Instructions / Assembly
Contents
1. sa TA MAINTENANCE Connected Updated 2 31 15 PM SN MGM12345 ADD NEW GENERATOR 1 A5 2 9 h rS Lifetime Engine Runtime EXERCISE STATUS A e ET JONSSES 5000 Clear Island Limits Next Exercise 12 22 6 24 AM SLOAN RESIDENCE 5437 Emerald Wood SMITH FAMILY 4830 Quiet Timber Grove py Figure 2 19 Maintenance 32 Section 2 OnCue Plus Operation TP 6928 1 14 2 14 Settings Use the Settings view to set up email and text notifications and also to change system settings including the frequency of generator data updates and the labels on the automatic and manually managed outputs This view also contains a Delete command that allows you to remove a generator from your list of monitored generators 2 14 1 Email Notifications OnCue Plus can be configured to send email or SMS text messages alerting the recipient of generator set faults exercise updates and maintenance reminders Email and text messages include e Device description user defined Maintenance Status Event History Controls Dealer ELLE Bes SETTINGS nect Updated 2 31 31 PM SN MGM12345 ADD NEW GENERATOR EMAIL NOTIFICATIONS Notification Recipients adsfasdf mail com J JONSSES 5000 Clear Island Limits SLOAN RESIDENCE 5437 Emerald Wood SMITH FAMILY 4830 Quiet Timber Grove GENERATOR DATA UPDATES CA AAN GENERATOR SETTINGS RENAME MANUAL OUTPUTS RENAME AUTOMATIC OUTPUTS Figure 2 20 Settings TP 6928 1 14 e2. Operation Residential Commercial Generator Sets OnCue Plus Generator Management System for Kohler Residential Light Commercial Generator Sets equipped with the following controllers RDC DC RDC2 DC2 VSC 22001 HLER mu POVVER SYSTEMS KOHLER ee Power Systems raros n Table of Contents Safety Precautions and Instructions 0oococooccc 5 INTFOGUCHON rs cata a ada dao 7 Service ASSISTANCE cita Rd ate Reena Wee te ee A ES aa Ma ta ena 8 Section 1 System Information and Installation 0oococcccccanc 9 121 KohlerOnCGue PIUS cios ia as aad ae ds 9 1 1 1 MODIS ADIS usa in dnd ae a tanked eae ds 9 1 1 2 PIN and EEM rta A E Ea ies 9 1 2 Connect and Monitor Multiple Generator Sets 0 00 0 cece eee 10 Lo JKORIEPONCUC PIUS De Verda ed eee 10 eA A e AA 10 1 5 System Requirements 0 cece eee eee eee e tenn nneas 10 1 6 Internet Configuration and Security Firewalls o ooooooooo 10 Er OnGUe PIUS Sy sio liada ates Grape ahead a 10 1 7 1 RDC2 DC2 VSC Controller ananuna ccc eee eens 10 1 7 2 RDE2WITAPM dt es 12 RS HDG DEConttoller aja ae a Gace ete kre aa 13 1 8 Controller Firmware Download and Installation 14 1 9 Controller Password and Serial Number 0 0 0 0 cece ee eee eee 15 1 9 1 RDC2 and VSC Controller Password and Serial Number 15 1 9 2 DC2 Controller Password and Serial Numb
3. Updated 11 42 52 AM SN GHRISTIANS ADD NEW GENERATOR STOP Exercise JONSSES 5000 Clear Island Limits Note The Stop Exercise command will not stop the generator set if it was started at the controller by pressing RUN by a remote start command from an ATS or by a scheduled exercise set at the controller Exercise Type RPM Loaded Full Speed 3600 Next Exercise Voltage 01 09 5 27 AM 12 5 MANUAL MANAGEMENT SLOAN RESIDENCE 5437 Emerald Wood Run SMITH FAMILY 4830 Quiet Timber Grove Common Fault Output 3 we Digital Output B4 Yatue Digital Output B5 Val 1 Click Stop to shut down the generator before the exercise time expires This only stops an exercise that was initiated by clicking the START button in OnCue Plus Figure 2 15 Controls Stop Exercise TP 6928 1 14 Section 2 OnCue Plus Operation 29 2 11 3 Manual Management OnCue Plus allows remote control of items in your home Electrical items such as appliances outdoor lighting storm shutters etc can be connected to outputs on the generator set s programmable interface module PIM and then turned on and off using OnCue Plus through your personal computer smart phone or tablet with Internet access Controlling items remotely requires an installed and properly connected Programmable Interface Module PIM The programmable interface module PIM is available for purchase as an optional kit The PIM provides two programmable
4. 3 2 and 3 5 Cable or modem router problem Note RDC2 DC2 VSC controller Disconnect the utility power to the generator set before disconnecting the Ethernet cable Follow the safety precautions in this document and in the generator set service manual Note RDC DC controller Remove the controller s F3 fuse and disconnect power to the generator set before disconnecting the Ethernet cable Follow the safety precautions in this document and in the generator set service manual See TT 1566 Ethernet Board Installation Instructions for connection details Isolate the problem by disconnecting the Ethernet cable from the generator controller and plugging it into a laptop PC Disable wireless on the laptop Check Internet access by trying to connect to www KOHLERPower com or any website e f no connection try to connect the laptop PC to the modem router using a different cable e lf there is no connection with either cable the problem may be with the modem router Contact your Internet Server Provider for assistance Long network cables may cause excessive signal loss If the network cable is longer than 100 meters 328 ft install a repeater or switch Password error Reset the password at the controller if necessary and enter the new password in OnCue Plus See Section 2 5 Generator set serial number mismatch See Section 3 3 Firewall blocking access On the generator set side configure the r
5. Check that the controller display is on or at least one LED on the controller is lit 4 Check the server connection on the generator set controller See Section 3 2 e RDC2 DC2 or VSC Controller Use telnet to check the server connection See Section 3 2 2 for instructions TP 6928 1 14 e RDC DC Controller Check the server connection LED on the generator set controller See Figure 3 1 a Ifthe LEDis notlit there may be a problem with the generator set connection to the router or modem Proceed to step 5 5 Check the generator set connection to the modem router Note RDC2 DC2 or VSC controller Disconnect utility power to the generator set before disconnecting the Ethernet cable Follow the safety precautions in this document and in the generator set service manual Note RDC DC controller Remove the controller s F3 fuse and disconnect power to the generator set before disconnecting the Ethernet cable Follow the safety precautions in this document and in the generator set service manual see TT 1566 Ethernet Board Installation Instructions for connection details Isolate the problem by disconnecting the Ethernet cable from the generator controller and plugging it into a laptop PC Disable wireless on the laptop Check Internet access by trying to connect to www KOHLERPower com or any other known website a Ifthe computer cannot connect to the Internet use a different cable to connectthe laptop PC to the
6. Note Record the controller password and serial number from the controller as described in Section 1 9 before connecting the generator to the Internet 1 10 1 RDC2 DC2 VSC Controller Use the RJ45 connector provided in the kit to connect the Ethernet cable from the router to the cable in the generator sets customer connection box See Figure 1 9 or the generator set installation manual GM84094 1 Ethernet cable for OnCue Plus connection Figure 1 9 Ethernet Connection RDC2 DC2 Model 20RESA Shown TP 6928 1 14 1 10 2 RDC DC Controller 1 Install the Ethernet option board on the generator set controller See TT 1566 provided with the OnCue Plus kit for instructions 2 Connect the generator set to the Internet using a network cable connected from the Ethernet board to your router or modem 1 11 OnCue Plus Startup e To use the OnCue Plus web application use your computer to navigate to the OnCue Plus website Proceed to Section 2 for instructions to set up an account and add your generator to OnCue Plus e Forsmart phones or tablets obtain the Kohler OnCue Plus app from the Apple Store for Apple devices or Google Play for Android devices Follow the Quick Start instructions in the app to set up an account and add your generator to OnCue Plus Operation of the app is similar to using the web application as described in Section 2 of this manual Note The activation code is only required the first time y
7. Protection Association newton meter normally open number numbers National Pipe Straight National Pipe Straight coupling National Standard taper pipe thread per general use National Pipe Taper Fine not required normal relay nanosecond overcrank outside diameter original equipment manufacturer overfrequency option optional oversize overspeed Occupational Safety and Health Administration overvoltage ounce page pages personal computer printed circuit board picofarad power factor phase Phillips head Crimptite Screw Phillips hex head screw pan head machine screw programmable logic control permanent magnet generator potentiometer potential parts per million programmable read only memory pounds per square inch pounds per square inch gauge pint positive temperature coefficient power takeoff polyvinyl chloride quart quarts quantity replacement emergency power source radiator radius random access memory RS 485 proprietary communications relay driver output reference remote Residential Commercial radio frequency interference round head round head machine screw relay root mean square round read only read only memory rotate rotating revolutions per minute right side Resistance Temperature Detectors RTU RTV SAE scfm SCR S SEC turbo typ UF UHF UIF UNC UNF univ URL remote terminal unit room temperature vulcanization read w
8. Serial number e Description of the event see below The following events will generate a message to all addresses in the recipients list e Generator running e Generator off e Generator supplying power e Generator not supplying power e Any fault warning or shutdown See the generator set Operation Manual for a list of faults e Fault cleared DELETE SMITH FAMILY Section 2 OnCue Plus Operation 33 2 14 2 Add Email Recipients To set up email notifications click the plus sign to the right of Email Notifications in the settings view In the Add Email Recipient view type the email address and click SAVE See Figure 2 21 2 14 3 Cellular Telephone SMS Text Message Configuration Text messages can be sent by sending an email to your cell phone Contact your cell service provider for the email address to use for SMS text messaging SMS text messaging to a cellular telephone or other device is accomplished by sending an email to the cellular provider s email to SMS system For example if the customer is a subscriber of Verizon Wireless with Status Event History Controls Dealer SMITH FA 48 RCL nected Updated 2 45 33 PM SN MGM12345 ADD NEW GENERATOR EMAIL RECIPIENT Name JONSSES asdfasd JU Oo BONO Clear lelanc mite i 5000 Clear Island Limits Email adsfasdf mail com SLOAN RESIDENCE 5437 Emerald Wood SMITH FAMILY 4830 Quiet Timber Grove i Figure 2 21 Add Email Recipient 34 Sect
9. System Information and Installation 11 1 7 2 RDC2 with APM be connected to the router or modem A customer provided hub may be used to connectthe two The PowerSync Automatic Paralleling Module APM generator sets to the router or modem if necessary includes two OnCue Plus activation codes one for See Figure 1 4 Also see Section 1 7 1 each paralleled generator set Each generator set must Kohler System RDC2 Generator Set Controller Ethernet cables RDC2 Generator Set Controller RBUS connections Cable or OnCue Plus Router Server on the Internet Multiple PCs can be connected UPS optional Smart phone Customer provided See module installation instructions for RBUS connection information pesos The load shed kit if equipped is installed inside the ATS enclosure Figure 1 4 Two 14RESA or 20RESA Single Phase Generator Sets with the PowerSync Automatic Paralleling Module APM 12 Section 1 System Information and Installation TP 6928 1 14 1 7 3 RDC DC Controller The RDC DC generator set controller must be equipped with the Ethernet option board which allows connection of the generator set to the Internet through a broadband Internet connection The Ethernet option board is included in the OnCue Plus kit for the RDC DC controller See instruction sheet TT 1566 included with the OnCue Plus kit for Ethernet option board installation and connection instructions See Fi
10. active gray when not available Home Symbol and home status message Home does or does not have power Symbol is green when the home has power from either the generator or utility Total Power Power being supplied to the home in kW LCM required Gives an indication of how much power is being used allowing power management through OnCue Plus Battery Voltage Generator engine starting battery voltage Figure 2 9 Status Screen Displays TP 6928 1 14 Typically 12 15 volts DC A voltage below 12 5 VDC will trigger a low battery voltage warning indicating that the battery should be charged or replaced A voltage less than 11 volts DC will be displayed in red Section 2 OnCue Plus Operation 25 2 9 Select Generator generator that you want to monitor The selected generator set is displayed at the top of the list and also Kohler distributors and dealers may monitor more than displayed in the Status view one generator set for their customers In the Status view click on the arrow on the left side of the screen to If you have multiple generator sets in your account keep reveal the list of generators that have been added to the list open to identify the selected generator set your account All generator sets that you have added to your account will appear in a list on the left side of the screen Scroll down if necessary and click on the smith Not Connected Off Updated 1 16 14 10 55 15 AM 2 Ac
11. 0 Quiet Timber Grove 01 08 11 28 AM 01 08 11 28 AM 01 08 10 03 AM qt In Auto Warning 01 08 10 03 AM Verify Date Time Setting Warning 01 08 7 03 Not In Auto Warning 01 08 7 03 Al Verify Date Time Setting Warning 01 07 7 36 AM Not In Auto Warning 01 07 7 36 AM Verify Date Time Setting Warning 01 07 12 27 AM Not In Auto Warning 01 07 12 27 AM Verify Date Time Setting Warning 01 06 1 28 PM Not In Auto Warning 01 06 1 28 PM Verify Date Time Setting Warning 01 06 1 28 PM Not In Auto Warning 1 Red symbol indicates an active fault condition 2 Click RESET FAULTS to clear active fault conditions Figure 2 12 Event History TP 6928 1 14 Section 2 OnCue Plus Operation 27 2 11 Controls From the Controls view you can e Start and stop a generator exercise e View the status of outputs connected to the PIM or LCM e Turn outputs connected to the PIM on and off The generator set controller must be in AUTO mode for remote start stop using OnCue Plus 2 11 1 Start Exercise An unloaded cycle exercise or an unloaded full speed exercise can be started remotely e Unloaded Full Speed Exercise Runs the generator set at full soeed without transferring the load from utility The model VSG generator set runs at rated no load speed e Unloaded Cycle Exercise Runs the unloaded cycle exercise with complete system diagnostics See generator set Operation Manual for information about the unloaded cycle exercise and diagnostics
12. Status Event History Dealer SMITH FA ES CONTROLS Connected Updated 2 27 31 PM Maintenance Settings SN MGM12345 ADD NEW GENERATOR E J JONSSES 5000 Clear Island Limits SLOAN RESIDENCE 5437 Emerald Wood SMITH FAMILY 4830 Quiet Timber Grove Common Fault Click Start to start the generator set The dialog box shown in Figure 2 13 opens Select the exercise type and click on START The exercise runs for 20 minutes default setting and then stops Use the Stop Exercise command to stop the engine earlier if necessary The Start Exercise options are unscheduled Starting and stopping the engine using these commands does not change the exercise schedule on the generator set START EXERCISE CHOOSE EXERCISE TYPE Unloaded Full Speed Exerdse Unloaded Cycle Exercise START Figure 2 13 Select Exercise Type CANCEL Exercise Type Loaded Full Speed Next Exercise 12 22 6 24 AM Hot Tub Electric Heat Outpyrs Outp 1 Click to start an exercise Figure 2 14 Controls Start Exercise 28 Section 2 OnCue Plus Operation TP 6928 1 14 2 11 2 Stop Exercise After starting the engine using the Start button click on Stop to stop the engine before the programmed stop time if necessary The generator set controller must be in AUTO mode for remote start stop using OnCue Plus Maintenance Settings Status Event History Dealer JONSSES on CONTROLS Connected
13. able on the App Store9M and Google Play Mobile app operation is similar to the web application operation described in this manual For instructions to use the app refer to the Quick Start guide for the app 1 1 2 PIM and LCM If the power system includes a programmable interface module PIM load control module LCM or load shed kit OnCue Plus also allows remote control of electric items in your home See Section 2 11 for more information Cell Phone SMS Text Message Smart Phone Email Text Message App Tablet KOHLER Residential Generator with RDC DC RDC2 or DC2 Controller KOHLER Light S Commercial Generator with RDC2 A H dt or DC2 Controller a O AMO 1p6928 Email Text OnCue Plus Message App Server on the Internet Computer Dealer Service Figure 1 1 Kohler OnCue Plus Generator Management System Apple the Apple logo iPhone and Pad are registered trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc Android and Google Play are trademarks of Google Inc TP 6928 1 14 Section 1 System Information and Installation 9 1 2 Connect and Monitor Multiple Generator Sets If you own more than one generator set or if you are a dealer monitoring numerous customer systems you may use Kohler OnCue Plus to monitor multiple generator sets To connect to each generator set enter the serial number password and activation co
14. ber The generator serial number and the controller password for the RDC2 or VSC controller are required for the OnCue Plus application Perform the password reset procedure before connecting the generator set s Ethernet cable to the router If the generator set is connected to the Internet before the password is set at the controller you will need to cycle power to the controller after setting the password Note A new password is generated each time the reset password procedure is performed Ifthe password is reset after the OnCue Plus system has been set up the connection will be lost Disconnect the battery power to the controller wait a minute and then reconnect the power Re enter the time date and exercise schedule on the controller after the power is reconnected 1 9 1 RDC2 and VSC Controller Password and Serial Number Be ready to write down the serial number and password The serial number S N and password are displayed for 10 seconds Follow this procedure to obtain the serial number and password 1 Press the controller s down arrow button to navigate to the Networking Information menu 2 Follow the reset password procedure shown in Figure 1 7 See the generator set operation manual for more information if necessary 3 Write down the serial number S N and password DC2 Controller Password and Serial Number 1 9 2 Be ready to write down the serial number and password The serial number S N and pa
15. ca Regional Office Lakeland Florida USA Phone 863 619 7568 Fax 863 701 7131 TP 6928 1 14 Section 1 System Information and Installation 1 1 Kohler OnCue Plus A device such as a personal computer PC smart phone or tablet running the Kohler OnCue Plus application can communicate with the generator set models listed in the Introduction section to monitor the generator set from any location with Internet access You can also use your device to signal the generator set controller to start or stop the engine or to reset a fault Once OnCue Plus has been purchased and activated for a specific generator set that generator can be monitored from multiple devices and locations The Kohler OnCue Plus application can be used on one or more personal computers PCs smart phones or tablets allowing monitoring and control of your Kohler generator set from any location with Internet access Use OnCue Plus to monitor your generator set from home at work or on vacation The generator serial number controller password and OnCue Plus account password provide security and prevent unauthorized access to your generator set KOHLER Model 6VSG Generator OnCue Plus also provides the ability to automatically send email or text messages to notify selected recipients of generator set activity and faults maintenance reminders and storm warnings 1 1 1 Mobile Apps OnCue Plus for iPhone iPad and Android devices is avail
16. ccess to OnCue Plus 1 7 1 RDC2 DC2 VSC Controller The RDC2 DC2 and VSC generator set controllers are equipped with an Ethernet cable for connection to the Internet Use the RJ45 inline connector included in the OnCue Plus kit to connect the controller to the customer provided Ethernet cable connected to the router or modem after setting the controller password See Figure 1 2 or Figure 1 3 Note The generator set controller requires a unique 12 digit activation code The code is on the decal included with the OnCue Plus kit Kohler OnCue Plus will prompt the user to enter the activation code the first time the controller connects to Kohler OnCue Plus Server and a user attempts to connect to it TP 6928 1 14 Kohler System RDC2 or DC2 Ethernet cables i Cable or OnCue Plus Generator Set Controller Router Server on the Internet Multiple PCs can be connected optional Smart phone Customer provided Y The load shed kit if equipped is installed inside the ATS enclosure Figure 1 2 Typical Connections for RDC2 DC2 Controller Kohler System VSC Generator Set Ethernet cables a OnCue Plus Controller Router Server on the Internet PC laptop Multiple PCs can PIM or be connected Smart phone Battery Bank Customer provided Y One optional PIM or one communications kit can be installed Figure 1 3 Typical Connections for VSC Controller TP 6928 1 14 Section 1
17. de if required for the generator set as described in Section 2 5 Each generator set needs to be added to your account only once Generator sets can also be removed from your account See Section 2 14 8 for instructions to delete a generator from your account 1 3 Kohler OnCue Plus Server Kohler Power Systems operates an Internet server system used to connect Kohler generator sets to the Kohler OnCue Plus application All connections to the Kohler OnCue Plus Server are fully encrypted for your protection See Section 1 4 Privacy Statement 1 4 Terms of Service Click on the Terms of Service link and review the OnCue terms and conditions of use when you set up your OnCue Plus account See Section 2 4 By accepting the OnCue terms and conditions of use you are acknowledging that you have read the OnCue terms and conditions of use and agreeing to be bound by the OnCue terms and conditions of use If you have questions or concerns about the OnCue terms and conditions of use please contact Kohler Co by email at privacy kohler com or call 1 800 544 2444 Kohler Co may update the OnCue terms and conditions of use at any time 1 5 System Requirements The following items are the minimum requirements and recommendations for connecting your generator to the Internet e Always on Internet service for generator set connection for example cable DSL or phone line modem connected 24 hours e Unused Ethernet port on a
18. elect the unit that you want to delete Then go to Settings and check that the Delete command shows the name of the unitthatyou wantto remove Touch Delete Generatorto remove the unit from your list A confirmation box appears to make sure you want to delete the generator Click Delete or Cancel Note Once deleted the generator no longer appears on the list in the Add Generator view 36 Section 2 OnCue Plus Operation After a unit has been removed you will need to follow the Add Generator procedure to add it again if you want to put it back on your list DELETE GENERATOR DELETE SMITH FAMILY DELETE CANCEL Figure 2 24 Delete a Generator TP 6928 1 14 Section 3 Troubleshooting 3 1 Introduction Observe the following safety precautions and the instructions in the generator set service manual when troubleshooting the generator set and connected equipment A DANGER Hazardous voltage Will cause severe injury or death Disconnect all power sources before opening the enclosure A WARNING Accidental starting Can cause severe injury or death Disconnect the battery cables before working on the generator set Remove the negative lead first when disconnecting the battery Reconnect the negative lead last when reconnecting the battery Disabling the generator set Accidental starting can cause severe injury or death Before working on the generator set or equipment connected to the
19. ept the OnCue Plus terms and conditions ofuse to indicate your acceptance ofthe OnCue terms and conditions of use Click on Create Account An email will be sent to the email address given for the account Follow the instructions in the email to activate your account Internet access is required to activate your account CREATE ACCOUNT Terms of Service gt l LJ I accept the OnCue Plus terms and conditions of use Figure 2 3 Create an Account TP 6928 1 14 Section 2 OnCue Plus Operation 21 2 5 Add Your Generator In order to monitor and control a generator using OnCue Plus you must add the generator to your OnCue Plus account Multiple generators can be added to one account If you own more than one generator set or if you are a dealer monitoring numerous customer ADD YOUR DEVICE 3 Serial Number Password CONNECT CANCEL systems you may add them to your account using this screen The generator set serial number and controller password are required See Section 1 9 for instructions to obtain the serial number and password 1 Click on ADD NEW GENERATOR The ADD YOUR DEVICE window opens 2 Type in the generator serial number 3 Type in the controller password 4 Click CONNECT Figure 2 4 Add Your Generator 22 Section 2 OnCue Plus Operation TP 6928 1 14 2 6 Activate Your Device To activate your account you will need the generator set serial number OnCue activation code not required
20. er 15 193 RDC DC Controller Password oo ooooocooconrononoo o 15 1 9 4 Nameplate Serial Number 0 0 00 ccc eee eens 16 1 10 Connect the Generator to the Internet ooooooonooomooo o 17 1 40 17 RDC2 DC2V SC Controller cit 17 102 TRDG DC Controller iii cde docu dia peewee aaa tua ke aan edad 17 1414 OnCUe PIUS Startup acia ari A a 17 Section 2 OnGue Plus Operation viii A AA 19 2A INTO UCUO Nes dela di ais sa 19 2 2 Information Reguired ii A A dd 19 23 Slat OnGuUe FIUS ds AAA a 20 24 Create an ACCOUNT hae ee oe NA awe eee 21 25 Add Your Generalor 3 2206 2 fae wore nas aa ra 22 2 06 Activate Your DEVICE acc ears dice ad oe daa peel ws 23 27 QMCUC PIUS VMIEWS aii Pn dered ta e o eat aed 24 20 DIAS a Ss dia a ad aa 24 29 Selec Geneialor ta rad uk delo Edda 26 2 10 EVENT HISTO irrita daria ito tica 27 ZAE AAA IN A A SA 28 a AA ecient dures Sonu hite orice tage as ear 28 ZA DIO EXCIClSe recados coa tease Aaa hoes teed 29 2 11 3 Manual Management 0 ccc eee eens 30 2 11 4 Automatic Management ccc eee eens 30 212 Dealer COMMUNICAMO eii A oa Ske axed ne ead 31 2 12 1 Enter Dealer Information 0 000 000 ccc eee 31 2122 eMail YOUF Dealer sarria naar rd tiara 31 213 MalNtenancCe erase dd DA ari ii haa dde io a we 32 TP 6928 1 14 Table of Contents 3 Table of Contents continued 2 14 Settings Sect
21. er If it is necessary to check the server connection to an RDC2 DC2 or VSC controller follow these instructions to use telnet on your PC Telnet is not activated by default on the Microsoft Windows 7 operating system To activate Telnet onthe PC open the Control Panel select Programs and then select Programs and Features Select Turn Windows Features On or Off Find the Telnet Client and click on the box so that the box is checked See Figure 3 2 Click OK and wait while Windows makes the adjustments Now use telnet to check the server connection to OnCue Plus Telnet Procedure 1 Open a command prompt window on the PC by selecting Start All Programs Accessories Command Prompt See Figure 3 3 Section 3 Troubleshooting 37 2 Usingthe command promptwindow Trytotelnetto the OnCue Plus server by using the entering the following 29 Connect to a Network Projector Connect to a Projector Getting Started c gt telnet devices kohler com 5253 3 Ifthe connection was successfully established you E T will see the symbols shown in Figure 3 4 Ms Math Input Pane a Notepad Microsoft and Windows are registered trademarks of Microsoft Paint Corporation A Remote Desktop Connection Run Scanner and Camera Wizard Turn Windows features on or off 4 Snipping Tool AU Sound Recorder gt Sticky Notes m Sync Center 3 Windows Explorer al WordPad To turn a feature on select i
22. erator set Generator Dealer Enter your dealer s information including their email address This allows you to email your dealer using the Dealer view described earlier Section 2 OnCue Plus Operation 35 2 14 7 Rename Outputs Manual and Automatic Use the Settings view to change the manual PIM and automatic LCM or load shed kit output labels Change the label descriptions to show what is being controlled For example connect output 3 to the storm shutters on your vacation home and label it Storm Shutters When Status Event History Controls Dealer Maintenarice SMITH FA 48 RCL l Connected Updated 2 44 55 PM SN MGM12345 ADD NEW GENERATOR Rename Output J JONSSES 5000 Clear Island Limits load Q SLOAN RESIDENCE 5437 Emerald Wood SMITH FAMILY 4830 Quiet Timber Grove 1 Type in new label 2 Click RENAME bad weather is forecast you can use OnCue Plus to close the storm shutters from a remote location See Section 2 11 Control Click on the label that you want to change The RENAME screen appears See Figure 2 23 Type in the new label and click RENAME NN EC Figure 2 23 Editing Manual or Automatic Management Labels 2 14 8 Delete a Generator The Delete Generator command where Generator is replaced with the name of the currently selected generator allows youto removethe generator from your list of monitored units Goto the Add Generator view on the left and s
23. for RDC DC controllers and controller password Obtain the serial number from the controller when setting the controller password as described in Section 1 9 or find the serial number on the generator set s nameplate Find the activation code on the decal provided with OnCue Plus See Figure 2 5 Attach the OnCue activation code decal to the generator set KOHLER Generators OnCue Generator Management System OnCue Activation Code 4444 4444 4444 KohlerPower com 0OnCue GM81386 1 OnCue activation code Figure 2 5 OnCue Activation Code Decal Controls Dealer Maintenance Settings Sees JONES G Connected Not Activated Updated 1 21 14 3 28 14 PM No Active Alerts Detected Event History SN CHRISTIANS JONES G Connected Updated 3 28 14 PM JONES GEN YOUR DEVICE Ss e JAN RES IDENCE 5437 Emerald Wood SMITH FAMILY RE ENTER DEVICE PASSWORD No ATS is detected on your home Figure 2 7 Activate Your Device TP 6928 1 14 In the generator selection list on the left side of the screen click on Activate your Device See Figure 2 7 Then type your activation code into the Activate Device window shown in Figure 2 6 and click on Activate ACTIVATE DEVICE Activation Code ACTIVATE CANCEL Figure 2 6 Activate Device Total Power Ov Battery Voltage Section 2 OnCue Plus Operation 23 2 7 OnCue Plus Views OnCue Plus opens in the Status view The following
24. for Testing Materials after top dead center automatic transfer switch automatic auxiliary average automatic voltage regulator American Wire Gauge appliance wiring material battery before bottom dead center battery charger battery charging battery charging alternator Battery Council International before dead center brake horsepower black paint color block engine block heater brake mean effective pressure bits per second brass before top dead center British thermal unit British thermal units per minute Celsius centigrade calorie controller area network California Air Resources Board Category 5 network cable circuit breaker crank cycle cubic centimeter cold cranking amps counterclockwise Canadian Electrical Code certificate certification certified cubic feet per hour TP 6928 1 14 cfm CG CID CL cm CMOS com coml Coml Rec conn cont CPVC crit CSA CT Cu cUL CUL DI EO DIN DIP DPDT DPST DS DVR cubic feet per minute center of gravity cubic inch displacement centerline centimeter complementary metal oxide substrate semiconductor communications port commercial Commercial Recreational connection continued chlorinated polyvinyl chloride critical Canadian Standards Association current transformer copper Canadian Underwriter s Laboratories Canadian Underwriter s Laboratories cubic inch clockwise city water cooled cylinder digital
25. gure 1 5 When the Ethernet board is installed update the RDC DC controller firmware and follow the instructions Kohler generator set RDC or DC Controller Ethernet Board Ethernet board kit is required Figure 1 5 Typical Connections for RDC DC Controller TP 6928 1 14 Ethernet cables Router optional Customer provided Router and modem may be combined in one box in TT 1566 to record the controller password and generator set serial number for entry into the OnCue Plus application In most cases once the new firmware is uploaded to the controller and the Ethernet board is connected to the customer s router or modem the controller will automatically connect to the Kohler OnCue Plus server Controller settings and network router adjustments are usually not required The Internet connection between the controller and the Kohler OnCue Plus server is fully encrypted for your protection Tablet Cable or OnCue Plus DSL Server on the Modem Internet Smart phone Section 1 System Information and Installation 13 1 8 Controller Firmware Download and Installation It may be necessary to update the firmware on your generator set controller See Figure 1 6 for the firmware version required for your device Refer to the generator set documentation for instructions to find the version number installed on your controller Note Controller firmware can be updated by a Kohler authorized d
26. ilowatt hour kilowatt mechanical kilowatt thermal liter local area network length by width by height pound pounds pounds mass per cubic feet line circuit breaker liquid crystal display light emitting diode liters per hour liters per minute low oil pressure liquefied petroleum liquefied petroleum gas left side sound power level A weighted low water level low water temperature meter milli 1 1000 mega 106 when used with SI units male cubic meter cubic meters per hour cubic meters per minute milliampere manual maximum megabyte 220 bytes molded case circuit breaker one thousand circular mils megohmmeter megahertz mile one one thousandth of an inch minimum minute miscellaneous megajoule millijoule millimeter mOhm mQmillionm MOhm MOmegohm MOV MPa Mpg mph MS ms m sec mig MTU nat gas NBS metal oxide varistor megapascal miles per gallon miles per hour military standard millisecond meters per second mounting Motoren und Turbinen Union megawatt milliwatt microfarad normal power source not available not applicable natural gas National Bureau of Standards 42 Appendix NC NEC NEMA NFPA psi psig pt PTC PTO PVC qt qty R rad RAM RBUS RDO ref rem Res Coml RFI RH RHM rly rms rnd RO ROM rot rom RS RTDs normally closed National Electrical Code National Electrical Manufacturers Association National Fire
27. inputs and six programmable outputs for connection to customer supplied equipment The PIM operates only with generator sets equipped with the Kohler RDC2 DC2 or VSC controller See TT 1584 for PIM installation and setup instructions Note PIM outputs 1 and 2 are factory set to Generator Running and Common Fault Outputs 1 and 2 cannot be controlled remotely through OnCue Plus Use the Controls screen to remotely control items in your home connected to outputs 3 through 6 1 Select the Controls screen in the OnCue Plus Toolbar 2 Click on the name of the output to turn it on or off The status indicator ON OFF flashes for approximately 5 seconds before changing to the new status Status Event History Dealer CONTROLS Maintenance Settings Digital Output B7 Value Digital Output B8 Value Digital Output B9 Value Digital Output B10 Value Digital Output B1 Digital Output B12 Value Figure 2 17 Controls Automatic Management 30 Section 2 OnCue Plus Operation Once OnCue Plus is used to turn a PIM output on or off the output will no longer be controlled by the generator set For example output 4 may initially be set to the generator function Not in Auto If OnCue Plus is used to turn that output on or off the output will no longer operate when the generator s Not in Auto function operates The output must be operated through OnCue Plus Use OnCue Plus to rename the output functions to identify the equip
28. ion 2 OnCue Plus Operation the cellular telephone number 920 555 1212 a text message can be sent to their cell phone by sending an email to 9205551212 vtext com Determine the customer s cellular telephone service provider and verify that their cell phone is equipped to receive SMS messages Consult the cell phone provider or the provider s website for the email address configurations for text messaging Make sure that the customer is aware of any text messaging charges the cellular telephone provider may charge for received text messages 2 14 4 Disable Notification To delete an email address in the list click on the Edit box next to the recipient s name In the pop up window click on the red DELETE box Log Off NOTIFICATIONS EZ ox TP 6928 1 14 2 14 5 Generator Data Updates Generator data is updated in OnCue Plus as soon as possible In some cases you may want to change the data updates to send data less often For example e lf you have a data plan that charges by the amount of data or limits the amount of data received you may want to update less often Status Event History Controls Dealer SMITH FA 48 RCL Connected n Updated 2 43 54 PM SN MGM12345 ADD NEW GENERATOR C JONSSES 5000 Clear Island Limits SLOAN RESIDENCE 5437 Emerald Wood e When the utility power is out and your generator setis supplying your home you may wantto select updates every 5 minutes until the utilit
29. ion 3 Troubleshooting 3 1 3 2 3 3 3 4 3 5 3 6 Appendix A Abbreviations 4 Table of Contents BR ORAE ENE O E E d 33 2441 Email NOCIONS caca ad is AA A 33 2 142 Add Email Recipients eiii ai A A AS 34 2 14 3 Cellular Telephone SMS Text Message Configuration 34 2 144 Disable Notification ver ARA AA AA 34 2 14 5 Generator Data Updates 0 ccc eens 35 2 14 6 Generator SettingS 0 ccc cette eee enna 35 2 14 7 Rename Outputs Manual and Automatic o o ooooooo 36 2148 Delete a Generator was ssi wate diate Gast det eta ce Aa tad 36 O AA ne eae 37 MO QUCUON taste als Ido Cae SOAs Rae AE 37 Check for Server Connection ooocoocooccnn 37 3 2 1 RDC or DC Controllers 0 0 ees 37 3 2 2 RDC2 DC2 or VSC Controller o ooooooooo o o 37 Generator Set Serial Number 0 0 00 ee eee eens 39 Check Controller s Ethernet Connection 0 0 0 cece eee ees 39 Troubleshooting Connection Problems 0 ccc cece ee eee eens 39 Troubleshooting Chait serri seus dir la ee eed ened dee bee bees 40 AA NASA AAA AL A ee ead 41 TP 6928 1 14 Safety Precautions and Instructions IMPORTANT SAFETY INSTRUCTIONS Electromechanical equipment including generator sets and accessories can cause bodily harm and pose life threatening danger when improperly installed operated or maintained To prevent accidents be aware of poten
30. istributor or dealer using a personal computer and Kohler SiteTech software The Kohler OnCue Plus application cannot be used to update controller firmware Controller 6VSG Firmware Version Number Firmware Version Numbers Software and firmware version numbers consist of three parts separated by periods or dots as follows Major version number Minor version number Build number For example if the version number is 2 3 17 the major version number is 2 the minor version number is 3 and the build number is 17 The build number is typically not shown on the controller display but is included in the firmware file name Preceding zeros may be dropped from version numbers for software and firmware For example firmware version 2 3 is the same as version 2 03 However version 2 1 two point one is not the same as 2 10 two point ten Firmware File Name VSC A bin 6VSG w comm kit VSC 4 bin 14 20RES RDC_ H bin 14 20RESL 14 20RESA 14 20RESA with APM RDC _ bin RDC2 4 bin RDC2_ bin 14 20RESAL RDC2 4 bin 38RCL RDC2 4 bin 48RCL This firmware version number or higher is required _ in the file name is the firmware version number RDC2 4 bin Figure 1 6 Controller Firmware Version Numbers and File Names 14 Section 1 System Information and Installation TP 6928 1 14 1 9 Controller Password and Serial Num
31. ment connected to each output See Section 2 14 Settings for label renaming instructions Hot Tub Current Status OFF Figure 2 16 Manual Management 2 11 4 Automatic Management Automatic management displays the status of items connected to the load control module LCM or load shed kit Non essential loads connected to the load control relays are disconnected automatically when essential equipment is running to prevent generator set overload The item descriptions can be edited through the Settings view See Section 2 14 AUTOMATIC MANAGEMENT TP 6928 1 14 2 12 Dealer Communication 2 12 1 Enter Dealer Information Use the Settings view to enter your dealer s information before using the Dealer feature See Section 2 14 Settings 2 12 2 Email Your Dealer Clicking on the EMAIL command will open the email application on your device and open a new email Controls Maintenance Settings Status Event History MY DEALER Figure 2 18 Dealer TP 6928 1 14 addressed to your dealer Type in your message and send The OnCue Plus App on your smart phone or tablet will also allow you to call your dealer from this screen Section 2 OnCue Plus Operation 31 2 13 Maintenance Clickon Maintenanceto seethe lasttime your generator was serviced and when the next service is due This screen also allows you to check the dates of the last and next exercise Status Event History Controls Dealer Settings SMITH FA
32. modem router and try again b If there is no connection with either cable the problem may be with the modem router e Verify that the modem router has power and is on e Contact your Internet Server Provider ISP for assistance c Ifthe network cable is longer than 100 meters 328 ft install a repeater or switch If these procedures do not identify and correct the problem contact the Generator Service Department for assistance Section 3 Troubleshooting 39 3 6 Troubleshooting Chart Figure 3 5 lists some common problems and suggested solutions Problem Connection problem Also refer to the troubleshooting procedure in Section 3 5 Figure 3 5 Troubleshooting 40 Section 3 Troubleshooting Possible Cause Internet service is down Suggested Solution Verify that Internet service is available by navigating to www KOHLERPower com or any website No power to controller Verify power to the generator set controller by checking that the controller display is on or one LED is illuminated or flashing on the controller Check the connection to the generator set s engine starting battery RDC DC controller Check the condition of the controller s F3 fuse and replace the fuse if necessary No connection to the server RDC2 DC2 VSC controller Test server connection using telnet See Section 3 2 2 RDC DC controller Check that the server connection indicating LED on the controller is lit See Sections
33. ns RDC DC only Figure 1 Related Literature Introduction 7 Service Assistance For professional advice on generator set power requirements and conscientious service please contact your nearest Kohler distributor or dealer 8 Consult the Yellow Pages under the heading Generators Electric Visit the Kohler Power Systems website at KOHLERPower com Look atthe labels and stickers on your Kohler product or review the appropriate literature or documents included with the product Call toll free in the US and Canada 1 800 544 2444 Outside the US and Canada call the nearest regional office Headquarters Europe Middle East Africa EMEA Kohler Power Systems Netherlands B V Kristallaan 1 4761 ZC Zevenbergen The Netherlands Phone 31 168 331630 Fax 31 168 331631 Asia Pacific Power Systems Asia Pacific Regional Office Singapore Republic of Singapore Phone 65 6264 6422 Fax 65 6264 6455 Service Assistance China North China Regional Office Beijing Phone 86 10 6518 7950 86 10 6518 7951 86 10 6518 7952 Fax 86 10 6518 7955 East China Regional Office Shanghai Phone 86 21 6288 0500 Fax 86 21 6288 0550 India Bangladesh Sri Lanka India Regional Office Bangalore India Phone 91 80 3366208 91 80 3366231 Fax 91 80 3315972 Japan Korea North Asia Regional Office Tokyo Japan Phone 813 3440 4515 Fax 813 3440 2727 Latin America Latin Ameri
34. or equipment connected to the set disable the generator set as follows 1 Press the generator set off reset button to shut down the generator set 2 Disconnect the power to the battery charger if equipped 8 Remove the battery cables negative lead first Reconnect the negative lead last when reconnecting the battery Follow these precautions to prevent the starting of the generator set by the remote start stop switch Hazardous Voltage Moving Parts A DANGER a Hazardous voltage Will cause severe injury or death Disconnect all power sources before opening the enclosure Short circuits Hazardous voltage current can cause severe injury or death Short circuits can cause bodily injury and or equipment damage Do not contact electrical connections with tools or jewelry while making adjustments or _ repairs Remove all jewelry before servicing the equipment NOTICE Electrostatic discharge damage Electrostatic discharge ESD damages electronic circuit boards Prevent electrostatic discharge damage by wearing an approved grounding wrist strap when handling electronic circuit boards or integrated circuits An approved grounding wrist strap provides a high resistance about 1 megohm not a direct short to ground Safety Precautions and Instructions 5 Notes 6 Safety Precautions and Instructions TP 6928 1 14 This manual provides operation instructions for the OnCue Plus Generator Managemen
35. ord See Section 1 9 OnCue Plus Activation Code From OnCue decal provided with OnCue Plus kit See Section 2 6 Create a name that identifies the generator set Genset Displayname For adding new generator get from genset controller Genset Location generator set Figure 2 1 Required Information TP 6928 1 14 Enter address or other location information for the NO NO NO YES YES YES Section 2 OnCue Plus Operation 19 23 Start OnCue Plus When you start OnCue Plus for the first time click on Create Account Start OnCue Plus by navigating to the website www kohlergenerators com oncue The OnCue Plus login window opens See Figure 2 2 KOHLER Generators OnCue Plus Username Password M4 SAVE USERNAME Forgot Password Create Account 1 If you have an account enter your username and password and click LOG IN 2 New users click Create Account Figure 2 2 OnCue Plus Sign In Screen 20 Section 2 OnCue Plus Operation TP 6928 1 14 2 4 Create an Account The first time that you use OnCue Plus you will need to set up an account A user name email address and password will be required Create a username with 6 to 25 characters no spaces and a password for your account and keep them in a safe place Click on Terms of Service near the bottom of the screen and read the OnCue terms and conditions of use Then Username Email Address Zip Code click on the box next to I acc
36. ou connect a generator set to the OnCue Plus system See Section 2 6 OnCue Plus will remember your generator set and connect to it each time you use OnCue Plus Section 1 System Information and Installation 17 Notes 18 Section 1 System Information and Installation TP 6928 1 14 Section 2 OnCue Plus Operation 2 1 Introduction Kohler OnCue Plus monitors the generator set and generates messages continually After the application has been configured to send email and or text messages the OnCue Plus server will continue to send messages when the PC is turned off or disconnected from the Internet The generator set controller must be in AUTO mode to communicate with OnCue Plus Note Sample screens are shown in this document The actual screens may vary O m Desp Can Change in Settings View User name Create your user name when setting up your account 2 2 Information Required You will need to enter some information when you create your OnCue Plus account and connect to your generator set Create a user name account password and display name for your generator set and provide the generator location Obtain other information from the generator set and the OnCue Plus kit Required information is listed in Figure 2 1 Password Serial Number Create your password when setting up your account For adding new generator get from genset controller nameplate or controller See Section 1 9 Genset Passw
37. outer firewall to open port 5253 to permit an outbound connection Contact your system administrator or Internet service provider for assistance if necessary Other Contact your Internet Server Provider for assistance TP 6928 1 14 Appendix A Abbreviations The following list contains abbreviations that may appear in this publication A amp ABDC AC A D ADC adj ADV Ah AHWT AISI ALOP alt Al ANSI AO APDC API approx APU AQMD AR AS ASE ASME assy ASTM ATDC ATS auto aux avg AVR AWG AWM bat BBDC BC BCA BCI BDC BHP blk blk htr BMEP bps br BTDC Btu Btu min C cal CAN CARB CAT5 CB CC cc CCA CCW CEC cert cfh ampere after bottom dead center alternating current analog to digital advanced digital control analog to digital converter adjust adjustment advertising dimensional drawing amp hour anticipatory high water temperature American Iron and Steel Institute anticipatory low oil pressure alternator aluminum American National Standards Institute formerly American Standards Association ASA anticipatory only Air Pollution Control District American Petroleum Institute approximate approximately Auxiliary Power Unit Air Quality Management District as required as requested as supplied as stated as suggested American Society of Engineers American Society of Mechanical Engineers assembly American Society
38. rect serial numbers will prevent connection to the OnCue Plus server Compare the genset serial number programmed into the controller with the serial number on the generator set nameplate See Section 1 9 for instructions to find the serial number in the controller If the S Ns do not match Kohler SiteTech software is required to change the genset serial number programmed inthe controller to match the nameplate SiteTech software is only available to Kohler authorized distributors and dealers Contact a Kohler authorized distributor dealer for service 3 4 Check Controller s Ethernet Connection RDC2 DC2 or VSC Controller Check the Ethernet cable and RJ45 inline connector to the controller RDC DC Controller Make sure thatthe Ethernet board is installed correctly with the board to board connector in place See TT 1566 Installation Instructions Check the firewall on the local router Verify that router firewall port 5253 is configured to permit an outbound connection Refer to the instructions provided with the router 3 5 Troubleshooting Connection Problems Use the following procedure to troubleshoot problems connecting OnCue Plus to your generator set 1 Check the controller password and generator set serial number See Section 3 3 2 Confirm that your Internet connection is working Navigate to www KOHLERPower com or any website to verify that your PC can access the Internet 3 Verify power to the controller
39. rite Society of Automotive Engineers standard cubic feet per minute silicon controlled rectifier second Systeme international d unites International System of Units side in end out silencer simple mail transfer protocol serial number simple network management protocol single pole double throw single pole single throw specification specification s square square centimeter square inch short message service stainless steel standard steel tachometer terminal block transmission control protocol time delay top dead center time delay engine cooldown time delay emergency to normal time delay engine start time delay normal to emergency time delay off to emergency time delay off to normal temperature terminal total harmonic distortion telephone influence factor tolerance turbocharger typical Same in multiple locations underfrequency ultrahigh frequency user interface Underwriter s Laboratories Inc unified coarse thread was NC unified fine thread was NF universal uniform resource locator web address undersize underspeed ultraviolet undervoltage volt volts alternating current voltampere reactive volts direct current vacuum fluorescent display video graphics adapter very high frequency watt withstand and closing rating with write only without weight transformer TP 6928 1 14 TP 6928 1 14 O 2014 by Kohler Co All rights reserved KOHLER Power sys
40. rnor gallons per hour gallons per minute grade gross equipment ground gross weight height by width by depth hex cap high cylinder head temperature heavy duty high exhaust temp high engine temp hexagon mercury element hex head hex head cap horsepower hour heat shrink housing heating ventilation and air conditioning high water temperature hertz cycles per second International Building Code integrated circuit inside diameter identification International Electrotechnical Commission Institute of Electrical and Electronics Engineers improved motor starting inch inches of water inches of mercury inch pounds incorporated industrial internal internal external input output internet protocol International Organization for Standardization joule Japanese Industry Standard kilo 1000 kelvin kiloampere kilobyte 210 bytes Kohler communication protocol kilogram Appendix 41 kg cm kgm kg m kHz kJ km kOhm kQ kPa kph kV kVA kVAR kW kWh kWm kWth L LAN LxWxH Ib lom ft LCB LCD LED Lph Lom LOP LP LPG LS Lwa LWL LWT m M m3 m9 hr m min mA man max MB MCCB MCM meggar MHz mi mil min misc MJ mJ mm kilograms per square centimeter kilogram meter kilograms per cubic meter kilohertz kilojoule kilometer kilo ohm kilopascal kilometers per hour kilovolt kilovolt ampere kilovolt ampere reactive kilowatt k
41. set disable the generator set as follows 1 Press the generator set off reset button to shut down the generator set 2 Disconnect the power to the battery charger if equipped 3 Remove the battery cables negative lead first Reconnect the negative lead last when reconnecting the battery Follow these precautions to prevent the starting of the generator set by the remote start stop switch Short circuits Hazardous voltage current can cause severe injury or death Short circuits can cause bodily injury and or equipment damage Do not contact electrical connections with tools or jewelry while making adjustments or repairs Remove all jewelry before servicing the equipment TP 6928 1 14 NOTICE Electrostatic discharge damage Electrostatic discharge ESD damages electronic circuit boards Prevent electrostatic discharge damage by wearing an approved grounding wrist strap when handling electronic circuit boards or integrated circuits An approved grounding wrist strap provides a high resistance about 1 megohm not a direct short to ground 3 2 Check for Server Connection 3 2 1 RDC or DC Controllers Check for a dotinthe lower right corner of the RDC or DC controller display to verify that the controller is connected to the Kohler OnCue Plus server See Figure 3 1 1 Lighted dot indicates server connection t1566 Figure 3 1 Controller Display with Server Connection Indicator 3 2 2 RDC2 DC2 or VSC Controll
42. ssword are displayed for TP 6928 1 14 10 seconds Follow this procedure to set the OnCue Plus password on the DC2 controller 1 Press the OFF button and verify that the generator set is not running 2 Press and hold the Exercise button until Press Again to Reset OnCue Plus PW is displayed 3 Release the Exercise button and press it again within 5 seconds Note Ifthe Exercise button is not pressed within 5 seconds the controller exits the password reset mode 4 Write down the serial number S N and password 1 9 3 RDC DC Controller Password The password may have been recorded during the installation of the Ethernet option board on the generator set controller See TT 1566 or the procedure below Be ready to write down the password The four digit password will be displayed for 10 seconds Follow this procedure to obtain the serial number and password 1 Press the OFF button to place the controller into OFF mode 2 Press the down arrow button RDC or exercise button DC 5 times Note the four digit code displayed on the controller This is the controller password 3 Write down the password to enter into OnCue Plus 4 Press OFF to clear the display Note Do not repeat this procedure after the password has been entered into OnCue Plus The controller password changes each time this procedure is performed Ifthe controller is connected to OnCue Plus and this procedure is performed again the connection
43. switch router or modem e An uninterruptible power supply UPS forthe modem and router is recommended 10 Section 1 System Information and Installation e Network cable for connection to the Ethernet router not included with the OnCue Plus kit e Controller firmware versions shown in Section 1 8 It may be necessary to use Kohler SiteTech software to update the firmware on the controller Contact your Kohler distributor or dealer e USB cable male USB A to male mini B for updating the controller firmware e RDC2 DC2 or VSC only The generator set serial number password RJ45 inline connector and OnCue Activation Code found on the decal included with the OnCue Plus kit e RDC or DC only The generator set serial number password and Ethernet option board installed on the generator set controller included with the OnCue Plus kit 1 6 Internet Configuration and Security Firewalls When the generator set is connected to an intranet network behind a firewall for example in a commercial or industrial setting it may be necessary to configure the firewall to open port 5253 to permit an outbound connection Contact your network administrator for assistance if necessary 1 7 OnCue Plus System Kits Purchase one OnCue Plus kitfor each generator setthat you want to monitor and control remotely The kit includes a one year subscription to OnCue Plus After the first year an annual fee will be charged for continuing a
44. t System OnCue Plus is a web application that does not require the installation of software on your computer OnCue Plus allows remote monitoring and control of your generator set using a computer tablet or smart phone from any location that provides web access OnCue Plus applies to Kohler Residential and Light Commercial generator sets equipped with the following controllers e RDC DC e RDC2 DC2 e VSC Note The RDC2 DC2 and VSC controllers require an activation code which is supplied with the OnCue Plus kit Note The RDC and DC controllers must be equipped with the Ethernet option board kit GM62465 KP1 See TT 1566 provided with the kit for installation instructions TP 6928 1 14 Introduction Information in this publication represents data available at the time of print Kohler Co reserves the right to change this publication and the products represented without notice and without any obligation or liability whatsoever Read this manual and carefully follow all procedures and safety precautions to ensure proper equipment operation and to avoid bodily injury Read and follow the Safety Precautions and Instructions section at the beginning of this manual Keep this manual with the equipment for future reference List of Related Literature Figure 1 lists related literature Literature Type Part Number OnCue Plus Specification Sheet G6 140 TT 1566 Ethernet Option Board Installation Instructio
45. tems KOHLER CO Kohler Wisconsin 53044 Phone 920 457 4441 Fax 920 459 1646 Kohler Power Systems Asia Pacific Headquarters 7 Jurong Pier Road Singapore 619159 Phone 65 6264 6422 Fax 65 6264 6455 For the nearest KOHLER authorized installation service and sales dealer in the US and Canada Call 1 800 544 2444 or visit KOHLERPower com
46. tial dangers and act safely Read and follow all safety precautions and instructions SAVE THESE INSTRUCTIONS This manual has several types of safety precautions and instructions Danger Warning Caution and Notice A DANGER Danger indicates the presence of a hazard that will cause severe personal injury death or substantial property damage A WARNING Warning indicates the presence of a hazard that can cause severe personal injury death or substantial property damage A CAUTION Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage NOTICE Notice communicates _ installation operation or maintenance information that is safety related but not hazard related TP 6928 1 14 Safety decals affixed to the equipment in prominent places alert the operator or service technician to potential hazards and explain how to act safely The decals are shown throughout this publication to improve operator recognition Replace missing or damaged decals Accidental Starting A WARNING FA Accidental starting Can cause severe injury or death Disconnect the battery cables before working on the generator set Remove the negative lead first when disconnecting the battery Reconnect the negative lead last when reconnecting the battery Disabling the generator set Accidental starting can cause severe injury or death Before working on the generator set
47. tive Alerts Your home is running on utility power Battery Voltage Smith Connected Of Updated 1 16 14 10 31 13 AM 1 Active Alerts 11 9v Battery Voltage Your home is running on utility power 1 Click on the arrow to open or close the list of available generators 2 Click on the generator set that you want to monitor and control 3 Selected generator is shown at the top Figure 2 10 Select Generator 26 Section 2 OnCue Plus Operation TP 6928 1 14 2 10 Event History Click on Event history to view recent activity on your generator The time and date for recent generator RESET CURRENT FAULTS operation including exercise runs or other generator set starts and stops are displayed Generator fault conditions including warnings and shutdowns are also CANCEL displayed RESET FAULTS Click on Reset Faults to clear the active fault conditions Figure 2 11 Reset Faults Confirmation Contact your local dealer or distributor for service if fault conditions continue to appear Status Controls Dealer Maintenance Settings SMITH FA a TY EVENT HISTORY Connected Updated 2 26 38 PM SN MGM12345 ADD NEW GENERATOR DATE TIME DESCRIPTION RESET FAULTS 01 09 3 07 AM Not In Auto Warning 01 09 3 07 AM Verify Date Time Setting Warning JONSSES 01 09 3 07 AM Not In Auto Warnip4 5000 Clear Island Limits 01 09 3 07 AM SLOAN RESIDENCE 01 08 7 37 PM 5437 Emerald Wood SMITH FAMILY 01 08 7 37 PM 483
48. to analog digital to analog converter decibel decibel A weighted direct current direct current resistance degree department diameter dual inlet end outlet Deutsches Institut fur Normung e V also Deutsche Industrie Normenausschuss dual inline package double pole double throw double pole single throw disconnect switch digital voltage regulator E PROM EEPROM E emer ECM EDI EFR e g EG EGSA EIA El EO EMI emiss eng EPA EPS ER ES ESD est E Stop etc electrically erasable programmable read only memory emergency power source electronic control module engine control module electronic data interchange emergency frequency relay for example exempli gratia electronic governor Electrical Generating Systems Association Electronic Industries Association end inlet end outlet electromagnetic interference emission engine Environmental Protection Agency emergency power system emergency relay engineering special engineered special electrostatic discharge estimated emergency stop et cetera and so forth int ext I O IP ISO J JIS k K kA KB KBus kg exhaust external Fahrenheit female flat head machine screw fluid ounce flexible frequency full scale foot feet foot pounds torque feet per minute file transfer protocol gram gauge meters wire size gallon generator generator set ground fault interrupter ground gove
49. ts check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on 3 Ud Games La Indexing Service Y 1 Internet Explorer 8 de Internet Information Services dde Internet Information Services Hostable Web Core y de Media Features a de Microsoft NET Framework 3 5 1 de Microsoft Message Queue MSMQ Server a de Print and Document Services de RAS Connection Manager Administration Kit CMAK Y Remote Differential Compression Ly RIP Listener Ly Simple Network Management Protocol SNMP de Simple TCPIP services i e echo daytime etc Y Tablet PC Components a da Telnet Server Y de TFTP Client Y de Windows Gadget Platform de Windows Process Activation Service y de Windows Search e Windows TIFF IFilter Y Jo XPS Services Ja XPS Viewer Figure 3 3 Opening a Command Prompt Window 1 Click Start icon then All Programs 2 Click Accessories 3 Click Command Prompt to open a command window 1 Click to turn on Telnet Client Figure 3 2 Telnet Activation Microsoft Windows 7 EN Telnet devices kohler com Microsoft Windows Version 6 1 7601 Copyright c 2009 Microsoft Corporation All rights reserved F gt telnet devices kohler com Connecting To devices kohler com l Ho 47 00_ tt1405 Figure 3 4 Telnet Command to Confirm OnCue Plus Server Connection 38 Section 3 Troubleshooting TP 6928 1 14 3 3 Generator Set Serial Number Incor
50. views are available e Status e Event History e Controls e Dealer e Maintenance e Settings To select a view click on the desired view in the toolbar near the top of the screen The selected view is highlighted in the toolbar OMIT Connected Shutdown Updated 12 18 13 2 24 03 PM 2 Active Alerts Event History Controls Dealer Maintenance 2 8 Status The status screen is shown in Figure 2 8 See Figure 2 9 for an explanation of items displayed in the Status screen Note Total power is displayed only if the power system includes a Load Control Module LCM Kw Total Power Figure 2 8 Power System Status 24 Section 2 OnCue Plus Operation 12 2v Battery Voltage Dec18version TP 6928 1 14 Status Screen Item Name Indicates Name of generator that you are monitoring Select the generator from the list on the left side of the screen Click on the arrow symbol to reveal the list Generator status message The status of the generator that you have selected Examples of status messages are Generator Running and Standby If a fault condition is indicated check the Event History view or the controller display to identify the fault Time GEN Symbol Time of the last update Generator Status The frequency of updates can be changed through the Settings screen Green when active gray when not available Power Line Symbol Utility power status Green when
51. will be lost Section 1 System Information and Installation 15 Status Display Press down arrow multiple times Networking gt Networking gt Information Status HOLD Networking Reset OnCue Reset OnCue Configuration Password Password No UP arrow for YES Down arrow for NO NG DHCP Enabled S N 1234567 New PW 1234 New S N and password are lt Return displayed for approximately 10 seconds tp6926 Reset OnCue Password Yes Figure 1 7 Finding the Serial Number and Password RDC2 and VSC Controllers 1 9 4 Nameplate Serial Number Verify that the serial number shown on the controller KOHLER display matches the serial number on the generator set KOHLER CO KOHLER WI USA i i i EL SERIAL nameplate A typical nameplate is shown in Figure 1 8 en le Ra Refer to the service views in the generator Operation RPM FUEL o O Manual for the location of the nameplate if necessary If i i i the serial numbers on the controller display and the SUL NEMA CLASS _ 40 C AMB KW VARIES WITH BTU CONTENT OF FUE generator nameplate do not match contact your distributor or dealer ATL XN 1 Generator serial number Figure 1 8 Generator Nameplate Typical 16 Section 1 System Information and Installation TP 6928 1 14 1 10 Connect the Generator to the Internet
52. y power returns and the generator set shuts down e Selecting On view change will update the data only when you change your view in OnCue Plus UPDATES As soon as possible O Every 5 seconds O Every 15 seconds O Every 30 seconds Every 5 minutes On view change SMITH FAMILY 4830 Quiet Timber G 0 Quiet Timber Grove Figure 2 22 Generator Data Updates 2 14 6 Generator Settings The Generator Settings view allows you to change the name and password for the generator Change Generator Display Name When a generator is connected for the first time the generator name displayed in OnCue Plus will be the generator serial number Use the Genset Name setting to change the name to something that identifies the generator For example you can rename the unit using your name or a location If your dealer or distributor will be monitoring the generator use a name that distinguishes your unit from other customers equipment Names must contain at least four characters and can use letters and numbers TP 6928 1 14 Change Generator Password Change the generator password from the 4 digit controller password to a password of your choice Ifthe password is changed other users will lose the OnCue Plus connection to that generator If your dealer is monitoring your generator be sure to give him her the new password Generator Location Click on Genset Location and type in the location of the gen
Download Pdf Manuals
Related Search