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culligan silver series and gold series

1. ino WHLVA 4 QY o AS NOLL Y TOS XNVL NINH Senet aN RS LT1LOO NN AP ON cem X X y 2 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS Materials amp description 8 1 2 x 11 40 page book saddle stitched three hole punched Prints black ink on 50 offset white VENDOR MUST SUBMIT A MATERIAL CERTIFICATE OF COMPLIANCE WITH EACH SHIPMENT LET CHANGE BY APRVD DATE A DCO 2175 TPD JS 3 8 01 This page contains materials and DCO information IT DOES NOT PRINT AS PART OF THE DOCUMENT
2. SNOTTV9 39IA3G 9NISN3S HOSN3S VhOV 6 A LIOVdVO V9 31971 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS 759 lZ 6 8 69 2 29 896 601 ALIOVdVO 1VLOL V N vv9 TWNDIS 6 82 0 0 2 96 278 296 ALIOVdVO WLOL 8 6 51 12 997 6 0791 9 6 999 9v9 ALIOVdVO WLOL 2 1 6 8 5 V vL 9 St Lt 05 98 88 18 NI WO NI 35vsoa 81922 97 082 091 1175 SSSNGYVH NOISN3MIG Y SNOTTV9 H3ONIW LJOS 21 ALIOVdVO 8 6 089 6 TWNDIS OLALIOVdVO g er 8 29 198 896 76041 ALIOVdVO 1VLOL 2 1 2 V N GOS 898 679 TWNODIS OLALIOVdVO 6 82 0 0 2 96 6 278 696 ALIOVdVO TV LO L 8 2 v SL 6 14 Sb Lv Ot 9 68 18 NI WO INO 35vsoa 81922 81 052 8109 1 5 SSSNGYVH NOISN3MIG V SNOT1V9 391430 ONISNAS YOSNIS VNOV 2 2 ALIOVdVO V 3191 FAMILIARIZATION Programming The display will initially power up flashing 12 00 P After 1 minute the motor will energize and cycle the control without stopping to the home position This is
3. Manual SILVER SERIES AND GOLD SERIES AUTOMATIC WATER CONDITIONER MODELS FROM 2000 Table of Contents Page 2 Specifications 2 3 Familiarzation sisi e RA 5 Programming eara E 14 Manual Cycling 16 Service 17 Parts Replacement Guide 18 Board Diagnostics 22 Household Aqua Sensor Sensing Device Troubleshooting Guide 23 Aqua Sensor Troubleshooting Flowchart 25 Se Troubleshooting Guide 26 Wiring Diagram 29 A Dimension Charts Refill Rates 30 Mes Flow Rate and Drain Line Charts 32 Flow Charts 34 Introduction The Culligan Silver Series and Gold Series water softeners are tested and validated by WQA against ANSI NSF Standard 44 for the effective reduction of calcium and magnesium along with Barium and Radium 226 228 SAFE PRACTICES Throughout this manual there are paragraphs set off by special headings NOTICE Notice is used to emphasize installation operation or maintenance information which is important but does not prese
4. 801 HOLIMS 109 HO LIMS WIRING DIAGRAM Dimension Charts Refill Rates The A dimension is the distance from the top of the filter screen of the brine valve chamber to the bottom edge of the lower float when the stem is in the fully raised position Refer to Table 11 for the correct dimension secondary shutoff for the salt dosages on the water softener models Adjust the A dimension as follows Figure 8 Lift the brine valve from the brine chamber e Find the correct A dimension from Table 11 e the distance from the top of the filter screen to the base of the float accordingly The slight difference in height when the float is pulled up or down is negligible e Place the float assembly back in the chamber Refill Flow Control As shipped from the factory a 0 45 gpm refill flow control is used to control the refill flow rate This is the standard refill rate as referenced in Table 11 An optional 0 80 gpm flow control is available PN 00 4016 23 It is recommended that the 0 80 gpm flow control is used when salt dosages are greater than 15 lb Replace the flow control as follows Lift the brine valve from the brine chamber e Grasp the knurled top of the brine cap and unscrew it e Remove the 0 45 gpm flow control and replace with the 0 80 gpm control e Screw the top in and place the float back into the chamber NOTICE When changing to the 0 80 gpm fl
5. 10 osje 1snu aseo uj 199 peseeJoui UD Jo eoi y 40 eq 14 au spuejs BY uo 100 eui e oqe s YUL 168 eui 100 uoee 104 Heyo eui uo y 10 1991 8 1onpep oj fuesseoeu si 1 spuejs uo 100 eui yue 9 1015 168 eui 100 uoee 104 NOILVA313 39VHOLS MVS HOO 133AO8Y 39HVHOSIG 30 LH9IJH 100J p 1 eui si euuq eui 100 uoee 10 a H3NOLLIQNOO H3 1VM 6 uj amp ue urejp eui 199 Jequinu y uuinjoo siu 51435 109 531935 H3ATIS 3NIT3NIH8 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS HOO 14 39HVHOSIG NIVYA J0 LHDISH H3NOILIQNOO H31VM 6 21935 07109 SIHIS 115 NVDITINO FLOW RATE AND DRAIN LINE CHARTS Flow Charts H
6. 18 0 Ib 2713 g 8 1 kg 4 010 gr lb 640 g kg 17 5 18 5 in 444 470 mm 38 5 in 978 mm 375 Ib 170 kg 8 1 15 psi 31 Lpm 102 kPa 99 gpg 1 692 mg L 5 ppm 5 mg L 8 gpg to 1 ppm 140 mg L to 1 mg L 20 125 psi 140 860 kPa 33 120 1 50 120 60 2 3 Watts 35 Watts 3 5 14 Lpm 85 min 82 gal 325 1 The efficiency rated dosage is only valid at the 4 Ib salt dosage for the 9 models and 6 Ib for the 12 models 2 Measured from top of media to top surface of tank threads backwashed and drained 3 Measured from top of underbedding to top surface of tank threads 4 Backwash at 120 psi 830 kPa 5 10 minute backwash 4 Ib 1 8 kg 9 model or 6 Ib 2 7 kg 12 model salt dosage SPECIFICATIONS Culligan Gold Series Water Conditioners with Time Clock Aqua Sensor Device or Soft Minder Meter Control Valve Overall Conditioner Height Media Tank Dimensions Dia x Ht Salt Storage Tank Dimensions Dia x Ht Exchange Media Type and Quantity Underbedding Type and Quantity Exchange Capacity Salt Dosage Per Recharge Efficiency rated dosage Freeboard to Media Freeboard to Underbedding Salt Storage Capacity Rated Service Flow Pressure Drop Total Hardness Maximum Total Iron Maximum Hardness to Ratio Minimum Operating Pressure Operating Temperature Electrical Requirements Electrical Power Consumption Min Max Drain Flow Maximum R
7. Model Brown 2 00331635 12 Model Dark Green 3 00331636 EDUCTOR 5 DRAIN CLIP EDUCTOR CAP EDUCTOR NOZZLE FLOW CONTROL DRAIN ELBOW FIG 7 PARTS REPLACEMENT GUIDE Board Diagnostics BOARD DIAGNOSTICS To enter the board test mode flip all of the dip switches to the ON position All the segments of the board will light until either a key is depressed an option is changed or a CAM micro switch changes position Pressing one of the keys closing a micro switch or turning OFF a dip switch will cause a different segment to light as outlined in Table 10 TABLE 10 ACTION SEGMENT UP KEY 1 DOWN KEY REGEN KEY STATUS KEY CLOSED HOMING SWITCH CLOSED PROGRAM SWITCH FLOW METER CABLE PLUGGED IN AQUA SENSOR PROBE PLUGGED IN 8 WATER FLOW 9 Fluttering DIP SWITCH 1 SOFTWARE VERSION DIP SWITCH 2 1111 DIP SWITCH 2222 DIP SWITCH 4 3333 DIP SWITCH 5 4444 DIP SWITCH 6 5555 DIP SWITCH 7 6666 DIP SWITCH 8 7777 DIP SWITCH 9 8888 DIP SWITCH 10 9999 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS Household Aqua Sensor Sensing Device Troubleshooting Guide The following procedure will help you diagnose problems in units equipped with Aqua Sensor sensing device Because many sensor problems are actually regeneration problems it contains a combination of sensor diagnostics an
8. Switch 4 Sets the control for 9 or 12 diameter tanks Switch 5 Sets the unit for the standard or accelerated Refill cycle NOTICE For an accelerated Refill cycle the refill flow control in the brine refill assembly must be changed to PN 00 4016 23 Switch 6 Sets the unit for immediate or delayed regeneration Switch 7 Sets the unit to measure in liters and French or German hardness or in gallons and the conventional gpg hardness Switch 8 Sets the unit to display time with a 24 or 12 hour clock Switch 9 Sets the unit for either French or German hardness degrees when switch 7 is in the ON position Switch 10 When turned ON the microprocessor will force a regeneration based on the setting 8A in the menu Dip Switch Function Default OFF Position 1 Run or Test Mode Run Mode 2 Filter or Softener Softener 3 Flow Meter K Factor 3 4 or 1 1 4 3 4 Flow Meter 4 9 12 Tank Settings 9 Tank 5 Standard vs Accelerated Refill Standard Refill 6 Delay vs Immediate Regeneration Delayed Regeneration 7 English vs Metric Settings English Settings 8 12 or 24 Hour Clock 12 Hour Clock 9 German French Hardness Degrees German When 7 is 10 Time Clock Backup No Forced Regeneration 0 6 8 1 9 8 6 FIG 1 AUXILIARY CONNECTIONS Refer to Figure 2 for all circuit boar
9. The following are conditions that will call for regeneration When the Aqua Sensor probe senses the hardness in the Cullex media When the Soft Minder meter has recorded the passage of a predetermined number of gallons When the time clock has counted past the set number of days At the preset time when the number of days without a regeneration is equal to the days set in menu 8A At the preset time when the REGEN button is depressed once REGEN will light Immediately when the REGEN button is depressed twice will light and blink Immediately if power to the unit has been off for more than 3 hours E If dip switch 6 is in the ON position the unit will begin a regeneration immediately for instances 1 and 2 With dip switch 6 in the OFF position the regeneration will not begin until the preset regeneration time DISPLAY BLANKING As shipped from the factory the display of the board will turn off if there has been no keypad activity for a 1 minute period To have the display constantly lit press the STATUS button until the number 10 icon is lit Next press the UP arrow A for disable will appear in the display To have the display blank again press the UP arrow An will appear in the display CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS DISPLAY LOCKOUT The Culligan Silver Series and Gold Series control is equipped with a feature which will al
10. procedure Also make sure that the settings are correct for the application a b For 9 tanks the recommended salt setting is 6 8 pounds for optimum Aqua Sensor performance For 12 tanks the recommended salt dosage is 10 13 pounds On Gen 3 circuit boards it is recommended that the brine rinse time be left at the default setting of 71 minutes increase for higher salt dosages or low inlet pressure conditions to assure adequate rinse time The Automatic Rinse Time feature will shorten the actual rinse time as it detects the passage of the salt from the tank Setting the time at too short a value could prevent complete rinse out and cause daily regeneration 5 Backwash the unit for 2 3 minutes after installing the probe to eliminate any air pockets in the unit 6 Check the unit for regeneration function salt dosage brine draw rinse and refill CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS AQUA SENSOR TROUBLESHOOTING FLOWCHART Problem Regenerates Nightly Diagnostics Sequence Check water usage higher than expected Gen 3 Check step 6 The default setting is 71 minutes If it has been reduced restore it to at least the default setting Check eductor nozzle screen for plugging or fouling Test circuit board amp probe Check eductor nozzle screen for plugging or fouling Check brine refill function Short salting could ca
11. 2 Visual inspection a b Look for discoloration brown film or blue spots on electrode fins If discolored try cleaning the probe Sofner Gard chemical or white vinegar The fins can be lightly scrubbed with a soft toothbrush 3 Continuity test a Prepare a dilute brine solution in a non conductive glass or plastic container Two heaping tablespoons of granular salt cup of liquid brine per gallon of water will make a suitable solution Mix thoroughly b Dip the probe into the container immersing both cell pairs Do not allow the probe to touch the side of the container c Remove the power to the control and connect the probe to the circuit board d Make sure the DIP switch setting is still in test mode e Restore power to the control f If the drive motor runs replace the probe g Pullthe probe part way out of the dilute brine solution so that only the bottom cell pair is in the solution h Ifthe motor does not run replace the probe RESIN AND REGENERATION If the circuit board and the probe pass all tests the condition of the resin or the regeneration process may actually be to blame 1 While the probe is out of the tank take a sample of resin and examine it for breakage fines and fouling 2 Remove the power to the control 3 Return the probe to the tank and reconnect it to the circuit board 4 Power up the control and verify that the program matches the settings recorded at the beginning of the
12. motor does not run replace the board 12 If board passes both tests board is good 13 Unplug the control and advance to the probe test GENERATION 3 6 Connect Aqua Sensor Tester P N 01007999 to board wires should be on top of connector with all pins being connected The color of the wire on the far left as you look at the back of the board should be white Fig 2 7 Move toggle to Balanced position 8 Plug the control in motor should not run 9 If motor runs replace the board 10 Move toggle to the Unbalanced position motor should run 11 If motor does not run replace the board 12 If board passes both tests board is good 13 Unplug the control and advance to the probe test OPTIONAL SERVICE TEST If you wish you can also test the circuit board in the Service mode DIP switches in the Service rather than Test position 1 Follow Circuit Board Test steps 1 through 4 2 ConnectAqua Sensor Simulator P N 01007999 to the circuit board with the toggle in the Balanced position 3 Pluginthe control 4 Move the Aqua Sensor Simulator toggle to the Unbalanced position Gen 1 The circuit board should display a REGEN signal after a 1 minute delay b Gen 3 The circuit board should display a REGEN signal after a 6 minute delay AQUA SENSOR TROUBLESHOOTING GUIDE PROBE TEST Run this test only on a circuit board that has passed the Circuit Board Test above 1 Remove the probe from the resin tank
13. required to ensure that the control is in the home position 1234567 8 9 101112 131415 FIG Circuit Board Display The timer uses four buttons 1 STATUS Advance timer through display options 2 UPARROW Increase the setting 3 DOWN ARROW Decrease the setting 4 REGEN Initiate a manual regeneration SETTING THE MICROPROCESSOR The microprocessor senses when it is installed as a Soft Minder or Aqua Sensor control Adding or removing any connection to the board or flipping any of the dip switches will automatically reset the microprocessor to the factory settings 1 With a flashing or blank display pressing the status button twice will move to the Time of Day adjustment adjust the time by using the up and down arrows A number 1 will appear at the bottom of the display while in this mode Press status again this displays the Time of Regeneration for delayed units adjust using the up and down arrows Anumber 2 will appear at the bottom of the display while in this mode Press status again the number 3 will appear at the bottom of the display This setting is not used and any changes made will not affect the operation of the microprocessor Pressing status again will show the Salt Dosage This can be adjusted with the up and down arrows the range is 3 15 16 for the 9 controls and 5 24 Ibs on 12 controls A number 4 will appear at the bo
14. rings on Cul Flo Valv bypass stem are cut Salt or Chemical storage tank is empty Eductor screen or nozzle plugged C CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS SOLUTION A B C A B Aqua Sensor probe not sensing C Jammed seal pack or brine piston A B Repalce the motor as outlined in A B Refer to the Programming section to disable the display blanking Verify that unit is connected to a constant power source Not an outlet on a switch Replace plug in transformer Verify that unit is connected to a constant power source Not an outlet on a switch Verify that meter cable is plugged into circuit board Verify that meter cable is snapped into flow meter housing Verify that flow meter has not become plugged with debris Verifiy that Aqua Sensor connector is properly connected to circuit board Verify that Aqua Sensor probe is working Clean probe if necessary Refer to the Programming section and verify all settings Reset timer Reset timer and verify that unit is connected to a constant power source Set circuit board to delayed regeneration by flipping dip switch 6 to the OFF position Refer to the Programming section and verify all settings Replace the seal pack or brine piston as outlined in the Parts Replacement Guide section Replace cam microswitches the Parts Replacement Guide section Close bypass
15. 9 amp 10 Replace seal pack as outlet in the Parts Replacement Guide section Replace seal pack or brine piston as outlined in the Parts Replacement Guide section Restore power to unit Verify that unit is connected to a constant power source Refer to the Programming section and verify all settings Increase line pressure to a minimum of 20 psi 140 kPa Refer to problems 9 amp 10 Wiring Diagram NOLLO3NNOO H3AHOJ3SNVHL NOLLOHNNOO QV3 180O LOIN HOLIMS WYO 0 YOLOW WvHOSOHd YOLOW 93095 YOLOW 35 Nua x90 8 NOILO3NNOO HOSN3S VnOv 3 NOLLO3NNOO YOSNIS YNOY NOLLO3NNOO AMALIVE NOLLO3NNOO dn yova H3Q0NIW LJOS r1 S3HOLIMS did 2 2 NOILOANNOO NEN H313A Nua NH8 1 I o
16. CE Programming changes are not locked into the microprocessor memory until the control completes a regeneration cycle To initiate a manual regeneration press the REGEN button twice the REGEN enunciator will flash on the display Refer to the Manual Cycling section on how to step through the regeneration stages PROGRAMMING Manual Cycling The Culligan microprocessor can be indexed through the various regeneration stages For all steps the cycle numbers do not appear or change until the motor stops 1 Press the status button to move past steps 1 10 until the display is blank Push the up arrow The number 11 icon will light up gt 0 m m An H will appear in the display The control is in the HOME J position Pressing the regen button once will light 1 2 Press the regen button one more time The icon will blink and the motor will advance the control 1 will appear The unit is now in the BACKWASH position The numbers to the right indicate the time remaining for the cycle 3 Press the up arrow 2 will appear in the display along with the cycle time remaining The control is in the BRINE DRAW SLOW l RINSE cycle REGEN 4 Press the up arrow A 3 will appear in the display along with the cycle time remaining The control is in the FAS
17. Cat No 01882344 Rev A3 8 01 DCO 2175 Service Manual CULLIGAN SILVER SERIES AND GOLD SERIES AUTOMATIC WATER CONDITIONER MODELS FROM 2000 Culligan 2001 Culligan International Company Printed in USA Attention Culligan Customer The installation service and maintenance of this equipment should be rendered by a qualified and trained service technician Your local independently operated Culligan dealer employs trained service and maintenance personnel who are experienced in the installation function and repair of Culligan equipment This publication is written specifically for these individuals and is intended for their use We encourage Culligan users to learn about Culligan products but we believe that product knowledge is best obtained by consulting with your Culligan dealer Untrained individuals who use this manual assume the risk of any resulting property damage or personal injury WARNING Prior to servicing equipment disconnect power supply to prevent electrical shock WARNING If incorrectly installed operated or maintained this product can cause severe injury Those who install operate or maintain this product should be trained in its proper use warned of its dangers and should read the entire manual before attempting to install operate or maintain this product IF THIS EQUIPMENT IS TO BE USED IN THE TREATMENT OF DRINKING WATER THE WATER MUST BE MICROBIOLOGICALLY SAFE Service
18. HLVA MVA LNO N LATLNO 1 NS S N CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS 2 Ne AJ de NI Ze NHLVA MVA YNVL NOILNTOS 1 ANINE 71 LATLNO p 7 E 7 N 7 FLOW CHARTS RAW WATER IN REGENERANT lt 7 i gt m BYPASSED N INS BRINE TANK OR SOLUTION TANK CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS WATER OUT DRAW 15 HHLVAM MVA 2 v 2 CZ Tim LNO HHLVAM QqHSSVdAd NOLLN TOS AO ANIJE 131100 XNVL M A dt FLOW CHARTS 9 el NI MVA
19. IRCUIT BOARD The AccuSoft microprocessor circuit board controls every function of the Culligan Silver Series and Gold Series water softeners This board has several unique features which allow it to perform a variety of functions Familiarization of the board 18 essential for a thorough understanding of the softener The AccuSoft circuit board has a set of default settings that the microprocessor will reset to whenever any dip switches are flipped or if a meter or Aqua Sensor cable is attached or removed while the power is on the control Table 2 is a list of the default microprocessor settings It is recommended to always disconnect the power from the circuit board prior to replacing an Aqua Sensor probe or Meter cable so that the programmed settings are not lost TABLE2 1 1200AM 2 TimeofRegeeraion 200AM 3 Chlorination NotUsed 10 4 SatDosge O 10 1b for 9 16 Ib for 12 5 BacwashTim 10 min _________ 6 JQBrneRine 71 min for 9 59 for 12 E Display Lock Out Disabled FAMILIARIZATION PROGRAMMING SWITCHES The circuit board will require the proper setting of the dip switches in order to function properly Figure shows the dip switches Switch 1 Sets the unit in the Run or Test mode Switch 2 Sets the unit for Filter or Softener Switch 3 Sets the flow meter K factor for the 3 4 or 1 1 4 flow meter
20. Ib Brine Tank A Dimension A Dimension A Dimension Salt Capacity Secondary Only Secondary Primary Secondary Primary Dosage 9 Tank 12 Tank in cm in cm in cm in cm in 18 200 X 7 3 4 19 7 6 5 8 16 8 4 5 8 11 7 5 1 2 14 0 3 1 2 21 500 27 000 9 1 2 24 1 8 20 3 6 15 2 6 1 2 16 5 4 1 2 23 500 29 600 11 1 4 28 6 9 3 8 23 8 7 3 8 18 7 7 1 2 19 5 1 2 25 000 31 400 13 33 10 7 8 27 6 8 7 8 22 5 8 1 2 21 6 6 1 2 27 300 33 100 14 3 4 37 5 12 1 4 31 1 10 1 4 26 9 1 2 24 1 7 1 2 27 800 34 700 16 1 2 42 13 5 8 34 6 11 5 8 29 5 10 1 2 26 7 8 1 2 28 900 36 300 18 1 4 46 3 15 38 1 13 33 11 1 2 29 2 9 1 2 30 000 37 500 20 51 16 3 8 41 6 14 3 8 36 5 12 1 2 31 7 10 1 2 30 900 39 600 21 3 4 55 2 17 3 4 45 1 15 34 40 13 1 2 34 3 11 1 2 31 900 40 000 21 1 2 59 7 19 1 8 48 6 17 1 8 43 5 14 1 2 36 8 12 1 2 32 700 41 000 25 1 4 20 1 2 52 1 18 1 2 47 15 1 2 39 4 13 1 2 33 500 42 000 21 7 8 55 5 19 7 8 50 5 16 1 2 42 14 1 2 42 900 23 1 4 59 21 1 4 54 117 1 2 44 5 15 1 2 43 700 24 5 8 62 5 22 5 8 57 5 18 1 2 47 16 1 2 45 400 26 66 24 61 19 1 2 49 5 17 1 2 45 500 27 3 8 69 5 25 3 8 64 5 20 1 2 52 1 18 1 2 46 100 28 34 73 26 3 4 68 21 1 2 54 6 19 1 2 BH CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS 3 Treated Water Volume Set Point Calculate the treated water volume set point using the following information Softening capacity Grains based upon salt dosage setting Compensated hardness o
21. T RINSE BRINE REFILL cycle in 5 Press the up arrow will appear in the display The unit is in the HOME position The REGEN enunciator is no longer blinking 20 will appear on the Aqua Sensor models 08 m m 6 Press the status key Time of Day appears the display CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS Service Check The service check mode allows one to view the instantaneous flow rate the days since the last regeneration the total number of regenerations the regenerations in the past fourteen days and the gallons remaining To enter the service check mode follow these steps 1 Press the status key to move past steps 1 10 until the display is blank Push the down arrow The number 12 will appear only when the Soft Minder meter is connected The display reads the gallons per minute flow rate This screen will update with the current meter reading every 6 seconds Press the down arrow The number 13 and an A will light at the bottom of the display The display will indicate the number of regenerations that have occurred in the last 14 days Press the down arrow The number 13 and a B will light at the bottom of the display The display will indicate the total number of regenerations this control has cycled through Press the down arrow The
22. as outlined in the Parts Replacement Guide section Verify that programming is correct For Time Clock units increase regeneration frequency Flush water heater to fill tank with conditioned water See problem 7 amp 8 Clean control and increase frequency of regenerations or length of backwash Plant recondition if necessary Remove control from tank and clean inlet manifold Check if eductor screen nozzle are also plugged Clean control Ensure that the control has the proper drain line flow control see Table 9 Ensure that system has proper air eliminator control Verify that control is properly mounted to the tank White coupling on the right inlet black coupling on the left outlet Replace outlet manifold Refer to A Dimension Charts Refill Rates to set the brine valve float dimension Clean drain line flow control Clean eductor screen and nozzle Replace eductor sleeve and piston Verify that itemsA D are not the cause the extra water in the storage tank TROUBLESHOOTING GUIDE PROBLEM 10 Excessive water in salt storage tank Water above brine valve float 11 Unit fails to refill storage tank 12 Unit fails to draw brine or chemical 13 Unit uses an excessive amount of salt or chemical 14 Continuous flow to drain 15 Salt water to service CAUSE A Faulty brine valve float shut off failure When the brine valve is faul
23. conds If there is no change in the motor homing or position switch the control will power down for 90 seconds The circuit board will repeat this procedure two more times in an attempt to remove the obstruction If no movement has been detected the control will permanently power down and a phone icon will appear in the display The phone indicates that a service call is required to fix the control To return to the service mode turn off the power to the unit for 1 full minute and remove the obstruction to the motor or piston FAMILIARIZATION 5 OLALIOVdVO 6 92 00 2 56 1 1 8 6 1 91 6 10 5 OLALIOVdVO 61 8 22 8 26 1 1 2 1 2 7 1 6 v E Vl 5 OLALIOVdVO 6 8 211 761 ALIOVdVO WLOL v I 8 6 v Gt Lt 05 96 86 16 WO ND 81922 81 092 091 11 5 SSSNGYVH NOISN3MIG 2 1405 6 ALIOVdVO 89 3181 907 9 228 TWNDIS OL 6 92 0 0 2 56 209 8 9 ALIOVdVO WWLOL 8 6 11 61 12 666 ery 909 OLALIOVdVO 761 sez pes 619 002 101 e 7 1 6 8 Gt Lt 06 96 86 16 WO ND ND 81922 81 092 091 1175 NOISN3MIG
24. d connections Power terminals are located along the lower section of the a circuit board The connection marked POWER is for BS the transformer connector and the motor connection 1s DIP SWITCHES marked MOTOR The connection for the cam switch SOFEMINDER harness marked is located in the upper right MS corner near the dip switches The Aqua Sensor sensing OPTIONAL BATTERY device connection is located in the lower center of the pM board just above the power connectors while the Soft 2 Minder connection is located in the upper side of AQUA SENSOR the board Just below the meter connection is Se con MOTOR LEAD connection marked which is for the optional SANECON TRANSFORMER battery back up All terminals are clearly marked to ease CONNECTION installation FIG 2 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS AQUA SENSOR OPERATION The Aqua Sensor Sensing Device utilizes a pair of cells to sense the passage of hardness through the water softener It can automatically adjust for water with variable hardness levels As a result it is the most efficient means of operating a water softener When hardness is sensed the unit signals for a regeneration The REGEN enunciator will light at this point The unit will perform a standard regeneration cycle at the preset time unless the number 6 dip switch is turned on When the number 6 dip switch i
25. d routine control valve and brine system checks Refer to the Troubleshooting Flow chart on page 25 for the recommended sequence CIRCUIT BOARD TEST 1 Identify the circuit board generation See Fig 1 for Generation 1 Fig 2 for Generation 3 There should be Generation 2 boards in Aqua Sensor service a 7 DIP switches amp Aqua Sensor pins Gen 1 b 10 DIP switches amp 5 Aqua Sensor pins Gen 3 2 Record program and DIP switch settings before beginning this procedure a For Generation 3 boards determine the slow rinse time of the last regeneration cycle by going to step 15 of the diagnostics menu See the Service Manual for the control to determine how to get to step 15 3 Unplug the unit before changing any DIP switch positions 4 Remove the Aqua Sensor cable from the board 5 Move DIP switch es to Test Mode a 1 DIP switches 1 amp 2 ON all others OFF b 3 switch 1 ON all others OFF GENERATION 1 6 Connect Aqua Sensor Tester P N 01007999 to board the white wire should plug the right most pin of the connector as you look at the back of the board Only three of the sockets of the simulator connector will be used with the colors of the wires from left to right being black red and white Fig 1 7 Move toggle to Balanced position 8 Plug the control in motor should not run 9 If motor runs replace the board 10 Move toggle to the Unbalanced position motor should run 11 If
26. e the bolt above the eductor piston assembly 5 Loosen the two screws holding the yoke support plate and the motor to the control valve 6 Remove the yoke support plate and yoke by gently pulling them down 7 Fully remove the two screws holding the motor to the control The motor will pull away from the control and the backplate will be hanging free NOTICE If the unit is equipped with a meter it is recommended to unclip the meter cable from the meter body to allow backplate movement The Aqua Sensor probe will have to be disconnected from the circuit board and the strain relief in the backplate will need to be removed NOTICE Care should be taken to not damage the brine piston if it is not going to be replaced The brine piston will need to be twisted slightly in order to remove it from the motor die casting This procedure can be followed in the reverse order to reassemble the backplate and motor to the control When reassembling the scotch yoke the yoke must slide into the yoke support plate prior to pushing the assembly up into the piston end and follower Figure 6 shows proper assembly of the yoke into the support plate NOTICE The seal pack may need to be repositioned in order for the follower to be inserted into the yoke using the motor and backplate to push the seal pack fully into the valve is helpfull in aligning the yoke Make sure that the follower is in the follower slot on the yoke and that the end of the piston rod is held
27. echarge Time Average Recharge Water Consumption Average 9 Model 5 cycle Reinforced Thermoplastic 52 in 1 320 mm 9 x 45 in 229 x 1 143 mm 16 x 43 in 406 x 1 092 mm 18 x 43 in 457 x 1092 mm Cullex Media 1 00 18 Cullex Media 28 32 L No Underbedding No Underbedding 18 200 gr 4 0 Ib 1 179 g 1 8 kg 27 300 gr 8 0 Ib 1 769 g 3 6 kg 30 900 gr 12 0 Ib 2 002 g 5 4 kg 4 550 gr lb 655 g kg 13 5 15 5 in 343 394 mm No Underbedding No Underbedding 250 Ib or 375 Ib 114 kg or 170 kg 9 15 psi 30 Lpm 102 kPa 75 gpg 1 283 mg L 5 ppm 5 mg L 8 gpg to 1 ppm 140 mg L to 1 mg L 20 125 psi 140 860 kPa 33 120 1 50 120 60 2 3 Watts 35 Watts 2 0 8 68 43 162 12 Model 5 cycle Reinforced Thermoplastic 52 in 1 320 mm 12 x 45 in 305 x 1 143 mm 18 x 43 in 457 x 1 092 mm Cullex Media 1 5 ft Cullex Media 42 48 L Cullsan Underbedding 30 Ib Cullsan Underbedding 14 kg 26 900 gr 6 0 Ib 1743 g Q 2 7 kg 39 600 gr 12 0 Ib 2 566 g 5 4 kg 45 400 gr 18 0 Ib 2 942 g 8 1 kg 4 483 gr lb 640 g kg 13 0 15 0 in 330 381 mm 37 0 in 940 mm 375 Ib 170 kg 10 5 gpm 9 15 psi 31 Lpm 102 kPa 99 gpg 1 692 mg L 5 ppm 5 mg L 8 gpg to 1 ppm 140 mg L to 1 mg L 20 125 psi 140 860 kPa 33 120 1 50 C 120V 60 Hz 3 Watts 35 Watts 3 5 gpm 14 57 min 83 gal 314L 1 The efficiency rated dosa
28. ensate for it by the following procedure 1 Multiply the iron by 0 1 and add the result to the hardness Example ppm of iron x 0 1 25 of hardness 25 3 of total hardness 2 Choose the 96 capacity you want and refer to the table below for the appropriate multiplier Example 6796 capacity gives a multiplier of 1 5 TABLE 3 Capacity Multiplier 3 Multiply the result from Step 1 by the multiplier chosen in Step 2 This is the compensated hardness Example 25 3 gpg total hardness x 1 5 38 gpg compensated hardess 4 Use the effective hardness for sizing and to determine salt dosage and regeneration frequency 5 The forced regeneration feature should be used for Soft Minder meter operation to ensure the resin bed does not become iron fouled due to lack of water flow See Programming the Option Settings for the forced regeneration feature 2 Salt Dosage From Table 4 select the salt dosage at which the softener will be operated Low Setting Maximum salt efficiency more frequent regeneration reduced overall softening capacity Medium Setting Good combination of efficiency and overall softening capacity High Setting Maximum softening capacity less frequent regeneration and reduced salt efficiency Recommended whenever iron is present and for hardness levels above 30 Grains Per Gallon or high volume water usage TABLE 4 SALT DOSAGE Capacity 160 Ib Brine Tank 250 Ib Brine Tank 375
29. er Usage One Day Supply as a reserve to ensure continuous 1 137 Gallons soft water until regeneration occurs Divide by daily water usage 300 38 Days Round down to nearest day 3 0 Days Set numeric enunciator number 8 to FAMILIARIZATION Use the following worksheets to calculate and record the proper settings Treated Water Volume Set Point Work Sheet Meter Models Enter Softening Capacity Divide by Compensation Hardness Result is Total Gallons of Soft Water Per Regeneration Subtract Daily Water Usage Reserve Result Round down to nearest ten for Treated Water Volume Set Point Gallons Treated Water Volume Set Point Work Sheet Timeclock Models Enter Softening Capacity Divide by Compensation Hardness Result is Total Gallons of Soft Water Per Regeneration Subtract Daily Water Usage Reserve Divide by Daily Water Usage Result Round down to nearest ten for days between regeneration set point Note All Softening capacity is based on using sodium chloride as the regenerate If potassium chloride is used reduce the rated softening capacity by 20 All capacities are based on new Cullex REGENERATION There are several conditions that will cause the control to trip a regeneration The REGEN enunciator will light when the control has signaled for a regeneration The REGEN enunciator will flash while the control is in regeneration
30. es control will regenerate at fixed intervals which are determined by the water hardness the salt dosage and the household s water usage To calculate the regeneration interval locate the total gallon capacity in Table 4B and 5B based on the salt dosage and the water hardness Divide the units total capacity by the anticipated daily gallon usage for the household This value is the regeneration interval always round this value up to the nearest whole number This regeneration interval can be set anywhere from 1 to 42 days The programming for the time clock models is limited to Time of Day Time of Regeneration Salt Dosage Backwash Time Brine Rinse Time and the Regeneration Interval The numeric enunciator will only light for those programming options number 1 6 and 8 10 Refer to the programming section for further information on programming the microprocessor FAMILIARIZATION CAPACITY AND SALT SETTINGS The current software calculates the gallon capacities based on the yoke style tanks The yoke style tanks have 0 86 ft of Cullex resin in the 9 tanks and 1 4 ft of Cullex resin in the 12 tanks whereas the new center opening tanks have 1 0 ft in the 9 tanks and 1 5 ft of Cullex resin in the 12 tanks To take advantage of the additional capacities obtained with the added resin follow the procedure listed below for calculating the capacity settings 1 Compensated Water Hardness If your water supply contains iron comp
31. f water supply Grains Per Gallon Estimated daily water usage Gallons Per Day refer to Table 5 TABLE 5 Daily Water Usage Persons in Household Gallons Per Day 150 225 300 375 450 525 600 675 750 2 3 4 5 6 7 8 9 10 Example Soft Minder Meter Models Capacity 8 lb Salt Dosage 27 300 Grains Compensated Water Hardness 19 Grains Per Gallon Estimated Daily Water Usage 300 Gallons Per Day Softener Capacity Treated Water Volume Set Point Compensated Hardness Water Usage Softening Capacity 27 300 Grains Divide by Compensated Hardness 19 Grains per Gallon Result is total number of gallons 1437 Gallons of soft water per regeneration Subtract daily Water Usage needed 300 Daily Water Usage One Day Supply a reserve to ensure continuous 1 137 Gallons soft water until regeneration occurs Round down to nearest ten for Treated Water Volume Set Point 1 137 Gallon Setting Set numeric enunciator number 8 to 113 Example Timeclock Model Capacity 8 lb Salt Dosage 27 300 Grains Compensated Water Hardness 19 Grains Per Gallon Estimated Daily Water Usage 300 Gallons Per Day Softener Capacity Treated Water Volume Set Point Compensated Hardness Water Usage Softening Capacity 27 300 Grains Divide by Compensated Hardness 19 Grains per Gallon Result is total number of gallons 1437 Gallons of soft water per regeneration Subtract daily Water Usage needed 300 Daily Wat
32. ge is only valid at the 4 Ib salt dosage for the 9 models and 6 Ib for the 12 models 2 Measured from top of media to top surface of tank threads backwashed and drained 3 Measured from top of underbedding to top surface of tank threads 4 Backwash at 120 psi 830 kPa 5 10 minute backwash 4 Ib 1 8 kg 9 model or 6 Ib 2 7 kg 12 model salt dosage CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS Familiarization CONTROL The Culligan Silver Series and Gold Series water softener uses the same power valve control as in our Culligan Mark 89 812 models It be programmed as either a time clock Aqua Sensor sensing device or Soft Minder meter model Each model has its own programming parameters which can be set to control the operation and regeneration of the system These functions are outlined in Table 1 TABLE 1 Aqua Sensor Soft Minder Sensing Function Meter Device Time of Day YES YES Time of Regen YES YES Not Used NO NO Salt Dosage YES YES Backwash Time YES Brine Rinse Time YES Hardness Level YES Gallons Capacity Regen Interval YES 8A Forced Regeneration Interval YES 9 Lock Unlock display YES 10 Blanking Feature YES When dip switch 10 is in the ON position During the programming stage the user will be prompted to enter the appropriate parameter Refer to the programming section for further information C
33. hich can be treated based on the salt dosage the water hardness and the tank size Refer to Tables 4B and 5B for capacity and reserve values that the microprocessor will use based on its settings The GALLONS TO SIGNAL setting can be manually set to directly override the microprocessor calculations This setting can be modified when positioned at numeric enunciator 8 The gallon value may need to be raised or lowered to meet the needs of your specific application The control must be cycled through a complete regeneration before the gallon override setting is stored by the microprocessor NOTICE Changing the capacity will affect the reserve capacity An INCREASE in the gallons capacity will DECREASE the reserve capacity A DECREASE in the gallons capacity will INCREASE the reserve capacity Refer to Tables 4B and 5B to determine the units total capacity based on salt dosage and the hardness level The programming of the Soft Minder provides several settable variables the Time of Day Time of Regeneration Salt Dosage Backwash Time Brine Rinse Time Hardness and Gallons to Signal The numeric enunciator will light for programming sequences 1 10 Refer to the programming section for further information on programming the microprocessor NOTICE Dip switch 3 needs to be in the ON position for the meter to correctly count gallons TIME CLOCK OPERATION When the microprocessor is set up as a time clock unit the Culligan Silver Series and Gold Seri
34. icants will cause the degradation of the rubber compo nents NOTICE The eductor piston amp sleeve assemblies are unique to the softener filter and Super controls Refer to the parts list to ensure that the proper assembly is used EU CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS EDUCTOR ASSEMBLY Refer to Figure 7 and the following instructions for replacement of the eductor 1 Remove the three screws and the eductor plate 2 Remove the eductor screen by lifting it from the eductor body 3 Remove the eductor body by grasping one of the projections with the pliers and gently pulling upward 4 Reverse the procedure to reassemble Be certain that the replacement eductor body contains the correct eductor nozzle TABLE 8 Eductor Selection Model Nozzle Color Nozzle PN 9 Model Blue 00446038 12 Model Beige 00446038 BACKWASH FLOW CONTROL Refer to Figure 7 and the following instructions for replacement of the backwash flow control 1 Remove the drain elbow retaining clip from the valve body 2 Pullthe drain elbow from the valve body 3 Remove the flow control from the valve body control and replace with a new flow restrictor NOTICE the number on the backwash flow control should face into the valve body 4 Reverse the procedure to reassemble Be certain that the replacement is the correctly sized flow restrictor TABLE 9 Backwash Flow Restrictor Selection Model Color amp No PN 9
35. in the end of the yoke NOTICE When attaching the support plate be certain to push up on the plate until the two mounting screws bottom in the U shaped channels of the support plate BRINE SLEEVE CAM SWITCHES BRINE PISTON E RING CAM YOKE SUPPORT PLATE SUPPORT SCREWS FIG 5 PARTS REPLACEMENT GUIDE SEAL PACK ASSEMBLY Follow the instructions for the replacing drive motor assembly through step 7 then continue as follows 1 With the drive motor and backplate set aside firmly pull the seal pack assembly from the valve body 2 Lightly lubricate the o rings of the replacement seal pack with silicone grease 3 Reverse the procedure for reassembly NOTICE Use only silicone grease petroleum based lubricants will cause the degradation of the rubber compo nents CAUTION Do not twist the seal pack upon insertion This can cause the outer o rings to pinch cut or crimp PISTON ROD SLOT FOR FOLLOWER YOKE YOKE SUPPORT PLATE FIG 6 EDUCTOR PISTON EDUCTOR SLEEVE ASSEMBLY Follow the instructions for the replacing drive motor assembly through step 7 then continue as follows 1 With the drive motor and backplate set aside firmly pull the eductor piston amp sleeve assembly from the valve body 2 Lightly lubricate the o rings of the replacement piston amp sleeve assembly with silicone grease 3 Reverse the procedure for reassembly NOTICE Use only silicone grease petroleum based lubr
36. low you to protect the programmed settings from tampering by unauthorized individuals When the lockout feature is activated the only parameter which can be adjusted is the Time of Day To activate the lockout feature press the STATUS button until the number 9 icon is illuminated A for unlock will be displayed Press the UP and DOWN arrows simultaneously A L for lock will appear along with an icon of a lock All program parameters except time of day are now frozen at their current settings To disable this feature press the UP and DOWN arrows simultaneously POWER LOSS The AccuSoft circuit board is equipped with a Hi Cap Capacitor and EEPROM memory chip The capacitor is capable of maintaining the time for at least one day in the event of a power outage The EEPROM ensures that the individual programming parameters of the softener are not lost If the power outage lasts long enough to drain the Hi Cap Capacitor the control will flash 12 00 PM when power is returned to the control The unit will continue to keep time from the moment power is restored and will initiate a full regeneration at the preset regeneration time The time of day will need to be reset in order to return the regeneration to its preset time FAILURE MODE The Culligan Silver Series and Gold Series control is equipped to detect a motor or piston which is locked in a frozen position The AccuSoft circuit board will apply power to the motor for 30 se
37. nal multiply the displayed value by 10 Anumber 8 will appear at the bottom of the display while in this mode Display menu will light when dip switch 10 is in the ON position This is the Time Clock Backup feature The control will force a regeneration within a range of 1 42 days when in the Aqua Sensor or Soft Minder meter mode Pressing status again will display the Lock Unlock feature U in the display signifies an unlocked microprocessor while a L will lock the settings except for the time of day To toggle between the two settings press both arrow keys simultaneously A number 9 will appear at the bottom of the display while in this mode Pressing status again brings up the ability to Enable Disable the screen blanking To have the display constantly lit press the up arrow 4 for disable will appear in the display Pressing the up arrow again displays an signifying that display blanking is enabled A number 10 will appear at the bottom of the display while in this mode 1 6 A to increase to decrease Press 7 A to increase to decrease Press LIL A to increase or to decrease n m gt n A to increase to decrease Press re Press simultaneously v Press to change NOTI
38. nt any hazard Example NOTICE The nipple must extend no more than inch above the cover plate CAUTION Caution is used when failure to follow directions could result in damage to equipment property Example CAUTION Disassembly while under water pressure can result in flooding WARNING Warning is used to indicate a hazard which could cause injury or death if ignored Example WARNING ELECTRICAL SHOCK HAZARD UNPLUG THE UNIT BEFORE REMOVING THE COVER OR ACCESSING ANY INTERNAL CONTROL PARTS SERIAL NUMBERS The control valve serial number is located on the back of the timer case The media tank serial number is located on the top surface of the tank NOTICE Do not remove or destroy the serial number It must be referenced on request for warranty repair or replacement This publication is based on information available when approved for printing Continuing design refinement could cause changes that may not be included in this publication Verified using hardness surrogate per ANSI NSF Standard 44 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS Specifications Culligan Silver Series Water Conditioners with Time Clock Aqua Sensor Device or Soft Minder Meter Control Valve Overall Conditioner Height Media Tank Dimensions Dia x Ht Salt Storage Tank Dimensions Dia x Ht Exchange Media Type and Quantity Underbedding Type and Quantity Exchange Capacity Salt Dosage Per Recha
39. number 14 will light at the bottom of the display The number in the display indicates the number of days since last regeneration Press the down arrow The number 15 will be displayed if the flow meter or Aqua Sensor is connected For the controls with the Soft Minder meter the display indicates the gallons remaining before the unit signals for regeneration multiply the displayed number by 10 For Aqua Sensor controls the number indicates the total minutes of the last brine rinse cycle n o gt am ams m 4 Nd na uc H3 Li 15 NOTICE Pushing the up arrow at of these displays will immediately bring you to the control position display the number 11 will light at the bottom of the display SERVICE CHECK Parts Replacement Guide Familiarize yourself with the replacement procedures and component parts thoroughly before attempting any repair WARNING DISCONNECT ALL ELECTRICAL POWER TO THE UNIT BEFORE SERVICING BYPASS THE UNIT AND RELIEVE SYSTEM PRESSURE BEFORE ATTEMPTING REPAIR CIRCUIT BOARD To replace the AccuSoft circuit board refer to the parts list and proceed as follows 1 Remove the timer cover be removing the two screws located in the front of the cover 2 Swing the circuit board mounting plate out and lif
40. ow control remove the 0 45 gpm label from the top of the brine cap This will help to eliminate confusion at a future date NOTICE When using the 0 80 gpm flow control shift the 5 dip switch to the ON position This enables the fast refill mode for the softener A FIG 8 CULLIGAN SILVER 5 GOLD SERIES WATER SOFTENERS TABLE 11 Brine Valve Dimension REFILL TIME MIN BRINE TANK A DIMENSION STANDARD FAST 160LB 250LB 375LB 0 45gpm 0 80 gpm 13 167 187 2 23 1 30 6 5 1 4 4 1 2 3 08 1 73 7 3 4 6 5 8 5 1 2 3 83 2 17 9 1 2 8 6 1 2 4 62 2 63 11 1 4 9 3 8 7 1 2 5 38 3 03 13 10 7 8 8 1 2 6 15 347 14 34 12 14 9 1 2 6 92 3 90 16 1 2 13 5 8 10 1 2 7 70 4 32 18 1 4 15 11 1 2 8 47 4 75 20 16 3 8 12 1 2 9 23 5 18 21 3 4 17 3 4 13 1 2 10 00 5 63 23 1 2 19 1 8 14 1 2 10 77 6 07 25 1 4 20 1 2 15 1 2 11 53 6 50 21 78 16 1 2 12 30 6 93 23 1 4 17 1 2 13 08 7 35 24 5 8 18 1 2 13 85 7 78 26 19 1 2 14 62 8 22 27 38 20 1 2 15 38 8 65 28 3 4 21 1 2 16 15 9 08 22 1 2 16 92 9 53 23 1 2 17 68 9 95 24 1 2 18 47 10 38 25 1 2 DIMENSION CHARTS REFILL RATES Flow Rate and Drain Line Charts VHLX3 esn siu 104 499 JO euug 10 199
41. rge Efficiency rated dosage Freeboard to Media Freeboard to Underbedding Salt Storage Capacity Rated Service Flow 9 Pressure Drop Total Hardness Maximum Total Iron Maximum Hardness to Ratio Minimum Operating Pressure Operating Temperature Electrical Requirements Electrical Power Consumption Min Max Drain Flow Maximum Recharge Time Average Recharge Water Consumption Average 9 Model 5 cycle Reinforced Thermoplastic 51 in 1 295 9 x 45 in 229 x 1 143 mm 16x43 in 406 x 1 092 mm 18 x 43 in 457 x 1092 mm Cullex Media 0 86 ft Cullex Media 24 5 L Cullsany Underbedding 12 Ib Cullsan Underbedding 5 4 kg 17 500 gr 4 0 Ib 1 133 g 1 8 kg 23 900 gr 8 0 Ib 1 547 g 3 6 kg 26 600 gr 12 0 Ib 1 722 g 5 4 kg 4 380 gr lb 655 g kg 16 6 17 6 in 420 447 mm 39 2 in 996 mm 250 Ib or 375 Ib 114 kg or 170 kg 7 5 gpm 9 15 psi 30 Lpm 102 kPa 75 gpg 1 283 mg L 5 ppm 5 mg L 8 gpg to 1 ppm 140 mg L to 1 mg L 20 125 psi 140 860 kPa 33 120 1 50 120 60 2 3 Watts 35 Watts 2 0 gpm 8 80 40 1701 12 5 cycle Reinforced Thermoplastic 51 in 1 295 mm 12 x 45 305 1 143 18 x 43 457 x 1 092 mm Cullex Media 1 4 ft Cullex Media 40 L Cullsan Underbedding 30 Ib Cullsan Underbedding 14 kg 24 100 gr 6 0 Ib 1 560 0 2 7 kg 34 500 gr 12 0 Ib 2 234 g 5 4 kg 41 900 gr
42. s in the ON position a regeneration will begin immediately The Aqua Sensor models contain a feature which can automatically detect when the brine solution has been rinsed through the Cullex media This feature will advance the control to the next position when it senses that the brine has been rinsed out prior to the time set in the Brine Rinse option Tables 3A and 3B show the total capacity of the Aqua Sensor at various salt dosages along with the average capacity used prior to a signal calling for regeneration Since the Aqua Sensor device automatically senses hardness in the water the programming is limited to the Time of Day Time of Regeneration Salt Dosage Backwash Time and Brine Rinse settings The numeric enunciator will only light for those programming options numbers 1 6 9 and 10 Refer to the programming section for further information on programming the microprocessor SOFT MINDER OPERATION The Soft Minder meter utilizes a turbine impeller to accurately monitor the customers water usage After a predetermined amount of water has passed through the system the microprocessor will signal a regeneration The REGEN enunciator will light at this point The unit will perform a standard regeneration cycle at the preset time unless the number 6 dip switch is turned on When the number 6 dip switch is in the ON position a regeneration will begin immediately The microprocessor automatically calculates the gallons of water w
43. t it off of the two hinge posts 3 Remove all connected wire leads from the board CAUTION Grip all connections to the circuit board by the connecting terminals for assembly and disassembly Failure to do so could result in damage to the wire leads or connecting terminals 4 Remove the four screws holding the board to the mounting plate See Figure 4 CAUTION Do not touch an y surfaces of the circuit board Electrical static discharges may cause damage to the board Handle the AccuSoft circuit board by holding olny the edges of the circuit board Keep replacement boards in their special anti static bags until ready for use Mishandling of the circuit board will void the warranty 5 new circuit board can be installed by reversing the steps 1 4 above CAUTION The wire connectors must be connected to the circuit board properly The wires must exit the plug in connector opposite of the raised white base of the circuit board connector FIG 4 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS Refer to Figure 5 for assembly and disassembly of the various valve components listed below DRIVE MOTOR ASSEMBLY 1 Remove the drive motor cam switches by removing the one screw holding the switches to the motor 2 Remove the E ring holding the drive motor cam to the camshaft with a flat tip screwdriver 3 Lift the cam off the shaft 4 Using a 1 4 hex driver remov
44. ttom of the display while in this mode Press status again this displays the Backwash Time in minutes The setting can be adjusted between 5 and 40 minutes by using the up and down arrows A number 5 will appear at the bottom of the display while in this mode CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS 1 71 Press to increase or to decrease Press to increase or to decrease 2 14 3 Press to increase to decrease 14 4 Press to increase or to decrease 14 Press to increase V to decrease 8A 10 Press status again to display the Brine Rinse Time in minutes The settings can be adjusted using the up and down arrows 37 85 min for 9 35 89 min for 12 A number 6 will appear at the bottom of the display while in this mode Press status again to display the Hardness Level in grains per gallon The setting can be adjusted from 2 99 gpg by using the up and down arrows This screen will not appear when the Aqua Sensor probe is attached A number 7 will appear at the bottom of the display while in this mode Press status again for time clock models the display will show the Regeneration Interval The setting can be adjusted using the up and down arrows Controls with a Soft Minder meter will display the Gallons to Sig
45. ty one of the items listed under problem 9 is also required in order to produce excessive water in the storage tank A Refill restrictor plugged B Air in brine line causes float to slam shut float rod is rigid A Drain line flow control is plugged B Plugged eductor system C Line pressure too low D Internal control leak E Drain line too long or restricted SOLUTION A F Eductor is drawing air into system F A Incorrect programming B Excessive water in storage tank A Internal seal pack leak B Seal pack or brine piston jammed B in position C Power failure while unit was in regeneration A Inadequate Brine Rinse setting for desired salt dosage B Low water pressure lengthens brine draw time C Too much brine in the storage tank CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS A A Clean brine valve replace stem seat or replace brine valve Clean or replace refill restrictor Verify that all tubing connections are properly assembled Clean drain line flow control Clean or replace eductor screen or nozzle Increase line pressure to a minimum of 20 psi 140 kPa Replace seal pack and or eductor sleeve piston assembly Verify proper drain line length See Flow Rate and Drain Line Charts Verify that all tubing connections are properly assembled Refer to Programming section and verify all settings Refer to problems
46. use reduced capacity and more frequent regeneration Check seal pack for internal leak Regenerates Is there salt in the brine tank Does the unit draw brine properly Initiate manual regeneration is water soft Test circuit board amp probe Check resin AQUA SENSOR TROUBLESHOOTING FLOWCHART PROBLEM Unit has blank display Softener fails to automatically initiate a regeneration Regeneration occurs at incorrect time Phone icon is displayed Hard water to service The root cause of hard water to service may also lead to problems such as Iron or Hardness bleed in softener Troubleshooting Guide CAUSE A B C Display is set to blank after 1 minute of no activity Unit has no power Defective plug in transformer Electrical service to the unit has been disrupted Soft Minder meter not properly recording total gallons used The flow meter connection and operation can be verified using the test mode setting on the circuit board hardness front The Aqua Sensor connection and operation can be verified using the test mode setting on the circuit board Incorrect programming Timer setting incorrect Timer flashing Circuit board set to immediate regeneration Incorrect programming Defective cam microswitches Defective motor Cul Flo Valv is open or o
47. valve or replace o rings on bypass stem Add salt or chemical to storage tank and verify that proper level of salt or chemical is maintained Clean or replace eductor nozzle and or screen PROBLEM 5 Hard water to service cont 6 Loss of water pressure 7 Loss of mineral to drain 8 Mineral to service 9 Water in storage tank up to float CAUSE D A Control and or resin bed plugged A A Incorrect programming Salt dosage too low for influent hardness Insufficient water flowing to salt storage tank Internal seal leak Excessive water usage Unconditioned water in water heater tank Inadequate mineral in media tank with debris or iron build up Inlet manifold plugged Control plugged with foreign material broken loose from recent plumbing work Improper drain line flow control Air in water system Control connected to tank backwards Defective outlet manifold Secondary shut off brine valve float not properly set Plugged drain line flow control Unit will not draw brine Plugged eductor system Unit will not draw brine Slow leak to brine line Faulty eductor sleeve or piston Power outage while control was in refill position SOLUTION D A B Refer to the Programming section and verify that settings are correct Verify that refill settings are correct and clean the refill flow restrictor Replace seal pack

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