SERVICE MANUAL
Contents
1. 5 6 0 FPES TEINGL beet 5 70 TROUBLESHOOTING GUIDE e ee epeo eene tone etre teo eene toa epe ee tane toa ep0S 6 8 0 SPECIEICATIQNS 7 90 PARTS LESE vccesctssexdisosieiasdaevecba lesa svousiougudiancssuvaeeesberssesnetoaabauestaucsselsecuentebsseussdovevouens 8 10 0 ECC NOTICE eee piste bibi Non ge shsivensseasbsontabissusoeapwesoausiverstaisioes 9 11 0 REPAIR AND RETURN INFORMATIONN eee eee ee ee ee en eese ense seen se ennus 10 12 0 WARRANTY POLICY 3 csscssessiscucs soxcsncsbensieibesinnnisdscadensseausvnusdoastcdessuiesoehsssonseonssenasn 11 CEECO 3 Communication Equipment amp Engineering Company PROPRIETARY 1 0 2 0 3 0 4 0 1550 4 0 INTRODUCTION The practices in this manual provide installation and maintenance information for Model WPP 331 F Weatherproof Telephone Model HOB 331 F Weather Resistant Telephone and Model SSP 311 F Stainless Steel Panel Telephone The information in this manual is subject to change without notification For information not included in this manual please call or write CEECO Repair Department 519 SW Park Street Okeechobee FL 34972 863 357 0798 voice 863 357 0006 fax info ceeco net www ceeco net GENERAL DESCRIPTION WPP 331 F Weatherproof Telephone Model HOB 331 F Weather Resistant Telephone and Model SSP 311 F Stainless Steel Panel Telephone are equipped with a metal button tone dial They are2. Your new telephone has been registered with the Federal Communication Commission FCC in accordance with Part 68 The FCC requires that you be advised of certain requirements involving the use of this telephone CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK The FCC requires that you connect this telephone to the Nationwide Telephone Network through a registered jack provided by the telephone company in your area This jack is a modular outlet which you can order from your local telephone company NOTIFICATION TO THE TELEPHONE COMPANY Before connecting this telephone the FCC requires that you notify your local telephone company business office The number is in the front of your phone book Tell them The line to which you will connect the telephone your phone number and the telephone s FCC registration number and ringer equivalence number These numbers are listed in Section 8 0 The FCC further requires that you notify your local telephone company when permanently disconnecting this telephone CEECO 9 Communication Equipment amp Engineering Company PROPRIETARY 1550 4 0 11 0 REPAIR AND RETURN INFORMATION 11 1 11 2 11 3 11 4 WARRANTY REPAIR Any device returned requiring warranty service repair or credit must be accompanied with a Return Material Authorization RMA FORM It must include return shipping instructions original purchase order number and special marking instruction A description o
3. 20 90 non condensating Brushed 16 ga Stainless Steel WPP Model Cast Aluminum HOB Model Painted Steel WPP Model 12 5 8 High x 9 1 2 Wide x 8 Deep including door HOB Model 11 1 4 High x 7 1 16 Wide x 5 Deep SSP Model 11 1 4 High x 7 1 6 Wide x 4 1 4 Deep Handset on hook WPP Model 4 Holes spaced 8 x 5 7 8 HOB Model 4 Holes spaced 8 x 5 7 8 SSP Model 4 Holes spaced 10 3 4 x 6 5 SSP 311 F 5165 WPP 331 F 17 165 HOB 331 F 10 165 BWS88T7 13717 TE T 60F5 0 4A RJLIC CEECO 7 Communication Equipment amp Engineering Company PROPRIETARY 9 0 PARTS LIST QUANTITY PART NUMBER 1 1 OPTIONS 1 735 100 301 004 32 301 004 18 401 009 301 009 301 588 301 581 301 570 301 018 301 005 301 054 UL 331 006 331 005 331 HOB 301 064 ISSUE 4 0 DESCRIPTION Model 730 Chrome Plated Tone Dial 32 Armored Cord Handset for SSP 311 F and HOB 331 F 18 Armored Cord Handset for WPP 331 F Ringer Network Hookswitch Cradle Tongue and Bracket Assembly Microswitch Assembly Modular Cord Ferrule Modular Connector RJ11C Security Screw Weatherproof Enclosure with Door for WPP 331 F Open Enclosure Weather Resistant Housing Security Tool 1 8 Button Head CEECO 8 Communication Equipment amp Engineering Company PROPRIETARY 1550 4 0 10 0 FCC NOTICE 10 1 10 2 10 3 FCC REGISTRATION AND REPAIR INFORMATION
4. WPP 331 F OR SSP 311 F ISSUE4 0 SERVICE MANUAL FOR MODEL WPP 331 F WEATHERPROOF TELEPHONE FOR MODEL HOB 331 F WEATHER RESISTANT TELEPHONE OR MODEL SSP 311 F STAINLESS STEEL PANEL TELEPHONE 1550 4 0 pi Serving the Telephone Industry Since 1930 Communication Equipment 1580 NW 65 Avenue amp Engineering Company Plantation FL 33313 Voice 954 587 5430 Fax 954 587 5440 IMPORTANT INFORMATION FOR CUSTOMER Please fill in before you continue The following information is necessary when calling CEECO for assistance MODEL NUMBER MODEL WPP 331 F HOB 331 F OR SSP 311 SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you please have this information available when calling for technical support CEECO Communication Equipment and Engineering Company 1580 NW 65 Avenue CEECO 2 Communication Equipment amp Engineering Company PROPRIETARY 1550 4 0 Plantation FL 33313 954 587 5430 Voice 954 587 5440 Fax TABLE OF CONTENTS SECTION PAGE 1 0 4 20 GENERAL DESCRIPTION ccsccccosssccsssssscenccsenscccssssocsenessonsccsosscosssnecsonssoossooese 4 3 0 OPERATION sssessscusstvasetensoseseanives soviosaeteasenevonnseiasdeasavabccondiessonstvansbuvensateasivessonieiesdes 4 40 RECOMMENDED TOOLS AND TEST EQUIPMENT 4 5 0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
5. e phone to a phone line or a DTMF phone test set 6 2 From the test set or another phone place a call to the telephone 6 3 Verify that the ringer is working 6 4 Lift the handset and check that a normal conversation is allowed 6 5 Place a call from the telephone by lifting the handset waiting for dial tone and dialing a number using the keypad A normal phone conversation should be allowed CEECO 5 Communication Equipment amp Engineering Company PROPRIETARY 7 0 1550 4 0 TROUBLESHOOTING GUIDE Always visually check the phone for loose or shorted wires damaged terminals or damaged parts PROBLEM NO DIAL TONE POSSIBLE CAUSE LINE CORD RJ11C CONNECTOR NETWORK IF PROVIDED HANDSET DIAL PCB PROBLEM DIAL TONE IS DISTORTED POSSIBLE CAUSE NETWORK HANDSET PROBLEM PHONE DOES NOT DIAL POSSIBLE CAUSE DIAL PCB KEYPAD PROBLEM RINGER DOES NOT OPERATE POSSIBLE CAUSE RINGER NETWORK PROBLEM TRANSMITTER DOES NOT TURN ON POSSIBLE CAUSE HANDSET NETWORK CEECO 6 Communication Equipment amp Engineering Company PROPRIETARY 8 0 SPECIFICATIONS INPUT POWER LOOP CURRENT IMPEDANCE HEARING AID COMPATIBLE ENVIRONMENTAL FACEPLATE ENCLOSURE DIMENSIONS MOUNTING WEIGHT FCC REGISTRATION UL LISTED NO RINGER EQUIVALENCY TYPE JACK ISSUE 4 0 C O Line Powered 23ma min to 80ma max 600 ohms Meets EIA standards Temperature 0 C to 50 C Humidity
6. eld If a unit is found to be faulty replace it with another unit and return the faulty unit to CEECO for repair Modifications by anyone other than CEECO will void the warranty CEECO 11 Communication Equipment amp Engineering Company PROPRIETARY
7. f the trouble observed must be attached to the defective unit This information must be inside the shipping container DIRECT ALL INQUIRES TO CEECO Repair Department 519 SW Park Street Okeechobee FL 34972 863 357 0798 voice 863 357 0006 fax info ceeco net www ceeco net NON WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts The customer must pay the shipping costs both directions RETURN FOR CREDIT Material may be returned for credit only with prior approval Material authorized for return is subject to a 20 restocking charge based on the manufacturers list price Return Material Authorization must be requested no later than 30 days after original shipment CEECO 10 Communication Equipment amp Engineering Company PROPRIETARY 1550 4 0 12 0 WARRANTY POLICY 12 1 12 2 GENERAL CEECO products are guaranteed to be free of defects in material and workmanship for a period of 365 days from the date of original purchase CEECO s obligation under this warranty is limited to repair or replacement of any part found to be defective by CEECO Under no circumstances shall CEECO be liable for loss damage cost of repair or consequential damages of any kind which have been caused by neglect abuse acts of God or improper operation of equipment This warranty 15 limited to the value of material only PRINTED CIRCUIT BOARDS Printed circuit boards should not be repaired in the fi
8. vandal resistant telephones designed for special purpose applications where a telephone must be both sturdy and attractive OPERATION 3 1 Lift the handset After dial tone is heard dial your number using the keypad Normal phone operation follows 3 20 An incoming call is indicated by an audible ringer When the phone rings lift the handset Normal operation will follow RECOMMENDED TOOLS AND TEST EQUIPMENT Volt Ohm Meter 1 4 Nut Driver Flat Blade Screw Driver Security Tool CEECO Part Number 301 064 CEECO 4 Communication Equipment amp Engineering Company PROPRIETARY 5 0 6 0 1550 4 0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS 5 1 Run the inside station wire to the panel assembly and terminate on an RJ11C terminal block 5 2 The use of a gas tube station protector is recommended The station ground should not exceed 50 ohms 5 3 Plug the modular line cord from the panel assembly into a RJ11C terminal block 5 4 Dress the line cable away from the mounting holes before installing the panel into your housing seek WARNING A Never install telephone wiring during a lightning storm B Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations C Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface D Use caution when installing or modifying telephone lines TESTING 6 1 Connect th
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