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Sun Blade X6270 M2 Server Module Service Manual

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1. Security Install or change the User and Administrator passwords Chipset Configuration options for the NorthBridge and SouthBridge devices Note that the Memory Chipkill option is enabled by default Enabling Chipkill improves system reliability but degrades system performance under specific applications Exit Save or discard changes FIGURE 2 2 identifies the sub menus that you can access from each of the seven top level BIOS menus Chapter 2 Powering On and Configuring BIOS Settings 2 13 FIGURE 2 2 Sun Blade X6270 M2 Server Module BIOS Configuration Utility Menu Tree Advanced PCI Security Chipset Main menu menu menu Boot menu meni men Exit menu CPU Boot Settings CPU Bridge Configuration Configuration Configuration SATA Boot Device NorthBridge Configuration Priority Configuration ACPI Option ROM SouthBridge Configuration Configuration Event Wake On Logging LAN IPMI BMC Configuration Event Log Intel VT d LAN Configuration MPS Configuration Remote ccess Type Trusted Computing USB Configuration For an example of the options that are available on the BIOS Setup Utility menus see Appendix B 2 14 Sun Blade X6270 M2 Server Module Service Manual September 2012 2 2 3 2 2 3 1 Enabling Support for Common BIOS Settings This section includes instructions for
2. 1 1 1 2 1 3 1 4 Server Hardware and Software Features 1 2 Server Module Front Panel Indicators Buttons and Port 1 4 Attaching Devices to the Server 1 5 1 3 1 Attaching a USB Drive 1 6 Replaceable Server Components 1 7 Powering On and Configuring BIOS Settings 2 1 2 1 2 2 Powering On and Off the Server Module 2 2 2 1 1 Power On the Server Module 2 2 2 12 Power Off and Verify Server Is Ready for Removal From Chassis 2 3 2 13 Troubleshoot Server Power States 2 4 About the BIOS 2 5 2 2 1 BIOS Booting and Set Up Considerations 2 5 2 2 1 1 Hardware Prefetchers 2 5 2252 Default BIOS Power On Self Test POST Events 2 6 2 2 1 3 BIOS POST F1 and F2 Errors 2 7 2 2 1 4 How BIOS POST Memory Testing Works 2 10 2 2 1 5 PCI Express ExpressModule Slot Booting Priority 2 11 2 2 1 6 Ethernet Port Device and Driver Naming 2 11 2 2 1 7 Ethernet Port Booting Priority 2 12 2 22 BIOS Setup Utility Menus 2 12 2 2 3 Enabling Support for Common BIOS Settings 2 15 2 2 3 1 Accessing the BIOS Setup Utility Menus 2 15 v Access BIOS Setup Utility Menus 215 2 2 3 2 Configuring Support for TPM 2 16 v Configure TPM Support 216 2 2 3 3 Configuring SP LAN Settings 2 18 v Configure LAN Settings for SP 218 Y View or Set the ILOM SP IP Address Using the BIOS Setup Utility 219 2 2 3 4 Configuring Option ROM Settings in BIOS 2 20 v Enable or Disable Option ROM Settings 220 2 24 Updating the BIOS Firmware 2 21 3 Maintaining the Sun Blade X62
3. Nonoperating temperature Operating humidity Nonoperating humidity Operating altitude Nonoperating altitude 5 C to 35 C noncondensing 40 C to 65 C 10 to 90 noncondensing 27 C max wet bulb 93 noncondensing 38 C max wet bulb 3048 meters at 35 C 12 000 meters Appendix A Server Module Specifications A 3 Beta Draft A 4 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft APPENDIX B Configuring BIOS Settings This appendix describes how to view and or modify the Basic Input Output System BIOS settings on the server The BIOS Setup Utility reports system information and can be used to configure the server BIOS settings Note The BIOS menus shown in this appendix are examples The BIOS version numbers menu information and menu selections are subject to change over the life of the product BIOS has a Setup Utility stored in the BIOS flash memory The configured data is provided with context sensitive Help and is stored in the system s battery backed CMOS RAM If the configuration stored in the CMOS RAM is invalid the BIOS settings default to the original state specified at the factory The following topics are covered m Section B 1 BIOS Setup Screens Overview on page B 2 m Section B 2 BIOS Setup Utility Menu Screens on page B 3 For information on accessing BIOS see Section 2 2 About the BIOS on page 2 5 B 1 Beta Draft B 1
4. f fh 2 2 Tools and Supplies Needed You can service the server with the following items Allen wrench No 2 phillips screwdriver Adjustable setting torque driver 5 20 in lbs Antistatic wrist strap Stylus or other pointed object to press the recessed Power button 3 2 Sun Blade X6270 M2 Server Module Service Manual September 2012 3 3 Avoid Electrostatic Discharge Internal modules and options are electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or work environment can destroy components To prevent static damage whenever you are accessing any of the internal components you must m Place static sensitive components such as hard drives blades and server hardware options on an antistatic surface The following items can be used as an antistatic surface a The bag used to ship the component a Electronic Discharge ESD mat part number 250 1088 m Use the antistatic wrist strap that is supplied with each server Attach this wrist strap to your wrist and ground the other end of strap to the system chassis sheet metal For additional information see the instructions that are shipped with the strap 3 4 Removing the Server From the Chassis Use the preparatory procedures in this section when you are referred to them from the removal and replacement procedures Caution Do not operate the system with empty slots Always insert a
5. See Installing or Replacing a RAID Expansion Module REM and Battery on page 22 DIMMs optional components The DIMMs in FIGURE 1 4 are shown populated with filler panels See Installing or Replacing Memory Modules DIMMs on page 19 Note Processor chip contains memory controller Do not attempt to populate DIMMs sockets next to unpopulated empty CPU sockets CPUs and heatsinks up to two CPUs may be installed See Installing or Replacing a CPU and Heatsink on page 26 The minimum CPU configuration shipped includes one CPU with a heatsink An air baffle is shipped to cover the empty CPU socket not shown in FIGURE 1 4 Additional CPUs may be ordered Note In the example shown in FIGURE 1 4 the CPUs are installed under the two heatsinks Storage devices hard disk drives or solid state drives Up to four optional storage devices may be installed See Installing or Servicing a Hard Disk Drive or Solid State Drive on page 10 1 8 Sun Blade X6270 M2 Server Module Service Manual September 2012 CHAPTER 2 Powering On and Configuring BIOS Settings This chapter describes how to power on and off the server as well as how to configure BIOS settings The following topics are discussed in this chapter m Section 2 1 Powering On and Off the Server Module on page 2 2 m Power On the Server Module on page 2 2 a Troubleshoot Server Power States on page 2 4 a Power Off and V
6. Accessing the BIOS Setup Utility Menus on page 2 15 Configuring Support for TPM on page 2 16 Configuring SP LAN Settings on page 2 18 Configuring Option ROM Settings in BIOS on page 2 20 Accessing the BIOS Setup Utility Menus The following procedure describes the steps for accessing the BIOS Setup Utility menus V Access BIOS Setup Utility Menus 1 Power on or power cycle the server 2 To enter the BIOS Setup Utility press the F2 key while the system is performing the power on self test POST Note If there is an error during the boot process you can press F1 to access the BIOS Setup Utility Alternatively you can also use the following hot key combinations when accessing the BIOS Setup Utility from a serial connection F1 Ctrl Q F2 Ctrl E F7 Control D F8 Control P F9 Control O F10 Control S F12 Control N The BIOS Setup Utility Main menu appears Chapter 2 Powering On and Configuring BIOS Settings 2 15 em Meno m Time en Date 223 2 Configuring Support for TPM If you intend to use the Trusted Platform Module TPM feature set that is provided in Windows 2008 OEL 5 and SLES 11 you must configure the Sun Blade X6270 M2 Server Module to support this feature For details see the following procedure Note TPM enables you to administer the TPM security hardware in your server For additional information about implementing this feature refer to the Windows Trusted
7. Environmental Requirements on page A 3 Beta Draft A 1 Physical Specifications The Sun Blade X6270 M2 Server Module is designed to be installed in a Sun Blade 6000 Modular System chassis TABLE A 1 gives the physical specifications for the Sun Blade X6270 M2 Server Module TABLE A 1 Sun Blade X6270 M2 Server Module Physical Specifications English Metric Height 12 87 inches 327 mm Width 1 7 inches 44 mm Depth 20 16 inches 512 mm Weight 17 pounds 7 71 kg A 2 A 2 Electrical Specifications The Sun Blade X6270 M2 Server Module is 12 9 x 20 1 x 1 7 inches The server module connects to a Sun Blade Modular System or chassis which provides 12V main power to each module as well as cooling through fans In addition to the 12V main power the chassis provides 3 3V AUX power to each server module to power the local FRU ID EEPROM This 3 3V AUX power enables the chassis monitoring module CMM to query each server module slot prior to 12V main power and 12V fan power application to validate that there is sufficient power and cooling to support the server modules installed in the chassis Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft A 3 Environmental Requirements TABLE A 2 gives the environmental requirements for the Sun Blade X6270 M2 Server Module TABLE A 2 Sun Blade X6270 M2 Server Module Environmental Requirements Condition Requirement Operating temperature
8. September 2012 CHAPTER 1 Sun Blade X6270 M2 Hardware and Software Features This chapter summarizes the features available on the Sun Blade X6270 M2 Server Module and contains the following topics m Section 1 1 Server Hardware and Software Features on page 1 2 m Section 1 2 Server Module Front Panel Indicators Buttons and Port on page 1 4 m Section 1 3 Attaching Devices to the Server on page 1 5 m Section 1 4 Replaceable Server Components on page 1 7 1 1 1 1 Server Hardware and Software Features TABLE 1 1 summarizes the standard configurations and optional components available for the Sun Blade X6270 M2 Server Module TABLE 1 1 Server Hardware and Software Features X6270 M2 Server Module Description Standard Server The following standard components are shipped on the Sun Blade X6270 Components M2 Server Module e Service Processor SP One SP per server SP provides remote keyboard mouse and video functionality IPMI baseboard management controller BMC functionality and interfaces to the chassis monitoring module CMM The SPs and CMM work together to form a complete server module and chassis management system Indicators and Buttons The Sun Blade X6270 M2 Server Module includes standard service indicator LEDs and buttons Flexible I O Network Connectivity Supported I O network connectivity can include these optional components fabric expansion module c
9. State Drive When replacing or adding a hard disk or solid state drive on the Sun Blade X6270 M2 Server Module refer to following sections m Internal System Software Designation for Storage Devices on page 3 11 m Replace an Existing HDD or SSD on page 3 14 Sun Blade X6270 M2 Server Module Service Manual September 2012 3 7 1 1 3 7 1 2 Note This component is a hot swappable CRU and can be replaced by anyone Internal System Software Designation for Storage Devices The internal system software designation for storage devices hard disk drives HDD or solid state drives SSD is shown in FIGURE 3 4 FIGURE 3 4 Designation of HDDs or SSD Add a New HDD or SSD 1 Locate and remove the drive filler panels from the server module bays For drive locations on the server see FIGURE 3 4 For instructions to remove drive filler panels see Remove or Insert Filler Panels on page 3 7 Ensure that the release lever on the drive is in a fully opened position Slide the drive into the vacant slot by pressing the middle of the drive faceplate with your thumb or finger The release lever will start to close as it makes contact with the chassis Do not slide the drive in all the way Leave the drive out approximately 0 25 to 0 50 inch 6 to 12 mm from the opening For example Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 11 m If adding a drive to a server
10. 2 SUSE Linux 1 3 system specifications A 1 T thermal grease application 3 31 tools required 3 3 troubleshooting overview 4 2 U USB device connection 1 6 Index 2 Book Title without trademarks or an abbreviated book title September 2012 V Virtual Machine Software Oracle VM 1 3 VMware 1 3 Index 3 Index 4 Book Title without trademarks or an abbreviated book title September 2012
11. 5 Ethernet port booting priority 2 12 overview 2 5 sample setup menu screens B 3 setup screens summary 2 12 B 2 special considerations 2 5 updating 2 21 Boot Menu BIOS screen 2 13 C Chipset Menu BIOS screen 2 13 component overview figure 1 7 replacement procedures 3 10 configuring BIOS 2 5 CPU fault indicator button 3 29 CPUs installation requirement 3 26 D devices attaching using a dongle 1 5 attaching USB drive 1 6 diagnostic tools 4 2 documentation 4 4 DIMMs ECC errors D 5 error correction D 5 parity D 5 population rules D 3 replacement 3 19 supported configurations D 3 dongle cable attaching to the front panel 1 5 1 6 connectors 1 5 1 6 C 2 E ECC errors DIMM errors D 5 electrostatic discharge avoiding 3 3 Ethernet driver naming 2 11 Ethernet port booting priority 2 12 naming 2 11 Exit Menu BIOS screen 2 13 F Fabric Expansion Module FEM board replacement 3 21 fault indicator button CPU 3 29 feature summary 1 2 features list 1 2 firmware image recovering using Preboot Menu 4 14 front panel attaching the dongle cable 1 5 1 6 figure 1 4 Index 1 front panel LEDs and buttons 1 4 H hard disk drive 3 10 hard disk drive replacement 3 10 l ILOM defaults restoring overview 4 6 restoring password 4 12 restoring serial console connection 4 13 ILOM firmware recovering using Preboot Menu 4 14 Integrated Lights Out Management ILOM seri
12. B 2 BIOS Setup Screens Overview TABLE B 1 contains summary descriptions of the top level BIOS setup screens TABLE B 1 BIOS Setup Screens Summary Screen Description See This Section Main General product information including Section B 2 1 BIOS Main BIOS type processor memory and Menu Screens on page B 4 time date Advanced Configuration information for the CPU Section B 2 2 BIOS Advanced memory IDE Super IO trusted computing Menu Screens on page B 5 USB PCI MPS and other information PCI Configure the server to clear NVRAM Section B 2 3 BIOS PCI Menu during system boot Screen on page B 6 Boot Configure the boot device priority storage Section B 2 4 BIOS Boot drives and the DVD ROM drive Menu Screens on page B 7 Security Set or change the user and supervisor Section B 2 5 BIOS Security passwords Menu Screen on page B 8 Chipset View the configuration of server chipsets Section B 2 6 BIOS Chipset Menu Screens on page B 9 Exit Save changes and exit discard changes and Section B 2 7 BIOS Exit Menu exit discard changes or load optimal or fail safe defaults Screen on page B 10 See Section B 2 BIOS Setup Utility Menu Screens on page B 3 for examples of each of these screens Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft B 2 BIOS Setup Utility Menu Screens This section shows samples of the BIOS Setup Utility scr
13. For the most up to date list of replaceable components for servers see the following URL http oracle com goto blades The following operating systems are supported on the Sun Blade X6270 M2 Server Module Oracle Enterprise Linux 5 4 64 bit Oracle VM 2 2 1 Solaris 10 10 09 and later Microsoft Windows Server 2008 SP2 Datacenter 64 bit with Hyper V Microsoft Windows Server 2008 SP2 Enterprise 64 bit with Hyper V Microsoft Windows Server 2008 SP2 Standard 64 bit with Hyper V Microsoft Windows Server 2008 R2 Datacenter 64 bit with Hyper V Microsoft Windows Server 2008 R2 Enterprise 64 bit with Hyper V Microsoft Windows Server 2008 R2 Standard 64 bit with Hyper V Red Hat Enterprise Linux RHEL 5 4 64 bit SUSE Linux Enterprise Server SLES 10 SP3 64 bit SUSE Linux Enterprise Server SLES 11 64 bit VMware ESX and ESXi 4 0 Update 1 Chapter 1 Sun Blade X6270 M2 Hardware and Software Features 1 3 1 2 Server Module Front Panel Indicators Buttons and Port FIGURE 1 1 identifies the front panel buttons indicators and ports on the server FIGURE 1 1 Sun Blade X6270 M2 Server Module Front Panel 1 Figure Legend Sun Blade X6270 M2 Server Module Front Panel LEDs Buttons and Port Server Module Locate LED and button White Server Module Ready to Remove LED Blue Server Module Service Action Required LED Amber Server Module OK Power LED Green blinking or solid state a fF N
14. ILOM for more details Note This type of error typically indicates that the RAM read write test failed KBC BAT Test failed Keyboard e Press F1 to continue controller e Check the SP event log in ILOM for more basic details assurance Note Keyboard controller BAT test failed test error This error might indicate a problem with keyboard controller initialization Display memory test failed Video e Press F1 to continue display e Check the SP event log in ILOM for more rr details CMOS Battery Low CMOS e Press F2 to enter BIOS Setup Utility to battery load system defaults Error e Check the SP event log in ILOM for more details If necessary replace CMOS battery e CMOS Checksum Bad CMOS e Press F2 to enter BIOS Setup Utility to error load system defaults e CMOS Date Time Not Set Check the SP event log in ILOM for more details Chapter 2 Powering On and Configuring BIOS Settings 2 9 TABLE 2 2 BIOS POST F1 and F2 Error Messages Continued BIOS POST Error Message Error Type Resolution Password check failed Password e Press F1 to continue check error je Check the SP event log in ILOM for more details Note This type of error indicates that the password entered does not match the password specified in the BIOS Setup Utility This condition might occur for both Administrator and User password verification Keyboard Interface Error Keyboard e Press F1 to continue controller e Check the SP
15. Menu on page 4 7 m Access to the Preboot Menu on page 4 7 a Edit Preboot Menu for Remote Serial Access on page 4 9 4 2 1 1 Prerequisites for Accessing the Preboot Menu Ensure that the applicable requirements are met prior to accessing the Preboot Menu from either a local or remote connection a For local access to the Preboot Menu using Locate button You must connect a terminal or console capable of running terminal emulation software to the serial port on the server using a dongle cable For more information about how to attach local devices to the server using a dongle cable see Attaching Devices to the Server on page 1 5 For instructions for accessing the Preboot Menu by using the Locate button see Access to the Preboot Menu on page 4 7 m For remote serial access to the Preboot Menu typing xyzzy during bootstrap Prior to accessing the Preboot Menu remotely you must set the bootdelay and check_physical_presence settings in the Preboot Menu to enable remote serial access To configure these settings for the first time you need to a Access the Preboot Menu using the Locate button on the local server as described in Access to the Preboot Menu on page 4 7 b Edit the settings in the Preboot Menu to enable remote access as described in Edit Preboot Menu for Remote Serial Access on page 4 9 c Use a remote serial terminal or console running terminal emulation software to access the Pre
16. Platform Module Management documentation provided by Microsoft V Configure TPM Support 1 Access the BIOS Setup Utility menus For instructions see Access BIOS Setup Utility Menus on page 2 15 2 In the BIOS Setup Utility select the Advanced menu option The Advanced Settings screen appears 2 16 Sun Blade X6270 M2 Server Module Service Manual September 2012 Security Chipset Exit Advanced Settings Configure settings related to Trusted WARNING Setting urong values in below sections Computing innovations may cause system to malfunction CPU Configuration gt On board SATA Configuration gt ACPI Configuration gt Event Log Configuration gt IPMI Configuration gt Intel UT d Configuration gt MPS Configuration gt Remote Access Configuration e Select Screen t4 Select Item gt USB Configuration Enter Go to Sub Screen F1 General Help CTRL Q from remote kbd F10 Save and Exit CTRL S from remote kbd ESC Exit 3 In the Advanced Settings screen select Trusted Computing then press Enter The Trusted Computing screen appears BIOS SETUP UTILITY Trusted Comput ing Enable Disable TPM TCG TPM 1 1 1 2 supp TCG TPH SUPPORT in BIOS 4 In the Trusted Computing screen select TCG TPM Support A tab appears listing the available TCG TPM options 5 Set the TCG TPM Support option to Yes then click OK Note Even if the TCG TPM Support option is already set to Yes you s
17. Server Module Power button reset 1 4 Sun Blade X6270 M2 Server Module Service Manual September 2012 Figure Legend Sun Blade X6270 M2 Server Module Front Panel LEDs Buttons and Port Continued 6 Non Maskable Interrupt NMI button Service only 7 Universal Connector Port UCP used for dongle cable 8 HDD OK Power LED Green 9 HDD Service Action Required LED Amber 10 HDD Ready to Remove LED Blue Caution Do not use the NMI button unless you are instructed to do so by authorized Service personnel The NMI button sends an NMI dump request to the CPUs which is used by Field Service for debugging activities at the request of Service personnel 1 3 Attaching Devices to the Server Your system chassis is shipped with a dongle cable that enables you to connect communication devices directly to the front panel of the Sun Blade X6270 M2 Server Module m 3 Cable Dongle II P N 530 3936 Option 4622A This cable provides a VGA connector RJ 45 serial connector and one dual USB connector See Appendix C for additional connector pinout information Note The 3 Cable Dongle II is typically provided with each Sun Blade 6000 Chassis System Additional cables may be ordered You can use the VGA or USB connectors on the dongle cable to communicate with the server module BIOS and operating system Or you can use the serial connector to communicate with the server module SP Caution You should use the do
18. Some of the procedures in this section are for customer replaceable units CRUs and some are for field replaceable units FRUs as noted in the procedures and in the list below FRU components must be replaced only by trained service technicians Contact your Service representative for assistance with FRU replacements Note Supported components and their part numbers are subject to change over time For the most up to date list of replaceable components for the Sun Blade X6270 M2 Server Module click on the X6270 M2 Server Module product page at http oracle com goto blades This section contains procedures for replacing the following components a Installing or Servicing a Hard Disk Drive or Solid State Drive on page 3 10 m Replacing the System Battery on page 3 17 m Installing or Replacing Memory Modules DIMMs on page 3 19 m Installing or Servicing a Fabric Expansion Module FEM on page 3 21 a Installing or Replacing a RAID Expansion Module REM and Battery on page 3 22 m Installing or Replacing a CPU and Heatsink on page 3 26 m Cabling the REM and Disk Drives on page 3 32 Caution Before handling components attach an ESD wrist strap to the grounding post that is built into the rear of the chassis The system s printed circuit boards and hard disk drives contain components that are extremely sensitive to static electricity Installing or Servicing a Hard Disk Drive or Solid
19. accessible terminal server LEDs Hardware Indicate status of overall Available when system Local but sensor and SP system and particular power is available and indicators are firmware components Note Fault Remind accessible from LEDs are available fora ILOM web few minutes after the interface or power is removed command line interface CLI POST Host Tests core components of Runs on startup Local but can be firmware system CPUs memory and Available when the accessed through motherboard I O bridge operating system is not ILOM Remote integrated circuits running Console U Boot SP firmware Initializes and tests aspects of Can function on standby Local but remote the SP prior to booting the ILOM SP operating system Tests SP memory SP network devices and I O devices power and when operating system is not running serial access is possible if the SP serial port is connected to a network accessible terminal server Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 3 TABLE 4 1 Diagnostic Tool Type Summary of Server Diagnostic Tools Continued What It Does Accessibility Remote Capability Pc Check SP firmware DOS based utility that tests Runs on startup Remote access or on Tools all motherboard components Available when the through ILOM and Driver CPU memory and I O operating system is not Remote Console DVD for ports and slots running for servers
20. and error correction and parity see Appendix D Memory Module DIMM Reference on page D 1 V Replace or Add DIMM 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 4 Caution After removing the server from the chassis ensure that a filler panel is inserted into the empty server slot to reduce the possibility of a system shut down 2 Remove the cover from the server For details see Remove Cover From Server on page 3 9 3 To replace a faulty DIMM perform the following steps otherwise proceed to Step 4 a Identify the location of the faulty DIMM by pressing the Fault Remind button on the motherboard a If DIMM ejector LED is off DIMM is operating properly a If DIMM ejector LED is on amber DIMM is faulty and should be replaced b To remove the DIMM do the following i Rotate both DIMM slot ejectors outward as far as they will go The DIMM is partially ejected from the socket See FIGURE 3 12 ii Carefully lift the DIMM straight up to remove it from the socket Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 19 Caution If you are not immediately inserting a replacement DIMM into the empty DIMM socket you should insert a DIMM filler panel in the socket For more details see Remove or Insert Filler Panels
21. de s curit Oracle Corporation et ses affili s d clinent toute responsabilit quant aux dommages caus s par l utilisation de ce logiciel ou mat riel pour ce type d applications Oracle et Java sont des marques d pos es d Oracle Corporation et ou de ses affili s Tout autre nom mentionn peut correspondre des marques appartenant d autres propri taires qu Oracle Intel et Intel Xeon sont des marques ou des marques d pos es d Intel Corporation Toutes les marques SPARC sont utilis es sous licence et sont des marques ou des marques d pos es de SPARC International Inc AMD Opteron le logo AMD et le logo AMD Opteron sont des marques ou des marques d pos es d Advanced Micro Devices UNIX est une marque d pos e d The Open Group Ce logiciel ou mat riel et la documentation qui l accompagne peuvent fournir des informations ou des liens donnant acc s des contenus des produits et des services manant de tiers Oracle Corporation et ses affili s d clinent toute responsabilit ou garantie expresse quant aux contenus produits ou services manant de tiers En aucun cas Oracle Corporation et ses affili s ne sauraient tre tenus pour responsables des pertes subies des co ts occasionn s ou des dommages caus s par l acc s des contenus produits ou services tiers ou leur utilisation LD Li Ca Adobe PostScript Contents Using This Documentation ix Sun Blade X6270 M2 Hardware and Software Features 1 1
22. drive connect to the REM The SATA drive connects to the onboard chipset or directly to the REM For SAS or SSD you must connect to the REM 2 Use the power cables see cable 2 in FIGURE 3 20 to provide power to the disk drives FIGURE 3 20 REM Cabled Directly to Disk Drives V Connect Disk Drives to the Onboard Chipset FIGURE 3 21 illustrates the cabling scheme used to connect the disk drives directly to the onboard chipset 1 Use the ICH10 R SATA cable see cable 2 in FIGURE 3 21 to connect the SATA HDD to the onboard chipset Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 33 Caution The ICH10 R SATA cable jacks are sized to fit the blue or black onboard connection Do not force the jacks when making a connection FIGURE 3 21 Disk Drives Cabled Directly to Onboard Chipset Figure Legend 1 Part Number 530 4037 Power Cables 2 Part Number 530 3993 ICH10 R SATA Cable 3 34 Sun Blade X6270 M2 Server Module Service Manual September 2012 CHAPTER 4 Troubleshooting the Server and Restoring ILOM Defaults This chapter introduces the diagnostic tools you can use to troubleshoot or monitor the performance of your server It also includes information about how to restore the service processor SP password and serial connection defaults in ILOM as well as how to restore your ILOM SP firmware m Secti
23. for serial_is_host are 0 1 Set serial_is_host 0 Values for bootdelay are 1 3 10 30 Set bootdelay 30 10 Set bootdelay 10 Values for bootretry are 1 30 300 3000 Set bootretry lt not set gt Values for preferred are 0 i Fe Set preferred lt not set gt Values for preserve conf are yes no Set preserve_conf yes Values for preserve_users are yes no Set preserve_users no Values for preserve_password are yes no Set preserve_password yes Values for check_physical_presence are yes no Set check_physical_presence no no Set check_physical_presence no Enter y es to commit changes no y Summary Changed 2 settings Preboot gt 4 10 Sun Blade X6270 M2 Server Module Service Manual September 2012 4 2 1 2 Edit Mode Settings in Preboot Menu In addition to changing the settings required in the Preboot Menu to enable remote access you can also change other edit mode settings in the Preboot Menu For a list of these settings see TABLE 4 3 TABLE 4 3 Edit Mode Preboot Menu Command Settings Setting Description baudrate serial_is_host bootdelay bootretry preferred preserve_conf preserve_users preserve_ password check_physical _presence Sets the baud rate of the serial port Selections include 9600 19200 38400 57600 and 115200 If this is set to 0 the serial port connects to the ILOM If this is set to 1 t
24. initialization When BIOS initializes keyboard Does not apply Keyboard controller initialization When BIOS initializes keyboard Does not apply Option ROM initialization BIOS initializes Option ROMs Does not System firmware progress apply Option ROM space exhausted BIOS cannot copy an option to the memory Yes User initiated system set up User initiated access to BIOS Setup Utility Does not System firmware progress apply User initiated boot to OS System boot initiated Does not System firmware progress apply No bootable media Nothing to boot from No PXE server not found Boot error PXE server not found No F12 key was pressed but BIOS fails to boot from PXE server ACPI Power state Soft off power applied Does not apply 2 2 1 3 BIOS POST F1 and F2 Errors Each power on self test POST diagnostic is a low level test designed to isolate faults in a specific hardware component If the POST diagnostics discloses an F1 or F2 error it typically reports the following information about the error m Type of error detected m When or where the error occurred TABLE 2 2 lists some of the F1 and F2 error messages that could appear during the POST diagnostics along with instructions for how to possibly resolve the error reported Chapter 2 Powering On and Configuring BIOS Settings 2 7 TABLE 2 2 BIOS POST F1 and F2 Error Messages BIOS POST Error Message Error Type Resolution Uncorrectable Error Detected on Last Boot IOH 0
25. module and the server module has not been installed in the system chassis see FIGURE 3 5 or m If adding a drive to a server module and the server module is installed in the system chassis see FIGURE 3 6 FIGURE 3 5 Adding a DriveServer Not Installed in Chassis 3 12 Sun Blade X6270 M2 Server Module Service Manual September 2012 3 7 1 3 FIGURE 3 6 Adding a Drive Server Installed in Chassis 4 Using your thumb or finger press on the middle of the drive s faceplate until the release lever engages with the chassis 5 Close the release lever until it clicks into place and is flush with the front of the server HDD or SSD Failure and RAID A single storage device failure does not cause a data failure if the storage devices are configured as a mirrored RAID 1 volume optional The storage device can be removed and when a new storage device is inserted the contents are automatically rebuilt from the rest of the array with no need to reconfigure the RAID parameters If the replaced storage drive was configured as a hot spare the new HDD is automatically configured as a new hot spare Caution Possible data loss If you insert a storage device that has been configured with a RAID volume into a server that did not previously have its storage devices configured with RAID volumes the existing storage devices in the server will be converted to RAID volumes during automatic synchronization and any exi
26. newly installed CPU Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 29 FIGURE 3 18 Removing Heatsink and CPU Note Set the heatsink upside down on a clean flat surface to prevent the thermal grease from contaminating other components c To remove the faulty CPU from the CPU socket perform the following steps See FIGURE 3 18 2 i ii iii Pivot the socket lever up into the fully open position Open the hinged plate that covers the CPU until it is in the fully open position Lift the CPU out of the socket leaving the lever and plate in the open position 4 To install or reinstall a CPU perform the following steps a Determine the CPU socket location to populate then if you are replacing the existing CPU with a new CPU proceed to Step 4b otherwise perform one of the following tasks before proceeding to Step 4b or Remove air baffle and filler panel in CPU socket If you are adding a second CPU to the motherboard for the first time and the CPU location is covered by an air baffle you will need to remove the air baffle and the filler panel inside the CPU socket prior to adding the CPU For instructions see Remove or Insert Filler Panels on page 3 7 Clean old thermal grease from existing CPU If you are reinstalling the existing CPU use an alcohol pad to clean all the old thermal grease from the component surface 3 30 Sun Blade X6270 M2 Server Module Service Manu
27. on page 2 4 2 Apply main power to the server SP and host For example Local server power on Press and release the recessed Power button on the server module front panel For Power button location see FIGURE 1 1 ILOM SP web interface power on Log in to the ILOM web interface for the server SP and select Remote Control gt Remote Power Control tab then select Reset from the Select Action list box Sun Blade X6270 M2 Server Module Service Manual September 2012 2 12 a ILOM SP CLI power on Log in to the SP ILOM command line interface CLD and type start SYS The OK Power LED on the server module front panel illuminates a steady on green light The steady on LED state indicates that the server module SP and host are both powered on If the server does not power on see Section 2 1 3 Troubleshoot Server Power States on page 2 4 Power Off and Verify Server Is Ready for Removal From Chassis Follow these steps to ensure that the server is properly powered off and is ready for removal from chassis 1 Power off the server For example m Graceful shutdown from local server Press and release the Power button on the front panel This operation will cause any Advanced Configuration and Power Interface ACPI enabled operating systems to perform an orderly shutdown of the operating system Servers not running ACPI enabled operating systems will shut down to standby power mode immediately m Emergenc
28. on page 3 7 FIGURE 3 12 DIMM Socket Release and Alignment Figure Legend DIMM Socket Release and Alignment DIMM connector slot 2 DIMM connector key DIMM ejector lever 4 To install a DIMM do the following a Determine the DIMM socket location to populate For details see Appendix D Memory Module DIMM Reference on page D 1 Note If the DIMM socket contains a filler panel you will need to remove the DIMM filler panel prior to installing a DIMM into the DIMM socket For details see Remove or Insert Filler Panels on page 3 7 b Ensure that the ejector lever at each end of the memory socket are fully open rotated outward to accept the new DIMM c Align the DIMM notch to the DIMM connector key See FIGURE 3 12 Sun Blade X6270 M2 Server Module Service Manual September 2012 3 7 4 d Using both thumbs press the DIMM straight down into the DIMM connector slot until both ejector levers close locking the DIMM in to the socket Note The DIMMs must be inserted evenly straight down into the DIMM connector slot until the ejector levers lock into place e Verify that the DIMM ejector levers are upright seated and tight Press on ejector levers to ensure that they are engaged properly 5 Install the cover on the server For instructions see Install Cover on Server on page 3 9 Installing or Servicing a Fabric Expansion Module FEM Follow these steps to remove
29. supported only in white sockets if adjacent blue socket contains a QR DIMM 7 For maximum performance apply the following rules The best performance is ensured by preserving symmetry For example adding three of same kind of DIMMs one per memory channel and ensuring that both CPUs have the same size of DIMMs populated in the same manner a In certain configurations DIMMs will run slower than their individual maximum speed See TABLE D 1 for further details TABLE D 1 Memory Considerations and Limitations 1 DIMMs are available in two speeds 1066 MHz and 1333 MHz 2 DIMM speed rules are as follows 3x DIMM per channel 800 MHz 2x DIMM per channel 1333 MHz for single rank and dual rank DIMMs or 800 MHz for quad rank DIMMs 1x DIMM per channel 1333 MHz if using 1333 MHz DIMMs 1x DIMM per channel 1066 MHz if using 1066 MHz DIMMs 3 The system operates all memory only as fast as the slowest DIMM configuration 1 This DIMM configuration requires CPUs supporting 1333 MHZ D 1 3 DIMM Rank Classification Labels DIMMs come in a variety of ranks single dual or quad Each DIMM is shipped with a label identifying its rank classification TABLE D 2 identifies the corresponding rank classification label shipped with each DIMM TABLE D 2 DIMM Classification Labels Rank Classification Label Quad rank DIMM 4Rx4 Dual rank DIMM 2Rx4 Single rank DIMM 1Rx4 D 4 Sun Blade X6270 M2 Server Module Service Manu
30. the heatsink be careful not get the thermal grease on your fingers so as not to transfer the grease to other server components To do so could cause component contamination and or damage Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 27 e Carefully position the heatsink on the CPU aligning it with the mounting posts to reduce movement after it makes initial contact with the layer of thermal grease Caution If the heatsink assembly is moved too much during its installation the layer of thermal grease might not be distributed evenly leading to component damage f Tighten the screws alternately one half turn until fully seated 6 Install the cover on the server See Install Cover on Server on page 3 9 V Replace or Upgrade CPU and Heatsink Follow these steps to replace or upgrade the CPU and Heatsink Note This component is a field replaceable unit FRU and should be replaced only by qualified Service technicians Contact your Service representative for assistance 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 4 Caution Do not operate the system with empty slots Always insert a filler panel into an empty slot to reduce the possibility of system shut down 2 Remove the cover from the server For detai
31. the server For details see Remove Cover From Server on page 3 9 3 To remove the system battery do the following Caution Removing the system battery will clear the CMOS and return the BIOS settings to their factory defaults The BIOS will automatically notify you of this change the next time you boot the system a Using your fingers unlatch the battery from the socket by twisting the battery away from the socket spring Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 17 b Lift the battery up and out of the socket see FIGURE 3 10 FIGURE 3 10 Removing System Battery 4 Locate the replacement system battery then insert the battery into the socket with the positive side of the battery facing toward the spring see FIGURE 3 11 FIGURE 3 11 Inserting System Battery 5 Install the cover on the server For instructions see Install Cover on Server on page 3 9 3 18 Sun Blade X6270 M2 Server Module Service Manual September 2012 3 7 3 A Installing or Replacing Memory Modules DIMMs The Sun Blade X6270 M2 Server Module is shipped with standard memory configurations If you ordered additional memory a kit for the additional memory is shipped separately For details on DIMM considerations such as DIMM and CPU physical layout DIMM population rules DIMM rank classification labels
32. 6270 M2 Server Module Service Manual September 2012 TABLE 42 Summary of Documentation for Sun Diagnostic Tools Continued Diagnostic Tool Where to Find Information POST e Section 2 2 About the BIOS on page 2 5 e Section 2 2 1 2 Default BIOS Power On Self Test POST Events on page 2 6 e Section 2 2 1 3 BIOS POST F1 and F2 Errors on page 2 7 e Section 2 2 1 4 How BIOS POST Memory Testing Works on page 2 10 U Boot e Oracle x86 Servers Diagnostics Guide or Pc Check Locate the latest verson of this guide at e http docs sun com app docs prod blade x6270m2 hic Solaris commands Locate the latest Solaris command information for Solaris 10 at e http docs sun com app docs doc 817 0550 eqxqt a view SunVTS Locate the latest documentation for SunVTS at http www sun com oem products vts index html Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 5 4 2 4 2 1 4 6 Restoring ILOM Defaults You can restore the factory defaults for the following ILOM features a ILOM root password m Serial port connection To restore these factory defaults you must use the Preboot Menu utility that is shipped installed on your server The Preboot Menu enables you to address changes to some of ILOM s settings while ILOM is not currently running In addition to restoring factory defaults for the root password and serial connection settings the Preboot Menu enables you t
33. 70 M2 Server Module 3 1 3 1 Locations of Replaceable Components 3 2 3 2 Tools and Supplies Needed 3 3 3 3 Avoid Electrostatic Discharge 3 3 3 4 Removing the Server From the Chassis 3 4 Y Remove Server Module From Chassis 3 4 3 5 Removing or Replacing Filler Panels 3 6 v Remove or Insert Filler Panels 3 7 3 6 Removing or Installing Server Module Cover 3 9 v Remove Cover From Server 3 9 v Install Cover on Server 3 9 3 7 Procedures for Replaceable Components 3 10 iv Book Title without trademarks or an abbreviated book title September 2012 3 7 1 3 7 2 3 7 3 3 7 4 3 7 5 3 7 6 3 7 7 Installing or Servicing a Hard Disk Drive or Solid State Drive 3 10 3 7 1 1 Internal System Software Designation for Storage Devices 3 11 3 7 1 2 Add a New HDD or SSD 3 11 3 7 1 3 HDD or SSD Failure and RAID 3 13 3 7 1 4 Replace an Existing HDD or SSD 3 14 Replacing the System Battery 3 17 v Replace the System Battery 317 Installing or Replacing Memory Modules DIMMs 3 19 v Replace or Add DIMM 319 Installing or Servicing a Fabric Expansion Module FEM 3 21 v Installthe FEM 321 Installing or Replacing a RAID Expansion Module REM and Battery 3 22 v Replace the REM Battery 323 v Install a New REM 324 v Replace an Existing REM 325 Installing or Replacing a CPU and Heatsink 3 26 v Install CPU and Heatsink 326 v Replace or Upgrade CPU and Heatsink 328 Cabling the REM and Disk Drives 3 32 v Identify the Proper Cabling Path
34. BIOS on page D 5 Memory Module Installation Considerations The Sun Blade X6270 M2 Server Module supports a variety of DIMM configurations that can include single rank SR DIMMs dual rank DR DIMMs or quad rank QR DIMMs When replacing or adding memory modules to the Sun Blade X6270 M2 Server Module you should consider the following m Physical layout of the DIMMs and CPUs For details see DIMM and CPU Physical Layout on page D 2 DIMM population rules For details see DIMM Population Rules on page D 3 DIMM classification labels D 1 Beta Draft D 1 1 D 2 For details see DIMM Rank Classification Labels on page D 4 m Error correction and parity For details see Error Correction and Parity on page D 5 DIMM and CPU Physical Layout The physical layout of the DIMMs and CPUs on a Sun Blade X6270 M2 Server Module is shown in FIGURE D 1 FIGURE D 1 CPU and DIMM Physical Layout D8 D7 D6 D5 D4 D3 D2 D1 Do Do D1 D2 D3 D4 D5 D6 D7 D8 Figure Legend CPU and DIMM Physical Layout CPU 0 location CPU 1 location Channel locations for CPU 0 Three channels per CPU with each channel containing three color coded DIMM slots black white and blue Sug S Laon S Lun Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft D 1 2 Figure Legend CPU and DIMM Physical Layout Continued Channel locations for CPU 1 Three channels per CPU with each cha
35. BIOS Setup Utility 3 Using the left and right arrow keys on the keyboard navigate to the Advanced tab The Advanced Settings screen appears 4 Using the up and down arrow keys select the IPMI Configuration option and press Enter to go to the subscreen The IPMI Configuration subscreen appears Chapter 2 Powering On and Configuring BIOS Settings 2 19 2 2 3 4 10 Using the up and down arrow keys select the Set LAN Configuration option and press Enter The LAN Configuration subscreen appears and shows the current ILOM SP IP address To set the IP address a Select Set LAN Configuration then use the arrow keys to select settings b Specify the appropriate settings then proceed to Step 7 Select Commit and press Enter Allow about five seconds for the Commit to complete then select Refresh and press Enter Select Refresh a second time and press Enter to confirm that the IP address information has been set Press F10 to save any changes you made and to exit the BIOS Setup Utility Configuring Option ROM Settings in BIOS The BIOS Option ROM is 128 Kbytes Of these 128 Kbytes approximately 80 Kbytes are used by the VGA controller the disk controller and the network interface card Approximately 48 Kbytes remain for the Option ROM 2 3 Vv Enable or Disable Option ROM Settings 1 Access the BIOS Setup Utility menus For instructions see Access BIOS Setup Utility Menus on page 2 15 In th
36. E 3 1 Filler Panel Replacement Procedures Filler Panel Module Remove Procedure Install Procedure Server Module 1 Locate the server module filler panel 2 to be removed from the chassis To unlatch the server module filler panel from the chassis press the button on the release lever handle then lower the lever into the fully open position To remove the filler panel from the chassis hold the release lever then gently slide the filler panel toward you 1 Locate the vacant server module slot in the chassis 2 Ensure that the release lever is fully opened then align the filler panel with the vacant server module slot 3 Slide the filler panel into the vacant server module slot As the release lever makes contact with the chassis the lever will start to close 4 Close the release lever until it locks the filler panel in place Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 7 TABLE 3 1 Filler Panel Module Remove Procedure Filler Panel Replacement Procedures Continued Install Procedure Memory Module Storage Drive Module hard disk drive or solid state drive CPU Air Baffle over empty CPU socket 1 1 2 Locate the memory module filler panel to be removed from the motherboard Simultaneously press down on both ejector levers at the ends of the memory module slot Lift the filler panel straight up to remove it from the memory mod
37. Error Please Check SP Log for more e Check the fault management function and Details the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press F1 to continue VTd Error Please Check SP Log for more Details Check the SP event log in ILOM for more details BMC Not Responding ILOM error Press F1 to continue Note This error message might display if during the SP BIOS communication an internal error occurs This error might require you to restart the SP 2 8 Sun Blade X6270 M2 Server Module Service Manual September 2012 TABLE 2 2 BIOS POST F1 and F2 Error Messages Continued BIOS POST Error Message Error Type Resolution e Primary Master Hard Disk Error e Primary Slave Hard Disk Error e Secondary Master Hard Disk Error Secondary Slave Hard Disk Error IDE ATAPI error e Press F1 to continue Check the SP event log in ILOM for more details Note These error messages display when the BIOS is attempting to configure IDE ATAPI devices in POST Timer Error 8254 timer error e Press F1 to continue e Check the SP event log in ILOM for more details Note This type of error typically indicates an error While programming the count register of channel 2 of the 8254 timer This could indicate a problem with system hardware RAM R W test failed Memory test failure e Press F1 to continue Check the SP event log in
38. IOH error e Press F1 to continue Protocol Error Please Check SP Log for more e Check the SP event log in ILOM for more Details details Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press F1 to continue QPI x Error Please Check SP Log for more e Check the fault management function and Details the SP event log in ILOM for more details Note Where QPI x equals 0 for QPI Link 0 or 1 for QPI Link 1 Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press F1 to continue PCLE x Error Please Check SP Log for more e Check the fault management function and Details the SP event log in ILOM for more details Note Where PCI E x port number can range from 1 to 10 depending on the PCI root port on IOH Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press F1 to continue ESI Error Please Check SP Log for more Details e Check the fault management function and the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press F1 to continue Thermal Error Please Check SP Log for more e Check the fault management function and Details the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press F1 to continue DMA Error Please Check SP Log for more Details e Check the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press F1 to continue Miscellaneous
39. IOS Booting and Set Up Considerations Refer to the following sections for information when booting the BIOS m Default BIOS Power On Self Test POST Events on page 2 6 m BIOS POST F1 and F2 Errors on page 2 7 a How BIOS POST Memory Testing Works on page 2 10 m PCI Express ExpressModule Slot Booting Priority on page 2 11 m Ethernet Port Device and Driver Naming on page 2 11 m Ethernet Port Booting Priority on page 2 12 Hardware Prefetchers Hardware prefetchers work well in workloads that traverse array and other regular data structures The hardware prefetcher option is disabled by default and should be disabled when running applications that perform aggressive software prefetching or Chapter 2 Powering On and Configuring BIOS Settings 2 5 for workloads with limited cache For example memory intensive applications with high bus utilization could see a performance degradation if hardware prefetching is enabled 2 2 1 2 Default BIOS Power On Self Test POST Events At system startup the BIOS performs a power on self test that checks the hardware on your server to ensure that all components are present and functioning properly TABLE 2 1 identifies the events that can occur during BIOS POST as well as specifies whether these event can prevent the host from powering on TABLE 2 1 BIOS POST Events Boot continues Event Cause on host User password violation Attemp
40. ITY Configure CPU WARNING Setting lues in below sections may cause o malfunction CPU Configuration ard SATA Configuration ACPI Configuration Event Log Configuration gt IPMI Configuration Intel UT d Configuration onfiguration Configuration Select Screen put ing 11 Select Item Enter Go to Sub Screen F1 General Help i from remote kbd ja ad Exit 1 remote kbd Appendix B Configuring BIOS Settings B 5 Beta Draft B 2 3 BIOS PCI Menu Screen The BIOS PCI screen enables you to configure the server to clear NVRAM during system boot FIGURE B 3 shows the BIOS PCI screen FIGURE B 3 BIOS Setup Utility PCI Advanced PCI Settings BIOS SETUP UTILITY System Boot Clear NURAM No T ne B 6 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft B 2 4 BIOS Boot Menu Screens The BIOS Boot screens enable you to configure the boot device priority storage drives and the DVD ROM drive FIGURE B 4 shows the BIOS Boot top level screen FIGURE B 4 BIOS Setup Utility Boot Boot Settings BIOS SETUP UTILITY gt Boot Settings Configuration Appendix B Configuring BIOS Settings B 7 Beta Draft B 2 5 BIOS Security Menu Screen The BIOS Security screen enables you to set or change the supervisor and user passwords FIGURE B 5 shows the BIOS Security screen FIGURE B 5 BIOS Setup Utility Security Security Settings BIOS SETUP UTILITY B Secur ituk Install or Change the pass
41. Menu Screens B 7 BIOS Security Menu Screen B 8 Book Title without trademarks or an abbreviated book title September 2012 B 2 6 BIOS Chipset Menu Screens B 9 B 2 7 BIOS Exit Menu Screen B 10 v Executing a BIOS Exit Option B 10 C Connector Pinouts C 1 C 1 3 Cable Dongle Pinouts C 2 C 2 SAS SATA Connectors C 4 C 3 SAS Diskplane C 6 C4 SAS Power LED Connector C 7 D Memory Module DIMM Reference D 1 D 1 Memory Module Installation Considerations D 1 D 1 1 DIMM and CPU Physical Layout D 2 D 1 2 DIMM Population Rules D 3 D 1 3 DIMM Rank Classification Labels D 4 D 1 4 Error Correction and Parity D 5 D 1 5 Inconsistencies Between DIMM Fault LEDs and the BIOS Mapping of Faulty DIMMs D 5 D 1 6 Locations of Faulty DIMMs Using ILOM Versus BIOS D 5 Index Index 1 Contents vii viii Book Title without trademarks or an abbreviated book title September 2012 Using This Documentation This Service Manual contains information and procedures for maintaining and upgrading Oracle s Sun Blade X6270 M2 Server Module Before You Read This Document It is important that you review the safety guidelines in the Sun Blade X6270 M2 Server Module Safety and Compliance Guide 821 0500 and in the Important Information for Sun Hardware Systems 821 1590 Product Information For information about the Sun Blade X6270 M2 Server Module go to the following web site http www oracle com goto x6270m2 At that site you can find li
42. Sun Blade X6270 M2 Server Module Service Manual S amp SUN Part No E21604 03 PAN al September 2012 Copyright 2012 Oracle and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this is software or related software documentation that is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notice is applicable U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any ee Bien installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modifi
43. achment SATA connector pins and their corresponding descriptions are shown in the figure and table in this section FIGURE C 2 SAS SATA Connector S8 E S1 S7 P1 P15 S14 TABLE C 1 SAS SATA Connector Pins Segment Pin Number Pin Name Description Signal S1 Gnd Second mate ground Pavan S2 TX Positive side of transmit to hard drive S3 TX Negative side of transmit to hard drive S4 Gnd Second mate ground S5 RX Negative side of receive from hard drive S6 RX Positive side of receive from hard drive S7 Gnd Second mate ground Backside S8 Gnd Second mate ground A S9 Not used S10 Not used S11 Gnd Second mate ground S12 Not used S13 Not used S14 Gnd Second mate ground Beta Draft Appendix C Connector Pinouts C 3 C 4 TABLE C 1 SAS SATA Connector Pins Continued Segment Pin Number Pin Name Description Power Pl 3 3 V Not used a a P2 3 3 V Not used P3 3 3 V Not used P4 Gnd First mate ground P5 Gnd Second mate ground P6 Gnd Second mate ground P7 5 0 V Pre charge second mate P8 5 0 V P9 5 0 V P10 Gnd Second mate ground P11 Ready LED Activity Ready LED P12 Gnd First mate ground P13 12 0 V Pre charge second mate P14 12 0 V P15 12 0 V Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft C 3 SAS Diskplane The SAS diskplane connector pins and their corresponding descriptions are shown in the following table TABLE C 2 SAS Disk Backplane Signal Connector Pi
44. al September 2012 Beta Draft D 1 4 D 1 5 D 1 6 Error Correction and Parity The server s processor provides parity protection on its internal cache memories and error correcting code ECC protection of the data The system can detect and log the following types of errors m Correctable and uncorrectable memory ECC errors m Uncorrectable CPU internal errors Advanced ECC corrects up to 4 bits in error on nibble boundaries as long as they are all in the same DRAM If a DRAM fails the DIMM continues to function Refer to the Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection for information on how to access the error log Inconsistencies Between DIMM Fault LEDs and the BIOS Mapping of Faulty DIMMs When a single DIMM is marked as faulty by ILOM for example fault memory intel dimm training failed is listed in the SP Event Log BIOS might map out the entire memory channel that contains the faulty DIMM as failing that is up to three DIMMs As a result the memory available to the operating system is reduced However when the Fault Remind button is pressed only the fault LED associated with the faulty DIMM lights The fault LEDs for the other two DIMMs in the memory channel remain off Therefore you can correctly identify the faulty DIMM When the faulty DIMM is replaced and the DIMM fault is cleared using ILOM the memory available to the operating system returns to normal For instructions for cle
45. al September 2012 b Ensure that the CPU socket release lever and retainer plate are in the fully open position then align the CPU with the CPU socket and gently set the CPU onto the pins in the socket Note Use the alignment keys in the CPU socket to match the alignment notches on the sides of the CPU See FIGURE 3 19 Note Mixing CPU speeds is not supported Install two identical CPUs in your server FIGURE 3 19 Installing CPU and Heatstink c When the CPU is fully seated in the socket pivot the hinged retainer plate down onto the top of the CPU See FIGURE 3 19 1 d Pivot the release lever down and into the locked position at the side of the socket The release lever must lock down the retainer plate as you close the lever 5 To install or reinstall the heatsink over the CPU socket perform the following steps a Use the syringe supplied with the new or replacement CPU to apply approximately 0 1 ml of thermal grease to the center of the top of the CPU Do not distribute the grease b Turn the heatsink upright and reinsert the mounting screws See FIGURE 3 19 2 Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 31 377 3 32 Caution Avoid moving the heatsink after it has contacted the top of the CPU Too much movement could disturb the layer of thermal grease leading to component damage c Carefully position and align the heatsink over the CPU Note The
46. al connection 4 13 Integrated Lights Out Manager ILOM power off server 2 3 root password 4 12 M main cover removal 3 9 Main Menu BIOS screen 2 13 memory See DIMMs Microsoft Windows Server 1 3 motherboard component locations 1 7 3 2 O operating systems supported 1 3 Oracle Enterprise Linux 1 3 overview figure 1 7 3 2 P PCIPnP Menu BIOS screen 2 13 pinouts 3 cable dongle C 2 SAS diskplane C 6 SAS power connector C 7 SAS SAT connectors C 4 powering off the server 2 3 Preboot Menu access overview 4 6 access prerequisites 4 7 access procedure 4 7 edit 4 9 menu commands 4 18 R RAID Expansion Module REM board replacement 3 22 3 25 RAID configuration 3 26 recovering ILOM firmware using Preboot Menu 4 14 Red Hat Enterprise Linux 1 3 replaceable component locations 3 2 replacement procedures battery 3 17 DIMMs Fabric Expansion Module FEM board replacement 3 21 hard disk drive 3 10 hard disk drive or solid state drive 3 14 RAID Expansion Module REM board replacement 3 22 3 25 root password resetting 4 12 S safety guidelines ix sample BIOS setup screens B 3 Security Menu BIOS screen 2 13 serial connection to I LOM restoring 4 13 serial port connector 1 6 server module optional server components 1 3 removing 3 4 shutting down the server 2 3 SP firmware restoring 4 14 special considerations BIOS 2 5 specifications system A 1 summary of features 1
47. and replace a Fabric Expansion Module FEM in a Sun Blade X6270 M2 Server Module Install the FEM Note This component is a customer replaceable unit CRU Follow this procedure to add a FEM 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 4 Caution After removing the server from the chassis insert a filler panel into an empty slot to reduce the possibility of a system shutdown 2 Remove the cover from the server For details see Remove Cover From Server on page 3 9 3 Remove the existing FEM card See FIGURE 3 13 4 Perform the following steps to install the FEM card Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 21 a Slide the FEM card at an angle into the support bracket See FIGURE 3 13 b Press the FEM card carefully into the connector See FIGURE 3 13 FIGURE 3 13 Removing and Inserting the FEM Card 5 Connect the FEM to the motherboard 6 Install the cover on the server For details see Install Cover on Server on page 3 9 NES Installing or Replacing a RAID Expansion Module REM and Battery The RAID expansion module REM if ordered might not arrive installed on the Sun Blade X6270 M2 Server Module In some cases this option is shipped separately for customer installation The REM
48. aring DIMM faults see the Oracle Integrated Lights Out Manager ILOM 3 0 Supplement for the Sun Blade X6270 M2 Server Module 821 0501 Locations of Faulty DIMMs Using ILOM Versus BIOS ILOM and BIOS use different formats to identify the location of a faulty DIMM m For ILOM the format is Px Dx where x is 0 or 1 for CPUs and 0 to 8 for DIMMs m For BIOS the format is CPUx CHANNELx DIMMx where x is 0 or 1 for CPUs and 0 to 2 for channels and DIMMs Appendix D Memory Module DIMM Reference D 5 Beta Draft TABLE D 3 shows the mapping of faulty DIMM locations as reported by ILOM and BIOS TABLE D 3 Mapping of Faulty DIMM Locations for ILOM and BIOS ILOM Mapping ILOM Mapping for CPUO BIOS Mapping for CPUO for CPU1 BIOS Mapping for CPU1 P0 D0 CPUO CHANNELO DIMM2 P1 D0 CPU1 CHANNELO DIMM2 PO D1 CPU0 CHANNELO DIMM1 P1 D1 CPU1 CHANNELO0 DIMM1 PO D2 CPU0 CHANNELO DIMMO P1 D2 CPU1 CHANNELO DIMMO P0 D3 CPUO CHANNEL1 DIMM2 P1 D3 CPU1 CHANNEL1 DIMM2 P0 D4 CPUO CHANNEL1 DIMMI1 P1 D4 CPU1 CHANNEL1 DIMM1 P0 D5 CPUO CHANNEL1 DIMMO P1 D5 CPU1 CHANNEL1 DIMMO P0 D6 CPU0 CHANNEL2 DIMM2 P1 D6 CPU1 CHANNEL2 DIMM2 P0 D7 CPU0 CHANNEL2 DIMM1 P1 D7 CPU1 CHANNEL2 DIMM1 P0 D8 CPUO CHANNEL2 DIMMO P1 D8 CPU1 CHANNEL2 DIMMO D 6 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft Index A Advanced Menu BIOS screen 2 13 B battery replacement 3 17 BIOS configuring 2
49. boot Menu remotely Note You cannot use an SSH or a remote KVMS session to access the Preboot Menu remotely Y Access to the Preboot Menu 1 Ensure that the requirements in Prerequisites for Accessing the Preboot Menu on page 4 7 are met 2 Reset ILOM For example Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 7 m From the server SP ILOM enter the command gt reset SP m From the CMM ILOM enter the command gt reset CH BLn SP Where n is the slot number of the server module a Temporarily remove power from the server module by partially removing it from its slot then reseating it ILOM reboots and messages begin scrolling on the screen 3 To interrupt the ILOM boot process perform one of the following actions when the SP is resetting m Press and hold the Locate button on the server module front panel until the Preboot Menu appears Or m Type in xyzzy when you see the message Booting linux in n seconds Note You cannot interrupt the ILOM boot process by typing xyzzy until you have configured the settings as described in Edit Preboot Menu for Remote Serial Access on page 4 9 The ILOM Preboot Menu appears Booting linux in 10 seconds ILOM Pre boot Menu Type h and Enter for a list of commands or Enter for command line key bindings Type h cmd for summary of cmd command Warning SP will warm reset after 300 seconds of i
50. cation and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle orporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group This software or hardware and documentation may provide access to or information on c
51. cover on the server For instructions see Install Cover on Server on page 3 9 5 Unless you have preloaded software on the SAS SATA HDDs or SSDs your server will not have an operating system or any data You will need to restore your data from backups and install the operating system m To install the Solaris Operating System or Linux Operating System see the Sun Blade X6270 M2 Server Module Installation Guide for Linux Virtual Machine Software and Oracle Solaris Operating Systems 821 0497 To install the Windows Operating System see the Sun Blade X6270 M2 Server Module Installation Guide for Windows Operating Systems 821 0498 3 24 Sun Blade X6270 M2 Server Module Service Manual September 2012 FIGURE 3 15 Installing REM 6 Install the cover on the server See Install Cover on Server on page 3 9 V Replace an Existing REM Note The REM SAS cable must be installed when using a REM For cabling instructions see Cabling the REM and Disk Drives on page 3 32 Follow this procedure to replace or add a REM 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 4 Caution After removing the server from the chassis ensure that a filler panel is inserted into the empty server slot to reduce the possibility of a system
52. d Service personnel only net flash Paddress path name flash Where m I Paddress is the IP address of a TFTP server path is the path to the file relative to tftpboot Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 17 name is the first part of the flash file name For example Preboot gt net flash 10 8 173 25 images system rom flash After a series of messages the Preboot Menu prompt appears Preboot gt 3 At the Preboot gt prompt type the reset command to restart the SP For example Preboot gt reset The Preboot Menu exits and ILOM restarts 4 2 5 Preboot Menu Command Summary TABLE 4 4 identifies the Preboot Menu commands TABLE 4 4 Preboot Menu Commands Command Description boot vers help show edit diag Boots ILOM The Preboot Menu exits and ILOM restarts Note This command executes a modified boot sequence that does not offer the choice to select the diagnostic level or to interrupt the boot sequence and return to the Preboot Menu To execute the normal boot sequence use the reset warm command instead Displays version information including the hardware type board revision ILOM revision revisions of PBSW and recovery U Boot Shows the checksum integrity of the images and the preference between redundant images Displays a list of commands and parameters Displays a list of SP settings Starts an interactive dialog that prompts and chang
53. dle time Set bootretry to 1 to disable the time out Preboot gt 4 You can perform any of the following tasks or type boot to exit the Preboot Menu a Enable remote access to the Preboot Menu For instructions see Edit Preboot Menu for Remote Serial Access on page 4 9 m Restore the factory default to the ILOM root password 4 8 Sun Blade X6270 M2 Server Module Service Manual September 2012 For instructions see Restore ILOM Root Password to Factory Default Using the Preboot Menu on page 4 12 m Restore the serial connection between ILOM and a host console For instructions see Restore Access to the Serial Console Using the Preboot Menu on page 4 13 m Restore the SP firmware image For instructions see Restore the SP Firmware Image Using the Preboot Menu on page 4 17 a Review the commands supported in the Preboot Menu For command details see Preboot Menu Command Summary on page 4 18 V Edit Preboot Menu for Remote Serial Access 1 Access the Preboot Menu as described in Access to the Preboot Menu on page 4 7 At the Preboot gt prompt type edit The Preboot Menu enters edit mode In edit mode the Preboot Menu displays its selections one by one offering you a chance to change each one m To change a setting type the new value then press Enter a To skip to the next setting press Enter Press Enter to move through the settings until the boo
54. e BIOS Setup Utility menus use the arrow keys or Tab key to navigate to the Boot menu The Boot menu appears In the Boot menu highlight the Option ROM setting then press Enter 2 20 Sun Blade X6270 M2 Server Module Service Manual September 2012 2 2 4 Froot E NETO Option ROM NET1 Option ROM PCI E Slot 0 Option ROM PCI E Slot 1 Option ROM ion Module ion Module 0 ision Module 1 Enabled Enabled Enabled Enabled Enabled This Option enables execution of the onboard network controllers Optional ROMs fox cy support The onboard network de are not boot e with this disabled 4 In the Boot menu listing the Option ROM settings highlight the applicable Option ROM setting to modify then press Enter A tab appears listing the available settings 5 In the tab do one of the following m Select Enabled to enable the Option ROM setting or m Select Disabled to disable the Option ROM setting 6 Press F10 to save the changes and exit BIOS Updating the BIOS Firmware The BIOS is updated whenever you update the ILOM SP firmware For instructions about updating the firmware refer to the Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection Chapter 2 Powering On and Configuring BIOS Settings 2 21 2 22 Sun Blade X6270 M2 Server Module Service Manual September 2012 CHAPTER 3 Maintaining the Sun Blade X6270 M2 Server Module This chapter contains infor
55. ears that enables you to save the changes and exit the Setup Utility or cancel the exit option Note The confirmation dialog box is only shown below for the Save Changes and Exit option screen B 10 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft APPENDIX C Connector Pinouts This appendix contains information about the following connector pinouts m Section C 1 3 Cable Dongle Pinouts on page C 2 m Section C 2 SAS SATA Connectors on page C 4 m Section C 3 SAS Diskplane on page C 6 m Section C 4 SAS Power LED Connector on page C 7 Beta Draft C 1 C 1 3 Cable Dongle Pinouts The following figure and table provides pinout information for the 3 cable dongle connectors FIGURE C 1 3 Cable Dongle Connectors P N 530 3936 Option 4622A Figure Legend Pinouts for 3 Cable Dongle Connectors Option 4622A 3 RJ 45 Serial Signal 2 USB Signal 1 VGA Signal RJ 45 USB VGA 1 RTS 1 USB1 VCC 1 Red 2 DTR 2 USB1 DN 2 Green 3 Trasnmit Data 3 USB1 DP 3 Blue 4 Ground 4 USB1 Ground 4 Not used 5 Ground 5 USB2 Ground 5 Ground 6 Recive Data 6 USB2 DP 6 Ground 7 DSR and DCD 7 USB2 DP 7 Ground 8 CTS 8 USB2 Ground 8 Ground 9 5V 10 Ground 11 Ground 12 VGA Data 13 H_Sync 14 V_Sync C 2 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft C2 SAS SATA Connectors The Serial Attached SCSI SAS Serial Advanced Technology Att
56. eens All screens reflect the optimal defaults at startup Note The screens shown are examples The version numbers and the screen content and selections shown are subject to change over the life of the product The following topics are covered Section B 2 1 BIOS Main Menu Screens on page B 4 Section B 2 2 BIOS Advanced Menu Screens on page B 5 Section B 2 3 BIOS PCI Menu Screen on page B 6 Section B 2 4 BIOS Boot Menu Screens on page B 7 Section B 2 5 BIOS Security Menu Screen on page B 8 Section B 2 6 BIOS Chipset Menu Screens on page B 9 Section B 2 7 BIOS Exit Menu Screen on page B 10 Appendix B Configuring BIOS Settings B 3 Beta Draft B 2 1 BIOS Main Menu Screens The BIOS Main screens provide general product information including BIOS processor system memory and system time date FIGURE B 1 shows the BIOS Main top level screen FIGURE B 1 BIOS Setup Utility Main System Overview Susten Time System Date erial Number Information Amer ican B 4 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft B 2 2 BIOS Advanced Menu Screens The BIOS Advanced screens provide detailed configuration information for the CPU memory IDE Super IO trusted computing USB PCI MPS and other system information FIGURE B 2 shows the BIOS Advanced top level screen FIGURE B 2 BIOS Setup Utility Advanced Advanced Settings BIOS SETUP UTIL
57. enables the RAID functionality for SAS drives TheSun Blade X6270 M2 Server Module supports RAID 0 1 5 and 6 Note that when adding a REM to a server you must install one or more SAS or SATA storage drives hard disk or solid state drive in the server disk slots 0 through 3 For further information about the implementation and configuration of RAID on this server consult the following disk controller documentation 3 22 Sun Blade X6270 M2 Server Module Service Manual September 2012 a Sun Disk Management Document Collection at http docs sun com app docs coll dsk mgmt m Sun StorageTek RAID Manager Software Release Notes 820 2755 m Sun Intel Adaptec BIOS RAID Utility User s Manual 820 4708 a Uniform Command Line Interface User s Guide 820 2145 m Sun LSI 106x RAID User s Guide 820 4933 To install the REM option and its battery on the Sun Blade X6270 M2 Server Module motherboard refer to the following procedure s V Replace the REM Battery Follow this procedure to replace a REM battery 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 4 Caution After removing the server from the chassis ensure that a filler panel is inserted into the empty server slot to reduce the possibility of a system shut down 2 Remove the cover from the server F
58. erify Server Is Ready for Removal From Chassis on page 2 3 m Section 2 2 About the BIOS on page 2 5 a BIOS Booting and Set Up Considerations on page 2 5 BIOS Setup Utility Menus on page 2 12 a Enabling Support for Common BIOS Settings on page 2 15 a Updating the BIOS Firmware on page 2 21 2 1 2 1 2 1 1 2 2 Powering On and Off the Server Module Refer to the following topics in this section to power on and off the server module m Power On the Server Module on page 2 2 m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 a Troubleshoot Server Power States on page 2 4 Power On the Server Module The following procedure assumes that the server module is installed in a powered on chassis 1 Verify that the server module is in a standby power state In a standby power state the OK Power LED on the front panel of the server blinks 0 1 second on 2 9 seconds off A standby power state indicates that the server module SP is active but the server module host is powered off See FIGURE 1 1 for the OK Power LED location Note The OK Power LED will be set to standby blink only when there is enough chassis power for the server module to power on If there is not enough chassis power the OK Power LED will remain off until there is enough power for the server module to power on To troubleshoot this issue see Troubleshoot Server Power States
59. es settings one by one See Edit Mode Settings in Preboot Menu on page 4 11 for details Runs the U Boot diagnostic tests in manual mode See the Oracle x86 Servers Diagnostics Guide for more on U Boot diagnostic tests 4 18 Sun Blade X6270 M2 Server Module Service Manual September 2012 TABLE 4 4 Preboot Menu Commands Continued Command Description host Initiates various activities related to the host e clearcmos Clears CMOS and BIOS passwords e console Connects SP console to host serial console Note Type Ctrl q to quit e show Shows information about the host state enable on Enables the front panel Power button which is usually disabled unless ILOM is running Caution If you start the host when ILOM is off the BIOS does not send error events or power messages to the SP This can cause all server modules to lose power e hard off Turns the host off Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 19 TABLE 4 4 Preboot Menu Commands Continued Command Description net config dhcp ping flash e config Starts a dialog that enables you to change the ILOM network settings dhcp Changes the network addressing from static to DHCP Note You must set ipdiscovery dhcp using the net config command first e ping Sends a ping e flash Downloads an ILOM firmware image See Restoring the SP Firmware Image on page 4 14 for detai
60. event log in ILOM for more error details Note This type of error indicates that the Keyboard Controller failure This error might indicate a problem with system hardware S M A R T error on the drive SMART e Press F1 to continue device error e Check the SP event log in ILOM for more details Note S M A R T failure messages might indicate the need to replace the storage device 2 2 1 4 How BIOS POST Memory Testing Works The BIOS POST memory testing is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is copied from ROM to DRAM 2 After exiting out of DRAM the BIOS performs a simple memory test where a write read of every location with the pattern 55aa55aa is performed Note The simple memory test is performed only if Quick Boot is not enabled from the Boot Settings Configuration screen Enabling Quick Boot causes the BIOS to skip the memory test 3 The BIOS polls the memory controllers for both correctable and non correctable memory errors and logs those errors into the SP 4 The message BMC Responding appears at the end of POST 2 10 Sun Blade X6270 M2 Server Module Service Manual September 2012 2 2 1 5 2 2 1 6 PCI Express ExpressModule Slot Booting Priority The Sun Blade X6270 M2 Server Module supports up to two chassis PCI Express ExpressModules PCIe EMs per server module The chassis slots for the PCIe Express Modules are detected by the BIOS during startup in thi
61. filler panel into an empty slot to reduce the possibility of system shut down Remove Server Module From Chassis To replace components for the Sun Blade X6270 M2 Server Module with the exception of the hard disk drives you need to remove the server module from the chassis Note If you are only replacing the hard disk drives in the server you can skip this section and go to Installing or Servicing a Hard Disk Drive or Solid State Drive on page 3 10 Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 3 Caution Before handling internal components of the server module attach an electrostatic discharge ESD wrist strap to the grounding post that is built into the rear of the chassis The system s printed circuit boards and hard disk drives contain components that are extremely sensitive to static electricity 1 Power off the server and verify that the server is ready to be removed from chassis For instructions see Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 2 Perform the following steps to remove the server from the chassis See FIGURE 3 2 a To open the ejector levers on the server 1 press the green ejector button at the top and bottom to unlatch the server from chassis then 2 swing out the top and bottom levers b To slide the server from the chassis 1 hold the opened ejector levers and pull the ejector levers toward you then 2 grasp the server with b
62. ghts Out Manager ILOM 3 0 Supplement for Sun Blade X6270 M2 Server Module 821 0501 and the Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection Sun Blade X6270 M2 Server Module Service Manual September 2012 2 2 22 1 2 2 1 1 About the BIOS The Basic Input Output System BIOS has a setup utility stored in the BIOS flash memory The setup utility reports system information and can be used to configure the BIOS settings The configurable data is provided with context sensitive help and is stored in the system s battery backed CMOS RAM If the configuration stored in the CMOS RAM is invalid the BIOS settings return to their default optimal values There are seven menus in the BIOS Setup Utility which appear in this order Main Advanced PCI Boot Security Chipset and Exit To navigate the menus or options listed on the menu use the arrow keys The options or fields that you can configure on a menu appear in color For further instructions on how to navigate and change settings in the BIOS Setup Utility refer to the online instructions provided on the menu For additional information about the BIOS operations and menu options available on your server refer to the following sections m BIOS Booting and Set Up Considerations on page 2 5 m BIOS Setup Utility Menus on page 2 12 m Enabling Support for Common BIOS Settings on page 2 15 m Updating the BIOS Firmware on page 2 21 B
63. hassis network express modules and chassis PCI express modules e Front Panel I O Device Connection The Sun Blade X6270 M2 Server Module front panel provides a universal connection port for attaching devices directly to the server using a dongle cable Preinstalled CPU Servers are typically ordered and shipped with preinstalled memory and and Memory CPU configurations The preinstalled memory and CPU assemblies Configurations offered and shipped for the Sun Blade X6270 M2 Server Module include e 1 Intel Xeon Six Core X5680 3 33GHz 12MB Cache 6 40 GT s QPI HT Turbo Boost 130W with Heatsink e 1 Intel Xeon Six Core X5670 2 93GHz 12MB Cache 6 40 GT s QPI HT Turbo Boost 95W with Heatsink e 1 Intel Xeon Four Core E5620 2 40GHz 12MB Cache 5 86 GT s QPI HT Turbo Boost 80W with Heatsink 1 2 Sun Blade X6270 M2 Server Module Service Manual September 2012 TABLE 1 1 Server Hardware and Software Features Continued Optional Components Supported Operating Systems The following optional server module components can be ordered and shipped separately CPU assembly options DDR3 memory kits SATA and SAS storage drives Dongle cable option Fabric Expansion Module FEM options RAID Expansion Module REM options Operating system software Printed documentation Sun Blade X6270 M2 Server Module Installation Guide 821 0495 Note Server components and their part numbers are subject to change over time
64. he serial port connects to the host For more details see Restoring ILOM Access to the Serial Console on page 4 13 The number of seconds the bootstrap process waits for the user to enter xyzzy before booting the SP Selections include 3 10 or 30 The number of seconds the Preboot Menu waits for user input before timing out and starting the SP Set to 1 to disable the time out Unused Setting this to no duplicates the function of the unconfig ilom_conf command which resets many ILOM configuration settings but preserves SP network baudrate and check_physical_presence the next time the SP is booted Setting this to no duplicates the function of the unconfig users command which resets user information to the default values the next time the SP is booted Setting this to no duplicates the function of the unconfig password command which resets the root password to the default value the next time the SP is booted If this is set to Yes you must press and hold the Locate button to interrupt the SP boot process If it is set to No the boot process prompts you to interrupt it See Edit Preboot Menu for Remote Serial Access on page 4 9 for details Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 11 4 2 2 4 12 Restoring the Factory Default ILOM Root Password The ILOM root password grants you access to the ILOM web interface or command line interface CLI on the SP or chassis monitoring mod
65. heatsink is not symmetrical and it must be aligned with the silkscreen on the PCB before you place it on the CPU d Lower the heatsink onto the CPU aligning the mounting screws with their holes on the motherboard Each heatsink has a long ear tab and a short ear tab through which the screws attach to mounting studs See Frame 1 of FIGURE 3 16 To correctly orient the heatsinks position each long ear tab closest to the DIMM slots associated with that CPU The final result will show the heatsinks lined up evenly in the front and rear with silkscreen lines on the motherboard e Using an allen wrench alternately tighten the two heatsink mounting screws 180 degrees at a time until each spring is completely compressed Tighten the screws to 7 in lbs 0 8 Nm 6 Reinstall the cover on the server For details see Install Cover on Server on page 3 9 Cabling the REM and Disk Drives The REM and disk drives on the Sun Blade X6270 M2 Server Module require different cabling depending on the option that is chosen FIGURE 3 20 shows the REM installed and cabled directly to the disk drives V Identify the Proper Cabling Paths FIGURE 3 20 illustrates cabling paths for the REM 1 and hard drive power 2 1 Use the REM SAS cable see cable 1 in FIGURE 3 20 to connect the REM to the SATA hard disk or solid state drives Sun Blade X6270 M2 Server Module Service Manual September 2012 Note The hard disk drive and solid state
66. hould complete the remaining steps in this procedure to ensure that all TPM configuration requirements are satisfied The updated Trusted Computing screen appears indicating that the TCG TPM Support setting has changed to Yes Chapter 2 Powering On and Configuring BIOS Settings 2 17 2 2 3 3 2 18 10 In the Trusted Computing screen select the Execute TPM Command then press Enter A tab appears listing the available Execute TPM Command options Set the Execute TPM Command option to Enabled then click OK The updated Trusted Computing screen appears indicating that the Execute TPM Command setting has changed to Enabled Press F10 to save the changes and exit BIOS To verify that TPM support is enabled do the following a Reboot the server then access the BIOS Setup Utility by pressing F2 key The BIOS Setup Utility Main menu appears b In the BIOS Setup Utility select Advanced gt Trusted Computing then press Enter The updated Trusted Computing screen appears indicating that TPM Support is set to Yes and TPM Enable Status is set to Enabled Press F10 to exit BIOS Configuring SP LAN Settings You can assign an IP address for the server SP from the BIOS Setup Utility on the IPMI LAN configuration menu Alternatively you can also specify the LAN settings for the SP using ILOM For instructions for setting the IP address in ILOM see the Oracle Integrated Lights Out Manager ILOM 3 0 Documentatio
67. ide the storage device in all the way Leave the storage device out approximately 0 25 to 0 50 inch 6 to 12 mm from the opening c Using your thumb or finger press on the middle of the drive faceplate until the release lever engages with the chassis 3 16 Sun Blade X6270 M2 Server Module Service Manual September 2012 oN d Close the release lever until it clicks into place and is flush with the front of the server Note If the storage devices were previously configured as a mirrored RAID 1 array an automatic resynchronization is invoked and the contents are automatically rebuilt from the rest of the array with no need to reconfigure the RAID parameters If the replaced storage device was configured as a hot spare the new HDD is automatically configured as a new hot spare Replacing the System Battery Follow this procedure when replacing the system battery Replace the System Battery Note This component is a customer replaceable unit CRU Follow this procedure to replace the system battery on the server 1 Power off the server and remove it from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 4 Caution After removing the server from the chassis always insert a filler panel into the empty slot to avoid a possible reduction in system performance 2 Remove the cover from
68. is on page 3 4 2 Unpack the CPU kit The kit includes a CPU chip and a heatsink with the thermal grease preapplied 3 Determine the CPU socket location to populate 4 Remove the air baffle and filler panel from the CPU socket If you are adding a second CPU to the motherboard for the first time and the CPU is covered by an air baffle you will need to remove the air baffle and filler panel inside the CPU socket prior to adding the CPU For instructions see Remove or Insert Filler Panels on page 3 7 Sun Blade X6270 M2 Server Module Service Manual September 2012 5 Install the CPU see FIGURE 3 16 a Properly orient the CPU with the socket alignment tabs and carefully place the CPU into the socket Ensure that the orientation is correct as damage might result if the CPU pins are not aligned correctly FIGURE 3 16 Installing a CPU b Lower the pressure frame Ensure that the pressure frame sits flat around the periphery of the CPU c Engage the release lever by rotating it downward and slipping it under the catch d Each heatsink has a long ear tab and a short ear tab through which the screws attach to mounting studs See Frame 1 of FIGURE 3 16 To correctly orient the heatsinks position each long ear tab closest to the DIMM slots associated with that CPU The final result will show the heatsinks lined up evenly in the front and rear with silkscreen lines on the motherboard Caution When handling
69. ls Type help net command for more details on these commands reset warm cold Resets the SP and the host warm Resets the SP without affecting a running host e cold Resets the SP and the host It has the effect of powering off the server module unconfig users ilom_conf most all Causes ILOM to erase any configuration information and returns the values to defaults the next time ILOM boots e users Resets all configured user information password Resets the ILOM root password to the default See Restoring the Factory Default ILOM Root Password on page 4 12 for more details e ilom_conf Resets configuration settings but preserves SP network and baudrate preferred and check_physical_presence e most Resets the SP data storage but preserves SP network and baud rate preferred and check_physical_presence settings e all Resets all SP data storage and settings Booting ILOM restores other defaults Note None of these options erases the dynamic FRU PROMs 4 20 Sun Blade X6270 M2 Server Module Service Manual September 2012 APPENDIX A Server Module Specifications This appendix contains physical specifications for the Sun Blade X6270 M2 Server Module Refer to the chassis documentation for additional server module specifications m Section A 1 Physical Specifications on page A 2 m Section A 2 Electrical Specifications on page A 2 m Section A 3
70. ls see Remove Cover From Server on page 3 9 3 To replace a faulty CPU perform the following steps otherwise proceed to Step 4 a Press the Fault Remind button on the motherboard to illuminate the LED for the CPU that has failed See FIGURE 3 17 a If CPU LED is off CPU is operational a If CPU LED is lit amber CPU has encountered a fault condition and should be replaced 3 28 Sun Blade X6270 M2 Server Module Service Manual September 2012 FIGURE 3 17 Fault Remind Button Location b To remove the heatsink covering the faulty CPU perform the following steps i ii iii iv Hold down the top of the heatsink to prevent it from tipping unevenly while you alternately loosen the spring loaded mounting screws that secure the heatsink to the motherboard Using an Allen wrench turn the screws 180 degrees at a time and then remove the screws when they are detached See FIGURE 3 18 1 Twist the heatsink slightly to lift it off the motherboard Turn the heatsink upside down and allow the spring in each of the mounting holes to fall out into your hand Clean old thermal grease from existing CPU as soon as the CPU is removed If you are reinstalling the existing CPU use an alcohol pad to clean all the old thermal grease from the component surface Also clean grease from the old CPU chip before removing so as not to contaminate your fingers during removal which could then lead to further contamination of the
71. mation and procedures for servicing the Sun Blade X6270 M2 Server Module hardware This chapter contains the following topics Section 3 1 Locations of Replaceable Components on page 3 2 Section 3 2 Tools and Supplies Needed on page 3 3 Section 3 3 Avoid Electrostatic Discharge on page 3 3 Section 3 4 Removing the Server From the Chassis on page 3 4 Section 3 5 Removing or Replacing Filler Panels on page 3 6 Section 3 6 Removing or Installing Server Module Cover on page 3 9 Section 3 7 Procedures for Replaceable Components on page 3 10 a Section 3 7 1 Installing or Servicing a Hard Disk Drive or Solid State Drive on page 3 10 a Section 3 7 2 Replacing the System Battery on page 3 17 a Section 3 7 3 Installing or Replacing Memory Modules DIMMs on page 3 19 a Section 3 7 4 Installing or Servicing a Fabric Expansion Module FEM on page 3 21 m Section 3 7 5 Installing or Replacing a RAID Expansion Module REM and Battery on page 3 22 m Section 3 7 6 Installing or Replacing a CPU and Heatsink on page 3 26 a Section 3 7 7 Cabling the REM and Disk Drives on page 3 32 3 1 3 1 Locations of Replaceable Components FIGURE 3 1 shows the locations of the replaceable Sun Blade X6270 M2 Server Module components that are documented in this chapter FIGURE 3 1 Sun Blade X6270 M2 Server Module Replaceable Component Locations o te82e
72. n Collection To set the IP address in the BIOS Setup Utility use the menus to navigate to the LAN configuration setting as follows Advanced gt IPMI Configuration gt LAN Configuration See FIGURE 2 2 for menu navigation tree V Configure LAN Settings for SP 1 Access the BIOS Setup Utility menus For instructions see Access BIOS Setup Utility Menus on page 2 15 In the BIOS Setup Utility menus use the arrow keys or Tab key to navigate to the Advanced menu In the Advanced menu select IPMI 2 0Configuration In the IPMI Configuration menu select LAN Configuration Sun Blade X6270 M2 Server Module Service Manual September 2012 5 In the LAN Configuration settings screen use the arrow keys to select and specify the appropriate LAN configuration settings BIOS SETUP UTILITY Advanced LAN Configuration Enter channel number SET LAN Config Channel Number 01 IP Assignment Static in BHC 910 008 187 07 in BMC 00 14 4F CA IP Address Subnet Mask 2 Enter Update Default Gateway 010 008 187 2 F1 General Help CTRL Q from remot Active Management Port NET MGT F10 ve and Commit 6 Press F10 to save the changes and exit BIOS Vv View or Set the ILOM SP IP Address Using the BIOS setup Utility 1 Power on the server or restart the server if it is running 2 When the BIOS splash screen or text prompt appears during the power on self test POST operation press F2 to access the
73. ngle cable only for configuration and service purposes Disconnect the dongle cable from the server module after the configuration or service operation is complete to avoid damaging the cable FIGURE 1 2 illustrates how to attach the 3 Cable Dongle to the Sun Blade X6270 M2 Server Module universal connector port UCP Chapter 1 Sun Blade X6270 M2 Hardware and Software Features 1 5 FIGURE 1 2 Server Front Panel I O Connection Using 3 Cable Dongle Figure Legend 3 Cable Dongle Connectors 1 Dual USB 2 0 connectors 2 RJ 45 Serial port connector 3 VGA video connector Lod Attaching a USB Drive You can use a USB drive to communicate with the server module BIOS and operating system FIGURE 1 3 illustrates how to attach the USB drive on the Sun Blade X6270 M2 Server Module motherboard 1 6 Sun Blade X6270 M2 Server Module Service Manual September 2012 FIGURE 1 3 Attaching a USB Drive 1 4 Replaceable Server Components FIGURE 1 4 identifies the replaceable component locations on the Sun Blade X6270 M2 Server Module with the top cover removed Chapter 1 Sun Blade X6270 M2 Hardware and Software Features 1 7 FIGURE 1 4 Sun Blade X6270 M2 Server Module Replaceable Component Locations Figure Legend Replaceable Server Components 1 Fabric Expansion Module FEM optional component See Installing or Servicing a Fabric Expansion Module FEM on page 21 Raid Expansion Module REM optional component
74. nks and navigate to the following information and downloads Product information and specifications Supported operating systems Software and firmware downloads Supported option cards Supported Network Express Modules External storage options Systems Handbook To download the Tools and Drivers DVD image go the following web site and navigate to the Tools and Drivers download page http www oracle com goto x6270m2 Related Documentation The documents listed in the following table are available online at http docs sun com app docs prod blade x6270m2 hic Title Content Part Number Format Sun Blade X6270 M2 Server Late breaking information 821 0496 PDF Module Product Notes about the server module HTML Sun Blade X6270 M2 Server Basic installation information 821 0494 PDF Module Getting Started Guide for setting up the server Print module Sun Blade X6270 M2 Server Detailed installation 821 0495 PDF Module Installation Guide information for setting up the HTML server module Print option Sun Blade X6270 M2 Server Installation instructions for 821 0497 PDF Module Installation Guide for the Linux Oracle VM HTML Linux Virtual Machine VMware and Oracle Solaris Software and Oracle Solaris operating systems Operating Systems Sun Blade X6270 M2 Server Installation instructions for 821 0498 PDF Module Installation Guide for the Windows Server HTML Windows Operating Systems operating systems Sun Installati
75. nnel containing three color coded DIMM slots blue white and black RSR UN OS NO NE PO DIMM slot numbering per CPU with D8 as the slot furthest away from processor I L U Il fi Do D1 D2 D3 D4 D5 D D7 D8 TIUUUEQUE D8 D7 D DS D4 D3 D2 D1 Do DIMM Population Rules The DIMM population rules for the Sun Blade X6270 M2 Server Module are as follows 1 Do not populate any DIMM socket next to an empty CPU socket Each processor contains a separate memory controller 2 Each CPU can support a maximum of a Nine dual rank DR or single rank SR DIMMs or m Six quad rank QR DIMMs with two per memory channel or m Three QR DIMMs with one per channel and three DR or SR DIMMs 3 Each CPU can support single DIMMs or two DIMMs per channel 4 Each CPU can support a single DIMM in channel 0 or one DIMM each in channels 0 and 1 5 A server CPU will support both 1 35v and 1 5v DIMMs but will default to the higher voltage 6 Populate DIMMs by location according to the following rules a Populate the DIMM slots for each memory channel that are the farthest from the CPU first Appendix D Memory Module DIMM Reference D 3 Beta Draft For example populate D8 D5 D2 first then D7 D4 D1 second and finally D6 D3 D0 See FIGURE D 1 Populate QR DIMMs first followed by SR or DR DIMMs Populate QR DIMMs in blue sockets D8 D5 D2 first then white sockets D7 D4 D1 See FIGURE D 1 Note that QR DIMMs are
76. ns Pin Number Signal Name 1 4 7 GND 2 3 TX TX 5 6 RX RX Appendix C Connector Pinouts C 5 Beta Draft C 4 SAS Power LED Connector The SAS power LED connector pins and their corresponding descriptions are shown in the figure and table in this section FIGURE C 3 SAS Power LED Connector 10 6 00 0 0 0 oH 5 1 TABLE C 3 SAS Power LED Connector Pins Pin Number Signal Name DISK1_FAULT_ LED _L DISK1_RDY2RM_L DISK1_PRSNT_L 12V GND DISKO_FAULT_LED_L DISKO_RDY2RM_L DISKO_PRSNT_L GND OA N OO oO RA N ray 5V C 6 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft Appendix C Connector Pinouts C 7 Beta Draft C 8 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft APPENDIX D Memory Module DIMM Reference When replacing or upgrading a DIMM on the Sun Blade X6270 M2 Server Module see the following sections m Section D 1 Memory Module Installation Considerations on page D 1 D 1 Section D 1 1 DIMM and CPU Physical Layout on page D 2 Section D 1 2 DIMM Population Rules on page D 3 Section D 1 3 DIMM Rank Classification Labels on page D 4 Section D 1 4 Error Correction and Parity on page D 5 Section D 1 5 Inconsistencies Between DIMM Fault LEDs and the BIOS Mapping of Faulty DIMMs on page D 5 Section D 1 6 Locations of Faulty DIMMs Using ILOM Versus
77. nto place and is flush with the front of the server 1 Lower the air baffle over the CPU socket and align the holes for the mounting screws on the motherboard 2 Insert the two mounting screws then use an Allen wrench 4mm to tighten the screws 3 8 Note For instructions for adding or replacing chassis component filler panels for example network modules or chassis monitoring modules consult the documentation supplied with your chassis Sun Blade X6270 M2 Server Module Service Manual September 2012 3 6 Removing or Installing Server Module Cover Refer to the following instructions for removing or installing the cover on the server Remove Cover From Server 1 Press down on the cover release button and using the indent for leverage slide the main cover toward the rear of the chassis approximately 0 5 inch 12 mm See FIGURE 3 3 FIGURE 3 3 Removing the Main Cover 2 Grasp the cover by its rear edge and lift it straight up from the chassis Install Cover on Server 1 Slide the cover under the tabs at the front of the server module 2 Gently press down on the cover to engage it with the chassis 3 When applicable install the server in the chassis and power on the system For instructions see the Sun Blade X6270 M2 Server Module Installation Guide Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 9 7 3 7 1 3 10 Procedures for Replaceable Components Note
78. o restore the SP firmware image on your system For more information about how to use the Preboot Menu to restore settings in ILOM see these sections m Section 4 2 1 Accessing the Preboot Menu on page 4 6 m Section 4 2 2 Restoring the Factory Default ILOM Root Password on page 4 12 m Section 4 2 3 Restoring ILOM Access to the Serial Console on page 4 13 m Section 4 2 4 Restoring the SP Firmware Image on page 4 14 m Section 4 2 5 Preboot Menu Command Summary on page 4 18 Accessing the Preboot Menu To access the Preboot Menu you must reset the SP and interrupt the boot process You can interrupt the ILOM boot process by either m Using the Locate button on the local server For details about the requirements for this local access method see Prerequisites for Accessing the Preboot Menu on page 4 7 Or a Typing xyzzy during a pause in the bootstrap process from a remote serial terminal For details about the requirements for this remote serial access method see Prerequisites for Accessing the Preboot Menu on page 4 7 Some Preboot Menu settings must be configured first and until they are you must use the Locate button method to access the Preboot Menu For detailed instructions for accessing the Preboot Menu from a local or remote connection see the following sections Sun Blade X6270 M2 Server Module Service Manual September 2012 m Prerequisites for Accessing the Preboot
79. ompliance information for all Sun hardware systems Translated versions of some of these documents are available at the web site listed above this table English documentation is revised more frequently and might be more up to date than the translated documentation Documentation Support and Training Sun Function URL Sun Documentation Support Training http doc6s sun com http www sun com support http www sun com training Using This Documentation xi Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files Edit your login file and directories on screen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when contrasted su with on screen computer output password AaBbCc123 Book titles new words or terms Read Chapter 6 in the User s Guide The settings on your browser might differ from these settings xii words to be emphasized Replace command line variables with real names or values These are called class options You must be superuser to do this To delete a file type rm filename Documentation Comments Submit comments about this document by clicking the Feedback link at http docs sun com Include the title and part number of your document with your feedback Sun Blade X6270 M2 Server Module Service Manual part number 821 0499 10 Sun Blade X6270 M2 Server Module Service Manual
80. on 4 1 Troubleshooting the Server on page 4 2 Section 4 1 1 Diagnostic Tools on page 4 2 Section 4 1 2 Diagnostic Tool Documentation on page 4 4 m Section 4 2 Restoring ILOM Defaults on page 4 6 Section 4 2 1 Accessing the Preboot Menu on page 4 6 Section 4 2 2 Restoring the Factory Default ILOM Root Password on page 4 12 Section 4 2 3 Restoring ILOM Access to the Serial Console on page 4 13 Section 4 2 4 Restoring the SP Firmware Image on page 4 14 Section 4 2 5 Preboot Menu Command Summary on page 4 18 4 1 4 1 4 1 1 4 2 Troubleshooting the Server The Sun Blade X6270 M2 Server Module and its accompanying software and firmware contain many diagnostic tools and features that can help you complete the following tasks a Isolate problems when a failure occurs on a customer replaceable unit CRU Monitor the status of a functioning system m Exercise the system to disclose more subtle problems that might be hardware related A suite of diagnostic tools each of which has its own specific strengths and applications is available for troubleshooting server issues For more information about which tool might be best to use for your purpose and where to locate information about these tools see m Diagnostic Tools on page 4 2 m Diagnostic Tool Documentation on page 4 4 Diagnostic Tools There is a wide selection of diagnostic tools for use
81. on Assistant 2 3 Instructions for using the Sun 821 0694 PDF Through 2 4 User s Guide for Installation Assistant SIA HTML x64 Systems when installing a Windows or Linux operating system Sun Blade X6270 M2 Server Information and procedures 821 0499 PDF Module Service Manual for maintaining and HTML upgrading the server module Sun Server CLI Tools and Information about how to 821 1600 PDF IPMItool 2 0 User s Guide install configure and work HTML with CLI tools and IPMItool Sun Blade X6270 M2 Server Module Service Manual September 2012 Title Content Part Number Format Oracle x86 Servers Diagnostics Information about how to use 820 6750 PDF Guide the diagnostic software tools HTML provided with x64 servers Oracle Integrated Lights Out Documents covering ILOM 820 5523 PDF Manager ILOM 3 0 features and tasks that are 820 6410 HTML Documentation Collection common to servers and 820 6411 formerly called Integrated server modules that support 820 6412 Lights Out Manager ILOM ILOM 3 0 3 0 Documentation Collection 820 6413 Oracle Integrated Lights Out ILOM information that is 821 0501 PDF Manager ILOM 3 0 specific to the Sun Blade HTML Supplement for Sun Blade X6270 M2 Server Module X6270 M2 Server Module Safety and Compliance Manual Hardware safety and 821 0500 Print compliance information for the server module Important Safety Information Multilingual hardware safety 821 1590 Print for Sun Hardware Systems and c
82. on qui l accompagne est conc d sous licence au Gouvernement des Etats Unis ou toute entit qui d livre la licence de ce logiciel ou l utilise pour le compte du Gouvernement des Etats Unis la notice suivante s applique U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government Ce logiciel ou mat riel a t d velopp pour un usage g n ral dans le cadre d applications de gestion des informations Ce logiciel ou mat riel n est pas con u ni n est destin tre utilis dans des applications risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou mat riel dans le cadre d applications dangereuses il est de votre responsabilit de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesures n cessaires son utilisation dans des conditions optimales
83. ontent products and services from third parties Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content products and services Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services Copyright 2012 Oracle et ou ses affili s Tous droits r serv s Ce logiciel et la documentation qui Kaccompigne sont protege par les lois sur la propri t intellectuelle Ils sont conc d s sous licence et soumis des restrictions d utilisation et de divulgation Sauf disposition de votre contrat de licence ou de la loi vous ne pouvez pas copier reproduire traduire diffuser modifier breveter transmettre distribuer exposer ex cuter publier ou afficher le logiciel m me partiellement sous quelque forme et par quelque roc d que ce soit Par ailleurs il est interdit de proc der toute ing nierie inverse du logiciel de le d sassembler ou de le d compiler except es fins d interoperabilit avec des logiciels tiers ou tel que prescrit par la loi Les informations fournies dans ce document sont susceptibles de modification sans pr avis Par ailleurs Oracle Corporation ne garantit pas qu elles soient exemptes d erreurs et vous invite le cas ch ant lui en faire part par crit Si ce logiciel ou la documentati
84. or details see Remove Cover From Server on page 3 9 The REM battery is located at the front of the server between the two hard drives See FIGURE 3 14 FIGURE 3 14 Location of the REM Battery Lines Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 23 3 Loosen the two screws using a Phillips head screwdriver and remove the existing REM battery 4 Press the new REM battery carefully into the connector and replace the screws 5 Install the cover on the server V Install a New REM Note The REM SAS cable must be installed when using a REM For cabling instructions see Cabling the REM and Disk Drives on page 3 32 1 Remove the cover from the server See Remove Cover From Server on page 3 9 2 Locate the REM support bracket on the motherboard and slide the REM card at an angle into the support bracket see FIGURE 3 15 1 then press the module carefully into the connector see FIGURE 3 15 2 m If you are adding a REM to a system without a REM continue performing the remaining steps in this procedure Caution The following steps will remove all data from the system Back up your data to an external site before proceeding 3 Optional If you want to switch your drives from SATA to SAS or from SAS to SATA you should replace the drives at this time For details see Installing or Servicing a Hard Disk Drive or Solid State Drive on page 3 10 4 Install the
85. oth hands and slide it toward you away from the chassis 3 4 Sun Blade X6270 M2 Server Module Service Manual September 2012 FIGURE 3 2 Removing the Server From the Chassis 3 Place the server on a flat antistatic surface Install a server module filler panel in the unused server slot to ensure proper airflow throughout the syst Caution If you operate the chassis with an empty server module slot it is possible that you will notice a reduction in the performance of your system Removing or Replacing Filler Panels Each server module arrives with module replacement filler panels for CPUs storage drives and memory modules These filler panels are installed at the factory and must remain in the server module until you are ready to replace them with a purchased module Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 5 A filler panel is a metal or plastic enclosure that does not contain any functioning system hardware or cable connectors These panels must remain in any unused module slots storage drives DIMMs and CPUs to ensure proper air flow throughout the system If you remove a filler panel and continue to operate your system with an empty module slot the operating performance for your system could decline 3 6 Sun Blade X6270 M2 Server Module Service Manual September 2012 V Remove or Insert Filler Panels To remove or insert server module filler panels follow the procedures in TABLE 3 1 TABL
86. plement Guide for Sun Blade X6270 M2 Server Module If a network connection is unavailable you should use the procedure in Restore Access to the Serial Console Using the Preboot Menu on page 4 13 to restore ILOM access to the serial console V Restore Access to the Serial Console Using the Preboot Menu 1 Access the Preboot Menu as described in Accessing the Preboot Menu on page 4 6 At the Preboot gt prompt type edit The Preboot Menu enters edit mode In edit mode the Preboot Menu displays its selections one by one offering you a chance to change each one m To change a setting type the new value then press Enter m To skip to the next setting press Enter Press Enter to move through the settings until the serial_is_host setting appears To change the serial_is_host setting type 0 and then press Enter The Preboot Menu appears with the new value for the serial_is_host setting Press Enter to display the Preboot Menu selections The Preboot Menu settings appear Press Enter to scroll through the settings until the Preboot Menu asks you to confirm your changes Enter y es to commit changes no Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 13 6 Type y to confirm your change and exit the edit session The Preboot Menu displays this message Summary Changed 1 settings Preboot gt 7 To exit the Preboot Menu type boot 4 2 4 Restoring the SP Firm
87. s 332 v Connect Disk Drives to the Onboard Chipset 334 4 Troubleshooting the Server and Restoring ILOM Defaults 4 1 4 1 4 2 Troubleshooting the Server 4 2 4 1 1 4 1 2 Diagnostic Tools 4 2 Diagnostic Tool Documentation 4 4 Restoring ILOM Defaults 4 6 4 2 1 Accessing the Preboot Menu 4 6 Contents v vi 4 2 2 4 2 3 4 2 4 4 2 5 4 2 1 1 Prerequisites for Accessing the Preboot Menu 4 7 v Access to the Preboot Menu 47 v Edit Preboot Menu for Remote Serial Access 49 4 2 1 2 Edit Mode Settings in Preboot Menu 4 11 Restoring the Factory Default ILOM Root Password 4 12 v Restore ILOM Root Password to Factory Default Using the Preboot Menu 412 Restoring ILOM Access to the Serial Console 4 13 v Restore Access to the Serial Console Using the Preboot Menu 413 Restoring the SP Firmware Image 4 14 424 1 Prerequisites for Restoring SP Firmware Using the Preboot Menu 4 15 v Enable Support in Preboot Menu to Recover the SP 415 v Restore the SP Firmware Image Using the Preboot Menu 417 Preboot Menu Command Summary 4 18 A Server Module Specifications A 1 A 1 Physical Specifications A 2 A2 Electrical Specifications A 2 A 3 Environmental Requirements A 3 B Configuring BIOS Settings B 1 B 1 BIOS Setup Screens Overview B 2 B2 BIOS Setup Utility Menu Screens B 3 B 2 1 B 2 2 B 2 3 B 2 4 B 2 5 BIOS Main Menu Screens B 4 BIOS Advanced Menu Screens B 5 BIOS PCI Menu Screen B 6 BIOS Boot
88. s order PCIe EM BLn 1 and PCIe EM BLn 0 For example if the server is in slot 3 the BIOS boot priority is 3 1 3 0 See the chassis documentation for further information on PCIe EMs Ethernet Port Device and Driver Naming The Sun Blade X6270 M2 Server Module supports up to two 10 100 1000BASE T Gigabit Ethernet ports provided by the network express modules NEMs installed in the chassis The lower NEM port is NET 0 and the upper NEM port is NET 1 as shown in FIGURE 2 1 If you have the InfiniBand NEM installed only one Ethernet port per server module will be available FIGURE 2 1 Ethernet Port Chassis Labeling Designations NET 0 For further information on NEMs see the chassis documentation The device naming for the Ethernet interfaces is reported differently by different interfaces and operating systems Chapter 2 Powering On and Configuring BIOS Settings 2 11 22 17 Done 2 12 See TABLE 2 3 for the logical operating system and physical BIOS naming conventions used for each interface TABLE 2 3 Logical Port Naming Interface NETO NET1 BIOS slot 1F00 slot 1F01 Solaris 10 10 09 igbO igb1 RHEL 5 4 64 bit eth0 eth1 Oracle Enterprise Linux OEL eth0t eth1 5 4 64 bit SLES 10 SP3 64 bit and ethot eth1 SLES 11 64 bit Windows 2008 netl net2 Oracle VM 2 2 1 xenbr0 xenbr1 VMware ESX 4 0 and ESXi 40 vmnic vmnic Tf you are using the XEN kernel in RHEI 5 there will be XEN bridge devices a
89. shipped systems with SP without SP or Local access for servers shipped without an SP via Tools and Driver DVD Solaris Operating Displays various kinds of Requires operating Local and over commands system system information system network software SunVTS Diagnostic Exercises and stresses the Requires operating View and control tool system running tests in system Install SunVTS over network standalone parallel software separately software 4 1 2 TABLE 4 2 Diagnostic Tool Diagnostic Tool Documentation TABLE 4 2 identifies where you can find more information about Sun diagnostic tools Summary of Documentation for Sun Diagnostic Tools Where to Find Information ILOM Preboot Menu e Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection e Oracle Integrated Lights Out Manager ILOM 3 0 Supplement for Sun Blade X6270 M2 Server Module Locate the latest version of these guides at e http docs sun com app docs prod blade x6270m2 hic e Section 4 2 Restoring ILOM Defaults on page 4 6 LEDs or System indicators and sensors e Sun Blade X6270 M2 Server Module Service Manual e Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection e Oracle Integrated Lights Out Manager ILOM 3 0 Supplement for Sun Blade X6270 M2 Server Module Locate the latest version of these guides at lt http docs sun com app docs prod blade x6270m2 hic 4 4 Sun Blade X
90. shut down 2 Remove the cover from the server For details see Remove Cover From Server on page 3 9 3 Remove the existing REM card Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 25 3 7 6 A 3 26 4 Slide the REM card at an angle into the support bracket then press it carefully into the connector See FIGURE 3 15 For information about the implementation and configuration of RAID on this server see the Sun Disk Management Document Collection at http docs sun com app docs coll dsk mgmt 5 Connect the REM to the hard disk drives or solids state drives using the REM SAS cable See Cabling the REM and Disk Drives on page 3 32 6 Install the cover on the server Installing or Replacing a CPU and Heatsink The Sun Blade X6270 M2 Server Module is shipped with a preinstalled CPU configuration If you ordered an alternative CPU assembly option the optional CPU assembly is shipped separately The CPU assembly option contains a CPU chip and a heatsink with preapplied thermal grease CPU assembly options should only be installed by a qualified Service technician V Install CPU and Heatsink Refer to the following procedure when adding a CPU to the Sun Blade X6270 M2 Server Module Caution The CPU options are field replaceable units FRUs and should be installed only by a qualified Service technician 1 Remove the cover from the server See Remove Server Module From Chass
91. ssociated with each logical port The ports for these bridge devices will be named xenbrn where n is 0 3 If you are using the XEN kernel in OEL 5 there will be XEN bridge devices associated with each logical port The ports for these bridge devices will be named xenbrn where n is 0 3 If you are using the XEN kernel in SLES 10 or SLES 11 there will be XEN bridge devices associated with each logical port The ports for these bridge devices will be named xenbrn where n is 0 3 For VMware the Ethernet port that the user assigns to the service console will be vmnic0 Other ports are mapped by ascending order of the PCI bus enumerations Ethernet Port Booting Priority The order in which the BIOS detects the Ethernet ports during bootup and the corresponding drivers that control those ports are listed below 1 NET 0 INTEL NIC 0 2 NET 1 INTEL NIC 1 BIOS Setup Utility Menus TABLE 2 4 provides descriptions for the seven top level BIOS setup menus Sun Blade X6270 M2 Server Module Service Manual September 2012 TABLE 2 4 BIOS Setup Menus Summary Menu Description Main General system information Advanced Configuration interface for the CPUs SATA ACPI Event Log IPMI MPS Remote Access and USB PCI Plug and Play PnP devices can be configured by the BIOS default or by the operating system if applicable Boot Configure the boot device priority CD DVD removables hard disks solid state disks networks
92. sting data on the existing storage devices in the server are erased Before you permanently remove a storage device from the server that is part of an active RAID volume you Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 13 3 7 1 4 should delete the active RAID volume from the storage device For information on how to delete a RAID volume use the appropriate RAID management utility for the RAID controller installed For information about the implementation of RAID on this server and references to RAID controller documentation refer to the Sun Disk Management Overview For X64 Sun Fire and Sun Blade Series Servers 820 6350 Replace an Existing HDD or SSD Note This component is a customer replaceable unit CRU Follow this procedure to replace a HDD or SSD 1 Observe the LEDs on the front panel of the drive to verify which drive in the server is faulty FIGURE 3 7 Drive Status LEDs Figure Legend Drive Status LEDs 1 HDD or SSD Operational Activity LED green operational 2 HDD or SSD Service Action Required amber faulty disk requiring service 3 HDD or SSD Ready to Remove blue HDD or SSD has been prepared for removal from server 2 To remove the faulty drive from the server perform the following steps Note The Sun Blade X6270 M2 Server Module drives are hot swappable which means that you can remove them while the server is running However you must prepare the opera
93. t Menu to Recover the SP You must enable support in the Preboot Menu to recover the SP firmware image prior to performing the steps in Restore the SP Firmware Image Using the Preboot Menu on page 4 17 To enable support in the Preboot Menu to recover SP firmware follow these steps 1 Prepare the server for service by powering down the server removing the server module from the system chassis then removing the server cover For instructions see the following sections a Powering On and Off the Server Module on page 2 2 m Remove Server Module From Chassis on page 3 4 m Removing or Installing Server Module Cover on page 3 8 2 Locate the J602 pins on the server module then place a jumper on pins 2 and 3 See FIGURE 4 1 Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 15 FIGURE 4 1 Placing Jumper on Pins 3 Replace the top cover return the server module to the system chassis and power on the server For instructions see the following sections m Removing or Installing Server Module Cover on page 3 8 m Installing the Server Module Into System Chassis in the Sun Blade X6270 M2 Server Module Installation Guide 821 0495 Powering On and Off the Server Module on page 2 2 4 Follow the instructions for restoring the SP firmware using the Preboot Menu in Restore the SP Firmware Image Using the Preboot Menu on page 4 17 Note The Preboot Menu firmware reco
94. t to enter password fails three times No Setup password violation Attempt to enter password fails three times No Correctable ECC Correctable ECC error correction code error detected Does not apply Uncorrectable ECC Uncorrectable ECC error detected Does not apply No system memory No physical memory detected in the system No No usable system memory All installed memory has experienced an unrecoverable No failure Hard disk controller failure No disk controller found Yes Keyboard failure Keyboard cannot be initialized Yes Boot media failure No removable boot media is found Yes No video device No video controller is found No Firmware BIOS ROM corruption BIOS checksum fails and the boot block is not No corrupted System restart System boot initiated Yes Initiated by hard reset Boot process started by hard reset Yes Memory initialization Memory sizing is occurring Does not System firmware progress apply Primary processor initialization Primary CPU initialization Does not System firmware progress apply Initiated by warm reset Boot process started by warm reset Does not apply 2 6 Sun Blade X6270 M2 Server Module Service Manual September 2012 TABLE 2 1 BIOS POST Events Continued Boot continues Event Cause on host Embedded controller management Management controller initialization Does not apply Secondary processor s initialization Secondary CPU initialization asserted Does not System firmware progress apply Video
95. tdelay setting appears To change the bootdelay setting type 3 10 or 30 then press Enter This value 3 10 or 30 specifies the number of seconds the SP boot process delays while waiting for your input The Preboot Menu redisplays the bootdelay setting with the new value Press Enter to return to Preboot Menu selections The Preboot Menu selections appear Press Enter to move through the settings until the check_physical_presence setting appears To change the check_physical_presence setting type no then press Enter The Preboot Menu displays the check_physical_presence setting with the new value Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 9 7 Press Enter for the new value to take effect The Preboot Menu asks you to confirm your changes Enter y es to commit changes no 8 Type y to save your changes and exit the edit session If you want to exit the edit session without saving your changes type n The following example shows an edit session where the bootdelay and check_physical_presence settings are changed Note For a list of other settings you can edit in the Preboot Menu see Edit Mode Settings in Preboot Menu on page 4 11 Preboot gt edit Press Enter by itself to reach the next question Press control C to discard changes and quit Values for baudrate are 9600 19200 38400 57600 115200 ia Set baudrate 9600 Values
96. the Server From the Chassis on page 3 4 Troubleshoot Server Power States Each time a server module powers on in the Sun Blade 6000 Series Chassis it queries the CMM to ensure that there is enough power available from the power supply units PSUs to power on the server If there is not enough power to power on the server module the SP denies the server module from receiving power standby and main If this situation occurs the OK Power LED on the front panel of the server module will remain off To troubleshoot this power issue follow these guidelines 1 Review the ILOM event log messages to determine whether the server has permission to power on An event message is recorded in the log any time there is an inadequate amount of power available from the PSUs to power on the server module For more information about the ILOM event log or monitoring power consumption refer to the Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection Ensure that the system chassis has the proper amount of power supplies installed to support powering on all the chassis components currently installed Refer to the system chassis documentation for information about the number of power supplies required to power on chassis components To avoid power loss it is recommended that you use the default CMM power management settings for PSUs in ILOM For more information about power management refer to the Oracle Integrated Li
97. ting system on the server prior to removing the drives 3 14 Sun Blade X6270 M2 Server Module Service Manual September 2012 a Press the release lever button on the drive front panel then tilt the lever into a fully opened position For example a If removing the HDD or SSD when server is out of chassis see FIGURE 3 8 or a If removing HDD or SSD when server is in chassis see FIGURE 3 9 FIGURE 3 8 Removing Storage Device Server Not Installed in Chassis Chapter 3 Maintaining the Sun Blade X6270 M2 Server Module 3 15 FIGURE 3 9 Removing Storage Device Server Module Installed in Chassis b Hold the opened release lever and gently slide the drive toward you c If you are not immediately replacing the drive insert a filler panel into the empty drive slot on the server For details see Remove or Insert Filler Panels on page 3 7 Caution Do not operate the server with empty storage device slots Always insert a filler panel into an empty storage device slot For more information see Remove or Insert Filler Panels on page 3 7 3 To install or replace the drive perform the following steps a Ensure that the drive release lever is in a fully opened position b Slide the drive into the vacant slot by pressing the middle of the drive faceplate with your thumb or finger The release lever will start to close as it makes contact with the chassis Do not sl
98. ule CMM If you forget the root password you can use the Preboot Menu to restore the password to the factory default changeme V Restore ILOM Root Password to Factory Default Using the Preboot Menu 1 Access the Preboot Menu as described in Accessing the Preboot Menu on page 4 6 2 In Preboot Menu type Preboot gt unconfig password Setting preserve password to no for the next boot of ILOM 3 Reset the SP by typing Preboot gt boot The Preboot Menu exits and the SP restarts After restarting the ILOM SP the value for the root password on the ILOM SP and CMM is set to changeme when the SP is finished booting Sun Blade X6270 M2 Server Module Service Manual September 2012 4 2 3 Restoring ILOM Access to the Serial Console In the event that the serial connection between ILOM and a host becomes unavailable you can restore access to the serial port connection by reconfiguring the host as the external serial port owner in either the ILOM web interface or CLI or in the Preboot Menu To determine which interface to use when restoring the serial connection between ILOM and a host console consider the following If a network connection is available you should use the ILOM web interface or CLI to restore ILOM s access to the serial console For instructions see the procedure for Switching Serial Port Output Between SP and Host Console in the Oracle Integrated Lights Out Manager ILOM 3 0 Sup
99. ule socket Locate the disk drive filler panel to be removed from the server To unlatch the disk drive filler panel press the release lever button then tilt the lever up into the fully opened position To remove the filler panel from the slot hold the opened release lever and gently slide the filler panel toward you Use an Allen wrench 4mm to loosen the two mounting screws Gently pull up the air baffle to expose the empty CPU socket 1 Locate the vacant memory module slot on the motherboard 2 Ensure that ejector levers at both ends of the memory module slot are in a fully opened position 3 Align the memory module filler panel with with the empty slot then gently press the filler panel into slot until both ejector levers close locking the filler panel in place 1 Locate the vacant disk drive module slot in the server then ensure that the release lever on the filler panel is fully opened 2 Slide the filler panel into the vacant slot by pressing the middle of the filler panel faceplate with your thumb or finger The release lever will start to close as it makes contact with the chassis Do not slide the filler panel in all the way Leave the filler panel out approximately 0 25 to 0 50 inch 6 to 12 mm from the opening 3 Using your thumb or finger press on the middle of the filler panel faceplate until the release lever engages with the chassis 4 Close the release lever until it clicks i
100. very process must be performed by an authorized Service technician and you must have a valid flash file to perform the procedure 5 After you restore the SP image using the Preboot menu perform the following steps to remove the J602 jumper from the server and to return the server to normal operation 4 16 Sun Blade X6270 M2 Server Module Service Manual September 2012 a Power off the server module See Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 b Remove the server module from the chassis See Remove Server Module From Chassis on page 3 4 c Remove the top cover from the server See Remove Cover From Server on page 3 8 d Remove the jumper from J602 See FIGURE 4 1 for the location of the J602 jumper e Replace the top cover See Install Cover on Server on page 3 8 f Return the server module into the chassis See Installing the Server Module Into System Chassis in the Sun Blade X6270 M2 Server Module Installation Guide 821 0495 8 Power on the server See Power On the Server Module on page 2 2 V Restore the SP Firmware Image Using the Preboot Menu To restore the SP firmware image using the Preboot Menu follow these steps 1 Access the Preboot Menu as described in Accessing the Preboot Menu on page 4 6 2 At the Preboot gt prompt type Caution The use of the net flash command is reserved for use by authorize
101. ware Image If ILOM is available you should always use the ILOM web interface or CLI to restore the firmware image For instructions about how to restore the firmware image using either the ILOM web interface or CLI see the Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection If ILOM is unavailable you can use the Preboot Menu to restore the SP firmware image Note To restore the SP firmware image using the Preboot Menu you must be an authorized Service technician to perform the procedure To use the Preboot Menu to restore the SP firmware image on the server see the following sections m Prerequisites for Restoring SP Firmware Using the Preboot Menu on page 4 15 a Enable Support in Preboot Menu to Recover the SP on page 15 m Restore the SP Firmware Image Using the Preboot Menu on page 4 17 4 14 Sun Blade X6270 M2 Server Module Service Manual September 2012 4 2 4 1 Prerequisites for Restoring SP Firmware Using the Preboot Menu The following requirements must be met prior to restoring the SP firmware on your server using the Preboot Menu a You must be an authorized Service technician to perform this procedure m You must have a valid flash firmware image file on a TFTP server Note Restoring the SP firmware using the Preboot Menu requires a flash file instead of a pkg file that is typically used to update the SP using the ILOM interfaces Vv Enable Support in Preboo
102. with your server These tools range from the SunVTS software a comprehensive validation test suite to log files in ILOM that might contain clues helpful in identifying the possible sources of a problem and the fault management function in ILOM that enables you to identify a faulted component as soon as the fault occurs The diagnostic tools also include standalone software packages firmware based tests like power on self test POST U Boot tests or Pc Check tests and hardware LEDs that tell you when the system components are operating TABLE 4 1 summarizes the variety of diagnostic tools that you can use when troubleshooting or monitoring your server Sun Blade X6270 M2 Server Module Service Manual September 2012 TABLE 4 1 Summary of Server Diagnostic Tools Diagnostic Tool Integrated Lights Out Manager ILOM Type SP firmware What It Does Monitors environmental conditions generates alerts performs fault isolation and provides remote console access Accessibility Can function on standby power and when the operating system is not running Remote Capability Designed for remote and local access Preboot Menu SP firmware Enables you to restore some of ILOM defaults including firmware when ILOM is not accessible Can function on standby power and when operating system is not running Local but remote serial access is possible if the SP serial port is connected to a network
103. word Change Supervisor Password Change B 8 Sun Blade X6270 M2 Server Module Service Manual September 2012 Beta Draft B 2 6 BIOS Chipset Menu Screens The BIOS Chipset screens enable you to set the chipset parameters FIGURE B 6 shows the BIOS Chipset top level screen FIGURE B 6 BIOS Setup Utility Chipset Advanced Chipset Settings Advanced Chipset Settings gt CPU Bridge Configuration gt North Bridge Configuration gt South Bridge Configuration BIOS SETUP UTILITY Main Advanced PCI Boot Beta Draft Osher Exit Configure CPU Bridge features Tl Enter Go to Sub Screen F1 General Help CTRL Q i re J id Exit remote kbd Appendix B Configuring BIOS Settings B 9 B 2 7 BIOS Exit Menu Screen The BIOS Exit options enable you to save changes and exit discard changes and exit discard changes or load optimal defaults FIGURE B 7 shows the BIOS Exit screen FIGURE B 7 BIOS Setup Utility Exit Exit Options Save Changes and Exit Exit Options xit system setup aving the Save Changes and Exit Jiscard Changes and Exit card Changes F10 key can be used for this operation Load Optimal Defaults Select Screen Tl Enter Go to Sub Screen F1 General Help CTRL Q from remote kbd F19 S i CTRL S ESC V Executing a BIOS Exit Option 1 Use the up and down arrow keys to scroll up and down the BIOS Exit options 2 Press Enter to select the option A confirmation dialog box app
104. y shutdown from local server Press and hold the Power button for at least five seconds to force the main power off a ILOM CLI shutdown Log in to the SP ILOM CLI and type gt stop SYS ILOM web interface shutdown Log in to the ILOM web interface for the server SP and do the following a Select Remote Control gt Remote Power Control Select one of the following actions from the drop down list Immediate Power Off Select to power off the server Graceful Shutdown and Power Off Select to gracefully shut down the system operating system before the system is powered off Refer to the Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection for more information 2 To ensure that the system is powered off and ready to be removed from the chassis do the following Chapter 2 Powering On and Configuring BIOS Settings 2 3 2 1 5 2 4 a Verify that the green OK Power LED on the front panel of the server is in standby or off state b Ensure that the system was prepared for removal using the Component Management tab in ILOM In the Component Management tab a Ready no power status will appear in the Ready To Remove column for the server For more details see the prepare to remove component procedures in the Oracle Integrated Lights Out Manager ILOM 3 0 Documentation Collection For information about removing the server from the chassis and removing the cover from the server see Removing

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