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HP Color LaserJet 1600 Service Manual - ENWW
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1. Partshere Troubleshooting Service approach Field Service on this printer is limited to a recommended time of 30 minutes which includes troubleshooting teardown and repair Repairs that require more time should not be made and the printer should be replaced The following are the major internal assemblies that can be replaced on this printer Fuser ETB DC Controller Formatter Control Panel display If troubleshooting or a Control Panel message determines that the failure is not associated with one of these parts do not attempt to repair the printer but replace the unit For more information on messages that would indicate a printer needs to be replaced refer to the Critical error messages on page 109 table and the Replaceable parts on page table Pre service procedures Follow the pre service procedures before you perform service 1 Turn off the printer 2 Remove all media from the product 3 Place the product on an ESD mat If an ESD mat or an ESD protected workstation is not available discharge body static and ground the product chassis before servicing the product 4 Remove the print cartridges 5 Unplug the power cord and the interface cable 6 Lift the printer off of optional Tray 3 if it is installed www partshere com Partshere Troubleshooting Removal and replacement procedures Print cartridge replacement 1 Open the front door CAUTION Do not place anything on the transfe
2. lower edge of the face down cover with their respective slots 1 Tabs NOTE Connect the control panel cable before replacing the right cover www partshere com Partshere Troubleshooting Formatter removal and replacement Use the following procedure to remove the formatter 1 Remove the cassette dust cover RC1 5200 000CN 2 Remove nine 9 screws from the rear plate RC1 5227 000CN www partshere com Partshere Troubleshooting 3 Remove the rear plate www partshere com Partshere Troubleshooting 4 Unplug three 3 connectors two 2 data connectors and one 1 power connector 1 Flat cable 2 Power cables 3 VW 1 flat cable www partshere com Partshere Troubleshooting 5 Remove four 4 screws from the formatter 6 Lifting it up remove the formatter To replace the formatter follow steps 1 through 6 above in reverse order NOTE When replacing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots www partshere com Partshere Troubleshooting 1 Tabs DC controller removal and replacement Use the following procedure to remove the DC controller 1 Remove the cassette dust cover RC1 5200 000CN www partshere com Partshere Troubleshooting 2 Remove nine 9 screws from the rear plate RC1 5227 000CN 3 Remove the rear plate 4 Gently unplug 16 connectors www partshere
3. when working on the product NOTE Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to locate When replacing wire harnesses always use the provided wire loops lance points or wire harness guides Electrostatic discharge The printer contains parts that are sensitive to electrostatic discharge ESD Watch for the ESD reminder shown at the left when removing printer parts Protect the parts that are sensitive to ESD with protective ESD pouches User replaceable parts Table 5 1 User replaceable parts Product name Description Part number Separation pad and pickup rollers Replace when the printer is picking up multiple sheets or no sheets Trying different paper did not resolve the problem Q5956 67902 Paper tray A 250 sheet paper cassette Q5956 67901 Dust cover Protects the output of paper cassette from dust Q5956 67903 Output tray extender An extension for supporting paper in the output bin Q5956 67904 Required tools Before servicing the printer gather the following tools Phillips 2 magnetized screwdriver 152 mm 6 inch shaft Small flat blade screwdriver Small needle nose pliers ESD strap Penlight optional www partshere com
4. com Partshere Troubleshooting 5 Remove four 4 screws from the DC controller 1 Four 4 screws 6 Remove the DC controller PCB assembly RM1 1975 000CN To replace the DC controller follow steps 1 through 6 above in reverse order www partshere com Partshere Troubleshooting Separation pad removal and replacement Use the following procedure to remove the separation pad 1 Remove Tray 2 shown or optional Tray 3 2 Remove two 2 screws that attach the separation pad 3 Remove the separation pad assembly RC1 5356 000CN To replace the separation pad follow steps 1 through 3 above in reverse order NOTE Align the tabs with the two 2 slots and then replace the separation pad www partshere com Partshere Troubleshooting Paper pickup roller removal and replacement Use the following procedures to remove the paper pickup roller 1 Open the front door 2 Remove the print cartridges www partshere com Partshere Troubleshooting 3 Remove two 2 screws 1 Two 2 screws 4 Remove the pre transfer guide RC1 5419 000CN 5 Use a small screwdriver to pull back on the tabs www partshere com Partshere Troubleshooting 6 Rotating it towards the back remove the paper pickup roller RC1 5440 000CN To replace the paper pickup roller follow steps 1 through 6 above in reverse order Control panel removal and replacement Use the following procedure to remove the con
5. ne 1 grounding screw from the ETB harness 11 Pull out the white wire holder by pushing it up 1 White wire holder www partshere com Partshere Troubleshooting 12 Pull out the ETB connector 1 ETB connector 13 Remove one 1 screw from each hinge cam on both sides 14 Using needle nose pliers remove the hinge left cam RC1 4249 000CN and the right hinge cam RC1 5311 000CN www partshere com Partshere Troubleshooting 15 Remove the ETB Use the following procedure to replace the ETB 1 Align each foot of the ETB with the respective holes securing the right side first and then the left side 1 Alignment location 2 Complete replacement by following steps 1 through 14 above in reverse order NOTE When replacing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots www partshere com Partshere Troubleshooting 1 Tabs Fuser removal and replacement Use the following procedure to remove the fuser 1 Unplug the power cable 2 Remove the paper delivery tray assembly RM1 1859 000CN www partshere com Partshere Troubleshooting 3 Remove two 2 screws from the right cover assembly RM1 1858 000CN 1 Two 2 screws 4 Remove the right cover assembly carefully disengaging the catches 5 Unplug the control panel cable www partshere com Partshere Troubleshooting 6 Inser
6. nging a black print cartridge a cleaning page will automatically print This helps prevent speckles on the front or back of printed documents For a more thorough cleaning see Cleaning the printer on page 32 ETB removal and replacement Use the following procedure to remove the ETB RM1 1881 000CN 1 Remove or slightly pull out Tray 2 RM1 1916 000CN www partshere com Partshere Troubleshooting 2 Remove three 3 screws two 2 from the right cover assembly and one 1 from the left cover assembly 1 Two 2 screws on right cover assembly 1 One 1 screw on left cover assembly www partshere com Partshere Troubleshooting 3 Open the front door www partshere com Partshere Troubleshooting 4 Remove the right cover RM1 1858 000CN carefully twisting the front edges of the side covers outward to remove NOTE To make the removal of the right cover assembly easier release the tab on the inside of the cover 1 Release tab www partshere com Partshere Troubleshooting 5 Remove the left cover 6 Squeeze the white link lever on the left side www partshere com Partshere Troubleshooting 7 Remove the screw on the right white plastic catch and then remove the plastic catch 8 Close the ETB www partshere com Partshere Troubleshooting 9 Remove the small black cable cover RC1 5147 000CN on the left side of the printer by carefully snapping it out of place 10 Remove o
7. r belt ETB which is located on the inside of the front door 2 Remove the used print cartridge from the printer 3 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling www partshere com Partshere Troubleshooting 4 Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from back to front CAUTION Do not touch the shutter or the surface of the roller 5 Remove the orange shipping locks and the orange shipping tape from the new print cartridge Discard the shipping tape and shipping locks according to local regulations 6 Align the print cartridge with the tracks inside the printer and using the handles insert the print cartridge until it is firmly seated www partshere com Partshere Troubleshooting 7 Firmly close the front door After a short time the control panel should display Ready NOTE If a cartridge is in the wrong slot or is the wrong type for the printer the control panel will display one of the following messages Incorrect yellow Incorrect magenta Incorrect cyan or Incorrect black 8 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions 9 If you are using a non HP print cartridge check the printer control panel for further instructions NOTE When replacing or cha
8. t a screwdriver to loosen the release tab on each side of the upper face cover 7 Remove the upper face cover RC1 5174 000CN 8 Remove four 4 screws from the upper cover RC1 5176 000CN www partshere com Partshere Troubleshooting 9 Lift up and remove the face down cover RC1 5173 000CN 10 Remove the output tray by releasing the tabs 1 Release tabs 11 Unplug the harness from the fuser motor www partshere com Partshere Troubleshooting 12 Open two 2 clips and remove one 1 clip to remove the fuser connector 1 Open clips 2 Remove clip 1 Fuser connector 2 Remove clip from the board by pulling up www partshere com Partshere Troubleshooting 13 Unplug two 2 3 pin optical encoder wires 14 Unplug the red high voltage bias wire 15 Remove the thermistor wire www partshere com Partshere Troubleshooting 16 Remove the wiring harness 17 Remove three 3 screws from the fuser chassis 1 Three 3 screws 18 Gently rocking if necessary roll the fuser RM1 1820 00CN for 110V or RM1 1821 000CB for 220V forward to remove www partshere com Partshere Troubleshooting Use the following procedure to replace the fuser 1 Align the fuser tabs with their respective holes 2 Complete replacement by following steps 1 through 18 above in reverse order NOTE When replacing the right cover align the tabs on the upper edge of the right cover and
9. trol panel 1 Remove two 2 screws from the right cover assembly 1 Two 2 screws www partshere com Partshere Troubleshooting 2 Remove the paper delivery tray assembly RM1 1859 000CN 3 Remove the right cover assembly RM1 1858 000CN carefully twisting the front edges of the side covers outward to remove 4 Unplug the control panel cable www partshere com Partshere Troubleshooting 5 Lift up and remove the upper face cover RC1 5173 000CN 6 Remove four 4 screws from the upper cover RC1 5176 000CN www partshere com Partshere Troubleshooting 7 Remove one 1 screw from the inside upper cover RC1 5178 000CN and then remove the black output guide 8 Remove two 2 screws from the control panel www partshere com Partshere Troubleshooting 9 Remove the control panel assembly RM1 1983 000CN To replace the control panel follow steps 1 through 9 above in reverse order NOTE When replacing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots 1 Tabs www partshere com Partshere Troubleshooting
10. www partshere com Partshere Troubleshooting Chapter contents Troubleshooting guide additional information for your convenience as you search for assistance in repairing your machine Although this information is provided for your convenience it is recommended for the most part that a technician inspects your office equipment It is recommended to consult with a professional when ordering your printer part s Shop with us while you troubleshoot HP oem parts HP LaserJet maintenance kits Toners for your printer HP fuser assembly units HP fuser kit 110v amp 220v Parts assemblies for printers Service maintenance parts Color laserJet printers LaserJet printers and parts Hard to find officejet parts User friendly SmartSearch Hard to find deskjet parts To better help our customers this HP Laserjet 1600 series troubleshooting page is simply a Removal and replacement Overview Service approach Removal and replacement procedures Removal and replacement This chapter contains information about the following topics Overview Service approach Removal and replacement procedures www partshere com Partshere Troubleshooting Overview Removal and replacement strategy Replace parts in the reverse order of their removal Directions for difficult or critical replacement procedures are included in this section WARNING The sheet metal edges of the product can be sharp Use caution
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