To: All partners
Contents
1. To All partners HiPath 2000 Real Time IP communication system Always one step ahead Dear partner Please find below in brief some info vs the following issues 1 Product availability roadmap product portfolio a Communication platform i Hipath 3000 ii Eurosetline ESLxxi mea be future branding Hipath 1100 iii Hipath 500 Hipath 12220 b Workpoints c Applications 2 Sales support 3 Partner Extranet 4 Miscellaneous 5 Training see attach ref training session Hipath Hotel Advanced 6 Annex s INFO MPP1 BD_030928 DOC PAG 1 1 product availability roadmap product portfolio a Platforms i Hipath 3000 v4 0 A technical dossier containing system description has been forwarded to the Business Units see already info on former info note On the Hipath 3000 v4 0 a multi media show is available and can be downloaded from the Hipath Partner Net 33Mbyte the Hiipath 3000 brochure has been adapted in attach the pdf format full availability hard copies can be ordered brochure ordering via RM amp BD an updated akabam Hipath 3000 v4 0 has been forwarded to BD Hipath 3000 v4 0 is a pure software release in addition some new hardware components will be made available in the same wave on these new hardware components a market introduction price proposal was communicated towards the distribution channels Please note that this offer is only valid for a limited2. i Hipath 3000 v4 0 updated akabam check with your BD fo rlatest issue Hipath 3000 v4 0 updated packaging mea a proposal on the Hipath 3000 v4 0 package s content has been added in annex feedback to be forwarded asap Hipath 3000 configurator a Hipath 3000 configurator tool is ready to be released M2 for details contact plm_hc_mea be siemens com iv Delivery requirements please complete the in annex included table in case specific delivery aspects are to be taken in account Feedback required before 15 10 2003 b Product portfolio amp roadmap market feedback phase outs Portfolio a ANI Clip module mea will be released on a country specific basis Both Saudi Arabia and Kuwait already did some possitive fieldtrials and will get the official release shortly Other countries interested in having this solution as well have to contact PLM plm_ho_mea be siemens com b Hipath AM versus Hipath 500 please note that the Hipath AM application has also been certified in combination with the Hipath 500 systems c Opti VM mea low end voice mail and auto attendant max 4 analog interface ports Distribution channels interested in having this solution in their porfolio have to contact PLM pim_ho_mea be siemens com amp bussiness development a 2Mbit CAS signalling distribution chanels are requested to give there feedback on the availability of given interface in their country and the need for such an
3. interface on the Hipath 3000 in annex also a description of the TMCAS module see also service manual for further details b Sales effect privided we would have Arabic displays on the OptiPoint 500 c Competitive info REMINDER we are looking for street price infos of your main 3 or 4 competitors in the MEA countries Alcatel Cisco Avaya Nortel Tenovis Ericsson Mitel Ascom competitors depend on country for systems phones clients and main applications please use doc in annex as reply message d Need for MOH device with build in CD player sourced locally see reply note in annex e Need for multi channel announcement unit ref UCD HPCC application sourced locally see reply note in annex f Hipath 3000 v4 0 package content see proposal in annex INFO MPP1 BD_030928 DOC PAG 8 Phase outs Gigaset 4000 Comfort planned date of phase out Gigaset 4000 Comfort is at the end of October 2003 Gigaset S1 professional is the successor of the Gigaset 4000 Comfort TMOM no design maintenance actions ref some components are no longer available are started on the TMOM module S30810 Q2535 x for Hicom 150 H3000 It was decided to stop this module without replacement The TMOM spare part supply goes on till end 2005 optiSet ISDN adapter planned date of phase out is at the end of September 2003 successor product optiPoint 500 amp ISDN adapter Spare parts for the optiset ISDN adapter can be
4. ordered until 30 06 06 Call Exporer as of 01 10 2003 the Hipath AM will be used as standard call accounting application on the Hipath platforms As of today Call explorer can no longer be used in new quotations and will no longer be supported from a service point of view after 01 01 2004 IMODC will be replaced by IMODN ref design maintenance change over as of end October 2003 For the IMODC is the replacement the IMODN S30807 Q6932 X100 STMD will be replaced due to design maintenance by STMD2 S30810 Q2558 X400 Change over will take place as of October 2003 c functionality did you know you can set a special ringing cadance for a call from a door intercom unit If you go in the HP3000 Manager E into the settings for System Parameter In the folder Tones and ring types if you select in the field Tones ring types the parameter Doorbell ring you can change the rhythm This requires of course that you have marked the analog interface where the door interface is connected to This has to be done in the settings for Auxiliary equipment in the folder Ext connection in the field door relay where you have to asign the station the analog port of the door interface and the destination where it should ring INFO MPP1 BD_030928 DOC PAG 9 d Service notes info vs new software releases XPCv2 0 Release of IVM Version 2 0 HE200V 02 103 INF 03 000703 Hipa
5. e INFO MPP1 BD_030928 DOC PAG 6 3 Hipath Partner Extra net The Hipath Partner net v2 0 is in operation wewould like to receive your comments on operation amp user interface 9 content Please communicate your comments on the new HPPN asap towards your BD Below an overview on items recently added updated items on the Partner Extranet be indirect topic Description Hipath 500 v2 0 be product marketing data sheet en fr product sales info short description en fr sales release en product sales info en Gigaset S1 product sales info short description en professional data sheet en Xpressions product marketing data sheet en fr Compact v2 0 product sales info product presentation en fr short description sales info D amp A description and advantages en HG1500 v3 0 Product marketing info product presentation en innovations amp sales slides HPCC v1 0 Product marketing info product sales info Description D amp A Short description sales info OptiClient 130 4 0 product sales info sales info SBLv2 0 mea Product marketing info product presentation en Hipath 3000 v4 0 Product marketing info Short description product sales info sales info Service info service guidelines INFO MPP1 BD_030928 DOC PAG 7 4 Miscellaneous a configuration aspects reference numbers
6. eatures range of the preceding version HG 1500 V2 0 Mixed operation between HiPath HG 1500 V2 0 and HiPath HG 1500 V3 0 gateways within a system or a network is possible The modern Web Based Management replaces the Assistant software Another innovation is the PDM1 module This PDM1 expands the HiPath HG 1500 V3 0 used in HiPath 33x0 35x0 up to 16 B Channels INFO MPP1 BD_030928 DOC PAG 4 In order to set up the necessary Know How we recommend the service personnel to take part in the offered market introduction courses Marketing structure amp part numbers are listed in the Hipath 3000 v4 0 akabam Further info will be communicatedvia separate mailing 2 Hipath Hotel Standard Lite The Hipath Hotel standard lite is a protocol gateway that allows a direct linking of the Hipath 3000 with a PMS system The Hipath Hotel Lite application software will be loaded on the same server as used to run the PMS application On mid term this Standard Lite will phase out the current Standard Caracas Inn application software Currently an extra fieldtrial is running in Germany linking the Hipath 3000 over the Hipath Hotel Standard Lite with a smal l Fidelio PMS The release of the Standard Lite and all related sales support documents is scheduled for mid november december 2003 An evaluation kit will be made available to allow PMS software suppliers to match check the protocol compatibility with the S
7. ication SBL amp TBL mea The S Butler v2 0 SBL allows you to configure PC based voice servers up to 64 simultaneous calls interface ports and is only to be seen as an alternative for the XPC v2 0 on large voice server configurations The Tele Butler allows for configurations up to 128 ports and call handling flows are fully configurable With the release of the S Butler v2 0 the Tele Butler due to it s higher complexity has to be handled on a project specific basis especially towards these countries having only a very small number of TBL s in service Please note that as of 01 10 2003 a complete new pricing has to be taken in account Related info has already been communicated towards the BD 7 Siemens Call center solutions newsletter in annex 2 Sales support a Product info binder PIB A product info binder on Hipath 3000 v4 0 and all it s application and add on equipment has been created made available The target group for this PIB is mainly the sales support group In case you would like to receive a copy of this PIB please contact your BD b New data sheets See list of available data sheets list added in annex c Success stories For your info Link to success stories in Germany VD http vdweb icn siemens de icnvd success referenzen referenzen html d temporary mobility hotline service via email on apps24 mch siemens de supporting e HiPath DAKS e HiPath Cordless offic
8. ing module description market requirements INFO MPP1 BD_030928 DOC PAG 11
9. nnex we are adding a product presentation on the Hipath 1100 INFO MPP1 BD_030928 DOC PAG 2 With the introduction of the HiPath 1100 family V5 x we intend to significantly increase our market share in the SOHO segment Therefore we will offer this premium product to you at very competitive system transfer prices which are valid worldwide With this offer we are confident to give you a great opportunity to expand your business and to win additional indirect sales channels The HiPath 1100 family offers every feature necessary to successfully compete in the SOHO micro business segment together with a high product quality for example CLIP analog ISDN trunk board option DSL connection country specific CE ANATEL and CCC conformity New Euroset 3030 system telephone This offer is valid for every country addressed here provided that an eventually necessary country adaptation is economically justified by sufficient quantities committed by the LC Since we are preparing the market intro feedback is required from the distribution channels feeback is required before oct 19 see annex Hipath 1100 DC mea feedback vi Hipath 1220 from Hipath 500 derived system variant Update on targetted M3 date ref IM market M3 target date has been changed and is now set for Jan 2004 The basis for a market intro of this Hipath 1220 will be the feedback sales volumes on Hipath 500 b Workpoi
10. ns 1 HG1500 v3 0 AP1120 Together with the Hipath 3000 v4 0 it is scheduled to introduce a new hardware version of the HG1500 HG1500 v3 0 The HG1500 v3 0 phase 1 ref Hipath 33x0 amp 35x0 is available today HiPath HG 1500 V3 0 highlights include e Simplified administration via voice and data functionality with one control board variant e Both LAN interfaces can now be configured with 10 100 Mbit to increase flexibility when connecting to customer networks Interface is xDSL compatible e Quick and easy administration via Web based management e P networking of HiPath 3000 systems extended to include G 729A AB codec thus providing improved voice quality with low bandwidth requirements e Cost effective extension possibilities and reduction in the number of slots required thanks to PDM 1 module for eight additional B channels Up to 16 B channels in HiPath 33xx 35xx systems incl PDM 1 for each HiPath 1500 V3 0 e Investment protection mixed mode possible with HiPath HG 1500 V2 0 and V3 0 The IP analog adapter AP1120 2 ports unit will also be introduced allowing the interconnection of analog devices e g fax towards the HG1500 LAN HiPath HG 1500 V3 0 is the successor of the HiPath HG 1500 V2 0 and is based on a new hardware concept The gateway is an integral part of the HiPath 3000 5000 system family The corresponding operation modes guarantees downward compatibility down to HiPath 3000 V3 0 integrating the f
11. nts i Design maintenance on optiPoint 400 check your sales tools only the new types to be included OptiPoint 400 old ref number Applicable platforms New ref number optiPoint 400 standard V3 0 HFA L28155 H5200 A120 HiPath 3000 V3 0 HiPath 3000 V4 0 HiPath 4000 V1 0 L28155 H5200 A130 and L28155 H5200 A140 L28155 H5200 A130 optiPoint 400 standard V3 0 arctic H 450 and HFA L28155 H5200 A140 optiPoint 400 standard V3 0 manganese H 450 and HFA INFO MPP1 BD_030928 DOC ii OptiClient 130 v4 0 released Sales tools to be adapted only use ref Numbers as applicable versus optiClient 130 v4 0 as listed in the recentto your BD forwarded akabam optiClient 130 V4 0 is released for sale with immediate effect This release applies to all sales regions and channels in which HiPath 3000 V3 0 or V4 0 has been released with HiPath HG 1500 V2 0 or later optiClient 130 V4 0 is the PC client for the Real Time IP System HiPath 3000 V4 0 and HiPath 3000 V3 0 connected via the gateway HiPath HG 1500 V2 0 or HG1500 v3 0 The optiClient 130 V4 0 PC client belongs to the Siemens Workpoint Client family It connects the advantages of comfort telephony with those of convergence to IP based infrastructures CorNet IP and support of the H 323 standard brings the key features of voice communications directly to PCs running under Windows 98SE Windows 2000 and Windows XP c Applicatio
12. tandard Lite in case of any questions relate dto this Standard Lite as well as the evaluation kit please feel free to contact PLM plm_ho_mea be siemens com 3 Hipath Hotel Advanced change in ordering procedures vs server platform The HiPath Hotel Advanced Server PC PCI and HiPath Hotel Advanced Server PC ISA hardware packages will be removed from the Witten ordering procedure planned as of 11 08 2003 The PCs must be ordered amp delivered by Siemens Atea or sourced on the local market no longer delivered by Siemens Witten The server PC requirements are specified on the Sales Information 4 Xpressions Compact XPC Demo units have been offered for evaluation demo and market intro support Country related given application has already been released amp fully commercial available 5 Opti VM low end low cost voice mail amp auto attendant 2 types of units available in the portfolio mainly for application in combination with Hipath 500 and the smaller Hipath 3000 configs 2 analog ports max 36 mailbox s voice storage ordering number 4 analog ports max 36 mailbox s voice storage ordering number in annex we added a description installation manual MEA distribution channels interested in getting an evaluation demo unit max 1 per distr Channel should contact PLM plm_ho_mea be siemens com INFO MPP1 BD_030928 DOC PAG 5 6 PC based voice server appl
13. th AM Adding a second administrator on the server Hipath 3000 v4 0 Preliminary software to SMR 10 SMR 3 is released Tapi 170 v2 0 new service info released sw downloadable from the server INF 03 000628 INF 03 000718 Tapi 120 Release of Version P30370 P270 A 04 Build 37 Hipath 500 v2 0 Software release HE560T 10 423 for Hipath 3000 SMR 10 HiPath 500 CD vs Hipath 500 V2 0 INF 03 000618 HG1500 v3 0 HiPath 3000 Manager CD vs HiPath HG1500 V3 0 Manager SW for SMR 26 INF 03 000737 SMR 26 INF 03 000736 Release of APS Binder HE2101 25 209 info vs upgrades INF 03 000711 Xpressions 450 v3 0 Connecting Exchange v5 5 server Installation amp configuration MCafee antivirus software Office Business Deleting non used programs from system memory Call center solutions Overview of call center configurations and their capabilities Hipath 3000 v4 0 Contact your service partner within the organisation to get some more details on the tackled issues 5 Training Please check with your BD on ongoing scheduled training sessions INFO MPP1 BD_030928 DOC PAG 10 6 Annex s a Documentation overview b S Butler TeleBuiler functionality versus interface type c Call center solutions newsletter d Delivery requirements update e Reply note on competitors info feature requests f Hipath 1100 product presentation g TMCAS 2Mbit Cas signall
14. time frame Please consult with your BD asap the market intro of the Hipath 3000 v4 0 has to be completed before end 2003 in case of any questions related to the market intro please feel free to contact PLM pim_ho_mea be siemens com as of 01 01 2004 only Hipath 3000 v4 0 systems will be delivered as nelyw orderedequipment ii Euroset 822 key telephone on ESLxxi series promotion price reduction Please note that a promotion campaign is been initiated 20 price reduction can be applied as of 15 10 2003 when ordering Eurosets 822 sets in minimum quantities of 40 pcs Given promotion campaign is only valid till december 15 2003 iii ESL8i kit The ESL8 amp i can as of today also be delivered as non assembled ref number F31505 E1 A2 e g to overcome high import duties vs assembled systems iv Hipath 500 Hipath 520 540 580 data sheet brochure has been made avaialbe in english french dutch due to the fixed configuration and only ISDN interfaces towards the PSTN for the time being only marketted in Be amp France ref Siemens atea countries in case of any questions related to the market intro vs MEA region please feel free to contact PLM plm_ho_mea be siemens com v Hipath 1100 ESLxxi systems For the new version of the EurosetLine v5 0 we will apply a new branding Hipath 1100 series Market intro actions are scheduled for M2 Q4 2003 M3 jan feb 2004 In a
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