Service Manual
Contents
1. 21 E E vii MultiPro 3600 Series Service Manual Operations This chapter discusses functions and features of the equipment that can be accessed by all users regardless of training or skill level The material contained in this chapter discusses only user accessible parts and or operations This chapter discusses the primary features of the MP3600E chassis If you are familiar with the primary components and functions of the MP3600E go to Chapter 2 Service page 7 Then read this chapter later at your convenience Service Manual MultiPro 3600 Series 1 Operations User Accessible Features Overview The MP3600E provides features that permit great flexibility where rugged reliable equipment is required This chassis presents a low cost highly configurable solution with demonstrative performance and expansion options Models The MP3600E is available in two models e Rack Mount Bench Top Features The following user accessible features Figure are incorporated into the MP3600E Rocker style power switch e Reset button IDE SCSI activity LED e System power LED AT style keyboard connector Fourteen expansion slots Drive bays accessible from the front panel e Two 547 drives One 37 drive e Air Filter More For more information on the front panel see the Front Panel Addendum 2 MultiPro 3600 Series Service Manual External Feat2. unter der Rufnummer USA 1 713 541 8200 in Verbindung Changes or modifications not expressly approved by RadiSys Corporation could void the product warranty and the user s authority to operate the Service Manual MultiPro 3600 Series ii Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can emit radio frequency energy and if not installed and used in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s expense This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions e This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Any change or modification not expressly approved by the manufacturer is prohibited and could void the user s authority to operate the equipment iii MultiPro 3600 Series Service Manual Symbols Document Conventions Notice This symbol indicates an it
3. 12 Mounting Holes for Components Front Bezel 1 1 A 1 1 1 1 5 3 2 2 9 1 Rack Mount Handle Brackets 2 Rack Mount Slide Rails 3 Rack Mount Slide Bench Top Cover Figure 13 Installing Rack Mount Handles and Slide Rails Service Manual MultiPro 3600 Series 21 Service Notes 22 MultiPro 3600 Series Service Manual
4. LE 4 ull l 9 E 2 r Service Manual MP3600E Series Chassis 29403 003 July 2000 2000 RadiSys Corporation All Rights Reserved Printed in USA Limited Warranty A RadiSys Corporation warrants that the item sold by it hereunder will be free from defects in materials or workmanship under normal use and service for a period of 2 years from date of shipment Said item will meet the specifications in effect at the time of manufacture RadiSys sole obligation under this warranty shall be at its option to repair or replace without charge any defective component of said item within a reasonable period of time B RadiSys Corporation shall not be liable under this warranty for i the item that the Buyer alleges to be defective and was repaired or altered by someone other than RadiSys designated personnel or authorized representative unless such repair or alteration was effected pursuant to prior written approval of RadiSys or ii where the Buyer fails to notify RadiSys of any alleged defect within the period of warranty or iii where the Buyer fails to return the allegedly defective item to RadiSys Corporation in Houston Texas USA freight prepaid or iv where the item was altered or damaged in a way which RadiSys reasonably determines to affect the performance and reliability of the item or v where the item was subject to misuse neglect or accident The rights and remedies granted to t
5. able for shipping call RadiSys Tech Support to obtain new packaging The warranty may be void if the product is returned using unapproved or damaged original packaging http www radisys com MultiPro 3600 Series Service Manual Table of Contents Chapter 1 Operations 1 User Accessible Features 0 2 5 060110 le 4 Chapter 2 Service 7 Accessing the 0 Leeder E 8 Internal 10 Expansion 12 2 0 14 Handle Brackets and Slide Rails pe 20 Service Manual MultiPro 3600 Series vi List of Figures 1 External Components and Functons eene nnn 3 2 The 600 eT kan re roca PCR ERE DP 5 3 0 7 9 4 Removing the Bench Top COVer 9 5 Normal Airflow Inside the MP3600E 10 6 Internal Components and Functions 11 7 Installing Expansion Cards rea cO en edd 13 8 Drive Bel Le INTE 15 9 Installing the User Accessible Drives 17 10 Installing the 3 Auxiliary Drive 19 11 Installing the 275 Auxiliary 19 12 Mounting Holes for Components pp 21 13 Installing Rack Mount Handles and Slide
6. al devices such as fixed and floppy disk drives CD ROM or tape drives etc The chassis is designed for easy access and installation of media Drives can be removed and installed with a minimum of time and effort Figure 8 For more information see the following e User accessible drives page 16 Auxiliary drives page 18 14 MultiPro 3600 Series Service Manual Drives and Media Figure 8 Drive Locations Ya KE LI 1 5 Drive 2 3 Drive 2 Drive Service Manual MultiPro 3600 Series 15 Service Drives and Media continued User The following media can be accessed from the front panel Figure 9 Accessible Two 514 drives Drives One 3 drive The procedure for installing user accessible drives is outlined in the following table Step Action 1 Install the drive s in the removable bay Note Orient the controller and power headers for each drive toward the rear of the chassis 2 Lower the removable drive bay to the floor of the chassis aligning the keyhole bracket with the mounting tab on the floor of the chassis 3 Slide the bay approximately 14 635 cm toward the front of the chassis This will anchor the keyhol
7. ble connect to SBC 9 Card End Slots 13 10 Speaker 11 Cooling Fans 2 12 User Accessible Drive Bay 13 Power Switch Cables 4 14 Electrical Grounding Cable 15 Reset Button and IDE Activity LED Cables 4 Power Supply Passive Backplane Passive Backplane Mounting Holes Passive Backplane Power Headers 5 Service Manual MultiPro 3600 Series 11 Service Expansion Cards Overview Card End Slot Retention Bracket Before installing expansion cards into the MP3600E Figure 7 consult the documentation provided with each card You should follow the manufacturer s instructions for installing the card To avoid damage or injury always power off the system and disconnect all power cords from their source before handling the equipment To help prevent accidental damage caused by static discharge use a grounding wrist strap or other static dissipating device when handling the equipment A full length expansion card will reach from the expansion slot at the rear panel of the chassis to a card end slot mounted on the partition bracket The card end slot reduces lateral movement of the expansion card and helps prevent its being dislodged Regardless of the length of the card it can be secured by the retention bracket The expansion card retention bracket extends from the side of the chassis across the tops of the expansion cards to the top of the partition bracket The re
8. de of the partition bracket Note Orient the controller and power headers for the drive toward the front of the chassis 3 Connect the controller and power cables for the drive 4 If necessary replace the 212 drive mounting plate Auxiliary Two 2 drives can be installed in the chassis Figure 11 These drives are installed on 21 Drives a plate that is mounted to the side of the partition bracket toward the passive backplane The procedure for installing the 2 2 auxiliary drives is outlined in the following table Step Action 1 Remove the 212 drive mounting plate from the partition bracket Note The mounting plate is secured to the partition bracket with six 6 snap rivets Using four screws for each drive secure the drives to the mounting plate Note Orient the controller and power headers for each drive toward the top of the chassis Using six snap rivets secure the mounting plate to the side of the partition bracket Connect the controller and power cables for each drive 212 drives typically require an adapter for the controller and power cables The adapter supplies both the controller signal and power to a single header on the drive For more information see Customer Support page v 18 MultiPro 3600 Series Service Manual Drives and Media Figure 10 Installing the 3 9 Auxiliary Drive Figure 11 Installing the 2 9 Auxiliary D
9. dure for removing the top cover of the bench top MP3600E Figure 4 is outlined in the following table Step Action 1 Remove all fastening screws from the top rear left and right panels Top 1 e Rear 1 Left 2 e Right 2 2 Pull the left and right panels away from the body of the chassis approximately five degrees 5 Note Pull the panels outward only far enough to allow the lips of the top cover to clear the bottom of the chassis 3 Lift the top cover straight up clearing the chassis MultiPro 3600 Series Service Manual Accessing the Interior Figure 3 Removing the Rack Mount Cover Note These illustrations show the DK36E Front Panel A Mounting Hole Figure 4 Removing the Bench Top Cover Note These illustrations show the DK36D Front Panel Front Ae Top Side mg iN gt A Mounting Holes Service Manual MultiPro 3600 Series 9 Service Internal Features Overview The MP3600E is designed to be rugged yet practical The interior of the chassis allows easy access to components and peripherals while being sturdy and reliable Features The following internal features Figure 6 are incorporated into the MP3600E e Up t
10. e backplane installed N 9 s 5 2 9 e al Ei EI o 6 3 BCI x ao 4 5 el a B8 3 G a a a BH H E za ER e 7 9 Lc 5 5 8 51 OO OO Qo Top fo 000 0000000 000 a apa 00010 9 oo oo Side E E Ex EN 1 Expansion Slot 1 2 Expansion Slot 14 3 Partition Bracket 4 Card End Slots 13 5 Expansion Card Retention Bracket 6 Card Retention Clamps 2 7 Card Retention Cushion Service Manual MultiPro 3600 Series 13 Service Drives and Media Overview Installation More The following media can be installed in the MP3600E Two 5 drives user accessible Two 3 drives one user accessible one auxiliary Two 2 drives auxiliary The chassis is designed to accommodate all convention
11. e bracket against the mounting tab on the floor of the chassis 4 Fasten the four screws through the side of the chassis to the bay This will secure the bay in the chassis 5 Connect the controller and power cables for each drive Drives can be installed in the user accessible media bay when the bay is secured in the chassis To install drives when the bay is secured in the chassis use the access holes in the bottom of the chassis to reach the mounting screws for the each drive Drive Sizes drives can be installed in both the 54 and the 3 bays in the following arrangements 5 Bays 1 2 540 cm or 1 6 4 064 cm high using mounting rails 37 Bay 1 high 16 MultiPro 3600 Series Service Manual Drives and Media Figure 9 Installing the User Accessible Drives Service Manual MultiPro 3600 Series 17 Service Drives and Media continued Auxiliary An additional 372 drive can be installed in the chassis Figure 10 This drive is 3 Drive mounted to the side of the partition bracket toward the power supply Note This drive cannot exceed 1 2 540 cm in height thickness The procedure for installing the 372 auxiliary drive is outlined in the following table Step Action 1 If necessary remove the 275 drive mounting plate from the partition bracket Note See the procedure below 2 Using four screws mount the drive to the si
12. elow are the specifications for the MP3600E Note These specifications are subject to change without notice Environmental Environmental tolerances are listed in the following table Temperature Operating 0 to 50 C 32 to 122 F Note See page 5 Non Operating 40 to 70 C 40 to 158 F Humidity Operating 5 95 40 non condensing Non Operating 0 95 40 C non condensing Shock Operating 5G 10ms Non Operating 25 G 10 ms Vibration Operating 1 5 G 5 150 Hz Non Operating 5 G 5 150 Hz Altitude Operating 15 000 ft 4 572 m Non Operating 50 000 ft 15 240 m System System specifications are listed in the following table Dimensions Rack Mount 19 W 7 H x 17 D 48 26 17 78 x 43 18 cm Bench Top 17 5 H x 7 W x 17 D 44 45 x 17 78 43 18 cm Construction Corrosive resistant finished steel plastic front bezel Indicators Controls Rocker style power switch System reset button System power LED e DE SCSI Activity LED Keyboard AT style connector on rear panel Cooling Two 45 90 CFM variable speed fans Media Two 5 drives user accessible Two 3 drives one user accessible Two 2 drives auxiliary Expansion Fourteen slots 4 MultiPro 3600 Series Service Manual Accessing the Interior Figure 2 The MP3600E Chassis Note This illustration shows the DK36E Fr
13. em for special consideration Warning cause personal injury Only qualified and trained electronics service personnel should access the equipment This symbol indicates the presence of a potential hazard that can Service Manual MultiPro 3600 Series Calling Technical Support Returning Products Inspection of Contents Packaging of Product Accessing the Website Customer Support Have the RadiSys product model and serial number available e Inthe continental USA Monday Friday 7 00 a m 6 00 p m Central Time dial 1 800 438 4769 in the USA Outside the USA dial 713 541 8200 add long distance international access codes n Europe Monday Friday 8 30 a m 5 30 p m dial 31 36 5365595 When you are assigned a Returned Material Authorization RMA number from a Technical Support Representative place it along with the product serial number on the packaging materials and correspondence The factory will be unable to accept delivery without these numbers Note The factory does not accept RMAs sent freight collect This product has been tested to assure reliable packaging that will withstand responsible handling by the carrier Caution Inspect contents immediately and file a claim with the delivering carrier for any damage Save the shipping box and packaging material It should be used for any further shipment of this equipment If packaging is damaged and is not suit
14. he Buyer under this paragraph constitute the Buyer s sole and exclusive remedy against RadiSys Corporation its officers agents and employees for negligence inexcusable delay breach of warranty express or implied or any other default relating to the item or RadiSys duties to eliminate any errors This warranty supersedes any other warranty whether expressed implied or statutory including but not limited to any warranty for fitness of purpose merchantability or freedom from infringement or the like and any warranty otherwise arising out of any proposal specifications or sample Furthermore RadiSys Corporation neither assumes nor authorizes any person to assume for it any other liability The software included with this equipment is warranted only in accordance with the terms of its license agreement Except as warranted in that license agreement the manufacturer of the software disclaims all warranties and conditions with regard to the software including all implied warranties and conditions of merchantability fitness for a particular purpose title and non infringement Every effort has been made to ensure that the information provided in this manual is complete and accurate However technical inaccuracies or typographical errors may be inadvertently included RadiSys assumes no responsibility for any errors that may be contained in this document RadiSys makes no promise to update or keep current the information contained in this d
15. o fourteen expansion slots Expansion card retention bracket Two 45 90 CFM variable speed cooling fans Mounts to accommodate various passive backplanes Interior drive bays Note For more information on drives and media see page 14 e One 3 drive e Two 22 drives Passive The MultiPro 3600 Series offers a variety of passive backplanes presenting a broad Backplane assortment of ISA and PCI slot configurations See the Passive Backplane Addendum for more information Power Supply The MultiPro 3600 Series also offers a variety of power supplies supporting diverse input voltages Each power supply is equipped with featues such as over voltage and over current protection and a high volume cooling fan See the Power Supply Addendum for more information Figure 5 Normal Airflow Inside the MP3600E C 5 DA i 10 MultiPro 3600 Series Service Manual Internal Features Figure 6 Internal Components and Functions 00000 000 a 0000000 clad e oo oo oo oo e A B D oo oo oo AT Keyboard Connector Expansion Slot 1 Expansion Slot 14 up to 14 available on backplane Expansion Card Retention Bracket Peripheral Devices Power Cables Passive Backplane Power Cables IDE Activity LED Cable connect to SBC or controller Keyboard Ca
16. ocument Information in this document including product specifications is subject to change without notice All tradenames referenced are the service mark trademark or registered trademark of the respective manufacturer i MultiPro 3600 Series Service Manual Important Always use caution when handling or operating the system Only qualified and experienced electronics service personnel should access the unit s interior Use extreme caution when installing or removing components If you have any questions please contact RadiSys Technical Support at 800 438 4769 or 713 541 8200 Monday through Friday between 7 00 a m and 6 00 p m Central Time continental USA A Lire Imperativement Quand vous manipulez ou utilisez la syst me faites preuve en toutes circonstances de la plus grande prudence Seuls des techniciens lectroniciens qualifi s et exp riment s peuvent avoir acc s l int rieur de la syst me Si vous d sirez poser des questions compl mentaires n h sitez pas prendre contact avec le D partement d assistance technique de RadiSys au USA 1 713 541 8200 Bitte Zuerst Lesen Seien Sie immer vorsichtig wenn Sie mit Ihrem System umgehen oder es bedienen Nur qualifiziertes erfahrenes Personal far Elektronik sollte am Inneren des Ger tes arbeiten F r Ihre Sicherheit sind Hinweise zur Vorsicht Win Sie irgenwelche Fragen haben setzen Sie sich bitte nit der Abteilung fr technische Unterst tzung von RadiSys
17. ont Panel A Note on Thermal Specifications The technology and power density of the microprocessor is rapidly increasing The 80386 required less than a few hundred milliamps of current The 8048604 peaked at less than 1 5 A and typically dissipated less than 5 watts of power The 233 MHz Pentium processor with MMX technology requires up to 6 5 A and dissipates as much as 17 W Power levels have finally increased to a level that greatly affects the ability of the equipment to effectively dissipate energy RadiSys is continually working to ensure that its products will conform to thermal specifications However we can only work within known or anticipated hardware and software configurations One peripheral device installed within a chassis can significantly alter operating temperature Also software applications can cause as much as 20 C variation Even the cable layout within the chassis can affect airflow and thereby performance RadiSys validates the operating specifications of its products by testing with the hottest possible hardware and software configuration that will maximize the power supply draw and generate a worst case scenario However despite these efforts the specifications are only benchmarks and should be regarded as such Service Manual MultiPro 3600 Series 5 Operations Notes 6 MultiPro 3600 Series Service Manual Service This chapter discusses functions and features of the equi
18. pment that can be accessed only by qualified and trained electronics service personnel The material contained in this chapter does not discuss any user accessible parts or operations All tasks related to material in this chapter must be referred to qualified service personnel This chapter provides information on the following components Internal features Expansion cards Drives and media Rack mount handle brackets and slide rails Service Manual MultiPro 3600 Series 7 Service Accessing the Interior Safety Rack Mount Model Bench Top Model It is important to protect yourself and your equipment To avoid damage or injury always power off the system and disconnect all power cords from their source before handling the equipment To help prevent accidental damage caused by static discharge use a grounding wrist strap or other static dissipating device when handling the equipment Only qualified experienced electronics service personnel should access and handle the equipment The procedure for removing the top cover of the rack mount MP3600E Figure 3 is outlined in the following table Step Action 1 Loosen but do not remove the ten screws that fasten the top cover to the chassis 2 Slide the top cover approximately 4 635 cm toward the rear of the chassis 3 Lift the top cover straight up clearing the heads of the screws mounted to the chassis The proce
19. rives 4 Service Manual MultiPro 3600 Series 19 Service Handle Brackets and Slide Rails Overview Handles with mounting brackets accompany the rack mount model of the MP3600E Slide rails can be added Screws for mounting components to the sides of the chassis should not exceed maximum 5 12 7 mm nominal 375 9 525 mm Screws longer than this can extend inward beyond the chassis walls and damage components installed inside Rack Handles Brackets can be mounted the sides of the rack mount MP3600E Figure 12 and Figure 13 The brackets can be used to secure the chassis to the cabinet or rack Handles attached to these brackets protrude beyond the front of the chassis These handles can be used to pull the chassis mounted on slide rails from a cabinet or rack Slide Rails RadiSys provides a selection of slide rail kits that can be used for installing the MP3600E into a vertical cabinet or rack These slide rails are all 85 Ib 38 59 kg weight capacity non pivoting and solid bearing The following slide rail kits from RadiSys will fit the MP3600E Kit Cabinet Depth SR2 22 55 88 cm SR5 24 60 96 cm SR7 18 6 Extender 45 72 15 24 cm SR EXT 6 15 24 cm Extender Note This item can extend the length of the slide rails from 1 to 6 inches 2 54 to 15 24 cm 20 MultiPro 3600 Series Service Manual Handle Brackets and Slide Rails Figure
20. tention bracket secures the expansion cards in place The retention bracket has two accessories Card Retention Cushion grips the top of full height expansion cards Card Retention Clamp quantity 2 extends downward from the retention bracket to the top of an expansion card which does not reach the height of the bracket Note RadiSys provides an assortment of retention clamps to accommodate a variety of expansion cards with odd dimensions For more information contact your sales representative The retention cushion and clamps greatly reduce lateral movement of expansion cards and help prevent cards from being dislodged The retention cushion and clamps are adjustable each fitting a series of mounting holes along the length of the retention bracket The retention bracket is available only in the rack mount MP3600E The bench top model utilizes a cushion affixed to the underside of the top cover for the purpose of securing expansion cards in place 12 MultiPro 3600 Series Service Manual Expansion Cards Figure 7 Installing Expansion Cards Note This illustration shows the expansion card retention bracket removed and the BP13 C2P9 passiv
21. ures Figure 1 External Components and Functions Note This illustration shows the door open on the DK36E Front Panel WT gh Front 10 9 8 0000000000 Rear 12 AC Power Input 13 AC Accessory Outlet P oP Front Bezel 5 System Power LED 9 Optional Keyboard 5 Drive Bays 6 IDE SCSI Activity LED Connector 14 DB25 Knockouts 3 Drive Bay 7 Front Panel Door 10 Filter Cover 15 DB9 Knockouts Reset Button 8 Power Switch 11 Power Supply 16 Expansion Slots 17 Keyboard Connector Service Manual MultiPro 3600 Series Operations Specifications Overview Listed in the table b
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