PIXMA MX310 SERVICE MANUAL
Contents
1. Letter in half crosswise then unfold and set it in the rear tray with the folded ridge facing down 2 4 Notes on Service Part Disassembling Reassembling 1 Paper feed motor attachment position adjustment When attaching the paper feed motor the following adjustment will be needed 1 When removing the screws make marks where the screws are 2 When attaching the motor fasten the screws to each marked position 3 After replacement be sure to perform the service test print and confirm that no strange noise or faulty print operation due to dislocation of the belt or gear or out of phase motor etc occurs lt Note gt The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other purpose 2 Main chassis carriage rail attachment position adjustment Carriage rail attachment When attaching the carriage rail the following adjustment will be needed 1 When removing the screws make marks where the screws are 2 When attaching the carriage rail fasten the screws to each marked position 3 After attaching the carriage rail be sure to perform the following test to confirm that print result has no problem and that the print head does not contact paper Main chassis attachment After attaching the main chassis be sure to perform the following test to confirm that print result has no problem and that the print head does not contact pa2. ON OFF LED is turned off 2 times In Use Memory LED is turned off 3 times Alarm LED is turned off After all the above LEDs are turned off the key entering will be available Press each button of the operation panel Each time the button is pressed the buzzer sounds and the segment on the LCD representing each button will be undisplayed lt The number of each segment of the LCD and the corresponding button names gt 14 32 No Button name 1 ON OFF 2 COPY 3 FAX 4 SCAN 5 Menu 6 Settings 7 FAX Quality 8 Back 9 lt 10 gt 11 OK 12 1 13 2 14 3 15 4 16 5 17 6 18 7 19 8 20 9 21 22 0 23 24 Redial Pause 25 Coded Dial 26 Black Start 27 Color Start 28 Stop Reset Note There is no buttons corresponding to the number 29 40 Accordingly after pressing all 28 buttons the segments of the number 29 40 become undisplayed automatically and nothing is displayed on the LCD 4 After pressing the OK button one time or two times in the above status the font is changed as follows 1 time Russian font 15 32 2 times Kana font 5 Press the Stop Reset button to return to the menu selection of the service mode Service Model Idle lt Ink absorber counter setting gt Set the ink absorber counter value to anew EEPROM after the logic board is replaced in servicing 1 Before replacement of the logic b
3. again 2 OK button To clear and recover from an error In some operator call errors the error will automatically be cleared when the cause of the error is eliminated and pressing the OK button may not be necessary 3 Stop Reset button To cancel the job at error occurrence and to clear the error Operator Call Error Alarm LED Blinking in Orange Error mior U No Message on the LCD Solution code No paper in the rear 1000 LOAD PAPER Set the paper in the rear tray tray SET PAPER AND PRESS and press the OK button OK Front door is closed 1250 OPEN PAPER OUT TRAY Open the paper output tray Paper jam 1300 PAPER JAMMED Remove the jammed paper and CLEAR PAPER JAM AND press the OK button PRESS OK Ink cartridge not 1401 U051 CHECK INK Install the ink cartridge properly installed or not U0S1 properly installed Ink cartridge 1403 U052 COOLING HEAD Re set the ink cartridge If the temperature sensor error is not cleared the ink error cartridge may be defective Replace the ink cartridge Non supported ink 1485 U059 CHECK INK A non supported ink cartridge is cartridge is installed U059 installed Install the supported ink cartridge Ink cartridge in a 1680 U076 CHECK INK Re set the ink cartridge If the wrong position U076 error is not cleared the ink cartridge may be defective Replace the ink cartridge Multiple ink 1681 U07
4. while pressing the Stop Reset button press and hold the ON OFF button DO NOT release the buttons The Power LED lights in green to indicate that a function is selectable 2 While holding the ON OFF button release the Stop Reset button DO NOT release the ON OFF button 3 While holding the ON OFF button press the Stop Reset button 2 times and then release both the ON OFF and Stop Reset buttons Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green starting with Alarm LED 4 When the Power LED lights in green and Service Mode Idle is displayed on the LCD press the Stop Reset button the specified number of time s according to the function listed in the table below then press the ON OFF button Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green starting with Alarm LED Time s 0 times 1 time 2 times 3 times LED indication Function Green Power Power off Orange Alarm Service test print Green Power EEPROM information print Orange Alarm EEPROM initialization Remarks When the ink cartridge is not installed the carriage returns and locks in the home position capped Service test print Model name ROM version Ink absorber counter value ink amount in the ink absorber USB serial number Destination EEPROM information Barc
5. 120 06 12 18 200 30 0 42 350 07 5500 19 100 31 0 43 0 08 3500 20 0 32 10 44 0 09 1300 21 200 33 25 45 2 10 600 22 4 34 2 46 1000 Tie 60 23 44 2 2 47 18 12 600 24 10 36 10 48 6 3 FAX TYPE lt U S A 4 NCU 1 TONE PULSE 2 DIAL TONE 1 3 DIAL TONE 2 00000000 ol 39 0l 10 Oi 350 02 780 02 80 02 90 03 90 03 14 03 10 04 180 04 120 04 0 05 1 05 12 Br 0 06 3 06 7 06 0 07 130 07 5 08 4 06 3 5 REORDER TONE 6 AUTO RX 7 CNG DETECT 10000000 TW En 0 oi 10 01 40 02 18 02 60 02 60 03 32 03 10 03 85 04 18 04 120 04 40 05 82 05 1100 0 64 06 12 06 0 06 5 07 3 Of 2 07 2 08 3 08 13 08 70 09 84 2001 5W16 00000000 SW17 00000000 5W18 00000000 SW19 00000000 W20 00000000 49 5632 50 4480 51 0 52 0 53 0 54 0 55 0 56 0 57 0 58 0 59 0 60 0 4 BUSY TONE 10000000 Oi 0 02 18 08 60 04 18 05 60 06 12 07 3 06 3 20 32 2 3 User Mode Function Nozzle check pattern printing Print head cleaning Print head deep cleaning Manual print head alignment Print head alignment value printing Paper feed roller cleaning Bottom plate cleaning Procedures Perform via the mac
6. 5 CHECK INK Re set the ink cartridge If the cartridges of the U075 error is not cleared the ink same color installed cartridge may be defective Replace the ink cartridge Ink cartridge 1682 U150 CHECK INK Re set the ink cartridge If the hardware error U150 error is not cleared the ink cartridge may be defective Replace the ink cartridge Ink cartridge not 1684 U140 CHECK INK A non supported ink cartridge is recognized U140 installed Install the supported ink cartridge 3 32 The remaining ink amount unknown 1686 U162 CHECK INK U162 Replace the ink cartridge and close the scanning unit Printing with an empty ink cartridge can damage the machine To continue printing without replacing the ink cartridge s press the Stop Reset button for 5 sec or longer to disable the function to detect the remaining ink amount Ink cartridge not completely installed 1687 U053 CHECK INK U053 Re set the ink cartridge If the error is not cleared the ink cartridge may be defective Replace the ink cartridge No ink 1688 U163 CHECK INK U163 Replace the ink cartridge and close the scanning unit Printing with an empty ink cartridge can damage the machine To continue printing without replacing the ink cartridge s press the Stop Reset button for 5 sec or longer to disable the function to detect the remaining ink amount Warning The ink absorber becomes alm
7. BT 104 TX RTN or PIN has been received 106 RX The procedure signal has been expected for 6 seconds but not received 107 RX Fallback is not available at the sending machine 109 TX After DCS transmission a signal other than DIS DTC FTT CFR or CRP has been received and re transmission of the procedure signal has been attempted the specified number of times but failed 111 TX RX Memory error 114 RX RTN has been received 200 RX A carrier has not been detected for 5 seconds during image reception 201 TX RX DCN has been received in a method other than the binary procedure 204 TX DTC has been received even when there is no sending data 6 32 220 TX RX System error main program hang up 224 TX RX An error has occurred in the procedure signal in G3 transmission 226 TX RX The stack pointer has shifted from the RAM area 229 RX The recording area has been locked for 1 minute 232 TX The encoder control unit has malfunctioned 237 RX The decoder control unit has malfunctioned 238 RX The print control unit has malfunctioned 261 TX RX A system error has occurred between the modem and the system control board 280 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 281 TX Re transmission of the procedure signal has been attempted the specifie
8. M transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 772 TX After transmitting EOR NULL in ECM transmission DCN has been received 773 TX After transmitting EOR NULL in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 774 TX After transmitting EOR NULL in ECM transmission ERR has been received 775 TX After transmitting EOR MPS in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed HHTTT TX After transmitting EOR MPS in ECM transmission DCN has been received 778 TX After transmitting EOR MPS in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 779 TX After transmitting EOR MPS in ECM transmission ERR has been received 780 TX After transmitting EOR EOM in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 782 TX After transmitting EOR EOM in ECM transmission DCN has been
9. PIXMA MX310 SERVICE MANUAL Canon Copyright 2007 Canon U S A This technical publication is the proprietary and confidential information of Canon U S A which Shall be retained for reference purposes by Authorized Service Facilities of Canon U S A Its unauthorized use is prohibited TABLE OF CONTENTS 1 LIST OF ERROR DISPLAY TROUBLESHOOTING 1 1 Operator Call Errors 1 2 Service Call Error Cyclic Blinking in Orange Alarm LED and Green ON OFF LED 1 3 Fax Errors 2 ADJUSTMENT SETTINGS 2 1 2 2 2 3 2 4 2 5 2 6 Service Mode PTT Parameter Mode User Mode Notes on Service Part Disassembling Reassembling Grease Application Notes on Machine Transportation 3 EXTERNAL VIEW PARTS LIST 3 1 3 2 3 3 3 3 3 4 External Parts Power Supply Unit Logic Board Ass y ADF Scanner Printer Unit 1 2 Printer Unit 2 2 Parts List 2 32 1 LIST OF ERROR DISPLAY TROUBLESHOOTING 1 1 Operator Call Errors Errors and warnings are displayed by the following ways 1 Operator call errors are indicated by the Alarm LED lit in orange and the error and its solution are displayed on the LCD 2 Messages during printing from a computer are displayed on the MP driver Status Monitor 3 Error codes are printed in the operator call service call error record area in EEPROM information Print Buttons valid when an operator call error occurs 1 ON OFF button To turn the machine off and on
10. ace of the bottom front bent part entire upper surface of the bottom part 600 60mg 540 to 660mg MIY Hany DUG VI WIG VULLUITE DULIAUG 1 Entire front surface of the bottom front part Sto 18mg x 180 20mg 160 to 200mg Right hand side of the front surface 9 to 18mg x 1 Where to apply grease Grease oil amount mg Trigger Arm Carriage sliding portion 2 to 6mg x 1 Slider shaft sliding portions 9 to 18mg x 4 Slider shaft sliding portions on the back side of the bottom case 9 to 18mg x 4 Slider shaft sliding portiong Floil KG 107A 2 to 6mg x 4 QY9 0057 000 The pump part of the driver unit No grease application Eject roller shaft sliding portions on the platen 4 5 to 9mg x3 End of the eject roller Which contacts the bottom case 4 5 to 9mg x 1 24 32 2 6 Notes on Machine Transportation Be sure to transport the machine after moving the CIS unit Scanner Carriage Unit to the appropriate position If the machine whose CIS unit is in the home position inappropriate position is vibrated or dropped when it is transported the scanner flat cable may be jammed damaged and the scanner may become out of work lt Procedure gt After finishing the service mode correctly the CIS unit automatically moves to the appropriate position Appropriate CIS unit position at transportation 25 32
11. board turned off RAM error the flash ROM or RAM check at Alarm LED hard power on orange lit 5 32 1 3 Fax Errors For error other than those listed below please refer to the G3 G4 Facsimile Error Code List Revision 2 HY8 23A0 020 1 User error codes Error code TX RX Meaning 4001 TX Document jam 4003 TX RX Document is too long or page time over 005 TX RX Initial identification TO T1 time over 4009 RX Recording paper jam or no recording paper 4012 TX No recording paper at the receiving machine 017 TX Redial time over but no DT detected 018 TX Auto dialing transmission error or redial time over 022 TX Call failed no dial registration 037 RX Memory overflow at reception of an image 085 TX No color fax function supported in the receiving machine 099 TX RX Transmission terminated mid way by pressing the Stop Reset button 995 TX RX During TX sending Memory transmission reservation cancelled During RX receiving Image data received in the memory cleared 2 Service error codes Error code TX RX Meaning 100 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 101 TX RX Sender s modem speed does not match the receiving machine 102 TX Fallback is not available 103 RX EOL has not been detected for 5 seconds or 15 seconds in C
12. counter resetting below Press the Stop Reset button the specified number of time s according to the destination See Destination settings below Cleaning of both Black and Color See Button and LCD test below See Ink absorber counter setting below Note If the Stop Reset button is pressed 16 or more times the Alarm LED orange or Power LED green lights steadily without any changes lt Ink absorber counter resetting gt Reset the ink absorber counter to 0 when the ink absorber is replaced or after the logic board is replaced 1 Inthe service mode press the Stop Reset button 4 times to enter the ink absorber counter resetting mode 2 Inthe ink absorber counter resetting mode press the Stop Reset button the specified number of time s according to the kind of ink absorber whose value should be reset to 0 12 32 Time s 1 0 times 1 time 2 times 3 times or more Ink absorber Main ink absorber 0 Platen ink absorber 0 Both the main and platen ink absorbers 0 Press the ON OFF button to return to the ink amount resetting mode Press the ON OFF button to specify the ink absorber whose value should be reset to 0 After the ink absorber counter is reset the counter value is printed automatically D 000 0 Ps 000 0 is printed at the top left of the paper 1 According to the number of times the Stop Reset button is pressed the LED lights as follows Odd number of times Alar
13. d in the LF encoder Timing slit disk film signal Logic board 5 times ASF cam 5700 This error takes place when feeding ASF_PE sensor board sensor error paper from the rear tray after an Drive unit error occurred in the rear tray cam Logic board sensor 6 times Internal 5400 The internal temperature is not Logic board temperature normal error 7 times Main ink 5B00 The main ink absorber or platen ink Ink absorber kit absorber full 5B01 absorber becomes full Replace the ink absorber and Platen ink clear the applicable ink absorber full absorber counter 8 times Print head 5200 The print head temperature Ink cartridge temperature exceeded the specified value Logic board rise error 9 times EEPROM error 6800 A problem occurred in writing to the Logic board 6801 EEPROM 10 times VH monitor B200 The internal temperature exceeded Ink cartridge error the specified value Carriage unit Logic board 12 times AP position 6A00 An error occurred in the AP motor Drive unit error during purging operation Logic board 15 times USB Host 9000 The USB Host VBUS is overloaded Logic board VBUS overcurrent 22 times Scanner home 5010 The scanner unit cannot detect the Scanner unit position error home position or the scanner unit Logic board warming up is not performed properly at power on Power LED ROM error None The check sum value is incorrect in Logic
14. d number of times but failed 14282 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 14283 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 284 TX After TCF transmission DCN has been received 285 TX After EOP transmission DCN has been received 286 TX After EOM transmission DCN has been received HH287 TX After MPS transmission DCN has been received 14288 TX After EOP transmission a signal other than PIN PIP MCF RTP RTN has been received 289 TX After EOM transmission a signal other than PIN PIP MCF RTP RTN has been received 290 TX After MPS transmission a signal other than PIN PIP MCF RTP RTN has been received 670 TX In V 8 late start the DIS V 8 ability from the receiving machine was detected and Cl was sent in response however the procedure failed causing T1 time over 671 RX In V 8 call reception the procedure fails to proceed to phase 2 after CM detection causing T1 time over 672 TX In V 34 transmission the procedure fails to proceed from phase 2 to phase 3 or later causing T1 time over 673 RX In V 34 reception the procedure fails to proceed from phase 2 to phase 3 or later causing T1 time over 674 TX In V 34 transmission the procedure fails to proceed from phase 3 or 4 to the control channel or later causing T1 time over 675 RX In V 34 reception the procedure
15. e displayed 1 BIT SWITCH SW 01 00000000 Each time the OK button is pressed the SW is changed from 01 to 20 Be careful not to enter the SW numbers which are not used in servicing The SW numbers which are used in servicing SW 01 02 03 04 05 06 07 10 11 13 The SW numbers which are not used in servicing as of August 2007 SW 08 09 12 14 20 Since each SW has 8bit information use the right or left arrow key to move the cursor to the bit to be specified and enter the setting value 1 or 0 Bit7 gt 00000000 lt bitO After entering the setting value 1 or 0 press the OK button to finalize it See the G3 Facsimile Service Data Service Handbook for the definition and description of each bit of the SW 18 32 English QY8 13BC 010 Japanese QY8 12B6 020 4 After finalizing the setting value of each bit of the SW press the Stop Reset button 5 Press the ON OFF button 2 2 4 2 NUMERIC PARAM 1 After entering the 2 NUMERIC PARAM menu the following screen will be displayed 2 NUMERIC PAEAM 01 00000 2 Each time the OK button is pressed the SW is changed from 01 to 60 Be careful not to enter the SW numbers which are not used in servicing The SW numbers which are used in servicing SW 01 02 04 to 09 16 to 24 26 27 30 31 41 42 The SW numbers which are not used in servicing as of August 2007 SW 03 10 to 15 25 28 29 32 to 40 43 to 60 3 Use the right or left arrow k
16. ey or numeric keypad to enter the setting value The selection of the setting value varies depending on the item 4 After entering the setting value press the OK button to finalize it See the G3 Facsimile Service Data Service Handbook for the definition and description of each bit of the SW English QY8 13BC 010 Japanese QY8 12B6 020 5 After finalizing the setting value of each SW press the Stop Reset button 6 Press the ON OFF button 2 2 5 How to confirm the setting value Output and confirm the PTT parameter as follows 1 Inthe user mode press the SCAN button to enter the scan mode then press 9 7 6 8 2 PTT PARAMETER is printed automatically See the G3 Facsimile Service Data Service Handbook for the definition and description of each bit of the SW English QY8 13BC 010 Japanese QY8 12B6 020 19 32 PTT PARAMETER output sample for the MX310 US model 08 06 2007 19 55 FAX TEARAKARAAKAAKKAAKKKRAENKR RE 1 020 wee PTT PARAMETER 8 PRAM 14 1 PITT TT TT EEE EE dd 1 BIT SW SWO1 00000000 SW06 00000000 SW11 00000100 5W02 00000000 SWO7 00000000 SW12 00010000 5W03 00000000 swos 00000000 SW13 00000000 SwO4 00000100 5W09 00100001 Swi4 00110000 5W05 00101010 swid 10000000 Swi5 00000000 2 NUMERIC PARAM 01 0 13 150 vi 58 37 2 02 10 14 100 26 60 38 45 03 10 15 4 27 44 39 60 04 10 16 100 28 8 40 30 05 15 17 0 29 6 4i
17. fails to proceed from phase 3 or 4 to 7 32 the control channel or further causing T1 time over 750 TX After transmitting PPS NULL in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 752 TX After transmitting PPS NULL in ECM transmission DCN has been received 753 TX After transmitting PPS NULL in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 754 TX After transmitting PPS NULL in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed 755 TX After transmitting PPS MPS in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 757 TX After transmitting PPS MPS in ECM transmission DCN has been received 758 TX After transmitting PPS MPS in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 759 TX After transmitting PPS MPS in ECM transmission re transmission of the procedure signal has been attempted the number of specified
18. hine operation panel or from the MP driver Maintenance tab Perform via the machine operation panel or from the MP driver Maintenance tab Perform via the machine operation panel or from the MP driver Maintenance tab Perform via the machine operation panel or from the MP driver Maintenance tab Perform via the machine operation panel or from the MP driver Maintenance tab Perform via the machine operation panel or from the MP driver Maintenance tab Perform via the machine operation panel or from the MP driver Maintenance tab 21 32 Remarks Set a sheet of plain paper A4 or Letter in the rear tray Unclogging of the print head nozzles and maintenance to keep the print head conditions good If there is a missing portion or white streaks in the nozzle check pattern printout perform this cleaning If print head manual cleaning is not effective perform this cleaning Since the deep cleaning consumes more ink than regular cleaning it is recommended to perform deep cleaning only when necessary Set 2 sheets of plain paper A4 or Letter in the rear tray Confirmation of the current print head alignment values The paper feed rollers rotate while being pushed to the paper lifting plate Since the rollers will wear in this cleaning it is recommended to perform this only when necessary Cleaning of the platen ribs when the back side of paper gets smeared Fold a sheet of plain paper A4 or
19. lights 2 2 PTT Parameter Mode 2 2 1 FAX PTT parameter mode Enter the PTT parameter mode from the user mode but not from the service mode How to enter the PTT parameter mode 1 Inthe user mode press the SCAN button to enter the scan mode 2 a Press ft 9 7 6 9 to enter the PTT parameter mode 2 b Press 9 7 6 8 to print the PTT parameter setting value How to finalize the data Press the OK button to finalize the data and press the Stop Reset button to save the data How to finish the PTT parameter mode Press the ON OFF button to save the specified data in the EEPROM and turn off the machine 2 2 2 How to enter the PTT parameter mode 1 Inthe user mode press the SCAN button to enter the scan mode and press 9 7 6 9 2 The following message is displayed on the LCD PTT PARAMETER 1 BIT SWITCH BIT SWITCH menu 3 Each time the right or left arrow key is pressed the menu is changed PTT PARAMETER 2 NUMERIC PARAM 17 32 NUMERIC PARAM menu PTT PARAMETER 3 FAX TYPE Note Not used in servicing PTT PARAMETER 4 NCU Note Not used in servicing PTT PARAMETER 5 PTT SPECIAL Note Not used in servicing PTT PARAMETER 6 FAX TEST Note Not used in servicing 4 Press the OK button after 1 BIT SWITCH or 2 NUMERIC PARAM is displayed to enter each mode 2 2 3 1 BIT SWITCH 1 After entering the 1 BIT SWITCH menu the following screen will b
20. m LED lights Even number of times ON OFF LED lights lt Destination settings gt In the destination settings mode press the Stop Reset button the specified number of time s according to the destination listed in the table below and press the ON OFF button Time s 0 times 1 time 2 times 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times 11 times 12 times or more LED indication Green Power Destination No change of the destination Orange Alarm Japan Green Power Korea Orange Alarm US Green Power Europe Orange Alarm Australia Green Power Asia Orange Alarm China Green Power Taiwan Orange Alarm Green Power Orange Alarm Green Power Latin America Brazil Canada Return to the destination selection Note After setting the destination confirm the model name and destination in service test print or EEPROM information print 13 32 lt Button and LCD test gt Confirm the operation after replacement of the operation panel unit scanner unit or Logic board 1 2 In the service mode after pressing the Stop Reset button 12 times press the ON OFF button to enter the button and LCD test mode The ON OFF button LED Lights in green In Use Memory LED Lights in green Alarm LED Lights in orange LCD All dots black are displayed In the button and LCD test mode each time the OK button is pressed the following LEDs are turned off 1 time
21. oard check the ink absorber counter value in EEPROM information print 2 Inthe service mode press the Stop Reset button 13 times then press the ON OFF button to enter the ink absorber counter setting mode 3 Press the Stop Reset button the specified number of time s according to the ink absorber whose value should be set Time s 1 Ink absorber 0 times Main ink absorber 1 time Platen ink absorber 2 times Both the main and platen ink absorbers 3 times or more Press the ON OFF button to return to the ink amount setting mode 4 Press the ON OFF button to enter the ink absorber counter setting mode 5 Press the Stop Reset button the appropriate number of time s to select the value which is closest to the actual ink absorber counter value The ink absorber counter value can be set in 10 increments Time s Ink absorber counter value to be set 0 times 0 1 time 10 2 times 20 3 times 30 4 times 40 16 32 5 times 50 6 times 60 7 times 70 8 times 80 9 times 90 Not valid 10 times or more Press the ON OFF button to return to the ink absorber counter setting mode 6 Press the ON OFF button to set the selected value to the EEPROM Print EEPROM information to confirm that the value is properly set to the EEPROM 1 According to the number of times the Stop Reset button is pressed the LED lights as follows Odd number of times Alarm LED lights Even number of times ON OFF LED
22. ode model name destination etc EEPROM information print Model name Destination ROM version Ink absorber counter value ink amount in the ink absorber Print information Error information etc The following items are NOT initialized and the shipment arrival flag is not set Destination settings Absorbed ink amount USB serial number Region code of ink cartridge Record of ink absorber counter resetting and setting etc 11 32 4 times 5 times 6 times 7 times 8 times 9 times 10 times 11 times 12 times 13 times 14 times 15 times 16 times or more Green Power Orange Alarm Green Power Orange Alarm Green Power Orange Alarm Green Power Orange Alarm Green Power Orange Alarm Green Power Orange Alarm Green Power Ink absorber counter resetting Destination settings Print head deep cleaning Return to the menu selection Return to the menu selection Return to the menu selection Return to the menu selection Return to the menu selection Button and LCD test Ink absorber counter setting Return to the menu selection Return to the menu selection Return to the menu selection Set a sheet of A4 or Letter sized plain paper in the rear tray and reset the ink absorber counter After the ink absorber counter is reset the counter value is printed automatically See Ink absorber
23. ost full 1700 REQ SERVICE SOON Pressing the OK button will exit the error and enable printing without replacing the ink absorber However when the ink absorber becomes full no further printing can be performed unless the applicable ink absorber is replaced Warning The platen ink absorber becomes almost full 1710 REQ SERVICE SOON Pressing the OK button will exit the error and enable printing without replacing the ink absorber However when the ink absorber becomes full no further printing can be performed unless the applicable ink absorber is replaced The connected digital camera or digital video camera does not support Camera Direct Printing 2001 IMCOMPATIBLE CAMERA DISCONNECT CAMERA CABLE Remove the cable between the camera and the machine Non supported HUB 2002 UNSUPPORTED USB HUB REMOVE HUB Remove the applicable USB HUB from the PictBridge USB connector 4 32 1 2 Service Call Error Cyclic Blinking in Orange Alarm LED and Green ON OFF LED Cycles of blinking in Error Error ke GONE CON Conditions Replacement of listed parts orange and Goge which are likely to be faulty green 2 times Carriage error 5100 An error occurred in the carriage Carriage unit encoder signal Timing slit film Logic board Carriage motor 3 times Line feed error 6000 An error occurre
24. per 22 32 lt Test procedure gt Set the paper thickness lever to the left normal position and print images on the PR paper then confirm that print result has no problem and that the print head does not contact paper If print quality deterioration or print head contact is found adjust the head to paper distance with the following procedures lt Adjustment of head to paper distance gt 1 Mark the current positions of the screws located on both sides of the chassis See Carriage rail attachment 1 2 Loosen the screws to adjust the head to paper distance When the print head contacts paper Raise the chassis rail from the current position When print quality deteriorates Lower the chassis rail from the current position M 3 Document Pressure Sheet attachment position adjustment When attaching the document pressure sheet the following adjustment will be needed 1 Position the upper left corner of the document pressure plate sheet at the scanning reference point back left on the platen glass and peel off the cover sheet from the double sided adhesive tape of the document pressure sheet 2 Slowly close the ADF unit and attach the document pressure sheet to the plate 23 32 2 5 Grease Application Where to apply grease Grease oil amount mg Printer Chassis PIDIHRG 1074 QY9 0057 000 Entire rear surface of the upper bent part 180 20mg 160 to 200mg Entire rear surf
25. received 783 TX After transmitting EOR EOM in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 784 TX After transmitting EOR EOM in ECM transmission ERR has been received 785 TX After transmitting EOR EOP in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 787 TX After transmitting EOR EOP in ECM transmission DCN has been received 9 32 788 TX After transmitting EOR EOP in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 789 TX After transmitting EOR EOP in ECM transmission ERR has been received 790 RX After receiving EOR EOP in ECM reception ERR has been transmitted H791 TX RX During the ECM mode procedure a signal other than a significant one has been received 792 RX In ECM reception PPS NULL between partial pages has not been detected 793 RX During high speed signal reception in ECM no effective frame has been detected and a time over has occurred 10 32 2 ADJUSTMENT SETTINGS 2 1 Service Mode lt Service mode operation procedures gt 1 With the machine power turned off
26. times but failed 760 TX After transmitting PPS EOM in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 762 TX After transmitting PPS EOM in ECM transmission DCN has been received 763 TX After transmitting PPS EOM in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 764 TX After transmitting PPS EOM in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed 765 TX After transmitting PPS EOP in ECM transmission no significant signal has been received and re transmission of the procedure signal has been attempted the number of specified times but failed 767 TX After transmitting PPS EOP in ECM transmission DCN has been received 768 TX After transmitting PPS EOP in ECM transmission re transmission of 8 32 the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 769 TX After transmitting PPS EOP in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed 770 TX After transmitting EOR NULL in EC
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