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4. Figure 8 With the gap slide raised slowly turn the gap pin needing adjustment until it makes contact with the cook surface Repeat these steps for both gap slides Figure 9 Step 7 Raise the upper cook surface and remove the four gap blocks Models QS12 QS24 17 Controls and Systems Step 8 Lower the upper cook surface into the COOK position Figure 10 Step 9 Wearing proper protection attempt to rock the cook surface assembly Apply pressure on the locating pins at opposite corners to each other as shown in Figure 11 Locating Pin Platen Assembly Gap Slide Figure 11 Note Failure to wear proper protection could result in injury Step 10 If the unit rocks split the adjustment for gap pins across the uneven corners as shown in Figure 12 14085 Adjust Screw for Rock Direction Shown Gap Slide o Gr A Adjust Screw for Rock Direction Shown Platen Assembly Figure 12 Step 11 After adjusting verify the unit for stability Step 12 If all adjustments on the cook surface are correct and no rocking occurs tighten the two screws located on the side of the front and rear gap slides to lock all adjustments from moving It is highly recommended that the gap slides and the gap slide retainers be removed at least weekly for cleaning these parts and the cook surface shroud behind these par
5. 020 0220244 44 Heater Elements Lower Grill QQ cc ccc 46 Parts bis sais Ee Nans Se RS oil o N DE as 47 Wiring DIAC gt Duro a ee De re ia Pal shal aye Le 53 Note Continuing research results in steady improvements therefore information in this manual is subject to change without notice CAUTION Information in this manual is intended to be used by Taylor Authorized Service Technicians only September 2000 Taylor All rights reserved 050559 S TAYLOR Taylor The word Taylor and the Crown design a division of Carrier Commercial Refrigeration Inc are registered trademarks in the United States 750 N Blackhawk Blvd of America and certain other countries Rockton IL 61072 Table of Contents Models QS12 QS24 Section 1 Introduction Safety Model QS Series Specifications per Dk Dk Aa Models QS12 QS24 Introduction Safety We at Taylor are committed to manufacturing safe operating and serviceable equipment The many built in safety features that are part of all Taylor equipment are aimed at protecting operators and trained service technicians alike This manual is intended exclusively for Taylor authorized service personnel CAUTION To avoid personal contact with hot grill surfaces or grease always use extreme caution when servicing installing operating and cleaning the grill Warning labels have been attached or adhered to t
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7. Pivot A Platen Complete X78758 Parts 42 Models QS12 QS24 Pivot A Platen Parts ID List 4 Spacer 1 1 218x2 1 6 0x005 078524 078556 e Serew 17 4 20x3 4 Hex Hd SS 029823 o Serew t0 32 x 1 2 MF Hex Cap _ 020982 alem oo e Starting with serial number K4024564 079192 Arm and 074313 Cylinder were replaced with 070453 Arm and 070439 Cylinder These parts can be installed on existing units as a pair NOT independently Refer to Service Bulletin 138SG dated 4 26 04 Not Shown ITEM DESCRIPTION PART NO 2 040715 Models QS12 QS24 43 Parts Upper Platen Assembly X78794 Parts 44 Models QS12 QS24 Upper Platen Assembly Parts ID List Control Hi Limit 475F Control Hi Limit 550F 50 hz 4 Screw 10 32x 3 8 Truss HD SS 024298 6 Pintocatnasne 18 Le 8 SideA Gap Rear Leen 9 Slide A Gap Front ET Not shown Not part of X78794 Assembly 060102 Models QS12 QS24 45 Parts Heater Elements Lower Grill DESCRIPTION Control Hi Limit 475F 078410 Control Hi Limit 550F 50 hz 074165 sa Specify Electrics when ordering heaters and hi limit controls i e unit B O M by serial number 060102 Parts 46 Models QS12 QS24 Parts List 667620 HIAS Ocevzx 667620 000 000 000 cor 219820 LSG 6csecx 29282x II ereay Moos 103 zysvsoer ooooorzr eor 9 e 069620 yas g
8. 6 Example CODE 5376 Press the MENU keypad to accept the access code The following screen will appear on the display Note If an incorrect code is entered the display will return to the COOKING screens CALIBRAT Step 1 Press the MENU keypad to enter the calibrate mode and the following message will appear on the screen Note Calibration is allowed only when the Item 1 temperatures are within 50 F 28 C of the set point There are three lower heating elements in each cook zone and three heating elements in the upper platen if applicable The calibrating screens allow calibration of each independent heating element Calibrating verifies proper temperatures of heating elements Note A calibration calibrated pyrometer must be used for Step 2 Place the pyrometer disc on the upper front heating element of the grill Using the arrow keypads enter the temperature shown on the pyrometer for the upper front heating element Note The indicating lights should be lit when calibration adjustments are made Figure 2 Step 3 Press the MENU keypad to display the calibration screen for the upper middle heating element Place the pyrometer on the upper middle heating element Using the arrow keypad enter the temperature reflected on the pyrometer for the upper middle heating element Note Calibration is allowed only when the Item 1 temperatures are within 50 F 28 C of the set point Step 4 Repea
9. Crated 306 lbs 138 8 kgs 12 4 cu ft 0 35 cu m QS24 Flat Net 210 Ibs 95 3 kgs Crated 275 lbs 124 7 kgs QS24 One Platen Net 305 Ibs 138 3 kgs Crated 370 lbs 167 8 kgs QS24 Two Platens Net 400 lbs 181 4 kgs Crated 465 lbs 210 9 kgs 22 0 cu ft 0 62 cu m Air Clearance Nic grills require a minimum of 4 102 mm on the bottom of the unit and 3 76 mm from the rear of the unit to allow for adequate air circulation Failure to comply with these dimensions will hinder grill performance and cause damage to its components Multiple QS Series grills may be stored side by side S The QS Series grills must be kept at least 3 76 mm from combustible materials Failure to comply will result in a fire hazard These units are designed and constructed to meet stringent safety and sanitation requirements for NSF and other food service regulatory agencies Specifications are subject to change without notice Introduction Models QS12 QS24 Model QS12 Specifications NOTE ALL DIMENSIONS 250 6 60 24 61 0 DEEP COOR SURFACE 27 1118 i 68 7 35 1 2 3 11 16 9 4 E 90 2 Model QS24 Specifications NOTE ALL DIMENSIONS 250 6 24 61 0 DEEP COOK SURFACE 27 1116 68 7 35 112 190 2 44 114 112 4 2 5 8
10. Therefore it must be collected separately after its use is completed and cannot be disposed as unsorted municipal waste The user is responsible for returning the product to the appropriate collection facility as specified by your local code For additional information regarding applicable local laws please contact the municipal facility and or local distributor 050815 Models QS12 QS24 Introduction Model QS Series Specifications Electrical QS12 Electrical Cord Connected 208 240 50 60 3 Supplied With KW P With Platen 27 0 30 amp cord NEMA L15 30 QS24 Electrical Permanently Connected 208 240 50 60 3 Total Amps Requires KW i KW Flat 30 0 60 amp cord 10 8 IEC309 1 amp 2 With one platen 42 0 60 amp cord D IEC309 1 amp 2 With two platens 53 0 60 amp cord 19 2 IEC309 1 amp 2 Available in electric only Other electrical characteristics are available For exact electrical information always refer to the data plate of the unit Disconnect Switch If the unit has no plug a separate disconnect switch must be installed or another alternate means to disconnect power must be implemented Dimensions QS12 Width 12 305 mm QS24 Width 24 609 mm Depth 35 1 2 902 mm Height 15 3 8 391 mm to the top of the back splash shield 20 508 mm with the optional upper platen lowered Approximate Weights QS12 One Platen Net 265 Ibs 120 2 kgs
11. Cherny G to the Relay Board Check No the Cable l v Replace the Relay Board Is the Display Illuminated Troubleshooting 28 Models QS12 QS24 Thermocouple Plug the Power Cord No Is the Unit Plugged into the Wall Receptacle into the Wall Receptacle C Check the No Circuit Breaker Place the Power Switch Y gNO Is the Power Switch to in the ON Position in the ON Position L VES Is There Power Supplied to the Unit Refer to the Kev No Is the Display Pad Box Chart Illuminated yes Calibrate No E The Control Continues the Unit to display the message TOO COOL or TOO HOT yes j Replace the j Thermocouple Models QS12 QS24 29 Troubleshooting Product Quality Troubleshooting PROBLEM CAUSE REMEDY 1 2 3 Under cooked product Overcooked product Improper sear a Freezer burn b Worn release material Improper cook times Incorrect gap setting Improper cook temperature Platen not level Improper product removal Incorrect cook times Improper product removal Incorrect gap setting Improper cook temperature Wrinkled release sheet Platen not level Worn release material Incorrect gap setting Platen not level Use fresh product Reverse the release material daily and change material when worn Set timer acc
12. Procedures Locating Pin Knob Tee Handle Gap Pin N ne Top Edge f en Ne Sa D SN J Allen Screw Figure 3 Step 1 The leveling adjustment needs to be performed while the grill is at operating temperature Remove the cook surface shroud and release sheet Step 2 To allow adjustment of the gap pins loosen the two set screws located on the side of the front and rear gap slide Figure 4 Gap Slide Step 3 Raise or lower both gap pins on the front gap slide until they are flush with the top edge of the gap slide Repeat this step for the rear gap slide Slide the gap slide to the right Figure 5 Controls and Systems Models QS12 QS24 Step 4 For each cook surface requiring adjustment place 4 gap blocks on the cook surface approximately 2 51 mm in from each corner W i Block Gap 2 pm FRONT Figure 6 Step 5 Lower the cook surface assembly Loosen and slowly move the T handle to the left until the gap pins in the gap slides touch the cook surface and tighten the T handle SLIDE Figure 7 Step 6 Wearing proper protection carefully attempt to raise the gap slide to evaluate which gap pin is in need of adjustment
13. has been pressed Note The factory default settings are 30 seconds for the first cook cycle timer and O seconds for the second alert timer The timers can be set from 0 to 3 600 seconds The second timer cannot be programmed for a longer time setting than the first timer To adjust the timers for a particular item scroll to that item Press and hold the TIME keypad for five seconds Release the keypad and the message TM1 will appear next to the current time setting TM1 30 Step 1 Press the UP or DOWN arrows to adjust the time setting for the total cook cycle Step 2 Once the desired cook time has been set press the MENU keypad and the message TM2 will appear next to the current time setting TM2 0 Step 3 Press the UP or DOWN arrows to adjust the time setting for the alert timer timer 2 Step 4 Once the desired alert timer has been set press the MENU keypad and the screen will return to the normal cook menu screen If timer 2 is not needed setit at O Fault Screen If the grill experiences a system failure a fault message will appear on the display and a tone will sound FLT HTUM Anexample of the FAULT SCREEN is illustrated in the previous figure The screen appears when the controller has detected a fault in the system The code letters FLT is an abbreviation for fault The next set of code letters indicate the type of fault and the zone affected Following is a list of
14. number 0 9 _ Oncethe character letter is entered press the MENU keypad to move the cursor to the next position Up to four characters may be entered Step 14 After the last character has been entered press the MENU keypad to return to the message NAMET Step 15 Use the UP arrow keypad to display NAME2 Repeat steps 6 9 until all item names have been entered and the control will return to the message NAME 1 Step 16 After entering the desired characters in the NAMES screens the control will return to NAME1 Press the DOWN arrow to display NAMES Step 17 Press the UP arrow to display LANGUAGE and press the MENU keypad to display ENGLISH Press the MENU keypad to return to the LANGUAGE display Controls and Systems 12 Models QS12 QS24 Step 18 Press the UP arrow to display MONITOR Press the MENU keypad to display UF XXX F to monitor the upper front temperature Step 19 Continue to press the UP arrow to monitor the remaining five zones Step 20 Press the UP arrow to display CANCEL and press the MENU keypad to display MONITOR Pressing the MENU and TEMP keypads at the same time will return the display to the item number or the programmed name last displayed on the screen Models QS12 QS24 13 Controls and Systems QS Series Control Wire Harness 078614 Box A Remote Rey Pad X78579 INSIDE BO
15. upper platen cooking surface temperatures can be set manually from 150 425 F 65 219 C The left and right sides zones of the grill operate independently Control Board These units are equipped with one microprocessor control per 12 of cook surface which is programmable by the operator The QS12 has one 12 cook surface and one control board The QS24 has two 12 cook surfaces and two control boards Keypad and Display Located on the front panel beneath each cooking zone is an alpha numeric LED display and a group of keys These are used for operating programming and servicing the grill and its microprocessor control Note The QS12 has one cooking zone and the QS24 has two cooking zones wm mx de UF wen ES OO DOS 2 O TIME oe Figure 1 ITEM DESCRIPTION LED Display Indicator Lights The keys are illustrated with icons descriptive of their functions and referred to in these instructions as follows Wi _ menu z TIME 4 TEMP Temperature UP ARROW DOWN ARROW The display is a visual message center for the user operator maintenance personnel or manager and the service technician Controls and Systems Models QS12 QS24 Operating Screen and Controls The VERSION SCREEN is viewed when a grill is powered for normal operation It indicates the version of software the microprocessor is using VER 2 00 N
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17. 6 7 44 114 112 4 9 16 1 4 1 3 4 4 4 II 27 9 15 3 16 12 38 6 1 OPTIONAL PLATEN 4 LOCATION 2 5 1 040715 Models QS12 QS24 Introduction Notes Introduction 6 Models QS12 QS24 per Dk Dk Aa Section 2 Controls and Systems Control Operations QS Series Control Maintenance Menu Flowchart Leveling Procedures Release Material Installation Mechanical Electrical Checkout Models QS12 QS24 7 Controls and Systems Control Operations Rocker Power Switch The rocker power switch when placed in the ON position allows control panel operation The power switches are located on the front panel next to the keypad display Indicator Light The lights on the keypad display indicate when the heaters are operating per platen and plate See Heating Zones Heating Zones Each half ofthe lower 12 cook surface is referred to as azone Each upper cook surface is referred to as a platen Within each zone and platen are three independent electrical heating elements The elements operate independently to assure an even temperature throughout the cooking surfaces Temperature Controls Each 12 grill surface is equipped with individual temperature controls The lower cooking surface temperatures can be set manually from 150 400 F 65 204 C The
18. Ber D D Bn Service Manual 050559 S Models QS12 amp QS24 Grills TAYLOR 9 1 00 VEE A AG Q A AZ AA Table of Contents Section 1 Introduction 1 SALON ana ege see EE ug ian ra ee ne 2 Model QS Series Specifications 4 Section 2 Controls and Systems 7 Control OBESA io 8 OQS Series CONTO ros er ae RN 14 Maintenance Menu Flowchart oo lt oooooooooocrnroarcaro eee 15 Leveling Proeedufes rennen era A EE a dd Es 16 Release Material Installation ENEE una an 19 Mechanical Electrical Checkout 20 Section 3 Troubleshooting 21 General Troubleshooting Guide 22 Control Board and Terminal Cleaning 23 Troubleshooting Flow Charts a a eae 24 Product Quality TroubleShOOning sr se is e Ka 30 Models QS12 QS24 Table of Contents Table of Contents Page 2 Section 4 Parts 3 2 a ES ee ee t 31 Warranty Explanation es ad re ee and 32 QS12 Service Parts Exploded View 33 QS12 Operator Parts Exploded View 34 QS24 Service Parts Exploded View 35 QS24 Operator Parts Exploded View 36 QS 12 amp QS 24 Carts a A ES ra a ke E 37 Box A Remote Key Pad X78579 0 0 2020222244 38 Front of Lower Gril Assembly esser gel ae era 39 BOX A Relay Cra ET NEE 40 Pivot A Platen Complete X78758 2222 22 22 42 Upper Platen Assembly X78794
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23. JS2P LINIT IH JOHLNOO amog eids m sio 940 aseg ooo 968620 VSvGH FIZZIS UINVITO dnyoooosser ooo 99w20 vZ ELSO 009 1X9Z9 HSNY cor 1 225820 v2SOx AVHL INOH4 13MOVHA cor _ 222620 21S0 AVHL 1NOY4 1340VH9 cor z 1 Ozsbbo 7 8 NOILISOd S ANVHSINSIN HOLIMS e99p YAS OcEVLX Y V 89d HIS ZLVOSX UM ayepdn Joud cec Lv09r THYS ALOWSY V 89d cor z g060rx OHINOOdSaSO 3HVMLIOS dIHO Po esa tte z uas zirosx TUH9 3LOW3H V 80d JI A E ce xESOx 3LOW3H4 A3Y V QVd CI LS A wisse 7280 310W3Y JHIM SSINHVH EE e ezsvsosr aan sor z z99280 tenzmoo9oo uaniW alvddn SSV12 veso z so YagINNN SLHVd HHVM ALO ALO LHVd NOILdIHOSAQ Fa o N LO lt T LO elo Djo VIO o 12 GIS N 8 3 312 oO S N LI Ae 7 JE iii des E be EI BE je Ss gp SS TS EE EEN ey drt GE GEBEN a A Taylor Warranty Card Available Separately 060102 Models QS12 QS24 48 Parts List ot t t ESTI VESOx 31314WOO NALVId V LONId TE lp seco NLT NI sjapow Buysixe o idepe ueg dn eszioser ooo 1 tsio NOLLLLUVd ISV349 134SVO zovezxseoedey cor 1 vr68 XI 3SV3Y9 V NOLLILHVd coe PI oo 72S0 HVAH TANVH pc t 082640 aZ LSO HVAU TANYd AAA 7 aN0N 1HDIH 3QIS V TANVd uone aseaib juanreid oj pun pejess Jueweselde1 10 Y N ANON 1411 301S V TANVd A xV SDx
24. TOHLNOO V TANVd pc S ow Z SO TOHLNOO V TANVd o e essoso PSD HAdO NVN pce LE r o ANIS 91 8 y 931 po dmmooorer ooo z L was erivzo WAS 3OVIHNS AVHAS ON NEVM 138V1 juo uad pauoog ooo 686401 JA1 ST1N8 dOLS LONQOHd 148VI o t vum LONO 00000103 o 00008061 000 was z 2s20 109WAS LOH NOLLAVO 139V1 erueet uss georzxesn cor l 43S 26862x 010 ZH09 Y XO8 AV13H V UN o ff fe 888820 fH pc ET EI EA WESO ZISOx JINVH L W LD ooooorzrauud cor 9 e 60rs20 LIVM 00 1 ISVO H31V3H Pp dmooooorzr cor 9 6sesezo LIVM 008 1SVO 431V3H ueyejd saddn ed cor 1 zoovzo HJMOd HIddN JHIM SSINHVH ELGHGOG 01101d preoq aoepayu o yms semog sor z _ 029820 10 HIMOd HIMOT JHIM SSINHVH p en E 968840 Nid ONISNOH HOL93NNOJ Pp dmeusvsoer cor 2 9001201 43MOd H3MOT 34IM SSINHVH Ajqwesse used seddn seidnooouney sor 9 zz9820 94 HIddN 9 L SSINHVH Aiquiasse uejejd saddn sojdnovowsuLj cor S ZZ98B 0 GH H3dAN O L SSANHVH Aiquiasse uejejd saddn sejdnooowwey1 cor 229820 vi HIddN I L SSINUVH P wows cor eeo WESD HIMO 9 L SSINHVH ssousey asejda 0 Jie 10 p ba se SO 1891 J8M0 D L 081720 SO SJPPILU J9M0J O L 621720 SO JOY 48M0J D L 84 L 7Z0 M 9oejda1 seuoz Buiy009 Jamo 9 sejdnosouney 0L L 262620 2 LSOx HIMOT 2 L SSINHVH SSV19 veso ZLSO
25. U38INNN THHVM ALO ALO 1HVd NOILdIHOS3Q See Taylor Warrantv Card Available Separately Parts List 49 Models QS12 QS24 Ev6 0 72SOx LNOH4 3SVIHO 14IHS RV CS Or 39V3138 QIWVAS 133HS SIINIVLS AWNHL Z LXZE OL MIUOS HONOH L H34VHOS HAdIM NO1431 H3AVEOS Moor A0 Z2 803 ATAWASSY NALW1d MOOY A802 ATAWISSV N3IVId vZSDx HAddN 39VHNI NALW1d GOu AV CS Or AIN FSOVMNIT NALW1d GOu vZSDx AIN JOVINITNIIVId QOH aa 720 VIO r E JOVMINIT QOH Ea 7250 ONIHVIAS HINIVLIH as 6SS8 0 HH LOAld 39VANI Q31V1d 31V1d ma 095820 HI LOAld JOVINTI G31VId 31VId z 996820 72SOx WHY N31W1d 1OAld ES 65 8 X 72SOx N31WId V LONId LU E61620 1280 1411 HAQNITAQ LN0OM SS 092820 72SOx HIddN LOAId 39VHNNM 9 80670 ZIL IVNHALX3 ONIH 1 a o 88880 EON L Z L L z L H 799820 XV CS WHY JOVINIT NId L z L 91 L xV6SOx F1IGSAN AN3 NFdO DNIHVI8 7 S0 31033N AN3 NAdO 9NHv349 xveSOx NV 1OVMNI1 ONIUVA8 xVCSOx LNNOW 140 9NI v39g xVCSOx JOVANI N31WId WNyv xVCSOx NI 1WId Nyv alvddn SSV12 veso z so HASINNN SLHVd HHVM ALO ALO LHVd NOILdIHOSAQ Models QS12 QS24 50 See Taylor Warranty Card Available Separately Parts List uegerdponoou 104 een eor 89962x uslejd penoo 104 gan eor Po gremi iz Ee Fr EEE ET E sseuley v98 40 10 262620 seoejdal ajdnooowey 0L L 8 1720 gevalxseoedeu sor uas ores x P vaso ET e
26. V LaOWuS A NN NMOQNVAUS 33S LHVO V LV LV T EMOL alvadn SSV12 veso z so HASINNN SLHVd HHVM ALO ALO LHVd NOILdIHOSAQ co r o bs co r See Taylor Warrantv Card Available Separately 060102 Models QS12 QS24 52 Parts List 4138 BINOJ NI 83LV3H E HILIMS H3MOd HIWYOISNVYL 0 v0143A0 1VWH3H1 31ANOJOMHIHL 432208 434338 TT 9V14 01 381M d 0N3931 7280 NY 2180 803 SLINOYID Ydd IWNOILdO 31V91ONI SAXOB NOLNVHd LE 394008 Ka TWAQIATQNI SLI OL HEET SLIM2819 1 911N30 NHOHS SV 2 SYH 250 1300K 12 VZSO ONY 2150 HLOB OL NOWWOD SI MYBSVI LI S310N IL 6EBBLX 49018 W ERT SU31V3H 4Y3M01 2 11 ee 0802 01 478 0809 a mu 11 6 6 038 418 MI 418 u E S1W138 OL 9N1d 991 ss vo SUILV3H DEM QS12 24 074063 22 Rev 4 00 70 11VI30 SNOI1Y207 1128 31V3H ONIMOMS LINN 30 au MOBI O3M31A SY QXYOB 1317889 a
27. X s Beeper 4 PCB A Remote Grill i 078617 Ar X50412 SER y CHIP SOFTWARE QSDSP CONTROL X40908 ar O weu o Ox H E e 7 0 2 A Control to Remote Harness 070326 INSIDE RELAY BOX A X74036 Grounding Strap X74123 PCB A Control Grill X53512 SER Includes X53319 SER PCB A Base Board X40788 Chip Sofware Wire Harness 074039 Relay 074041 U OUUU U UUU U UUU 040715 Controls and Systems 14 Models QS12 QS24 Maintenance Menu Flowchart and hold for approximately 5 seconds BKele Ke e e e 01019 10100 PRESS PRESS to increment first digit to 5 PRESS to increment second digit to 3 PRESS DD O 968 PRESS to increment third digit to 7 to increment fourth digit to 6 CODE 5300 CODE 5370 CODE 5376 y A3 MUNRO ei WE y A 4 Repeat STEPS A 2 and A 3 for remaining zones O eturn to A A CALIBRAT y B 1 BIO U Monitor temperature a MOD l SCALE C Return to B Repeat STEPS C 1 through C 4 for remaining items Return to E UM 351F Note eturn to C At any time PRESS and Da the same time to return to selected item screen D v 1 d ENGLISH Return to D E j JE CANCEL 040715 Models QS12 QS24 Controls and Systems Leveling
28. YLON 6 32X1 3 4L 078913 BUSHING SNAP 500ID X 625 075747 HARNESS REYPAD TIMER 074614 SCREW 6 32X3 8 BIN HD SLOT 002201 STANDOFF 6 X 5 16 078499 005 WASHER 6 SHAREPROOF 024541 BLOCK CONTACT W ADAPTER 074621 6 WASHER 4 SHAKEPROOF SS 043075 SWITCH MEMBRANE 5 044520 NUT 4 40 HEX PLATED 038623 PAD A KEY REMOTE RETROF X74618 8 COVER CONTROL QS24 078572 DECAL KEY PAD RETROFIT 074617 9 HARNESS WIRE REMOTE 078614 PUSHBUTTON RETROFIT QS 074620 040715 Parts 38 Models QS12 QS24 Front of Lower Grill Assembly MOM CES CI 8 Bus ing Snap 15 8191 2 0D 043087 a BlooicTerminalsP Screw 75A 079863 78 _ Deca Terminal Block pat 07904625R Gasket Box A Partition Panel A Control QS12 Not Shown Models QS12 QS24 39 Parts Box A Relay X74036 Models QS12 QS24 Box A Relay X74036 Parts ID List ITEM DESCRIPTION PART NO MIN ES JEW 776 HARNESSWIRE oros Ta BOXA CONTROL amar 9 JWASHERA8 SHAKEPROOF 00096 ITEM DESCRIPTION PART NO NUT 8 32 HEX 000969 SCREW 8 32 X 5 16 RD HD SS 1017552 BRACKET E RELAY 074040 NOT SHOWN 040715 Models QS12 QS24 41 Parts
29. ace the relay Replace the heater Replace the thermocouple Replace the overload Replace the relay board Clear the fault If action is ineffective evaluate the thermocouple connections and the relay board Replace the relay Replace the relay board Clear the fault If action is ineffective evaluate the thermocouple connections and the relay board Replace the relay Troubleshooting 22 Models QS12 QS24 General Troubleshooting Guide Continued PROBLEM PROBABLE CAUSE REMEDY 5 The upper platen will not stay a Defective gas filled cylinder s a Replace the cvlinder s in the raised position 6 The product is under cooked a The release material sheet is a Replace the release material overcooked or cooking worn sheet unevenly The cooking time is incorrect Adjust the cook time accordingly The temperature setting is Adjust the temperature setting incorrect The gap setting is incorrect Adjust the gap The heater is not heating Refer to Problem 2 The upper platen surface has Closing procedures must be carbon build up followed to remove carbon build up The incorrect item is selected Select the proper item The platen is not level Refer to the Leveling Procedures on page 16 7 The control is displaying a Refer to the fault screens Clear the fault If action is fault page 10 ineffective evaluate the thermocouple
30. connections and the relay board Control Board and Terminal Cleaning Under several occasions we have found controls and thermocouples replaced when faults such as TOO COOL TOO HOT and thermocouple faults are displayed We have found that using contact cleaner on the terminals connectors and board surfaces will clear these problems If contact cleaner is used please be sure all components are DRY before restoring power to the unit This option is suggested prior to component replacement Models QS12 QS24 23 Troubleshooting Troubleshooting Flow Charts Remote Key Pad Box Assembly YES Plug the Power Cord No Is The Unit Plu I No gged _ into the Wall See Into The Wall Receptacle Check the No Is There Power Circuit Breaker Connected to the Unit Place the PowerSwitchP No Is Power Switch in the ON Position in the ON Position No Is the Display NO Is KeyPad No Is Secondary Illuminated Functioning Power Supplied to the Relay Board YES Replace the Replace the Evaluate PCB Assembly KeyPad the Cable Refer to the Power Switch and Transformer Charts Troubleshooting 24 Models QS12 QS24 Plug the Power Cord No into the Wall Receptacle Check the No Circuit Breaker Place the Power Switch eNO in the ON Position Refer to the Transformer Chart and Power Switch Charts No 4 Check the No Connectors Check Connections N
31. eoruxesn cre 2 Has orserx Pf TS t o yas georuxesn ziz 2 Has vro98rx xoq pedAey op eveye eor z 919840 mm en a zazo cor 4 s suoneoydde ye u 43s geovzxesn ziz z 1 u3s 82962x TS PPI ear P Tor Pg wwo co 9 voor feas t so E pI ii YN c 2 2 a o G E e LLI fee o x N x o A 2 a T N N le le lol evt l BEA zz z Has sieeox ze z Has zisesx Pico t o LL t her eco PT Ir PE 1 green er ZHO9 8 zHOS dnfesvsoer ziz z 1 uas georzx I 4 t 6r690 Ween oooosogr oond epis Sty eor He2 Sr06z0 oooosogr oond episye7 cor sr06z0 ie zH09 dn oooosogr apsu cor 1 uez 6886x je 8 ZHO9 8 ZHOS dnyoooosogr episye7 cor 88862x A EE ae Cent oe 32 2S0 133Hs38v3138 uva MHL 060 X VIG 00S 43dWN9 xV CS Or AVd A3M 1V93a MHL 060 X VIC 00S 43dWN9 SOx SSANHVH 4HIM HLIM 434338 xVCSO ZLSOs UVA A34 ALOINAH V xog a10 AY134 v xog xV CS Ox DNIGNNOHD Y dVHLS OVA 0r2 003 LA4S AV 13H TIIHO 39V4Y3LN1 V 994 TOHLNOO 72SO AYVML4AOS dIH9 T1I49 TOHLNO9S V 8Dd P2S0 XOY AV134 38IM SSINYVH dIHLS DMV 02 FL AO v80 LAMOOS LMS HI9 9 MOT ALVW HOLOANNOO G10 sr2zSo ZLSOx AV13H V XO9 xV CS Ox DNIGNNOHD V dVHLS AVIAH 3 L3YIVYE OANZL ALLZ VWOE AV 13H LO L NOISHSA J
32. ff record the voltage of all supply circuits at the circuit breakers Record the voltage of all supply circuits atthe terminal strip on the front of the grill The volt readings should match Step 3 With the unit properly connected to the supply circuit place one rocker power switch in the ON position and record the voltage reading attheterminal strip Repeat this step for the second rocker power switch The volt readings should continue to match If the volt reading at the terminal strip drops significantly the circuit supply is inefficient or the power cord is undersized or too long Step 4 Start the grill When operating temperatures have been reached lower each upper platen into the COOK position The control will display ITEM1 Note To conserve energy and for the grill to heat up faster have the upper platen in the COOK position Step 5 Verify cook timers if active Step 6 Inspect all mechanical fasteners on the lift mechanism Make sure there are no loose nuts or bolts Secure the back panels and the grease plates Step 7 Calibrate temperatures according to instructions on page 11 Step 8 Verify leveling adjustments according to instructions on page 16 Step 9 Secure all panels and note the condition of the machine s exterior Controls and Systems 20 Models QS12 QS24 per Dk Dk Aa Section 3 Troubleshooting e General Troubleshooting e Troubleshooting Flow Charts e Pr
33. he grill to further stress safety precautions Please follow the instructions indicated on such labels DO NOT operate the grill before reading the Operator s Manual e DO NOT allow untrained personnel to operate this machine e Always follow general safety precautions when servicing or operating the grills Failure to follow these instructions may result in equipment damage poor grill performance health hazards or personal injury A This unit is provided with a grounding lug that is to be properly attached to the rear of the frame by the authorized installer The installation location is marked by the symbol y on the removable panel and the frame 070706 DO NOT operate the grill unless it is properly grounded DO NOT operate the grill with larger fuses than specified on the data label e DO NOT operate the grill unless all service panels are restrained with screws e DO NOT attempt any repairs unless the power supply to the grill has been disconnected DO NOT use the cord if it is frayed e Stationary appliances which are not equipped with a power cord and a plug or other device to disconnect the appliance from the power source must have an all pole disconnecting device with a contact gap of at least 3 mm installed in the external installation Failureto follow these instructions may result in severe personal injury from electrical shock d DO NOT use a water jet to clean or rinse the grill Fa
34. hs Labor The Taylor warranty is valid only if required service work is performed by an authorized Taylor technician For more details see the warranty check out card Parts 32 Models QS12 QS24 QS12 Service Parts Exploded View e STANDOFFREAR areas a JSHELDGREASEREART Leer 9 BRACKET A SHIELD RIGHT paer Models QS12 QS24 33 Parts QS12 Operator Parts Exploded View MEN CLC FRONT Tore e JSORAPERTERLONWIPERT 075887 o TRAYA GREASE X79940 5ER Parts 34 Models QS12 QS24 QS24 Service Parts Exploded View 6 COVERLINKAGE for 8 BRACKET A SHIELD RIGHT eso o SHIELD GREASE FRONT 079433 051128 Models QS12 QS24 35 Parts QS24 Operator Parts Exploded View 051128 ITEM DESCRIPTION PART NO 6 SCRAPER TEFLON WIPER 075887 COVER TOP 079969 8 BRUSH GAP CLEANER 074166 9 STANDOFF FRONT 079289 STANDOFF REAR 079288 Parts 36 Models QS12 QS24 QS 12 amp QS 24 Carts A pesca eo En EEE EE 83 PIN LEG HEIGHT ADJUST 079991 CASTER SWV 3 IN WHEEL 074256 CN 3 ra CASTER 3 IN WHEEL LOCKING 074257 BRACKET A LEG SUPPORT X79994 Models QS12 QS24 37 Parts Box A Remote Key Pad X78579 QS12 amp QS24 ITEM DESCRIPTION PART NO ITEM DESCRIPTION PART NO SCREW 4 40X1 2 RHM STEEL 030427 PCB A REMOTE GRILL GREEN X50412 BEEPER WITH WIRE HARNESS 078617 STANDOFF N
35. ilure to follow this instruction may result in the following A serious electrical shock A burns from hot steam A liquid collecting inside the grill and destroying electrical components Introduction Models QS12 QS24 e DO NOT store flammable vapors liquids or combustible material in the vicinity of the grill e The grills must be kept at least 3 76 mm from combustible materials Failure to follow these instructions may result in a fire e DO NOT prepare or remove product without the proper equipment es USE EXTREME CAUTION when cleaning the grill The grill is hot and can burn the operator if not handled properly N NOT slide the grill with the legs attached Failure to follow this instruction may damage the grill or cause personal injury DO NOT obstruct air intake and discharge openings 4 102 mm minimum air clearance on the bottom and 3 76 mm at rear of the unit is required to allow for adequate air circulation Failure to comply will hinder grill performance and cause damage to its components NOISE LEVEL Airborne noise emission does not exceed 70 dB A when measured at a distance of 1 0 meter from the surface of the machine and at a height of 1 6 meters from the floor K If the crossed out wheeled bin symbol is affixed to this product it signifies that this product is compliant with the EU Directive as well as other similar legislation in effect after August 13 2005
36. le ES Check the No Is There Power Circuit Breaker Supplied to the Unit YES a Y S Place the Power Switch No Is the Power Switch in the ON Position in the ON Position YES u lt fae Ta Check the N ls Power Supplied Connectors to Overload YES Y E Replace the Overload Troubleshooting 26 Models QS12 QS24 Rocker Switch Plug the Power Cord No f Is the Unit Plugged _ into the Wall Receptacle into the Wall Recptacle Check the No k ls There Power Circuit Breaker Supplied to the Unit YES Refer to the No i Is Power Supplied Transformer Chart to the Switch y Replace the Switch Transformer _ Plug the Power Cord No Is the Unit Plugged into the Wall Receptacle into the Wall Receptacle YES Check the No Is There Power Circuit Breaker J lt Supplied to the Unit Check the No Is There Power Connections Supplied to the Transformer Replace the Transformer Models QS12 QS24 27 Troubleshooting Relay Board Plug the Power Cord A Ne Is the Unit Plugged into the Wall Receptacle into the Wall Receptacle2 Check the No Is There Power Circuit BreakerJ Supplied to the Unit l Check the No Is Main Power Supplied Connections to the Relay Board e YES Refer to the No er Is Secondary Power Supplied Power Switch
37. m IONS va Ga AR ir LOJUI LHA 14043 ua mero e wan 8 888 Pd OHO AY a NTE WD TOUINOD AVTSE 8 TIVI3O nan TIVLIQ YOLIINNOD 83M0d Wo d OVI 831V3A Y TIVE AV138 Y3MOd ELE HOLIMS YIMOd BINUOJSNVUL OVOTIZAO TWWUIHL 374N090WY3HL 4322n9 434338 1301 381M x gt 003931 2S0 ONV 2150 803 SLIN9819 83ddNu IVNOILdO JLYDIONI S3X08 WOLNVHd LE 324NOS 83MOd NOWWOI V OL Q3L93NNOI SLINDHID IWI INIO 2 SVH 250 13000 2 dag ONY 2180 H108 OL NONWO9 SI WYYOVIG LI S3LON QS12 24 074063 75 Rev 4 01 SITET
38. o and Check Power Output from the Relay Board Platen yes Is the Unit Plugged Into the Wall Receptacle Is There Power Connected to the Unit Is the Power Switch in the ON Position Is Secondary Power Supplied to the Relay Board Is Main Power Supplied to the Relay Board YES Is Power Supplied No Refer to the to the Platen Thermocouple and Thermal Overload Charts Replace the Platen Models QS12 QS24 25 Troubleshooting Lower Heater Stat YES a KC _ y Plug the Power Cord No Is the Unit Plugged into the Wall Receptacle Into the Wall Receptacle YES e x Check the No Is There Power Circuit Breaker Supplied to the Unit YES Ge Es S t Place the Power Switch 3 No Is the Power Switch in the ON Position cin the ON Position E l VES L 3 v Refer to the Transformer No c Is Secondary Power Chart and Power ea ice Chad lt Supplied to the Relay Board witc arts 5 YES Check the y No As Main Power Supplied Connectors _ to the Relay Board Check Connections No Is Power Supplied No lt Refertothe and Check Power Output to the Heater l Thermocouple d from the Relay Board and Thermal Replace the Heater Overload Charts Thermal Overload Start o Plug the Power Cord Y No Isthe Unit Plugged No into the Wall Receptacle Into the Wall Receptac
39. oduct Quality Troubleshooting Models QS12 QS24 21 Troubleshooting General Troubleshooting Guide PROBLEM PROBABLE CAUSE REMEDY 1 The grill will not heat 2 One heater will not heat Indicator light is not lit The display is flashing the message TOO COOL One heater will not heat Indicator light is lit The display is flashing the message TOO COOL 4 One heater is overheating The display is flashing the message TOO HOT The power cord is not connected The circuit breaker is tripped The power switch is in the OFF position The power switch is faulty The relay board is faulty The relay is faulty The control is not set correctly The unit displays a fault The relay board is faulty The relay is faulty lower The heater is faulty The thermocouple is faulty The thermal overload is faulty The relay board is faulty The unit displays a fault The relay is faulty lower The relay board is faulty The unit displays a fault The relay is faulty Check the power connection Reset the circuit breaker Place the power switch in the ON position Replace the power switch Replace the relay board Replace the relay Check temperature setting Clear the fault If action is ineffective evaluate the thermocouple connections and the relay board c Replace the relay board d Repl
40. or the upper surface Once the desired temperature is displayed press the MENU keypad and the message SL1 325 will appear on the screen SL1 325 Press the UP or DOWN arrows to adjust the temperature for the lower surface Once the desired temperature is displayed press the MENU keypad and the screen will return to the normal cook menu screen Models QS12 QS24 Controls and Systems Cook Timers Each item selection has two programmable cook timers Thefirsttimer is the cook cycletimer This timer measures the amount of time the product should be cooked The second timer is an alert timer This timer can be set to alert the operator to add seasonings to turn the product or to start warming buns for the cooked product For example Item 1 has been programmed to cook for 30 seconds The operator wishes to add salt in the middle of the cook cycle Timer 2 should then be programmed for 15 seconds When the cook cycle starts a tone will sound for two seconds to alert the operator that the cook cycle has begun Once the cook cycle begins a tone will sound 15 seconds after the first timer starts This tone alerts the operator to raise the platen season the product and lower the platen to complete the cycle Press the timer keypad to stop the tone The first timer will continue to measure the full 30 second cook cycle A tone will sound 5 seconds before the time elapses and will continue to sound until the timer keypad
41. ording to instructions on page 10 Set gaps according to instructions on page 16 Choose the proper gap setting Program temperatures according to instructions on page 9 Level the platen according to instructions on page 16 Remove the product according to the instructions in the Operator s Manual Program cook times according to instructions on page 10 Remove product according to instructions in the Operator s Manual Set gaps according to instructions on page 16 Choose the proper gap setting Program temperatures according to instructions on page 9 Replace the release sheet Level the platen according to instructions on page 16 Rotate release material daily and change material when worn Set gaps according to instructions on page 16 Choose the proper gap setting Level the platen according to instructions on page 16 Troubleshooting 30 Models QS12 QS24 per Dk Dk Aa ERA AO SEN AAA EE E Section 4 Parts e Warranty e Exploded Views e Complete Parts List e Wiring Diagrams Models QS12 QS24 31 Parts Warranty Explanation Parts Class 103 Parts The warranty for new equipment parts is one year with a replacement parts warranty of 3 months Class 000 Parts Wear Items no warranty Class 212 Parts The warranty for new equipment parts is two years with a replacement parts warranty of 12 mont
42. ote Ifthe grill is not equipped with the upper platen option the words NO PLTN will appear on the display for two seconds before the version screen appears The MEMORY INITIALIZATION SCREEN appears if the grill has never been used or in the rare event that set up parameter memory has been lost MEM INIT When this screen appears on the display the parameters previousiy programmed by the operator will revert back to the factory default values Pressing any keypad will advance the display to the VERSION screen Factory Defaults Upper 400 F TM1 30 Lower 325 F TM2 0 If set up parameter memory is lost programmed names will revert back to the ITEM message After the VERSION SCREEN is displayed and a keypad is pressed the grill will enter the COOK mode of operation Cook Temperatures Each item has two programmable cook temperatures The first temperature is for the upper platen SU1 400 The second temperature is for the lower surface pertaining to that side on the QS24 SL1 325 Note Factory default settings are 400 F for the upper platen and 325 F for the lower platen The upper heater can be set from 150 F to 425 F The lower heater can be set from 150 F to 400 F To adjust the heaters for a particular item scroll to that item Press and hold the TEMP keypad for five seconds Release the keypad and the message SU1 400 will appear Press the UP or DOWN arrows to adjust the temperature f
43. possible codes that may appear on the screen HTUF High Temperature Upper Front zone exceeded High Temperature Upper Mid zone exceeded High Temperature Upper Rear zone exceeded High Temperature Lower Front zone exceeded High Temperature Lower Mid zone exceeded High Temperature Lower Rear zone exceeded Upper Front thermocouple fault Upper Mid thermocouple fault Upper Rear thermocouple fault Lower Front thermocouple fault TCLM Lower Mid thermocouple fault TCLR Lower Rear thermocouple fault The user must press the MENU and TEMP keypads to acknowledge the fault The fault description and item name will appear alternately on the display The zone that has the fault will shut down while the rest of the grill will be operational HTUM HTUR HTLF HTLM HTLR TCUF TCUM TCUR TCLF Controls and Systems 10 Models QS12 QS24 Maintenance Menu The Maintenance Menu provides five screens to allow managers and service technicians to monitor grill performance To enter the Maintenance Menu while any item is displayed press and hold the MENU keypad for approximately 5 seconds and release The following screen will appear on the display CODE 0000 Press the TIME keypad until the first digit is 5 Example CODE 5000 Press the TEMP keypad until the next digit is 3 Example CODE 5300 Press the UP Arrow until the next digit is 7 Example CODE 5370 Press the DOWN Arrow until the last digit is