Service Manual
Contents
1. NOTE A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires 9 Depress the retainer clips on the rear of the switch and push the switch out of the bottom access panel 10 Properly orient the new switch and connect all of the wiring connections 11 Reassemble in the reverse order as above Figure 5 Heater On Off Switch 3 Position Switch www dimplex com Figure 6 Mounting jew Control Knob THERMOSTAT CONTROL REPLACEMENT Tools Required Phillips Head Screwdriver Flat Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flange to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move WARNING The front glass is held to the Compact Fireplace with double sided tape and could come apart when separated from the mantel 4 Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe pl2. 2 Flicker 2000220100RP Motor 3 Heater 2200490800RP Assembly 4 Cutout 2300270100RP 5 Thermostat 2300150100RP 6 Heat On Off Switch 2800070200RP 7 Capacitor 3200030100RP 8 Terminal 4000070100RP Block 9 Power Cord 4100090202RP 10 Flicker Rod 5900340100RP 11 Partially Reflective 5900410100RP 5900560100RP 5900620100RP Glass 12 Front Glass 5900420100RP 13 Bushing 8500000400RP Snap In 14 Flicker 8500680100RP Connector 15 Control 8800000600RP Knob 16 Lamp holder 4200120800RP 2500170100RP 2500170300RP Assembly 17 Heyco 18 Main 2800070200RP 2800071100RP Power Switch 2 Position 3 Position 19 Remote Receiver N A 3000380200RP Built in Control 6 www dimplex com WIRING DIAGRAM 6901860600 6901860800 Built In Remote Receiver IG OE OG LOVER HEATER ASSEMBLY THERNOSTAT HEATER WTF D FLICKER MOTOR o DE my Li i oO CORD SET o oO PAETE LIGHT HARNESS ASSEMBLY O O 6901860100 6901860500 No Built In Remote Receiver gt oh MAIN POWER SWITCH
3. REPLACEMENT Tools Required Phillips Head Screwdriver Flat Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flanges to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move WARNING The front glass is held to the Compact Fireplace with double sided tape and could come apart when separated from the mantel 4 Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe place Figure 4 Fiaure 4 Remove the log set screw and remove the log set 6 Lay the Compact Fireplace on its back 7 Remove the 4 bottom access panel screws and sepa rate the bottom access panel from the unit Figure 5 8 Locate the Main Power switch and disconnect the wir ing connections noting their original locations NOTE A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires 9 Depress the retainer clips on the rear of the switch
4. and push the switch out of the bottom access panel 10 Properly orient the new switch and connect all of the wiring connections 11 Reassemble in the reverse order as above HEATER CONTROL SWITCH REPLACEMENT Tools Required Phillips Head Screwdriver Flat Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin amp WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flange to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move amp WARNING The front glass is held to the Compact Fireplace with double sided tape and could come apart when separated from the mantel 4 Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe place Figure 4 5 Remove the log set screw and remove the log set 6 Lay the Compact Fireplace on its back 7 Remove the 4 bottom access panel screws and sepa rate the bottom access panel from the unit Figure 5 8 Locate the Heater control switch and disconnect the wiring connections noting their original locations
5. panel to cool off to avoid accidental burning of skin amp WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flange to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move WARNING The front glass is held to the Compact Fireplace with double sided tape and could come apart when separated from the mantel 4 Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe place Figure 4 5 Remove the screws that secure the top panel and the heater support panel to the firebox and lift off the top panel 6 Support the top panel so that the heater wires are not strained and remove the heater support panel and set aside 7 Replace old partially reflective glass with new partially Figure 10 Partially Reflective Glass Panel reflective glass 8 Reassemble in the reverse order as above REMOTE RECEIVER REPLACEMENT amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintena
6. Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe place Figure 4 Remove the log set screw and remove the log set Lay the Compact Fireplace on its back 7 Remove the 4 bottom access panel screws and sepa rate the bottom access panel from the unit Figure 5 8 Locate and disconnect the 3 motor assembly wires go ing to the terminal block Figure 7 9 Remove the 2 motor mounting screws 10 Separate the motor from the flicker connector and remove 11 Slide the flicker rod out of the snap in bushing and remove 12 Reassemble in the reverse order as above Figure 7 Flicker Motor Flicker Rod Flicker Con nector HEATER ASSEMBLY REPLACEMENT Tools Required Phillips Head Screwdriver Flat Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flange to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move amp WARNING The front glass is held to the Co
7. ace Figure 4 5 Remove the log set screw and remove the log set Lay the Compact Fireplace on its back 7 Remove the 4 bottom access panel screws and sepa rate the bottom access panel from the unit Figure 5 8 Locate the thermostat control and pull off the ther mostat control knob to expose the mounting screws Figure 6 9 Remove the mounting screws 10 Disconnect the wiring connections noting their original locations and remove the thermostat controller 11 Properly orient the new thermostat controller and re connect all wiring connections 12 Reassemble in the reverse order as above D FLICKER MOTOR amp FLICKER ROD REPLACEMENT Tools Required Phillips Head Screwdriver Flat Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flange to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move amp WARNING The front glass is held to the Compact Fireplace with double sided tape and could come apart when separated from the mantel
8. fective Remote Control Receiver Replace Remote Control Receiver Fireplace does not turn on with Improper operation Refer to Operation Section the Remote Control Remote control not initialized to fireplace Initialize the remote control Defective remote control Install new battery into the remote control Reinitalize remote if necessary Replace Remote Control and Remote Control Re ceiver reinitialize 13 PROBLEM ON US SOLUTION Heater o OSO Heater is not turning off Improper operation Defective Heater On Off Switch Heater is not turning on but Improper operation flame effect is still functioning Loose wiring Trace wiring in unit Defective Heater Assembly Replace Heater Assembly Defective Heater On Off Switch Replace Heater On Off Switch Heater is turning off after a Build up of dirt dust in Heater Assembly Ensure that exterior intake louvers and firebox cavity couple of minutes of operation are free of dirt dust Defective Heater Assembly Replace Heater Assembly Heater emits an odor Normal Operation Normal operation is when the heater emits an odor for a brief period after the heater is initially turned on The heater is burning off any dust accumulated during manufacturing or operation Heating element is glowing red Normal Operation Small glowing sections of the element are considered normal Defective heater assembly If larger glowing sections are causing the heater to trip the thermal cutout unplug unit disc
9. fireplace is supplied with a radio frequency remote control This remote control has a range of approximately 50 feet 15 25 m it does not have to be pointed at the fireplace and can pass through most obstacles including walls It is supplied with one of hundreds of independent frequencies to prevent interference with other units NOTE Before attempting any operation with the remote pull the plastic insulator strip out from between the remote casing and battery cover Figure 2 To operate push the ON button to turn fireplace on push the OFF button to turn the fireplace off NOTE Ensure that the fireplace 3 Position switch is set to the remote control setting Remote Control Initialization Reprogramming If the remote control or receiver has been replaced follow these steps to initialize the remote control and receiver 1 Place the 3 Position Switch Figure 1A in the OFF O position 2 Wait a minimum of five 5 seconds and then place the 3 Position in the Remote Control _ position 3 Within 10 seconds of changing the switch position press the ON button located on the remote control Figure 2 This will synchronize the remote control and the fireplace receiver NOTE You will have only 10 seconds to perform this last step Failure to do so will result in these steps needing to be followed again Battery Replacement To replace the battery 1 Slide battery cover open on the remote co
10. ided remote control When in position the unit is operated with the ON and OFF buttons of the remote control When the switch is in the center position the unit is off B Heater ON OFF Switch The Heater ON OFF Switch supplies power to the heater fan and the heater element When the switch is in the ON position the heater operates if the thermostat calls for heat C i Heater Thermostat Control To adjust the temperature to your individual requirements turn the thermostat control clockwise all the way to turn on the heater When the room reaches the desired temperature turn the thermostat knob counter clockwise until you hear a click Leave in this position to maintain the room temperature at this setting For additional heat turn clockwise until you hear the click again and the heater will turn on Resetting The Temperature Cutoff Switch Should the heater overheat an automatic cut out will turn the heater off and it will not come back on without being reset It can be reset by switching the 3 Position Switch to OFF and waiting 5 minutes before switching the unit back on amp CAUTION If you need to continuously reset the heater unplug the unit and call technical support at 1 888 346 7539 NOTE The heater may emit a slight harmless odor when first used This odor is a normal condition caused by initial heating of internal heater parts and will not occur again Remote Control The
11. into the opening locate and examine the bulbs to determine which bulb s require replacement 5 Unscrew the bulb s counter clockwise 6 Insert new bulb s 7 Install the light access cover and install the screws Figure 3 Light Bulbs f Light Access Cover Glass Cleaning The glass is cleaned in the factory during the assembly operation During shipment installation handling etc the front glass panel may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the front glass panel can be cleaned with a damp cloth The front glass panel should be completely dried with a lint free cloth to prevent water spots To prevent scratching do not use abrasive cleaners or spray liquids on the clear door surface Compact Fireplace Surface Cleaning Use warm water only to clean painted surfaces of the Compact Fireplace Do not use abrasive cleaners Servicing Except for light bulb replacement and cleaning described above an authorized service representative should perform any other servicing www dimplex com EXPLODED PARTS DIAGRAM REPLACEMENT PARTS MODELICAT P 20 20 20 20 6901860600 6901860800 PART NO 6901860100 6901860200 6901860300 6901860400 6901860500 6901861100 6901860700 6901861200 MOD LEVEL NONE _ PART PART NUMBER 0438270100RP 0478550100RP
12. mpact Fire place with double sided tape and could come apart when separated from the mantel 4 Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe place Figure 4 5 Remove the 6 screws that secure the top panel to the firebox and lift off the top panel 6 Disconnect heater assembly wires noting their original locations NOTE A flat head screwdriver can be used to gently pry between the end of the connector and the heater to release the wires 7 Remove the 4 screws that secure the top panel to the heater assembly 8 Remove the 2 hanging brackets and the high tempera ture cutout and install them on the new heater assem bly Figure 8 9 Properly orient the new heater assembly and connect all of the wiring WARNING Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps NOTE When re installing the bottom heater pan en sure that the heater assembly wires are clear of the blower wheel Additional wiring tie wraps may be required 10 Reassemble in the reverse order as above POWER CORD REPLACEMENT amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the u
13. n WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flange to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move NA 11 WARNING The front glass is held to the Compact Fire place with double sided tape and could come apart when separated from the mantel 4 Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe place Figure 4 5 Lay the Compact Fireplace on its back 6 Remove the 4 bottom access panel screws and sepa rate the bottom access panel from the unit Figure 5 7 On the bottom of this bottom access panel remove the screws 9 which secure the socket mounting panel to the bottom panel of the firebox 8 Remove the light bulbs from the sockets by turning each one counter clockwise until they are free 9 Remove the sockets from their mounting panel and dis connect the socket wires attached to the terminal block near the flicker motor Be sure to note their original location in the terminal block NOTE Dependent on the age of the unit the sock ets may be secured with either a screw ring or a snap in socket 10 Attach the replacement sockets into
14. nce to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flange to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move WARNING The front glass is held to the Compact Fire place with double sided tape and could come apart when separated from the mantel 4 Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe place Figure 4 5 Lay the Compact Fireplace on its back 6 Remove the 4 bottom access panel screws and sepa rate the bottom access panel from the unit Figure 5 7 Locate the remote control receiver mounted on the side panel 8 Release the receiver from the side panel by using needle nose pliers to depress the tab on the mounting standoffs and gently lift the receiver off 9 Relocate the wires from the old receiver to the new receiver NOTE A flat head screwdriver can be used to gently pry between the end of the connector and the receiver to release the wires 10 Re assemble the compact fireplace in reverse order LOWER LIGHT HARNESS REPLACEMENT amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of ski
15. nit from power outlet 2 Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox flanges to the mantel 3 Carefully remove the Compact Fireplace from the mantel holding onto the front glass so that it does not move WARNING The front glass is held to the Compact Fireplace with double sided tape and could come apart when separated from the mantel 4 Remove the two screws on each top glass retaining bracket gently pull glass forward lift out and set aside in a safe place Figure 4 5 Remove the log set screw and remove the log set Lay the Compact Fireplace on its back 7 Remove the 4 bottom access panel screws and sepa rate the bottom access panel from the unit Figure 5 8 Locate and disconnect the power cord wiring connec tions noting their original locations Figure 9 9 With needle nose pliers grasp the power cord strain relief grommet from inside the back of the bottom panel and push while twisting to remove 10 Install the new power cord 11 Reassemble in the reverse order as above D Figure 8 Top Panel Mounting Brackets High Temperature SNS Cutout TSS Heater SSS Assembly tl Figure 9 Power Cord e f Strain Relief 10 www dimplex com PARTIALLY REFLECTIVE GLASS REPLACEMENT amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top
16. ntrol Figure 2 2 Install one 1 12 Volt A23 battery in the battery holder 3 Close the battery cover Oy Battery must be recycled or disposed of properly Ke Check with your Local Authority or Retailer for recycling advice in your area Figure 2 On Button Off Button Plastic Strip MAINTENANCE amp WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire electric shock or damage to persons Light Bulb Replacement Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid accidental burning of skin Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log exterior disappears There are two 2 bulbs under the log set which generate the flames and embers Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life Group replacement will reduce the number of times you need to open the unit to replace light bulbs Bulb Requirements Quantity of 2 clear chandelier or candelabra bulbs with an J 12 small socket base 60 watt rating Example GE 60BC or Philips 60 CTC To Replace The Light Bulbs 1 Unplug the unit from power outlet 2 On the back of the Compact Fireplace remove the screws from the light access cover Figure 11 3 Remove the light access cover 4 Reach
17. ontinue use and replace heater assembly Heater fan runs continuously Loose wiring Defective Heater On Off Switch Defective Heater Assembly Excessive noise with the heater Dirty Heater Assembly Ensure that exterior intake louvers and firebox cavity on are free of dirt dust Defective Heater Assembly Replace Heater Assembly Grinding or excessive noise with Flicker rod hitting or rubbing against Ensure rod is straight and mounted properly in the the heater off internal components bracket spinning freely away from other components Replace if necessary Defective Flicker Motor Replace Flicker Motor Ye 14 www dimplex com
18. sewss2cuaduus 9 HEATERASSEMBLY REPLACEMENT a2 2454 oe bce ete tweweden tobe bs cidden iwkeia Nau 10 POWER CORD REPLACEMENT 255663224 266454 6ea2ee556054524455544208086560502 544 10 PARTIALLY REFLECTIVE GLASS REPLACEMENT 22s ee 40 etcesrepesteees eeheeecese cies 11 REMOTE RECEIVER REPLACEMENT 22 4 245cs6dceceemebueed2525508es ensageeets ee xs 11 LOWER LIGHT HARNESS REPLACEMENT 32 2 occincvtdeeseneed sae ee aeeetedeeewadaaee 11 TROUBLESHOOTING GUIDE x daripa udu ete cavechud obeeutsaGds cece dd deeetoens ted 13 Always use a qualified technician or service agency to repair this fireplace NOTE Procedures and techniques that are considered important enough to emphasize amp CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment amp WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death 2 www dimplex com OPERATION Figure 1 B C To access the controls swing down the front cover panel located on the lower front of the fireplace Figure 1 A 3 Position Switch The switch has two ON positions marked with and Manual The Manual position is for manual operation In this position the built in remote control is by passed The _ position is for operating the unit with the prov
19. the each socket opening on the housing panel bracket 11 Re assemble the compact fireplace in reverse order 3 ao oaw qOqq gt wwwcuuocvcr q_O lt wq_q 3 qeecr 12 www dimplex com TROUBLESHOOTING GUIDE PROBLEM SOLUTION Circuit breaker trips or fuse Short in unit wiring Trace wiring in unit blows when unit is turned on Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse Plug unit into another outlet or install unit on a dedicated 15 amp circuit Unit turns on or off by itself Remote control has a similar frequency Replace Remote Control to other remotes in the area Radio frequency disturbance from out Replace Remote Control and Receiver and reinitial side sources ize Defective Remote Control Receiver Replace Remote Control Receiver Lights dim in room while the unit Unit is drawing close to circuit current Move the unit to another outlet or install unit on a dedi is on rating cated 15 amp circuit Power cord gets warm Normal Operation The power cord may get slightly warm to the touch when the heater is on Defective power cord Replace power cord if cord gets hot to the touch Appearance Fireplace does not turn on Manu Improper operation Refer to Operation Section ally No incoming voltage from the electrical Check Fuse Breaker Panel wall socket Defective On Off or 3 Position Switch Replace On Off or 3 Position switch depending on model De
20. xX Dimplex Better solutions through innovation Service Manual Model Number Compact Fireplace DF203A DF2006 UL Part Number 6901860100 to 800 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage REV PCN DATE Dimplex North America Limited 1367 Industrial Road e Cambridge ON Canada N1R 7G8 01 s 14 SEP 11 1 888 346 7539 e www dimplex com 02 4 APR 14 In keeping with our policy of continuous product development we reserve the right to make changes without notice 2014 Dimplex North America Limited 7400410000R02 TABLE OF CONTENTS OPE NON ieee ss 5dr sone ee ee a ea Sie ee es oe ee ee ee ee eee eee ee Sue ee 3 MAINTENANCE 5 24 p sporio maraa a E a sheen ese ee eeBeersebat asd ho bed sane asenun a8 4 EXPLODED PARTS DIAGRAM ooonaaaaaaaaaaa annaa 5 REPLACEMENT PARTS a ai2ceeekeieada ate was meth aed ee ae ndck ee aha OR eRe ees as as 6 WIRING DIAGRAM 25 aeia neemen aaa dete bse E aE EA E E a a a ce ieee ieee en eee 7 MAIN POWER SWITCH REPLACEMENT 2 5 22 s tuspedoeade bea eis eahneraeeeweabavadd ds 8 HEATER CONTROL SWITCH REPLACEMENT i 2cc4c2eee44a eie0ceveheda se eekgid baS8s 8 THERMOSTAT CONTROL REPLACEMENT 220 cutee6e e diate ee chwehes Co eCR ER RES ee eos 9 FLICKER MOTOR amp REFLECTOR ASSEMBLY REPLACEMENT 24 62viiu
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