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1. Battery types The computer has different types of batteries Battery pack When the AC adaptor is not connected the computer s main power source are two lithium ion batteries also referred to in this manual as the main battery Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the BIOS setup utility Please refer to TOSHIBA Setup Utility section for further information The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached Care and use of the battery pack A User s Manual This section provides the important safety precautions in order to handle your battery packs properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions E The computer s RTC battery is a Ni MH battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations m Charge the battery pack only in an ambient temperature between 5
2. If you are still unable to resolve the problem contact TOSHIBA Support Procedure Make sure the computer s Wireless communication function is on If problems persist contact your LAN administrator Bluetooth Problem Cannot access Bluetooth device TOSHIBA support Procedure Check to ensure the computer s Wireless Communication function is on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following mH Review troubleshooting sections in the documentation supplied with your software and or peripheral devices E fa problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technic
3. Swipe from the left edge shows your recently opened apps Swipe from the right edge opens or closes the charms Search Share Start Devices Settings Swipe from the top edge opens or closes the app command bar TI Some of the Touch Pad operations described in this section are only supported in certain applications The Keyboard The number of keys available on the keyboard dock will depend on which country region your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which shows the following conditions When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed User s Manual 4 4 Figure 4 3 CAPS LOCK indicator 1 CAPS LOCK indicator CAPS LOCK Function Key User s Manual This indicator glows green when letter keys are locked into their uppercase format The function keys F1 F12 are the twelve keys at the top of your keyboard 7 ve a Le ay B Q iz Fi ae F5 Ma J gt aa 6 F1 F8 9 Fo Ft F12 You can configure the f
4. and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened Charging the batteries When the power in the battery pack becomes low the DC IN Battery indicator will flash amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the DC IN Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged Procedures To recharge a battery pack connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the DC IN Battery indicator will glow amber while the battery is being charged Charging Time The following table shows the approximate time required to fully charge a discharged battery Tablet mode Battery type Power off Power on Battery pack 23 56Wh 2 about 4 5 hours about 4 5 hours cell Tablet RTC battery Doesn t charge about 24 hours Laptop mode Battery type Power off Power on Battery pack 23 56Wh 2 about 4 5 hours about 4 5 hours cell Tablet Battery pack 23 56Wh 2 about 4 5 hours about 4 5 hours cell TOSHIBA Keyboard Dock RTC battery Doesn t charge about 24 hours a Please be aware that the charging time when the computer is on is affected J by ambient temperature the temperature of the computer and
5. information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use It also includes information on work space design posture and lighting that can help reduce physical stress Heat injury m Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury ifthe computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot m The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it H Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be car
6. settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media Glossary User s Manual The terms in this glossary cover topics related to this manual Alternate naming is included for reference Abbreviations AC Alternating Current AMT Intel Active Management Technology ASCII American Standard Code for Information Interchange BIOS Basic Input output System BD ROM Blu ray Disc Read only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read only Memory CD RW Compact Disc rewritable CMOS Complementary Metal oxide Semiconductor CPU Central Processing Unit DC Direct Current User s Manual
7. you can use it to restore the recovery partition If you have not created Recovery Media please contact TOSHIBA support for assistance User s Manual 5 18 Restoring the pre installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you subsequently set up your Hard Disk Drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your Hard Disk Drive you may find that it becomes impossible to setup your computer e Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the hard disk may be reformatted and all data may be lost In the Settings charm click Power and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on Choose Yes if you want to continue In tablet mode hold down the Volume up button until the Boot menu is loaded and then select HDD Recovery 3 Select Troubleshoot 4 Select Reset your PC 5 Follow the on screen instructions to finish the recovery You can also perform the
8. Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the DC IN Battery indicator glows white Memory media A The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury User s Manual E 7his Memory media slot supports the following memory media m Secure Digital SD Card microSD SDHC SDXC Card E Please note that not all memory media have been tested and verified to work correctly Therefore it is not possible to guarantee that all memory media will operate properly Memory media This section provides t
9. DDR DIMM DVD DVD R DVD RAM DVD R DL DVD ROM DVD RW DVD R DL FAT FCC FHD GB GBps HD HD HDD HDMI HDMI CEC HTML IEEE I O IRQ ISP KB LAN LCD LED MB MBps MMC OCR PC PCI Double Data Rate Dual Inline Memory Module Digital Versatile Disc Digital Versatile Disc recordable Digital Versatile Disc random Access Memory Digital Versatile Disc Recordable Dual Layer Digital Versatile Disc read Only Memory Digital Versatile Disc rewritable Digital Versatile Disc Recordable Double Layer File Allocation Table Federal Communications Commission Full High Definition gigabyte gigabytes per second High Definition High Definition Plus Hard Disk Drive High definition Multimedia Interface High definition Multimedia Interface Consumer Electronics Control Hypertext Markup Language Institute of Electrical and Electronics Engineers Input Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal Display Light Emitting Diode megabyte megabytes per second Multi Media Card Optical Character Recognition Reader Personal Computer Peripheral Component Interconnect User s Manual PCMCIA RAM RGB RFI ROM RTC S P DIF SD SDHC SDXC SDRAM SSD TFT URL USB WAN WQHD www Personal Computer Memory Card International Association Random Access Memory Red Green and Blue Radio Frequency Interferenc
10. This can be specified in the Power Options This feature lets you configure the computer in order to save battery power This can be specified in the Power Options This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the Hard Disk Drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section for more details This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer Heat dispers
11. When operating the computer in tablet mode follow the instructions below Figure 4 1 Operating the computer Hold the computer firmly on your forearm Do not block the vent E Remove the AC adaptor from the computer when using it held in your forearm m Do not use the computer while walking or driving a car m Do not expose the computer to rapid temperature changes such as would be the case if you brought the computer from a cold environment into a warm room When rapid temperature changes are unavoidable leave the computer for around two hours before turning it on to prevent the formation of condensation m Remove all external peripheral devices and their connection cables from the computer before carrying amp Do not drop the computer or apply excessive impact to it Do not leave the computer in a car or similar environment where it is exposed to direct sunlight Changing the screen orientation When operating the computer in tablet mode you can change the screen orientation to Portrait mode by rotating the computer sideways The screen orientation automatically changes according to the rotation angle detected User s Manual 4 1 Figure 4 2 Rotating the computer sideways 1 E Avoid having direct contact with the other edges of the hand held J device while the wireless device is turned on and transmitting Only factories installed wireless transmitter can be used with this hand held device to satisfy RF exposure complian
12. Windows operating system providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information From the Start screen you can just start typing to search for what you want From there you can easily switch between results for apps files and more Charms Use the Windows Charms to start apps find documents set up system components and perform most other computing tasks By pointing the mouse pointer to the upper or lower right corner of your screen you will find a list of charms Search Share Start Devices and Settings Search This Charm allows you to search your computer apps settings and files the web or within an app Share This Charm allows you to share items links photos and more Start This Charm takes you to the Start screen or if already on the Start screen returns you to your last app Devices This Charm allows you to manage your hardware Settings This Charm allows you to access your computer s settings volume brightness connecting to the internet and more Tiles Tiles can be accessed and launched from the Start screen Typical Start screen tiles are the Desktop tile and Mail tile as well as tiles representing all other applications downloaded to your system Windows Store Although many applications will be pre installed or built in to your computer you will also have the ability to download many other applicatio
13. be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labeled with the CE Mark in accordance with the applicable European Directives notably RoHS Directive 2011 65 EU Radio Equipment and Telecommunications Terminal Directive 1999 5 EC User s Manual Ecodesign Directive 2009 125 EC ErP and the related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted H Only CE marked options should be connected implemented m Only best shielded cables should be connected Working environment This product was designed to fulfil the EMC Electromagnetic Compatibility requirements to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not a
14. device prior to turning on the equipment Wireless LAN Technology A User s Manual The computer s wireless communication function supports some wireless communication devices Only some models are equipped with both Wireless LAN and Bluetooth functions amp Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation User s Manual E Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction for your medical device when using any wireless functionality m A ways turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E t may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Security TOSHIBA strongly recommend that you enabl
15. down 5 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Restarting the computer Certain conditions require that you reset the computer for example if E You change certain computer settings If you need to restart the computer there are two ways this can be achieved E Inthe Settings charm click Power and then select Restart m Press CTRL ALT and DELsimultaneously once on the keyboard dock to display the menu window and then select Restart by clicking the power icon C in the lower right corner Sleep Mode T User s Manual If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely Shut down the computer This includes turning off any wireless communication functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks
16. failure to follow this instruction could result in damage to computer computer failure or loss of data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer Safety Icons Safety icons are used in this manual to bring important information to your attention Each type of message is identified as shown below User s Manual User s Manual Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions may cause data loss equipment damage or may result
17. is used with a battery power set the Power Options to Balance E The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos E The computer will not enter Sleep Hibernation and shut down mode automatically while TOSHIBA Media Player is running mH The display automatic power off function is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos E The Resolution function was specially adjusted for the internal monitor Hence please turn OFF Resolution when viewing on external monitor m The Resolution feature for video playback is supported only on some models Resolution can only be enabled for video photo playback if Enhance Video Photo Quality in the settings is displayed Resolution can be enabled only for photo playback if Enhance Photo Quality in the settings is displayed Playback of high bit rate content may cause frame dropping audio skipping or decrease in computer performance The above problems could be remedied by turning Resolution off E Tap click the Refresh button on app commands to refresh the content displayed on Library Screen It won t be refreshed automatically E If sleep hibernation shutdown or reboot operation is in process during uploading the files to SkyDrive the operation will not be properly completed m This app doesn t support to playback content protected by DRM If you try to play DRM protected content wit
18. near metal surfaces and solid high density materials E Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range High power radars are allocated as primary users i e priority users of the bands 5 25 to 5 35GHz and 5 65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology User s Manual Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security H Authentication prevents access to critical data and makes it impossible to falsify the origin of a message m Encryption prevents eavesdropping and maintains link privacy Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and c
19. or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data amp Do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices as data will be lost The computer will automatically go into Sleep Mode according to the settings in the Power Options to access it click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options E 7o restore the operation of the computer from Sleep Mode press the power button or any key on the keyboard dock for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the TOSHIBA System Settings i m If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode E Touse the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits Restores the previous working environment more rapidly than the Hibernation Mode feature E Saves power by shutting down the system when the computer receives no input or ha
20. port User s Manual 7 Force shutdown hole dock 8 Universal Serial Bus USB 3 0 port Press the button to increase or decrease the volume A 3 5 mm mini headphone microphone combo jack enables connection of a monaural microphone or a stereo headphone The micro HDMI port can connect to HDMI cable with Type D connector An HDMI cable sends video and audio signals In addition to this it can send and receive control signals Please refer to the HDMI port section for details The computer acts both as a host and a client via this port It allows you to connect the computer to another computer for transferring data When acting as a host the computer can fast and directly communicate with other client devices without the assistance of another computer T SP i Back User s Manual Please note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Memory media slot This slot lets you insert a micro SD SDXC SDHC memory card Refer to the Memory media section for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory medi
21. ports To use the computer in laptop mode you need to connect TOSHIBA Keyboard Dock to the computer by following the steps below 1 Hold the computer on both the left and right sides 2 Align the docking interface located on the computer with the docking connector on the keyboard dock User s Manual 2 3 3 Press down the computer until it clicks into place The docking connector on the keyboard dock engages the docking interface on the computer Figure 2 1 Connecting the keyboard dock 1 Hook 2 Docking connector Computer appearance depends on the model you purchased When you are operating in laptop mode the computer body can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the body of the keyboard dock is not raised slowly lift the computer body this will allow the angle of the display screen to be adjusted to provide optimum clarity Figure 2 2 Opening the computer body I 1 Computer body AN Use reasonable care when opening and closing computer body Opening it vigorously or slamming it shut could damage the computer Tl Be careful not to open the computer body too far as this could put J stress on the hinges and cause damage User s Manual 2 4 User s Manual Please close the computer body when you move or are carrying the computer Do not lift the computer by the palm rest on the keyboard dock Fail to follow this instr
22. supplied with it as this will usually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation A Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized TOSHIBA part or product make sure the device or software can be used with your computer Use of incompatible devices may cause injury or may damage your computer If something goes wrong User s Manual Your computer does not respond to the keyboard commands If an error occurs and the computer does not respond to your keyboard commands follow the steps below Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To
23. the internal storage drive The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor i The TOSHIBA PC Health Monitor can be opened by clicking Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor The TOSHIBA PC Health Monitor main screen will be displayed This utility may be disabled by default on your computer You can enable it by clicking Please click here to enable TOSHIBA PC Health Monitor The PC Health Monitor Software Notice amp Acceptance screen will be displayed Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting information A message will be displayed if any changes which may interfere with the operation of the program are detected Follow the instructions displayed on screen in the message TOSHIBA Setup Utility User s Manual TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu based user interface so that you can easily view and chang
24. to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons E When Sleep and Charge function is enabled the USB Wakeup function may not work for compatible ports In that case if there is a USB port that does not have the Sleep and Charge function attach the mouse or keyboard to it If all USB ports have the Sleep and Charge function change to disable Sleep and Charge function The USB Wakeup function will now work but the Sleep and Charge function will be disabled YX Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players While using Auto Mode your computer can supply USB bus power at maximum 2 0A to the compatible ports while the computer is turned off When USB device cannot be charged by Auto Mode change to Alternate Mode User s Manual 5 11 This function may not be able to be used with some connected external devices even if the appropriate mode is se
25. used To adjust the configuration of audio power management click the Power Management button m When audio power management is enabled the circle button at the upper left of the Power Management is blue and convex m When audio power management is disabled the button is black and concave Speaker Configuration Click the Auto Test button gt to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You can change the sample rate and bit depth of sound DTS Sound User s Manual DTS Sound utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep rich bass and crystal clear dialog DTS Sound is provided with some models It provides the following features E Immersive surround sound with bass and dialog enhancement E Broad sweet spot with elevated sound image E Improved volume output delivering maximum volume without creating clipping or distortion E Dialog enhancement for clear and intelligible vocals E Bass enhancement for rich low frequency production H High frequency definition for crisp details To access the utility Click Desktop gt Desktop Assist gt Media amp Entertainment gt DTS Sound U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited DTS Studio Sound DTS Studio Sou
26. which can be used to play back video music and photo TOSHIBA Media Player can play back contents on a local library nome network SkyDrive To access it click the Media Player icon on the Start screen For details please refer to the Online help User s Manual TOSHIBA Function Key TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Resolution Plug in for Windows Media Player This utility allows you to perform some features by pressing a specified key or combined with the FN key To setup this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt Function Key For details please refer to the Function Key section This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Desktop gt Desktop Assist gt Support amp Recovery gt Service Station The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes the system and individual c
27. wireless LAN utility to User s Manual User s Manual check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme a la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage regu y compris un brouillage susceptible de provoquer un fonctionnement ind sirable Les dispositifs fonctionnant dans la bande 5 15 5 25GHz sont r serv s uniquement pour une utilisation a l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites mobiles utilisant les m mes canaux Les utilisateurs devraient aussi tre avis s que les utilisateurs de radars de haute puissance sont d sign s utilisateurs principaux c a d qu ils ont la priorit pour les bandes 5 25 5 35GHz et 5 65 5 85GHz
28. 0 8674 These symbols may not stick depending on the country and region where you purchased Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR ll DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM OpenSSL Toolkit License Issues User s Manual LICENSE ISSUES The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License User s Manual Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source co
29. D is included in your model open the TOSHIBA PC Health Monitor utility by clicking Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor and then click PC Information Please note that part of the hard disk s overall capacity is reserved as administration space y E n this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated E SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar Video RAM The memory in a computer s graphics adaptor used to store the image displayed on a bitmap display The amount of Video RAM available is dependent on the computer s system memory Desktop gt Desktop Assist gt Control Panel gt Appearance and Personalization gt Display gt Adjust resolution The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Lega
30. Display screen Legal Footnote LCD Ambient light sensor can detect the light quality and intensity outside and can use this information to automatically adjust the display screen brightness 33 78cm 13 3 LCD screen configured with the following resolutions HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries For more information regarding LCD please refer to the Legal Footnotes section Keyboard Touch Pad Touch Pad control buttons User s Manual Your computer s keyboard contains character keys control keys function keys and special Windows keys providing all the functionality of a full size keyboard Refer to the The Keyboard section for details The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software
31. ECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence ENERGY STAR Program User s Manual Your Computer model may be ENERGY STAR compliant If the model you purchased is compliant it is labeled with the ENERGY STAR logo on the computer and DWANA the following information applies TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes D To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that yo
32. Enabled Rapid USB battery charge at maximum 1 5A while PC is powered On Disabled Conventional USB battery charge while PC is powered On The System ON CDP Charge Mode may not work with certain external devices even if they are compliant with the USB specifications In those cases use a USB port without USB Sleep and Charge function or disable System ON CDP Charge Mode It is recommended that AC adaptor be connected to the computer while supplying USB bus power DCS5V 1 5A When your computer battery capacity is too low to continue System ON CDP Charge Mode may not work In those cases connect the AC adaptor and reboot the computer Always use the USB cable that was included with your USB device When System ON CDP Charge Mode or USB Sleep and Charge function is enabled the USB Wakeup function may not work In that case use a USB port without USB Sleep and Charge function or disable both System ON CDP Charge Mode and USB Sleep and Charge function TOSHIBA Media Player by sMedio TrueLink Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink Notes on use User s Manual This software is a multimedia player which can be used to play back video music and photo m It is recommended that the AC adaptor be connected while TOSHIBA Media Player is running Power saving features may interfere with smooth playback When TOSHIBA Media Player
33. IDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License User s Manual Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA Ihash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the pa
34. N key combination uses AC adaptor battery for models with battery LCD fan HDD SSD sound volume wireless communication functionalities and USB information date of initial system use and also computer and device usage i e power settings battery temperature and recharging for models with battery CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the data on the internal storage drive logged may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from
35. S utility E F2 B while holding down Volume down button press Power button Boot menu E F12 while holding down Volume up button press Power button Recovery options H 0 zero E If your computer starts to load the Operating System instead of desired advanced options follow the steps below 1 In the Settings charm click Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on In tablet mode hold down the corresponding button no need to press Power button until the advanced option is loaded 3 Follow the on screen instructions to proceed Hardware and system checklist User s Manual This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas m Power m USB device E Keyboard E Sound system H Internal display panel E External monitor Hard Disk Drive m Wireless LAN m Memory Media Card Bluetooth E Pointing Device Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level wit
36. TOSHIBA Leading Innovation gt gt gt User s Manual Satellite W30t A W30Dt A Satellite Click series Table of Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 User s Manual TOSHIBA Legal Regulatory and Safety Copyright Disclaimer and Trademarks 2 c ceeseeeeeeeeeeeeeeeeeeeeees 1 1 Regulatory Information 2 c ccceceeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeenaeeeeeeeaes 1 2 Video Standard Notice cccccseceeeenceseeeeesseneeeseeeesseesensoneesseeensseees 1 7 OpenSSL Toolkit License ISSUCS cceeeeeneeeeeeeseeeeeeeeeeneeeeseseneeeneees 1 7 ENERGY STAR Program ccccceeeeceseeeeeseeeeseeeeeaseeeeeeseeseseeeesesseneeeeees 1 10 Disposing of the computer and the computer s batteries 1 11 General Precautions ccccessneseeeeeeseneeseeenseseeeeseseeeeseseeeeeseeeseneneeenss 1 11 Safety ICONS oiciscscccsicceeesseesesesecvacedaceceeddeeueueciedustiae ci cdeeeedsay dadenedeuduanenes 1 13 Getting Started Equipment hecklist iiien cs vocdeaed fete tnedee aaar an anarai ioina 2 1 CONVENTIONS seiisisniec cue ccntescedaanevcensiecvendecusdeuendnueedunnndtwdsuteesneeduvbeceeuadieenstee 2 1 Dual operating mode 2 cccceceseceeeeeeee eee ee ee eeeeeeeeeeeeneaeeeeeeseeeneeeeeenees 2 2 Using your computer for the first time 2 cse sececeeeeeeeeeeeeeeeeees 2 3 Turming off the POWEF 2 cccceccsticiceesctta ede ceseste cea deceventndeedecttacestiesedeceuc
37. a slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Universal Serial Bus One Universal Serial Bus port which complies to USB 3 0 port the USB 3 0 standard is provided on the right side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices The port with the icon 4 has Sleep and Charge function USB 3 0 port s may work as USB 2 0 port s when operating in USB Legacy Emulation mode The following figure shows the back of computer Figure 3 4 The back of the computer 1 Computer holder Computer holder The holder provides firm support to the computer Underside The following figures show the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer 1 Stereo speakers Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable v
38. a tablet PC and a laptop PC is called tablet mode and laptop mode respectively Using your computer for the first time f i Be sure to read the enclosed Instruction Manual for Safety and Comfort for J information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting TOSHIBA Keyboard Dock Connecting the AC adaptor Turning on the power Initial setup Getting to know Windows Use a virus check program and make sure it is updated regularly 3 1 Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the Hard Disk Drive or other storage media Failure to do so may result in the loss of data Connecting TOSHIBA Keyboard Dock TOSHIBA Keyboard Dock can turn your computer into a laptop for extensibility including a physical keyboard and more
39. al To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan and the processor operation will return to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security i User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password User Password i User s Manual To start the utility click the following items Desktop gt Desktop Assist gt Tools amp Utilities gt Password Utility gt User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords etc Set button Click this button to register a passw
40. al support department for assistance H Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide User s Manual Chapter 7 Appendix Specifications This section summarizes the computer s technical specifications Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body The physical dimensions may vary depending on the model you purchased Size 331 2 w x 215 d x 13 9 h millimeters tablet only 331 2 w x 215 d x 24 7 h millimeters laptop mode not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 20 to 80 95 F noncondensing Non operating 20 C 4 F to 60 C 10 to 90 140 F noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 or 60 Hz cycles per second Computer 19V DC User s Manual 7 1 AC Power Cord and Connectors The power cord s AC input plug must be compatible with the var
41. an experienced radio TV technician for help i Only peripherals complying with the FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s micro HDMI port as well as the micro USB 2 0 port and Universal Serial Bus USB 3 0 port on the TOSHIBA Keyboard Dock Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity User s Manual This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA EUROPE GMBH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can
42. ation In the BIOS setup screen select Advanced gt System Configuration gt Boot Mode gt UEFI Boot Default If you set the Boot Mode as CSM Boot the recovery media created by Recovery Media Creator will NOT be able to restore If you create a recovery image using advanced recovery tools from Control Panel please also make sure to use the default Boot Mode option UEFI Boot in the BIOS setup utility before restoring 1 Insert the Recovery Media into the external Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port 2 Inthe Settings charm click Power and then select Restart 3 Hold down the F12 key and then release this key one second after the computer is power on In tablet mode hold down the Volume up button until the Boot menu is loaded 4 Use the Volume up and the Volume down button to select the appropriate option from the menu according to your actual recovery media and press the Windows button to confirm the selection 5 Amenu will be displayed from which you should follow the on screen instructions If you have previously chosen to remove the recovery partition and are trying to create Recovery Media you will see the following message The Recovery Media Creator can not be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media
43. blem Procedure Output to screenis Please refer to your software s documentation to garbled ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact TOSHIBA Support Internal display panel Apparent computer s display panel problems may be related to the computer s setup and configuration please refer to the TOSHIBA System Settings section for further information Problem Procedure No display Press the function keys to adjust the display priority and to make sure it is not set for output to an external monitor Markings appearon These marks may have come from contact with the the computer s keyboard and Touch Pad while the display panel display panel has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it Hard Disk Drive Problem Procedure Computer does not Check to see whether there is a disc in the external boot from Hard Disk optical disc drive if so remove it and try to start Drive the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings User s Ma
44. c media and USB Flash Memory Please note that some of the disc media may not be compatible with the external optical disc drive connected to your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding Turn on your computer and allow it to load the Windows operating system from the Hard Disk Drive as normal Insert the first blank disc into the external optical disc tray or insert the USB Flash Memory into one available USB port Click Desktop gt Desktop Assist gt Support amp Recovery gt Recovery Media Creator After Recovery Media Creator starts select the type of media and the title you wish to copy and then click the Create button Restoring the pre installed software from your created Recovery Media If the pre installed files are damaged you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below User s Manual E When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost E Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring 1 Launch the BIOS setup utility Please refer to TOSHIBA Setup Utility section for further inform
45. ce n the Portrait mode some drivers utilities may not perform install and uninstall operation If it occurs switch to the Landscape mode to proceed Using the Touch Screen You can use your finger to manipulate icons buttons menu items the on screen keyboard and other items on the touch screen Tap a Ai Press and hold AN Pinch or stretch gt Rotate bi Y Slide 1 User s Manual Simply tap your finger once on the touch screen to activate an item such as an app Press your finger down and leave it there for a few seconds until a white square appears This will show information to help you learn more about an item or will open a menu specific to what you are doing Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out Put two or more fingers on an item and then turn your hand to rotate things in the direction you turn your hand Only some items can be rotated Drag your finger on the touch screen to move through what s on the screen A Swipe to select Quickly slide down an item with your finger such as an app tile to select it This usually opens the app commands Swipe from edge Quickly move your finger in from the edge of the screen without pausing when you first touch it Swipe from the left edge shows your recen
46. close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then click Task Manager The Windows Task Manager window appears 2 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 3 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it The computer will not start Make sure you attached the AC adaptor and power cord cable properly If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the Power indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the DC IN Battery indicator If the indicator is glowing the computer is connected to a live external power source The computer will not load advanced options during startup The advanced option will be loaded when you hold down one of the following keys on the keyboard dock during startup The equivalent button operation in tablet mode are also described Advanced option Key amp button operations BIO
47. computer as long as expected Real Time Clock Problem The BIOS setting and system date time are lost Keyboard Procedure If the battery is completely discharged it will not begin charging immediately in these instances you should wait a few minutes before trying again If the battery still does not charge you should check that the power outlet the AC adaptor is connected to is supplying power this can be tested by plugging another appliance into it If you frequently recharge a partially charged battery the battery might not charge to its full potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options Procedure The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS setup utility by using the following steps 1 Launch the BIOS setup utility Please refer to TOSHIBA Setup Utility section for further information 2 Set the date in the System Date field Set the time in the System Time field 4 Select Exit gt Exit Saving Changes a confirmation message will be displayed 5 Select Yes the BIOS setup utility will end and the computer will restart ia Keyboard problems can be caused by the setup and configuration of the computer please refer to the The Keyboard section for further information User s Manual Pro
48. contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks User s Manual Intel Intel SpeedStep the Intel Anti Theft technology logo Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation AMD the AMD Arrow logo PowerPlay Vari Bright and combinations thereof are trademarks of Advanced Micro Devices Inc 1 1 Windows Microsoft and Windows logo are registered trademarks of Microsoft Corporation The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Toshiba Corporation and its affiliates is under license The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries sMedio and sMedio TrueLink are trademarks or registered trademarks of sMedio Inc Secure Digital and SD are trademarks of SD Card Association QUALCOMM is a trademark of Qualcomm Incorporated registered in the United States and other countries ATHEROS is a trademark of Qualcomm Atheros Inc registered in the United States and other countries Realtek is a registered trademark of Realt
49. ct the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dialog Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you may find that nothing is displayed Be sure to use the function key to select the display device before starting to play video Do not change the display device while playing video Do not change the display device under the following conditions E While data is being read or written E While communication is being carried out Selecting HD Format To select the display mode follow the steps as detailed below Click Desktop gt Desktop Assist gt Control Panel Click Appearance and Personalization Click Display Click Change display settings Click Advanced settings Click List All Modes Select one of the mode at List All Modes NOaORWNS gt Changing the display settings After one or more external displays are connected the operating system can automatically detect identify and setup the display settings You can also manually manage how the external displays will work and change the display settings by pressing P while holding down the Windows za key If you d
50. d Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Memory cards have a limited lifespan so it is important to backup important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the T cards Inserting memory media The following instructions apply to all types of supported media devices To insert memory media follow the steps as detailed below 1 2 Turn the memory media so that the contacts metal areas face up Insert the memory media into the memory media slot on the right side of the computer Figure 4 4 Inserting memory media 1 Memory media slot 2 Memory media Make sure the memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it When inserting the memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doin
51. de must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INC
52. e Read Only Memory Real Time Clock Sony philips Digital Interface Format Secure Digital Secure Digital High Capacity Secure Digital Extended Capacity Synchronous Dynamic Random Access Memory Solid State Drive Thin film Transistor Uniform Resource Locator Universal Serial Bus Wide Area Network Wide Quad High Definition World Wide Web Index User s Manual AC adaptor additional 4 16 connecting 2 6 DC IN 19V jack 3 2 Battery extending life 4 11 monitoring capacity 4 9 real time clock 3 9 4 7 save mode 5 6 types 4 7 Battery indicator Bluetooth 7 6 Cleaning the computer 1 12 Cooling vents 3 2 3 8 DC IN indicator 3 1 DC IN Battery indicator 3 11 Display automatic power off 5 5 opening 2 4 screen 3 7 Display controller 3 10 M Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 Equipment checklist 2 1 External monitor problems 6 12 Hard disk drive automatic power off 5 5 HW Setup accessing window Keyboard function keys 4 5 Function keys F1 F12 4 5 problems 6 6 Windows special keys 4 6 Media care Card care 4 12 memory media card inserting 4 13 removing 4 14 Index 1 User s Manual Memory media slot 4 11 Moving the computer 1 13 MultiMediaCard removing 4 14 Password power on 5 5 Starting the computer by password 5 9 Supervisor 5 8 user 5 7 Pointing Device Touch Pad 3 7 Power conditions 3 11 Hibernation Mode 2 13 panel on off 5 6 Shut Do
53. e BIOS settings To enter the BIOS setup utility follow the steps below 1 Save your work 2 Inthe Settings charm click Power and then select Restart 3 Hold down the Volume down button until TOSHIBA Setup Utility is loaded If TOSHIBA Keyboard Dock is connected the BIOS setup utility can also be launched through the keyboard operation 1 Save your work 2 Inthe Settings charm click Power and then select Restart 3 Hold down the F2 key and then release this key one second after the computer is power on To save the changes and exit the utility press the F10 key and proceed by selecting Yes with the keyboard dock or select Exit gt Exit Saving Changes gt Yes The computer will restart immediately Navigating the utility TOSHIBA Setup Utility can be navigated through the touch screen Some buttons on the computer are also designated to execute the corresponding key function on the keyboard dock Details are described as follows Button Key Function Windows Enter key Proceed or confirm operation Volume up Up arrow key Select an item Volume down Down arrow key Select an item System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items will be described in this section Creating Recovery Media E Restoring the pre installed software from your crea
54. e cess eeseeeeeneeeeeenseneneneees 7 3 Legal FOOtM OOS cic sccsccvececsescentsecteeneseticrcetunene ceceneseusectersesenterdsnemedaadecees 7 13 UG OSS ny wits ass ae re neath aa ata A a aaa a cons 7 15 Index User s Manual Chapter 1 TOSHIBA Legal Regulatory and Safety This chapter states the Legal regulatory and safety information applicable to TOSHIBA computers Copyright Disclaimer and Trademarks Copyright 2013 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein First edition August 2013 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it
55. e encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data H TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility E IEEE 802 11 Standard for Wireless LANs Network Operating Microsoft Windows Networking System Media Access mH CSMA CA Collision Avoidance with Protocol Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to H Country region where the product was purchased m Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Radio Frequency E Band 5GHz 5150 5850 MHz Revision a and n E Band 2 4GHz 2400 2483 5 MHz Revision b g and n The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances H The range of your wireless devices can be affected when the antennas are placed
56. eaker icon on the Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Properties 3 On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Click Desktop and right click on the Speakers icon on the Taskbar and then select Playback devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements tab select the sound effects you would like and click Apply Realtek HD Audio Manager User s Manual You can confirm and change the audio configuration using the Realtek HD Audio Manager To launch the Realtek HD Audio Manager H Click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Realtek HD Audio Manager When you first launch the Realtek HD Audio Manager you will see two device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the Information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when the audio function is not
57. eful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage H Clean the plastics of the computer using a slightly water dampened cloth H You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth User s Manual 1 12 AN Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer Moving the computer While the computer is designed for flexible day to day usage you should exercise a few simple precautions when moving it in order to help ensure trouble free operation Make sure all disk disc activity has ended before moving the computer Turn off shut down the computer Disconnect the AC adaptor and all peripherals before moving the computer The keyboard dock however can be moved when connected Close the display panel not applicable in tablet mode Do not pick up the computer by its display panel Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury Be careful not to subject the computer to impact or shock a
58. ek Semiconductor Corporation DTS the Symbol amp DTS and the Symbol together are registered trademarks and DTS Studio Sound is a trademark of DTS Inc DTS Inc All Rights Reserved All other product names and service names in this manual may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information User s Manual FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna E Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or
59. eneral Allows you to view the current BIOS version or change certain settings back to their default values m Sleep and Charge Allows you to set advanced features for sleep mode hibernate mode and shutdown state amp Display Allows you to select the internal LCD and or external monitor when the computer boots up H Boot Options Allows you to change the sequence in which your computer searches the drives for the operating system E Keyboard Allows you to access the wake on keyboard function or to configure the function keys E USB Allows you to set conditions for USB mg SATA Allows you to set conditions for SATA mg LAN Allows you to set conditions for LAN The settings or options explained here may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes USB Charge Your computer can supply USB Bus power DC5V to the USB port The port with the icon 4 hereinafter called compatible port supports the following feature E USB Sleep and Charge E System ON CDP Charge USB Sleep and Charge User s Manual You can use the Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players Your computer can supply USB bus power DC5V to the compatible p
60. erator User s Manual TOSHIBA Setup Utility TOSHIBA eco Utility TOSHIBA Media Player by sMedio TrueLink TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu based user interface so that you can easily view and change BIOS settings For more information please refer to the TOSHIBA Setup Utility section This computer is equipped with eco mode This mode slightly lowers performance of some devices to reduce electric power consumption You can realize measurable power savings by using it continuously TOSHIBA eco Utility helps control the power consumption of your computer Various information can help you understand your degree of contribution to the environment Furthermore this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower The utility also supports eco charge mode The battery will not be fully charged in this mode thus extending the battery s life cycle It is recommended using the computer with AC adapter connected as the battery operating time is comparatively short in this mode Depending on the usage situation the battery s life cycle might not be extended properly To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt eco Utility For details on TOSHIBA eco utility see the help file This software is a multimedia player
61. eries and or accumulators ps4 Pb Hg Cd The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol By participating in separate collection of batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product These symbols may not stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation Please consult the following website
62. ernation Mode the computer saves the contents of memory to the Hard Disk Drive However for safety sake it is best to save your data manually amp Data will be lost if you disconnect the AC adaptor before the save is completed E Do not switch to Hibernation Mode while transferring data to external media such as USB devices memory media or other external memory devices as data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits E Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition m You can return to your previous working environment immediately when you turn on the computer m Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature m Allows the use of the panel power off feature Starting Hibernation Mode To enter Hibernation Mode follow the steps below 1 Click the Settings charm 2 Click Power and then select Hibernate In order to show Hibernate in Power menu you need to setup according to the following steps 1 Click Desktop gt Desktop Assist gt Control Panel gt System and Security gt Power Options 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown setting
63. es 2 11 The Grand Tour Front with the display closed cccsccceseeeseeeeeeseeeeeeeeesenseeeeeeeeneneneees 3 1 Left SiC oo eeceeeeceseeceseseeeeseeneeeseeseseceeeascaeeeeseeeeneeeeeaseanseeeeaesaseeeesseenaneneeeen 3 2 Right Sid sosssissescivesceseteiesadestencoteassseeuateressitectedesauasuicetcnesbuteewivestueadiecsdustes 3 3 Bak O tava dasesiedsevasles evvauesdensedscaucceaasadieeaabendidaweteeuanveunters 3 4 Underside 0 eecceseneeeeeeeeeeceeeeeseeeeeeeeeeeseeeeeseeeensceeesseenseeneaesnseeeeeeeenaneneaees 3 5 Front with the display open 2 ccsc s eceeeeeeeeeeceeeeeeeeeeeeeeeeeeeneeeeeeeees 3 5 Internal Hardware Components 2 ccceeeeeeeee cece eeeeeeeeeeseeeseeeeeeeees 3 8 Intel Display Power Saving Technology ccssceeseeneeeeenseneeees 3 10 Power Condition Descriptions ecccessseseeeeeeseeeeeeseeseeeeeesesseneeenees 3 11 Operating Basics Operating in Tablet Mode 2 s cccceceeeeeeceeeeeeeeeeeeeeeseeaeeeeeeseeseeeeeenes 4 1 Using the Touch Screen eeccccseeeeeeeeneeeeeeeeeeseeeeeseeeeeeeeeseeseeeseeeeneneeeeees 4 2 Using the Touch Pad 2 2 nechidieee ne ental 4 3 THe Keyboard i caa Sees dah cats adc ac aaa aaaea arua Nae naaa 4 4 Battery E N EE E A 4 7 Memory media sasis cesse ce ctckectess cs ceeesentececceceaueasccusseneanceedeensaueneeceds 4 11 External display ispirni iiaa aaa aa aaa aa aaaea aiad 4 14 Optional TOSHIBA Accessories sssssssessssrusennnren
64. et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met USA Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Refer to the FCC information section for the detailed information This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health User s Manual Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to an a
65. g so may cause data to be lost Push the memory media gently until you hear a click User s Manual Removing memory media The following instructions apply to all types of supported media devices To remove memory media follow the steps as detailed below 1 Click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar Point to memory media and click the left Touch Pad control button Push the memory media until you hear a click to partially release it Grasp it and pull it out of the slot E AYN If you remove the memory media or turn off the power while the computer is accessing the memory media you may lose data or damage the media E Do not remove the memory media while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the memory media could be lost E Do not remove only the miniSD microSD Card while leaving the adaptor in the memory media slot External display Your computer video capabilities can be enhanced with additional displays External displays allows you to share your desktop or extend the desktop area Connecting an external display User s Manual Your computer comes with a built in display but you can also connect other external displays via available ports on the computer The HDMI port HDMI High Definition Multimedia Interface port digitally transfers both video and audio data without reducing the quality HDMI c
66. gt Desktop Assist gt Control Panel gt System and Security gt Power Options Display automatic This feature automatically cuts off power to the power off 1 computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options HDD automatic power This feature automatically cuts off power to the off 1 Hard Disk Drive when it is not accessed for a specified time with power being restored when the Hard Disk Drive is next accessed This can be specified in the Power Options System automatic This feature automatically shuts down the system Sleep Hibernation into either Sleep Mode or Hibernation Mode Mode 1 when there is no input or hardware access for a specified time This can be specified in the Power Options Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to your computer User s Manual 5 5 User s Manual Intelligent power supply Battery save mode Panel power on off 1 Low battery automatic Hibernation Mode Sleep Mode Hibernation Mode USB Wakeup function A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor
67. h either setting the computer will automatically shut down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shuts Leave the computer off until the it reaches room down automatically temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN Battery indicator Please refer to the Power Condition Descriptions section for further information Problem Procedure AC adaptor doesn t Check the connections to make sure that the power the computer power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the battery you should check the status of the Battery indicator Problem Procedure Battery doesn t The battery may be discharged connect the AC power the computer adaptor to recharge the battery User s Manual 6 5 Problem Battery doesn t charge when the AC adaptor is attached Battery doesn t power the
68. h Resolution On state this app may be closed m Photos uploaded to SkyDrive are limited to a maximum resolution of 2048 x 2048 pixels Any photo over that resolution will be scaled proportionally to a maximum size of 2048 x 2048 pixels m This app doesn t support DMS E The playback of some media files may not be normal by this player This may also happen when using Windows Media Player and Video app User Interface and operational procedures might differ depending on the application version Please refer to the Help of TOSHIBA Media Player by sMedio TrueLinkt for details Opening TOSHIBA Media Player by sMedio TrueLink Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual Use the following procedure to open TOSHIBA Media Player Online help When TOSHIBA Media Player is running click Help of the Settings charm TOSHIBA PC Health Monitor User s Manual The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health for models with battery and the system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected information includes device operation time and number of actuations or status changes i e number of power button and F
69. he important safety precautions in order to handle your memory media Points to note about microSD SDHC SDXC memory cards microSD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on other device and you may not reproduce any copyrighted material except for your personal enjoyment The supported maximum capacity of memory card is 64GB Memory media format i New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting microSD SDHC SDXC memory cards microSD SDHC SDXC memory cards are sold already formatted in conformity to specific standards If you reformat an microSD SDHC SDXC memory card be sure to reformat it with a device such as digital camera or digital audio player that uses microSD SDHC SDXC memory cards not with the format command provided within Windows Should you need to format all areas of the memory card including the protected area you will need to obtain an appropriate application that applies the copy protection system Media care User s Manual Observe the following precautions when handling the card H Do not twist or bend cards Do not expose cards to liquids or store in humid areas or lay media close to containers of liqui
70. how you are User s Manual 4 8 using the computer if you make heavy use of external devices for example the battery might scarcely charge at all during operation Battery charging notice The battery may not begin charging immediately under the following conditions m The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F E The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions E The battery has not been used for a long time E The battery has completely discharged and been left in the computer for a long time In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the DC IN Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity i User s Man
71. iewing angle for you User s Manual 3 5 Figure 3 6 The front of the computer with the display panel open 1 Wireless communication antennas 8 Release latch not shown 2 Microphone 9 Keyboard 3 Web Camera LED 10 Touch Pad 4 Web Camera 11 Touch Pad control button 5 Ambient light sensor 12 Touch Pad control button 6 Display screen 13 Windows button 7 Computer holder Provided with some models Product appearance depends on the model you purchased Wireless Some computers in this series are equipped with communication the Wireless LAN Bluetooth antennas antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section Microphone The built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information Web Camera LED The Web Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool User s Manual 3 6 i E Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Ambient light sensor
72. in Sweden Switzerland UK USA Legal Footnotes Non applicable Icons CPU User s Manual Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions use of certain external peripheral products Huse of battery power instead of AC power E use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections muse of complex modeling software such as high end computer aided design applications muse of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or gt 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model contact TOSHIBA support for details CPU performance may also vary from specifications due to design configuration Under some conditions your computer product may automatically
73. in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment Chapter 2 Getting Started This chapter provides an equipment checklist and basic information to start using your computer Some of the features described in this manual may not function properly if you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items m TOSHIBA Portable Personal Computer E TOSHIBA Keyboard Dock E AC adaptor and power cord 2 pin plug or 3 pin plug Documentation E User Information Guide E Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk Some models are equipped with a Solid State Drive Drive SSD instead of a hard disk drive In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated Click m Tap the Touch Pad or click the left Touch Pad control button once laptop mode mH Left click the mouse once Tap the touch screen once User s Manual 2 1 Dual operating mode User s Manual Right click Double click Charm Des
74. injury Carefully clean the dust on the cooling vents surface using a soft cloth Left side The following figure shows the left side of the computer ece DC IN 19V User s Manual Figure 3 2 The left side of the computer g es we E 1 DC IN 19V jack dock 2 Stereo speakers 4 Power button 5 DC IN 19V jack tablet 3 Force shutdown hole tablet DC IN 19V jack Stereo speakers The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Force shutdown hole O Power button Right side Insert a slender object such as a needle into this hole to force a shut down when the computer is hung Press this button to turn the computer s power on or off The following figure shows the right side of computer Figure 3 3 The right side of the computer e ree 1 Volume up down button 5 Memory media slot 2 Headphone Microphone combo jack 6 Stereo speakers 3 Micro HDMI port 4 Micro USB 2 0 port Volume up down buttons Headphone Microphone combo jack gt D Horm Micro HDMI port oes Micro USB 2 0
75. ious international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Wire size Minimum 0 75 mm Current rating Minimum 2 5 amperes Certification agencies User s Manual China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type HOSVVH2 F or HO3VVH2 F and for three conductors power cord must be VDE type HOSVV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part Il The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability T The Wireless LAN is compatible with other LAN systems Direct Se
76. isconnect the external display before you turn the computer s power off be sure to switch to the internal display Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you 1 Not all the accessories are available in your region Please contact your J reseller or TOSHIBA dealer for more information Sound System and Video mode This section describes some of the audio control functions User s Manual 4 16 Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows H To launch the Volume Mixer utility click Desktop and right click on the speaker icon on the Taskbar and then select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slider m To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right click on the sp
77. it does not interfere with any of the equipment listed above User s Manual 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 34 Ll 2 4 This equipment uses a frequency of 2 4GHz DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 4 The interference range of this equipment is less than 40m This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems arwWNs gt 3 Indication for Bluetooth The indication shown below appears on this equipment 1 2 3 2 4 This equipment uses a frequency of 2 4 GHz FH This equipment uses FH SS modulation 1 The interference range of this equipment is less than 10m This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems PONS 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel IEEE802 11b g n IEEE802 11a n ac 8 Device Authorization This device obtains the Technical Regu
78. it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly keyboard Hard Disk Drive display panel Touch Pad Touch Pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see Do you hear any beeps if so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear Record your observations so you can describe them in detail to TOSHIBA Support Software The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation
79. ition to the information in this section please also refer to the documentation supplied with your USB device User s Manual Problem Procedure USB device does not Remove the USB device from the computer and work then reconnect it to a free port in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Press the function keys to increase or decrease volume Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is In this instance you may be experiencing feedback heard from either the internal microphone or an external microphone connected to the computer please refer to Sound System and Video mode for further information Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Operating Basics and to the documentation supplied with your monitor fo
80. ktop Start screen Apps view Click the right Touch Pad control button once laptop mode m Right click the mouse once Press and hold on the touch screen E Tap the Touch Pad or click the left Touch Pad control button twice laptop mode m Left click the mouse twice E Tap the touch screen twice By swiping in from the right edge of the touch screen or pointing the mouse pointer to the lower right or upper right corner of your screen you will find a list of charms Search Share Start Devices and Settings Click the Desktop tile from the Start screen to access the desktop You can go back to the Start screen from an app or the desktop by the following ways H Click the Start charm m Move the mouse pointer all the way into the lower left corner of the screen and then click the Start button SH E Use the Windows logo key SH on your computer or TOSHIBA keyboard dock For detailed information please refer to the Windows Help and Support You can find all of your apps including desktop programs in the Apps view To get to the Apps view m Move the mouse pointer and then click the icon in the lower left of the screen H Slide up from the middle of the Start screen only for touch screen models The computer is provided with a TOSHIBA Keyboard Dock and support dual operating mode it can be easily converted from a tablet PC toa laptop PC Throughout this manual operating your computer as
81. l Footnotes section User s Manual 3 9 Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time Therefore software written for a given video mode will run on any computer that supports that mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes section Intel Display Power Saving Technology User s Manual Intel GPU models may include the Display Power Saving Technology feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is E running under battery mode H using the internal LCD display only The Display Power Saving Technology feature is enabled as the factory default If you want to disable this feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel HD Graphics Control Panel Intel Graphics and Media Control Panel You can access this control panel in the following way Right click on the desktop and click Graphics Properties In Intel HD Graphics Control Panel 1 Click Power and select On battery 2 C
82. lation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japan E Intel Centrino Wireless N 7260 Wireless LAN and Bluetooth The Name of the radio equipment 7260HMW BN DSP Research Inc Approval Number D130020003 m Atheros QCWB335 Wireless Network Adapter b g n and Bluetooth The Name of the radio equipment QCWB335 DSP Research Inc Approval Number D120156003 H Intel Centrino Wireless AC 3160 Wireless LAN and Bluetooth The Name of the radio equipment 3160HMW DSP Research Inc Approval Number D130091003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices A User s Manual This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in the countries regions which are not listed in the table below please contact TOSHIBA Support As of August 2013 Austria Cyprus Finland Hong Kong Indonesia Korea Luxemburg Norway Belgium Czech Rep France Hungary Ireland Latvia Malta Philippines Bulgaria Denmark Germany Iceland Italy Liechtenstein Monaco Poland Canada Estonia Greece India Japan Lithuania Netherlands Portugal Romania Slovak Republic Slovenia Spa
83. lected In this situation disable and stop using this function Some external devices cannot use Auto Mode As for the specifications of the external devices please contact the device s manufacture or check the specifications of the external device thoroughly before use Always use the USB cable that was included with your USB device Function under Battery Mode This option can be used to enable disable sleep and charge under battery mode It also displays the remaining battery capacity Move the slider to enable or disable this function Enabled Enables Sleep and Charge function under battery mode Disabled Enables Sleep and Charge function only when the AC adaptor is connected Disable features when Specifies the lower limit of remaining battery life the battery level by moving the slider bar If the remaining battery reaches life falls below the setting the Sleep and Charge function will be stopped This setting is only available when the Function under Battery Mode is enabled System ON CDP Charge 1 User s Manual This function enable disable CDP Charging Downstream Port to use rapid USB charge while the computer is powered on When System ON CDP Charge Mode is enabled your computer can supply USB bus power DC5V 1 5A to the compatible ports while the computer is turned on To set System ON CDP Charge Mode click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings gt USB
84. lick Off under Display Power Saving Technology 3 Click Apply If you want to enable this feature under the conditions mentioned above click On under Display Power Saving Technology In Intel Graphics and Media Control Panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Clear the Display Power Saving Technology check box 4 Click OK If you want to enable this feature under the conditions mentioned above select the Display Power Saving Technology check box Power Condition Descriptions Power conditions i The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected and what the charge level is for that battery The LED in the table below refers to the DC IN Battery indicator AC adaptor connected AC adaptor not connected Battery fully charged Battery partially charged or no charge Remaining battery capacity is above low battery trigger point Remaining battery capacity is below low battery trigger point Remaining battery capacity is exhausted DC IN Battery indicator Check the DC IN Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted User s Manual Flashing amber Amber Power on Power off no operation Operates e No charge e No charge e LED
85. lt others be prepared to describe the problem in as much detail as possible Preliminary checklist User s Manual You should always consider the simplest solution first the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem m Make sure you turn on all peripheral devices before you turn on the computer this includes your printer and any other external device you are using H Before you attach an external device you should first turn the computer off then when you turn the computer back on again it will recognize the new device m Make sure all optional accessories are configured properly in the computer s setup program and that all required driver software has been loaded please refer to the documentation included with the optional accessories for further information on its installation and configuration Check all cables to ensure they are correctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Always try to make detailed notes of your observations and keep them ina permanent error log this will help you to describe your problems to TOSHIBA Support In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem User s Manual Sometimes the computer will give you clues that can help you identify why
86. m Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer m Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents m Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment User s Manual Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from E Dust moisture and direct sunlight m Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones m Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters E Extreme heat cold or humidity Liquids and corrosive chemicals Stress injury Carefully read the nstruction Manual for Safety and Comfort It contains
87. nd is a premium audio enhancement suite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment DTS Studio Sound provides the following features E Advanced audio rendering to match 2D and 3D video content for enveloping surround sound m Accurate placement of audio cues for immersive surround sound from any PC speaker configuration desktop speakers or headphones E Broad sweet spot with elevated sound image Maximum volume output delivering maximum volume without creating clipping or distortion H Dialog enhancement for clear and intelligible vocals E Bass enhancement for rich low frequency production H High frequency definition for crisp details Consistent volume level across content To access the utility Click Desktop gt Desktop Assist gt Media amp Entertainment gt DTS Studio Sound U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Desktop gt Desktop Assist gt Control Panel gt Appearance and Personalization gt Display gt Change display settings i If you are running some applications for example a 3D application or video J playback you may see some disturbance flickering or frame dropping on
88. ns at the click of your mouse In the Windows Store you can search for and browse thousands of apps all grouped into easy to find categories Sign in options Windows offers a number of sign in options including Password F9 PIN and Picture password authentication to prevent from unauthorized access You are allowed to select an option on the Windows login screen by clicking sign in options if you have multiple sign in methods set for a user account Password authentication is the default sign in option Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode A User s Manual When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 Ifyou have entered data either save it to the Hard Disk Drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc f you turn off the power while a disk disc is being accessed you may lose data or damage the disk m Never turn off the power while an application is running Doing so could cause loss of data m Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss 3 Click the Settings charm 4 Click Power and then select Shut
89. nserve battery power if you are frequently turning the computer off and on m Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power E The environmental temperature operating time decreases at low temperatures Batteries exhausted time User s Manual When you turn off the power of your computer with batteries fully charged the batteries will be exhausted within the following approximate period in tablet mode Tablet mode Battery type Sleep Mode Shut Down Mode Battery pack 23 56Wh 2 about 3 days about 45 days cell RTC battery about 30 days about 90 days Laptop mode Battery type Sleep Mode Shut Down Mode Two battery packs about 5 days about 45 days 23 56Wh 2 cell RTC battery about 30 days about 90 days Extending battery life To maximize the life of your battery packs At least once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the DC IN
90. nual 6 7 Problem Slow performance Memory Media Card Procedure The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive Please refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last resort you should reformat the Hard Disk Drive and then reload the operating system and all other files and data If you are still unable to resolve the problem contact TOSHIBA Support For further information please refer to Operating Basics Problem Memory media card error occurs You cannot write to a memory media card You cannot read a file Pointing device Procedure Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information Remove the memory media card from the computer and check to ensure that it is not write protected Check to ensure the required file is actually on the memory media card that is inserted into the computer If you are still unable to resolve the problem contact TOSHIBA Support If you are using a USB mouse you should also refer to both the USB mouse section and the documentation supplied with your mo
91. oblem contact TOSHIBA Support USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work The on screen pointer moves too fast or too slow The on screen pointer moves erratically USB device Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support In add
92. ompatible external display devices including televisions can be connected via the HDMI port To connect an HDMI compatible display device follow the steps as detailed below As the port operation of all HDMI display devices have not been confirmed some HDMI display devices may not function properly To connect a device to the HDMI out port you must purchase a suitable HDMI cable 1 Plug one end of the HDMI cable into the HDMI port of your HDMI display device T User s Manual 2 Plug the other end of the HDMI cable into the micro HDMI port on your computer Figure 4 5 Connecting the HDMI port on the computer AN ONS 1 Micro HDMI port 2 HDMI cable Type D connector Please do not plug unplug an HDMI display device under the following conditions m The system is starting up E The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you re plug the HDMI cable again When you change the display output device the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps 1 Click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Sound 2 In the Playback tab sele
93. ompatible with radio systems in most countries in the world Radio Regulatory Information User s Manual Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other The Wireless device must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This product complies with the following radio frequency and safety standards Europe Restrictions for Use of 2400 0 2483 5MHz Frequencies in Europe France Italy Luxembourg Norway Russian Federation Outdoor use limited to 10mW e i r p within the band 2454 2483 5MHz Implemented Implemented Military Radiolocation use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required General authorization required for network and service supply This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy Luxembourg Implemented For private use a general authorization i
94. omponent serial numbers and will track specific activities related to their usage To access this utility click Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor For details on TOSHIBA PC Health Monitor see the help file The plug in lets you upconvert wmv and mp4 videos on Windows Media Player For more information please refer to the TOSHIBA Resolution Plug in for Windows Media Player Help To access it click Desktop gt Desktop Assist gt Media amp Entertainment gt TOSHIBA Resolution Plug in for Windows Media Player Help TOSHIBA Audio TOSHIBA Audio Enhancement provides you the Enhancement function of audio source filtering earphone audio enhancement or speaker audio enhancement To change the settings click Desktop gt Desktop Assist gt Media amp Entertainment gt Audio Enhancement 3 You may not have all the software listed above depending on the model J you purchased To access the setup files of the drivers utilities click Applications and Drivers in the Apps view TOSHIBA Media Player by sMedio TrueLink application is not included in the setup files above but can be downloaded from Windows Store Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options click Desktop
95. ord After a password is set you will be prompted to enter it when you start the computer m After you set the password a dialog box will be displayed asking whether you want to save it to other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text will be displayed together with the prompt asking you to enter a password 7 You can launch the BIOS setup utility to set change or delete the HDD J Password or HDD Master Password Please refer to TOSHIBA Setup Utility section for fur
96. ord manually follow the steps as detailed below 1 Turn on the power as described in the Getting Started section The following message will appear in the screen Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the computer shuts off In this case some features that can power on the computer automatically Wake up on LAN Task Scheduler etc may not work You must turn the computer back on to retry password entry TOSHIBA System Settings TOSHIBA System Settings is the TOSHIBA configuration management tool available through the Windows operating system To run TOSHIBA System Settings click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window User s Manual i Some options shown in grey are possible to confirm their status TOSHIBA System Settings screen may have the following tabs m G
97. ort even when the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state To set USB Sleep and Charge feature click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings gt Sleep and Charge Move the slider to enable or disable the Sleep and Charge function il E The Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device E When Sleep and Charge function is enabled USB bus power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use E Using the sleep and charge function to charge external devices will take longer than charging the devices with their own chargers E f Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer while using Sleep and Charge function E External devices connected
98. pearance depends on the model you purchased 3 Plug the power cord into a live wall outlet the DC IN Battery indicator should glow Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Power Condition Descriptions section for more information A Never keep your body too close to the computer while turning on the power 1 E After you turn on the power for the first time do not turn it off until you DI have set up the operating system User s Manual 2 8 Volume cannot be adjusted during Windows Setup 1 Press the computer s power button Figure 2 8 Turning on the power laptop mode 1 Power button Computer appearance depends on the model you purchased Figure 2 9 Turning on the power tablet mode 1 Power button Computer appearance depends on the model you purchased Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system T When it is displayed be sure to read the License Terms carefully User s Manual 2 9 Getting to know Windows Oo Q 0 User s Manual For detailed information on what is new and how to operate Windows please refer to the Windows Help and Support Start screen The Start screen is the launching pad for everything you can do in the
99. pending on usage Battery may not charge while computer is consuming full power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer Hard Disk Drive HDD Capacity LCD User s Manual 1 Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configuration applications power management
100. pproved E Industrial Environments e g environments where a mains voltage of 380 V three phase is used m Medical Environments Automotive Environments E Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be E Interference with other devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the case of automobiles or aircraft the manufacturer or airline respectively should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information Japan Only CORBIS PIABRAMRE CT COREL Ria TCE FASS Cee BW CLCWETA CORBMNISAPTLE VAL SB ICIEL CRA SNSC SMBS SROTCEMHVET Friar BABE gt TELL RY RWSL TEAL VCCI B Canadian regulatory information Canada only This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio In
101. pproved low power radio frequency devices Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Australia and New Zealand regulatory compliance This equipment incorporates a radio transmitting device in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before using this equipment ensure that
102. ptor to the computer always follow the steps in the exact order as described in this User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to the AC adaptor Figure 2 4 Connecting the power cord to the AC adaptor 2 pin plug PRS Figure 2 5 Connecting the power cord to the AC adaptor 3 pin plug F e Cio y Either a 2 pin or 3 pin adaptor cord will be included with the computer I depending on the model User s Manual 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack Figure 2 6 Connecting the DC output plug to the computer laptop mode 1 DC IN 19V jack 2 DC output plug Figure 2 7 Connecting the DC output plug to the computer tablet mode B 1 DC IN 19V jack 2 DC output plug Computer ap
103. quence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to E The IEEE 802 11 Standard on Wireless LANs Revision a b g n b g n or Revision a b g n ac as defined and approved by the Institute of Electrical and Electronics Engineers Bluetooth Modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to H Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group E Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth User s Manual and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please visit http Avww pc support global
104. r further information User s Manual 6 11 Problem Monitor does not turn on No display Display error occurs Wireless LAN User s Manual Problem Cannot access Wireless LAN Procedure After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet Try adjusting the contrast and brightness controls on the external monitor Press the function key in order to change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press the function key to re set the display panel and external monitor to clone mode Check that the cable connecting the external monitor to the computer is firmly attached
105. rdware access for the time period set by the System Sleep Mode feature E Allows the use of the panel power off feature Executing Sleep Mode You can enter Sleep Mode in one of three ways E Inthe Settings charm click Power and then select Sleep m Close the display panel Please note that this feature must be enabled within the Power Options m Press the power button Please note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left off when you shut down the computer When the computer is in Sleep Mode the Power indicator will blink white fyou are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions H Power is turned back on immediately after shutting down E Memory circuits are exposed to static electricity or electrical noise Hibernation Mode User s Manual The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer T User s Manual E Save your data While entering Hib
106. restoration through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 2 Click Update and recovery under PC settings and then click Recovery 3 Click Get started under Remove everything and reinstall Windows 4 Follow the on screen instructions to finish the recovery User s Manual 5 19 Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process Resolving problems will be much easier if you observe the following guidelines H Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem m Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurred Make a screenshot of the current display Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consu
107. rts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 Ifyou include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tih cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIR
108. s 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Power Options and then click Choose what the power button does or Choose what closing the lid does 2 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 2 15 Chapter 3 The Grand Tour This chapter identifies the various components of the computer it is recommended that you become familiar with each before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section T Please handle your computer carefully to avoid scratching or damaging the surface Front with the display closed The following figure shows the front of the comp
109. s required if WAS RLAN s are used outside own premises General authorization required for network and service supply Russian Limited Federation e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Restrictions for Use of 5470 5725MHz Frequencies in Europe Italy Luxembourg Implemented Russian Limited Federation For private use a general authorization is required if WAS RLAN s are used outside own premises General authorization required for network and service supply e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4GHz and 5GHz channel limitations apply for outdoor usage The user should use the
110. s smaller When the scaling is larger less information will appear on the display simultaneously but the text size becomes larger You can install Split Screen utility by yourself Split Screen utility enables you to create multiple display zones on a screen and to fit the active windows to within those zones Resolution is an image processor that performs high quality image enhancements such as Color Correction and Sharpness on video playbacks This feature is only provided with some models To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt Display Utility For details on this utility see the help file This utility allows you to set a password in order to restrict access to the computer To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt Password Utility This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings For more information please refer to the TOSHIBA Setup Utility section TOSHIBA HDD Accelerator is a utility that can improve hard drive access performance by using part of the main memory of the computer as a cache To access this utility click Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings gt HDD Accel
111. shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions in your product documentation Contact TOSHIBA technical service and support refer to TOSHIBA support section for more information 64 Bit Computing Certain 32 bit device drivers and or applications may not be compatible with a 64 bit CPU operating system and therefore may not function properly Memory Main System Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors Battery Life Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies de
112. splay resolution FN Z FN Z Turns the keyboard backlight on or off This function is supported with some models Some functions will show the toast notification at the edges of the screen Those toast notifications are disabled at factory default You can enable them in the Function Key application To access it click Desktop gt Desktop Assist gt Tools amp Utilities gt Function Key Windows special keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start screen while the application key has the same function as the secondary right mouse button ao am This key activates the Windows Start screen E This key has the same function as the secondary right mouse button Touch keyboard User s Manual Touch keyboard is an on screen virtual keyboard allowing you to type on the touch screen Touch keyboard provides a full size keyboard a thumb keyboard with keys split on either side of the screen and it can also switch to a handwriting panel Battery To use the touch keyboard tap in an area where you can type The keyboard will open automatically To manually open the touch keyboard please follow either of the below E Inthe Settings charm click Keyboard gt Touch keyboard and handwriting panel Click the keyboard icon in the taskbar of your Windows desktop This section explains battery types use recharging methods and handling
113. ted Recovery Media E Restoring the pre installed software from the Recovery Hard Disk Drive Creating Recovery Media T User s Manual This section describes how to create Recovery Media E Be sure to connect the AC adaptor when you create Recovery Media m Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Donot use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance Hard Disk Drive access speed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the media Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand A recovery image of the software on your computer is stored on the Hard Disk Drive and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application will allow you to choose from a variety of different media onto which the recovery image can be copied including dis
114. terference Regulation of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations provide that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la class B respecte toutes les exgences du R glement sur le mat riel brouileur du Canada Following information is only valid for EU member States Disposal of products User s Manual s The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product A Disposal of batt
115. ther information AN E If you forget your HDD User Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data may not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Desktop gt Desktop Assist gt Tools amp Utilities gt Password Utility gt Supervisor Password This utility lets you do the following User s Manual H Register or delete the Supervisor Password E Specify restrictions for general users Starting the computer using a password If you have already registered a user password there is one way to start the computer m Enter the password manually The password is necessary only if the computer was shut down in Hibernation mode or boot mode It is not needed in Sleep mode and Restart To enter a passw
116. tically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer m Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor m Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC ada
117. tly opened apps and so on Swipe from the right edge opens or closes the Charms Search Share Start Devices Settings Swipe from the top or bottom edge opens or closes the app command bar For details and more advanced touch screen gestures to interact with Windows operating system please refer to Help and Support E Do not press or push with excess force on the touch screen m Do not apply excess force when cleaning the touch screen m Never touch the screen with a sharp object such as a ball point pen which may scratch or damage the surface Using the Touch Pad The Touch Pad located on the TOSHIBA Keyboard Dock may support the following gestures Tap Tap once on the Touch Pad to activate an item AN such as an app CN Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click f Pinch or stretch Place two or more fingers down on the Touch 4 X Pad and move them toward each other pinch or away from each other stretch This will show User s Manual different levels of information or visually zooms in or out t Two Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad This allows you to operate the scroll bars of a window Swipe Quickly move your finger in from the edge of the N Touch Pad without pausing when you first touch it
118. toshiba com if you have any questions about using Wireless LAN or Bluetooth Module In Europe visit http www toshiba europe com computers tnt bluetooth htm Wireless Devices and your health Wireless products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless products are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include H Using the Wireless products equipment on board of airplanes or E In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless
119. u leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu energystar org or http www energystar gov for more information regarding the ENERGY STAR Program Disposing of the computer and the computer s batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general precautions below and to note the cautions included in the text of the manual Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following
120. ual Remaining battery power can be monitored using the following methods m Clicking the battery icon on the Taskbar m Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on this together with the current power consumption Please be aware that the actual remaining operating time may differ Slightly from the calculated time With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed E Screen brightness E System Sleep Mode m System Hibernation Mode m Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk drives How much charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power m Whether you enable Sleep Mode which can co
121. uction may cause damage to the computer or result in minor injury Do not press or push with excess force on the display screen Do not lift the computer by the display screen Do not close the computer with pens or any other objects left in between the computer and the keyboard dock Please be careful not to hurt your fingers when you are docking the computer to the keyboard dock Never remove the computer without unlocking by the release latch otherwise it may cause damage to the computer Never turn the computer holder without the computer docked otherwise it may cause damage or possibly result in mechanical malfunction To disconnect and remove the computer from the keyboard dock follow the steps below Disconnect and remove all peripheral devices and cables connected to the computer 2 Slide and hold the Release latch to the left unlock position and then slowly lift the computer to release it from the computer holder and completely off the keyboard dock Figure 2 3 Removing the computer from the keyboard dock 1 Release latch 2 Computer holder Computer appearance depends on the model you purchased Connecting the AC adaptor A User s Manual Connect the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can automa
122. unction keys mode as Special function mode or Standard F1 F12 mode by clicking Desktop gt Desktop Assist gt Tools amp Utilities gt System Settings gt Keyboard Special function mode allows you to use special functions without pressing the FN key Special function mode F1 F2 F3 F4 F5 F6 F7 F8 Standard F1 F12 mode FN F1 FN F2 FN F3 FN F4 FN F5 FN F6 FN F7 FN F8 Function Launches the help file supplied with the software Decreases the computer s display panel brightness in individual steps Increases the computer s display panel brightness in individual steps Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Enables or disables the Touch Pad Moves media backward Plays or pauses media playback Moves media forward i Special Standard F1 Function function mode F12 mode F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the computer s volume F11 FN F11 Turns the sound on or off F12 FN F12 Turns the Airplane mode on or off FN 1 FN 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows FN 2 FN 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN Space FN Space Changes the di
123. urrnnnrnnnnrnnnnrnnnn nenne 4 16 Sound System and Video mode ccesecesseneeeeeeenseeeeseeeneeeeeeneneeeeeees 4 16 Chapter 5 Chapter 6 Chapter 7 User s Manual Utilities and Advanced Usage Utilities and Applications cccceeceseeee cece eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 5 1 Special features cccccccssice cepessseesnctececansedacaveasseds kaana iaaii daaa iadaaa danai 5 5 TOSHIBA Password Utility cceesssseeeeeseeeeeseeenseeeeeeesensneneenenssneeenes 5 7 TOSHIBA System Settings c cee sseeeeeseeeeeeeeeeneeeeeeseeneneseeeenseeeenes 5 9 USB Charge cciiciciessececsctedcanencev saci a aaa aaaea 5 10 TOSHIBA Media Player by sMedio TrueLink cccsseesseeeeeeees 5 13 TOSHIBA PC Health Monitor ccsccsecsceseeeeeeeeseneeeeeeeeeeeseneeseeeeenes 5 14 TOSHIBA Setup Utility joi ciciccccs steht cle steers sl eas 5 15 System Recovery ue ccccceeccesseeeeeseeeseeeeeeseeeesesenseseeeesuseeeeeaseneeeeseesensoneenss 5 16 Troubleshooting Problem solving process cccceeeeseeeeeeeeeeeeeeeeeeeeseeeeeeseeeesnaeeeeeeees 6 1 Hardware and system Checklist 222 ccccesseecceeeeeeseeeeeeeeeeeeneeeeeeeeees 6 4 TOSHIBA support cs csiseeececec sce seceen sated cetedt eabeeececateneaciincsesanbsoeenscteneennes 6 13 Appendix Specifications eee 7 1 AC Power Cord and Connectors ccccceeecessneeseseeeeeeeeeesseeesseeeeeseeees 7 2 Information for Wireless Devices ccseecnesee
124. use User s Manual Touch Pad Problem The Touch Pad does not work On screen pointer does not respond to pointing device operation Double tapping Touch Pad does not work The on screen pointer moves too fast or too slow The reaction of Touch Pad is either too sensitive or not sensitive enough Procedure Check the Device Select settings Click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse In this instance the system might be busy Try moving the mouse again after waiting a short while In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK Adjust the touch Sensitivity To access it click Desktop gt Desktop Assist gt Control Panel gt Hardware and Sound gt Mouse If you are still unable to resolve the pr
125. uter with its display panel in the closed position Figure 3 1 Front of the computer with display panel closed 00000000000000000 Doonan X 1 DC IN Battery indicator 3 Wireless communication indicator 2 Power indicator 4 Cooling vents Provided with some models Product appearance depends on the model you purchased mi DC IN Battery The DC IN Battery indicator shows the condition indicator of the DC IN and the battery s charge white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor Please refer to the Power Condition Descriptions section for more information on this feature User s Manual 3 1 Wp A Power indicator Wireless communication indicator Cooling vents The Power indicator glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will blink white The Wireless communication indicator glows amber when the Bluetooth or Wireless LAN functions are turned on Only some models are equipped with Bluetooth and Wireless LAN functions The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious
126. white e LED white e Operates Quick charge e Charge e LED amber e LED amber e Operates e LED off e Operates LED flashes amber Computer shuts down The battery charge is low The AC adaptor must be connected in order to recharge the battery Indicates the AC adaptor is connected and the battery is charging Power indicator User s Manual White No light Indicates the AC adaptor is connected and the battery is fully charged Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Blinking white No light Indicates power is being supplied to the computer and the computer is turned on Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition Under any other conditions the indicator does not light Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it Operating in Tablet Mode
127. wn mode 2 11 Sleep Mode 2 12 turning off 2 11 turning on 2 8 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 11 Hardware and system checklist 6 4 HDD 6 7 6 8 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 5 Real Time Clock 6 6 Sound system 6 11 TOSHIBA support 6 13 Touch Pad 6 9 USB device 6 10 USB mouse 6 10 Recovery hard disk drive 5 19 Recovery Media 5 17 Restarting the computer 2 12 Sleep Mode setting 2 12 System automatic 5 5 Sound system problems 6 11 TOSHIBA Desktop Assist 5 1 TOSHIBA Display Utility 5 2 Touch Screen USB device problems 6 10 Video mode 4 19 Video RAM 3 9 Index 2 W Web Camera 3 6 Wireless communication 7 4 User s Manual Index 3
128. www toshiba europe com computers info reach for information about the presence in our articles of substances included on the candidate list according to article 59 1 of Regulation EC No 1907 2006 REACH in a concentration above 0 1 weight by weight Following information is only for Turkey User s Manual Compliant with EEE Regulations TOSHIBA meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in electrical and electronic equipment The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure E Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure Following information is only for India A The use of this symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this product please visit our website http www toshiba india com or contact call center 1800 20
129. you are using Windows button Press this button to open the Start screen or if already on the Start screen returns you to your last app Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications may vary depending on the model you purchased Battery pack This computer includes one battery pack in the computer and another in the keyboard dock However please do not attempt to dismount or replace them by yourself Please contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery packs provide power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section CPU The processor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Health Monitor utility by clicking Desktop gt Desktop Assist gt Support amp Recovery gt PC Health Monitor and then click PC Information Legal Footnote CPU For more information regarding CPU please refer to the Legal Footnotes section User s Manual 3 8 Hard Disk Drive or The capacity of the hard disk drive varies Solid State Drive depending on the model To check which type of HDD SS
130. your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 19 Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer and the advanced usage of some utilities Utilities and Applications This section describes the pre installed utilities that come with the computer and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utility click Desktop gt Desktop Assist User s Manual 5 1 TOSHIBA Display Utility TOSHIBA Password Utility TOSHIBA System Settings TOSHIBA HDD Accelerator User s Manual TOSHIBA Display Utility includes Desktop Text Size utility Split Screen utility and Resolution settings Desktop Text Size allows you to make the text size bigger or smaller on the desktop according to your usage and favorite You can change the text size on the display and on the title bar of windows by changing the scaling of the text size When the scaling is smaller more information will appear on the display simultaneously but the text size become

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