Sep 2013
Contents
1. ETC Electronic Toll New Year s Day Collection Device Mounting 05 55 13 Technical Service Bulletin Wednesday January 1 2014 Guidelines 14MY Forester Tire and Tread Pattern Change NOW YOU CAN E MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS T0 TECH SUBARU COM This is your chance to offer suggestions for use in future issues of TechTIPS Make sure that if you e mail us you place in the subject line of your e mail For TechTIPS Newsletter Thank you MODEL YEAR VIN Description of situation encountered Your suggestion for repair procedure product improvements etc Please attach separate sheets if necessary You may also want to include Service Manual diagrams or references or your own drawings to assist in describing your suggestion All information submitted becomes the property of Subaru of America Inc Permission is granted to Subaru of America Inc to print your name and suggestions in TechTIPS and other subaru of America Inc publications Mail items to PO Box 6000 Cherry Hill NJ 08034 6000 Your Name Signature Dealers Name __CCsCsC CSC CSCSCi tt Date s w s s s Dealer Code SUBARU TECHLINE Monday Thursday 8 30am to 6 30pm Hours of Operation Friday 10 30am to 5pm September 2013 TechTIPS Page 52. the transmission If you receive inquiries about towing a Subaru Impreza STI behind a motor home you can advise your customer the vehicle can be towed with all 4 wheels on the ground like a conventional manual transmission but the DCCD Driver Controlled Center Differential must be set to the manual mode and the DCCD control dial must be set to the furthest rearward position All of this information can be found in the Service Bulletin 01 162 05 For CVT 5 AT and 4 AT equipped vehicles you can tow the vehicle with all of the wheels on the ground but you cannot exceed 20 MPH and must not travel further than 31 miles For further distances and higher speeds the vehicle must be transported on a flat bed truck For BRZ models equipped with either a 6 MT or 6 AT a flat bed truck is required September 2013 TechTIPS Page 4 00 STIS RELEASE HIGHLIGHTS FROM 08 01 2013 TO 08 31 2013 WQJ 46 Subaru Product 12 154 13 Technical Service Campaign Bulletin 5 Speed Bulletin Acceptable Windshield Thanksgiving Automatic Transmission 5EAT Repair Areas 14MY Forester Thursday November 28 2013 and Parking Rod Friday November 29 2013 15 165 13 Technical Service 15 156 12R Technical Service Bulletin Reprogramming for Happy Holidays Bulletin Deletion of Compass Mirror Non Requested Bluetooth Audio Tuesday December 24 2013 and Streaming Affecting ONLY Clarion 0624543R Technical Service aa nes g Wednesday December 25 2013 Bulletin
3. and federal laws and regulations lt D SUBARU QUALITY DRIVEN SERVICE Rr Ta Q Educational COLLANT we R September 2013 TechTIPS Page 1 05 SUBARU ASE MASTER AUTOMOBILE TECHNICIAN OF THE YEAR 2013 Subaru of America Inc is pleased to announce that Greg Sampley of Maple Hill Subaru in Kalamazoo Michigan is this year s recipient of the 2013 Subaru ASE Subaru ASE Master Automobile Technician of the Year Award This is HST a ean the fifth year that Subaru of America Inc and the National Institute for Bec ClAme Automotive Service Excellence have presented this award a Greg Sampley has been a loyal member of the Maple Hill Subaru Greg sampley family for fourteen years He has been a Subaru Senior Master Maple Hill Subaru in Technician since 2009 and was most recently the Subaru Technical Kalamazoo MI Competition Chicago Zone Champion for 2013 Greg has over 22 years experience in the automotive field Mr Sampley and a guest will attend the award ceremony on November 20 2013 at the Fairmont Luxury Hotel in Newport Beach CA 07 HVAC ELECTRICAL CONNECTIONS The Subaru Techline and Quality Assurance Department have received several calls and submitted QMRs Quality Monitoring Reports regarding inoperative HVAC climate control systems and audio systems after a technician has replaced a bulkhead wiring harness or dash pad From 2005 model year and later there are identical connectors that plug in
4. on Communication m w e e e e e f e e e f is opened vee Yes Yes Yes Yes Yes Yes from Park eer e ef fe fl in ignition Stop Engine start button woremen u u u wl reveni aide i3 o Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Starting If push or turn Disarm OE Security RES takes over Yes Vac ve Vee No security features while idling Idle Time time out before l i Selectable Selectable system shuts engine off 15 min 15 min 15 min 15 min 15 min 15 min 15 min 15 min 310 15 min 3 10 15 min Continued September 2013 TechTIPS Page 3 o1 TOWING SUBARU VEHICLES REVISITED The following information applies to all automatic and manual transmission Subaru vehicles Each vehicle s owner s manual has specific information regarding towing There are also five Tech Tip articles on the subject and a Service Bulletin The Tech Tips are August and October 1993 February 1997 February 2001 and July 2005 The Service Bulletin number is 01 162 05 which is specific to the STI The best way to tow any Subaru vehicle is on a flat bed truck with all 4 wheels off the ground All manual transmission vehicles can be towed with all 4 wheels on the ground Leave the gear position in neutral with the steering wheel unlocked When the vehicle is towed on a flat bed truck you must set the parking brake Never attempt to tow with only two wheels on the ground or the vehicle could spin away and likely cause damage to
5. ring to the Technician Reference Booklet TRB for Module 105 Chain Driven Valve Train Boxer Engines The illustrations and instructions found in this TRB present the information in a different manner which many technicians have indicated they prefer over those outlined in the Service Manual We would also strongly recommend attending the Module 105 instructor led training course if you have not already done so CAUTION VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY Articles are written to inform those technicians of conditions that may occur in some vehicles or to provide information that could assist in the proper servicing of the vehicle Properly trained technicians have the equipment tools safety instructions and know how to do the job correctly and safely If a condition is described DO NOT assume that your vehicle has or will have that condition Impreza Legacy Justy Loyale Outback Forester Subaru SVX WRX WRX STI L L Bean Baja Tribeca BRZ XV Crosstrek and Quality Driven are Registered Trademarks SUBARU OF AMERICA INC IS ISO 14001 COMPLIANT The international standard for excellence in Environmental Management Systems Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local state
6. september 2013 lt SUBARU TIPS Subaru Service and Technical Support Line Newsletter c QMR OF THE MONTH ARTICLE QMR of the Month Subaru ASE Master Automobile Technician of the Year 2013 02 Towing Subaru Vehicles Revisited 2 0L and 2 5L FA FB Chain Driven Engine Timing Information HVAC Electrical Connections 02 Major RES Remote Engine We are pleased to announce this month s winner of the QMR of the Month Seth DeGraff Capitaland Subaru in Glenville NY Seth submitted a very detailed QMR reviewing his repair of a 2013 Outback equipped with push button start that exhibited an intermittent no crank no start condition Seth found this was the result of a soft set connection at connector B36 In appreciation for going the extra mile and sharing his experience with us Seth will be receiving the following from his FSE e m A E A eee E E apenas ay T RA res ea i we Fi f f re Se a 8 LO n J al Any Subaru Service Technician can participate in QMR of the Month See the February 2013 Tech Tips for full details You may see your name here in a future issue of Tech Tips Start Differences 2007 to 2014 Model Year Congratulations Seth 02 2 0L AND 2 5L FA FB CHAIN DRIVEN ENGINE TIMING INFORMATION When performing repairs involving the removal of the timing chain and related components to minimize the chances of improper timing upon reassembly we highly recommend refer
7. to the back of the A C control panel and audio unit These connectors are easily confused with one another and can be plugged into either component The difference is wire location As with any repair you should always check the operation of all vehicle systems whenever a major repair to wiring is done The photos below show the connectors side by side September 2013 TechTIPS Page 2 MAJOR RES REMOTE ENGINE START DIFFERENCES 2007 TO 2014 MODEL YEAR The reference chart below shows the differences in the remote engine start systems from 2007 to 2014 model year All of the troubleshooting guides for these systems can be found on STIS In STIS select the Online Reference tab click the drop down arrow on Publication Type and select Troubleshooting Guide You do not need to put any model year or vehicle type to have all of the troubleshooting guides returned Next simply click View PDF for the vehicle that you are working on There are detailed troubleshooting steps to check inputs outputs as well as a parts matrix for each RES system Major Remote Engine Start System Audiovox Fujitsu Ten Operating Feature Differences Turn Key To Start Engine Push Button To Start Engine 2007 2009 2007 2014 2008 2011 2009 2013 2010 2014 ao 49 2013 agia oe 2014 PERU Legacy Tribeca Impreza Forester Legacy Impreza Impreza Forester Legacy Forester Outback Outback Outback General Bi Direction Yes Yes Yes Yes No Operati
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