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IP-24, "Removal and Installation" - Z
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1. IP 1 2011 M37 M56 PRECAUTIONS lt PRECAUTION gt PRECAUTION PRECAUTIONS Precaution for Supplemental Restraint System SRS AIR BAG and SEAT BELT P R E T E N S O N E R INFOID 0000000006059168 The Supplemental Restraint System such as AIR BAG and SEAT BELT PRE TENSIONER used along with a front seat belt helps to reduce the risk or severity of injury to the driver and front passenger for certain types of collision This system includes seat belt switch inputs and dual stage front air bag modules The SRS system uses the seat belt switches to determine the front air bag deployment and may only deploy one front air bag depending on the severity of a collision and whether the front occupants are belted or unbelted Information necessary to service the system safely is included in the SRS AIR BAG and SEAT BELT of this Service Manual WARNING e To avoid rendering the SRS inoperative which could increase the risk of personal injury or death in the event of a collision that would result in air bag inflation all maintenance must be performed by an authorized NISSAN INFINITI dealer Improper maintenance including incorrect removal and installation of the SRS can lead to personal injury caused by unintentional activation of the system For removal of Spiral Cable and Air Bag Module see the SRS AIR BAG Do not use electrical test equipment on any circuit related to the SRS unless instructed to in t
2. Power tool AS UW gt PIIB1407E Revision 2010 June IP 4 2011 M37 M56 CLIP LIST lt PREPARATION gt CLIP LIST Cl i p Li st INFOID 0000000005850868 Shapes Removal amp Installation Shapes Removal amp Installation Removal Removal Finisher Clip A Remove by bending up with Clip A flat bladed screwdrivers or clip remover Clip B Flat bladed screwdriver Clip B Removal Flat bladed Clip A screwdriver Finisher F panes ae VET D a E Body Removal panel Clip B Remove with a clip remover Clip A Grommet Removal Holder portion of clip must be spread out to remove rod Aa SN Removal 1 Screw out with a Phillips screwdriver 2 Remove female portion with flat bladed s screwdriver Removal Installation Push center pin to catching position Do not remove center pin by hitting it Push Push v Removal Remove by bending up with flat bladed screwdrivers or clip remover Esmee EO mp gt f J T Clip Finisher Removal Removal Installation Rotate 45 to remove Removal Removal Removal Bs JMJIA3734GB Revision 2010 June IP 5 2011 M37 M56 SQUEAK AND RATTLE TROUBLE DIAGNOSES lt SYMPTOM DIAGNOSIS gt SYMPTOM DIAGNOSIS SQUEAK AND RATTLE TROUBLE DIAGNOSES Wo rk F OW INFOID 0000000005850852 Customer Interview Yy Duplicate the Noise and Test Drive v Check Related Service Bulletin
3. Creak characteristics include firm contact slow movement twisting with a rotational movement pitch dependent on materials often brought on by activity Rattle Like shaking a baby rattle Rattle characteristics include fast repeated contact vibration or similar movement loose parts missing clip or fastener incorrect clearance Knock Like a knock on a door Knock characteristics include hollow sounds sometimes repeating often brought on by driver action Tick Like a clock second hand Tick characteristics include gentle contacting of light materials loose components can be caused by driver action or road conditions Thump Heavy muffled knock noise Thump characteristics include softer knock dull sounds often brought on by activity e Buzz Like a bumblebee Buzz characteristics include high frequency rattle firm contact e Often the degree of acceptable noise level varies depending upon the person A noise that a technician may judge as acceptable may be very irritating to a customer e Weather conditions especially humidity and temperature may have a great effect on noise level DUPLICATE THE NOISE AND TEST DRIVE Revision 2010 June IP 6 2011 M37 M56 SQUEAK AND RATTLE TROUBLE DIAGNOSES lt SYMPTOM DIAGNOSIS gt If possible drive the vehicle with the customer until the noise is duplicated Note any additional information on the Diagnostic Worksheet regarding the conditions or location of the
4. 3 Remove screws A NAS OMPNOUAPWNH gt Revision 2010 June IP 17 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt 4 Pull up the steering column upper cover 2 and then disengage the pawls 5 Pull the steering column side cover RH 3 to the right side 6 Pull the steering column side cover LH 4 to the left side 7 Disconnect ADP steering switch connector with ADP and then remove steering column side cover LH 8 Remove screws B 9 Pull down the steering column lower cover 5 10 Remove steering column lower cover 12 Remove spiral cable Refer to SR 14 Removal and Installation 13 Remove combination switch Refer to BCS 80 Removal and Installation 14 Remove cluster lid A upper Pull back cluster lid A upper and disengage the metal clips 1 1 Metal clip 15 Remove cluster lid A 1 Remove fixing screws A 2 Disconnect harness connector B 3 Pull back cluster lid A and disengage the pawls and metal clips Pawl 1 Metal clip 16 Remove combination meter Refer to MWI 90 Removal and Installation 17 Disengage connector clip A and harness clip B which are connected to instrument panel assembly 18 Remove inside key antenna instrument center and harness clamp Refer to DLK 186 INSTRUMENT CENTER Removal and Installation 19 Remove preset switch Refer to AV 132 Removal and Installation Revision 2010 Ju
5. 9 2011 M37 M56 SQUEAK AND RATTLE TROUBLE DIAGNOSES lt SYMPTOM DIAGNOSIS gt Diagnostic Worksheet INFO1D 0000000005850854 SQUEAK amp RATTLE DIAGNOSTIC WORKSHEET INFINITI Dear Infiniti Customer We are concerned about your satisfaction with your Infiniti vehicle Repairing a squeak or rattle sometimes can be very difficult To help us fix your Infiniti right the first time please take a moment to note the area of the vehicle where the squeak or rattle occurs and under what conditions You may be asked to take a test drive with a service consultant or technician to ensure we confirm the noise you are hearing I WHERE DOES THE NOISE COME FROM circle the area of the vehicle The illustrations are for reference only and may not reflect the actual configuration of your vehicle d wa Omm i SS TOL Continue to page 2 of the worksheet and briefly describe the location of the noise or rattle In addition please indicate the conditions which are present when the noise occurs PIIB8741E Revision 2010 June IP 10 2011 M37 M56 SQUEAK AND RATTLE TROUBLE DIAGNOSES lt SYMPTOM DIAGNOSIS gt SQUEAK amp RATTLE DIAGNOSTIC WORKSHEET page 2 Briefly describe the location where the noise occurs Il WHEN DOES IT OCCUR please che
6. ASSEMBLY lt REMOVAL AND INSTALLATION gt 1 Optical sensor 4 Upper ventilator grille 7 Instrument finisher A 10 Cluster lid A 13 Steering column upper cover 16 Glove box assembly 19 Socket and bulb 22 Instrument side finisher RH 25 Push button ignition switch 28 Cluster lid D 31 Preset switch 34 Steering column side cover RH 37 Instrument finisher B TE Clip Pawl ere 1 Metal clip Refer to Gl 4 Components for symbols in the figure Removal and Installation WORK STEP 11 14 17 20 23 26 29 32 Front defroster grille LH Instrument panel assembly Cluster lid A upper Instrument lower panel LH Steering column side cover LH Instrument lower panel RH Foot lamp RH Front defroster grille RH Display unit Instrument side panel LH Cluster lid C 12 15 18 21 24 27 30 33 Sunload sensor Instrument side finisher LH Combination meter Foot lamp LH Steering column mask Glove box lamp Instrument lower cover Center speaker Center ventilator assembly AV control unit Steering column lower cover 35 Instrument side panel RH 38 Front passenger air bag module 36 Glove box dumper INFOID 0000000005911591 When removing instrument panel assembly combination meter AV control unit instrument finisher A instru ment finisher B and center console assembly take steps as per the order shown in the following chart PARTS INSTRU ME
7. Rattle Kit J 43980 Each item can be ordered separately as needed URETHANE PADS 1 5 mm 0 059 in thick Insulates connectors harness etc e 76268 9E005 100 x 135 mm 3 937 x 5 315 in e 76884 71L01 60 x 85 mm 2 362 x 3 346 in e 76884 71L02 15 x 25 mm 0 591 x 0 984 in INSULATOR Foam blocks Insulates components from contact Can be used to fill space behind a panel e 73982 9E000 45 mm 1 772 in thick 50 x 50 mm 1 969 x 1 969 in e 73982 50Y00 10 mm 0 394 in thick 50 x 50 mm 1 969 x 1 969 in INSULATOR Light foam block 80845 71L00 30 mm 1 181 in thick 30 x 50 mm 1 181 x 1 969in FELT CLOTHTAPE Revision 2010 June IP 7 2011 M37 M56 SQUEAK AND RATTLE TROUBLE DIAGNOSES lt SYMPTOM DIAGNOSIS gt Used to insulate where movement does not occur Ideal for instrument panel applications 68370 4B000 15 x 25 mm 0 591 x 0 984 in pad 68239 13E00 5 mm 0 197 in wide tape roll The following materials not found in the kit can also be used to repair squeaks and rattles UHMW TEFLON TAPE Insulates where slight movement is present Ideal for instrument panel applications SILICONE GREASE Used in place of UHMW tape that is visible or does not fit Only lasts a few months SILICONE SPRAY Used when grease cannot be applied DUCT TAPE Used to eliminate movement CONFIRM THE REPAIR After repair is complete test drive the vehicle to confirm that the cause of noise is repaired by test driving t
8. assembly fixing screws and then remove cup holder assembly Remove A T control indicator fixing screws and then remove A T control indicator Remove infiniti drive mode selector Remove switch panel fixing screws and then remove switch panel 7 Remove ashtray assembly fixing screws and then remove ashtray assembly ASSEMBLY Assemble in the reverse order of disassembly Or BN Revision 2010 June IP 29 2011 M37 M56
9. pull console tray JMJIA3656ZZ 3 Remove console lid assembly 1 Remove screws A NOTE Do not lock console lid assembly Perform the operation while console lid assembly is partly open CAUTION Be careful of the strong repulsive force of the spring 2 Pull back console lid assembly JMJIA3657ZZ 4 Rear ventilator duct Refer to VTL 14 REAR VENTILATOR DUCT Removal and Installation Remove inside key antenna console Refer to DLK 186 CONSOLE Removal and Installation 6 Remove console center finisher 1 Remove screws A 2 Pull toward the arrow direction a NOTE Remove the following parts after removing console center finisher 1 e Power socket 2 Refer to PWO 8 Removal and Installa tion e USB connector 3 Refer to AV 134 Removal and Instal lation JMJIA3658ZZ ASSEMBLY Assemble in the reverse order of disassembly CAUTION When installing console lid assembly tighten to the specified torque 3 5 N m 0 36 kg m 31 in Ib Revision 2010 June IP 28 2011 M37 M56 CENTER CONSOLE ASSEMBLY lt REMOVAL AND INSTALLATION gt Disassembly and Assembly of Console Finisher Assembly CAUTION When disassembling always use a remover tool that is made of plastic DISASSEMBLY Remove console finisher assembly Refer to IP 24 Removal and Installation Remove cluster lid finisher LH RH fixing screws and then remove cluster lid finisher LH RH Remove cup holder
10. they are not damaged JMJIA3923ZZ T Clip Pawl Zaid 25 Remove front body side welt LH Refer to INT 39 BODY SIDE WELT Removal and Installation 26 Remove front pillar garnish LH Refer to INT 36 FRONT PILLAR GARNISH Removal and Installation 27 Remove instrument lower panel LH 1 Remove hood opener lever mounting bolts Refer to DLK 169 Exploded View Revision 2010 June IP 19 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt 2 Pull back instrument lower panel RH to disengage the pawls and metal clips 3 Disconnect harness connectors and aspirator duct ayn a4 Pawl A 1 Metal clip 28 Remove push button ignition switch Refer to PCS 83 Removal and Installation 29 Remove upper ventilator grille 1 Insert remover tool A between upper ventilator grille and instrument panel assembly to disengage the clips as shown in the figure 2 Pull toward the arrow direction CAUTION Apply protective tape B on the part to protect from dam age JMJIA3925ZZ 30 Remove center speaker Refer to AV 304 Removal and Installation 31 Remove front defroster grille LH Refer to VTL 10 FRONT DEFROSTER GRILLE Removal and Instal lation 32 Remove front defroster grille RH Refer to VIL 10 FRONT DEFROSTER GRILLE Removal and Instal lation 33 Remove instrument side finisher RH 1 Insert remover tool A between instrument sid
11. 2 Inside handle escutcheon connection to door finisher 3 Wiring harnesses tapping 4 Door striker out of alignment causing a popping noise on starts and stops Tapping moving the components or pressing on them while driving to duplicate the conditions can isolate many of these incidents The areas can usually be insulated with felt cloth tape or insulator foam blocks from the NISSAN Squeak and Rattle Kit J 43980 to repair the noise TRUNK Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer In addition check for the following items NOP DN Revision 2010 June IP 8 2011 M37 M56 SQUEAK AND RATTLE TROUBLE DIAGNOSES lt SYMPTOM DIAGNOSIS gt 1 Trunk lid dumpers out of adjustment 2 Trunk lid striker out of adjustment 3 Trunk lid torsion bars knocking together 4 A loose license plate or bracket Most of these incidents can be repaired by adjusting securing or insulating the item s or component s caus ing the noise SUNROOF HEADLINING Noises in the sunroof headlining area can often be traced to one of the following items 1 Sunroof lid rail linkage or seals making a rattle or light knocking noise 2 Sunvisor shaft shaking in the holder 3 Front or rear windshield touching headlining and squeaking Again pressing on the components to stop the noise while duplicating the conditions can isolate most of these incidents Repairs usually consist of insulating with felt cloth tape S
12. 8 Removal and Installa tion Disconnect USB connector harness connector Refer to AV 134 Removal and Installation Disconnect console power socket harness connector Refer to PWO 8 Removal and Installation Remove center console assembly fixing screws A AON lt Vehicle front 5 Put front seat to frontmost position 6 Remove center console assembly fixing screws B JMJIA3916ZZ 7 Put front seat to rearmost position 8 Lift up center console assembly back side and then remove center console assembly INSTALLATION Install in the reverse order of removal Disassembly and Assembly INFOID 0000000005911593 Disassembly and Assembly of Center Console Assembly CAUTION When disassembling always use a remover tool that is made of plastic DISASSEMBLY 1 Remove console finisher assembly Refer to IP 24 Removal and Installation 2 Remove console tray Revision 2010 June IP 27 2011 M37 M56 CENTER CONSOLE ASSEMBLY lt REMOVAL AND INSTALLATION gt 1 Open the console lid assembly 2 Insert a remover tool B between console tray 1 and hinge arm 2 and disengage connection of rear portion CAUTION e Slowly disengage connection of console tray Never excessively pull console tray JMJIA3655ZZ 3 Rotate console tray as shown in the figure Slide toward vehicle front end pull toward vehicle upper CAUTION Slowly disengage connection of console tray Never excessively
13. BODY INTERIOR SECTION INSTRUMENT PANEL CONTENTS PRECAUTION sc isciciscssieccncactedassidenswenacetecndenass SYMPTOM DIAGNOSIS sseeeseeeeeeees 6 PRECAUTIONS ccccccceeeeeeeeeeeeeeeeeenseeneeeneensnnnes SQUEAK AND RATTLE TROUBLE DIAG Precaution for Supplemental Restraint System NOSES E EE E 6 SRS AIR BAG and SEAT BELT PRE TEN Work FIOW cccssccecescccsseeecseeecsesescaeeeeesesesaeeeeenees 6 SSN n A O E A Inspection Procedure ssssssnssissinsissnnrnnnrnnnisseesne 8 Precaution Necessary for Steering Wheel Rota Diagnostic Worksheet 0 ccceessseeeeeeessteeeeeeeaaes 10 tion after Battery Disconnect eeeeeeeeeeeteeeeeees Ake orsi ie ANAE PA AEE E ATTA REMOVAL AND INSTALLATION 12 PREPARATION siesceiessvsssissessveevecnnstasesncsescins INSTRUMENT PANEL ASSEMBLY 12 Exploded VIEW aurresan ti EASKE E RA PREPARATION nssassssnsnnennnnnnnunennnnnnennnnnnnnnnnnnnn nn Removal and Installation c c cccccscesseeseeeeeseeeeees Special Service Tools ccccceeeseeeeeeeeeeeeeeeeeeeeees Commercial Service Tools ccccccssceceeesteeeesees CENTER CONSOLE ASSEMBLY Exploded VieW ssssssssssssssrresssrrnesrrnnnsnsrnnneesnnnnneernena CLIP EIST EE AE EEE E E EERE T E Removal and Installation c ccccccccecesceceeceeeces CIP EIST n tees hotel bat eaa a rA a EEE Disassembly and Assembly cccccscccesceseceeees Revision 2010 June
14. EATS When isolating seat noise it is important to note the position the seat is in and the load placed on the seat when the noise occurs These conditions should be duplicated when verifying and isolating the cause of the noise Causes of seat noise include 1 Headrest rods and holder 2 A squeak between the seat pad cushion and frame 3 The rear seatback lock and bracket These noises can be isolated by moving or pressing on the suspected components while duplicating the con ditions under which the noise occurs Most of these incidents can be repaired by repositioning the component or applying urethane tape to the contact area UNDERHOOD Some interior noise may be caused by components under the hood or on the engine wall The noise is then transmitted into the passenger compartment Causes of transmitted underhood noise include Any component mounted to the engine wall Components that pass through the engine wall Engine wall mounts and connectors Loose radiator mounting pins Hood bumpers out of adjustment Hood striker out of adjustment These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle The best method is to secure move or insulate one component at a time and test drive the vehicle Also engine RPM or load can be changed to isolate the noise Repairs can usually be made by moving adjusting securing or insulating the component causing the noise Dne Revision 2010 June IP
15. NT PANEL ASSEMBLY COMBINA TION METER AV CONTROL UNIT INSTRU MENT FINISHER A INSTRU MENT FINISHER B CENTER CONSOLE ASSEMBLY Cluster lid C 1 1 1 Select lever knob 2 2 2 Instrument side panel LH 3 3 3 Instrument side panel RH 4 4 4 Console mask 5 5 5 Console finisher assembly 6 6 Console rear finisher 7 7 Center console assembly 8 8 Driver air bag module 9 Steering wheel 10 Steering column covers 11 Spiral cable 12 Combination switch 13 Cluster lid A upper 14 1 Cluster lid A 15 2 Combination meter 16 3 Connector clip and harness clip behind combination meter 17 Inside key antenna and harness clamp 18 Preset switch 19 6 Cluster lid D Revision 2010 June 20 IP 13 7 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt AV control unit 21 8 Center ventilator assembly 22 Display unit 23 Instrument side finisher LH 24 1 Front body side welt LH 25 2 Front pillar garnish LH 26 Instrument lower panel LH 27 3 Instrument finisher A 4 Push button ignition switch 28 Upper vent
16. ck the boxes that apply C anytime O after sitting out in the rain L 1st time in the morning O when it is raining or wet L only when it is cold outside L dry or dusty conditions L only when it is hot outside O other Ill WHEN DRIVING IV WHAT TYPE OF NOISE LI through driveways LI squeak like tennis shoes on a clean floor LI over rough roads C creak like walking on an old wooden floor LI over speed bumps O rattle like shaking a baby rattle L only about mph C knock like a knock at the door L on acceleration O tick like a clock second hand L coming to a stop LI thump heavy muffled knock noise O on turns left right or either circle O buzz like a bumble bee L with passengers or cargo C other O after driving milesor___ minutes TO BE COMPLETED BY DEALERSHIP PERSONNEL Test Drive Notes YES NO Initials of person performing Vehicle test driven with customer O O Noise verified on test drive O O Noise source located and repaired O O Follow up test drive performed to confirm repair O O VIN J Customer Name WO Date This form must be attached to Work Order PIIB8742E Revision 2010 June IP 11 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt REMOVAL AND INSTALLATION INSTRUMENT PANEL ASSEMBLY Exploded View INFOID 0000000005850855 SEC 680 JMJIA3908GB Revision 2010 June IP 12 2011 M37 M56 INSTRUMENT PANEL
17. d clips C CAUTION Revision 2010 June IP 21 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt Cover tool with a shop cloth to prevent windshield glass from being damaged JMJIA3931ZZ 41 Remove instrument panel assembly CAUTION When removing instrument panel assembly 2 workers are required to prevent it from dropping 42 Remove the following parts after removing the instrument panel assembly e Side ventilator grille LH and RH Refer to VIL 10 SIDE VENTILATOR GRILLE Removal and Instal lation Ventilator duct Refer to VTL 11 VENTILATOR DUCT Removal and Installation GPS antenna Refer to AV 317 Removal and Installation Instrument finisher A Disengage the fixing pawls from the back of the instrument panel assembly Instrument finisher B Disengage the fixing pawls from the back of the instrument panel assembly INSTALLATION Install in the reverse order of removal Revision 2010 June IP 22 2011 M37 M56 CENTER CONSOLE ASSEMBLY lt REMOVAL AND INSTALLATION gt CENTER CONSOLE ASSEMBLY Exploded View INFOID 0000000005850857 CENTER CONSOLE ASSEMBLY SEC 969 wg 3 5 0 36 31 1 Console finisher assembly 2 Console lid assembly 3 Rear ventilator grille 4 Console rear finisher 5 Rear ventilator duct 6 Instrument side panel RH 7 Instrument side panel LH 8 Console tray 9 Center console assembly 10 Console rear pocket a
18. e finisher RH and instrument panel assembly to disengage the clips as shown in the figure 2 Pull the instrument side finisher RH crosswise and disen gage the pawls CAUTION Apply protective tape B on the part to protect from dam age Remove pawls slowly so that they are not damaged 34 Remove front body side welt RH Refer to INT 36 Exploded View 35 Remove front pillar garnish RH Refer to INT 36 FRONT PILLAR GARNISH Removal and Installation 36 Remove instrument lower cover 1 Pull downward and disengage pawls 2 Pull back instrument lower cover 3 Disconnect illumination lamp harness connector A Pawl bad JMJIA3927ZZ 37 Remove glove box assembly Revision 2010 June IP 20 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt 1 Open the glove box 2 Pull back glove box assembly JMJIA3928ZZ 3 Remove damper pin on left side CAUTION Never excessively pull string of glove box damper JMJIA3929ZZ 38 Remove instrument lower panel RH 1 Remove screws A 2 Pull back instrument lower panel RH to disengage the pawis 3 Disconnect harness connectors and harness clips A Pawl zai JMJIA3930ZZ 39 Remove passenger air bag module mounting bolts and disconnect passenger air bag module harness connector Refer to SR 17 Removal and Installation 40 Remove instrument panel assembly mounting bolts A screws B an
19. emove instrument side panel LH 1 Remove screw A 2 Insert a remover tool B between instrument side panel LH and console finisher assembly and disengage metal clips on the lateral side 3 Pull out instrument side panel LH toward vehicle rear and disengage metal clips in front end CAUTION Apply protective tape C on the part to protect from dam age 1 Metal clip 4 Remove instrument side panel RH 1 Remove screw A 2 Insert a remover tool B between instrument side panel RH and console finisher assembly and disengage metal clips on the lateral side 3 Pull out instrument side panel RH toward vehicle rear and disengage metal clips in front end CAUTION Apply protective tape C on the part to protect from dam age 1 Metal clip 5 Remove console mask 1 Open the cup holder and console lid 2 Pull upward to release console mask fixing clips and pawls from center console assembly Clip tN 4 Pawl e i a JMJIA3912ZZ 6 Remove console finisher assembly 1 Put selector lever in D position 2 Remove screws A JMJIA3913ZZ Revision 2010 June IP 15 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt 3 Lift up console finisher assembly back side and then remove console finisher assembly CAUTION Be careful not to damage front end of console finisher assembly Disengage slowly so that pawls in rear end of console finisher as
20. he vehicle Operate the vehicle under the same conditions as when the noise originally occurred Refer to the notes on the Diagnostic Worksheet Inspection Procedure INFOID 0000000005850853 Refer to Table of Contents for specific component removal and installation information INSTRUMENT PANEL Most incidents are caused by contact and movement between 1 The cluster lid A and instrument panel Acrylic lens and combination meter housing Instrument panel to front pillar garnish Instrument panel to windshield Instrument panel mounting pins Wiring harnesses behind the combination meter A C defroster duct and duct joint These incidents can usually be located by tapping or moving the components to duplicate the noise or by pressing on the components while driving to stop the noise Most of these incidents can be repaired by applying felt cloth tape or silicon spray in hard to reach areas Urethane pads can be used to insulate wiring harness CAUTION Never use silicone spray to isolate a squeak or rattle If the area is saturated with silicone the recheck of repair becomes impossible CENTER CONSOLE Components to check include 1 Shifter assembly cover to finisher 2 A C control unit and cluster lid C 3 Wiring harnesses behind audio and A C control unit The instrument panel repair and isolation procedures also apply to the center console DOORS Check the following items 1 Finisher and inner panel making a slapping noise
21. his Service Manual SRS wiring harnesses can be identified by yellow and or orange harnesses or har ness connectors PRECAUTIONS WHEN USING POWER TOOLS AIR OR ELECTRIC AND HAMMERS WARNING When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the ignition ON or engine running DO NOT use air or electric power tools or strike near the sensor s with a hammer Heavy vibration could activate the sensor s and deploy the air bag s possibly causing serious injury When using air or electric power tools or hammers always switch the ignition OFF disconnect the battery and wait at least 3 minutes before performing any service Precaution Necessary for Steering Wheel Rotation after Battery Disconnect INFOID 0000000006059169 NOTE e Before removing and installing any control units first turn the push button ignition switch to the LOCK posi tion then disconnect both battery cables e After finishing work confirm that all control unit connectors are connected properly then re connect both battery cables e Always use CONSULT III to perform self diagnosis as a part of each function inspection after finishing work If a DTC is detected perform trouble diagnosis according to self diagnosis results For vehicle with steering lock unit if the battery is disconnected or discharged the steering wheel will lock and cannot be turned If turning the steering wheel is required with the battery disconnec
22. ilator grille 29 Center speaker 30 Front defroster grille LH 31 Front defroster grille RH 32 Instrument side finisher RH 33 1 Front body side welt RH 34 2 Front pillar garnish RH 35 Instrument lower cover 36 3 Glove box assembly 37 4 Instrument lower panel RH 38 5 Instrument finisher B 6 Passenger air bag module mounting bolt and passenger air bag module harness 39 connector Instrument panel assembly mounting bolts screws and clips 40 Instrument panel assembly 41 Number indicates step in removal procedure WARNING Before servicing turn ignition switch OFF disconnect battery negative terminal and wait 3 minutes or more CAUTION When removing always use a remover tool that is made of plastic REMOVAL 1 Remove cluster lid C Insert a flat bladed screwdriver A between cluster lid C and instrument side panel LH and RH within 15 0 mm 0 591 in from lower end of cluster lid C and disengage clips CAUTION Apply protective tape B on the part to protect from dam age Apply protective tape C to flat bladed screwdriver Remove clips slowly so that they are not damaged JMJIA3909ZZ 2 Remove selector lever knob e 2WD models Refer to TM 175 2WD Removal and Installation e AWD models Refer to TM 177 AWD Removal and Installation Revision 2010 June IP 14 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt 3 R
23. ket harness connector Refer to PWO 8 Removal and Installation Revision 2010 June IP 16 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt 4 Remove center console assembly fixing screws A lt o_ Vehicle front JMJIA3915ZZ 5 Put front seat to frontmost position 6 Remove center console assembly fixing screws B ZDN IE Yo JMJIA3916ZZ 7 Put front seat to rearmost position 8 Lift up center console assembly back side and then remove center console assembly 9 Remove driver air bag module Refer to SR 11 Removal and Installation 10 Remove steering wheel Refer to ST 34 Removal and Installation 11 Remove steering column covers JMJIA3639ZZ Steering column cover without paddle shifter Steering column cover with paddle shifter Js Pawl Without paddle shifter Set tilt mechanism to the neutral position and telescopic mechanism to the fully extended position Remove steering column mask LH RH 1 Remove screws A Pull up the steering column upper cover 2 and then disengage the pawls Remove steering column upper cover Remove screws B Pull down the steering column lower cover 5 Disconnect ADP steering switch connector with ADP Remove steering column lower cover ith paddle shifter Set tilt mechanism to the neutral position and telescopic mechanism to the fully extended position Remove steering column mask LH RH 1
24. n the area that is are suspected to be the cause of the noise Do not use too much force when removing clips and fasteners otherwise clips and fasteners can be broken or lost during the repair resulting in the creation of new noise Tapping or pushing pulling the component s that is are suspected to be the cause of the noise Do not tap or push pull the component s with excessive force otherwise the noise is eliminated only tempo rarily Feeling for a vibration by hand by touching the componenit s that is are suspected to be the cause of the noise Placing a piece of paper between components that are suspected to be the cause of the noise e Looking for loose components and contact marks Refer to IP 8 Inspection Procedure REPAIR THE CAUSE e If the cause is a loose component tighten the component securely e If the cause is insufficient clearance between components Separate components by repositioning or loosening and retightening the components if possible Insulate components with a suitable insulator such as urethane pads foam blocks felt cloth tape or ure thane tape A NISSAN Squeak and Rattle Kit J 43980 is available through the authorized NISSAN Parts Department CAUTION Never use excessive force as many components are constructed of plastic and may be damaged NOTE Always check with the Parts Department for the latest parts information The following materials are contained in the NISSAN Squeak and
25. ne IP 18 2011 M37 M56 INSTRUMENT PANEL ASSEMBLY lt REMOVAL AND INSTALLATION gt 20 Remove cluster lid D 1 Remove screw A 2 Insert a remover tool B between cluster lid D and instru ment panel assembly and then disengage clips and pawls 3 Pull up cluster lid D and then disconnect harness connec tors CAUTION Apply protective tape C on the part to protect from dam age JMJIA3920ZZ 21 Remove AV control unit Refer to AV 120 Removal and Installation 22 Remove center ventilator assembly 1 Remove screw A 2 Pull back center ventilator assembly while holding the lower side and disengage the pawls underside A Pawl Ead JMJIA4516ZZ 3 Insert remover tool B between center ventilator assembly and instrument panel assembly to disengage the clips and pawls of center ventilator assembly upper side 4 Pull center ventilator assembly and then disconnect har ness connector CAUTION Apply protective tape C on the part to protect from damage 23 Remove display unit Refer to AV 128 Removal and Installation 24 Remove instrument side finisher LH 1 Insert remover tool A between instrument side finisher LH and instrument panel assembly to disengage the clips as shown in the figure 2 Pull the instrument side finisher LH crosswise and disen gage the pawls CAUTION Apply protective tape B on the part to protect from dam age Remove pawls slowly so that
26. noise This information can be used to duplicate the same conditions when the repair is reconfirmed If the noise can be duplicated easily during the test drive to help identify the source of the noise try to dupli cate the noise with the vehicle stopped by doing one or all of the following items 1 Close a door 2 Tap or push pull around the area where the noise appears to be coming from 3 Rev the engine 4 Use a floor jack to recreate vehicle twist 5 At idle apply engine load electrical load half clutch on M T models drive position on A T models 6 Raise the vehicle on a hoist and hit a tire with a rubber hammer e Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs e If it is difficult to duplicate the noise drive the vehicle slowly on an undulating or rough road to stress the vehicle body CHECK RELATED SERVICE BULLETINS After verifying the customer concern or symptom check ASIST for Technical Service Bulletins TSBs related to the concern or symptom If a TSB relates to the symptom follow the procedure to repair the noise LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE 1 Narrow down the noise to a general area To help pinpoint the source of the noise use a listening tool Chassis ear J 39570 engine ear and mechanics stethoscope 2 Narrow down the noise to a more specific area and identify the cause of the noise by Removing the component s i
27. ole finisher assembly Disengage slowly so that pawls in rear end of console finisher assembly are not damaged Be careful not to damage preset switch A Pawl 4 Disconnect harness connectors 7 Remove console rear finisher 1 Close the console lid assembly 2 Insert remover tool A between console rear finisher and center console assembly to disengage the metal clips of console rear finisher lower side CAUTION Hooks of console rear finisher are engaged at upper and lower Never pull console rear finisher forcefully Apply protective tape B on the part to protect from damage ii Metal clip JMJIA4546ZZ 3 Pull console rear finisher toward vehicle rear and disengage metal clips on center portion and upper portion of console rear finisher CAUTION Hooks of console rear finisher are engaged at upper and lower Never pull console rear finisher forcefully 1 Metal clip JMJIA4547ZZ Revision 2010 June IP 26 2011 M37 M56 CENTER CONSOLE ASSEMBLY lt REMOVAL AND INSTALLATION gt 4 Hold both sides of console rear finisher and pull it out towards vehicle rear while disengaging hooks at upper and lower and then bypassing hooks CAUTION Remove hooks slowly so that they are not damaged 5 Disconnect harness connector of back side and remove console rear finisher JMJIA4548ZZ 8 Remove center console assembly 1 Disconnect inside key antenna console harness connector Refer to PWO
28. s kd Locate the Noise and Identify the Root Cause y Repair the Cause v Confirm Repair OK Y Inspection End SBT842 CUSTOMER INTERVIEW Interview the customer if possible to determine the conditions that exist when the noise occurs Use the Diag nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any customer comments Refer to IP 10 Diagnostic Worksheet This information is necessary to duplicate the conditions that exist when the noise occurs The customer may not be able to provide a detailed description or the location of the noise Attempt to obtain all the facts and conditions that exist when the noise occurs or does not occur If there is more than one noise in the vehicle perform a diagnosis and repair the noise that the customer is concerned about This can be accomplished by performing a test drive with the customer After identifying the type of noise isolate the noise in terms of its characteristics The noise characteristics are provided so that the customer service adviser and technician use the same language when describing the noise Squeak Like tennis shoes on a clean floor Squeak characteristics include the light contact fast movement brought on by road conditions hard sur faces high pitched noise softer surfaces low pitched noises edge to surface chirping Creak Like walking on an old wooden floor
29. s Refer to TM 175 2WD Removal and Installation e AWD models Refer to TM 177 AWD Removal and Installation Remove instrument side panel LH 1 Remove screw A 2 Insert a remover tool B between instrument side panel LH and console finisher assembly and disengage metal clips on the lateral side 3 Pull out instrument side LH toward vehicle rear and disen gage metal clips in front end CAUTION Apply protective tape C on the part to protect from dam age 1 Metal clip Remove instrument side panel RH 1 Remove screw A 2 Insert a remover tool B between instrument side panel RH and console finisher assembly and disengage metal clips on the lateral side 3 Pull out instrument side RH toward vehicle rear and disen gage metal clips in front end CAUTION Apply protective tape C on the part to protect from dam age 1 Metal clip Remove console mask 1 Open the cup holder and console lid 2 Pull upward to release console mask fixing clips and pawls from center console assembly T Clip A Pawl ae Remove console finisher assembly 1 Put selector lever in D position Revision 2010 June IP 25 2011 M37 M56 CENTER CONSOLE ASSEMBLY lt REMOVAL AND INSTALLATION gt 2 Remove screws A JMJIA3913ZZ 3 Lift up console finisher assembly back side and then remove console finisher assembly CAUTION Be careful not to damage front end of cons
30. sembly are not damaged Be careful not to damage preset switch A Pawl 4 Disconnect harness connectors JMJIA3914ZZ 7 Remove console rear finisher 1 Close the console lid assembly 2 Insert remover tool A between console rear finisher and center console assembly to disengage the metal clips of console rear finisher lower side CAUTION Hooks of console rear finisher are engaged at upper and lower Never pull console rear finisher forcefully Apply protective tape B on the part to protect from damage eS i E Metal clip JMJIA4546ZZ 3 Pull console rear finisher toward vehicle rear and disengage metal clips on center portion and upper portion of console rear finisher CAUTION Hooks of console rear finisher are engaged at upper and lower Never pull console rear finisher forcefully 1 Metal clip JMJIA4547ZZ 4 Hold both sides of console rear finisher and pull it out towards vehicle rear while disengaging hooks at upper and lower and then bypassing hooks CAUTION Remove hooks slowly so that they are not damaged 5 Disconnect harness connector of back side and remove console rear finisher JMJIA4548ZZ 8 Remove center console assembly 1 Disconnect inside key antenna console harness connector Refer to DLK 186 CONSOLE Removal and Installation 2 Disconnect USB connector harness connector Refer to AV 134 Removal and Installation 3 Disconnect console power soc
31. ssembly 11 Console mask 12 Inside key antenna console 13 Console center finisher 14 Inner socket case 15 Socket knob 16 USB connector s Pawl i_1 Metal clip Refer to Gl 4 Components for symbols in the figure Revision 2010 June IP 23 2011 M37 M56 CENTER CONSOLE ASSEMBLY lt REMOVAL AND INSTALLATION gt CONSOLE FINISHER ASSEMBLY SEC 969 JMJIA3933ZZ 1 Console indicator finisher 2 Infiniti drive mode selector 3 Cluster lid finisher LH 4 Inner case 5 Cup holder assembly 6 Heated seat switch 7 Cluster lid finisher RH 8 Ashtray assembly 9 Inner ashtray 10 Cigarette lighter complete 11 Cigarette lighter ring 12 Heated seat switch 13 Switch panel 14 A T control indicator assembly A Pawl Removal and Installation INFOID 0000000006043867 CAUTION When removing always use a remover tool that is made of plastic REMOVAL Revision 2010 June IP 24 2011 M37 M56 CENTER CONSOLE ASSEMBLY lt REMOVAL AND INSTALLATION gt 1 Remove cluster lid C Insert a flat bladed screwdriver A between cluster lid C and instrument side panel LH and RH within 15 0 mm 0 591 in from lower end of cluster lid C and disengage clips CAUTION Apply protective tape B on the part to protect from dam age Apply protective tape C to flat bladed screwdriver Remove clips slowly so that they are not damaged L3 Clip JMJIA3909ZZ Remove selector lever knob e 2WD model
32. ted or discharged follow the operation pro cedure below before starting the repair operation OPERATION PROCEDURE 1 Connect both battery cables NOTE Supply power using jumper cables if battery is discharged 2 Turn the push button ignition switch to ACC position At this time the steering lock will be released 3 Disconnect both battery cables The steering lock will remain released with both battery cables discon nected and the steering wheel can be turned 4 Perform the necessary repair operation Revision 2010 June IP 2 2011 M37 M56 PRECAUTIONS lt PRECAUTION gt 5 When the repair work is completed re connect both battery cables With the brake pedal released turn the push button ignition switch from ACC position to ON position then to LOCK position The steering wheel will lock when the push button ignition switch is turned to LOCK position 6 Perform self diagnosis check of all control units using CONSULT III P reca u t i O n INFOID 0000000005850849 Disconnect battery negative terminal in advance Disconnect air bag system line in advance Never tamper with or force air bag lid open as this may adversely affect air bag performance Be careful not to scratch pad and other parts When removing or disassembling any part be careful not to damage or deform it Protect parts that may get in the way with a shop cloth When removing parts with a screwdriver or other tool cover the tool surface with vin
33. yl tape to protect parts Keep removed parts protected with a shop cloth If a clip is deformed or damaged replace it If an unreusable part is removed replace it with a new one Tighten bolts and nuts firmly to the specified torque After reassembly is complete check that each part functions correctly Remove stains via the following procedure Water soluble stains Dip a soft cloth in warm water and then squeeze it tightly After wiping off the stain wipe with a soft dry cloth Oil stain Dissolve a synthetic detergent in warm water density of 2 to 3 dip the cloth then wipe off the stain with the cloth Next dip the cloth in fresh water and squeeze it tightly Then wipe off the detergent completely Then wipe the area with a soft dry cloth e Never use any organic solvent such as thinner or benzine Revision 2010 June IP 3 2011 M37 M56 PREPARATION lt PREPARATION gt PREPARATION PREPARATION Special Service Tools InFo10 0000000005850860 The actual shapes of Kent Moore tools may differ from those of special service tools illustrated here Tool number Kent Moore No Description Tool name J 39570 Chassis ear Locates the noise J 43980 NISSAN Squeak and Rattle Kit Repairs the cause of noise SIIA0994E Commercial Service Tools Nro aoooiideesdsst Tool name Description Engine ear Locates the noise Remover tool Removes clips pawls and metal clips JMKIA3050ZZ
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