Exhibitor Service Manual
Contents
1. AISLE 200 H W 12 x75 W HOLLAND 12 75 12 x150 WESTLAND CAMPING 12 x150 O ONA WESTLAND CAM CAMPING 12 150 MIDWAY RV M amp M CA VEURINKS 12 x75 7T MIDWAY 12 x75 I t GENERAL RV GP AISLE 600 i iinet NH Hsc HP a OENTER 12 x150 GENERAL RWCENTBR 12 x150 AISLE 700 GENER GENERAL RW CENTER 12 150 GENER GENERAL RVWCENTER 12 x150 AISLE 800 SENERAL 12 x150 GENERAL RV GHNTER 12 150 fe elef e lt GeNeRAL 12 x75 GENERAL RV AISLE 900 Di Ores GENERAL RV GUNTERS 2 x150 GENERAL 12 x75 gt ENTER 12 x150 IN D NERAL RY GENERAL RY relelelale GENERAL RV GENERAL 12 x75 GENERAL RV 2127 150 BRIDGES 12 x75 LLOYD BRIDG 1100 LLOYD BRIDGES A amp S 12 x75 z 8 1 600Z MOUS 8 1 e AISLE 1200 o o cu Expo Services Inc A DIVISION OF ART CRAFT SERVICE GROUP NOTICE OF ON LINE EXHIBITOR KIT Re Detroit Fall Camper amp RV Show 2009 Sept 30 Oct 4 2009 Rock Financial Showplace Dear Exhibitor NEC Expo Services Inc has been selected by your show management to serve as the Official Exhibiti2. or use NEC Expo Service for decorating needs Please see enclosed service forms Recreation vehicles are not allowed in booth space unless prior approval has been given by the MARVAC Board of Directors The advertising or selling of recreation vehicles from booth space locations is strictly prohibited Exhibitor Show Passes 2009 MARVAC Exhibitor buttons will be provided to each exhibiting company Please list the names of those working in your display area and return the Exhibitor Credential Form by September 25 2009 or fax to the Association Office at 517 349 3543 Fire Regulations Exhibitors are prohibited from bringing in flammable materials that will be used for decorating or advertising in the facility All such materials to be used for decorative or advertising purposes must first be treated with a flame retardant and such use shall be in accordance with all applicable federal state and municipal fire and safety rules and regulations All flammable liquids and gasses are prohibited without prior written consent from the Rock Financial Showplace Poster board signs are allowed but should be taped to a unit or other flat surface and should not be hung free from backing Trees shrubs and plants must be live and not cut No open flame or gasoline is permitted in any booth or exhibit area Fuel tanks and gas tanks must be locked All battery cables must be disconnected after the unit is placed in the display space Fuel tanks in motorized v
3. vehicles must be staged outside the building before transfer to dealer lot begins Music in Exhibit Area Federal law protecting the creators of copyrighted music requires that a license be obtained to use copyrighted music in meetings seminars general stage presentations and in exhibitor s booths Therefore copyrighted music will not be allowed by any of our exhibitors Parking Exhibitors All exhibitors will be required to park in the northwest parking areas and enter the Hall B entrance ONLY All parking on the south and east sides of the building will be reserved for event attendees A FIVE DAY PARKING PASS is available for only 12 00 This represents a 5096 savings over the regular daily parking fees This parking pass will permit you to enter and leave the Rock Financial Showplace at will during the five days of the Camper Show Parking is free during move in and move out days A PARKING PASS REQUEST FORM IS INCLUDED IN THIS MANUAL Public Parking is available at the Rock Financial Showplace at a cost of 5 00 RV Parking Overnight Accommodations Overnight RV parking is available For more information on costs and location please contact Rock Financial Showplace Management at 248 348 5600 Trucks and Trailers Company owned trucks and trailers with company signage must be parked at the northwest corner of the exhibitor parking lot A detailed map will be mailed to exhibitors prior to the show outlining the area for truck and t
4. 30 2009 Move in will not be permitted through the lobby or pre function spaces This rule will be strictly enforced by Security and Rock Financial personnel Carpet There will be no aisle carpet in this show All exhibitors have the option of either purchasing carpet for their display or renting carpet from NEC Expo Service Carpet in your display area is an option not a requirement Complimentary Tickets Each RV Dealer will be provided 100 complimentary tickets and each booth vendor will receive 20 complimentary tickets Additional complimentary tickets may be purchased at a discounted cost of 4 00 each Complimentary tickets will be mailed two weeks prior to the show Concessions Concession areas are located in the Rock Financial Showplace providing a wide range of food and drink items Every effort will be made to discourage people from taking food into the RV s PLEASE NO FOOD OR DRINK signs are available free at the Show Office Decorator NEC Expo Service is the exclusive decorator for the Rock Financial Showplace Furniture rental carpet drayage freight handling audiovisual requirements etc can all be ordered through NEC Expo Services Inc Please refer to the Notice of On Line Exhibitor Kit to order through NEC Expo Services Inc Exhibitors are not required to use the services of NEC Expo Services Drayage Freight Handling NEC Expo Service is the exclusive drayage and freight handling company for the Rock Financia
5. Exhibitor Service Manual 20th Anniversary Fui MARVAC Derrorr CAMPER amp RV AR Rock Financial Showplace Novi Michigan September 30 October 4 2009 MARVAC 2222 Association Drive Okemos MI 48864 Phone 517 349 8881 Fax 517 349 3543 e mail dbehrendt mmhrvca org Table of Contents Admission Booth Exhibitor Move In Carpet Complimentary Tickets Concessions Decorator Drayage Freight Handling Electrical Service Booth Vendor Form Enforcement of Rules Exhibitor Booth Space Exhibitor Credential Form Exhibitor Show Passes Fire Regulations First Aid Floor Plan Food Giveaways Helium Balloons Hotel Reservations Insurance Janitorial Service Lost and Found Move out Music in Exhibit Area NEC Notice of On Line Exhibitor Kit Parking Public Relations Sound Equipment RV Dealer Move In Schedule RV Dealer Regulations Security Show Dates and Hours Show Location Show Management Show Office Show Schedule of Penalties Signs Smoking Telephone Service OO 01071 C1 ROA A 3 0000 CO CO General Show Information Admission Adults 8 00 Seniors 55 and over 5 00 Wednesday amp Thursday Children 12 and Under Free Booth Exhibitors Move In Booth Exhibitors may move in starting on Tuesday September 29 2009 from 9 00 am 5 00 pm Move in must be completed by 1 00 pm on Wednesday September
6. ble types will be used on the floors Duct tape plastic double sided tape and masking tape are strictly prohibited Only cloth backed carpet tape will be allowed You can purchase the proper tape from the NEC Service Desk during show move in Price signs may not be hung in display areas or promotional literature distributed for any new manufacturer s product other than that which is physically displayed in the show Used unit signs are subject to the approval of Show Management Manufacturer s signs listing names of dealers shall be limited to only those dealers or distributors exhibiting in the show Price signs and printed matter shall show only one price whether or not that price is a special or show sale In addition a sign showing the original manufacturer s suggested retail price will be allowed Any dealer identification signs must be placed within the dealer display area No signs may be placed over or within the common show aisles Smoking Smoking in the building is prohibited and will be strictly enforced You must smoke outside within the proper areas only Exhibitors will not be allow to prop open any doors to go outside and smoke This is a violation of the fire ordinance Telephone Internet Service Exhibitors must make arrangements for telephone service through Show PowerPlus Use the NEC Notice of On Line Exhibitor Service to access the forms for telephone or internet service EXHIBITOR CREDENTIAL FORM 20 A
7. e year s seniority and forfeiture of show space and all monies paid for current show Exhibiting titled or non compliant model year recreation vehicles and or tow vehicles within show space Penalty Immediate removal of vehicle if possible lock unit for the remainder of the show if not able to remove permanent loss of square footage equal to size of vehicle and double the fine if unit is reopened any time during remainder of the show Parking dealer titled or untitled recreation vehicles in designated show facility parking areas No unauthorized recreation vehicle may be open for exhibit to the public during before or immediately following scheduled show hours In addition recreation vehicles used for transportation by dealerships or manufacturer representatives may not display any additional signage referring to dealer location or price Penalty Immediate removal of vehicle and 100 00 fine per occurrence Failing to have display opened and properly manned during posted show hours Penalty 100 00 fine per occurrence Arriving late for scheduled move in times Penalty 1st time 100 00 fine 2 time Permanent loss of one year s seniority Causing unusual delays or hindrance to other exhibitors during move in and or move out Penalty 1st time 100 00 fine 2 time Permanent loss of one year s seniority Transporting of any exhibitor s vehicles from designated show staging areas during move out before all of the exhibitor s vehicles are
8. ehicles must be as close to empty as possible Propane tanks must be new and empty First Aid A first aid kit is located in the Show Office Food If you plan on having any type of food samples used as part of your display you will need to call the Oakland County Health Department for a proper license If you are selling any type of food item you must get prior approval from the Rock Financial Showplace Giveaways Raffles auctions or giveaways of any kind including food items are not allowed without advance permission from Show Management Helium Balloons The Rock Financial Showplace does not allow helium tanks inside the building or on the premises Exhibitors with prior approval can have helium balloons to decorate their booth but not to hand out to attendees A retrieval charge will be applied to retrieve balloons from the ceiling Hotel Reservations Doubletree Hotel formally the Wyndham Garden Hotel 42100 Crescent Blvd Novi Michigan 48377 Call for reservations 248 344 8800 and refer to the Camper amp RV room block 79 00 Single or Double tax Call by September 18 2009 for the MARVAC special rate Insurance All exhibitors must provide insurance coverage for personal injury and property damage liability to cover themselves and their property at the show The exhibitor must provide insurance coverage for bodily injury liability with limits of at least 100 000 per person 1 000 000 per occurrence and pr
9. l Showplace Please refer to the Notice of On Line Exhibitor Kit for your drayage freight handling needs All freight must be received prior to Monday September 28 2009 by 12 00 noon Electrical RV Dealers 15 AMP electrical service will be provided for each recreation vehicle in your display Booth Exhibitors Booth Exhibitors will be provided one 15 AMP outlet for each 10 x 10 booth Please complete the attached form on Page 11 if you need electrical service in your booth If you require additional electrical service please use the attached SHOW POWER PLUS FORM that can be accessed through the NEC Notice of On Line Exhibitor Kit Enforcement of Rules The enforcement of all show rules lies with Show Management Any violation of the rules in the opinion of Show Management will be subject to a monetary fine and or losing show space and or show seniority after being warned by Show Management A copy of the 2009 Show Rules is included with this manual Exhibitor Booth Space All exhibitors have contracted for their space from Show Management All exhibitors must remain in the confines of their space and have their displays manned throughout the show hours Booth displays shall not be more than eight feet high in the rear and any side wing of the display cannot extend more than four feet high Show management provides the pipe and drape for the back and side panels of each booth You may bring your own tables chairs carpet etc
10. l years All vehicles must be untitled Security Every attempt is made to protect the property safety and rights of our exhibitors and attendees However it is also expected that exhibitors will take all reasonable precaution to protect their own valuables Security guards will be on duty during move in show days and move out Show Dates amp Hours Wednesday October 1 2 00 p m 9 00 p m Thursday October 2 2 00 p m 9 00 p m Friday October 3 2 00 p m 9 00 p m Saturday October 4 11 00 a m 9 00 p m Sunday October 5 11 00 a m 6 00 p m Show Location Rock Financial Showplace 46100 Grand River Novi Michigan 48374 248 348 5600 www rockfinancialshowplace com Show Management MARVAC 2222 Association Drive Okemos Michigan 48864 Phone 517 349 8881 Fax 517 349 3543 Email bshefferrommhrvca org or dbehrendt ommhrvca org Show Office MARVAC Staff will be available at the Rock Financial Showplace during move in show hours and move out to assist exhibitors The Show Office number is 248 662 0012 Bill Sheffer Show Director may be contacted at 517 719 6909 Signs All signs and banners must be hung only by authorized personnel At no time will exhibitors be allowed to adhere anything to the walls or columns Exhibitors will be strictly prohibited from using any unauthorized style tape or adhesive substance within the facility Absolutely no tape will be allowed on the walls and columns and only the specific accepta
11. moved from inside exhibit area Penalty Monetary fine of 250 00 Having any portion of displayed vehicle or material outside designated exhibit space as determined by show management Penalty 1 time Immediate removal or adjustment to correct problem 2 time Permanent loss of one year s seniority Failure to follow guidelines as set forth by local fire codes including appropriate aisle width disabling vehicle batteries and securing gasoline and propane tanks and or appliances Penalty 1st time immediate correction 2 time immediate correction and permanent loss of one year s seniority Unauthorized duplication of official show materials such as coupons tickets parking passes and other related items without written permission from Show Management Penalty Monetary fine of 250 00 per occurrence Building and or equipment damage Penalty Exhibiting company s is responsible for cost of repair Violation of any written rule in show drawing rules show contract and or official exhibitor manual not previously defined Penalty 1 time monetary fine of 100 00 to the company s found in violation 274 time Permanent loss of one year s seniority FAILURE TO PAY ANY FINE IMPOSED AS A PENALTY SHALL RENDER THE EXHIBITOR INELIGIBLE TO DRAW FOR SPACE IN ANY SUBSEQUENT MARVAC CAMPER amp RV SHOW 12 99833 g H e z AISLE 100 NATIONAUPhv 1291507
12. nnual Fall Detroit Camper amp RV Show September 30 October 4 2009 BUSINESS NAME PERSON COMPLETING THIS IFORM Please list the employees working your exhibit area Total Exhibitor Buttons Please mail to MARVAC 2222 Association Drive Okemos Michigan 48864 or fax to 517 349 3543 by September 25 2009 Please remember that exhibitor buttons are to be used for exhibitors only Anyone using an exhibitor button for general admission will be asked to leave and the button will be confiscated by Show Management A fine or penalty may result for the exhibitor who has issued the button 10 IMPORTANT BOOTH VENDORS ELECTRICAL FORM Electricity is included with each 10 x 10 booth If you require electricity for your booth please complete the form Company Name Person completing this form need electricity in booth Mail to MARVAC 2222 Association Drive Okemos MI 48864 or fax 517 349 3543 11 2009 MARVAC Show Schedule of Penalties Violations 1 10 11 12 13 Failure to provide final payment for show space 45 days prior to move in date September 28 2009 Penalty A 20 penalty will be applied to the balance due if not paid 45 days before move in A permanent loss of one year seniority for any future show if payment and penalty is not received 30 days before move in Failure to provide Certificate of Liability Insurance by move in date September 28 2009 Penalty Permanent loss of on
13. on Service Contractor for this event YOUR EXHIBITOR KIT FOR THIS EVENT IS AVAILABLE ON LINE IF YOU DO NOT HAVE INTERNET ACCESS NEC EXPO SERVICES CAN FAX OR MAIL THE KIT BY CALLING 248 380 0843 IF YOU NEED ADDITIONAL EQUIPMENT OR SERVICES YOU CAN DOWNLOAD ORDER FORMS USING THE FOLLOWING PROCEDURES Go to the following website www necexposervices com Click on Exhibitor Services Click on Get Order Forms Enter Event Code 14626D RV Dealers use this code 14626V Booth vendors use this code Please refer to the kit for the items that are included as part of your booth fees paid to show management General questions can be directed to novi necexposervices com ADVANCE ORDER DEADLINE IS Monday September 21 2009 by 5 00 p m If we can be of any further assistance please contact us We are looking forward to being of service to you THANK YOU FOR YOUR PATRONAGE 46350 Grand River Avenue Suite B Novi Michigan 48374 248 380 0843 Fax 248 380 0848 www necexposervices com
14. one 1 will use overhead doors 2 amp 5 for entering with recreation vehicles Zone 2 will use overhead door 7 for entering and exiting with recreation vehicles and tow vehicles See attached floor plan MARVAC staff and show security will be on hand to provide further instructions DEALER MOVE IN TIME Zone 1 Overhead Doors 2 amp 5 General RV Aisles 600 amp 700 7 00 AM H amp W Motorhomes 11 00 AM Holland Motor Homes 12 00 PM International RV 1 00 PM M amp M Camping Center 10 00 AM Midway Motor Homes 12 00 PM National RV Detroit 9 30 AM Veurinks 11 30 AM Vicars Trailer Sales 7 00 AM Westland Camping 12 00 PM Zone 2 Overhead Door 7 A amp S RV Center 7 00 AM General RV Aisle 800 7 00 AM General RV Aisles 900 amp 1000 11 30 AM Lloyd Bridges Traveland 9 30 AM RV Dealer Regulations The safety regulations at the Rock Financial Showplace are very strict Your dealership display must have a minimum walking area between units of 8 feet Displays must have two 2 entrances on egress routes The Fire Marshall requires that each display feels open to visitors and attendees cannot be trapped in a display area The travel distance within the exhibit booth to an exit access aisle shall not be greater than 50 feet All parts of those recreation vehicles on display must be inside the described dealer space If you have questions about your display plan please call the Association The vehicles on display can be 2008 2009 2010 mode
15. operty damage liability of at least 100 000 per occurrence to cover themselves and their property at the show along with Workers Compensation coverage Insurance protection against fire theft or damage to the exhibitor materials must be carried at the exhibitors expense The exhibitor agrees to protect and hold harmless the Show Show Management and the Rock Financial Showplace from all claims which might arise inside or outside of the show property Please do not forget to submit your proof of insurance to the MARVAC office prior to show move in Janitorial Service Exhibitors are responsible for the cleaning of the total area within their display space All aisles and other common areas will be maintained during show hours and will be broom swept after the show each day by the show contractor Drums will be placed at frequent intervals and near concession areas Each exhibitor is responsible for the cleaning and dusting of their products RV s exhibit space or booth area Lost and Found Show Management maintains a lost and found at the Show Office If you find items that were left within your display area please turn them to the Show Office 5 Move Out for All Exhibitors Move out is Sunday October 4 2009 at 6 00 p m RV Dealers follow the move in schedule in reverse last in first out All exhibitors must be prepared to move out Sunday evening The staging area will be available Monday October 5 2009 until noon Note RV Dealers All
16. railer parking Public Relations All public relations materials should be sent to Beth Monicatti Blank All Seasons Communications PO Box 100 Romeo Michigan 48065 The phone number is 586 752 6381 Beth Monicatti Blank will be available during the show to provide exhibitors with information about the PR and advertising campaign All exhibitors are encouraged to supply All Seasons with news releases pictures and any newsworthy materials they have regarding their products or business Projection Sound Equipment Audio visual equipment may be rented through the NEC Expo Services Inc Please use the NEC Expo Services Inc On Line Exhibitor Kit form RV Dealers Move In Staging Area There will be two general staging areas Dealers who will move in at overhead door 5 should stage in the northwest section of the exhibitor parking area Dealers moving in at overhead doors 7 shall stage in the northeast corner of the parking lot located on the east side of the property Staging Date amp Hours RV Dealers may stage their vehicles on Sunday September 27 2009 beginning at 4 00 p m Please Note There is a public show at the Rock Financial Showplace on September 27 2009 We cannot stage units at the Rock Financial Showplace until Sunday starting at 4 00 p m We will have guards on site to allow staging through the evening Move In Schedule Monday September 28 2009 subject to change Move in for the show will be divided into two zones Z
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