multiline Terminal users may place the existing call on hold to answer the override TRUNK QUEUING This feature allows a station user to increase call processing efficiency When a selected line is busy because all outside lines are busy telephone users can queue onto the busy lines When a line is available the system provides an internal incoming ring to the queuing station When the queued line is no longer needed user can dial an Access Code to cancel the queue request Each station can be queued on an outside line by
27. is required to support 16 DVM ports System Software S5000 or higher provides a Digital Voice Mail Centrex Transfer feature that allows the SLT Hookflash dial access code to be accessed by a Digital Voice Mail DVM port to send a Hookflash to the outside network System Software S6000 or higher is required to support 32 Digital Voice Mail DVM ports DIRECT INWARD DIALING DID Direct Inward Dialing DID lines can be connected to the system With DID incoming calls from the CO can reach any station in the system without Attendant intervention System Software S4000 or higher allows sending DID calls to a tenant System Software S5000 or higher allows limiting the number of incoming DID calls to a tenant DIRECT INWARD SYSTEM ACCESS DISA Direct Inward System Access DISA allows an outside caller to access the system from an outside line without Attendant or station assistance The outside user may originate a call over any system facility such as a Tie line network or CO PBX trunk after successfully entering a password Features Electra Elite General Description Manual D 11 D 12 D 13 D 14 D 15 D 16 Issue 6 DIRECT INWARD TERMINATION DIT Direct Inward Termination DIT allows CO PBX lines to be programmed to bypass the Attendant and ring directly at stations or tenants A separate Assigned Night Answer ANA ringing assignment is available A System orTenant group can be set to the Night Mode i
28. of ISDN PRI features is described below PRT 1 U10 Firmware Version 1 00 and System Software 53000 Version 3 01 Initial Release CO Line emulation only PRT 1 U10 Firmware Version 2 00 and System Software 54000 or higher supports the Call by Call and DID functions PRT 1 U10 Firmware Version 2 10 and System Software 54500 or higher supports the E 911 service using PRI PRT 1 U10 20 Firmware Version 3 50 or higher and System Software S4000 or higher supports Caller ID Name PRT 1 U10 20 Firmware Version 3 50 or higher and System Software S6000 or higher supports Calling Party Number CPN presentation from the station I USE INDICATION This feature provides a green LED line key indication for the line being used on Multiline Terminals Other busy line keys are shown with a red LED This quickly identifies the line being used by the station user KEY FUNCTION MULTIFUNCTION REGISTRATION The system can be registered as either a Key Function KF or a Multifunction MF telephone system This feature is set using a switch on the CPUB U10 ETU during installation LARGE LED INDICATION All Multiline Terminals have a Large LED to indicate incoming calls or messages that are sent from the Attendant or a Voice Mail system LAST NUMBER REDIAL This feature allows user to press the Redial or LNR SPD key and press to redial the last outside number the user dialed This is useful when a busy or no answer is r
29. or sealed lead batteries with the municipal solid waste stream is PROHIBITED BY LAW in most areas Contact your local solid waste management officials for other information regarding the environmentally sound collection recycling and disposal of the battery Nickel Cadmium or sealed lead batteries must be returned to a federal or state approved nickel cadmium or sealed lead battery recycler This may be where the batteries were originally sold or a local seller of automotive batteries Contact your local waste management officials for other information regarding the environmentally sound collection recycling and disposal of the battery contained in this product For Ni Cd batteries you can also call 1 800 8 BATTERYSM when further information is required The packaging for the Electra Elite system contains the following labels regarding proper disposal Issue 6 Electra Elite PRODUCT PACKAGE LABELING CONTAINS NICKEL CADMIUM BATTERY BATTERY MUST RECYCLED OR DISPOSED OF PROPERLY MUST NOT DISPOSED OF IN MUNICIPAL WASTE CONTAINS SEALED LEAD BATTERY BATTERY MUST BE RECYCLED MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE CONTAINS NICKEL METAL HYDRIDE BATTERY BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE Regulatory Information Table of Contents Chapter 1 Introduction Section 1 Corporate Overview Section 2 Systemi D
30. permits efficient call transfers in the system using an Attendant Multiline Terminal equipped with one to four Attendant Add On Console s Transferred calls can be voice announced camped on when the station is busy or directly transferred to ring at stations After a programmed time all unanswered transferred calls return to the Attendant with distinct audible and visual indications AUTOMATED ATTENDANT This Attendant answers incoming CO PBX calls and sends a greeting message for calling parties When the caller enters a station number or a 1 or 2 digit number from the dial pad as instructed in the greeting message the Automated Attendant then transfers the call to a designated station or station hunt group The Automated Attendant can be set to provide eight automated message levels A VRS 4 U10 ETU must be installed System Software S5000 allows a user to specify one of eight messages to be played for direct transfer to an extension Features Electra Elite General Description Manual A 19 A 20 A 21 Issue 6 AUTOMATIC ANSWER WITH DELAY MESSAGE This feature answers incoming CO PBX calls and plays a specified message to the outside caller while still ringing designated stations One or two messages can be played to the outside caller Message s played are the same as the Automated Attendant Message s A VRS 4 U10 ETU must be installed System Software V2 00 S2000 or higher is required AUTOMATIC CALLBA
31. the OPX 2 U10 ONE TOUCH FEATURE ACCESS One Touch Feature Access is provided with Multiline Terminals This feature allows Multiline Terminal users to press a single flexible Feature Access key or One Touch key to access many system features or System Station Speed Dial without going off hook first Issue 6 Electra Elite P 1 PC ATTENDANT CONSOLE ElectraCall PC Attendant is Windows 95 application that integrates the major features of the traditional attendant position with the power of a PC to form a powerful database driven application that increases productivity and provides the efficient accurate call processing required in the service oriented marketplace of today ElectraCall runs on the PC and communicates with the Electra Elite 192 system through a normal digital station port using the PCT S U10 Unit that is installed in the PC or the CTU S U Unit with OS Windows 98 SE or higher P 2 PC PROGRAMMING The MIFM U10 ETU and System Administration Terminal SAT software allow the system to be programmed from a personal computer PC System Data is transferred to from a diskette for backup of system data SAT PC programming software also allows the user to print station designation strips to shorten installation time End users can use end user SAT PC programming software to program several features for their Multiline Terminals such as Line Key Assignment Telephone Names Zone Paging Groups or various programmed times
32. the VDH2 8 U10 ETU can also be used to cascade HUBs In this case the eighth port can still be used for Coreline LAN station port CUSTOMIZED MESSAGE A station in Do Not Disturb can select a Customized Message that is displayed at Multiline Display Terminals when an internal call is made to that station The message 10 messages can be Programmed remains displayed on the LCD of the Multiline Terminal where the message was set DATA LINE SECURITY This feature protects any station port from receiving audible tones such as camp on or override tones and denies a station from barging in while busy to prevent disruption of data transmission when using a modem or fax facsimile machine DELAY ANNOUNCEMENT Delay Announcement activates when an incoming call to an Automatic Call Distribution ACD or Uniform Call Distribution UCD group encounters all ACD UCD stations busy or receives no answer within a programmed time The call is queued and receives a recorded announcement after a programmed time First and second Delay Announcements are available The incoming call can be Direct Inward Termination DIT ANA CO Ring Transfer Automated Attendant Transfer or DID Tie line DELAYED RINGING Delayed Ringing allows programmed secondary answering positions to ring on incoming calls after a programmed time This feature applies to CO PBX lines Secondary Incoming Extensions and Call Arrival CAR Keys DIALED NUMBER INDICATION SERVICE DN
33. the calling side only INTERNAL ZONE PAGING This feature allows for up to three zones of internal paging The zones consisting of Multiline Terminals be paged individually or all zones can be paged at once Any station user can answer the page and speak privately to the originator of the page with the Meet Me feature ISDN BRI TRUNK Integrated Service Digital Network Basic Rate Interface ISDN BRI is a Public Switched Telephone Network PSTN service that provides two B channels and a D channel commonly called 28 D When used for voice call trunking the two B channels provide two CO PBX connections Caller ID is usually a standard feature on ISDN BRI provided trunks The Electra Elite 192 System supports National ISDN 1 NI 1 protocol This interface provides voice communication only ISDN PRI TRUNK CONNECTIONS Integrated Services Digital Network Primary Rate Interface ISDN PRI is a Public Switched Telephone Network PSTN service that provides 23 B channels and a single D channel commonly called 23B 1D for trunking When used for voice call trunking the B channels provide 23 CO PBX or DID connections Issue 6 L 1 Electra Elite Automatic Number Indication is usually a standard feature on ISDN PRI provided trunks ANI displays the telephone number of the calling party on the LCD of the Multiline Terminal for incoming calls System Software S4000 or higher is required Implementation
34. to answer incoming ringing calls on a CO line key When the Multiline Terminal user is already engaged in a call the first call is automatically placed on Non Exclusive Hold when the second call is answered Answer Hold is particularly useful at Attendant Positions or other central answering positions Using the Answer ANS key speeds call handling while Answer Hold prevents accidental call dropping ANSWER KEY Multiline Terminals have an Answer ANS key and associated LED The LED flashes when the Multiline Terminal user receives an incoming Tie DID transferred or transferred call When multiple calls are received the Answer ANS key is used to pick up calls The LED continues flashing until the last unanswered call is answered Press the Answer ANS key during a call to hold the current call and allow the next call to be answered ASSIGNED NIGHT ANSWER ANA ANA allows CO PBX lines to be programmed to bypass the attendant and ring directly at a selected station or tenant separate Direct Inward Termination DIT ringing assignment is available for Day Mode System Software S4000 or higher is required to support delay ringing to ANA or ANA trunks to a tenant ATTENDANT ADD ON CONSOLE This Console functions in conjunction with a Multiline Terminal programmed as an Attendant Each console provides access to a maximum of 48 stations and or outside lines The Busy Lamp Field status is shown as a red LED f
35. wide range of configurations Design Technologies Non blocking time division switching for Multiline Terminals Stored program control Distributed processing based on the use of microprocessors Design Goals Modular Growth Universal Slots Variety of Terminals Ease of Operation Networking Ability 6 6 8 Computer Telephony Integration Issue 6 Electra Elite The Electra Elite 192 system is a 32 bit microprocessor based stored program controlled digital communication system using Pulse Code Modulation PCM The system has central equipment cabinets and telephones located throughout the installation site The central equipment cabinets contain the Key Service Unit KSU maximum of three Electra Elite KSUs can be installed to accommodate the requirements of each customer The KSUS are built for modular growth The Electra Elite 192 KSUs are stacked vertically for quick interconnection Printed circuit boards called Electronic Telephone Units ETUs provide common control and interface to equipment that is external to the KSUs Interface ETUs are installed in the KSU to support the various telephones outside lines and other devices or features Electra Elite KSU provides 64 ports with eight interface slots The same ETU is used for basic and both expansion cabinets The universal slot design minimizes the hardware required for a system and provides greater flexibility in the number and types of
36. with SLI 8 U10 ETUs or OPX 2 U10 ETU t installed OPX is treated as Single Line Telephone equipment and is counted toward the maximum Single Line Telephone equipment that can be installed in a system The OPX 2 U10 ETU provides two station circuits per KSU slot Basic Unit 56 Basic Expansion Unit 118 Basic 2 Expansion Units 118 Single Line Telephone Adapter Basic Unit 8 Basic Expansion Unit 8 Basic 2 Expansion Units 8 Message Display Box Basic Unit 8 Expansion Units 40 Attendant Consoles Basic Unit 4 Basic Expansion Unit 4 Basic 2 Expansion Units 4 Hardware Specifications Electra Elite SECTION 2 CABLING REQUIREMENTS AND SPECIFICATIONS General Description Manual Issue 6 T1 Connection Digital Trunk DS 0 Channels Basic Unit Basic Expansion Unit Basic 2 Expansion Units PRT 1 U10 20 ETU Basic Unit Basic Expansion Unit Basic 2 Expansion Units BRT 4 U10 ETU Basic Unit Basic Expansion Unit Basic 2 Expansion Units 4 32 Channels 8 64 Channels 8 64 Channels BSU 2 U10 Basic Unit 6 Basic Expansion Unit 8 Basic 2 Expansion Units 8 Zone Transceiver ZT Il Basic Unit 12 Basic Expansion Unit 16 Basic 2 Expansion Units 16 This section provides cabling requirements and specifications for various equipment used in the Electra Elite System The KSU is connected with each of the Multiline Terminals and Single Line Telepho
37. 1 11 Dterm Analog Cordless Terminal Figure 1 12 Dterm Cordless II Terminal Figure 1 13 Dterm Handset Cordless Terminal Figure 1 14 Diem PS Il Figure 1 15 Zone Transceiver ZT Il Figure 1 16 DBM B U10 Message Display Board and Figure 1 17 DBM E U10 Message Display Board Introduction Electra Elite Issue 6 DTP 2DT 1 WH TEL DTU 8 1 BK WH TEL 2 Line Non display 8 Line Non display DTU 8D 2 BK WH TEL DTU 16 1 BK WH TEL 8 Line Display 16 Line Non display Figure 1 3 Electra Elite Multiline Terminals General Description Manual 1 11 Issue 6 Electra Elite DTU 16D 2 BK WH TEL DTU 32 1 BK WH TEL 16 Line Display 16 Line Non display with 16 Programmable One Touch Keys DTU 32D 2 BK WH TEL 16 Line Display with 16 Programmable One Touch Keys Figure 1 3 Electra Elite Multiline Terminals Continued 1 12 Introduction Electra Elite Issue 6 ETW 8 1 2 BK SW TEL ETW 16DC 1 2 BK SW TEL ETW 16DD 1 2 BK SW TEL ETW 24DS 1 2 BK SW TEL Figure 1 4 Electra Professional Multiline Terminals General Description Manual 1 13 Issue 6 Electra Elite DTP 1 1 WH TEL DTP 1 2 WH BK TEL Figure 1 5 Single Line Telephone DTP 1HM 1 WH TEL DTP 1HM 2 WH BK TEL Figure 1 6 Hotel Motel Telephone 1 14 Introduction Electra Elite Issue 6 DCU 60 1 BK WH Console Figure 1 7 Electra Elite Attendant Console EDW 48 1 2 BK SW DSS BLF Figure 1 8 Electra Profess
38. 10 ETU to provide a message waiting light for voice mail boxes Each board supports eight message waiting lights DBM B U10 Box Expansion Message Display Board Each board supports eight message waiting lights Up to five DBM E U10s can connected to DBM B U10 DBM E U10 Box 40 40 40 This optional Handsfree Unit provides full duplex handsfree communication This unit comes with HFU U BK WH the handsfree adapter and an external microphone ES t 125 Unit This adapter can be installed on any DTP or DTU Multiline Terminal except DTP 2DT 1 WH TEL DTP 16HC 1 BK TEL or Cordless terminals NEC PC Telephony Board TAPI with a Coreline interface VDD U Unit is built into the PCT C U10 so that this unit can connect directly to PCT C U10 Unit the VDH2 8 U10 ETU This unit can be connected 32 32 32 directly to the test port This unit can be installed on the ISA bus on any IBM compatible PC NEC PC Telephony Board TAPI without a modem PCT S U10 Unit This unit can be installed on the ISA bus on any 32 32 32 IBM compatible PC This 19 unit is used to simplify installation by rack mounting the Electra Elite 192 system 2 2 The Single Line Telephone Adapter provides an interface for Single Line Telephones and other SLT 1 U10 ADP similar devices from an ESI ETU channel 8 This adapter be connected to any ESI port except 01 and 02 The Voice Dat
39. 10 digit 2 Line LCD and TALK TRF HOLD CNF SPD MUTE and R VOL keys The Cordless Lite Terminal has a 16 digit 2 line LCD and talk transfer hold conf mute chan and vol keys The D M Cordless or Cordless Lite Terminal user can use a key on the Base Unit to switch between cordless and the Multiline Terminal connected to it The Features Electra Elite General Description Manual D 22 D 23 E 2 Issue 6 ETW 4R 1 BK TEL uses 900 MHz Digital Spread Spectrum DSS technology providing improved voice and audio quality over greater distances than traditional cordless telephones Die CORDLESS II TERMINAL The DTR 4R 1 BK TEL uses 900 MHz Digital Spread Spectrum DSS Technology and must be connected in tandem to a Multiline Terminal This terminal has a 16 digit by 2 line LCD display the following keys HOLD CONF TRANSFER TALK CHAN REDIAL four function keys with a red LED and four status indicators Handset icon TALK Bell icon OFF battery icon LOW and an envelope icon This terminal be switched between cordless and the Multiline Terminal connected to it using a key on the base unit ptem HANDSET CORDLESS The DTP 16HC 1 BK TEL is a stand alone telephone with a direct connection to one digital port on the ESI 8 U10 ETU An installed ACA U is required for each terminal ELAPSED CALL TIME This feature provides each Multiline Terminal with LCD indication to show the time the station has been con
40. 2 Issue 6 UNIFIED MESSAGING The ElectraMail CTI Voice Processing system using the Electra Elite 192 system and a Local Area Network LAN provides Unified Messaging services for voice fax and e mail messages with one access point the desktop PC or the telephone Unified Messaging lets the PC control telephone calls and information about each inbound or outbound call The system includes the basic Active Voice TeLANophy9 Module UNIFORM NUMBERING NETWORK Uniform Numbering Network allows multiple or compatible systems to be connected in a network using Tie lines Station users can dial a system number and a station number open numbering or dial the station number only closed numbering to access any station When the calling and called systems are not directly connected several Tie lines may be accessed to route the call Each system extends the call to the next system until the final destination is reached UNIVERSAL SLOTS Universal Slots provide flexibility for installation and cost savings for the end user The system allows the installation of most interface circuit boards into any interface slot UNSUPERVISED CONFERENCE This feature allows a Multiline Terminal user to exit an established conference call leaving the remaining parties to continue talking This same user can then reenter the conference anytime USER PROGRAMMING ABILITY Station users can perform programming functions at their station Station Speed Dia
41. 4 A 25 A 26 Electra Elite AUTOMATIC NUMBER INDICATION ON T1 T1 ANI displays the calling party telephone number on the LCD of the Multiline Terminal for incoming trunk calls on a Feature Group D T 1 span ANI information follows the call to wherever it is transferred This feature is functionally the same as Caller ID System Software S3000 or higher is required for incoming only System Software S4500 or higher supports outgoing on Feature Group D trunks AUTOMATIC REDIAL Automatic Redial simplifies repetitive dialing to a busy or unanswered outgoing call After a busy tone or no answer is received during a CO PBX call the system periodically redials the party number while the station user monitors the call for completion AUTOMATIC RELEASE This feature releases the outside line circuit after an outside party abandons the call For this feature to work with Loop Start Trunks the CO PBX providing the outside line must provide a timed disconnect signal Automatic release is normally provided on Ground Start Trunks E amp M Trunks ISDN Trunks and Tie DID Lines AUTOMATIC ROUTE SELECTION ARS This feature allows an outgoing line to be seized using a Trunk Group or Route Advance Block RAB for each number dialed by the user ARS allows better use of trunks connected to the system System Software S4000 or higher is required AUTOMATIC TRUNK TO TRUNK TRANSFER Automatic Trunk to Trunk Transfer allows an incoming
42. 70 mm 343 mm 248 53 oz 8 6 8 8 10 6 DCU 60 1 BK WH Console 1503 9 Bana Gaani 270 mm 15 5 2 1 97 9 45 7 68 DID 4 U10 ETU 439 g 50 240 195 8 4 oz 1 5 5 5 75 238 g 38 mm 140 mm 121 mm 12 1 oz 1 97 9 45 7 68 DENG Cio ETU 343 g 50 mm 240 mm 195 mm 13 2 oz 1 89 11 47 8 46 E 374 g 48 mm 290 mm 214 mm DTP 1 1 WH TEL DTP 1 2 WH BK TEL 26 8 2 2 36 6 22 8 81 DTP 1HM 1 WH TEL 760 g 60 mm 158 mm 224 mm DTP 1HM 2 WH BK TEL 41 oz 4 8 7 8 9 3 DC DONA TEL 1163 g 123 197 235 15 4 2 2 25 4 25 7 5 DTU 4R 1 BK WH TEL 437 g 67 108 191 DTP 8 1 BK WH TEL 41 0 oz 4 8 7 8 9 3 DTU 8 1 BK TEL 1163 g 123 mm 197 mm 235 mm DTP 8D 1 BK WH TEL 43 5 oz 4 8 7 8 9 3 DTU 8D 2 BK TEL 1233 g 123 mm 197 mm 235 mm 53 oz 6 00 9 08 8 04 Cr BIEL 1503 g 152 mm 230 mm 204 mm Hardware Specifications Electra Elite Issue 6 M Shipping A Unit Weight Height Width Depth DTP 16 1 BK WH TEL 41 02 4 8 7 8 9 3 DTU 16 1 BK TEL 1162 g 123 mm 197 mm 235 mm DTP 16D 1 BK WH TEL 43 5 oz 4 8 7 8 9 3 DTU 16D 2 BK TEL 1233 g 123 mm 197 mm 235 mm DTP 32 1 BK WH TEL 46 oz 4 8 8 7 9 3 DTU 32 1 BK TEL 1304 g 123 mm 220 mm 235 mm DTP 32D 1 BK
43. 770 ms 830 ms Dual Tone Multifrequency DTMF Address Signaling DTMF signaling is a term that describes push button or Touchtone dialing When a key on a telephone is pushed two tones one high frequency and one low frequency are provided In the Electra Elite 192 System the following DTMF specifications are used Frequencies Two sinusoidal frequencies are provided one from the high frequency group and one from the low frequency group Frequency Deviation Less than 1 0 Signal Level Nominal level per frequency 6 4 dBm Minimum level per frequency Low Group 10 dBm High Group 8 dBm Maximum level per frequency 0 dBm Rise Time Within 5 ms Hardware Specifications Electra Elite Issue 6 Duration of Dual Frequency Signal 110 ms default 60 ms minimum Interdigital Time 80 ms default 70 ms minimum Nominal High Group Frequencies Hz 1209 1336 1477 697 1 2 3 Nominal Low Grou Frequencies Hz 770 4 5 6 852 7 8 9 SECTION 10 EXTERNAL EQUIPMENT CONNECTION 10 1 Music Sources for Music on Hold via KSU Auxiliary Input 0 6V PPS Signal Level Input Impedance 600 Q 10 2 Music Source for Station Background Music via COI ETU Auxiliary Input 0 6V PPS Signal Level Input Impedance 600 Q 10 3 External Paging Audio Output Power 10 dBm Signal Level Output Impedance 600 Q Relay Contact Rating 500 mA 24 Vdc G
44. BK WH TEL This digital Multiline Terminal has 32 programmable line keys each with a 2 color LED a built in speakerphone a large LED to indicate incoming calls and messages headset jack compatibility with ADA U APR U CTA U CTU C U CTU S U HFU U and VDD U Units 55 119 119 3 12 Equipment Electra Elite Issue 6 Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs DTP 32D 1 DTU 32D 2 BK WH TEL This digital Multiline Terminal is equipped with 32 programmable line keys each with a 2 color LED a built in speakerphone a large LED to indicate incoming calls and messages headset jack and compatibility with ADA U APR U CTA U CTU C U CTU S U HFU U and VDD U Units This terminal has a 24 character 3 line adjustable Liquid Crystal Display LCD The DTP 32D 1 DTU 32D 2 provides four softkeys BK WH TEL 56 120 120 ptem ps Il The Personal Station wireless terminal provides the features and benefits of a desktop telephone without the inconvenience of having to remain close to the desktop 40 DTR 1R 1 BK TEL The DM Analog Cordless terminal uses 2 4 GHz Digital Spread Spectrum DSS Technology and is connected to an analog port using SLI 4 8 U10 or OPX 2 U10 SLT 1 U10 ADP or APR U Unit connected to the Multiline Terminal This terminal does no
45. CK After receiving a call waiting tone from a busy station a user can set an Automatic Callback When both stations are idle the system signals the Automatic Callback originator first and after a response signals the other station AUTOMATIC CALL DISTRIBUTION ACD This feature permits any incoming trunk call DIT ANA DID or CO Ring Transfer to terminate at a prearranged ACD Group of Agents An incoming call is distributed to the longest idle Agent of the ACD Group The ACD feature has four distinct parts Call Distribution Agents and Supervisor Function Status screens and Management Information System MIS reports and Delay Announcement Refer to D 2 DELAY ANNOUNCEMENT on page 2 17 ACD does not work for any ICM call AUTOMATIC DAY NIGHT MODE SWITCHING This feature allows the system to be programmed to switch automatically into or out of the Night Mode at a preprogrammed time Night Mode does not have to be manually set reset daily After a programmed time the system automatically switches back to Day Mode AUTOMATIC HOLD This feature activates during an outside call when an Attendant with an Attendant Add On Console presses a DSS key a Feature Access key or One Touch key programmed for Direct Station Selection or Direct Paging Access This feature reduces the risk of accidentally disconnecting a call and simplifies access to various features by reducing required operational steps Issue 6 2 10 A 22 A 23 A 2
46. EMENTS 3 1 Power Supply Inputs The AC input P64 U10 PSU requirements for the Electra Elite 192 System are listed below 117 Vac 10 60 Hz 10 Single Phase 15A circuit A dedicated outlet separately fused and grounded is required 3 2 Power Supply Consumption The power consumption for the Electra Elite 192 System is listed in Table 5 5 Power Consumption Table 5 5 Power Consumption Maximu Watts Used Watts Used Ku RMS Idle Maximum Current Basic RSU B64 U10 RSU 25A 120 230 Basic RSU Expansion RSU 5 0 240 460 Basic KSU 2 Expansion KSUs 7 5 A 360 690 5 6 Hardware Specifications Electra Elite Issue 6 SECTION 4 ENVIRONMENTAL CONDITIONS 41 Temperature Operating 32 F 104 F 0 C 40 C Recommended Long Term 50 F 90 F 10 C 32 2 C 4 2 Humidity Operating 10 9096 noncondensing SECTION 5 WEIGHTS AND Weights and Dimensions shows the shipping weight height width and DIMENSIONS depth of each Electra Elite 192 KSU Multiline Terminal and adapter Table 5 6 Weights and Dimensions Shipping Unit Weight Height Width Depth 22 5 02 3 4 4 2 5 2 ACA U Unit 638 g 86 mm 107 mm 133 mm 6 4 Ibs 1 89 11 47 8 46 ARRE ETU 2903 g 48 290 214 2 3 oz 1 1 2 3 3 9 ADA U Unit 65 9 29 59 99 4 3
47. IS This feature allows a name to be assigned to inbound DID digits to allow more efficient call handling System Software S5000 or higher is required DIAL 0 FOR ATTENDANT Stations can dial 0 to access a system Attendant Position DIGIT INSERTION This feature provides user friendly operation when the system is installed behind a PBX or Centrex Central Office When a system user originates an outgoing call the system automatically inserts the PBX Centrex Trunk Access Code This feature saves the user from dialing an additional Access Code 2 17 Issue 6 2 18 0 8 0 10 Electra Elite DIGITAL LINE EXTENDER D EXTENDER PLUS DM ISDN EXTender Plus allows a user with an NEC Multiline Telephone to make receive calls from a remote location while maintaining a station appearance from the office KTS and allows data access to the office LAN DIGITAL VOICE MAIL DVM VMS 2 4 8 U10 FMS 2 4 8 U10 CTI 4 8 12 16 U10 or ElectraMail VMS provide Digital Voice Mail Service Automated Attendant AA Audiotext Fax Detection Message Notification Live Record and Centrex Transfer The VMS 2 4 8 U10 is a complete voice application EliteMail built on a single ETU This method has advantages that include tighter application integration and built in battery backup for the complete system System Software S3000 supports only 8 DVM ports System Software S4000 or higher
48. NOTICE Note that when converting this document from its original format to a pdf file some minor font and format changes may occur causing slight variations from the original printed document When viewing and printing this document we cannot guarantee that your specific PC or printer will support all of the fonts or graphics Therefore when you view the document fonts may be substituted and your individual printer may not have the capability to print the document correctly Hardcopies of this document may be ordered by contacting NEC America Inc customer service department Request Stock Number 750360 Issue 6 Eladra lie 192 GENERAL DESCRIPTION MANUAL Stock Number 750360 Issue 6 Series 6000 NEC America Inc reserves the right to change the specifications functions or features at any time without notice NEC America Inc has prepared this document for use by its employees and customers The information contained herein is the property of NEC America Inc and shall not be reproduced without prior written approval of NEC America Inc DM is a registered trademark of NEC Corporation and Electra Elite is registered trademarks of NEC America Inc Windows is a registered trademark of Microsoft Corporation AT amp T is a registered trademark of AT amp T Wireless Services Inc Copyright 2002 NEC Infrontia Inc 6535 N State Highway 161 Irving TX 75039 2402 Technology Development GENE
49. OID mode number depends other Trun 4 ETUS 8 ETUs 8 ETUs 16 CO 32 CO 32 gt COID mode Caller ID trunks must be installed Class lines Class lines Class lines in slots 1 4 in basic or first expansion KSU This ETU shares the total number of CO PBX lines in the system Tip and Ring electrical fuses are provided to comply with UL 1459 requirements The Central Office Caller ID ETU detects Caller ID signals from the central office and sends caller identification to the CPUB U10 ETU Electrical fuses posistors are built into this ETU That supports four outside CO PBX lines and provides circuitry for ring detection holding and 4 ETUs 8 ETUs 8 ETUs dialing COID 4 U10 ETU M 16 32 32 This ETU is loop Start DTMF only and is installed CO Class CO Class CO Class in slots 51 54 in the basic or first expansion lines lines lines B64 U10 KSU This ETU can provide an E911 CAMA trunk The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system Equipment Electra Elite Issue 6 Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs COID 8 U10 ETU The Central Office Caller ID ETU detects Caller ID signals from the central office and sends caller identification to the CPUB U10 ETU Electrical fuses posistors are built into this ETU
50. P PC Attendant Console PC Programming Pooled Line Outgoing Power Failure Transfer Preset Dialing Prime Line Assignment Privacy on All Calls Privacy Release Private Lines Programming from Multiline Terminal Push Button Dial DTMF or DP Q Quick Transfer to Voice Mail R Recall Key Recall with Station Identification Redial Key Remote Programming Resident System Program Restriction Outgoing Ring Tone Variation Ringing Line Preference Route Advance Block Save and Repeat Scrolling Directories Secondary Incoming Extension Seized Trunk Name Number Display Simplified Call Distribution Single Line Telephone Access SLT Adapter SLT Timed Alarm Softkeys Issue 6 S 10 5 11 5 12 5 13 5 14 5 15 5 16 5 17 5 18 5 19 5 20 5 21 5 22 5 23 T 1 T 2 T 3 T 4 continued Speed Dial Station Speed Dial Stored Characters Speed Dial System Station Camp On Station Hunting Station Message Detail Recording SMDR Station Outgoing Lockout Station Relocation Station Transfer Step Call Store and Repeat Stored Hookflash Synchronous Ringing System Data Up Down Load T T1 Connection Tandem Switching of 4 Wire E amp M Tie Lines Tenant Service Three Minute Reminder T 5 T 6 T 7 T 8 U 1 U 2 U 3 U 4 U 5 U 6 V 1 V 2 3 4 V 5 Electra Elite T continued Tone Override Trunk Queuing Trunk to Trunk Transfer Two Color LEDs U Uniform Call Distribution UCD Unified Messaging U
51. RAL INFORMATION THIS MANUAL Preface The Electra Elite system is a feature rich key system that provides over 200 features including Computer Telephony Integration Least Cost Routing Automatic Call Distribution ISDN BRI Voice Trunks ISDN PRI Voice Trunks LAN KTS Cabling Integration Voice over Internet Protocol VolP and many others The Electra Elite system meets the customer needs today and as business expands the system can be expanded to grow as well A set of manuals for the Electra Elite system provides all the information necessary to install and support the system The manuals are described in this preface This manual provides general information about the system its features system configuration and standards This manual provides an overview of the Electra Elite system and is useful when presenting information to potential customers Chapter 1 Introduction This chapter provides an overview of NEC Corporation an overview of the system and a brief description of the system Chapter 2 Features This chapter provides a list of features that are available with the system Each feature is briefly described Chapter 3 Equipment This chapter provides a list and brief description of the equipment that is available with the system Chapter 4 Installation Programming and Maintenance Overview This chapter briefly describes the installation programming functions and maintenance of the system Cha
52. That supports eight outside CO PBX lines and provides circuitry for ring detection holding and dialing This ETU is loop start only and is installed in slots S1 S4 the basic first expansion B64 U10 KSU This ETU can provide an E911 CAMA trunk The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system 4 ETUs 32 CO Class lines 8 ETUs 64 CO Class lines 8 ETUs 64 Class lines DID 4 U10 ETU The Direct Inward Dialing Interface Unit supports up to four DID or four 2 way DID lines Each DID 4 U10 ETU requires one interface slot position in the KSU gt gt Immediate wink start second dial tone and delay dial signaling can be combined on this ETU This ETU is installed in slots S1 S8 in any B64 U10 KSU The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system 7 ETUs 28 DID Trunks 15 ETUs 60 DID Trunks 16 ETUs 64 DID Trunks General Description Manual Issue 6 Electra Elite Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs DTI U10 20 ETU The Digital Trunk Interface ETU provides for the termination of Fractional T1 24 DS 0 channels line This ETU contains circuitry for outside ring detection holding dialing control function Tie line E am
53. U10 20 and DTI U10 20 ETUs is three per system A CLKG U10 Unit must be installed 2 ETUs 46 lines 3 ETUs 62 lines 3 ETUs 62 lines TLI 2 U10 ETU The Tie Line Interface supports the termination and operation of up to two E amp M Tie lines 4 wire type and type V and 10 20 pps Dial Pulse or DTMF ts Immediate wink start second dial tone and delay dial signaling can be combined on this ETU This ETU is installed B64 U10 KSU The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system in slots 51 58 in the 7 ETUs 14 15 ETUs 30 lines 16 5 32 lines General Description Manual Issue 6 Electra Elite Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs Station Electronic Telephone Units CNF 8 U10 ETU The Multiline Conference Bridge allows intercom user or any outside party calling to a port of the CNF 8 U10 ETU to join or make a multiparty Conference Call Each CNF 8 U10 ETU supports one 8 party conference or two 4 party conferences regulated by a switch setting This ETU is installed B64 U10 KSU The system recognizes this ETU as SLI 8 U10 ETU This ETU shares the total number of station ports in the system in slots 51 58 in the 2 ETUs 16 Conference Ports 2 ETUs
54. VOIVIBW anaana anaiai Section 3 System Description Chapter 2 Features occhioni Features LIT qu inner Section 2 Features Descriptions nn Chapter 3 Equipment cci uE MEM 0 4B Chapter 4 Installation Programming an dMaintenance Overview aci aju ei i ds MM gic Dc i a EE EE EI SCION Programming Section 3 Maintenance lt lt Chapter 5 Hardware Specifications Section 1 System Capacity Section 2 Cabling Requirements and Specifications sections Power Requirements 06m General Description Manual Issue 6 Electra Elite dr PONE DUDA BIDDER sta ii 5 6 32 FONGKSUPDV UONSUND M suso nent un tien band ine 5 6 Section 4 Environmental Conditions 5 7 4 1 Temperature e 5 7 HUMIC eee 5 7 Section 5 Weights and Dimensions sess Del Section 6 Audible and Visual Indications is 5 11 6 1 Ei aC 1 6 2 Multiline Terminal LED Flash Patterns ne I Section 7 Outside Line 5 14 Section 8 Network and Control
55. a Interface Adapter provides LAN split for digital terminals when the VDH2 8 U10 ETU is used This unit is used to incorporate LAN and telephone lines into one cable VDD U Unit 24 48 72 This adapter can be installed on any DTP or DTU Multiline Terminal connected to a VDH2 8 U10 ETU except DTP 2DT 1 VVH TEL DTP 16HC 1 BK TEL or Cordless terminals 3 16 Equipment Electra Elite Issue 6 Basic 1 Basic 2 Equipment Name Description Basic KSU Expansion Expansion KSU KSUs This Wall Mount Unit is used to mount any Electra Elite Multiline Terminal to the wall This unit connects to the back side of the Multiline Terminal WMU U Unit This unit is required when an APA U Unit APR U 56 120 120 Unit CTA U Unit CTU C U Unit CTU S U10 Unit HFU U BK WH Unit or VDD U Unit is installed This universal Wall Mount Unit is used to mount WMU W Unit any Electra Professional Multiline Terminal or 56 120 120 DTP 2DT 1 WH TEL to the wall The Zone Transceiver maintains radio communication with the PS II terminals 12 19 16 Software SAT S W END System Administration Terminal Software for End 1 USER S6000 User SAT S W TECH System Administration Terminal Software for 1 S6000 Technician SAT LCR System Administration Terminal Software for Least 1 Version 2 00 Cost Routing Wireless Service Wireless Service Console WSC Administration 1 Console WSC Termina
56. account code has a maximum of 13 digits ADD ON CONFERENCE This feature allows a conference call with a maximum of four parties with various combinations of outside lines and stations This increases efficiency by allowing multiple parties to enter into a conversation System Software S3000 or lower allows up to six 4 party conferences with no more than two outside lines per conference System Software S4000 or higher allows up to 16 4 party conferences with no more than two outside lines per conference ALL CALL PAGE This feature allows simultaneous paging internal and external over the built in speaker of all idle Multiline Terminals in a zone This enables a person away from the station being called but within hearing distance of a Multiline Terminal or external speaker to respond to the paging call Issue 6 Electra Elite A 5 ALPHANUMERIC DISPLAY The Electra Professional Multiline Terminals with display have a 16 character by 2 line Liquid Crystal Display LCD DTP and DTU Multiline Terminals with display have a 24 character by 3 line LCD These displays provide information such as date time elapsed call time on outside calls digits dialed internal calling party number Customized Message Speed Dial entries or softkeys A 6 ANALOG LINE EXTENDER D Analog EXT This feature allows a user with 320 1 Multiline Terminal to make or receive calls from a remote location while maintaining a station appea
57. anada The Electra Elite system includes the batteries listed below When disposing of these batteries KSUs and or ETUs you must comply with applicable federal and state regulations regarding proper disposal procedures Table 2 Battery Types and Quantities for KSUs and ETUs Unit Name Type of Battery Quantity B64 U10 KSU Lead Acid 2 CPUB U10 ETU Nickel Cadmium 1 CTI VP 4 8 12 Lithium 1 16 U10 ETU DTP 1HM 1 WH TEL Lithium 1 DTP 1HM 2 WH BK TEL 1 DTP 16HC 1 BK TEL Nickel Cadmium 1 DTR 4R 1 BK TEL Nickel Cadmium 1 DTU 4R 1 BK TEL Lead Acid 1 ETW 4R 1 BK TEL Nickel Cadmium 1 FMS 2 4 8 U10 ETU Nickel Cadmium 1 Regulatory Information Electra Elite General Description Manual Issue 6 Table 2 Battery Types and Quantities for KSUs and ETUs MIFA U10 ETU Nickel Cadmium 1 MIFM U10 ETU Nickel Cadmium 1 VMS 2 4 8 U10 Nickel Cadmium 1 The Electra Elite CPUB U10 ETU provides memory backup for approximately 21 days The Ni Cd battery should be replaced about every two years IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH THE PRODUCT YOU PURCHASED CONTAINS A NICKEL CADMIUM OR SEALED LEAD BATTERY NICKEL CADMIUM OR SEALED LEAD BATTERIES MUST BE COLLECTED RECYCLED OR DISPOSED OF IN AN ENVIRONMENTALLY SOUND MANNER The incineration landfilling or mixing of nickel cadmium
58. are 54000 or higher permits input stored characters to be entered on the dial pad but does not allow the Character Code Table to be used SPEED DIAL SYSTEM Attendant Positions can be used to program either 80 or 1000 System Speed Dial memories that provide shared access by all stations Selection may be set per Class to override System Speed Dial When 80 system speed dial buffers are allowed each station user also has 20 station speed dial buffers System Speed Dial memories may be set to override or not override code restriction STATION CAMP ON This feature allows a call to be transferred to a busy station When the station receiving the camp on tone becomes idle the call rings and can be answered After a programmed time unanswered camp on calls recall to the station that initiated the camp on STATION HUNTING This feature distributes internal and outside calls to multiple stations in a station hunt group When a station number programmed as a Station Hunting master number is dialed and this number is busy the call is forwarded to another station in that hunt group Issue 6 S 15 S 16 S 17 S 18 S 19 S 20 S 21 S 22 Electra Elite STATION MESSAGE DETAIL RECORDING SMDR An optional MIFM U10 ETU provides detailed outside call records of system telephone usage This supports cost control by identifying telephone users trunk usage or digits dialed SMDR enables connection of call accounting equipme
59. ation ports in the system 1 VMS 2 VMS 4 or VMS 8 U10 ETU Optional Electronic Telephone Units ACD 8 U10 ETU The Automatic Call Distribution ETU interfaces the Elite ACD Plus Server with the Electra Elite KSU This is installed in slots 51 58 any B64 U10 KSU 1 ETU BSU 2 U10 ETU The Base Station Unit ETU interfaces the KSU with the ZT Zone Transceiver for wireless communication with a PS II Personal Station This ETU is installed in slots S1 S8 in any B64 U10 KSU A CLKG U10 ETU must be installed 6 ETUs 12 ZT Ils 8 ETUs 16 ZT Ils 8 ETUs 16 ZT 115 ECR U10 ETU The External Control Relay ETU provides common audible tone signaling using relay contacts for external ringing equipment and an audible output for external paging systems Four External Tone Ringer Control relays one Night Chime relay three External Paging relays and two General Purpose relays are provided This ETU is installed in slots S1 S8 in the basic B64 U10 KSU 1 ETU U10 ETU The Push Button Receiver ETU detects and translates DTMF tones generated by Single Line Telephones modems or facsimile machines The PBR provides four circuits for Single Line Telephones only ms Four PBR circuits are built in the CPUB U10 ETU 1 ETU VRS 4 U10 ETU The Voice Recording Service ETU provides voice recording messages for internal stations automatic answering on
60. d This ETU shares the total number of lines in the system Electrical fuses posistors are built into this ETU This ETU supports eight outside CO PBX lines and provides for ring detection holding and dialing The outside lines can be any combination of Loop 7 ETUS 8 ETUS 8 ETUs Start or Ground Start DTMF trunks COI 8 U10 di 1 tas 56 64 64 This ETU is installed in slots 51 58 in the basic CO PBX CO PBX CO PBX expansion B64 U10 KSU lines lines lines This ETU can provide an E911 CAMA trunk The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system General Description Manual 3 3 Issue 6 Electra Elite Basic 1 Basic 2 Equipment Name Description Basic KSU Expansion Expansion KSU KSUs This ETU can function the same as the COI 4 U10 or COID 4 U10 ETU to provide Central Office interface When ETU is set for COID mode Loop Start trunks and or Caller ID trunks are supported When the ETU is set for mode Loop Start or Ground Start is supported Caller ID is not supported COI mode Connections for Ground COI Mode COI Mode COI Mode Start trunks are polarity sensitive 7 ETUs 15 ETUs 16 ETUs ka 28 CO PBX 60 CO PBX 64 CO PBX Only DTMF signaling is supported Lines Lines lines COIB 4 U10 ETU This ETU can provide an E911 CAMA trunk Th ber d d ther Trunk COID mode COID mode C
61. dditional equipment that can be connected to the system to accommodate individual customer needs User Interface The Electra Elite System offers a choice between the Electra Elite D erm Series E or Electra Professional terminals Electra Elite Terminals DTU terminals are available in black or white 8 line display or non display type 16 line display or non display type and 32 line display or non display type A 2 line non display terminal is also available in white Speakerphones are standard providing full handsfree operation All Electra Elite terminals have a built in headset jack The large Liquid Crystal Display LCD on the display terminals provides call status data and programming information The display terminals have four softkeys For Attendant Positions up to four Attendant Consoles are available each providing 48 station and or outside line assignments and 12 function keys An SLT Adapter can be used in place of a digital terminal for connecting Single Line Telephones or similar devices ptem Series E Terminals DTP Terminals are available in black or white and duplicate functions of the comparable DTUTerminal The name is shown at the top of the terminal Electra Professional Terminals Electra Professional terminals are available in black or soft white an 8 line non display type two 16 line display types with or without DSS BLF keys and a 24 line display type with DSS keys Speakerphones are s
62. devices that can be installed Refer to Figure 1 2 ETU Slot Design Figure 1 2 ETU Slot Design The Electra Elite KSU contains an application slot and a CPU EXP ETU slot A power supply and battery backup area complete the KSU The Electra Elite 192 system allows connection of a variety of telephones The different needs of the customer may require various types of telephones The following DTP DTU and Electra Professional telephones can be installed in the Electra Elite system Introduction Electra Elite General Description Manual Issue 6 DTP or DTU Terminals 2 line Multiline Terminal without display DTP 2DT 1 WH TEL 8 Multiline Terminal without display DTP 8 1 BK WH or DTU 8 1 BK WH TEL 8 line Multiline Terminal with display DTP 8D 1 BK WH or DTU 8D 2 BK WH TEL 16 line Handset Cordless Terminal DTP 16HC 1 BK TEL 16 line Multiline Terminal without display DTP 16 1 BK WH or DTU 16 1 BK WH TEL 16 line Multiline Terminal with display DTP 16D 1 BK WH or DTU 16D 2 BK WH TEL 32 line Multiline Terminal without display and 16 programmable One Touch keys DTP 32 1 BK WH or DTU 32 1 BK WH TEL 32 line Multiline Terminal with display and 16 programmable One Touch keys DTP 32D 1 BK WH or DTU 32D 2 BK WH TEL Attendant Console DCU 60 1 BK WH Console Electra Professional Terminals 8 li
63. e powered from the central unit Cabling is twisted 1 pair for proprietary Multiline Terminals and Single Line Telephones SECTION 2 PROGRAMMING From Multiline Terminals Programming is accomplished using ETW 16DC 1 2 BK SW TEL ETW 16DD 1 2 BK SW TEL ETW 24DS 1 2 BK SW TEL DTP 8D 1 BK WH TEL DTU 8D 2 BK WH TEL JDTP 16D 1 BK WH TEL DTU 16D 2 BK WH TEL DTP 32D 1 BK WH TEL or DTU 32D 2 BK WH TEL Multiline Terminal The first two ESI 8 U10 ports are automatically assigned for programming When a programming Multiline Terminal is off line in the Program Mode the rest of the system continues to function Most program changes can be entered anytime but some changes take effect only when the affected stations and circuits are idle This avoids disrupting any calls in progress PC Programming Using the MIFM U10 ETU allows the system to be programmed from a personal computer System data can be transferred to from a diskette for backup The System Program End User software allows end users to program several features for their Multiline Terminals such as Line Key Assignment Telephone Names Zone Paging Groups or various timers Battery Backup CPU battery backup retains the System Program and System Programmed Data for approximately 21 days during power loss when the batteries are fully charged The batteries located in the KSUs support system operation for up to 30 minutes during a power outage
64. eceived when trying to place a call Features Electra Elite General Description Manual L 3 M 2 M 3 Issue 6 LEAST COST ROUTING LCR This feature routes outside calls to the least expensive route available The MIFM U10 with KMM 1 0 U provides cost effective call routing based on the time of day day of week and Central Office number dialed This option minimizes costs by automatically selecting the least expensive available connection for outgoing calls LIVE MONITORING An Electra Elite Multiline Terminal user can listen to voice mail messages as the message is being recorded by the EliteMail VMS Live Monitoring is password protected and can be used in automatic or manual mode When Live Monitoring is in use the audio is played from the Multiline Terminal Speaker The terminal user can pick up the handset and speak to the caller anytime during the recording System Software S3000 or higher and Q3XX EliteMail software are required LOOP START TRUNKS Loop Start Trunks can be connected to the Electra Elite system Loop Start is assigned per trunk at the associated ETU Ground Start and Loop Start Trunks can be mixed in the system per trunk COI 8 U10 COID 8 U10 COID 4 U10 and 4 010 are Loop Start only The COIB 4 U10 ETU can be used for either Loop Start or Ground Start COI or COID mode MESSAGE DISPLAY BOARD The Message display Board indicates voice mail messages left for those with
65. elephone number 2 FCC registration number When the system is to be installed as a Key Function system no dial access to Trunk Groups Route Advance Blocks use the following number AYSTHA 24363 KF E TY When the system is to be installed as a Multifunction system use the following number AY5THA 24361 MF E 2 When the system is to be installed as a PBX Function system use the following number AY5THA 24362 PF E Ringer Equivalence Number REN 2 0B USOC jack required RJ21X General Description Manual 1 Issue 6 Electra Elite The following table lists the Facility Interface Codes FIC Ringer Equivalent Numbers REN Service Order Codes SOC and Jack Types for the interface ETUs Table 1 FIC REN SOC and Jack Types for Electra Elite System ETUs Trunk Station ETU Type FIC REN SOC Jack BRT 4 U10 ETU 02155 6 0F N A CAMA Trunk 02RV O 0 7A 9 0F RJ21X COI 4 U10 ETU Loop Start 02LS2 0 7A 9 0F RJ21X COI 8 U10 ETU Loop Start 02LS2 0 7A 9 0F RJ21X COI 8 U10 ETU Ground Start 02GS2 0 7A 9 0F RJ21X COIB 4 U10 ETU for COID COI Mode Loop Start 02LS2 0 7A 9 0F RJ21X COIB 4 U10 ETU for COI Mode Ground Start 02GS2 0 7 9 0F RJ21X COID 4 8 U10 ETU Loop Start 02152 0 7A 9 0F RJ21X DID 4 U10 O2RV2T N A 9 0F RJ21X 04DU9 BN DTI U10 20 ETU 602 NA 04DU9 1SN OPX 2 U10 ETU OL13C N A 90F
66. eneral Description Manual 5 17 Issue 6 SECTION 11 BATTERY BACKUP 5 18 10 4 10 5 10 6 10 7 Electra Elite External Tone Ringer Night Chime Output Output Level 10 dBm Output Impedance 600 Q Relay Contact Rating 500 mA 24 Vdc SMDR Output Female Connector System Output Standard RS 232C PC Connection Female Connector System Output Standard RS 232C Relay Contact All Relay Contact Ratings 500 mA 24Vdc The Electra Elite 192 System has battery backup functions for system backup and for memory backup 11 1 System Backup During a power failure the system is backed up using a rechargeable battery This battery backup supports all system operations for approximately 30 minutes Memory Backup The CPUB U10 ETU has a battery installed to provide backup of system memory When the battery is fully charged system memory programmed data is retained for approximately 21 days Hardware Specifications Electraclitc 192 GENERAL DESCRIPTION MANUAL NEC America Inc Issue 6 Series 6000
67. er is dialed while performing a screened transfer or during intercom calls Issue 6 2 R 3 R 4 R 5 Electra Elite RECALL KEY This feature either generates a hookflash to access features provided by the outside exchange or abandons a call while retaining the CO PBX line for origination of another call Each Multiline Terminal has a Recall key The function of this key is Programmed RECALL WITH STATION IDENTIFICATION A transferred held or camped on call that is not answered in a specified time recalls During the recall the Multiline Terminal display shows the station number that is recalling and the station that did not answer REDIAL KEY User can press the Redial LNR SPD key and dial the Speed Dial buffer number to access System and Station Speed Dial User can also press the Redial key and press to redial the last CO PBX number dialed REMOTE PROGRAMMING Remote Programming is used to modify and save all system parameters from a remote location using a modem This is variation of System Administration Terminal SAT Programming and additional software other than PC Programming is not required RESIDENT SYSTEM PROGRAM When power 15 supplied to the system the hardware configuration is scanned and Resident System Program default values are assigned This enables immediate operation even before the system is programmed to accommodate the individual site requirements RESTRICTION OUTGOING Rest
68. escription Manual C 17 C 18 C 19 C 20 21 Issue 6 CLASS OF SERVICE This feature allows or denies the user access to several features Various Class of Service combinations be programmed Stations are then assigned to these different Class of Service assignments CLOCK CALENDAR DISPLAY The Clock Calendar Display is available on Multiline Diplay Terminals This feature displays the time and day of the week on the LCD and is programmable from the first two station ports in the system Using System Software S6000 or higher the system can automatically adjust the clock for Daylight Savings Time CODE RESTRICTION Code Restriction is an advanced method to restrict outgoing calls based on the first eight digits dialed Code Restriction denies outside calls based on number dialed over a trunk group and accommodates equal access to Other Common Carriers OCCs and CO Feature Codes This eliminates unauthorized calls and configures system calling functions to provide cost control CO PBX TIE LINE DIGIT RESTRICTION This feature lets the user restrict the number of digits that can be dialed from a station on an outside line to eliminate unauthorized calls COMPUTER TELEPHONY INTEGRATION CTI CTI integrates computers and telephones to allow access of sophisticated communication services using telephone lines The Telephony Application Programming Interface TAPI supports speech and data transmission allows a varie
69. he backup battery When power is restored the system returns to normal operation The battery is continuously charged while the system is operating on commercial power BATTERY BACKUP SYSTEM POWER A built in battery provides complete system operating power for approximately 30 minutes during commercial power outages When optional locally provided batteries are connected and fully charged full system operation can be maintained for an extended time Actual time depends on system configuration traffic conditions and the capacity of the batteries being used The built in or external battery is continuously charged while the system is operating on commercial power BUSY LAMP FIELD ON MULTILINE TERMINALS The BLF feature indicates station status with an LED The LED lights when Feature Access keys and One Touch keys are programmed for Direct Station Selection DSS The 32 key Electra Elite Multiline Terminals 32 key D Series E Multiline Terminals and Electra Professional ETW 16DD 1 2 BK SW are the only terminals supporting BLF on One touch keys This allows Multiline Terminal users to determine at a glance if a station is in use 2 11 Issue 6 2 12 C 2 C 3 C 4 C 5 Electra Elite CALL ALERT NOTIFICATION This feature allows a station user to receive an alert tone flashing ICM Large LED and LCD identification when an incoming caller has called and the user station is busy This allows the station user to put t
70. he current call on hold to answer a second call to increase call handling abilities CALL APPEARANCE CAP KEYS This feature automatically places an outside call on a Call Appearance Key if the call is answered These keys can be assigned on any Multiline Terminal The user can press the applicable CAP that is flashing on any station with the same appearance to retrieve the call This feature allows efficient call handling when numerous CO calls are received with only a limited number of available CO line key appearances CALL ARRIVAL CAR KEYS CARs are software extensions Call Arrival Key is assigned to a line key and can appear and ring on an individual or multiple stations When a call is directed to the CAR any station with the CAR appearance can answer that call This ensures that every call is answered promptly CAR keys use system extension numbers and are assigned in groups of four Call Arrival and Call Appearance keys often work together to provide solutions to unique applications CALLBACK REQUEST A Callback Request can be set to any Multiline Terminal to notify the user that another station wants a call returned Users of Multiline Terminals can receive a maximum of three Callback Requests from other station users Nondisplay Multiline Terminal users receive a Feature or FNC LED indication when a Callback Request is set Single Line Telephone users can set but not receive a Callback Request CALLER ID INDICATION Th
71. ible Line keys each with 2 color LED eight function keys built in speakerphone ADA compatibility and a large LED to indicate incoming calls and messages This terminal has a 16 character Liquid Crystal Display LCD by 2 56 120 120 ETW 16DD 1 2 BK SW TEL This terminal is a fully modular instrument with tilt stand 16 Flexible Line keys each with 2 color LED eight function keys 20 programmable One Touch keys with red LEDs built in speakerphone ADA compatibility and a large LED to indicate incoming calls and messages This terminal has 16 character Liquid Crystal Display LCD by 2 56 120 120 ETW 24DS 1 2 BK SW TEL This terminal is a fully modular instrument with tilt stand 24 Flexible Line keys each with 2 color LED eight function keys 12 programmable One Touch keys dual path ability built in speakerphone ADA compatibility and a large LED to indicate incoming calls and messages This terminal has 16 character Liquid Crystal Display LCD by 2 56 120 120 EDW 48 1 2 BK SW CONSOLE This console has a tilt stand 48 programmable keys with dual LEDs green and red and 12 function keys with red LED All 48 keys can be assigned as DSS keys outside line keys or function keys Adapters and Optional Units ACA U Unit The AC Adapter unit connects to one of the following APR U Unit CTA U Unit CTU C UUn
72. incoming outside calls Delay Announcement messages for ACD UCD by a voice recorded message and receives DTMF tones This ETU is installed in slots S1 S8 in the B64 U10 KSU 2 ETUs 2 ETUs 2 ETUs 3 10 Equipment Electra Elite Issue 6 Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs Terminals DCU 60 1 BK WH CONSOLE This Attendant Console is equipped with 60 programmable line keys each with 2 color LED Twelve keys be programmed as Feature Access keys and 48 keys can be programmed as Direct Station Selection or outside line keys DP D 1A This Doorphone be used when DPH 4 U10 ETU is installed DTP 1 1 WH TEL DTP 1 2 WH BK TEL This Single Line Telephone is a fully modular terminal with a flash key Redial key 3 level receive volume control 2 level ring volume control data jack and message waiting lamp Each terminal requires an SLI 4 8 10 ETU or SLT 1 U10 ADP 56 118 118 DTP 1HM 1 WH TEL DTP 1HM 2 WH BK TEL This Single Line Telephone is a fully modular terminal with a flash key Redial key 3 level receive volume control 2 level ring volume control data jack message waiting lamp and eight programmable Feature Speed Dial keys Each terminal requires an SLI 4 8 U10 or SLT 1 U10 ADP 48 112 112 DTP 2DT 1 WH TEL This is a ful
73. ional Attendant Add On Console General Description Manual 1 15 Issue 6 Electra Elite ETW 4R 1 BK TEL Figure 1 9 Cordless Terminal NS DTU 4R 1 BK TEL Figure 1 10 D Cordless Lite Terminal 1 16 Introduction Electra Elite Issue 6 T N CA ia i P 94x99 CO 0 10 0 O El Figure 1 11 D Analog Cordless Terminal General Description Manual 1 17 Electra Elite Issue 6 DTR 1R 1 BK TEL Figure 1 12 D Cordless Terminal Introduction 18 Electra Elite Issue 6 Ss K aF M j mj 5 86608 00008 f oS Y JA DTP 16HC 1 BK TEL Figure 1 13 Handset Cordless Terminal General Description Manual 1 19 Issue 6 Electra Elite Oa GC G3 009009 OOO Figure 1 14 PS II Figure 1 15 Zone Transceiver ZT Il 1 20 Introduction Electra Elite Issue 6 Cutout LINE DC IN FG Frame Ground DBM B U10 Box Figure 1 16 DBM B U10 Message Display Board Cutout DBM E U10 Box Figure 1 17 DBM E U10 Message Display Board General Description Manual 1 21 Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK 1 22 Introduction Chapter 2 Features Features SECTION 1 FEATURES LIST 1 Accou
74. ions provide a red LED line key indication This feature allows for easy identification of calls the user placed on hold INCOMING CALL IDENTIFICATION Incoming Call Identification provided for Internal Ring Transfer Call Forward and CO Transfer Ring displays caller name or station number on Multiline Terminals with an LCD Internal calls are identified by caller name and station number A ringing Tie line DID call generates a display on the LCD of the line number When Caller ID is provided the CO incoming caller directory number or name is displayed Features Electra Elite General Description Manual 1 3 1 4 1 5 Issue 6 System Software 54000 or higher allows both and number to be displayed by Caller ID INCOMING TRUNK NAME OR NUMBER DISPLAY Incoming Trunk Name or Number Display allows names or numbers to be assigned to each trunk of the system These names or numbers appear on the Multiline Terminal LCD when receiving an incoming call System Software S2000 or higher is required for the Incoming Trunk Name feature INTERNAL VOICE TONE SIGNALING Internal Voice Tone Signaling allows a Multiline Terminal user to be signaled on incoming internal calls by voice announcement or by ringing depending on System Programming The caller can dial an additional digit to switch a voice announcement call to a ringing call or switch a ringing call to voice announcement This feature allows Voice Tone switching from
75. is feature displays the calling party telephone number or name on the LCD of the Multiline Terminal for incoming CO calls Up to 16 extensions can display Caller ID on incoming calls and after the call is answered Caller ID can be displayed at the station that has the CO call System Software S4000 or higher is required to allow the name and number to be displayed at the same time Features Electra Elite General Description Manual C 10 Issue 6 CALLER ID CALL RETURN The Caller ID Call Return feature allows the voice mail system to use Caller ID information in a message to call back and connect to the applicable calling party that left the message After the called party hangs up or the internal party decides to end the call the voice mail user is returned to checking messages System Software S5500 or higher is required FMS Voice Mail System Software Q revision 05931 database version 6 68 or higher is required VMS Voice Mail System Software Q revision 00931 database version 6 68 or higher is required CALL FORWARD ALL CALL This feature forwards all calls directed to a station to another station Voice Mail system or to the Attendant This allows a station to be left unattended and still have the calls answered at another location Call Forward All Call can be set or canceled at the destination station Attendant Positions can be used to cancel Call Forward All Call system wide CALL FORWARD BUSY NO ANSWER
76. it CTU S U Unit HFU U Unit VDD U Unit or DTP 16HC 1 BK TEL One per Multiline Terminal as required ADA U Unit This Ancillary Device adapter provides the Digital Multiline Terminal with connection for a tape recorder This adapter can be installed on any DTP or DTU Multiline Terminal except DTP 2DT 1 WH TEL 16 1 TEL or Cordless terminals 56 120 120 3 14 Equipment Electra Elite Issue 6 Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs ADA 1 W BK SW Unit This Ancillary Device adapter provides the Electra Professional Multiline Terminal with connection for headset or audio recorder This adapter can be installed on any Electra Professional Multiline Terminal 56 120 120 ADA 2 W BK SW Unit This Ancillary Device adapter provides the Electra Professional Multiline Terminal with connection for Cordless Telephone This adapter can be installed on any Electra Professional Multiline Terminal 56 120 120 APA U Unit This Analog Port adapter without ringer is the interface used to install a Single Line Telephone Modem Credit Card Reader Wireless Headset NEC VoicePoint VoicePoint Plus Conferencing unit or other compatible Analog device This adapter can be installed on any DTP or DTU Multiline Terminal except DTP 2DT 1 WH TEL DTP 16HC 1 BK TEL or Cordless
77. it contains a 32 bit microprocessor that has overall control of the System This ETU communicates with the interface boards and supports up to 192 ports 24 interface cards 1 CPU per system 4 PBR circuits 16 voice mail ports analog 32 voice mail ports digital 64 Physical 128 Physical 192 Physical ports ports ports 8 slots 16 slots 24 slots 56 120 120 Station Ports Station Ports Station Ports 56 64 64 Trunks Trunks Trunks 32 32 32 PC PC PC Telephony Telephony Telephony Boards Boards Boards 16 Conference Circuits CLKG U10 Unit The Clock Unit provides synchronization for FT1 T1 lines ISDN Primary Rate and ISDN Basic Rate connections The unit is piggybacked on the CPUB U10 ETU and supports the DTI U10 20 BRT 4 U10 PRT 1 U10 20 and BSU 2 U10 with FT1 ISDN BRI ISDN PRI or Wireless 1 per system connections ETUs The Expansion KSU Controller controls data EXP U10 ETU transmission between the CPUB U10 and N A 1 ETU 2 ETUs other ETUs installed in the B64 U10 KSU This unit is mounted on the MIFA U10 ETU and 1 per AMEL adds ACD MIFA U10 ETU This unit is mounted on the MIFM U10 ETU and 1 per KMM 1 0 U adds LCR and Caller ID scrolling and dialing MIFM U10 ETU features This ETU provides additional memory for processing ACD UCD MIFA U10 ETU 1 per system When ACD feature is desired the KMA 1 0 U must be installed Thi
78. ksheets When these worksheets are completed they provide all of the system programming values and configuration information necessary to assist technicians in maintaining the system Elite ACD Plus Installation Manual Stock Number 750359 This manual provides general information about the Elite ACD Plus features installation procedures and feature programming The NEC Elite ACD Plus is an Automatic Call Distribution card that supports up to 40 Agents and 12 supervisors at one time Electra Elite Wireless System Manual Stock Number 750423 This manual describes the system and provides hardware installation and programming procedures for the Electra Elite Wireless Communication System WCS Regulatory Information Regulatory Information GENERAL INFORMATION Established Federal Communications Commission FCC rules permit this telephone system to be directly connected to the telephone network A jack is provided by the telephone company Jacks for this type of customer provided equipment are not provided on party lines or coin lines The telephone company may make changes in its technical operations and procedures When such changes affect the compatibility or use of the Electra Elite system the telephone company is required to give adequate notice of the changes COMPANY NOTIFICATION Before connecting this telephone system to the telephone network the following information must be provided to the telephone company 1 Your t
79. l Software IP Configurator VolP Administration Terminal VAT Software 1 General Description Manual 3 17 Issue 6 Electra Elite THIS PAGE INTENTIONALLY LEFT BLANK 3 18 Equipment Chapter 4 Installation Programming and Maintenance Overview Installation Programming and Maintenance Overview SECTION 1 INSTALLATION General Description Manual Reduced Installation Time The Electra Elite 192 System uses modularity and connectivity throughout to reduce installation time and labor The modular Key Service Units KSUs are installed vertically for the Electra Elite 192 System Most internal connections are made with plug and jack Reducing the labor required for installation modularity and connectivity increase reliability No wiring changes are made in the KSUs and all connectors are factory tested The power supply unit and the battery backup unit are installed in the KSU and allow for easy connection to extra battery backup units All circuits installed in the KSUs are located on printed circuit boards that plug into prewired connector slots Connection for voice and data between the KSUs is provided by a single ribbon cable between the basic and expansion KSUs Voice and data are transmitted between KSUs using an EXP U10 ETU in the Electra Elite 192 System Connection to telephones outside lines and other external devices is made using telephone cable connectors A music source for Music on Hold is connec
80. l and Ringing Line Preference are two features programmable from a station Using NEC System Administration Terminal End User Software approximately 35 additional features can be programmed by the user VOICE MAIL INTEGRATION ANALOG This feature provides the necessary interface between the system and a locally provided Voice Mail system When a station is forwarded to the Voice Mail system and a station user calls that forwarded station the call goes directly to the individual personal mail box The Voice Mail system can send a message to the station indicating a Voice Mail Message was received The system can support a maximum of 16 analog ports for Voice Mail Analog Voice Mail is provided when Digital Voice Mail integration or Built in Voice Mail is not available Issue 6 Electra Elite 2 VOICE MAIL MESSAGE INDICATION LINE 5 Voice Mail Message Waiting on Line Keys indicates an existing or new voice mail message on Line Keys or DSS BLF keys System Software S5000 or higher is required v 3 VOICE OVER INTERNET PROTOCOL VoIP Voice over Internet Protocol sends real time voice fax over the corporate LAN or WAN The voice from the telephone 1 digitized and put into packets that are sent over a network using Internet Protocol The IPT 4 8 U10 can combine trunk and Tie line calls into gateway trunks that can operate in the COI COID DID mode and be installed in the interface slots supporting these ETUs
81. l slots to enhance system configuration The basic Electra Elite system KSU B64 U10 KSU offers 64 ports The system can be expanded to a maximum of 192 ports by adding two expansion B64 U10 KSUs to an existing 64 port system Easy to Use The Electra Elite 192 system is Centrex compatible to allow maximum flexibility and ease of use One Touch key access can be programmed for most features including Centrex options and Speed Dial abilities A voice prompt can be provided to help users make calls Voice Mail integration Automated Attendant and personalized messaging all give the system that personal touch so important in a well run business Most communication equipment can be connected to this system including facsimile machines and modems The user friendly cost effective programs can be updated with future enhanced system upgrades minimizing confusion about software levels documentation and configuration requirements Unique Design The Electra Elite 192 system is a powerful key system that can meet the ever changing communications demands of current businesses Its unique compact design allows the system to be easily and quickly installed 1 2 Introduction Electra Elite General Description Manual Issue 6 The Electra Elite 192 system can grow with your business You can easily and economically increase port size when necessary Two expansion units can be added to provide a total capacity of 192 ports The fea
82. large LED to indicate incoming calls and messages headset jack and compatibility with ADA U APR U CTA U CTU C U CTU S U HFU U and VDD U Units This terminal is also equipped with a 24 character 3 line adjustable Liquid Crystal Display LCD The DTP 8D 1 DTU 8D 2 BK WH TEL provides four softkeys 56 120 120 DTP 16HC 1 BK TEL This D Handset Cordless Terminal is stand alone telephone with direct connection to a single port on the ESI 8 U10 ETU An ACA U Unit adapter is required for this terminal Each terminal requires an ESI 8 U10 ETU port 40 DTP DTU 16 1 BK WH TEL This digital Multiline Terminal has 16 programmable line keys each with a 2 color LED a built in speakerphone a large LED to indicate incoming calls and messages headset jack compatibility with ADA U APR U CTA U CTU C U CTU S U HFU U and VDD U Units 55 119 119 DTP 16D 1 DTU 16D 2 BK WH TEL These digital Multiline Terminals are equipped with 16 programmable line keys each with a 2 color LED a built in speakerphone a large LED to indicate incoming calls and messages headset jack and compatibility with ADA U APR U CTA U CTU C U CTU S U HFU U and VDD U Units This terminal also has a 24 character 3 line adjustable Liquid Crystal Display LCD The DTP 16D 1 DTU 16D 2 BK WH provides four softkeys TEL 56 120 120 DTP DTU 32 1
83. lay Call Forward Off Premise Call Forward Split Call Park System Call Pickup Direct Call Pickup Group Centralized Voice Mail Class of Service Issue 6 C 18 C 19 C 20 C 21 C 22 C 23 C 24 C 25 D 9 D 10 D 11 D 12 D 13 D 14 D 15 D 16 D 17 D 18 D 19 D 20 D 21 D 22 D 23 C continued Clock Calendar Display Code Restriction CO PBX Tie Line Digit Restriction Computer Telephony Integration CTI Consecutive Speed Dial Cordless Telephone Connection Coreline LAN Station Cable Integration Customized Message D Data Line Security Delay Announcement Delayed Ringing Dialed Number Indication Service DNIS Dial 0 for Attendant Digit Insertion Digital Line D ISDN EXTender Plus Digital Voice Mail Direct Inward Dialing DID Direct Inward System Access DISA Direct Inward Termination DIT Direct Paging Access Direct Station Selection Distinctive Ringing Do Not Disturb DND Door Lock Release Relays Door Monitor Telephone DP to DTMF Switching Drop Key ptem Analog Cordless Terminal ptem Cordless Terminal ptem Cordless Terminal D e Handset Cordless E 1 E 2 E 3 E 5 E 6 E 7 E 8 E 9 E 10 F 7 F 8 G 1 G 2 G 3 H 1 2 H 3 H 4 H 6 H 7 Electra Elite E Elapsed Call Time Electronic Volume Control E amp M Tie Lines 4 Wire Electra Professional Terminal Migration Elite ACD Plus Emergency 911 Cut Through Enhanced 911 Equal Access Accommodation Exte
84. lowed using Barge In Add On Conference or Privacy Release PRIVACY RELEASE This feature allows the Multiline Terminal user to release privacy on an outside line by pressing a privacy release key programmed on the station Another user can then press the same CO PBX or CAP key to join the conversation in progress System Software S5000 or higher is required PRIVATE LINES Two outside lines can be programmed as private lines Only a Multiline Terminal that is programmed for the Private Lines feature can have access to these private lines The Private Line LED status is not displayed on any other Multiline Terminal PROGRAMMING FROM MULTILINE TERMINAL System Programming can be performed from designated Display Multiline Terminals in the first two ESI 8 U10 ETU ports Some programming changes become effective immediately Other programming changes become effective after applicable busy telephones and circuits become idle PUSH BUTTON DIAL DTMF OR DP This feature is provided on all Single Line Telephones and outside lines Tie Line Trunks are assigned per trunk to generate either Dual Tone Multifrequency DTMF or Dial Pulse DP dialing signals Loop Start Ground Start CO trunks are DTMF only A TLI 2 U10 ETU must be installed QUICK TRANSFER TO VOICE MAIL A station user transferring a call can force the call to be transferred to the called party voice mail box after the transferred call recalls after an internal station numb
85. ltiline Terminals meues 1 13 A TD 1 14 ucciso NI Jp dns k di 1 14 Electra MSN mE 1 15 Electra Professional Attendant Add On Console eene 1 15 E cupiens c NI 1 16 Diemno Cordless Lilie Terminal AAA S reper err errs 1 16 Dierm Analog Cordless Terminal Mem 1 17 AA S tes 1 18 Dierm Handset Cordless Terminal seients 1 19 DIS FS ossi 1 20 A smash dns 1 20 DBM B U10 Message Display Board sisi iii 1 21 DBSNIEO4110 Message Display Board atacan 1 21 Connecting the ESI to the Multiline Terminal Using Twisted 2 Pair Cable 5 5 General Description Manual Issue 6 THIS PAGE INTENTIONALLY LEFT BLANK Electra Elite Table of Contents List of Tables Table 1 FIC REN SOC and Jack Types for Electra Elite System ETUS 2 Table 2 Battery Types and Quantities for KSUs and ETUS 6 Table 1 1 Maximum Capacities for Devices Supported by the System 1 7 Table 5 1 Multiline Terminal Loop Resistance and Cable Length 5 4 Table 5 2 Cable Connection Between the Analog Port and the Single Line Equipment 5 5 Table 5 3 Cable Connection Between ESI VDH and PCT Board
86. ly modular terminal with two Flexible Line keys each with 2 color LED eight function keys built in Speakerphone and a large LED to indicate incoming calls and messages This phone does not support any adapter Each terminal requires an ESI 8 U10 ETU 56 118 118 DTU 4R 1 BK TEL This D M Cordless Lite Terminal can be connected to the Electra Elite System using a tandem connection to a Multiline Terminal The terminal has a 16 digit 2 line LCD dial pad talk key chan key hold key transfer key conf key mute key vol key a msg icon vibrator and four function keys with red LEDs The cordless terminal can be switched to the Multiline Terminal connected to it by pressing the Desk key on the base unit of the idle Cordless Lite Terminal 30 General Description Manual 3 11 Issue 6 Electra Elite Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs DTP DTU 8 1 BK WH TEL This digital Multiline Terminal has eight programmable line keys each with a 2 color LED built in speakerphone a large LED to indicate incoming calls and messages headset jack and compatibility with ADA U APR U CTA U CTU C U CTU S U HFU U and VDD U Units 55 119 119 DTP 8D 1 DTU 8D 2 BK WH TEL This digital Multiline Terminal has eight programmable line keys each with a 2 color LED built in speakerphone a
87. n be called or answered individually or be used as a room monitor While user is talking to a doorphone a door lock release relay can also be activated DP TO DTMF SWITCHING DP to DTMF Switching is required for systems connected to Dial Pulse DP Tie lines that communicate with computers that require DTMF signaling TLI 2 U10 or DTI 10 20 must be assigned to support Tie lines DROP KEY The Drop Key abandons a call while retaining the PBX Centrex line for originating another call The Drop Key is provided by programming a Feature Access or One Touch key This feature allows the Recall key to provide a hookflash to the PBX or Central office D ANALOG CORDLESS TERMINAL The DTR 1R 1 BK TEL terminal uses 2 4 GHz Digital Spread Spectrum DSS Technology and is connected to an analog port using SLI 4 8 U10 or OPX 2 U10 ETU SLT 1 U10 ADP or an APR APA U Unit connected to a multiline terminal This terminal does not have an LCD display The following keys are included talk memory flash redial pause tone mute and channel The 2 4 GHz frequency range provides secure conversation with the clarity of digital sound and reduced interference The operating range is 50 to 250 feet CORDLESS TERMINAL The ETW 4R 1 BK TEL DM Cordless Terminal or the DTU 4R 1 BK TEL Cordless Lite Terminal be connected to the Electra Elite system in tandem with a Multiline Terminal The Cordless Terminal has a
88. ndependently System Software S4000 or higher supports delay ringing to DIT or to DIT trunks to a tenant DIRECT PAGING ACCESS The Attendant Add On Console Direct Station Selection Busy Lamp Field DSS BLF keys allow direct access to Internal or External Page Zones or All Call Paging Feature Access and One Touch keys on the Multiline Terminals can be used for Direct Paging Access DIRECT STATION SELECTION This feature allows all Multiline Terminal users to press only one key to make station calls DISTINCTIVE RINGING This feature distinguishes between internal and incoming outside calls and provides distinct audible ring signals and patterns System Software S5000 or higher allows Distinctive Ring Patterns to be assigned per outside CO line or per telephone DO NOT DISTURB DND This feature temporarily eliminates all audible signals for incoming calls to isolate the station from others in the system DOOR LOCK RELEASE RELAYS The DPH 4 U10 ETU provides four doorphones and four Door Lock Release Relays While a station user is talking to Doorphone an Access Code can be dialed to operate the relay associated with that Doorphone The time the door lock release is active depends on the digit code dialed 2 19 Issue 6 0 17 0 18 0 19 20 0 21 Electra Elite DOOR MONITOR TELEPHONE A DPH 4 U10 ETU is required for this feature Up to four DP D 1A doorphones can be installed per system A doorphone ca
89. ne Multiline Terminal without display ETW 8 1 2 BK SW TEL 16 line Multiline Terminal with display ETW 16DC 1 2 BK SW TEL 16 line Multiline Terminal with display and 20 One Touch keys that can be programmed for DSS BLF ETW 16DD 1 2 BK SW TEL 24 line Multiline Terminal with display and 12 One Touch keys ETW 24DS 1 2 BK SW TEL Attendant Add On Console EDW 48 1 2 BK SW DSS BLF Single Line Telephone with DTMF dial with or without a message waiting lamp Comparison of Electra Professional and DTP or DTU Terminals The Electra Professional terminals and the Electra Elite terminals have similar abilities However a few differences are listed below 9 9 DTU Terminals use the green red pair at the wall jack instead of the yellow black pair used with the Electra ProfessionalTerminals The ETW 8 1 2 DTP 8 1 DTU 8 1 DTP 8D 1 and DTU 8D 2 have the same line capacity Issue 6 1 10 Electra Elite ETW 16DC 1 2 DTP 16D 1 DTU 16D 2 DTP 16HC 1 have the same line capacity DTP 32D 1 and DTU 32D 2 have four less One Touch keys than the ETW 16DD 1 2 The DTP or DTU Multiline Terminal except DTP 2DT 1 or DTP 16HC 1 provides the full duplex speakerphone option with push to mute ability DTP or DTU Multiline Terminal has a built in headset jack built in wall mount unit and a longer handset cord 12 feet e The DTP 2DT 1 and DTP 16HC 1 do
90. nected to an outside line ELECTRONIC VOLUME CONTROL This feature is provided on all Multiline Terminals to allow easy changes to the LCD contrast on Display Multiline Terminals Off Hook Ringing volume Station Ringing volume and handset station speaker volume control E amp M TIE LINES 4 WIRE E amp M Tie Lines 4 Wire can be connected to the system to provide access to and from remote systems and facilities The system can receive and or transmit DTMF or Dial Pulse signals on E amp M Tie Lines ELECTRA PROFESSIONAL TERMINAL MIGRATION This feature allows an Electra Elite customer to protect their terminal investment when purchasing an Electra Elite 192 system Electra Professional Multiline Terminals can be easily used with Electra Elite With very few exceptions all terminal features and abilities possible on Electra Professional Level II IIA 120 are also possible with the Electra Elite Issue 6 Electra Elite E 5 ELITE ACD PLUS Elite ACD Plus is an Automatic Call Distribution ETU ACD 8 U10 that supports up to 40 agents and 12 supervisors logged on at the same time This feature allows any incoming DIT ANA DID or CO Ring Transfer call to terminate at a programmed ACD group of agents The incoming call is either distributed to the agent that has been idle the longest or in accordance with a programmed preference level Operation includes Automated Attendant AA ACD only or both AA and ACD A Local Area Network LAN
91. nes by a separate twisted 1 pair cable or 2 pair cable only for Multiline Terminals Refer to Table 5 1 Multiline Terminal Loop Resistance and Cable Length for the loop resistance and cabling requirements for Multiline Terminals and adapters Issue 6 Electra Elite Table 5 1 Multiline Terminal Loop Resistance and Cable Length Feet Maximum Feet i Loop by Twisted by Twisted Terminal or Adapter Resistance 1 Pair Cable 2 Pair Cable Ohms 24 AWG 24 AWG DBM B U10 Box N A 900 900 DCU 60 1 BK WH CONSOLE N A 1000 1000 DTP 2DT 1 WH TEL 35 600 1000 DTU 4R 1 BK TEL N A 650 1000 DTP 8 1 BK WH TEL DTU 8 1 BK WH TEL aM 1000 DTP 8D 1 BK WH TEL DTU 8D 2 BK WH TEL 9 600 1009 DTP 16 1 BK WH TEL DTU 16 1 BK WH TEL 26 e 90 DTP 16D 1 BK WH TEL DTU 16D 2 BK WH TEL 26 490 909 16 1 TEL 57 1083 DTP 32 1 BK WH TEL DTU 32 1 BK WH TEL 21 960 DTP 32D 1 BK WH TEL DTU 32D 2 BK WH TEL El eae zem DTR 1R 1 BK TEL 35 600 1000 DTR 4R 1 BK TEL N A 650 1000 ETW 8 1 2 BK SW TEL 35 600 1000 ETW 16DC 1 2 BK SW TEL 26 450 900 ETW 16DD 1 2 BK SW TEL 21 360 720 ETW 24DS 1 2 BK SW TEL 26 450 900 ETW 4R 1 BK TEL N A 650 650 EDW 48 1 BK SW DSS BLF with AC Adapter NA 1900 1008 SLT 1 U10 ADP 35 600 1000 gt AC Adapter is required when installing the following device
92. niform Numbering Network Universal Slots Unsupervised Conference User Programming Ability V Voice Mail Integration Analog Voice Mail Message Indication on Line Keys Voice Over Internet Protocol VolP Voice Over Split Voice Prompt Wireless Features Electra Elite SECTION 2 FEATURES DESCRIPTIONS General Description Manual A 1 4 Issue 6 ACCOUNT CODE ENTRY This feature allows assignment of up to 16 digit Account Codes Account Codes incorporated in the call records generated by the Station Message Detail Recording SMDR option and provide a reference for billing ACCOUNT CODE FORCED VERIFIED UNVERIFIED Account Code Forced Verified forces selected station users to dial an Access Code and a verification code before making an outgoing call The outgoing call is processed only after the dialed Account Code is verified Account Code Forced Unverified forces selected station users to dial an access code and an unverified Account Code before making an outgoing call The outgoing call is processed only if the unverified Account Code is dialed System Software S5000 or higher is required for Account Code Forced Unverified System Software S5500 or higher allows Scrolling Directories to be used with this feature This feature allows a system Administrator to control unauthorized outgoing calls The Forced Verified Account Code is part of the Station Message Detail Recording SMDR call record An
93. not provide a headset jack The DTP or DTU Multiline Terminal except DTP 2DT 1 and Cordless Terminals has snap in option units for easy installation The DTP 16HC 1 requires one ACA U adapter as the only compatible snap in option key on the Electra Professional Multiline Terminal performs the same operation as on the or DTU Multiline Terminal The key on the Electra Professional Multiline Terminal performs the same operation as Cedia on the or DTU Multiline Terminal 9 Handset Headset is not supported DTU terminals The DTP or DTU Multiline Terminal has a matte finish The Revision 2 DTP or DTU Multiline Terminal has four softkeys The DM PC and DM PCII boards for the Electra Professional are not supported by the Electra Elite system Comparison of DTP and DTU Terminals DTP terminals are feature comparable to DTU and are supported by the Electra Elite and NEAX family of products DTU Multiline terminals are supported by the Electra Elite and Electra Professional family of products Refer to Figure 1 3 Electra Elite Multiline Terminals Figure 1 4 Electra Professional Multiline Terminals Figure 1 5 Single Line Telephone Figure 1 6 Hotel Motel Telephone Figure 1 7 Electra Elite Attendant Console Figure 1 8 Electra Professional Attendant Add On Console Figure 1 9 ptem Cordless Terminal Figure 1 10 D Cordless Lite Terminal Figure
94. ns products is user friendly reliable and cost effective Easy to Install With the Electra Elite 192 system NEC has reduced the number of hardware components making the system easier to install Only 1 pair wire is required to connect telephones This system provides Windows 95 98 Windows ME Windows 2000 and Windows XP based PC programming with a menu driven guide to both simplify and speed installation All programming information and station labels can be printed as completed For further convenience and versatility end user programming is provided for up to approximately 35 features Issue 6 Electra Elite Easy to Maintain When system memory failure occurs PC Programming software can be used locally or from a remote location to upload download all system data Each Electronic Telephone Unit ETU except those required to sustain system operation e g CPU ACD and VMS can be installed or removed hot swap without shutting down the system Other considerations for easy maintenance include Standard Amphenol Connectors Built in RS 232 connectors for all communication needs Standard Station wiring for DTP and DTU Multiline Terminals Compact KSU Flash ROM for software upgrades Flash ROM upgrade by using PC programming Easy to Expand The Electra Elite 192 system offers a single cabinet that is used for both the Basic and Expansion KSUs to provide easy and cost effective growth using universa
95. nt Code Entry A 2 Account Code Forced Verified Unverified 3 Add On Conference A 4 All Call Page A 5 Alphanumeric Display A 6 Analog Line Extender D M Analog EXT A 7 Ancillary Device Connection A 8 Answer Hold A 9 Answer Key A 10 AX Assigned Night Answer ANA A 11 Attendant Add On Console A 12 Attendant Camp On A 13 Attendant Positions A 14 A Attendant Station Outgoing Lockout A 15 X Attendant Transfer A 16 Automated Attendant A 17 Automatic Answer with Delay Message A 18 Automatic Callback A 19 Automatic Call Distribution ACD A 20 Automatic Day Night Mode Switching A 21 Automatic Hold A 22 Automatic Number Indication ANI on T1 A 23 Automatic Redial A 24 Automatic Release A 25 Automatic Route Selection ARS General Description Manual A 26 B 1 B 3 B 4 B 6 C 1 2 633 C 4 C 5 C 6 C 7 C 8 C 9 C 10 C 11 C 12 C 13 C 14 C 15 C 16 17 CHAPTER 2 The following features available the Electra Elite 192 system Automatic Trunk to Trunk Transfer B Background Music Over External Speakers Background Music Speaker Barge In Battery Backup System Memory Battery Backup System Power Busy Lamp Field on Multiline Terminals ze Call Alert Notification Call Appearance CAP Keys Call Arrival CAR Keys Callback Request Caller ID Indication Caller ID Call Return Call Forward All Call Call Forward Busy No Answer Call forward Centrex Call Forward Disp
96. nt that audits local and long distance telephone bills Using System Software S5000 or higher and MIFM Software Version 3 00 or higher a call record can or cannot be printed for a specified station STATION OUTGOING LOCKOUT This feature allows a station user to temporarily restrict outgoing calls by assigning a personal code password The Attendant position can override or reset the Station Lockout setting at will STATION RELOCATION This feature enables a station to be moved from one location to another without reprogramming the station data The station features and extension numbers remain the same after it is moved to the new location STATION TRANSFER This feature allows any station user in the system to transfer any call to any other station Outside calls can be transferred to Multiline Terminals without the direct line appearance Press the Transfer TRF key on a Multiline Terminal or use the hookswitch on a Single Line Telephone to initiate call transfer The transfer is completed by going on hook on a Multiline Terminal or Single Line Telephone STEP CALL A caller that receives a call waiting tone during an internal call can dial 2 default to access the next highest station number in the same 10s group e g 10 19 20 29 or 110 119 220 229 STORE AND REPEAT This feature allows a Multiline Terminal user talking on a CO PBX line to store any telephone number in memory for later use STORED HOOKFLASH This feat
97. nverified EliteMail Digital Voice Mail systems and Elite ACD Plus make extensive use of these keys to guide a station user effortlessly through difficult to use feature operations SPEED DIAL STATION Each station in the system can be assigned 20 Station Speed Dial buffers Depending on System Programming when 1000 System Speed Dial numbers are assigned the stations do not have Station Speed Dial Each Station Speed Dial buffer may contain a maximum of 24 digits or four other buffer numbers Nesting Dial and the called party name Features Electra Elite General Description Manual S 11 S 12 S 13 S 14 Issue 6 The ETW 16DD 1 2 BK SW TEL has 20 One Touch keys and the ETW 24DS 1 2 BK SW TEL has 12 One Touch keys that can also be used for Speed Dial The DTP 32D 1 BK WH TEL and DTU 32D 2 BK TEL can be assigned 16 One Touch keys with 16 line keys or eight One Touch keys with 24 line keys In either case its One Touch keys are in addition to the 20 Station Speed Dial buffers The One Touch key buffer may contain a maximum of 16 digits with no characters for names SPEED DIAL STORED CHARACTERS Speed Dial buffers may contain a maximum of 24 digits When 100 memories 80 System Speed Dial buffers and 20 Station Speed dial buffers are allocated a maximum of 13 characters can be entered for the name When 1000 memories are allocated a maximum of 12 characters can be entered for the name System Softw
98. on user can dial the Night Call Pickup Access Code or press a Feature Access key programmed for Night Call Pickup to answer incoming calls NIGHT CHIME This feature provides a common audible tone signal with one relay contact for control when incoming CO PBX calls are received in Night Mode The relay contact closure may also be used for external bells or chimes The Night Chime feature is used after working hours to alert night personnel of incoming outside calls An ECR U10 ETU must be installed NIGHT TRANSFER Attendant Positions with or without Attendant Add On Consoles can place the system in or out of Night Mode This changes the ring assignment of CO PBX lines activates ANA Assignments Night Call Pickup Night Chime Code Restriction Class Assignments and Automated Attendant messages This feature can operate system wide or per tenant OFF HOOK RINGING This feature alerts a Multiline Terminal user that an incoming outside call is ringing to that station during another call Off Hook Ringing is provided through the built in speaker of the Multiline Terminal and at a lower volume than On Hook Ringing OFF PREMISE EXTENSION This feature allows the connection of a standard DTMF Single Line Telephone located remotely from the main installation site to access the system features with the same abilities as an on premise Single Line Telephone An OPX 2 U10 ETU must be installed ts Message waiting lamps are not supported by
99. ones that are provided for this system are hearing aid compatible The manufacturer of other Single Line Telephones for use with the system must provide notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of non hearing aid compatible telephones Operating this equipment without providing proper answer supervision is a violation of Part 68 of the FCC rules Proper Answer Supervision occurs when This equipment returns answer supervision to the Public Switched Telephone Network PSTN when Direct Inward Dialing DID calls are Answered by the called station Answered by the Attendant Routed to a recorded announcement that can be administered by the Customer Premise Equipment CPE user Routed to a dial prompt This equipment returns answer supervision on all DID calls forwarded to the Public Switched Telephone Network PSTN Permissible exceptions are A call is unanswered Abusytoneis received reorder tone is received Issue 6 VOICE ANNOUNCEMENT MONITORING OVER DID LINES MUSIC ON HOLD SERVICE REQUIREMENTS UL REGULATORY INFORMATION Electra Elite CAUTION Using the Voice Announcement feature to eavesdrop or record sound activities at the other end of the telephone line may be illegal under certain circumstances and laws Consult a legal advisor before implementing any practice to monitor or record a telephone conversation Some federal and sta
100. or assigned in one SCD group When the system reaches the end of the hunt group list it advances to the top of the list and repeats the sequence Transferred internal calls are not supported by this feature SINGLE LINE TELEPHONE ACCESS The Electra Elite 192 system allows connection of 118 Electra Elite system Single Line Telephones SLTs Single Line Telephone users can make CO PBX calls internal calls and paging calls This option requires an SLI 4 8 U10 ETU an OPX 2 U10 ETU an SLT 1 U10 ADP an APR APA U Unit connected to the DTP DTU Terminals or an ADA 2 W BK SW Unit connected to an Electra Professional ETW Multiline Terminal SLT ADAPTER The Single Line Telephone SLT Adapter allows a port of an ESI 8 U10 ETU to support a Single Line Telephone A Single Line Telephone can be connected to the ESI 8 U10 ETU using the SLT Adapter and 2 wire cable Eight SLT 1 U10 ADP Single Line Telephone Adapters can be installed in the Electra Elite 192 system SLT Adapters do not support voice mail systems or Message Waiting Lamps SLT TIMED ALARM A Timed Alarm reminder may be set at any Single Line Telephone At programmed intervals the system automatically calls the SLT station to remind the user of a scheduled time SOFTKEYS The Electra Elite system provides softkeys on all display Electra Elite DTU or D Series E DTP Multiline Terminals Currently Speed Dial Scrolling Directories Account Code Forced Verified U
101. or each station or trunk These trunks can include CO PBX DID ISDN E amp M Tie Lines T1 lines and VoIP trunks The Attendant Add On Console also has 12 function keys that can be used for attendant messaging or paging access Four Consoles can be installed Issue 6 12 13 14 15 16 Electra Elite ATTENDANT CAMP ON This feature allows a call to be transferred to a busy station and is used at an Attendant Position with an Attendant Add On Console Press the Transfer TRF key on the Attendant Add On Console to send the camp on tone to the busy station When the station receives the tone the call rings and answered When the camped on call is not answered in a preprogrammed time it recalls to the Attendant Position ATTENDANT POSITIONS Any number of stations can be designated as Attendant Positions These stations have access to distinct Attendant type features Two Attendant Positions can support two Attendant Add On Consoles each Attendant features such as setting Night Mode and System Speed Dial memory programming apply ATTENDANT STATION OUTGOING LOCKOUT This feature allows an Attendant Position with an Attendant Add On Console to set a predetermined Code Restriction Class Assignment to any station that is assigned on the Attendant Add On Console This allows the Attendant to set reset restrictions to a station to disallow outgoing calls ATTENDANT TRANSFER This feature
102. out telephones Message Display Boards include a basic board and expansion boards Each basic and expansion board provides up to eight messages System Software S2000 or higher is required MESSAGE WAITING Message Waiting is set from the Attendant Add On Console or from a Voice Mail Unit to allow the large LED to provide a distinctive message indication to the station The station user is alerted to contact the Attendant or Voice Mail Unit for the message MICROPHONE CONTROL This feature allows microphone control with ON OFF status indication on all Multiline Terminals Flexible Line key or One Touch key programmed for Microphone Control or an Issue 6 Electra Elite Access Code is used to mute the microphone for privacy during incoming voice announcement calls and during calls using the built in speakerphone M 4 MULTILINE CONFERENCE BRIDGE Multiline Conference Bridge allows any intercom or outside caller to call the CNF 8 U10 ETU to place a multiparty conference call Each CNF 8 U10 ETU supports one 8 party conference or two 4 party conferences regulated by a switch setting Two CNF 8 U10 ETUs may be installed DSP based amplification provides a higher quality conference call This new feature can be used with any version of software on the Electra Elite 48 or 192 port system M 5 MULTILINGUAL LCD INDICATION The Multilingual LCD Indication provides the option for English French Japanese or Spanish characters on Multiline
103. p M and DID signaling Automatic Number Indication ANI is supported A combination of Loop Start and Ground Start trunks DID trunks or Tie lines can be used on the ETU Each trunk is assigned in groups of four DTMF or Dial Pulse dialing is supported This ETU is installed in slots S1 and S4 in the basic B64 U10 KSU or slot S1 of the first expansion B64 U10 KSU The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system gt gt maximum combination of DTI U10 20 and PRT 1 U10 20 ETUs is 3 per system A CLKG U10 Unit must be installed 2 ETUs 48 lines 3 ETUs 64 lines 3 ETUs 64 lines IPT 4 U10 ETU This IP Gateway ETU is an optional Interface that can combine trunk calls into Gateway trunks This ETU can emulate the following ETUS TLI 2 U10 DID 4 U10 COI 4 8 U10 or COID 4 8 U10 Refer to the applicable ETU assignment for the trunk capacity This ETU can be installed in KSU slots that support the applicable assigned ETU The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system When this ETU is installed the FCE U10 Unit is required This ETU shares the total number of station ports in the system 4 ETUS Variable IP Gateway Trunks 16 lines 4 ETUS Variable IP Gateway Trunks 32 lines 4 ETUS Variable IP Gateway Tr
104. pter 5 Hardware Specifications This chapter provides requirements and specifications relating to the system hardware This chapteris helpful to those that install the system SUPPORTING DOCUMENTS Electra Elite 48 192 Features and Specifications Manual Stock Number 750361 This manual provides detailed information concerning every feature available in the system Electra Elite 192 System Hardware Manual Stock Number 750363 The System Hardware Manual is provided for the system installer This manual has detailed instructions for installing the Electra Elite KSU ETUS Multiline Terminals and optional equipment Electra Elite 48 192 Programming Manual Stock Number 750362 This manual provides instructions for programming the Electra Elite system using a Multiline Terminal or PC Electra Elite Least Cost Routing Manual Stock Number 750364 This manual provides instructions to the service technician for programming the customer site for least cost routing Electra Elite Automatic Call Distribution Manual Stock Number 750365 This manual provides the service technician with instructions for programming the ACD This manual can also be used by the ACD supervisor at the customer site to become familiar with the ACD MIS feature Electra Elite 48 192 Job Specifications Manual Stock Number 750377 This manual helps the technician to install and maintain the Electra Elite system This manual contains the job specification wor
105. rance from the office KTS 7 ANCILLARY DEVICE CONNECTION This feature allows installation of selected peripheral ancillary devices such as a headset or tape recorder for use on any Electra Professional Multiline Terminal with optional ADA 1 W BK SW Unit An optional ADA 2 W BK SW Unit adapter allows connection of single line equipment such as Single Line Telephone modem facsimile machine automatic dialer answering machine cordless telephone or other compatible device on the Electra Professional Multiline Terminals The Electra Elite Multiline terminals use an ADA U Unit to provide an interface for a tape recorder and an HFU U Unit for full duplex speakerphone These terminals have a built in headset jack This feature enhances operation of the peripheral devices A headset frees the user hands for order entry checking files or other functions The APR U Unit Analog Port Adapter with ringer or APA U Unit Analog Port Adapter without ringer available for Electra Elite Multiline terminals allows connection of single line equipment such as a Single Line Telephone modem facsimile machine automatic dialer answering machine or other compatible analog device System Software S5500 or higher allows or denies a hookflash on an APR APA U Unit 2 6 Features Electra Elite General Description Manual Issue 6 ANSWER HOLD This feature enables Multiline Terminal user to press the flashing Answer ANS key
106. re eases access to secondary common carriers credit card verification and other applications requiring entry of authorization codes or customer numbers CORDLESS TELEPHONE CONNECTION Using ADA 2 W BK SW Unit for Electra Professional terminals or APR APA U Unit for Electra Elite terminals a cordless telephone 2500 type can be connected to a Multiline Terminal System Programming defines whether or not the cordless telephone rings when calls are directed to the Multiline Terminal associated with it The SLI 8 U10 ETU also supports cordless telephones but this feature refers to Multiline Terminal cordless connection System Software 55500 or higher allows a hookflash from a Single Line Telephone connected to an APR APA U Unit CORELINE LAN Station Cable Integration Coreline allows the Multiline Terminal cable to be integrated with 10Base T cable A single cable runs from the KSU to the station and LAN terminal To support this a VDH2 8 U10 ETU is used instead of the ESI 8 U10 ETU in the KSU and a VDD U Unit is installed at each station The VDH2 8 U10 ETU is an ESI 8 U10 ETU with a LAN HUB mounted on board Ports 1 7 can be LAN Station cable integrated or just a LAN cable Port 8 is used for LAN Station cable integration or cascading HUBS either another VDH2 8 U10 ETU or external HUB together 10Base 2 Features Electra Elite General Description Manual C 25 D 1 Issue 6 connector mounted on
107. riction Outgoing prohibits station users from originating outside calls per station per trunk At stations where Outgoing Restriction is assigned a user can answer an incoming call place and receive an internal call or pick up a held line on a specified trunk The number of digits dialed on outgoing calls may also be restricted per station RING TONE VARIATION Ring Tone Variation provides three different tones that can be assigned per telephone or per CO PBX With this feature the user can verify priority CO PBX calls or identify particular ringing stations in an area Features Electra Elite General Description Manual S 2 Issue 6 RINGING LINE PREFERENCE Ringing Line Preference allows a station user to answer any outside ringing line by going off hook without having to press the Answer key or the Flexible Line key associated with the ringing line ROUTE ADVANCE BLOCK This feature allows assignment of up to 16 tables Each table may contain four Trunk Group priority levels from lowest cost to most expensive Station users may have a Route Advance key programmed on their telephone or may access this feature using a Trunk Access Code When placing an outside call the system follows the Route Advance table assigned for the station ensuring that the lowest cost available Trunk Group is used Any Trunk Group can be assigned to multiple route advance priority tables SAVE AND REPEAT This feature allows a Multiline Terminal
108. rnal Tone Ringer External Zone Paging Meet Me F Facsimile CO Branch Connection Feature Access User Programmable Flexible Line Assignment Flexible Numbering Plan Flexible Ringing Assignment Flexible Timeouts Full Duplex Handsfree Full Handsfree Operation G General Purpose Relay Ground Start Trunks Group Listening Handset Mute Handsfree Answerback Handsfree Dialing and Monitoring Headset Connection Built In Hold With Recall Exclusive and Non Exclusive Hot Line Howler Tone Service Features Electra Elite 1 1 I Hold Indication 1 2 Incoming Call Identification 1 3 Incoming Trunk Name or Number Display 1 4 Internal Voice Tone Signaling 1 5 Internal Zone Paging Meet Me 6 ISDN BRI Trunk Connections 7 ISDN PRI Trunk Connections 8 Use Indication K 1 Key Function Multifunction Registration L 1 Large LED Indication L 2 Last Number Redial L 3 Least Cost Routing LCR L 4 Live Monitoring L 5 Loop Start Trunks M M 1 Message Display Board M 2 Message Waiting M 3 Microphone Control M 4 Multiline Conference Bridge M 5 Multilingual LCD Indication M 6 Multiple Trunk Groups M 7 Music On Hold N N 1 Nesting Dial N 2 Night Call Pickup N 3 Night Chime N 4 Night Transfer 1 Off Hook Ringing O 2 Off Premise Extension O 3 One Touch Feature Access General Description Manual Q 1 R 1 R 2 R 3 R 4 R 5 R 6 R 7 R 9 S 1 S 2 S 3 S 4 S 5 S 6 5 7 5 8 5 9 Issue 6
109. s B64 U10 KSU The Basic Key Service Unit KSU for the Electra Elite System provides service for outside lines Attendant Consoles and interconnection of the station terminals The basic KSU provides 64 ports that can be expanded to a maximum of 192 ports with the addition of two expansion KSUs The basic KSU is also used for the expansion KSUs System software allows a maximum of 184 ports to be used for stations and trunks There are two fixed slots and eight flexible slots 1 Basic KSU per system The Expansion Key Service Unit KSU of the Electra Elite System provides an additional 64 ports Expansion units can be added to the Basic KSU to provide 128 ports with one expansion unit and 192 ports with two expansion units 2 expansion KSUs per system Each Expansion KSU provides eight flexible slots and accommodates any interface cards The 64 010 PSU power supply unit backup batteries and three PFT relays are included with each KSU FCE U10 Unit The Front Cover Extender Unit is required when a VDH2 8 U10 IPT 4 8 U10 or CTI 4 8 U10 1 per KSU is installed P64 U10 PSU The Power Supply Unit is included with the B64 U10 KSU 1 per KSU General Description Manual 3 1 Issue 6 Electra Elite Basic 1 Basic 2 Equipment Name Description Basic KSU Expansion Expansion KSU KSUs Common Electronic Telephone Units CPUB U10 ETU The Central Processing Un
110. s DTP 16HC 1 BK TEL Electra Elite DCU 60 or Electra Professional EDW 48 Attendant Console gt The length for the specified SLT Adapter is the length between the SLT Adapter and the ESI Hardware Specifications Electra Elite Issue 6 Multiline Terminal Figure 5 1 Connecting the ESI to the Multiline Terminal Using Twisted 2 Pair Cable Table 5 2 Cable Connection Between the Analog Port and the Single Line Equipment Maximum Loop Resistance Connected Equipment Cable 24 AWG from Connected Equipment to Telephone APR APA U Unit Twisted Pair 50 feet ADA 2 W Unit Twisted Pair 10 feet SLT 1 U10 ADP Twisted Pair 50 feet OPX 2 U10 ETU Twisted Pair 1600 ohms SLI 4 8 U10 ETU Twisted Pair 300 ohms gt gt Mixing digital and analog ports through the same 25 pair cable runs is not recommended Table 5 3 Cable Connection Between ESI VDH and PCT Board Connected Maximum Loop Attached Equipment Sable Resiptence Telephone Ohms 35 Connected PCT C U10 Unit 10 Base T 31 Not Connected 35 Connected 5 U10 Unit Twisted 1 Pair 31 Not Connected Table 5 4 Cabling Requirements for Audio Connected Equipment Cable Music on Hold and Background Music Hi Fi Shielded Audio Cable Sources External Amplifier Hi Fi Shielded Audio Cable General Description Manual 5 5 Issue 6 Electra Elite SECTION 3 POWER REQUIR
111. s ETU provides additional memory for PC programming SMDR LCR Caller ID scrolling and MIFM U10 ETU Wireless programming 1 per system When the LCR or Caller ID Scroll functions are desired the KMM 1 0 U must be installed 3 2 Equipment Electra Elite Issue 6 Basic 1 Basic 2 Equipment Name Description Basic KSU Expansion Expansion KSU KSUs The modem unit is installed on the Modem Kit Unit PCT U10 Unit or the MIFM U10 ETU Per en Trunk Electronic Telephone Units This Basic Rate Interface unit provides four channels eight voice channels for ISDN Basic Rate Interface Caller ID is supported This ETU is installed in slots 51 54 in the basic or 0 Se Sets BRT 4 U10 first expansion B64 U10 RSU 92 B eee Channels Channels Channels The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system A CLKG U10 Unit must be installed Electrical fuses posistors are built into this ETU This ETU supports four outside CO PBX lines and provides circuitry for ring detection holding and dialing The outside lines must be Loop Start DTMF trunks EVA El PE COI 4 U10 This is installed in slots 61 58 in the basic or 28 60 64 expansion B64 U10 KSU CO PBX CO PBX CO PBX This ETU can provide an E911 CAMA trunk Wes Ings 1098 maximum number depends other trunk cards installe
112. selecting the specific trunk in the queue procedure This feature allows a station user to set trunk queuing to the specified trunk internal Trunk Group or Route Advance Block TRUNK TO TRUNK TRANSFER This feature allows any station user to establish Trunk to Trunk Transfers between two CO PBX a disconnect signal must be provided DID and or E amp M Tie line calls TWO COLOR LEDS Multiline Terminals have a 2 Color LED green or red for Flexible Line keys the LNR SPD key on Electra Professional terminals and the Large LED indications The two colors indicate station status red and message status green Green is used to indicate Hold Exclusive and Non Exclusive I Use and recall conditions Other functions are indicated with a red LED The Attendant Add On Console is also provided with Two color LEDs green or red for direct access to stations UNIFORM CALL DISTRIBUTION UCD This feature permits incoming DIT ANA DID Tie and CO ring transferred calls to terminate in a prearranged hunt group in the order of arrival Incoming calls are distributed to the longest idle member of the UCD group When an incoming DIT ANA DID call to a UCD group encounters all UCD stations busy or no answer the call is queued and the caller receives a Delay Announcement after a predetermined time Refer to D 2 DELAY ANNOUNCEMENT on page 2 17 An MIFA U10 ETU must be installed Features Electra Elite General Description Manual U
113. sor Clock 25 MHz Interface ETU 8 bit or 16 bit microprocessor Optional ETUs 16 bit or 32 bit microprocessor Multiline Terminal 8 bit microprocessor Attendant Console 4 bit microprocessor SLT Adapter 4 bit microprocessor Telephone The voltage current ring signal information for the Electra Elite Multiline Terminals Single Line Telephone equipment and APR units are listed below 9 Multiline Terminal Voltage 11 26 Vdc Maximum Current 250 mA Acoustical characteristics meet Electronic Industry Association EIA standard proposal SP 1286 and standard EIA RS 470 Single Line Telephone Standard 2500 Set 500 type network Nominal Current 35 mA Ring Signal 56 Vac RMS 20 Hz SLT 1 U10 ADP Standard 2500 Set 500 type network Nominal Current 30 mA Ring Signal 56 Vac RMS 20 Hz 5 15 Issue 6 SECTION 9 DIALING SPECIFICATIONS 5 16 9 1 9 2 Electra Elite APR APA U Unit Standard 2500 Set 500 type network Nominal Current 30 mA Ring Signal 70 Vac RMS O 18 Hz gt APA U does not provide ringing signal Dial Pulse Address Signaling Dial Pulse Signaling is a type of address signaling that uses dial pulses regular momentary interruptions to signal the equipment In the Electra Elite 192 System the following Dial Pulse specifications are used Pulse Rate 10 0 5 pps 20 1 0 pps Percent Break 60 1 5 Interdigit Interval 10 pps 20 pps
114. t have an LCD display 20 DTR 4R 1 BK TEL The DM Cordless terminal uses 900 MHz Digital Spread Spectrum DSS Technology and is connected in tandem to a Multiline Terminal This terminal can be switched between cordless and the Multiline Terminal connected to it using a key on the base unit or the Handset This terminal has a 16 digit by 2 line LCD Display 10 ETW 4R 1 BK TEL This D M Cordless Terminal can be connected to the Electra Elite System using tandem connection to a Multiline Terminal This terminal has a cordless handset a 10 digit 2 line LCD dial pad TALK key HOLD key TRF key CNF key SPD key a MSG LED optional vibrator and four function keys with red LED This D Cordless Terminal can be switched to the Multiline Terminal connected to it by pressing the DESK key on the base unit of the idle Die Cordless Terminal ETW 8 1 2 BK SW TEL This terminal is a fully modular instrument with tilt stand eight Flexible Line keys each with 2 color LED eight function keys built in speakerphone ADA compatibility and a large LED to indicate incoming calls and messages 55 119 119 General Description Manual 3 13 Issue 6 Electra Elite Equipment Name Description Basic KSU Basic 1 Expansion KSU Expansion Basic 2 KSUs ETW 16DC 1 2 BK SW TEL This terminal is a fully modular instrument with tilt stand 16 Flex
115. taled in slots 51 58 in the B64 U10 KSU The maximum number depends on other station cards installed This ETU shares the total number of station ports in the system 6 ETUs 48 ports 14 ETUs 112 ports 14 ETUs 112 ports VDH2 8 U10 ETU The Voice Data Hub ETU allows integration of both Terminal and 10Base T cables for local area network LAN into the same cable 10Base T and 10Base 2 are supported This ETU is installed B64 U10 KSU When this ETU is installed the FCE U10 Unit is required This ETU shares the total number of station ports in the system in slots 51 58 in the 3 ETUs 24 extensions 6 ETUs 48 extensions 9 ETUs 72 extensions VMS 2 U10 ETU This ETU is installed in one of the interface slots It has two channels of built in Voice Mail This ETU shares the total number of station ports in the system 1 VMS 2 VMS 4 or VMS 8 U10 ETU General Description Manual Issue 6 Electra Elite Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs VMS 4 U10 ETU This ETU is installed in one of the interface slots It has four channels of built in Voice Mail This ETU shares the total number of station ports in the system VMS 8 U10 ETU This ETU is installed in one of the interface slots It has eight channels of built in Voice Mail This ETU shares the total number of st
116. tandard providing full handsfree operation The large Liquid Crystal Display LCD provides call status data and programming information 1 4 Introduction Electra Elite General Description Manual Issue 6 For Attendant Positions up to four Attendant Add On Consoles are available each providing 48 station and or outside line assignments and 12 function keys An SLT Adaptor can be used in place of a digital terminal for connecting Single Line Telephones or similar devices Additional Equipment Additional equipment such as Single Line Telephones external speakers voice mail or facsimile machines can be connected to the system to enhance the abilities of the Electra Elite 192 system Figure 1 1 System Configuration Example shows the Electra Elite 192 system with standard and optional some locally provided functions that are available with the system Issue 6 GE External Speakerphone Message Display Board Computer Telephony Integration ElectraMail CTI Unified Messaging Automatic Call Distribution PC Programming i A Station Message Detail Recording SMDR Answering Machine Facsimile CO PBX Centrex DID Tie FT1 ISDN BRI ISDN PRI Dierm Handset Cordless External Speaker ptem Cordless Lite Electra Elite Wireless PS II D Analog Cordless J 7 VA Ji p y amp
117. te laws require a party monitoring or recording a telephone to use a beep tone s notify all parties to the telephone conversation and or obtain consent of all parties to the telephone conversation In monitoring or recording sound activities at the other end of the telephone line using the Voice Announcement feature the sound of the alert tone at the beginning of the Voice Announcement may or may not be considered sufficient under applicable laws Some of the applicable laws provide for strict penalties for illegal monitoring or recording of telephone conversations IMPORTANT NOTE In accordance with U S Copyright Law a license may be required from the American Society of Composers Authors and Publishers or other similar organization if radio or TV broadcasts are transmitted through the Music On Hold feature of this telecommunication system NEC America Inc hereby disclaims any liability arising out of the failure to obtain such a license If equipment malfunctions all repairs will be performed by an authorized agent of NEC America Inc or by NEC America Inc The user requiring service is responsible for reporting the need for service to an NEC America Inc authorized agent or to NEC America Inc This equipment has been listed by Underwriters Laboratories and found to comply with all applicable requirements of the standard for telephone equipment UL 1459 Regulatory Information Electra Elite INDUSTRY CANADA REQUIREMENTS
118. ted by standard audio equipment plugs Universal Slots Using Universal Slots maximizes flexibility by allowing installation of any ETU into any interface slot except the MIFA MIFM U10 ETU that can only be installed in a dedicated slot or the first interface slot and the DTI PRT ETU that must be installed in a specified interface slot Full use of each KSU before adding another reduces hardware requirements Resident System Program A Resident System Program is provided when the system first receives power The CPU scans the KSUs and recognizes the ETUs and Multiline Terminals that are connected to the system Standard values called default values are assigned in the System Program for all system and device parameters This allows the system to operate immediately after initialization before programming is done Issue 6 Electra Elite The assignments provided by the Resident System Program can be altered to fit the requirements of a particular installation Changing programming assignments is the function of two preassigned Multiline Terminals or a personal computer When programming from a Multiline Terminal Flexible Line keys and the dial pad are used to enter new values and the display provides the necessary information for programming Multiline Terminals and Single Line Telephones variety of telephones can be connected to satisfy the requirements of a particular installation Multiline Terminals are fully modular and ar
119. tem to operate without initial programming The system timeouts can be changed to meet the customer needs according to the requirements of the system application Some timeouts make the system operate to customer specifications such as hold recall transfer recall or delayed ringing Others are more technical and are used for optimum system performance the existing network environment F 7 FULL DUPLEX HANDSFREE The HFU U Unit is an add on device to the Electra Elite Multiline Terminals that provides a full duplex speakerphone for small conference rooms An external microphone is also provided that has a push to mute control button that must be held down to turn the microphone off 2 24 Features Electra Elite General Description Manual G 2 G 3 H 2 Issue 6 FULL HANDSFREE OPERATION This half duplex ability is included with all Multiline Terminals for internal and outside calls The MIC ON OFF key or Feature Access Code allows microphone muting With the addition of an HFU U Unit full duplex operation is possible GENERAL PURPOSE RELAYS When an ECR U10 is installed two general purpose relays are provided that are controlled by access code for multiline Terminals or by key control The relays remain activated until deactivated by the station user GROUND START TRUNKS Ground Start Trunks can be connected to the system Trunks are Assigned as Ground Start per trunk using switch settings at the associated COI
120. terminals 56 120 120 APR U Unit When this Analog Port Ringer adapter is used an additional Single Line Telephone or a modem can be connected to an Electra Elite Multiline Terminal This adapter can be installed on any DTP or DTU Multiline Terminal except DTP 2DT 1 WH TEL 16 1 TEL or Cordless terminals 56 120 120 CTA U Unit TAPI Microsoft Telephony Application Programming Interface adapter allows an Electra Elite Multiline Terminal to be connected to a PC This adapter can be installed on any DTP or DTU Multiline Terminal except DTP 2DT 1 WH TEL 16 1 TEL or Cordless terminals 32 32 32 CTU C U Unit This unit is a CTA adapter for Universal Serial Bus with a Coreline VDH2 8 U10 ETU connection This adapter can be installed on any DTP or DTU Multiline Terminal except DTP 2DT 1 WH TEL 16 1 TEL or Cordless terminals 32 32 32 CTU S U Unit This unit is a CTA adapter for Universal Serial Bus with an ESI 8 U10 ETU connection This adapter can be installed on any DTP or DTU Multiline Terminal except DTP 2DT 1 WH TEL DTP 16HC 1 BK TEL or Cordless terminals 32 32 32 General Description Manual 3 15 Issue 6 Electra Elite Basic 1 Basic 2 Equipment Name Description Basic KSU Expansion Expansion KSU KSUs This Message Display Board is connected to the ESI 8 U
121. tra Elite Multiline Terminal or it can be connected to an Electra Professional Multiline Terminal using the ADA 1 W BK SW Unit This eliminates the need for an external headset switch A headset ON OFF key can be assigned to the terminal to allow easy operation of the headset HOLD WITH RECALL EXCLUSIVE AND NON EXCLUSIVE A Station user can place a call on Hold to free the station for other calls A Multiline Terminal user can use Exclusive Hold call picked up only where it was put on hold and Non Exclusive Hold call picked up at any station that has access to that line A Single Line Telephone user can place calls on Exclusive Hold A call on hold for longer than a preprogrammed interval generates a recall at the originating station When the recalled Multiline Terminal is idle an audible signal and an LCD indication when equipped are provided to indicate that the line is recalling HOT LINE This feature enables a station user to automatically dial an outside number or another station when the station goes off hook This feature is provided for Multiline Terminals and Single Line Telephones HOWLER TONE SERVICE This feature provides a howler tone when a station remains off hook after a call is completed or when a station is off hook and digits are not dialed within a predetermined time I HOLD INDICATION This feature provides a green LED line key indication for calls held at a Multiline Terminal Calls held at other stat
122. ture rich Electra Elite 192 system provides the basic telephone functions and supports Automatic Number Indication ANI Caller ID Automatic Call Distribution ACD Automatic Route Selection ARS Centralized Voice Mail Computer Telephony Integration CTI Dialed Number Indication Service DNIS ptem Handset Cordless Elite ACD Plus Emergency 911 Cut Through Enhanced 911 Integrated Digital Voice Mail ISDN BRI and PRI Voice Trunks LAN KTS Cabling Integration Least Cost Routing LCR Live Monitoring and Live Record Multiline Conference Bridge Multilingual LCD Indication Multiple Music on Hold using CO Interface PC Attendant Console Unified Messaging Uniform Call Distribution UCD Voice over Internet Protocol Trunks VoIP Wireless Optional 33 6 kbps Modem for Remote Programming and Maintenance Issue 6 Electra Elite The Electra Elite 192 system offers a variety of Multiline Terminals that are compatible with the system available in 8 line 16 line and 32 line capacities and offered as display and non display terminals 2 line non display terminal and 60 line Attendant Console are also available When a customer has existing Electra Professional terminals they can be easily connected to the Electra Elite 192 system providing inexpensive migration Most Electra Elite 192 system features are available with the Electra Professional Multiline Terminals The Electra Elite 192 system supports a wide range of a
123. ty of attachment devices and supports complex functions such as conference calls call waiting and Voice Mail Through TAPI all elements of telephone usage including simple dial and voice calls can be controlled by Windows 95 and higher Windows versions CTI is implemented using a PC Telephony Board or a Computer Telephony Adapter CTA This PC Telephony Board is a multifunction PC AT add in card with telephone sound system fax and modem abilities The PC board is a telephone augmented by the functionality of a personal computer and allows telephone operations using a handset or headset The separate elements of telephony 2 15 Issue 6 2 16 22 23 24 Electra Elite multimedia audio and fax data are tied together as a single integrated platform The PC board supports DTP and DTU Multiline Terminals The CTA can be attached to the Electra Elite terminals to provide a serial RS 232 connector to the PC that allows applications to control telephony features of the KSU System Software 54000 or higher is required to attach the CTU C U or CTU S U Unit to a DTP or DTU terminal to provide a Universal Serial Bus USB connection to the PC that allows TAPI applications to control telephony features on the KSU CONSECUTIVE SPEED DIAL This feature provides System Speed Dial Station Speed Dial and manual dialing for all stations consecutively Complicated dialing sequences are simplified This featu
124. unks 48 lines Equipment Electra Elite Issue 6 Equipment Name Description Basic KSU Basic 1 Expansion KSU Basic 2 Expansion KSUs IPT 8 U10 ETU This IP Gateway ETU is an optional Interface that can combine trunk calls into Gateway trunks This ETU can emulate the following ETUS TLI 2 U10 DID 4 U10 COl 4 8 U10 or COID 4 8 U10 Refer to the ETU type assignment for the trunk cpacity This ETU can be installed in KSU slots that support the applicable assigned ETU The maximum number depends on other trunk cards installed This ETU shares the total number of CO PBX lines in the system When this ETU is installed the FCE U10 Unit is required This ETU shares the total number of station ports in the system 4 ETUS Variable IP Gateway Trunks 4 ETUS Variable IP Gateway Trunks 4 ETUS Variable IP Gateway Trunks PRT 1 U10 20 ETU The Integrated Service Digital network ISDN Primary Rate Interface PRI is a Public Switched Telephone Network PSTN service that provides 23 B channels and one D channel 23B D for voice call trunking The B channels provide 23 CO DID connections This ETU is installed in slots S1 and S4 in the basic B64 U10 KSU and slot S1 of the first expansion B64 U10 KSU The maximum number depends on other trunk cards installed This ETU shares the total number of Trunk lines in the system gt maximum combination of PRT 1
125. ure allows any Multiline Terminal user to store a hookflash in a Speed Dial buffer to allow one step access to certain Centrex or PBX features SYNCHRONOUS RINGING This feature provides CO PBX incoming ringing synchronized with the incoming ringing pattern from a Central Office Features Electra Elite General Description Manual S 23 T 2 Issue 6 SYSTEM DATA UP DOWN LOAD This feature included with NEC System Administration Terminal SAT Software transfers Station Speed Dial data System Speed Dial data and all System Data from to a PC System Data Up Down Load can be performed from a local or remote location T1 CONNECTION T1 Connection allows the system to be connected directly to FT1 carrier links using a public or private network The Digital Trunk Interface DTI U10 20 ETU provides for different types of trunk signaling with FT1 carrier links using System Programming The DTI U10 20 ETU supports Loop Start Ground Start Tie line DID trunks System Software S3000 or higher is required for the DTI U10 ETU to support Feature Group D incoming only signaling System Software 54500 or higher is required for the DTI U20 ETU to support Feature Group D incoming MF outgoing DTMF signaling TANDEM SWITCHING OF 4 WIRE E amp M TIE LINES Tandem Switching of 4 wire E amp M Tie Lines allows connecting E amp M Tie Lines to other trunks through the system without help or supervision from an internal station to allow distant
126. user to save the last outside number dialed in system memory for later use SCROLLING DIRECTORIES This feature provides the user of an Electra Elite DTU or Di Series E Display Multiline Terminal with a list of system or station speed dialing numbers Using the softkeys the user can select a speed dial number and then press the Speaker key or lift the handset to dial the number System Software 55500 higher allows Account Code Forced Verified Unverified to be used with this feature SECONDARY INCOMING EXTENSION A Secondary Incoming Extension SIE can be assigned on a Flexible Line key The status is indicated by the LED of the assigned SIE An incoming internal ringing Tie DID DIT ANA CO Transfer Ring or call forwarded call can be picked up from an SIE SEIZED TRUNK NAME NUMBER DISPLAY Seized Trunk Name Number Display shows the programmed telephone name or number of each trunk in the system The name or number is displayed on the Multiline Terminal LCD when a trunk is seized SIMPLIFIED CALL DISTRIBUTION Simplified Call Distribution is a hunting method that distributes calls evenly to all members of a hunt group It is very similar to UCD but does not require members to control call processing Issue 6 S 10 Electra Elite status by logging off Hunting is instituted when DIT DID TIE or VRS 4 U10 call is terminated at an SCD group pilot number Up to 32 SCD members can be divided among four SCD groups
127. y Intermi iu Hz Det Cycle Fixed 0 5 sec Busy Tone 480 620 60 IPM ll s 0 5 sec 0 5 sec Call Waiting Tone 440 60 IPM 0 5 0 25 sec 350 440 E IoT Lo 0 25 2400 Modulation Howler Tone 16 Hz Continuous Internal Dial Tone 350 440 Continuous 1 sec On Internal Ringback Tone 440 480 2 sec Off 2 sec LCR Dial Tone 440 Continuous 0 25 sec Reorder Tone 480 620 pa pg AA e 0 25 Service Set Tone 440 Continuous 0 125 sec Special Dial Tone 440 240 IPM 0 125 sec Tone Burst 1 Tone 440 Continuous id Tone Burst 2 Tone 620 Continuous at Tie DID Ringback Tone 440 480 2 sec 2 sec 9 4secOff P 14 Camp On Tone Call Alert Notification 440 Continuous d Attendant Tone Override DIT Alert Tone 480 620 Continuous Pd Call Forward Alert Tone Call Forward 350 440 Se ee Configuration Tone 5 12 Hardware Specifications Electra Elite Issue 6 Table 5 8 Multiline Terminal LED Flash Patterns LED Condition Color Flash Patterns l Use Green Busy Red Incoming Call Red I Hold Green Linekey Call Hold Red I a 1

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