HP Color Laserjet CP3525 Service Manual pages - service
Contents
1. 513 C stomer SUPPO 514 Appendix Product specifications PhYSICAl SPOCIICALIONS Em 516 Performance specifications Ni 516 Electrical specifications x a 516 ACOUSTIC SPECITICAIOMS ot o ble ondes on Han 517 Environmental 517 Paper and print media specifications 2 517 Skew Specifications PN 517 Appendix Regulatory intormation ENWW FOG c 520 Declaration of 521 Gentificate Of Volatility ER 522 Safety STALE MENTS a 523 L ser safely a ne Siw anal ada 523 Canadian DOG regulations nee ae en 523 VCCI statement 0 02 4 1 523 Power cord statement Japan 523 EMC statement Korea 4 naar 523 Laser statement for 523 substances Table Chima tbe tag rn tte 524 xiii xiv ENWW Product comparison Model Features HP Color LaserJet CP3525 e 100 sheet multipurpose input tray Tray 1 250 sheet input tray Tray 2 e 250 sheet face down output bin e Hi speed USB 2 0 port e2. 100 Upgrade the HP Jetdirect firmware eene 100 5 Theory of operation Basic Em 104 Sequence of operation 1 essent nnns instet 104 ecco pete Lb ee Da e cre d gb ens 106 Bereit QET 107 SJ 107 Gl tehes 108 SWIICHBS MC 108 SONS Sutra 109 Motors and faris tet la 109 High voltage power 1 111 Low voltage power supply 00010 cnn nn 113 Overcurrent overvoltage 114 114 Moltage Detection 22 22 aA 114 Sleep powersave mode nn cn non narran 114 ENWW Low voltage power supply failure 114 FUSER TIXING CONTO EET 115 Fuser fixing temperature control 116 Fuser fixing over temperature protection 2 116 Fuser fixing failure 117 Laser Scannersystem sein tee eiae 119 Image formation system
3. nn crac 160 Paper feeder jam detection 2 4022 161 6 Removal and replacement nme A ee dei da 164 Removal and replacement strategy 164 Electrostatic discharge 1 164 Required tools Vx nathan alin ae eee 165 Before performing 165 After performing Service o re orte e eb bene OR ets NEA ap fetu ERR eru EE Pes 166 POSESSIVICO HOST det 166 Print qualitytest ci et 136 DC controller connector locations 0 enne eene nnne nnne nennt nen 15 Parts removal rder NN 168 Customer self repair CSR components sss eene inn 170 Print Cartridges cir e anne ci 170 Duplex reverse guide 172 Toner ocollection nlt eoi Dee ein 173 Formatter PGA uan get dere una DEL sees 175 Memory DIMM 176 Remove the memory DIMM nnne nnne 176 Enable memory for Windows 2 nain 177 WAY CASS OU EE 178 BILE DE 179 Pickup roler 2 Et 180 Pickup and feed rollers Tray 3 182 separation roller
4. 265 Laser scanner assembly C Bk nennen enn nennen nennt rennes 272 Remove the laser scanner assembly C Bk 273 Reinstall the protective glass cleaner PGC actuators 276 High voltage power supply upper 5 279 Remove the high voltage power supply upper 279 Reinstall the high voltage power supply upper 282 IB iU enojo d TE 283 Remove the drum 1 283 Drum motor 2 OF drum motor eter lit 284 Remove the drum motor 2 or drum motor 3 284 aiu EET 285 Remove the fuser motor nen 286 Ma n drive assembly Rm 287 Remove the main drive 288 Fieinstall the main drive assembly 292 F ser drivecassemmbly crios 298 Remove the fuser drive assembly 2 2 299 Reinstall the fuser drive assembly 302 Delivery qssembly i na Rande 303 Remove the delivery assembly essem 304 Reinstall the delivery assembly 307 Duplex drive cnn 308 Remove the duplex drive assembly sse 309 Crtional paper feed
5. Removal and replacement Solve problems Parts list www hp com support clicp3525 ae Colo LaserJet CP3525 Series Printers Service Manual Copyright and License 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CC468 90963 Edition 1 10 2008 Trademark Credits Adobe Acrobat and PostSczint are trademarks of Adobe Syster i mcorporated Corel is a trademark cr registered trademark of Corel Gurnoration or Corel Corporation Limited Intel Core is a trademark of Intel i1 the U S and other countries Java sa US trademark of Sun Microsystems Inc Microsoft Windows and Windows XP are U S registered trademarks of Microsoft Corporation Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries is Pantone Inc s check standard trademark
6. 67 Sep 67 5 aan 67 4 Manage and maintain the product Information PageS z c0ch cece E 270 HP Easy Printer Care REPRE 22 71 Open the HP Easy Printer Care software 71 HP Easy Printer Care software 71 Embedded Web server 1 a 74 Open the embedded Web server by using a network connection 74 Embedded Web server sections eese esses 75 Use Web Jetadmin software s enne nen nene 77 Security features ete tii cs tse tx Ere 78 Secure the embedded Web server 78 Secure Disk Erase optional EIO hard 78 BICEuecoP 78 Additional Information 79 Job EI EET 79 HP Encrypted High Performance Hard 79 Lock the control panel 79 L ck the formatter Cage t einreichen 80 Manage Supple S 81 Print cartridge storage 81 iv ENWW policy ron HP print cartridges 81 HP fraud and Web site
7. 121 Image formation process nennen nnne 122 Step 1 Pre exposUre zoo eet rct ee eo as ore 123 Step 2 Primary charging enne 123 Step 3 Laser beam 124 Step 4 Development cananea nn nnn 124 Step Primary transfer 200000 nnne 124 Step 6 Secondary transfer 2 2 2 0 125 step 7 S6paration 2 ecd re Eee 126 Step 8 FUSING icu nece e ee aed al Pate ee 126 Step9 ITB cleaning was Rete ate te 127 Step 10 Drum 127 Print Cartridge vids un ee ee 127 Developing roller engagement and disengagement 129 Intermediate transfer belt ITB 130 Primary transfer roller engagement and disengagement 131 ITB Cleaning inerte reme 132 Calibration py e as ee 133 Color misregistration control 1 134 Image stecuization 135 Pickup feed and delivery system 136 Pickup and feca 2 24 1 1 rana 139 Kas
8. 324 Manual sensor test special mo a test 325 A top of page 325 Band loop Sensis seiis anan iret et 326 D fuser fixing delivery 327 E duplex re pickup 328 F output bin full sensor 328 H fuser fixing pressure release sensor 329 primary transfer roller disengagement sensor 330 right and front door interlock switches 332 Manual sensor test 2 special mode test 334 L Tray 1 media present Sensor 334 M Tray 2 paper out 335 Tray 2 closed sensor 336 O Tray 2 stack surface Sensor 336 P optional Tray 3 empty sensor 337 optional Tray media feed sensor 338 R optional Tray stack surface sensor R 338 S T and U optional Tray media size sensors 339 Paper path sensors tesi ie E rien 340 PIIDUSLOD Test ou ieu an t te es 340 Component tests ea iia ate Bau mr pa EE
9. 81 esis feted ea 81 S pplies 81 Locate SUPPE 81 Supply replacement 82 Change print cartridges 0000000 83 Change the toner collection 86 MAMOM 89 Install DDR2 memory 5 2 89 Enable memory for Windows 2 92 Install an HP Jetdirect or ElO print server card or ElO hard disk 92 Clean the productions 96 EMO LE 6 96 Clean Spilled tomer landen 96 Clean the f ser 96 Product updates e e vet c e c 97 Determine the current firmware version menn eene 97 Download new firmware from the HP Web site 2 97 Transfer the new firmware to the 4 97 Use the HP Easy Firmware Upgrade utility to update the firmware 97 Use FTP to upload the firmware through a browser 98 Use FTP to upgrade the firmware on a network connection 99 Use HP Web Jetadmin to upgrade the firmware 99 Use Microsoft Windows commands to upgrade the firmware
10. Tray Pital aa rte ei 183 Secondary transfer roller 184 Reinstall the transfer roller 2 000 185 Secondary transfer assembly 186 Reinstall the secondary transfer assembly 187 Intermediate transfer belt ITB oooooocnncnnincccnncccnnnccccncnnnnnnnrn conan nn 188 Right door optional paper feeder 190 External panels covers and doors 192 Identification location 192 Front door assembly ides een lenken 193 Right door assembly et te s 194 ENWW vii viii 198 200 Control panel 203 COVER A 205 Remove the right front 205 Reinstall the power 207 Front Top COVEN cou A niece ie 208 Remove the front top cover 208 Rear cover and upper rear cover 2 meer innert nnne nn 209 Remove the rear cover and upper rear COVEN 20
11. ed 341 Component test special mode test 341 DiagaMS edidit ines ret taa e eiae 2 343 Formatter 2 e ideas Pec a De dea ra dc ae 343 Location of connectors 344 DG controller P OA ect an a ds 344 Paper feeder driver 2 00040 400000 345 PCAs motors fans switches solenoids and clutches 345 Base product eine 346 1 x 500 paper feeder eo men e tertias 352 eta o p eL es Pe De exu bent 353 General timing Chart uon Ree eei 355 ete e re eU bet edu 355 ENWW Print quality troubleshooting tools nee 358 Repetitive defects ruler mRNA 358 Calibrate the product 1 359 Internal print quality test pages 359 Print quality troubleshooting pages 359 Diagnostics Page en ae TAE 362 Cleaning page A 363 Configuration page 364 Configuration page imaia 364 HP embedded Jetdirect 366 Embedded protconl 367 F
12. for color UNIX is a registered trademark of The Open Group ENERGY STAR and the ENERGY STAR mark are registered U S marks Table of contents 1 Product basics Product comparison cio 2 Product features x ceret dette an ee 3 PHOGUCL goo T 6 ELO RATER 6 Rack 7 Interface ports id 8 Serial number and model number location 8 2 Control panel Use the controlpanel 10 Control patiel 10 Interpreting control panel indicator 11 Control panel Menus inicia 12 Use the MENUS 12 Men hierar Ny as 13 Show Me How helles 14 iz diee te RETE 15 Information menu nee 17 Paper handling MU sti 18 Configure device MENU Tn 19 Printing o aaa 19 POL S b MENU siiri ds iia 20 Print Quality men ici 22 System Setup MENU 25 VO MENU 32 Resets Mei a ei deus 39 Diagnostics menu 40 Service MeNU EL 42 3 Paper and print media Supported paper and print media 2 4
13. th sns anna estne neta 441 DEVICE MENU srt ON tis ite e iL 441 Product resets PE 442 Resiore factory set defaults sse 442 tard disk initialization optional 443 NVRAM initialization nennen nnns 443 Product cold reset n 443 8 Parts and diagrams Order parts accessories and supplies 446 Part lic 447 PACCOSSONGS 447 Print cartridges and toner collection unit 447 UE A abe 447 Cables and Interfaces miii cid ren 448 Customer self repair CSR parts 448 Mamtenance Kile seen 450 A O 451 How to use the parts lists and diagrams 452 External covers panels and 0 454 M 454 Right door assembly Sean a 456 Interrial components 1 0 2 458 Internal COMPONENTS 1 15 ested 458 Internal components 2 of 5 242 4 00 001 460 Internal components 3 of 5 462 Inter
14. 256 megabytes MB of random access memory RAM HP Color LaserJet CP3525n e 100 sheet multipurpose input tray Tray 1 e 250 sheet input tray Tray 2 e 250 sheet face down output bin e Hi speed USB 2 0 port e Jetdirect embedded print server for connecting to a 10 100Base TX network e 256 megabytes MB of random access memory RAM e 100 sheet multipurpose input tray Tray 1 e 250 sheet input tray Tray 2 e 250 sheet face down output bin e Hi speed USB 2 0 port e HP Jetdirect embedded print server for connecting to a 10 100Base TX network e 384 megabytes MB of random access memory RAM e X Automatic two sided printing e X 100 sheet multipurpose input tray Tray 1 e 250 sheet input tray Tray 2 e 250 sheet face down output bin e 500 sheet paper and heavy media tray Tray 3 including HP postcard media insert for 101 6 x 152 4 mm 4 x 6 in paper e Hi speed USB 2 0 port e Jetdirect embedded print server for connecting to a 10 100Base TX network e 512 megabytes MB of random access memory RAM e X Automatic two sided printing 2 Chapter 1 Product basics ENWW
15. 4 Custom PAPerSIZO iia A 46 Supported paper and print media types 47 ENWW iii tay and bin Capacity mE EE 48 Special paper or print media guidelines 150000000000 narran cnc rr 49 Load trays oniran 50 Paper orientation for loading trays 50 50 Tray 2 oroptiorial Tray 3 san ea 52 Load Tray U sits Fee 53 Print envelopes nn en 55 A e A innen 55 Load the optional 500 sheet paper and heavy media tray Tray 3 57 Load standard sized paper into Tray 57 Load custom size paper into 59 Load 4 x 6 inch 10 x 15 cm size paper into Tray 61 CONTIQUIS 65 Configure a tray when loading paper 2 enne 65 Configure a tray to match print job settings sss 65 Configure a tray by using the Paper Handling menu sse 66 Automatic overhead transparency sensing auto sense mode 66 A to serise SONY u een nennen 66 Select the media by source type
16. 9 ROartop cover u Qu 211 Remove the 211 Interrialassemblles ter esee Re EORR eR et RES 213 Pickup roller Tramo iiie Rr ceret ec rete Bes ec Ec eet p debe eri aed 213 Delivery fan cartridge fan and environmental sensor 2 215 Remove the delivery fan cartridge fan and environmental sensor 215 Toner collection sensor iei eiat Ree eed 220 Remove the toner collection e 220 Residual toner feed 222 Remove the residual toner feed 222 Reinstall the residual toner collection door 226 Registration density RD sensor 227 Remove the RD sensor 227 Power supply fan and fan 2 22 230 Remove the power supply fan and fan 230 Registration assembly eer enara ea EE OE SE AEREE enne trennen nennen 233 Remove the registration 233 Interconnect board ICB sess nnns nnne nennen 238 Remove 2 10 innen nnns nennen 238 DC controller PGA and tray el 240 Remove the DC
17. controller 240 Low voltage power 243 Remove the low voltage power supply 243 High voltage power supply lower 5 248 Remove the high voltage power supply lower 248 Reinstall the high voltage power supply lower 250 Developing disengagement motor ener nnne 251 Remove the developing disengagement motor 251 PIGKUP MOTOT iii m t a ee ne ae recu eit emitte in es 253 Remove the pickup 253 Eift r drive assembly tete ie Biete bt tk e rie Bi aer c peers 254 Remove the lifter drive 254 Cassette pickup drive assembly eene nns 256 Remove the cassette pickup drive assembly 256 ENWW Reinstall the cassette pickup drive assembly 261 Cassette pickup assembly 0000000 eene nnns nnne nennt nnns 263 Remove the cassette pickup assembly 263 Laser scanner assembly Y M 0000000 nennen nennen nsns 265 Remove the laser scanner assembly Y M
18. er assembly Tray 3 310 Drawer CONNECION m ee ken 310 7 Solve problems Solve problems checklist 312 M n map 2 314 Troubleshooting process 315 Determine the problem source 315 Pre troubleshooting 315 Troubleshooting flowchart nn cnn crac 316 Power SUBSYSTEM deua 317 POWER OM arta 317 Power on troubleshooting overview 317 Tools for troubleshooting 1 nn 319 Individual component diagnostics 319 ENWW ix LED diagriostiCS 2a cipere eee ete i ru MN ERE tn 319 Understand lights on the formatter 319 Engine diagnostics 0 00 320 Diagnostics menu 41 2444006 320 Diagnostics 321 Diagnostics that put the engine into the suecial diagnostics MOS nnn oin e da 321 Defeating interlocks sss 321 Disable cartridge ninos 323 Engine test button 133 323 Paper path test mee otii e aae i ee
19. er path 421 Jams In Tray S eaa TRE eoe SET 423 Change jam recovery intret nnne inns 424 Solve paper handling 425 Product feeds multiple sheets 425 Product feeds incorrect page size nennen 425 Product pulls from incorrect 425 Paper does not feed 426 ENWW xi Paper does not feed from Tray 2 or 3 nennen 426 Transparencies or glossy paper will not feed 427 Envelopes jam or will not feed in the 427 Output is curled or 428 Product will not duplex or duplexes 428 Use Manual print modes Em 430 Solve image quality problems ronca 432 Image detects aaa 432 Solve performance problems en near 438 Solve connectivity problems 439 Solve direct connect problems 439 Solve network problems 439 Service mode functions 2 4 4 1 11 nenne oaa tani nn estin sa nai
20. inding important information on the configuration pages 368 Goloreband ss 368 Control paneli messages table n ed tg ert RR 369 Event log messages o ee eee ee 395 Print an event log en n 395 395 rne e ae alias 396 Clear the eventlog wisi ied Adee Lean 396 Event log message table sneri aiiiar ee laS Ee Caa entente rennen nnns 397 Glearpaper Jatrsz iie tee Fia er let 404 Gommon causes of ii eei irn rien 404 Jam locations ion enm tv e o a rp ERR e REND AEN bata dees 405 Clear M 405 Clear jams the right door 406 Clear jams in the output bin 410 Clear jamsin Tray Hein 411 Clear jams in Tray 2 413 Clear jams in the optional 500 sheet paper and heavy media tray 414 Clear jams in the lower right door Tray 414 Jam causes and solutions 415 Jams in the output 415 Jams in the fuser and transfer area 416 Jams in the duplex area HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x cc conan anno 419 Jams in Tray 1 Tray 2 and internal pap
21. nal components 4 464 Internal components 5 of 5 466 ij nes E 468 Cassette paper pickup assembly 470 MP paper pickup 472 ENWW Registration assembly 2 2 ee dd 474 Secondary transfer assembly 476 Delivery assembD Y 20 aul 478 Fusing fixing assembly 1 480 PLA Sta tuse ed 484 ASSOSSOMOS ai 486 1X500 paper feeder ee od ud dag eda 486 136500 paper feeder iac eia xe rie tore Ede CE a iene 487 Paper feeder main 489 Cassette ir 491 Alphabetical parts ea 493 Numerical Parts 1652 ee 500 Appendix A Service and support Hewlett Packard limited warranty statement 508 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 509 HP Color LaserJet Fuser Kit Limited Warranty 510 End User License Agreement 511 Customer self repair warranty service
22. sette PICKUP 21 1 Ea 139 Cassette presence 141 Cassette lift operation essen 141 Cassette paper presence detection 142 Multifeed prevention ccoooncccconnnccccncocncnncnnccnn aan 143 Multipurpose tray 144 Paper feed 145 Skew feed prevention 146 SN 146 FUSING a d delivery Uli bs es 147 NN IER RR NE 147 Pressure roller pressurization control seen 148 Duplexing unit HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x p T EM 150 Duplexing reverse and feed 151 Duplex pickup 151 ENWW Jam 152 Optional paper feeder 2 e piece ei 154 Paper feeder pickup and feed operation 156 Paper size detection and cassette presence detection 156 Paper feeder cassette lift operation sse 158 Paper feeder presence detection 159 Paper feeder multiple feed prevention
Download Pdf Manuals
Related Search