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NISSAN RECALL CAMPAIGN BULLETIN

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1. replaced Submit a Primary Part PP type line claim using the following claims coding DESCRIPTION OP CODE SYM DIAG FRT Replace Exhaust Manifold 14002 JA91E AR38AA 4 Refer to the current Nissan Warranty Flat Rate Manual and use the indicated FRT AND in combination on the same repair line DESCRIPTION OP CODE FRT EX29AA 0 9 hrs 5 5 The FRT allows adequate time to access DTC codes No other diagnostic procedures subsequently required Do not claim any other diagnostic operation codes with this claim AND if needed in combination on the same repair line DESCRIPTION OP CODE FRT Replace Front Exhaust Tube FD10AA a OA O 6 Refer to the current Nissan Warranty Flat Rate Manual and use the indicated FRT Claims Information is continued on the next page 2 9 NTB10 056a CLAIMS INFORMATION continued If the cylinder head is replaced Submit a Primary Part PP type line claim using the following claims coding DESCRIPTION PFP__ OP CODE SYM DIAG FRT Replace Complete 11040 JA00H AX26AA AC 32 13 5 hrs Cylinder Head AND in combination on the same repair line DESCRIPTION OP CODE FRT EX29AA 0 9 hrs 7 7 The FRT allows adequate time to access DTC codes No other diagnostic procedures subsequently required Do Not claim any other diagnostic operation codes with this claim AND in combination on the same repair line DESCRIPTION OP CODE FRT Reprogram ECM DE97AA 8 8 Refe
2. NISSAN NORTH AMERICA INC 7 AN Technical Bulletin Sue oS SERVICE BULLETIN Classification Reference Date EC10 005a NTB10 056a June 25 2010 2007 2010 ALTIMA HYBRID DTC P0300 P0304 This bulletin has been amended Notes were added to Page 8 Step 3 No other changes have been made Discard all previous copies APPLIED VEHICLE 2007 2010 Altima Hybrid L32HV APPLIED VINs 2007 2009 all VINs 2010 built before VIN 1N4CL2AP AC 155521 APPLIED DATE Built on or before April 9 2010 IF YOU CONFIRM The vehicle has more than 15 000 miles on the odometer and DTC P0300 P0301 P0302 P0303 and or P0304 is stored NOTE This incident may also include engine running rough and or vehicle vibration on deceleration ACTION Refer to the Diagnostic Flow Chart on page 4 NOTE If the vehicle has 15 000 miles or less on the odometer this bulletin does not apply IMPORTANT SERVICE INFORMATION e HEV vehicles have unique operating characteristics The internal combustion engine has a higher frequency of start stop cycles than a conventional vehicle e Under certain customer driving patterns this high frequency of start stop engine cycles can result in increased carbon build up on the exhaust valves and or exhaust ports Sometimes these carbon deposits may cause the engine to run rough e The amount of carbon build up is highly dependent on the driving pattern of the customer e Carbon build up is not al
3. follows A On your C III screen look at the Part Number column see Figure 1 example e lf this column is blank no part number listed this bulletin does not apply e fa Part Number is listed write it on the Repair Order and then go to Step B ee ie betes L_ lt oe oC ZE System selection i ECU type Part Number Part number after reprog Description ENGINE 23710 XXXXX To 23710 XXXXX_XX _ XXXXX _AT_ASCD DEEE EEEE RII RK IK Figure 1 7 9 NTB10 056a B Compare the Part Number you wrote down to the numbers in the Current ECM Part Number column in Table A below e If there is a match this bulletin applies Continue with the reprogramming procedure NOTE If there are two lines two reprogramming options on your C III screen use the one that does not have the message Caution Use ONLY with NTBXX XXX e lf there is not a match this bulletin does not apply Table A Model Vehicle Configuration Current ECM P N 2007 HEV 23710 JA80A JA80B 2008 HEV 23710 JA81A JA81B JA81C 2009 HEV 23710 ZN50A ZN50B 2010 HEV 23710 ZX08A If this bulletin applies and you have performed ECM reprogramming when reprogramming is complete the screen in Figure 2 displays NOTE If the screen in Figure 2 does NOT display reprogramming does NOT complete clickfhere This links to the ECM Reprogram Interruptio
4. fuel has not been introduced into the fuel tank 4 Check intake air leaks and PCV hose connections 5 Check function of fuel injectors listen to each fuel injector operating sound 6 Check MASS AIR FLOW SENSOR 7 Check A F SENSOR 8 Check idle speed and ignition timing 9 Check items under ROUGH IDLE HUNTING in the symptom chart e Symptom chart is located in Section EC under SYMPTOM DIAGNOSIS 10 Some tests may cause a 1st trip DTC to be set erase any 1st trip DTCs from the ECM 11 Check exhaust system for dents that would restrict exhaust flow 6 9 NTB10 056a ECM REPROGAM 1 Connect CONSULT III C III to the vehicle to begin the reprogramming procedure e lf you are not familiar with the reprogramming procedure ciicifhere This will link you to the CONSULT III C III ECM Reprogramming general procedure CAUTION e Connect a battery charger to the vehicle battery If the 12V battery voltage drops during reprogramming the ECM may be damaged Be sure to turn OFF all vehicle electrical loads If a vehicle electrical load remains ON the ECM may be damaged For ECM reprogramming the C III MUST be connected to the VI using the USB cable Be sure to connect the AC Adapter If the C III battery voltage drops during reprogramming the process will be interrupted and the ECM will be damaged 2 When you get to the ECM Reprogramming screen shown in Figure 1 confirm this bulletin applies as
5. gging of the front exhaust tube assembly If needed replace the front exhaust tube assembly Replace install a new exhaust manifold Refer to the Service Manual for manifold installation Is the incident resolved with replacement of the exhaust manifold NTB10 056a DIAGNOSTIC FLOW CHART continued Replace install a complete new cylinder head on the engine Use Cylinder head P N listed in the Parts Information of this bulletin Engine sling bracket Refer to Head Gasket Replacement in the Service Manual for cylinder head replacement information Exhaust Water outlet housing studs WARNING Disconnect the HEV high voltage system refer to section Gl in the Service Manual and follow all other Service Manual warnings and cautions Transfer the following items from the old cylinder head to the new one e Exhaust manifold studs e Intake manifold studs e Water outlet housing studs e Water outlet housing and thermostat Engine sling bracket Rear engine slinger assy Intake manifold studs Water outlet housing Reprogram the ECM see page 7 5 9 NTB10 056a DIAGNOSTIC INSPECTION Refer to section EC in the Service Manual under P0300 P0301 P0302 P0303 P0304 MISFIRE for details on the following inspection items 1 Check operation of ignition coils and spark plugs 2 Check fuel pressure 3 Check fuel quality and condition make sure diesel
6. n Recovery General Procedure e Print this screen example Figure 2 and attach it to the repair order for warranty documentation i in we Meo ey oe p ER Reprogramming succeeded K ECU Information Old Part 237102000 New Parw 737 10 2000X Vehicle Information w VIN 2000000000000X If you conduct one of the following operations please see the Service Manual or CONSULT III operation manual NATS REGISTERATION CAN SUPPORT MONITOR Figure 2 8 9 NTB10 056a Make sure to erase all DTCs from all Systems NOTE During reprogramming DTCs will set in several systems These DTCs must be erased from all systems Disconnect C III start the engine and make sure the MIL Check Engine light is OFF e If the Check Engine light comes ON go back to ASIST for further diagnostic information e Diagnosis and repairs beyond those needed for the symptoms issues listed under IF YOU CONFIRM on page 1 are not covered by this bulletin Use C III to perform IAVL e Engine Sub System gt Work Support gt IAVL Function 9 9 NTB10 056a
7. r to the current Nissan Warranty Flat Rate Manual and use the indicated FRT PARTS INFORMATION DESCRIPTION Manifold Assy Exhaust 14002 JA91E a fa E O O k C ee ee Tube Assy Front Exhaust 20010 JA80A Complete Cylinder Head Assembl 11040 JAOOH a oa Gasket Exhaust Manifold 14036 JA00A 1 Gasket Exhaust 20691 19000 1 Intake Manifold Gasket Outer 14035 JA05A 1 Intake Manifold Gasket Inner 14035 JA00A 1 OOo i Oooo d Ooo i Head Gasket Gasket Rocker Cover Gasket Water Outlet Nissan Liquid Gasket Nissan Liquid Gasket is available through the Nissan Direct Ship Chemical Care Product Program Phone 1 800 811 0502 Fax 1 770 218 0148 Website order link via dealer portal www NNAnet com or order direct www NissanChemicals com Y 1 r r r r r r 7 3 9 NTB10 056a DIAGNOSTIC FLOW CHART The vehicle has more than 15 000 miles on the odometer and DTC P0300 P0301 P0302 P0303 and or P0304 is stored Yes Perform Diagnostic Inspection on page 6 Is the incident identified and solved by Diagnostic Inspection Remove the exhaust manifold and inspect the catalyst material inside the manifold Refer to the Service Manual for manifold removal information Is the catalyst material broken or cracked Go to next page Replace install a complete new cylinder head on the engine 4 9 END This bulletin does not apply Check for debris and clo
8. ways the root cause of a rough running HEV engine IMPORTANT The purpose of ACTION above is to give you a quick idea of the work you will be performing You MUST closely follow the entire Service Procedure starting on Page 4 as it contains information that is essential to successfully completing this repair Nissan Bulletins are intended for use by qualified technicians not do it yourselfers Qualified technicians are properly trained individuals who have the equipment tools safety instruction and know how to do a job properly and safely NOTE If you believe that a described condition may apply to a particular vehicle DO NOT assume that it does See your Nissan dealer to determine if this applies to your vehicle 1 9 CLAIMS INFORMATION If an incident is identified and resolved with the Diagnostic Inspection on page 6 Submit a Primary Part PP type line claim using the following claims coding Refer to the current Nissan Warranty Flat Rate Manual and use the appropriate coding for the repairs performed AND in combination on the same repair line PFP SYM DIAG FRT 1 The FRT allows adequate time to access DTC codes No other diagnostic procedures subsequently required Do Not claim any other diagnostic operation codes with this claim 2 Use the PFP for the repair actually performed 3 Use the Symptom and Diagnostic codes that apply to the repair actually performed _ If the exhaust manifold is

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